Forza FDC-003K User Manual

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Warranty

Table of contents

1. Introduction

1-1. Transportation
1-2. Preliminary Steps
1-3. Initial Setup
1-4. Important Safety Instructions
1-5. Maintenance, Service and Faults

2. Operation

2.1 Unpacking and inspection

2.2 UPS front and rear panel views

2.3 Installation Procedure

2.4 Forza Tracker monitoring software

3. Advanced operation

3.1 Description of buttons and functions

3.2 LCD Panel

3.3 Audible alarm

3.4 Abreviations on the LCD display

3.5 UPS parameter settings

3.6 Operating mode description

3.7 Fault codes

3.8 Warning indicators

4. Troubleshooting

5. Storage and maintenance

6. Technical specifications

1. Introduction

Thank you for purchasing the Forza Atlas 3000 Online UPS. To enjoy all the features and benefits of this unit, please read
and follow all installation and operation instructions thoroughly before unpacking, installing or operating this device. After
you have read this manual, keep it in a safe place for future reference.

The information contained in this manual covers the 3000 VA uninterruptible power system, its basic functions, operating
procedures, options available and troubleshooting guide. It also includes information on how to ship, store, handle, and
install the equipment.

1-1. Transportation

•

Make sure to transport the UPS system only in the original package to protect it against shock and impact.

1-2. Preliminary steps

Water condensation may occur if the UPS is unpacked in a very cold environment and then moved to a warmer location.

•

•

The UPS must be thoroughly dry before being installed. Failure to do so may increase the risk of electric shock.

•

Do not install the UPS system near water or in moist environments.

•

Do not install the UPS system where it would be exposed to direct sunlight or near a heater or heating vent.

•

Do not block ventilation holes in the UPS housing.

1-3. Initial setup

Do not connect appliances or equipment that may overload the UPS system (such as a laser printer) to the output

•

sockets.

•

Place cables in such a way that no one can step on or trip over them.

•

Do not connect domestic appliances, such as hair dryers, to the UPS output sockets.

•

Connect the UPS system only to an earthed shockproof outlet which must be easily accessible and close to the UPS
system.

•

Use CE-marked cables for connections between mains, the UPS and equipment (shockproof outlet).

•

Use CE-marked power cables to connect the loads to the UPS system.

•

During the installation of this equipment, make sure that the sum of the leakage currents of the UPS and the connected
loads shall not exceed 3.5 mA.

1-4. Important safety instructions

Do not disconnect the mains cable on the UPS system or the building wiring outlet (shockproof socket outlet) at any time,

•

since this would cancel the protective earth of the UPS system and of all connected loads.

Connect the UPS only to a grounded socket that meets electrical safety guidelines.

•

Locate the UPS near a wall socket. Do not use an extension cord between the UPS and the socket.

In the event of an emergency, press the OFF/Enter button and disconnect the power cord from the AC mains to properly

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disable the UPS. Do not allow any kind of liquid or foreign object to enter this UPS unit.

Do not place beverages or any other containers with liquid on or nearby the unit.

•

The UPS can be operated by any individuals with no previous experience.

•

1-5. Maintenance, service and faults

•

The voltage used by this UPS may be hazardous. The unit contains no user serviceable parts; do not attempt to
disassemble the unit. Only qualified service technicians can perform maintenance on the unit. Failure to adhere to this
could cause personal injury or equipment malfunction and void the warranty.

Caution - risk of electric shock. Even after the unit is disconnected from the mains, components inside the UPS system

•

are still connected to the battery packs which are potentially dangerous.

•

Before carrying out any kind of service and/or maintenance, disconnect the batteries and verify that no current is
present and no hazardous voltage exists in the terminals of high capacity capacitors, such as BUS-capacitors. Servicing
of batteries should be performed or supervised by experts who possess the knowledge to closely follow all required
precautions.

Caution: potentially hazardous voltages from the battery can still be present even after disconnecting the UPS from the

•

AC mains. Therefore, the positive and negative terminals of the battery shall de disconnected prior to performing any
maintenance or repair inside the unit.

A battery can present the risk of short-circuit current and electrical shock. The following precautions should be taken:

•

- remove wristwatches, rings and other metal objects

- use only tools with insulated grips and handles.

•

When replacing the battery, make sure to use the same type and number of sealed lead-acid batteries specified.

•

Do not dispose of batteries in a fire. Batteries may explode if exposed to high temperatures.

Never try to open a battery. The cell contains a toxic electrolyte which is harmful to the skin and eyes.

•

Please replace the fuse only with the same type and amperage in order to avoid fire hazards.

•

Do not dismantle the UPS system.

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2. OPERATION

2-1. Unpacking and inspection

Remove the UPS from its package and make sure that all the following items are included:

One UPS unit

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One user manual

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One monitoring software CD (ForzaTracker)

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One USB cable

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Warranty certificate

•

Carefully inspect the UPS to check for any damages that may have occurred during shipping. Should any evidence of
damage be found or if some parts are missing, do not turn the UPS on; you must immediately notify the carrier or dealer
where you purchased the unit.

2-2. UPS front and rear panel views

UPS front view picture

Rear panel view

Programmable outlets: connect to non-critical loads.

1.

Output receptacles: connect to high critical loads.

2.

AC input

3.

Input circuit breaker

4.

Network/Fax/Modem surge protection

5.

Emergency power off (EPO) connector

6.

USB communication port

7.

RS-232 communication port

8.

SNMP intelligent slot

9.

Output terminal

10.

Output circuit breaker

11.

Input terminal

12.

2.3. Installation procedure
Choose location

Install the UPS unit in any protected environment that provides adequate airflow around the unit, and free from excessive
dust, corrosive fumes and conductive contaminants. Do not operate your UPS in an environment where the ambient
temperature or humidity is high. For best performance, keep the indoor temperature between 0° C and 40° C. Place the
UPS unit at least 20 cm away from monitors to avoid interference.

Step 1: UPS input connection

Plug the UPS into a two-pole, three-wire, grounded receptacle only. Avoid using extension cords.

For 200/208/220/230/240VAC models: The power cord is supplied in the UPS package.

•

For 100/110/115/120/127VAC models: The power cord is attached to the UPS. The input plug is a NEMA L5-130P.

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Note: Check if the site wiring fault indicator lights up in LCD panel. It will be illuminated when the UPS is plugged into an
improperly wired utility power outlet (refer to the troubleshooting section). A circuit breaker (40A) must also be provided
between the mains and AC input.

Step 2: UPS output connection

For socket-type outputs, there two kinds of outputs: programmable outlets and general outlets. Connect non-critical

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devices to the programmable outlets and critical devices to the general outlets. During power failure, you may extend
the backup time to critical devices by setting shorter backup time for non-critical devices.

For terminal-type input or outputs, please follow the steps below for the wiring configuration:

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a) Remove the terminal block cover by unscrewing the two screws.

b) We recommend using an AWG 14 or 2.1mm2 power cord, a AWG12-10 or 3.3mm2-5.3mm2 power cord for

the NEMA type.

c) Once the wiring configuration is complete, verify that the wires are securely attached.

d) Finally, replace the terminal cover and secure it using the screws.

Step 3: Communication connection

Communication port:

USB port

RS-232 port Intelligent slot

To allow for unattended UPS shutdown/start-up and status monitoring, connect one end of the communication cable to
the USB/RS-232 port, and the other end to the communication port of your PC. With the monitoring software installed, you
can schedule UPS shutdown/start-up and monitor UPS status through PC.

The UPS is equipped with intelligent slot perfect for either SNMP or AS400 card. When installing either SNMP or AS400
card in the UPS, it will provide advanced communication and monitoring options.

Note: The USB port and RS-232 port cannot be used at the same time.

Step 4: Connect the network surge protection

The UPS has two network cable jacks for network lines

Network/Fax/Phone port

Entrada Salida

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Connect a single line modem/phone/fax cable into the network surge-protection “IN” jack on the rear panel of the UPS.
Connect a network cable from the OUT jack on the rear of the UPS to a port on a PC or network device such as a route.

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Step 5: Disabling and enabling the EPO function

Keep pins 1 and 2 closed for UPS normal operation. To activate EPO feature, remove the wire between pin 1 and 2.

Closed for UPS normal
operation.

Step 6: Turning on the UPS

Press the ON/Mute button on the front panel for two seconds to power on the UPS.

Note: The battery charges fully during the first five hours of normal operation. Do not expect full battery run capability during

this initial charge period.

2-4. ForzaTracker monitoring software

ForzaTracker is a new generation of UPS monitoring software, which provides user-friendly interface to monitor and control
your UPS system. This unique software provides safe auto-shutdown for multi-computer systems during power failures. With
this software, users can monitor and control any UPS on the same LAN no matter how far they might be from the UPS.

Installation procedure for Windows users:

1. Use the supplied CD or go to the website: http://www.forzaups.com.

2. After clicking the software icon, choose the required operation system.

3. Follow the on-screen instructions to install the software.

4. When you finished downloading all required files, enter the serial No (installation password): 5242-87f6-64re-di8d-986u
to install the software (include the hyphens).

5. In order to access as Administrator, input the password: 111296.

6. When your computer restarts, the management software will appear as a light blue round icon located in the system
tray, near the clock.

For Mac users, please refer to the ForzaTracker QIG inside the Mac folder.

3. Advanced operation

3-1. Description of buttons and functions

Button Function

Turn on the UPS: Press and hold the ON/Mute button for at least 2 seconds
to turn on the UPS.
Mute the alarm: When the UPS is on battery mode, press and hold this
button for at least 5 seconds to disable or enable the alarm system.

ON/Mute Button

This command would not apply when warnings or errors occur.
Up key: Press this button to display previous selection in the UPS
configuration menu.
Switch to UPS self-test mode: Press and hold ON/Mute button for 5 seconds
to perform the self-test in AC mode, ECO mode, or converter mode.

OFF/Enter Button

Select Button

ON/Mute +

Select Button

Turn off the UPS: Press and hold this button for at least 2 seconds to turn
off the UPS in battery mode. The UPS will remain in standby mode under
normal power conditions or transfer to Bypass mode provided it has been
enabled previously by pressing this button.
Confirm selection key: Press this button to confirm the selection in the
UPS configuration menu.

Switch LCD message: Press this button to change the LCD message for
input voltage, input frequency, battery voltage, output voltage and output
frequency. The default display will be restored when pausing for 10 seconds.
Setting mode: Press and hold this button for 5 seconds to enter the UPS
configuration menu while UPS is in standby or bypass mode.
Down key: Press this button to display the next selection in the UPS
configuration menu.

Switch to bypass mode: When the utility power is normal, press ON/Mute
and Select buttons simultaneously for 5 seconds to transfer the UPS to
bypass mode. This action will be ineffective if the input voltage is not within
an acceptable range.

3-2. LCD panel

Display

Function

Backup time information

Indicates the remaining backup time in pie chart.

Indicates the remaining backup time in numbers.
H: hour, M: minute, S: second

Fault information

Indicates that the warning and fault occurs

Warning and fault code indicators. The meaning of the codes is listed
in the section below.

Mute operation

Indicates that the UPS alarm is disabled.

Output & battery voltage information

Output voltage, frequency or battery voltage.
VAC: output voltage VDC: battery voltage Hz: frequency

Load information

Load level indicator at 0-25%, 26-50%, 51-75%, and 76-100%
of its capacity

Overload indicator

Indicates the load or the UPS output is short circuited.

Programmable outlet information

Indicates that programmable management outlets are working

Mode operation information

Indicates the UPS is connected to the mains

Indicates the battery is working

Indicates the bypass circuit is working

Indicates the ECO mode is enabled

Indicates the Inverter circuit is working

Indicates the output receptacle is working

Battery information

Battery level indicator at 0-25%, 26-50%, 51-75%, and 76-100%
of its capacity

Input & Battery voltage information

Battery fault indicator

Low battery level and low voltage indicator

Input voltage or frequency or battery voltage indicator.
VAC: Input voltage, VDC: battery voltage, Hz: input frequency

3-3. Audible alarm

Battery mode

Low battery

Overload

Fault

Bypass mode

3-4. Abbreviations on the LCD display

Abbreviation Display content Meaning

ENA

DIS

ESC

HLS

LLS

BAT

CF

EP

TP

CH

Beeps once every 4 seconds

Beeps once every second

Beeps twice every second

Beeps continuously

Beeps every 10 seconds

Enable

Disable

Escape

High line transfer

Low line transfer

Battery

Converter

EPO

Temperature

Charger

3-5. UPS parameter settings

Parameter 1

Parameter 2 Parameter 3

Three parameters need to be configured
in order to set up the UPS. Refer to
following diagram.

Parameter 1: it is used for the different
configuration options. There are 10
programs to set up. Refer to the table
below.

Parameter 2 and parameter 3: they
represent the setting options or values of
each program.

01: Output voltage settings

Interface Setting

Parameter 3: Output voltage

For 200/208/220/230/240 VAC, you may choose any of the
following output voltages in parameter 3:

200: The output voltage is 200VAC
208: The output voltage is 208VAC
220: The output voltage is 220VAC
230: The output voltage is 230VAC
240: The output voltage is 240VAC

For 100/110/150/120/127 VAC, you may choose any of the
following output voltages :

100: The output voltage is 100VAC
110: The output voltage is 110VAC
115: The output voltage is 115VAC
120: The output voltage is 120VAC
127: The output voltage is 127VAC

02: Frequency Converter enable/disable

Interface Setting

03: Output frequency settings

Interface Setting

04: ECO enable/disable

Interface Setting

Parameter 2 & 3: Activates or cancels the converter mode
CF ENA: Enable converter mode
CF DIS: Disable converter mode

Parameter 2 & 3: Output frequency setting.
Use this menu to define the initial frequency on battery mode:

BAT 50: The output frequency is set to 50Hz
BAT 60: The output frequency is set to 60Hz

If the converter mode is enabled, the following options
will be available:

CF 50: The output frequency is set to 50Hz
CF 60: The output frequency is set to 60Hz

Parameter 3: Activates or cancels the ECO mode:
ENA: ECO mode enabled
DIS: ECO mode disabled

05: ECO voltage range settings

Interface Setting

Parameter 2 & 3: Press the UP or Down key to choose the

acceptable high and low voltage values for the ECO mode.
HLS: High line transfer in ECO mode as set in parameter 2.
For 200/208/220/230/240 VAC, the setting in parameter
3 ranges between +7V and +24V of the nominal voltage.
For 100/110/115/120/127 VAC, the setting in parameter 3
ranges between+3V and +12V of the nominal voltage.
LLS: Low line transfer in ECO mode as set in parameter 2.
For 200/208/220/230/240 VAC, the setting in parameter
3 ranges between-7V and -24V of the nominal voltage.
For 100/110/115/120/127 VAC, the setting in parameter
3 ranges from -3V to -12V of the nominal voltage.

06: Bypass enable/disable when UPS is off

Interface Setting

Parameter 3: Use it to activate or cancel the Bypass mode.
ENA: Bypass enabled
DIS: Bypass disabled

07: Bypass voltage range setting

Interface Setting

Parameter 2 & 3: Press the UP or Down key to choose the

acceptable high and low voltage values for Bypass operation
HLS: High voltage adjustment in bypass mode
For 200/208/220/230/240 VAC:
230-264: High voltage setting from 230VAC to 264VAC
as set in parameter 3.
For 100/110/115/120/127 VAC:
120-132: High voltage setting from 120VAC to 132VAC
as set in parameter 3.
LLS: Low voltage adjustment in bypass mode
For 200/208/220/230/240 VAC:
170-220: Low voltage setting from 170VAC to 220VAC
as set in parameter 3.
For 100/110/115/120/127 VAC:
85-115: Low voltage setting from 85VAC to 115VAC
as set in parameter 3

08: Enable/Disable programmable outlets

Interface Setting

Parameter 3: Activates or cancels the programmable

outlet feature.

ENA: Programmable outlets enabled
DIS: Programmable outlets disabled

09: Backup time setting for programmable outlets

Interface Setting

Parameter 3: Sets the backup time limits for the

programmable outlets.
0-999: Use this setting to define the programmable outlets
backup time in minutes, from 0-999, in order to connect
non-critical devices on battery mode.

10: Backup time setting for outlets

00: Exit setting

Interface Setting

Parameter 3: Sets up backup interval on battery mode

for default outlets.
0-999: Use this setting to define the default outlets backup
interval in minutes, from 0-999, to operate on battery mode.
0: When this parameter is set to “0”, the backup interval will
only last 10 seconds.
999: When this parameter is set to “999”, the backup interval
will be disabled.

3-6. Operation mode description

Operating mode

Online mode

ECO mode

Frequency
Converter mode

Battery mode

Bypass mode

Description LCD display

When the input voltage is within acceptable range, the UPS
will supply pure and stable AC power to connected loads.
The UPS will also charge the battery in online mode.

Energy saving mode:
When the input voltage is within the voltage regulation range,
the UPS will bypass voltage to loads for energy saving.

When input frequency is between 40 Hz and 70 Hz,
the UPS can be set at a constant output frequency,
50 Hz or 60 Hz. The UPS will still charge the battery when
operating in this mode.

When the input voltage exceeds the acceptable range or
during a power failure, the UPS will start supplying power
from the battery while the alarm will beep every 4 seconds.

When input is within acceptable voltage range but the UPS
is overloaded, the UPS will transfer to bypass mode or it can
be manually changed to bypass mode using the front panel
controls. The alarm will sound once every 10 seconds
in this case.

Standby mode

3-7. Fault codes

Bus start failure

Bus over

Bus under

Bus unbalance

Inverter soft start failure

High inverter voltage

The UPS is powered off and there is no power supplied to
the loads, but batteries can still be charged.

Fault event

Fault
code

01

02

03

04

11

12

Low inverter voltage

Inverter output is short circuited

Battery voltage too high

Battery voltage too low

Excessive temperature

Overload

Fault
code

13

14

27

28

41

43

IconFault event

X

X

3-8. Warning indicators

Warning Icon (flashing) Alarm

Low battery

Overload

Battery not connected

Overcharge

Site wiring fault

Beeps once every second

Beeps twice every second

Beeps once every second

Beeps once every second

Beeps once every second

EPO enable Beeps once every second

Over temperature

Charger failure

Out of bypass voltage range

Beeps once every second

Beeps once every second

Beeps once every second

4. Troubleshooting guide

If the UPS system does not operate correctly, use the table below to troubleshoot the problem.

Symptom Possible cause Remedy

Even though the mains supply
is normal, there are no status
indicators or alarms.

The icon and the warning code
become illuminated on the
LCD display, and the alarm starts
beeping once every second.

The and the icons become
illuminated on the LCD display,
and the alarm starts beeping once
every second.

The and icons become
illuminated on the LCD display
and the alarm starts beeping
once every second.

Fault code 27 and the
become illuminated on the LCD
display and alarm starts
beeping continuously.

Fault code 28 and the
icon become illuminated on the
LCD display and the alarm starts
beeping continuously.

The and icons become
illuminated on the LCD display and
the alarm starts beeping twice
every second

The AC input cable is not
properly connected.

The AC input is connected
to the UPS outlet.

EPO function is enabled

Live and neutral
conductors of UPS input
are reversed.

The external or internal
battery connection
is incorrect.

Battery voltage is too high
or the charger is fault

Battery voltage is too low
or the charger fails

UPS is overloaded

UPS is overloaded.
Devices connected to the
UPS are fed directly from
utility power via the Bypass

After repetitive overloads,
the UPS is locked in
Bypass mode. Connected
devices are fed directly
from utility power.

Check to make sure the power cord is
firmly connected to a AC wall socket

Plug the power cord to a wall socket.

Set the circuit in its closed position
to disable the EPO function

Rotate mains power socket by 180°
and then connect to UPS system

Check if all batteries are
properly connected.

Contact your dealer or service center

Please contact the dealer
or service center

Remove excess loads from UPS output

Remove excess loads from the
UPS output

Remove excess loads from the UPS
output first. Shut down the UPS
completely before restarting the unit
once again

Fault code 43 becomes illuminated
along with the icon on the
LCD display, and the alarm starts
beeping continuously

The UPS shuts down
automatically upon
detecting the overload
condition in the output

Remove excess loads from the UPS
output and restart the unit once again

Symptom Possible cause Remedy

Fault code 14 becomes illuminated
along with the icon on the
LCD display, and the alarm starts
beeping continuously.

The UPS shuts down
automatically upon
detecting the overload
condition in the output.

Check the output wiring and
if connected devices are
short-circuited.

A UPS internal fault has
occurred. There are two

Fault code 1, 2, 3, 4, 11, 12, 13
and 41 become illuminated on
the LCD display, and alarm starts
beeping continuously.

possible causes:

1. Power is continued to
be supplied to the load,
but is done directly from
the AC grid via a bypass.

Please contact the dealer or
service center.

2. Power is no longer
supplied to the load.

Charge the batteries for at least

Battery backup time is shorter
than its nominal value.

Batteries are not fully
charged.

Defective batteries.

5 hours and then check their
capacity. If the problem persists,
consult your dealer.

Contact your dealer for
a replacement.

5. Storage and maintenance

The UPS system contains no user-serviceable parts. If the battery service life (3~5 years at 25°C ambient

temperature) has been exceeded, the batteries must be replaced. In this case, please contact your dealer or

service center.

Batteries must not be discarded as regular household waste! As part of the
company’s eco-friendly approach, we encourage you to follow all applicable local
waste regulations to dispose of your used devices and batteries properly.

Storage

Charge the UPS for at least 5 hours before storing the unit. Cover the UPS, and place it upright in a cool, dry location.
During storage, recharge the battery in accordance with the following table:

Storage temperature Recharge frequency Runtime

-25°C - 40°C

40°C - 45°C

Every 3 months

Every 2 months

1-2 hours

1-2 hours

6. Specifications

Model

CAPACITY*

INPUT

160VAC / 140VAC / 120VAC / 110VAC ± 5 % or

Low line transfer

Voltage range

Frequency range
Phase
Power factor

OUTPUT

Output voltage

AC voltage regulation
Frequency range (synchronized range)

Frequency range (batt. mode)

Overload

Current crest ratio 3:1

Harmonic distortion

Transfer time

Low line comeback
High line transfer

High line comeback

200/208/220/230/240VAC or 100/110/115/120/127 VAC

110%-130%: UPS shuts down in 30 seconds in battery mode

≤6 % THD (non-linear load)

AC mode
to batt. mode
Inverter to bypass

80VAC / 70VAC / 60VAC / 50VAC ± 5 %

(based on load percentage

100% - 80 % / 80 % - 70 % / 70 - 60 % / 60 % - 0)

High line transfer voltage - 10V

300 VAC ± 5 % or 150 VAC ± 5 %

290 VAC ± 5 % or 145 VAC ± 5 %

≥ 0.99 @ 220-230 VAC (input voltage)

50 Hz ± 0.25 Hz or 60Hz ± 0.3 Hz

100%~110%: audible warning

or transfers to bypass mode when utility power is normal.

>130%: UPS shuts down immediately in battery mode

or transfer to bypass mode when utility power is normal

≤3 % THD (linear load)

FDC-003K

3000 VA / 2400 W

40Hz ~ 70 Hz

Single phase with ground

± 3% (batt. mode)

47 ~ 53 Hz or 57 ~ 63 Hz

≤ 4 % THD (linear load)

≤ 7 % THD (non-linear load)

Zero

4 ms (typical)

Waveform (batt. mode) Pure sine wave

EFFICIENCY

AC mode
Battery mode

BATTERY

Battery type
Quantity

Recharge time

Charging current

Charging voltage

PHYSICAL

Tower case

ENVIRONMENT

Humidity

Noise level

MANAGEMENT

Smart RS-232 or USB

Optional SNMP

Dimensions (mm)
Net weight (kg)

~ 85%

~ 83%

12 V / 9 Ah

6

4 hours to 90% capacity (typical)

1.0 A (max.)

82.1 VDC ±1%

421 X 190 X 318

28

20-90 % RH @ 0- 40°C (non-condensing)

Less than 45dBA @ 1 meter

Supports Windows® 2000/2003/XP/Vista/2008/7,

Linux, Unix and MAC

Power management from SNMP manager

and web browser

~ 88%

* Derate capacity to 60% of capacity in Frequency converter mode and to 80% when the output voltage

is adjusted to 208VAC.