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2022 ESCAPE Owner’s Manual
2022 ESCAPE Owner’s Manual
owner.ford.com
ford.ca
September 2021
First Printing
Litho in U.S.A.
Page 2
The information contained in this publication was correct at the time of going to print. In the interest of
continuous development, we reserve the right to change specifications, design or equipment at any time
without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a
retrieval system or translated into any language in any form by any means without our written permission.
Errors and omissions excepted.
© Ford Motor Company 2021
All rights reserved.
Part Number: 20210825141848
California Proposition 65
WARNING: Operating, servicing and
maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals
including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the
State of California to cause cancer and birth
defects or other reproductive harm. To minimize
exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle
in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle.
For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
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Table of Contents
Contacting Us
Contacting Us ..................................................15
Introduction
About This Publication .................................17
Using This Publication .................................18
Symbols Glossary
Symbols Used on Your Vehicle .................19
Data Privacy
Data Privacy .....................................................22
Service Data ....................................................23
Event Data ........................................................23
Settings Data ..................................................24
Connected Vehicle Data .............................24
Mobile Device Data .......................................25
Emergency Call System Data ...................25
At a Glance
Instrument Panel ..........................................26
Child Safety
Child Safety Precautions ............................28
Child Restraint Anchor Points ..................29
Child Restraints .............................................30
Installing Child Restraints ...........................31
Booster Seats .................................................36
Child Safety Locks ........................................38
Seatbelts
Seatbelt Precautions ...................................39
Fastening the Seatbelts .............................40
Sensitive Locking Mode .............................40
Automatic Locking Mode ............................41
Adjusting the Seatbelts During
Pregnancy ....................................................42
Adjusting the Seatbelt Height ..................42
Seatbelt Reminder ........................................42
Checking the Seatbelts ..............................44
Seatbelt Extensions .....................................45
Personal Safety System™
What Is the Personal Safety System
..........................................................................46
How Does the Personal Safety System
Work ..............................................................46
Personal Safety System Components
..........................................................................46
Airbags
How Do the Front Airbags Work ..............47
How Do the Side Airbags Work ................47
How Do the Knee Airbags Work ..............48
How Does the Safety Canopy™ Work
..........................................................................48
Airbag Precautions .......................................49
Properly Adjusting the Driver and Front
Passenger Seats .......................................50
Children and Airbags ...................................50
Front Passenger Sensing System ............51
Crash Sensors and Airbag Indicator .......54
Disposing of Airbags ....................................55
Pedestrian Alert System
What Is the Pedestrian Alert System
..........................................................................56
911 Assist
What Is 911 Assist ..........................................57
Emergency Call Requirements .................57
Emergency Call Limitations .......................57
Keys and Remote Controls
Remote Control Limitations .....................58
Using the Remote Control .........................58
Opening and Closing the Flip Key ...........58
Removing the Key Blade ............................59
Sounding the Panic Alarm .........................59
Locating Your Vehicle ..................................59
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Changing the Remote Control Battery -
Vehicles With: Push Button Start .......60
Changing the Remote Control Battery -
Vehicles With: Flip Key .............................61
Replacing a Lost Key or Remote Control
..........................................................................62
Programming the Remote Control .........62
Keys and Remote Controls –
Troubleshooting ........................................63
MyKey™
What Is MyKey ...............................................64
MyKey Settings ..............................................64
Creating a MyKey - Vehicles With: Push
Button Start ................................................65
Creating a MyKey - Vehicles With: Flip
Key ..................................................................65
Programming a MyKey ................................65
Clearing All MyKeys ......................................66
Checking MyKey System Status .............66
Using MyKey With Remote Start
Systems ........................................................66
MyKey – Troubleshooting ..........................66
Doors and Locks
Operating the Doors From Outside Your
Vehicle ..........................................................69
Operating the Doors From Inside Your
Vehicle ..........................................................69
Autounlock ......................................................70
Autolock ............................................................70
Mislock ..............................................................70
Doors and Locks Audible Warnings .........71
Doors and Locks – Troubleshooting
............................................................................71
Keyless Entry
Locating the Keyless Entry Keypad .........73
Keyless Entry Limitations ...........................73
Master Access Code .....................................73
Keyless Entry Settings .................................74
Locking and Unlocking the Doors Using
Keyless Entry ...............................................75
Keyless Entry – Troubleshooting .............75
Easy Entry and Exit
How Does Easy Entry and Exit Work
...........................................................................77
Switching Easy Entry and Exit On and
Off ....................................................................77
Liftgate - Vehicles With:
Manual Liftgate
Opening the Liftgate ....................................78
Closing the Liftgate ......................................78
Liftgate - Vehicles With: Power
Liftgate
Liftgate Precautions ....................................80
Opening the Liftgate ...................................80
Setting the Liftgate Opening Height
..........................................................................82
Closing the Liftgate ......................................82
Stopping the Liftgate Movement ...........84
Liftgate Obstacle Detection .....................84
Liftgate – Troubleshooting ........................85
Security
Passive Anti-Theft System ........................87
Anti-Theft Alarm System ...........................87
Anti-Theft Alarm System Settings ........88
Security – Troubleshooting .......................89
Steering Wheel
Adjusting the Steering Wheel ...................91
Horn .....................................................................91
Switching the Heated Steering Wheel
On and Off ....................................................91
Wipers and Washers
Wipers ...............................................................92
Autowipers ......................................................92
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Switching the Rear Window Wiper On
and Off ..........................................................93
Reverse Wipe ..................................................93
Checking the Wiper Blades .......................94
Replacing the Front Wiper Blades .........94
Replacing the Rear Wiper Blades ...........94
Washers ............................................................95
Wipers and Washers – Troubleshooting
..........................................................................96
Exterior Lighting
Exterior Lighting Control .............................97
Headlamps ......................................................97
Headlamps – Troubleshooting ...............98
Autolamps .......................................................98
Exterior Lamps ...............................................99
Automatic High Beam Control ..............100
Automatic High Beam Control –
Troubleshooting .......................................102
Interior Lighting
Switching All of the Interior Lamps On
and Off ........................................................103
Switching the Front Interior Lamps On
and Off ........................................................103
Switching the Rear Interior Lamps On
and Off ........................................................103
Interior Lamp Function ..............................103
Adjusting the Instrument Panel Lighting
Brightness ..................................................103
Ambient Lighting .........................................103
Interior Lighting – Troubleshooting ......104
Windows
Opening and Closing the Windows ......105
Window Bounce-Back ..............................105
Locking the Rear Window Controls ......106
Interior Mirror
Interior Mirror Precautions ........................107
Manually Dimming the Interior Mirror
.........................................................................107
Auto-Dimming Interior Mirror ..................107
Exterior Mirrors
Adjusting the Exterior Mirrors .................108
Folding the Exterior Mirrors .....................108
Moonroof
Opening and Closing the Sun Shade
........................................................................10 9
Opening and Closing the Moonroof ......109
Venting the Moonroof ...............................109
Moonroof Bounce-Back ............................110
Instrument Cluster
Instrument Cluster Overview - Hybrid
Electric Vehicle (HEV), Vehicles With:
6.5 Inch Instrument Cluster Display
Screen ............................................................111
Instrument Cluster Overview - Hybrid
Electric Vehicle (HEV), Vehicles With:
12.3 Inch Instrument Cluster Display
Screen ...........................................................112
Instrument Cluster Overview - Gasoline,
Vehicles With: 4.2 Inch Instrument
Cluster Display Screen ............................113
Instrument Cluster Overview - Gasoline,
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen ...........................114
Instrument Cluster Overview - Gasoline,
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen ............................115
Instrument Cluster Overview - Plug-In
Hybrid Electric Vehicle (PHEV),
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen ...........................116
Instrument Cluster Overview - Plug-In
Hybrid Electric Vehicle (PHEV),
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen ............................117
Tachometer - Excluding: Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ..........................................117
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Power Gauge - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 6.5 Inch
Instrument Cluster Display Screen
..........................................................................118
Power Gauge - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV), Vehicles With: 12.3 Inch
Instrument Cluster Display Screen
..........................................................................118
Speedometer .................................................118
Fuel Gauge ......................................................118
Vehicle Range Display - Plug-In Hybrid
Electric Vehicle (PHEV) .........................119
High Voltage Battery Gauge - Plug-In
Hybrid Electric Vehicle (PHEV) ...........119
Engine Coolant Temperature Gauge
..........................................................................119
What Is the Information Bar .....................119
What Are the Instrument Cluster
Warning Lamps .........................................119
Instrument Cluster Warning Lamps ......120
What Are the Instrument Cluster
Indicators .....................................................121
Instrument Cluster Indicators ..................121
Instrument Cluster Display
Using the Instrument Cluster Display
Controls .......................................................123
Instrument Cluster Display Main Menu -
Vehicles With: 6.5 Inch Instrument
Cluster Display Screen ...........................123
Instrument Cluster Display Main Menu -
Vehicles With: 4.2 Inch Instrument
Cluster Display Screen ..........................124
Instrument Cluster Display Main Menu -
Vehicles With: 12.3 Inch Instrument
Cluster Display Screen ..........................124
Customizing the Instrument Cluster
Display - Vehicles With: 4.2 Inch
Instrument Cluster Display Screen
.........................................................................124
Customizing the Instrument Cluster
Display - Vehicles With: 6.5 Inch
Instrument Cluster Display Screen/12.3
Inch Instrument Cluster Display Screen
.........................................................................124
Personalized Settings ................................125
Fuel Economy Display ...............................126
Fuel Economy Display - Plug-In Hybrid
Electric Vehicle (PHEV) .........................127
Fuel Economy Display - Gasoline ..........127
EV Coach - Hybrid Electric Vehicle
(HEV)/Plug-In Hybrid Electric Vehicle
(PHEV) .........................................................127
What Is Electric Efficiency - Plug-In
Hybrid Electric Vehicle (PHEV) ..........128
What Is Brake Coach - Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................128
What Is the Trip Summary - Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) ........................128
Vehicle Charging Status - Plug-In Hybrid
Electric Vehicle (PHEV) ........................128
Trip Computer
Accessing the Trip Computer - Vehicles
With: 4.2 Inch Instrument Cluster
Display Screen ..........................................129
Accessing the Trip Computer - Vehicles
With: 6.5 Inch Instrument Cluster
Display Screen/12.3 Inch Instrument
Cluster Display Screen ..........................129
Resetting the Trip Computer ...................129
Resetting the Individual Trip Values -
Vehicles With: 4.2 Inch Instrument
Cluster Display Screen ..........................129
Configuring the Trip Computer - Vehicles
With: 4.2 Inch Instrument Cluster
Display Screen ..........................................129
Trip Data ..........................................................129
Head Up Display
What Is the Head Up Display ...................131
Switching the Head Up Display On and
Off ..................................................................131
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Head Up Display Settings ..........................131
Head Up Display Indicators ......................132
Head Up Display – Troubleshooting
.........................................................................133
Remote Start
What Is Remote Start ................................134
Remote Start Precautions .......................134
Remote Start Limitations .........................134
Enabling Remote Start ..............................134
Remotely Starting and Stopping the
Vehicle .........................................................134
Extending the Remote Start Duration
.........................................................................134
Remote Start Remote Control Indicators
.........................................................................135
Remote Start Settings ...............................135
Climate Control
Manual Climate Control ............................137
Automatic Climate Control - Vehicles
With: Dual Automatic Temperature
Control (DATC) ........................................138
Automatic Climate Control - Vehicles
With: Electronic Automatic
Temperature Control (EATC) ...............141
Hints on Controlling the Interior Climate
- Vehicles With: Automatic
Temperature Control .............................144
Hints on Controlling the Interior Climate
- Vehicles With: Manual Temperature
Control .........................................................145
Heated Windshield .....................................146
Heated Rear Window .................................146
Heated Exterior Mirrors .............................146
Interior Air Quality
What Is the Cabin Air Filter .......................147
Replacing the Cabin Air Filter ..................147
Front Seats
Front Seat Precautions .............................148
Sitting in the Correct Position .................148
Manual Seats ................................................149
Power Seats ....................................................151
Heated Seats ................................................154
Rear Seats
Manual Seats ................................................155
Rear Occupant Alert System
What is the Rear Occupant Alert System
.........................................................................158
How Does the Rear Occupant Alert
System Work .............................................158
Rear Occupant Alert System Precautions
.........................................................................158
Rear Occupant Alert System Limitations
.........................................................................158
Switching Rear Occupant Alert System
On and Off .................................................158
Rear Occupant Alert System Indicators
.........................................................................159
Rear Occupant Alert System Audible
Warnings .....................................................159
Memory Function
How Does the Memory Function Work
........................................................................16 0
Memory Function Precautions ...............160
Locating the Memory Function Buttons
........................................................................16 0
Saving a Preset Position ...........................160
Recalling a Preset Position ......................160
Garage Door Opener
What Is the Garage Door Opener ..........162
How Does the Garage Door Opener Work
.........................................................................162
Garage Door Opener Precautions .........162
Garage Door Opener Limitations ..........162
Programming the Garage Door Opener
to Your Hand-Held Transmitter .........163
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Programming the Garage Door Opener
to Your Garage Door Opener Motor
.........................................................................163
Programming the Garage Door Opener
to Your Gate Opener Motor .................164
Clearing the Garage Door Opener .........164
Reprogramming the Garage Door Opener
.........................................................................165
Garage Door Opener Radio Frequencies
.........................................................................165
USB Ports
Locating the USB Ports .............................166
Playing Media Using the USB Port .......166
Charging a Device ........................................167
Power Outlet - Vehicles With:
12V Power Outlet
What Is the Power Outlet ........................168
Power Outlet Precautions .......................168
Locating the Power Outlets ....................168
Wireless Accessory Charger
What Is the Wireless Accessory Charger
........................................................................16 9
Wireless Accessory Charger Precautions
........................................................................16 9
Locating the Wireless Accessory Charger
........................................................................16 9
Charging a Wireless Device .....................169
Storage
Cup Holders ...................................................170
Glasses Holder ..............................................170
Starting and Stopping the
Engine
Starting and Stopping the Engine –
Precautions .................................................171
Ignition Switch ................................................171
Push Button Ignition Switch ....................172
Starting the Engine ......................................172
Engine Block Heater ....................................174
Stopping the Engine ...................................175
Automatic Engine Stop .............................176
Starting and Stopping the Engine –
Troubleshooting .......................................176
Hybrid Electric Vehicle
Information
What is a Hybrid Electric Vehicle ...........179
How Does a Hybrid Electric Vehicle Work
.........................................................................179
Hybrid Electric Vehicle Driving
Characteristics ..........................................179
Hybrid Electric Vehicle Indicators ..........179
Hybrid Electric Vehicle Information –
Troubleshooting ......................................180
Plug-In Hybrid Electric Vehicle
Information .................................................181
Plug-In Hybrid Electric Vehicle
Information – Troubleshooting ..........182
Auto-Start-Stop
What Is Auto-Start-Stop ..........................184
Auto-Start-Stop Precautions .................184
Switching Auto-Start-Stop On and Off
.........................................................................184
Stopping the Engine ...................................184
Restarting the Engine ................................184
Auto-Start-Stop Indicators .....................184
Auto-Start-Stop – Troubleshooting
.........................................................................185
Fuel and Refueling
Fuel and Refueling Precautions .............187
Fuel Quality ...................................................188
Locating the Fuel Filler Funnel ...............189
Running Out of Fuel ...................................189
Refueling ..........................................................191
Fuel Tank Capacity .....................................195
Fuel and Refueling – Troubleshooting
........................................................................19 6
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Catalytic Converter
What Is the Catalytic Converter ............198
Catalytic Converter Precautions ...........198
Catalytic Converter – Troubleshooting
........................................................................19 8
High Voltage Battery
What Is the High Voltage Battery ..........199
High Voltage Battery Precautions .........199
Charging Your Vehicle - Plug-
In Hybrid Electric Vehicle
(PHEV)
What is AC Charging .................................200
Charging Your Vehicle Precautions ......200
Charging Equipment .................................200
Locating the Charge Port ........................203
Charge Port Indicators .............................204
AC Charging ..................................................205
Setting the Charging Schedule and
Preferences ..............................................206
Charging Your Vehicle – Troubleshooting
........................................................................207
Automatic Transmission
Automatic Transmission Precautions
.......................................................................20 9
Automatic Transmission Positions ......209
Shifting Your Vehicle Into Gear ..............210
Automatic Transmission Position
Indicators ....................................................210
Temporary Neutral Mode ...........................211
Automatic Return to Park (P) ..................211
Grade Assist - Hybrid Electric Vehicle
(HEV) ...........................................................212
Manual Park Release - Gasoline ............212
Automatic Transmission Audible
Warnings .....................................................214
Automatic Transmission –
Troubleshooting .......................................214
All-Wheel Drive
How Does All-Wheel Drive Work ...........216
All-Wheel Drive Precautions ...................216
All-Wheel Drive Limitations ....................216
All-Wheel Drive – Troubleshooting ......216
Brakes
Brake Precautions ........................................217
Anti-Lock Braking System ........................217
Brake Over Accelerator ..............................217
Locating the Brake Fluid Reservoir ........218
Checking the Brake Fluid ..........................218
Brake Fluid Specification ..........................218
Brakes – Troubleshooting ........................219
Electric Parking Brake
What Is the Electric Parking Brake .......220
Applying the Electric Parking Brake ......220
Applying the Electric Parking Brake in an
Emergency ................................................220
Manually Releasing the Electric Parking
Brake ...........................................................220
Automatically Releasing the Electric
Parking Brake .............................................221
Electric Parking Brake Audible Warning
.........................................................................22 1
Releasing the Electric Parking Brake if
the Vehicle Battery Has Run Out of
Charge ..........................................................221
Electric Parking Brake – Troubleshooting
.........................................................................22 1
Hill Start Assist
What Is Hill Start Assist ............................223
How Does Hill Start Assist Work ...........223
Hill Start Assist Precautions ...................223
Hill Start Assist – Troubleshooting ......223
Auto Hold
How Does Auto Hold Work .....................224
Switching Auto Hold On and Off ..........224
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Using Auto Hold ..........................................224
Auto Hold Indicators ..................................224
Traction Control
How Does Traction Control Work .........225
Switching Traction Control On and Off
........................................................................225
Traction Control Indicator ........................225
Traction Control – Troubleshooting .....225
Stability Control
How Does Stability Control Work .........227
Switching Stability Control On and Off
........................................................................228
Stability Control Indicator .......................228
Stability Control – Troubleshooting .....228
Steering
Electric Power Steering ............................229
Steering – Troubleshooting ....................229
Parking Aids
Parking Aid Precautions ...........................230
Rear Parking Aid ..........................................230
Front Parking Aid ..........................................231
Side Parking Aid - Vehicles With: Active
Park Assist .................................................232
Parking Aid Indicators ...............................233
Parking Aids – Troubleshooting ............234
Rear View Camera
What Is the Rear View Camera .............235
Rear View Camera Precautions ............235
Locating the Rear View Camera ...........235
Rear View Camera Guide Lines .............235
Rear View Camera Object Distance
Indicators ...................................................236
Rear View Camera Settings ....................236
Active Park Assist
What Is Active Park Assist .......................238
How Does Active Park Assist Work ......238
Active Park Assist Precautions ..............238
Switching Active Park Assist On and Off
........................................................................238
Entering a Parallel Parking Space ........238
Entering a Perpendicular Parking Space
........................................................................239
Exiting a Parking Space ............................239
Active Park Assist – Troubleshooting
........................................................................240
Cruise Control
What Is Cruise Control ..............................242
Switching Cruise Control On and Off
........................................................................242
Setting the Cruise Control Speed .........242
Canceling the Set Speed .........................243
Resuming the Set Speed .........................243
Cruise Control Indicators .........................243
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work ..................................244
Adaptive Cruise Control Precautions
........................................................................244
Adaptive Cruise Control Limitations
........................................................................245
Switching Adaptive Cruise Control On
and Off ........................................................247
Adaptive Cruise Control Automatic
Cancellation ..............................................247
Setting the Adaptive Cruise Control
Speed ..........................................................247
Setting the Adaptive Cruise Control Gap
........................................................................248
Canceling the Set Speed .........................249
Resuming the Set Speed .........................249
Overriding the Set Speed ........................249
Adaptive Cruise Control Indicators ......250
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Switching From Adaptive Cruise Control
to Cruise Control .....................................250
Lane Centering ............................................250
Intelligent Adaptive Cruise Control ......253
Adaptive Cruise Control –
Troubleshooting ......................................254
Drive Mode Control
What Is Drive Mode Control ....................257
Selecting a Drive Mode - Excluding:
Plug-In Hybrid Electric Vehicle (PHEV)
........................................................................25 7
Selecting a Drive Mode .............................257
Drive Modes ..................................................258
Plug-In Hybrid Electric Vehicle Drive
Modes .........................................................259
Lane Keeping System
What Is the Lane Keeping System ........261
How Does the Lane Keeping System
Work .............................................................261
Lane Keeping System Precautions .......261
Lane Keeping System Limitations ........261
Switching the Lane Keeping System On
and Off .......................................................262
Switching the Lane Keeping System
Mode ...........................................................262
Alert Mode .....................................................262
Aid Mode ........................................................263
Alert and Aid Mode ....................................263
Lane Keeping System Indicators ..........264
Lane Keeping System – Troubleshooting
........................................................................265
Blind Spot Information
System
What Is Blind Spot Information System
........................................................................268
How Does Blind Spot Information
System Work ............................................268
Blind Spot Information System
Precautions ..............................................268
Blind Spot Information System
Limitations ................................................268
Blind Spot Information System
Requirements ..........................................268
Switching Blind Spot Information
System On and Off ................................268
Locating the Blind Spot Information
System Sensors ......................................269
Blind Spot Information System
Indicators ...................................................269
Blind Spot Information System –
Troubleshooting ......................................270
Cross Traffic Alert
What Is Cross Traffic Alert ........................271
How Does Cross Traffic Alert Work .......271
Cross Traffic Alert Precautions ...............271
Cross Traffic Alert Limitations .................271
Switching Cross Traffic Alert On and Off
..........................................................................271
Locating the Cross Traffic Alert Sensors
.........................................................................272
Cross Traffic Alert Indicators ...................272
Cross Traffic Alert – Troubleshooting
.........................................................................273
Pre-Collision Assist
What Is Pre-Collision Assist ....................274
How Does Pre-Collision Assist Work
........................................................................27 4
Pre-Collision Assist Precautions ...........274
Pre-Collision Assist Limitations ............275
Switching Pre-Collision Assist On and
Off .................................................................275
Locating the Pre-Collision Assist Sensors
........................................................................276
Distance Indication ....................................276
Distance Alert ...............................................278
Automatic Emergency Braking ..............278
Evasive Steering Assist .............................279
Pre-Collision Assist – Troubleshooting
.......................................................................28 0
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Driver Alert
What Is Driver Alert ....................................282
How Does Driver Alert Work ...................282
Driver Alert Precautions ...........................282
Driver Alert Limitations .............................282
Switching Driver Alert On and Off ........282
Driver Alert Indicators ...............................283
Driver Alert – Troubleshooting ..............283
Speed Sign Recognition
What Is Speed Sign Recognition ..........284
How Does Speed Sign Recognition Work
........................................................................284
Speed Sign Recognition Precautions
........................................................................284
Speed Sign Recognition Limitations
........................................................................284
Speed Sign Recognition Indicators ......284
Setting the Speed Sign Recognition
Speed Warning ........................................285
Setting the Speed Sign Recognition
Speed Tolerance .....................................285
Speed Sign Recognition –
Troubleshooting ......................................285
Load Carrying
Load Carrying Precautions ......................287
Locating the Safety Compliance
Certification Labels ...............................288
What Is the Gross Axle Weight Rating
........................................................................288
What Is the Gross Vehicle Weight Rating
........................................................................288
What Is the Gross Combined Weight
Rating .........................................................288
Calculating Payload ..................................290
Calculating the Load Limit .....................290
Roof Rack ......................................................292
Luggage Compartment
Installing and Removing the Luggage
Compartment Cover .............................294
Connecting a Trailer
Connecting a Trailer Precautions .........296
Connecting a Trailer ..................................296
Towing a Trailer
Towing a Trailer Precautions ..................298
Trailer Brake Precautions ........................298
Towing a Trailer Limitations ...................299
Loading Your Trailer ...................................299
Trailer Towing Hints ...................................299
Launching or Retrieving a Boat or
Personal Watercraft .............................300
Towing Weights and Dimensions ..........301
Trailer Sway Control
How Does Trailer Sway Control Work
........................................................................303
Trailer Sway Control Precautions .........303
Switching Trailer Sway Control On and
Off ................................................................303
Driving Hints
Cold Weather Precautions ......................304
Breaking-In ...................................................304
Driving Economically ................................304
Driving in Special Conditions .................304
Driving Through Shallow Water ............306
Floor Mats .....................................................306
Crash and Breakdown
Information
Roadside Assistance ................................308
High Voltage Battery Vehicle Precautions
- Hybrid Electric Vehicle (HEV) ........309
Switching the Hazard Flashers On and
Off .................................................................310
Jump Starting the Vehicle ........................310
Post-Crash Alert System ..........................313
Automatic Crash Shutoff .........................314
Transporting the Vehicle ...........................314
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Towing Your Vehicle
Towing Your Vehicle Precautions ..........316
Recreationally Towing Your Vehicle -
Gasoline, AWD ..........................................316
Recreationally Towing Your Vehicle -
Gasoline, FWD ..........................................316
Recreationally Towing Your Vehicle -
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) ..........316
Emergency Towing - Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) .........................................317
Emergency Towing - 8-Speed Automatic
Transmission – 8F24 ..............................317
Emergency Towing - 8-Speed Automatic
Transmission – 8F35 .............................318
Towing Your Vehicle – Troubleshooting
.........................................................................318
Fuses
Fuse Precautions .........................................319
Under Hood Fuse Box ................................319
Body Control Module Fuse Box .............325
Identifying Fuse Types ..............................327
Fuses – Troubleshooting ..........................327
Maintenance
Maintenance Precautions .......................328
Opening and Closing the Hood .............328
Under Hood Overview - 1.5L EcoBoost™
........................................................................330
Under Hood Overview - 2.0L EcoBoost™
.........................................................................331
Under Hood Overview - Hybrid Electric
Vehicle (HEV) ...........................................332
Engine Oil .......................................................333
Checking the Coolant ...............................334
Changing the Engine Air Filter - 1.5L
EcoBoost™/2.0L EcoBoost™ ..........338
Changing the Engine Air Filter - 2.5L,
Hybrid Electric Vehicle (HEV)/Plug-In
Hybrid Electric Vehicle (PHEV) .........339
Changing the Fuel Filter - Gasoline,
Hybrid Electric Vehicle (HEV) ...........340
Drive Belt Routing Overview - 1.5L
EcoBoost™ ..............................................340
Drive Belt Routing Overview - 2.0L
EcoBoost™ ................................................341
12V Battery .....................................................341
Changing the 12V Battery ........................343
Adjusting the Headlamps .......................344
Exterior Bulbs ...............................................345
Interior Bulbs ................................................348
Vehicle Care
Cleaning Products ......................................349
Cleaning the Exterior .................................349
Cleaning the Interior ...................................351
Repairing Minor Paint Damage ..............353
Waxing Your Vehicle ..................................353
Body Styling Kits
Body Styling Kit Precautions ..................354
Storing Your Vehicle
Preparing Your Vehicle for Storage ......355
Removing Your Vehicle From Storage
........................................................................356
Wheel and Tire Information
Locating the Tire label ..............................357
Department of Transportation Uniform
Tire Quality Grades ................................357
Information on the Tire Sidewall ..........358
Glossary of Tire Terminology .................363
Tire Replacement Requirements .........364
Using Snow Chains ....................................366
Tire Care
Checking the Tire Pressures ...................368
Inflating the Tires .......................................368
Inspecting the Tire for Wear ...................369
11
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Table of Contents
Inspecting the Tire for Damage ............369
Inspecting the Wheel Valve Stems ......370
Tire Rotation .................................................370
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit
.........................................................................372
Tire Sealant and Inflator Kit Precautions
.........................................................................372
Locating the Tire Sealant and Inflator Kit
.........................................................................372
Tire Sealant and Inflator Kit Components
.........................................................................372
Using the Tire Sealant and Inflator Kit
........................................................................37 3
Tire Pressure Monitoring
System
What Is the Tire Pressure Monitoring
System ........................................................378
Tire Pressure Monitoring System
Overview ....................................................378
Tire Pressure Monitoring System
Precautions ...............................................379
Tire Pressure Monitoring System
Limitations ................................................379
Viewing the Tire Pressures .....................380
Tire Pressure Monitoring System –
Troubleshooting .....................................380
Changing a Road Wheel
Changing a Flat Tire ...................................382
Wheel Nuts ...................................................386
Capacities and Specifications
Engine Specifications - 1.5L EcoBoost™
........................................................................387
Engine Specifications - 2.0L EcoBoost™
.......................................................................38 8
Engine Specifications - 2.5L, Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) .......................389
Motorcraft Parts - 1.5L EcoBoost™ .....390
Motorcraft Parts - 2.0L EcoBoost™ ....390
Motorcraft Parts - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................391
Engine Oil Capacity and Specification -
1.5L EcoBoost™ ......................................392
Engine Oil Capacity and Specification -
2.0L EcoBoost™ .....................................393
Engine Oil Capacity and Specification -
2.5L, Hybrid Electric Vehicle (HEV)/
Plug-In Hybrid Electric Vehicle (PHEV)
........................................................................395
Cooling System Capacity and
Specification - 1.5L EcoBoost™ .......396
Cooling System Capacity and
Specification - 2.0L EcoBoost™ .......397
Cooling System Capacity and
Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) ........................................397
Fuel Tank Capacity - Excluding: Hybrid
Electric Vehicle (HEV)/Plug-In Hybrid
Electric Vehicle (PHEV) .......................398
Fuel Tank Capacity - Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) .......................................399
Air Conditioning System Capacity and
Specification - 1.5L EcoBoost™ .......400
Air Conditioning System Capacity and
Specification - 2.0L EcoBoost™ .......401
Air Conditioning System Capacity and
Specification - 2.5L, Hybrid Electric
Vehicle (HEV)/Plug-In Hybrid Electric
Vehicle (PHEV) .......................................402
Washer Fluid Specification .....................402
Brake Fluid Specification ........................403
Vehicle Identification
Vehicle Identification Number ..............404
Connected Vehicle
Connected Vehicle Requirements .......405
Connected Vehicle Limitations .............405
12
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Table of Contents
Connecting the Vehicle to a Mobile
Network .....................................................405
Connecting the Vehicle to a Wi-Fi
Network .....................................................405
Connected Vehicle – Troubleshooting -
Vehicles With: Modem .........................406
Connected Vehicle – Troubleshooting -
Vehicles With: SYNC 3 ..........................407
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ........409
Changing the Vehicle Wi-Fi Hotspot
Name or Password ................................409
Audio System
Audio System Precautions ......................410
Switching the Audio Unit On and Off
........................................................................41 0
Selecting the Audio Source .....................410
Playing or Pausing the Audio Source
........................................................................41 0
Adjusting the Volume ................................410
Switching Shuffle Mode On and Off
........................................................................41 0
Switching Repeat Mode On and Off
........................................................................41 0
Setting a Memory Preset .........................410
Muting the Audio ..........................................411
Adjusting the Sound Settings ..................411
Setting the Clock and Date .......................411
AM/FM Radio ................................................412
Digital Radio ..................................................412
Satellite Radio ..............................................414
SYNC™
General Information ...................................415
Using Voice Recognition ...........................416
Using SYNC™ With Your Phone ............418
SYNC™ Applications and Services ......419
Using SYNC™ With Your Media Player
.........................................................................421
SYNC™ Troubleshooting .........................421
SYNC™ 3
General Information ...................................431
Using Voice Recognition ..........................433
Entertainment .............................................440
Phone .............................................................450
Navigation .....................................................452
Electric Vehicle Information ....................457
Apps ................................................................462
Settings ..........................................................464
SYNC™ 3 Troubleshooting ....................466
Accessories
Accessories ...................................................479
Ford Protect
What Is Ford Protect ................................480
Scheduled Maintenance
General Maintenance Information ......482
Normal Scheduled Maintenance .........485
Special Operating Conditions Scheduled
Maintenance ............................................487
Customer Information
Rollover Warning ........................................490
The Better Business Bureau Auto Line
Program .....................................................490
The Mediation and Arbitration Program
.........................................................................491
Ordering a Canadian French Owner's
Manual ........................................................491
Reporting Safety Defects in the United
States .........................................................492
Reporting Safety Defects in Canada
........................................................................492
Radio Frequency Certification Labels
........................................................................493
Perchlorate ...................................................530
Replacement Parts Recommendation
........................................................................530
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Table of Contents
Mobile Communications Equipment
.........................................................................531
Federal Highway Administration
Regulation ..................................................531
End User License Agreement .................532
Emission Law ...............................................557
Appendices
Electromagnetic Compatibility .............559
Declaration of Conformity .......................561
14
Page 18
Contacting Us
If you require assistance or clarification on
policies or procedures, please contact the
customer relationship center.
United States
Ford Motor Company
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to an account manager, visit
www.ford.com/finance.
Canada
Customer Relationship Center
Ford Motor Company of Canada Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
www.ford.ca
Facebook: FordServiceCA (English),
FordServiceQC (Francais)
Australia
Ford Motor Company
Attention: Customer Relationship Centre
Private Mail Bag 5
Fairlane Business Park #3
Campbellfield, Victoria, 3061
Telephone: 13 3673 (FORD)
E-mail: [email protected]
New Zealand
Ford Motor Company
Attention: Customer Relationship Centre
Private Bag 76912
Manukau City 2241
Telephone: 0800 367 369 (FORDNZ)
E-mail: [email protected]
China - Imported Vehicle
Customer Relationship Center
Telephone: 400-690-1886
Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship Center
Telephone: 800-810-8168
Mobile: 400-887-7766
Website: https://www.ford.com.cn/
Asia Pacific
E-mail: [email protected]
Caribbean, Central America and
Israel
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Fax: (313) 390-0804
Telephone: (313) 594-4857
E-mail: [email protected]
15
Page 19
Contacting Us
U.S. Virgin Islands and Puerto Rico
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (800) 841-3673
E-mail: [email protected]
Argentina
Telephone: 0800-888-3673
Brazil
www.ford.com.br
North Africa
E-mail: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
Puerto Rico
Ford International Business Development,
Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
1-800-392-3673 (FORD)
Fax: (313) 390-0804
E-mail: [email protected]
www.ford.com.pr
Middle East
Ford Middle East Customer Relationship
Center
P.O. Box 21740
Dubai, United Arab Emirates
Telephone: 80004441066
Toll-free number for the Kingdom of Saudi
Arabia: 8008443673
Mobily and Zain cell phone users in Saudi
Arabia: 800850078
Kuwait: 22280384
Local telephone number for Kuwait: +965
1 898900
Fax: +971 4 3327266
E-mail: [email protected]
www.me.ford.com
South Korea
Telephone: +82-02-1600-6003
E-mail: [email protected]
16
Page 20
Introduction
ABOUT THIS PUBLICATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
WARNING: You risk death, fire, or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol.
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle in order to benefit
from greater safety and pleasure from
driving it. Use this publication to familiarize
yourself with the basics and then read the
digital version, that is available in your
vehicle. You can also view the
comprehensive manual through the
FordPass app and through the local Ford
website.
Note: To download the FordPass app, visit
your device's app store.
Note: To find the local Ford website, visit
ht
tps://corporate.ford.com/operations/
locations/global-links.html.
Note: Use and operate your vehicle in line
with all applicable laws and regulations.
Note: Pass on all printed owner’s
information when selling this vehicle.
Our digital resources include a
comprehensive digital Owner’s Manual
dynamically created according to the
features on your vehicle by using the
vehicle identification number. See
Locating the Vehicle Identification
Number (page 404). The digital Owner’s
Manual includes visual and full text search
functions so that you can quickly locate
the information you are looking for. It also
includes links to a number of how-to
videos created to help you understand
some of the advanced technologies on
your vehicle.
Features and Options
This publication describes product features
and options available throughout the range
of available models, sometimes even
before they are generally available. It could
describe options that are not available on
the vehicle you have purchased.
Illustrations
Some of the illustrations in this publication
could show features as used in different
models, so they could appear different to
you on your vehicle.
Location of Components
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
17
Page 21
903
Introduction
E154
Right-hand side.A
Left-hand side.B
USING THIS PUBLICATION
To quickly locate information about your
vehicle, use the word search within the
Owner's Manual application.
18
Page 22
E162384
E139223
128
Symbols Glossary
SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you may
see on your vehicle.
Air conditioning system
Air conditioning system lubricant
E231157
E270480
type
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Brake system
Cabin air filter
Check fuel cap
Child seat tether anchor
Cruise control
E332905
Do not open when hot
Electric Parking brake
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
E231160
Airbag
Child safety door lock or unlock
Child seat lower anchor
Front fog lamps
Fuel pump reset
19
Page 23
E65963
Symbols Glossary
Fuse compartment
Hazard flashers
Heated rear window
Windshield defrosting system
Interior luggage compartment
release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Passenger airbag deactivated
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
E231159
Safety alert
See Owner's Manual
See Service Manual
E231158
Malfunction Indicator Lamp
(MIL)
Side airbag
Shield the eyes
E270945
E139213
Horn control
Panic alarm
Parking aid
Passenger airbag activated
Stability control
E138639
Hill descent control
Trail control
E332910
Windshield wiping system
20
Page 24
E132353
Symbols Glossary
Windshield wash and wipe
21
Page 25
Data Privacy
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of release, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
22
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Data Privacy
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
23
Page 27
Data Privacy
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe. See Settings (page 464).
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. The
modem was enabled when your
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit www
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle (page 405).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www
vehicle was built and periodically
.FordConnected.com or
.FordConnected.com.
24
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Data Privacy
MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See Apps
(page 462).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
master reset function to erase the stored
information. See Settings (page 464).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www
.FordConnected.com.
EMERGENCY CALL SYSTEM
D ATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
25
Page 29
INSTRUMENT PANEL
Air vents.A
Direction indicators. See Overriding Automatic High Beam Control (page
B
102).
Cruise controls. See What Is Cruise Control (page 242).C
Information Display. See Instrument Cluster Overview (page 113).D
Information display controls and audio controls. See Using the Instrument
E
Cluster Display Controls (page 123). See Muting the Audio (page 411).
Wiper lever. See Switching Windshield Wipers On and Off (page 92).F
Touchscreen display.G
Audio unit controls. See Playing or Pausing the Audio Source (page 410).H
Hazard flasher. See Switching the Hazard Flashers On and Off (page 310).I
Passenger airbag deactivation indicator. See Crash Sensors and Airbag
J
Indicator (page 54).
Glove compartment.K
Climate controls. See Automatic Climate Control (page 141).L
Push button ignition switch. See Push Button Ignition Switch (page 172).M
At a Glance
E285284
26
Page 30
At a Glance
Horn.N
Steering wheel adjustment. See Adjusting the Steering Wheel (page 91).O
Lighting control. See Exterior Lighting Control (page 97).P
27
Page 31
Child Safety
CHILD SAFETY PRECAUTIONS
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Always carefully follow
the instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint
device is appropriate for your child's size,
height, weight, or age. Follow the child
restraint manufacturer's instructions and
warnings provided for installation and
use in conjunction with the instructions
and warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the
child may increase the risk of serious
injury or death.
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WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
• Keep the buckle release button
pointing up and away from the child
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Put the seatbelt in the automatic
locking mode.
WARNING: Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the
seatbelt under their arm or behind their
back. Failure to follow this instruction
could reduce the effectiveness of the
seatbelt and increase the risk of injury or
death in a crash.
WARNING: Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
When installing a child restraint with
seatbelts:
• Place the vehicle seat in the upright
position before you install the child
restraint.
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the buckle.
Make sure the tongue is securely
fastened in the buckle.
CHILD RESTRAINT ANCHOR
POINTS
WHAT ARE THE CHILD RESTRAINT
ANCHOR POINTS
Anchor points allow you to quickly and
safely install a child restraint.
LOCATING THE CHILD RESTRAINT
LOWER ANCHOR POINTS
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LOCATING THE CHILD RESTRAINT
TOP TETHER ANCHOR POINTS
Rear Facing Child Restraints
Combined Weight of Child
and Child Restraint
Forward Facing Child Restraints
Combined Weight of
Child and Child
Restraint
Anchors and Top
LATCH (Lower Anchors
LATCH (Lower
Tether Anchor)
CHILD RESTRAINTS
CHILD RESTRAINT POSITION
INFORMATION
Install the child restraint tightly against the
vehicle seat. It may be necessary to lift or
remove the head restraint.
Only)
Seatbelt and Top
Tether Anchor
Seatbelt Only
XXUp to 65 lb (29 kg)
XOver 65 lb (29 kg)
Seatbelt and LATCH
(Lower Anchors and
Top Tether Anchor)
XXXUp to 65 lb (29 kg)
XXOver 65 lb (29 kg)
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Child Safety
CHILD RESTRAINTS RECOMMENDATION
Children weighing 40 lb (18 kg) or less (generally
age four or younger).
Children who have outgrown or no longer properly
fit in a child restraint (generally children who are
less than 57 in (1.45 m) tall, are greater than age
four and less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb (45 kg) if
recommended by your child restraint manufacturer).
Children who have outgrown or no longer properly
fit in a belt-positioning booster seat (generally chil-
dren who are at least 57 in (1.45 m) tall or greater
than 80 lb (36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
Recommended Restraint TypeChild Size, Height, Weight, or Age
Use a child restraint (sometimes
called an infant carrier, convertible
seat, or toddler seat).
Use a belt-positioning booster
seat.
Use a vehicle seatbelt having the
lap belt snug and low across the
hips, shoulder belt centered across
the shoulder and chest, and seat
backrest upright.
You are required by law to properly use
child restraints for infants and toddlers in
the United States, Canada and Mexico.
Many states and provinces require that
small children use approved booster seats
until they reach age eight, a height of 57 in
(1.45 m) tall, or 80 lb (36 kg). Check your
local and state or provincial laws for
specific requirements about the safety of
children in your vehicle.
When possible, properly restrain children
12 years of age and under in a rear seating
position of your vehicle. Accident statistics
suggest that children are safer when
properly restrained in the rear seating
positions than in a front seating position.
When installing a rear facing child restraint,
adjust the vehicle seats to avoid
interference between the child restraint
and the vehicle seat in front of the child
restraint.
INSTALLING CHILD
RESTRAINTS
USING SEATBELTS
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
Note: Although the child restraint
illustrated is a forward-facing child restraint,
the steps are the same for installing a
rear-facing child restraint.
Perform the following steps when
installing the child restraint with seatbelts:
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Child Safety
1. Position the child restraint in a seat
with a seatbelt.
E14252
2. After positioning the child restraint in
the proper seating position, pull down
on the shoulder belt and then grasp the
shoulder belt and lap belt together
behind the belt tongue.
E142
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Make sure that you did not
twist the belt webbing.
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until you pull all of the belt out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
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Child Safety
7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode. You should
not be able to pull more belt out. If the
retractor did not lock, unbuckle the belt
and repeat Steps 5 and 6.
E142
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that exists once you add the extra
weight of the child to the child restraint.
It also helps to achieve the proper
snugness of the child restraint to your
vehicle. Sometimes, a slight lean
toward the buckle will provide extra
help to remove remaining slack from
the belt.
9. If the child restraint has a tether strap,
attach it.
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
USING LOWER ANCHORS AND
TETHERS FOR CHILDREN
WARNING: Do not attach two child
safety restraints to the same anchor. In
a crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
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Child Safety
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
The LATCH (Lower Anchors and Tethers
for CHildren) system has three vehicle
anchor points.
• Two lower anchors where the seat
backrest and seat cushion meet, called
the seat bight.
• One top tether anchor behind that
seating position.
LATCH-compatible child restraints have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH-equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint.
However, you can still use the seatbelt to
attach the child restraint. For
forward-facing child restraints, you must
also attach the top tether strap to the
proper top tether anchor if a top tether
strap has been provided with your child
restraint.
Follow the instructions on attaching child
restraints with tether straps.
INSTALLING A CHILD RESTRAINT
IN A CENTER SEAT
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
The lower anchors at the center of the
second row rear seat are spaced 18 in
(46 cm) apart. You cannot install a child
restraint with rigid LATCH attachments at
the center seating position. You can only
use LATCH compatible child restraints with
attachments on belt webbing at this
seating position provided that the child
restraint manufacturer's instructions
permit use with the anchor spacing stated.
Do not attach a child restraint to any lower
anchor if an adjacent child restraint is
attached to that anchor.
Each time you use the child restraint, check
that the seat is properly attached to the
lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than 1 in (2.5 cm).
If you did not properly anchor the child
restraint, the risk of a child being injured in
a crash greatly increases.
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Child Safety
COMBINING THE SEATBELT AND
LOWER ANCHORS FOR
ATTACHING CHILD RESTRAINTS
When used in combination, you may attach
either the seatbelt or the LATCH lower
anchors first, provided a proper installation
is achieved. Attach the tether strap
afterward, if it is included with the child
restraint.
USING TETHER STRAPS
Many forward-facing child restraints
include a tether strap which extends from
the back of the child restraint and hooks
to an anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older child restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your child
restraint does not reach the appropriate
top tether anchor in your vehicle.
Once you install the child restraint using
either the seatbelt, the lower anchors of
the LATCH system, or both, you can attach
the top tether strap.
Perform the following steps to install a
child restraint with tether anchors.
Note: If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child restraint
off your vehicle seat cushion when the child
is seated in it. Keep the tether strap just snug
without lifting the front of the child restraint.
Keeping the child restraint just touching your
vehicle seat gives the best protection in a
severe crash.
1. Route the child restraint tether strap
over the back of the seat. For the
outermost seating positions, route the
tether strap under the head restraint
and between the head restraint posts.
For the center seating position, route
the tether strap over the top of the
head restraint. If needed, you can also
remove the head restraints.
2. Locate the correct anchor behind the
gap cover for the selected seating
position.
E142
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child restraint tether strap
according to the manufacturer's
instructions.
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Child Safety
If your child restraint system has a tether
strap, and the child restraint manufacturer
recommends its use, we also recommend
its use.
BOOSTER SEATS
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child restraint and meet
the following criteria.
• Generally children who are less than
57 in (1.45 m) tall.
• Are greater than age four (4) and less
than age twelve (12).
• Are between 40 lb (18 kg) and 80 lb
(36 kg) and upward to 100 lb (45 kg).
Many state and provincial laws require that
children use approved booster seats until
they reach age eight, a height of 57 in
(1.45 m) tall, or 80 lb (36 kg).
Booster seats should be used until you can
answer yes to all of these questions when
seated without a booster seat:
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E
24
• Backless booster seats
If your backless booster seat has a
removable shield, remove the shield.
If a vehicle seating position has a low seat
backrest or no head restraint, a backless
booster seat may place your child's head,
as measured at the tops of the ears, above
the top of the seat. In this case, move the
backless booster to another seating
position with a higher seat backrest or
head restraint and lap and shoulder belts,
or consider using a high-back booster seat.
E142
• Can the child sit all the way back
against their vehicle seat backrest with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
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0
596
• High-back booster seats
Child Safety
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high-back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder.
The following drawings compare the ideal
fit to a shoulder belt uncomfortably close
to the neck and a shoulder belt that could
slip off the shoulder. The drawings also
show how the lap belt should be low and
snug across the child's hips.
E142
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Child Safety
If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not use any item thicker
than this under the booster seat. Check
with the booster seat manufacturer's
instructions.
CHILD SAFETY LOCKS
WARNING: You cannot open the
rear doors from inside if you have put the
child safety locks on.
A child safety lock is on the rear edge of
each rear door. You must switch the child
safety lock separately on each door.
Left-Hand Side
Turn the key clockwise to switch the child
lock on and counterclockwise to switch it
off.
Right-Hand Side
Turn the key counterclockwise to switch
the child lock on and clockwise to switch
it off.
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Seatbelts
SEATBELT PRECAUTIONS
WARNING: Always drive and ride
with your seatback upright and the lap
belt snug and low across the hips.
WARNING: Children must always
be properly restrained.
WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Each seating position
in your vehicle has a specific seatbelt
assembly made up of one buckle and
one tongue designed to be used as a pair.
Use the shoulder belt on the outside
shoulder only. Never wear the shoulder
belt under the arm. Never use a single
seatbelt for more than one person.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Seatbelts and seats
may be hot in a vehicle that is in the
sunshine. The hot seatbelts or seats may
burn a small child. Check seat covers and
buckles before you place a child
anywhere near them.
WARNING: If your vehicle is
involved in a crash, have the seatbelts
and associated components inspected
as soon as possible. Failure to follow this
instruction could result in personal injury
or death.
All seating positions in this vehicle have
lap and shoulder seatbelts. All occupants
of the vehicle should properly wear their
seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• A shoulder seatbelt with automatic
locking mode, except driver seatbelt.
• Height adjusters at the front outermost
seating positions.
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588
58
89
Seatbelts
• Seatbelt pretensioners at the front
outermost and second row outermost
seating positions.
• Belt tension sensor at the front
outermost passenger seating position.
A seatbelt warning light and
chime.
Crash sensors and monitoring
system with readiness indicator.
The seatbelt pretensioners are designed
to tighten the seatbelts when activated. In
frontal and near-frontal crashes, the
seatbelt pretensioners may be activated
alone or, if the crash is of sufficient severity,
together with the front airbags. The
pretensioners may also activate when a
Safety Canopy airbag deploys.
FASTENING THE SEATBELTS
E142
2. Press the button to release the seatbelt
tongue.
E142
When in use, place the rear seatbelts in the
belt guides on the outermost seat
backrests.
E142
1. Insert the belt tongue into the proper
buckle, the buckle closest to the
direction the tongue is coming from,
until it engages.
Note: Make sure that the seatbelt tongue
is properly fastened in the seatbelt buckle.
SENSITIVE LOCKING MODE
WHAT IS SENSITIVE LOCKING
MODE
Sensitive locking mode is a seatbelt
retractor feature that allows shoulder belt
length adjustment according to your
movements and locking in response to
vehicle movement.
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Seatbelts
HOW DOES SENSITIVE LOCKING
MODE WORK
If the driver suddenly brakes, turns a corner
sharply, or the vehicle receives an impact
of about 5 mph (8 km/h) or more, the
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the seatbelt retractor locks if
you pull the seatbelt webbing out too
quickly. If the retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract.
If the retractor does not unlock, pull the
seatbelt out slowly then feed a small
length of webbing back toward the stowed
position.
AUTOMATIC LOCKING MODE
WHAT IS AUTOMATIC LOCKING
MODE
This is a safety feature built into the
seatbelt retractors that keeps the
seatbelts pre-locked.
ENGAGING AUTOMATIC LOCKING
MODE
1. Fasten the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire belt
out.
3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
DISENGAGING AUTOMATIC
LOCKING MODE
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive locking mode.
Extracting Seatbelts in the Rear
Outermost Seat Positions
Seatbelts in the rear outermost positions
can lock if you firmly return the seat
backrest to its upright position. You can
unlock the seatbelts using the following
procedures.
For vehicles where the rear seats recline:
1. Recline the seat to its full rear recline
position.
2. The seatbelt should then unlock.
3. Return the seat backrest to its desired
upright position.
For vehicles with rear seats that do not
recline or are locked with the seat in its full
rear recline position:
1. Grasp the seatbelt webbing at the top
of the seat backrest.
2. Pull the seatbelt webbing forward,
firmly.
3. After pulling the seatbelt forward,
allow the seatbelt to feed back into the
seatbelt retractor as much as possible.
If necessary, press the seat backrest
down to allow the seatbelt webbing to
retract further.
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Seatbelts
4. The seatbelt should then unlock.
5. If the seatbelt does not unlock, repeat
steps 1-3.
ADJUSTING THE SEATBELTS
DURING PREGNANCY
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure.
E14
Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
ADJUSTING THE SEATBELT
HEIGHT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder.
Failure to adjust the seatbelt correctly
could reduce its effectiveness and
increase the risk of injury in a crash.
1. Press the button and slide the height
adjuster up or down.
2. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT REMINDER
HOW DOES THE SEATBELT
REMINDER WORK
WARNING: The system will only
provide protection when you use the
seatbelt correctly.
This system monitors all seating positions
and provides audio and graphic feedback.
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Seatbelts
SEATBELT REMINDER
INDICATORS
This lamp illuminates if you do
not fasten your seatbelt when
lamp switches off when you fasten your
seatbelt or about one minute has elapsed.
When the initial warning expires for the
driver, more warnings are provided for the
driver and front passenger. This lamp
illuminates if you or your front passenger
do not fasten the seatbelt buckle and the
vehicle speed exceeds 6 mph (10 km/h).
Note: To avoid inadvertent warnings, do
not place large objects on the front
passenger seat.
E206718
with fastened buckles. It illuminates again
when a seating position changes from
unfastened to fastened.
you switch the ignition on. The
This lamp illuminates when you
switch the ignition on, identifying
the number of seating positions
Note: Front seating positions appear in this
warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp.
Seatbelt Status
To view the seatbelt status, use the
information display controls on the
steering wheel.
E2
1
E2747
This warning displays if an occupant
unfastens the rear seatbelt buckle or it
becomes unfastened.
Note: If a rear seat is unoccupied, or an
occupant never fastens the seatbelt buckle
to begin with, the warning will not display.
Seatbelt fastened.A
Seatbelt not fastened.B
Seatbelt recently unfastened.C
Fault.D
SEATBELT REMINDER AUDIBLE
WARNINGS
A warning tone sounds if you do not fasten
your seatbelt when you switch the ignition
on. The tone switches off when you fasten
your seatbelt or about one minute elapses.
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Seatbelts
When the initial warning expires for the
driver, more warnings are provided for the
driver and front passenger. This warning
tone sounds if you or your front passenger
do not fasten the seatbelt buckle and the
vehicle speed exceeds 6 mph (10 km/h).
This tone also sounds if an occupant
unfastens the rear seatbelt buckle or it
becomes unfastened.
SWITCHING THE SEATBELT
REMINDER ON AND OFF
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch off independently. When
you perform this procedure for one seating
position, do not buckle the other position as
this cancels the process.
Read Steps 1 - 4 before proceeding with
the programming procedure.
Make sure that:
• You set the parking brake.
• The transmission is in park (P).
• The ignition is off.
• You close all vehicle doors.
• You unfasten the driver and front
passenger seatbelts.
1. Switch the ignition on. Do not start the
engine.
2. Wait about one minute until the
seatbelt warning light switches off.
After Step 2, wait an additional five
seconds before proceeding with Step
3. Once you start Step 3, you must
complete the procedure within 30
seconds.
3. For the seating position you are
switching off, fasten then unfasten the
seatbelt three times at a moderate
speed, ending in the unfastened state.
After Step 3, the seatbelt warning light
switches on.
4. When the seatbelt warning light is on,
fasten then unfasten the seatbelt. After
Step 4, the seatbelt warning light
flashes for confirmation.
This switches the feature off for that
seating position if it is currently on.
This switches the feature on for that
seating position if it is currently off.
CHECKING THE SEATBELTS
Check the seatbelts and child restraints
periodically to make sure they work
properly and are not damaged. Make sure
there are no nicks, tears or cuts. Replace if
necessary.
Check the following seatbelt assemblies
after a crash.
• Retractors.
• Buckles.
• Front seatbelt buckle assemblies.
• Shoulder belt height adjusters.
• Shoulder belt guide on seat backrest.
• Child restraint LATCH and tether
anchors.
• Attaching hardware.
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Seatbelts
Read the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
checked and replaced if either damage or
improper operation is noted.
Properly care for seatbelts. See Cleaning
Seatbelts (page 353).
SEATBELT EXTENSIONS
WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.
WARNING: Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
WARNING: Never use seatbelt
extensions to install child restraints.
WARNING: Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
45
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Personal Safety System™
WHAT IS THE PERSONAL
SAFETY SYSTEM
An advanced safety system that protects
occupants in frontal crashes.
HOW DOES THE PERSONAL
SAFETY SYSTEM WORK
This system provides an improved level of
frontal crash protection to front seat
occupants and is designed to reduce the
risk of airbag-related injuries. The system
analyzes occupant conditions and crash
severity before activating the appropriate
safety devices. During a crash, the
restraints control module may deploy the
seatbelt pretensioners, and one or both
stages of the dual-stage airbags based on
crash severity and occupant conditions.
PERSONAL SAFETY SYSTEM
COMPONENTS
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outermost seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
• Driver seat position sensor.
• Passenger seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicators.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
tone.
• The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, front
passenger sensing system and
indicator lights.
46
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E151
Airbags
HOW DO THE FRONT AIRBAGS
WORK
The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.
• Front passenger sensing system.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
54).
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
Contact with a deploying airbag may cause
abrasions or swelling. Temporary hearing
loss is also a possibility as a result of the
noise associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
HOW DO THE SIDE AIRBAGS
WORK
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not use accessory
seat covers. The use of accessory seat
covers may prevent the deployment of
the side airbags and increase the risk of
injury in an accident.
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533
Airbags
WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
The side airbags are on the outermost side
of each front and rear seat backrest. In
certain sideways crashes or rollovers, the
airbags will be inflated. The airbag was
designed to inflate between the door panel
and occupant to further enhance the
protection provided occupants in side
impact crashes.
Properly restrain children 12 years old and
under in the rear seats. The rear side airbag
will not interfere with children restrained
using a properly installed child or booster
seat.
E152
The system consists of the following:
• A label or embossed side panel
indicating that side airbags are fitted
to your vehicle.
• Side airbags inside the driver and front
passenger seat backrests, as well as
side airbags inside of each outermost
rear seat backrest.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
54).
HOW DO THE KNEE AIRBAGS
WORK
The driver knee airbag is under or within
the instrument panel. During a crash, the
restraints control module may activate the
knee airbag based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
knee airbag may deploy but the
corresponding front airbag may not
activate. It is important to be properly
seated and restrained to reduce the risk of
death or serious injury.
Make sure the knee airbag is
operating properly. See Crash
Sensors and Airbag Indicator
(page 54).
HOW DOES THE SAFETY
CANOPY™ WORK
WARNING: Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
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E75004
Airbags
The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy inflates
between the side window area and
occupants to further enhance protection
provided in side impact crashes and
rollover events.
The system consists of the following:
• Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
· Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 54).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
AIRBAG PRECAUTIONS
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
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Airbags
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
PROPERLY ADJUSTING THE
DRIVER AND FRONT
PASSENGER SEATS
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly one or two
degrees from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
CHILDREN AND AIRBAGS
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
50
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6
Airbags
E14284
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING
SYSTEM
WHAT IS THE FRONT PASSENGER
SENSING SYSTEM
This system detects a properly seated
occupant and determines if the front
passenger airbag should be enabled.
HOW DOES THE FRONT
PASSENGER SENSING SYSTEM
WORK
The system uses a passenger airbag status
indicator which illuminates indicating that
the front passenger frontal airbag is either
enabled or disabled.
Note: When you first switch the ignition on,
the passenger airbag status indicator off
and on lamps illuminate for a short period
to confirm they are functional.
E181984
The indicator lamps are in the center stack
of the instrument panel.
The front passenger sensing system is
designed to disable the front passenger
frontal airbag under these conditions:
• The front passenger seat is
unoccupied.
• The system determines an infant is
present in a child restraint.
• A passenger takes their weight off of
the seat for a period of time.
• If there is a problem with the airbag
system or the passenger sensing
system.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat.
• When the front passenger sensing
system disables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the off
lamp.
• If you have installed the child restraint,
but the passenger airbag status
indicator illuminates the on lamp,
switch your vehicle off, remove the
child restraint from your vehicle and
reinstall the restraint following the
child restraint manufacturer's
instructions.
The front passenger sensing system works
with sensors that are part of the front
passenger seat and seatbelt. The sensors
are designed to detect the presence of a
properly seated occupant and determine
if the front passenger frontal airbag should
be enabled.
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Airbags
• When the front passenger sensing
system enables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the on
lamp.
If a person of adult size is sitting in the front
passenger seat, but the passenger airbag
status indicator off lamp is illuminated, it
is possible that the person is not sitting
properly in the seat. If this happens:
• Switch your vehicle off and ask the
person to place the seat backrest in an
upright position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.
• Restart your vehicle and have the
person remain in this position for about
two minutes. This allows the system
to detect that person and enable the
passenger frontal airbag.
• If the indicator off lamp remains
illuminated even after this, advise the
person to ride in the rear seat.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit upright,
leaning against the seat backrest, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seat backrest.
• Objects stowed in the seat backrest
map pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The listed conditions could cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat could appear
heavier or lighter due to the conditions
listed.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 54).
If the airbag readiness light is on, do the
following:
• Pull your vehicle over.
• Switch your vehicle off.
• Check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction if found.
• Restart your vehicle.
• Wait at least two minutes and verify
that the airbag readiness light in the
instrument cluster is no longer
illuminated.
• If the airbag readiness light in the
instrument cluster remains illuminated,
there may be a problem due to the
front passenger sensing system.
Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.
52
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Airbags
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
Customer Relationship Center.
FRONT PASSENGER SENSING
SYSTEM PRECAUTIONS
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor.
FRONT PASSENGER SENSING SYSTEM INDICATORS
WARNING: Any alteration or
modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or
death.
Occupant
Indicator
Passenger AirbagPassenger Airbag Status
DisabledOFF: IlluminatedEmpty
ON: Not Illuminated
DisabledOFF: IlluminatedChild
ON: Not Illuminated
EnabledOFF: Not IlluminatedAdult
ON: Illuminated
53
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Airbags
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.
Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which deploys (activates) the
following:
• Seatbelt pretensioners.
• Driver airbag.
• Passenger airbag.
• Knee airbag(s).
• Seat mounted side airbags.
• Safety Canopy.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or
stays on.
• You hear a series of five beeps. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The design of the front seatbelt
pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers. The design of the rear
seatbelt pretensioners is to activate in
frontal crashes and in rollovers.
• The design of the knee airbag(s) is to
deploy based on crash severity and
occupant conditions.
54
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Airbags
• The design of the side airbags is to
inflate in certain side impact crashes
or rollover events. Side airbags may
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation.
• The design of the Safety Canopy is to
inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
DISPOSING OF AIRBAGS
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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Pedestrian Alert System (If Equipped)
WHAT IS THE PEDESTRIAN
ALERT SYSTEM
Due to the quiet operation of hybrid and
electric vehicles at low speeds, the system
creates a subtle sound to alert pedestrians.
The system is on when your vehicle is
running and not in park (P). Some sound
may be audible in the passenger
compartment.
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Page 60
911 Assist
WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
.owner.ford.com.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth® enabled and compatible
cell phone to SYNC.
• A connected Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
• A connected Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature:
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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Keys and Remote Controls
REMOTE CONTROL
LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
5 ft (1.5 m) from the front door handles
and rear of vehicle.
The system may not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
USING THE REMOTE CONTROL
Unlock
Press the button to unlock all
E138629
Remote Control (page 69).
doors. See Unlocking and
Locking the Doors Using the
Lock
Press the button to lock all
E138623
Remote Control (page 69).
doors. See Unlocking and
Locking the Doors Using the
Remote Start (If Equipped)
Press the button to remote start.
E138625
134).
See Remotely Starting and
Stopping the Vehicle (page
Liftgate (If Equipped)
Press the button to open or close
E267940
Control (page 81).
the liftgate. See Opening the
Liftgate Using the Remote
Panic Alarm
Press the button to sound the
E138624
panic alarm. See Sounding the
Panic Alarm (page 59).
OPENING AND CLOSING THE
FLIP KEY
Opening Your Flip Key
Press the round button on the remote
control to extend the flip key.
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
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E191532
E191532
E322866
Keys and Remote Controls
Note: Inspect the key blade for debris.
Periodically clean with a brush.
Closing Your Flip Key
Press and hold the round button on the
remote control to fold the key blade when
not in use.
REMOVING THE KEY BLADE
Push the release button on your passive
key and pull the key blade out.
SOUNDING THE PANIC ALARM
Press the button to sound the
E138624
to turn it off.
Note: The panic alarm only operates when
the ignition is off.
panic alarm. Press the button
again, or switch the ignition on
LOCATING YOUR VEHICLE
Press the lock button twice
E138623
Note: We recommend you use this method
to locate your vehicle.
59
within three seconds. The turn
signal lamps flash.
Page 63
E322866
3038
Keys and Remote Controls
CHANGING THE REMOTE
CONTROL BATTERY VEHICLES WITH: PUSH
BUTTON START
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.
WARNING: If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
3-volt lithium battery CR2450 or
equivalent.
1. Push the release button and pull the
key blade out.
E
24
2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
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02
533
Keys and Remote Controls
E2184
3. Insert a screwdriver, and carefully
remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery housing cover
onto the transmitter and install the key
blade.
Dispose of old batteries in an
E107998
authority about recycling old batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
environmentally friendly way.
Seek advice from your local
CHANGING THE REMOTE
CONTROL BATTERY VEHICLES WITH: FLIP KEY
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.
WARNING: If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
Battery Replacement Procedure
The remote control uses one coin-type
3-volt lithium battery CR2032 or
equivalent.
Press the button to release the key blade
before beginning the procedure.
E191
1. Insert a screwdriver, in the position
shown and gently push the clip.
2. Press the clip down to release the
battery cover.
61
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E151799
0
95
Keys and Remote Controls
3. Carefully remove the cover.
E15180
4. Insert a screwdriver as shown to
release the battery.
5. Remove the battery.
6. Install a new battery with the + facing
up.
7. Replace the battery cover.
Dispose of old batteries in an
E107998
environmentally friendly way.
Seek advice from your local
authority about recycling old batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
REPLACING A LOST KEY OR
REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
Note: Do not touch the battery contacts or
the printed circuit board with the
screwdriver.
E1517
Note: Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
PROGRAMMING THE REMOTE
CONTROL
Contact an authorized dealer to program
remote controls for your vehicle.
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Keys and Remote Controls
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Soon
Replace remote control battery.Key Battery Low Replace
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MyKey™
WHAT IS MYKEY
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEY
SETTINGS
Seatbelt Reminder or BeltMinder™
MyKey mutes the audio system until the
front seat passengers buckle the front seat
belts.
Note: If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns on
earlier.
Driving and Parking Aids
You cannot configure settings for parking
aids, blind spot information system, and
cross traffic alert. These systems turn on
when the vehicle turns on, and you cannot
switch them off with a MyKey.
You cannot configure settings for
pre-collision assist and lane keeping. These
systems turn on when the vehicle turns on,
but you can switch them off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving.
Note: MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
CONFIGURABLE MYKEY
SETTINGS
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 65).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear in the
information display and a tone sounds if
your vehicle reaches the set speed. You
cannot override the set speed when using
a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear in the
information display and a tone sounds if
your vehicle exceeds the set speed.
Audio System Volume Limit
The audio system maximum volume
reduces. A message appears in the
information display if you attempt to
exceed the volume limit. Automatic
volume control turns off.
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MyKey™
Emergency Assistance
If you set emergency assistance to always
on, you cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note: If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on, and if the vehicle comes
with satellite radio, there is no restriction on
the adult content.
Traction and Stability Control
If you set traction control or stability
control to always on, you cannot switch it
off with a MyKey.
CREATING A MYKEY VEHICLES WITH: PUSH
BUTTON START
4. Switch the ignition on.
5. Using your touchscreen, press Menu.
6. Press Settings.
7. Press Vehicle.
8. Press MyKey.
9. Press Create MyKey.
10. Press Ye s if you want to create the
key as MyKey. A confirmation
message will appear on the screen.
11. Switch the ignition off.
Note: We recommend that you label this
key.
CREATING A MYKEY VEHICLES WITH: FLIP KEY
1. Switch the ignition on using an admin
key.
2. Using your touchscreen select Menu.
3. Select Settings.
4. Select the Vehicle.
5. Select MyKey.
6. Select Create MyKey.
7. Press and hold the OK button until a
confirmation message appears in the
information display.
8. Switch the ignition off.
Note: We recommend that you label this
key.
1. Remove the mat covering the backup
location.
2. Remove the key blade from the
transmitter.
3. Place the passive key in the position
shown, with the buttons facing upward.
PROGRAMMING A MYKEY
You can program any remote control to
become a restricted MyKey, but you must
leave one unmodified as an admin key.
1. Switch the ignition on using an admin
key.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
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MyKey™
4. Press MyKey.
5. Select a setting and press the OK
button.
6. Configure the setting
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin
key.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press MyKey.
5. Press Clear All MyKeys.
6. Press Ye s .
CHECKING MYKEY SYSTEM
S TATU S
You can find information about the
distance traveled using a MyKey, and the
number of admin keys and MyKeys created
for your vehicle.
1. Switch the ignition on.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press MyKey.
5. Press MyKey Information.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system,
see an authorized dealer for an approved
remote start system.
MYKEY – TROUBLESHOOTING
MYKEY – INFORMATION MESSAGES - VEHICLES WITH: PUSH BUTTON
START
DescriptionMessage
Place Key in Backup
Location
Key is Already a MyKey
This Key restricted at
Next Key Cycle. Label
Key as MyKey
Displays when trying to create a MyKey and the admin key is
not placed in the backup position. See Creating a MyKey
(page 65).
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Displays to confirm that the key is restricted after you switch
the ignition off.
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MyKey™
MYKEY – INFORMATION MESSAGES - VEHICLES WITH: FLIP KEY
DescriptionMessage
Key is Already a MyKey
This Key restricted at
Next Key Cycle. Label
Key as MyKey
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Displays to confirm that the key is restricted after you switch
the ignition off.
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MyKey™
MYKEY – FREQUENTLY ASKED
QUESTIONS - VEHICLES WITH:
PUSH BUTTON START
What is an admin key?
An admin key is a key that you have
not created as a MyKey. See Creating
a MyKey (page 65).
Why am I not able create a MyKey?
You have not placed the admin key in
the backup position. See Creating a
MyKey (page 65). The key used to
switch the ignition on is not an admin
key. The key used to switch the ignition
on is the only admin key. There has to
be at least one admin key. You did not
switch the ignition off after creating
the last MyKey.
Why am I not able to program a MyKey?
The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey (page 65).
Why am I not able to clear the MyKeys?
The admin key is not inside your
vehicle. The key used to switch the
ignition on is not an admin key. You
have not created any MyKeys. See
Creating a MyKey (page 65).
Why is the MyKey distance not
accumulating?
The key used to start the engine is an
admin key. An admin key and a MyKey
are inside your vehicle. You have not
created any MyKeys. See Creating a
MyKey (page 65). You have cleared
the MyKeys. See Clearing All
MyKeys (page 66).
Why am I not able to start the engine
with a MyKey?
An admin key and a MyKey are inside
your vehicle. The system recognizes
only the admin key when both are
present.
MYKEY – FREQUENTLY ASKED
QUESTIONS - VEHICLES WITH:
FLIP KEY
What is an admin key?
An admin key is a key that you have
not created as a MyKey. See Creating
a MyKey (page 65).
Why am I not able to create a MyKey?
The key used to switch the ignition on
is not an admin key. The key used to
switch the ignition on is the only admin
key. There has to be at least one admin
key.
Why am I not able to program a MyKey?
The key used to switch the ignition on
is not an admin key. You have not
created any MyKeys. See Creating a
MyKey (page 65).
Why am I not able to clear the MyKeys?
The key used to switch the ignition on
is not an admin key. You have not
created any MyKeys. See Creating a
MyKey (page 65).
Why is the MyKey distance not
accumulating?
The key used to start the engine is an
admin key. You have not created any
MyKeys. See Creating a MyKey
(page 65). You have cleared the
MyKeys. See Clearing All MyKeys
(page 66).
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009
3
Doors and Locks
OPERATING THE DOORS
FROM OUTSIDE YOUR
VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
E267112
Locking the Doors
E267111
your vehicle has locked.
Note: For more information on operating
the doors from outside your vehicle See
Keyless Entry (page 73).
UNLOCKING AND LOCKING THE
DOORS USING THE KEY BLADE
If there is a power door lock fault, you can
use the key blade to lock and unlock the
driver door.
Press the button to unlock all
doors.
Press the button to lock all
doors. One short flash of the
turn signal lamps confirms that
INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
KEY BLADE
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
Lock.A
Unlock.B
OPERATING THE DOORS
FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING
The power door lock control is on the driver
door.
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Lock.A
Unlock.B
69
Press the button to unlock all
doors.
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9695
Doors and Locks
E267111
Press the button to lock all
doors.
INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
LOCKING BUTTON
The power door lock control is on the driver
and front passenger door panels.
E1
4
Unlock.A
Lock.B
OPENING THE DOORS FROM
INSIDE YOUR VEHICLE
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
AUTOUNLOCK
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors when all
of the following occur:
• The ignition is on, all the doors are
closed and your vehicle is moving at a
speed greater than 12 mph (20 km/h).
• Your vehicle comes to a stop.
• You open the driver door within 10
minutes of switching the ignition off or
to the accessory position.
SWITCHING AUTOUNLOCK ON
AND OFF
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Switch Autounlock on or off.
AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that locks
your vehicle doors when you start driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors when all of the
following occur:
• All doors are closed.
• The ignition is on.
• Your vehicle reaches a speed greater
than 12 mph (20 km/h).
WHAT IS AUTOUNLOCK
Autounlock is an unlocking feature that
unlocks the vehicle doors when your
vehicle comes to a stop.
MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns you
if your vehicle has not locked.
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Doors and Locks
MISLOCK LIMITATIONS
When you press the lock button once, the
direction indicators do not flash if:
• Any door or the liftgate is open.
• The hood is open.
When you press the lock button twice
within three seconds, the horn sounds if:
• Any door or the liftgate is open.
• The hood is open.
If you switch mislock off, the horn does not
sound if you press the lock button on the
remote control when a door is open.
3. Switch Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE
WARNINGS
Door Ajar Audible Warning
Sounds when a door is not fully closed and
your vehicle is moving.
DOORS AND LOCKS –
TROUBLESHOOTING
DOORS AND LOCKS – WARNING
SWITCHING MISLOCK ON AND
OFF
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
LAMPS
Door Ajar Warning Lamp
It illuminates when you switch
E249859
the ignition on and remains on if
any door or the hood is open.
DOORS AND LOCKS – INFORMATION MESSAGES
ActionMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
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Doors and Locks
DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS
Can accessories such as steps or
handles be used with the latch
assembly?
Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.
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Keyless Entry (If Equipped)
LOCATING THE KEYLESS
ENTRY KEYPAD
The keypad is near the driver window and
illuminates when you touch it.
E
You can use the keypad to:
• Lock or unlock the doors and liftgate.
• Program and erase user codes.
• Arm and disarm the anti-theft alarm.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
MASTER ACCESS CODE
WHAT IS THE MASTER ACCESS
CODE
The master access code is a factory-set
five-digit entry code. You can operate the
keypad with the master access code at
any time. The master access code is on the
owner’s wallet card in the glove box and
is available from an authorized dealer.
DISPLAYING THE MASTER
ACCESS CODE
To display the factory-set code in the
information display:
1. Remove the rubber mat.
2. Insert the first programmed key in the
backup slot.
3. Press the push button ignition switch
once and wait a few seconds.
4. Press the push button ignition switch
again and remove the key.
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Keyless Entry (If Equipped)
5. Within 10 seconds, place a second
programmed intelligent access key in
the backup slot and press the push
button ignition switch.
The factory-set code appears in the
information display for a few seconds.
Note: You need to have two programmed
intelligent access keys for this procedure.
Note: The code may not display until after
any other warning messages first display.
KEYLESS ENTRY SETTINGS
SWITCHING KEYLESS ENTRY ON
AND OFF
1. Switch the ignition on using an original
key that has not been created as a
MyKey.
2. Press Settings on the touchscreen.
3. Press Vehicle Settings.
4. Press Locks.
REPROGRAMMING THE
UNLOCKING FUNCTION
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
CREATING PERSONAL ACCESS
CODES
To create your own personal access code:
1. Enter the factory-set code.
2. Press 1·2 on the keypad within five
seconds.
3. Enter your personal five-digit code.
4. Press 1·2 on the keypad to save
personal code one.
The doors lock then unlock to confirm that
programming was successful.
To program additional personal access
codes, repeat Steps 1-3, then for Step 4:
• Press 3·4 to save personal code two.
• Press 5·6 to save personal code three.
• Press 7·8 to save personal code four.
• Press 9·0 to save personal code five.
Hints:
• Do not set a code that uses five of the
same number.
• Do not use five numbers in sequential
order.
• The factory-set code works even if you
have set your own personal code.
CLEARING ALL PERSONAL
ACCESS CODES
1. Enter the factory-set five-digit code.
2. Press and release 1·2 on the keypad
within five seconds.
3. Press and hold 1·2 for a few seconds.
This must be done within five seconds
of completing Step 2.
All personal codes erase and only the
factory-set five-digit code works.
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Keyless Entry (If Equipped)
LOCKING AND UNLOCKING
THE DOORS USING KEYLESS
ENTRY
UNLOCKING THE DOORS VEHICLES WITH: KEYLESS ENTRY
AND PUSH BUTTON START
With your intelligent access key within 3 ft
(1 m) of your vehicle, touch the unlock
sensor on the back of the door handle for
a brief period and then pull on the door
handle to unlock, being careful to not
touch the lock sensor at the same time or
pulling the door handle too quickly. The
intelligent access system requires a brief
delay to authenticate your intelligent
access key.
UNLOCKING THE DOORS VEHICLES WITH: KEYPAD
Enter the factory-set five-digit code or your
personal code. You must press each
number within five seconds of each other.
• Press 3-4 within five seconds to unlock
all doors.
• Press 5-6 within five seconds to release
or open the tailgate, if available.
LOCKING THE DOORS - VEHICLES
WITH: KEYLESS ENTRY AND
PUSH BUTTON START
With your intelligent access key within 3 ft
(1 m) of your vehicle, touch the outer door
handle lock sensor for approximately one
second to lock, being careful to not touch
the unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
LOCKING THE DOORS - VEHICLES
WITH: KEYPAD
Press and hold 7·8 and 9·0 at the same
time with the driver door closed.
Note: You do not need to enter the five digit
code first.
KEYLESS ENTRY –
TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the keypad not accept the
access code?
If you enter the access code too fast
on the keypad, the unlock function
may not work. Slowly re-enter the
access code.
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Keyless Entry (If Equipped)
Why does the passive key not work?
The system deactivates passive keys
left inside your vehicle when you lock
it. You cannot switch the ignition on
using a deactivated passive key. Press
the unlock button on the remote
control to reactivate a passive key.
Why does the keypad not function?
The keypad goes into an anti-scan
mode if you enter a wrong code seven
times. The anti-scan mode disables
the keypad for one minute and the red
light flashes.
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Easy Entry and Exit
HOW DOES EASY ENTRY AND
EXIT WORK
This feature moves the driver seat
rearward up to 2 in (5 cm) when you switch
the ignition off. The driver seat returns to
its previous position when you switch the
ignition on.
SWITCHING EASY ENTRY AND
EXIT ON AND OFF
1. Press Settings on the touchscreen.
2. Press Vehicle.
3. Select Easy Entry/Exit.
If you press any adjustment or memory
button when in easy exit mode, the system
cancels the operation.
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Liftgate - Vehicles With: Manual Liftgate
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
E1
2
Press the control button to unlatch the
liftgate and then lift to open.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE USING
THE REMOTE CONTROL
Press the button twice within
E267940
which time you can open the liftgate using
the outside control button.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
three seconds. The liftgate
unlocks for 45 seconds, during
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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Liftgate - Vehicles With: Manual Liftgate
E291353
A handle is located inside the liftgate to
help with closing.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
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Liftgate - Vehicles With: Power Liftgate
LIFTGATE PRECAUTIONS
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
WARNING: Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
With the transmission in park
E138633
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
(P), press the button on the
instrument panel.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
1. Unlock the liftgate with the remote
control or power door unlock control.
If a passive key is within 3 ft (1 m) of
the liftgate, the liftgate unlocks when
you press the liftgate release button.
E1
2
2. Press and release the liftgate control
button.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
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Liftgate - Vehicles With: Power Liftgate
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Switching the Power Liftgate On
or Off
You can switch the power liftgate on or off
through the vehicle settings on your
touchscreen.
1. Press Settings.
2. Press Vehicle Settings.
3. Press Power Liftgate.
4. Select your option.
When switched off, the liftgate only
unlatches and will not power open or close.
OPENING THE LIFTGATE USING
THE REMOTE CONTROL
Press the button twice within
E267940
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
three seconds.
3. The liftgate opens.
Avoid the following actions when using the
hands-free opening feature:
• Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Detection Zones
Vehicles Without a Trailer Hitch
OPENING THE HANDS-FREE
LIFTGATE
Make sure you have the passive key within
3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
(If Equipped)
The detection area is in the center of the
rear bumper.
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Liftgate - Vehicles With: Power Liftgate
Vehicles With a Trailer Hitch
The detection area is on the left-hand side
and right-hand side of the hitch, between
the exhaust and the hitch.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Any physical actions that mimic a
kicking motion such as splashing water,
trailer chains or vacuum hoses may cause
the hands-free liftgate to activate. Switch
the power liftgate off through your vehicle
settings or keep the passive key away from
the rear bumper detection area.
SETTING THE LIFTGATE
OPENING HEIGHT
1. Open the liftgate.
2. Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height.
Note: Once the liftgate stops moving, you
can manually move it to the desired height.
3. Press and hold the control button on
the liftgate until a tone sounds,
indicating programming is complete.
Note: You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
4. The power liftgate now opens at the
programmed height. To change the
programmed height, repeat the steps.
Note: You can fully open the liftgate by
manually pushing it upward to the
maximum open position if it opens in a
lower position.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
With the transmission in park
E138633
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
(P), press the button on the
instrument panel.
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Liftgate - Vehicles With: Power Liftgate
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
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Press and release the liftgate button.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate This could damage the
liftgate and its components.
Note: Make sure you fully close the liftgate
to prevent cargo from falling out.
Press the button twice within
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three seconds.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure, like a garage or
a parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE HANDS-FREE
LIFTGATE (If Equipped)
Make sure you have the remote control
within 3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
CLOSING THE LIFTGATE USING
THE REMOTE CONTROL
WARNING: Make sure all persons
are clear of the power liftgate area
before using the power liftgate control.
3. The liftgate closes.
Avoid the following actions when using the
hands-free opening feature:
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Liftgate - Vehicles With: Power Liftgate
• Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Detection Zones
Vehicles Without a Trailer Hitch
The detection area is in the center of the
rear bumper.
Vehicles With a Trailer Hitch
Note: Allow the power system to close the
liftgate. Manually pushing the liftgate may
activate the system’s obstacle detection
feature and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
STOPPING THE LIFTGATE
MOVEMENT
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
Note: Selections will vary depending on
region or options.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button on
the liftgate.
• Pressing the liftgate control button
inside the vehicle.
• Pressing the liftgate button on the
remote control twice.
• Pressing the liftgate button on an
authorized device.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion.
The detection area is on the left-hand side
and right-hand side of the hitch, between
the exhaust and the hitch.
LIFTGATE OBSTACLE
DETECTION
Closing the Liftgate
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note: To prevent accidental obstacle
detection, let the power liftgate close
completely before you enter your vehicle.
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Liftgate - Vehicles With: Power Liftgate
Opening the Liftgate
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate.
LIFTGATE –
TROUBLESHOOTING
LIFTGATE – WARNING LAMPS
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LIFTGATE – INFORMATION MESSAGES
The liftgate is not completely closed. Close the liftgate.Liftgate Ajar
Illuminates when the liftgate is
not completely closed.
ActionMessage
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Liftgate - Vehicles With: Power Liftgate
LIFTGATE – FREQUENTLY ASKED
QUESTIONS
Why won't my power liftgate function?
Make sure the transmission is in park
(P), ensure nothing is obstructing the
liftgate path and there is not excessive
weight on the liftgate. If there are
continued issues, the battery voltage
may be low or other system issues.
See an authorized dealer.
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Security
PASSIVE ANTI-THEFT
SYSTEM
WHAT IS THE PASSIVE ANTITHEFT SYSTEM
The passive anti-theft system prevents
someone from starting the vehicle with an
incorrectly coded key.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTITHEFT SYSTEM WORK
The passive anti-theft system arms when
you switch the ignition off.
It disarms when the ignition is switched on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The Anti-Theft Alarm System warns you
of an unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
• If someone opens a door, the liftgate
or the hood without a correctly coded
key or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects the vehicle
battery or the battery backup alarm.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
direction indicators flash for 5 minutes.
Any further attempts to carry out one of
the above sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
WHAT ARE THE INTERIOR
SENSORS
The interior sensors are designed to detect
any movement inside your vehicle.
The interior sensors are in the overhead
console.
Note: Do not cover the interior sensors.
WHAT ARE THE INCLINATION
SENSORS
The inclination sensor is designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
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Security
WHAT IS THE BATTERY BACKUP
ALARM
The battery backup alarm is an additional
alarm sounder that has its own battery. It
can detect if the vehicle battery is
disconnected to overcome the alarm
system.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when your
vehicle is switched off.
Lock your vehicle with your remote control
to arm the alarm.
DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
• Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle.
ANTI-THEFT ALARM SYSTEM
SETTINGS
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
all sensors and perimeter sensing.
All Sensors
All sensors is the standard setting.
In all sensors, all equipped sensors are on
when you arm the alarm.
Note: Do not arm the alarm with all sensors
if passengers, animals or other moving
objects are inside your vehicle.
Perimeter Sensing
In perimeter sensing, the interior sensors
are off when you arm the alarm.
All the other equipped sensors activate
when you arm the alarm in this mode.
SETTING THE ALARM SECURITY
LEVEL
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Press Alarm System.
4. Press Motion Sensors.
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Press Alarm System.
4. Switch Ask on Exit on or off.
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Security
SECURITY – TROUBLESHOOTING
SECURITY – INFORMATION MESSAGES
The system has not detected a correctly coded key.No Key Detected
Starting System Fault
Vehicle Alarm To Stop
Alarm, Start Vehicle.
Alarm Announcement
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Displays when the alarm has been triggered due to unauthorized entry.
ActionMessage
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Security
SECURITY – FREQUENTLY ASKED
QUESTIONS
What should I do if there is any
potential alarm problem with my
vehicle?
Take all remote controls to an
authorized dealer if there is any
potential alarm problem with your
vehicle.
What should I do if the vehicle is unable
to start with a correctly coded key?
Have your vehicle checked as soon as
possible.
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Steering Wheel
ADJUSTING THE STEERING
WHEEL
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 148).
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
HORN
Press on the center of the
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steering wheel near the horn icon
to activate the horn.
SWITCHING THE HEATED
STEERING WHEEL ON AND OFF
(IF EQUIPPED)
To activate the heated steering
wheel, press the button on the
climate control unit.
On some vehicles, an indicator on the
button illuminates when the heated
steering wheel is on.
Note: A sensor regulates the temperature
of the steering wheel.
3. Lock the steering column.
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Wipers and Washers
WIPERS
WIPER PRECAUTIONS
Do not operate the wipers on a dry
windshield. This could scratch the glass or
damage the wiper blades. Use the
windshield washers before wiping a dry
windshield.
Fully defrost the windshield before you
switch the windshield wipers on.
Switch the windshield wipers off before
entering a car wash.
SWITCHING WINDSHIELD WIPERS
ON AND OFF
AUTOWIPERS (IF EQUIPPED)
WHAT ARE AUTOWIPERS
Autowipers turns on and controls the
speed and frequency of the windshield
wipers.
AUTOWIPERS SETTINGS
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Press Wipers.
4. Switch Rain Sensing on or off.
Note: When you switch the feature off, the
wipers do not operate based on the rain
sensor. When you switch on the windshield
wipers to the intermittent wipe position with
the feature off, the wipers use the wipe
speed set by the rotary control.
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Push the lever up or down to
operate the windshield wipers.
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4
Wipers and Washers
ADJUSTING THE SENSITIVITY OF
THE RAIN SENSOR
A
B
High sensitivity.A
Low sensitivity.B
Use the rotary control to set the sensitivity
of the rain sensor.
When you select high sensitivity, the wipers
operate when the sensor detects a small
amount of water on the windshield.
When you select low sensitivity, the wipers
operate when the sensor detects a large
amount of water on the windshield.
SWITCHING THE REAR
WINDOW WIPER ON AND OFF
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Intermittent wipe.A
Continuous wipe.B
Rear window wiper off.C
REVERSE WIPE
WHAT IS REVERSE WIPE
Reverse wipe turns on the rear window
wiper when you shift into reverse (R) and
the windshield wipers are on.
REVERSE WIPE SETTINGS
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Press Wipers.
4. Switch Rear Wiper On (when in
Reverse) on or off.
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Wipers and Washers
CHECKING THE WIPER
BLADES
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Run the tip of your fingers over the edge of
the blade to check for roughness.
REPLACING THE FRONT
WIPER BLADES
Make sure your vehicle is off before
beginning this procedure.
1. Lift the wiper arm and then press the
wiper blade locking buttons together.
Note: Do not hold the wiper blade to lift the
wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
2. Slightly rotate the wiper blade.
3. Remove the wiper blade.
4. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
REPLACING THE REAR WIPER
BLADES
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1. Lift the wiper arm.
Note: Do not hold the wiper blade to lift the
wiper arm.
2. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
3. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
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432
Wipers and Washers
WASHERS
WASHER PRECAUTIONS
WARNING: If you operate your
vehicle in temperatures below 41°F
(5°C), use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident.
Do not operate the washers when the
washer reservoir is empty. This could cause
the washer pump to overheat.
Keep the outside of the windshield clean.
The rain sensor is very sensitive and the
wipers may operate if dirt, mist or insects
hit the windshield.
USING THE WINDSHIELD WASHER
Pull the lever toward you to
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Note: A courtesy wipe occurs a short time
after the wipers stop to clear any remaining
washer fluid when switched on. See
Switching the Courtesy Wipe On and Off
(page 95).
operate the windshield washer.
SWITCHING THE COURTESY WIPE
ON AND OFF
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Press Wipers.
4. Switch Courtesy Wipe on or off.
USING THE REAR WINDOW
WASHER
Push the lever away from you to operate
the rear window washer.
Note: A courtesy wipe occurs a short time
after the wipers stop to clear any remaining
washer fluid when switched on. See
Switching the Courtesy Wipe On and Off
(page 95).
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Wipers and Washers
ADDING WASHER FLUID
WASHER FLUID SPECIFICATION
See Washer Fluid Specification (page
402).
WIPERS AND WASHERS –
TROUBLESHOOTING
WIPERS AND WASHERS –
WARNING LAMPS
Illuminates when the windshield
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washer fluid is low.
WIPERS AND WASHERS –
FREQUENTLY ASKED QUESTIONS
Why are there streaks and smears on
the windshield?
The wiper blades could be dirty, worn
or damaged. Check the wiper blades.
See Checking the Wiper Blades
(page 94). If the wiper blades are dirty,
clean them with washer fluid or water
applied with a soft sponge or cloth. If
the wiper blades are worn or damaged,
install new ones. See Replacing the
Front Wiper Blades (page 94).
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Exterior Lighting
EXTERIOR LIGHTING
CONTROL
Lamps off.A
Parking lamps on.B
Autolamps on.C
Headlamps on.D
Rotate the control to make a selection.
Note: The lighting control defaults to
autolamps every time you switch your
vehicle on.
HEADLAMPS
USING THE HIGH BEAM
HEADLAMPS
Push the lever forward again or pull the
lever toward you to switch the high beams
off.
Slightly pull the lever toward you and
release it to flash the headlamps.
SWITCHING HEADLAMP EXIT
DELAY ON AND OFF
To switch headlamp exit delay on, pull the
turn signal lever toward you after switching
your vehicle off.
To switch headlamp exit delay off, pull the
turn signal lever toward you again or switch
your vehicle on.
Note: The headlamps turn off after three
minutes with any door open or 30 seconds
after the last door closes.
HEADLAMP INDICATORS
Lamps On
Illuminates when you switch the
low beam headlamps or the
parking lamps on.
Headlamp High Beam
Illuminates when you switch the
high beam headlamps on.
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Push the lever away from you to
switch the high beams on.
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