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2024 FORD EDGE Owner's Manual
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The information contained in this publication was correct at the time of release. In the interest of continuous
development, we reserve the right to change specifications, design or equipment at any time without
notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval
system or translated into any language in any form by any means without our written permission. Errors
and omissions excepted.
© Ford Motor Company 2023
All rights reserved.
Part Number: -202306-20230615181043
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor vehicle
can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which
are known to the State of California to cause cancer and birth defects or other reproductive harm. To
minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your
vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your
vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and
related accessories contain lead and lead
compounds, chemicals known to the State of
California to cause cancer and reproductive harm.
Wash your hands after handling.
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Contacting Us
Contacting Us ..................................................13
Introduction
About This Publication .................................15
Using This Publication .................................16
Symbols Glossary
Symbols Used on Your Vehicle ..................17
Data Privacy
Data Privacy ....................................................20
Service Data .....................................................21
Event Data .........................................................21
Settings Data ..................................................22
Connected Vehicle Data .............................22
Mobile Device Data .......................................23
Emergency Call System Data ...................23
Environment
Protecting the Environment ......................24
Visual Search
Steering Wheel ...............................................25
Instrument Panel ..........................................26
Vehicle Interior ................................................27
Front Exterior ..................................................28
Rear Exterior ....................................................29
Child Safety
Child Safety Precautions ............................30
Child Restraint Anchor Points ...................31
Child Restraints ..............................................32
Installing Child Restraints ..........................33
Booster Seats .................................................38
Child Safety Locks ........................................40
Seatbelts
Seatbelt Precautions ....................................41
Fastening and Unfastening the Seatbelts
...........................................................................42
Sensitive Locking Mode ..............................43
Automatic Locking Mode ...........................43
Adjusting the Seatbelts During
Pregnancy ....................................................44
Adjusting the Seatbelt Height ..................44
Seatbelt Reminder .......................................44
Checking the Seatbelts ..............................46
Seatbelt Extensions .....................................47
Personal Safety System™
What Is the Personal Safety System
..........................................................................48
How Does the Personal Safety System
Work ..............................................................48
Personal Safety System Components
..........................................................................48
Airbags
How Do the Front Airbags Work .............49
How Do the Side Airbags Work ...............49
How Do the Knee Airbags Work ..............50
How Does the Safety Canopy™ Work
..........................................................................50
Airbag Precautions ........................................51
Properly Adjusting the Driver and Front
Passenger Seats ........................................52
Children and Airbags ....................................53
Front Passenger Sensing System ...........53
Crash Sensors and Airbag Indicator ......56
Disposing of Airbags .....................................57
911 Assist
What Is 911 Assist ..........................................58
How Does 911 Assist Work .........................58
Emergency Call Requirements ................58
Emergency Call Limitations ......................59
Keys and Remote Controls
Remote Control Limitations .....................60
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Using the Remote Control ........................60
Removing the Key Blade .............................61
Sounding the Panic Alarm ..........................61
Locating Your Vehicle ...................................61
Changing the Remote Control Battery
...........................................................................61
Replacing a Lost Key or Remote Control
..........................................................................63
Programming the Remote Control .........63
Keys and Remote Controls Audible
Warnings ......................................................64
Keys and Remote Controls –
Troubleshooting ........................................64
MyKey™
What Is MyKey ................................................65
MyKey Settings ..............................................65
Creating a MyKey ..........................................66
Programming a MyKey ................................67
Clearing All MyKeys ......................................67
Checking MyKey System Status ..............67
Using MyKey With Remote Start
Systems ........................................................67
MyKey – Troubleshooting ..........................68
Doors and Locks
Operating the Doors From Outside Your
Vehicle ...........................................................70
Operating the Doors From Inside Your
Vehicle ............................................................71
Autounlock ........................................................71
Autolock ............................................................72
Mislock ...............................................................72
Doors and Locks Audible Warnings ........72
Doors and Locks – Troubleshooting
...........................................................................72
Keyless Entry
What Is Keyless Entry ...................................75
Keyless Entry Limitations ...........................75
Keyless Entry Settings .................................75
Using Keyless Entry .......................................75
Keyless Entry – Troubleshooting .............76
Liftgate - Vehicles With:
Manual Liftgate
Opening the Liftgate .....................................77
Closing the Liftgate .......................................77
Liftgate - Vehicles With: Power
Liftgate
Liftgate Precautions .....................................79
Opening the Liftgate ....................................79
Setting the Liftgate Opening Height
...........................................................................81
Closing the Liftgate .......................................81
Stopping the Liftgate Movement ............83
Liftgate Obstacle Detection .....................84
Liftgate – Troubleshooting ........................84
Security
Passive Anti-Theft System .......................86
Anti-Theft Alarm System ..........................86
Security – Troubleshooting .......................87
Steering Wheel
Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column .........................................................89
Adjusting the Steering Wheel - Vehicles
With: Power Adjustable Steering
Column .........................................................89
Resetting the Stopping Position -
Vehicles With: Power Adjustable
Steering Column .......................................90
Horn ...................................................................90
Switching the Heated Steering Wheel
On and Off ..................................................90
Wipers and Washers
Wipers ................................................................91
Autowipers .......................................................91
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Switching the Rear Window Wiper On
and Off ..........................................................92
Reverse Wipe ..................................................92
Checking the Wiper Blades .......................92
Replacing the Front Wiper Blades ..........92
Replacing the Rear Wiper Blades ...........93
Washers ............................................................93
Wipers and Washers Videos .....................94
Wipers and Washers – Troubleshooting
..........................................................................94
Exterior Lighting
Exterior Lighting Control ............................96
Headlamps ......................................................96
Headlamps – Troubleshooting ................97
Autolamps .......................................................97
Exterior Lamps ...............................................98
Automatic High Beam Control ................99
Automatic High Beam Control –
Troubleshooting .......................................101
Adaptive Front Lighting ............................102
Exterior Lighting Videos ............................102
Interior Lighting
Switching All of the Interior Lamps On
and Off ........................................................103
Switching the Front Interior Lamps On
and Off ........................................................103
Switching the Rear Interior Lamps On
and Off ........................................................103
Interior Lamp Function ..............................103
Adjusting the Instrument Panel Lighting
Brightness ..................................................104
Ambient Lighting .........................................104
Interior Lighting – Troubleshooting ......104
Windows
Opening and Closing the Windows ......105
Global Opening ............................................106
Window Bounce-Back ..............................106
Locking the Rear Window Controls ......106
Interior Mirror
Interior Mirror Precautions ........................107
Manually Dimming the Interior Mirror
.........................................................................107
Auto-Dimming Interior Mirror ..................107
Exterior Mirrors
Adjusting the Exterior Mirrors .................108
Folding the Exterior Mirrors .....................108
Auto-Dimming Exterior Mirror ................108
Moonroof
Opening and Closing the Sunshade .....109
Opening and Closing the Moonroof ......109
Venting the Moonroof ................................110
Moonroof Bounce-Back ............................110
Instrument Cluster
Instrument Cluster Overview ....................111
Tachometer ......................................................111
Speedometer ..................................................111
Fuel Gauge .......................................................111
Engine Coolant Temperature Gauge
..........................................................................112
Turbo Boost Gauge ......................................112
What Are the Instrument Cluster
Warning Lamps .........................................112
Instrument Cluster Warning Lamps ......112
What Are the Instrument Cluster
Indicators .....................................................113
Instrument Cluster Indicators ..................114
Instrument Cluster Display
Using the Instrument Cluster Display
Controls ........................................................115
Instrument Cluster Display Main Menu
..........................................................................115
Trip Computer ................................................116
Customizing the Instrument Cluster
Display ..........................................................118
Personalized Settings .................................118
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Remote Start
What Is Remote Start ................................123
Remote Start Precautions ........................123
Remote Start Limitations .........................123
Enabling Remote Start ..............................123
Remotely Starting and Stopping the
Vehicle .........................................................123
Extending the Remote Start Duration
.........................................................................123
Remote Start Remote Control Indicators
.........................................................................124
Remote Start Settings ...............................124
Climate Control
Switching Climate Control On and Off
.........................................................................126
Switching Recirculated Air On and Off
.........................................................................126
Switching Air Conditioning On and Off
.........................................................................126
Switching Maximum Defrost On and Off
.........................................................................126
Switching Maximum Cooling On and Off
.........................................................................126
Switching the Heated Rear Window On
and Off ........................................................126
Setting the Blower Motor Speed ............127
Switching the Heated Mirrors On and Off
..........................................................................127
Setting the Temperature ...........................127
Directing the Flow of Air ............................127
Auto Mode ......................................................127
Interior Air Quality
What Is the Cabin Air Filter ......................128
Replacing the Cabin Air Filter ..................128
Front Seats
Front Seat Precautions .............................129
Sitting in the Correct Position .................129
Manual Seats ................................................130
Power Seats ...................................................133
Heated Seats .................................................135
Cooled Seats .................................................136
Rear Seats
Manual Seats .................................................137
Power Seats ..................................................138
Heated Seats ................................................139
Rear Occupant Alert System
What is the Rear Occupant Alert System
..........................................................................141
How Does the Rear Occupant Alert
System Work ..............................................141
Rear Occupant Alert System Precautions
..........................................................................141
Rear Occupant Alert System Limitations
..........................................................................141
Switching Rear Occupant Alert System
On and Off ..................................................141
Rear Occupant Alert System Indicators
.........................................................................142
Rear Occupant Alert System Audible
Warnings .....................................................142
Memory Function
How Does the Memory Function Work
.........................................................................143
Memory Function Precautions ...............143
Locating the Memory Function Buttons
.........................................................................143
Saving a Preset Position ...........................143
Recalling a Preset Position ......................143
Garage Door Opener
Garage Door Opener Introduction ........145
Garage Door Opener Precautions and
Frequencies ...............................................145
Programming the Garage Door Opener
.........................................................................146
Garage Door Opener Additional
Assistance .................................................148
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USB Ports
Locating the USB Ports .............................149
Playing Media Using the USB Port .......149
Charging a Device .......................................149
Power Outlet - Vehicles With:
110V Power Outlet
What Is the Power Outlet ..........................151
Power Outlet Precautions .........................151
Locating the Power Outlets ......................151
Power Outlet Indicators .............................151
Power Outlet - Vehicles With:
12V Power Outlet
What Is the Power Outlet .........................152
Power Outlet Precautions ........................152
Power Outlet Limitations ..........................152
Locating the Power Outlets .....................152
Power Outlet Indicators ............................152
Wireless Accessory Charger
What Is the Wireless Accessory Charger
.........................................................................153
Wireless Accessory Charger Precautions
.........................................................................153
Locating the Wireless Accessory Charger
.........................................................................153
Charging a Wireless Device ......................153
Wireless Accessory Charger Videos ......154
Storage
Cup Holders ...................................................155
Under Floor Storage ...................................155
Glasses Holder ..............................................155
Starting and Stopping the
Engine
Starting and Stopping the Engine –
Precautions ...............................................156
Push Button Ignition Switch ....................156
Starting the Engine ......................................157
Engine Block Heater ....................................157
Stopping the Engine ...................................158
Automatic Engine Stop .............................159
Accessing the Passive Key Backup
Position .......................................................160
Starting and Stopping the Engine –
Troubleshooting ......................................160
Auto-Start-Stop
What Is Auto-Start-Stop ..........................163
Auto-Start-Stop Precautions .................163
Switching Auto-Start-Stop On and Off
.........................................................................163
Stopping the Engine ...................................163
Restarting the Engine ................................163
Auto-Start-Stop Indicators .....................163
Auto-Start-Stop – Troubleshooting
.........................................................................164
Fuel and Refueling
Fuel and Refueling Precautions ............166
Fuel Quality ...................................................166
Locating the Fuel Filler Funnel ................167
Running Out of Fuel ....................................167
Refueling ........................................................169
Fuel Tank Capacity ......................................170
Fuel and Refueling – Troubleshooting
.........................................................................170
Catalytic Converter
What Is the Catalytic Converter ..............172
Catalytic Converter Precautions .............172
Catalytic Converter – Troubleshooting
..........................................................................172
Automatic Transmission
Automatic Transmission Precautions
.........................................................................173
Automatic Transmission Positions .......173
Shifting Your Vehicle Into Gear ...............174
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Automatic Transmission Position
Indicators ....................................................174
Automatic Transmission Audible
Warnings .....................................................174
Manually Shifting Gears ............................174
Temporary Neutral Mode ..........................175
Automatic Return to Park (P) .................176
Manual Park Release ..................................176
Automatic Transmission Videos ............178
All-Wheel Drive
How Does All-Wheel Drive Work ...........179
All-Wheel Drive Precautions ...................179
All-Wheel Drive Limitations .....................179
All-Wheel Drive – Troubleshooting ......179
Brakes
Brake Precautions .......................................180
Anti-Lock Braking System .......................180
Brake Over Accelerator .............................180
Locating the Brake Fluid Reservoir .......180
Checking the Brake Fluid ...........................181
Brake Fluid Specification ...........................181
Brakes – Troubleshooting ........................182
Electric Parking Brake
What Is the Electric Parking Brake ........184
Applying the Electric Parking Brake ......184
Applying the Electric Parking Brake in an
Emergency .................................................184
Manually Releasing the Electric Parking
Brake ............................................................184
Automatically Releasing the Electric
Parking Brake ............................................185
Electric Parking Brake Audible Warning
.........................................................................185
Releasing the Electric Parking Brake if
the Vehicle Battery Has Run Out of
Charge .........................................................185
Electric Parking Brake – Troubleshooting
.........................................................................185
Electric Parking Brake Videos ..................187
Hill Start Assist
What Is Hill Start Assist ............................188
How Does Hill Start Assist Work ...........188
Hill Start Assist Precautions ...................188
Hill Start Assist – Troubleshooting ......188
Auto Hold
How Does Auto Hold Work ......................189
Switching Auto Hold On and Off ..........189
Using Auto Hold ...........................................189
Auto Hold Indicators ..................................189
Traction Control
How Does Traction Control Work ...........191
Switching Traction Control On and Off
..........................................................................191
Traction Control Indicator .........................191
Traction Control – Troubleshooting ......191
Stability Control
How Does Stability Control Work ..........192
Switching Stability Control On and Off
.........................................................................193
Stability Control Indicator ........................193
Stability Control – Troubleshooting ......193
Steering
Electric Power Steering .............................194
Steering – Troubleshooting .....................194
Parking Aids
Parking Aid Precautions ............................197
Switching Parking Aid On and Off .........197
Rear Parking Aid ..........................................198
Front Parking Aid .........................................199
Side Parking Aid ...........................................199
Parking Aid Indicators ................................201
Parking Aids – Troubleshooting .............201
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Rear View Camera
What Is the Rear View Camera .............202
Rear View Camera Precautions ............202
Locating the Rear View Camera ...........202
Rear View Camera Guide Lines .............202
Rear View Camera Object Distance
Indicators ...................................................203
Rear View Camera Settings ...................203
180 Degree Camera
What Is the 180 Degree Camera ..........205
How Does the 180 Degree Camera Work
........................................................................205
180 Degree Camera Precautions .........205
180 Degree Camera Limitations ...........205
Locating the 180 Degree Cameras ......205
180 Degree Camera Indicators ..............205
180 Degree Camera Settings .................205
Active Park Assist
What Is Active Park Assist .......................207
How Does Active Park Assist Work ......207
Active Park Assist Precautions ..............207
Switching Active Park Assist On and Off
........................................................................207
Entering a Parallel Parking Space ........207
Entering a Perpendicular Parking Space
.......................................................................208
Exiting a Parking Space ...........................208
Active Park Assist – Troubleshooting
.......................................................................209
Cruise Control
What Is Cruise Control ................................211
Switching Cruise Control On and Off
..........................................................................211
Setting the Cruise Control Speed ...........211
Canceling the Set Speed ..........................212
Resuming the Set Speed ..........................212
Cruise Control Indicators ...........................212
Adaptive Cruise Control
How Does Adaptive Cruise Control With
Stop and Go Work ...................................213
Adaptive Cruise Control Precautions
.........................................................................213
Adaptive Cruise Control Limitations
.........................................................................214
Switching Adaptive Cruise Control On
and Off ........................................................216
Adaptive Cruise Control Automatic
Cancellation ..............................................216
Setting the Adaptive Cruise Control
Speed ...........................................................216
Setting the Adaptive Cruise Control Gap
..........................................................................217
Canceling the Set Speed ..........................218
Resuming the Set Speed ..........................218
Overriding the Set Speed .........................219
Adaptive Cruise Control Indicators .......219
Switching From Adaptive Cruise Control
to Cruise Control ......................................219
Lane Centering .............................................219
Lane Centering – Troubleshooting .......222
Adaptive Cruise Control –
Troubleshooting ......................................222
Lane Keeping System
What Is the Lane Keeping System .......224
How Does the Lane Keeping System
Work ............................................................224
Lane Keeping System Precautions ......224
Lane Keeping System Limitations ........224
Switching the Lane Keeping System On
and Off ........................................................225
Switching the Lane Keeping System
Mode ............................................................225
Lane Keeping System Settings ..............225
Alert Mode .....................................................225
Aid Mode ........................................................226
Alert and Aid Mode ....................................226
Lane Keeping System Indicators ...........227
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Lane Keeping System – Troubleshooting
........................................................................228
Blind Spot Information
System
What Is Blind Spot Information System
........................................................................230
How Does Blind Spot Information
System Work ............................................230
Blind Spot Information System
Precautions ..............................................230
Blind Spot Information System
Limitations ................................................230
Blind Spot Information System
Requirements ..........................................230
Switching Blind Spot Information
System On and Off .................................231
Locating the Blind Spot Information
System Sensors ........................................231
Blind Spot Information System
Indicators ....................................................231
Blind Spot Information System –
Troubleshooting ......................................232
Blind Spot Information System Videos
........................................................................232
Cross Traffic Alert
What Is Cross Traffic Alert .......................233
How Does Cross Traffic Alert Work ......233
Cross Traffic Alert Precautions ..............233
Cross Traffic Alert Limitations ...............233
Switching Cross Traffic Alert On and Off
........................................................................233
Locating the Cross Traffic Alert Sensors
........................................................................234
Cross Traffic Alert Indicators ..................234
Cross Traffic Alert – Troubleshooting
........................................................................235
Pre-Collision Assist
What Is Pre-Collision Assist ...................236
How Does Pre-Collision Assist Work
........................................................................236
Pre-Collision Assist Precautions ..........236
Pre-Collision Assist Limitations .............237
Locating the Pre-Collision Assist Sensors
........................................................................238
Distance Indication ....................................238
Distance Alert ..............................................239
Automatic Emergency Braking ..............239
Evasive Steering Assist ............................240
Pre-Collision Assist – Troubleshooting
.........................................................................241
Pre-Collision Assist Videos .....................242
Driver Alert
What Is Driver Alert ....................................243
How Does Driver Alert Work ...................243
Driver Alert Precautions ...........................243
Driver Alert Limitations .............................243
Switching Driver Alert On and Off ........244
Driver Alert – Troubleshooting ..............244
Load Carrying
Load Carrying Precautions ......................245
Locating the Safety Compliance
Certification Labels ...............................246
What Is the Gross Axle Weight Rating
........................................................................246
What Is the Gross Vehicle Weight Rating
........................................................................246
What Is the Maximum Loaded Trailer
Weight ........................................................246
What Is the Gross Combined Weight
Rating .........................................................246
Calculating Payload ...................................247
Calculating the Load Limit ......................247
Roof Rack ......................................................248
Luggage Compartment
Luggage Compartment Precautions
........................................................................250
Installing and Removing the Luggage
Compartment Cargo Net ....................250
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Installing and Removing the Luggage
Compartment Cover ..............................251
Connecting a Trailer
Connecting a Trailer Precautions ..........252
Connecting a Trailer ...................................252
Towing a Trailer
Towing a Trailer Precautions ..................254
Trailer Brake Precautions .........................254
Towing a Trailer Limitations ....................255
Loading Your Trailer ...................................255
Trailer Towing Hints ...................................255
Launching or Retrieving a Boat or
Personal Watercraft ..............................256
Towing Weights and Dimensions .........257
Trailer Sway Control
How Does Trailer Sway Control Work
........................................................................259
Trailer Sway Control Precautions .........259
Switching Trailer Sway Control On and
Off ................................................................259
Driving Hints
Cold Weather Precautions ......................260
Driving on Snow and Ice ..........................260
Breaking-In ...................................................260
Driving Economically ................................260
Driving in Special Conditions ..................261
Driving Through Shallow Water ............262
Floor Mats ......................................................263
Crash and Breakdown
Information
Roadside Assistance .................................264
Switching the Hazard Flashers On and
Off ................................................................265
Jump Starting the Vehicle .......................265
Post-Crash Alert System .........................267
Post-Collision Braking ...............................267
Automatic Crash Shutoff ........................268
Transporting the Vehicle .........................268
Fail-Safe Cooling ........................................269
Towing Your Vehicle
Towing Your Vehicle Precautions ...........271
Recreationally Towing Your Vehicle -
2.0L EcoBoost™ .......................................271
Recreationally Towing Your Vehicle -
2.7L EcoBoost™ .......................................271
Emergency Towing ......................................271
Fuses
Fuse Precautions .........................................272
Under Hood Fuse Box ................................272
Body Control Module Fuse Box .............279
Identifying Fuse Types ..............................282
Fuses – Troubleshooting .........................282
Maintenance
Maintenance Precautions .......................283
Opening and Closing the Hood .............283
Under Hood Overview - 2.0L EcoBoost™
........................................................................284
Under Hood Overview - 2.7L EcoBoost™
........................................................................285
Engine Oil ......................................................286
Engine Air Filter ...........................................288
Coolant ...........................................................289
Drive Belt Routing Overview - 2.0L
EcoBoost™ ...............................................292
Drive Belt Routing Overview - 2.7L
EcoBoost™ ...............................................292
12V Battery ....................................................292
12V Battery – Troubleshooting ..............295
Adjusting the Headlamps .......................296
Exterior Bulbs ...............................................298
Interior Bulbs .................................................301
Vehicle Care
Cleaning Products ......................................302
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Cleaning the Exterior .................................303
Cleaning the Interior ..................................305
Repairing Minor Paint Damage .............307
Waxing Your Vehicle ..................................307
Body Styling Kits
Body Styling Kit Precautions .................308
Storing Your Vehicle
Preparing Your Vehicle for Storage ......309
Removing Your Vehicle From Storage
.........................................................................310
Wheel and Tire Information
Locating the Tire label ................................311
Department of Transportation Uniform
Tire Quality Grades ..................................311
Information on the Tire Sidewall ...........312
Glossary of Tire Terminology ...................317
Tire Replacement Requirements ..........318
Using Snow Chains ....................................320
Tire Care
Checking the Tire Pressures ....................322
Inflating the Tires ........................................322
Inspecting the Tire for Wear ...................323
Inspecting the Tire for Damage .............324
Inspecting the Wheel Valve Stems ......328
Tire Rotation .................................................328
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit
........................................................................330
Tire Sealant and Inflator Kit Precautions
........................................................................330
Locating the Tire Sealant and Inflator Kit
........................................................................330
Tire Sealant and Inflator Kit Components
.........................................................................331
Using the Tire Sealant and Inflator Kit
.........................................................................331
Tire Sealant and Inflator Kit Videos .....336
Tire Pressure Monitoring
System
What Is the Tire Pressure Monitoring
System ........................................................337
Tire Pressure Monitoring System
Overview ....................................................337
Tire Pressure Monitoring System
Precautions ...............................................338
Tire Pressure Monitoring System
Limitations ................................................338
Viewing the Tire Pressures ......................339
Tire Pressure Monitoring System –
Troubleshooting ......................................339
Changing a Road Wheel
Changing a Flat Tire ....................................341
Wheel Nuts ...................................................346
Capacities and Specifications
Engine Specifications - 2.0L EcoBoost™
........................................................................347
Engine Specifications - 2.7L EcoBoost™
........................................................................348
Motorcraft Parts - 2.0L EcoBoost™ ....349
Motorcraft Parts - 2.7L EcoBoost™ .....350
Engine Oil Capacity and Specification -
2.0L EcoBoost™ ......................................351
Engine Oil Capacity and Specification -
2.7L EcoBoost™ ......................................352
Cooling System Capacity and
Specification - 2.0L EcoBoost™ ......354
Cooling System Capacity and
Specification - 2.7L EcoBoost™ .......355
Fuel Tank Capacity .....................................355
Air Conditioning System Capacity and
Specification - 2.0L EcoBoost™ ......356
Air Conditioning System Capacity and
Specification - 2.7L EcoBoost™ ........357
Washer Fluid Specification .....................357
Brake Fluid Specification .........................358
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Vehicle Identification
Vehicle Identification Number ...............359
Connected Vehicle
What Is a Connected Vehicle ................360
Connected Vehicle Requirements .......360
Connected Vehicle Limitations .............360
Connecting the Vehicle to a Mobile
Network .....................................................360
Connecting the Vehicle to a Wi-Fi
Network .....................................................360
Connected Vehicle Settings ....................361
Connected Vehicle – Troubleshooting
.........................................................................361
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot .........363
Changing the Vehicle Wi-Fi Hotspot
Name or Password ................................363
Vehicle Wi-Fi Hotspot – Troubleshooting
........................................................................364
Audio System
Audio System Precautions .....................365
Identifying the Audio Unit .......................365
Switching the Audio Unit On and Off
........................................................................365
Selecting the Audio Source ....................365
Playing or Pausing the Audio Source
........................................................................365
Adjusting the Volume ...............................365
Switching Shuffle Mode On and Off
.......................................................................366
Switching Repeat Mode On and Off
.......................................................................366
Setting a Memory Preset .........................366
Muting the Audio ........................................366
Adjusting the Sound Settings ................366
Setting the Clock and Date ....................366
FM Radio ........................................................367
Switching the Display On and Off .......368
Digital Radio .................................................368
Satellite Radio .............................................369
Center Display
Center Display Overview ...........................371
Status Bar .......................................................371
Settings ...........................................................372
Rebooting the Center Display ................373
Voice Interaction
Ford Assistant ..............................................374
Alexa Built-In
What is Alexa Built-In ................................376
Alexa Built-In Requirements ...................376
Signing In to Your Account ......................376
Using Alexa Built-In ....................................376
Alexa Built-In Settings ..............................376
Phone
Phone Precautions .....................................378
Connecting Your Phone ............................378
Phone Menu ..................................................378
Making and Receiving a Phone Call .....379
Sending and Receiving a Text Message
.......................................................................380
Switching Text Message Notification On
and Off ........................................................381
Bluetooth®
Connecting a Bluetooth® Device .........382
Playing Media Using Bluetooth® .........382
Apps
App Precautions .........................................383
App Requirements .....................................383
Accessing Apps ...........................................383
Enabling Apps on an iOS Device ..........384
Enabling Apps on an Android Device
........................................................................384
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Table of Contents
Page 16
Switching Apple CarPlay On and Off
........................................................................384
Switching Android Auto On and Off ....385
Navigation
Connected Navigation ..............................386
Accessing Navigation ...............................386
Navigation Map Updates ........................386
Adjusting the Map ......................................386
Live Traffic .....................................................386
Setting a Destination ................................386
Waypoints ......................................................387
Route Guidance ...........................................387
Vehicle Software Updates
Vehicle Software Updates ......................389
Software Update Settings ......................389
Software Update Indicators ..................390
Vehicle System Reset
Performing a System Reset .....................391
Accessories
Accessories ...................................................392
Ford Protect
What Is Ford Protect .................................393
Scheduled Maintenance
General Maintenance Information ......395
Customer Information
Rollover Warning ........................................399
The Better Business Bureau Auto Line
Program .....................................................399
The Mediation and Arbitration Program
.......................................................................400
Ordering a Canadian French Owner's
Manual .......................................................400
Reporting Safety Defects in the United
States ..........................................................401
Reporting Safety Defects in Canada
........................................................................401
Third Party Software Copyright
Acknowledgment ..................................402
Radio Frequency Certification Labels
........................................................................402
Perchlorate .....................................................451
Replacement Parts Recommendation
.........................................................................451
Mobile Communications Equipment
........................................................................452
Federal Highway Administration
Regulation .................................................452
End User License Agreement ................453
Emission Law ...............................................478
Export Unique Options .............................479
Warranty Information ...............................479
Appendices
Electromagnetic Compatibility ..............481
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Table of Contents
Page 17
If you require assistance or clarification on
policies or procedures, please contact the
customer relationship center.
United States
Ford Motor Company
Customer Relationship Center
PO Box 6248
Dearborn, MI 48126
1-800-392-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financing
and lease plans to help you acquire your
vehicle. If you have financed or leased your
vehicle through Ford Credit, thank you for
your business.
For assistance call 1-800-727-7000, or for
more information about Ford Credit and
access to an account manager, visit
www.ford.com/finance.
Canada
Customer Relationship Centre
Ford Motor Company of Canada Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
TDD for the hearing impaired:
7-1-1 (where offered by your telephone
service provider)
www.ford.ca
Australia
Ford Motor Company of Australia Pty Ltd.
Customer Relationship Centre
Private Mail Bag 5
Campbellfield, Victoria, 3061
Telephone: (13 FORD) 13 3673
E-mail: [email protected]
New Zealand
Ford Motor Company
Attention: Customer Relationship Centre
Private Bag 76912
Manukau City 2241
Telephone: 0800 367 369 (FORDNZ)
E-mail: [email protected]
China - Imported Vehicle
Customer Relationship Center
Telephone: 400-690-1886
Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship Center
Telephone: 800-810-8168
Mobile: 400-887-7766
Website: https://www.ford.com.cn/
Asia Pacific Direct Markets
(APDM)
E-mail: [email protected]
Caribbean, Central America and
Israel
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Fax: (313) 390-0804
Telephone: (313) 594-4857
E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor Company
Ford Export Operations
Attention: Owner Relations
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, MI 48101
Telephone: (800) 841-3673
E-mail: [email protected]
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Contacting Us
Page 18
Argentina
Telephone: 0800-888-3673
Brazil
Website: www.ford.com.br
Telephone: 0800-703-3673
E-mail: [email protected]
North Africa
E-mail: [email protected]
South Africa
Telephone: 0860011022
Email: [email protected]
Sub-Saharan Africa
E-mail: [email protected]
Puerto Rico
Ford International Business Development,
Inc.
P.O. Box 11957
Caparra Heights Station
San Juan, PR 00922-1957
1-800-392-3673 (FORD)
Fax: (313) 390-0804
E-mail: [email protected]
www.ford.com.pr
Middle East
Ford Middle East Customer Relationship
Center
P.O. Box 21740
Dubai, United Arab Emirates
Telephone: 80004441066
Toll-free number for the Kingdom of Saudi
Arabia: 8008443673
Mobily and Zain cell phone users in Saudi
Arabia: 800850078
Kuwait: 22280384
Local telephone number for Kuwait: +965
1 898900
Fax: +971 4 3327266
E-mail: [email protected]
www.me.ford.com
South Korea
Customer Relationship Center
Telephone: +82-02-1600-6003
E-mail: [email protected]
Emergency Dispatch Service call:
080-300-3673
Philippines
Telephone: 02-88669408
Email: [email protected]
Taiwan
Telephone: 0800-032100
705 Zhonghua Rd., Sec. 1
Zhongli District, Taoyuan, Taiwan, 32068
Thailand
Telephone: 1383
E-mail: [email protected]
Vietnam
Telephone: 1800588888
E-mail: [email protected]
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Contacting Us
Page 19
ABOUT THIS PUBLICATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
WARNING: You risk death, fire, or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol.
Thank you for choosing Ford. We
recommend that you take some time to
get to know your vehicle in order to benefit
from greater safety and pleasure from
driving it. Use this publication to familiarize
yourself with the basics and then read the
digital version, that is available in your
vehicle. You can also view the
comprehensive manual through the
FordPass app and through the local Ford
website.
Note: To download the FordPass app, visit
your device's app store.
Note: To find the local Ford website, visit
https://corporate.ford.com/operations/
locations/global-links.html.
Note: Use and operate your vehicle in line
with all applicable laws and regulations.
Note: Pass on all printed owner’s
information when selling this vehicle.
Our digital resources include a
comprehensive digital Owner’s Manual
dynamically created according to the
features on your vehicle by using the
vehicle identification number. See
Locating the Vehicle Identification
Number (page 359). The digital Owner’ s
Manual includes visual and full text search
functions so that you can quickly locate
the information you are looking for. It also
includes links to a number of how-to
videos created to help you understand
some of the advanced technologies on
your vehicle.
Features and Options
This publication describes product features
and options available throughout the range
of available models, sometimes even
before they are generally available. It could
describe options that are not available on
the vehicle you have purchased.
Illustrations
Some of the illustrations in this publication
could show features as used in different
models, so they could appear different to
you on your vehicle.
Location of Components
This manual may qualify the location of a
component as left-hand side or right-hand
side. The side is determined when facing
forward in the seat.
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Introduction
Page 20
E154903
Right-hand side.A
Left-hand side.B
USING THIS PUBLICATION
To quickly locate information about your
vehicle, use the word search within the
Owner's Manual application.
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Introduction
Page 21
SYMBOLS USED ON YOUR VEHICLE
These are some of the symbols you may
see on your vehicle.
Airbag
E162384
Air conditioning system
E231157
Air conditioning system lubricant
type
E67020
Anti-lock braking system
E139220
Avoid smoking, flames or sparks
E67021
Battery
E139227
Battery acid
Blower motor
E139209
Brake fluid - non petroleum
based
E67024
Brake system
E270480
Brake system
E139223
Cabin air filter
Check fuel cap
Child safety door lock or unlock
E139211
Child seat lower anchor
E141128
Child seat tether anchor
E332905
Cruise control
E139219
Do not open when hot
E139212
Electric Parking brake
Engine air filter
Engine coolant
E103308
Engine coolant temperature
E67022
Engine oil
E139221
Explosive gas
E139228
Fan warning
Fasten seatbelt
E231160
Flammable
Front fog lamps
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Symbols Glossary
Page 22
Fuel pump reset
E139214
Fuse compartment
E75790
Hazard flashers
E67019
Headlamp high beams
E270968
Headlamps on
Heated rear window
Hill descent control
E270945
Horn control
Interior luggage compartment
release
E139231
Jack
Keep out of reach of children
Lighting control
Low fuel level
E139232
Low tire pressure warning
E139229
Maintain correct fluid level
E67028
Malfunction Indicator Lamp
(MIL)
E72343
Note operating instructions
Panic alarm
E139213
Parking aid
E71341
Parking lamps
Passenger airbag activated
Passenger airbag deactivated
Power steering fluid
E139216
Power windows front/rear
E139225
Power window lockout
E231159
Requires registered technician
E65963
Safety alert
E72021
See Owner's Manual
E231158
See Service Manual
Side airbag
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Symbols Glossary
Page 23
Shield the eyes
E138639
Stability control
E130458
Stability control off
E332910
Trail control
E67018
Turn Signal
E73953
Windshield defrosting system
Windshield wiping system
E270967
Windshield wash and wipe
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Symbols Glossary
Page 24
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of release, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status.
• Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
Where equipped, SiriusXM with 360L could
use the modem. To disable, turn off the
SiriusXM with 360L or Vehicle Connectivity
setting. See Enabling and Disabling the
Modem (page 360).
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Data Privacy
Page 25
SERVICE DATA
Service data recorders in your vehicle are
capable of collecting and storing
diagnostic information about your vehicle.
This potentially includes information about
the performance or status of various
systems and modules in the vehicle, such
as engine, throttle, steering or brake
systems. In order to properly diagnose and
service your vehicle, Ford Motor Company
(Ford of Canada in Canada), and service
and repair facilities may access or share
among them vehicle diagnostic
information received through a direct
connection to your vehicle when
diagnosing or servicing your vehicle.
Additionally, Ford Motor Company (Ford
of Canada, in Canada) may, where
permitted by law, use vehicle diagnostic
information for vehicle improvement or
with other information we may have about
you, for example, your contact information,
to offer you products or services that may
interest you. Data may be provided to our
service providers such as part suppliers
that may help diagnose malfunctions, and
who are similarly obligated to protect data.
We retain this data only as long as
necessary to perform these functions or to
comply with law. We may provide
information where required in response to
official requests to law enforcement or
other government authorities or third
parties acting with lawful authority or court
order, and such information may be used
in legal proceedings. For U.S. only (if
equipped), if you choose to use connected
apps and services, you consent that certain
diagnostic information may also be
accessed electronically by Ford Motor
Company and Ford authorized service
facilities, and that the diagnostic
information may be used to provide
services to you, personalizing your
experience, troubleshoot, and to improve
products and services and offer you
products and services that may interest
you, where permitted by law. For Canada
only, for more information, please review
the Ford of Canada privacy policy at
www.ford.ca, including our U.S. data
storage and use of service providers in
other jurisdictions who may be subject to
legal requirements in Canada, the United
States and other countries applicable to
them, for example, lawful requirements to
disclose personal information to
governmental authorities in those
countries.
EVENT DATA
This vehicle is equipped with an event data
recorder. The main purpose of an event
data recorder is to record, in certain crash
or near crash-like situations, such as an
airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating.
• Whether or not the driver and
passenger seatbelts were
buckled/fastened.
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal.
• How fast the vehicle was traveling.
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur.
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Data Privacy
Page 26
Note: Event data recorder data is recorded
by your vehicle only if a non-trivial crash
situation occurs; no data is recorded by the
event data recorder under normal driving
conditions and no personal data or
information (for example name, gender,
age, and crash location) is recorded.
However, parties, such as law enforcement,
could combine the event data recorder data
with the type of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event data
recorder is needed. In addition to the
vehicle manufacturer, other parties, such
as law enforcement, that have such special
equipment, can read the information if they
have access to the vehicle or the event
data recorder.
SETTINGS DATA
Your vehicle has electronic control units
that have the ability to store data based
on your personalized settings. The data is
stored locally in the vehicle or on devices
that you connect to it, for example, a USB
drive or digital music player. You can delete
some of this data and also choose whether
to share it through the services to which
you subscribe.
Comfort and Convenience Data
Data recorded includes, for example:
• Seat and steering wheel position.
• Climate control settings.
• Radio presets.
Entertainment Data
Data recorded includes, for example:
• Music, videos or album art.
• Contacts and corresponding address
book entries.
• Navigation destinations.
CONNECTED VEHICLE DATA
The modem has a SIM. The
modem was enabled when your
vehicle was built and periodically
sends messages to stay connected to the
cell phone network, receive automatic
software updates and send vehicle-related
information to us, for example diagnostic
information. These messages could
include information that identifies your
vehicle, the SIM and the electronic serial
number of the modem. Cell phone network
service providers could have access to
additional information, for example cell
phone network tower identification. For
additional information about our privacy
policy, visit www.FordConnected.com or
refer to your local Ford website.
Note: The modem continues to send this
information unless you disable the modem
or stop the modem from sharing vehicle
data by changing the modem settings. See
Connected Vehicle (page 360).
Note: The service can be unavailable or
interrupted for a number of reasons, for
example environmental or topographical
conditions and data plan coverage.
Note: To find out if your vehicle has a
modem, visit www.FordConnected.com.
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Data Privacy
Page 27
MOBILE DEVICE DATA
If you connect a mobile device to your
vehicle, you can display data from your
device on the touchscreen for example,
music and album art. You can share your
vehicle data with mobile apps on your
device through the system. See App
Requirements (page 383).
The mobile apps function operates by your
connected device sending data to us in the
United States. The data is encrypted and
includes, for example, the vehicle
identification number of your vehicle, the
SYNC module serial number, odometer,
enabled apps, usage statistics and
debugging information. We retain it only
as long as necessary to provide the service,
to troubleshoot, for continuous
improvement and to offer you products
and services that may be of interest to you
according to your preferences and where
allowed by law.
If you connect a cell phone to the system,
the system creates a profile that links to
that cell phone. The cell phone profile
enables more mobile features and efficient
operation. The profile contains, for
example data from your phonebook, read
and unread text messages and call history,
including history of calls when your cell
phone was not connected to the system.
If you connect a media device, the system
creates and retains a media device index
of supported media content. The system
also records a short diagnostic log of
approximately 10 minutes of all recent
system activity.
The cell phone profile, media device index
and diagnostic log remain in your vehicle
unless you delete them and are generally
accessible only in your vehicle when you
connect your cell phone or media device.
If you no longer plan to use the system or
your vehicle, we recommend you use the
system reset function to erase the stored
information. See Performing a System
Reset (page 391).
System data cannot be accessed without
special equipment and access to your
vehicle's module.
For additional information about our
privacy policy, refer to the local Ford
website.
Note: To find out if your vehicle has
connectivity technology, visit
www.FordConnected.com.
EMERGENCY CALL SYSTEM DATA
When the emergency call system is active,
it may disclose to emergency services that
your vehicle has been in a crash involving
the deployment of an airbag or activation
of the fuel pump shut-off. Certain versions
or updates to the emergency call system
may also be capable of electronically or
verbally disclosing to emergency services
operators your vehicle location or other
details about your vehicle or crash to assist
emergency services operators to provide
the most appropriate emergency services.
If you do not want to disclose this
information, do not activate the emergency
call system.
Note: You cannot deactivate emergency
call systems that are required by law.
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Data Privacy
Page 28
PROTECTING THE ENVIRONMENT
Sustainability is a priority at Ford. We are
constantly looking for ways to reduce our
impact on the planet while providing
customers with great products and
delivering a strong business. You should
play your part in protecting the
environment. Correct vehicle usage and
the authorized disposal of waste, cleaning
and lubrication materials are significant
steps toward this aim.
For additional information about our
sustainability progress and initiatives, visit
www.sustainability.ford.com.
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Environment
Page 29
STEERING WHEEL
E332330
A C
B
DE
See Using the Instrument Cluster Display Controls (page 115).A
See Shifting Using the Paddle Shifters (page 174).B
See Using the Instrument Cluster Display Controls (page 115).C
See Using Ford Assistant (page 374). See Adjusting the Volume (page 365).D
See Setting the Cruise Control Speed (page 211). See Setting the Adaptive
Cruise Control Speed (page 216).
E
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Visual Search
Page 30
INSTRUMENT PANEL
E332331
A
B
C
DE
FG
H
See Exterior Lighting Control (page 96).A
See Instrument Cluster Overview (page 111).B
See Status Bar (page 371).C
See Replacing the Cabin Air Filter (page 128).D
See Selecting an FM Radio Station (page 367).E
See Front Passenger Sensing System Indicators (page 55).F
See Push Button Ignition Switch (page 156).G
See Locating the Body Control Module Fuse Box (page 279).H
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Visual Search
Page 31
VEHICLE INTERIOR
E332332
A B
C
D
See Sitting in the Correct Position (page 129).A
See Shifting Your Vehicle Into Gear (page 174).B
See Opening and Closing the Windows (page 105).C
See Folding the Seat Backrest (page 137).D
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Visual Search
Page 32
FRONT EXTERIOR
E401297
A B
C
DEF
G
See Opening and Closing the Hood (page 283).A
See Replacing the Front Wiper Blades (page 92).B
See Refueling Your Vehicle (page 169).C
See Unlocking and Locking the Doors Using the Key Blade (page 70).D
See Using the Front Fog Lamps (page 99).E
See Locating the 180 Degree Cameras (page 205).F
See Locating the Front Parking Aid Sensors (page 199).G
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Visual Search
Page 33
REAR EXTERIOR
E354859
A
B C
DE
F
See Locating the Rear View Camera (page 202).A
See Switching the Rear Window Wiper On and Off (page 92).B
See Folding the Exterior Mirrors (page 108).C
See Locating the Rear Parking Aid Sensors (page 198).D
See Connecting a Trailer (page 252).E
See Opening the Liftgate From Outside Your Vehicle (page 79). See
Opening the Liftgate From Outside Your Vehicle (page 77).
F
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Visual Search
Page 34
CHILD SAFETY PRECAUTIONS
WARNING: Always make sure your
child is secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must be
bought separately from your vehicle.
Failure to follow these instructions and
guidelines may result in an increased risk
of serious injury or death to your child.
WARNING: All children are shaped
differently. The National Highway Traffic
Safety Administration and other safety
organizations, base their
recommendations for child restraints on
probable child height, age and weight
thresholds, or on the minimum
requirements of the law. We recommend
that you check with a NHTSA Certified
Child Passenger Safety Technician
(CPST) to make sure that you properly
install the child restraint in your vehicle
and that you consult your pediatrician to
make sure you have a child restraint
appropriate for your child. To locate a
child restraint fitting station and CPST,
contact NHTSA toll free at
1-888-327-4236 or go to
www.nhtsa.dot.gov. In Canada, contact
Transport Canada toll free at
1-800-333-0371 or go to www.tc.gc.ca
to find a Child Car Seat Clinic in your
area. Failure to properly restrain children
in child restraints made especially for
their height, age and weight, may result
in an increased risk of serious injury or
death to your child.
WARNING: On hot days, the
temperature inside the vehicle can rise
very quickly. Exposure of people or
animals to these high temperatures for
even a short time can cause death or
serious heat related injuries, including
brain damage. Small children are
particularly at risk.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Always carefully follow
the instructions and warnings provided
by the manufacturer of any child
restraint to determine if the restraint
device is appropriate for your child's size,
height, weight, or age. Follow the child
restraint manufacturer's instructions and
warnings provided for installation and
use in conjunction with the instructions
and warnings provided by your vehicle
manufacturer. A safety seat that is
improperly installed or utilized, is
inappropriate for your child's height, age,
or weight or does not properly fit the
child may increase the risk of serious
injury or death.
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WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: Do not use pillows,
books or towels to boost your child's
height. Failure to follow this instruction
could result in personal injury or death.
WARNING: Properly secure child
restraints or booster seats when they are
not in use. They could become projectiles
in a sudden stop or crash. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Do not put the shoulder
section of the seatbelt or allow the child
to put the shoulder section of the
seatbelt under their arm or behind their
back. Failure to follow this instruction
could reduce the effectiveness of the
seatbelt and increase the risk of injury or
death in a crash.
WARNING: Do not leave children
or pets unattended in your vehicle.
Failure to follow this instruction could
result in personal injury or death.
When installing a child restraint with
seatbelts:
• Place the vehicle seat in the upright
position before you install the child
restraint.
• Use the correct seatbelt buckle for that
seating position.
• Insert the belt tongue into the buckle.
Make sure the tongue is securely
fastened in the buckle.
• Keep the buckle release button
pointing up and away from the child
restraint, with the tongue between the
child restraint and the release button,
to prevent accidental unbuckling.
• Put the seatbelt in the automatic
locking mode.
CHILD RESTRAINT ANCHOR POINTS
WHAT ARE THE CHILD RESTRAINT
ANCHOR POINTS
Anchor points allow you to quickly and
safely install a child restraint.
LOCATING THE CHILD RESTRAINT
LOWER ANCHOR POINTS
E318267
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E196697
LOCATING THE CHILD RESTRAINT
TOP TETHER ANCHOR POINTS
E316055
CHILD RESTRAINTS
CHILD RESTRAINT POSITION
INFORMATION
Install the child restraint tightly against the
vehicle seat. It may be necessary to lift or
remove the head restraint.
Rear Facing Child Restraints
Seatbelt Only
LATCH (Lower Anchors
Only)
Combined Weight of Child
and Child Restraint
XXUp to 65 lb (29 kg)
XOver 65 lb (29 kg)
Forward Facing Child Restraints
Seatbelt and LATCH
(Lower Anchors and
Top Tether Anchor)
Seatbelt and Top
Tether Anchor
LATCH (Lower
Anchors and Top
Tether Anchor)
Combined Weight of
Child and Child
Restraint
XXXUp to 65 lb (29 kg)
XXOver 65 lb (29 kg)
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CHILD RESTRAINTS RECOMMENDATION
Recommended Restraint TypeChild Size, Height, Weight, or Age
Use a child restraint (sometimes
called an infant carrier, convertible
seat, or toddler seat).
Children weighing 40 lb (18 kg) or less (generally
age four or younger).
Use a belt-positioning booster
seat.
Children who have outgrown or no longer properly
fit in a child restraint (generally children who are
less than 57 in (1.45 m) tall, are greater than age
four and less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb (45 kg) if
recommended by your child restraint manufacturer).
Use a vehicle seatbelt having the
lap belt snug and low across the
hips, shoulder belt centered across
the shoulder and chest, and seat
backrest upright.
Children who have outgrown or no longer properly
fit in a belt-positioning booster seat (generally chil-
dren who are at least 57 in (1.45 m) tall or greater
than 80 lb (36 kg) or 100 lb (45 kg) if recommended
by child restraint manufacturer).
You are required by law to properly use
child restraints for infants and toddlers in
the United States, Canada and Mexico.
Many states and provinces require that
small children use approved booster seats
until they reach age eight, a height of 57 in
(1.45 m) tall, or 80 lb (36 kg). Check your
local and state or provincial laws for
specific requirements about the safety of
children in your vehicle.
When possible, properly restrain children
12 years of age and under in a rear seating
position of your vehicle. Accident statistics
suggest that children are safer when
properly restrained in the rear seating
positions than in a front seating position.
When installing a rear facing child restraint,
adjust the vehicle seats to avoid
interference between the child restraint
and the vehicle seat in front of the child
restraint.
INSTALLING CHILD RESTRAINTS
USING SEATBELTS
WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
Note: Although the child restraint
illustrated is a forward-facing child restraint,
the steps are the same for installing a
rear-facing child restraint.
Perform the following steps when
installing the child restraint with seatbelts:
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1. Position the child restraint in a seat
with a seatbelt.
E142529
2. After positioning the child restraint in
the proper seating position, pull down
on the shoulder belt and then grasp the
shoulder belt and lap belt together
behind the belt tongue.
E142530
3. While holding the shoulder and lap belt
portions together, route the tongue
through the child restraint according
to the child restraint manufacturer's
instructions. Make sure that you did not
twist the belt webbing.
E142531
4. Insert the belt tongue into the proper
buckle (the buckle closest to the
direction the tongue is coming from)
for that seating position until you hear
a snap and feel the latch engage. Make
sure the tongue is latched securely by
pulling on it.
E142875
5. To put the retractor in the automatic
locking mode, grasp the shoulder
portion of the belt and pull downward
until you pull all of the belt out.
Note: The automatic locking mode is
available on the front passenger and rear
seats.
6. Allow the belt to retract to remove
slack. The belt clicks as it retracts to
indicate it is in the automatic locking
mode.
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7. Try to pull the belt out of the retractor
to make sure the retractor is in the
automatic locking mode. You should
not be able to pull more belt out. If the
retractor did not lock, unbuckle the belt
and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt.
Force the seat down with extra weight,
for example, by pressing down or
kneeling on the child restraint while
pulling up on the shoulder belt in order
to force slack from the belt. This is
necessary to remove the remaining
slack that exists once you add the extra
weight of the child to the child restraint.
It also helps to achieve the proper
snugness of the child restraint to your
vehicle. Sometimes, a slight lean
toward the buckle will provide extra
help to remove remaining slack from
the belt.
9. If the child restraint has a tether strap,
attach it.
E142534
10. Before placing the child in the seat,
forcibly move the seat forward and
back to make sure the seat is securely
held in place. To check this, grab the
seat at the belt path and attempt to
move it side to side and forward and
back. There should be no more than
1 in (2.5 cm) of movement.
We recommend checking with a NHTSA
Certified Child Passenger Safety
Technician to make certain the child
restraint is properly installed. In Canada,
check with Transport Canada for referral
to a Child Car Seat Clinic.
USING LOWER ANCHORS AND
TETHERS FOR CHILDREN
WARNING: Do not attach two child
safety restraints to the same anchor. In
a crash, one anchor may not be strong
enough to hold two child safety restraint
attachments and may break, causing
serious injury or death.
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WARNING: Depending on where
you secure a child restraint, and
depending on the child restraint design,
you may block access to certain seatbelt
buckle assemblies and LATCH lower
anchors, rendering those features
potentially unusable. To avoid risk of
injury, make sure occupants only use
seating positions where they are able to
be properly restrained.
The LATCH (Lower Anchors and Tethers
for CHildren) system has three vehicle
anchor points.
• Two lower anchors where the seat
backrest and seat cushion meet, called
the seat bight.
• One top tether anchor behind that
seating position.
LATCH-compatible child restraints have
two rigid or webbing mounted
attachments that connect to the two lower
anchors at the LATCH-equipped seating
positions in your vehicle. This type of
attachment method eliminates the need
to use seatbelts to attach the child
restraint.
However, you can still use the seatbelt to
attach the child restraint. For
forward-facing child restraints, you must
also attach the top tether strap to the
proper top tether anchor if a top tether
strap has been provided with your child
restraint.
Follow the instructions on attaching child
restraints with tether straps.
INSTALLING A CHILD RESTRAINT
IN A CENTER SEAT
WARNING: The standardized
spacing for LATCH lower anchors is 11 in
(280 mm) center to center. Do not use
LATCH lower anchors for the center
seating position unless the child restraint
manufacturer's instructions permit and
specify using anchors spaced at least as
far apart as those in this vehicle.
The lower anchors at the center of the
second row rear seat are spaced 20 in
(51 cm) apart. You cannot install a child
restraint with rigid LATCH attachments at
the center seating position. You can only
use LATCH-compatible child restraints
with attachments on belt webbing at this
seating position provided that the child
restraint manufacturer's instructions
permit use with the anchor spacing stated.
Do not attach a child restraint to any lower
anchor if an adjacent child restraint is
attached to that anchor.
Each time you use the child restraint, check
that the seat is properly attached to the
lower anchors and tether anchor, if
applicable. Tug the child restraint from side
to side and forward and back where it is
secured to your vehicle. The seat should
move less than 1 in (2.5 cm).
If you did not properly anchor the child
restraint, the risk of a child being injured in
a crash greatly increases.
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COMBINING THE SEATBELT AND
LOWER ANCHORS FOR
ATTACHING CHILD RESTRAINTS
When used in combination, you may attach
either the seatbelt or the LATCH lower
anchors first, provided a proper installation
is achieved. Attach the tether strap
afterward, if it is included with the child
restraint.
USING TETHER STRAPS
LATCH (Lower Anchors and Tethers for
CHildren)
Many forward-facing child restraints
include a tether strap which extends from
the back of the child restraint and hooks
to an anchoring point called the top tether
anchor. Tether straps are available as an
accessory for many older child restraints.
Contact the manufacturer of your child
restraint for information about ordering a
tether strap, or to obtain a longer tether
strap if the tether strap on your child
restraint does not reach the appropriate
top tether anchor in your vehicle.
Once you install the child restraint using
either the seatbelt, the lower anchors of
the LATCH system, or both, you can attach
the top tether strap.
Perform the following steps to install a
child restraint with tether anchors.
Note: If you install a child restraint with rigid
LATCH attachments, do not tighten the
tether strap enough to lift the child restraint
off your vehicle seat cushion when the child
is seated in it. Keep the tether strap just snug
without lifting the front of the child restraint.
Keeping the child restraint just touching your
vehicle seat gives the best protection in a
severe crash.
1. Route the child restraint tether strap
over the back of the seat. For the
outermost seating positions, route the
tether strap under the head restraint
and between the head restraint posts.
For the center seating position, route
the tether strap over the top of the
head restraint. If needed, you can also
remove the head restraints.
E193589
2. Locate the correct anchor behind the
gap cover for the selected seating
position.
E142539
3. Clip the tether strap to the anchor as
shown.
4. Tighten the child restraint tether strap
according to the manufacturer's
instructions.
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If your child restraint system has a tether
strap, and the child restraint manufacturer
recommends its use, we also recommend
its use.
BOOSTER SEATS
Use a belt-positioning booster seat for
children who have outgrown or no longer
properly fit in a child restraint and meet
the following criteria.
• Generally children who are less than
57 in (1.45 m) tall.
• Are greater than age four (4) and less
than age twelve (12).
• Are between 40 lb (18 kg) and 80 lb
(36 kg) and upward to 100 lb (45 kg).
Many state and provincial laws require that
children use approved booster seats until
they reach age eight, a height of 57 in
(1.45 m) tall, or 80 lb (36 kg).
Booster seats should be used until you can
answer yes to all of these questions when
seated without a booster seat:
E142595
• Can the child sit all the way back
against their vehicle seat backrest with
knees bent comfortably at the edge of
the seat cushion?
• Can the child sit without slouching?
• Does the lap belt rest low across the
hips?
• Is the shoulder belt centered on the
shoulder and chest?
• Can the child stay seated like this for
the whole trip?
Always use booster seats in conjunction
with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
• Backless booster seats
If your backless booster seat has a
removable shield, remove the shield.
If a vehicle seating position has a low seat
backrest or no head restraint, a backless
booster seat may place your child's head,
as measured at the tops of the ears, above
the top of the seat. In this case, move the
backless booster to another seating
position with a higher seat backrest or
head restraint and lap and shoulder belts,
or consider using a high-back booster seat.
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E70710
• High-back booster seats
If, with a backless booster seat, you cannot
find a seating position that adequately
supports your child's head, a high-back
booster seat would be a better choice.
Children and booster seats vary in size and
shape. Choose a booster that keeps the
lap belt low and snug across the hips,
never up across the stomach, and lets you
adjust the shoulder belt to cross the chest
and rest snugly near the center of the
shoulder.
The following drawings compare the ideal
fit to a shoulder belt uncomfortably close
to the neck and a shoulder belt that could
slip off the shoulder. The drawings also
show how the lap belt should be low and
snug across the child's hips.
E142596
E142597
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If the booster seat slides on the vehicle
seat upon which it is being used, placing a
rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not use any item thicker
than this under the booster seat. Check
with the booster seat manufacturer's
instructions.
CHILD SAFETY LOCKS
WARNING: You cannot open the
rear doors from inside if you have put the
child safety locks on.
E386924
A child safety lock is on the rear edge of
each rear door. You must switch the child
safety lock separately on each door.
Left-Hand Side
Turn the key counterclockwise to switch
the child lock off and clockwise to switch
it on.
Right-Hand Side
Turn the key clockwise to switch the child
lock off and counterclockwise to switch it
on.
Note: To make sure the child safety lock is
on, pull the inside door handle twice to verify
the door does not open.
Note: To open the rear doors from inside
the vehicle when the child lock is engaged,
roll down the rear window and use the
outside door handle. Or have someone
outside the vehicle open the door.
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SEATBELT PRECAUTIONS
WARNING: Always drive and ride
with your seatback upright and the lap
belt snug and low across the hips.
WARNING: Children must always
be properly restrained.
WARNING: Do not allow a
passenger to hold a child on their lap
when your vehicle is moving. Failure to
follow this instruction could result in
personal injury or death in the event of a
sudden stop or crash.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: In a rollover crash, an
unbelted person is significantly more
likely to die than a person wearing a
seatbelt.
WARNING: Each seating position
in your vehicle has a specific seatbelt
assembly made up of one buckle and
one tongue designed to be used as a pair.
Use the shoulder belt on the outside
shoulder only. Never wear the shoulder
belt under the arm. Never use a single
seatbelt for more than one person.
WARNING: Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death.
WARNING: Seatbelts and seats
may be hot in a vehicle that is in the
sunshine. The hot seatbelts or seats may
burn a small child. Check seat covers and
buckles before you place a child
anywhere near them.
WARNING: If your vehicle is
involved in a crash, have the seatbelts
and associated components inspected
as soon as possible. Failure to follow this
instruction could result in personal injury
or death.
All seating positions in your vehicle have
lap and shoulder seatbelts. All occupants
of the vehicle should always properly wear
their seatbelts, even when an airbag
supplemental restraint system is provided.
The seatbelt system consists of:
• Lap and shoulder seatbelts.
• Shoulder seatbelt with automatic
locking mode, except driver seatbelt.
• Height adjuster at the front outermost
seating positions.
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• Seatbelt pretensioners at the front
outermost and second row outermost
seating positions.
• Belt tension sensor at the front
outermost passenger seating position.
• Seatbelt warning light and chime.
• Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners are designed
to tighten the seatbelts when activated. In
frontal and near-frontal crashes, the
seatbelt pretensioners may be activated
alone or, if the crash is of sufficient severity,
together with the front airbags. The
pretensioners may also activate when a
Safety Canopy airbag deploys.
FASTENING AND UNFASTENING THE SEATBELTS
All seatbelts in your vehicle are a
three-point combination lap and shoulder
seatbelt.
E338014
B
A
Seatbelt tongue.A
Seatbelt buckle.B
1. Pull the seatbelt out steadily.
Note: It may lock if you pull it sharply or if
the vehicle is on a slope.
2. Insert the tongue into the buckle.
3. Pull the seatbelt tight to remove any
slack.
Unfastening the Seatbelts
1. Press the red button on the buckle to
release the seatbelt.
2. Hold the seatbelt tongue and let it
retract completely and smoothly to its
stowed position.
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Using a Sliding Clip (If Equipped)
E200788
Slide the clip away from the tongue so
there is no loose webbing when an
occupant or child seat is buckled up. You
can also use the sliding clip to raise the
tongue and prevent it from rattling or to
ease access to the tongue.
SENSITIVE LOCKING MODE
WHAT IS SENSITIVE LOCKING
MODE
Sensitive locking mode is a seatbelt
retractor feature that allows shoulder belt
length adjustment according to your
movements and locking in response to
vehicle movement.
HOW DOES SENSITIVE LOCKING
MODE WORK
If the driver suddenly brakes, turns a corner
sharply, or the vehicle receives an impact
of about 5 mph (8 km/h) or more, the
seatbelts lock to help reduce forward
movement of the driver and passengers.
In addition, the seatbelt retractor locks if
you pull the seatbelt webbing out too
quickly. If the retractor locks, slowly lower
the height adjuster to allow the seatbelt
to retract.
If the retractor does not unlock, pull the
seatbelt out slowly then feed a small
length of webbing back toward the stowed
position.
For rear seatbelts, recline the rear seat
backrest or push the seat backrest cushion
away from the seatbelt. Feed a small
length of webbing back toward the stowed
position.
AUTOMATIC LOCKING MODE
WHAT IS AUTOMATIC LOCKING
MODE
This is a safety feature built into the
seatbelt retractors that keeps the
seatbelts pre-locked.
ENGAGING AUTOMATIC LOCKING
MODE
E142591
1. Fasten the combination lap and
shoulder belt.
2. Grasp the shoulder portion and pull
downward until you pull the entire belt
out.
3. Allow the belt to retract. As the belt
retracts, you will hear a clicking sound.
This indicates the seatbelt is now in the
automatic locking mode.
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DISENGAGING AUTOMATIC
LOCKING MODE
Unbuckle the combination lap and
shoulder belt and allow it to retract
completely to disengage the automatic
locking mode and activate the vehicle
sensitive locking mode.
ADJUSTING THE SEATBELTS DURING PREGNANCY
WARNING: Always ride and drive
with your seatback upright and properly
fasten your seatbelt. Fit the lap portion
of the seatbelt snugly and low across
the hips. Position the shoulder portion of
the seatbelt across your chest. Pregnant
women must follow this practice. See
the following figure.
E142590
Pregnant women should always wear their
seatbelt. Position the lap belt portion of a
combination lap and shoulder belt low
across the hips below the belly and worn
as tight as comfort allows. Position the
shoulder belt to cross the middle of the
shoulder and the center of the chest.
ADJUSTING THE SEATBELT HEIGHT
WARNING: Position the seatbelt
height adjuster so that the seatbelt rests
across the middle of your shoulder.
Failure to adjust the seatbelt correctly
could reduce its effectiveness and
increase the risk of injury in a crash.
E145664
1. Pull the button and slide the height
adjuster up or down.
2. Release the button and pull down on
the height adjuster to make sure it is
locked in place.
SEATBELT REMINDER
HOW DOES THE SEATBELT
REMINDER WORK
WARNING: The system will only
provide protection when you use the
seatbelt correctly.
This system monitors all seating positions
and provides audio and graphic feedback.
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SEATBELT REMINDER
INDICATORS
This lamp illuminates if you do
not fasten your seatbelt when
you switch the ignition on. The
lamp switches off when you fasten your
seatbelt or about one minute elapses.
When the initial warning expires for the
driver, more warnings are provided for the
driver and front passenger. This lamp
illuminates if you or your front passenger
do not fasten the seatbelt buckle and the
vehicle speed exceeds 6 mph (10 km/h).
Note: To avoid inadvertent warnings, do
not place large objects on the seat.
E355899
This lamp illuminates when you switch the
ignition on, identifying the number of
seating positions with fastened buckles. It
illuminates again when a seating position
changes from unfastened to fastened.
E355900
This warning displays if an occupant
unfastens the rear outboard seatbelt
buckle or it becomes unfastened.
Note: If a rear outermost seat is
unoccupied, or an occupant never fastens
the seatbelt buckle to begin with, the
warning does not display.
Note: Front seating positions appear in this
warning display. Warnings for unfastened
front seatbelt buckles appear in the initial
warning lamp.
Checking Seatbelt Status
To view the seatbelt status, use the
instrument cluster display controls on the
steering wheel.
E356144
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E274703
Seatbelt fastened.A
Seatbelt not fastened.B
Seatbelt recently unfastened.C
Fault.D
SEATBELT REMINDER AUDIBLE
WARNINGS
A warning tone sounds and the warning
lamp illuminates if you are not wearing
your seatbelt when your vehicle exceeds
a relatively low speed.
The warning tone sounds for a short period
of time or until you fasten your seatbelt.
SWITCHING THE SEATBELT
REMINDER ON AND OFF
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch off independently. When
you perform this procedure for one seating
position, do not buckle the other position as
this cancels the process.
Note: If you are using MyKey, you cannot
disable the seatbelt reminder. Also, if the
seatbelt reminder has been previously
disabled, it is re-enabled during the use of
MyKey. See MyKey™ (page 65).
Read Steps 1 - 4 before proceeding with
the programming procedure.
Make sure that:
• The parking brake is set.
• The transmission is in park (P).
• The ignition is off.
• The driver and front passenger
seatbelts are unfastened.
1. Switch the ignition on. Do not start the
engine.
2. After Step 1, wait an additional five
seconds before proceeding with Step
3. Once you start Step 3, you must
complete the procedure within 30
seconds.
3. For the seating position you are
switching off, buckle then unbuckle the
seatbelt four times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
switches on.
4. When the seatbelt warning light is on,
buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
This switches the feature off for that
seating position if it is currently on.
This switches the feature on for that
seating position if it is currently off.
CHECKING THE SEATBELTS
Check the seatbelts and child restraints
periodically to make sure they work
properly and are not damaged. Make sure
there are no nicks, tears or cuts. Replace if
necessary.
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Check the following seatbelt assemblies
after a crash.
• Retractors.
• Buckles.
• Front seatbelt buckle assemblies.
• Shoulder belt height adjusters.
• Shoulder belt guide on seat backrest.
• Child restraint LATCH and tether
anchors.
• Attaching hardware.
Read the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
checked and replaced if either damage or
improper operation is noted.
Properly care for seatbelts. See Cleaning
Seatbelts (page 307).
SEATBELT EXTENSIONS
WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash.
WARNING: Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt
extensions to install child restraints.
WARNING: Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
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WHAT IS THE PERSONAL SAFETY SYSTEM
An advanced safety system that protects
occupants in frontal crashes.
HOW DOES THE PERSONAL SAFETY SYSTEM WORK
This system provides an improved level of
frontal crash protection to front seat
occupants and is designed to reduce the
risk of airbag-related injuries. The system
analyzes occupant conditions and crash
severity before activating the appropriate
safety devices. During a crash, the
restraints control module may deploy the
seatbelt pretensioners, and one or both
stages of the dual-stage airbags based on
crash severity and occupant conditions.
PERSONAL SAFETY SYSTEM COMPONENTS
• Driver and passenger dual-stage airbag
supplemental restraints.
• Front seat outermost seatbelts with
pretensioners, energy management
retractors and seatbelt usage sensors.
• Driver seat position sensor.
• Passenger seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicators.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
tone.
• The electrical wiring for the airbags,
crash sensors, seatbelt pretensioners,
front seatbelt usage sensors, front
passenger sensing system and
indicator lights.
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HOW DO THE FRONT AIRBAGS WORK
E151127
The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
• Driver and passenger airbag modules.
• Front passenger sensing system.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
56).
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium
compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
Contact with a deploying airbag may cause
abrasions or swelling. Temporary hearing
loss is also a possibility as a result of the
noise associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible.
Routine maintenance of the airbags is not
required.
HOW DO THE SIDE AIRBAGS WORK
WARNING: Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
WARNING: Accessory seat covers
not released by Ford Motor Company
could prevent the deployment of the
airbags and increase the risk of injuries
in a crash.
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WARNING: Do not lean your head
on the door. The side airbag could injure
you as it deploys from the side of the
seatback.
The side airbags are on the outermost side
of the front seat backrests. In certain
sideways crashes or rollovers, the airbags
inflate. The airbag was designed to inflate
between the door panel and occupant to
further enhance the protection provided
occupants in side impact crashes.
E152533
The system consists of:
• A label or embossed side panel
indicating that there are side airbags in
your vehicle.
• Side airbags inside the driver and front
passenger seat backrests.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
56).
HOW DO THE KNEE AIRBAGS WORK
WARNING: Close the glove box
door when your vehicle is moving. Failure
to follow this instruction could reduce
the effectiveness of the passenger knee
airbag and increase the risk of injury in a
crash.
A driver knee airbag is under or within the
instrument panel. A passenger knee airbag
is within or under the glove compartment.
During a crash, the restraints control
module may activate the driver and
passenger knee airbags based on crash
severity and occupant conditions. Under
certain crash and occupant conditions, the
driver and passenger knee airbag may
deploy but the front airbags may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury.
Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page 56).
HOW DOES THE SAFETY CANOPY™ WORK
WARNING: Do not place objects
or mount equipment on or near the
headliner at the siderail that may come
into contact with a deploying curtain
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash.
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WARNING: Do not lean your head
on the door. The curtain airbag could
injure you as it deploys from the
headliner.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
The Safety Canopy deploys during
significant side crashes or when a certain
likelihood of a rollover event is detected
by the rollover sensor. The Safety Canopy
is mounted to the roof side-rail sheet
metal, behind the headliner, above each
row of seats. In certain sideways crashes
or rollover events, the Safety Canopy will
be activated, regardless of which seats are
occupied. The Safety Canopy inflates
between the side window area and
occupants to further enhance protection
provided in side impact crashes and
rollover events.
E75004
The system consists of the following:
• Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment
· Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 56).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
AIRBAG PRECAUTIONS
WARNING: Airbags do not inflate
slowly or gently, and the risk of injury
from a deploying airbag is the greatest
close to the trim covering the airbag
module.
WARNING: All occupants of your
vehicle, including the driver, should
always properly wear their seatbelts,
even when an airbag supplemental
restraint system is provided. Failure to
properly wear your seatbelt could
seriously increase the risk of injury or
death.
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WARNING: Properly secure
children 12 years old and under in a rear
seating position whenever possible. If
you are unable to properly secure all
children in a rear seating position,
properly secure the largest child on the
front seat. If you must use a forward
facing child restraint on the front seat,
move the seat as far back as possible.
Failure to follow these instructions could
result in personal injury or death.
WARNING: Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury.
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death.
WARNING: To reduce risk of injury,
do not obstruct or place objects in the
deployment path of the airbag.
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not attempt to
service, repair, or modify the
supplementary restraint system or
associated components. Failure to
follow this instruction could result in
personal injury or death.
WARNING: Several airbag system
components get hot after inflation. To
reduce the risk of injury, do not touch
them after inflation.
WARNING: If a supplementary
restraint system component has
deployed, it will not function again. Have
the system and associated components
inspected as soon as possible. Failure to
follow this instruction could result in
personal injury or death.
PROPERLY ADJUSTING THE DRIVER AND FRONT PASSENGER SEATS
WARNING: National Highway
Traffic Safety Administration (NHTSA)
recommends a minimum distance of at
least 10 in (25 cm) between an
occupant's chest and the driver airbag
module.
To properly position yourself away from
the airbag:
• Move your seat to the rear as far as you
can while still reaching the pedals
comfortably.
• Recline the seat slightly one or two
degrees from the upright position.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit
properly. Properly seated occupants sit
upright, lean against the seat backrest, and
center themselves on the seat cushion,
with their feet comfortably extended on
the floor. Sitting improperly can increase
the chance of injury in a crash event. For
example, if an occupant slouches, lies
down, turns sideways, sits forward, leans
forward or sideways, or puts one or both
feet up, the chance of injury during a crash
greatly increases.
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CHILDREN AND AIRBAGS
WARNING: Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death.
E142846
Children must always be properly
restrained. Accident statistics suggest that
children are safer when properly restrained
in the rear seating positions than in the
front seating position. Failure to follow
these instructions may increase the risk of
injury in a crash.
FRONT PASSENGER SENSING SYSTEM
WHAT IS THE FRONT PASSENGER
SENSING SYSTEM
This system detects a properly seated
occupant and determines if the front
passenger airbag should be enabled.
HOW DOES THE FRONT
PASSENGER SENSING SYSTEM
WORK
The system uses a passenger airbag status
indicator which illuminates indicating that
the front passenger frontal airbag is either
enabled or disabled.
Note: When you first switch the ignition on,
the passenger airbag status indicator off
and on lamps illuminate for a short period
to confirm they are functional.
E181984
The indicator lamps are in the center stack
of the instrument panel.
The front passenger sensing system is
designed to disable the front passenger
frontal airbag under these conditions:
• The front passenger seat is
unoccupied.
• The system determines an infant is
present in a child restraint.
• A passenger takes their weight off of
the seat for a period of time.
• If there is a problem with the airbag
system or the passenger sensing
system.
Even with this technology, parents are
strongly encouraged to always properly
restrain children in the rear seat.
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• When the front passenger sensing
system disables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the off
lamp.
• If you have installed the child restraint
and the passenger airbag status
indicator illuminates the on lamp,
switch your vehicle off, remove the
child restraint from your vehicle and
reinstall the restraint following the
child restraint manufacturer's
instructions.
The front passenger sensing system works
with sensors that are part of the front
passenger seat and seatbelt. The sensors
are designed to detect the presence of a
properly seated occupant and determine
if the front passenger frontal airbag should
be enabled.
• When the front passenger sensing
system enables the front passenger
frontal airbag, the passenger airbag
status indicator illuminates the on
lamp.
If a person of adult size is sitting in the front
passenger seat, but the passenger airbag
status indicator off lamp is illuminated, it
is possible that the person is not sitting
properly in the seat. If this happens:
• Switch your vehicle off and ask the
person to place the seat backrest in an
upright position.
• Have the person sit upright in the seat,
centered on the seat cushion, with the
person's legs comfortably extended.
• Restart your vehicle and have the
person remain in this position for about
two minutes. This allows the system
to detect that person and enable the
passenger frontal airbag.
• If the indicator off lamp remains
illuminated even after this, you should
advise the person to ride in the rear
seat.
After all occupants have adjusted their
seats and put on seatbelts, it is very
important that they continue to sit upright,
leaning against the seat backrest, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash greatly
increases.
If you think that the state of the passenger
airbag status indicator lamp is incorrect,
check for the following:
• Objects lodged underneath the seat.
• Objects between the seat cushion and
the center console.
• Objects hanging off the seat backrest.
• Objects stowed in the seat backrest
map pocket.
• Objects placed on the occupant's lap.
• Cargo interference with the seat
• Other passengers pushing or pulling on
the seat.
• Rear passenger feet and knees resting
or pushing on the seat.
The listed conditions could cause the
weight of a properly seated occupant to
be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat could appear
heavier or lighter due to the conditions
listed.
Make sure the front passenger
sensing system is operating
properly. See Crash Sensors
and Airbag Indicator (page 56).
If the airbag readiness light is on, do the
following:
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• Pull your vehicle over.
• Switch your vehicle off.
• Check for any objects lodged
underneath the front passenger seat
or cargo interfering with the seat.
• Remove the obstruction if found.
• Restart your vehicle.
• Wait at least two minutes and verify
that the airbag readiness light in the
instrument cluster is no longer
illuminated.
• If the airbag readiness light in the
instrument cluster remains illuminated,
there may be a problem due to the
front passenger sensing system.
Do not attempt to repair or service the
system. Take your vehicle in for service
immediately.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact your
Customer Relationship Center. See
Contacting Us (page 13).
FRONT PASSENGER SENSING
SYSTEM PRECAUTIONS
WARNING: Sitting improperly, out
of position or with the seatback reclined
too far can take weight off the seat
cushion and affect the decision of the
passenger sensing system, resulting in
serious injury or death in the event of a
crash. Always sit upright against your
seat back, with your feet on the floor.
WARNING: Any alteration or
modification to the front passenger seat
may affect the performance of the front
passenger sensing system. This could
seriously increase the risk of injury or
death.
WARNING: Do not place objects
under the front passenger seat or
between the seat and the center
console. Failure to follow this instruction
may interfere with the front passenger
seat sensing system and increase the
risk of injury or death in a crash.
WARNING: Check the passenger
airbag indicator lamp for proper airbag
status. Failure to follow this instruction
could result in personal injury or death.
FRONT PASSENGER SENSING SYSTEM INDICATORS
Passenger AirbagPassenger Airbag Status
Indicator
Occupant
DisabledOFF: IlluminatedEmpty
ON: Not Illuminated
DisabledOFF: IlluminatedChild
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Passenger AirbagPassenger Airbag Status
Indicator
Occupant
ON: Not Illuminated
EnabledOFF: Not IlluminatedAdult
ON: Illuminated
CRASH SENSORS AND AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.
Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which activates the following:
• Front and rear seatbelt pretensioners.
• Driver airbag.
• Passenger airbag.
• Knee airbag(s).
• Seat mounted side airbags.
• Safety Canopy.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after you
switch the ignition on.
• The readiness light either flashes or
stays on.
• You hear a series of five tones. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced immediately.
Unless serviced, the system may not
function properly in the event of a crash.
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The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
• The front airbags activate only in
frontal and near-frontal crashes. Front
airbags may activate in rollovers, side
impacts or rear impacts if the crash
causes sufficient frontal deceleration.
• The seatbelt pretensioners activate in
frontal, near-frontal and side crashes,
and in rollovers.
• The knee airbag(s) deploy based on
crash severity and occupant conditions.
• The side airbags inflate in certain side
impact crashes or rollover events. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
• The Safety Canopy inflates in certain
side impact crashes or rollover events.
The Safety Canopy may activate in
other types of crashes if the vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood
of rollover.
DISPOSING OF AIRBAGS
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activate
the fuel pump shut-off. If a connected cell
phone sustains damage or loses its
connection to SYNC during a crash, SYNC
searches for and tries to connect to a
previously paired cell phone. SYNC then
attempts to call the emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel.
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service.
EMERGENCY CALL REQUIREMENTS
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth® enabled and compatible
cell phone to SYNC.
• A connected Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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• A connected Bluetooth® enabled
phone must have adequate network
coverage, battery power and signal
strength.
• The vehicle must have battery power
and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC
system has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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REMOTE CONTROL LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
3 ft (1 m) from the front door handles and
rear of vehicle.
The system may not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
USING THE REMOTE CONTROL
WARNING: Do not leave a key or
remote control unattended in the vehicle.
Children or pets could operate the power
windows, moonroof or other controls.
Failure to follow this instruction could
result in personal injury or death.
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
Unlock
E138629
Press the button to unlock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 70).
Lock
E138623
Press the button to lock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 70).
Remote Start (If Equipped)
E138625
Press the button twice within
three seconds to remote start.
See Remotely Starting and
Stopping the Vehicle (page 123).
Opening and Closing the Liftgate
E267940
Press the button twice within
three seconds to open and close
the liftgate. See Opening the
Liftgate Using the Remote Control
(page 80).
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Panic Alarm (If Equipped)
E138624
Press the button to sound the
panic alarm. See Sounding the
Panic Alarm (page 61).
REMOVING THE KEY BLADE
E322866
Push the release button on your passive
key and pull the key blade out.
SOUNDING THE PANIC ALARM
E138624
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Note: The panic alarm only operates when
the ignition is off.
LOCATING YOUR VEHICLE
E138623
Press the lock button twice
within three seconds. The turn
signal lamps flash. We
recommend you use this method to locate
your vehicle.
CHANGING THE REMOTE CONTROL BATTERY
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.
WARNING: If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
3-volt lithium battery CR2450 or
equivalent.
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E322866
1. Push the release button and pull the
key blade out.
E303824
2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover.
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E218402
3. Insert a screwdriver, and carefully
remove the battery.
4. Install a new battery with the + facing
upward.
5. Reinstall the battery housing cover
onto the transmitter and install the key
blade.
E107998
Dispose of old batteries in an
environmentally friendly way.
Seek advice from your local
authority about recycling old batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
REPLACING A LOST KEY OR REMOTE CONTROL
You can purchase replacement keys or
remote controls from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
PROGRAMMING THE REMOTE CONTROL
Note: You can program a maximum of four
remote controls to your vehicle.
Note: If your programmed remote controls
are lost or stolen and you do not have an
extra coded remote, you need to have your
vehicle towed to an authorized dealer. Store
an extra programmed remote away from
your vehicle in a safe place to help prevent
any inconvenience. Contact an authorized
dealer to purchase additional spare or
replacement remotes.
You must have two previously
programmed remote controls inside your
vehicle and the new unprogrammed
remote controls readily accessible. Contact
an authorized dealer to have the spare
remote control programmed if two
previously programmed remotes are not
available. Make sure that your vehicle is
off before beginning this procedure. Make
sure that you close all the doors before
beginning and that they remain closed
throughout the procedure. Perform all
steps within 30 seconds of starting the
sequence. Stop and wait for at least one
minute before starting again if you perform
any steps out of sequence.
Read and understand the entire procedure
before you begin.
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Programming Backup Location
E331284
1
2
1. Open the center console lid (1).
2. Place the first programmed remote in
the backup slot inside the center
console (2), with your foot off the
brake pedal press and release the push
button ignition switch.
3. Wait a few seconds and then press and
release the push button ignition switch
again.
4. Remove the remote control.
5. Within 10 seconds, place a second
programmed remote control in the
backup slot. Press and release the
push button ignition switch.
6. Wait a few seconds and then press and
release the push button ignition switch
again. Keep the ignition on for a few
seconds, but no more than 10 seconds.
7. Remove the remote control.
8. Place the unprogrammed remote
control in the backup slot and press
and release the push button ignition
switch.
Programming is now complete. With your
foot on the brake pedal press the push
button ignition switch to verify the remote
control functions operate and your vehicle
starts with the new remote control.
If programming was not successful, wait
10 seconds and repeat Steps 1 through 7.
If you are still unsuccessful, contact an
authorized dealer to program remote
controls for your vehicle.
KEYS AND REMOTE CONTROLS AUDIBLE WARNINGS
Key In Reminder
Sounds when the following conditions are
met:
• Vehicle is out of park (P).
• You switch the vehicle off.
• You open the driver's door.
• You have left the key inside the vehicle.
KEYS AND REMOTE CONTROLS – TROUBLESHOOTING
KEYS AND REMOTE CONTROLS – INFORMATION MESSAGES
ActionMessage
Replace remote control battery.Key Battery Low Replace
Soon
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WHAT IS MYKEY
MyKey
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEY
SETTINGS
Seatbelt Reminder or BeltMinder™
MyKey mutes the audio system until the
front seat passengers buckle the front seat
belts.
Note: If your vehicle includes an AM/FM
radio or a very basic audio system, then the
radio may not mute.
Satellite Radio (If Equipped)
Some Satellite radio channels have
restricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns on
earlier.
Driving and Parking Aids
You cannot configure settings for parking
aids, blind spot information system, and
cross traffic alert. These systems turn on
when the vehicle turns on, and you cannot
switch them off with a MyKey.
You cannot configure settings for
pre-collision assist and lane keeping. These
systems turn on when the vehicle turns on,
but you can switch them off with a MyKey.
A new destination in the navigation system
can only be set using voice commands
when using a MyKey, and with your vehicle
moving.
Note: MyKey drivers may be able to switch
the lane departure warning feature off, but
this feature turns back on automatically
with every new key cycle.
CONFIGURABLE MYKEY
SETTINGS
You can configure the following settings
after creating a MyKey. See Creating a
MyKey (page 66).
Speed Limit
WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a
safe speed considering posted speed
limits and prevailing road conditions. The
driver is always responsible to drive in
accordance with local laws and
prevailing conditions. Failure to do so
could result in accident or injury.
You can set a speed limit for your vehicle.
Warning messages appear on the
instrument cluster display and a tone
sounds if your vehicle reaches the set
speed. You cannot override the set speed
when using a MyKey.
Speed Minder
You can set a speed reminder for your
vehicle. Warning messages appear on the
instrument cluster display and a tone
sounds if your vehicle exceeds the set
speed.
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Audio System Volume Limit
The audio system maximum volume
reduces. A message appears on the
instrument cluster display if you attempt
to exceed the volume limit. Automatic
volume control turns off.
911 Assist
If you set 911 assist to always on, you
cannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, you
cannot switch it off with a MyKey.
Note: If a phone is connected using Apple
CarPlay or Android Auto while driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on. And if the vehicle comes
with satellite radio, there is no restriction on
the adult content.
Traction and Stability Control
If you set traction control or stability
control to always on, you cannot switch it
off with a MyKey.
CREATING A MYKEY
E331284
1
2
1. Raise the console storage
compartment lid.
2. Place the passive key in the position
shown, with the buttons facing the rear
of the vehicle.
3. Switch the ignition on.
4. Access the main menu in the
information display and scroll through
the menus to select the MyKey menu.
From the MyKey menu select the
option Create MyKey. See Instrument
Cluster Display Main Menu (page
115).
5. Switch the ignition off.
Note: The programmed restrictions apply
when you switch the vehicle off, open and
close the driver door and restart your vehicle
with the programmed key or remote control.
Note: We recommend that you label this
key.
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PROGRAMMING A MYKEY
You can only program MyKeys to the same
settings.
1. Switch the ignition on using an admin
key.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select Settings.
4. Select MyKey.
5. Select a setting and press the OK
button.
6. Configure the setting.
7. Switch the ignition off.
CLEARING ALL MYKEYS
When you clear all MyKeys, you remove all
restrictions and return all MyKeys to their
original admin key status.
1. Switch the ignition on using an admin
key.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select Settings.
4. Select MyKey.
5. Select Clear MyKeys.
6. Press and hold the OK button until a
confirmation message appears in the
information display.
CHECKING MYKEY SYSTEM STATUS
You can find information about the
distance traveled using a MyKey and also
the number of admin keys and MyKeys
created for your vehicle.
1. Switch the ignition on.
2. Press the menu button on the steering
wheel to enter the information display
main menu.
3. Select Settings.
4. Select MyKey.
5. Select MyKey Info.
USING MYKEY WITH REMOTE START SYSTEMS
MyKey is not compatible with unapproved,
aftermarket remote start systems. If you
choose to install a remote start system,
see an authorized dealer for an approved
remote start system.
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MYKEY – TROUBLESHOOTING
MYKEY – INFORMATION MESSAGES
DescriptionMessage
Displays when trying to create a MyKey and the admin key is
not placed in the backup position. See Creating a MyKey
(page 66).
Place Key in Backup
Location
Displays when trying to create a MyKey with a key already
designated as a MyKey.
Key is Already a MyKey
Displays to confirm that the key is restricted after you switch
the vehicle off.
This Key restricted at
Next Key Cycle. Label
Key as MyKey
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MYKEY – FREQUENTLY ASKED
QUESTIONS
What is an admin key?
• An admin key is a key that you have not
created as a MyKey. See Creating a
MyKey (page 66).
Why am I not able to create a
MyKey?
• You have not placed the admin key in
the backup position. See Creating a
MyKey (page 66).
• The key used to switch the vehicle on
is not an admin key.
• The key used to switch the vehicle on
is the only admin key.
• There has to be at least one admin key.
• You did not switch the vehicle off after
creating the last MyKey.
Why am I not able to program a
MyKey?
• The admin key is not inside your
vehicle.
• The key used to switch the vehicle on
is not an admin key.
• You have not created any MyKeys. See
Creating a MyKey (page 66).
Why am I not able to clear the
MyKeys?
• The admin key is not inside your
vehicle.
• The key used to switch the vehicle on
is not an admin key.
• You have not created any MyKeys. See
Creating a MyKey (page 66).
Why is the MyKey distance not
accumulating?
• The key used to start the vehicle is an
admin key.
• An admin key and a MyKey are inside
your vehicle.
• You have not created any MyKeys. See
Creating a MyKey (page 66).
• You have cleared the MyKeys. See
Clearing All MyKeys (page 67).
Why am I not able to start the
vehicle with a MyKey?
• An admin key and a MyKey are inside
your vehicle. The system recognizes
only the admin key when both are
present.
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OPERATING THE DOORS FROM OUTSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE REMOTE
CONTROL
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
E267112
Press the button to unlock all
doors. One long flash of the turn
signal lamps confirms that your
vehicle has unlocked.
Locking the Doors
E267111
Press the button to lock all
doors. One short flash of the
turn signal lamps confirms that
your vehicle has locked.
UNLOCKING AND LOCKING THE
DOORS USING THE KEY BLADE
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors. See Removing the Key Blade
(page 61).
1. Insert the key blade inside the door
handle bezel slot and move it in the
direction shown, using both hands to
remove the handle bezel.
E151956
2. After removing the handle bezel, insert
the key blade into the door lock
cylinder.
E399724
Turn clockwise to lock.A
Turn counterclockwise to unlock.B
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INDIVIDUALLY UNLOCKING AND
LOCKING THE DOORS USING THE
KEY BLADE
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
E112203
Lock.A
Unlock.B
OPERATING THE DOORS FROM INSIDE YOUR VEHICLE
UNLOCKING AND LOCKING THE
DOORS USING THE CENTRAL
LOCKING
The power door lock control is on the front
doors.
E267112
Press the button to unlock all
doors.
E267111
Press the button to lock all
doors.
Note: The central locking only operates if
the front doors are fully closed.
OPENING THE DOORS FROM
INSIDE YOUR VEHICLE
Pull the interior door handle twice to
unlock and open a rear door. The first pull
unlocks the door and the second pull
opens the door.
AUTOUNLOCK
WHAT IS AUTOUNLOCK
Autounlock is a feature that centrally
unlocks the vehicle doors when your
vehicle comes to a stop and you open the
driver door.
AUTOUNLOCK REQUIREMENTS
Autounlock unlocks all the doors after:
1. The vehicle speed exceeds 12 mph
(20 km/h).
2. Your vehicle comes to a stop.
3. You open the driver door.
Note: Autounlock operates for only 10
minutes after the ignition is switched off.
SWITCHING AUTOUNLOCK ON
AND OFF
1. Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select Settings.
3. Select Vehicle.
4. Select Locks.
5. Switch Autounlock on or off.
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AUTOLOCK
WHAT IS AUTOLOCK
Autolock is a locking feature that centrally
locks your vehicle doors when driving.
AUTOLOCK REQUIREMENTS
Autolock locks all the doors after:
1. All doors are closed and the ignition is
on.
2. Your vehicle speed exceeds 12 mph
(20 km/h).
Autolock repeats if:
1. Your vehicle is stopped.
2. Any door is opened and closed again.
3. Your vehicle speed exceeds 12 mph
(20 km/h).
MISLOCK
WHAT IS MISLOCK
Mislock is a locking feature that warns you
if your vehicle has not locked.
MISLOCK LIMITATIONS
When you press the lock button once, the
direction indicators do not flash if any door
or the liftgate or hood is open.
1. If any door or the liftgate is open.
2. The hood is open.
SWITCHING MISLOCK ON AND
OFF
1. Press the menu button on the steering
wheel to enter the information display
main menu.
2. Select Settings.
3. Select Vehicle.
4. Select Locks.
5. Switch Mislock Chirp on or off.
DOORS AND LOCKS AUDIBLE WARNINGS
Door Ajar Audible Warning
Sounds when any front door is not fully
closed and your vehicle is moving.
DOORS AND LOCKS – TROUBLESHOOTING
DOORS AND LOCKS – WARNING
LAMPS
Door Ajar Warning Lamp
E249859
Illuminates when you switch the
ignition on and remains on if any
door or the hood is open.
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DOORS AND LOCKS – INFORMATION MESSAGES
DetailsMessage
Displays if a door is open. Fully close the door.Driver Door Ajar
Passenger Door Ajar
Rear Left Door Ajar
Rear Right Door Ajar
Displays if a hood is open. Fully close the hood.Hood Ajar
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DOORS AND LOCKS –
FREQUENTLY ASKED QUESTIONS
Can accessories such as steps or
handles be used with the latch
assembly?
• Do not use the door latch assembly to
attach any accessory, such as handles
or steps, as this can cause damage to
your vehicle.
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WHAT IS KEYLESS ENTRY
The system allows you to lock and unlock
your vehicle without taking the passive key
out of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft
(1 m) from the front door handles and the
tailgate.
The system could not function if:
• The remote control remains stationary
for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no
charge.
• There is interference causing issues
with the remote control frequencies.
• The remote control is too close to
metal objects or electronic devices, for
example keys or a cell phone.
KEYLESS ENTRY SETTINGS
Reprogramming the Unlocking
Function
You can enable two-stage unlocking
function allowing you to unlock only the
driver door when you touch the unlock
sensor.
Press and hold both the lock and unlock
buttons on the remote control for four
seconds to disable or enable two-stage
unlocking.
If you program the unlocking function so
that only the driver door unlocks, you can
unlock all of the other doors from inside
your vehicle using the power door lock
control. You can unlock individual doors
by pulling the interior door handles on
those doors.
USING KEYLESS ENTRY
Unlocking the Doors
E248553
With your passive key within 3 ft (1 m) of
your vehicle, touch the unlock sensor on
the back of the door handle for a brief
period and then pull on the door handle to
unlock, being careful not to touch the lock
sensor at the same time or pull on the door
handle too quickly. The intelligent access
system requires a brief delay to
authenticate your intelligent access key.
Using the Electronic Liftgate with
Passive Key (If Equipped)
E138632
With your passive key within 3 ft (1 m) of
your vehicle, press the exterior liftgate
release button inside of the liftgate handle.
The liftgate unlocks and opens. See
Opening the Liftgate From Outside
Your Vehicle (page 77).
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Locking the Doors
E248554
With your passive key within 3 ft (1 m) of
your vehicle, touch the outer door handle
lock sensor for approximately one second
to lock, being careful not to touch the
unlock sensor on the back of the door
handle at the same time. After locking, you
can immediately pull on the door handle
to confirm locking occurred without
inadvertently unlocking.
KEYLESS ENTRY – TROUBLESHOOTING
KEYLESS ENTRY – FREQUENTLY
ASKED QUESTIONS
Why does the keyless entry system
not function?
• If the system does not function it may
be limited. See Keyless Entry
Limitations (page 75). If the system
still does not function use the remote
control or the key blade to lock and
unlock your vehicle.
Why can I not lock my vehicle?
• If you electronically lock your vehicle
with a rear door or the liftgate open,
the system searches for a passive key
inside your vehicle after you close the
last door. If the system detects a key,
all doors unlock indicating that a key is
inside. Your vehicle locks if another
passive key is within the detection
range after you close the last door.
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OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
E138632
Press the control button to unlatch the
liftgate and then lift to open.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE USING
THE REMOTE CONTROL
E267940
Press the button twice within
three seconds. The liftgate
unlocks for 45 seconds, during
which time you can open the liftgate using
the outside control button.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
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E252964
A handle is inside the liftgate to help with
closing.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
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LIFTGATE PRECAUTIONS
WARNING: Make sure all persons
are clear of the power liftgate area
before opening or closing the liftgate.
WARNING: It is extremely
dangerous to ride in a cargo area, inside
or outside of a vehicle. In a crash, people
riding in these areas are more likely to be
seriously injured or killed. Do not allow
people to ride in any area of your vehicle
that is not equipped with seats and
seatbelts. Make sure everyone in your
vehicle is in a seat and properly using a
seatbelt. Failure to follow this warning
could result in serious personal injury or
death.
WARNING: Make sure that you fully
close the liftgate to prevent exhaust
fumes from entering your vehicle. If you
are unable to fully close the liftgate,
open the air vents or the windows to
allow fresh air to enter your vehicle.
Failure to follow this instruction could
result in personal injury or death.
WARNING: Keep keys out of reach
of children. Do not allow children to
operate or play near an open or moving
power liftgate. You should supervise the
operation of the power liftgate at all
times.
OPENING THE LIFTGATE
OPENING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
Power Liftgate Release
Power Liftgate Obstacle Detection
E138633
With the transmission in park
(P), press the button on the
instrument panel.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
1. Unlock the liftgate with the remote
control or power door unlock control.
If a remote control is within 3 ft (1 m)
of the liftgate, the liftgate unlocks
when you press the liftgate release
button.
E138632
2. Press and release the liftgate control
button.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
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Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example
a bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
Switching the Power Liftgate On
or Off
You can switch the power liftgate on or off
through the vehicle settings in your
instrument cluster.
Note: Depending on your region or vehicle
type the vehicle settings may be located on
your touchscreen.
When switched off, the liftgate only
unlatches and will not power open or close.
OPENING THE LIFTGATE USING
THE REMOTE CONTROL
E267940
Press the button twice within
three seconds.
Note: Be careful when opening or closing
the liftgate in a garage or other enclosed
area to avoid damaging the liftgate.
Note: Do not hang anything, for example a
bike rack, from the glass or liftgate. This
could damage the liftgate and its
components.
Note: Do not leave the liftgate open while
driving. This could damage the liftgate and
its components.
OPENING THE HANDS-FREE
LIFTGATE (If Equipped)
Hands-Free Liftgate
Make sure you have the passive key within
3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
E300799
3. The liftgate opens.
Avoid the following actions when using the
hands-free opening feature:
• Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Detection Zones
Vehicles Without a Trailer Hitch
E310717
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The detection area is in the center of the
rear bumper.
Vehicles With a Trailer Hitch
E310718
The detection area is on the left-hand side
and right-hand side of the hitch, between
the exhaust and the hitch.
Note: Allow the power system to open the
liftgate. Manually pushing or pulling the
liftgate may activate the system’s obstacle
detection feature and stop the power
operation or reverse its direction, replicate
a strut failure, or damage mechanical
components.
Note: Any physical actions that mimic a
kicking motion such as splashing water,
trailer chains or vacuum hoses may cause
the hands-free liftgate to activate. Switch
the power liftgate off through your vehicle
settings or keep the passive key away from
the rear bumper detection area.
SETTING THE LIFTGATE OPENING HEIGHT
1. Open the liftgate.
2. Stop the liftgate movement by pressing
the control button on the liftgate when
it reaches the desired height.
Note: Once the liftgate stops moving, you
can manually move it to the desired height.
3. Press and hold the control button on
the liftgate until a tone sounds,
indicating programming is complete.
Note: You can only use the liftgate control
button to program the height.
Note: You cannot program the height if the
liftgate position is too low.
4. The power liftgate now opens at the
programmed height. To change the
programmed height, repeat the steps.
Note: You can fully open the liftgate by
manually pushing it upward to the
maximum open position if it opens in a
lower position.
Note: The system recalls the new
programmed height until you reprogram it,
even if you disconnect the battery.
CLOSING THE LIFTGATE
CLOSING THE LIFTGATE FROM
INSIDE YOUR VEHICLE
WARNING: Make sure all persons
are clear of the power liftgate area
before opening or closing the liftgate.
E138633
With the transmission in park
(P), press the button on the
instrument panel.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure like a garage or a
parking structure. This could damage the
liftgate and its components.
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Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE LIFTGATE FROM
OUTSIDE YOUR VEHICLE
WARNING: Make sure all persons
are clear of the power liftgate area
before opening or closing the liftgate.
E138636
Press the liftgate button.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure like a garage or a
parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE LIFTGATE USING
THE REMOTE CONTROL
WARNING: Make sure all persons
are clear of the power liftgate area
before opening or closing the liftgate.
E267940
Press the button twice within
three seconds. A tone sounds
when the liftgate begins to close.
Note: Make sure that you close the liftgate
before operating or moving your vehicle,
especially in an enclosure like a garage or a
parking structure. This could damage the
liftgate and its components.
Note: Make sure the area behind your
vehicle is free from obstruction and that
there is enough room for you to operate the
liftgate. Objects too close to your vehicle,
for example a wall, garage door or another
vehicle may come into contact with the
moving liftgate. This could damage the
liftgate and its components.
Note: Make sure that you fully close the
liftgate to prevent cargo from falling out.
CLOSING THE HANDS-FREE
LIFTGATE (If Equipped)
Make sure you have the remote control
within 3 ft (1 m) of the liftgate.
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1. Stand behind your vehicle, and face the
liftgate.
2. Move your foot, in a single-kick motion,
without pausing, under and away from
the rear bumper detection area.
E300799
3. The liftgate closes.
Avoid the following actions when using the
hands-free opening feature:
• Making physical contact with the
bumper.
• Holding your foot under the bumper.
• Sweeping your foot from side to side,
or kicking at an odd angle.
Detection Zones
Vehicles Without a Trailer Hitch
E310717
The detection area is in the center of the
rear bumper.
Vehicles With a Trailer Hitch
E310718
The detection area is on the left-hand side
and right-hand side of the hitch, between
the exhaust and the hitch.
Note: Allow the power system to close the
liftgate. Manually pushing the liftgate may
activate the system’s obstacle detection
feature and stop the power operation or
reverse its direction, replicate a strut failure,
or damage mechanical components.
STOPPING THE LIFTGATE MOVEMENT
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This
could damage the power liftgate and its
components.
Note: Selections will vary depending on
region or options.
You can stop the liftgate movement by
doing any of the following:
• Pressing the liftgate control button on
the liftgate.
• Pressing the liftgate control button
inside the vehicle.
• Pressing the liftgate button on the
remote control twice.
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• Pressing the liftgate button on an
authorized device.
• Moving your foot under and away from
the center rear bumper in a single-kick
motion.
LIFTGATE OBSTACLE DETECTION
Closing the Liftgate
The system stops when it detects an
obstacle. A tone sounds and the system
reverses to open. Once you remove the
obstacle, you can power close the liftgate.
Note: To prevent accidental obstacle
detection, let the power liftgate close
completely before you enter your vehicle.
Opening the Liftgate
The system stops when it detects an
obstacle and a tone sounds. Once you
remove the obstacle, you can continue to
operate the liftgate.
LIFTGATE – TROUBLESHOOTING
LIFTGATE – WARNING LAMPS
E162453
Illuminates when the liftgate is
not completely closed.
LIFTGATE – INFORMATION MESSAGES
ActionMessage
The liftgate is not completely closed. Close the liftgate.Liftgate Ajar
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LIFTGATE – FREQUENTLY ASKED
QUESTIONS
Why won't my power liftgate
function?
• It can happen in freezing conditions or
when parking on downhill slopes.
• Make sure the power liftgate is enabled
in the vehicle settings menu.
• Make sure the transmission is in park
(P), ensure nothing is obstructing the
liftgate path and there is not excessive
weight on the liftgate.
• If there are continued issues, the
battery voltage may be low or there
may be other system issues. See an
authorized dealer.
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PASSIVE ANTI-THEFT SYSTEM
WHAT IS THE PASSIVE ANTITHEFT SYSTEM
The passive anti-theft system prevents
someone from starting your vehicle with
an incorrectly coded key.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all the doors when leaving your vehicle.
HOW DOES THE PASSIVE ANTITHEFT SYSTEM WORK
The passive anti-theft system arms when
you switch your vehicle off.
It disarms when you switch your vehicle on
with a correctly coded key.
Note: The system is not compatible with
non-Ford aftermarket remote start systems.
Note: Do not leave a duplicate coded key
in your vehicle. Always take the keys and
lock all doors when leaving your vehicle.
ANTI-THEFT ALARM SYSTEM
(IF EQUIPPED)
WHAT IS THE ANTI-THEFT ALARM
SYSTEM
The anti-theft alarm system warns you of
an unauthorized entry to your vehicle.
HOW DOES THE ANTI-THEFT
ALARM SYSTEM WORK
When armed, the anti-theft alarm is
triggered in any of the following ways:
• If someone opens a door, the liftgate
or the hood without a correctly coded
key or remote control.
• If you turn the power on without a
correctly coded key.
• If the interior sensors detect movement
inside your vehicle.
• If the inclination sensors detect an
attempt to raise your vehicle.
• If someone disconnects your vehicle's
12V battery or the battery backup
alarm.
If the anti-theft alarm is triggered, the
alarm horn sounds for 30 seconds and the
turn signals flash for 5 minutes.
Any further attempts to carry out one of
the above sounds the alarm again.
WHAT IS THE PERIMETER ALARM
The perimeter alarm is designed to detect
unauthorized access to your vehicle.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when you switch
your vehicle off.
Lock your vehicle with your remote control
to arm the alarm.
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DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
• Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle.
SECURITY – TROUBLESHOOTING
SECURITY – INFORMATION MESSAGES
DetailsMessage
The system has not detected a correctly coded key.No Key Detected
The system has malfunctioned. Have your vehicle checked
as soon as possible.
Starting System Fault
Displays when the alarm has been triggered due to unauthorized entry.
Vehicle Alarm To Stop
Alarm, Start Vehicle.
Alarm
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SECURITY – FREQUENTLY ASKED
QUESTIONS
What should I do if there is a
potential alarm problem with my
vehicle?
• Take all remote controls to an
authorized dealer if there is a potential
alarm problem with your vehicle.
What should I do if my vehicle is
unable to start with a correctly
coded key?
• Have your vehicle checked as soon as
possible.
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ADJUSTING THE STEERING WHEEL - VEHICLES WITH: MANUAL ADJUSTABLE STEERING COLUMN
Adjusting the Steering Wheel
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 129).
E191039
1. Unlock the steering column.
2. Adjust the steering wheel to the desired
position.
E191047
3. Lock the steering column.
ADJUSTING THE STEERING WHEEL - VEHICLES WITH: POWER ADJUSTABLE STEERING COLUMN
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See Sitting in the Correct
Position (page 129).
E261582
Press the top or bottom of the control to
move the steering wheel up or down.
Press the front or rear of the control to
move the steering wheel in or out.
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RESETTING THE STOPPING POSITION - VEHICLES WITH: POWER ADJUSTABLE STEERING COLUMN
Note: The steering wheel stops when it
detects an obstruction. This sets a new
stopping position.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing
the motion of the steering column.
2. Press and hold the steering column
control until the steering column stops
moving.
3. Press the steering column control
again.
Note: The steering column may start to
move again.
4. When the steering column stops,
continue holding the control for a few
seconds.
5. Repeat for each direction, as necessary.
HORN
E270945
Press on the center of the
steering wheel near the horn icon
to activate the horn.
SWITCHING THE HEATED STEERING WHEEL ON AND OFF
(IF EQUIPPED)
E369755
To activate the heated steering
wheel, press the button on the
touchscreen near the climate
controls. The button illuminates when the
heated steering wheel is on. To turn it off,
press the heated steering wheel button
again.
Note: The engine must be running to use
the heated steering wheel.
Note: A sensor regulates the temperature
of the steering wheel.
Note: Depending on the remote start
settings, the heated steering wheel may
remain on after remote starting your vehicle.
It may also turn on when you start your
vehicle if it was on the last time the engine
was switched off.
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WIPERS
WIPER PRECAUTIONS
Do not operate the wipers on a dry
windshield. This could scratch the glass or
damage the wiper blades. Use the
windshield washers before wiping a dry
windshield.
Fully defrost the windshield before you
switch the windshield wipers on.
Switch the windshield wipers off before
entering a car wash.
SWITCHING WINDSHIELD WIPERS
ON AND OFF
Front and Rear Wiper Stalk
Courtesy Wipe
E197525
Single wipe.A
Intermittent wipe.B
Normal wipe.C
High-speed wipe.D
Push the lever up or down to
operate the windshield wipers.
AUTOWIPERS (IF EQUIPPED)
WHAT ARE AUTOWIPERS
Autowipers turns on and controls the
speed and frequency of the windshield
wipers.
AUTOWIPERS SETTINGS
1. Press Settings on the touchscreen.
2. Press Vehicle Settings.
3. Press Wipers.
4. Switch Rain Sensing on or off.
Note: When you switch the feature off, the
wipers do not operate based on the rain
sensor. When you switch on the windshield
wipers to the intermittent wipe position with
the feature off, the wipers use the wipe
speed set by the rotary control.
ADJUSTING THE SENSITIVITY OF
THE RAIN SENSOR
E331276
High sensitivity.A
Low sensitivity.B
Use the rotary control to set the sensitivity
of the rain sensor.
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When you select high sensitivity, the wipers
operate when the sensor detects a small
amount of water on the windshield.
When you select low sensitivity, the wipers
operate when the sensor detects a large
amount of water on the windshield.
SWITCHING THE REAR WINDOW WIPER ON AND OFF
Front and Rear Wiper Stalk
E171615
Intermittent wipe.A
Continuous wipe.B
Rear window wiper off.C
REVERSE WIPE
WHAT IS REVERSE WIPE
Reverse wipe turns on the rear window
wiper when you shift into reverse (R) and
the windshield wipers are on.
REVERSE WIPE SETTINGS
1. Using the instrument cluster controls
on the steering wheel, select Settings.
2. Select Vehicle.
3. Select Wipers.
4. Switch Reverse Wiper on or off.
CHECKING THE WIPER BLADES
Improving Your Windshield Wiper
Performance
E142463
Run the tip of your fingers over the edge of
the blade to check for roughness.
REPLACING THE FRONT WIPER BLADES
Make sure your vehicle is off before
beginning this procedure.
E129990
1. Lift the wiper arm and then press the
wiper blade locking buttons together.
Note: Do not hold the wiper blade to lift the
wiper arm.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
2. Slightly rotate the wiper blade.
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3. Remove the wiper blade.
4. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
REPLACING THE REAR WIPER BLADES
E271380
1. Lift the wiper arm.
Note: Do not hold the wiper blade to lift the
wiper arm.
2. Remove the wiper blade.
Note: Make sure that the wiper arm does
not spring back against the glass when the
wiper blade is not attached.
3. To install, reverse the removal
procedure.
Note: Make sure that the wiper blade locks
into place.
WASHERS
WASHER PRECAUTIONS
WARNING: If you operate your
vehicle in temperatures below 41°F
(5°C), use washer fluid with antifreeze
protection. Failure to use washer fluid
with antifreeze protection in cold
weather could result in impaired
windshield vision and increase the risk
of injury or accident.
Do not operate the washers when the
washer reservoir is empty. This could cause
the washer pump to overheat.
Keep the outside of the windshield clean.
The rain sensor is very sensitive and the
wipers may operate if dirt, mist or insects
hit the windshield.
USING THE WINDSHIELD WASHER
E197528
E270967
Pull the lever toward you to
operate the windshield washer.
Note: A courtesy wipe occurs a short time
after the wipers stop to clear any remaining
washer fluid when switched on. See
Switching the Courtesy Wipe On and Off
(page 94).
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SWITCHING THE COURTESY WIPE
ON AND OFF
1. Using the instrument cluster controls
on the steering wheel, select Settings.
2. Select Vehicle.
3. Select Wipers.
4. Switch Courtesy Wipe on or off.
USING THE REAR WINDOW
WASHER
E167407
Push the lever away from you to operate
the rear window washer.
Note: A courtesy wipe occurs a short time
after the wipers stop to clear any remaining
washer fluid when switched on. See
Switching the Courtesy Wipe On and Off
(page 94).
ADDING WASHER FLUID
E330184
WASHER FLUID SPECIFICATION
See Washer Fluid Specification (page
357).
WIPERS AND WASHERS VIDEOS
Improving Your Windshield Wiper
Performance Video Link
Courtesy Wipe Video Link
WIPERS AND WASHERS – TROUBLESHOOTING
WIPERS AND WASHERS –
WARNING LAMPS
E132353
Illuminates when the windshield
washer fluid is low.
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WIPERS AND WASHERS –
FREQUENTLY ASKED QUESTIONS
Why are there streaks and smears
on the windshield?
• The wiper blades could be dirty, worn
or damaged. Check the wiper blades.
See Checking the Wiper Blades
(page 92). If the wiper blades are dirty,
clean them with washer fluid or water
applied with a soft sponge or cloth. If
the wiper blades are worn or damaged,
install new ones. See Replacing the
Front Wiper Blades (page 92).
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EXTERIOR LIGHTING CONTROL
E322426
Lamps off.A
Parking lamps on.B
Headlamps on.C
Autolamps on.D
Rotate the control to make a selection.
HEADLAMPS
USING THE HIGH BEAM
HEADLAMPS
E339577
E67019
Push the lever away from you to
switch the high beam on.
Push the lever away from you again or pull
the lever toward you to switch the high
beam off.
Slightly pull the lever toward you and
release it to flash the headlamps.
SWITCHING HEADLAMP EXIT
DELAY ON AND OFF
To switch headlamp exit delay on, pull the
turn signal lever toward you after switching
your vehicle off.
To switch headlamp exit delay off, pull the
turn signal lever toward you again or switch
your vehicle on.
Note: The headlamps turn off after three
minutes with any door open or 30 seconds
after the last door closes.
HEADLAMP INDICATORS
Lamps On
E71341
Illuminates when you switch the
low beam headlamps or the
parking lamps on.
Headlamp High Beam
E67019
Illuminates when you switch the
high beam headlamps on.
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