Foscam C2M Service Manual
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Indoor HD IP Camera
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Model: C2M
V1.0
Table of Contents
Security Warning ........................................................................................................................................ 1
1 Overview .................................................................................................................................................. 1
1.1 Key Features ................................................................................................................................. 1
1.2 Read Before Use........................................................................................................................... 2
1.3 Package Contents ......................................................................................................................... 2
1.4 Physical Description ...................................................................................................................... 3
1.5 Micro-SD Card .............................................................................................................................. 4
2 Access the IP Camera ............................................................................................................................. 5
2.1 Wired Connection.......................................................................................................................... 5
2.2 Wireless Connection ..................................................................................................................... 6
2.3 Access the Camera in WAN .......................................................................................................... 7
2.4 Using the VLC player .................................................................................................................. 10
2.5 IP camera connection to the server ............................................................................................ 13
3 Surveillance Software GUI .................................................................................................................... 14
3.1 login Window ............................................................................................................................... 14
3.2 Setup Wizard ............................................................................................................................... 15
3.3 Surveillance Window ................................................................................................................... 15
4 Advanced Camera Settings ................................................................................................................... 19
4.1 Setup Wizard ............................................................................................................................... 19
4.2 Status .......................................................................................................................................... 19
4.3 Basic Settings ............................................................................................................................. 21
4.4 Network ....................................................................................................................................... 28
4.5 Video ........................................................................................................................................... 41
4.6 Detector ....................................................................................................................................... 44
4.7 Record ......................................................................................................................................... 48
4.8 Firewall ........................................................................................................................................ 52
4.9 System ........................................................................................................................................ 53
5 Playback ................................................................................................................................................ 57
6 Appendix ................................................................................................................................................ 59
6.1 Frequently Asked Questions ....................................................................................................... 59
6.2 Default Parameters ..................................................................................................................... 67
6.3 Specifications .............................................................................................................................. 67
6.4 CE & FCC ................................................................................................................................... 69
6.5 Warranty ...................................................................................................................................... 69
6.6 Statement .................................................................................................................................... 72
7 Obtaining Technical Support ................................................................................................................. 74
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Security Warning
1. Please change the password of your camera regularly, using a combination of numbers, letters and
special characters.
2. We recommend that you regularly update your camera to the latest available software and firmware
versions to help ensure the best experience for your camera.
1 Overview
FOSCAM Indoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor which
enable to view in High Definition resolution. It combines a high quality digital video camera, with a
powerful web server, to bring clear video to your desktop and mobile devices no matter where by your
local network or over the Internet.
These cameras support P2P function. Thanks to the P2P easy access technology, you don’t need to do
complicated Port Forwarding and DDNS settings, you just need to scan the QR code on the bottom of
the camera to connect it to smart phone, or input the UID on CMS software to realize remote access.
FOSCAM IP Camera provides users with more comprehensive controls over a monitored site. The
camera supports H.264 video compression technology, dramatically reduces file size and saves network
bandwidth.
The camera is based on the TCP/IP standard. A built-in WEB server inside which could support Internet
Explorer simplifies the management and maintenance of your device is simplified by accessing the
website of your camera through network.
The camera is designed for indoor surveillance with wide applications such as at home, in retail store
and in office. Controlling the camera and managing images are simplified by using the provided web
interface across the network in either wired or wireless way.
FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam
App named Foscam on App Store and Google Play for iOS and Android devices, then you can view your
camera anywhere, anytime on your smart mobile devices.
1.1 Key Features
Standard H.264 video compression algorithm to satisfy the transmission of high definition video in
narrow bandwidth network
P2P feature for easy access
2.0 Mega-Pixel
Support IE/Firefox/Google/Safari browser
Support WPA-PSK and WPA2-PSK Encryption
Wireless connection is compliant with IEEE 802.11b/g/n/ac WI-FI, up to 150Mbps
IR Range up to 8m(26ft)
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● IP Camera × 1
● AC Adapter × 1
● Quick Setup Guide × 1
● Power Line × 1
Support image snapshot
Support dual-stream
Support SD Card storage up to 128GB
Support IR-Cut auto switch
Supporting the Third Party Domain Name Service
Support two-way audio
Support ONVIF protocols
Multi-level users management with password protection
Motion detection alert via email or upload image to FTP
Provide free Android and iPhone APP for viewing live video provide free Central Management
Software to manage and monitor multiple cameras
Support record schedule
Supports voice prompt
Supports dual-band WI-FI
1.2 Read Before Use
Please first verify that all contents received are complete according to the Package Contents listed below.
Before the IP Camera is installed, please carefully read and follow the instructions in the Quick Setup
Guide to avoid damage due to faulty assembly and installation. It also ensures the product is used
properly as intended.
1.3 Package Contents
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1.4 Physical Description
Flashing Status
Description
Flashing(red) every 0.4 seconds
Reset to take effect
Constant Flash(green)
Wired connection
Slow Flash(green) every 1.0 second
Wi-Fi connected
Flashing every(green) 0.4 seconds
WPS is connecting
Flashing every(green) 0.2 seconds
EZLink takes effect
Front panel Rear panel
Front panel:
LENS: Fixed focus lens. .
Microphone: Built-in microphone.
Micro SD Card slot: Supports up to 128GB SD card for storing the video.
Magnetic Bracket: Adsorbing on a ferromagnetic object using a magnet on the base
Rear panel:
Power Light: If the power supply works fine, the light will be on.
LAN: 10/100 Mbps RJ-45 port for wired connection
WPS/Reset
WPS: Push both WPS/Reset button on the camera and wireless router within 1 minute, the
camera will connect to the wireless router automatically, in WPS process, the Network light will
blink every 0.4 seconds;
Reset: Push and hold the WPS/Reset button for more than 10 seconds to set the camera to
factory default, the Power light will blink every 0.4 seconds;
Power: DC 5V/1A Power supply.
The flashing status of the Power/Network light are shown in the following table.
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1.5 Hardware Installation
Step 1: Rotate the base of the camera until points a and b are aligned, this allows for the mounting plate
be removed.
Step2: Install the mounting plate on a wall or ceiling with supplied fixing screws.
Step3: Align points a and b to insert the camera base to the mounting plate. Rotate so that points a and b
no longer aligned, this attaches the camera securely to the base.
1.6 Micro-SD Card
This camera supports SD Card.
When you plug in the SD card during the camera work process, please reboot the camera again, or else
the SD Card may be cannot work well.
Go to the SettingsDevice StatusDevice Status page, you can see the SD card status.
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2 Access the IP Camera
2.1 Wired Connection
1. Connect the camera to the LAN network (Router or Switch) via network cable.
2. Connect the power adapter to the camera.
3. Visit Foscam official website http://www.foscam.com , select “Support > Download Center >
Software Tools”, then you can find the “Equipment Search Tool”, download the tool to your computer, the
icon shows as below:
The camera supports HTTP and HTTPS protocols, you can access the camera in two ways.
(1) http:// LAN IP + HTTP Port NO.
The default HTTP port NO. is 88. Double click the Equipment Search Tool icon to run, and it should find
the camera’s IP address automatically after you plug in the network cable.
Double click the IP address of the camera; the camera login page should be open in your default
browser.
(2) https:// LAN IP + HTTPS Port NO.
The default HTTPS port NO. is 443. You can use the URL to access the camera: https:// LAN IP +
HTTPS port NO.
Go to Settings - Network - Port panel, you can see and change the HTTP and HTTPS port NO.
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NOTE：
When logging in for the first time, you will need to download and install the add-on.
2.2 Wireless Connection
There are some ways of wireless connection: EZLink connection and WPS connection.
EZLink connection: Use the mobile phones or other mobile devices to download APP, then
connect the camera and the wireless router by the APP. The procedure of the EZLink connection,
please refer to the Quick Setup Guide.
WPS connection: WI-FI Protected Set-up, Press and hold the WPS button on your wireless router
and your camera within 60 seconds. So that your camera and wireless router connect successfully.
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WPS Button
2.2.1 WPS (WI-FI Protected Set-up)
Before using WPS wireless connection, you need to:
Make sure that your wireless router has the WPS function.
WPS button on the wireless router is typically located on the front panel or rear panel.TP-LINK
router's WPS button is called QSS (Quick Security Setup).
Make sure that the ethernet cable and the camera is disconnected.
(1) Press and hold the WPS button for three seconds. The Network light of the camera begins to twinkle
at high frequency. (every 0.4 seconds)
(2) Press and hold the WPS button for three seconds on your wireless router within 60 seconds. Then
the camera will automatically create a secure wireless connection to your router in about 60
seconds.
(3) The Equipment Search Tool will search the camera’s LAN IP. Make sure the PC and the camera
share the same subnet.
NOTE :
The security mode of router cannot be WEP, or else the WPS settings may be failed.
2.3 Access the Camera in WAN
2.3.1 Static IP Addresses
Users with static IP addresses do not need to set DDNS service settings for remote access. After you
have finished connecting the camera using the LAN IP address and port forwarding, you can access the
camera directly from Internet using the WAN IP address and port number.
How to Obtain the WAN IP address from a public website ？
To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com.
Your current WAN IP will be shown on the webpage.
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IP Address: Set this in the same subnet
as your computer , or keep it as default.
Subnet Mask: Keep it as default.
Gateway and DNS Server: Set it to the
IP address of your router.
Select Yes and click Save.
2.3.2 Remote Access
If you want to access your camera by web browser outside of your LAN, you need to configure following
configurations.
1. Choose “Settings” on the top of the camera web page, then go to the “Network > IP Configuration”
section on the left side of the screen, then uncheck the Obtain IP DHCP.
2. Enable UPnP and DDNS in the camera’s settings page. We recommend you to use the DDNS by
factory default.
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Click Enable DDNS and click Save.
The content in the Manufacture’s DDNS
column is the domain name of your camera.
3. You can see the port of your camera here. If you want to set Remote Access for several cameras on
the same network, you will need to change the HTTPS port for each camera.
4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise,
you need to select one of the following methods to configure port forwarding on your router. For these
steps, we will be using the TP-LINK brand wireless router as an example.
If there is a UPnP function in your router：
Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled.
If there is no UPnP function in your router：
You need to manually add port forwarding, refer to the following steps. You need go to the “Forwarding >
Virtual Servers” panel for setup.
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Click Add New.
Input the port and IP address of
your camera and click Save.
Here you have finished the
Port Forwarding setup.
5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet.
2.4 Using the VLC player
The camera supports RTSP streaming, here you can view the camera by VLC player.
RTSP URL rtsp:// [user name][:password]@IP:Port number/videostream
The part in the square brackets can be omitted.
user name & password: The user name and password to access the camera. This part can be
omitted.
IP: WAN or LAN IP address.
Port NO. : If there is the RTSP port number on the Port page, you must only use RTSP port number.
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otherwise, you must only use http port number.
Video stream: Three modes are supported: video Main, video Sub and audio. Video Sub is a better
choice in bad network condition. If you select audio, you can only hear sound without seeing picture.
For example:
IP: 192.168.1.11
RTSP Port number: 554
User name: admin
Password: 123
Enter either one of the following four URLs in the VLC
1．rtsp://admin:123@192.168.1.11:554/videoMain
2．rtsp:// @192.168.1.11:554/videoMain
3．rtsp://:123@192.168.1.11:554/videoMain
4．rtsp://admin@192.168.1.11:554/videoMain
Open the VLC, and go to “Media”--”Open Network Stream” option, then enter the URL in VLC.
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Sometimes you may need to enter the user name and password for another time. Click OK and you can
see the real-time preview.
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If you cannot play the video in the VLC player, please check the port mapping.
NOTE:
If you modify the camera’s username or password, you had better reboot the camera to apply the new
username and password in authentication in the VLC.
2.5 IP camera connection to the server
Device supports ONVIF 2.2.1 protocol, You can easily access NVR with ONVIF or server with ONVIF.
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3 Surveillance Software GUI
Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about
software operation in the computer
3.1 login Window
Section1 Enter the Username and password
The default administrator username is “admin” with no password, please change the password the first
time you use and prevent unauthorized users login the camera.
Section2 Stream
The camera supports two stream modes: Main stream and sub stream. Select Main stream if you want
to access the camera from LAN and sub stream will be better if you want to access the camera from
Internet.
Note:
Select sub stream to ensure a more fluent video under narrow network bandwidth.
Section3 Select the language
You click on the language dropdown list to select language.
Section4 login the camera
Click “Login” button.
NOTE：
When setting up your camera for the first time, it will request that you modify the default username
and/or password if both are still set to default. Input the new username and password, click "Modify" to
complete the modification. You will now use the new username and password to login to the camera in
the future.
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3.2 Setup Wizard
You will go to “Setup Wizard”automatically after your first-login, where you can set the basic
parameters of camera, such as camera name, camera time, wireless settings, IP configuration.
3.3 Surveillance Window
Section 1 FOSCAM Logo/ Live Video / Settings/Playback
: FOSCAM LOGO
: Path to surveillance window. Click this button to go back to the surveillance window
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: Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do
advanced settings.
: Click this button to go back to the Playback panel to view the stored audio files
stored in the SD Card.
Section 2 Multi-Device Window
The firmware inside the camera supports up to 9 cameras being monitored at the same time. You can
add other cameras in multi-device setting.
Section 3 Mode/ Stream / WDR / NAA /Mirror/ Flip buttons
Mode
1) 50HZ ---------Indoor surveillance (Region: Europe, China)
2) 60HZ ---------Indoor surveillance (Region: USA, Canada)
3) Outdoor------Outdoor surveillance
Stream
The default stream supports multiple modes, For example: HD Mode/720P/23fps/2M meanings: Stream
type / Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. )
Stream type : It is used to identify the stream type.
Resolution
The bigger the resolution, the better of the image quality is. If you are accessing the camera via
internet and want to get more fluent video streaming, please select resolution VGA.
Maximum frame rate
You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15,
you can achieve fluently video. The maximum frame rate for each model is different, please see the
“Specifications”.
Bit rate
Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate
configuration should combine well with the network bandwidth. When the bandwidth is very narrow,
and bit rate is large, that will lead to video can not play well.
You can reset the stream type on Settings-> Video-> Video Settings panel.
After changing, please reboot the camera and you can see the modification.
NAA
NAA(Network Auto-Adaptability) can make IP camera change the real-time rate to adapt different
network conditions. It can supply better preview experience. The default NAA setting is off.
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Section 4 IR LED Lights / Color Adjustment
Click Infra led and there are three modes to adjust the infrared led: Auto, Manual and Schedule.
Auto: Select it and the camera will adjust the infra led (on or off) automatically.
Manual: Select it and you can turn on or turn off the infra led manually.
Schedule: Select it and the IR led light will be off at the schedule period. If you want to define or change
the IR led lights schedule time, please go to Settings--->Video---> IR LED Schedule page.
Color Adjustment
In this page, you can tune Brightness, Contrast, Saturation, and Sharpness to get higher quality.
Section 5 OSD
If you have added time and camera name in the video, you can see it in the live window.
Go to Settings ---Basic settings---Camera name panel, and you can change another device name.
The default device name is anonymous.
Go to Settings ---Basic settings--- Camera time panel and adjust the device time.
Go to Settings ---Video--- On Screen Display panel, you can add or no add OSD.
Section 6 Play/ Stop/ Talk/ Audio/ Adjusting the sound/ Snapshot/ Record/ Full
screen button
1----- Play Click it to play the video of the camera
2----- Stop Click it to stop the video of the camera
3----- Talk Click the button and the icon will become to , then talk to the microphone that
connected with PC, people around the camera can here your voice. Click the icon again and stop talking.
4----- Audio Click this icon, the icon will become to you can hear the sound around the camera
by the earphone or speakers that connected with PC.
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5----- Adjusting the sound Click this icon, the icon will become to ,you
can change the sound of the camera. (C2 only)
6----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right
click in the window and save the picture to anywhere you want.
7----- Record Click the icon and the camera start recording, you can see a green dot in the live
window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change
the storage path: Go to Settings- >Record->Storage Location panel.
8----- Full Screen Click it to make full-screen, or you can double click the surveillance screen to make
full-screen. Double click again and exit full-screen.
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4 Advanced Camera Settings
Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings.
4.1 Setup Wizard
Please go to section 3.2 to find the way to set it.
4.2 Status
Status contains four columns: Device Information, Device Status, Session Status and Log, it will show
you various information about your camera.
4.2.1 Device Information
Camera Name: The Device Name is a unique name that you can give to your device to help you identify
it. Click Basic Settings and go to Camera name panel where you can change your camera name. The
default device name is anonymous.
Camera ID: Display the wired MAC address of your camera. For example Device ID is A0E6EC012F32,
the same MAC ID sticker is found at the bottom of the camera.
Camera Time: The system time of the device. Click Basic Settings and go to Camera time panel and
adjust the time.
System Firmware Version: Display the System Firmware version of your camera.
Application Firmware Version: Display the application firmware version of your camera.
Plug-In Version: Display the plug-in version of your camera.
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4.2.2 Device Status
On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status
and so on.
4.2.3 Session Status
Session status will display who and which IP is visiting the camera now.
4.2.4 Log
The log record shows who and which IP address accessed or logout the camera.
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Reboot the camera and clear the log records.
4.3 Basic Settings
This section allows you to configure your camera’s Name, Time, Mail, User account and Multi-Device.
4.3.1 Camera Name
You can define a name for your camera here such as apple. Click Save to save your changes. The alias
name cannot contain special characters.
4.3.2 Camera Time
This section allows you to configure the settings of the internal system clocks for your camera.
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