Follett VU300M24DL, VU300B10LL User Manual

VU300 Series

Ice and Beverage Dispensers

Order parts online
www.follettice.com

Installation, Operation and Service Manual

Service numbers above B50000

Following installation, please forward this manual

to the appropriate operations person.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]

www.follettice.com

00119644R10

2

Table of contents

Welcome to Follett Corporation
Important cautions
Specications
Installation

Installing dispenser in counter
Field wiring diagrams
Connecting beverage lines
Installing optional ice machine

Operation

How the dispenser works
Cleaning

Service

Dispense chute cover removal

Auger motor assembly removal
Gate assembly removal
Auger and auger tube removal

Dispenser wheel removal
Wiring diagrams

Troubleshooting
Replacement parts

4
4
5
8

8
10
10
11
12
12

13

15
15
15
15
15
15
16
18
20

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Welcome to Follett

!

VU300B8LP

Model series

Beverage cooling

B – Integral beverage cooling
M – No beverage cooling

Tower side (facing unit)

L – Left hand side
R – Right hand side
D – Dual-sided

Ice and valve actuation

P – Pushbutton
L – Lever

Number of valves

8, 10,12 or 20 or 24

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and

outstanding after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask that

you take a moment to review this manual before beginning the installation of the dispenser. Should you have any
questions or require technical help at any point, please call our technical service group, [phone] or
[phone].

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the ling
of a claim, if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett ice dispensing equipment. Following is an explanation of the
different model numbers in the VU300 series.

Important cautions

For indoor use only.

Storage area of dispenser contains mechanical, moving parts. Keep hands and arms clear of
this area at all times. If access to this area is required, power to unit must be
disconnected rst.

Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Always disconnect power before cleaning or servicing the dispenser.

Failure to remove all sanitizer may result in health hazard.

Follett manual load dispensers can accommodate most cube/cubelet ices up to 1" square, or Follett
compressed nugget ice. Crushed, ake, bagged, nugget or congealed ice cannot be used. Use of
these ices can jam dispenser and void warranty. Separate any “waffle-like” sections of cubes before
adding to dispenser. For ice compatibility questions, please call Follett customer service at
[phone] or [phone].

4

Specications

Electrical

Each dispenser requires a separate circuit with electrical disconnect within 10 ft (6m). Equipment ground
required. Standard electrical – 115V, 60Hz, 1 phase. Maximum dispenser fuse – 15 amps. For ice machine circuit
requirements, refer to the ice machine specication sheet. Cord and plug provided with each dispenser.

Model Dispenser
number amperage

Single-sided models

VU300M series 6.0 amps
VU300B series 7.0 amps

Dual-sided models

VU300M20D series 8.0 amps
VU300M24D series 8.0 amps

Plumbing

Dispenser 3/4" PVC pipe nipple for bin drain

3/4" PVC pipe nipple for drain pan drain

1/2" ID hose for beverage bath drain

Beverage connections

VU300 single sided units (10 and 12 beverage valves)

Syrup lines - 1/4"

Carbonated and non-carbonated water lines - 3/8"

VU300 dual sided units (12, 20 and 24 beverage valves)

Syrup lines - 3/8"

Carbonated water lines - 1/2"

Non-carbonated water lines - 3/8"

Note: Drains must be hard-piped separately and insulated. Maintain at least 1/4" per foot (6mm per 304mm run)
slope on drain line run.

Water disconnect within 10 feet (3m) of dispenser is suggested for automatic load units.

Follett recommends use of a Follett water lter (part# 00130229) on ice machines connected
to automatic ll dispensers.

Ice machine Refer to detailed specications in ice machine installation manual packed with ice machine

5

Dimensions and clearances

Single-sided dispensers

Required clearances

60" (1524mm) minimum above counter for installation if dispenser will be dropped into counter

49" (1245mm) minimum above counter for auger removal

12" (305mm) minimum on ice chute side for service

12" (305mm) minimum on side opposite ice chute if ice transport tube enters this side

12" (305mm) minimum between dispenser side(s) and optional ice machine(s)

46.875" (1191mm)

12 beverage valves

40.875" (1039mm)

10 beverage valves

Front view

25.25"

counter top

(642mm)

(1394mm)

54.875"

ice transport
tube

electrical
conn.

disp.

drains

Side view

ice waterbath
(VU300B only)

beverage
lines

1/2" ID beverage bath drain tube

bin signal

power

24.62"

(626mm)

29.625"

(753mm)

Manual load unit

32.375"
(823mm)

ice transport
tube entry

2.69"

(68mm)

8.5"

(216mm)

10"
(254mm)

3/4" FPT

drain

30"
(762mm)

15"
(381mm)

2"

(51mm)

3/4" drain
nipple

6

Dual-sided dispensers

49.875 (1267mm)

Required clearances

60" (1524mm) above counter for installation if dispenser will be dropped into counter

49" (1245mm) above counter for all units after installation for auger cleaning and servicing

12" (305mm) on dispense chute side of all models for connections

12" (305mm) on side opposite dispense chute if ice transport tube enters side opposite chute

12" (305mm) on side opposite dispense chute on all dual-sided dispensers for connections

12 or 24 beverage valves

Front view

counter top

ice
transport
tube

43.875 (1267mm)

20 beverage valves

beverage lines

exit through

bottom of chase

12" min.

(305mm)

electrical

connections

(642mm)

29.625"

(753mm)

25.25"

54.875"

(1394mm)

Manual load unit

Ice dispense chute – Side view Ice dispense chute opposite – Side view

32.375"

(823mm)

16.875"

(429mm)

ice transport

2.69"

(68mm)

(216mm)

8.5"

tube entry

2.69"

(68mm)

3/4"

drain

nipple

3/4" FPT

drain

beverage
lines exit
through bottom
of chase

bin signal

power

alt. ice

transport

10"
(254mm)

tube

entry

30"

(762mm)

15"

(318mm)

13.25"
(337mm)

13.25"
(337mm)

7

Installation

33"(839mm)

Shaded area is additional cut-out required
f

Installing dispenser in counter

Note: All dispensers must be supported from below with supplied 4" – 6" (102 – 153mm) adjustable leg

accessory, or equivalent. Do not hang dispenser on ange.

All dispensers must be installed level in both directions to ensure proper operation.

1. Check that dispenser location meets all requirements in this manual and cut counter as shown.

Single-sided dispensers – Plan view

Counter cut-out

or slide-in installations only

30.375"

(772mm)

Min.

flat surface

38.5" (978mm)

Dual-sided 12 & 24 valve dispensers – Plan view

Counter cut-out

Dual-sided dispensers cannot be slid into counter
unless raised above counter. Call factory for details.

11.625"

(296mm)

Min.

30.375"

(772mm)

48.5" (1232mm)

7. 12 5"

(181mm)

33" (839mm)

flat surface

Dual-sided 20 valve dispensers – Plan view

Counter cut-out

Dual-sided dispensers cannot be slid into counter
unless raised above counter. Call factory for details.

11.625"

(296mm)

30.375"

(772mm)

42.5" (1080mm)

38.5" (978mm)

7. 125"

(181mm)

11.625"

(296mm)

Min.

33" (839mm)

flat surface

38.5" (978mm)

2. Place support blocks in cabinet to raise dispenser to a height of 12" (305mm).

3. Place dispenser in counter onto support blocks.

4. Attach adjustable legs to dispenser.

5. Remove support blocks and lower dispenser feet to oor.

6. Adjust legs for 1/8" (4mm) clearance between dispenser lip and countertop to verify there is no load on ange.

7. Apply a bead approximately 1/4" (6mm) in diameter of NSF-listed silicone sealant (Dow Corning RTV-732 or
equivalent) around perimeter of dispenser where it meets counter. Smooth sealant to a 1/8" (4mm) radius.

8. Install a PVC drain line with at least a 1/4" per foot (20mm per 1m) slope. Insulate drain line to prevent

condensation.
Note: Do not apply excessive heat if any sweating of ttings is necessary. Heat conduction through metal may
melt threads in plastic drain.

Do not reduce drain line size or tie drains together.

9. Make electrical connections in accordance with applicable wiring diagrams provided. Provide disconnects
within 10 ft (3m) of dispenser and ice machine for servicing.

11.625"

(296mm)

8