Follett Tempo UCD100A30-NF, Tempo UCD100A30-CF, Tempo UCD100A30ADA-NF, Tempo UCD100A30ADA-CF Operation And Service Manual

Tempo™

Undercounter Ice Machine Bin

Operation and Service Manual

Welcome to Follett

Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, review this guide
carefully before you begin your installation.

Should you need technical help, please call our Technical Service group at [phone] or [phone].

Please have your model number, serial number and complete and detailed explanation of the problem when
contacting Technical Service.

Getting Started

After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. All freight
is to be inspected upon delivery. If visible signs of damage exist, please refuse delivery or sign your delivery receipt
"damaged." Follett Customer Service must be notied within 48 hours. Wherever possible, please include detailed
photos of the damage with the original packaging so that we may start the freight claim process.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

Installation and Service Videos:

www.follettice.com/servicevideolibrary

01234673R00

CAUTION!

§ CALIFORNIA PROPOSITION 65

– This product contains chemicals known to the state of California to cause cancer and birth defects or

other reproductive harm. www.P65warnings.CA.gov

§ Your product contains R600a (Isobutane) which is a ammable hydrocarbon. It is safe for regular use. Do not
use sharp objects to expedite defrosting. Do not service without consulting the “R600a specications” section
included in the User Guide. Do not damage the refrigerant circuit.

§ This equipment is to be installed with adequate backow protection to comply with applicable federal, state,
and local codes.

§ Do not tilt unit further than 30° off vertical during uncrating or installation.

§ Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this area at all times. If
access to this area is required, power to unit must be disconnected rst.

§ This appliance is not suitable for installation in an area where a water jet could be used.

§ This appliance must not be cleaned by a water jet.

§ User maintence should not be done by children.

§ Follett recommends a Follett water lter system be installed in the ice machine inlet water line (standard
capacity #00130229, high capacity #00978957, carbonless high capacity #01050442).

§ Prior to operation clean the dispenser in accordance with instructions found in this manual.

§ Do not block air intake or exhaust.

§ This appliance should be permanently connected by a qualied person in accordance with application codes.

§ A qualied person shall provide a readily accessible disconnect device incorporated into the xed wiring.

§ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.

§ This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory,
or mental capabilities, or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved. Children should be
supervised to ensure that they do not play with the appliance.

§ This appliance is designed for commercial use.

§ WARNING! To avoid a hazard due to instability of the appliance, it must be xed in accordance with the
instructions.

§ Warranty does not cover exterior or outside installations.

§ To reduce risk of shock, disconnect power before servicing.

§ Connect to potable water supply only.

§ Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.

§ Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.

2 Tempo Undercounter Ice Machine Bin

Before You Begin

If needed, the serial number of your dispenser can be found by opening the door and locating the serial number
label at the top right inside of the machine.

Note: For indoor use only. Designed for commercial use. Follett is not able to provide in-house services for

residential installations.

Model congurations

Ice storage capacity Height Filter ¹ Drain Pump Item number

34.12"

30 lb

(13.6kg)

¹ Internal lter is a 5 micron particle and carbon lter.

(86.7cm)

32.00" (81.3cm) for
ADA applications

No Ye s UCD100A30-NF

Ye s Ye s UCD100A30-CF

No Ye s UCD100A30ADA-NF

Ye s Ye s UCD100A30ADA-CF

Tempo Undercounter Ice Machine Bin 3

Specications

Dimensions

Width Depth Height* Unit Shipping Weight

UCD100A30-NF
UCD100A30-CF

UCD100A30ADA-NF
UCD100A30ADA-CF

* Leveling legs, adjustable up to 0.25" (6.4 mm).

Ambient Information

CAUTION!

This unit is for indoor use only. Designed for commercial use. Follett is not
able to provide in-house services for residential installations.

Air Temperature

Water Temperature 90 F (32.2 C) 40 F (4.5 C)

Water Pressure 70 psi (483 kpa) 10 psi (69 kpa)

Relative Humidity 55% at 78 F (25.5 C)

* Use outside of these limitations is misuse and will void warranty.

†

Best performance is achieved between 80 F (27 C) and 50 F (10 C).

†

14.96" (38.0 cm) 24.38" (61.9 cm) 34.12" to 35.12"
(86.7 cm to 89.2 cm)

14.96" (38.0 cm) 24.38" (61.9 cm) 32.00" to 33.00"
(81.3 cm to 83.8 cm)

Maximum* Minimum*

100 F (38 C) 50 F (10 C)

101 lb (45.8 kg)

101 lb (45.8 kg)

Plumbing

§ Water Inlet: 1/4" compression

§ 3/8" braided drain hose (8' (2.4 m) provided)

§ Water shut-off recommended within 5 ft (1.5 m) of dispenser

§ This equipment is to be installed with adequate backow protection to comply with applicable federal, state, and
local codes.

4 Tempo Undercounter Ice Machine Bin

Water

WARNING!

Connect to potable water supply only.

§ Water Mineral Content:
– TDS: greater than 5 ppm (mg/l) but less than 400 ppm (mg/l)
– Hardness: Less than 200 mg/l (12 gpg)

§ Not recommended for use with softened water

§ Ingress Protection (IP) rating: IPX0 (no protection)

Clearances

§ Do not obstruct front grille air ow

§ 2.00" (5.08 cm) behind

Electrical

§ 115 V, 60 Hz, 1 phase, 2A.

§ Connect to dedicated 15 amp circuit, fuse or breaker.

§ 6' (1.8 m) cord with 90° rounded type B plug.

§ Must be grounded - requires 3-prong outlet. Do not remove ground.

§ A GFCI (ground fault circuit interrupter) is usually not required for xed location appliances and is not

recommended for your unit because it could be prone to nuisance tripping.

Refrigeration

WARNING!

Do not damage the refrigerant circuit. Refrigerant can cause personal injury and/or damage dispenser.

§ Refrigerant

– R600a – 1.59 ounces (45 grams)

Tempo Undercounter Ice Machine Bin 5

Tempo Detailed Drawing

air exhaust

W1

air inlet

H2

H1

D2

D1

D3

C3

C2

C1

W1 Width 14.96" (38.0 cm)
D1 Depth without handle 22.56" (57.3 cm)
D2 Depth including handle 24.38" (61.9 cm)
D3 Kick recess depth 3.88" (9.86 cm)
H1 Height – Standard model 34.12" to 35.12" (86.7 cm to 89.2 cm)
H1 Height – ADA model 32.00" to 33.00" (81.3 cm to 83.8 cm)
H2 Kick recess height 3.50" (8.89 cm)

Ventilation clearance Do not obstruct front grille air flow
Service clearance 2.00" (5.08 cm) behind

3.125"

7.5"

(19.1 cm)

(10.2 cm)

Drain

4"

Water Line

(19.1 cm)

Power Cord

6' (1.83 m)

7.5"

(8.0 cm)

4"

(10.2 cm)

2"
(5.1 cm)

C1 115 V/60/1 electrical 2 amps.
Connect to dedicated
15 amp circuit, fuse or
breaker.
6’ (1.8 m) cord with 90°
rounded type B plug.

C2 Water inlet 1/4" compression
C3 Drain 3/8" braided drain hose

(8' (2.4 m) provided)

6 Tempo Undercounter Ice Machine Bin

Site Preparation

Your product has been designed for either freestanding or built-in installation. When built-in, your unit does not
require additional air space for top, sides, or rear. However, the front grille must NOT be obstructed, and clearance
is required for an electrical connection in the rear.

Unit can NOT be installed behind a closed cabinet door. If you would like to align the face of the unit with
other adjacent cabinet doors, you may need to alter the wall just behind the drain connection on the unit to
accommodate the drain.

NOTE: To meet sanitary requirements in some areas, units must be built-in.

Cutout Dimensions

Preferred location
for electrical outlet
is in an adjacent
cabinet.

34.25"

(87.0 cm)

to

35.25"

(88.9 cm)

24" (61.0 cm)

15.25"(38.7 cm)*

* 15" (38.1 cm) cutout width sufficient if door protrudes beyond adjacent cabinetry.

Installation

CAUTION!

No service or maintenance should be performed until the technician
has thoroughly read this service manual. Except for routine cleaning
and sanitizing, only qualied technicians should attempt to service
or maintain this equipment.

§ This equipment is to be installed with adequate backow protection to comply with applicable federal, state, and

local codes.

§ The water pressure should be between 10 psi (69 kpa) and 70psi(483kpa).

§ The water line MUST have a shut-off valve in the supply line.

§ The water line should be looped into 2 coils. This will allow the unit to be removed for cleaning and servicing.

§ Make certain that the drain and water line are not pinched or damaged during installation.

§ A clearance of at least 3" (7.6 cm) is required behind the dispenser for electrical connection, and drain.

§ Use caution when handling back panel. The edges could be sharp.

Tempo Undercounter Ice Machine Bin 7

NOTE: To meet sanitary requirements in some areas, installer must

leave sufficient length (waterline, drain line, power cord) to
permit the equipment to be moved for cleaning.Turn off water
supply and disconnect electrical supply to product prior to
attempting installation.

1. Remove the back panel.

2. Thread water line through back panel hole (with bushing).

§ The water valve uses a standard 1/4" (6.35 mm) compression tting.
Water line not included.

– The water line should be looped into 2 coils. This will allow the unit

to be removed for cleaning and servicing. Make certain that the
tubing is not pinched or damaged during installation.

Fig. 1

3

3. Locate water valve inlet and connect to valve.

4. Turn on water supply and check for leaks.

5. Reinstall back panel.

6. The maximum lift for the drain pump is 10 feet. This must be done as

close to the rear of the unit as possible.

Door Swing

1. 2.25" (57 mm) clearance is recommended from wall on hinge side

to allow the door to open 90°.

2. Units have a zero clearance when installed adjacent to cabinets.

Fig. 2

Fig. 3

4

2.25" MIN

(57 mm MIN)

Wall

8 Tempo Undercounter Ice Machine Bin

90°

Door Swing

Hinge Cover

Hinge cover included with the literature bag is optional.

1. Press hinge cover squarely over hinge.

Fig. 4

Hinge Cover

To Reverse the Door (if required)

Remove top hinge and door:

1. Hold door to keep it from falling.

2. Remove top hinge from cabinet using a Torx T-25 screwdriver to

remove three screws. Set aside and save.

3. Remove door by tilting forward and lifting door off bottom hinge.
Retain shoulder washers; they will be reused.

4. Remove three screws from hinge holes on the opposite side.
Reinstall into holes where the hinge was removed.

Fig. 5

Fig. 6

Remove Bottom Hinge

1. Remove bottom hinge from cabinet using a T-10 TORX screw driver

to remove three screws.

2. Remove corresponding screws on opposite side of cabinet. On
some models there may be a nut behind one or both screws on
either side.

Tempo Undercounter Ice Machine Bin 9

Fig. 7

Install Bottom Hinge

1. Install two or three screws, depending on model. Replace nuts if

used.

Prepare Door for Reinstallation

1. Remove gasket.

2. Rotate gasket 180° and press rmly into the gasket channel, starting

at the corners.

3. Rotate door 180° to reverse.

Fig. 8

Install Top Hinge and Door

1. Install hinge with longer straight edge aligned to outside edge of

cabinet. Do not tighten

2. Lift the door on to the bottom hinge.

3. Align edge of the hinge with the outer edge of the unit.

4. Tighten three hinge screws.

Align and adjust the door: Align and adjust the door (see DOOR

ALIGNMENT AND ADJUSTMENT).

Fig. 9

Door Alignment and Adjustment

Align and adjust the door if it is not level or is not sealing properly. If the door is not sealed, the unit may not cool
properly, or excessive frost may form in the interior.

Properly aligned, the door’s gasket should be rmly in contact with the cabinet all the way around the door (no
gaps). Carefully examine the door’s gasket to ensure that it is rmly in contact with the cabinet. Also make sure
the door gasket is not pinched on the hinge side of the door.

To align and adjust the door:

1. Gently pry off hinge cover from top of unit.

2. Loosen (do not remove) top and bottom hinge screws using a Torx T-25 screwdriver.

3. Align door squarely with cabinet.

4. Make sure gasket is rmly in contact with cabinet all the way around the door (no gaps).

5. Tighten bottom hinge screws.

6. Tighten top hinge screws and replace hinge cover.

10 Tempo Undercounter Ice Machine Bin

Leveling Information

Installation Tip

Note: If the room oor is higher than the oor in the cutout opening,

adjust the rear legs to achieve a total unit rear height of 1/10"
(2.54 mm) less than the opening’s rear height. Shorten the unit
height in the front by adjusting the front legs. This allows the
unit to be gently tipped into the opening. Readjust the front legs
to level the unit after it is correctly positioned in the opening.

1. Use a level to conrm the unit is level. Level should be placed along

top edge and side edge as shown

Fig. 10

1

2. If the unit is not level, adjust the legs on the corners of the unit as
necessary.

NOTE: To meet sanitary requirements in some areas, units are supplied

with gliders so that unit can be removed easily for cleaning and
will have minimal adjustment.

3. Conrm the unit is level after each adjustment and repeat the

previous steps until the unit is level.

Set in Place

1. Plug in the power/electrical cord.

2. Gently push the unit into position. Be careful not to entangle the

cord or water and drain lines, if applicable.

3. Re-check the leveling from front to back and side to side. Make
any necessary adjustments. The unit’s top surface should be
approximately 1/8" (3 mm) below the countertop.

4. Install the anti-tip bracket.

5. Remove interior packing material and wipe out the inside of the unit

with a clean, water-dampened cloth.

6. Clean the unit prior to rst use (see the Cleaning section that
follows).

Fig. 11

Turn to Adjust

Tempo Undercounter Ice Machine Bin 11

Control Operation

Function Command Notes

ON/OFF

Enable Sabbath Mode

Disable Sabbath Mode

Clean Mode See “Cleaning” section

Press and release

Press and hold for 5 s and release

Press

and release

Unit will immediately turn ON or OFF

The °F/°C symbol will ash briey after 5s.
Interior light and display will go dark and remain
so until user resets mode - unit continues to
operate

Display and interior light return to normal
operation

Door Alert Notication

1. When the door is left open for more than 30 minutes:

§ Ice production will cease

§ A tone will sound for several seconds every minute

§ dr will appear in display

2. Close door to silence alert and reset (Ice production will resume if bin sensor is not satised).

First Use

Initial startup requires no adjustments. See CONTROL OPERATION section for more details.

1. Follett recommends discarding the ice produced during the rst two to three hours of operation to avoid
possible dirt or scale that may dislodge from the water line.

2. When plugged in, the unit will begin operating under the factory default settings. If the unit was turned off

during installation, simply press
and release.

and the unit will immediately switch on. To turn the unit off, press

Ice

The Nugget Ice Machine produces cylindrical bits of compressed ice approximately 3/4" x 1/2".

Ice is produced until the machine senses the bin is full. As ice slowly melts in the bin, the level of ice drops and ice
production resumes. This ensures a constant supply of fresh ice is always available.

12 Tempo Undercounter Ice Machine Bin

Cleaning

Dispenser

This ice machine has an automatic clean alert function.
The control will indicate CL in the display, approximately every six months with normal use, reminding you to

clean your unit. When
cleaning may be necessary. Cleaning removes lime scale, other mineral deposits, and sanitizes the machine. Poor
ice quality and reduced ice output are signs that cleaning is necessary. If the machine consistently requires more
frequent cleaning, consult a plumber to test the water quality and recommend appropriate treatment.

Under normal conditions, cleaning should be done when the display shows
at any time by pressing and holding the clean button for 10 seconds.

01 will appear in the display indicating the start of the cleaning process.

CL is displayed, ice production will continue. Depending on water conditions, more frequent

CL. You may initiate a cleaning cycle

You may override

CL in the display without cleaning by pressing and holding the +, –, and buttons for 10

seconds. ICE will scroll in the display and the cleaning reminder (CL) will be reset for another approximate six
month cycle. Failure to clean may reduce the quality and quantity of ice produced. Once the clean cycle begins,

it can be canceled by pressing

three times. Press once more to start making ice. The clean cycle will

automatically cancel if user fails to activate control at steps 7, 12, and 20 within 2 hours.

Required for cleaning:

§ Hose and funnel – provided with unit

§ Bucket and cleaning sponge

§ Clean potable water

§ SafeCLEAN Plus™ Cleaner

§ Water lter

Cleaning Process (approximate time: 40 minutes)

WARNING!

§ For protection, rubber gloves and safety goggles (and/or face shield) should be worn when handling

SafeCLEAN Plus™.

§ Do not use bleach, it will damage the dispenser.

1. Press and hold for 5 to 10 seconds.

2. 01 will appear in the display

3. Remove access shield

4. Remove all ice in bin

5. Remove any ice protruding from the ice dispenser tube

6. Insert the end of the cleaning tube (Fig. 12) into the ice dispenser;

Fig. 12

slowly pour in approximately 1 quart of hot potable water (100 F
minimum). This will melt ice inside the dispenser tube. It is normal
for some water to ow out of the ice dispenser tube and exit from

Cleaning Tube

and Funnel

Vent Tube

the vent tube while pouring. Omit this step if no ice is in the ice
dispenser tube.

Ice

Tube

Tempo Undercounter Ice Machine Bin 13

7. Press and release .

8. 02 will appear in the display.

9. Mix 4 ounces of SafeCLEAN Plus™ with 2 quarts of hot potable water (100 F minimum).

10. Wait until

03 appears in the display.

11. Using the funnel and cleaning tube, slowly pour 3/4 of the cleaning solution into the dispenser tube. Air
and some water will exit the vent tube. Remove cleaning tube.

12. Press and release

04 will appear in the display.

13.

.

14. The machine will circulate the solution, cleaning and sanitizing the internal components, for approximately
20 minutes.

15. While the machine is circulating the cleaning solution, use 1/2 of the remaining cleaning solution and a
sponge to wipe down the inside of the ice bin and scoop. Rinse thoroughly with clean potable water.

16. When

05 appears in the display, 3 soft tones will sound, indicating the cleaning phase is complete.

1 7. Remove water lter by rotating approximately 1/4 turn counterclockwise.

18. Use the remaining cleaning solution to wipe the manifold and

Fig. 13

surrounding area (Fig. 13). Rinse with clean potable water.

19. Using the hose and funnel, slowly pour 1.5 quarts (48 oz.) of clean,

potable water into the ice dispenser tube. Air and some water will

Manifold

exit the vent tube.

20. Install new water lter.

2 1. Press and release

.

22. 06 will appear in the display.

23. Reinstall shield and close door - no further action is required.

24. The machine will circulate water and perform a series of nal rinses

for approximately 15 minutes.

25. The unit wiIl resume making ice - indicated by 3 soft tones and

ICE

scrolling in the display. Discard ice collected during rst 10 minutes.

User Interface and Exterior Cabinet

26. Plastic parts, including the user interface, can be cleaned with a non-abrasive glass cleaner. Clean

stainless steel panels with stainless steel cleaner.

14 Tempo Undercounter Ice Machine Bin

Troubleshooting

Before Calling for Service

If you think your product is malfunctioning, read the CONTROL OPERATION section to clearly understand
the function of the control. If the problem persists, read the NORMAL OPERATING SOUNDS and
TROUBLESHOOTING GUIDE sections below to help you quickly identify common problems and possible causes
and remedies. Most often, this will resolve the problem without the need to call for service.

If your product needs service, please go to www.U-Line.com and navigate to the Find a Servicer page to locate
a U-Line Authorized servicer. If your product is in warranty please make sure to register it at www.U-Line.com/u­lineregistration. If you have any issues following this process you can contact the U-Line Corporation by phone at
+1.800.779.2547

If you call, you will need your product Model and Serial Numbers. This information appears on the Model and
Serial number plate located on the interior of your product, most often placed on the ceiling.

Normal Operating Sounds

All models incorporate rigid foam insulated cabinets to provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this technology, your model may make sounds that are
unfamiliar. Normal operating sounds may be more noticeable because of the unit’s environment. Hard surfaces
such as cabinets, wood, vinyl or tiled oors and paneled walls have a tendency to reect normal appliance
operating noises. Listed below are common refrigeration components with a brief description of the normal
operating sounds they make. NOTE: Your product may not contain all the components listed.

§ Compressor: The compressor makes a hum or pulsing sound that may be heard when it operates.

§ Evaporator: Refrigerant owing through an evaporator may sound like boiling liquid.

§ Condenser Fan: Air moving through a condenser may be heard.

§ Running Water: As your unit continues to produce ice you will hear water owing into the collection

Problem Possible Cause and Remedy

Unit Does Not Operate.
Electronic Display Blank.

Display Showing Error Code If display shows error “dr”, check to make sure door is sealing

Unit Develops Condensation on External Surfaces The unit is exposed to excessive humidity.

Poor Ice Quality Unit may not be level. Check if unit is level.

No Ice Production Ensure water is being supplied to the unit.

Not Enough Ice Ensure the condenser coil is clean and free of any dirt or lint

Water in Ice Bin Drain may be restricted, ensure drain is free of foreign debris.

No electrical supply. Plug unit in or check circuit breaker.

correctly.
Make sure to close door completely. If sealing the door does
not clear the error, contact Follett.

Moisture will dissipate as humidity levels decrease.

Ice maker system may be dirty. Clean the ice maker.

Verify the ice making unit is turned on.

build-up.

Tempo Undercounter Ice Machine Bin 15

Disassembly - Access to Evaporator

1. Disconnect power from the dispenser.

2. Turn off water supply to dispenser.

3. Empty all ice from the unit and discard.

4. Tilt the unit and remove the six screws from the bottom of the

chassis.

Fig. 14

5. Remove the two screws holding the kickplate. Remove kickplate. Fig. 15

16 Tempo Undercounter Ice Machine Bin

6. Remove 2 thumbscrews (Fig. 16.1) and 4 Phillips-head screws
(Fig. 16.2) holding front panel. Remove front panel.

7. Remove the two spade connections from the door switch
(Fig.16.3) at the front of the unit.

Fig. 16

2

2

8. Remove the two screws securing the control box at the front of the
unit.

9. Carefully pull the control box outside the front of the unit.

1

Fig. 17

2

2

3

1

Tempo Undercounter Ice Machine Bin 17

10. Remove the 6 screws holding the lower back panel. Remove panel.

11. Remove the 8 screws holding the upper back panel. Remove

panel.

Fig. 18

12. Using a 1/4" socket with an extension or a long-handled at head screwdriver, remove the two screws

located inside the back of the unit.

Fig. 19

18 Tempo Undercounter Ice Machine Bin

13. Disconnect the vent tube. Fig. 20

14. Loosen the hose clamp and disconnect the ice transport tube from

the nozzle.

15. Disconnect the lter line. Fig. 22

Fig. 21

Tempo Undercounter Ice Machine Bin 19

16. Disconnect the two electrical connections. Fig. 23

1 7. From front of unit, reach in and loosen the hose clamp at the top of

the elbow and then disconnect the drain line.

18. Place the elctrical box back inside the unit.

19. Pull out on both side of the unit to free the side panels from the

evaporator assembly.

20. Carefully slide out the evaporator assembly just until the gear motor
is accessible - be careful of electrical connections.

Fig. 24

Fig. 25

20 Tempo Undercounter Ice Machine Bin

Evaporator Disassembly

1. Disconnect power from the dispenser.

2. Turn off water supply to dispenser.

3. Remove the screw securing the start capacitor.

4. Unplug the gear motor (three connectors) (Fig.26).

5. Remove ground screw connection. ?

Fig. 26

6. Remove gear motor:

§ Remove M6 allen screw, retainer, spacer and key (Fig. 27.1).

§ Remove two M6x90 allen screws (Fig. 27.2).

§ Pull gear motor from auger (Fig. 27.3).

§ Remove main housing insulation (Fig. 27.4).

7. Remove all traces of Petrol-gel from auger shaft.

8. Remove compression nozzle:

§ Remove M6 socket head allen screw (Fig.28.1).

§ Remove the insulation.

§ Remove compression nozzle retainer (Fig. 28.2).

§ Remove compression nozzle (Fig. 28.3).

Fig. 27

4

2

3

1

2

Fig. 28

1

2

3

Tempo Undercounter Ice Machine Bin 21

9. Remove main housing:

§ Disconnect vent line from T tting (Fig.29.1).

Fig. 29

1

10. Remove three M6x25 socket head allen screws and vent tube clip
(Fig.30.1).

11. Remove main housing (Fig. 30.2).

12. Remove and discard mating ring and seal (Fig.31.1).

13. Carefully remove auger (Fig. 31.2).

WARNING!

Use caution when removing auger. The auger is very sharp ­handle with care to avoid personal injury.

Fig. 30

2

1

Fig. 31

2

1

22 Tempo Undercounter Ice Machine Bin

Evaporator Assembly

1. Remove and inspect main housing O-ring seal. Replace if

damaged in any way.

2. Clean O-ring groove. Lubricate O-ring with Petrol-gel and reinstall.

3. Use cardboard disc to press new mating ring into main housing
(Fig. 32.1).

4. Lube the shaft with liquid soap in the area shown (Fig.32.2) and
slip on seal and spring (Fig. 32.3).

Note: Do not touch the sealing surfaces with bare hands. Contact with

bare skin will cause premature seal failure.

5. Install auger (Fig. 32.4).

Fig. 32

1

Cardboard
disc

Do NOT touch!

2

4

3

6. Install main housing:

§ Slide main housing onto auger shaft (Fig.33.1).

§ Install three M6x25 allen screws (Fig.33.2) and vent tube clip.

§ Connect vent line to T tting (Fig.33.3).

7. Install compression nozzle:

§ Remove and inspect compression nozzle O-ring seal. Replace if
damaged in any way.

§ Clean O-ring groove. Lubricate O-ring with Petrol-gel and reinstall.

§ Install compression nozzle (Fig.34.1).

§ Install compression nozzle retainer (Fig.34.2).

§ Install M6 socket head allen screw (Fig.34.3).

Fig. 33

3

1

2

Fig. 34

3

2

1

Tempo Undercounter Ice Machine Bin 23

8. Install transport tube (Fig. 35.1).

9. Tighten hose clamp (Fig.35.2).

Fig. 35

2

1

10. Install gear motor:

§ Install main housing insulation (Fig.36.1).

§ Slide gear motor onto auger shaft (Fig.36.2).

§ Install two M6x90 allen screws (Fig. 36.3).

11. Use screwdriver to orient auger shaft to align with motor shaft
keyway (Fig. 37.1).

12. Install key into keyway (Fig. 37.2).

Fig. 36

1

3

2

3

Fig. 37

2

24 Tempo Undercounter Ice Machine Bin

1

13. Install spacer, ensure that key is captured in slot (Fig.38.1) Fig. 38

1

14. Insert screwdriver into groove of auger shaft and pry shaft

Fig. 39

outwards (Fig.39.1).

15. Insert retainer into groove (Fig.39.2), ensure that retainer is

aligned with hole in spacer.

16. Install screw and tighten (Fig.40.1). Fig. 40

1

2

1

2

Tempo Undercounter Ice Machine Bin 25

1 7. Plug in gear motor (Fig.41).

§ BLUE to BLUE

§ BLACK to BLACK

§ WHITE to WHITE

§ Connect ground wire with ground screw.

Fig. 41

BLUE to BLUE

BLACK to BLACK

WHITE to WHITE

26 Tempo Undercounter Ice Machine Bin

Water Feed Schematic

Vent System Schematic

Filter (optional)

Water Solenoid Valve

Vent Tube

Water Solenoid Valve

(optional)

Reservoir

Tempo Undercounter Ice Machine Bin 27

Electrical Wiring Diagram

Black

115 V

White

User Interface

Diagnostics

WIFI Antenna

Auger

M

Resevoir Valve

Dump Valve

Compressor

P

Cond. Fan

Blue

Open

Yellow

Programming

1 12

Purple

Black/Yellow

11 22

Open

Open

Black

Open

White

Pump

(if applicable)

28 Tempo Undercounter Ice Machine Bin

White light

Bin temp

Water dispenser

Low water sensor

Pump

Door switch

Refrigeration Schematic

FILTER-DRIER

CAP TUBE

CONDENSER

COMPRESSOR

EVAPORATOR

HIGH PRESSURE VAPOR

HIGH PRESSURE LIQUID LOW PRESSURE VAPOR

LOW PRESSURE LIQUID

Tempo Undercounter Ice Machine Bin 29

Refrigeration System Diagnostic Guide

System

Condition

Normal Normal Slightly

Overcharge Higher than

Undercharge Lower than

Partial
Restriction

Complete
Restriction

No Gas 0 PSIG to

Section

Pressure

normal

normal

Somewhat
lower than
normal
vacuum

In deep
vacuum

25'

Suction Line Compressor

Discharge

Very hot Very hot Warm Cold Normal
below room
temperature

Very cold may
frost heavily

Warm­near room
temperature

Warm­near room
temperature

Room
temperature
(cool)

Room
temperature
(cool)

Slightly warm

to hot

Hot Warm Warm Extremely

Very hot Top passes

Room

temperature

(cool)

Cool to hot Room

Condenser Capillary

Tube

Hot to warm Cool Cold Higher than

Room
warm - Lower
passes cool
(near room
temperature
due to liquid)

Room
temperature
(cool)

temperature
(cool)

temperature

(cool) or

colder

Room

temperature

(cool)

Room

temperature

(cool)

Evaporator Wattage

normal

Lower than
cold near
inlet - Outlet
below room
temperature

Extremely
cold near
inlet - Outlet
below room
temperature
backing up

No
refrigeration

No
refrigeration

normal

Lower than

normal

Lower than

normal

Lower than

normal

30 Tempo Undercounter Ice Machine Bin

Compressor Specications

DANGER!

Electrocution can cause death or serious injury.

§ Burns from hot or cold surfaces can cause serious injury. Take precautions when servicing this unit.

§ Disconnect the power source.

§ Do not stand in standing water when working around electrical appliances.

§ Make sure the surfaces you touch are not hot or frozen.

§ Do not touch a bare circuit board unless you are wearing an anti-static wrist strap that is grounded to an
electrical ground or grounded water pipe.

§ Handle circuit boards carefully and avoid touching components.

§ To measure the start winding resistance, measure across the C and S pins.

§ To measure the run winding resistance, measure across the C and R pins.

§ Also check S to R and you should get the sum of the run and start windings.

§ To ensure the windings are not shorted, check the S and R to ground.

OVERLOAD

PROTECTOR

STARTING RELAY

RELAY COVER

EMU30HSC

Refrigerant R134a

Voltage 115 VA C

Frequency 60 Hz

Run Cap 12μF/180 VAC

Start Winding 7.0 Ohm at 77°F

Run Winding 8.4 Ohm at 77°F

LRA 5.5 A

FLA 1.0 A

Starting Device 8EA14C

Overload 4TM197NFBYY-53

R

S

C

Tempo Undercounter Ice Machine Bin 31

Troubleshooting - Extended

Specic Errors and Issues

The advanced diagnostic capabilities of the electronic controls utilized on the 1, 3, and 5 Class units allow for easy
and thorough troubleshooting.

Navigation of the control is the key and is explained in the CONTROL OPERATION section of the manual,
along with control button layout, control function descriptions, a service mode menu and service menu selection
explanations.

Verication of temperature and thermistor performance can be identied by directly viewing thermistor readings in
the service mode.

Component failure issues can be identied through service mode menu #20, “Component Testing.” Individual
components can be switched on and off to check for both proper function of a specic component and also
delivery of supply voltage to the components through the relays and DC outputs located on the relay/power board.

Normal Operating Sounds

All models incorporate rigid foam insulated cabinets to provide high thermal efficiency and maximum sound
reduction for its internal working components. Despite this technology, your model may make sounds that are
unfamiliar.

Normal operating sounds may be more noticeable because of the unit’s environment. Hard surfaces such as
cabinets, wood, vinyl or tiled oors and paneled walls have a tendency to reect normal appliance operating
noises.

Listed below are common refrigeration components with a brief description of the normal sounds they make.

NOTE: Your product may not contain all the components listed.

§ Compressor: The compressor makes a hum or pulsing sound that may be heard when it operates.

§ Evaporator: Refrigerant owing through an evaporator may sound like boiling liquid.

§ Condenser Fan: Air moving through a condenser may be heard.

§ Water Valve: Running water and clicking as valve opens and closes.

§ Ice Dropping: Ice falling into the bin makes a dull thud sound. The sound decreases as the bin lls with ice.

§ Solenoid Valves: An occasional clicking sound may be heard as solenoid valves are operated.

Main Control

The main control board is very robust and is rarely the cause of system issues. It is important to fully diagnose
the board for any suspected failures before attempting to remove the board for replacement or service. Follow the
guidelines below to fully test and diagnose the main control.

32 Tempo Undercounter Ice Machine Bin

Power Fault

If the unit does not (or seems to not) power on, follow the ow chart below to help diagnose the issue. Before
beginning it is important to rst verify the unit is not simply set to sabbath mode

Check Voltage

At Wall Outlet

Voltage

Verify Voltage At

Main Control

Voltage Input

Voltage

Check Fuse F1

For Continuity

Continuity

Connect Test Display

Cycle Power And Check

For Operation

Not Operating

No Voltage

No Voltage

No Continuity

Operating

Alert Customer

Of Power Failure

Replace

Power Cord

Replace

Fuse

Inspect

Customer UI

and Data Cable

Is the Reed

Switch Operating

Properly?

No

Replace

Reed Switch

Yes

Replace Main

Board

Tempo Undercounter Ice Machine Bin 33

Concern Potential Causes Action

No Display or Interior
Lights

No Interior Light Light may be set to OFF

Condensation on
exterior of unit

No Ice Production Is the unit getting water? Go to component testing and turn on ll valve and

Low Ice Production Dirty evaporator, dirty condenser,

Alert light ashing Check error log View errors in service mode, review error and take

Ice is too dense/not
dense enough

Standing Water in Ice
Bin

Unit may be in Sabbath mode

Check LED strip for power
Defective door switch

Is unit exposed to high humidity or
high ambient temps?

faulty bin thermistor

Dirty evaporator, water starvation Clean the evaporator if needed, check water supply,

Drain hose is restricted, debris in bin
drain hole, failed drain pump failed
dump valve

• Tap to turn off Sabbath mode, test the door
switch circuit.

• Unplug unit, wait 5 seconds, plug back in. If main
board does not beep, check for 120V at black and
white cables on power cord.

Use component testing in service mode and test
light circuit, manually test door switch

Moisture will dissipate as ambient temp. and
humidity levels fall. Keep exterior of unit well
polished to protect surface.

verify 120V at the valve.

Clean the evaporator using U-Line cleaner, clean
the condenser coil if needed, check bin thermistor
reading in service mode.

corrective action to resolve

test harvest mode, adjust ice thickness

Make sure drain hose run is as straight as possible.
Remove any kinks or tight bends, pour 1/2 gallon of
water into bin to test drain.

Relay and DC Outputs

One of the primary functions of the main control is to operate the multiple relay and DC outputs during each cycle.
Verify proper operation of these relays using the following procedure.

1. Enter “Relay Toggle” through the service menu.

NOTICE

Frequently toggling the compressor relay could force the compressor into overload. The compressor will
automatically deactivate during an overload and will remain deactivated until the overload switch cools.
This could take some time. It is important to allow the compressor at least 5 minutes off time between
relay cycles.

2. Toggle the relay. Its related component should activate / deactivate with the switching of the relay. If it

does not, test component.

Other Suspected Main Control Faults

If other components have been ruled out as being faulty, but the unit continues to have operating issues, it is most
likely due to a conguration error. Some conguration errors can be cleared by restoring the unit to its factory
default setting. Factory defaults may be restored through the service menu. If that does not work, check that the
board is programmed to the correct model in the service menu.

CAUTION!

Precautions must be taken while working with live electrical
equipment. Be sure to follow proper safety procedures while
performing tests on live systems.

34 Tempo Undercounter Ice Machine Bin

Plunger Switch

A plunger switch is used to monitor door state. When the door is closed it
comes into contact with the plunger which closes a circuit which turns the
light and display off. When the door is open the plunger moves outward and
opens the circuit. If the door is left open for longer than 5 minutes the switch
will trigger an error code and set an audiblewarning.

Error Codes

*All errors are logged in memory.

*Only door error is displayed on the display and has an audible signal.

E1: Thermistor 1 open.

E2: Thermistor 2 open.

E3: Thermistor 3 open.

E4: Thermistor 4 open.

E5: Thermistor 1 shorted.

E6: Thermistor 2 shorted.

E7: Thermistor 3 shorted.

E8: Thermistor 4 shorted.

E9: Door 1 open error.

E10: (displayed as 10): Door 2 open

E11: (displayed as 11): Water level (tray or reservoir) high.

E12: (displayed as 12): Water level low.

E13: Auger error

P1: Pump circuit open

Fig. 42

Tempo Undercounter Ice Machine Bin 35

Control Operation-Service

UI Button Layout

1

1. Hidden Button

§ Access Service Menu

§ No LED directly above. All LEDs turn on with button

2. Up Button

§ Increases temperature

§ Navigates through service menu

3. Down Button

§ Decreases temperature

§ Navigates through service menu

4. Light Button

§ Activates light for 3 hours on select models

§ Used to select items in service menu

5. Power Button

§ Turns unit off/on

6. Clean Button

§ Activates Clean Cycle on select models

2

3

4

5

6

36 Tempo Undercounter Ice Machine Bin

Control Function Guide

Function Command Display/options

ON/OFF

Sabbath Mode See Sabbath Mode section

Silent Mode (ice production
suspended for 3 hours)

Clean Mode See Cleaning section

Press

Hold

and release

and

Unit will immediately turn ON or OFF

Display will show 3H

Silent Mode

In some cases it may be requested for the unit to be shut down temporarily - during meetings for example. To do
this, hold the
be canceled by pressing and releasing

and for three seconds. The unit will “beep” once and show 3H on the display. This mode can

. The mode will automatically be changed back to ON after three hours.

Showroom Mode

This mode is designed to show units in a display environment. When in this mode the only functions will be the
control and cabinet lights. The compressor, fans, etc. will not operate. To enter/exit this mode hold the light key and
the power key for 5 seconds. The display will ash once and beep and the degree symbol will begin to ash. When
the degree symbol is ashing the unit will allow the use of the control for demonstrations. The unit can be left in
this mode indenitely.

Service Mode

This mode has options available for service diagnostics. To enter the mode, hold the hidden key for 10 seconds.
The display will show “0.” When in this mode use the up and down arrows to select the desired option. The LIGHT
key is the ENTER key and will initiate the function. If changing a setting, you must press the LIGHT key again to
retain the changed setting. To exit the service mode scroll to option “0” and press the LIGHT key. After ve minutes
of not touching any keys the mode will also exit automatically.

Tempo Undercounter Ice Machine Bin 37

Parts

19

2

17

16

18

15

7

23

8

14

13

9

1

22

11

21

12

20

24

38 Tempo Undercounter Ice Machine Bin

10

6

5

4

3

Exterior

Reference Description Part #

1 Panel, access front 01305846

2 Panel, rear 01305853

3 Compressor 01305861

4 Condenser 01305879

5 Condenser, fan blade 01305887

6 Condenser, fan motor 01305895

7 Cover, with hook 01305903

8 Display assembly 01305911

9 Door assembly 01306133

9 Door assembly ADA 01305929

10 Drier 01305937

11 Valve, purge 01305945

12 Module, oat, evaporator 01250158

13 Door, gasket 01305952

14 Grill assembly, front-bottom 01305960

15 Heat exchanger assembly 01305978

16 Door, hinge assembly 01305986

16 Door, hinge assembly ADA 01306117

17 Door, hinge cover (2) 01305994

18 Ice scoop 01306000

19 Light, led strip and cover 01306018

20 Legs, levelers (4) 01306026

21 Main board assembly 01306034

Not shown Safeclean Plus 01147826

22 Switch, door 01306042

Not shown Power cord, ADA 01306059

23 Thermistor 01306067

24 Valve, reservoir inlet 01306075

Not shown Wire harness, control board 01306083

Not shown Sheet metal screw and clips (sold in sets of 20) 01306091

Not shown Everpure lter 00968107

Not shown Pump, drain 01306109

Not shown Power cord 01306125

Tempo Undercounter Ice Machine Bin 39

Evaporator Assembly

10

11

12

14

13

13

2

8

5

6

1

3

7

4

9

40 Tempo Undercounter Ice Machine Bin

Evaporator Assembly

Reference # Description Part #

1 Gearmotor Assy 00957811

2 Main Housing with Front Seal and Screws 00957829

3 Screws, Main Housing 00957837

4 Auger with front seal 00957845

5 Ice Compression Nozzle Assy 00957852

6 Front Seal and O-Ring 00957860

7 Evaporator Assembly with Insulation 01157353

8 Housing, Bushing with Insulation 00957886

9 Hardware kit, Gearmotor (For serial numbers E01087 and above) 01048628

9 Hardware kit, Gearmotor (For serial numbers below E01087) 00957894

10 Reservoir and Float Complete Assy 00957902

11 Lid, Reservoir with Insulation and O-Ring (does not include bolt) 00957910

12 Float Valve 00957928

13 “T” Fitting - 1/4" 502923

14 Tubing - 1/4" (sold in 12" increments) 502079

Tempo Undercounter Ice Machine Bin 41

42 Tempo Undercounter Ice Machine Bin

Tempo Undercounter Ice Machine Bin 43

Warranty Registration and Equipment Evaluation

Thank you for purchasing Follett ® equipment. Our goal is to deliver high value products and services that earn your complete
satisfaction by delivering high-value products and services backed by outstanding customer and technical support.

Please review the installation instructions thoroughly. It is important that the installation be performed to factory specications so
your equipment operates at its maximum efficiency.

Follett LLC will not be liable for any consequential damages, expenses, connecting or disconnecting charges, or any losses
resulting from a defect of the machine. For full warranty details, visit our website www.follettice.com/productwarranties.

Registering your equipments helps Follett track your equipment's service history should you need to contact us for technical
support, and your feedback helps us improve our products and services. Please visit www.follettice.com/support to complete the
Warranty Registration form.

Should you have any questions, please contact Follett's technical support group at [phone] or [phone] and we will
be happy to assist you.

SafeCLEAN Plus is a trademark of Follett LLC.
Chewblet and Follett are registered trademarks of Follett LLC, registered in US.

801 Church Lane • Easton, PA 18040, USA
Toll free [phone] • [phone]
www.follettice.com

01234673R00

© Follet LLC 11/19