FMI VSGF28NTF, VSGF28PTF Operation And Installation Manual

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UNVENTED (VENT-FREE) GAS FIREPLACE SYSTEM
PFS
US
OWNER’S OPERATION AND INSTALLATION MANUAL
®
THERMOSTATICALLY-CONTROLLED MODELS
VSGF28NTF AND VSGF28PTF
WARNING: If the information in this manual is not
followed exactly, a re or explosion may result causing property damage, personal injury or loss of life.
— Do not store or use gasoline or other ammable
vapors and liquids in the vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
— Installation and service must be performed by a quali-
ed installer, service agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
For more information, visit www.fmiproducts.com
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TABLE OF CONTENTS
Safety .................................................................. 2
Local Codes......................................................... 4
Product Identication ........................................... 5
Unpacking............................................................ 5
Product Features ................................................. 5
Air For Combustion and Ventilation ..................... 6
Installation ........................................................... 8
Operation ........................................................... 18
Inspecting Burners............................................. 20
Cleaning ............................................................ 21
SAFETY
Wiring Diagram .................................................. 22
Specications .................................................... 22
Replacement Parts ............................................ 22
Troubleshooting ................................................. 23
Technical Service............................................... 27
Service Hints ..................................................... 27
Accessories ....................................................... 27
Parts .................................................................. 28
Warranty ..............................................Back Cover
WARNING: Improper in-
stallation, adjustment, al­teration, service or main-
tenance can cause injury or property damage. Refer
to this manual for correct
installation and operation­al procedures. For assis-
tance or additional infor-
mation consult a qualied installer, service agency or the gas supplier.
WARNING: This is an
unvented gas-red heat­er. It uses air (oxygen)
from the room in which
it is installed. Provisions for adequate combustion
and ventilation air must
be provided. Refer to Air for Combustion and Ven­tilation section on page 6
of this manual.
This appliance may be in-
stalled in an aftermarket*,
permanently located, manufactured (mobile) home, where not prohib­ited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
*Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
WARNING: This product
contains and/or generates
chemicals known to the state of California to cause cancer or
birth defects or other reproduc­tive harm.
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock and carbon monoxide poisoning.
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SAFETY
Continued
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If you have these signs, the replace may not
be working properly. Get fresh air at once!
Have replace serviced. Some people are
more affected by carbon monoxide than oth-
ers. These include pregnant women, people with heart or lung disease or anemia, those under the inuence of alcohol and those at
high altitudes. Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odor­making agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be present even though no odor exists.
Make certain you read and understand all warnings. Keep this manual for reference. It is your guide to safe and proper operation of
this replace.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a blow­er insert, heat exchanger insert or other accessory not approved for use with this replace.
WARNING: Do not allow fans
to blow directly into the replace. Avoid any drafts that alter burner ame patterns. Ceiling fans can create drafts that alter burner ame patterns. Altered burner patterns can cause sooting.
Due to high temperatures, the appliance should be located out of trafc and away from furniture and draperies.
Do not place clothing or other ammable material on or near the appliance. Never place any objects on the replace.
Fireplace front and screen be­come very hot when running re­place. Keep children and adults
away from hot surfaces to avoid
burns or clothing ignition. Fire­place will remain hot for a time after shutdown. Allow surfaces to cool before touching.
Carefully supervise young chil-
dren when they are in the room
with replace.
You must operate this replace with the replace screen and hood in place. Make sure re­place screen and hood are in place before running replace.
Keep the appliance area clear and free from combustible ma­terials, gasoline and other am­mable vapors and liquids.
1. This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas sup­plier’s instructions
• if you cannot reach your gas supplier,
call the re department
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SAFETY
Continued
4. This replace shall not be installed in a
bedroom or bathroom.
5. Do not use this replace as a wood-burn­ing replace. Use only the logs provided with the replace.
6. Do not add extra logs or ornaments such
as pine cones, vermiculite or rock wool.
Using these added items can cause soot­ing. Do not add lava rock around base. Rock and debris could fall into the control
area of replace.
7. This replace is designed to be smoke­less. If logs ever appear to smoke, turn off replace and call a qualied service
person. Note: During initial operation, slight smoking could occur due to log cur-
ing and replace burning manufacturing
residues.
8. To prevent the creation of soot, follow the instructions in Cleaning, page 21.
9. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may
create a white powder residue within burner box or on adjacent walls or furniture.
10. This replace needs fresh air ventilation to run properly. This replace has an Oxygen
Depletion Sensing (ODS) safety shutoff system. The ODS shuts down the re­place if enough fresh air is not available. See Air for Combustion and Ventilation,
page 6. If replace keeps shutting off, see Troubleshooting, page 23.
11. Do not run replace
• where ammable liquids or vapors are
used or stored
• under dusty conditions
12. Do not use this replace to cook food or
burn paper or other objects.
13. Do not use replace if any part has been
exposed to or under water. Immediately
call a qualied service technician to in­spect the replace and to replace any part
of the control system and any gas control which has been under water.
14. Do not operate fireplace if any log is
broken. Do not operate replace if a log is chipped (dime-sized or larger).
15. Turn fireplace off and let cool before
servicing. Only a qualied service person should service and repair replace.
16. Operating replace above elevations of 4,500 feet could cause pilot outage.
17. To prevent performance problems in
propane/LP units, do not use propane/LP
fuel tanks of less than 100 lbs. capacity (propane/LP units only).
18. Provide adequate clearances around air
openings.
LOCAL CODES
Install and use replace with care. Follow all local codes. In the absence of local codes,
use the latest edition of The National Fuel Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
National Fire Protection Association, Inc.
Note: Where listed vented decorative logs are required, thermostat operation is not permitted.
4
1430 Broadway
New York, NY 10018
Batterymarch Park
Quincy, MA 02269
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State of Massachusetts: The installation must be made by a licensed plumber or gas tter in the Commonwealth of Mas­sachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for bedroom and bathroom installation in the Commonwealth of Massachusetts.
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PRODUCT IDENTIFICATION
Rear
Log Set
Base Assembly
Figure 1 - Log Base Assembly
Front Burner
Burner
UNPACKING
CAUTION: Do not remove the
data plates attached to the heater base assembly. The data plates contain important warranty and safety information.
1. With utility knife, cut carton all the way
around above staples on bottom tray. Lift carton off of heater. Remove packing.
Note: Hood is located in packing on right
hand side of heater front. Lift heater off bottom tray.
PRODUCT FEATURES
OPERATION
This vent-free replace is clean burning. It requires no outside venting. There is no heat
loss out a vent or up a chimney. Heat is gen-
erated by both realistic ames and glowing embers. When used without the blower, the replace requires no electricity making it ideal
for emergency backup heat.
SAFETY DEVICE
This replace has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS/pilot is a required feature
for vent-free room heaters. The ODS/pilot
system shuts off the replace if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This replace has a piezo ignitor. This sys­tem requires no matches, batteries or other sources to light replace.
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Top Outer Casing
Top Louver Assembly
Fireplace Hood
Screen Assembly
Bottom Louver Assembly
Figure 2 - Fireplace
2. Locate two screws above top corners of
the replace screen. Remove and discard these screws. Lift replace screen up and
pull out to remove.
3. Remove protective packaging applied to
logs, log base assembly, and replace.
4. Remove replace hood from carton insert.
5. Check all items for any shipping damage.
If damaged, promptly inform dealer where you bought replace.
Blower Assembly
BLOWER ASSEMBLY
This replace has a blower assembly. The
blower operates thermostatically and has a variable speed control. The blower circulates
heated air from the replace into the room.
Use of blower is optional.
THERMOSTAT CONTROL
This replace has a thermostat sensing bulb
and control valve. The thermostat controls the
heat output and ame height. This maintains
a consistent room temperature. Even the
lowest setting provides realistic ames and
glowing embers from two burners. Selecting
higher comfort settings allows replace to run longer, producing greater heat output. At lower comfort settings, the replace will run less.
This results in increased heating comfort. This can also result in lower gas results.
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AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or space unless the required vol­ume of indoor combustion air is provided by the method de­scribed in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or
applicable local codes. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.
Today’s homes are built more energy efcient than ever. New materials, increased insulation
and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible. While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning ap­pliances need fresh air for proper combustion and ventilation.
Exhaust fans, reboxes, clothes dryers and
fuel burning appliances draw air from the
house to operate. You must provide adequate
fresh air for these appliances. This will insure proper venting of vented fuel-burning appli­ances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 9 will help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for combustion
and ventilation. However, in buildings of un­usually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous water vapor retarder with a rating of one perm (6 x 10 less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window and door frames, between sole plates and oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh air. See Ventilation Air From Outdoors, page 8.
If your home does not meet all of the three
criteria above, proceed to Determining Fresh-Air Flow for Heater Location, page 7.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/ NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet
per 1,000 Btu/hr (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed in that space. Rooms communicating directly with the space in which the appliances are
installed*, through openings not furnished with doors, are considered a part of the un­conned space.
* Adjoining rooms are communicating only if there are doorless passageways or ventilation grills between them.
-11
kg per pa-sec-m2) or
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AIR FOR COMBUSTION AND VENTILATION
Continued
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Conned or Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space (length x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 22 ft. (length) x 18 ft.
(width) x 8 ft. (ceiling height) = 3168 cu. ft. (volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume of the space.
2. Multiply the space volume by 20 to deter­mine the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 3168 cu. ft. (volume of space) x 20
= 63,360 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free replace __________ Btu/Hr Gas water heater* __________ Btu/Hr Gas furnace __________ Btu/Hr Vented gas heater __________ Btu/Hr Gas replace logs __________ Btu/Hr Other gas appliances*+ __________ Btu/Hr Total = _________ Btu/Hr * Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the outdoors and vents to the outdoors.
Example: Gas water heater __________ Btu/Hr Vent-free replace + _________ Btu/Hr Total = _________ Btu/Hr
40,000 39,000 79,000
4. Compare the maximum Btu/Hr the space can support with the actual amount of Btu/ Hr used.
_______ Btu/Hr (maximum the space can
support)
_______ Btu/Hr (actual amount of Btu/Hr
used)
Example: 63,360 Btu/Hr (maximum the
space can support)
79,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a conned
space because the actual Btu/Hr used is more than the maximum Btu/Hr the space can sup­port. You must provide additional fresh air. Your options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides an
unconned space, remove door to adjoining
room or add ventilation grills between rooms. See Ventilation Air From Inside Building, page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr replace, if lower Btu/
Hr size makes room unconned.
If the actual Btu/Hr used is less than the
maximum Btu/Hr the space can support, the space is an unconned space. You will need
no additional fresh air ventilation.
WARNING: If the area in which
the heater may be operated does not meet the required volume for indoor combustion air, combus­tion and ventilation air shall be provided by one of the methods described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code,
or applicable local codes.
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AIR FOR COMBUSTION AND VENTILATION
Or
Remove Door into Adjoining
Room, Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 3). You can also remove door into adjoining room (see option 3, Figure 3).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide two perma­nent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open to the outdoors. These spaces include attics and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation for required size
of ventilation grills or ducts. IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermo­stat-controlled power vent. Heated air entering the attic will activate the power vent.
Figure 3 - Ventilation Air from Inside
Building
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat. Use this heater along with your primary heating system. Do not install this heater as your pri­mary heat source. If you have a central heating system, you may run system’s circulating blower while using heater. This will help circulate the heat throughout the house. In the event of a power outage, you can use this heater as your primary heat source.
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Ventilated Attic
Crawl Space
Ventilated
To Attic
To
Crawl
Space
Outlet Air
Inlet Air
Outlet Air
Inlet Air
Figure 4 - Ventilation Air from Outdoors
WARNING: A qualied service person must install replace. Follow all local codes.
WARNING: Never install the
replace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing or other ammable objects are less than 36" from front and 42" from top of re­place. For side clearances see Figure 8, page 10
• in high trafc areas
• in windy or drafty areas
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INSTALLATION
Continued
WARNING: These models have
a three-prong, grounded electrical plug. This plug helps protect you against electrical shock. Only con­nect plug to a properly grounded, three-prong receptacle. Do not cut or remove the grounding prong from this plug.
CAUTION: This replace cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to replace. Installing replace next to vinyl or cloth wall coverings or operating heater where impurities (such as, but not limited, to tobacco
smoke, aromatic candles, clean-
ing uids, oil or kerosene lamps, etc.) in the air exist, may discolor walls or cause odors.
Note: Your replace is designed to be used in zero clearance installations. Wall or framing ma­terial can be placed directly against any exterior surface on the rear, sides or top of your replace, except where standoff spacers are integrally at­tached. If standoff spacers are attached to your replace, these spacers can be placed directly against wall or framing materials.
Use the dimensions shown for rough openings to create the easiest installation. See Built-In
Fireplace Installation, page 12.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing replace in rooms without enough ventilation
air may cause mildew to form from too much moisture. See Air for Combustion and Ventila-
tion, page 6.
IMPORTANT: Make sure the replace is level. If replace is not level, log set will not work
properly.
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your replace. If your gas supply is not correct, do not install replace. Call dealer where you bought replace for proper type replace.
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WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rat­ing plate. Field conversion is not permitted.
ELECTRICAL HOOKUP
This replace has a blower assembly with an electrical cord. The electrical cord is ve feet in length. You must locate replace within
reach of 120-volt grounded electrical outlet. If
not, you must install an electrical outlet within reach of replace power cord. The GA3555
outlet accessory may be used for built-in installation when a blower is installed.
INSTALLING HOOD
Install hood to rail already installed in replace
as shown in Figure 5. Use 3 Phillips screws provided.
Rail
Hood
Screw
Figure 5 - Installing Hood
ASSEMBLING AND ATTACHING
OPTIONAL PERIMETER TRIM (Included with Mantel Accessory)
IMPORTANT: If you are recessing the rebox in a wall, do not attach trim at this time. See Built-In Fireplace Installation, page 12.
Note: These instructions are for assembling
and attaching trim to replace.
1. Remove packaging from three pieces of trim.
2. Locate four screws, two adjusting plates with set screws, and two shims in the
hardware packet.
3. Align shim under adjusting plate as shown
in Figure 6, page 10.
4. Slide one end of adjusting plate/shim in slot on mitered edge of top trim (see
Figure 6, page 10).
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Page 10
INSTALLATION
Continued
5. Slide other end of adjusting plate/shim in slot on mitered edge of side trim (see Figure 6).
6. While rmly holding edges of trim together,
tighten both set screws on the adjusting plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other side.
8. Tighten trim hanging screws (#10 x 6.25 shoulder) into holes in cabinets. Place
the assembled trim onto replace cabinet.
Align hanging notches on trim with hang-
ing screws on side of replace (see Figure
7). Push trim rmly into place, sliding
hanging notches over hanging screws.
Set Screws
Top Trim
Side Trim
Adjusting Plate
Minimum Clearances For Side Combustible Material, Side Wall, and Ceiling
A. Clearances from the side of the replace
cabinet to any combustible material and wall should follow diagram in Figure 8.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and protrudes 3 1/2" from the wall. This com­bustible material must be 4" from the side
of the replace opening (see Figure 8).
B. Clearances from the top of the replace
opening to the ceiling should not be less than 42".
Example
Mitered
Shim
Edge Mitered Edge
Slot
Figure 6 - Assembling Perimeter Trim
Assembled Trim
Figure 7 - Attaching Perimeter Trim to
Fireplace
Slot
Trim Hanging Screws
Hanging Notches on Trim
INSTALLATION CLEARANCES
WARNING: Maintain the
minimum clearances. If you can, provide greater clearances from oor, ceiling, and adjoining wall.
Carefully follow these instructions. This will ensure safe installation.
*
*Minimum 16" from Side Wall
Figure 8 - Minimum Clearance for
Combustible to Wall
CONVENTIONAL FIREPLACE
INSTALLATION
Conventional installation of this fireplace
involves installing replace along with the corner, face, or cabinet mantel with hearth
base accessories against a wall in your home. Follow the instructions in this section to install
the replace in this manner.
1. Assemble cabinet mantel, hearth base,
and trim accessories. Assembly instruc­tions are included with each accessory.
2. When installing blower, install a properly grounded, 120 volt three-prong electrical outlet at replace location if an outlet is not there. If possible, locate outlet so cabinet
mantel will cover it when installed (see
Figure 9, page 11).
3. Install gas piping to replace location. This installation includes an approved exible
gas line (if allowed by local codes) after
the equipment shutoff valve. The exible
gas line must be the last item installed on the gas piping. See Installing Gas Piping to Fireplace Location, page 13.
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INSTALLATION
Continued
4. Place hearth base accessory against wall at installation location. Cut an access
hole in hearth top to run exible gas line to replace (see Figure 9). Make sure to
locate access hole so cabinet mantel will cover it when installed.
Note: You can secure base to oor using
wood screws. Countersink screw heads and
putty over.
5. Route exible gas line through access
hole in hearth base.
6. Center cabinet mantel on hearth base
(see Figure 10). Make sure mantel is ush
against wall.
7. Break off nailing anges (see Figure 11)
with hammer or pliers.
8. Place cardboard or other protective mate­rial on top of hearth base. Carefully set
replace on protective material, with back of replace inside mantel opening.
9. If blower is installed, route blower electri-
cal cord through access holes in either
side of replace.
Note: Bushing may be moved if necessary.
Plug electrical cord into electrical outlet.
Rigid Pipe and Gas Shutoff Valve
Electrical Outlet
10. Carefully insert fireplace into cabinet mantel. Be careful not to scratch or dam-
age hearth base, cabinet mantel, or any
laminate trim on hearth base. Remove protective material from top of hearth base
and from front of replace (if any).
Note: You can secure replace to hearth
or oor. Open lower louver. Locate screw holes in bottom of base. Tighten wood
screws through these holes and into hearth
or oor.
11. Attach exible gas line from replace gas
regulator to gas supply. See Connecting Fireplace to Gas Supply, page 15.
12. Check all gas connections for leaks. See Checking Gas Connections, page 16.
Nailing Flanges
Hearth Base
Figure 9 - Placing Hearth Base
Accessory Against Wall
Figure 10 - Installing Cabinet Mantel
119303-01G
Gas Line Access Hole
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Figure 11 - Location of Nailing Flanges
Cabinet Mantel
Figure 12 - Inserting Fireplace into
Cabinet Mantel
11
Page 12
INSTALLATION
35 1/2"
17
3
/4"
33"
39
3
/
8
"
27
7
/
8
"
55
5
/
8
"
35
1
/
2
"
Continued
BUILT-IN FIREBOX INSTALLATION
Built-in installation of this rebox involves installing rebox into a framed-in enclosure. This makes the front of rebox ush with wall.
Optional brass trim accessories are available (see Accessories, page 27). The brass trim
will extend past sides of rebox approximately
1/2". This will cover the rough edges of the wall opening. If installing a mantel above the
rebox, you must follow the clearances shown in Figure 8, page 10. Use the following instruc­tions to install the rebox in this manner.
1. Frame in rough opening. Use dimensions shown in Figure 13 for the rough opening.
If installing in a corner, use dimensions
shown in Figure 14 for the rough opening. The height is 33" which is the same as the wall opening above.
2. If using blower, install and properly ground GA3555, three-prong 120 volt electrical outlet, in replace. Follow instructions
included in kit.
Actual Framing
Height 32 3/8" 33"
Front Width 34 5/16" 35 1/2"
Depth 16 11/16" 17 3/4"
3. Install gas piping into replace location.
This installation includes an approved
exible gas line (if allowed by local codes) after the equipment shutoff valve. The ex-
ible gas line must be the last item installed on the gas piping. See Installing Gas Pip- ing to Fireplace Location, page 13.
4. Carefully set replace in front of rough opening with back of replace inside wall
opening.
5. Carefully insert fireplace into rough opening.
6. Attach exible gas line to gas supply.
See Connecting Fireplace to Gas Supply, page 15.
7. Attach replace to wall studs using nails
or wood screws through holes in nailing
ange (see Figure 15).
8. Check all gas connections for leaks. See
Checking Gas Connections, page 16.
9. Plug electrical cord into electrical outlet installed in step 2.
10. Install trim after nal nishing and/or paint­ing of wall (see Figure 7, page 10).
IMPORTANT: When nishing your rebox, combustible materials such as wall board, gypsum board, sheet rock, drywall, plywood,
etc. may be butted up next to the sides and top
of the rebox. Combustible materials should never overlap the rebox front facing.
Figure 13 - Rough Opening for Installing
in Wall
Figure 14 - Rough Opening for Installing
12
in Corner
WARNING: Do not allow any
combustible materials to overlap the rebox front facing.
Nails or Wood Screws
Figure 15 - Attaching Fireplace to Wall
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Nailing Flanges
Studs
119303-01G
Page 13
13"
16"
19"
21"
2 1/2"
6"
8"
10"
Minimum Non­Combustible Material
INSTALLATION
Continued
IMPORTANT: Noncombustible materials such
as brick, tile, etc. may overlap the front facing,
but should never cover any necessary open­ings like louvered slots.
WARNING: Do not allow
noncombustible materials to cover any necessary openings like louvered slots.
WARNING: Use only non-
combustible mortar or adhe­sives when overlapping the front facing with noncombustible facing material.
Mantel Clearances for Built-In Installation
If placing mantel above built-in replace, you
must meet minimum clearance between man-
tel shelf and top of replace opening.
NOTICE: If your installation does not meet the minimum clear­ances shown, you must do one
of the following:
• raise the mantel to an accept­able height
• remove the mantel
Note:
All Vertical
measurements
are from top of replace opening to bottom of mantel shelf.
Mantel Shelf
NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all
minimum clearances shown in
this manual.
INSTALLING GAS PIPING TO FIREPLACE LOCATION
WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pressure regulator.
WARNING: A qualied service person must connect replace to gas supply. Follow all local codes.
CAUTION: Never connect
propane/LP replace directly to the propane/LP supply. This replace requires an external regulator (not supplied). Install the external regulator between the replace and propane/LP supply.
WARNING: Never connect
natural gas replace to private (non-utility) gas wells. This gas is commonly known as wellhead gas.
Figure 16 - Minimum Mantel Clearances
119303-01G
for Built-In Installation
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13
Page 14
INSTALLATION
Continued
Installation Items Needed
Before installing replace, make sure you
have the items listed below.
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
• pipe wrench
• approved exible gas line with gas con-
nector (if allowed by local codes) (not provided)
* A equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, the installer must
supply an external regulator. The external regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not re-
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator with the vent pointing down as shown in Figure
17. Pointing the vent down protects it from
freezing rain or sleet.
Propane/LP Supply Tank
External Regulator
Vent Pointing Down
Figure 17 - External Regulator With Vent
Pointing Down
CAUTION: Use only new,
black iron or steel pipe. Inter­nally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to replace. If pipe is too small, undue loss of volume will occur.
Installation must include an equipment shutoff valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from replace
(see Figure 18).
IMPORTANT: Install equipment shutoff valve in an accessible location. The equipment
shutoff valve is for turning on or shutting off the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff valve to replaces.
Apply pipe joint sealant lightly to male NPT threads. This will prevent excess sealant from going into pipe. Excess sealant in pipe could
result in clogged replace valves.
Equipment Shutoff Valve
With 1/8" NPT Tap*
Natural Gas
From Gas Meter (5" W.C.** to 10.5" W.C. Pressure) Propane/LP From External
3" Minimum
Cap Pipe Tee Nipple Joint
Sediment Trap
Figure 18 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer. ** Minimum inlet pressure for purpose of input
adjustment.
Regulator (11" W.C.** to 14" W.C. Pressure)
14
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119303-01G
Page 15
INSTALLATION
Continued
WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.
We recommend that you install a sediment trap in supply line as shown in Figure 18. Locate sediment trap where it is within reach for cleaning. Install in piping system between
fuel supply and replace. Locate sediment
trap where trapped matter is not likely to
freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into replace gas controls. If sediment trap is not installed or is installed wrong, replace
may not run properly.
CONNECTING FIREPLACE TO GAS SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not
provided)
1. Remove replace screen. Remove one screw that holds replace screen in place
for shipping. This screw is located near top left side of screen. Discard screw. Lift re­place screen up and pull out to remove.
2. Remove screws that attach log base
assembly to replace (see Figure 19).
Carefully lift up log base assembly and
remove from replace (see Figure 19).
Note: If adding the HFL series brick liner ac­cessory, install it now. Follow instructions in HFL series accessory kit.
CAUTION: Do not pick up log base assembly by burner. This could damage burner. Only handle base by grates.
3. Route gas line (provided by installer)
from equipment shutoff valve to replace. Route exible gas supply line through one
of the access holes.
NOTICE: Most building codes do not permit concealed gas connections. A exible gas line is provided to allow accessibility from the replace (see Figure 20). The exible gas supply line con­nection to the equipment shutoff valve should be accessible.
4. Attach the exible gas line to gas supply (see Figure 20). Check tightness of ex-
ible gas line attached to gas regulator of
replace (see Figure 20).
5. Check all gas connections for leaks. See Checking Gas Connections, page 16.
6. Replace log base assembly back into replace. Feed exible gas line into re­place base area while replacing log base
assembly. Make sure the entire exible gas line is in replace base area. Reat­tach log base assembly to replace with
screws removed in step 2.
To Fireplace Gas Regulator
Flexible Gas Line from Fireplace Gas Regulator
Equipment
Shutoff Valve Provided by Installer
Propane/LP
To External Regulator
Figure 19 - Removing Log Base
Assembly From Fireplace
119303-01G
Figure 20 - Attaching Flexible Gas Lines
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Natural Gas
To Gas Meter
15
Page 16
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and external to unit, for leaks after
installing or servicing. Correct all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply
a noncorrosive leak detection
uid to all joints. Bubbles form­ing show a leak. Correct all leaks at once.
PRESSURE TESTING GAS SUPPLY PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect replace with its main gas valve (control valve) and equipment shut-
off valve from gas supply piping system. Pressures in excess of 1/2 psig will dam-
age replace regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
4. Check all joints of gas supply piping sys­tem. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply. Check recon-
nected ttings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Fig­ure 21).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.
3. Check all joints from gas meter to equip­ment shutoff valve for natural gas or pro-
pane/LP supply to equipment shutoff valve
for propane/LP (see Figures 22 and 23).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff Valve
Figure 21 - Equipment Shutoff Valve
Equipment Shutoff Valve
Gas Control Valve
Figure 22 - Checking Gas Joints for
Natural Gas
Equipment Shutoff Valve
Gas Control Valve
Figure 23 - Checking Gas Joints for
Propane/LP Gas
Open
Closed
Gas Meter
Propane/LP Supply Tank
16
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119303-01G
Page 17
INSTALLATION
Continued
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 21, page 16).
2. Open main gas valve located on or near gas meter for natural gas or open pro­pane/LP supply tank valve.
3. Make sure control knob of replace is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control valve (see Figures
22 or 23, page 16). Apply noncorrosive leak detection uid to all joints. Bubbles
forming show a leak.
5. Correct all leaks at once.
6. Light replace (see Operation, page 18).
Check all other internal joints for leaks.
7. Turn off replace (see To Turn Off Gas to Appliance, page 19, depending on your
model).
INSTALLING LOGS
4. Position front left log against left side of grate prongs (see Figure 24).
5. Place middle right log over front right and bottom logs as shown in Figure 25. Be sure hole in middle right log seats over pin in bottom log.
6. Place middle left log over front left and bottom logs as show in Figure 25. Be sure hole in middle left log seats over pin in front left log.
7. Install replace screen by slipping notches of replace screen over screws on front of replace (see Figure 26, page 18).
Front Left Log
Rear Log
WARNING: Failure to posi­tion the parts in accordance with these diagrams or failure to use only parts specically approved with this heater may result in property damage or personal injury.
CAUTION: Do not remove
the data plates attached to the heater base assembly. The data plates contain important safety and warranty information.
It is very important to install these logs exactly as instructed. Do not modify logs. Only use logs supplied with heater.
1. Place bottom log in center of the base as­sembly as shown in Figure 24.
2. Rest rear log in back corner sections of base assembly as shown in Figure 24. Make sure log is completely vertical and not leaning in toward burner where the
ame will touch the log.
3. Position front right log against right side of grate prongs (see Figure 24).
Grate Prongs
Middle Left Log
Pin on Front Left Log
Base Assembly
Figure 24 - Installing Bottom Logs
Bottom Log
Figure 25 - Installing Top Logs
Bottom Log
Front Right Log
Middle Right Log
119303-01G
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17
Page 18
INSTALLATION
Continued
WARNING: You must operate this replace with the replace screen in place. Make sure re­place screen is in place before running replace.
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result causing property damage, per­sonal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the pi­lot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to smell next to the oor because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a quali­ed service technician or gas supplier. Force or attempted repair may result in a re or explosion.
Notches
Screws for Mounting Screen
Figure 26 - Installing Fireplace Screen
D. Do not use this appliance if any part
has been under water. Immediately call a qualied service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate this replace with the replace screen in place. Make sure re­place screen is installed before running replace.
NOTICE: During initial operation of new replace, burning logs will give off a paper-burning smell. Orange ame will also be present. Open window to vent smell. Operate replace on HI position to burn off odor. This will only last a few hours.
1.
STOP! Read the safety information, col­umn 1.
2. Make sure equipment shutoff valve is fully
open.
3. Turn control knob clockwise to the
OFF position (see Figure 27, page 19).
18
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119303-01G
Page 19
OPERATION
Continued
4. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information, page 18. If you don’t smell gas, go to the next step.
5. Turn control knob counterclockwise to the PILOT position. Press in control knob
for ve (5) seconds (see Figure 27).
Note: If running replace for rst time,
there will be air in gas line. You may need to press in control knob for 30 seconds or longer. This will allow air to bleed from the gas system.
6. Continue pressing control knob in. Press and release ignitor button. This will light pilot. The pilot is attached to the front
burner. If needed, keep pressing ignitor
button until pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier for repairs. Until repairs are made, light
pilot with match. To light pilot with match, see Manual Lighting Procedure.
7. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This replace has a safety interlock system. Wait one (1) minute for system to reset before lighting pilot
again.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
8. Turn control knob counterclockwise to desired heating level. The burners should light. Set control knob to any heat level between HI and LO.
9. To leave pilot lit and shut off burners only,
turn control knob clockwise to the PILOT position.
CAUTION: Do not try to ad-
just heating levels by using the equipment shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the OFF position.
2. Close equipment shutoff valve (see Fig­ure 21, page 16).
THERMOSTAT CONTROL
OPERATION
You can set the thermostat control knob to any comfort level between HI and LO. The ther­mostat will gradually modulate the heat output
and ame height from higher to lower settings or pilot, in order to maintain the comfort level
you select. The ideal comfort setting will vary by household depending upon the amount of
space to be heated, the output of the central heating system, etc.
Note: Selecting the HI setting will cause the
burner to remain on without modulating down
in most cases.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting
Instructions, page 18.
2. Press control knob and light pilot with match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8 under Lighting Instructions, column 1.
Ignitor Electrode
Pilot Burner
Ignitor Button
Control Knob
Figure 27 - Control Knob and Ignitor
119303-01G
Button Location
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Figure 28 - Pilot
19
Page 20
OPERATION
CORRECT FLAME PATTERN AT HIGH POSITION
Continued
BLOWER
OPERATION
WARNING: This replace has a three-prong, grounded electrical plug. This plug helps protect you against electrical shock. Only con­nect plug to a properly grounded, three-prong receptacle. Do not cut or remove the grounding prong from this plug.
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 29 shows a correct pilot ame pattern. Figure 30 shows an incorrect pilot ame pat­tern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools, the replace will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 30
• turn replace off (see To Turn Off Gas to Appliance, page 19)
• see Troubleshooting, page 23
Note: The pilot ame on natural gas units will have a slight curve, but ame should be blue and have no yellow or orange color.
Pilot Burner
Thermocouple
Figure 29 - Correct Pilot Flame Pattern
(Propane/LP Shown)
Pilot Burner
Thermocouple
Locate the blower switch by opening lower
louver on replace. Blower switch is located
at lower left inside louver door. This thermostat-controlled blower has a vari-
able speed control with an ON/OFF switch. The blower will start when the thermostat senses a
sufcient increase in rebox temperature.
Note: It is safe to operate replace with blower turned off. However, the blower helps distribute heated air from the replace.
Note: Periodically check the louvers of the rebox and remove any dust, dirt or other obstructions.
ame pattern shows yellow tipping at top of blue ame.
WARNING: If front burner ame pattern shows yellow tip­ping, your replace could pro­duce increased levels of carbon monoxide. Follow instructions at bottom of this page. Yellow ame on rear burner is normal.
NOTICE: Do not mistake orange ames with yellow tipping. Dirt or other ne particles are burned by fireplace, causing brief patches of orange ame.
If front burner ame pattern is incorrect, as
shown in Figure 32
• turn replace off (see To Turn Off Gas to Appliance, page 19)
• see Troubleshooting, page 23
Figure 30 - Incorrect Pilot Flame Pattern
FRONT BURNER FLAME PATTERN
Figure 31 shows correct front burner ame
pattern. Figure 32 shows incorrect front
burner ame pattern. The incorrect burner
20
(Propane/LP Shown)
Figure 31 - Correct Front Burner Flame
Figure 32 - Incorrect Front Burner Flame
www.fmiproducts.com
Pattern
Yellow Tipping At Top of Blue Flame
Pattern
119303-01G
Page 21
CLEANING
WARNING: Turn off replace
and let cool before cleaning.
CAUTION: You must keep control areas, burner and cir­culating air passageways of replace clean. Inspect these areas of replace before each use. Have replace inspected yearly by a qualied service person. Fireplace may need more frequent cleaning due to excessive lint from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper amount of air to mix with the gas. This pro­vides a clean burning flame. Keep these
holes clear of dust, dirt, lint and pet hair.
Clean these air inlet holes prior to each heating season. Blocked air holes will create soot. We recommend that you clean the unit every three months during operation and
have heater inspected yearly by a qualied
service person. We also recommend that you keep the burner
tube and pilot assembly clean and free of dust and dirt. To clean these parts we recommend using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t follow directions on the can, you could dam­age the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt (see Figure 33).
3. Blow air through the ports/slots and holes in the burner.
4. Check injector holder located at the end of the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the injector holder.
6. In case any large clumps of dust have now been pushed into the burner repeat steps 3 and 4.
Clean the pilot assembly also. A yellow tip
on the pilot ame indicates dust and dirt in
the pilot assembly. There is a small pilot air
inlet hole about 2" from where the pilot ame
comes out of the pilot assembly (see Figure
34). With unit off, lightly blow air through the
air inlet hole. You may blow through a drinking straw if compressed air is not available.
Injector
Ports/ Slots
Burner Tube
Primary Air Inlet Holes
Figure 33 - Injector Holder On Outlet
Burner Tube
Burner Tube
Pilot Assembly
Pilot Air Inlet Hole
Figure 34 - Pilot Inlet Air Hole
Holder
Ports/ Slots
119303-01G
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21
Page 22
CLEANING
Red
Variable
Fan Switch
Fan Switch
(N.O.)
Green
White
On
110/115
V.A.C.
Blower
Motor
Black
Off
1
2
Black
Blue
Continued
LOGS
• If you remove logs for cleaning, refer to In- stalling Logs, pages 17, to properly replace
logs.
• Replace log(s) if broken or chipped (dime­sized or larger).
SPECIFICATIONS
Model VSGF28NTF
• Rating (Variable): 21,000/28,000 Btu/Hr
• Type Gas: Natural Gas
• Ignition: Piezo
• Pressure Manifold: 3.4" W.C.
• Inlet Gas Pressure (in. of water): Maximum 10.5" W.C., Minimum* 5" W.C.
• Shipping Weight: 100 lbs.
* For input adjustment
WIRING DIAGRAM
CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dan­gerous operation. Verify proper operation after servicing.
Model VSGF28PTF
• Rating (Variable): 23,000/28,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Piezo
• Pressure Manifold: 7.9" W.C.
• Inlet Gas Pressure (in. of water): Maximum 14" W.C., Minimum* 11" W.C.
• Shipping Weight: 100 lbs.
* For input adjustment
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at
1-866-328-4537.
22
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When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date Usually, we will ask you to return the part to
the factory.
119303-01G
Page 23
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is
pressed, there is no spark
at ODS/pilot
When ignitor button is
pressed, there is spark at
ODS/pilot but no ignition
POSSIBLE CAUSE
1. Ignitor electrode not con­nected to ignitor cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in PILOT position
4. Air in gas lines when in­stalled
5. Depleted gas supply (pro­pane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry
3. Tighten nut holding piezo
ignitor to base panel of log set. Nut is located behind base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT position
4. Continue holding down control knob. Repeat ignit­ing operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning, page 21) or re- place ODS/pilot assembly
7. Replace gas regulator
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OBSERVED PROBLEM
ODS/pilot lights but ame
goes out when control knob is released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1.
Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Equipment shutoff valve not
fully open
4. Pilot flame not touching
thermocouple, which allows thermocouple to cool, caus­ing pilot ame to go out. This
problem could be caused by one or both of the following:
A) Low gas pressure B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection loose at control valve
6. Thermocouple damaged
7. Control valve damaged
8. Safety interlock system has been triggered
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30 seconds
3. Fully open equipment shut­off valve
4. A) Contact local natural or propane/LP gas company
B) Clean ODS/pilot (see
Cleaning, page 21) or re- place ODS/pilot assembly
5. Hand tighten until snug,
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
8. Wait one minute for safety interlock system to reset. Repeat ignition operation.
One or both burners do not light after ODS/pilot is lit
Delayed ignition of one or both burners
Burner backfiring during combustion
Yellow ame in front burner
during burner combustion
24
1. Inlet gas pressure is too low
2. Burner orice(s) clogged
3. Mislocated crossover tube
1. Manifold pressure is too low
2. Burner orice(s) clogged
3. Mislocated crossover tube
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
www.fmiproducts.com
1. Contact local natural or propane/LP gas company
2. Clean burner(s) (see Clean-
ing, page 21) or replace burner orice(s)
3. Contact qualied service
person
1. Contact local natural or propane/LP gas company
2. Clean burner(s) (see Clean-
ing, page 21) or replace burner orice(s)
3.
Contact qualified service
person
1. Clean burner (see Clean-
ing, page 21) or replace burner orice(s)
2. Replace damaged burner
3. Replace gas regulator
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning, page 21)
2. Replace gas regulator
119303-01G
Page 25
OBSERVED PROBLEM
Slight smoke or odor during initial operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Residues from manufac­turing processes and logs curing
REMEDY
1. Problem will stop after a few hours of operation
Moisture/condensation no­ticed on windows
Fireplace produces a whis­tling noise when burners are lit
White powder residue form­ing within burner box or on adjacent walls or furniture
Dark residue on logs inside of their replace. Note: Af- ter removing all causes of
residue deposits, completely clean replace and appliance
off residue before reusing appliance
1. Not enough combustion/ ventilation air
1. Turning control knob to HI position when burners are cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into
white powder residue
1. Improper log placement
2. Drafts or other air currents
affecting ame pattern
3. Air holes at burner inlet blocked
4. Burner flame holes blocked
1. Refer to Air for Combustion and Ventilation require- ments (page 6)
1. Turn control knob to LO position and let warm up for a minute
2. Operate burners until air is removed from line. Have gas line checked by local natural or propane/LP gas company
3. Observe minimum instal­lation clearances (see page 10)
4. Clean burners (see Clean-
ing, page 21) or replace burner orice(s)
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar products
1. Properly locate logs (see
Installing Logs, page 17)
2. Eliminate source of drafts around heater
3. Clean out air holes at burn­er inlet. Periodically repeat as needed
4. Remove blockage
Fireplace produces a click­ing/ticking noise just after burner is lit or shut off
119303-01G
1. Metal expanding while heating or contracting while cooling
www.fmiproducts.com
1. This is normal with most heaters. If noise is exces­sive, contact qualied ser­vice person
25
Page 26
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Fol­low the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Fireplace produces unwant­ed odors
Fireplace shuts off in use (ODS operates)
Gas odor even when control knob is in OFF position
Gas odor during combus­tion
POSSIBLE CAUSE
1.
Heater burning vapors from
paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPOR-
TANT statement above)
2. Low fuel supply (propane/ LP only)
3. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve or gas control defective
1. Foreign matter between control valve and burner
2. Gas leak. See Warning
statement at top of page
REMEDY
1. Open window to venti­late room. Stop using odor causing products while heater is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks (see Checking Gas Con-
nections, page 16)
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas company
3. Clean ODS/pilot (see Clean-
ing, page 21)
1. Locate and correct all leaks (see Checking Gas Con-
nections, page 16)
2. Replace control valve or gas control
1. Take apart gas tubing and remove foreign matter
2. Locate and correct all leaks (see Checking Gas Con-
nections, page 16)
26
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119303-01G
Page 27
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact FMI PRODUCTS, LLC at
1-866-328-4537. When calling please have your model and serial numbers of your heater ready.
You can also visit FMI PRODUCTS, LLC’s
web site at www.fmiproducts.com.
ACCESSORIES
NOTICE: All accessories may
not be available for all replace models.
Purchase these accessories from your local dealer. If they can not supply these accessories
call FMI PRODUCTS, LLC at 1-866-328-4537
for information. You can also write to the ad­dress listed on the back page of this manual.
FIREBOX BRICK LINER
HFL300 - Stacked Brick Pattern (Aged Almond) HFL301 - Stacked Brick Pattern (Aged Red) HFL310 - Herringbone Brick Pattern (Aged
Almond) HFL311 - Herringbone Brick Pattern (Aged
Red)
All Models. Ceramic ber rebox liner adds
the look of real brick.
PERIMETER TRIM
PT32 - Black Finish PT32P - Platinum Finish PT32B - Brushed Brass Finish
PERIMETER TRIM ACCESSORY
PT32 - Black Finish PT32P - Platinum Finish PT32B - Brushed Brass Finish
Included with accessory mantels
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• propane/LP gas supply may be low for
propane/LP unit
You may feel your gas pressure is too low. If
so, contact your local gas supplier.
DUPLEX OUTLET KIT - GA3555
For built-in installation.
MANTELS
W32TU - 32" Wall Mantel, Unnished,
Traditional
W32TO - 32" Wall Mantel, Oak Stain,
Traditional
C32TU - 32" Corner Mantel, Unnished,
Traditional
C32TO - 32" Corner Mantel, Oak Stain,
Traditional
W32CO - 32" Wall Mantel, Oak Stain, Classic C32CO - 32" Corner Mantel, Oak Stain, Classic W32DO - 32" Wall Mantel, Oak Stain, Dentil W32GO - 32" Wall Mantel, Oak Stain,
Georgian
C32GO - 32" Corner Mantel, Oak Stain,
Georgian
EXTRUDED LOUVER KIT
GAP9094 - Platinum GABB9094 - Brushed Brass For all models. Optional extruded louvers (kit
includes 2 louvers).
119303-01G
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Page 28
PARTS
MODELS VSGF28NTF AND VSGF28PTF
1f
1b
1a
7
6
4
26
10
18
9
1d
1c
8
5
23
1e
27
11
13
2
3
17
15
12
16
21
12
22
19
20
28
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14
24
18
25
119303-01G
Page 29
This list contains replaceable parts used in your rebox. When ordering parts, follow the
PARTS
instructions listed under Replacement Parts on page 22 of this manual.
KEY NO. PART NO. DESCRIPTION QTY.
1a 121699-11 Front Log Right • • 1 1b 121699-10 Front Log Left • • 1 1c 125638-01 Middle Right Log • • 1 1d 121699-09 Middle Left Log • • 1 1e 121699-07 Bottom Log • • 1 1f 121699-12 Back Log • • 1 2 M11084-38 Screw • • 2 3 098304-01 Screw, #10 Phillips, Black • • 8 4 107486-01 ODS Pilot 1
107485-01 ODS Pilot 1 5 098249-01 Nut • • 2 6 112713-01 Pilot Bracket • • 1 7 112465-02 Front Burner Assembly • • 1 8 112466-02 Rear Burner Assembly • • 1 9 112705-03 Base Assembly • • 1 10 098271-10 Ignitor Cable • • 1 11 ** Firebox Bottom • • 1 12 098867-10 Gas Regulator 1
098867-09 Gas Regulator 1 13 101004-01 Front Burner Injector 1
101004-04 Front Burner Injector 1 14 102845-01 Inlet Tube • • 1 15 101382-01 Thermovalve Bracket • • 1 16 099387-09 Pilot Tube • • 1 17 112708-06 Burner Tube • • 1 18 097809-02 Adapter • • 1 19 099211-01 Screw • • 2 20 098544-01 Thermostat Clamp • • 1 21 101329-14 Thermostat Gas Valve Assembly 1
101329-16 Thermostat Gas Valve Assembly 1 22 101381-01 Cover and Piezo • • 1 23 101004-15 Rear Burner Injector 1
101004-14 Rear Burner Injector 1 24 101628-03 Flex Hose • • 1 25 901063-01 3/8" Flare x 1/2" NPT • • 1 26 M11084 Screw • • 4 27 121005-01 Air Shield 1
PARTS AVAILABLE — NOT SHOWN
100563-01 Warning Plate • • 1
101054-01 Lighting Instructions Plate • • 1
100565-01 Warning Plate Fastener • • 1
** Not a eld replacement part
VSGF28NTF
VSGF28PTF
119303-01G
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Page 30
PARTS
MODELS VSGF28NTF AND VSGF28PTF
27
17
9
12
14
16
15
5
18
6
16
4
8
11
11
16
19
11
21
7
10
16
22
16
26
1
2
16
3
24
16
24
16
10
13
30
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20
25
23
24
119303-01G
Page 31
PARTS
MODELS VSGF28NTF AND VSGF28PTF
This list contains replaceable parts used in your rebox. When ordering parts, follow the
instructions listed under Replacement Parts on page 22 of this manual.
KEY NO. PART NO. DESCRIPTION QTY.
1 101357-03 Top Outer Casing 1 2 ** Outer Casing 1 3 102758-02CK Right Front Side 1 4 102759-02CK Left Front Side 1 5 098304-01 Phillips Pan Head Screw, #10 17 6 101351-01CK Top Front 1 7 125548-02 Bottom, Louver 1 8 101353-01CK Middle Front Rail 1 9 101355 01SA Firebox Hood 1 10 ** Firebox Support 2 11 099230-01 Shoulder Screw 4 12 101872-03 Firebox Top 1 13 101346-01 Outer Base 1 14 ** Firebox Wrapper 1 15 101614-02 Limit Switch (Thermal Disk) Assembly 1 16 M11084-26 Hex Screw, #10 57 17 098304-02 Phillips Pan Head Screw, #6-20 x 0.38" 4 18 103420 02CK Screen Assembly 1 19 101398-03 Wire Harness 1 20 103650-01 Control Knob 1 21 119943-01 Blower Assembly 1 22 099123-01 Wire Clip 4 23 105649-01 Blower Speed Control 1 24 M11084-38 Hex Screw, #8-18 x 0.38" 4 25 101629-01 Plastic Bushing 2 26 098544-01 Clamp 1 27 125545-02 Top, Louver 1
099038-01 Strain Relief Bushing 1 100639-01 Caution Decal 1 104313-01 Pin Hinge 1 104313-02 Pin Hinge 1 1119 8 Screw, 6-32 X 3/8 HX WSHR HD PPG 4
** Not a eld replaceable part.
PARTS AVAILABLE — NOT SHOWN
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Page 32
WARRANTY
KEEP THIS WARRANTY
Model (
located on product or identication tag
Serial No. (
located on product or identication tag
Date Purchased __________________________
Keep receipt for warranty verication.
FMI PRODUCTS, LLC LIMITED WARRANTIES
Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of four (4) years from the date of rst purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date of rst purchase.
Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be free from defects in material and workmanship for 30 days from the date of rst purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only when installed by a qualied installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allow­ance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement
parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of
the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all implied warranties, including warranties of merchantability and tness for a particular purpose to four (4) years on new products and 30 days on factory reconditioned products from the date of rst purchase. FMI PRODUCTS, LLC
makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential
damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
New Products
Factory Reconditioned Products
Terms Common to All Warranties
) _____________________________
) __________________________
2701 S. Harbor Blvd.
Santa Ana, CA 92704
1-866-328-4537
www.fmiproducts.com
119303-01 Rev G 01/11
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