Follett U155R400A, U155BR800A, U155BR800W, U155BXR800A, U155BXR800W Installation, Operation And Service Manual

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U155 Series
Ice and Beverage Dispensers
Order parts online www.follettice.com
Manual load unit
Model U155, U155X
Model U155B, U155BX
Automatic load unit
with one icemaker
Model U155R400A/W, U155XR400A/W
Model U155BR400A/W, U155BXR400A/W
Automatic load unit with two icemakers
Model U155R800A/W, U155XR800A/W
Model U155BR800A/W, U155BXR800A/W
Following installation, please forward this manual
to the appropriate operations person.
801 Church Lane • Easton, PA 18044, USA Toll free (800) 523-9361 • (610) 252-7301 Fax (610) 250-0696 • www.follettice.com
208598R05
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Table of contents
Welcome to Follett Corporation Important cautions Speci cations Installation
Installing dispenser in counter Electrical connections Field wiring diagrams Connecting beverage lines Installing optional icemaker
Operation How the dispenser works
Cleaning Service Dispense chute cover removal Auger motor assembly removal Gate assembly removal Auger and auger tube removal Dispenser wheel removal Wiring diagrams
Troubleshooting Replacement parts
4 4 5 7 7 8 8 9
9 10 10
11 13 13 13 13 13 13 14 15 17
Follett Corporation Equipment Return Policy
Follett equipment may be returned for credit under the following conditions:
1. The equipment is new and unused.
2. A return authorization number has been issued by customer service.
3. Follett receives the equipment at the factory in Easton, PA within 30 days of the issue of the return authorization number.
4. The equipment must be returned in Follett packaging. If the packaging has been damaged or discarded, Follett will forward, at the customer’s expense, new packaging.
Note: Return freight charges are the responsibility of the customer. If equipment is returned and is damaged because of improper packaging, Follett
Corporation will not be held responsible.
Credit will be issued when: The equipment has been inspected by Follett and deemed suitable to be returned to stock.
Note: A 15% restocking charge will be deducted from the credit. If the cost to return the product to stock exceeds 15%, the actual cost will be
deducted.
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Welcome to Follett
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding after-the-sale support. To ensure that this dispenser delivers that same degree of service, we ask that you take a moment to review this manual before beginning the installation of the dispenser. Should you have any questions or require technical help at any point, please call our technical service group at (800) 523-9361 or (610) 252-7301.
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage is found, notify the shipper immediately and contact Follett Corporation so that we can help in the  ling of a claim, if necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment. Following is an explanation of the different model numbers in the U155 series.
U155BR400AXR
Ice dispense chute location – R = right side, L = left side
Presence of an X = 10 soda valves
Condenser type – A = air-cooled, W = water-cooled
Remote icemaker(s) capacity and refrigerant – 400 = 400 lbs (181kg)/day, R404A 800 = 800 lbs (363kg)/day, R404A absence of = manual  ll unit
B = beverage bath equipped. Absence of a B = no integral beverage cooling
Approximate manual load storage capacity in lbs
Dispenser con guration – U = undercounter
Important cautions
!
Storage area of dispenser contains mechanical, moving parts. Keep hands and arms clear of this area at all times. If access to this area is required, power to unit must be disconnected  rst.
Ice is slippery. Maintain counters and  oors around dispenser in a clean and ice-free condition.
Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
Always disconnect power before cleaning or servicing the dispenser.
Failure to remove all sanitizer may result in health hazard.
Follett manual load dispensers can accommodate most cube/cubelet ices up to 1" square, or Follett compressed nugget ice. Crushed,  ake, bagged, nugget or congealed ice cannot be used. Use of these ices can jam dispenser and void warranty. Separate any “waffle-like” sections of cubes before adding to dispenser. For ice compatibility questions, please call Follett customer service at (800) 523-9361 or (610) 252-7301.
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Speci cations
Electrical
Each icemaker and dispenser require a separate circuit with electrical disconnect within 10 ft (6m). Equipment ground required. Standard electrical – 115V, 60Hz, 1 phase. Maximum dispenser fuse – 15 amps, Maximum icemaker fuse – 20 amps each.
Model Icemaker Dispenser number amperage amperage
Single-sided models
U155, U155X 2.4 amps U155B, U155BX 4.4 amps U155R400A/W, U155R400A/WX 11.0 amps 2.4 amps U155BR400A/W, U155BR400A/WX 11.0 amps 4.4 amps U155R800A/W, U155R800A/WX 11.0 amps ea (2) 2.4 amps U155BR800A/W, U155BR800A/WX 11.0 amps ea (2) 4.4 amps
Plumbing
Dispenser 3/4" PVC pipe nipple for bin drain
3/4" PVC pipe nipple for drain pan drain
1" ID hose for beverage bath drain
Beverage connections 1/4" ID syrup beverage hose
3/8" ID carbonated water beverage hose
3/8" ID plain water beverage hose
Note: Drains should be hard piped and insulated. Maintain at least 1/4" per foot (6mm per 304mm run) slope on drain line run.
Water disconnect within 10 feet (3m) of dispenser is suggested for automatic load units.
Follett recommends use of a Follett water  lter (part# 00130229) on icemakers connected to automatic  ll dispensers.
Icemaker (detailed speci cations may be found in icemaker installation manual packed with icemaker)
3/8" OD push-in water in
3/4" MPT drain
3/8" FPT condenser inlet (water-cooled condenser only)
1/2" FPT condenser drain (water-cooled condenser only)
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Dimensions and clearances
*DO NOT
CONNECT TO
DRAIN SYSTEM
6"
min
27.375"
(696mm)
ice transport
Side View
Front View
tube entrance
6"
(153mm)
25.8"
(656mm)
bin
signal
power
8.75"
(223mm)
3/4 PVC slip joint
drain
3/4 PVC slip joint drain
18.5"
(470mm)
beverage waterbath overflow
beverage drain pan drain
3.5"
(889mm)
37.25"
17"
(432 mm)
18.875" (479mm)
18.875" (479mm)
beverage line
air break*
electrical connections
31.25"
(794mm)
21.75"
(553mm)
28"
(712mm)
counter top
ice transport tube
49.75"
(1264mm)
(8 valve unit)
(10 valve unit)
(947mm)
Manual load unit
Automatic load unit with 1 icemaker
Automatic load unit with 2 icemakers
12" min
Required clearances
51" (1295mm) minimum above counter for installation if dispenser will be dropped into counter
36" (915mm) minimum above counter for all units after installation for auger cleaning and servicing
12" (305mm) minimum on side opposite ice chute for service
12" (305mm) minimum on ice chute side if ice transport tube enters this side
12" (305mm) minimum between dispenser side(s) and optional icemaker(s)
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Installation
Installing dispenser in counter
Note: All dispensers must be supported from below with supplied 6" - 9" (153 – 229mm) adjustable leg accessory,
or equivalent. Do not hang dispenser on  ange.
All dispensers must be installed level in both directions to ensure proper operation.
1. Check that dispenser location meets all requirements in this manual and cut counter as shown.
Plan View
units with up to 8 valves
counter cut-out
30.375" (772mm)
+.125"
- .125" +3 mm
- 3 mm
Front of counter
26.25"
+.125"
- .125"
(667mm) +3 mm
- 3 mm
36.375"
(924mm)
+.125"
- .125" +3 mm
- 3 mm
Plan View
units with 10 valves
counter cut-out
26.25"
+.125"
- .125"
(667mm) +3 mm
- 3 mm
Front of counter
2. Place support blocks in cabinet to raise dispenser to a height of 12" (305mm)
3. Place dispenser in counter onto support blocks.
4. Attach adjustable legs to dispenser.
5. Remove support blocks and lower dispenser feet to  oor.
6. Adjust legs for 1/8" (4mm) clearance between dispenser lip and countertop to verify there is no load on  ange.
7. Apply a bead approximately 1/4" (6mm) in diameter of NSF-listed silicone sealant (Dow Corning RTV-732 or equivalent) around perimeter of dispenser where it meets counter. Smooth sealant to a 1/8" (4mm) radius.
8. Install a PVC drain line with at least a 1/4" per foot (20mm per 1m) slope. Insulate drain line to prevent condensation. Note: Do not apply excessive heat if any sweating of  ttings is necessary. Heat conduction through metal may melt threads in plastic drain.
Do not reduce drain line size or tie drains together.
9. Make electrical connections in accordance with applicable wiring diagrams provided. Provide disconnects within 10 ft (3m) of dispenser and icemaker for servicing.
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Electrical connections
Model
U155, U155X, U155B, U155BX
Electrical connection
Hard wiring of dispenser required
Circuit(s) required
115V, 60Hz, 1 phase Max. fuse dispenser – 15 amps
U155R400A/W,
Dispenser power – hard wiring required
115V, 60Hz, 1 phase (2) circuits required U155R400A/WX, U155BR400A/W, U155BR400A/WX
Bin signal – cord and plug supplied
Icemaker – cord and plug supplied
Dispenser – 15 amps max. fuse size
Icemaker – 20 amps max. fuse size
on power and bin signal
U155R800A/W, U155R800A/WX, U155BR800A/W,
Dispenser power – hard wiring required
115V, 60Hz, 1 phase (3) circuits required
U155BR800A/WX
Bin signal – cord and plug supplied
Icemaker – cord and plug supplied on power and bin signal
Dispenser – 15 amps max. fuse size.
(2) icemakers – 20 amps max. fuse size
each
Field wiring diagrams
Note: Field wiring diagrams are intended to aid electricians or technicians in understanding how equipment
works. All  eld wiring must be installed in accordance with all local and NEC codes.
Manual load models
Electric Power Source
GND
W
B
GRN
X
15 AMP FUSED DISCONNECT
Automatic load models
Electric Power Source
GND
W
B
GRN
X
15 AMP FUSED DISCONNECT
DISPENSER
LEFT JUNCTION BOX
W
B
GND GRN
DISPENSER
LEFT JUNCTION BOX
W
B
GND GRN
RIGHT JUNCTION BOX
BL
Y
RD
RIGHT JUNCTION BOX
BL
Y
RD
NOT USED
ICEMAKER #1 (OPTIONAL)
LOWER JUNCTION BOX
ICEMAKER #2 (OPTIONAL)
LOWER JUNCTION BOX
B
W
W
B
ELECTRIC POWER SOURCE
ELECTRIC POWER SOURCE
LEGEND
WIRENUT FIELD CONNECTIONS EQUIPMENT
X
GROUND
B
BLACK WHITE
W
GREEN
GRN
BL
BLUE YELLOW
Y
RED
RD
UPPER JUNCTION BOX
GND
X
UPPER JUNCTION BOX
GND
X
W
B
GRN
W
B
GRN
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Connecting beverage lines
1
2
34
56
7
8910
1. Connect syrup and water lines. Non-carbonated water line will be labeled “water”. Syrup lines are numbered and correspond to the valves as shown in drawing(s) below. Valve one is always next to ice tower.
2. Clean and sanitize beverage lines in accordance with cleaning instructions.
Valve position #1 is always next to ice
tower. Right-hand unit shown.
Installing optional icemaker
Correct installation of remote icemaker(s) is critical to proper performance of icemaker. Refer to installation manual packed with icemaker for important details on ice transport tube run, ventilation requirements and other installation requirements. Failure to comply with instructions may void warranty.
To start up and operate dispenser
1. Follow detailed cleaning instructions in service manual before operating dispenser.
2. On units with Follett integral ice water bath beverage cooling (“B” models) only, slowly pour water into ice water bath area to  ll empty bath and submerge coils. Coils are submerged when water starts to  ow out over ow drain. DO NOT SPLASH WATER ON ELECTRICAL BOX. Once  lled with water, add ice to bath until ice covers top of waterbath.
3. For manual load units, remove front drain pan or rear lid and  ll storage area with approved ice.
Note: Follett manual load dispensers can accommodate most cube/cubelet ices up to 1" square, or Follett compressed nugget ice. Crushed,  ake, bagged, nugget or congealed ice cannot be used. Use of these ices can jam dispenser and void warranty. Separate any “waffle-like” sections of cubes before adding to dispenser. For ice compatibility questions, please call Follett customer service at (800) 523-9361 or (610) 252-7301.
4. Turn power switch located on dispenser control box to ON position.
5. For automatic  ll units, follow detailed instructions in icemaker installation section of installation manual, then turn icemaker (bin signal) switch(es) located on dispenser control box to ON position and begin to make ice.
6. When dispenser has at least 6" (153mm) of ice in storage area, test operation.
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Operation
How the dispenser works
Follett’s dispensers are available in automatic load con gurations, fed from one or two Follett remote icemakers or manual load con gurations (using ice from another source).
In all models, ice is stored below the counter in the dispenser storage area. When the dispense lever or button is pushed, the dispense motors are activated. This causes the wheel assembly in the storage area to turn, moving ice to the vertical auger assembly, which carries ice up to the dispense chute where it drops by gravity into the container.
In automatic load units, ice is manufactured in either one or two Follett remote icemakers. These icemakers may be located up to 20 ft (6m) away from the dispenser. Extruded ice is transported through a tube and pushed to the storage compartment of the dispenser. When the bin is  lled, a bin thermostat shuts the icemaker off to avoid over lling of the bin. The icemaker will restart after 20 minutes if the bin is calling for ice.
Units with integral ice water bath beverage cooling are equipped with a waterbath timer circuit that activates the waterbath pump for 35 minutes when ice lever or button is activated, or when the ice water bath warms up and calls for more ice.
Ice movement
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Cleaning
Using solutions below, clean and sanitize storage area and beverage lines before starting unit and on a routine basis as noted below.
Note: Always disconnect power before cleaning dispenser.
Do not run plastic parts through a dishwasher.
Solution A: Combine 1 oz (250ml) bleach with 2 gal (8L) hot water or use Ecolab Mikro-chlor Cleaner per manufacturers instructions.
Solution B: Combine 1/4 oz (50ml) bleach with 2 gal (8L) hot water or use Ecolab Mikro-chlor Cleaner per manufacturers instructions.
Note: Cleaning solutions temperature must be at 75˚ – 125˚F (24˚ to 52˚C)
Recommended cleaning prior to startup
Cleaning ice storage area before use
1. Refer to disassembly instructions (see Service section) and remove dispense wheel from ice storage area.
2. Remove auger, auger tube and dispense mechanism.
3. Wipe all components and ice storage area with cleaning Solution A.
4. Rinse all components and ice storage area thoroughly with clear, potable water.
5. Wipe all components and ice storage area with sanitizing Solution B.
Cleaning beverage lines
Prepare 6 gallons (23L) of cleaning Solution A. Fill a clean product tank with cleaning solution. Fill a second clean product tank with potable rinse water.
1. Disconnect all syrup lines from product containers.
2. Connect syrup line #1 to cleaning solution tank, pressurize tank to 20-50 psi, and dispense 1/2 gallon (2L) of solution into a suitable container from valve #1.
3. Connect syrup line #1 to rinse tank, pressurize tank to 20-50 psi, and dispense 3 gallons (11L) into a suitable container from valve #1.
4. Repeat this cleaning and rinsing for all syrup lines.
5. Remove diffusers and nozzles from valves, soak in cleaning solution, rinse well and reinstall.
Sanitizing beverage lines
Prepare 6 gallons (23L) of sanitizing Solution B. Fill a clean product tank with this solution.
1. Connect one tank to syrup line #1. Dispense 1/2 gallon (2L) from valve #1.
2. Repeat for all remaining syrup lines, allowing sanitizing solution to remain in all circuit lines for 15 minutes.
3. Connect a clean, empty tank (pressurized to 50 psi) to each syrup line and blow out sanitizer by operating each valve.
4. Remove diffusers and nozzles from valves, soak in sanitizing solution for 15 minutes, rinse well and reinstall.
5. Reconnect all lines and dispense product through valves to purge any remaining sanitizer.
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Recommended daily dispenser cleaning
1. Remove all debris from drain pan.
2. Pour 1 gallon (4L) hot water into drain pan to keep drain lines clear.
Recommended weekly dispenser cleaning
1. Remove drain pan and grille and wash with Solution A. Rinse thoroughly.
2. Remove nozzles and diffusers from valves, soak for at least 10 minutes in cleaning Solution A, rinse, sanitize with Solution B and reinstall.
3. Pour a solution of one cup (8oz/237ml) household bleach mixed with one gallon (3.8L) hot water into drain pan to help prevent algae growth in drain lines.
Recommended quarterly dispenser cleaning
1. Remove top from dispenser and turn power switch to OFF position.
2. Remove ice from storage area.
3. Remove dispense chute cover, chute, auger motor assembly, auger and auger tube (see Service section).
4. Remove drain pan, grille and dispense wheel (see Service section).
5. Clean all components and bin storage area with Solution A, rinse thoroughly with clear water and sanitize with Solution B.
6. Remove nozzles and diffusers from valves, soak for at least 10 minutes in cleaning Solution A, rinse, sanitize with Solution B and reinstall.
For units with integral ice-water bath beverage cooling only:
1. Remove dispenser lid and counter access panel opposite ice tower side.
2. Disengage service drain tube (on utility connection side of dispenser) from mounting bracket.
3. Pull bath service drain tube down through beverage line opening in counter and drain water bath into a bucket.
4. Use a bottle brush to clean coils with Solution A, rinse and sanitize with Solution B.
5. Reposition ice water bath drain tube in up position so water does not drain out.
6. Pour Solution A into ice water bath until it  ows out of bath over ow drain.
7. Turn power ON to unit and dispense a small cup of ice to activate pump.
8. Allow pump to run for two minutes to clean pump and pump lines.
9. Turn power OFF.
10. Drain bath and replace drain tube in mounting bracket in up position to avoid siphoning water bath water.
Putting unit back in service after quarterly cleaning
1. On units with integral beverage cooling,  ll ice water bath with water until water spills out of bath over ow drain.
2. Reassemble components.
3. For manual load units,  ll unit with an approved ice (see important cautions on page 4).
4. For automatic load units with R400A/W (R404A refrigerant) icemakers, turn bin signal switch(es) and dispenser power switch to ON position and allow storage area to  ll.
5. Dispense and discard all ice, verifying dispenser is functioning properly.
Recommended quarterly cleaning of optional icemaker.
Units equipped with optional icemakers require cleaning of icemaker system at least every three months, and more often if local water conditions dictate. Failure to clean icemaker system will result in decreased performance and potential damage to icemaker. Refer to Icemaker Installation, Operation and Service Manual.
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Service
2
Dispense chute cover removal
1. Remove top cover.
2. Push chute cover up vertically to slip off holding tab.
3. After clearing tab, pull chute cover forward to remove.
Auger motor assembly removal
1. Remove top cover.
2. Remove one thumbnut on rear of motor bracket.
3. Lift motor bracket and motor up, unplug electric quick disconnects and remove.
Dispense mechanism assembly removal (Fig. 2)
1. Remove top cover.
2. Remove chute cover (see above).
3. Remove auger motor assembly (see above).
4. Remove quick release pins from the ice chutes and gates, then unplug wires from solenoids.
5. Lift dispense mechanism up and off auger tube.
Fig. 1
Fig. 2
Front View – RH, 8-valve unit
top cover
valves
drain pan assembly
Top View – Dispense assembly
(RH unit with bath shown)
gate
ice chute
quick release pin
chute cover
dispense chute
solenoid
Auger and auger tube removal (Fig. 3)
1. Remove auger motor and dispense mechanism assembly (see above).
2. Pull auger upward to clear auger tube.
3. Lift auger tube upward to clear dispenser top.
4. Slide tube and bearing plate through auger
tube gasket.
Dispense wheel removal
1. Remove drain pan assembly and bin access cover.
2. Remove center thumbnut and threaded rod on dispense wheel assembly and lift wheel out front access opening.
Fig. 3
quick release pin
Side View
auger motor
baffle
plate
auger
bearing
plate
Front View – Dispenser
auger
stationery
auger tube
dispense wheel
agitator
rotating agitator
13
wheel motor
mounting
plate
wheel motor
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Wiring diagram
Right hand unit Left hand unit
L1
BLACK
POWER SWITCH
BLACK
PL1-1
GRAY
NO
LID
C DRAIN
SWITCH
C
TOP LID
SWITCH
POWER
BLACK
BEVERAGE COOLING OPTION
AUTOFILL OPTION
24 V RED
RED
PAN
BLACK
NO
GRAY
PL6-1
C
SWITCH
RED
DISPENSE
SWITCH
C
REAR
LID
PL1-2
NO
BROWN
NO
ORANGE
READY
ORANGE
PL6-3
DISPENSE
R1
4
ORANGE
115 VOLTS
T1
24 VOLTS
PURPLE
7
BROWN
PURPLE
MTR
PURPLE
AUTOFILL
PURPLE
AUTOFILL
COUNTERCLOCKWISE ROTATION
PL2-1
PL2-3
L2
MTR
WHITE
READY
LID
PUMP
BATH CONTROL
BOARD
COUNTERCLOCKWISE ROTATION
R2
PL3-2
RED
7
9
B
BLUE
R1
RED
PL3-1
BLUE
YELLOW
A
1
R2
6
DISPENSE RELAY
AUGER MOTOR
REDRED
M1
BLUEBLUE
WHITE
BATHPUMP MOTOR
PL5-1
M3
BLK
(35 MIN ON DELAY)
WHEEL MOTOR
RED
M2
BLUE
WHITE
YELLOW
BLK
BLK
PL2-2
PL5-2
PL3-3
L2
WHITE
WHT
24 V YEL
L2
AUTOFILL
PURPLE
ORANGE
1
6
PURPLE
R2
7
9
CLOCKWISE ROTATION
PL2-1
RED
PL2-3
BLUE
CLOCKWISE ROTATION
PL3-2
RED
RED
PL3-1
BLUE
BLUE
AUGER MOTOR
RED
M1
BLUE
WHEEL MOTOR
RED
M2
BLUE
BLK
BLK
PL2-2
PL3-3
L2
WHITE
L2
WHT
RED
RED
24VAC RED
BATH SOL C
TEMP SENSOR
T
BEVERAGE COOLING OPTION
DISPENSE
R1
RED
9
6
PL6-2
RED
RED
BIN T'STAT
PL6-4
3322
BLUE
T- S TAT
BLUE
BLUE
AUTOFILL OPTION
PL1-3
BEV HARN
BROWN
C
DRAINPAN
SWITCH
BROWN
PL7-1
KEYSWITCH (OPTIONAL)
PL1-4
NO
BATH CONTROL BOARD
24VAC YEL
STATUS LIGHTS
GREEN - COLD
RED - WARM
BROWN
IM_#1
SWITCH
IM_#2
BLACK
Valve_1
BLACK
Valve_6
BATH SOL
AUTOFILL TIMER
18 MIN OFF 5 SEC ON
BLUE
BIN SIGNAL (24V)
ICEMAKER #1
RED
BIN SIGNAL (24V) ICEMAKER #2
Valve_2
24V JUNCTION BOX
YELLOW
BATH
SOLENOID
PL4-2
PL4-3
BROWN
Valve_3
Valve_8Valve_7
BLUE
(12 SEC ON: 1 MIN OFF)
DISPENSE SOLENOID
AUTOFILL RELAY
R2
B
Valve_4
Valve_9
BLACK
NO
NC
12
3
A
YELLOW
PL4-1
PL4-4
YELLOW
YELLOW
Valve_5
BLACK
Valve_10
YELLOW
YELLOW
PL7-2
YELLOW
LEGEND
TERMINAL STRIP CONNECTION
PIN and SOCKET CONNECTION
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Dispenser troubleshooting guide
Before calling for service
1. Check that ice is in the dispenser and that congealed cubes are not causing a jam.
2. Check that circuit breaker and switches are in ON position.
3. Check that drain pan, rear lid and top are on securely. If ajar, dispenser will not operate. When the top is off, auger does not operate, even though the solenoids do (page 16).
4. Check that all drains are clear.
Note: For units equipped with Follett compressed nugget icemaker, see Icemaker Operation and Service
Manual for service and troubleshooting information.
Symptom
Ice does not dispense.
• Auger motor does not run
• Wheel motor does not run
Ice does not dispense.
• Auger motor runs
• Wheel motor runs
• Gate does not open
Ice does not dispense.
• Auger motor does not run
• Wheel motor runs
Ice does not dispense.
• Auger motor runs
• Wheel motor does not run
Warm drinks or soda foaming.
No ice in dispenser.
Possible cause
1. Power switch faulty or in OFF position; loose connection.
2. Faulty dispense switch.
3. Faulty transformer.
4. Drain pan ajar.
5. Faulty drain pan safety switch.
1. Loose electrical connection.
2. Linkage problem between solenoid and gate.
3. Faulty solenoid.
1. Loose electrical connection.
2. Faulty auger motor.
3. Faulty run capacitor.
1. Loose electrical connection.
2. Faulty wheel motor.
3. Faulty run capacitor.
1. No ice in storage bin.
2. Water drained out of ice water bath.
3. Circulating pump not running.
1. Power switch in OFF position or faulty.
2. Bin signal switches in OFF position or faulty.
3. Faulty bin thermostat.
4. Faulty transformer.
5. Icemaker related problem.
6. Faulty or disconnected wiring.
Solution
1. Turn power switch to ON position; check connections.
2. Replace switch.
3. Replace transformer.
4. Check pan and reseat.
5. Replace switch.
1. Check connections.
2. Check linkage.
3. Replace solenoid.
1. Check connections.
2. Check auger motor.
3. Check run capacitor.
1. Check connections.
2. Check wheel motor.
3. Check capacitor.
1. Fill storage area with ice or check icemaker operation.
2. Check that ice water bath drain tube is in  xed upright position.
3. Check pump and PC board for output.
1. Check switch and replace, if necessary.
2. Check switch and replace, if necessary.
3. Replace bin thermostat.
4. Replace transformer.
5. Refer to icemaker Operation and Service Manual for diagnosing.
6. Check for power and bin signal on icemaker PC board.
If problems persist after following this basic troubleshooting guide, call Follett’s
technical service department at (800) 523-9361 or (610) 252-7301.
15
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Operational Status
I
0
I
0
I
0
The chart below shows the operational status of various parts when certain switches are turned off or accessories are removed.
Condition Pump Solenoids Auger Wheel Beverage valves
Top lid off OFF ON OFF OFF ON
Rear lid off ON ON OFF OFF ON
Drain pan off ON ON OFF OFF OFF
On/off switch in off position OFF OFF OFF OFF OFF
Beverage switch in OFF position ON ON ON ON OFF
Waterbath circuit board operation
The temperature sensor is hard wired directly to the circuit board. The waterbath circuit board operates on 24 volts AC. The bath pump will run for 35 minutes whenever ice is dispensed or the bath calls for ice.
Optimal beverage temperature is controlled by the circuit board located in the electrical box. The board monitors the waterbath temperature and holds it to a factory setting. When the Red LED is ON, the bath solenoid, auger motor, wheel motor and bath pump are energized. Ice will be dispensed into the waterbath for 12 seconds, then stop for 60 seconds. The pump will stay energized, and the circuit board will then monitor the water temperature. If it is below the set point, the Green LED will come on, the Red LED light will go off, and ice will not dispense into the waterbath. If the temperature of the bath is determined to be above the set point, the Red LED will remain on. The circuit board has a delay of 60 seconds before more ice is dispensed into the waterbath.
LED indicators:
Green – the waterbath is at the set temperature. Red – the bath temperature is above the set temperature and the bath is calling for ice.
Flashing LED indicators:
Flashing Red and Green – the circuit board has gone into an error mode: Alternate  ashing – circuit board has power and is waiting for hopper cover and dispenser top to be replaced. Simultaneous  ashing – the waterbath did not reach set temperature in 40 minutes. Reset this error mode by turning power off, removing top lid, drain pan or rear lid.
Front View – Electrical box
bev. bath indicator
power on/off switch
probe
#1 #2
cold/green LED
warm/red LED
icemaker switches
16
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Replacement parts
Dispenser exterior
Order parts online
www.follettice.com
Top View
8 valve (8v) unit with right hand (RH) tower
8
1
2
7
Reference # Description Part # 1 Lid, 8 valve unit (includes “Follett” label) 502436 1 Lid, 10 valve unit (includes “Follett” label) 502437
2 Label, “Follett” 502438 3 Cover, dispense chute, lever operation 502439 3 Cover, dispense chute, push-button operation (includes button) 502440
4 Switch, push-button operation 502441 5 Backsplash, RH unit, 8 valves 502445 Not shown Backsplash, LH unit, 8 valves 502444 Not shown Backsplash, RH unit, 10 valves 502443 Not shown Backsplash, LH unit, 10 valves 502442 6 Drain pan, 8 valve unit 502446 Not shown Drain pan, 10 valve unit 502447 7 Grille, drain pan, 8 valve unit 502450 Not shown Grille, drain pan, 10 valve unit 502451 8 Cover, ice storage bin, rear — all U155 units (except N units) 502452 Not shown Cover, ice storage (under drain pan) — all U155 units 502453 9 Switch, key lock for valves 501409 Not shown Key, beverage lock switch 501286 10 Panel, end, beverage, RH unit 502584 Not shown Panel, end, beverage, LH unit 502583 Not shown Panel, access, RH and LH units 502585 Not shown Panel, rear, motor support, RH unit 502586 Not shown Panel, rear, motor support, LH unit 502587 Not shown Panel, front, dispense mechanism, RH unit 502588 Not shown Panel, front, dispense mechanism, LH unit 502589 Not shown Panel, rear, 8v 502590 Not shown Panel, rear, 10v 502591 11 Label, ice, dispense cover, push-button 502623 Not shown Label, ice, dispense cover, lever 502622 Not shown Clip, Tinnerman, 10-32 502621 12 Thumbscrew, backsplash, 10-32 x 1/2 501100 Not shown Legs, 6" (153mm) adjustable to 9" (229mm) — set of 4 502454 Not shown Screw, 10-32 x 1/2 502287 Not shown Plug 2 lead, male 502333 Not shown Plug 2 lead, female 502334
6
8 valve (8v) unit with right hand (RH) tower
9
10
5
Front View
(push-button dispensing)
1
4
11
3
12
17
Page 18
Dispense assembly
Dispense assembly, Side View
(RH unit with bath shown)
Order parts online
www.follettice.com
6
10
1
10
10
4
8
7
2
1
Top View
10
3
7
12
8
2
12
11
9
5
Reference # Description Part #
1 Gate, dispense 502455 2 Linkage pin, gate/solenoid 502456 3 Pin, quick release, 3" (77mm), bath gate and lever 501949 4 Pin, quick release, 5.53" (141mm), dispense gate 502102 5 Solenoid (includes linkage pin) 00126607 6 Dispense mechanism assembly, bath, RH unit 502448 Not shown Dispense mechanism assembly, bath, LH unit 502449 Not shown Dispense mechanism assembly, non-bath RH unit 502458 Not shown Dispense mechanism assembly, non-bath, LH unit 502496 7 Spring, dispense mechanism (1 per side) 501950 8 Chute, ice 502457 9 Wrap, dispense mechanism 502607 10 Bushing, Ni liners 501249 11 Screw, 8-32 x 5/16 502625 12 Pin, spring 502624 Not shown Push pins, clear chute 502618 Not shown Chute, focus — clear plastic 502459 Not shown Lever, dispense 501953
11
5
18
Page 19
Waterbath
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www.follettice.com
Side View
4
Top View
4
5
10
6
Reference # Description Part #
1 Coil, 14" (356mm) riser — carbonated water 00107391 2 Coil, 12-1/2" (318mm) riser — plain water/carbonated water 502461 3 Coil, syrup 502462 4 Pump, water bath (includes mounting plate and elbow) 00111476 5 Pump, discharge assembly, RH, 8v (includes 2 elbows) 00109314 Not shown Pump, discharge assembly, LH, 8v (includes 2 elbows) 00109322 Not shown Pump, discharge assembly, RH, 10v (includes 2 elbows) 00109330 Not shown Pump, discharge assembly, LH, 10v (includes 2 elbows) 00109348 6 Elbow, over ow drain, 1" (26mm) x 3/4 MPT 502465 Not shown Elbow, clean-out drain, 3/8" (10mm) x 3/8 MPT 502466 7 Manifold, carbonated water, 8 valve unit 502468 Not shown Manifold, carbonated water, 10 valve unit 502469 Not shown Manifold, 8 valve unit without beverage bath 502470 Not shown Manifold, 10 valve unit without beverage bath 502494 8 Bath, splash shield, RH 502596 Not shown Bath, splash shield, LH 502595 9 Clamp, elbow, bath 502626 10 Screw, 8 x 1/2, stainless 502627 11 Fitting, beverage valve 207855 12 Clamp, Otieker, 1/4" (7mm) 00113761
10
8
2
10
9
1
37
11
12
19
Page 20
2
Hopper
Order parts online
www.follettice.com
5
1
7
2
Side View
9
3
8
10
6
4
Reference # Description Part #
1 Auger, LH unit (black, stamped with “1”) 502491 Not shown Auger, RH unit (gray, stamped with “2”) 502492 2 Tube, auger, LH unit with beverage bath 502486 Not shown Tube, auger, RH unit with beverage bath 502485 Not shown Tube, auger, RH unit without beverage bath 502487 Not shown Tube, auger, LH unit without beverage bath 502488 3 Wheel, dispense (includes stud and rotating agitator) 501681 4 Baffle (under dispense wheel) 501684 Not shown Drive bar (under dispense wheel) 501682 5 Motor, vertical auger 502476 6 Motor, wheel 502560 Not shown Seal, wheel motor 501333 Not shown Spacer, wheel motor 501768
Not shown Capacitor, wheel motor 501782
7 Agitator, rotating, 21" (534mm) long 502484 8 Plate, wheel motor mounting 502615 9 Agitator, stationery 502490 10 Plate, auger bearing 501696 Not shown Bracket, ice tube, double tube 502497 Not shown Ice transport tube (sold by the foot) 500366 Not shown Ice transport tube, 10 ft 502522 Not shown Ice transport tube, 20 ft 502523 Not shown Insulation, transport tube (sold by the foot) 501176 Not shown Cover, blank ice entry 502674 Not shown Thermostat 501432 Not shown Gasket, ice entry 502672 Not shown Plate, ice entry, 2 holes 502673
20
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Auger motor
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www.follettice.com
7
6
3
4
6
9
1
8
Side View
Reference # Description Part #
Auger motor/drive assembly, vertical (includes all items below) 502493 1 Motor, vertical auger (includes gearbox and capacitor) 502476 2 Chain, auger drive #35, 40p 502477 3 Sprocket 35#, 22T 5/8 bore 502478 4 Sprocket 35#, 12T 5/8 bore 502479 5 Drive shaft 502480 6 Bearing, auger, upper and lower 501314 7 Cover and bearing, chain drive (includes 501314) 502481 8 Capacitor, 25mf, 270V 501550 9 Key, Woodruff 502482 10 Washers, thrust, (4) 501765 11 Mounting plate, auger motor (includes 501314) 502483
5
2
11
Top View
10
21
Page 22
Electrical components
Order parts online
www.follettice.com
Side View
OM
C
O.
.
N
Top View
1
5
2
9
Front View
4
III
000
#1
#2
5
circuit board
BEV. BATH INDICATOR
COLDWARM
3
7
LID
PUMP
L2 (WHT)
BEVERAGE BATH CONTROL BOARD DETAIL
ready
(orange)
NO
NC
C
MTR
24VAC (RED)
24VAC (YEL)
6
6
8
7
Reference # Description Part #
1 Transformer, 24V 502058 2 Relay, auto  ll 501826 3 Relay, dispense 501826 4 Timer, auto  ll (automatic  ll units) 502471 5 Strips, terminal 502472 6 Switches (power and icemaker) 502209 7 Board, circuit and probe (one unit) 502473 8 Bracket, probe 502474
9 Switch, safety 502511 Not shown Switch, safety, rear cover assembly, LH unit 502498 Not shown Switch, safety, rear cover assembly, RH unit 502499 Not shown Switch, safety, drain pan assembly, LH unit 502500 Not shown Switch, safety, drain pan assembly, RH unit 502501 Not shown Switch, dispense, lever 502505 Not shown Bracket, safety switch, rear 502608 Not shown Bracket, safety switch, drain pan, RH 502609 Not shown Bracket, safety switch, drain pan, LH 502610 Not shown Thermostat, bin level 500514
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801 Church Lane • Easton, PA 18044, USA Toll free (800) 523-9361 • (610) 252-7301 Fax (610) 250-0696 • www.follettice.com
208598R05
06/09
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