Focus TView Gold User Manual

TView Gold

User’s Guide

Rev. 5/02Thi page is blank

FCC NOTICE

This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the installation manual, may
cause harmful interference to radio communications. However, there
is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the
equipment on and off, the user is encouraged to try to correct the
interference by one or more of the following measures:

• This unit was tested with shielded cable. Therefore, for

continued compliance, use the shielded cables provided with the
unit.

• Re-orient or relocate the unit or receiving antenna.

• Increase the separation between the computer/converter and

television.

• Connect the equipment to an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for

help.

You may find the following booklet helpful:

How to Identify and Resolve Radio-TV Interference Problems (stock
number 004-000-000345-4)

To order the booklet, write to:

The U.S. Government Printing Office

Washington D.C. 20402

COPYRIGHT

This document and the software described in it are copyrighted under
United States Copyright Laws. No part of this document or software
may be copied without prior written consent from FOCUS
Enhancements, Inc. except in the normal use of the software as
described in this documentation. All printed circuits, their physical
implementation on printed circuit boards, including the LCA
program’s configuration bit streams, and associated software are
copyrighted with all rights reserved. Under the copyright laws, the
printed circuit board, or the software programs provided may not be
copied in whole or part, without written consent of FOCUS
Enhancements, Inc., except in the normal use of the software
programs to make a backup copy. This exception does not allow
copies to be made for others, whether sold or not, but all of the
material may be sold, given, or loaned to another person. Under the
law, copying includes translating into another language or format.

Microsoft Windows, Windows 95, 98, 2000, ME, NT, XP and
Microsoft are trademarks of Microsoft Corporation. All other products
named are trademarks of their respective manufacturers.

©2002 FOCUS Enhancements, Inc. All Rights Reserved

This is a blank page

Table of Contents

FCC NOTICE ii

COPYRIGHT iii

TABLE OF CONTENTS IV

About the User’s Guide 1

Notation Conventions 2

Ordering Information 2

INTRODUCTION 3

Features 3

Modes of Operation 4

Suggested Uses for the TView Gold 5

Specifications 6

HARDWARE INSTALLATION 7

System Requirements 7

Pre-Installation Procedures 8

Connecting the TView Gold to an IBM PC or
Macintosh Computer 9

Connecting the TView Gold to a Television 15

Connecting to the Television Using an RF Modulator 19

Connecting the TView Gold to a VCR 20

IMAGE CONTROL 23

Overview 23

On-Screen Display 24

Using the Remote Control 25

Configuring Your PC or Laptop Video Output 28

Changing Screen Resolutions 28

TUNING YOUR TELEVISION 31

Using Your Television’s Video Settings 31

TROUBLESHOOTING 33

Returning a Damaged or Failed TView Gold Unit 35

TView Gold User’s Guide

About the User’s Guide

The TView Gold User’s Guide is designed to help you to
quickly and easily connect the hardware and install the
software for this product. The guide is divided into the following
chapters:

Chapter 1: Introduction: which describes the key features
and functionality of the product and some of its many uses.
The chapter also discusses the notation conventions used in
the guide.

Chapter 2: Installing the Hardware: which describes the
information you should know before installing and connecting
the TView Gold hardware, and the steps required to perform
the installation.

Chapter 3: Image Control: describes the location and
functions of the control buttons on the TView Gold Unit, the
buttons on the remote control, and how to use the remote to
adjust the image. It also describes the steps involved in
configuring your PC or laptop video output.

Chapter 4: Tuning Your Television: this chapter describes
the methods you can use to tune the image on your television.

Chapter 5: Troubleshooting: describes possible problems
that you might encounter and ways to solve them.

Preface

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TView Gold User’s Guide

Notation Conventions

This user’s guide uses the following conventions to specify
certain types of information.

Warns you about potential problems and hazards
during the installation or use of the product. Read
these warnings carefully, and be sure you
understand how they relate to the installation
procedures before proceeding.

Note: Points out important or useful information.

Ordering Information

To get information on the reseller nearest to you or to order
replacement parts, contact one of the following:

Worldwide headquarters
1370 Dell Avenue
Campbell, CA 95008
408-866-8300

800-338-3348 (U.S. Only)

On-line
http://www.FOCUSinfo.com
e-mail: [email protected]

About This Guide

2

TView Gold User’s Guide

Chapter 1

Introduction

The TView Gold converts the video output from your computer
into video that can be displayed on a television or recorded to
a VCR. . The result is a high quality, flicker-free television
display from your computer.

Features

The TView Gold includes the following features:

• Screen position controls

• Easy plug-and-play installation for any computer with a

VGA output and the following platforms: Windows95™,
98, 2000, ME, NT , XP and MacOS Systems 7.1 or higher

• Compatibility with any size television monitor (NTSC/PAL)

with an RCA (composite) or S-Video input connector.

• Support for screen resolutions up to 1600x1280

• Support for 24-bit color

• 2x image zoom with pan control

• 9 Position area Zoom control

• Highlight, Spotlight, and Pointer Controls

• 2 Dimensional Flicker reduction filter with six preset

modes

• Brightness, Sharpness, Contrast adjustments

• Kensington® Microsaver Lock Port

• Infrared remote control

Chapter 1

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TView Gold User’s Guide

Modes of Operation

The TView Gold has ability to operate in three separate
modes:

1. Presentation Mode: Display the same image on your

computer VGA (or compatible) monitor and television
simultaneously.

Figure 1-1: Presentation Mode

2. Television Only Mode: Use the television as your only
display.

Figure 1-2: Television Only Mode

Introduction

4

TView Gold User’s Guide

3. Video Record Mode: Record your video image directly to
videotape.

Figure 1-3: Video Record Mode

Suggested Uses for the TView Gold

The TView Gold can be used for many purposes. For example:

• Bring sales or other multimedia presentations from a

laptop to a large TV

• Create training tapes or outfit a training room

• Demonstrate a new software package using a large

screen TV

• Project computer games onto a TV screen

• Cruise the Internet on any television

• Conferencing via TV

• E-Mail

• Collaborating with others on computer-based projects

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TView Gold User’s Guide

Specifications

Table 1: TView Gold Specifications.

Computer
Compatibility

• Any . Window 95™, 98™, 2000, ME

,NT, XP and MacOS™ 7.1 or higher
computer with VGA output

Television
Compatibility

• Works with any size television monitor

(NTSC/PAL) with an RCA (composite)
or S-Video input connector. For
television receivers or televisions
without composite or S-Video inputs,
an RF Modulator is required (Radio
Shack #15-1283)

Color Modes and
Resolution

• Supports up to 16,777,216 colors (24-

bit), and up to 1600x1280

Power Supply • Maximum consumption 5 volt DC,

700 MA

Unit Weight • 11 ounces (without cables)
Unit Dimensions • 8.2" x 3.6" x 1.7"

Introduction

6

TView Gold User’s Guide

Chapter 2

Hardware Installation

This chapter describes the information you should know before
installing and connecting the TView Gold hardware, and the
steps required to perform the installation.

System Requirements

Before installation, the following are system requirements for
the operation of the TView Gold :

IBM (or compatible)

• Personal or multimedia computer with a 486 or higher

processor

• Microsoft Windows 95, 98, NT, 2000, XP or ME

• VGA, SVGA, XGA, SXGA, and UXGA desktop resolution

Macintosh (or compatible)

• Any Macintosh with VGA output (older Mac’s may require

a DB-15 to HD-15 VGA adapter kit)

• MacOS System Software 7.1 or higher

• VGA, SVGA, XGA, SXGA, and UXGA desktop resolution

• A TV/Monitor, VCR or any video device that can display or

record NTSC video

Chapter 2

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TView Gold User’s Guide

Pre-Installation Procedures

Before installing the hardware, you must unpack and inspect
the equipment. This section discusses the steps for unpacking
and inspecting the equipment.

Checking the Packing List

Check the packing list that is included in this manual. Compare
the list with the equipment you have purchased. Be sure that
you have received everything that is on the list. If anything is
missing, contact FOCUS Enhancements Customer Service
department by calling 1-800-338-3348.

Packing List

Your TView Gold includes the following items:

• TView Gold

• Power adapter 5V DC@ 700mA

• S-Video cable

• Composite video cable or SCART adapter cable (SCART

In Europe Only)

• UniViewer monitor cable

• Infrared remote control

• User’s guide and Quick Start Guide (on CD ROM)

Hardware Installation

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TView Gold User’s Guide

Inspecting the Equipment

Before installing and connecting the hardware, inspect it for
any damage which may have been incurred during shipment.
Perform a thorough inspection, looking for dents, scratches, or
loose parts. Look for anything that appears unusual or out-of­the ordinary. If any of the equipment is damaged, contact
FOCUS Enhancement’s Customer Service department by
calling 1-800-338-3348.

Connecting the TView Gold to an IBM
PC or Macintosh Computer

This section describes the steps to connect your TView Gold to
a television or VCR. The following sections describe how to
connect to IBM PCs, Macintosh PCs, IBM PC laptops and
Notebooks, and Macintosh PowerBook’s.

Notes: 1. Before performing the steps to connect the

TView Gold to a laptop computer, you must enable
the external video connector. This is accomplished
by using a particular key sequence (hot key) on the
keyboard (for example, FN + F11) or through the
BIOS setup program. Refer to your laptop owner’s
manual to determine how the external video
connector is enabled.

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TView Gold User’s Guide

2. Not all Macintosh PowerBook computers have a
VGA connector for an external monitor. Some
PowerBook’s require a special cable to output VGA
Video. Refer to your PowerBook owner’s manual
or Apple’s web site for more information.

Perform the following steps to connect the TView Gold to
a PC or Macintosh Desktop or Laptop:

1. Turn the computer and monitor off.

The computer must be off when connecting the
TView Gold. Connecting with the power on could
result in static damage to your computer and video
equipment.

2. Disconnect the current monitor cable from the "monitor
out" port at the rear of the computer.

3. Connect the male DB-15 end of the supplied UniViewer

cable to the port at the rear of the TView Gold labeled
"Video In."

4. For an IBM PC, compatible and Macintosh, connect the

pass-through end of the UniViewer cable to the "monitor

out" port at the rear of the computer, the same port from
which you disconnected the current monitor cable in step

2.

Note: Steps 5 and 6 facilitate the use of the TView Gold in
the Presentation Mode.

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TView Gold User’s Guide

5. Connect the male end of your computer’s monitor cable to

the video pass-through port on the UniViewer cable.
This port is located on the UniViewer cable itself, at the

end of the cable that is connected to the “Monitor out” port
on the computer.

6. Connect the female end of the monitor cable to the
monitor.

7. Connect the power adapter to the rear of the TView Gold.

Plug the adapter into the nearest wall outlet. The red
power LED at the front of the unit will illuminate, indicating
the TView Gold is ON.

Is it possible to have a Apple G4 Desktop
work with a Focus Enhancements TView
Gold in Video Mirroring Mode?

This depends on which model G4 computer (Figure

1) you have as well as what type of Monitor Display

you are using. If using a standard Mutisync VGA
Monitor or a Apple Studio Display 17 or 21 with
any G4 model listed below then there are no issues.
Note: See Figure 2 and Figure 3 for Monitor
Display Connector.

Figure 1

Mac G4 Model With VGA Monitor With ADC/DVI

Chapter 2

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TView Gold User’s Guide

CI Yes N/A

*Requires second PCI
video Card for video
mirroring

*Requires second PCI
video Card for video
mirroring

*Requires second PCI
video Card for video
mirroring

*Requires second PCI
video Card for video
mirroring

*Requires second PCI
video Card for video
mirroring or optional
Nvidia Gforce 3 Twin
View card.

Monitor

*You can still attach the scan converter to the VGA port but

you cannot use Video Mirroring.

Figure 2
VGA DVI ADC

Hardware Installation

12

Figure 3

TView Gold User’s Guide

Note: for more information regarding models and
display types visit Apples web site at

http://docs.info.apple.com/article.html?artnum=252
21

Chapter 2

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TView Gold User’s Guide

Figure 2-1: Connecting the TView Gold to an IBM or Macintosh
PC

Note: Some Mac models also have a ADC or DVI connector for
use with some Apple Studio or Cinema Displays. Simply use
the VGA to connect the TView Gold. Also note that Video
Mirroring may not be available when using both the VGA and
ADC/DVI connectors. Consult your computers owner manual for
more information on Video Mirroring.

Hardware Installation

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TView Gold User’s Guide

Figure 2-2: Connecting the TView Gold to an IBM or Macintosh
Laptop

Note: Use A/C power with a TView Gold and a laptop. If

you are using battery power, your video output may
be interrupted to conserve power.

Connecting the TView Gold to a
Television

The next step is to connect to the television. (If you are
planning to connect to a VCR, see "Connecting to a VCR"
below.) There are two possible ways to connect to a television:

• Using a composite video connection

• Using an S-Video connection

Composite Video Connection

Composite video is a connection type used by most
televisions, VCRs, laserdisc players, and certain LCD panels.

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TView Gold User’s Guide

The connectors on a composite video cable have an RCA-type
plug. The plug has a long metal pin projecting from its center
and plugs into the composite video in port at the rear of the
television.

Figure 2-3: Composite Video Connectors

To determine if your television supports composite video, look
for a port on your television that matches the composite video
out port at the rear of the TView Gold unit.

Note: The composite video port on the television may or

may not be labeled "video in.”

S-Video Connection

S-Video is a high-quality video connection used by some video
cameras and VCRs. The connector on an S-Video cable has a
round plug with several small metal pins. It plugs into the S­Video output port at the rear of the TView Gold unit.

Hardware Installation

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TView Gold User’s Guide

Note: The S-Video connection is a newer video standard.

This type connection improves color, clarity, and
resolution. It is recommended that if S-Video
connection is available it be used.

Figure 2-4: S-Video Connectors

To determine if your television or supports S-Video, look for a
port at the rear of the television that matches the S-Video
output port at the rear of the TView Gold Unit.

Note: The S-Video port on the television may or may not

be labeled "S-Video in."

When you are looking at the television to make these
connections, you may see an input labeled ANT IN. This input
is used by cable TV companies and uses a different type of
video than that used by TView Gold . It is not possible to
connect directly to this input. If this is the only input available,
and you do not have a VCR, this input can be used with an RF
modulator. See below for further information.

To connect the TView Gold unit to your television, perform
the following steps:

1. Connect one end of the supplied composite video cable or
S-Video cable to the port at the rear of the TView Gold

Chapter 2

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TView Gold User’s Guide

labeled either "Comp Video" or "S-Video."

2. Connect the other end of the composite cable or S-Video
cable to the Comp Video in or S-Video in port at the rear
of the television.

3. Turn the television on.

4. Turn the TView Gold on.

5. Turn your computer on. If the cables have been connected

correctly, the image from the computer monitor should
now appear on the television screen.

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TView Gold User’s Guide

Figure 2-5: Connecting TView Gold to the Television

Note: Because the port may not be labeled, you will need

to match the port to the connector you are using.

Connecting to the Television Using an
RF Modulator

If you do not have a television with composite video or S­Video, you will need a special adapter called an RF Modulator.
This device converts the Composite Video signal from the
TView Gold unit to an antenna signal. The RF Modulator is not
supplied. FOCUS Enhancements Technical Support
recommends using the Radio Shack RF Modulator (Radio
Shack part number 15-1283).

Note: When using an RF Modulator, the TV may have to

be set to a particular channel (for instance, 3 or 4)
to accept the TView Gold ’s video. Or, in some
cases, you may have to specify input using the TVs
on-screen programming feature. If you are unsure
about how to set your television to accept external
video through the Antenna In, refer to the television
owner’s manual.

To connect the TView Gold to your television using the RF
Modulator, perform the following steps:

1. Connect the RF Modulator to the coaxial input at the rear

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TView Gold User’s Guide

of the television.

2. Connect one end of the composite video cable to the port
labeled "Comp Video" at the rear of the TView Gold unit.

3. Connect the other end of the composite video cable to the

RF Modulator’s Composite Input at the rear of the
television.

4. Plug RF modulator into wall outlet or surge protector

5. Turn your computer on.

6. Turn the TView Gold on.

7. Turn the television on. If the cables have been connected

correctly, the image from the computer monitor should
now appear on the television screen.

Connecting the TView Gold to a VCR

In certain configurations, the video will be run through a VCR.
Therefore the unit must be connected to the VCR. By
connecting the TView Gold unit you will also be able to record
the computer screen to videotape.

To connect your TView Gold to a VCR, perform the
following steps:

1. Connect one end of the supplied composite video cable or
S-Video cable to the port at the rear of the TView Gold
labeled either "Comp Video" or "S-Video".

2. Connect the other end of the composite cable or S-Video

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TView Gold User’s Guide

cable to the port at the rear of your VCR labeled "Video
Input" or “AUX-IN,” “AV-IN,” or “S-VIDEO IN.”

3. Turn on the VCR.

4. Turn on your television and tune it to channel 3 or 4.

5. Turn the TView Gold unit on.

6. Turn the computer on.

7. Find a button on the front of the VCR called "Line,"
"TV/Video," "Video Input," or something similar. Press the
button. If the cables have been connected correctly, the
image from the computer monitor should now appear on
the television screen.

Note If your VCR does not have a button specifying

video-in, use your VCR’s remote control to find an
on-screen programming system. Using the
programming system, set the VCR to receive
external video. If you are unsure about how to do
this, refer to the VCR owner’s manual.

Chapter 2

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TView Gold User’s Guide

Figure 2-6: Connecting the TView Gold to a VCR

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TView Gold User’s Guide

Chapter 3

Image Control

This chapter describes the location and functions of the control
buttons on the TView Gold Unit, the buttons on the remote
control, and how to use the remote to adjust the image. It also
describes the steps involved in configuring your desktop or
laptop video output.

Overview

If you look at the top of your TView Gold unit, you will notice
five buttons. These buttons are used to perform various
adjustments to the unit’s video output. Access to these
functions is also available through the infrared remote, which is
discussed later in this chapter. See Figure 3-1 below for the
location of the screen controls.

Figure 3-1: TView Gold Screen Controls

Chapter 3

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TView Gold User’s Guide

The Menu/Select button is used to access the on-screen
image control menu on the TV. It is also used to select specific
functions and to exit the on-screen menus. The up, down, right
and left buttons are used to scroll through the menus and to
adjust each of the functions.

On-Screen Display

Main Menu

When you press the Menu/Select button for the first time, the
Main Menu appears on the screen. If you want to exit the Main
Menu, press the Menu/Select button again.

The Main Menu icons open the menus for the following
functions:

• TV Setup

• Computer Setup

• Picture Setup

• Reset

Using the Setup Menus

The TView Gold comes with all of its functions preset. You are
able, however, to readjust all of these functions. If you like, you
may reset the TView Gold back to its original defaults by
entering the Reset menu and either choosing to reset to user
settings or to factory default.

Image Control

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TView Gold User’s Guide

Using the Remote Control

The TView Gold comes with a remote control that can be used
to adjust many aspects of the computer image on the
television. See the figure below. Refer to the previous pages
for information about how to use the on-screen menus.

Highlight Zoom

Spotlight Area Pointer

Sharp Bright Contrast

Freeze Position Sizing

Menu Color Save

Figure 3-3: TView Remote Control Buttons

The buttons on the remote perform the following
functions:

• Up/Down Arrows: Used to size the screen up or down in

sizing mode. It is also used to position the screen
vertically on the television screen in Position Mode; to
move the Highlight Area, Spotlight Area, or pointer
vertically; to control area zoom in Area Zoom Mode and

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TView Gold User’s Guide

used to pan the screen in Standard Zoom Mode

• Left/Right Arrows: Used to scroll through the on screen

menus and to adjust certain functions within the menus. In
addition to this these buttons are used to size the screen
horizontally when in Sizing Mode; to position the screen
horizontally in Position Mode; to move the Highlight Area,
Spotlight Area, or pointer horizontally; to control area
zoom in Area Zoom Mode and used to pan the screen in
Standard Zoom Mode

• Diagonal Arrows: Used to move the Highlight Area,

Spotlight Area, Pointer. Also used to control the Area
Zoom Mode.

• Highlight Button: Used to turn on the Highlight Mode. In

Highlight mode a selected area of the screen will remain
bright and the remainder of the screen will be darkened
slightly. By pressing the Highlight Button a second and
third time you can change the size and shape of the
highlight window.

• Spotlight Button: Used to turn on the Spotlight Mode. In

Spotlight Mode a selected area of the screen will remain
bright while the remainder of the screen will be completely
black. By pressing the Spotlight Button a second and third
time you can change the size and shape of the spotlight
window.

• Sharpness Button: Used to toggle into the Sharpness

Adjustment Mode. Once the Sharpness Button has been
pressed, the Sharpness Menu will appear on the television
screen. Use the arrow keys to select from the six preset
sharpness modes. The modes are listed in order from
least sharp too sharpest.

• Freeze Button: Freezes the current image on the screen.

• Menu Button: Used to access the pop-up menu on the

monitor.

• Area Button: Used to toggle in and out of the Area Zoom

Image Control

26

TView Gold User’s Guide

Mode. While in Area Zoom Mode, you can use the nine
arrow keys to quickly pan to a region on the screen.

• Bright Button: Used to toggle in and out of the

Brightness Adjustment Mode. While in Brightness
Adjustment Mode; use the arrow keys to set the desired
level of brightness.

• Position Button: Used to toggle in and out of the Position

Mode. While in Position Mode use the arrow keys to
position the computer image on the television screen.

• Color Button: Used to toggle in and out of Color

Adjustment Mode. While in Color Adjustment Mode use
the arrow keys to select the desired color level.

• Zoom Button: Used to toggle in and out of the Standard

Zoom Mode. While in Zoom Mode use the arrow keys to
pan across, or up and down on the screen.

• Pointer Button: Used to toggle in and out of the Pointer

Mode. While in Pointer Mode you can use the arrow keys
to direct the pointer on the screen. Pressing the Pointer
Button a second time will change the color of the pointer.

• Contrast Button: Used to toggle in and out of the

Contrast Adjustment Mode. While in Contrast Adjustment
Mode; use the arrow keys to select the desired level of
contrast.

• Sizing Button: Used to toggle in and out of the Screen

Sizing Mode. While in Screen Sizing Mode, use the arrow
keys to size the computer image to fit perfectly on your
television.

• Save Button: Used to save current settings.

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TView Gold User’s Guide

Configuring Your PC or Laptop Video
Output

Once you have used the on-screen menu to maximize the
image, you may want to configure your PC or Macintosh
computer.

Changing Screen Resolutions

Windows 95, 98, 2000, ME, XP & NT

To change screen resolutions perform the following steps:

1. Click on the "Start" button.

2. Choose "Settings" and go to the "Control Panel" submenu.

3. Double-click on the "Display" icon.

4. Click on the "Settings" tab.

5. Click on "Change Display Type" or "Advanced Properties."

6. Click on Monitor Type "Change."

7. IMPORTANT: Click on "APPLY" first, and then "OK.

Image Control

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TView Gold User’s Guide

Macintosh

To change screen resolutions, perform the following
steps:

1. Select "Monitors and Sound" from the control panel.

2. In the resolution area of the monitors window, use the
"Show" pull down menu.

3. Select "Show All."

4. Select the desired resolution.

Note: If you select a resolution not supported by the

internal LCD, the laptop screen is automatically
disabled or will need to be manually disabled.

Configuring the Macintosh Monitor Mode

Most Macintosh PowerBook’s allow you to configure the
external monitor in two ways:

• Mirror Mode - The external monitor reflects whatever

appears on the PowerBook screen.

• Dual Monitor Mode - The external monitor increases the

size of the workspace, allowing you to drag windows or
applications from one monitor to another.

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TView Gold User’s Guide

Note: Newer PowerBook’s such as the 2400s and 3400s

do not support dual monitor mode. When the TView
Gold is connected to these models, it defaults to
external monitor mode, and the PowerBook’s
internal screen is turned off.

When the TView Gold is connected to the PowerBook, and the
PowerBook is initially turned on, it defaults to the dual monitor
mode. To ensure that the PowerBook recognizes the second
monitor, select "Monitors" from the control panel. If two
monitors are recognized, you will see two monitor icons.

To activate the Mirroring Mode, perform the following
steps:

1. Select "Monitors and Sound" from the control panel.

2. In the resolution area of the "Monitors and Sound"
window, use the "Show" pull down menu.

3. Select "Simulscan."

4. Select the resolution with the word "Simulscan" in

parentheses.

Image Control

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TView Gold User’s Guide

Chapter 4

Tuning Your Television

This chapter describes the methods you can use to tune the
image on your television.

Using Your Television’s Video Settings

Picture quality varies from television to television. To obtain the
clearest and sharpest picture from your television, it is
important to spend some time adjusting the television’s video
settings. The following are some suggestions for tuning the
video output you see on the screen.

Note: The items listed below are general tips for all

televisions. Most televisions have one or more of
the controls listed. However, the results of adjusting
these items depend on your specific television.

Note: Depending on the model of the television, the

image is adjusted using buttons or on-screen
programming. Check your owner’s manual to
determine how the image is adjusted on your
television.

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TView Gold User’s Guide

Brightness

The Brightness adjustment on the television adjusts the
brightness levels of black areas of the picture. Raise or lower
the brightness until the picture appears bright without a
"blooming" effect. The sides of the picture should be straight,
not curved or bowed.

Color

The color adjustment on the television adjusts the intensity of
the colors in the picture. Adjust the color control until the
picture is clear and has a minimal amount of "color-bleeding."
If the color is turned up too high, the color will be over­saturated.

Sharpness

The Sharpness adjustment on your television adjusts the
clarity of the edges around objects for the clearest picture
quality. The general rule when adjusting sharpness is to turn it
up anywhere from its middle to highest level.

Tint or Hue

The Tint or Hue adjustment on your television adjusts the color
of the flesh tones to more Green or red. The most effective
way to use this adjustment is to display row or column of colors
side-by-side and then adjust them until the color appears
correct to you.

Tuning Your Television

32

TView Gold User’s Guide

Chapter 5

Troubleshooting

This chapter describes possible problems that you might
encounter and ways to solve them.

Problem Possible Causes/Solutions

No video from
the TView Gold

Picture Rolls • Ensure that your secondary monitor and

• Check the connection from the computer’s

video output port to the monitor in port at
the rear of the TView Gold unit.

• Check the connection from the comp video

out port or S-Video out port to the input on
your monitor or VCR.

• Ensure that the TV or VCR is ON.

• Check the connection from the power

supply. Is the TView Gold unit plugged in?
Is the red power LED ON?

• Ensure that your television or VCR has

been configured to accept auxiliary video
input.

• Ensure that the TView Gold is connected to

the appropriate video connector on your TV
or VCR. At the TV or VCR end, the cable
should be connected to the VIDEO, VIDEO
IN, or AUX port.

computer monitor size are supported by the

Chapter 5

33

TView Gold User’s Guide

• Use the on-screen control to adjust size and

TView Gold

• Check the PAL/NTSC switch. If in North

America, Central America and Japan see
this for NTSC. For Europe and certain other
countries see this for PAL.

• Check and adjust vertical hold and hori-

zontal hold controls on your TV/monitor.

Flicker, or other
Distortion on
your screen

Colors are poor
quality or non­existent

TV image
overshoots or
fails to fill the
screen

Green power
LED does not
light

• Use of a RF modulator may cause image

quality problems. If at all possible, avoid
those devices that convert the TView Gold
signal into an antenna signal.

• Adjust the color and contrast controls on

your TV.

• Adjust the brightness control of the TView

Gold .

• Use of an RF modulator may cause image

quality problems. If at all possible, avoid
those devices that convert the TView Gold
signal into an antenna signal.

positioning.

• Adjust the vertical and horizontal size

controls on your TV.

• Check power connections.

• Possible power supply or TView Gold

failure.

TView Gold • Inspect the TView Gold unit for signs of

Troubleshooting

damage (i.e. broken pins, severed wires,

34

failure etc.)

TView Gold User’s Guide

TV or PC
screens that
have rolling
waves

• Possible bad or wrong power adapter being

used.

• Try another adapter or verify that you are

using the correct one.

Returning a Damaged or Failed TView
Gold Unit

To return a TView Gold unit, follow these steps:

1. Contact FOCUS Enhancements Technical Support at 1­408-370-9963. A representative is available from 9:00 AM
to 12:00 PM and 1:00 PM to 5:00 PM Pacific Standard
Time (PST). Explain the nature of the problem and any
evidence of damage you may have found. The customer
representative will either assist you with the specific
problem or give you a Return Materials Authorization
Number.

Note: No goods will be accepted for warranty repair or

return without an RMA number.

2. Pack the TView Gold carefully. If possible, use the original
shipping package. Send the package pre-paid and insured
via United Parcel Service (UPS) or US Mail to:

Chapter 5

35

TView Gold User’s Guide

FOCUS Enhancements
ATTN: RMA# (Your RMA Number)
1370 Dell Avenue

Campbell, CA 95008

FOCUS Enhancements will repair or replace your TView Gold
within 5-15 working days. For units not covered under the 3
year warranty, or where the warranty has been voided, a
minimum fee of $90.00.

Troubleshooting

36