Follett VU30020MD Parts List

VU300 Series

Ice and Beverage Dispensers

Order parts online
www.follettice.com

Installation, Operation and Service Manual

Service numbers above B50000

Following installation, please forward this manual

to the appropriate operations person.

801 Church Lane • PO Box D, Easton, PA 18044, USA
Toll free [phone] • [phone]
Fax [phone] • www.follettice.com

00119644R02

Table of contents

Welcome to Follett Corporation
Important cautions
Specifications
Installation

Installing dispenser in counter
Field wiring diagrams
Connecting beverage lines
Installing optional icemaker

Operation

How the dispenser works
Cleaning

Service

Dispense chute cover removal
Auger motor assembly removal
Gate assembly removal
Auger and auger tube removal
Dispenser wheel removal
Wiring diagrams

Troubleshooting
Replacement parts

4
4
5
8
8
9

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10
11
11
12
14
14
14
14
14
14
15
17
19

Follett Corporation
Equipment Return Policy

Follett equipment may be returned for credit under the following conditions:

1. The equipment is new and unused.

2. A return authorization number has been issued by customer service within 30 days after shipment.

3. Follett receives the equipment at the factory in Easton, PA within 30 days after issuance of the return authorization number.

4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at the customer’s expense,
new packaging.

Note: Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of improper packaging,

Follett Corporation will not be held responsible.

Credit will be issued when:
The equipment has been inspected by Follett and deemed suitable to be returned to stock.

Note: A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the actual cost will be deducted.

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Welcome to Follett

Follett ice dispensers enjoy a well-deserved reputation for excellent performance, long-term reliability and
outstanding after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask that
you take a moment to review this manual before beginning the installation of the dispenser. Should you have any
questions or require technical help at any point, please call our technical service group, [phone] or
[phone].

Before you begin

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If
damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the filing of
a claim, if necessary.

Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett ice dispensing equipment. Following is an explanation of the
different model numbers in the VU300 series.

VU300B8LP

Ice and valve actuation

Model series

Tower side (facing unit)

L – Left hand side
R – Right hand side
D – Dual-sided

Beverage cooling

B – Integral beverage cooling
K – Integral beverage cooling with cold carbonation
M – No beverage cooling

P – Pushbutton
L – Lever

Number of valves

8, 10 or 20

Important cautions

!

Storage area of dispenser contains mechanical, moving parts. Keep hands and arms clear of
this area at all times. If access to this area is required, power to unit must be
disconnected first.

Ice is slippery. Maintain counters and floors around dispenser in a clean and ice-free condition.

Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

Always disconnect power before cleaning or servicing the dispenser.

Failure to remove all sanitizer may result in health hazard.

Follett manual load dispensers can accommodate most cube/cubelet ices up to 1" square, or Follett
compressed nugget ice. Crushed, flake, bagged, nugget or congealed ice cannot be used. Use of
these ices can jam dispenser and void warranty. Separate any “waffle-like” sections of cubes before
adding to dispenser. For ice compatibility questions, please call Follett customer service at
[phone] or [phone].

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Specifications

Electrical

Each dispenser requires a separate circuit with electrical disconnect within 10 ft (6m). Equipment ground required.
Standard electrical – 115V, 60Hz, 1 phase. Maximum dispenser fuse – 20 amps, maximum icemaker fuse – 20
amps each. Cord and plug provided with each dispenser.

Model Icemaker Dispenser
number amperage amperage

Single-sided models

VU300M series 11.0 amps ea (2) 6.0 amps
VU300B series 11.0 amps ea (2) 7.0 amps

Dual-sided models

VU30020MD series 11.0 amps ea (2) 8.0 amps

Plumbing

Dispenser 3/4" PVC pipe nipple for bin drain

3/4" PVC pipe nipple for drain pan drain

1" ID hose for beverage bath drain

Beverage connections

1/4" ID syrup beverage hose

3/8" ID carbonated water beverage hose

3/8" ID plain water beverage hose

Note: Drains should be hard piped and insulated. Maintain at least 1/4" per foot (6mm per 304mm run)
slope on drain line run.

Water disconnect within 10 feet (3m) of dispenser is suggested for automatic load units.

Follett recommends use of a Follett water filter (part# 00130229) on icemakers connected
to automatic fill dispensers.

Icemaker Refer to detailed specifications in icemaker installation manual
packed with icemaker

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Dimensions and clearances

Single-sided dispensers

Required clearances

60" (1524mm) minimum above counter for installation if dispenser will be dropped into counter

49" (1245mm) minimum above counter for auger removal

12" (305mm) minimum on ice chute side for service

12" (305mm) minimum on side opposite ice chute if ice transport tube enters this side

12" (305mm) minimum between dispenser side(s) and optional icemaker(s)

40.875

(1039mm)

Front View

(shown with two Chewblet
MC400A auto-fill icemaker kits)

ice transport
tube

17"

(432 mm)

18.875"
(479mm)

®

counter top

6"

min

Side View

electrical
conn.

disp.

drains

18.875"
(479mm)

Dispenser with 1 optional auto-fill icemaker kit(s)
Dispenser with 2 optional auto-fill icemaker kit(s)

12"
min

24.62"

(626mm)

25.25"

(642mm)

54.875"

(1394mm)

29.625"

(753mm)

Manual load unit

32.375"
(823mm)

ice waterbath
(VU300B only)

beverage
lines

1/2" ID drain tube

bin signal

power

10"
(254mm)

ice transport
tube entry

8.5"
(216mm)

27.5"
(699mm)

3/4" FPT

drain

30"
(762mm)

15"
(381mm)

2"
(51mm)

3/4" drain
nipple

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Dual-sided dispensers

Required clearances

60" (1524mm) above counter for installation if dispenser will be dropped into counter

49" (1245mm) above counter for all units after installation for auger cleaning and servicing

12" (305mm) on dispense chute side of all models for connections

12" (305mm) on side opposite dispense chute if ice transport tube enters side opposite chute

12" (305mm) on side opposite dispense chute on all dual-sided dispensers for connections

ice
transport
tube

17"

(432 mm)

Front View

6"

min

®

18.875"
(479mm)

(shown with two Chewblet
MC400A auto-fill icemaker kits)

18.875"
(479mm)

43.875

(1115mm)

counter top

beverage lines

exit through

bottom of chase

electrical

connections

12"
min

Manual load unit
Dispenser with 1 optional auto-fill icemaker kit(s)
Dispenser with 2 optional auto-fill icemaker kit(s)

12" min.

(305mm)

25.25"

(642mm)

54.875"

(1394mm)

29.625"

(753mm)

Ice dispense chute side view Ice dispense chute opposite side view

32.375"

(823mm)

16.875"

(429mm)

beverage
lines exit
through bottom
of chase

bin signal

power

10"
(254mm)

7

13.25"
(337mm)

alt. ice

transport

tube

entry

13.25"
(337mm)

27.5"

(699mm)

3/4"

drain

nipple

3/4" FPT

drain

30"

(762mm)

ice tube
entry

27.5"
(699mm)

15"

(318mm)

Installation

Installing dispenser in counter

Note: All dispensers must be supported from below with supplied 4" – 6" (102 – 153mm) adjustable leg accessory,

or equivalent. Do not hang dispenser on flange.

All dispensers must be installed level in both directions to ensure proper operation.

1. Check that dispenser location meets all requirements in this manual and cut counter as shown.

Plan View

Single-sided dispensers

counter cut-out

Shaded area is additional cut-out required for
slide-in installations only

30.375"
(772mm)

38.5"
(978mm)

Min.
33"
(839mm)
flat
surface

Dual-sided dispensers

Dual-sided dispensers cannot be slid into counter unless
raised above counter. Call factory for details.

30.375"
(772mm)

Plan View

counter cut-out

42.5"
(1080mm)

38.5"
(978mm)

11.625"
(296mm)

7.125"
(181mm)

11.625"
(296mm)

Min.
33"
(839mm)
flat
surface

2. Place support blocks in cabinet to raise dispenser to a height of 12" (305mm).

3. Place dispenser in counter onto support blocks.

4. Attach adjustable legs to dispenser.

5. Remove support blocks and lower dispenser feet to floor.

6. Adjust legs for 1/8" (4mm) clearance between dispenser lip and countertop to verify there is no load on flange.

7. Apply a bead approximately 1/4" (6mm) in diameter of NSF-listed silicone sealant (Dow Corning RTV-732 or
equivalent) around perimeter of dispenser where it meets counter. Smooth sealant to a 1/8" (4mm) radius.

8. Install a PVC drain line with at least a 1/4" per foot (20mm per 1m) slope. Insulate drain line to prevent
condensation.
Note: Do not apply excessive heat if any sweating of fittings is necessary. Heat conduction through metal may
melt threads in plastic drain.

Do not reduce drain line size or tie drains together.

9. Make electrical connections in accordance with applicable wiring diagrams provided. Provide disconnects within
10 ft (3m) of dispenser and icemaker for servicing.

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