§ Do not tilt any unit further than 30° off vertical during uncrating or installation.
§ Dispenser bin area contains mechanical, moving parts. Keep hands and arms clear of this area at all times. If
access to this area is required, power to unit must be disconnected rst.
§ This appliance is not suitable for installation in an area where a water jet could be used.
§ This appliance must not be cleaned by a water jet.
§ User maintence should not be done by children without supervision.
§ Follett recommends a Follett water lter system be installed in the ice machine inlet water line (standard
capacity #00130229, high capacity #00978957, carbonless high capacity #01050442).
§ Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual.
§ Do not block right side air intake or top air exhaust.
§ This appliance should be permanently connected by a qualied person in accordance with application codes.
§ A qualied person shall provide a readily accessible disconnect device incorporated into the xed wiring.
§ If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualied
persons in order to avoid a hazard.
§ Connect to potable water supply only.
§ This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory,
or mental capabilities, or lack of experience and knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand the hazards involved. Children should be
supervised to ensure that they do not play with the appliance.
§ This appliance is intended to be used for household and similar applications such as staff kitchen areas
in shops, offices and other working environments; farm houses and by clients in hotels, motels and other
residential type environments; bed and breakfast type environments; catering and similar non-retail
applications.
§ WARNING! To avoid a hazard due to instability of the appliance, it must be xed in accordance with the
instructions.
§ Warranty does not cover exterior or outside installations.
§ To reduce risk of shock, disconnect power before servicing.
§ Ice is slippery. Maintain counters and oors around dispenser in a clean and ice-free condition.
§ Ice is food. Follow recommended cleaning instructions to maintain cleanliness of delivered ice.
Follett equipment enjoys a well-deserved reputation for excellent performance, long-term reliability and outstanding
after-the-sale support. To ensure that this equipment delivers that same degree of service, we ask that you review
the installation portion of this manual before beginning to install the unit. Our instructions are designed to help you
achieve a trouble-free installation. Should you have any questions or require technical help at any time, please call
our technical service group at (877) 612-5086 or +1 (610) 252-7301.
Note: To expedite assistance, all correspondence or communication MUST include the model number, serial number
and complete and detailed explanation of the problem.
Before you begin
After uncrating and removing all packing material, inspect the equipment for concealed shipping damage. If damage
is found, notify the shipper immediately and contact Follett LLC so that we can help in the ling of a claim,
if necessary.
Check your paperwork to determine which model you have. Follett model numbers are designed to provide
information about the type and capacity of Follett equipment. Following is an explanation of the different model
numbers in the 425 series.
MCE425ABT
Configuration
T – top-mount
Ice machine capacity and refrigerant
Voltage
E – 230 V 50 Hz
C - 220 V 60 Hz
Ice machine type
C – Chewblet ice
M - MicroChewblet ice
F - Flake ice
§ Slope to drain of 1/4" per foot (6 mm per 30.4 cm run) with a 1/2" min. is recommended.
§ Water shut-off recommended within 10 feet (3 m), drain to be hard piped and insulated.
§ Separate drains for ice machine and condenser. To prevent back ow, do NOT connect drains.
§ Follett recommends a Follett water lter system be installed in the ice machine inlet water line (standard capacity
#00130229, high capacity #00978957, carbonless high capacity #01050442).
Ambient
Air temperature*100 F/38 C max.50 F/10 C min. (best performance below 80 F/27 C)
†
Water temperature
90 F/32 C max.45 F/10 C min. (best performance below 70 F/21 C)
Water pressure70 psi max. (482 kPA)10 psi min. (68 kPA)
Condenser water
90 F/32.2 C max.45 F/7.2 C min
temperature
Condenser water
125 psi (862 kPA) max.10 psi (68 kPA) min.
pressure
*
Ambient air temperature is measured at the air-cooled condenser coil inlet.
†
Ambient water temperature is measured in the ice machine reservoir.
D – 3/8" FPT condenser inlet
E – 3/8" FPT condenser drain
F – Bin signal connection (DO NOT APPLY VOLTAGE!)
Page 8
Operation
Cleaning/descaling and sanitizing
Follett ice machines and dispensers, and their associated cleaning and sanitizing procedures, are designed for
use with potable water sources. The presence, or suspected presence, of infectious agents may call for additional
measures, including the replacement of components and more comprehensive disinfection measures. Follett
recommends that these cleaning and sanitizing procedures be reviewed with the appropriate infectious agent subject
matter experts to assure complete remediation.
Periodic cleaning/descaling and sanitizing of Follett’s ice machine system is required to ensure peak performance
and delivery of clean, sanitary ice. The recommended cleaning procedures that follow should be performed at least
as frequently as recommended and more often if environmental conditions dictate.
Cleaning of the condenser can usually be performed by facility personnel. Cleaning/descaling and sanitizing of
the ice machine system should be performed by your facility’s trained maintenance staff or a Follett authorized
service agent. Regardless of who performs the cleaning, it is the operator’s responsibility to see that this cleaning is
performed according to the schedule below. Service problems resulting from lack of preventive maintenance will not
be covered under the Follett warranty.
Symphony PlusFrequency
Drain Lineweekly
Drain Pan/Drip Panweekly
Exterioras needed
Condensermonthly (air-cooled only)
Ice Machinesemi-annually
Transport Tubesemi-annually
* Ice machine must be sanitized prior to start-up.
Weekly
The exterior may be cleaned with a stainless cleaner such as 3M* Stainless Steel Cleaner & Polish or equivalent.
* 3M is a trademark of 3M Company.
Monthly
Condenser (air-cooled ice machine only)
1. Use a vacuum cleaner or stiff brush to carefully clean condenser coils of lint and debris to ensure optimal
performance.
2. When reinstalling counter panels in front of RIDE model ice machines, be sure that ventilation louvers line
up with condenser air duct.
Semi-Annually (more often if conditions dictate)
§ A cleaning/descaling and sanitizing procedure should always include both the ice machine and bin/dispenser.
§ Icemaking system can be cleaned/descaled in place.
§ Wear rubber gloves and safety goggles (or face shield) when handling cleaner or sanitizer mixtures.
§ Use only Follett approved cleaners.
§ It is a violation of Federal law to use Solution A or Solution B in a manner inconsistent with their labeling.
§ Do not use solvents, abrasive cleaners, metal scrapers or sharp objects to clean any part of the dispenser.
SafeCLEAN Plus Solution: Mix cleaning solution of 1 gal. (3.8 L) 100 F (38 C) water and 7 oz (198 g) (one 7 oz
packet) of Follett SafeCLEAN Plus ice machine cleaner/descaler and sanitizer.
Cleaning/descaling and Sanitizing Procedure
Note: Check drains and drain cup to ensure they are open and owing freely.
1. If ice machine was running recently, ensure that the evaporator is completely free of ice before proceeding.
If there is ice in the evaporator, complete steps 2-7 using only hot water to remove the ice then begin
Cleaning/Descaling Procedure again.
2. Remove front or top cover.
3. Disconnect bin signal cable from ice machine electrical box.
4. Press CLEAN switch. The MAINTENANCE light will turn on and the machine will drain. Wait for the LOW
WATER light to turn on.
5. Remove lid from cleaning cup and ll (about 1 quart) until
reservoir. Place lid back on cup.
6. CLEANER FULL light will turn on and machine will start cleaning and sanitizing cycle then rinse three
times; this process takes approximately 15 minutes.
7. When machine is nished cleaning and sanitizing, the MAINTENANCE light will turn off.
8. Loosen phillips-head screw on nozzle connected to evaporator. Remove nozzle from evaporator side only,
leave other side of nozzle connected to transport tube.
9. Place one Sani-Sponge in remaining
10. Insert the sponge soaked in
11. Replace nozzle onto evaporator and tighten screw. Ensure drain is connected to reservoir and vent tubes
are connected to evaporator drain pan.
12. Reconnect bin signal cable. Wait for ice to push sponges through transport tube.
13. Collect sponges from ice storage bin.
14. Replace front or top cover.
15. After 10 minutes, dispense all ice and discard.
16. Clean/descale and sanitize dispenser/bin.
SafeCLEAN Plus
SafeCLEAN Plus
solution into nozzle then insert a dry sponge into the nozzle.
SafeCLEAN Plus
solution.
solution completely lls the
Exterior Cabinet
§ Clean stainless steel panels with stainless steel cleaner.
Follett’s ice machine consists of four distinct functional systems:
§ Harvesting system
§ Refrigeration system
§ Water system
§ Electrical control system
These four systems work together to accomplish the production and harvesting of ice. A problem in any one of these
systems will result in improper operation of the entire ice production cycle. When troubleshooting the ice machine,
it is important to analyze the entire system operation to determine which system is not functioning properly, then
pinpoint the component within that system that is malfunctioning. Determine what corrective action must be taken
before making any adjustments or replacing any components.
The icemaking process
The Maestro Plus ice machine uses a stainless steel jacketed evaporator and operates on a continuous freezing
cycle. Water is supplied to the evaporator from the water reservoir where the water level is controlled by a oat valve.
This valve also shuts off the water supply when the ice machine is not running.
When the ice machine is running, a layer
of ice forms on the interior surface of the
evaporator. This ice is continuously removed
by a slowly rotating (10RPM) auger. The
auger carries the ice upward into the cavity
formed by the top bearing housing and the
compression loop, where it is compressed to
remove excess water. When the ice reaches
the desired hardness it rotates within the
cavity and is forced through a discharge
port and compression nozzle and into the
ice transport tube. The discharge tube and
compression nozzle are slightly restricted to
further compress the ice and produce the
desired hardness.
A solid state control board located in the
electrical box of the ice machine controls
the normal operation of the ice machine
and monitors gearmotor torque. This control
board will shut down the ice machine should
an over-torque condition occur. It is very
important that you familiarize yourself with
the operational sequences detailed in this
manual before attempting to service the ice
machine.
The water level in the evaporator is controlled by a ll solenoid (Fig 1) and level detecting sensors. Water sensing
rods (Fig. 2) extend down into the reservoir at the end of the evaporator assembly. The system works via electrical
conductivity as follows:
One of the longest probes is a common. When water is between any of the other probes and the common, the
PC board will sense the activation. During normal operation, the water level rises and falls between the Normal
High and Normal Low sensors. As water is consumed to make ice, the level will fall until the Normal Low sensor is
exposed, triggering the water feed solenoid on. Water will ll until the Normal High sensor is activated.
Note: The potable water dissolved solids content must be greater than 10 ppm for the water control system to
function properly. If using reverse osmosis water ltration system, ensure T.D.S level is greater than 10 ppm.
Fig. 1 Water system diagram
VENT
CLEANING CUP
RESERVOIR FILL
ICE
NOZZLE
SOLENOID
EVAPORATOR
DRAIN PAN
DRAIN
Fig. 2 Water level diagram
A ALARM LOW (RED)
B COMMON (BLACK)
C NORMAL HIGH (ORANGE)
D NORMAL LOW (YELLOW)
WATER
RESERVOIR
WATER SUPPLY
3/8" FPT, 45-90 F (7-32 C)
10-70 PSI (69-483 KPA)
To prevent circuit breaker overload, wait 15 minutes before restarting this unit. This allows the compressor
to equalize and the evaporator to thaw.
Normal control board operation
The PC board indicator lights provide all the information necessary to determine the machine's status. Green
indicator lights generally represent “go” or normal operation; Yellow indicators represent normal off conditions; Red
indicators generally represent alarm conditions, some of which will lock the machine off.
A ashing green light labeled POWER indicates power to the machine. All other normal operation status indicators
are covered as follows:
Ice machine dispositionOperating conditions
1. Ice machine is making ice. 1. Normal running.
2. Ice machine is not making ice.
DIP Switch Settings
OFF POSITIONON POSITION
MCE425A/W_T, MCE425A/W_S, ER425A/W
OFF ON
Sleep cycle
disabled
Not used
Sleep cycle
dispense duration
20 min. time delay
Flush disabled
Maint. timer ON
Replacement EP425A/W installed in Symphony dispenser
OFF ON
Sleep cycle
disabled
Not used
Sleep cycle
dispense duration
20 min. time delay
Flush disabled
Maint. timer ON
1 2 3 4 5 6 7 8
Sleep cycle
enabled
Not used
Sleep cycle
dispense duration
60 min. time delay
Flush enabled
Maint. timer OFF
1 2 3 4 5 6 7 8
Sleep cycle
enabled
Not used
Sleep cycle
dispense duration
60 min. time delay
Flush enabled*
Maint. timer OFF
2. Normal time delay. When the bin lls with ice, the LOW BIN
light goes out momentarily and the refrigeration and auger
drive systems immediately shut down. (Note: The fan motor
will continue to run for 10 minutes to cool condenser) The TIME
DELAY light comes on, initiating the time delay period. When
the time delay expires, the machine will restart provided that the
LOW BIN light is on.
425A/W installed in Symphony Plus
25/50/110 CI, CT, or FB
OFF ON
1 2 3 4 5 6 7 8
Sleep cycle
disabled
Not used
Sleep cycle
dispense duration
20 min. time delay
Flush disabled
Maint. timer ON
Sleep cycle dispense duration
OFF ON
1 2 3 4 5 6 7 8
4 54 5
35 s
15 s
Sleep cycle
enabled
Not used
Sleep cycle
dispense duration
60 min. time delay
Flush enabled
Maint. timer OFF
4 54 5
5 s
60 s
* Flush can be enabled on Symphony CT and FB models. Flush should be disabled on Symphony CI units due to risk of internal leak if
drain line is blocked. All Symphony Plus models should be set to Flush enabled.
Each relay on the board has an indicator light associated with its output. For example, when the relay for the water
feed solenoid is energized, the adjacent indicator light glows green.
Flushing logic
Off cycle: At the completion of off-cycle time delay, the machine checks for a cumulative one (1) hour of ice making
time since the last off-cycle ush. If the cumulative ice making time exceeds one (1) hour, the machine will open
the drain valve for 60 seconds to drain the evaporator in its entirety. It will then rell with water, ush again and rell,
and begin making ice. If the ice making time is less than 1 hour, the machine will start and begin making ice without
draining the evaporator.
Error faults
The Maestro Plus PC board monitors various operating parameters including high pressure, auger gearmotor
amperage limits, clogged drain, and low water alarm conditions. There are two types of errors namely “hard” or “soft”.
A hard error is one that shuts the machine off and will not allow restart until the reset button is pressed. Even cycling
power will not reset a hard error. A soft error can either be automatically reset should the condition rectify, or if power
is cycled. Should an error occur, consult the troubleshooting guide in this manual or a Follett service technician.
Soft errors:
Note: For all soft errors, the ice machine will remain off for 1 hour.
LO WATER: During operation, the water level cycles between the normal low and normal high sensors. Should the
water be shut off to a running machine, a soft error will occur. The error sequence is as follows: During operation,
the water level falls to the normal low sensor, and when it does the water feed solenoid is energized. If water is not
detected at the normal low sensor within 10 seconds, a soft error will occur. The machine will shut down and TIME
DELAY and LOW WATER LEDs will be lit. After time delay, the solenoid will energize and remain energized until the
water level is sufficient for restart.
HI PRESSURE: Should the refrigeration pressure rise above 425 psi, the machine will shut down and the TIME
DELAY and HIGH PRESSURE will be illuminated. After the time delay, and if the pressure has fallen back below the
reset point of 295 psi, the machine will restart and the TIME DELAY and HIGH PRESSURE will clear.
HI AMPS: The PC board monitors the amperage of the auger motor. Should the gear motor experience current draw
above the allowable 1.8A limit or no current draw (0A), the machine will shut down and the TIME DELAY and HI AMP
will be illuminated. After the time delay the machine will restart and the TIME DELAY and HI AMP will clear.
Hard error:
HI AMPS: If a second hi-amp error occurs within 1 hour of the initial hi-amp error, the ice machine will shut off and
the reset on the board must be pressed to clear the error. If a second hi-amp has occurred, the HI AMP LED only will
be illuminated.
DRAIN CLOG: The drain clog sensor, located in the evaporator drain pan will detect the presence of water just below
the top edge of the pan. If water does not properly ow out of the internal or external drain lines it will backup into the
drain pan (especially during a self-ushing purge cycle). Pressing the reset button will restart the ice machine.
The wiring diagrams that follow illustrate the circuitry of these Follett ice machines used with ice dispensers. Both
normal operation of the ice machine (Stages 1–6) and non-normal diagnostic sequences showing torque-out
(Stages 7–10) for use in troubleshooting ice machine problems are shown.
Circuitry notes
When the ice machine is used with a dispenser it receives power from the main power supply. Disconnect the
power source before performing service. When performing electrical service, always use a meter to determine
whether or not the components being serviced are energized.
§ High pressure cutout opens at 425 PSI (2930.3 kPA) and closes at 287 PSI (1978.8 kPA)(auto reset).
§ The bin signal input to the control board in the 425A/W ice machine must only be initiated by contact closure. Do
not supply power. To run the ice machine in the workshop, use the bin signal jumper (P/N 01069095).
Power is supplied to L1 of the control board, the POWER LED light begins ashing. The ice level bin thermostat in
the dispenser is closed and calling for ice, supplying contact closure to the control board. The LOW BIN LED will
be on. The control board will now go through the start-up sequence. The board checks the water sensors (located
in the reservoir) for continuity between the common probe (B) and the high probe (C). If continuity is not sensed,
the water ll valve (P21) is energized.
T.O.L.
RED
Start
Relay
4
2
3
BLACK YELLOW
R
S
C
Gearmotor
A B C D
Water Sensors
R
S
C
Compressor
Start
Relay
WHITE
Drain
Valve
Drain Clog Sensor
Run
2
5
Compressor
Electrical Box
Fill
Valve
Start
1
Bin T-Stat
Fan
WHITE
N
L1
RED
BROWN
BLACK
BLUE
L1
AUGER
Ice Dispense Input
N
BLACK
P6
P21
P20
P19
P3
P22
P4
P15
HI PRS
1 2 3 4 5 6 7 8
WATER LEVELS
BIN
COMPRESSOR
RESET
P11
Clean Switch
High
Pressure
Switch
POWER
LOW BIN
MAKING ICE
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
DRAIN CLOG
CLEANER FULL
Normal operation – Stage 1 - 220 V 60 Hz
The 220 V 60 Hz is identical to the 230 V 50 Hz EXCEPT that the compressor output and neutral are reversed, as
shown in the diagram below. The remaining Stages show only the 230 V 50 Hz applications.
When continuity is seen between B and C, the water valve de-energizes, the AUGER output (P4) comes on along
with the MAKING ICE LED. The auger gearmotor’s start windings are energized through a current style start relay
that is pulled in by the initial high current draw of the gearmotor.
Start
Relay
R
T.O.L.
RED
4
2
3
BLACK YELLOW
S
C
Gearmotor
R
S
C
Compressor
Start
Relay
WHITE
Drain
Valve
Run
2
5
Compressor
Electrical Box
Fill
Valve
Start
1
Fan
WHITE
N
L1
RED
BROWN
BLACK
BLUE
AUGER
L1
P6
P21
P20
P19
P3
P22
Ice Dispense Input
N
P15
BLACK
HI PRS
WATER LEVELS
P4
1 2 3 4 5 6 7 8
RESET
BIN
COMPRESSOR
P11
High
Pressure
Switch
POWER
LOW BIN
MAKING ICE
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
DRAIN CLOG
CLEANER FULL
A B C D
Clean Switch
Water Sensors
Drain Clog Sensor
Bin T-Stat
Normal operation – Stage 3
After the initial high current draw drops off, the gearmotor start relay contacts open, dropping out the start winding.
The condenser fan output (P3) comes on 0.5 seconds later.
One second (1 s) after the fan comes on, the COMPRESSOR output comes on. The compressor circuit uses both
run and start capacitors along with a potential start relay. The start capacitor in energized through the normally
closed contacts of the start relay.
T.O.L.
RED
Start
Relay
4
2
3
BLACK YELLOW
R
S
C
Gearmotor
A B C D
Water Sensors
R
S
C
Compressor
Start
Relay
WHITE
Drain
Valve
Drain Clog Sensor
Run
2
5
Compressor
Electrical Box
Fill
Valve
Start
1
Bin T-Stat
Fan
WHITE
N
L1
RED
BROWN
BLACK
BLUE
L1
P6
P21
P20
P19
P3
P22
AUGER
Ice Dispense Input
N
P15
BLACK
HI PRS
WATER LEVELS
P4
BIN
1 2 3 4 5 6 7 8
RESET
Pressure
Switch
COMPRESSOR
P11
Clean Switch
High
POWER
LOW BIN
MAKING ICE
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
DRAIN CLOG
CLEANER FULL
Normal operation – Stage 5
As the compressor comes up to normal running speed, its start winding generates a voltage potential across the
relay’s coil. This energizes the coil to open the contact and drop out the start capacitor.
The ice machine is now in a normal ice making mode. The ice machine will produce ice until the bin level control
in the ice dispenser is satised.
Once the bin thermostat control opens, the LOW BIN LED goes out. The compressor and gear motor outputs turn
off, the MAKING ICE LED goes out and the TIME DELAY LED comes on. .
Start
Relay
3
R
T.O.L.
RED
4
2
BLACK YELLOW
S
C
Gearmotor
R
S
C
Compressor
Start
Relay
WHITE
Drain
Valve
Run
2
5
Compressor
Electrical Box
Fill
Valve
Start
1
Fan
WHITE
N
L1
RED
BROWN
BLACK
BLUE
AUGER
L1
P6
P21
P20
P19
P3
P22
Ice Dispense Input
N
P15
BLACK
HI PRS
WATER LEVELS
P4
1 2 3 4 5 6 7 8
RESET
BIN
COMPRESSOR
P11
High
Pressure
Switch
POWER
LOW BIN
MAKING ICE
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
DRAIN CLOG
CLEANER FULL
A B C D
Clean Switch
Water Sensors
Drain Clog Sensor
Bin T-Stat
Normal operation – Stage 7
The fan motor continues for 10 minutes before shutting off. The TIME DELAY LED remains on for 20 minutes.
The ice machine will not start while the TIME DELAY LED is on. To restart the ice machine for troubleshooting
purposes, depress the reset button to clear the control board.
When the dwell time of 20 minutes has expired, the TIME DELAY LED goes off. If 5 seconds of ice has been
dispensed and the SLEEP CYCLE LED is off, the ice machine will go through the normal start-up sequence when
the bin level control signals the control board for ice.
T.O.L.
RED
Start
Relay
4
2
3
BLACK YELLOW
R
S
C
Gearmotor
A B C D
Water Sensors
R
S
C
Compressor
Start
Relay
WHITE
Drain
Valve
Drain Clog Sensor
Run
2
5
Compressor
Electrical Box
Fill
Valve
1
Start
Bin T-Stat
Fan
WHITE
N
L1
RED
BROWN
BLACK
BLUE
L1
P22
AUGER
Ice Dispense Input
N
BLACK
P6
P21
P20
P19
P3
WATER LEVELS
P4
P15
HI PRS
1 2 3 4 5 6 7 8
RESET
BIN
Pressure
Switch
COMPRESSOR
P11
Clean Switch
High
POWER
LOW BIN
MAKING ICE
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
DRAIN CLOG
CLEANER FULL
Quiet Night/Sleep cycle
The board monitors ice dispensing through a line voltage input to P15. If the ice dispense has not be initiated for
more than 5 seconds during the 20 minute time delay, the SLEEP CYCLE LED comes on. The machine will stay
off for 12 hours unless 5 seconds of dispensing is seen. After 12 hours, the SLEEP CYCLE LED goes out and the
ice making will resume if the bin thermostat is closed. The sleep cycle dispense duration is adjustable using the
DIP switches on the control board.
At the completion of the 20 minute time delay, the machine checks for a cumulative one hour of ice making time
since the last off-cycle ush. If the cumulative ice making time exceeds one hour, the machine will energize the
drain valve P19 for 60 seconds to drain the evaporator. It will then rell with water, ush again, rell and begin
making ice if the LOW BIN LED is on. If the ice making time is less than 1 hour, the machine will start and begin
making ice without draining the evaporator.
T.O.L.
RED
R
S
C
Compressor
Start
Relay
WHITE
Run
2
5
Compressor
Electrical Box
Start
1
Fan
WHITE
Ice Dispense Input
High
Pressure
Switch
Start
Relay
4
2
3
BLACK YELLOW
R
S
C
Gearmotor
A B C D
Water Sensors
Drain
Valve
Fill
Valve
Drain Clog Sensor
Bin T-Stat
N
L1
RED
BROWN
BLACK
BLUE
L1
AUGER
P6
P21
P20
P19
P3
P22
N
BLACK
WATER LEVELS
P4
P15
HI PRS
1 2 3 4 5 6 7 8
RESET
P11
BIN
Clean Switch
POWER
LOW BIN
MAKING ICE
COMPRESSOR
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
DRAIN CLOG
CLEANER FULL
Diagnostic Stages
High gearmotor amps – Stage 1
The HI AMPS error and TIME DELAY LEDs are on indicating that the control board has sensed an over-torque
condition at the P4 terminal (more than 1.8A from the gearmotor) or no current draw (0A) and shut the ice machine
down (strike one). The HI AMPS and TIME DELAY LEDs will remain on for 60 minutes after an over-torque
condition has occurred. The ice machine will remain off as long as these two LEDs are on. After the 60 minute time
delay, these LED lights turn off, and the control board will try to go through a normal start-up sequence.
If the restart is successful the board will continue to monitor the current draw on P4 for 60 minutes looking for a
second high amps (above 1.8A) or no current draw (0A) occurrence. If the ice machine runs without problems for
60 minutes and no additional torque errors occur, the ice machine will continue normal operation.
T.O.L.
RED
R
S
C
Compressor
Start
Relay
WHITE
Run
2
5
Compressor
Electrical Box
Start
1
Fan
WHITE
Ice Dispense Input
High
Pressure
Switch
Start
Relay
4
2
3
BLACK YELLOW
R
S
C
Gearmotor
Drain
Valve
Fill
Valve
N
L1
RED
BROWN
BLACK
BLUE
L1
P22
AUGER
P6
P21
P20
P19
P3
N
BLACK
WATER LEVELS
P4
P15
HI PRS
1 2 3 4 5 6 7 8
RESET
P11
BIN
POWER
LOW BIN
MAKING ICE
COMPRESSOR
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
DRAIN CLOG
CLEANER FULL
A B C D
Clean Switch
Water Sensors
Drain Clog Sensor
Bin T-Stat
High gearmotor amps – Stage 3
If a second occurrence happens during the 60 minute monitoring period, the HI AMPS LED will come on again
and shut the machine down (strike two). The HI AMPS LED (wihout the TIME DELAY LED) will indicate to the
technician that two consecutive over-torque situations have occurred. The ice machine is shut down at this time
and locked out. It will not restart unless the manual reset button is depressed while power is on.
During operation, the water level cycles between the normal low (D) and normal high (C) water probes - the ll
valve (P21) cycling on and off. If continuity is not detected between the common probe (B) and normal low (D)
within 10 seconds, the LOW WATER and TIME DELAY LEDs will come on and the machine will shut down for
the one hour time delay period. After the time delay, the ll valve will re-energize and wait for continuity between
the common probe and normal high before restarting. LOW WATER LED will remain ON until the water level is
satised.
Should the refrigeration pressure rise above 425 PSI (2930.3 kPA), the high pressure switch contacts will open.
The board sees the open circuit and the HIGH PRESSURE and TIME DELAY LEDs will come on, the machine
shuts down. After the one hour time delay, the machine will attempt to restart. If the pressure has fallen below
the reset point of 295 PSI (2034.0 kPA) and the board see the contacts closed, the machine will resume normal
operation. If the contacts are still open after the restart, the board will again go into HIGH PRESSURE and TIME DELAY, cycling until contact closure is seen.
T.O.L.
RED
Start
Relay
4
2
3
BLACK YELLOW
R
S
C
Gearmotor
A B C D
Water Sensors
R
S
C
Compressor
Start
Relay
WHITE
Drain
Valve
Drain Clog Sensor
Run
2
5
Compressor
Electrical Box
Fill
Valve
Start
1
Bin T-Stat
Fan
WHITE
N
L1
RED
BROWN
BLACK
BLUE
L1
P6
P3
P22
AUGER
Ice Dispense Input
N
BLACK
P21
P20
P19
WATER LEVELS
P4
P15
HI PRS
1 2 3 4 5 6 7 8
RESET
BIN
Pressure
Switch
COMPRESSOR
P11
Clean Switch
High
POWER
LOW BIN
MAKING ICE
SLEEP CYCLE
TIME DELAY
LOW WATER
MAINTENANCE
SERVICE
HI AMPS
HI PRESSURE
DRAIN CLOG
CLEANER FULL
Drain clog
If continuity is seen between the two drain clog sensor probes, the DRAIN CLOG LED will come on and the
machine will shut down. The machine will not restart unless the manual reset button is depressed while power is
on.
All service on refrigeration systems must be performed in accordance with all federal, state and local laws. It is the
responsibility of the technician to ensure that these requirements are met. Recharging ice machine to other than
factory specications will void the warranty.
R404A ice machine charge specications
Model Charge Refrigerant type
Air-cooled) 15 oz. (425 g) R404A
Water-cooled) 9 oz. (255 g) R404A
Refrigerant replacement requirements
1. Non-contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned
to the same system after completing repairs. Recycled refrigerant must be stored in a clean, approved
storage container. If additional refrigerant is required, virgin or reclaimed refrigerant that meets ARI
standard 700-88 must be used.
2. In the event of system contamination (for example, a compressor burn out, refrigerant leak, presence of
non-condensibles or moisture), the system must be repaired, evacuated and recharged using virgin or
reclaimed refrigerant that meets ARI standard 700-88.
3. Follett LLC does not approve of recovered refrigerants. Improper refrigeration servicing procedures will
void the factory warranty.
Evacuation
Evacuate the system to a level of 500 microns. When the 500 micron level is reached, close valves and both
manifold and shut down the vacuum pump. Allow the system to sit for approximately 20 minutes. During this period
the system pressure should not rise. If the system pressure rises and stabilizes there is moisture in the system and
further evacuation is needed. If the pressure continues to rise check the system for leaks.
Ice capacity test
Ice machine production capacity can only be determined by weighing ice produced in a specic time period.
Replace all panels on ice machine.
1. Run ice machine for at least 15 minutes.
2. Weigh and record weight of container used to catch ice.
3. Catch ice for 15 or 20 minutes.
4. Weigh harvested ice and record total weight.
5. Subtract weight of container from total weight.
6. Convert fractions of pounds to decimal equivalents (ex. 6 lb 8 oz. = 6.5 lb).
7. Calculate production using following formula:
1440 min. x wt. of ice produced
= Production capacity/24 hr. period
Total test time in minutes
8. Calculated amount per 24 hours should be checked against rated capacity for same ambient and water
temperatures in Ice Production Tables.
Dziękujemy za zakup urządzenia firmy Follett. Mamy nadzieję, że nasze urządzenia spełniają i przekraczają Państwa oczekiwania, gdyż
naszym celem jest dostarczenie klientom wysoce wartościowych produktów i usług, zasługujących na ich pełne uznanie.
Prosimy zapoznać się z załączoną instrukcją instalacji i obsługi. Istotne jest przeprowadzenie instalacji zgodnie z wymogami producenta, co
zapewni działanie urządzenia z maksymalną wydajnością.
Follett LLC nie będzie ponosić odpowiedzialności za szkody wtórne, wydatki, koszty podłączania lub odłączania lub jakiekolwiek straty
wynikające z wady urządzenia.
Aby uzyskać szczegółowe informacje na temat warunków gwarancji, prosimy odwiedzić naszą strone internetową www.follettice.com/
productwarranties.
Rejestracja gwarancji i ocena urządzenia to istotne czynności, ułatwiające nam utrzymanie aktualnych danych o miejscach instalacji naszych
urządzeń i o ich działaniu. Prosimy o zarejestrowanie gwarancji na nabyte urządzenie firmy Follett na naszej witrynie www.follettice.com/
support, gdzie należy wybrać Warranty Registration (Rejestracja gwarancji) i Equipment Evaluation (Ocena urządzenia). Jest to łatwe
i nieskomplikowane, prosimy o znalezienie na to paru minut jeszcze dzisiaj. Na formularzu jest również miejsce na przekazanie nam
komentarzy i informacji zwrotnych. Proszę podzielić się z nami swoimi wrażeniami, abyśmy mogli wykorzystać je w naszych ciągłych
dążeniach do usprawnień.
Jesteśmy dumni z naszych znakomitych urządzeń i staramy się usilnie wspierać je znakomitą obsługą klienta i wsparciem technicznym.
Chcielibyśmy wiedzieć, w jaki jeszcze sposób moglibyśmy Państwu pomóc. Z przyjemnością odpowiemy na Państwa pytania.
Registro de Garantía y Evaluación del Equipo
Gracias por haber elegido este producto Follett ®. Esperamos que nuestro equipo cumpla o supere sus expectativas porque es nuestro objetivo
ofrecer productos y servicios de gran valor que se ganen su plena confianza.
Le rogamos consulte el manual de instalación y de instrucciones adjunto, ya que es muy importante que la instalación se realice según las
especificaciones de fábrica para que el equipo funcione a su máxima eficiencia.
Follett LLC no se hace responsable de los daños indirectos, costos, gastos por conexión y desconexión o pérdidas por causa de defecto de la
máquina.
Si desea una información más completa sobre la garantía, visite nuestro sitio web www.follettice.com/productwarranties.
Las operaciones de registro de la garantía y evaluación del equipo son importantes para que podamos realizar un seguimiento de nuestro
equipo y registrar el rendimiento de la maquinaria. Por favor, registre las garantías del equipo Follett en nuestro sitio web www.follettice.
com/support y seleccione Registro de la Garantía y Evaluación del Equipo. Es muy sencillo, solo le llevará un momento realizar hoy mismo
el registro. En el formulario incluimos un espacio en blanco para sus comentarios y opiniones. Infórmenos sobre su experiencia para que
podamos incorporarla a nuestros continuos esfuerzos de mejora.
Nos enorgullecemos de producir un equipo excepcional y trabajamos duro para respaldarlo con un soporte técnico y un servicio de atención
al cliente de primera. Le rogamos nos indique qué más podemos hacer para ayudarle. Estaremos encantados de responder a sus dudas.
Enregistrement de la garantie et évaluation de l’équipement
Merci d’avoir acheté un équipement Follett®. Notre objectif étant d’offrir des produits et des services de grande valeur vous satisfaisant
pleinement, nous espérons que celui-ci satisfera, voire dépassera, vos attentes !
Veuillez consulter le manuel d’installation et d’exploitation. Il est important que l’installation soit réalisée conformément aux spécifications
de l’usine, de sorte que votre équipement fonctionne à son rendement maximum.
Follett LLC n’est pas responsable de tout dommage consécutif, de toute dépense, de tout frais de raccordement ou de déconnexion, ni de
toute perte liée à un défaut de la machine.
Pour lire la garantie dans son ensemble, visitez notre site Internet www.follettice.com/productwarranties.
L’enregistrement de la garantie et l’évaluation de l’équipement sont importants pour nous aider à suivre notre équipement et pour enregistrer
les performances de la machine. Nous vous demandons donc d’enregistrer la garantie de votre équipement Follett sur notre site Internet,
www.follettice.com/support, dans la section Warranty Registration and Equipment Evaluation. Cette opération est simple ; veuillez prendre
un moment pour la réaliser aujourd’hui.
Le formulaire contient également un espace pour nous faire parvenir vos commentaires et un retour d’informations. Veuillez nous faire part
de votre expérience pour que nous puissions prendre appui dessus pour poursuivre nos efforts constants d’amélioration.
Nous sommes fiers de produire des équipements exceptionnels et nous travaillons avec acharnement pour y associer une assistance à la
clientèle et technique exceptionnelle. N’hésitez pas à nous indiquer dans quelle mesure nous pouvons vous aider. Nous serions ravis de
répondre à vos questions.
Garantieregistrierung und Produktbeurteilung
Vielen Dank, dass Sie sich für ein Follett®-Produkt entschieden haben. Wir hoffen, dass unser Produkt Ihre Erwartungen erfüllen oder
sogar übertreffen wird, weil wir uns zum Ziel gesetzt haben, hochwertige Produkte und Leistungen anzubieten, die Ihre uneingeschränkte
Anerkennung verdienen werden!
Lesen Sie sich bitte die beiliegende Installations- und Betriebsanleitung durch. Es ist wichtig, dass die Installation entsprechend den
Werksangaben erfolgt, damit Ihr Produkt mit maximalem Wirkungsgrad arbeiten kann.
Follett LLC ist nicht für Folgeschäden, Ausgaben, Gebühren für Anschluss oder Abschaltung oder Verluste aufgrund eines Defekts der
Maschine haftbar.
Vollständige Garantieinformationen finden Sie auf unserer Website unter www.follettice.com/productwarranties.
Garantieregistrierung und Produktbeurteilung sind wichtig, damit wir einen Überblick über unsere Produkte behalten und ihre Effizienz
bewerten können. Wir möchten Sie bitten, Garantien für Follett-Produkte auf unserer Website www.follettice.com/support zu registrieren und
den Punkt „Garantieregistrierung und Produktbeurteilung” zu wählen. Es ist ganz einfach. Nehmen Sie sich bitte einen Moment Zeit, um
die Registrierung heute vorzunehmen. Auf dem Formular ist auch Platz für Kommentare und Feedback vorhanden. Teilen Sie uns bitte Ihre
Erfahrungen mit unseren Produkten mit, damit wir sie für unsere fortlaufenden Produktverbesserungen verwenden können.
Wir sind stolz darauf, dass wir besondere Produkte herstellen, und wir bemühen uns, unsere Produkte mit besonderem Kundendienst zu
unterstützen. Lassen Sie uns bitte wissen, was wir noch für Sie tun können. Wir werden Ihre Fragen gerne beantworten.
Registrazione della garanzia e valutazione dell’attrezzatura
Grazie per aver acquistato un dispositivo Follett®. Ci auguriamo che il nostro prodotto soddisfi o superi le Sue aspettative, in quanto il
nostro obiettivo è quello di offrire prodotti e servizi di alta qualità che soddisfino pienamente le vostre esigenze!
La preghiamo di leggere attentamente il manuale per l’installazione e per l’uso allegato. È infatti importante che l’installazione sia effettuata
secondo le specifiche di fabbrica in modo tale che il dispositivo operi con la massima efficienza.
La Follett LLC non si assume alcuna responsabilità per danni conseguenti, spese, costi di collegamento o scollegamento o eventuali perdite
dovute ad un difetto della macchina.
Per visualizzare i dettagli completi relativi alla garanzia, recarsi alla pagina www.follettice.com/productwarranties.
La registrazione della garanzia e la valutazione dell’attrezzatura sono importanti per aiutarci a tenere traccia dei nostri dispositivi e a
registrare le prestazioni della macchina. Le chiediamo dunque di registrare le garanzie relative al dispositivo Follett sul nostro sito Web alla
pagina www.follettice.com/support scegliendo Registrazione della garanzia e Valutazione dell’attrezzatura. Farlo è semplice; dedichi pochi
minuti a registrare il prodotto oggi stesso. Sul modulo è inoltre previsto uno spazio in cui potrà fornirci i Suoi commenti e il Suo riscontro.
Ci faccia sapere della Sua esperienza in modo che possiamo farne tesoro per il nostro continuo miglioramento.
Siamo orgogliosi di produrre macchinari di ottima qualità e lavoriamo sodo per offrire un servizio di assistenza clienti e tecnico di qualità
altrettanto elevata. Ci faccia sapere come possiamo esserle di aiuto. Saremo lieti di rispondere a tutte le Sue domande.
Registo da garantia e avaliação do equipamento
Obrigado por ter adquirido equipamento Follett®. Fazemos votos de que o nosso equipamento cumpra ou exceda as suas expectativas, dado
que temos por objetivo fornecer produtos e serviços de elevado valor que mereçam a sua total satisfação!
Pedimos-lhe que leia o manual de instalação e operações em anexo. É importante que a instalação seja levada a cabo de acordo com as
especificações da fábrica, para que o seu equipamento funcione com a eficiência máxima.
A Follett LLC não assume a responsabilidade por quaisquer prejuízos indiretos, despesas, custos de ligação ou desligação ou quaisquer outras
perdas decorrentes de um defeito na máquina.
Para consultar os dados da garantia, visite o nosso website www.follettice.com/productwarranties.
O registo da garantia e a avaliação do equipamento são importantes para nos ajudar a estar a par do nosso equipamento e registar o
desempenho da máquina. Pedimos-lhe que registe as garantias de equipamento Follett no nosso website www.follettice.com/support, em
“Warranty Registration and Equipment Evaluation”. É muito simples; tire uns minutos para fazer o registo hoje mesmo. O formulário inclui
também espaço para os seus comentários e feedback. Conte-nos a sua experiência para que possamos usá-la nos nossos esforços contínuos de
melhoria.
Temos muito orgulho em produzir equipamento excecional e empenhamo-nos em proporcionar um apoio técnico e um apoio ao cliente
igualmente excecionais. Diga-nos o que mais podemos fazer para o ajudar. Teremos todo o prazer em responder às suas perguntas.
Registrering af garanti og evaluering af udstyr
Tak for dit køb af Follett ®-udstyr. Forhåbentlig synes du, at vores udstyr lever op til eller overstiger dine forventninger, for vores
målsætning er at levere produkter og serviceydelser af høj kvalitet, som du er fuldstændig tilfreds med!
Gennemlæs venligst den vedlagte installations- og driftsmanual. Det er vigtigt at installationen udføres i henhold til fabriksspecifikationerne,
så dit udstyr kan fungere med maksimal effektivitet.
Follett LLC hæfter ikke for følgeskader, udgifter, tilslutnings- eller frakoblingsomkostninger eller nogen form for tab, der skyldes en
maskindefekt.
Du kan læse de fulde oplysninger om garantien på vores website www.follettice.com/productwarranties.
Registrering af garantien og evaluering af udstyret er vigtigt for at hjælpe os med at følge op på vores udstyr og registrere maskinens
ydelse. Vi beder dig registrere garantier på Follett-udstyr på vores website www.follettice.com/support og vælge Warranty Registration and
Equipment Evaluation (Registrering af garanti og evaluering af udstyr). Det er nemt at gøre, så vi beder dig bruge et øjeblik på at registrere
dig i dag. Formularen har også plads til, at du kan give os kommentarer og feedback. Fortæl os om dine erfaringer, så vi kan bruge dem i
vores fortsatte bestræbelser på at forbedre os.
Vi sætter en ære i at fremstille udstyr i særklasse og arbejder hårdt på at kunne bakke udstyret op med fremragende kundeservice og teknisk
support. Fortæl os, hvad vi ellers kan gøre for at hjælpe dig. Vi svarer gerne på dine spørgsmål.
Registratie van garanties en beoordeling van apparatuur
Gefeliciteerd met uw aankoop van Follett ®-apparatuur. We hopen dat onze apparatuur uw verwachtingen invult of zelfs overstijgt, omdat we
ernaar streven om hoogwaardige producten en diensten te leveren die u uitermate tevreden stellen!
Lees de bijgevoegde installatie- en bedieningshandleiding zorgvuldig door. Het is belangrijk dat de installatie uitgevoerd wordt volgens de
fabrieksspecificaties, zodat uw apparatuur zo efficiënt mogelijk werkt.
Follett LLC is niet aansprakelijk voor enige gevolgschade, uitgaven, montage- of demontagekosten of enige door een defect van de machine
geleden verliezen.
Bezoek onze website www.follettice.com/productwarranties voor alle garantiegegevens.
De registratie van garanties en de beoordeling van apparatuur is belangrijk voor ons om onze apparatuur te helpen traceren en de prestaties
van de machine te registreren. We verzoeken u dan ook om garanties van Follett-uitrusting te registreren op onze website www.follettice.
com/support en om “Warranty Registration” (Registratie van garanties) en “Equipment Evaluation” (Beoordeling van apparatuur) te kiezen.
Gelieve hier even tijd voor vrij te maken. Het is namelijk zeer eenvoudig. Er is op het formulier ook plaats om opmerkingen en feedback te
geven. Breng ons gerust op de hoogte over uw ervaring met onze apparatuur, zodat we ons kunnen blijven verbeteren.
We zijn trots op onze productie van uitstekende apparatuur en werken hard om dit bij te staan door een voortreffelijke klantendienst en
technische ondersteuning. Aarzel echter niet om enige andere bijstand te vragen. We zullen uw vragen met plezier beantwoorden.
Garantiregistrering och utvärdering av utrustning
Tack för att du köpt utrustning från Follett ®. Vi hoppas att du ska tycka att den uppfyller eller överträffar dina förväntningar, då vårt mål är
att leverera produkter och tjänster av högt värde som gör dig helt nöjd!
Studera medföljande installations- och bruksanvisning. Det är viktigt att installationen genomförs enligt fabrikens anvisningar så att din
utrustning arbetar med högsta effektivitet.
Follett LLC ansvarar inte för följdskador, kostnader, avgifter eller förluster som orsakats av fel på maskinen.
Fullständiga garantivillkor finns på vår hemsida www.follettice.com/productwarranties.
Garantiregistrering och utvärdering av utrustning är viktig för oss så att vi kan följa upp vär ultrustning och dess funktion. Vi vill att du
registrerar Folletts utrustningsgaranti på vår hemsida www.follettice.com/support, där du väljer Garantiregistrering och produktutvärdering.
Det är enkelt att göra, så ta dig tid en minut och registrera dig idag. Det finns också utrymme på blanketten för kommentarer och synpunkter.
Berätta för oss vad du tycker så att vi kan använda det i våra ansträngningar att alltid bli bättre.
Vi är stolta över att producera överlägsen utrustning och vi arbetar hårt med att stötta den med överlägset kundansvar och tekniskt stöd. Tala
om för oss vad vi kan göra mer för att hjälpa dig. Vi svarar gärna på dina frågor.
Warranty Registration and Equipment Evaluation
Thank you for purchasing Follett ® equipment. We hope you find that our equipment meets or exceeds your expectations, as our goal is to
deliver high value products and services that earn your complete satisfaction!
Please review the enclosed installation and operations manual. It is important that the installation be performed to factory specifications, so
your equipment operates to its maximum efficiency.
Follett LLC will not be liable for any consequential damages, expenses, connecting or disconnecting charges or any losses resulting from a
defect of the machine.
For full warranty details, visit our website www.follettice.com/productwarranties.
Warranty registration and equipment evaluation is important to help us keep track of our equipment and to record the machine’s performance.
We request that you register Follett equipment warranties on our website www.follettice.com/support and choose Warranty Registration and
Equipment Evaluation. It’s simple to do; please take a moment to register today. There is also space on the form to provide us with comments
and feedback. Please let us know about your experience so we can capture it for our continuous improvement efforts.
We pride ourselves on producing outstanding equipment and we work hard to back it up with outstanding customer and technical support.
Please let us know what else we can do to assist you. We would be happy to answer your questions.
SafeCLEAN, SensorSAFE, Maestro Plus, Symphony Plus, Quiet Night and Sani-Sponge are trademarks of Follett LLC.
Follett and RIDE are registered trademarks of Follett LLC, registered in US.
801 Church Lane • Easton, PA 18040, USA
Toll free (877) 612-5086 • +1 (610) 252-7301
www.follettice.com