Warning lights and chimes12
Gauges17
Message center18
Entertainment Systems38
AM/FM stereo with CD38
MyFord Touch™ system50
Auxiliary input jack (Line in)50
USB port52
Satellite radio information54
SYNC威58
Privacy Information60
Pairing your phone for the first time64
Connecting a digital media player to SYNC威90
Climate Controls116
Manual heating and air conditioning116
Rear window defroster121
Lights123
Headlamps123
Turn signal control127
Bulb replacement129
Engine compartment336
Engine oil339
Battery342
Engine coolant344
Fuel information349
Air filter(s)364
Part numbers367
Maintenance product specifications and capacities368
Engine data371
Accessories375
Ford Extended Service Plan377
Scheduled Maintenance381
Normal scheduled maintenance and log386
Index399
All rights reserved. Reproduction by any means, electronic or mechanical
including photocopying, recording or by any information storage and retrieval
system or translation in whole or part is not permitted without written
authorization from Ford Motor Company. Ford may change the contents without
notice and without incurring obligation.
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Introduction
CONGRATULATIONS
Congratulations on acquiring your new Ford. Please take the time to get
well acquainted with your vehicle by reading this handbook. The more
you know and understand about your vehicle, the greater the safety and
pleasure you will derive from driving it.
For more information on Ford Motor Company and its products visit the
following website:
• In the United States: www.ford.com
• In Canada: www.ford.ca
• In Australia: www.ford.com.au
• In Mexico: www.ford.com.mx
Additional owner information is given in separate publications.
This Owner’s Guide describes every option and model variant available
and therefore some of the items covered may not apply to your
particular vehicle. Furthermore, due to printing cycles it may describe
options before they are generally available.
Remember to pass on this Owner’s Guide when reselling the vehicle. It is
an integral part of the vehicle.
WARNING: Fuel pump shut-off: In the event of an accident
this feature will automatically cut off the fuel supply to the
engine. It can also be activated through sudden vibration (e.g. collision
when parking). To restart your vehicle, refer to Fuel pump shut-off in
the Roadside Emergencies chapter.
SAFETY AND ENVIRONMENT PROTECTION
Warning symbols in this guide
How can you reduce the risk of personal injury to yourself or others? In
this guide, answers to such questions are contained in comments
highlighted by the warning triangle symbol. These comments should be
read and observed.
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Warning symbols on your vehicle
When you see this symbol, it is
imperative that you consult the
relevant section of this guide before
touching or attempting adjustment
of any kind.
Protecting the environment
We must all play our part in
protecting the environment. Correct
vehicle usage and the authorized
disposal of waste, cleaning and
lubrication materials are significant
steps towards this aim. Information in this respect is highlighted in this
guide with the tree symbol.
CALIFORNIA Proposition 65 Warning
WARNING: Engine exhaust, some of its constituents, and
certain vehicle components contain or emit chemicals known to
the State of California to cause cancer and birth defects or other
reproductive harm. In addition, certain fluids contained in vehicles and
certain products of component wear contain or emit chemicals known
to the State of California to cause cancer and birth defects or other
reproductive harm.
PERCHLORATE MATERIAL
Certain components of this vehicle such as airbag modules, seat belt
pretensioners, and button cell batteries may contain Perchlorate Material
– Special handling may apply for service or vehicle end of life disposal.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
BREAKING-IN YOUR VEHICLE
Your vehicle does not need an extensive break-in. Try not to drive
continuously at the same speed for the first 1,000 miles (1,600 km) of
new vehicle operation. Vary your speed frequently in order to give the
moving parts a chance to break in.
Do not add friction modifier compounds or special break-in oils since
these additives may prevent piston ring seating. See Engine oil in the
Maintenance and Specifications chapter for more information on oil
usage.
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Introduction
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is covered and what is not covered by
your vehicle’s New Vehicle Limited Warranty, refer to the WarrantyGuide that is provided to you along with your Owner’s Guide.
Special instructions
For your added safety, your vehicle is fitted with sophisticated electronic
controls.
WARNING: Please read the section Airbag Supplemental
Restraint System (SRS) in the Seating and Safety Restraints
chapter. Failure to follow the specific warnings and instructions could
result in personal injury.
WARNING: Front seat mounted rear-facing child or infant seats
should NEVER be placed in front of an active passenger airbag.
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are capable of collecting and
storing diagnostic information about your vehicle. This potentially
includes information about the performance or status of various systems
and modules in the vehicle, such as engine, throttle, steering or brake
systems. In order to properly diagnose and service your vehicle, Ford
Motor Company, Ford of Canada, and service and repair facilities may
access or share among them vehicle diagnostic information received
through a direct connection to your vehicle when diagnosing or servicing
your vehicle. For U.S. only (if equipped), if you choose to use the SYNC威
Vehicle Health Report, you consent that certain diagnostic information
may also be accessed electronically by Ford Motor Company and Ford
authorized service facilities, and that the diagnostic information may be
used for any purpose. See your SYNC威 supplement for more information.
Event Data Recording
This vehicle is equipped with an event data recorder (EDR). The
main purpose of an EDR is to record, in certain crash or near
crash-like situations, such as an airbag deployment or hitting a
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road obstacle; this data will assist in understanding how a
vehicle’s systems performed. The EDR is designed to record data
related to vehicle dynamics and safety systems for a short period
of time, typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
• How various systems in your vehicle were operating;
• Whether or not the driver and passenger seatbelts were
buckled/fastened;
• How far (if at all) the driver was depressing the accelerator
and/or the brake pedal; and
• How fast the vehicle was travelling; and
• Where the driver was positioning the steering wheel.
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Note: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under
normal driving conditions and no personal data or information
(e.g., name, gender, age, and crash location) is recorded (see
limitations regarding 911 Assist and Traffic, directions and
Information privacy below). However, parties, such as law
enforcement, could combine the EDR data with the type of
personally identifying data routinely acquired during a crash
investigation.
To read data recorded by an EDR, special equipment is required,
and access to the vehicle or the EDR is needed. In addition to the
vehicle manufacturer, other parties, such as law enforcement,
that have such special equipment, can read the information if
they have access to the vehicle or the EDR. Ford Motor Company
and Ford of Canada do not access event data recorder
information without obtaining consent, unless pursuant to court
order or where required by law enforcement, other government
authorities or other third parties acting with lawful authority.
Other parties may seek to access the information independently
of Ford Motor Company and Ford of Canada.
Note: Including to the extent that any law pertaining to Event
Data Recorders applies to SYNC威 or its features, please note the
following: Once 911 Assist (if equipped) is enabled (set ON), 911
Assist may, through any paired and connected cell phone, disclose
to emergency services that the vehicle has been in a crash
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involving the deployment of an airbag or, in certain vehicles, the
activation of the fuel pump shut-off. Certain versions or updates
to 911 Assist may also be capable of being used to electronically
or verbally provide to 911 operators the vehicle location (such as
latitude and longitude), and/or other details about the vehicle or
crash or personal information about the occupants to assist 911
operators to provide the most appropriate emergency services. If
you do not want to disclose this information, do not activate the
911 Assist feature. See your SYNC威 supplement for more
information.
Additionally, when you connect to Traffic, Directions and
Information (if equipped, U.S. only) the service uses GPS
technology and advanced vehicle sensors to collect the vehicle’s
current location, travel direction, and speed (“vehicle travel
information”) only to help provide you with the directions, traffic
reports, or business searches your request. If you do not want
Ford or its vendors to receive this information, do not activate
the service. Ford Motor Company and the vendors it uses to
provide you with this information do not store your vehicle travel
information. For more information, see Traffic, Directions and
Information, Terms and Conditions. See your SYNC威 supplement
for more information.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others’ safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Mobile Communication Equipment includes, but is not limited to, cellular
phones, pagers, portable email devices, text messaging devices and
portable two-way radios.
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that you
use extreme caution when using any device or feature that may take
your focus off the road. Your primary responsibility is the safe
operation of your vehicle.
We recommend against the use of any handheld device while driving
and that you comply with all applicable laws.
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EXPORT UNIQUE (NON–UNITED STATES/CANADA) VEHICLE
SPECIFIC INFORMATION
For your particular global region, your vehicle may be equipped with
features and options that are different from the features and options that
are described in this Owner’s Guide. A market unique supplement may
be supplied that complements this book. By referring to the market
unique supplement, if provided, you can properly identify those features,
recommendations and specifications that are unique to your vehicle. This
Owner’s Guide is written primarily for the U.S. and Canadian Markets.
Features or equipment listed as standard may be different on units built
for Export. Refer to this Owner’s Guide for all other required
information and warnings.
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These are some of the symbols you may see on your vehicle.
Vehicle Symbol Glossary
Safety Alert
Fasten Safety BeltAirbag - Front
Airbag - Side
Child Seat Tether
Anchor
Anti-Lock Brake SystemParking Brake System
Brake Fluid Non-Petroleum Based
Stability Control SystemSpeed Control
Master Lighting SwitchHazard Warning Flasher
Fog Lamps-FrontFuse Compartment
See Owner’s Guide
Child Seat Lower
Anchor
Brake System
Parking Aid System
Fuel Pump ResetWindshield Wash/Wipe
Windshield
Defrost/Demist
10
Rear Window
Defrost/Demist
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Vehicle Symbol Glossary
Introduction
Power Windows
Front/Rear
Child Safety Door
Lock/Unlock
Power Window Lockout
Interior Luggage
Compartment Release
Panic AlarmEngine Oil
Engine Coolant
Engine Coolant
Temperature
Do Not Open When HotBattery
Avoid Smoking, Flames,
or Sparks
Battery Acid
Explosive GasFan Warning
Power Steering Fluid
Maintain Correct Fluid
Level
Service Engine SoonEngine Air Filter
MAX
MIN
Passenger Compartment
Air Filter
Check Fuel Cap
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Jack
Low Tire Pressure
Warning
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Instrument Cluster
WARNING LIGHTS AND CHIMES
Instrument cluster with standard measure shown; metric similar
70
80
90
60
12 0
80
14 0
10 0
10 0
16 0
11
0
18 0
12 0
200
13 0
220
14 0
0
240
15 0
50
40
60
30
40
20
20
10
0
Warning lights and gauges can alert you to a vehicle condition that may
become serious enough to cause expensive repairs. A warning light may
illuminate when a problem exists with one of your vehicle’s functions.
Many lights will illuminate when you start your vehicle to make sure they
work. If any light remains on after starting the vehicle, refer to the
respective system warning light for additional information.
Note: Some warning indicators are reconfigurable telltales (RTT). These
indicators display in the message center and function the same as a
warning light but do not display on startup.
Warning and status messages will also display in the message center and
may be accompanied by various warning lights. See System warningand status messages later in this chapter for more information.
Service engine soon: The service
engine soon indicator light
illuminates when the ignition is first
turned to the on position to check
the bulb and to indicate whether the vehicle is ready for
Inspection/Maintenance (I/M) testing. Normally, the “service engine soon”
light will stay on until the engine is cranked, then turn itself off if no
malfunctions are present. However, if after 15 seconds the “service
engine soon” light blinks eight times, it means that the vehicle is not
ready for I/M testing. See the Readiness for Inspection/Maintenance(I/M) testing in the Maintenance and Specifications chapter.
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Instrument Cluster
Solid illumination after the engine is started indicates the on-board
diagnostics system (OBD-II) has detected a malfunction. Refer to
On-board diagnostics (OBD-II) in the Maintenance and Specifications
chapter. If the light is blinking, engine misfire is occurring which could
damage your catalytic converter. Drive in a moderate fashion (avoid
heavy acceleration and deceleration) and have your vehicle serviced
immediately by your authorized dealer.
WARNING: Under engine misfire conditions, excessive exhaust
temperatures could damage the catalytic converter, the fuel
system, interior floor coverings or other vehicle components, possibly
causing a fire.
Brake system warning light
(standard and metric shown): To
confirm the brake system warning
light is functional, it will
momentarily illuminate when the
ignition is turned to the on position
when the engine is not running, or
in a position between on and start,
or by applying the parking brake when the ignition is turned to the on
position.
If the brake system warning light does not illuminate at this time, seek
service immediately from your authorized dealer. Illumination after
releasing the parking brake indicates low brake fluid level and the brake
system should be inspected immediately by your authorized dealer.
WARNING: Driving a vehicle with the brake system warning
light on is dangerous. A significant decrease in braking
performance may occur. It will take you longer to stop the vehicle.
Have the vehicle checked by your authorized dealer. Driving extended
distances with the parking brake engaged can cause brake failure and
the risk of personal injury.
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Instrument Cluster
Anti-lock brake system: If the
ABS light stays illuminated or
continues to flash, a malfunction has
been detected. Contact your
authorized dealer as soon as
possible. Normal braking is still functional unless the brake warning light
also is illuminated.
Airbag readiness: If this light fails
to illuminate when the ignition is
turned on, continues to flash or
remains on, contact your authorized
dealer as soon as possible.
Safety belt: Reminds you to fasten
your safety belt. A Belt-Minder威
chime will also sound to remind you
to fasten your safety belt. Refer to
the Seating and Safety Restraints
chapter to activate/deactivate the Belt-Minder威 chime feature.
Charging system: Illuminates when
the battery is not charging properly.
If it stays on while the engine is
running, there may be a malfunction
with the charging system. Contact your authorized dealer as soon as
possible. This indicates a problem with the electrical system or a related
component.
Engine oil pressure: Illuminates
when the oil pressure falls below the
normal range, refer to Engine oil in
the Maintenance andSpecifications chapter.
AdvanceTrac威: Displays when the
AdvanceTrac威/Traction control is
active. If the light remains on, have
the system serviced immediately,
refer to the Driving chapter for more information.
ABS
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Instrument Cluster
AdvanceTrac威 off light:
Illuminates when
AdvanceTrac威/Traction control has
been disabled by the driver. Refer to
the Driving chapter for more
information.
Low tire pressure warning:
Illuminates when your tire pressure
is low. If the light remains on at
start up or while driving, the tire
pressure should be checked. Refer
to Inflating your tires in the Tires, Wheels and Loading chapter. When
the ignition is first turned to on, the light will illuminate for 3 seconds to
ensure the bulb is working. If the light does not turn on or begins to
flash, contact your authorized dealer as soon as possible. For more
information on this system, refer to Tire pressure monitoring system(TPMS) in the Tires, Wheels and Loading chapter.
Low fuel: Illuminates when the fuel
level in the fuel tank is at or near
empty. Refer to Fuel gauge in this
chapter.
Speed control (if equipped)
(RTT): Illuminates when the speed
control is activated. Turns off when
the speed control system is
deactivated.
Upshift (manual transmission)
(RTT): To maximize fuel economy,
this light illuminates when the
manual transmission should be
shifted to the next highest gear. Refer to the Driving chapter for more
information.
Overdrive cancel and grade
assist (if equipped): Illuminates
when the overdrive function of the
transmission has been turned off
and the grade assist function has
been turned on, refer to the Driving chapter.
OFF
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Instrument Cluster
Information (if equipped): The
message indicator illuminates to
supplement some messages. It will
be red or amber depending on the
severity of the message and will
remain on until the cause of the
message has been rectified.
Turn signal: Illuminates when the
left or right turn signal or the
hazard lights are turned on. If the
indicators stay on or flash faster, check for a burned out bulb.
High beams: Illuminates when the
high beam headlamps are on.
Park lamps: Illuminates when the
park lamps are on.
Fog lamps (if equipped):
Illuminates when the front fog lamps
are turned on.
Key-in-ignition warning chime: Sounds when the key is left in the
ignition in the off or accessory position and the driver’s door is opened.
Headlamps on warning chime: Sounds when the headlamps or parking
lamps are on, the ignition is off (the key is not in the ignition) and the
driver’s door is opened.
Parking brake on chime: Sounds when the parking brake is left on and
the vehicle is driven. If the warning stays on after the park brake is off,
contact your authorized dealer as soon as possible.
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Instrument Cluster
GAUGES
Base cluster shown in standard measure; uplevel cluster and
metric similar.
123
70
80
90
60
12 0
40
30
20
10
50
60
40
20
0
14 0
10 0
10 0
80
0
16 0
18 0
240
15 0
11
12 0
200
220
14 0
0
13 0
5
4
1. Tachometer: Indicates the engine speed in revolutions per minute.
Driving with your tachometer pointer continuously at the top of the scale
may damage the engine.
2. Multifunction display: This is used to configure different vehicle
personalization options and display the status of various vehicle
functions. See Base and Up-level message center in this chapter for
more information.
3. Speedometer: Indicates the current vehicle speed.
4. Engine coolant temperature gauge: Indicates engine coolant
temperature. At normal operating temperature, the needle will be in the
normal range (between H and C). If it enters the red section, the
engine is overheating. Stop the vehicle as soon as safely possible,
switch off the engine and let the engine cool.
5. Fuel gauge: Indicates approximately how much fuel is left in the fuel
tank (when the ignition is in the on position). The fuel gauge may vary
slightly when the vehicle is in motion or on a grade. The fuel icon and
arrow indicates which side of the vehicle the fuel filler door is located.
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Instrument Cluster
Odometer : The odometer is displayed in the cluster and registers the
total accumulated distance the vehicle has traveled.
Trip odometer: Registers the distance of individual journeys.
• Standard instrument cluster: Press the reset stem once to switch
from the odometer to trip odometer . To reset the trip, press and hold
the reset stem.
• Optional instrument cluster: See Base message center or Uplevel
message center in this chapter.
BASE MESSAGE CENTER (IF EQUIPPED)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Your vehicle’s message center is capable of monitoring many vehicle
systems and will alert you to potential vehicle problems and various
conditions with informational messages and/or warnings.
The message center is also used to program/configure the different
features of your vehicle. The message center display is located in the
instrument cluster.
Use the left steering wheel controls
to navigate through the message
center.
Press the up/down arrow buttons to
move up/down through the message
center choices.
Press the left/right arrow buttons to
move left/right through the message
center choices.
Press the OK button to select
highlighted options and confirm
choices/messages.
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Instrument Cluster
Menu
Scroll up/down to highlight one of the options, then press the right arrow
key or OK to enter into that menu option.
Trip 1 and 2
Compass display — displays the vehicle’s heading direction.
Trip odometer — shows the accumulated trip distance. Displayed in
the middle line and is denoted bya1or2next to the highway symbol.
Trip timer — shows the elapsed trip time. This timer will stop when
the vehicle is turned off and will restart when the vehicle is restarted.
ToE (distance to empty) — shows the approximate distance the
vehicle can travel before running out of fuel.
AVG (Average
fuel economy)
— shows the
average
distance
traveled per
unit of fuel
used for a given
trip.
Outside air temperature — displays the outside air temperature only if
it not visible in the current view.
Compass display — displays the vehicle’s heading direction.
Total odometer— displays on the lower line and shows the vehicle’s
total accumulated distance driven.
*Ford EcoMode operation— this system assists the driver in more
efficient driving by monitoring: shifting, driving speeds and anticipation
of start/stop (traffic conditions). Better economy is displayed by more
solid pedals in the flower graphic; the more efficiently you drive, the
more pedals will be earned. Resetting the average fuel economy value
will reset the EcoMode also.
• Anticipation: adjusting your vehicle’s speed and the distance to other
vehicles without the need for heavy braking or acceleration will
improve fuel economy.
Economy Overview— better economy is displayed by
more solid pedals in the flower graphic.
Ford EcoMode
Press OK for
More Info
Ford EcoMode Anticipation –
current score
Ford EcoMode Speed – current
score
Ford EcoMode Shifting (manual
transmission only) – current score
*Ford EcoMode See Manual for
More Tips
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Instrument Cluster
• Speed: higher speeds use more fuel. Reducing your cruising speed on
open roads will improve fuel economy.
• Shifting: early shifting saves fuel and using the proper gear for a given
speed increases fuel economy.
Press and hold OK on the current screen to reset the respective trip,
distance, time and average fuel economy (and EcoMode).
Note: Some items are optional and may not appear.
Information
MyKey driven (distance driven) (if MyKey is programmed)
MyKey information (number of MyKeys and admin keys programmed)
Settings
Driver AssistTraction CtrlOn or Off
Hill startOn or Off
LightingRain LightOn or Off
DimmingAutomatic or Manual
Hdlamp delayManual or xx Seconds
DisplayLanguageChoose your applicable setting
Distance UnitChoose your applicable setting
Temp UnitsChoose your applicable setting
ChimesPark Slot (park aid)
ConvenienceCompassShowOn or Off
Set ZoneZone (1–15)
See the diagram
below to
determine your
magnetic zone.
CalibrateHold OK to
Calibrate
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Instrument Cluster
Determine which magnetic zone you
are in for your geographic location
by referring to the zone map, if
equipped.
4
5
Settings (cont’d)
MyKeyCreateHold OK to Create MyKey
Traction CtrlAlways On or Selectable
Max Speed80 MPH (130 km/h) or Off
Speed Warning45 mph (75 km/h), 55 mph
(90 km/h), 65 mph (105 km/h) or
Off
Volume LimitOn or Off
Clear allHold OK to Clear All MyKeys
System ResetHold OK to Reset System to Factory Default
Note: Some items are optional and may not appear.
123
67 8 9 1011
15
14
13
12
System Check
The number of warnings will be listed first. All active warnings will
display first if applicable. The system check menu may appear different
based upon equipment options and current vehicle status. Use the
up/down arrow buttons to scroll through the list; press the right arrow
button to display specific information on the highlighted warning.
System warnings and status messages
See System warning and status messages later in this chapter for more
information.
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Instrument Cluster
UP-LEVEL MESSAGE CENTER (IF EQUIPPED)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving and that you comply with all applicable
laws.
Your vehicle’s message center is capable of monitoring many vehicle
systems and will alert you to potential vehicle problems and various
conditions with informational messages and/or warnings.
The message center is also used to program/configure the different
features of your vehicle. The message center display is located in the
instrument cluster.
Use the left steering wheel controls
to navigate through the message
center.
Press the up/down arrow buttons to
move up/down through the message
center choices.
Press the left/right arrow buttons to
move left/right through the message
center choices.
Press the OK button to select
highlighted options and confirm
choices/messages.
Main menu
Scroll up/down to highlight one of the options, then press the right arrow
key or OK to enter into that menu option.
Trip 1 and 2
Trip Odometer — shows the accumulated trip distance. Displayed in
the middle line and is denoted bya1or2next to the highway symbol.
Trip Timer — shows the elapsed trip time. This timer will stop when
the vehicle is turned off and will restart when the vehicle is restarted.
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Instrument Cluster
Trip 1 and 2
Distance to Empty — shows the approximate distance the vehicle can
travel before running out of fuel.
Average Fuel —
shows the
average distance
traveled per unit
of fuel used for a
given trip.
Outside air temperature — displays the outside air temperature only if
it not visible in the current view.
Compass display — displays the vehicle’s heading direction.
Total odometer— shows the vehicle’s total accumulated distance
driven.
*Ford EcoMode operation— this system assists the driver in more
efficient driving by monitoring: shifting, driving speeds and anticipation
of start/stop (traffic conditions). Better economy is displayed by more
solid pedals in the flower graphic; the more efficiently you drive, the
more pedals will be earned. Resetting the average fuel economy value
will reset the EcoMode also.
• Anticipation: adjusting your vehicle’s speed and the distance to other
vehicles without the need for heavy braking or acceleration will
improve fuel economy.
• Speed: higher speeds use more fuel. Reducing your cruising speed on
open roads will improve fuel economy.
• Shifting: early shifting saves fuel and using the proper gear for a given
speed increases fuel economy.
Ford EcoMode
(Better
economy is
displayed by
more solid
pedals in the
flower graphic)
Anticipation
Speed
Shifting (manual transmission
only)
OK = MoreAnticipation –
Current Score
Speed – Current
Score
Shifting (manual
transmission
only) – current
score
*Ford EcoMode
See Manual for
More Tips
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Instrument Cluster
Press and hold OK on the current screen to reset the respective trip,
distance, time and average fuel economy (and EcoMode).
Information
MyKey Distance Driven (if MyKey is programmed)
MyKey Information (number of MyKeys and admin keys programmed)
Note: Some items are optional and may not appear.
Settings
Driver AssistTraction CtrlOn or Off
Hill StartOn or Off
Rear Park AidOn or Off
LightingRain LightOn or Off
DimmingAuto or Manual
Hdlamp delayManual or xx Seconds
DisplayNavigation infoAlways off, On guidance or
Always on
LanguageChoose your applicable setting
DistanceChoose your applicable setting
TempChoose your applicable setting
ChimesPark Slot (park aid)
ConvenienceCompass
(non–navigation
systems only)
ShowOn or Off
SetZone (1–15)
See the diagram
below to
determine your
magnetic zone.
CalibrateHold OK to
Calibrate
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Instrument Cluster
Determine which magnetic zone you
are in for your geographic location
by referring to the zone map, if
equipped.
4
5
Settings (cont’d)
MyKeyCreate MyKeyHold OK to Create MyKey
Traction CtrlAlways On or User Selectable
Max Speed80 MPH (130 km/h) or Off
Speed Warning45 mph (75 km/h), 55 mph
(90 km/h), 65 mph (105 km/h) or
Off
Volume LimiterOn or Off
Clear MyKeysHold OK to Clear All MyKeys
System ResetHold OK to Reset System to Factory Default
Note: Some items are optional and may not appear.
System Check
The number of warnings will be listed first. All active warnings will
display first if applicable. The system check menu may appear different
based upon equipment options and current vehicle status. Use the
up/down arrow buttons to scroll through the list; press the right arrow
button to display specific information on the highlighted warning.
System warnings and status messages
See System warning and status messages later in this chapter for more
information.
123
67 8 9 1011
15
14
13
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Instrument Cluster
SYSTEM WARNINGS AND STATUS MESSAGES
System warnings alert you to possible problems or malfunctions in your
vehicle’s operating systems.
Note: Depending on the vehicle options equipped with your vehicle, not
all of the messages will display or be available.
In the event of a multiple warning situation, the message center will cycle
the display to show all warnings by displaying each one for a few seconds.
The message center will display the last selected feature if there are no
more warning messages.
Types of messages and warnings:
• Some messages will appear briefly to inform you of something you
may need to take action on or be informed of.
• Some messages will appear once and then again when the vehicle is
restarted.
• Some messages will reappear after clearing or being reset if a problem
or condition is still present and needs your attention.
• Some messages can be acknowledged and reset by pressing OK. This
allows you to use the full message center functionality by clearing the
message.
: (if equipped) will appear by itself or with certain warnings to alert
you.
Airbag MessageAction / Description
AIRBAG MALFUNCTION
SERVICE NOW
Alarm MessageAction / Description
ALARM TRIGGERED
CHECK VEHICLE
ALARM MALFUNCTION
SERVICE REQ’D
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Amber
Amber
—
Displays when the system
requires service due to a
malfunction. Contact your
authorized dealer.
Displays when the alarm has
been triggered due to
unauthorized entry.
Displays when the system
requires service due to a
malfunction. Contact your
authorized dealer.
Page 27
Instrument Cluster
Battery and Charging System
Message
ELEC SYSTEM
OVERVOLTAGE STOP
SAFELY
BATTERY LOW
Child Power Lock MessageAction / Description
CHILD LOCK
MALFUNCTION SERVICE
REQUIRED
Doors MessageAction / Description
X DOOR OPEN
LUGGAGE COMPARTMENT
LID OPEN
Red
Amber
Amber
Red
—Displays when the door(s)
Red
—Displays when the luggage
Action / Description
Stop your vehicle as soon as it
issafetodosoandswitchoff
the ignition. Contact your
authorized dealer.
Displays to warn of a low
battery condition. Turn off all
unneeded electrical
accessories. Contact your
authorized dealer.
Displays when the system has
detected a condition that
requires service. Contact your
authorized dealer.
Displays when the door(s)
listed is not completely closed
and the vehicle is moving.
listed is not completely
closed.
Displays when the luggage
compartment is not
completely closed and the
vehicle is moving.
compartment is not
completely closed.
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Instrument Cluster
Doors MessageAction / Description
HOOD OPEN
Red
Hill Start Assist MessageAction / Description
HILL START ASSIST
ACTIVE
HILL START ASSIST NOT
AVAILABLE
HILL START ASSIST OFF
Keyless Vehicle MessageAction / Description
STEERING LOCK
ENGAGED. TURN
STEERING WHEEL
STEERING
MALFUNCTION SERVICE
NOW
STEERING
MALFUNCTION STOP
SAFELY
FORD KEYFREE KEY
INSIDE VEHICLE
Amber
Amber
Red
Amber
Displays when the hood is not
completely closed and the
vehicle is moving.
—Displays when the hood is not
completely closed.
Displays when hill start assist
—
is active.
Displays when hill start assist
is not available. Contact your
authorized dealer.
Displays when hill start assist
—
has been switched off.
Displays when you need to
turn the steering wheel in
—
order to disengage the
steering lock.
Contact your authorized
dealer.
Stop the vehicle in a safe
place. Contact your authorized
dealer.
Displays to remind you that
the key is in the trunk. Refer
to Push button start system
in the Driving chapter for
more information.
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Instrument Cluster
Keyless Vehicle MessageAction / Description
FORD KEYFREE NO KEY
DETECTED
FORD KEYFREE SWITCH
IGNITION OFF PRESS
POWER
FORD KEYFREE KEY NOT
INSIDE CAR
FORD KEYFREE PRESS
BRAKE TO START
KEY BATTERY LOW
REPLACE SOON
FORD KEYFREE PLACE
KEY IN KEY HOLDER
Red
Red
Displayed if the key is not
detected by the system. Refer
—
to Push button start system
in the Driving chapter for
more information.
Refer to Push button startsystem in the Driving
chapter for more information.
Refer to Push button startsystem in the Driving
chapter for more information.
Displays as a reminder to
apply the brake pedal when
starting the vehicle. Refer to
—
Push button start system in
the Driving chapter for more
information.
Displays when the key battery
is low. Change the battery as
—
soon as possible. Refer to he
Locks and Security chapter
for more information.
Displays when the key needs
to be inserted into the backup
—
slot. Refer to Push buttonstart system in the Driving
chapter for more information.
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Instrument Cluster
Lighting MessageAction / Description
BRAKE LAMP BULB
FAULT
DIPPED BEAM BULB
FAULT
HEADLMAP
MALFUNCTION SERVICE
REQUIRED
Maintenance MessageAction / Description
ENGINE OIL CHANGE
DUE
ENGINE MALFUNCTION
SERVICE NOW
BRAKE FLUID LEVEL LOW
SERVICE NOW
Amber
Amber
Red
Displays when the brake lamp
—
bulb has burned out. Contact
your authorized dealer.
Displays when the low beam
headlamp bulb has burned
—
out. Contact your authorized
dealer.
Displays when an electrical
system problem occurs with
the headlamp system. Contact
your authorized dealer.
Displays when the engine oil
life is depleted and requires a
change. See Engine oil in the
—
Maintenance and
specifications chapter for
more information.
Engine service is required.
Contact your authorized
dealer.
Indicates the brake fluid level
is low and the brake system
should be inspected
immediately. Refer to Brake
fluid in the Maintenance
and Specifications chapter.
Contact your authorized
dealer.
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Instrument Cluster
Maintenance MessageAction / Description
WASHER FLUID LEVEL
LOW
BRAKE SYSTEM
MALFUNCTION STOP
SAFELY
HIGH ENGINE
TEMPERATURE STOP
SAFELY
MyKey威 MessageAction / Description
MYKEY ACTIVE DRIVE
SAFELY
MYKEY NOT CREATED
MYKEY SPEED LIMITED
TO XX
Red
Red
Displays when the washer
fluid is low and needs to be
refilled. Refer to Windshield
—
washer fluid in the
Maintenance and
Specifications chapter.
Displays when the brake
system needs servicing. Stop
the vehicle in a safe place.
Contact your authorized
dealer.
Displays when the engine
temperature is too high. Stop
the vehicle in a safe place and
allow to engine to cool. If the
problem persists, contact your
authorized dealer.
Displays when MyKey威 is
—
active.
Displays during key
—
programming when MyKey威
cannot be programmed.
Displays when starting the
vehicle and MyKey威 is in use
and the MyKey speed limit is
—
on. Refer to MyKey威 in theLocks and Security chapter
for more information.
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Instrument Cluster
MyKey威 MessageAction / Description
MYKEY VEHICLE NEAR
TOP SPEED
MYKEY BUCKLE UP TO
UNMUTE AUDIO
MYKEY PARK AID
CANNOT BE
DEACTIVATED
KEY IS ALREADY A
MYKEY
MYKEY PLACE KEY IN
KEY HOLDER
MYKEY ESC CANNOT BE
DEACTIVATED
Amber
—
—
—
—
—
Displays when a MyKey威 is in
use and the MyKey speed
limit is on and the vehicle
speed is approaching 80 mph
(130 km/h). Refer to MyKey威
in the Locks and Security
chapter for more information.
Displays when a MyKey威 is in
use and Belt-Minder威 is
activated. Refer to MyKey威 in
the Locks and Security
chapter for more information.
Displays when a MyKey威 is in
use and park aid is activated.
Refer to MyKey威 in the Locksand Security chapter for
more information.
Displays when trying to create
a MyKey威 with a key already
designated as a MyKey威.
Refer to MyKey威 in the Locksand Security chapter for
more information.
Displays when programming a
MyKey威. Refer to MyKey威 in
the Locks and Security
chapter for more information.
Displays when a MyKey威 is
active and trying to disable
ESC. Refer to MyKey威 in theLocks and Security chapter
for more information.
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Instrument Cluster
Park Aid MessageAction / Description
PARKING AID
MALFUNCTION SERVICE
REQUIRED
Park Brake MessageAction / Description
PARK BRAKE APPLIED
Power Steering MessageAction / Description
STEERING LOSS STOP
SAFELY
STEERING ASSIST FAULT
SERVICE REQUIRED
STEERING FAULT
SERVICE NOW
Amber
Red
Red
Amber
Amber
Displays when the system has
detected a condition that
requires service. Contact your
authorized dealer.
Displays when the parking
brake is set, the engine is
running and the vehicle is
driven more than 3 mph
(5 km/h). If the warning stays
on after the parking brake is
released.
The power steering system is
not working. Stop the vehicle
in a safe place. Contact your
authorized dealer.
The power steering system
required service. Stop the
vehicle in a safe place.
Contact your authorized
dealer.
The power steering system
has detected a condition
within the power steering
system or passive
entry/passive start system that
requires service. Contact your
authorized dealer.
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Instrument Cluster
Transmission MessageAction / Description
TRANSMISSION TOO HOT
PRESS BRAKE
Amber
RedDisplays when the
TRANSMISSION
OVERHEATING STOP
SAFELY
Red
TRANSMISSION NOT IN
PARK SELECT P
Displays when the
transmission is overheating.
Stop the vehicle in a safe spot
and allow the transmission to
cool and the message
disappears before proceeding.
If the condition persists,
contact your authorized dealer
for service.
transmission is overheating.
Stop the vehicle in a safe spot
and allow the transmission to
cool and the message
disappears before proceeding.
If the condition persists,
contact your authorized dealer
for service. If the vehicle is
driven with this message
active you may experience
vehicle shudder as a further
overheat warning.
Displays when the
transmission is overheating.
Stop the vehicle in a safe spot
and allow the transmission to
cool before proceeding. If the
condition persists, contact
your authorized dealer for
service.
Displays as a reminder to shift
—
into park.
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Instrument Cluster
Transmission MessageAction / Description
TRANSMISSION
MALFUNCTION SERVICE
NOW
USE BRAKE STOP SAFELY
TRANSMISSION HOT
STOP OR SPEED UP
TRANSMISSION HOT
WAIT X MINUTE
TRANSMISSION HOT
WAIT...
Red
Red
Displays when the
transmission requires service
due to a malfunction. Contact
your authorized dealer.
Displays when the vehicle
needs to be brought to a safe
stop to allow the transmission
to cool.
Displays when the
transmission is overheating
when idling with the brake
applied for long periods such
as in heavy stop-and-go
—
traffic. Stop the vehicle in a
safe spot and allow the
transmission to cool before
proceeding or drive an
alternate route that allows less
idling/slower speeds.
Displays when the
transmission is overheating.
Stop the vehicle in a safe spot
—
and allow the transmission to
cool for the displayed time
before proceeding.
Displays when the
transmission is overheating.
—
Stop the vehicle in a safe spot
and allow the transmission to
cool before proceeding.
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Instrument Cluster
Transmission MessageAction / Description
TRANSMISSION READY
TRANSMISSION LIMITED
FUNCTION
TRANSMISSION
WARMING UP PLEASE
WAIT
PRESS BRAKE PEDAL
TO START PRESS BRAKE
Amber
Displays after an transmission
overheating event and the
—
transmission has cooled
enough to allow proper
transmission function.
Displays when certain
transmission features are
disabled.
Displays when the
transmission needs a warming
—
period before it will operate
properly.
Displays to request the
—
operator to apply the brake as
needed by the transmission.
Displays when starting the
—
vehicle as a reminder to apply
the brake.
Tire pressure Monitoring
System (TPMS) Message
LOW TIRE PRESSURE
TIRE PRESSURE
MONITOR FAULT
36
Amber
Amber
Action / Description
Displays when one or more
tires on your vehicle have low
tire pressure. Refer to
Inflating Your Tires in the
Tires, Wheels and Loading
chapter.
Displays when the tire
pressure monitoring system is
malfunctioning. If the warning
stays on or continues to come
on, contact your authorized
dealer.
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Instrument Cluster
Tire pressure Monitoring
System (TPMS) Message
TIRE PRESSURE SENSOR
FAULT
Traction Control /
AdvanceTrac威 Message
TRACTION CONTROL OFF
Amber
—
Action / Description
Displays when a tire pressure
sensor is malfunctioning, or
your spare tire is in use. For
more information on how the
system operates under these
conditions, refer to
Understanding Your Tire
Pressure Monitoring System
(TPMS) in the Tires, Wheels
and Loading chapter. If the
warning stays on or continues
to come on, contact your
authorized dealer.
Action / Description
Displays when the traction
control system has been
switched off.
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Entertainment Systems
AUDIO SYSTEMS
AM/FM single CD/MP3 system (if equipped)
1112
10
9
3
8
4
7
56
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
One hour mode: Press the ON/OFF control to operate the system with
the ignition turned off; the system will automatically turn off after one
hour.
Setting the clock: Press the H or M buttons on the outside of the
multifunction to access the clock settings. Once you are in the clock
setting, press the H or M button repeatedly until the desired number
appears. Press OK to confirm and close.
1. OK: Press the arrow buttons to scroll through various menu selections
and press OK to select or un-select your choice.
2. Clock: Press to set the clock. Press
minutes. Press/to increase/decrease the time.
3. INFO: Press to access any available radio or CD information.
38
/to select the hour or
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Entertainment Systems
4. Memory presets:: To save a station, tune to the desired station.
Press and hold a preset button until sound returns.
5. On/Off/Volume: Press to turn the system on or off. Turn to adjust the
volume.
6. Reverse/Fast forward: Press to access the previous/next track. Press
and hold to quickly reverse or advance within a track.
7. MENU: Press to access the following features:
Note: To scroll through the following menus and make adjustments,
press
or
to close the menu screen.
• Radio Mode: Scroll to select Radio mode and then move right to
enter the menu. Scroll to select from:
• Manual Tune: Press OK to select and press
• Scan: Press OK to activate scan mode for a brief sampling of
• Autostore: Press OK to activate the autostore feature. This allows
• PTY category: Press OK to activate and have the system search
• CD (if equipped): Scroll to select CD options and then move right to
enter the menu. Scroll to select from the following. Note: CD must be
the selected audio source for this option to appear in the menu.
• Normal mode: Scroll to select Normal Mode and press OK. This
• Repeat: Press OK to Repeat the current song. For MP3 discs, you
• Shuffle: Press OK to shuffle songs. For MP3 discs, you can select
• Scan: Press OK to activate scan mode for a brief sampling of
/or/. Pressto return to the previous screen
to advance to the next screen. At any time, you can press MENU
/to tune
manually.
stations.
you to store the six strongest local stations available from the AM
and FM frequency bands. When the search is complete, the sound
will return and the six strongest stations will be stored in the
memory presets (and overwrite any stations previously stored in
the FM2 band.) You can also manually store stations in the FM2
band. When the FM2 band is active, simply tune to the desired
station and press and hold a memory preset. The new station will
be saved and will override the previously saved station.
for radio stations playing certain categories of music such as Rock
or Pop.
mode will cancel repeat, shuffle or scan.
can select from Repeat Title or Repeat Folder.
from Shuffle Folder or Shuffle CD.
songs. For MP3 discs, you can select from Scan Folder or Scan CD.
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Entertainment Systems
• Audio Menu: Scroll to select Audio and then move right to enter the
menu. Scroll to select from:
• SCV level (if equipped): Scroll to select Speed compensated
volume and move right to enter the menu. This feature
automatically adjusts the volume to compensate for speed and
wind noise. You can set the system between off and +7.
• Sound: Scroll to select Sound and press OK to enter the menu.
Scroll to select from Treble, Bass, Middle, Fade and Balance
options. When the desired option is chosen, scroll to increase or
decrease the levels.
• Occupancy mode (if equipped): Scroll to select Occupancy
mode and move right or press OK to enter. Then, scroll to select
from All seats or Driver seat. Occupancy mode optimizes sound
quality for the chosen seating position. Press OK to confirm your
selection.
• DSP Equalizer: Scroll to select DSP Equalizer and then move
right or press OK to enter. Then, select from options such as Rock,
Pop, Classic, equalizer off, etc.
• CD compression: Scroll to select CD compression and then move
right or press OK to enter. Scroll to select from on or off settings.
Compression brings soft and loud CD passages together for a more
consistent listening level.
• RBDS: Scroll to select RBDS and to turn on or off. When turned
on, this feature allows you to receive station identification or
program type from RBDS-equipped FM radio stations.
• Clock Settings: Scroll to select Clock Settings then press OK or
more right to enter the menu. Scroll to select from: Set Time, Set
Date and 12/24 hour mode.
• Display Settings: Scroll to select Display Settings and then move
right to enter the menu. Select ’Dimming’ and choose to have the
display in ‘Automatic’ mode or ’daylight’ mode.
8. SOUND: Press to access Treble, Bass, Middle, Fade (if equipped) and
Balance menu options. When the desired option is chosen, press
to increase or decrease the levels. Press OK to set or press MENU to
exit.
9. AUX Press to access LINE IN (auxiliary input jack) mode.
10. RADIO: Press repeatedly to select AM/FM1/FM2 frequency bands.
You can also press RADIO to return to the radio base screen when
browsing.
40
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Entertainment Systems
Stereo icon: If this icon appears in
your display, it means your system
is in stereo mode.
11. CD: Press to enter CD mode.
(Eject): Press to eject a CD.
AM/FM single CD/MP3, satellite radio and SYNC姞 compatible
(if equipped)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
One hour mode: Press the ON/OFF control to operate the system with
the ignition turned off; the system will automatically turn off after one
hour.
1. OK: Press the arrow buttons to scroll through various menu selections
and press OK to select or un-select your choice.
2. INFO: Press to access any available radio or CD information.
3. MENU: Press to access the following features:
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Entertainment Systems
Note: To scroll through the following menus and make adjustments,
press
or
to close the menu screen.
• Radio: Scroll to select Radio mode and then move right to enter the
menu. Scroll to select from:
• Scan: Select to hear a brief sampling of all available radio stations.
• Set Category: Select to choose a specific music category in FM
• RBDS/RDS Text:
• SIRIUS (if equipped): Scroll to select SIRIUS and then move right
to enter the menu. Scroll to select from:
• Scan: Select for a brief sampling of all available channels.
• Show ESN: Select to view your Satellite Radio Electronic Serial
• Channel Guide: Select to view a listing of available satellite radio
• Set Category: Select to scroll through a list of available SIRIUS威
• Alerts: Select this to create an alert for a particular song or artist
42
/or/. Pressto return to the previous screen
to advance to the next screen. At any time, you can press MENU
mode. You can then search for stations only playing this kind of
music.Note: RBDS/RDS text must be turn on before “Set
Category” will appear.
on to view additional broadcast data.Note: This feature defaults to
off, but it must be turned on in order for you to choose and set a
category. When this feature is activated, all of your text will scroll on
one line. To see all of your text, press the Info soft key.
Number (ESN). You will need this number when communicating
with SIRIUS威 to activate, modify or track your satellite radio
account.
channels. Press OK or
scroll through available channels. In this guide, you can choose to
Tune Channel, Skip Channel or Lock Channel by pressing the OK
button when the desired channel is selected. Once a channel has
been skipped or locked, you can only access those channels by
pressing Direct and entering in the channel number. Locking or
unlocking a channel also requires you to enter your PIN.
channel categories (Pop, Rock, News, etc.) Note: If you select a
category, the seek and scan functions will only stop on channels in
that category.
or team. The system will then alert you when it is playing on
another channel. From this screen you can also maintain alerts,
enable/disable and delete alerts from your list. You can save up to
20 alerts. If you attempt to save an alert and your list is full, the
system will prompt you to delete one.
Select to turn Radio Broadcast Digital Signal text
to enter the Channel Guide and then
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Entertainment Systems
• Unlock All Stations: Select this and use your PIN to unlock all
previously locked channels (from the parental lock feature).
• Skip No Stations: Select this feature and use to ‘unskip’ all
channels you previously selected to skip.
• Parental Lock (PIN): Select to create a PIN which will allow you
to lock or unlock certain channels. Note: Your initial PIN is 1234.
• CD: Scroll to select CD options and then move right to enter the
menu. Scroll to select from the following. Note: CD must be the
selected audio source for this option to appear in the menu.
• Scan All: Press to hear a brief selection of all tracks on the
current disc.
• Scan Folder: Available when playing an MP3 disc. Select for a
brief sampling of all the music in the current folder.
• CD compression: Scroll to select CD compression and then press
OK to select or deselect. Compression brings soft and loud CD
passages together for a more consistent listening level.
• Audio Settings: Scroll to select Audio Settings and then move right
or press OK to enter the menu. Scroll to select from:
• Spd. Comp. Vol.: Scroll to select Speed Compensated Volume and
press OK to enter the menu. This feature automatically adjusts the
system’s volume to compensate for speed and wind noise. You can
set the system between off and +7. Press OK to confirm and close.
• Sound: Scroll to select Sound and press OK to enter the menu.
Scroll to select from Treble, Bass, Middle, Fade and Balance
options. When the desired option is chosen, scroll to increase or
decrease the levels.
• Occupancy mode (if equipped): Scroll to select Occupancy
mode and move right or press OK to enter. Then, scroll to select
from Optimize All or Optimize Driver. Occupancy mode optimizes
sound quality for the chosen seating position. Press OK to confirm
your selection.
• Clock Settings: Scroll to select Clock Settings then press OK or
more right to enter the menu. Scroll to select from: Set Time, Set
Date and 12/24 hour mode.
• Display Settings: Scroll to select Display Settings and then move
right to enter the menu. Select to set the Language (English, Spanish
or French) or the Temp. Setting (Fahrenheit or Celsius).
Balance menu options. Use
When the desired option is chosen, press
decrease the levels. Press OK to set or MENU to exit.
/to cycle through the various options.
/to increase or
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5. Memory presets: To save a station, tune to the desired station. Press
and hold a preset button until the information pop-up timer expires and
stored preset # pop-up appears.
6. On/Off/Volume: Press to turn the system on or off. Turn to adjust the
volume.
7. PHONE: Press to access SYNC威 phone features if available. Refer to
the SYNC威 section for more information. If your vehicle is not equipped
with SYNC威. the display will read MUTE and will mute the playing
media.
8. AUX: Press to access LINE IN (auxiliary input jack) mode or SYNC威
media mode (if equipped).
9. SIRIUS Press repeatedly to access SAT1, SAT2 and SAT3 satellite
radio modes (if equipped). You may also be able to select on-screen
options (via the soft keys) of Replay, Direct and Info.
10. RADIO: Press repeatedly to select AM1/AM2AST/FM1/FM2AST
frequency bands. Use the soft keys to select from possible on-screen
options of: Mute (mutes your current playing media), AST (Autostore
feature), Manual Tune (select to manually tune up/down the frenquency
band) or Info (provides additional information if available). You can also
press RADIO to return to the radio base screen when browsing.
Autostore feature: The autostore feature allows you to store the 10
strongest local stations available from the AM and FM frequency bands.
To use, press the AST soft key at the bottom of the screen. The display
will read ‘Hold to start autostore’. Continue holding the button until
‘Autostoring’ appears in the display. When the search is complete, the
sound will return and the 10 strongest stations will be stored in the
memory presets (and overwrite any stations previously stored in the AST
band). You can also manually store stations in the AST band. When the
AST band is active, simply tune to the desired station and press and hold
a memory preset. The new station will be saved and will override the
previously saved station.
11. CD: Press to enter CD mode. Use the soft keys to select from
possible on-screen options of play/pause, Rpt (repeat), and Shuff
(shuffle).
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12./(Reverse/Fast forward): Press to access the
previous/next track. Press and hold for a fast reverse or advance through
a track.
13.
14–17. Soft keys: Press to choose
the corresponding selection (if
available) in the display.
(Eject): Press to eject a CD.
XXXXXXXXXXXX
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AM/FM single CD/MP3 SYNC姞 compatible system (if equipped)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
One hour mode: Press the ON/OFF control to operate the system with
the ignition turned off; the system will automatically turn off after one
hour.
1. OK: Press the arrow buttons to scroll through various menu selections
and press OK to select or un-select your choice.
2. Clock: Press to set the clock. Press
minutes. Press
3. INFO: Press to access any available radio or CD information.
4. Sound menu: Press access Treble, Bass, Fade (if equipped) and
Balance menu options. Use
When the desired option is chosen, press
decrease the levels. Press OK to set or MENU to exit.
46
/to increase/decrease the time.
/to cycle through the various options.
/to select the hour or
/to increase or
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5. Memory presets: To save a station, tune to the desired station. Press
and hold a preset button until the information pop-up timer expires and
stored preset # pop-up appears.
6. On/Off/Volume: Press to turn the system on or off. Turn to adjust the
volume.
7. MENU: Press to access the following features:
Note: To scroll through the following menus and make adjustments,
press
orto advance to the next screen. At any time, you can press MENU
to close the menu screen.
• Radio: Scroll to select Radio mode and then move right to enter the
menu. Scroll to select from:
• Scan: Select to hear a brief sampling of all available radio stations.
• Set Category: Select to choose a specific music category in FM
• RBDS/RDS Text: Select to turn Radio Broadcast Digital Signal
• CD: Scroll to select CD options and then move right to enter the
menu. Scroll to select from the following. Note: CD must be the
selected audio source for this option to appear in the menu.
• Scan All: Press to hear a brief selection of all tracks on the
• Scan Folder: Available when playing an MP3 disc. Select for a
• CD compression: Scroll to select CD compression and then press
/or/. Pressto return to the previous screen
mode. You can then search for stations only playing this kind of
music. Note: RBDS/RDS text must be turn on before “Set
Category” will appear.
text on to view additional broadcast data.Note: This feature
defaults to off, but it must be turned on in order for you to choose
and set a category. When this feature is activated, all of your text
will scroll on one line. To see all of your text, press the Info soft
key.
current disc.
brief sampling of all the music in the current folder.
OK to select or deselect. Compression brings soft and loud CD
passages together for a more consistent listening level.
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• Audio Settings: Scroll to select Audio Settings and then move right
or press OK to enter the menu. Scroll to select from:
• Spd. Comp. Vol.: Scroll to select Speed Compensated Volume and
press OK to enter the menu. This feature automatically adjusts the
system’s volume to compensate for speed and wind noise. You can
set the system between off and +7. Press OK to confirm and close.
• Sound: Scroll to select Sound and press OK to enter the menu.
Scroll to select from Treble, Bass, Middle, Fade and Balance
options. When the desired option is chosen, scroll to increase or
decrease the levels.
• Occupancy mode (if equipped): Scroll to select Occupancy
mode and move right or press OK to enter. Then, scroll to select
from Optimize All or Optimize Driver. Occupancy mode optimizes
sound quality for the chosen seating position. Press OK to confirm
your selection.
• Clock Settings: Scroll to select Clock Settings then press OK or
move right to enter the menu. Scroll to select from: Set Time, Set
Date and 12/24 hour mode.
• Display Settings: Scroll to select the Language of the display or the
Temp. Setting.
8. PHONE: Press to access SYNC威 phone features if available. Refer to
the SYNC威 section for more information. If your vehicle is not equipped
with SYNC威. the display will read MUTE and will mute the playing
media.
MUTE: Press to mute the current playing media. Press again to return
to the playing media.
9. AUX: Press to access LINE IN (auxiliary input jack) mode or SYNC威
media mode (if equipped).
10. RADIO: Press repeatedly to select AM1/AM2AST/FM1/FM2AST
frequency bands. Use the soft keys to select from possible on-screen
options of: Mute (mutes your current playing media), AST (Autostore
feature), Manual Tune (select to manually tune up/down the frenquency
band) or Info (provides additional information if available). You can also
press RADIO to return to the radio base screen when browsing.
Autostore feature: The autostore feature allows you to store the 10
strongest local stations available from the AM and FM frequency bands.
To use, press the AST soft key at the bottom of the screen. The display
will read ‘Hold to start autostore’. Continue holding the button until
‘Autostoring’ appears in the display. When the search is complete, the
sound will return and the 10 strongest stations will be stored in the
memory presets (and overwrite any stations previously stored in the AST
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band). You can also manually store stations in the AST band. When the
AST band is active, simply tune to the desired station and press and hold
a memory preset. The new station will be saved and will override the
previously saved station.
11. CD: Press to enter CD mode. Use the soft keys to select from
possible on-screen options of play/pause, Rpt (repeat), and Shuff
(shuffle).
12.
previous/next track. Press and hold for a fast reverse or advance through
a track.
13.
14–17. Soft keys: Press to choose
the corresponding selection (if
available) in the display.
/(Reverse/Fast forward): Press to access the
(Eject): Press to eject a CD.
XXXXXXXXXXXX
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MyFord Touch™ (if equipped)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect the use of electronic devices while driving.
Your vehicle may be equipped with a touchscreen system which utilizes a
four corner strategy and dynamic menu listings to provide quick access
to vehicle features and settings.
For complete information on this system, please refer to your MyFord
Touch™ / MyLincoln Touch™ Supplement.
Auxiliary input jack (Line in, if equipped)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
The auxiliary input jack (AIJ) is located in either your center console or
your glove box, and provides a way to connect your portable music
player to the in-vehicle audio system. This allows the audio from your
portable music player to be played through the vehicle speakers with
high fidelity. To achieve optimal performance, please observe the
following instructions when attaching your portable music device to the
audio system.
Note: If your vehicle is equipped with a touchscreen, refer to your
MyFord Touch™ /MyLincoln Touch™ supplement for information on
the AV inputs.
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Required equipment:
1. Any portable music player designed to be used with headphones
2. An audio extension cable with stereo male 1/8 in. (3.5 mm)
connectors at each end
To play your portable music player using the auxiliary input jack:
1. Begin with the vehicle parked and the radio turned off.
2. Ensure that the battery in your portable music player is new or fully
charged and that the device is turned off.
3. Attach one end of the audio extension cable to the headphone output
of your player and the other end of the audio extension cable to the AIJ
in your vehicle.
4. Turn the radio on, using either a tuned FM station or a CD loaded into
the system. Adjust the volume to a comfortable listening level.
5. Turn the portable music player on and adjust the volume to 1/2 the
volume.
6. Press AUX on the vehicle radio repeatedly until LINE, LINE IN or
SYNC LINE IN appears in the display.
You should hear audio from your portable music player although it may
be low.
7. Adjust the sound on your portable music player until it reaches the
level of the FM station or CD by switching back and forth between the
AUX and FM or CD controls.
WARNING: For safety reasons, do not connect or adjust the
settings on your portable music player while the vehicle is
moving.
WARNING: Store the portable music player in a secure location,
such as the center console or the glove box, when the vehicle is
in motion. Hard objects may become projectiles in a collision or sudden
stop, which may increase the risk of serious injury. The audio
extension cable must be long enough to allow the portable music
player to be safely stored while the vehicle is in motion.
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USB port (if equipped)
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device or feature that may
take their focus off the road. Your primary responsibility is the safe
operation of the vehicle. We recommend against the use of any
handheld device while driving, encourage the use of voice-operated
systems when possible and that you become aware of applicable state
and local laws that may affect use of electronic devices while driving.
Your vehicle may be equipped with a
USB port in the center console. This
feature allows you to plug in media
playing devices, memory sticks, and
also to charge devices if they
support this feature. For further
information on this feature, refer to
the SYNC威 section later in this
chapter.
Note: If your vehicle is equipped with a touchscreen system, refer to
your MyFord Touch™ supplement for information on the USB ports.
Media hub (if equipped)
If your vehicle is equipped with the
MyFord Touch™ touchscreen
system, your media hub is located in
your center console and will contain
the following:
1
32
1. USB ports
2. SD card slot
3. AV inputs
For more information on these components, please refer to the Media
chapter of your MyFord Touch™ supplement.
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GENERAL AUDIO INFORMATION
Radio frequencies:
AM and FM frequencies are established by the Federal Communications
Commission (FCC) and the Canadian Radio and Telecommunications
Commission (CRTC). Those frequencies are:
There are three factors that can affect radio reception:
• Distance/strength: The further you travel from an FM station, the
weaker the signal and the weaker the reception.
• Terrain: Hills, mountains, tall buildings, power lines, electric fences,
traffic lights and thunderstorms can interfere with your reception.
• Station overload: When you pass a broadcast tower, a stronger signal
may overtake a weaker one and play while the weak station frequency
is displayed.
CD/CD player care
Do:
• Handle discs by their edges only.
(Never touch the playing
surface).
• Inspect discs before playing.
• Clean only with an approved CD
cleaner.
• Wipe discs from the center out.
Don’t:
• Expose discs to direct sunlight or heat sources for extended periods
of time.
• Clean using a circular motion.
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CD units are designed to play commercially pressed 4.75 in
(12 cm) audio compact discs only. Due to technical
incompatibility, certain recordable and re-recordable compact
discs may not function correctly when used in Ford CD players.
Do not use any irregular shaped
CDs or discs with a scratch
protection film attached.
CDs with homemade paper
(adhesive) labels should not be
inserted into the CD player as
the label may peel and cause the
CD to become jammed. It is
recommended that homemade
CDs be identified with
permanent felt tip marker rather
than adhesive labels. Ballpoint pens may damage CDs. Please
contact your authorized dealer for further information.
Audio system warranty and service
Refer to the Warranty Guide/Customer Information Guide for audio
system warranty information. If service is necessary, see your dealer or
qualified technician.
Satellite radio information (if equipped)
Satellite radio channels: SIRIUS威 broadcasts a variety of music, news,
sports, weather, traffic and entertainment satellite radio channels. For
more information and a complete list of SIRIUS威 satellite radio channels,
visit www.sirius.com in the United States, www.siriuscanada.ca in
Canada, or call SIRIUS威 at 1–888–539–7474.
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Satellite radio reception factors: To receive the satellite signal, your
vehicle has been equipped with a satellite radio antenna located on the
roof of your vehicle. The vehicle roof provides the best location for an
unobstructed, open view of the sky, a requirement of a satellite radio
system. Like AM/FM, there are several factors that can affect satellite
radio reception performance:
• Antenna obstructions: For optimal reception performance, keep the
antenna clear of snow and ice build-up and keep luggage and other
material as far away from the antenna as possible.
• Terrain: Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and thunderstorms can
interfere with your reception.
• Station overload: When you pass a ground based broadcast repeating
tower, a stronger signal may overtake a weaker one and result in an
audio mute.
Unlike AM/FM audible static, you will hear an audio mute when there is
a satellite radio signal interference. Your radio display may display NO
SIGNAL to indicate the interference.
SIRIUS威 satellite radio service: SIRIUS威 satellite radio is a
subscription based satellite radio service that broadcasts music, sports,
news and entertainment programming. A service fee is required in order
to receive SIRIUS威 service. Vehicles that are equipped with a factory
installed SIRIUS威 satellite radio system include hardware and a limited
subscription term, which begins on the date of sale or lease of the
vehicle.
For information on extended subscription terms, the online media player
and other SIRIUS威 features, please contact SIRIUS威 at 1–888–539–7474.
Note: SIRIUS威 reserves the unrestricted right to change, rearrange, add
or delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
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Satellite radio electronic serial number (ESN): This 12–digit
Satellite Serial Number is needed to activate, modify or track your
satellite radio account. You will need this number when communicating
with SIRIUS威. While in satellite radio mode, you can view this number on
the radio display by pressing MENU > SIRIUS > Show ESN.
Radio DisplayConditionAction Required
ACQUIRINGRadio requires more
than two seconds to
produce audio for the
selected channel.
SAT FAULTInternal module or
system failure
present.
INVALID CHNLChannel no longer
available.
UNSUBSCRIBEDSubscription not
available for this
channel.
NO TEXTArtist information not
available.
No action required.
This message should
disappear shortly.
If this message does
not clear within a short
period of time, or with
an ignition key cycle,
your receiver may have
a fault. See your
authorized dealer for
service.
This previously
available channel is no
longer available. Tune
to another channel. If
the channel was one of
your presets, you may
choose another channel
for that preset button.
Contact SIRIUS威 at
1–888–539–7474 to
subscribe to the
channel or tune to
another channel.
Artist information not
available at this time on
this channel. The
system is working
properly.
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Radio DisplayConditionAction Required
NO TEXTSong title information
not available.
NO TEXTCategory information
not available.
NO SIGNALLoss of signal from
the SIRIUS威 satellite
or SIRIUS威 tower to
the vehicle antenna.
UPDATINGUpdate of channel
programming in
progress.
CALL SIRIUS威
1–888–539–7474
Satellite service has
been deactivated by
SIRIUS威 satellite
radio.
Song title information
not available at this
time on this channel.
The system is working
properly.
Category information
not available at this
time on this channel.
The system is working
properly.
You are in a location
that is blocking the
SIRIUS威 signal (i.e.,
tunnel, under an
overpass, dense foliage,
etc). The system is
working properly. When
you move into an open
area, the signal should
return.
No action required. The
process may take up to
three minutes.
Call SIRIUS威 at
1–888–539–7474 to
re-activate or resolve
subscription issues.
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SYNC姞 (IF EQUIPPED)
Note: The following SYNC威 information is to be used in conjunction with
the vehicle’s compatible audio systems listed on the previous pages. This
section is NOT to be used in conjunction with the touchscreen system
(MyFord Touch™). If you have the MyFord Touch™ system, please refer
to the MyFord Touch™supplement for information.
Ford ingenuity brings you SYNC威 – an in-car connectivity system
designed with convenience in mind.
SYNC literally ‘syncs up’ with your Bluetooth威 enabled cellular phone
and portable media player, creating a comprehensive and easy-to-use
system offering features such as:
• Making and receiving calls on your Bluetooth威 cellular phone
• Accessing and playing music from your portable music player
• 911 Assist™, Vehicle Health Reports, Traffic, Directions &
Information, (if equipped)
• Accessing phonebook contacts and music via voice commands
• Streaming music from your Bluetooth enabled cellular phone
• Text messaging
• Advanced voice recognition fluent in English, French and Spanish
• USB device charging (if your device supports this)
Welcome to technology that is both fun and functional, welcome to SYNC威.
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Added benefits
SYNC威 even has some benefits which extend beyond your car. You can:
• Access on-line support
• Chat with other SYNC威 owners
• Search for and download new applications
• Check frequently asked questions (FAQs)
• Check your phone and other devices’ compatibility
• Register and set up your account to use features such as Vehicle
Health Report and Traffic, Directions and Information.
Visit www.SyncMyRide.com or www.syncmaroute.ca today to access
these added benefits.
Support
In addition to the web site and the material in this publication, you may
also find the following helpful:
The Troubleshooting section later in this chapter contains common
troubleshooting questions and answers on specific issues as well as some
helpful hints .
The SYNC support team is also there if you feel like you need
additional support, or if you just prefer to speak with a live person. Our
team will do their best to help you with any questions you are not able
to answer on your own.
Hours: Monday-Saturday, 8:30 am-8pm EST
• In the United States, call: 1–888–270–1055
• In Canada, call: 1–800–565–3673
Note: Times are subject to change due to holidays.
Driving restrictions
For your safety and in order to prevent any distractions while driving,
certain features are restricted when your vehicle is traveling over 3 mph
(5km/h). These features will be noted as speed dependent when they
are discussed in this supplement.
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Safety information
WARNING: Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
Do not attempt to service or repair SYNC威. See your authorized dealer.
•
• Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
• Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
•
Ensure that you review your device’s user guide before using with SYNC威.
Privacy information
When a cellular phone is connected to SYNC威, SYNC威 creates a profile
within your vehicle that is linked to that cellular phone. This profile is
created in order to offer you more cellular features and to operate more
efficiently. Among other things, this profile may contain data about your
cellular phone book, text messages (read and unread), and call history,
including history of calls when your cell phone was not connected to
SYNC威. In addition, if you connect a media device, SYNC威 creates and
retains an index of media content supported by SYNC威. SYNC威 also
records a short development log of approximately 10 minutes of all
recent SYNC威 activity. The log profile and other SYNC威 data may be
used to improve SYNC威 and help diagnose any problems that may occur.
The cellular profile, media device index, and development log will remain
in the vehicle unless you delete it and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use SYNC威 or the vehicle, we recommend you perform
a Master Reset to erase all information stored in SYNC威.
SYNC威 data cannot be accessed without special equipment and access to
the vehicle’s SYNC威 module. Ford Motor Company and Ford of Canada will
not access SYNC威 data for any purpose other than as described absent
consent, a court order, or where required by law enforcement, other
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government authorities, or other third parties acting with lawful authority.
Other parties may seek to access the information independently of Ford
Motor Company and Ford of Canada. For further privacy information, see
the sections on 911 Assist™ (if equipped), Vehicle Health Report (if
equipped), and Traffic, Directions and Information (if equipped).
Using your voice recognition system
Your SYNC威 system comes equipped with an advanced voice recognition
(VR) system. This system is easy to use and helps you control many
features via voice commands, thereby allowing you to keep your hands
on the wheel and focus on what is in front of you.
Here we’ll cover the basics of how the system works and some global
voice commands. The majority of the voice commands will be covered
later in the supplement with their respective modes (phone, media, etc.)
and will also be indicated with the voice icon shown below.
Initiating a voice session
To initiate a voice session with your SYNC system:
1. Pull
2. Wait until you hear a tone prompt and Listening appears in the display.
3. Say any of the following global commands:
.
• “Phone”: Say to make calls.
• “USB”: Say to access the device connected to your USB port.
• “Bluetooth Audio”: Say to stream audio from your phone.
• “Line in” : Say to access the device connected to the auxiliary
input jack.
• “Cancel”: Say to cancel the requested action.
• “SYNC”: Say to return to the main menu.
• “Voice settings”: Say to adjust the level of voice interaction and
feedback.
• “Help”: Say for an audible list of voice commands available in the
current mode.
• “Vehicle Health Report” (if equipped, U.S. only): Say to run a
health report.
• “ Services” (if equipped, U.S. only): Say to access the SYNC
Services portal.
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System interaction and feedback
The system provides feedback through audible tones, prompts, questions
and spoken confirmations depending on the situation and the chosen
level of interaction (voice settings). You can customize your VR system
to provide more or less instruction and feedback.
The default setting is to a higher level of interaction in order to be of
more help when you are first using the system. You can change these
settings at any time.
Standard interaction provides more detailed interaction and
guidance while advanced has less audible interaction and more
tone prompts. The system defaults to the standard setting.
Confirmation prompts are short questions the system asks when
it is not sure of your request or when there are multiple possible
responses to your request. (For example, the system may ask,
“Phone, is that correct?”) If turned off, the system will simply
make a best guess as to what you requested and you may still
occasionally be asked to confirm settings.
The system creates candidate lists when it has the same
confidence level of several options based on your voice command.
When turned on, the system may submit back as many as four
possibilities for clarification.
For example, “Say 1 after the tone to call John Doe at home. Say 2
after the tone to call Johnny Doe on mobile. Say 3 after the tone
to call Jane Doe at home.” Or, “Say 1 after the tone to play John
Doe, Say 2 after the tone to play Johnny Doe.
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Helpful Hints
• Ensure that the interior of the vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the
system from correctly recognizing spoken commands.
• After pulling
and Listening appears in the display before saying a command. Any
command spoken prior to this will not register with the system.
• Speak naturally without long pauses between words.
• At any time you can interrupt the system while it is speaking by
pulling
Using SYNC姞’s phone features
One of the main features of SYNC is hands-free calling which works in
conjunction with your Bluetooth enabled cellular phone. In this section,
we’ll cover your phone features in menu mode, applicable voice
commands and also any additional options you may have.
Phone dependent features
While SYNC威 supports a variety of features, many are dependent upon
the functionality of your cell phone with Bluetooth威 wireless technology.
At a minimum, most cellular phones with Bluetooth wireless technology
support the following functions:
• Answering an incoming call
• Ending a call
• Using privacy mode
• Dial a number
• Redial
• Call waiting notification
• Caller ID
Other features, such as text messaging via Bluetooth, and automatic
phone book download are phone dependent features. To ensure that you
have a compatible cellular phone, refer to your phone’s user manual and
visit www.SyncMyRide.com or www.syncmaroute.ca.
.
, ensure that you wait until after the tone sounds
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Pairing a phone for the first time
The first thing you must do to use a phone with the system is to
wirelessly pair your phone with SYNC. Doing so allows your phone to
communicate with the hands-free system, thereby enabling you to make
and receive hands-free calls.
Note: To scroll through the menus, press
1. Ensure that the vehicle ignition and radio are turned on and that
you are in P (Park).
2. Press PHONE or
paired press OK.
3. When Add Bluetooth Device appears, press OK.
4. When Find SYNC appears in the display, press OK.
5. Put your phone into Bluetooth discovery mode. Refer to your
phone’s user guide if necessary.
6. When prompted on your phone’s display, enter the six digit PIN
provided by SYNC in the radio display.
7. The display will indicate when the pairing is successful.
8. Depending on your phone’s capability and your market, the
system may prompt you with questions such as setting the current
phone as the primary phone (the phone SYNC will automatically try
to connect with first upon vehicle start-up), downloading your
phone book, turning on 911 Assist™ (if available), etc.
Note: SYNC威 can support downloading up to approximately 2,000
entries per Bluetooth enabled cellular phone.
Note: If one phone has already been paired to SYNC, the process to pair
another is slightly different. To pair subsequent phones, please refer to
Pairing subsequent phones in the following section.
Pairing subsequent phones
Once you have a phone paired with the system, the steps to pair another
phone is a bit different. To pair a subsequent phone:
Note: To scroll through the menus, press
. When the display indicates no phone is
/.
/.
1. Ensure that the vehicle ignition and radio are turned on and that
you are in P (Park).
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2. Press PHONE orand scroll until System Settings
is selected.
3. Press OK and scroll until Bluetooth Devices is selected and press
OK.
4. Scroll until Add Bluetooth Device is selected and press OK.
5. When Find SYNC appears in the display, press OK.
6. Put your phone into Bluetooth discovery mode. Refer to your
phone’s user guide if necessary.
7. When prompted on your phone’s display, enter the six digit PIN
provided by SYNC in the radio display.
8. The display will indicate when the pairing is successful.
9. The system will then prompt with questions such as if you would
like to set the current phone as the primary phone (the phone SYNC
will automatically try to connect with first upon vehicle start-up),
download your phone book, turn on 911 Assist™ (if available), etc.
Phone voice commands
Pull
and when prompted, say, “Phone”. You may then say any of the
following:
• Call <name>
• Call <name> on mobile OR cell
• Call <name> on other
• Phone book <name> at home
• Phone book <name> on mobile
OR cell
1
• Call history outgoing
2
• Call <name> at home
• Call <name> at work OR Call
2
<name> in office
2
• Dial*
1
• Phone book <name>
2
• Phone book <name> at work OR
Phone book <name> at office
1
• Call history incoming
• Phone book <name> on Other1• Connections
• Call history missed
• Menu**
1
1
•Go to privacy
• Hold
2
1
2
1
1
1
• Join
1
Voice commands are not available until downloading phone information
via Bluetooth is complete.
2
Voice commands which are available at the first level (without having
to say, “Phone”).
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Phone book commands: When you ask SYNC威 to access a phone book
name, number, etc., the requested information will appear in the display
to view. Press
* If you have said, “Dial” you can say any of the following
commands:
• <number> 0–9• Dial
• Delete (deletes one digit)• Clear (deletes all entered digits)
• Plus• Star
• Asterisk (*)• 800 (eight hundred)
• 700 (seven hundred)• 900 (nine hundred)
• 411 (four-one-one), 911
(nine-one-one), etc.
or PHONE or say “Call” to call the contact.
• # / (pound, slash)
Helpful hint: To exit dial mode, press and hold
MENU to go to the PHONE MENU.
** If you have said, “Menu”, you can then say any of the following
commands:
• Text message inbox• [Phone] settings [set] ringer off
Note: With the above commands, words in[]areoptional and do not
have to be spoken for the system to understand the command.
At any time, you can say the following global commands:
• SYNC• USB
• Line in•Bluetooth Audio
• Phone• Voice settings
• Cancel
• Services (if equipped, U.S. only) • Help
66
• [Phone] settings [message]
notification off
• [Phone] settings [set] ringer 1
• Vehicle Health Report (if
equipped, U.S. only)
or PHONE or press
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Making a call
To make a call, pull
• “Call <name>” or
• “Dial” and the desired number. When the system confirms the
number, say “Dial” again to initiate the call.
Note: To erase the last spoken digit, say “Delete” or press
all spoken digits, say “Clear” or press and hold.
To end a call:
• Select ‘End’ on-screen using the system’s soft keys beneath the audio
system.
• Press and hold PHONE on the audio system.
• Press and hold
Answering an incoming call
During an incoming call, you will hear an audible ring. You can then:
and when prompted say:
. To erase
on the steering wheel controls.
• Answer the call by pressing
• Reject the call by pressing and holding
• Ignore the call by doing nothing.
or PHONE.
or PHONE.
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Phone options during an active call
During an active call, you have additional menu features which become
available such as putting a call on hold, joining calls, etc.
Privacy
Call Hold
Enter Tones
Join Calls
Phonebook
Call History
Return
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Scrolling through the menus: Use/to scroll through the menu
options.
To access:
1. Press MENU during an active call to enter the Active Call Menu.
2. Scroll to cycle through the following options:
Mute Call?: Enables you to mute the current call so that you can have a
private conversation in the vehicle cabin. The display will indicate the
call is muted.
Privacy: Enables you to switch a call from an active hands-free
environment back to your cellular phone for a more private conversation.
• Press OK to select and press OK again when Privacy on/off
appears. The display will indicate In Privacy and the system will
transfer your call.
Call Hold: Allows you to put an active call on hold to have a private
conversation within the vehicle cabin or to answer another call.
1. Press OK to select and press OK again when Hold on/off
appears.
2. To answer another call at this time, press
Enter Tones: Allows you to enter ’tones’ such as numbers for
passwords.
1. Press OK to select and then scroll until the desired number
appears in the display and press OK.
2. A tone will sound as confirmation. Repeat as necessary.
or PHONE.
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Join Calls: Allows you to join two separate calls and speak to both
through SYNC.
1. Pressor PHONE to put your first call on hold.
2. Access the desired contact through SYNC or use voice
commands to place the second call. Once actively in the second
call, press MENU.
3. Scroll until Join Calls appears and press OK. Press OK again
when Join Calls? appears to confirm.
4. The system will join the calls, allowing you to speak to both
parties at the same time. SYNC can support a maximum of three
callers on a multiparty/conference call.
Phonebook: Allows you to access your phonebook contacts.
1. Press OK to select and scroll to cycle through your phonebook
contacts.
2. Press OK when the desired selection appears in the display.
3. Press
Call History: Allows you to access your call history log.
1. Press OK to select and scroll to cycle through your call history
options (incoming, outgoing or missed).
2. Press OK when the desired selection appears in the display.
3. Press
Return: Press OK to exit the current menu.
or PHONE to call the selection.
or PHONE to call the selection.
Maneuvering the phone menu
Below is a graphical representation of how the phone menu lays out in
your system. It will be explained in more detail in this chapter, but this
may help you to better visualize the menu structure.
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PHONE orPhone Redial
Entertainment Systems
Call HistoryOK
Phonebook
Text MessageOK
Phone SettingsOK
SYNC Services
911 Assist
Vehicle Health Report OK User Preferences +
System SettingsOK
Exit Phone Menu
Call History Incoming
Call History Outgoing
Call History Missed
Return
Send Text Message?
Download Unread Msgs
Delete All Messages?
Return
Phone Status
Set Ringer
Message Notification
Modify Phonebook
Auto Download
Return
Run Report?
Return
Bluetooth Devices +
Advanced +
Return
+ Denotes submenus with additional menu items
Scrolling through the menus: Use
/to scroll through the menu
options.
Accessing features through the phone menu
SYNC’s phone menu allows you to redial a number, access your call
history and phone book and send text messages as well as accessing
phone and system settings. You can also access advanced features such
as 911 Assist™, Vehicle Health Report and SYNC Services.
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To access your phone menu:
1. Press PHONE orto enter the Phone Menu.
2. Scroll to cycle through the following features:
Phone Redial: Redials the last number called (if available).
• Press OK to select and press OK again to confirm. The display
will indicate Redialingѧ as it is placing the call.
Call History: This is a phone dependent feature which allows you to
access any previously dialed, received or missed calls while your phone
has been connected to SYNC.
1. Press OK to select.
2. Scroll to select from Call History Incoming, Call HistoryOutgoing or Call History Missed. Press OK to enter the chosen
menu and scroll to cycle through your calls.
3. Press OK, PHONE or
Note: SYNC will attempt to automatically re-download your phone
book / call history each time your phone connects to SYNC (if the
auto download feature is on and your Bluetooth enabled cellular
phone supports this feature).
Phonebook: This is a phone and speed dependent feature which
allows you to access your downloaded phonebook.
1. Press OK to confirm and enter. Note: If your phonebook has less
than 255 listings, they will appear alphabetically in flat file mode. If
there are more, they will be organized into alphabetical categories.
2. Scroll until the desired contact appears and press OK.
3. Press OK or PHONE or
Note: SYNC can support downloading up to approximately 2,000
entries per Bluetooth enabled cellular phone .
Text Message: This is a phone dependent feature which enables you
to send, download and delete text messages.
• Please refer to Text Messaging in the following section for
complete information.
to call the desired selection.
to call the contact.
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Phone Settings: These are phone dependent features which allow
you to view your phone’s status, set a ring tone, select your message
notification, change phone book entries and also to automatically
download your cellular phone among other features.
• Please refer to Phone Settings in the following section for
complete information.
Services (if equipped): Select to access the SYNC services portal where
you can request various types of information, traffic reports and
directions.
• Refer to SYNC Services later in this chapter.
911 Assist (if equipped): When used properly, this can place an
emergency call to a 911 operator for you after an accident.
• Refer to 911 Assist later in this chapter.
Vehicle Health Report (if equipped): Enables you to run and receive a
diagnostic report card on your vehicle.
• Refer to Vehicle Health Report later in this chapter.
System Settings: Press OK to access Bluetooth Devices menu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
• Refer to Bluetooth Devices menu and Advanced menu options in
the following sections for more information.
Exit Phone Menu: Press OK when this appears in the display to exit
the phone menu.
Text messaging
SYNC allows you to receive, send, download and delete text messages.
The system will even read incoming text messages to you so that you do
not have to take your eyes off the road.
Note: This is a phone dependent feature.
Receiving a text message
Note: This is a phone dependent feature. Your phone must support
downloading text messages via Bluetooth to receive incoming text
messages.
When a new message arrives:
1. An audible tone will sound and the display will indicate you have a
new message.
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2. Pull, wait for the prompt and say, “Read Message” to have SYNC
read the message to you.
3. Press OK to receive and open the text message or do nothing and the
message will go into your text message inbox. Press OK again and
SYNC威 will read your message aloud as you are not able to view the
message. You can then also choose whether you’d like to reply or
forward the message.
4. Press OK and scroll to choose between:
• Reply to Text Message: Press OK to access and then scroll
through the list of predefined messages to send.
• Forward Text Message: Press OK to forward the message to
anyone in your Phonebook, Call History. You can also choose to
Enter Number.
Note: Forwarding a text message is a speed dependent feature and can
only be done when the vehicle is traveling at 3 mph (5 km/h) or less.
Note: Only one recipient is allowed per text message.
Sending, downloading and deleting your text messages
Text messaging is a phone dependent feature. If your phone is
compatible, SYNC allows you to receive, send, download and delete text
messages.
To access:
1. Press PHONE or
2. Scroll until Text Message appears and press OK.
3. Scroll to select from the following options:
Send Text Message?: Enables you to send a new text message based
on a predefined set of 15 messages.
1. Press OK to select. If the system detects your phone does not
support this feature, Unsupported will appear in the display and
SYNC will return you to the main menu.
2. Scroll to cycle through the following predefined text message
options:
• Can’t talk right now• Call me
• Call you later• Yes
• Be there in 20 minutes• Why?
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• No• Where R you?
• Thanks• I love you
• I need more directions• Can’t wait to see you
• Too funny• Be there in 10 minutes
• I’m stuck in traffic
4. Press OK when the desired selection is in the display. The
system will now need to know to whom you would like to send the
message.
5. Scroll to cycle through Phonebook or Call History entries. You
can also select Enter Number to audibly enter a desired number.
6. Press OK to enter the desired menu and scroll to select the
specific contact.
7. Press OK when the contact appears and press OK again to
confirm when the system asks if you would like to send the
message.
Note: Each text message will be sent with the following signature:
“This message was sent from my <Ford or Lincoln>.”
Download Unread Msgs: Allows you to download your unread
messages (only) to SYNC.
• Press OK to select. The display will indicate your messages are
being downloaded. When complete, SYNC will take you to your
inbox.
Delete All Messages?: Allows you to delete current text messages from
SYNC (not your phone).
• Press OK to select. The display will indicate when all your text
messages have been deleted and SYNC will return you to the text
message menu.
Note: SYNC does not automatically download all of your unread
text messages at every ignition cycle (as it does with call history
and phonebook if automatic download is set to on.
Delete All Messages?: Press OK to exit the current menu.
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Accessing your phone settings
These are phone dependent features. Your phone settings allow you
to access and adjust features such as your ring tone, text message
notification, modifying your phone book and also setting up automatic
download.
To access:
1. Press PHONE or
2. Scroll until Phone Settings appears and press OK.
3. Scroll to select from the following options:
Phone Status: Shows you the provider, name, signal power, battery
power and roaming status of your connected phone.
• Press OK to select and scroll to view the information. When
done, press OK again to return to the phone status menu.
Set Ringer: Allows you to select which ring tone will sound during an
incoming call (one of the system’s or your phone’s).
• Press OK to select and scroll to hear Ringer 1, Ringer 2, Ringer
3 and Phone Ringer. Press OK to select.
Note: If your phone supports in-band ringing, your phone’s ringer
will sound when Phone Ringer is chosen.
Message Notification : Gives you the option of hearing an audible tone
to notify you when a text message has arrived.
• Press OK to select and scroll to select between Message
Notification On or Message Notification Off . Press OK to select.
Modify Phonebook: Allows you to modify the contents of your phone
book (i.e. add, delete, download).
Press OK to select and scroll to cycle through the following
options:
• Add Contacts: Press OK to add more contacts from your
phone book. ’Push’ the desired contact(s) on your phone. Refer to
your phone’s user guide on how to ’push’ contacts.
• Delete Phonebook: Press OK to delete the current phone
book and call history. When Delete Phonebook appears, press OK
to confirm. SYNC will take you back to the Phone Settings menu.
.
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• Download Phonebook: Press OK to select and press OK again
when Confirm Download? appears.
• Delete Contact: Press OK to delete a specific contact. WhenSelect Contact appears, press OK again and scroll until the name
is selected. Press OK to select and again to confirm. Note: If
automatic download is on, the contact may appear on the next
automatic download.
Auto Download: Allows you to automatically download your cellular
phone’s phone book each time your phone connects to SYNC.
• Press OK to select. When Auto Download On? appears, press OK
to have your phonebook automatically download each time.
Downloading times are phone and quantity dependent. Note: When
auto download is on, any changes, additions or deletions saved
since your last download will be deleted.
• Select Off to NOT download your phonebook every time your
phone connects to SYNC. Note: Your phonebook, call history and
text messages can only be accessed when your specific phone is
connected to SYNC.
Return: Press OK to exit the current menu.
System settings
System Settings provide access to your Bluetooth Devices and Advanced
menu features.
The Bluetooth Devices menu allows you to add, connect, delete and set a
phone as ’primary’ as well as turn your Bluetooth feature on and off.
The Advanced menu allows you to access and set prompts, languages,
defaults, perform a master reset, install an application and view system
information.
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See the following sections for more information and also the following
graphic for the system settings menu layout.
PHONE orPhone Redial
Call History
Phonebook
Text Message
Phone Settings
Bluetooth Devices
SYNC Services
911 Assist
Vehicle Health Report
Add Bluetooth Device
Connect Bluetooth Device
Set Primary Phone
Set Bluetooth on/off
Delete Device
Delete All Devices
Return
System SettingsOK
Exit Phone Menu
Scrolling through the menus: Use
options.
78
Advanced
Prompts
Languages
Factory Defaults
Master Reset
Install Application
System Info
MAP Profile
Return
Return
/to scroll through the menu
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Bluetooth Device menu options
This menu allows you to add, connect, delete, set a phone as primary, as
well as turn Bluetooth on and off.
To access:
1. Press PHONE or
2. Scroll until System Settings appears and press OK.
3. Scroll until Bluetooth Devices appears and select OK.
4. Scroll to select from the following options:
Add Bluetooth Device: This is a speed dependent feature which
allows you to pair additional phones to the system.
1. Press OK to select and press OK again when Find SYNC appears
in the display.
2. Follow the directions in your phone’s user guide to put your
phone into discovery mode. A six digit PIN will appear in the
display.
3. When prompted on your phone’s display, enter the six digit PIN
provided by SYNC.
4. When Set As Primary Phone? appears, press OK. Scroll to
toggle between Yes and No and press OK.
Note: Setting a phone as primary means that SYNC will attempt
to connect to this phone first at every ignition cycle.
5. Depending on the functionality of your phone, you may be asked
additional questions, such as if you would like to download your
phonebook or activate 911 Assist (if equipped). Scroll and use OK
to select the desired responses.
Connect Bluetooth Device: Allows you to connect a previously paired
Bluetooth enabled phone.
1. Press OK to select and view a list of previously paired phones.
2. Scroll until the desired device is chosen and press OK to connect
the phone.
Note: Only one device can be connected at a time. When another
phone is connected, the previous one will be disconnected.
to enter the Phone Menu.
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Set As Primary Phone?: Select to set a previously paired phone as
your primary phone. SYNC will attempt to connect with the primary
phone at every ignition cycle.
• Press OK to select and scroll to select the desired phone. Press
OK to confirm.
Note: When a phone is selected as primary, it will appear first in
the list and will be marked with an *.
Set Bluetooth On/Off: Allows you to turn the Bluetooth feature on /off.
• Press OK and scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Note: Turning Off Bluetooth will disconnect all Bluetooth devices
and deactivate all Bluetooth features.
Delete Device: Allows you to delete a paired phone.
• Press OK and scroll to select the device. Press OK to confirm.
Delete All Devices: Allows you to delete all previously paired phones.
• Press OK to select.
Note: Deleting a phone will also delete all information in SYNC
originally saved with that phone.
Return: Press OK to exit the current menu.
Advanced menu options
This menu allows you to access settings such as prompts, languages,
defaults, perform a master reset, install an application and view system
information.
To access:
1. Press PHONE or
2. Scroll until System Settings appears and press OK.
3. Scroll until Advanced appears and select OK.
4. Scroll to select from the following options:
Prompts: Prompts from SYN C can help guide you using questions,
helpful hints or asking you for a specific action. To turn these prompts
on or off:
1. Press OK to select and scroll to select between on or off.
2. Press OK when the desired selection appears in the display.
SYNC will take you back to the Advanced menu.
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to enter the Phone Menu.
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Languages: Allows you to choose from three languages: English,
Francais and Espanol. Once selected, all of SYNC’s radio displays and
prompts will be in the selected language.
1. Press OK to select and then scroll through English, Francais
and Espanol.
2. Press OK when the desired selection appears in the display.
Note: If you change the language setting, the display will indicate
that the system is updating. When complete, SYNC will take you
back to the Advanced menu.
Factory Defaults: Allows you to return to the factory default settings.
This selection will NOT erase your indexed information (phonebook, call
history, text messages and paired devices).
1. Press OK to select and then press OK again when RestoreDefaults? appears in the display.
2. Press OK to confirm.
Master Reset: Allows you to completely erase ALL information stored
on SYNC (all phonebook, call history, text messages and all paired
devices) and return to the factory default settings.
• Press OK to select. The display will indicate when complete and
SYNC will take you back to the Advanced menu.
Install Application?: Allows you to install applications you have
downloaded.
• Press OK and scroll to select. Press OK to confirm.
System Info: Allows you to access the Auto Version number as well as
the FDN number.
• Press OK to select.
MAP Profile: Message access profile is a Bluetooth component which
can further help your phone with the exchange of text messages.
• Press OK to select and then choose to turn on or off.
Return: Press OK to exit the current menu.
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Accessing and using your SYNC applications and Services
(if equipped)
In addition to the standard phone and media options which SYNC offers,
your system also includes advanced features such as:
• 911 Assist™: Can alert 911 in the event of an emergency.
• Vehicle Health Report (if equipped, U.S. only): Provides a
diagnostic and maintenance report card of your vehicle.
• Traffic, Directions and Information (if equipped, U.S.
only): Provides access to Traffic, Directions and information such
as travel, horoscopes, stock prices and more.
In order for these features to work, your cellular phone must be
compatible with SYNC. To check your phone’s compatibility, please visit
www.SyncMyRide.com or www.syncmaroute.ca.
Refer to the following sections for more information on each feature.
SYNC姞 Services: Traffic, Directions & Information (TDI), if
equipped, U.S. only
Note: SYNC威 with Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register as you must register to use the service. You must also have a
paired and connected Bluetooth enabled cellular phone in order to
connect to SYNC威 Traffic, Directions & Information Services. Refer to
the Phone Features chapter for pairing instructions.
SYNC威 Services uses advanced vehicle sensors, integrated GPS
technology and comprehensive map and traffic data, to give you
personalized traffic reports, precise turn-by-turn directions, business
search, news, sports, weather and more. For a complete list of services,
or to learn more, please visit www.SyncMyRide.com.
To connect to SYNC威 Traffic, Directions & Information Services
using voice commands:
1. Pull
2. When prompted, say, “Services”. This initiates an outgoing call to
SYNC威 TDI Services using your paired and connected Bluetooth enabled
cellular phone.
3. Once connected, follow the voice prompts to request your desired
service such as “Traffic” or “Directions”. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
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4. To return to the services main menu, say “Services” or for help, simply
say, “Help”.
To connect to SYNC威 Traffic, Directions & Information Services
using the phone menu:
1. Press
2. Scroll repeatedly until Services appears in the display.
3. Press OK to confirm and enter the Services menu. The display will
indicate the system is connecting.
4. Press OK. SYNC威 will initiate the call to the services portal.
5. Once connected, follow the voice prompts to request your desired
Service such as Traffic or Directions. You can also say, “What are my
choices?” to receive a complete list of available services from which to
choose.
6. To return to the services menu, say “Services” or for help, simply say,
“Help”.
To disconnect from SYNC威 Services (TDI) you can:
• Press and hold the phone button (
• Say “Goodbye” from the SYNC Services main menu.
Receiving Turn by Turn Directions:
1. When connected to the Services portal, say “Directions” or “Business
Search”.
2. Follow the voice prompts to select your Destination. Once your
destination is selected, your current vehicle location is uploaded and a
route based on current traffic conditions is calculated and sent back to
your vehicle . After the route download is complete, the phone call is
automatically ended. You will receive driving instructions via audible
prompts.
3. While on an active route, you can select or say ‘Route Summary or
‘Route Status’ to view the Route summary turn list or the Route Status
ETA. You can also turn voice guidance on or off, cancel the route or
update the route.
Personalizing Traffic, Directions and Information: Your Traffic,
Directions and Information Services can be personalized to provide
quicker access to your most used or favorite information. You can save
address points such as, ‘work’ or ‘home’. You can also save favorite
information like sports teams, such as ‘Detroit Lions’, or a news category.
To learn more, log onto www.SyncMyRide.com.
or PHONE to enter the Phone Menu.
) on the steering wheel.
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Push to interrupt: You can, at any time while you are connected to
SYNC TDI Services, pull
(such as a sports report) and say your voice command.
Portable: Your SYNC TDI Services subscription is associated with your
Bluetooth enabled cellular phone number, not your VIN (Vehicle
Identification Number). Thus, you can use your SYNC TDI Service with
any vehicle equipped with Traffic, Directions and Information. Simply
pair and connect your phone to any vehicle equipped with Traffic,
Directions and Information and continue enjoying your personalized
services.
Note: The driver is ultimately responsible for the safe operation of the
vehicle, and therefore, must evaluate whether it is safe to follow the
suggested directions. Any navigation features are provided only as an aid.
Make your driving decisions based on your observations of local
conditions and existing traffic regulations. Do not follow the route
suggestions if doing so would result in an unsafe or illegal maneuver, if
you would be placed in an unsafe situation, or if you would be directed
into an area that you consider unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads, traffic conditions or
driving conditions.
Note: When you connect to Traffic, Directions and Information, the
service uses GPS technology and advanced vehicle sensors to collect the
vehicle’s current location, travel direction and speed to help provide you
with the directions, traffic reports, or business searches you request.
Further, to provide the services you request and for continuous
improvement, the service may collect and record call details and voice
communications. For more information, see Traffic, Directions and
Information, Terms and Conditions at www.SyncMyRide.com. If you do
not want Ford or its service providers to collect the vehicle travel
information or other information identified in the Terms and Conditions,
do not activate or use the service.
Note: SYNC威 with Traffic, Directions & Information Services
requires activation prior to use. Visit www.SyncMyRide.com to
register. Standard phone and message rates may apply. Subscription
may be required. To register and check your eligibility for free services,
log onto www.SyncMyRide.com.
Note: Traffic, Directions & Information Services will not function
properly if you have enabled caller ID blocking on your mobile
phone. Prior to using SYNC TDI Services, ensure that your mobile
phone is not blocking caller ID.
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to interrupt a voice prompt or an audio clip
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911 Assist™ (if equipped)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC威, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC威, and the 911 Assist™ feature must be previously enabled
(set to ON).
WARNING: Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC威,
911 Assist™ works with most cell phones, some may have trouble
using this feature. Finally, not all crashes deploy an airbag or, in
certain vehicles, activate the fuel pump shut-off which are the
criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see the Seating and Safety Restraints chapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check the Roadside Emergency chapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-off Switch”,
it will not trigger 911 Assist™.
WARNING: Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist from functioning
properly.
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911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON), 911 Assist™ may, through any paired and connected
cell phone, disclose to emergency services that the vehicle has
been in a crash involving the deployment of an airbag or, in
certain vehicles, the activation of the fuel pump shut-off. Certain
versions or updates to 911 Assist™ may also be capable of
electronically or verbally disclosing to 911 operators the vehicle
location, and/or other details about the vehicle or crash to assist
911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note: If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNC威 at vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, in certain vehicles, SYNC威 is
designed to assist occupants in attempting to contact emergency services
by dialing 911 through the occupant’s paired and connected Bluetooth
enabled cellular phone. In the event that a connected cellular phone is
damaged or loses connection to SYNC威, SYNC威 will search for and
connect to any available, previously paired cell phone and attempt to
place the call to 911. Before initiating the call, SYNC威 provides a short
window of time (approximately 10 seconds) that allows the driver or
passenger to decide whether to cancel the call by pressing and
holding
system. Before initiating the 911 call for the occupants, SYNC威 will say
the following or a similar message:
“SYNC威 will attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note: Failure to cancel the call as described above will result in SYNC威
dialing 911.
Note: When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
or PHONE on the steering wheel controls or on the audio
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The following steps are required for the 911 Assist™ feature to perform
properly:
• SYNC威 is on and functioning properly at the time of the incident and
throughout feature activation and use.
• SYNC威 911 Assist™ feature is set to ON prior to the incident.
• A Bluetooth enabled and compatible cellular phone is paired and
connected to SYNC威.
• A connected Bluetooth enabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
• A connected Bluetooth enabled cellular phone that has adequate
network coverage, battery power and signal strength.
• The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING: Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. To access the setting:
1. Press
2. Scroll repeatedly until 911 Assist appears in the radio display.
3. Press OK to confirm and enter the 911 Assist menu.
4. Scroll to select between On and Off selections.
5. Press OK when the desired option appears in the radio display. Set On
or Set Off will appear in the display as confirmation.
Note: Off selections include: Off with reminder and Off without
reminder. Off with reminder provides a display and voice reminder at
phone connection at vehicle start. Off without reminder provides a
display reminder only without a voice reminder.
For more information, please visit www.SyncMyRide.com or
www.syncmaroute.ca.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
or PHONE to enter the Phone Menu.
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regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register. There is no fee
or subscription associated with Vehicle Health Report, but you must
register to use this feature.
SYNC威 allows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
• Vehicle Diagnostic Information
• Scheduled maintenance
• Open Recalls and Field Service Actions
• Unserviced items from vehicle inspections by your authorized dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
You can initiate a Vehicle Health Report in the vehicle and view the
complete report with all information listed above on SyncMyRide.com.
You can also choose for SYNC威 to automatically remind you to run
reports at specific mileage intervals. After you’ve registered for the
Vehicle Health Report service and established your preferences at
www.SyncMyRide.com, you can then request a Vehicle Health Report (in
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your vehicle) and return to your account at www.SyncMyRide.com to
view your report. Cell phone airtime usage may apply when reporting.
To access and run a report (after the vehicle has been running a
minimum of 60 seconds):
1. Press PHONE to enter Phone Menu.
2. Scroll until Vehicle Health is selected and press OK.
3. Scroll to select from the following options:
• User Preferences: Press OK to select and enter the menu.
Scroll to select from:
• Automatic Reports: Press OK and select on or off. Select
’On’ to have SYNC automatically prompt you to run a health
report at certain mileage intervals. Note: You must first turn
this feature ’on’ before you can select the mileage intervals at
which you would like to be prompted.
•Mileage Intervals: Press OK. Scroll to select between 5,000,
7,500 or 10,000 mile intervals and press OK to make your
selection.
•Return: Press OK to exit the menu.
• Run Report: Press OK for SYNC to run a health report of your
vehicle’s diagnostic systems and send the results to Ford where it
will be combined with scheduled maintenance information, open
recalls and other field service actions and un-serviced vehicle
inspection items from your authorized dealer.
Note: This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
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Media features with SYNC
SYNC威 allows you to access and
play music from your digital music
player over the vehicle’s speaker
system using the system’s media
menu or voice commands.
You can also choose to sort and play
your music by specific metadata
categories such as:
• Artists
• Albums
• Genres
• Playlists
• Tracks
• Similar Music
Compatibility
SYNC is capable of hosting nearly any digital media player including:
iPod威, Zune™, “Plays from device” players, and most USB drives.
SYNC will also support audio formats such as MP3, WMA, WAV and ACC.
Connecting your digital media player to SYNC姞 via the USB port
Note: If your digital media player has an On/Off switch, ensure that the
device is turned On.
To connect using voice commands:
1. Plug the device into the vehicle’s USB port.
2. Pull
3. You can now play music by saying any of the appropriate voice
commands. Refer to the Media voice commands.
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and when prompted, say, “USB”.
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To connect using the system menu:
1. Plug the device into the vehicle’s USB port.
2. Press AUX and then MENU to enter the Media Menu.
3. Scroll until Select Source appears and press OK.
4. Scroll to select USB and press OK.
5. Depending on how many digital media files are on your
connected device, Indexing may appear in the radio display until
indexing is complete. You will then be taken to the Play Menu.
6. Press OK and scroll through selections of:
• Play All
• Albums
• Genres
• Playlists
• Tracks
• Explore USB
• Similar Music
• Return
7. When the desired selection appears in the display, press OK to
build your desired music selection.
For more information, refer to Accessing your play menu later in
this chapter.
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What’s playing?
At any time while a track is playing, you can pulland say, “What’s
playing?”. SYNC will read the metadata tags of the playing track to you
(if populated).
Media voice commands
Pull
and when prompted, say, “USB” . You may then say any of the
following:
• Play all• Play
• Pause• What’s playing?
• Play next track• Play previous track
• Play Song <name>• Search song <name>
• Refine song <name>• Similar music
• Play next folder
2
• Play previous folder
2
• Autoplay on• Autoplay off
• Repeat off• Repeat on
• Shuffle on• Shuffle off
• Play genre <name>
• Play album <name>
• Play track <name>
1
1
1
• Search genre <name>
• Search album <name>
• Refine artist <name>
• Play playlist <name>
• Play artist <name>
• Search artist <name>
1
1
1
• Search track <name>
• Refine album <name>
• Refine track <name>
1
1
1
1
1
1
• Connections
1
Voice commands which are not available until indexing is complete.
2
Voice commands which are only available in folder mode. For more
information, refer to Exploring the USB device later in this chapter.
Note: In the above possible commands, “<name>” is a dynamic listing in
that it could be the name of any desired group, artist, etc.
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Autoplay: With this feature ON, SYNC威 allows you to listen to music
which has already been randomly indexed during the indexing process.
With this feature OFF, SYNC威 will not begin to play any of your music
until all media has all been indexed.
Note: The larger the number of songs the system has to index, the
longer indexing will take. Indexing times can vary from device to device.
Search/Play Genre: You can search for and play a specific genre (type)
of music. SYNC威 will search all the data from your indexed music and, if
available, will begin to play that type of music.
Note: You can only play genres of music which are present in the
GENRE metadata tags that you have on your digital media player.
Similar music: You can tell the system to play music ‘similar’ to what
you are currently playing from the USB port. SYNC威 will use the
metadata information of each indexed song to compile a playlist for you.
Search/play artist/track/album: You can search for a specific
artist/track or album from the music SYNC威 has indexed through the
USB port.
Refine: This allows you to ‘refine’ your previous commands. For
example, if you told SYNC威 to search and play all music by a certain
artist, you could then tell SYNC威 to “refine album” and choose a specific
album from the list to view. If you then select ‘Play’, the system will only
play music from that specific album.
Pull
any of the following:
and when prompted, say, “Bluetooth Audio”. You may then say
• Play• Connections
• Pause• Play next track
• Play previous track
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Maneuvering the media menu
Below is a graphical representation of how the phone menu lays out in
your system. It will be explained in more detail in this chapter, but this
may help you to better visualize the menu structure.
AUXMENUMedia Menu
Play Menu OK
Select SourceOK
Media SettingsOK
System SettingsOK
Exit Media Menu
Play All
Artists
Albums
Genres
Playlists
Tracks
Explore USB
Similar Music
Return
SYNC USB
Bluetooth Audio
SYNC Line In
Return
Shuffle
Repeat
Autoplay
Return
Bluetooth Devices +
Advanced +
Return
+ Denotes submenus with additional menu items
Scrolling through the menus: Press
menu options.
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/to scroll through the
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Accessing the features of your media menu
SYNC’s media menu allows you to select which source you would like to
listen to, how you would like to play your music (by artist, genre, shuffle,
repeat, etc.), and also if you need to add, connect or delete devices.
To access your media menu:
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll to cycle through the following features:
Play Menu: Allows you to play your music by artist, album, genre,
playlists, tracks, similar music or to simply, play all. You can also choose
to Explore USB to view the supported digital music files on your playing
device.
Refer to Play Menu later in this section for more information.
Select Source: Allows you to select and play music from your USB port,
auxiliary input jack (line in) or stream music from your Bluetooth
enabled phone. Press OK to select and then scroll to choose from:
• *USB: Press OK to access music plugged into your USB port.
SYNC will also allow you to plug in devices to charge them (if
supported by your device).
• Bluetooth Audio: This is a phone dependent feature which
allows you to stream music playing on your Bluetooth enabled
phone. If supported by your device, you can press
access the previous/next track.
• Line in: Press OK to select and play music from your portable
music player over the vehicle’s speakers. Note: If you have already
connected a device to the USB port, you cannot access the line in
feature. Some digital media players require both USB and Line in
ports to stream data and music separately.
* Once connected, SYNC will index any readable media files. (The
time required to complete this depends on the size of the media
content being indexed.) If Autoplay is on, you can access media
files randomly as they are indexed. If turned off, indexed media is
not available until the indexing process is complete. SYNC is
capable of indexing thousands of average size media and will notify
you if the maximum indexing file size is reached.
SEEKto
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Media Settings: Allows you to choose to shuffle or repeat your music in
addition to setting your Autoplay settings. Press OK to select and then
scroll to choose from:
• Shuffle: Press OK to shuffle available media files in the current
playlist. Note: To shuffle all media tracks, you must select Play All
in the Play Menu and then select Shuffle.
• Repeat: Press OK to repeat any song.
• Autoplay: Press OK to listen to music which has already been
randomly indexed during the indexing process.
Note: Once these selections are turned on, they will remain on
until turned off. Some digital media players require both USB and
Line in ports to stream data and music separately.
System Settings: Allows you to access Bluetooth Device menu listings
(add, connect, set as primary, on/off, delete) as well as Advanced menu
listings (prompts, languages, defaults, master reset, install application
and system information).
• Please refer to System Settings in this chapter for complete
information.
Exit Media Menu: Press OK when this appears to exit the media menu.
Accessing your play menu
The Play menu allows you to select and play your media by artist, album,
genre, playlist, track, similar music or even to explore what is on your
USB device. Ensure that your device is plugged into the USB port and is
turned on.
To access:
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll to select the Play Menu and press OK.
3. If there are no media files to access, the display will indicate there is
no media. If there are media files, you will then have the following
options to scroll through and select from:
Play All: Allows you to play all indexed media (tracks) from your
playing device in flat file mode, one at a time in numerical order.
• Press OK to select. The first track title will appear in the display.
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Artists: Allows you to sort all indexed media by artist. Once selected,
the system will list and then play all artists and tracks alphabetically. If
there are less than 255 indexed artist, they will be listed alphabetically in
flat file mode. If there are more, they will be categorized into
alphabetical categories.
1. Press OK to select. You can select to play All Artists or any
indexed artist.
2. Scroll until the desired artist is chosen and press OK.
Albums: Allows you to sort all indexed media by albums. If there are
less than 255 indexed albums, they will be listed alphabetically in flat file
mode. If there are more, they will be organized into alphabetical
categories.
1. Press OK to enter the album menu and select from playing all
albums or from any individual indexed album.
2. Scroll until the desired album is chosen and press OK.
Genres: Allows you to sort indexed music by genre (category) type.
SYNC will list the genres alphabetically in flat file mode. If there are
more than 255, SYNC will automatically organize them into alphabetical
categories.
• Press OK to select and then scroll to select the desired genre
and press OK.
Playlists: Allows you to access your playlists. SYNC will list your
playlists alphabetically in flat file mode. If there are more than 255,
SYNC will automatically organize them into alphabetical categories.
Note: SYNC supports many playlist formats such as: .ASX, .M3U, .WPL,
.MTP.
• Press OK to select. Then scroll to select the desired playlist and
press OK.
Tracks: Allows you to search for and play a specific track which has
been indexed. SYNC will list your tracks alphabetically in flat file mode.
If there are more than 255, SYNC will automatically organize them into
alphabetical categories.
• Press OK to select. Then scroll to select the desired track and
press OK.
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Explore USB: Allows you to explore through all supported digital media
on your media device connected to the USB port. Note: When exploring,
you will only be able to view media content which is compatible with
SYNC. You may have other files saved with various extensions, but they
will not be visible.
• Press OK to select. Then scroll to explore indexed media on your
flash drive.
Similar Music: Allows you to play music similar to what is currently
playing from the USB port. The system uses the metadata information of
each song to compile a playlist for you.
• Press OK to select. The system will create a new list of similar
songs and begin playing. Note: Your metadata tags must be
populated in order for this feature to include each track.
Note: With certain playing devices, if your metadata tags are not
populated, the tracks won’t be available in voice recognition, play
menu or similar music. However, if you place these tracks onto
your playing device in “Mass Storage Device Mode”, they will be
available in voice recognition, play menu browsing and similar
music. “Unknown” will be placed into any unpopulated metadata
tag.
Return: Press OK to exit the current menu.
System settings
System settings provide access to your Bluetooth Devices and Advanced
menu features.
The Bluetooth Devices menu allows you to add, connect and delete a
device as turn the Bluetooth feature on and off.
Your Advanced menu allows you to access and set prompts, languages,
defaults and perform a master reset.
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See the following sections for more information on these menus as well
as the following graphic for the menu layout.
AUXMENUMedia Menu
Play Menu
Bluetooth Devices +
Select Source
Media Settings
System SettingsOK
Exit Media Menu
Add Bluetooth Device
Connect Bluetooth Device
Set Bluetooth on/off
Delete Device
Delete All Devices
Return
Advanced +
Prompts
Languages
Factory Defaults
Master Reset
Install Application
Return
Return
Scrolling through the menus: Press
/to scroll through the
menu options.
Bluetooth Device menu options
This menu allows you to add, connect and delete devices as well as turn
Bluetooth on and off.
To access:
1. Press AUX and then MENU to enter the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Bluetooth Devices appears.
4. Press OK and then scroll to select from the following:
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Add Bluetooth Device: This is a speed dependent feature which
allows you to pair additional devices to the system.
1. Press OK to select and press OK again when Find SYNC appears
in the display.
2. Follow the directions in your phone’s user guide to put your
phone into discovery mode. A six digit PIN will appear in the
display.
3. When prompted on your phone’s six digit display, enter the PIN.
You can now change SYNC sources to BT Audio and stream music
from your device.
Connect Bluetooth Device: Allows you to connect a previously paired
Bluetooth enabled phone.
1. Press OK to select and view a list of devices.
2. Scroll until the desired device is chosen and press OK to connect
the device.
Set Bluetooth On/Off: Allows you to turn the Bluetooth feature on /off.
• Press OK and scroll to toggle between On and Off. When the
desired selection is chosen, press OK.
Note: Turning Off Bluetooth will disconnect all Bluetooth devices
and deactivate all Bluetooth features.
Delete Device: Allows you to delete a paired media device.
• Press OK and scroll to select the device. Press OK to confirm.
Delete All Devices: Allows you to delete all previously paired devices.
• Press OK to select.
Return: Press OK to exit the current menu.
Advanced menu options
This menu allows you to access settings such as prompts, language,
performing a master reset as well as returning to factory defaults.
To access:
1. Press AUX and then MENU to access the Media Menu.
2. Scroll until System Settings appears and select OK.
3. Scroll until Advanced appears.
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