Ford Five Hundred 2006, Ranger 2006, F-150 2006, F-250 2006, Crown Victoria 2006 Warranty

Ford Cars and Light Trucks

(except Focus)

2006 model year

2006 model year Warranty Guide

Warranty

Guide

Your satisfaction is our #1 goal. If you have questions or concerns, or are
unsatisfied with the service you are receiving, follow these steps:

1. Contact your Sales Representative or Service Advisor at your
selling/servicing dealership.

2. If your inquiry or concern remains unresolved, contact the Sales Man­ager, Service Manager or Customer Relations Manager.

3. If you require assistance or clarification on Ford Motor Company poli­cies or procedures, please contact the Ford Customer Relationship
Center.

In the United States:

Ford Motor Company

Customer Relationship Center

(TDD for the hearing impaired:

In Caribbean, Central America, Israel and
Sub-Saharan Africa:

Worldwide Direct Market Operations

P.O. Box 6248

Dearborn, MI 48121

1-800-392-3673 (FORD)

1-800-232-5952)

www.customersaskford.com

Ford Motor Company

Attention: Owner Relations

1555 Fairlane Drive

Fairlane Business Park #3

Allen Park, MI 48101

Telephone: [phone]

Fax: [phone]

E-mail: [email protected]

In Middle East & North Africa:

Ford Middle East & North Africa

Customer Relationship Center

API World Tower 17th Floor

Sheikh Zayed Road

Dubai, United Arab Emirates

Telephone: [phone]

Fax: [phone]

E-Mail: [email protected]

In Canada:

Customer Relationship Centre

Ford Motor Company

of Canada, Limited

P.O. Box 2000

Oakville, Ontario L6J 5E4

1-800-565-3673 (FORD)

www.ford.ca

In Puerto Rico and Virgin Islands:

Ford Motor Company

Caribbean Inc.
P.O. Box 11957

Caparra Heights Station

San Juan, PR 00922-1957

Telephone: [phone]

Fax: [phone]

E-mail: [email protected]

Table of Contents

1. INTRODUCTION 1

2. IMPORTANT INFORMATION YOU SHOULD
KNOW 2

If You Need Customer Assistance 2

Know When Your Warranty Begins 2

Check Your Vehicle 2

Maintain Your Vehicle Properly 2

Who Pays For Warranty Repairs? 3

Do Warranties Apply In Other Countries? 3

3. THE NEW VEHICLE LIMITED WARRANTY FOR
YOUR 2006-MODEL VEHICLE 4

Quick Reference: Warranty Coverage 5

What Is Covered? 5

Bumper To Bumper Coverage 5

Safety Restraint Coverage 6

Corrosion Coverage 6

6.0L PowerStroke姞 Diesel Engine Coverage 7

What Is Not Covered? 7

4. IN ADDITION ... 10

Roadside Service Assistance (United States, Pu­erto Rico, And U.S. Virgin Islands) 10

5. FEDERAL REQUIREMENTS FOR EMISSIONS
WARRANTIES 11

Quick Reference: Emissions Warranty Coverage 11

Emissions Defect Warranty Coverage 12

Emissions Performance Warranty Coverage 12

What Is Covered? 13

What Is Not Covered? 15

6. CALIFORNIA REQUIREMENTS FOR EMISSIONS
WARRANTIES 16

Quick Reference: Emissions Warranty Coverage 16

Explanation Of California Emissions Warranties 17

What Is Covered? 19

What Is Not Covered? 21

7. ADDITIONAL INFORMATION ABOUT YOUR EMIS­SIONS WARRANTY COVERAGE, UNDER FED­ERAL AND CALIFORNIA REQUIREMENTS 22

8. NOISE EMISSIONS WARRANTY 24

9. FORD EXTENDED SERVICE PLAN 25

10. BETTER BUSINESS BUREAU (BBB) AUTO LINE
PROGRAM 26

11. STATE WARRANTY ENFORCEMENT LAWS 27

12. IMPORTANT INFORMATION ABOUT AMBU­LANCE CONVERSIONS 2828

1. Introduction

Ford Motor Company and your selling dealer thank you for selecting
one of our quality products. Our commitment to you and your vehicle
begins with quality protection and service.

When you need warranty repairs, your selling dealer would like you to return to
it for that service, but you may also take your vehicle to another Ford Motor
Company dealership authorized for warranty repairs. Certain warranty repairs
require special training though, so not all dealers are authorized to perform all
warranty repairs. That means that, depending on the warranty repair needed, the
vehicle may need to be taken to another dealer. If a particular dealership cannot
assist you, then contact the Customer Relationship Center at 1-800-392-3673.

If you own or lease a 2006-model E-350 Livery Van equipped with the Livery Ser­vice Package or a 2006-model Crown Victoria Police Interceptor equipped with
the Fleet Crown Police Package Option, refer to the Addendum Card that was
given to you when you took delivery of your vehicle for further explanation of
the amendments to the New Vehicle Limited Warranty. Please ask the vehicle
modifier for a copy of the Addendum Card if you wish to review it prior to taking
delivery of the vehicle.

This booklet explains in detail the warranty coverages that apply to your 2006­model car or light truck. If you bought a previously owned 2006-model vehicle,
you are eligible for any remaining warranty coverages.

Ford Motor Company provides the Emissions Defect Warranties and Emis-
sions Performance Warranties which cover your emissions control systems,
and Noise Emissions Warranty which applies only to medium/heavy duty
trucks over 10,000 pounds Gross Vehicle Weight Rating (pages 11-23).

Ford Motor Vehicle Assurance Company (a subsidiary of Ford Motor Company,
The American Road, Dearborn, MI 48121) provides the New Vehicle Limited War­ranty (pages 4-7), except that Ford Motor Company provides the New Vehicle
Limited Warranty in Alaska, Illinois, Louisiana, Minnesota, Montana, New Hamp­shire, New Jersey, New York, South Dakota, Vermont, Virginia, Washington, West
Virginia, Wisconsin. This list is accurate as of the publishing date of this guide. If
you are interested in verifying the warranty provider for your vehicle, please call
the Customer Relationship Center at 1-800-392-3673. Where it is the warranty
provider, Ford Motor Vehicle Assurance Company will use Ford Motor Company
as its agent. The warranty coverage you receive and your dealer’s handling of any
warranty-covered repair will be the same regardless of the warranty provider.

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2. Important information you should know

IF YOU NEED CUSTOMER ASSISTANCE

Your Ford Motor Company dealer is available to assist you with all your
automotive needs. Please follow the procedures outlined on the front
page of this booklet.

In addition, if you are an eligible U.S. owner, you may use - at no cost ­the services of the BBB AUTO LINE program. For details, see Better
Business Bureau (BBB) AUTO LINE program, page 26 or call
1-800-428-3718.

KNOW WHEN YOUR WARRANTY BEGINS

Your Warranty Start Date is the day you take delivery of your new ve­hicle or the day it is first put into service (for example, as a dealer dem­onstrator), whichever occurs first.

CHECK YOUR VEHICLE

We try to check vehicles carefully at the assembly plant and the dealer­ship, and we usually correct any damage to paint, sheet metal, uphol­stery, or other appearance items. But occasionally something may slip
past us, and a customer may find that a vehicle was damaged before he
or she took delivery. If you see any damage when you receive your ve­hicle, notify your dealership within one week.

MAINTAIN YOUR VEHICLE PROPERLY

Your glove compartment contains an Owner Guide and a Scheduled
Maintenance Guide

for your vehicle. Proper maintenance guards against major repair expenses
resulting from neglect or inadequate maintenance, may help increase the
value you receive when you sell or trade your vehicle, and is important in
allowing your vehicle to comply with applicable emissions standards.

It is your responsibility to make sure that all of the scheduled maintenance
is performed and that the materials used meet Ford engineering specifica­tions. Failure to perform scheduled maintenance as specified in the Service
Guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Make sure that receipts for completed maintenance work are
retained with the vehicle and confirmation of maintenance work is always
entered in your Scheduled Maintenance Guide

which indicate the scheduled maintenance required

.

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Your Ford or Lincoln Mercury dealership, or Ford or Lincoln Mercury
Auto Care Service Center, has factory-trained technicians who can per­form the required maintenance using genuine Ford parts. The dealership
looks forward to meeting your every service need to maximize your satis­faction with your vehicle.

WHO PAYS FOR WARRANTY REPAIRS?

You will not be charged for covered warranty repairs made during the
warranty periods for Bumper to Bumper, Safety Restraint Corrosion, or
Emissions Coverage.

Some states have mandated alternate time coverage periods for parts of
your vehicle (e.g. seatbelts).

Some states and/or local governments may require a tax on a portion of
warranty repairs. Where applicable law allows, the tax must be paid by
you, the owner of the vehicle.

During the Bumper to Bumper Warranty period, dealers may receive in­structions to provide no-cost, service-type improvements - not originally
included in your Scheduled Maintenance Guide - intended to increase
your overall satisfaction with your vehicle.

Sometimes Ford may offer a special adjustment program to pay all or
part of the cost of certain repairs beyond the terms of the applicable
warranty. Check with your dealer or call 1-800-392-3673 (FORD) to

learn whether any adjustment program is applicable to your vehicle.
Please have your vehicle identification number available.

DO WARRANTIES APPLY IN OTHER COUNTRIES?

The New Vehicle Limited Warranty and the Emissions Warranties
described in this booklet apply to your vehicle if:

• it was originally purchased through the Ford Worldwide Direct Market­ing Operations Military Sales Program; or

• it was originally sold or leased by Ford Motor Company or one of its
dealers in the United States or U.S Federalized Territories, and it was
originally registered/licensed and operated in the United States, U.S.
Federalized Territories, or Canada.

If you meet either of these two requirements, you do have warranty cover­age when you travel with this vehicle outside the United States, U.S. Feder­alized Territories, or Canada. In some cases, however, you may have to pay
the servicing Ford dealer in a foreign country or U.S. Federalized Territory
for a repair that is covered under the U.S. warranty. If this happens, be sure
to save the paid repair order or invoice. You should present this document
to a U.S. Ford Motor Company dealer for warranty refund consideration.
Refer to www.Ford.com for additional customer assistance reference infor­mation.

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3. The new vehicle limited warranty for your
2006-model vehicle

Your NEW VEHICLE LIMITED WARRANTY gives you specific legal rights. You
may have other rights that vary from state to state. The New Vehicle Limited
Warranty is the only express warranty from Ford that applies to your vehicle.
Ford and the Ford Motor Vehicle Assurance Company neither assume nor authorize
any other person or entity to assume for it any other obligation or liability in
connection with your vehicle or this warranty.

Ford, Ford Motor Vehicle Assurance Company and your dealer are not responsible
for any time that you lose, for any inconvenience you might be caused, for the loss of
your transportation, or for any other incidental or consequential damages you may have.

You may have some implied warranties. For example, you may have:

• an implied warranty of merchantability (that the car or light truck is

reasonably fit for the general purpose for which it was sold); or

• an implied warranty of fitness for a particular purpose (that the car or light

truck is suitable for your special purposes).

These implied warranties are limited, to the extent allowed by law, to the time
period covered by the written warranties, or to the applicable time period
provided by state law, whichever period is shorter.

Some states do not allow Ford or Ford Motor Vehicle Assurance Company to limit
how long an implied warranty lasts or to exclude or limit incidental or consequential
damages, so the limitation and exclusions described above may not apply to you.

NOTE: This information about the limitation of implied warranties and the
exclusion of incidental and consequential damages under the NEW
VEHICLE LIMITED WARRANTY also applies to the EMISSIONS
WARRANTIES described on pages 11–23.

Ford participates in the BBB AUTO LINE warranty dispute resolution program.
You may contact BBB AUTO LINE by calling 800-428-3718.

You are required to submit your warranty dispute to the BBB AUTO LINE
before exercising rights or seeking remedies under the Federal Magnuson-Moss
Warranty Act, 15 U.S.C. § 2301 et seq. To the extent permitted by the
applicable state “Lemon Law”, you are also required to submit your warranty
dispute to the BBB AUTO LINE before exercising any rights or seeking
remedies under the ‘‘Lemon Law’’. If you choose to seek remedies that are not
created by the Magnuson-Moss Warranty Act or the applicable state “Lemon
Law,” you are not required to first use BBB AUTO LINE to resolve your dispute
– although the program is still available to you.

For more information regarding the BBB AUTO LINE program, see page 26 of
this booklet.

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QUICK REFERENCE: WARRANTY COVERAGE

This chart gives a general summary of your warranty coverage provided
by Ford Motor Company or Ford Motor Vehicle Assurance Company un­der the New Vehicle Limited Warranty. Please refer to the description
of warranty coverage for more specific information.

For each type of coverage, the chart shows two measures:

• years in service • miles driven

Your New Vehicle Limited Warranty

TYPE OF

COVERAGE

YEARS IN

SERVICE/MILES

DRIVEN

BUMPER TO BUMPER

SAFETY RESTRAINT SYSTEM

CORROSION (Perforation only)

6.0L POWERSTROKE
DIESEL ENGINE

3/36,000

5/50,000

5/UNLIMITED

5/100,000

The measure that occurs first determines how long your coverage lasts.
For example: Your Bumper to Bumper Coverage lasts for three years ­unless you drive more than 36,000 miles before three years elapse. In
that case, your coverage ends at 36,000 miles.

For more details on coverage, see:

➡ What is Covered? (pages 5-7)
➡ What is Not Covered? (pages 7-9)

WHAT IS COVERED?

The New Vehicle Limited Warranty coverage is provided by Ford Motor
Company or Ford Motor Vehicle Assurance Company, a subsidiary of
Ford Motor Company. These coverages include Bumper to Bumper cover­age, Safety Restraint coverage, Corrosion coverage, and 6.0L Power­Stroke威 Diesel Engine coverage.

Bumper To Bumper Coverage

Under your New Vehicle Limited Warranty, Bumper to Bumper Coverage
begins at the warranty start date and lasts for three years or 36,000 miles,
whichever occurs first. During this coverage period, authorized Ford Motor
Company dealers will repair, replace, or adjust all parts on your vehicle
that are defective in factory-supplied materials or workmanship. Items or

5

conditions that are not covered by the New Vehicle Limited Warranty are
described on pages 7-9.

Two separate warranties apply to tires on your new vehicle. The new Vehicle
Limited Warranty provides no-cost coverage for tire repairs, replacements, or
adjustments due to defects in factory-supplied materials or workmanship
during the Bumper to Bumper Coverage period. The tire manufacturer also
provides you with a separate tire warranty that may extend beyond the
Bumper to Bumper Coverage period. You will find the manufacturer’s tire
warranty with the owner literature supplied with your vehicle.

During the Bumper to Bumper Coverage period, your authorized Ford Motor
Company dealer has the desire to ensure your complete satisfaction at no
out-of-pocket cost to you. In addition, you have the option of having a tire
warranty repair performed by the tire manufacturer’s authorized service cen­ter. If you go to a tire service center during the Ford Bumper to Bumper
Coverage period for a covered repair (replacement or adjustment), you may
be charged a prorated amount for wear or other charges. If so, you should
present your paid invoice detailing the nature of the charges to any Ford
Motor Company dealership for refund consideration.

When making warranty repairs on your vehicle, the dealer will use Ford or
Motorcraft parts or remanufactured or other parts that are authorized by
Ford. In certain instances, Ford may authorize repairs at other than Ford
dealer facilities. Tire replacements under warranty will be made with the
same brand and model as originally equipped with the vehicle unless the
same brand and model is no longer available, in which case a tire of the
same brand, size, load, speed and tread type will be used. In some circum­stances, Ford may authorize another brand and/or model to substitute for
the original brand and model, even if still available.

Safety Restraint Coverage

Under your New Vehicle Limited Warranty, Safety Restraint Coverage begins
at the warranty start date and lasts for five years or 50,000 miles, whichever
occurs first.

During this coverage period, Ford Motor Company or Ford Motor Vehicle
Assurance Company warrants your vehicle’s safety belts and air bag Supple­mental Restraint System (SRS) against defects in factory-supplied materials
or workmanship.

Corrosion Coverage

Under your New Vehicle Limited Warranty, Corrosion Coverage begins at the
warranty start date and covers body sheet metal panels against corrosion
due to a defect in factory-supplied materials or workmanship. Corrosion cov­erage (which lasts for 5 years, regardless of miles driven) only applies if the
corrosion causes perforation (holes) in body sheet metal panels.

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If corrosion does not cause perforation (holes), and is not the result of
usage and/or environmental conditions, paint damage is covered under
the terms of the Bumper to Bumper Warranty (3 years or 36,000 miles,
whichever occurs first).

For damage caused by airborne material (environmental fallout) - where
there is no factory-related defect involved and therefore no warranty ­our policy is to cover paint damage due to airborne material for
12 months or 12,000 miles, whichever occurs first.

6.0L PowerStroke姞 Diesel Engine Coverage

The New Vehicle Limited Warranty covers the direct injection diesel en­gine and engine components against defects in factory-supplied materials
or

workmanship for five years after the warranty start date or 100,000

miles,

whichever occurs first.

After the end of the Bumper to Bumper Coverage period (three years or
36,000 miles, whichever occurs first), you must pay a $100 deductible for
each repair visit.

Ford Motor Company or Ford Motor Vehicle Assurance Company covers
the engine and these components: cylinder block, heads and all internal
parts, intake and exhaust manifolds, timing gear, harmonic balancer,
valve covers, oil pan and pump, water pump, fuel system (excluding fuel
lines and fuel tank), high pressure lines, gaskets and seals, glow plugs,
turbocharger, powertrain control module, electronic driver unit, injectors,
injection pressure sensor, high pressure oil regulator, exhaust back pres­sure regulator and sensor, camshaft position sensor, accelerator switch.

NOTE: Some components may also be covered by the Emissions War­ranties, with no deductible. For more information, see pages 11-23.

WHAT IS NOT COVERED?
Damage Caused By:

• accidents, collision or objects striking the vehicle (including driving
through a car wash)

• theft, vandalism, or riot

• fire or explosion

• using contaminated or improper fuel/fluids

• customer-applied chemicals or accidental spills

• driving through water deep enough to cause water to be ingested into

the engine

• misuse of the vehicle, such a driving over curbs, overloading, racing or
using the vehicle as a stationary power source

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Damage Caused by Alteration or Modification

The New Vehicle Limited Warranty does not cover any damage caused by:

•

alterations or modifications of the vehicle, including the body, chassis, or
components, after the vehicle leaves the control of Ford Motor Company

•

tampering with the vehicle, tampering with the emissions systems or with
the other parts that affect these systems (for example, but not limited to
exhaust and intake systems)

•

the installation or use of a non-Ford Motor Company part (other than a

⬙certified⬙ emissions part) or any part (Ford or non-Ford) designed for
⬙off-road use only⬙ installed after the vehicle leaves the control of Ford

Motor Company, if the installed part fails or causes a Ford part to fail. Ex­amples include, but are not limited to lift kits, oversized tires, roll bars,
cellular phones, alarm systems, automatic starting systems and
performance-enhancing powertrain components, and performance ‘‘chips’’

Damage Caused by Use and/or the Environment

The New Vehicle Limited Warranty does not cover surface rust, deterio­ration and damage of paint, trim, upholstery, and other appearance items
that result from use and/or exposure to the elements. You, as the owner,
are responsible for these items. Some examples are:

• dings, dents

• cuts, burns, punctures or tears

• road salt

• tree sap, bird and bee droppings

• windstorm, lightening, hail

• earthquake

• freezing, water or flood

• stone chips, scratches (some examples are on paint and glass)

windshield stress cracks. However, limited coverage on windshield stress

•

cracks will be provided for the first 12 months in service, regardless of
miles driven, even though caused by use and/or exposure to the elements.

Maintenance/Wear

The New Vehicle Limited Warranty does not cover: (1) parts and labor
needed to maintain the vehicle; and (2) the replacement of parts due to
normal wear and tear. You, as the owner, are responsible for these items.
See your Scheduled Maintenance Guide. Some examples of maintenance
and normal wear are:

• oil changes

• oils, lubricants, other fluids

• oil/air filters

• tire rotation

• cleaning/polishing

• clutch linings

• Wiper blades

• Wheel alignments and tire

balancing

• Brake pad/lining

8

Some maintenance and wear items have limited coverage, as follows:

•

wiper blade replacements are not
covered beyond 12 months in ser­vice, regardless of miles driven

• wheel alignments and tire bal­ancing (unless required by a war­ranty repair) are not covered

beyond 12 months or 12,000
miles, whichever occurs first

• Brake pad/lining replacements
are not covered beyond 12
months or 18,000 miles, which­ever occurs first

Tire Wear or Damage

The New Vehicle Limited Warranty does not cover normal wear or worn­out tires. Tires will not be replaced (unless required by a warranty re­pair) for wear or damage including:

• tire damage from road hazard such as cuts, snags, bruises, bulges,
puncture, and impact breaks

• tire damage due to under or over inflation, tire chain use, racing, spin­ning (as when stuck in snow or mud), improper mounting or dis­mounting, or tire repair

Other Items or Conditions Not Covered

The New Vehicle Limited Warranty does not cover:

• vehicles that have had the odometer disconnected, altered, or inopera­tive for an extended period of time with the result that the actual
mileage cannot be determined

• vehicles that have ever been labeled or branded as ⬙dismantled⬙, ⬙fire⬙,
⬙flood⬙, ⬙junk⬙, ⬙rebuilt⬙, ⬙reconstructed⬙,or⬙salvaged⬙; this will void

the New Vehicle Limited Warranty

• vehicles that have been determined to be a ⬙total loss⬙ by an insurance
company; this will void the New Vehicle Limited Warranty

• any Ford or Mercury vehicles that are converted to limousines. This
will void the New Vehicle Limited Warranty.

• converted ambulances that are not equipped with the Ford Ambulance
Prep Package, see important information about ambulance conversions
(page 28)

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4. In addition ...

ROADSIDE SERVICE ASSISTANCE (UNITED STATES, PUERTO
RICO, AND U.S. VIRGIN ISLANDS)

Your vehicle is covered by the complimentary Ford Roadside Assistance
Program (unless you are driving a daily rental unit). Under this program
Ford will cover:

• towing to the nearest Ford Motor Company dealership, or towing to
your selling dealership if within 35 miles

• flat tire change

• fuel delivery

• jump starts

• lock-out assistance

The Roadside Assistance Program is separate from the New Vehicle Lim­ited Warranty, but the Program’s time period runs concurrently with
Bumper to Bumper Warranty Coverage (three years or 36,000 miles,
whichever occurs first). If you need towing after Bumper to Bumper
Coverage has ended, Ford can arrange roadside assistance and charge
your credit card unless the problem is covered by another Ford warranty.
Ford will pay the tow charge under the other warranty.

For emergency roadside assistance, call 1-800-241-3673 (FORD),

24 hours a day, 365 days a year.

For daily rental units that must be towed because a covered part has
failed during the Bumper to Bumper Warranty period, Ford will cover
towing to the nearest Ford Motor Company dealership.

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5. Federal requirements for emissions warranties

QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE

This chart shows your warranty coverage under two emissions warranties
that Ford Motor Company provides, in compliance with Federal require­ments. The warranties are:

• Emissions Defects Warranty

• Emissions Performance Warranty

For full details on emissions control coverage, see:

➡ Emissions Defect Warranty (page 12)
➡ Emissions Performance Warranty (pages 12-13)
➡ What is Covered? (pages 13-15)
➡ What is Not Covered? (page 15)

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EMISSIONS DEFECT WARRANTY COVERAGE

During the warranty coverage period, Ford Motor Company warrants that:

• your vehicle or engine is designed, built, and equipped to meet - at
the time it is sold - the emissions regulations of the U.S. Environmen­tal Protection Agency (EPA).

• your vehicle or engine is free from defects in factory-supplied materi­als or workmanship that could prevent it from conforming with appli­cable EPA regulations.

• you will not be charged for diagnosis, repair, replacement, or adjust­ment of defective emissions-related parts listed under What is Cov-
ered? on pages 13-15.

The warranty coverage period for:

Passenger cars, light duty trucks (vehicles with a GVWR of 8,500 pounds

•

or less

— 8 years or 80,000 miles (whichever occurs first) for catalytic con-

verter, powertrain control module, onboard emissions diagnostic
device, natural gas vehicle (NGV) module (Bi-fuel/CNG), electronic
emission control unit, and transmission control module;

— 3 years or 36,000 miles (whichever occurs first) for all other cov-

ered parts.

• Heavy duty vehicles (vehicles with a gross vehicle weight over 8,500
pounds)

— 5 years or 100,000 miles (whichever occurs first) for covered die-

sel engine parts;

— 5 years or 50,000 miles (whichever occurs first) for all other cov-

ered parts.

See WHAT IS COVERED for list of covered parts.

EMISSIONS PERFORMANCE WARRANTY COVERAGE

Under Emissions Performance Warranty Coverage, Ford Motor Company
will repair, replace, or adjust - with no charge for labor, diagnosis, or
parts - any emissions control device or system, if you meet all of the fol­lowing conditions:

• You have maintained and operated your vehicle according to the in­structions on proper care in the Owner Guide,theScheduled Main-
tenance Guide, and this booklet.

• Your vehicle fails to conform, during the warranty coverage period, to
the applicable national EPA standards, as determined by an EPA ap­proved inspection and maintenance program.

• You are subject to a penalty or sanction under local, state, or federal

12

law because your vehicle has failed to conform to the emissions stan­dards. (A penalty or sanction can include being denied the right to
use your vehicle.)

• Your vehicle has not been tampered with, misused, or abused.

The warranty coverage period for:

Passenger cars, light duty trucks (vehicles with a GVWR of 8,500 pounds

•

or less

— 8 years or 80,000 miles (whichever occurs first) for catalytic con-

verter, powertrain control module, onboard emissions diagnostic
device, natural gas vehicle (NGV) module (Bi-fuel/CNG), electronic
emission control unit, and transmission control module;

— 2 years or 24,000 miles (whichever occurs first) for all other cov-

ered parts.

• Heavy duty vehicles (vehicles with a gross vehicle weight over 8,500
pounds)

— 5 years or 100,000 miles (whichever occurs first) for covered die-

sel engine parts;

— 5 years or 50,000 miles (whichever occurs first) for all other cov-

ered parts.

See WHAT IS COVERED for list of covered parts.

Note that the warranty period begins on the Warranty Start Date as
specified on page 2 of this booklet.

WHAT IS COVERED?

These parts are covered by both the Emissions Defect Warranty and the
Emissions Performance Warranty.

List of Parts Covered by Emissions Warranties For Cars, Light
Duty Trucks and Heavy Duty Vehicles

• Air Flow Sensor

• Air/Fuel Feedback Control System and Sensors

• Air Induction System

• Altitude Compensation System

• Catalytic Converter

• Cold Start Enrichment System

• Cold Start Fuel Injector (1)

• Controls for Deceleration

• Electronic Ignition System

• Exhaust Pipe (Manifold to Catalyst)

• Electronic Emissions Control Unit (ECU)

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• Electronic Engine Control Sensors and Switches

• Evaporative Emission Control System

• Exhaust Gas Recirculation (EGR) System

• Exhaust Heat Control Valve

• Exhaust Manifold

• Fuel Filler Cap and Neck Restrictor

• Fuel Injection System

• Fuel Injector Supply Manifold

• Fuel Sensor (1)

• Fuel Tank (non diesel only)

• Fuel Tank Pressure Control Valve (1)

• Idle Air Bypass Valve

• Ignition Coil and/or Control Module

• Intake Manifold

• Intercooler Assembly - Engine Charger

• Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD) System

• PCV System and Oil Filler Cap

• Powertrain Control Module

• Secondary Air Injection System

• Spark Control Components

• Spark Plugs and Ignition Wires

• Synchronizer Assembly

• Throttle Body Assembly (MFI)

• Transmission Control Module (TCM)

• Turbocharger Assembly

• NGV module (Bi-fuel/CNG)

(1) Flex Fuel vehicle only

List of Parts Covered for 5 Years or 100,000 Miles (whichever
occurs first) by Emissions Warranties for Diesel Engines

• Air Flow Sensor

• Air Fuel Feedback Control System and Sensors

• Cold Start Enrichment System

• Electronic Engine Control Sensors and Switches

• Exhaust Gas Recirculation (EGR) System

• Exhaust Manifold

• Fuel Injection System

• Intercooler Assembly - Engine Charger

• Powertrain Control Module (PCM)

• Turbocharger Assembly

Important Information About List of Parts

Also covered by the two emissions warranties are all emissions-related
bulbs, hoses, clamps, brackets, tubes, gaskets, seals, belts, connectors,
non diesel fuel lines, and wiring harnesses that are used with compo­nents on the list of parts, above.

14

Concerning parts that should be replaced on a certain maintenance
schedule: these parts remain under warranty until : (a) the first replace­ment time that is specified in your Owner Guide and the Scheduled
Maintenance Guide; or (b) the time or mileage limits of the Federal
Defect and Performance Warranties (whichever occurs first).

Your Ford Motor Company dealer maintains a complete list of parts cov­ered by emissions warranties. For more details about the specific parts
covered by the Emissions Defect Warranty, contact your dealer.

WHAT IS NOT COVERED?

Ford Motor Company may deny you warranty coverage if your vehicle or
a part has failed because of abuse, neglect, improper maintenance, unap­proved modifications, or any items included in What Is Not Covered?,
pages 7-9.

If you need more information about getting service under the Federal
Emissions Performance Warranty, or if you want to report what you
believe to be violations of the terms of this warranty, you may contact:

Manager, Certification and Compliance Division
(6405J)
Warranty Claims
Environmental Protection Agency
Ariel Rios building
1200 Pennsylvania Avenue, N.W.
Washington, D.C. 20460

15

6. California requirements for emissions warranties

QUICK REFERENCE: EMISSIONS WARRANTY COVERAGE

This chart shows the coverage Ford Motor Company provides under the
emissions control warranty to owners of vehicles certified for sale in California,
(your Vehicle Emissions Control Information label will indicate certified for sale
in California or conforms to California regulations) and registered in California,
Maine, Massachusetts, New York or Vermont. Also, diesel engine vehicles over
14,000 pounds (GVWR) registered in Maine, Massachusetts, or Pennsylvania
qualify for California emissions warranty coverage. This coverage is in addition to
Federal Emission warranties (Page 11). There are warranties:

•

Short-Term Defects Warranty (vehicles of 14,000 lbs.* and under)
(Non-PZEV certified vehicles)

• Long-Term Defects Warranty (vehicles of 14,000 lbs.* and under)

(Non-PZEV certified vehicles)

• Defects Warranty (vehicles over 14,000 lbs.*) (Non-PZEV certified vehicles)

• Performance Warranty (vehicles of 14,000 lbs.* and under)

(Non-PZEV certified vehicles)

• Defects and Performance Warranty (PZEV certified vehicles)

six

16

For full details about coverage under California requirements for emissions
control, see:

➡ Defects Warranties (pages 17-21)
➡ Performance Warranty (page 17)
➡ What Is Covered? (pages 19-21)

➡ What Is Not Covered? (page 21)

EXPLANATION OF CALIFORNIA EMISSIONS WARRANTIES

Your Warranty Rights and Obligations

(Applicable if your vehicle is certified for sale in California and registered in
California, Maine, Massachusetts, New York or Vermont, or for diesel engine
vehicles over 14,000 pounds GVWR registered in Maine, Massachusetts, or
Pennsylvania.)

The California Air Resources Board and Ford Motor Company are pleased to
explain the emission control system warranty on your 2006-model vehicle. In
California, new motor vehicles must be designed, built, and equipped to meet the
State’s stringent anti-smog standards. Ford must warrant the emission control
system on your vehicle for the periods of time listed on pages 17-18, provided
there has been no abuse, neglect, or improper maintenance of your vehicle.

Your emission control system may include parts such as the carburetor or fuel
injection system, the ignition system, catalytic converter, and the engine computer.
Also included may be hoses, belts, connectors, and other emissions-related
assemblies.

Where a warrantable condition exists, Ford Motor Company will repair your
vehicle at no cost to you including diagnosis, parts, and labor.

Manufacturer’s Warranty Coverage

If Gross Vehicle Weight Rating is 14,000 lbs. or less:

For 3 years or 50,000 miles (whichever first occurs):

1. If your vehicle fails a Smog Check inspection, all necessary repairs and

adjustments will be made by Ford to ensure that your vehicle passes the
inspection. This is your emission control system PERFORMANCE WARRANTY.

2. If any emissions-related part on your vehicle is defective, the part will be

repaired or replaced by Ford. This is your short-term emission control system
DEFECTS WARRANTY.

For 7 years or 70,000 miles (whichever first occurs):

If an emissions-related part listed on page 20 with coverage for 7 years or
70,000 miles is defective, the part will be repaired or replaced by Ford. This is
your long-term emission control system DEFECTS WARRANTY.

17

If Gross Vehicle Weight rating is over 14,000 lbs.:

For 5 years or 50,000 miles (gasoline powered engines and vehicles) or
5 years or 100,000 miles (diesel powered engines and vehicles) (whichever first
occurs):

If an emissions-related part on your vehicle is defective, the part will be repaired
or replaced by Ford. This is your emission control system DEFECTS WARRANTY.

Partial Zero Emission Vehicle (PZEV):

For 15 years or 150,000 miles (whichever first occurs) vehicles certified to PZEV
requirements qualify for this coverage:

1. If an emissions-related part on your vehicle is defective, the part will be

repaired or replaced by Ford. This is your emissions control system DEFECTS
WARRANTY.

2. If your vehicle fails a Smog Check inspection, all necessary repairs and adjust-

ments will be made by Ford to ensure that your vehicle passes the inspection.
This is your emission control system PERFORMANCE WARRANTY.

Owner’s Warranty Responsibilities

As the vehicle owner, you are responsible for the performance of the required
maintenance listed in your owner’s manual. Ford Motor Company recommends
that you retain all receipts covering maintenance on your vehicle, but Ford
cannot deny warranty coverage solely for the lack of receipts or for your failure
to ensure the performance of all scheduled maintenance.

You are responsible for presenting your vehicle to a Ford Motor Company dealer
as soon as a problem exists. The warranty repairs should be completed in a
reasonable amount of time, not to exceed
30 days.

As the vehicle owner, you should also be aware that Ford Motor Company may
deny you warranty coverage if your vehicle or a part has failed due to abuse,
neglect, improper maintenance, or unapproved modifications.

If you have any questions regarding your warranty rights and responsibilities, or if
you want to report what you believe to be violations of the terms of this warranty,
you may contact the Ford Customer Relationship Center at 1-800-392-3673 (FORD)
or the California Air Resources Board at:

State of California Air Resources Board
Mobile Source Operations Division
P.O. Box 8001
El Monte, California 91731-2990

18

WHAT IS COVERED?

The parts on the following list are covered by the Defects Warranties.

List of Parts Covered by Defects Warranties

• Air Flow Sensor

• Air/Fuel Feedback Control System and Sensors

• Air Induction System

• Altitude Compensation System

• Catalytic Converter

• Cold Start Enrichment System

• Cold Start Fuel Injector (2)

• Controls for Deceleration

• Electronic Emissions Control Unit (ECU)

• Electronic Ignition System

• Exhaust Pipe (Manifold to Catalyst)

• Electronic Engine Control Sensors and Switches

• Evaporative Emission Control System

Exhaust Gas Recirculation (EGR) System

•

• Exhaust Heat Control Valve

• Exhaust Manifold

• Fuel Filler Cap and Neck Restrictor

• Fuel Injection System (1)

• Fuel Injector Supply Manifold

• Fuel Sensor (2)

• Fuel Tank (non diesel only)

• Fuel Tank Pressure Control Valve (2)

• Idle Air Bypass Valve

• Ignition Coil and/or Control Module

• Intake Manifold (1)

• Intercooler Assembly - Engine Charger

• Malfunction Indicator Lamp (MIL)/On-Board Diagnostic (OBD) System

• PCV System and Oil Filler Cap

• Powertrain Control Module

• Secondary Air Injection System

• Spark Control Components

• Spark Plugs and Ignition Wires

• Synchronizer Assembly

• Throttle Body Assembly (MFI)

• Transmission Control Module (TCM)

• Turbocharger Assembly

• NGV module (Bi-fuel/CNG)

(1) Coverage for diesel engines is for five years or 100,000 miles (which­ever first occurs)

(2) Flex Fuel vehicle only

19

COVERAGE FOR 2006-MODEL VEHICLES (GVWR OF 14,000 LBS. OR LESS) UNDER LONG-TERM DEFECTS WARRANTY

(Coverage for Up to 7 Years/70,000 Miles, Whichever Occurs First) Ford and Mercury Vehicles Excluding Focus, Escape Hybrid and Mariner Hybrid

20

Engine Application

2.3L 3.0L 3.9L 4.0L 4.2L 4.6L 5.4L 6.0L 6.8L

Part Name

ABS Module X(19) X(19) X(19)

X(2)

Actuator Assembly X

Air Cleaner Assembly (ACL) X(20)

Cam Timing Assembly X(1) X X X X X(27) X

Catalytic Converter XXXXXXXXX

Charge Air Cooler X X(26)

EGR Cooler X

Engine Control Module XX XXXXXX

Engine Control Sensor and Fuel Charge Wiring Assembly X

Engine Timing Chain and Camshaft Tensioner X

Exhaust Flex Pipe X

Exhaust Manifold and Catalyst Assembly X(30) X

Exhaust Manifold Assembly (Left) X(3) X(13) X(21) X

Exhaust Manifold Assembly (Right) X(3) X X(14) X(22) X

Exhaust Manifold Gasket X(13)

Fuel Injection Pump Assembly X

Fuel Injection Supply Manifold Assembly X

Fuel Injector Fuel Supply Manifold Assembly X(4) X(16) X(20) X(26)

Fuel Injector Fuel Supply Manifold and Crossover Tube Assembly X(15)

Fuel Injector Nozzle Assembly X

Fuel Pressure Regulator X

Fuel Sender and Pump Assembly X(31) X(5) X(10) X X(10) X(17) X(17) X

Fuel Tank XX(6) XX(13)XXXX

Fuel Tank Filler Pipe X

Fuel Tube Assembly X(11)

Fuel Vapor Storage Canistor X(13) X(13) X(23)

Hydraulic Fluid Pump Cover Kit X

Hydraulic Fluid Pump Seal Kit X

Injector Driver Module X

Intake Manifold X(7) X X(12) X X X X(26)

NGV Module X

Output Shaft Speed (OSS) Sensor (as part of the automatic transmission assembly) X(2)

Powertrain Control Module Wiring Harness X(3) X(3) X X(13) X(18) X(24) X X

Solenoid Body Assembly X(28) XXX

Supercharger X

Supercharger Bypass Actuator X

Timing Chain X(20)

Timing Chain Cassette (Left/Right) X

Timing Chain Tensioner X(20)

Transmission Control Module X(2)

Transmission Control Module (as part of the transmission control assembly) X(8)

Transmission Fluid Temperature(TOT) Sensor (as part of the transmission control as-

sembly)

Transmission Range Sensor (as part of the transmission control module) X(2)

Transmission Shift Solenoid Assembly (as part of the transmission control assembly) X(2)

Turbine Shaft Speed (TSS) Sensor X(29) X(9) X

Turbocharger Assembly X

Valve Rocker Cover X(25) X

(1) Except Ranger; (2) Five Hundred, Fusion,Milan, Montego with 6-speed automatic transmission only; (3) Escape, Mariner Only; (4)Taurus Only; (5) Except Freestyle, Fusion, Milan;(6) Except Five Hundred, Freestyle, Taurus, Montego;(7) Except Escape,

Fusion, Mariner, Milan; (8) Five Hundred, Freestyle, Montego with CVTTransmission only; (9) Ranger, and Five Hundred, Fusion, Milan, Montego with 6-speed automatic transmission only; (10) Monterey Only; (11)Explorer, Mountaineer Only; (12) Explorer,

Mustang Only; (13) F-150 Only; (14) Explorer, F-150,Mountaineer Only; (15) Grand Marquis Only; (16) Crown Victoria, Grand Marquis Only; (17) Except F-150; (18) F-150, Mustang Only; (19) F-Super Duty Only;(20) GT Only; (21) Expedition, GT Only; (22)

Except Econoline, F-Super Duty;(23) F-150, GT Only; (24) Except GT; (25) Expedition, F-150Only; (26) Econoline Only; (27) Except F-Super Duty;(28) Fusion, Milan with 5-speed automatic transmission only;(29) Ranger only; (30) Fusion, Milan; (31) Except

Fusion, Milan

Important Information about List of Parts

Also covered by this warranty are all emissions-related bulbs, hoses,
clamps, brackets, tubes, gaskets, seals, belts, connectors, non diesel fuel
lines, and wiring harnesses that are used with components on the list of
parts above.

Concerning parts that should be replaced on a certain maintenance
schedule: these parts remain under warranty until the first required re­placement time that is specified in your Owner Guide and the Sched-

uled Maintenance Guide.

NOTE: If the diagnosis does not reveal a defect, the Defects Warranty

does not apply.

Your Ford Motor Company dealer maintains a complete list of covered
parts. For more details about the specific parts that are covered by the
Defects Warranty, contact your dealer.

WHAT IS NOT COVERED?

Ford Motor Company may deny you warranty coverage if your vehicle or
a part has failed because of abuse, neglect, improper maintenance, unap­proved modifications, or any items included in What Is Not Covered?,
pages 7-9.

21

7. Additional information about your emissions
warranty coverage, under Federal and California
requirements

HOW DO I GET WARRANTY SERVICE?

To get service under your emissions warranties, take your vehicle to any
Ford Motor Company dealer as soon as possible after illumination of the
Malfunction Indicator Light or it has failed an EPA-approved test or a
California Smog Check inspection. Be sure to show the dealer the docu­ment that says your vehicle has failed the test.

Your dealer will determine whether the repair is covered by the warranty.
If the dealer has a question about Emissions Performance Warranty cov­erage, it will forward the question to Ford Motor Company, which must
make a final decision within 30 days after you bring your vehicle in for
repair. (The decision will be made within a shorter time if state, local, or
federal law requires you to have the vehicle repaired more quickly in or­der to avoid additional penalties.) The deadline for a determination about
Emissions Performance Warranty Coverage does not need to be met if
you request a delay, agree to a delay in writing, or if the delay is caused
by an event for which neither Ford nor your dealer is responsible.

If a question about Emissions Performance Warranty coverage is referred
to Ford Motor Company, you will be notified by Ford Motor Company in
writing if your claim for warranty coverage is denied. The notice will ex­plain the basis for denying your claim. If you fail to receive this notice
within a timely manner, as determined above, Ford will perform the war­ranty repair for you free of charge.

HOW DO I HANDLE EMERGENCY REPAIRS?

If your vehicle needs an emergency warrantable repair and a Ford Motor
Company dealer is not available, or if a Ford Motor Company dealer can­not perform warrantable repair(s) within 30 days of you bringing your
vehicle to the dealer, repairs may be performed at any service establish­ment or by you using Ford equivalent replacement parts.

Ford will reimburse you for the cost of these warranty repairs including
diagnosis, if you take the part(s) that are replaced and the repair re­ceipt(s) to a Ford Motor Company dealer. The reimbursement shall not
exceed Ford’s suggested retail price for the warranted parts that are re­placed and labor charges based on Ford’s recommended time allowance
for the warranty repair and the geographically appropriate hourly rate.

22

WHAT REPLACEMENT PARTS SHOULD I USE?

Ford Motor Company recommends that you use genuine Ford replace­ment parts. However, when you are having non-warranty work done on
your vehicle, you may choose to use non-Ford parts.

If you decide to use non-Ford parts, be sure they are equivalent to Ford
parts in performance, quality, and durability. If you use replacement
parts that are not equivalent to Ford parts, your vehicle’s emissions con­trol systems may not work as effectively, and you may jeopardize your
emissions warranty coverage.

For vehicles within the warranty period, Ford will repair at no cost to
the owner, under the Federal Emissions Warranty, covered emission fail­ures caused by properly installed Ford parts or non-Ford parts that have
been “certified” by the U.S. Environmental Protection Agency (EPA).
Ford is not responsible for the cost of repairing any emission failures
caused by non-Ford parts that have not been “certified” by the EPA.

The maintenance, replacement, or repair of emissions control de­vices or systems can be performed by any automotive repair es­tablishment or individual using Ford replacement parts or EPA­certified parts without voiding your federal warranty coverage
for future repairs during the warranty period.

PROPER MAINTENANCE PRESERVES YOUR WARRANTY

If you do not maintain your vehicle properly, Ford may have the right to
deny you warranty coverage.

To have repairs made under this warranty, you may have to show that
you have followed Ford’s instructions on properly maintaining and using
your vehicle. You will find these instructions in your Owner Guide and
Scheduled Maintenance Guide. Be sure to save your service receipts
and to keep accurate records of all maintenance work.

CUSTOMER ASSISTANCE

If you are not satisfied with the handling of a warranty matter, see Cus­tomer Assistance, on the inside front cover, and Better Business Bu­reau (BBB) AUTO LINE program, page 26.

23

8. Noise emissions warranty

NOISE EMISSIONS WARRANTY FOR CERTAIN LIGHT TRUCKS

Ford Motor Company warrants to the first person who purchases this
vehicle for purposes other than resale and to each subsequent purchaser
that this vehicle as manufactured by Ford, was designed, built and
equipped to conform at the time it left Ford’s control with all applicable
U.S. EPA Noise Control Regulations.

This warranty covers this vehicle as designed, built and equipped by
Ford Motor Company, and is not limited to any particular part, compo­nent or system of the vehicle as manufactured by Ford. Defects in de­sign, assembly or in any part, component or system of the vehicle as
manufactured by Ford, which, at the time it left Ford’s control, caused
noise emissions to exceed Federal standards, are covered by this war­ranty for the life of the vehicle.

THE NOISE EMISSIONS WARRANTY OBLIGATIONS DO NOT AP­PLY TO:

• loss of time, inconvenience, loss of use of the vehicle, commercial loss
or, other consequential damages.

• any vehicle which is not covered by the U.S. EPA Medium and Heavy
Trucks Noise Emission Standards (40 C.F.R. Part 205, Subpart B).
Among the non-covered vehicles are those lacking a partially or fully
enclosed operator’s compartment, such as a basic stripped chassis,
those having a Gross Vehicle Weight Rating of 10,000 pounds or less,
and those sold outside the United States and its territories.

To the extent permitted by law, THIS WARRANTY IS EXPRESSLY IN­STEAD of any express or implied warranty, condition, or guarantee,
agreement, or representation, by any person with respect to conformity
of this vehicle with the U.S. EPA Noise Control Regulations, including
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS.

24

9. Ford Extended Service Plan

MORE PROTECTION FOR YOUR VEHICLE

You can get more protection for your new car or light truck by purchas­ing a Ford Extended Service Plan (Ford ESP). Ford ESP service con­tracts are backed by Ford Motor Company or subsidiaries of Ford Motor
Company (Ford Motor Service Company or the American Road Insurance
Company). They provide:

• benefits during the warranty period depending on the plan you pur­chase (such as: reimbursement for rentals; coverage for certain main­tenance and wear items); and

• protection against covered repair costs after your Bumper to Bumper
Warranty expires.

You may purchase Ford ESP from any Ford Motor Company dealer or
see our website at Ford-ESP.com. There are several Ford ESP plans
available in various time, distance and deductible combinations. Each
plan is tailored to fit your own driving needs, including reimbursement
for towing and rental.

When you purchase Ford ESP, you receive peace-of-mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 Ford Motor Company dealers.

NOTE: Repairs performed outside the United States, Canada, Guam or
Puerto Rico are not eligible for Ford ESP coverage.

This information is subject to change. Ask your dealer for complete de­tails about Ford ESP coverage.

25

10. Better Business Bureau (BBB) AUTO LINE
program

Your satisfaction is important to Ford Motor Company and to your dealer.
Experience has shown that our customers have been very successful in
achieving satisfaction by following the three-step procedure outlined on
the front page of this booklet. However, if your warranty concern has not
been resolved using the three-step procedure, you may be eligible to
participate in the BBB AUTO LINE program.

The BBB AUTO LINE program consists of two parts — mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a representative
of the BBB will contact the parties and explore options for settlement of
your claim. If mediation is not successful, customers with eligible claims
may participate in the BBB AUTO LINE arbitration process. An arbitration
hearing will be scheduled so that you can present your case in an informal
setting before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing. You are not bound by
the decision unless you choose to accept it, in which case Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.

To file a claim with BBB AUTO LINE, you will be asked for your name
and address, information about your vehicle, information about your
concerns and any steps you have already taken to try to resolve them.

You can get more information by calling BBB AUTO LINE at
1-800-428-3718, or writing to:

BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833

NOTE:

limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.

26

Ford Motor Company reserves the right to change eligibility

11. State warranty enforcement laws

These state laws - sometimes called “lemon laws” - allow owners to re­ceive a replacement vehicle or a refund of the purchase price, under cer­tain circumstances. The laws vary from state to state.

To the extent your state law allows, Ford Motor Company requires that
you first send us a written notification of any defects or non-conformities
that you have experienced with your vehicle. (This will give us the op­portunity to make any needed repairs before you pursue the remedies
provided by your state’s law.)

In all other states where not specifically required by state law, Ford Mo­tor Company requests that you give us the written notice.

Send your written notification to:

Ford Motor Company
Customer Relationship Center
16800 Executive Plaza Drive
P.O. Box 6248
Dearborn, MI 48121

27

12. Important information about ambulance con-

versions

Ford vehicles are suitable for producing ambulances only if equipped
with the Ford Ambulance Prep Package. In addition, Ford urges am-
bulance manufacturers to follow the recommendations of the Ford In-

complete Vehicle Manual and the Ford Truck Body Builders Layout
Book (and pertinent supplements).

Using a Ford vehicle without the Ford Ambulance Prep Package
to produce an ambulance could result in elevated underbody tem­peratures, fuel overpressurization, and the risk of fuel expulsion
and fires. Such use also voids the Ford Bumper to Bumper War­ranty and may void the Emissions Warranties.
You may determine whether the vehicle is equipped with the Ford Am­bulance Prep Package by inspecting the information plate on the driv-

er’s rear door pillar.
You may determine whether the ambulance manufacturer has followed Ford’s

recommendations by contacting the ambulance manufacturer of your vehicle.

28

www.ownerconnection.com

Designed with Ford owners in mind, this site features
updated information on vehicle service, special offers
and Ford-sponsored events in your community.

*6W7J19T201AE*

October 2005
Fifth Printing
Warranty Guide

6W7J-19T201-AE

Ford
Litho in USA