tenance can cause injury
or property damage. Refer
to this manual for correct
installation and operational procedures. For assis-
tance or additional infor-
mation consult a qualied
installer, service agency
or the gas supplier.
WARNING: This is an
unvented gas-red heater. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ventilation section on page 7
of this manual.
This firebox has been
tested and approved by
the PFS Corporation under ANSI Z21.11.2 as a
decorative type unvented
room heater.
This appliance may be in-
stalled in an aftermarket*,
permanently located,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
*Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
WARNING: For use only
with a listed decorative type
unvented room heater. Do
not build a wood re.
2
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121082-01K
Page 3
SAFETY
Continued
WARNING: This product con-
tains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
WARNING: Do not allow fans
to blow directly into replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble,
operate or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning resemble the u,
with headaches, dizziness or nausea. If you
have these signs, heater may not be working
properly. Get fresh air at once! Have heater
serviced. Some people are more affected by
carbon monoxide than others. These include
pregnant women, people with heart or lung
disease or anemia, those under the inuence
of alcohol and those at high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this heater.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this heater.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on heater.
Fireplace front and screen become very hot when running replace. Keep children and adults
away from hot surfaces to avoid
burns or clothing ignition. Fireplace will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
Carefully supervise young
children when they are in the
room with replace. When using optional hand-held remote
accessory, keep selector switch
in OFF position to prevent children from turning on burners
with remote.
You must operate this replace
with the replace screen and
hood in place. Make sure replace screen and hood are in
place before running heater.
Keep appliance area clear and
free from combustible materials,
gasoline and other ammable
vapors and liquids.
121082-01K
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3
Page 4
SAFETY
Continued
1. This appliance is only for use with type of
gas indicated on rating plate. This appliance
is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from a
neighbor’s phone. Follow gas supplier’s
instructions
• if you cannot reach your gas supplier,
call the re department
4. This replace shall not be installed in a
bedroom or bathroom.
5. Do not use this fireplace as a wood-
burning replace. Use only logs provided
with replace.
6. Do not add extra logs or ornaments such
as pine cones, vermiculite or rock wool.
Using these added items can cause sooting. Do not add lava rock around base.
Rock and debris could fall into control
area of replace.
7. To prevent creation of soot, follow in-
structions in Cleaning and Maintenance,
page 25.
8. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off.
If heated, vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
9. This replace needs fresh air ventilation to
run properly. This replace has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the replace if enough fresh air is not available.
See Air for Combustion and Ventilation,
page 7. If replace keeps shutting off, see
Troubleshooting, page 26.
10. Do not run replace
• where ammable liquids or vapors are
used or stored
• under dusty conditions
11. Do not use this replace to cook food or
burn paper or other objects.
12. Do not use replace if any part has been
exposed to or under water. Immediately
call a qualied service technician to inspect replace and to replace any part of
control system and any gas control which
has been under water.
13. Do not operate fireplace if any log is
broken. Do not operate replace if a log
is chipped (dime-sized or larger).
14. Turn fireplace off and let cool before
servicing. Only a qualied service person
should service and repair replace.
15. Operating replace above elevations of
4,500 feet could cause pilot outage.
16. To prevent performance problems in
propane/LP units, do not use propane/LP
fuel tanks of less than 100 lbs. capacity
(propane/LP units only).
17. Provide adequate clearances around air
openings
.
LOCAL CODES
Install and use replace with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
National Fire Protection Association, Inc.
Note: Where listed vented decorative logs are required, thermostat operation is not permitted.
4
1430 Broadway
New York, NY 10018
Batterymarch Park
Quincy, MA 02269
www.fmiproducts.com
State of Massachusetts: The installation must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
121082-01K
Page 5
Log Set
PRODUCT IDENTIFICATION
Rear
Burner
Top Louver
Assembly
Fireplace
Hood
Top Outer Casing
Remote
Control
Figure 1 - Log Base Assembly
Front
Burner
Base
Assembly
UNPACKING
CAUTION: Do not remove
data plates attached to heater
base assembly. The data plates
contain important warranty and
safety information.
1. With utility knife, cut carton all the way
around above staples on bottom tray. Lift
carton off of heater. Remove packing.
Note: Hood is located on top of replace
in a carton.
PRODUCT FEATURES
OPERATION
This vent-free replace is clean burning. It requires no outside venting. There is no heat loss
out a vent or up a chimney. Heat is generated
by both realistic ames and glowing embers.
When used without blower, replace requires
no electricity making it ideal for emergency
backup heat.
SAFETY DEVICE
This replace has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff sys-
tem. ODS/pilot is a required feature for vent-
free room heaters. ODS/pilot system shuts off
replace if there is not enough fresh air.
Screen
Assembly
Bottom Louver Assembly
Figure 2 - Fireplace
2.
Locate one screw above top left corner
of replace screen. Remove and discard
screw. Lift replace screen up and pull out
to remove.
3. Remove protective packaging applied to
logs, log base assembly and replace.
4. Check heater for any shipping damage. If
heater is damaged call FMI PRODUCTS,
LLC at 1-866-328-4537 for replacement
parts before returning to dealer.
IGNITION SYSTEM
This replace has an electronic ignitor to light
heater fuel supply.
REMOTE CONTROL
This replace is equipped with a thermostat
remote control. Remote can also be used
manually. Use this remote to control tempera-
ture and ame height.
121082-01K
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5
Page 6
LOCATING FIREBOX
PLANNING
Plan where you will install rebox. This will
save time and money later when you install
your rebox. Before installation, consider the
following:
1. Where rebox will be located. Allow for
wall and ceiling clearances (see Installation Clearances, page 10).
PRODUCT SPECIFICATIONS
Left Side View
2. Everything needed to complete installation.
3. These models CANNOT be installed in
a bedroom unless maximum Btu rating
of installed vent-free log set is less than
10,000 Btu/hr.
4. Proper air for combustion and ventilation
(page 7).
Firebox Top View
Right Side View
Front View
Figure 3 - Firebox Dimensions
6
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121082-01K
Page 7
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or
space unless the required volume of indoor combustion air
is provided by the method described in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors to
keep cold air out and warm air in. During heat-
ing months, home owners want their homes
as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, reboxes, clothes dryers and
fuel burning appliances draw air from house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of these three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 7 through 9 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 9.
If your home does not meet all of the three
criteria above, proceed to Determining
Fresh-Air Flow for Heater Location, page 8.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu per hour (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed
in that space and an unconned space as a
space whose volume is not less than 50 cubic
feet per 1,000 Btu per hour (4.8 m3 per kw)
of the aggregate input rating of all appliances
installed in that space. Rooms communicating
directly with the space in which the appliances
are installed*, through openings not furnished
with doors, are considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
-11
kg per pa-sec-m2) or
121082-01K
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7
Page 8
AIR FOR COMBUSTION AND VENTILATION
Continued
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will
install heater plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 22 ft. (length) x 18 ft.
(width) x 8 ft. (ceiling height) = 3168 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 3168 cu. ft. (volume of space) x 20
= 63,360 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free replace __________ Btu/Hr
Gas water heater* __________Btu/Hr
Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* __________ + Btu/
Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:Gas water heater _________ Btu/Hr
Vent-free replace + ________ Btu/Hr
Total = ________ Btu/Hr
40,000
39,000
79,000
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/
Hr used.
_______ Btu/Hr (maximum the space can
support)
_______ Btu/Hr (actual amount of Btu/Hr
used)
Example: 63,360 Btu/Hr (maximum the
space can support)
79,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides an
unconned space, remove door to adjoining
room or add ventilation grills between rooms.
See Ventilation Air From Inside Building,
page 9.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 9.
C. Install a lower Btu/Hr replace, if lower Btu/
Hr size makes room unconned.
If the actual Btu/Hr used is less than the
maximum Btu/Hr the space can support, the
space is an unconned space. You will need
no additional fresh air ventilation.
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.
8
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121082-01K
Page 9
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills
Into
Adjoining
Room,
Option 1
12"
12"
AIR FOR COMBUSTION AND VENTILATION
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of
ceiling and one within 12" of oor on wall
connecting two spaces (see options 1 and
2, Figure 4). You can also remove door into
adjoining room (see option 3, Figure 3). Follow
the National Fuel Gas Code, ANSI Z223.1/
NFPA 54, Air for Combustion and Ventilation
for required size of ventilation grills or ducts.
Figure 4 - Ventilation Air from Inside
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.
121082-01K
Building
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Continued
Outlet
Air
Inlet
Air
Figure 5 - Ventilation Air from Outdoors
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
person must install replace.
Follow all local codes.
replace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
• in high trafc areas
• in windy or drafty areas
Outlet
Air
Inlet Air
Ventilated
Attic
Crawl Space
Ventilated
To Attic
To
Crawl
Space
INSTALLATION
WARNING: A qualied service
WARNING: Never install the
clothing or other ammable
objects are less than 36" from
the top and 42" from front of
heater. For side clearances see
Figure 6, page 10
9
Page 10
INSTALLATION
Continued
CAUTION: This replace cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to replace. Installing
replace next to vinyl or cloth
wall coverings or operating
heater where impurities (such
as, but not limited, to tobacco
smoke, aromatic candles, clean-
ing uids, oil or kerosene lamps,
etc.) in the air exist, may discolor
walls or cause odors.
Note: Your replace is designed to be used in
zero clearance installations. Wall or framing material can be placed directly against any exterior
surface on the rear, sides or top of your replace,
except where standoff spacers are integrally attached. If standoff spacers are attached to your
replace, these spacers can be placed directly
against wall or framing materials.
Use dimensions shown for rough openings
to create easiest installation. See Built-In
to air. Although this is benecial, installing
replace in rooms without enough ventila-
tion air may cause mildew to form from too
much moisture. See Air for Combustion and
Ventilation, page 7.
IMPORTANT: Make sure replace is level.
If replace is not level, log set will not work
properly.
CHECK GAS TYPE
Use correct gas type (natural or propane/
LP) for your replace. If your gas supply
is not correct, do not install replace. Call
dealer where you bought replace for proper
type replace.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
10
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INSTALLATION CLEARANCES
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
oor, ceiling and adjoining wall.
Carefully follow the instructions below. This
will ensure safe installation.
Minimum Wall and Ceiling Clearances (see
Figure 6)
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 6.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side
of the replace cabinet (see Figure 6).
B. Clearances from top of rebox opening to
ceiling should not be less than 42".
C. When rebox is installed on carpeting or
other combustible material, other than
wood ooring, rebox should be installed
on a metal or wood panel extending full
width and depth of the enclosure.
D. Clearances from bottom of rebox to oor
is 0".
These reboxes can be installed as freestanding units against a wall with approved, optional
cabinet mantels (see Accessories, page 31)
or as a built-in unit. Clearances are the same
for either installation method.
CAUTION: Do not install
the rebox directly on carpet
or vinyl.
Example
*
*Minimum 16" from Side Wall
Figure 6 - Minimum Clearance for
Combustible to Wall
121082-01K
Page 11
INSTALLATION
Supplied
Firebox Hood
Must Be Used
at All Times
Wire-mesh
Screen
Firebox
Noncombustible
Material May
Project Off this
Surface above
the Firebox Hood
Mantel Shelf
Note: Any portion of the
mantel shelf must NOT
extend beyond this profile.
12" 16" 20"
1
1
/
2
"
6
3
/
4
"
12"
Note: All vertical
measurements are
from top of fireplace
hood opening to
bottom of mantel shelf.
These minimum
clearances replace any
other recommended
clearances supplied
with your ANSI Z21.11.2
approved gas logs.
Wall board or facing
material (above
firebox) may be of
combustible material,
including decorative
mantel ornaments or
other similar projections off of the facing
material.
Framing
Material
Continued
Mantel Clearances for Built-In
Installation
If placing custom mantel above built-in rebox,
you must meet minimum allowable clearance
between mantel shelf and top of firebox
opening shown in Figure 7. These are minimum allowable mantel clearances for a safe
installation. Use larger clearances wherever
possible to minimize heating of objects and
materials placed on mantel.
CAUTION: Do not allow vent-
free gas log heater to touch or extend beyond replace screen.
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above rebox
may become hot to the touch.
If installed properly, these temperatures meet the requirement
of the national product standard.
Follow all minimum clearances
shown in this manual.
NOTICE: If your installation does
not meet the minimum clearances
shown, you must do one of the
following:
• raise the mantel to an acceptable height
• remove the mantel
BUILT-IN FIREBOX INSTALLATION
Built-in installation of this rebox involves
installing rebox into a framed-in enclosure.
This makes front of rebox ush with wall.
Optional brass trim accessories are available
(see Accessories, page 31). Brass trim will ex-
tend past sides of rebox approximately 1/2".
This will cover rough edges of wall opening.
If installing a mantel above rebox, you must
follow clearances shown in Figure 6, page 10.
Follow instructions below to install rebox in
this manner.
1. Frame in rough opening. Firebox framing
should be constructed of 2 x 4 lumber or
heavier. Use dimensions in Table 1 and
rough opening layout in Figure 8, page
12. Adjust framing so that rebox ushes
with nished wall surface. If installing in a
corner, use dimensions in Figures 8 and
9, page 12 for rough opening.
121082-01K
Figure 7 - Minimum Mantel Clearances for Built-In Installation
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11
Page 12
INSTALLATION
Depth
(Minimum)
Width
(Inside to Inside)
Height
37"
45°
41
1
/2"
5
2
11
/
3
2
"
74"
TOP VIEW
FOR 36"MODELS
Continued
2.
Install gas piping to rebox location. See
Installing Gas Piping to Fireplace Location
on page 13 and Connecting Fireplace to Gas
Supply, page 15.
IMPORTANT: If installing blower accessory
(circulating models with louvers only), see
Hard-Wiring Firebox, page 19.
3. Carefully set rebox in front of rough opening with back of rebox inside wall open-
ing. IMPORTANT: If installing a perimeter
trim kit, see instructions included with
trim accessory. You must install shoulder
screws from trim kit now.
4. Carefully insert firebox into rough
opening.
5. Attach rebox to wall studs using nails
or wood screws through holes in nailing
ange (see Figure 10).
6. If using an optional perimeter trim kit,
install the trim after nal nishing and/or
painting of wall. See instructions included
with trim accessory for attaching trim.
7. Install and properly test gas log heater.
Follow installation instructions included
with the vent-free gas log heater that is
being installed.
IMPORTANT: When nishing your rebox,
combustible materials such as wall board,
gypsum board, sheet rock, drywall, plywood,
etc. may be butted up next to the sides and top
of the rebox. Combustible materials should
never overlap the rebox front facing.
WARNING: Use only noncom-
bustible mortar or adhesives when
overlapping the front facing with
noncombustible facing material.
Rough Opening Dimensions for
Built-in Installation
Front Width
(Inside to
Height
Inside)
41 1/2"40 1/2"20 3/4"
Figure 8 - Rough Opening for Installing
in Wall
Depth
(Minimum)
WARNING: Do not allow any
combustible materials to overlap
the rebox front facing.
IMPORTANT: Noncombustible materials such
as brick, tile, etc. may overlap front facing, but
should never cover any necessary openings
like louvered slots.
WARNING: Do not allow non-
combustible materials to cover
any necessary openings like
louvered slots.
12
Figure 9 - Rough Opening for Installing
Nails or
Wood
Screws
Figure 10 - Attaching Firebox to Wall
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in Corner Wall
Nailing
Flange
Studs
121082-01K
Page 13
INSTALLATION
Continued
INSTALLING FIREBOX USING
OPTIONAL ACCESSORY MANTELS
WARNING: A qualied service
person must install rebox. Follow all local codes.
This rebox may be installed using the corner
or cabinet mantel with hearth base accessories against a wall in your home. A trim
kit is included with mantel accessories (see
Accessories, page 31).
1. Assemble cabinet mantel, hearth base,
and trim accessories. Assembly instructions are included with each accessory.
2.
Install gas piping to rebox location. See
Installing Gas Piping to Fireplace Location.
You may have to cut a hole in the oor or
wall to run gas line to rebox. Make sure
to locate access hole so it is covered by
mantel/base when installed.
3.
Place hearth base against wall at installation
location. Cut an access hole in hearth top to
run exible gas line to rebox (see Figure 11).
Make sure to locate access hole so cabinet
mantel will cover it when installed.
Note: You can secure base to oor using
wood screws. Countersink screw heads
and putty over.
4. Route exible gas line through access
hole in hearth base.
5.
Center cabinet mantel on hearth base
(see Figure 12). Make sure mantel is ush
against wall.
6. Install trim kit furnished with mantel. See
instruction sheet included with mantel.
7. Carefully insert rebox into cabinet mantel.
Be careful not to scratch rebox, mantel,
base, etc. when installing (see Figure 13).
Hearth
Base
Rigid Pipe and
Gas Shutoff
Valve
Figure 11 - Placing Hearth Base
Accessory Against Wall
Gas Line
Access Hole
Mantel
Hearth
Base
Figure 12 - Center Mantel on Hearth Base
Figure 13 - Inserting Firebox Into
Cabinet Mantel (Model May Vary From
Illustration)
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied service
person must connect replace
to gas supply. Follow all local
codes.
CAUTION: Never connect propane/LP replace directly to the
propane/LP supply. This replace
requires an external regulator
(not supplied). Install the external
regulator between the replace
and propane/LP supply.
121082-01K
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13
Page 14
INSTALLATION
Continued
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Installation Items Needed
Before installing replace, make sure you
have the items listed below.
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
• pipe wrench
• approved exible gas line with gas con-
nector (if allowed by local codes) (not
provided)
* A equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
14. Pointing the vent down protects it from
freezing rain or sleet.
Propane/LP
Supply Tank
Figure 14 - External Regulator With Vent
Pointing Down
14
External
Regulator
with Vent
Pointing
Down
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CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to replace.
If pipe is too small, undue loss
of volume will occur.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from replace
(see Figure 15).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged replace valves. Never use
sealant on are threads.
Equipment Shutoff Valve
With 1/8" NPT Tap*
Natural Gas
From Gas Meter
(5" W.C.** to 10.5"
W.C. Pressure)
Propane/LP
From External
Regulator
(11" W.C.** to 14"
3" Minimum
Cap Pipe Tee
Nipple Joint
Figure 15 - Gas Connection
* Purchase the optional shutoff valve from
your dealer.
** Minimum inlet pressure for purpose of input
adjustment.
W.C. Pressure)
Sediment Trap
121082-01K
Page 15
INSTALLATION
Continued
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 15,
page 14. Locate sediment trap where it is
within reach for cleaning. Install in piping
system between fuel supply and replace.
Locate sediment trap where trapped matter
is not likely to freeze. A sediment trap traps
moisture and contaminants. This keeps them
from going into replace gas controls. If sediment trap is not installed or is installed wrong,
replace may not run properly.
CONNECTING FIREPLACE TO GAS
SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not
provided)
1. Remove replace screen. Remove one
screw that holds replace screen in place
for shipping. This screw is located near
top left side of screen. Discard screw.
Lift replace screen up and pull out to
remove.
2. Remove screws that attach log base
assembly to replace (see Figure 16).
Carefully lift up log base assembly and
remove from replace (see Figure 16).
Note: If adding the G8007 series brick liner
accessory, install it now. Follow instructions
in G8007 accessory kit.
CAUTION: Do not pick up
log base assembly by burner.
This could damage burner. Only
handle base by grates.
3. Route gas line (provided by installer)
from equipment shutoff valve to replace.
Route exible gas supply line through one
of the access holes.
NOTICE: Most building codes
do not permit concealed gas
connections. A exible gas line
is provided to allow accessibility
from the replace (see Figure 17).
The exible gas supply line connection to the equipment shutoff
valve should be accessible.
4. Attach exible gas line to gas supply (see
Figure 17). Check tightness of exible gas
line attached to gas regulator of replace
(see Figure 17).
5. Check all gas connections for leaks. See
Checking Gas Connections, page 16.
6. Replace log base assembly back into
replace. Feed exible gas line into replace base area while replacing log base
assembly. Make sure the entire exible
gas line is in replace base area. Reattach log base assembly to replace with
screws removed in step 2.
Figure 16 - Removing Log Base
Assembly From Fireplace
121082-01K
To Fireplace
Gas Regulator
Flexible Gas Line
from Fireplace
Gas Regulator
Figure 17 - Attaching Flexible Gas Lines
www.fmiproducts.com
Equipment
Shutoff Valve
Provided by
Installer
Propane/LP
To External
Regulator
Natural Gas
To Gas Meter
Together
15
Page 16
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas pip-
ing and connections, internal
and external to unit, for leaks
after installing or servicing. Correct all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak
detection fluid to all joints.
Bubbles forming show a leak.
Correct all leaks at once.
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply and
replace. See guidelines under
Connecting Fireplace to Gas
Supply, page 15.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect replace with its main gas
valve (control valve) and equipment shut-
off valve from gas supply piping system.
Pressures in excess of 1/2 psig will dam-
age replace regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system.
Apply noncorrosive leak detection uid to all
joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply. Check recon-
nected ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see
Figure 18).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or pro-
pane/LP supply to equipment shutoff valve
for propane/LP (see Figures 19 and 20).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff Valve
Figure 18 - Equipment Shutoff Valve
Gas Control Valve
Figure 19 - Checking Gas Joints for
Natural Gas
Equipment Shutoff Valve
Gas Control Valve
Figure 20 - Checking Gas Joints for
Propane/LP Gas
Open
Closed
Equipment
Shutoff
Valve
Gas Meter
Propane/LP
Supply Tank
16
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121082-01K
Page 17
INSTALLATION
Continued
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
1. Open equipment shutoff valve (see
Figure 18, page 16).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of replace is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control valve (see Figures
19 or 20, page 16). Apply noncorrosive
leak detection uid to all joints. Bubbles
forming show a leak.
5. Correct all leaks at once.
6. Light replace (see Operation, page 20.)
Check all other internal joints for leaks.
7. Turn off replace (see To Turn Off Gas to
Appliance, page 21.
INSTALLING BATTERIES IN
REMOTE CONTROL AND RECEIVER
WARNING: Make sure your
selector switch is in OFF position before installing or changing batteries in your hand-held
remote or receiver.
Hand-Held Remote Control
The hand-held remote control uses 3 AAA
batteries (not included).
To install batteries:
1. Remove battery housing cover from back
of hand-held remote (see Figure 21).
2. Install or replace batteries.
Battery Housing
Cover
3. Replace battery housing cover.
When batteries are installed, the "little house"
icon with current room temperature will be displayed (see Figure 22). This icon will always
show in the control window as long as the
batteries have power.
Figure 22 - Remote Display
Remote Receiver
The remote receiver uses 4 AA batteries (not
included). To install or replace batteries:
1. Open lower louver to gain access to receiver.
2. Remove screws from cover place.
3. Remove battery housing cover.
4. Install or replace batteries.
5. Replace battery housing cover.
6. Replace cover plate.
Receiver
Battery Housing
Cover
Cover Plate
Screws
Figure 23 - Battery Install Remote
Control Receiver
AAA
-
+
AAA
AAA
-
Figure 21 - Battery Install Hand-Held
121082-01K
Remote Control
www.fmiproducts.com
+
-
+
17
Page 18
INSTALLATION
Continued
INSTALLING LOGS
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
CAUTION: Do not remove
the data plates attached to the
heater base assembly. The data
plates contain important safety
and warranty information.
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place bottom log in center of the base
assembly as shown in Figure 24.
2. Rest rear log in back corner sections of
base assembly as shown in Figure 24.
Make sure log is completely vertical and
not leaning in toward burner where the
ame will touch the log.
3. Position front right log against right side
of grate prongs (see Figure 24).
4. Position front left log against left side of
grate prongs (see Figure 24).
5. Place middle right log over front right and
bottom logs as shown in Figure 25. Be
sure hole in middle right log seats over
pin in bottom log.
6. Place middle left log over front left and
bottom logs as show in Figure 25. Be
sure hole in middle left log seats over pin
in front left log.
WARNING: You must operate
this replace with the replace
screen in place. Make sure replace screen is in place before
running replace.
Middle Right Log
Middle Left Log
Front
Left Log
Grate
Prongs
Base Assembly
Figure 24 - Installing Bottom Logs
18
Rear Log
Bottom
Log
Front Right
Log
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Pin on Front
Left Log
Bottom
Log
Figure 25 - Installing Top Logs
121082-01K
Page 19
INSTALLATION
Continued
HARD-WIRING FIREBOX
NOTICE: A qualied electrician
must connect electrical wiring to
duplex outlet for built-in installation. Follow all local codes. In
absence of local codes follow
2. Route electrical cable through strain relief
and handy box (see Figure 26). Tighten
screws on strain relief.
3. Connect electrical cable to duplex outlet.
Match wire colors to those on duplex outlet. Be sure to connect the ground wire.
4. Place duplex outlet back into handy box
and secure with screws. Replace outlet
cover.
Duplex Box/Handy Box
INSTALLING FIREPLACE HOOD
AND SCREEN
1. Loosen screws inside top edge of rebox.
Slide notches in hood over screws and
tighten screws (see Figure 27).
2. Install replace screen by slipping notches
of replace screen over screws on front
of replace (see Figure 28).
Screw
Hood
Figure 27 - Hood Placement
(Model May Vary From Illustration)
Figure 26 - Hard-Wiring Firebox
121082-01K
Screws
Strain Relief
www.fmiproducts.com
Screw
Screen
Figure 28 - Screen Placement
(Model May Vary From Illustration)
19
Page 20
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, per-
sonal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting
the pilot, follow these instructions
exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualied service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate
this replace with the replace
screen in place. Make sure replace screen is installed before
running replace.
NOTICE: During initial operation
of new replace, burning logs
will give off a paper-burning
smell. Open damper or window
to vent smell. This will only last
a few hours.
1. STOP! Read the safety information, column 1.
2. Make sure equipment shutoff valve is
fully open.
3. Set remote selector switch in OFF
position.
WARNING: Burners will come
on automatically within one minute
when the selector switch is in the
ON position after the pilot is lit.
4. Press in and turn control knob clockwise
5. Wait ve (5) minutes to clear out any gas.
6. Press in and turn control knob counter-
Note: You may be running this heater for
to the OFF position.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, column 1. If you
don’t smell gas, go to the next step.
clockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 29).
the rst time after hooking up to gas supply. If so, the control knob may need to be
pressed in for 30 seconds or more. This will
allow air to bleed from the gas system.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
Blower Control Knob
Ignitor Button
OFF
HI
O
L
I
T
P
F
O
F
N
O
LO
Control Knob
Figure 29 - Control Knob and Ignitor
Button Location
20
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121082-01K
Page 21
OPERATION
Continued
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner.
If needed, keep ignitor button pressed in
until pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob
counterclockwise to the ON
position.
10. Wait one minute and switch selector
switch to the ON position to light burners
(see Figure 30). When using in the ON
position (without remote) burners will
light on high. There is no adjustment to
the ames without using remote.
11. To leave pilot lit and shut off burners only,
turn control knob clockwise to the
PILOT position, or use remote control
manual OFF button, or set selector switch
in the OFF position.
WARNING: Make sure the se-
lector switch is in the OFF position
when you are away from home for
long periods of time. Heater will
come on automatically with selec-
tor switch in the ON position.
ON REMOTE OFF
Figure 30 - Remote Selector Switch in
ON Position
PRG
Pilot
Burner
Figure 31 - Pilot
Ignitor
Electrode
(Natural)
Pilot
Burner
Figure 32 - Pilot
Ignitor
Electrode
(Propane/LP)
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the
OFF position.
2. Set selector switch in the OFF position.
3. Close equipment shutoff valve (see Figure
18, page 16).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, page 20.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
through 11 under Lighting Instructions.
BLOWER
OPERATION
WARNING: This replace has
a three-prong, grounded electrical
plug. This plug helps protect you
against electrical shock. Only connect plug to a properly grounded,
three-prong receptacle. Do not cut
or remove the grounding prong
from this plug.
Locate the blower switch by opening lower
louver on replace. Blower switch is located
at lower center inside louver door.
Note: It is safe to operate replace with blower
turned off. However, the blower helps distribute
heated air from the replace.
Note: Periodically check the louvers of the
rebox and remove any dust, dirt or other
obstructions.
121082-01K
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21
Page 22
OPERATION
Continued
HAND-HELD
REMOTE OPERATION
BATTERIES
WARNING: Make sure your
selector switch is in OFF position before installing or changing batteries in your hand-held
remote or receiver.
For installing or replacing batteries in remote
control or receiver, see Installing Batteries in
Remote Control and Receiver on page 17.
Low Battery - Hand-Held Remote Control
When batteries in hand-held remote control
are low, an icon will appear on display.
Low Battery - Remote Receiver
When batteries in receiver are low, no acoustic
signal will be given when ON/OFF button is
pressed. If batteries in receiver are low, replace
can be switched on manually by moving remote
selector switch to ON (see Figure 33).
ON
OPERATING REMOTE CONTROL
WARNING: Fireplace can
turn on suddenly. Keep away
from burner.
After lighting pilot, let pilot ame burn for about
one minute. Slide remote selector switch to
REMOTE position. You can now turn burner
on and off with remote.
IMPORTANT: Do not leave selector switch in
REMOTE or ON position when pilot is not lit.
This will drain batteries.
When any button is pushed on remote control,
LCD display will glow blue. Blue glow will go
off after several seconds if no action is being
taken with remote.
ON/OFF
Push ON/OFF button and burners will come
on in high position (see Figure 35). An
acoustic signal from the receiver conrms
the command.
Push ON/OFF button again and burners will
turn off. A beep from receiver conrms the
command.
Figure 33 - Low Battery Display
FAHRENHEIT/CELSIUS INDICATOR
You can set your hand-held remote control to
display the temperature in either Fahrenheit
or Celsius. With remote control off, press
THERMOSTAT button and MODE button at
the same time. This will toggle the display
from °F to °C.
Figure 34 - Remote Control Display
Fahrenheit to Celsius
22
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LCD
Display
ON/OFF
THERMOSTAT
UP/ DOWN
Arrows
MODE
Figure 35 - Hand-Held Remote Control
121082-01K
Page 23
OPERATION
Continued
FLAME HEIGHT
This function allows you to control height of
ames through 5 levels (see Figure 36). Se-
lect manual ame height function by pressing
MODE button until a ame is shown in lower
left corner of display. Use UP/DOWN arrow
button to set desired ame height (see Figure
35, page 22). A beep from receiver conrms
the command.
ONON
MAX
MINIMUMMAXIMUM
Figure 36 - Remote Control Display of
Flame Height Minimum and Maximum
ROOM THERMOSTAT
The remote control can operate as a room
thermostat. The thermostat can be set to a
desired temperature to control the comfort
level in the room.
To activate, press THERMOSTAT button on
remote control (see Figure 35, page 22). The
word ON will appear to the right of temperature
bulb graphic on display (see Figure 37). Use
UP/DOWN arrow button to set desired room
temperature. Control system will cycle replace
on or off to maintain selected temperature.
Room
ON
Figure 37 - Room Temperature Setting
SMART THERMOSTAT
The Smart Thermostat adjusts ame height
in accordance to differences between set
temperature and room temperature. As room
temperature gets closer to set temperature the
smart function will modulate the ame lower.
As room temperature cools, it will modulate
the ame higher.
121082-01K
Temperature
Set
Temperature
www.fmiproducts.com
To activate this function, press THERMOSTAT
button until the word SMART appears to the
right of temperature bulb graphic on display.
Use UP/DOWN arrow button to set desired
room temperature. The control system will
cycle the replace on or off to maintain selected temperature.
SMART
MAX
Figure 38 - Smart Thermostat Setting
CHILD SAFETY LOCK-OUT
This function lets you deactivate the remote
control buttons. It is active when the lock icon
is lit on the display.
To activate, press MODE button and UP arrow button at the same time. To deactivate,
press again.
ON
Figure 39 - Child Safety Lock-Out
REPLACING HAND-HELD REMOTE
CONTROL ONLY
If your remote ever needs to be replaced you
will not need to replace the receiver.
To program receiver with a new hand-held
remote, insert a small pin or paper clip into
hole on receiver face plate marked PRG. The
receiver will beep 3 times to indicate it is ready
to accept a new remote transmitter. Press
the ON/OFF button on your remote and the
receiver will beep 4 times to conrm it receives
commands from the new remote.
ON REMOTE OFF
PRG
To
Program
Receiver
Figure 40 - Programing Remote Control
to Receiver
23
Page 24
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 41 shows a correct pilot ame pattern.
Figure 42 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools,
the replace will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 42
• turn replace off (see To Turn Off Gas to
Appliance, page 21)
• see Troubleshooting, page 26
Note: The correct pilot ame on natural gas
units will have a slight curve, but ame should
be blue and have no yellow or orange color.
(Pilot May Vary From Ones Shown)
Pilot
Burner
Thermocouple
Pilot Burner
FRONT BURNER FLAME PATTERN
Figure 43 shows correct front burner ame
pattern. Figure 44 shows incorrect front
burner ame pattern. The incorrect burner
ame pattern shows yellow tipping at top of
blue ame.
If front burner ame pattern is incorrect, as
shown in Figure 44
• turn replace off (see To Turn Off Gas to
Appliance, page 21)
• see Troubleshooting, page 26
Figure 43 - Correct Burner Flame Pattern
Yellow Tipping
At Top of Blue
Flame
Figure 41 - Correct
Pilot Flame Pattern
Figure 42 - Incorrect
Pilot Flame Pattern
MAIN BURNER
Periodically inspect all burner ame holes with
the heater running. All slotted burner ame
holes should be open with yellow ame present. All round burner ame holes should be
open with a small blue ame present. Some
burner flame holes may become blocked
by debris or rust, with no ame present. If
so, turn off heater and let cool. Remove
blockage. Blocked burner ame holes may
create soot.
24
www.fmiproducts.com
Figure 44 - Incorrect Burner Flame
Pattern
121082-01K
Page 25
CLEANING AND MAINTENANCE
WARNING: Turn off replace
and let cool before cleaning.
CAUTION: You must keep
control areas, burner and circulating air passageways of
replace clean. Inspect these
areas of replace before each
use. Have replace inspected
yearly by a qualied service
person. Fireplace may need
more frequent cleaning due to
excessive lint from carpeting,
bedding material, pet hair, etc.
4. Check injector holder located at end of
burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into primary air holes on injector
holder.
6. In case any large clumps of dust have now
been pushed into burner repeat steps 3
and 4.
Clean pilot assembly also. A yellow tip on pilot
ame indicates dust and dirt in pilot assembly.
There is a small pilot air inlet hole about two
inches from where pilot ame comes out of
pilot assembly (see Figure 46). With unit off,
lightly blow air through air inlet hole. You may
blow through a drinking straw if compressed
air is not available.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides
a clean burning ame. Keep these holes clear
of dust, dirt, lint and pet hair. Clean these air in-
let holes prior to each heating season. Blocked
air holes will create soot. We recommend that
you clean the unit every three months during
operation and have heater inspected yearly by
a qualied service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could damage the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt
(see Figure 45).
3. Blow air through the ports/slots and holes
in burner.
Ports/
Slots
Burner
Tube
Primary Air
Inlet Holes
Figure 45 - Injector Holder On Outlet
Burner Tube
Ports/Slots
Burner
Tube
Pilot
Assembly
Pilot Air
Inlet Hole
Figure 46 - Pilot Inlet Air Hole
Injector
Holder
121082-01K
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25
Page 26
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
When ignitor button is pressed,
there is no spark at ODS/
pilot.
When ignitor button is pressed,
there is spark at ODS/pilot but
no ignition.
1. Ignitor electrode not connected to ignitor cable.
2. Ignitor cable pinched or
wet.
3. Broken ignitor cable.
4. Bad ignitor.
5. Ignitor electrode positioned
wrong.
6. Ignitor electrode broken.
7. Battery not installed, battery
power low or battery not
installed correctly.
1. Gas supply turned off or
equipment shutoff valve
closed.
2. Control knob not in PILOT
position.
3. Control knob not pressed in
while in PILOT position.
4. Air in gas lines when
installed.
5. Depleted gas supply (propane/LP only).
6. ODS/pilot is clogged.
7. Gas regulator setting is not
correct.
1. Reconnect ignitor cable.
2. Free ignitor cable if pinched
by any metal or tubing. Keep
ignitor cable dry.
3. Replace ignitor cable.
4. Replace ignitor.
5. Replace pilot assembly.
6. Replace pilot assembly.
7. Install new alkaline battery in
electronic ignitor. Verify battery is installed correctly.
1. Turn on gas supply or open
equipment shutoff valve.
2. Turn control knob to PILOT
position.
3. Press in control knob while
in PILOT position.
4. Continue holding down
control knob. Repeat igniting operation until air is
removed.
5. Contact local propane/LP
gas company.
6. Clean ODS/pilot (see Clean-
ing and Maintenance, page
25) or replace ODS/pilot
assembly.
7. Replace gas regulator.
26
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121082-01K
Page 27
TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
ODS/pilot lights but flame
goes out when control knob
is released.
Burner does not light after
ODS/pilot is lit.
Delayed ignition of one or both
burners.
Burner backring during combustion.
1. Control knob not fully
pressed in.
2. Control knob not pressed in
long enough.
3. Equipment shutoff valve not
fully open.
4. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve.
6. Thermocouple damaged.
7. Control valve damaged.
8. Safety interlock system has
been triggered.
1. Inlet gas pressure is too
low.
2. Burner orice(s) clogged.
3.
Thermopile leads disconnected or improperly connected.
4. Burner will not come on in
remote position.
5. Wire disconnected from gas
control.
1. Manifold pressure is too
low.
2. Burner orice(s) clogged.
3. Mislocated crossover
tube.
1. Burner orice is clogged or
damaged.
2. Damaged burner.
3. Gas regulator defective.
1. Press in control knob fully.
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds.
3. Fully open equipment shutoff valve.
4. A) Contact local natural or
propane/LP gas company.
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 25) or replace ODS/
pilot assembly .
5. Hand tighten until snug, then
tighten 1/4 turn more.
6. Replace pilot assembly.
7. Replace control valve.
8. Wait one minute for safety
interlock system to reset.
Repeat ignition operation.
1. Contact local natural or
propane/LP gas company.
2. Clean burner(s) (see
Cleaning and Maintenance,
page 25) or replace burner
orice(s).
3. Reconnect leads (see Wiring Diagram, page 30).
4. Replace battery in transmitter and receiver.
5.
See Wiring Diagram, page 30.
1. Contact local natural or
propane/LP gas company.
2. Clean burner(s) (see Cleaning
and Maintenance, page 25)
or replace burner orice(s).
3. Contact qualified service
person.
1. Clean burner (see Cleaning
and Maintenance, page 25)
or replace burner orice(s).
2. Replace damaged burner.
3. Replace gas regulator.
121082-01K
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27
Page 28
TROUBLESHOOTING
Continued
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
Slight smoke or odor during
initial operation.
Moisture/condensation noticed on windows.
Heater produces a whistling
noise when burners are lit.
White powder residue forming
within burner box or on adjacent walls or furniture.
Remote does not function.1. Battery is not installed. Bat-
Yellow ame in front burner
during burner combustion.
Fireplace produces a clicking/
ticking noise just after burner
is lit or shut off.
1. Not enough air.
2. Gas regulator defective.
3. Residues from manufacturing processes and logs
curing.
1. Not enough combustion/
ventilation air.
1. Turning control knob to HI
position when burners are
cold.
2. Air in gas line.
3. Air passageways on heater
blocked.
4. Dirty or partially clogged
burner orice(s).
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue.
tery power is low.
2. Wire connection loose or
wire broken.
1. Not enough air.
2. Gas regulator defective.
1. Metal expanding while
heating or contracting while
cooling.
1. Check burner for dirt and
debris. If found, clean burner
(see Cleaning and Maintenance, page 25).
2. Replace gas control.
3. Problem will stop after a few
hours of operation.
1. Refer to Air for Combus-tion and Ventilation require-
ments (page 7).
1. Turn control knob to LO
position and let warm up for
a minute.
2.
Operate burners until air is
removed from line. Have gas
line checked by local natural
or propane/LP gas company.
3. Observe minimum installation
clearances (see page 10).
4. Clean burners (see Cleaning
and Maintenance, page 25)
or replace burner orice(s).
1. Turn heater off when using
furniture polish, wax, carpet
cleaners or similar products.
1. Replace batteries (4-AA in
receiver and 3-AAA in hand
set) in receiver and remote
control.
2. Check wiring connections
(see Wiring Diagram, page
30). Replace wiring harness
if necessary.
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning and
Maintenance, page 25).
2. Replace gas regulator.
1. This is normal with most
heaters. If noise is excessive, contact qualied service person.
28
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121082-01K
Page 29
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
•
Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM POSSIBLE CAUSEREMEDY
Fireplace produces unwanted
odors.
Fireplace shuts off in use (ODS
operates).
Gas odor even when control
knob is in OFF position.
Gas odor during combustion. 1. Foreign matter between
Dark residue on logs inside
of their replace. Note: After
removing all causes of residue
deposits, completely clean replace and appliance off residue
before reusing appliance.
Log set cycles to pilot, but room
temperature drops to a lower
than ideal level before log set
comes back on.
1. Heater burning vapors from
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT statement above).
2. Low fuel supply (propane/
LP only).
3. Gas leak. See Warning
statement at top of page.
1. Not enough fresh air is
available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Gas leak. See Warning
statement at top of page.
2. Control valve or gas control
defective.
control valve and burner.
2. Gas leak. See Warning
statement at top of page.
1. Improper log placement.
2. Drafts or other air currents
affecting ame pattern.
3. Air holes at burner inlet
blocked.
4.
Burner ame holes blocked.
1. Hand-held remote control is
too close to heater.
1. Open window to ventilate
room. Stop using odor causing products while heater is
running.
2. Rell supply tank (propane/
LP only).
3. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 16).
1. Open window and/or door
for ventilation.
2. Contact local natural or
propane/LP gas company.
3.
Clean ODS/pilot (see Cleaning
and Maintenance, page 25).
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 16).
2. Replace control valve or gas
control.
1. Take apart gas tubing and
remove foreign matter.
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 16).
1. Properly locate logs (see
Installing Logs, page 18).
2. Eliminate source of drafts
around heater.
3. Clean out air holes at burner
inlet. Periodically repeat as
needed.
4. Remove blockage.
1. Move hand-held remote
control unit farther away
from the heater.
121082-01K
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29
Page 30
SPECIFICATIONS
Model VSGF36NRC
• Rating (Variable): 33,000/21,500 Btu/Hr
• Type Gas: Natural Gas
• Ignition: Electronic
• Pressure Manifold: 3.5" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
• Shipping Weight: 120 lbs.
* For input adjustment
Model VSGF36PRC
• Rating (Variable): 33,000/21,500 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Pressure Manifold: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 13" W.C. Minimum* 11" W.C.
• Shipping Weight: 120 lbs.
* For input adjustment
TECHNICAL SERVICE
You may have further questions about installation, operation or troubleshooting. If so, contact
FMI PRODUCTS, LLC at 1-866-328-4537.
When calling, please have your model and
serial numbers of your rebox ready.
You can also visit FMI PRODUCTS, LLC’s
web site at www.fmiproducts.com.
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• propane/LP gas supply may be low for
You may feel your gas pressure is too low. If
so, contact your local gas supplier.
SERVICE HINTS
propane/LP unit
WIRING DIAGRAM
Note: For proper operation of remote control, wires from thermopile to control receiver must
be connected exactly as shown.
Black Connectors
White
Red
Receiver
To Thermopile
Figure 47 - Remote Control Wiring Diagram
30
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121082-01K
Page 31
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at
1-866-328-4537 for referral information. A
list of authorized dealers can be found by
visiting www.fmiproducts.com.
ACCESSORIES
Purchase these rebox accessories from
your local dealer. If they can not supply these
accessories, call FMI PRODUCTS, LLC at
1-866-328-4537 for information. You can
also write to the address listed on the back
page of this manual.
FIREBOX BRICK LINER - HFL401
All Models. Ceramic ber rebox liner adds
the look of real brick. Aged red color panels
with black mortar and straight brick pattern.
Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects
in material and workmanship for a period of four (4) years from the date of rst purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date
of rst purchase.
Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be
free from defects in material and workmanship for 30 days from the date of rst purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this
warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only
when installed by a qualied installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allowance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by
FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI
PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement
parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs,
unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of
the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper
installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all
implied warranties, including warranties of merchantability and tness for a particular purpose to four (4) years on
new products and 30 days on factory reconditioned products from the date of rst purchase. FMI PRODUCTS, LLC
makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not
be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential
damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
New Products
Factory Reconditioned Products
Terms Common to All Warranties
) _____________________________
) __________________________
2701 S. Harbor Blvd.
Santa Ana, CA 92704
1-866-328-4537
www.fmiproducts.com
121082-01
Rev. K
01/11
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