Foscam C1 Lite Service Manual

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User

Indoor HD IP Camera

Manual

Model: C1 Lite

V1.2

Table of Contents

Security Warning........................................................................................................................................................1

1 Overview.................................................................................................................................................................. 1

1.1 Key Features................................................................................................................................................1

1.2 Read Before Use.........................................................................................................................................2

1.3 Package Contents.......................................................................................................................................2

1.4 Physical Description................................................................................................................................... 2

1.5 Micro-SD Card.............................................................................................................................................4

2 Access the IP Camera........................................................................................................................................... 5

2.1 Wireless Connection...................................................................................................................................5

2.3 Access the Camera in WAN....................................................................................................................11

2.4 Using the VLC player............................................................................................................................... 14

2.5 IP camera connection to the server....................................................................................................... 16

3 Surveillance Software GUI..................................................................................................................................17

3.1 login Window..............................................................................................................................................17

3.2 Setup Wizard............................................................................................................................................. 18

3.3 Surveillance Window................................................................................................................................ 18

4 Advanced Camera Settings................................................................................................................................22

4.1 Setup Wizard............................................................................................................................................. 22

4.2 Status.......................................................................................................................................................... 22

4.3 Basic Settings............................................................................................................................................24

4.4 Network.......................................................................................................................................................33

4.5 Video........................................................................................................................................................... 43

4.6 Detector...................................................................................................................................................... 46

4.7 Record.........................................................................................................................................................49

4.8 Firewall........................................................................................................................................................53

4.9 System........................................................................................................................................................ 54

5 Playback.................................................................................................................................................................58

6 Appendix................................................................................................................................................................ 60

6.1 Frequently Asked Questions...................................................................................................................60

6.2 Default Parameters...................................................................................................................................67

6.3 Specifications.............................................................................................................................................68

6.4 CE & FCC...................................................................................................................................................69

6.5 Warranty..................................................................................................................................................... 70

6.6 Statement................................................................................................................................................... 72

7 Obtaining Technical Support...............................................................................................................................74

Security Warning



Standard H.264 video compression algorithm to satisfy the transmission of high definition video in



P2P feature for easy access



1.0 Mega-Pixel



Supports IE/Firefox/Google/Safari browser or any other standard browsers



Support WEP,WPA-PSK and WPA2-PSK Encryption



Wireless connection is compliant with IEEE 802.11b/g/n WI-FI, up to 150Mbps



Support image snapshot

Foscam cameras and NVRs require good security practices to safeguard your privacy. You should regularly change your camera or NVR password which is 8-10 numbers, letters, symbols combination. You should update your camera or NVR regularly.Make sure your camera or NVR has the latest firmware installed for your specific model and better experience.

1 Overview

FOSCAM Indoor HD IP Camera is an integrated wireless IP Camera with a color CMOS sensor which enable to view in High Definition resolution. It combines a high quality digital video camera, with a powerful web server, to bring clear video to your desktop and mobile devices no matter where by your local network or over the Internet.

These cameras support P2P function. Thanks to the P2P easy access technology, you don’t need to do complicated Port Forwarding and DDNS settings, you just need to scan the QR code on the bottom of the camera to connect it to smart phone, or input the UID on CMS software to realize remote access.

FOSCAM IP Camera provides users with more comprehensive controls over a monitored site. The camera supports H.264 video compression technology, dramatically reduces file size and saves network bandwidth.

The camera is based on the TCP/IP standard. A built-in WEB server inside which could support Internet Explorer simplifies the management and maintenance of your device is simplified by accessing the website of your camera through network.

The camera is designed for indoor surveillance with wide applications such as at home, in retail store and in office. Controlling the camera and managing images are simplified by using the provided web interface across the network in either wired or wireless way.

FOSCAM provides Smart Phone APP for Android and iPhone users, please search and install Foscam App named Foscam on App Store and Google Play for iOS and Android devices, then you can view your camera anywhere, anytime on your smart mobile devices.

1.1 Key Features

narrow bandwidth network



Support dual-stream



Support micro SD Card storage up to 32GB



Embedded free FOSCAM DDNS(dynamic domain name service) Service



Supporting the Third Party Domain Name Service



Support two-way audio



Support ONVIF protocols



Multi-level users management with password protection



Motion detection alert via email or upload image to FTP



Provide free Android and iPhone APP for viewing live video provide free Central Management

Software to manage and monitor multiple cameras



Support record schedule

● IP Camera × 1

● AC Adapter × 1

● Quick Installation Guide × 1

● Power Line × 1

● Warranty Card × 1

1.2 Read Before Use

Please first verify that all contents received are complete according to the Package Contents listed below. Before the IP Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation. It also ensures the product is used properly as intended.

1.3 Package Contents

1.4 Physical Description

Front panel

Rear panel (some models support SoftAP)

Front panel:



LENS: Fixed focus lens.



Microphone: Built-in microphone.



Micro SD Card slot: Supports up to 32GB SD card for storing the video.



Power Light: If the power supply works fine, the light will be on.

Light

Flashing Status

Description

Power light

off

The power don't work properly.

The power supply works fine.

Flashing every 0.4 seconds

Reset to take effect

Network light

off

No Wireless connection

Slow Flash every 1.0 second

Wi-Fi connected

Flashing every 0.4 seconds

WPS is connecting

Flashing every 0.2 seconds

EZLink takes effect

Flashing every 0.1 seconds

SoftAP is started

 SoftAP: Press the SoftAP button for more than 2 seconds. The Network light indicator begins to

 WPS/Reset

 WPS: Push both WPS/Reset button on the camera and wireless router within 1 minute, the

 Reset: Push and hold the WPS/Reset button for more than 10 seconds to set the camera to

 Power: DC 5V/1A Power supply.

The flashing status of the Power light and Network light are shown in the following table.

Rear panel:

twinkle every 0.1 seconds. (some models support SoftAP)

camera will connect to the wireless router automatically, in WPS process, the Network light will blink every 0.4 seconds;

factory default, the Power light will blink every 0.4 seconds;

1.5 Micro-SD Card

This camera supports Micro-SD card. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well. Go to the Settings



Device StatusDevice Status page, you can see the SD card status.

2 Access the IP Camera



EZLink connection: Use the mobile phones or other mobile devices to download APP, then



Soft AP connection: Use the mobile device which can search for the wireless network, Then use



WPS connection: WI-FI Protected Set-up, Press and hold the WPS button on your wireless router

4. After finishing Soft AP connection, use the web browser of the terminal to visit http://192.168.1.1:88.

Soft AP Button

2.1 Wireless Connection

There are some ways of wireless connection: EZLink connection, soft AP connection and WPS connection.

connect the camera and the wireless router by the APP. The procedure of the EZLink connection, please refer to the Quick Installation Guide.

the web browser to visit http://192.168.1.1:88 by the mobile device. Follow the Setup Wizard to finish the settings.

and your camera within 60 seconds. So that your camera and wireless router connect successfully.

2.2.1 Soft AP Connection

To ensure that the ethernet cable and the camera is disconnected before you begin.

1. Start camera: power on, the indicator light of camera will light on.

2. Press the Soft AP button for 3-5 seconds. The Network light begins to twinkle at very high frequency(every 0.1 seconds).

3. Use a terminal which could search the WLAN (desktop or laptop. This part takes laptop as an example.) to search for the AP named "C1_******" for connection.(****** indicate the last six letters of camera’s MAC ID. )

IP Camera The WLAN page in the terminal device

5. Log in the camera ( Default username is admin with no password ). When log in for the first time, you

6. After logging in for the first time, it will go to "Setup Wizard” automatically. Please set the basic

Input the New username,

New password and Confirm the password.

need to change the username and password.

parameters of the camera, such as camera name, camera time, wireless settings (The camera connect to your wireless router: Wireless Network List - enter the password of your wireless router ), IP configuration.

Notes:



We recommend you to choose to manually set the IP when you know some knowledge of the



It needs about 1 minute to connect the camera to your router.

7. After completing the setup wizard, you should press the Soft AP button for 3-5 seconds to cancel the

8. Please make sure that the wireless device connect your laptop to the router which your camera has

network.

Soft AP connection mode, this is located on the back of your camera. The Network light begins to slowly flash(once per second), it indicates that the wireless connection is successful.

connected to.

9. Download the “Equipment Search Tool” from office website http://www.foscam.com . Please access

the website, select “Support > Download Center > Software Tools”, then you can find the “Equipment Search Tool”,the icon shows as below:

Download the “Equipment Search Tool” to your computer, double click the icon to run, and it should find the camera’s IP address automatically.

Notes:

If you have multiple cameras and you cannot determine which camera you are going to log in. Please match the "Device MAC address" on the search tool with the MAC address on the label pasted of each camera.

10. Double-click the camera list here, and your default browser will open up to the login page. Input the username and password you has changed. Then, you will see the live video on the interface.

Now, you could use your camera in LAN.



Make sure that your wireless router has the WPS function.



WPS button on the wireless router is typically located on the front panel or rear panel.TP-LINK



Make sure that the ethernet cable and the camera is disconnected.

(1) Press and hold the WPS button for three seconds. The Network light of the camera begins to twinkle

(2) Press and hold the WPS button for three seconds on your wireless router within 60 seconds. Then

Main stream offers the highest quality video while Sub stream offers less quality, but also less delay when viewing.

WPS Button

Note:

64-bit browser is not supported.

2.2.2 WPS (WI-FI Protected Set-up)

Before using WPS wireless connection, you need to:

router's WPS button is called QSS (Quick Security Setup).

at high frequency. (every 0.4 seconds)

the camera will automatically create a secure wireless connection to your router in about 60

seconds.

(3) The Equipment Search Tool will search the camera’s LAN IP. Make sure the PC and the camera

share the same subnet.

NOTE :

The security mode of router cannot be WEP, or else the WPS settings may be failed.

2.3 Access the Camera in WAN

2.3.1 Static IP Addresses

Users with static IP addresses do not need to set DDNS service settings for remote access. After you have finished connecting the camera using the LAN IP address and port forwarding, you can access the camera directly from Internet using the WAN IP address and port number.

How to Obtain the WAN IP address from a public website ？

To obtain your WAN IP address, enter the following URL in your browser: http://www.whatismyip.com. Your current WAN IP will be shown on the webpage.

2.3.2 Remote Access

If you want to access your camera by web browser outside of your LAN, you need to configure following configurations.

1. Choose “Settings” on the top of the camera web page, then go to the “Network > IP Configuration” section on the left side of the screen, then uncheck the Obtain IP DHCP.

2. Enable UPnP and DDNS in the camera’s settings page. We recommend you to use the DDNS by

IP Address: Set this in the same subnet as your computer , or keep it as default. Subnet Mask: Keep it as default. Gateway and DNS Server: Set it to the IP address of your router.

Select Yes and click Save.

Click Enable DDNS and click Save. The content in the Manufacture’s DDNS column is the domain name of your camera.

factory default.

3. You can see the port of your camera here. If you want to set Remote Access for several cameras on the same network, you will need to change the HTTPS port for each camera.

4. If the UPnP of the router has been enable, you do not need to perform following steps. Otherwise,

you need to select one of the following methods to configure port forwarding on your router. For these

 If there is a UPnP function in your router：

 If there is no UPnP function in your router：

Click Add New.

steps, we will be using the TP-LINK brand wireless router as an example.

Choose “Forwarding > UPnP”, make sure that the Current UPnP Status is Enabled.

You need to manually add port forwarding, refer to the following steps. You need go to the “Forwarding > Virtual Servers” panel for setup.

5. Now you can access your IP camera by https://domain name: HTTPS port via the Internet.

2.4 Using the VLC player

Input the port and IP address of your camera and click Save.

Here you have finished the Port Forwarding setup.

The camera supports RTSP streaming, here you can view the camera by VLC player.

RTSP URL rtsp:// [user name][:password]@IP:Port number/videostream

The part in the square brackets can be omitted.

user name & password: The user name and password to access the camera. This part can be

omitted.

IP: WAN or LAN IP address. Port NO. : If there is the RTSP port number on the Port page, you must only use RTSP port number.

otherwise, you must only use http port number. Video stream: Three modes are supported: video Main, video Sub and audio. Video Sub is a better choice in bad network condition. If you select audio, you can only hear sound without seeing picture.

For example:

IP: 192.168.1.11 RTSP Port number: 554 User name: admin Password: 123

Enter either one of the following four URLs in the VLC

1．rtsp://admin:123@192.168.1.11:554/videoMain

2．rtsp:// @192.168.1.11:554/videoMain

3．rtsp://:123@192.168.1.11:554/videoMain

4．rtsp://admin@192.168.1.11:554/videoMain

Open the VLC, and go to “Media”--”Open Network Stream” option, then enter the URL in VLC.

Sometimes you may need to enter the user name and password for another time. Click OK and you can see the real-time preview.

If you cannot play the video in the VLC player, please check the port mapping. You can read Quick Installation Guide about how to configure port forwarding.

NOTE:

If you modify the camera’s username or password, you had better reboot the camera to apply the new username and password in authentication in the VLC.

2.5 IP camera connection to the server

Device supports ONVIF 2.2.1 protocol, You can easily access NVR with ONVIF or server with ONVIF.

3 Surveillance Software GUI

Please refer to the section 2.1 if you install the camera for the first time. You can start to learn about software operation in the computer.

3.1 login Window

Section1 Enter the Username and password

The default administrator username is “admin” with no password, please change the password the first time you use and prevent unauthorized users login the camera.

Section2 Stream

The camera supports two stream modes: Main stream and sub stream. Select Main stream if you want to access the camera from LAN and sub stream will be better if you want to access the camera from Internet.

Note:

Select sub stream to ensure a more fluent video under narrow network bandwidth.

Section3 Select the language

You click on the language dropdown list to select language.

Section4 login the camera

Click “Login” button.

NOTE：

When setting up your camera for the first time, it will request that you modify the default username and/or password if both are still set to default. Input the new username and password, click "Modify" to complete the modification. You will now use the new username and password to login to the camera in the future.

3.2 Setup Wizard

534

You will go to “Setup Wizard”automatically after your first-login, where you can set the basic

parameters of camera, such as camera name, camera time, wireless settings, IP configuration.

3.3 Surveillance Window

Section 1 FOSCAM Logo/ Live Video / Settings/Playback



Mode



Stream

: FOSCAM LOGO

: Path to surveillance window. Click this button to go back to the surveillance window

: Path to Administrator Control Panel, Click it, to go to Administrator Control Panel and do

advanced settings.

: Click this button to go back to the Playback panel to view the stored audio files

stored in the SD Card.

Section 2 Multi-Device Window

The firmware inside the camera supports up to 9 cameras being monitored at the same time. You can add other cameras in multi-device setting.

Section 3 Mode/ Stream / HDR / Mirror/ Flip buttons / Zoom

1) 50HZ ---------Indoor surveillance (Region: Europe, China)

2) 60HZ ---------Indoor surveillance (Region: USA, Canada)

3) Outdoor------Outdoor surveillance

The default stream supports multiple modes, For example: HD Mode/720P/23fps/2M meanings: Stream type / Resolution / Maximum frame rate/ Bit rate. (Different models support different specific mode. )

Stream type : It is used to identify the stream type.

Resolution

The bigger the resolution, the better of the image quality is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution VGA.

Maximum frame rate

You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video. The maximum frame rate for each model is different, please see the “Specifications”.

Bit rate

Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well.

You can reset the stream type on Settings-> Video-> Video Settings panel. After changing, please reboot the camera and you can see the modification.

Section 5 Color Adjustment

6 7

In this page, you can tune Hue, Brightness, Contrast, Saturation, and Sharpness to get higher quality.

Section 6 OSD

If you have added time and camera name in the video, you can see it in the live window. Go to Settings ---Basic settings---Camera name panel, and you can change another device name. The default device name is anonymous. Go to Settings ---Basic settings---Camera time panel and adjust the device time. Go to Settings ---Video---On Screen Display panel, you can add or no add OSD.

Section 7 Play/ Stop/ Talk/ Audio/ Snap/ Record/ Full screen button

1----- Play Click it to play the video of the camera 2----- Stop Click it to stop the video of the camera

3----- Talk Click the button and the icon will become to , then talk to the microphone that

connected with PC, people around the camera can here your voice. Click the icon again and stop talking.

4----- Audio Click this icon, the icon will become to you can hear the sound around the camera

by the earphone or speakers that connected with PC.

5----- Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want.

6----- Record Click the icon and the camera start recording, you can see a green dot in the live window. Click again and stop recording. The default storage path is C:\IPCamRecord. You can change

the storage path: Go to Settings- >Record->Storage Location panel.

7----- Full Screen Click it to make full-screen, or you can double click the surveillance screen to make full-screen. Double click again and exit full-screen.

4 Advanced Camera Settings

Click the button “Settings”, goes to Administrator Control Panel to make advanced camera settings.

4.1 Setup Wizard

Please go to section 3.2 to find the way to set it.

4.2 Status

Status contains four columns: Device Information, Device Status, Session Status and Log, it will show you various information about your camera.

4.2.1 Device Information

Camera Model: The camera model NO.

Camera Name: The Device Name is a unique name that you can give to your device to help you identify

it. Click Basic Settings and go to Camera name panel where you can change your camera name. The default device name is anonymous.

Camera ID: Display the wired MAC address of your camera. For example Device ID is 000C5D00008, the same MAC ID sticker is found at the bottom of the camera.

Camera Time: The system time of the device. Click Basic Settings and go to Camera time panel and adjust the time.

System Firmware Version: Display the System Firmware version of your camera. Application Firmware Version: Display the application firmware version of your camera. Plug-In Version: Display the plug-in version of your camera.

4.2.2 Device Status

On this page you can see device status such as Alarm status/ Record Status ,DDNS status ,WIFI status

and so on.

4.2.3 Session Status

Session status will display who and which IP is visiting the camera now.

4.2.4 Log

The log record shows who and which IP address accessed or logout the camera.

Reboot the camera and clear the log records.

4.3 Basic Settings

This section allows you to configure your camera’s Name, Time, Mail, User account and Multi-Device.

4.3.1 Camera Name

You can define a name for your camera here such as apple. Click Save to save your changes. The alias name cannot contain special characters.

4.3.2 Camera Time

This section allows you to configure the settings of the internal system clocks for your camera.

Time Zone: Select the time zone for your region from the dropdown menu. Sync with NTP server: Network Time Protocol will synchronize your camera with an Internet time server.

Choose the one that is closest to your camera. Sync with PC: Select this option to synchronize the date and time of the Network Camera with your computer.

Manually: The administrator can enter the date and time manually. Note select the date and time format. use DST: Select the daylight saving time from the dropdown list.

Click Save button and submit your settings.

NOTE: If the power supply of camera is disconnect, you need set the camera’s time again.

4.3.3 User Accounts

Here you can create users and set privilege, visitor, operator or administrator. The default user account is admin, with a blank password. You can enter the users accounts of visitor, operator and administrator Manually.

How to change the password?

Firstly, select the account which you want to change the password, then select “Change password”, enter the old password and the new password, lastly click modify to take effect.

How to add account ?

Select one blank column, then enter the new user name, password and privilege, last click Add to take effect. You can see the new added account on the Account list.

Delete ：Select the account which you want to delete, then click Delete button to take effect. NOTE: The default admin account cannot be deleted, but you can add other administrator users.

How to change the username ?

Firstly, select the account which you want to change the username, then select “Change username”, enter the new password, lastly click modify to take effect.

4.3.4 Multi-Camera

If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed. The firmware within the camera can support a maximum of 9 devices monitoring all at the same time. This page you can both add FOSCAM MJPEG and H.264 series cameras to the first camera and view multi-surveillance screen on one window.

Add cameras in LAN

In Multi-Device Settings page, you can see all devices searched in LAN. The 1st Device is the default one. You can add more cameras in the list in LAN for monitoring. The camera’s software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically. Enter the correct username and password then click Add. Add more cameras in the same way.

Camera Model: Our Company produces two series cameras: MJPEG and H.264. Here will show you

1 Click it, camera model, alias,

host and HTTP Port will be

filled in the following boxes

automatically.

2 Enter the User name and

password of the 2nd camera.

3 Click Add to take effect.

which series the camera belongs to.

Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added.

Add cameras in WAN

If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet. Login to the first camera using a DDNS domain name and port.

Click Multi-Device Settings. Choose The 2nd Device. Fill in the 2nd camera’s name, DDNS domain

Use DDNS domain

name and port to login

Make sure each camera you need add

could login with DDNS name and port.

name, port number. Enter user name and password and then choose Add.

1 ---- The camera model: MJ or H264. 2 ---- The 2nd camera’s name 3 ---- Fill in the 2nd camera’s DDNS host not LAN IP

NOTE: The MJ series have the same HTTP Port NO. and Media Port NO.

4 ---- Enter the 2nd camera’s user name and password 5 ---- Click Add button and to take effect

NOTE: Here the Host must be entered as the second camera’s DDNS domain name, not its LAN IP.

Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet.

4.3.5 Status Light

You can enable or disable status light.

4.4 Network

This section will allow you to configure your camera’s IP, DDNS, Wireless Settings, UPnP and Port.

4.4.1 IP Configuration

If you want to set a static IP for the camera, please go to IP Configuration page. Keep the camera in the same subnet of your router or computer.

Changing settings here is the same as using the Equipment Search Tool. It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC. If you don’t know the subnet mask, gateway and DNS server, you can check your computer’s local area connection as follows:

Control Panel →Network Connections →Local Area Connections →Choose Support →Details

If you don’t know the DNS server, you can use the same settings as the Default Gateway.

Set the same Subnet Mask and

gateway of the camera with your

PC.

There are two DNS servers. You

can set any of them. Same with

gateway is also OK.

4.4.2 Wireless Settings

Step 1: Choose “Settings” on the top of the camera interface, and go to the “Network” panel on the

left side of the screen, then click “Wireless Settings.”

Click the Scan button and the camera will detect all wireless networks around the area. It should also

Click the Page number to see other wireless

networks devices if there are more than 10.

Click the Scan button

to search for wireless

networks.

1 Click the SSID of your router and

the relevant information will be filled

in the fields automatically.

2 Enter the password

of your router.

display your router in the list.

Step 2: Click the SSID (name of your router) in the list, the corresponding information related to your network, such as the name and the encryption, will be filled into the relevant fields automatically.

You will only need to fill in the password of your network. Make sure that the SSID, Encryption and the password you filled in are exactly the same for your router.

Step 3: Please click on the Save button after all settings have been entered and disconnect the network cable. Never shut down the power of the camera until the IP camera is able to connect to the wireless network.

The LAN IP address will disappear on the window of Equipment Search Tool when the camera is configuring a wireless connection. Wait about 1 minute, the camera should obtain a wireless connection, and the LAN IP of the camera will show again on the window of the Equipment Search Tool. The IP address may have changed after the camera receives a wireless connection; we recommend setting a static local IP address if this IP address changes by right clicking the camera in Equipment Search Tool, setting a static IP, and pushing OK. Congratulations! You have set up the wireless connection of the camera successfully.

4.4.3 Soft AP Password Settings

For the safety of your camera, we recommend you change the Soft AP password.

4.4.4 DDNS

FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.

FOSCAM domain name

Here take test09.myfoscam.org for example. Go to option of DDNS on the Settings->Network panel, you can see the domain name.

Now you can use http:// Domain name + HTTP Port to access the camera via internet. Take hostname test09.myfoscam.org and HTTP Port no. 800 for example, the accessing link of the camera via internet would be http:// test09.myfoscam.org:800

Restore DDNS to factory: If you have configured Third Party DDNS successfully, but you want to use Manufacturer’s DDNS again , here click this button and start Manufacturer’s DDNS Service. User can also use third part DDNS, such as www.no-ip.com. ,www. 3322.com

4.4.5 UPnP

The default UPnP status is closed. You can enable UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status:

The camera’s software will be configured for port forwarding. There may be issues with your routers security settings, and sometimes may error. We recommend you configure port forwarding manually on your router.

4.4.6 Port

This camera supports HTTP Port. HTTP Port is used to access the camera remotely. If you want to access the camera and view the video, the HTTP Port must both be configured correctly.

HTTP port: By default, the HTTP is set to 88. Also, they can be assigned with another port number between 1 and 65535. But make sure they can not be conflict with other existing ports like 25, 21.

HTTPS port: The default port is 443. You can use the url to access the camera: https:// IP + HTTPS

port.

Another way to change the HTTP port NO.

Step 1: Open the Equipment Search Tool, select the camera you would like to change the port of, right

click on the IP address, and click on ”Network Configuration”, this brings up the network configuration box as flowing figures.

Step 2: Enter the username and password of the Administrator (default username is admin with a blank

Select which camera

you’d like to change the

port for, and right click .

Modify the Http Port .

Enter the Username and

password, click OK.

password), and click “OK” to apply changes.

Step 3: Wait around 10 seconds, you’ll see that the camera’s LAN IP address has changed. In our example it was changed to 2000, so we see http://192.168.1.110:2000 in Equipment Search Tool. Also, the LAN IP address is now fixed at a static IP address of http://192.168.1.110:2000. This IP address will not change even if the camera is powered off and back on, the camera will remain on this LAN IP address. This is very important that a static LAN IP address is set, or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address. Make sure you set a static LAN IP address!

If the camera cannot be accessed, please make sure the port forwarding is succeed.

4.4.7 Mail Settings

If you want the camera to send emails when motion has been detected, here Mail will need to be configured.

1---- SMTP Server/ Port /Transport Layer Security Enter SMTP server for sender. SMTP port is usually set as 25. Some SMTP servers have their own port, such as 587 or 465, and Transport Layer Security usually is None. If you use Gmail, Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587, which port you choose should be decided by which Transport Layer Security you select.

2---- SMTP Username/ password ID account and password of the sender email address 3---- Sender E-mail Mailbox for sender must support SMTP 4---- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 5---- Save Click Save to take effect 6---- Test Click Test to see if Mail has been successfully configured.

Click Test to see if Mail has been successfully configured.

If the test success, you can see the Success behind the Test, at the same time the receivers will receive a test mail.

If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test .

1) Cannot connect to the server

2) Network Error. Please try later

3) Server Error

4) Incorrect user or password

5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again

6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server

7) The message is denied by the server. Maybe because of the anti-spam privacy of the server

8) The server does not support the authentication mode used by the device

4.4.8 FTP Settings

If you want to upload record files and images to your FTP server，you can set FTP Settings.

Figure a

Figure b

FTP server: If your FTP server is located on the LAN, you can set as Figure a. If you have an FTP server which you can access on the internet, you can set as Figure b. Port: Default is port 21. If changed, external FTP client program must change the server connection port accordingly.

FTP Mode: Here supports two modes: PORT and PASV. Username/password: The FTP account and password.

Click Save to take effect. Click Test to see if FTP has been successfully configured.

4.4.9 P2P

Access the IP Camera by Smart Phone (Android or iOS operating system)

First of all, you must open the P2P function of the IP Camera at “Settings --> Network --> P2P.”

Foscam App named Foscam on App Store and Google Play for iOS and Android devices.

NOTE：

If the QR code scanning is not successful, please input the UID on the bottom of the camera manually.

4.4.10 Onvif

On this page, you can enable the Onvif port and RTSP port. ONVIF(Open Network Video Interface

Forum) is a standard for talking to Network Camera Devices and other similar security hardware.

ONVIF port: By default, the ONVIF port is set to 888. Also, they can be assigned with another port

number between 1 and 65535(except 0 and 65534). But make sure they can not be conflict with other existing ports.

RTSP port: The default port is 554.

4.5 Video

This section allows you to configure Video stream settings, On screen display and Snapshot settings.

4.5.1 Video Settings

There are two ways to set the stream video settings. They are main stream video settings and sub stream video settings.

Stream Type: There are four types to identify different streams you have set. If select the HD Mode, the clearer video will become, and it will take up more bandwidth; If select the Smooth Mode, the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well. The Equilibrium Model is a value between HD Mode and Smooth Mode.

Resolution: The camera supports multiple types, For example: 960P, 720P, VGA. The higher the resolution is the clearer video will become. But the code flux will become larger too, and it will take up more bandwidth. (The maximum frame rate for each model is different, please see the “Specifications”. )

Bit Rate: Generally speaking, the larger the bit rate is, the clearer video will become. But the bit rate configuration should combine well with the network bandwidth. When the bandwidth is very narrow, and bit rate is large, that will lead to video can not play well.

Frame rate: You should lower frame rate when the bandwidth is limited. Normally, when the frame rate above 15, you can achieve fluently video.

Key Frame Interval: The time between last key frame and next key frame. The shorter the duration, the more likely you will get a better video quality, but at the cost of higher network bandwidth consumption.

Rate Control Mode: There are three rate control modes. CBR: Constant Bit Rate, it means that the Bit Rate is constant. VBR: Variable Bit Rate, the camera will change the video bit rate according to the situation, but will not more than the maximum parameter "Bit Rate". LBR: Low Bit Rate. If you can select the LBR, then you can slide the scroll bar to choose percentage of

the bit rate. By reducing the bit rate, so that the camera can obtain a better image at low bandwidth.

4.5.2 On Screen Display

This page is used to add timestamp and device name on the video.

Display Timestamp

There are two options: Yes or NO. Select Yes and you can see the system date on the video.

Display Camera Name

There are two options: Yes or NO. Select Yes and you can see the device name on the video.

4.5.3 Snapshot Settings

On this page you can set the snapshot pictures’ image quality and the storage path.

Manual snap Quality: Low, Middle and High. The higher the quality, the picture will be clearer. Pictures Save To: FTP or SD card. If you have done FTP and Alarm settings, when alarming, the

camera will snap pictures to the FTP or SD card automatically.

Enable timing to capture



Capture anytime



Specify an capture schedule



Press the left mouse and drag it on the time boxes, you can select the serial area,

To enable capture interval, follow the steps below:

1 Select Enable Motion detection 2 Capture interval: The interval time between two captures.

3 Select the capture time

Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will capture.

Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, the camera will capture.

4 Click Save button to take effect.

4.6 Detector

4.6.1 Motion Detection

IP Camera supports Motion Detection Alarm, when the people has been detected, the IP Camera will make a alarm.

Step 1: Enable Action detection function.

Step 2: Sensitivity---- It supports five modes: Lowest, Lower, Low, Medium and High. The higher the

sensitivity, the camera will be more easily alarmed. Select one motion sensitivity.

Step 3: Trigger interval--- The interval time between two motion detection.

Step 4: There are some alarm indicators:

A Camera Sound and PC Sound

If the camera has connected with a speaker or other audio output device, if you select Camera Sound or PC Sound, when the motion has been detected, the people around the camera will hear beep alarm sound.

B Send E-mail

If you want to receive alarm emails when motion is detected, you must select Send E-mail and set Mail Settings first.

C Take Snapshot

If you select this checkbox, when the motion has been detected, the camera will snap the live view window as a still picture and load it to the FTP. Make sure you have set FTP and set FTP as the storage path in Video->Snapshot settings panel.

Time interval: The interval time between two pictures.

D Recording

If you select this checkbox, when the motion has been detected, the camera will record automatically and store the record files to the SD Card. Make sure the camera has inserted SD card and you have set the SD card as the Alarm record files storage path, please go to Record—> Storage location page to verify this settings. The default alarm record time is 30s and pre-alarm record time is 5s, please go to Record—> Alarm

Record page and change the alarm time settings.

E Push message to the phone

If you select this checkbox, when the motion has been detected, the camera will push the message to the phone which has been connected the camera.

Step 7: Set detection area

Click set detect area and it pop up a window, then you can draw the detection area. Click Back button after settings. When something moving in the detection area, the camera will alarm.

Step 8: Alarm Schedule

① Alarm anytime when motion is detected Click the black button up the MON, you will see all time range turn red. When something moving in the detection area at anytime, the camera will alarm.

② Specify an alarm schedule

Click this button and select all time range

Click the week day words, the corresponding column will be selected. For example, click TUE, the all column of TUE turns to red, that means during Tuesday whole day, when something moving in the detection area, the camera will alarm.

③ Press the left mouse and drag it on the time boxes, you can select the serial area.

Step 9: Click Save button to take effect.

When the motion has been detected during the detection time in the detection area, the camera will alarm and adopt the corresponding alarm indicators.

NOTE: You must set the detection area and detection schedule, or else there is no alarm anywhere and anytime.

4.6.2 Sound Detection

When the ambient sound over a certain decibel ,the sound alarm will be triggered.

If the Sensitivity is set to “High”, the camera will detect the sound whose more than 55db. If the Sensitivity is set to “Medium”, the camera will detect the sound whose more than 65db. If the Sensitivity is set to “Low”, the camera will detect the sound whose more than 75db. If the Sensitivity is set to “Lower”, the camera will detect the sound whose more than 85db. If the Sensitivity is set to “Lowest”, the camera will detect the sound whose more than 95db.

4.7 Record

This section will allow you to change the record files storage path and the record time.

4.7.1 Storage Location

On this page you can change the alarm and manually recording storage path.

Recording Location : SD card or FTP. Make sure the SD card has been inserted into the camera. On this page, you can see the available space of the SD card.

Local Recording Location: For Windows OS, the manual recording path is C:/ IPCamRecord, you can change another one. For MAC OS, the manual recording path is: / IPCamRecord.

Enter the local folder: Click here, You can enter the local storage folder.

4.7.2 Alarm Recording

4.7.3 Local Alarm Recording

This page you can enable the local alarm record and Local Alarm record time.

4.7.4 Schedule Recording

When the video is selected as FTP, the device supports scheduled recording.

When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure.

When the video is selected as SD card, the device supports pumping frame recording.

When the parameter Recording Location is set SD Card on the Storage Location page, you can configure parameters as shown in follow figure.



Scheduled recording only supports video saved to the SD card or FTP server.



The schedule recording will stop while alarm recording is beginning, and it will continue



You can refer to "alarm schedule." in "Alarm" about editing the time of recording Schedule.

Record full strategy: When the SD card is full, you can choose to cover the previous recording, or stop recording.

Audio Record: You can choose "yes" or "no".

NOTES:

automatically after alarm recording end.

4.7.5 SD Card Management

This camera supports SD Card. When you plug in the SD card during the camera work process, please reboot the camera again, or else the SD Card may be cannot work well.

The default storage path of alarm record files is SD card, when the available size of SD card is less than 256M, the old record files will be deleted automatically.

SD Card Management: After click the button, you should enter the username and password of the camera. Then you can manage the recording files of the camera in the SD card. The SD card management is only effective when access the camera in LAN.

4.8 Firewall

This section explains how to control the access permission by checking the client PC’s IP addresses. It is composed of the following columns: Block access from these IP addresses and Only allow access

from these IP addresses.

Enable firewall, If you select Only allow access from these IP addresses and fill in 8 IP addresses at most, only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera. If you select Block access from these IP addresses, only those clients whose IP addresses are in the IP list cannot access the Network Camera. Click Save to take effect.

4.9 System

In this panel, you can backup/restore your camera settings, upgrade the firmware to the latest version, restore the camera to default settings and reboot the device.

4.9.1 Back-up& Restore

Click Backup to save all the parameters you have set. These parameters will be stored in a bin file for future use. Click Browse and select the parameters file you have stored, then click Submit to restore the restore the parameters.

4.9.2 System Upgrade

Click “Download the latest firmware”, you will see the following screen. And click “save” to save the firmware on your computer locally.

Your current firmware version will be displayed on your screen. You may go to the Status Device Information page to check for the latest firmware versions available. Click Browse, choose the correct bin file and then click System upgrade. Don’t shut down the power during upgrade. After upgrading, you can see the upgrade result.

Upgrade Firmware by Equipment Search Tool

Double click the Equipment Search Tool shot icon , select the Camera IP that you want to

upgrade the firmware. Then select Upgrade Firmware and enter the username and password, choose the firmware file, and upgrade.

Figure 4.1

CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please



Please ensure you have download the correct firmware package for your camera before upgrading.



Upon downloading the firmware check the sizes of the .bin files. They must match the size in the



Normally, only Device WEB UI need to be upgrade, please do not try to upgrade the Device System



Never shut down the power of the camera during upgrade until the IP camera restart and get



After upgrade successfully, please uninstall the old plugin and re-install it, then reset the camera to

don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade.

NOTES:

Read the upgrade documentation (readme.txt file) in the upgrade package before you upgrade.

readme.txt file. If not, please download the firmware again until the sizes are the same. Your camera will not function correctly if a corrupt .bin file is used.

Firmware.

connected.

the default factory settings before using the camera.

4.9.3 Patch Installation

Click "Browse" to select the correct patch file, and then click "Install Patch" to install the patch. Do not turn off the power during it installing. After installing is complete, you will receive a system prompt.

4.9.4 Factory Reset

Click All reset and all parameters will return to factory settings if selected. This is similar to press the Reset button on the bottom of the camera.

4.9.5 Reboot

Click Reboot System to reboot the camera. This is similar to unplugging the power to the camera.

5 Playback

On this page you can view the record files stored in the SD card.

Section 1 Define the Record files time and Type

: The storage path of record files

: Here supports three types: current day, current month and All records. Another

way, select the time on the time&date manually.

: The type of records files, Here supports two typs: Normal record, Alarm record

and All records.

: Click this button to search all record files satisfy the conditions you selected.

Continuous Play: Select the checkbox to play continuously all the record files.

Section 2 Search record files

On this panel you can see all record files satisfy the conditions you set.

Section 3 Play/Stop/Audio/Full screen buttons

Please select one record file before use these buttons.

Click this button to play the record files

Click this button to stop the record files

Open or stop audio

Click this button to make full screen, and double click left mouse to exit full screen.

6 Appendix

6.1 Frequently Asked Questions

6.1.1 Install the add-on of Firefox browser, Google Chrome and IE

Chrome.

616263

6.1.2 Uninstall the add-on of Firefox browser, Google Chrome and IE

Chrome.

6.1.3 I have forgotten the administrator password

To reset the administrator username and password, press and hold down the RESET BUTTON for 5 seconds. Upon releasing the reset button, wait for 20 seconds, the camera will reboot and the username and password will return to the factory default administrator username and password. Please power on the camera before reset

Default administrator username: admin

Default administrator password: No password

6.1.4 Camera can not record

When you use Windows7 or Vista, you may be not able to do manually record or change the record path because of the security settings of computer. There are two ways to resolve this problem: Please add the camera as a trusted site to resolve this issue. The steps are ： IE browserToolInternet PropertiesSecurityTrusted sitesSitesAdd

Open IE browser, then right click, select “Run as administrator”

6.1.5 Subnet doesn’t match

Check whether your ipcamera in the same subnet of your computer. The step is Control PanelNetwork ConnectionsDbclick Local Area Connections  Choose GeneralProperties.Check subnet mask, IP address and gateways. When you set IP address please

make sure they are in the same subnet. Otherwise you can't access camera.

6.1.6 No Pictures Problems

The video streaming is transmitted by the ActiveX controller. If ActiveX controller isn’t installed correctly you will see no video image. You can resolve this problem by this way: Download ActiveX controller and set the safety property of IE in the PC when you view it first time: IE browserToolInternet ProperSecurityCustom LevelActiveX control and Plug-ins. Three options of front should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows:

Enable: Download unsigned ActiveX controls

Enable: Initialize and script ActiveX controls not marked as safe

Enable: Run ActiveX controls and plug-ins

If you allow the ActiveX running, but still could not see living video. Please change another port number to try. Don’t use port 88.

NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you could not see video, please shut down firewall or anti-virus software to try again.

6.1.7 Can’t access IP camera in internet

There are some reasons: 1、ActiveX controller is not installed correctly 2、The port which camera used is blocked by Firewall or Anti-virus software. Please change another port number and try again. 3、Port forwarding is not successful Check these settings and make sure they are correct.

6.1.8 UPnP always failed

UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software. It also has much relation with router’s security settings. So we recommend you do port forwarding manually. You can view your camera in internet successfully after you do port forwarding manually in your router.

6.1.9 Camera can not connect wireless

If your camera could not connect wireless after you set wireless settings and plug out the cable. Please check whether your settings are correct or not. Normally, camera can’t connect wireless mainly because of wrong settings. Make sure broadcast your SSID; use the same encryption for router and camera.

6.1.10 Can’t see other cameras listed in multi-device when using remote

access

If you want to view all the cameras via the WAN, verify that each camera added in the multi-device settings can be accessed by using the DDNS name and port number. Use the DDNS domain name not the camera’s LAN IP. (For more details see: How to add cameras in WAN)

6.2 Default Parameters

Default network Parameters

IP address: obtain dynamically

Subnet mask: obtain dynamically

ITEMS

C1 Lite

Image Sensor

Sensor

High Definition Color CMOS Sensor

Display Resolution

1280 x 720 (1.0M Pixels)

Min. Illumination

N/A (Without IR Illuminator)

Lens

Lens Type

Glass Lens

focal length

f:2.8mm

Aperture

F 2.4

Angle of view

Horizontal:100°,Diagonal :115°

Video

Image Compression

H.264

Image Frame Rate

23fps, downward adjustable

Resolution

720P(1280 x 720), VGA(640 x 480), QVGA(320 x 240)

Stream

dual stream

Image adjustment

The hue, brightness, contrast, saturation, sharpness are adjustable

Flip image

flip and mirror

Infrared mode

N/A (Without IR Illuminator)

Night visibility

N/A

Audio

Input/Output

External RCA interface for two-way audio

Audio Compression

PCM/ G.726

Network

Ethernet

N/A

Wireless Standard

IEEE802.11b/g/n

Data Rate

IEEE802.11b: 11Mbps(Max.); IEEE802.11g: 54Mbps(Max.); IEEE802.11n: 150Mbps(Max.).

Wireless Security

WEP, WPA, WPA2

Remote Access

P2P、DDNS

Network Protocol

IP、TCP、UDP、HTTP、HTTPS、SMTP、FTP、DHCP、DDNS、 UPnP、RTSP、ONVIF

System

Requirements

Operating System

Microsoft Windows 2000/XP, Vista, 7,8; Mac OS

Browser

Microsoft IE8 and above version or compatible browser; Mozilla Firefox; Google Chrome; Apple Safari.

Gateway: obtain dynamically DDNS: Embedded FOSCAM domain name

Username and password

Default admin username: admin with a blank password

6.3 Specifications

Other

Features

Motion Detection

Alarm via E-Mail, upload alarm snapshot to FTP

Privacy Block

Set privacy area manually

User Accounts

Three levels user role

Firewall

Supports IP Filtering

Reset

Reset button is available

Power

Power Supply

DC 5V/1.0A

Power Consumption

3 Watts (Max.)

Physical

Dimension(LxWxH)

70(L)x70 (W)x120 (H)

Net Weight

90g

Environment

Waterproof

N/A

Operating Temperature

-10°C~ 60°C (14°F ~ 122°F)

Operating Humidity

20% ~ 85% non-condensing

Storage Temperature

-20°C ~ 60°C (-4°F ~ 140°F)

Storage Humidity

0% ~ 90% non-condensing

Certification

CE, FCC, IC, WEEE, CCPSA

Attention: Power adapter should be used between 0℃-40℃, and 5%-90% relative humidity.

 This device may not cause harmful interference

 This device must accept any interference received, including interference that may cause undesired

6.4 CE & FCC

Electromagnetic Compatibility (EMC)

FCC Statement

This device compiles with FCC Rules Part 15. Operation is subject to the following two

conditions.

operation.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the installation manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is like to cause harmful interference, in which case the user will be required to correct the interference at his own expense.

FCC Caution

Any changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

This equipment should be installed and operated with minimum distance 20cm between the radiator&

 FOSCAM products are warranted to be free from manufacturing defects in materials and

 Software, including the software added to the products through our factory-integration system,

 Usage that is not in accordance with product instructions.

 Failure to follow the product instructions.

 Abuse firmware upgrade without the authorized technician’s guidance.

 Normal wear and tear.



Please read FOSCAM warranty policy & policy of your reseller first before sending items back to



Customer must first contact point-of-purchase to obtain a Return Merchandise Authorization (RMA)



After receiving your RMA case number, pack the item(s) very well with the original box and all the

your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

CE Mark Warning

This is a Class B product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures.

6.5 Warranty

FOSCAM values your business and always attempts to provide you the very best of service. No limited hardware warranty is provided by FOSCAM unless your FOSCAM product ("product") was purchased from an authorized distributor or authorized reseller. Distributors may sell products to resellers who then sell products to end users. No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point-of-purchase, which may have regional specific warranty implications.

If you purchase your FOSCAM product from online store, please contact the point-of-purchase

and ask for return/replacement/repair service.

Limited Hardware Warranty

workmanship starting from the shipping date of FOSCAM.

This limited hardware warranty does not cover:

software that included in the CD,etc.

Return Procedures

point-of-purchase.

number before returning the product. If the product you received is suspected to be defective and the product warranty has not expired, The RMA number will allow your reseller to track your return much easier and help them expedite processing your request.

original accessories included such as power adapters, brackets, cables, manuals, and driver CD disks.



Write your RMA number and the return reason (the problem of the product) on the warranty card

along with the complete package to send them back.

 If customers ask for replacement service, please contact point-of-purchase and follow their

 Our technicians will inspect all items returned for replacement requests. If the retuned product is

 If returned products are found defective, we will replace the product and assume the shipping cost

 If for any reason, we are unable to provide a replacement of the original returned item(s). You will

 We do not provide exchange and replacement due to normal hardware upgrade according the

 Our technicians will test the product before send out the replacement, any other demand for more

 Replaced products are warranted from the balance of the former warranty period.

 Warranty is void if purchase from unauthorized distributor or reseller.

 Warranty is void if trade-mark, serial tags, product stickers have been removed, altered or tampered

 Warranty is void for mishandling, improper use, or defacing the product.

 Abuse firmware upgrade without the authorized technician’s guidance.

 Warranty is void for physical damage, altered, either internally or externally, improper or inadequate

 Warranty is void if damage has resulted from accident, dismantle, abuse, or service or modification

 Warranty is void if product is damaged due to improper working environment or operation. (For

 Warranty is void if damaged by the use of parts not manufactured or sold by FOSCAM.

 Damage caused by improper installation of third-party products.

 Warranty is void if damaged for irresistible cause, such as earthquake, fire, lightning, flood, etc.

 Product beyond limited warranty.



If products are defective or damaged under normal use or operation in the replacement limit,



During replacement limit, if customers ask for replacement due to the product does not fit for

Replacement Services

policy.

found in working order, we will return the same item received. However customers shall be responsible for all shipping & handling charges incurred for getting the units back to customers.

for sending back the replacement unit to customers.

have a choice for a “Substitute” item at the same equal value.

market after 14 days after the product is delivered.

than two times replacement for the same product during replacement limit will be rejected.

Warranty Forfeiture

with.

packaging when returned for RMA purposes.

by someone other than the appointed vendor, souse, fission or the spare part has been over the period of warranty.

example, improper temperature, humidity, unusual physical or electrical stress or interference, failure or fluctuation of electrical power, static electricity, using wrong power adapter, etc.)

Shipping Fee

distributors or resellers are responsible for the shipping cost the product back to customers, customers should assume the shipping cost send the product to the point-of-purchase.

customer’s personal expectation, customers should responsible for both shipping fee.



Customers shall be responsible for both shipping fee if their product beyond the replacement limit

but still in warranty limit.

 FOSCAM provide extra repair service for product that out of warranty, it is chargeable. The total fee

 Different region may have different service fee, please contact the point-of-purchase to confirm that

 Our technicians will quote the total price after detect the product, If customers refused to repair after

 Repaired product out of warranty will obtains 3-month warranty from the date of the product back to

 FOSCAM is not responsible for other extra warranty or commitment promised by resellers, if your

 FOSCAM does not offer refunds under any circumstances. Please contact the point-of-purchase

 FOSCAM shall not be liable under any circumstances for any consequential, incidental, special or

Repair Service Out Of Warranty

contains device cost and service fee. Device cost (including accessories) is the standard uniform price provide by FOSCAM.

before you ask for this service.

the quotation, customers need pay for the test fee, $3.5/hour. If agree with the quotation, test will be free.

customers.

Limitation of Liability

reseller promised some extra commitment or warranty; please ask for written documents to protect your rights and interests.

and follow their refund/return policy.

exemplary damages arising out of or in any connection with this agreement or the products, including but not limited to lost profits, or any claim based on indemnity or contribution, or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise. Purchaser's exclusive remedy, as against FOSCAM, shall be the repair or replacement of defective parts. If FOSCAM lists a product on its website specification in error or that is no longer available for any reason, FOSCAM reserves the right to explain it without incurring any liability.

6.6 Statement

You are advised to be cautious in daily life, keep personal account information carefully, do not share personal account easily. Change passwords of your account and equipment periodically, and upgrade equipment firmware to strengthen security consciousness.

Our company makes no warranty, implied or otherwise, that this product is suitable for any particular purpose or use. You need to abide by the relevant laws and regulations of the use restrictions when using Foscam cameras. Our company takes no responsibility of illegal activities by using our products.

Our company takes no responsibility of the loss by force majeure, such as failure or faults of telecom system or the Internet network, computer viruses, malicious attacks of hackers, information damage or

loss, and faults of computer system.

Foscam company does not need to take any responsibility of the special, incidental or corresponding loss by the products of our company or any software provide by our company, including but not limited to operating loss, profit or purpose. The company only takes the responsibility applicable to national and local legal requirements.

Our company takes no responsibility of the loss caused by the following at ant time:

1) loss of purchases;

2) loss of intangible property damage, such as data, programs;

3) loss of compensation claimed by third-party customers.

Delete images, format the memory card or other data storage devices does not completely remove the original image data. You can restore deleted files from discarded the storage device by commercial software, but which will potentially lead to personal image data used maliciously by others. The privacy of the data security belongs to user responsibility, the company takes no responsibility.

Parts mentioned in this statement should not be understood by the configuration description of the product purchased by the customer, the product configuration must accord to the specific models purchased by the customer.

Without the prior written permission of Foscam company, all the contents of relevant operating instructions manual affiliated to the product must not be reproduced, transmitted, transcribed or stored in a retrieval system, or translated into other languages.

Our company will reserve the right to improve and modify the product and corresponding manuals. The company reserves the right of final interpretation on our products.

7 Obtaining Technical Support

While we hope your experience with the IPCAM network camera is enjoyable and easy to use, you may experience some issues or have questions that this User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, please contact our service department:

tech@foscam.com

CE Certicate Website: http://www.foscam.com/company/ce-certificate.html

Foscam C1 Lite Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual