stallation, adjustment, alteration, service or main-
tenance can cause injury
or property damage. Refer
to this manual for correct
installation and operational procedures. For assis-
tance or additional infor-
mation consult a qualied
installer, service agency
or the gas supplier.
WARNING: This is an
unvented gas-red heater. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ventilation section on page 6
of this manual.
This appliance may be in-
stalled in an aftermarket*,
permanently located,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
*Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
WARNING: This product
contains and/or generates
chemicals known to the state
of California to cause cancer or
birth defects or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble,
operate or service this heater.
Improper use of this heater can
cause serious injury or death
from burns, fire, explosion,
electrical shock and carbon
monoxide poisoning.
2
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119303-01G
Page 3
SAFETY
Continued
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs
of carbon monoxide poisoning resemble the
u, with headaches, dizziness or nausea. If
you have these signs, the replace may not
be working properly. Get fresh air at once!
Have replace serviced. Some people are
more affected by carbon monoxide than oth-
ers. These include pregnant women, people
with heart or lung disease or anemia, those
under the inuence of alcohol and those at
high altitudes.
Natural and Propane/LP Gas: Natural and
propane/LP gases are odorless. An odormaking agent is added to the gas. The odor
helps you detect a gas leak. However, the
odor added to the gas can fade. Gas may be
present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this replace.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not use a blower insert, heat exchanger insert
or other accessory not approved
for use with this replace.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the replace.
Fireplace front and screen become very hot when running replace. Keep children and adults
away from hot surfaces to avoid
burns or clothing ignition. Fireplace will remain hot for a time
after shutdown. Allow surfaces
to cool before touching.
Carefully supervise young chil-
dren when they are in the room
with replace.
You must operate this replace
with the replace screen and
hood in place. Make sure replace screen and hood are in
place before running replace.
Keep the appliance area clear
and free from combustible materials, gasoline and other ammable vapors and liquids.
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/LP
supply tank(s) outdoors (propane/LP units
only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier,
call the re department
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3
Page 4
SAFETY
Continued
4. This replace shall not be installed in a
bedroom or bathroom.
5. Do not use this replace as a wood-burning replace. Use only the logs provided
with the replace.
6. Do not add extra logs or ornaments such
as pine cones, vermiculite or rock wool.
Using these added items can cause sooting. Do not add lava rock around base.
Rock and debris could fall into the control
area of replace.
7. This replace is designed to be smokeless. If logs ever appear to smoke, turn
off replace and call a qualied service
person. Note: During initial operation,
slight smoking could occur due to log cur-
ing and replace burning manufacturing
residues.
8. To prevent the creation of soot, follow the
instructions in Cleaning, page 21.
9. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls or furniture.
10. This replace needs fresh air ventilation to
run properly. This replace has an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS shuts down the replace if enough fresh air is not available.
See Air for Combustion and Ventilation,
page 6. If replace keeps shutting off, see
Troubleshooting, page 23.
11. Do not run replace
• where ammable liquids or vapors are
used or stored
• under dusty conditions
12. Do not use this replace to cook food or
burn paper or other objects.
13. Do not use replace if any part has been
exposed to or under water. Immediately
call a qualied service technician to inspect the replace and to replace any part
of the control system and any gas control
which has been under water.
14. Do not operate fireplace if any log is
broken. Do not operate replace if a log
is chipped (dime-sized or larger).
15. Turn fireplace off and let cool before
servicing. Only a qualied service person
should service and repair replace.
16. Operating replace above elevations of
4,500 feet could cause pilot outage.
17. To prevent performance problems in
propane/LP units, do not use propane/LP
fuel tanks of less than 100 lbs. capacity
(propane/LP units only).
18. Provide adequate clearances around air
openings.
LOCAL CODES
Install and use replace with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
National Fire Protection Association, Inc.
Note: Where listed vented decorative logs
are required, thermostat operation is not
permitted.
4
1430 Broadway
New York, NY 10018
Batterymarch Park
Quincy, MA 02269
www.fmiproducts.com
State of Massachusetts: The installation
must be made by a licensed plumber or
gas tter in the Commonwealth of Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
119303-01G
Page 5
PRODUCT IDENTIFICATION
Rear
Log Set
Base
Assembly
Figure 1 - Log Base Assembly
Front
Burner
Burner
UNPACKING
CAUTION: Do not remove the
data plates attached to the heater
base assembly. The data plates
contain important warranty and
safety information.
1. With utility knife, cut carton all the way
around above staples on bottom tray. Lift
carton off of heater. Remove packing.
Note: Hood is located in packing on right
hand side of heater front. Lift heater off
bottom tray.
PRODUCT FEATURES
OPERATION
This vent-free replace is clean burning. It
requires no outside venting. There is no heat
loss out a vent or up a chimney. Heat is gen-
erated by both realistic ames and glowing
embers. When used without the blower, the
replace requires no electricity making it ideal
for emergency backup heat.
SAFETY DEVICE
This replace has a pilot with an Oxygen
Depletion Sensing (ODS) safety shutoff
system. The ODS/pilot is a required feature
for vent-free room heaters. The ODS/pilot
system shuts off the replace if there is not
enough fresh air.
PIEZO IGNITION SYSTEM
This replace has a piezo ignitor. This system requires no matches, batteries or other
sources to light replace.
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Top Outer Casing
Top Louver
Assembly
Fireplace
Hood
Screen
Assembly
Bottom Louver
Assembly
Figure 2 - Fireplace
2. Locate two screws above top corners of
the replace screen. Remove and discard
these screws. Lift replace screen up and
pull out to remove.
3. Remove protective packaging applied to
logs, log base assembly, and replace.
4. Remove replace hood from carton insert.
5. Check all items for any shipping damage.
If damaged, promptly inform dealer where
you bought replace.
Blower Assembly
BLOWER ASSEMBLY
This replace has a blower assembly. The
blower operates thermostatically and has a
variable speed control. The blower circulates
heated air from the replace into the room.
Use of blower is optional.
THERMOSTAT CONTROL
This replace has a thermostat sensing bulb
and control valve. The thermostat controls the
heat output and ame height. This maintains
a consistent room temperature. Even the
lowest setting provides realistic ames and
glowing embers from two burners. Selecting
higher comfort settings allows replace to run
longer, producing greater heat output. At lower
comfort settings, the replace will run less.
This results in increased heating comfort. This
can also result in lower gas results.
5
Page 6
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or
space unless the required volume of indoor combustion air
is provided by the method described in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, reboxes, clothes dryers and
fuel burning appliances draw air from the
house to operate. You must provide adequate
fresh air for these appliances. This will insure
proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 9 will
help you classify your space and provide
adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 8.
If your home does not meet all of the three
criteria above, proceed to Determining
Fresh-Air Flow for Heater Location, page 7.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet
per 1,000 Btu/hr (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed
in that space. Rooms communicating directly
with the space in which the appliances are
installed*, through openings not furnished
with doors, are considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
-11
kg per pa-sec-m2) or
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Page 7
AIR FOR COMBUSTION AND VENTILATION
Continued
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will
install heater plus any adjoining rooms with
doorless passageways or ventilation grills
between the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 22 ft. (length) x 18 ft.
(width) x 8 ft. (ceiling height) = 3168 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can
support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 3168 cu. ft. (volume of space) x 20
= 63,360 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free replace __________ Btu/Hr
Gas water heater* __________ Btu/Hr
Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances*+ __________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:Gas water heater __________ Btu/Hr
Vent-free replace + _________ Btu/Hr
Total = _________ Btu/Hr
40,000
39,000
79,000
4. Compare the maximum Btu/Hr the space
can support with the actual amount of Btu/
Hr used.
_______ Btu/Hr (maximum the space can
support)
_______ Btu/Hr (actual amount of Btu/Hr
used)
Example: 63,360 Btu/Hr (maximum the
space can support)
79,000 Btu/Hr (actual amount of
Btu/Hr used)
The space in the above example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides an
unconned space, remove door to adjoining
room or add ventilation grills between rooms.
See Ventilation Air From Inside Building,
page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr replace, if lower Btu/
Hr size makes room unconned.
If the actual Btu/Hr used is less than the
maximum Btu/Hr the space can support, the
space is an unconned space. You will need
no additional fresh air ventilation.
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.
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Page 8
AIR FOR COMBUSTION AND VENTILATION
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 3). You can also remove door
into adjoining room (see option 3, Figure 3).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.
Figure 3 - Ventilation Air from Inside
Building
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
8
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Ventilated
Attic
Crawl Space
Ventilated
To Attic
To
Crawl
Space
Outlet
Air
Inlet
Air
Outlet
Air
Inlet Air
Figure 4 - Ventilation Air from Outdoors
WARNING: A qualied service
person must install replace.
Follow all local codes.
WARNING: Never install the
replace
• in a bedroom or bathroom
• in a recreational vehicle
• where curtains, furniture,
clothing or other ammable
objects are less than 36" from
front and 42" from top of replace. For side clearances see
Figure 8, page 10
• in high trafc areas
• in windy or drafty areas
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Page 9
INSTALLATION
Continued
WARNING: These models have
a three-prong, grounded electrical
plug. This plug helps protect you
against electrical shock. Only connect plug to a properly grounded,
three-prong receptacle. Do not cut
or remove the grounding prong
from this plug.
CAUTION: This replace cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to replace. Installing
replace next to vinyl or cloth
wall coverings or operating
heater where impurities (such
as, but not limited, to tobacco
smoke, aromatic candles, clean-
ing uids, oil or kerosene lamps,
etc.) in the air exist, may discolor
walls or cause odors.
Note: Your replace is designed to be used in
zero clearance installations. Wall or framing material can be placed directly against any exterior
surface on the rear, sides or top of your replace,
except where standoff spacers are integrally attached. If standoff spacers are attached to your
replace, these spacers can be placed directly
against wall or framing materials.
Use the dimensions shown for rough openings
to create the easiest installation. See Built-In
Fireplace Installation, page 12.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
replace in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-
tion, page 6.
IMPORTANT: Make sure the replace is level.
If replace is not level, log set will not work
properly.
CHECK GAS TYPE
Use the correct gas type (natural or propane/
LP) for your replace. If your gas supply is not
correct, do not install replace. Call dealer
where you bought replace for proper type
replace.
119303-01G
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WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
ELECTRICAL HOOKUP
This replace has a blower assembly with an
electrical cord. The electrical cord is ve feet
in length. You must locate replace within
reach of 120-volt grounded electrical outlet. If
not, you must install an electrical outlet within
reach of replace power cord. The GA3555
outlet accessory may be used for built-in
installation when a blower is installed.
INSTALLING HOOD
Install hood to rail already installed in replace
as shown in Figure 5. Use 3 Phillips screws
provided.
Rail
Hood
Screw
Figure 5 - Installing Hood
ASSEMBLING AND ATTACHING
OPTIONAL PERIMETER TRIM
(Included with Mantel Accessory)
IMPORTANT: If you are recessing the rebox
in a wall, do not attach trim at this time. See
Built-In Fireplace Installation, page 12.
Note: These instructions are for assembling
and attaching trim to replace.
1. Remove packaging from three pieces
of trim.
2. Locate four screws, two adjusting plates
with set screws, and two shims in the
hardware packet.
3. Align shim under adjusting plate as shown
in Figure 6, page 10.
4. Slide one end of adjusting plate/shim
in slot on mitered edge of top trim (see
Figure 6, page 10).
9
Page 10
INSTALLATION
Continued
5. Slide other end of adjusting plate/shim
in slot on mitered edge of side trim (see
Figure 6).
6. While rmly holding edges of trim together,
tighten both set screws on the adjusting
plate with slotted screwdriver.
7. Repeat steps 1 through 6 for other side.
8. Tighten trim hanging screws (#10 x 6.25
shoulder) into holes in cabinets. Place
the assembled trim onto replace cabinet.
Align hanging notches on trim with hang-
ing screws on side of replace (see Figure
7). Push trim rmly into place, sliding
hanging notches over hanging screws.
Set Screws
Top
Trim
Side Trim
Adjusting
Plate
Minimum Clearances For Side Combustible
Material, Side Wall, and Ceiling
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 8.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side
of the replace opening (see Figure 8).
B. Clearances from the top of the replace
opening to the ceiling should not be less
than 42".
Example
Mitered
Shim
Edge
Mitered
Edge
Slot
Figure 6 - Assembling Perimeter Trim
Assembled
Trim
Figure 7 - Attaching Perimeter Trim to
Fireplace
Slot
Trim
Hanging
Screws
Hanging
Notches
on Trim
INSTALLATION CLEARANCES
WARNING: Maintain the
minimum clearances. If you can,
provide greater clearances from
oor, ceiling, and adjoining wall.
Carefully follow these instructions. This will
ensure safe installation.
*
*Minimum 16" from Side Wall
Figure 8 - Minimum Clearance for
Combustible to Wall
CONVENTIONAL FIREPLACE
INSTALLATION
Conventional installation of this fireplace
involves installing replace along with the
corner, face, or cabinet mantel with hearth
base accessories against a wall in your home.
Follow the instructions in this section to install
the replace in this manner.
1. Assemble cabinet mantel, hearth base,
and trim accessories. Assembly instructions are included with each accessory.
2. When installing blower, install a properly
grounded, 120 volt three-prong electrical
outlet at replace location if an outlet is not
there. If possible, locate outlet so cabinet
mantel will cover it when installed (see
Figure 9, page 11).
3. Install gas piping to replace location. This
installation includes an approved exible
gas line (if allowed by local codes) after
the equipment shutoff valve. The exible
gas line must be the last item installed on
the gas piping. See Installing Gas Piping to Fireplace Location, page 13.
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119303-01G
Page 11
INSTALLATION
Continued
4. Place hearth base accessory against wall
at installation location. Cut an access
hole in hearth top to run exible gas line
to replace (see Figure 9). Make sure to
locate access hole so cabinet mantel will
cover it when installed.
Note: You can secure base to oor using
wood screws. Countersink screw heads and
putty over.
5. Route exible gas line through access
hole in hearth base.
6. Center cabinet mantel on hearth base
(see Figure 10). Make sure mantel is ush
against wall.
7. Break off nailing anges (see Figure 11)
with hammer or pliers.
8. Place cardboard or other protective material on top of hearth base. Carefully set
replace on protective material, with back
of replace inside mantel opening.
9. If blower is installed, route blower electri-
cal cord through access holes in either
side of replace.
Note: Bushing may be moved if necessary.
Plug electrical cord into electrical outlet.
Rigid Pipe and Gas
Shutoff Valve
Electrical
Outlet
10. Carefully insert fireplace into cabinet
mantel. Be careful not to scratch or dam-
age hearth base, cabinet mantel, or any
laminate trim on hearth base. Remove
protective material from top of hearth base
and from front of replace (if any).
Note: You can secure replace to hearth
or oor. Open lower louver. Locate screw
holes in bottom of base. Tighten wood
screws through these holes and into hearth
or oor.
11. Attach exible gas line from replace gas
regulator to gas supply. See Connecting Fireplace to Gas Supply, page 15.
12. Check all gas connections for leaks. See
Checking Gas Connections, page 16.
Nailing
Flanges
Hearth Base
Figure 9 - Placing Hearth Base
Accessory Against Wall
Figure 10 - Installing Cabinet Mantel
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Gas Line Access Hole
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Figure 11 - Location of Nailing Flanges
Cabinet
Mantel
Figure 12 - Inserting Fireplace into
Cabinet Mantel
11
Page 12
INSTALLATION
35 1/2"
17
3
/4"
33"
39
3
/
8
"
27
7
/
8
"
55
5
/
8
"
35
1
/
2
"
Continued
BUILT-IN FIREBOX INSTALLATION
Built-in installation of this rebox involves
installing rebox into a framed-in enclosure.
This makes the front of rebox ush with wall.
Optional brass trim accessories are available
(see Accessories, page 27). The brass trim
will extend past sides of rebox approximately
1/2". This will cover the rough edges of the
wall opening. If installing a mantel above the
rebox, you must follow the clearances shown
in Figure 8, page 10. Use the following instructions to install the rebox in this manner.
1. Frame in rough opening. Use dimensions
shown in Figure 13 for the rough opening.
If installing in a corner, use dimensions
shown in Figure 14 for the rough opening.
The height is 33" which is the same as the
wall opening above.
2. If using blower, install and properly ground
GA3555, three-prong 120 volt electrical
outlet, in replace. Follow instructions
included in kit.
ActualFraming
Height32 3/8"33"
Front Width34 5/16"35 1/2"
Depth16 11/16"17 3/4"
3. Install gas piping into replace location.
This installation includes an approved
exible gas line (if allowed by local codes)
after the equipment shutoff valve. The ex-
ible gas line must be the last item installed
on the gas piping. See Installing Gas Pip-ing to Fireplace Location, page 13.
4. Carefully set replace in front of rough
opening with back of replace inside wall
opening.
5. Carefully insert fireplace into rough
opening.
6. Attach exible gas line to gas supply.
See Connecting Fireplace to Gas Supply,
page 15.
7. Attach replace to wall studs using nails
or wood screws through holes in nailing
ange (see Figure 15).
8. Check all gas connections for leaks. See
Checking Gas Connections, page 16.
9. Plug electrical cord into electrical outlet
installed in step 2.
10. Install trim after nal nishing and/or painting of wall (see Figure 7, page 10).
IMPORTANT: When nishing your rebox,
combustible materials such as wall board,
gypsum board, sheet rock, drywall, plywood,
etc. may be butted up next to the sides and top
of the rebox. Combustible materials should
never overlap the rebox front facing.
Figure 13 - Rough Opening for Installing
in Wall
Figure 14 - Rough Opening for Installing
12
in Corner
WARNING: Do not allow any
combustible materials to overlap
the rebox front facing.
Nails or Wood
Screws
Figure 15 - Attaching Fireplace to Wall
www.fmiproducts.com
Nailing
Flanges
Studs
119303-01G
Page 13
13"
16"
19"
21"
2 1/2"
6"
8"
10"
Minimum NonCombustible
Material
INSTALLATION
Continued
IMPORTANT: Noncombustible materials such
as brick, tile, etc. may overlap the front facing,
but should never cover any necessary openings like louvered slots.
WARNING: Do not allow
noncombustible materials to
cover any necessary openings
like louvered slots.
WARNING: Use only non-
combustible mortar or adhesives when overlapping the front
facing with noncombustible
facing material.
Mantel Clearances for Built-In
Installation
If placing mantel above built-in replace, you
must meet minimum clearance between man-
tel shelf and top of replace opening.
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• raise the mantel to an acceptable height
• remove the mantel
Note:
All Vertical
measurements
are from top of
replace opening
to bottom of
mantel shelf.
Mantel Shelf
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
INSTALLING GAS PIPING TO
FIREPLACE LOCATION
WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied service
person must connect replace
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LP replace directly
to the propane/LP supply. This
replace requires an external
regulator (not supplied). Install
the external regulator between
the replace and propane/LP
supply.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Figure 16 - Minimum Mantel Clearances
119303-01G
for Built-In Installation
www.fmiproducts.com
13
Page 14
INSTALLATION
Continued
Installation Items Needed
Before installing replace, make sure you
have the items listed below.
• external regulator for propane/LP unit only
(supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap (optional)
• tee joint
• pipe wrench
• approved exible gas line with gas con-
nector (if allowed by local codes) (not
provided)
* A equipment shutoff valve with 1/8" NPT
tap is an acceptable alternative to test gauge
connection. Purchase the optional equipment
shutoff valve from your dealer.
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
17. Pointing the vent down protects it from
freezing rain or sleet.
Propane/LP
Supply Tank
External
Regulator
Vent
Pointing
Down
Figure 17 - External Regulator With Vent
Pointing Down
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to replace.
If pipe is too small, undue loss
of volume will occur.
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from replace
(see Figure 18).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged replace valves.
Equipment Shutoff Valve
With 1/8" NPT Tap*
Natural Gas
From Gas Meter
(5" W.C.** to 10.5"
W.C. Pressure)
Propane/LP
From External
3" Minimum
Cap Pipe Tee
Nipple Joint
Sediment Trap
Figure 18 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer.
** Minimum inlet pressure for purpose of input
adjustment.
Regulator
(11" W.C.** to 14"
W.C. Pressure)
14
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119303-01G
Page 15
INSTALLATION
Continued
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 18.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between
fuel supply and replace. Locate sediment
trap where trapped matter is not likely to
freeze. A sediment trap traps moisture and
contaminants. This keeps them from going
into replace gas controls. If sediment trap
is not installed or is installed wrong, replace
may not run properly.
CONNECTING FIREPLACE TO GAS
SUPPLY
Installation Items Needed
• 5/16" hex socket wrench or nut-driver
• Phillips screwdriver
• sealant (resistant to propane/LP gas, not
provided)
1. Remove replace screen. Remove one
screw that holds replace screen in place
for shipping. This screw is located near top
left side of screen. Discard screw. Lift replace screen up and pull out to remove.
2. Remove screws that attach log base
assembly to replace (see Figure 19).
Carefully lift up log base assembly and
remove from replace (see Figure 19).
Note: If adding the HFL series brick liner accessory, install it now. Follow instructions in
HFL series accessory kit.
CAUTION: Do not pick up
log base assembly by burner.
This could damage burner. Only
handle base by grates.
3. Route gas line (provided by installer)
from equipment shutoff valve to replace.
Route exible gas supply line through one
of the access holes.
NOTICE: Most building codes
do not permit concealed gas
connections. A exible gas line
is provided to allow accessibility
from the replace (see Figure 20).
The exible gas supply line connection to the equipment shutoff
valve should be accessible.
4. Attach the exible gas line to gas supply
(see Figure 20). Check tightness of ex-
ible gas line attached to gas regulator of
replace (see Figure 20).
5. Check all gas connections for leaks. See
Checking Gas Connections, page 16.
6. Replace log base assembly back into
replace. Feed exible gas line into replace base area while replacing log base
assembly. Make sure the entire exible
gas line is in replace base area. Reattach log base assembly to replace with
screws removed in step 2.
To Fireplace
Gas Regulator
Flexible Gas Line
from Fireplace
Gas Regulator
Equipment
Shutoff Valve
Provided by
Installer
Propane/LP
To External
Regulator
Figure 19 - Removing Log Base
Assembly From Fireplace
119303-01G
Figure 20 - Attaching Flexible Gas Lines
www.fmiproducts.com
Natural Gas
To Gas Meter
15
Page 16
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an open
ame to check for a leak. Apply
a noncorrosive leak detection
uid to all joints. Bubbles forming show a leak. Correct all leaks
at once.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect replace with its main gas
valve (control valve) and equipment shut-
off valve from gas supply piping system.
Pressures in excess of 1/2 psig will dam-
age replace regulator.
2. Cap off open end of gas pipe where equip-
ment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Reconnect fireplace and equipment
shutoff valve to gas supply. Check recon-
nected ttings for leaks.
Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 21).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or pro-
pane/LP supply to equipment shutoff valve
for propane/LP (see Figures 22 and 23).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff Valve
Figure 21 - Equipment Shutoff Valve
Equipment Shutoff Valve
Gas Control Valve
Figure 22 - Checking Gas Joints for
Natural Gas
Equipment Shutoff Valve
Gas Control Valve
Figure 23 - Checking Gas Joints for
Propane/LP Gas
Open
Closed
Gas Meter
Propane/LP
Supply Tank
16
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119303-01G
Page 17
INSTALLATION
Continued
PRESSURE TESTING FIREPLACE GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure
21, page 16).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of replace is in
the OFF position.
4. Check all joints from equipment shutoff
valve to gas control valve (see Figures
22 or 23, page 16). Apply noncorrosive
leak detection uid to all joints. Bubbles
forming show a leak.
5. Correct all leaks at once.
6. Light replace (see Operation, page 18).
Check all other internal joints for leaks.
7. Turn off replace (see To Turn Off Gas to Appliance, page 19, depending on your
model).
INSTALLING LOGS
4. Position front left log against left side of
grate prongs (see Figure 24).
5. Place middle right log over front right and
bottom logs as shown in Figure 25. Be sure
hole in middle right log seats over pin in
bottom log.
6. Place middle left log over front left and
bottom logs as show in Figure 25. Be sure
hole in middle left log seats over pin in front
left log.
7. Install replace screen by slipping notches
of replace screen over screws on front
of replace (see Figure 26, page 18).
Front
Left Log
Rear Log
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
CAUTION: Do not remove
the data plates attached to the
heater base assembly. The data
plates contain important safety
and warranty information.
It is very important to install these logs exactly
as instructed. Do not modify logs. Only use
logs supplied with heater.
1. Place bottom log in center of the base assembly as shown in Figure 24.
2. Rest rear log in back corner sections of
base assembly as shown in Figure 24.
Make sure log is completely vertical and
not leaning in toward burner where the
ame will touch the log.
3. Position front right log against right side
of grate prongs (see Figure 24).
Grate
Prongs
Middle Left Log
Pin on Front
Left Log
Base
Assembly
Figure 24 - Installing Bottom Logs
Bottom
Log
Figure 25 - Installing Top Logs
Bottom
Log
Front Right
Log
Middle
Right Log
119303-01G
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17
Page 18
INSTALLATION
Continued
WARNING: You must operate
this replace with the replace
screen in place. Make sure replace screen is in place before
running replace.
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualied service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
Notches
Screws for
Mounting
Screen
Figure 26 - Installing Fireplace Screen
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
LIGHTING
INSTRUCTIONS
WARNING: You must operate
this replace with the replace
screen in place. Make sure replace screen is installed before
running replace.
NOTICE: During initial operation
of new replace, burning logs
will give off a paper-burning
smell. Orange ame will also be
present. Open window to vent
smell. Operate replace on HI
position to burn off odor. This
will only last a few hours.
1.
STOP! Read the safety information, column 1.
2. Make sure equipment shutoff valve is fully
open.
3. Turn control knob clockwise to the
OFF position (see Figure 27, page 19).
18
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119303-01G
Page 19
OPERATION
Continued
4. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow “B”
in the safety information, page 18. If you
don’t smell gas, go to the next step.
5. Turn control knob counterclockwise
to the PILOT position. Press in control knob
for ve (5) seconds (see Figure 27).
Note: If running replace for rst time,
there will be air in gas line. You may need
to press in control knob for 30 seconds or
longer. This will allow air to bleed from the
gas system.
6. Continue pressing control knob in. Press
and release ignitor button. This will light
pilot. The pilot is attached to the front
burner. If needed, keep pressing ignitor
button until pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
7. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
Note: If pilot goes out, repeat steps 3
through 7. This replace has a safety
interlock system. Wait one (1) minute
for system to reset before lighting pilot
again.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
8. Turn control knob counterclockwise
to desired heating level. The burners
should light. Set control knob to any heat
level between HI and LO.
9. To leave pilot lit and shut off burners only,
turn control knob clockwise to the
PILOT position.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the
OFF position.
2. Close equipment shutoff valve (see Figure 21, page 16).
THERMOSTAT CONTROL
OPERATION
You can set the thermostat control knob to any
comfort level between HI and LO. The thermostat will gradually modulate the heat output
and ame height from higher to lower settings
or pilot, in order to maintain the comfort level
you select. The ideal comfort setting will vary
by household depending upon the amount of
space to be heated, the output of the central
heating system, etc.
Note: Selecting the HI setting will cause the
burner to remain on without modulating down
in most cases.
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 5 under Lighting
Instructions, page 18.
2. Press control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow step 8
under Lighting Instructions, column 1.
Ignitor
Electrode
Pilot Burner
Ignitor Button
Control Knob
Figure 27 - Control Knob and Ignitor
119303-01G
Button Location
www.fmiproducts.com
Figure 28 - Pilot
19
Page 20
OPERATION
CORRECT FLAME PATTERN AT HIGH POSITION
Continued
BLOWER
OPERATION
WARNING: This replace has
a three-prong, grounded electrical
plug. This plug helps protect you
against electrical shock. Only connect plug to a properly grounded,
three-prong receptacle. Do not cut
or remove the grounding prong
from this plug.
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 29 shows a correct pilot ame pattern.
Figure 30 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools,
the replace will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 30
• turn replace off (see To Turn Off Gas to Appliance, page 19)
• see Troubleshooting, page 23
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue
and have no yellow or orange color.
Pilot Burner
Thermocouple
Figure 29 - Correct Pilot Flame Pattern
(Propane/LP Shown)
Pilot Burner
Thermocouple
Locate the blower switch by opening lower
louver on replace. Blower switch is located
at lower left inside louver door.
This thermostat-controlled blower has a vari-
able speed control with an ON/OFF switch. The
blower will start when the thermostat senses a
sufcient increase in rebox temperature.
Note: It is safe to operate replace with blower
turned off. However, the blower helps distribute
heated air from the replace.
Note: Periodically check the louvers of the
rebox and remove any dust, dirt or other
obstructions.
ame pattern shows yellow tipping at top of
blue ame.
WARNING: If front burner
ame pattern shows yellow tipping, your replace could produce increased levels of carbon
monoxide. Follow instructions at
bottom of this page. Yellow ame
on rear burner is normal.
NOTICE: Do not mistake orange
ames with yellow tipping. Dirt
or other ne particles are burned
by fireplace, causing brief
patches of orange ame.
If front burner ame pattern is incorrect, as
shown in Figure 32
• turn replace off (see To Turn Off Gas to Appliance, page 19)
• see Troubleshooting, page 23
Figure 30 - Incorrect Pilot Flame Pattern
FRONT BURNER FLAME PATTERN
Figure 31 shows correct front burner ame
pattern. Figure 32 shows incorrect front
burner ame pattern. The incorrect burner
20
(Propane/LP Shown)
Figure 31 - Correct Front Burner Flame
Figure 32 - Incorrect Front Burner Flame
www.fmiproducts.com
Pattern
Yellow
Tipping
At Top
of Blue
Flame
Pattern
119303-01G
Page 21
CLEANING
WARNING: Turn off replace
and let cool before cleaning.
CAUTION: You must keep
control areas, burner and circulating air passageways of
replace clean. Inspect these
areas of replace before each
use. Have replace inspected
yearly by a qualied service
person. Fireplace may need
more frequent cleaning due to
excessive lint from carpeting,
bedding material, pet hair, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
BURNER INJECTOR HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides a clean burning flame. Keep these
holes clear of dust, dirt, lint and pet hair.
Clean these air inlet holes prior to each
heating season. Blocked air holes will create
soot. We recommend that you clean the unit
every three months during operation and
have heater inspected yearly by a qualied
service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could damage the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on injector holder for dust and dirt
(see Figure 33).
3. Blow air through the ports/slots and holes
in the burner.
4. Check injector holder located at the end of
the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
injector holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4.
Clean the pilot assembly also. A yellow tip
on the pilot ame indicates dust and dirt in
the pilot assembly. There is a small pilot air
inlet hole about 2" from where the pilot ame
comes out of the pilot assembly (see Figure
34). With unit off, lightly blow air through the
air inlet hole. You may blow through a drinking
straw if compressed air is not available.
Injector
Ports/
Slots
Burner
Tube
Primary Air
Inlet Holes
Figure 33 - Injector Holder On Outlet
Burner Tube
Burner
Tube
Pilot
Assembly
Pilot Air
Inlet Hole
Figure 34 - Pilot Inlet Air Hole
Holder
Ports/
Slots
119303-01G
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21
Page 22
CLEANING
Red
Variable
Fan Switch
Fan Switch
(N.O.)
Green
White
On
110/115
V.A.C.
Blower
Motor
Black
Off
1
2
Black
Blue
Continued
LOGS
• If you remove logs for cleaning, refer to In-stalling Logs, pages 17, to properly replace
logs.
• Replace log(s) if broken or chipped (dimesized or larger).
SPECIFICATIONS
Model VSGF28NTF
• Rating (Variable): 21,000/28,000 Btu/Hr
• Type Gas: Natural Gas
• Ignition: Piezo
• Pressure Manifold: 3.4" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 10.5" W.C., Minimum* 5" W.C.
• Shipping Weight: 100 lbs.
* For input adjustment
WIRING DIAGRAM
CAUTION: Label all wires
prior to disconnection when
servicing controls. Wiring errors
can cause improper and dangerous operation. Verify proper
operation after servicing.
Model VSGF28PTF
• Rating (Variable): 23,000/28,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Piezo
• Pressure Manifold: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Maximum 14" W.C., Minimum* 11" W.C.
• Shipping Weight: 100 lbs.
* For input adjustment
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at
1-866-328-4537.
22
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When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
119303-01G
Page 23
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is
pressed, there is no spark
at ODS/pilot
When ignitor button is
pressed, there is spark at
ODS/pilot but no ignition
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or
wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode broken
7. Ignitor electrode positioned
wrong
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Tighten nut holding piezo
ignitor to base panel of log
set. Nut is located behind
base panel
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly
7. Replace pilot assembly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Cleaning, page 21) or re-
place ODS/pilot assembly
7. Replace gas regulator
119303-01G
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23
Page 24
OBSERVED PROBLEM
ODS/pilot lights but ame
goes out when control knob
is released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1.
Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Equipment shutoff valve not
fully open
4. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
5. Thermocouple connection
loose at control valve
6. Thermocouple damaged
7. Control valve damaged
8. Safety interlock system has
been triggered
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Fully open equipment shutoff valve
4. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning, page 21) or re-
place ODS/pilot assembly
5. Hand tighten until snug,
then tighten 1/4 turn more
6. Replace pilot assembly
7. Replace control valve
8. Wait one minute for safety
interlock system to reset.
Repeat ignition operation.
One or both burners do not
light after ODS/pilot is lit
Delayed ignition of one or
both burners
Burner backfiring during
combustion
Yellow ame in front burner
during burner combustion
24
1. Inlet gas pressure is too
low
2. Burner orice(s) clogged
3. Mislocated crossover tube
1. Manifold pressure is too
low
2. Burner orice(s) clogged
3. Mislocated crossover tube
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
1. Not enough air
2. Gas regulator defective
www.fmiproducts.com
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see Clean-
ing, page 21) or replace
burner orice(s)
3. Contact qualied service
person
1. Contact local natural or
propane/LP gas company
2. Clean burner(s) (see Clean-
ing, page 21) or replace
burner orice(s)
3.
Contact qualified service
person
1. Clean burner (see Clean-
ing, page 21) or replace
burner orice(s)
2. Replace damaged burner
3. Replace gas regulator
1. Check burner(s) for dirt
and debris. If found, clean
burner(s) (see Cleaning,
page 21)
2. Replace gas regulator
119303-01G
Page 25
OBSERVED PROBLEM
Slight smoke or odor during
initial operation
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Residues from manufacturing processes and logs
curing
REMEDY
1. Problem will stop after a few
hours of operation
Moisture/condensation noticed on windows
Fireplace produces a whistling noise when burners
are lit
White powder residue forming within burner box or on
adjacent walls or furniture
Dark residue on logs inside
of their replace. Note: Af-
ter removing all causes of
residue deposits, completely
clean replace and appliance
off residue before reusing
appliance
1. Not enough combustion/
ventilation air
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Improper log placement
2. Drafts or other air currents
affecting ame pattern
3. Air holes at burner inlet
blocked
4. Burner flame holes
blocked
1. Refer to Air for Combustion and Ventilation require-
ments (page 6)
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burners until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installation clearances (see
page 10)
4. Clean burners (see Clean-
ing, page 21) or replace
burner orice(s)
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar
products
1. Properly locate logs (see
Installing Logs, page 17)
2. Eliminate source of drafts
around heater
3. Clean out air holes at burner inlet. Periodically repeat
as needed
4. Remove blockage
Fireplace produces a clicking/ticking noise just after
burner is lit or shut off
119303-01G
1. Metal expanding while
heating or contracting while
cooling
www.fmiproducts.com
1. This is normal with most
heaters. If noise is excessive, contact qualied service person
25
Page 26
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
•
Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating replace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
OBSERVED PROBLEM
Fireplace produces unwanted odors
Fireplace shuts off in use
(ODS operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
POSSIBLE CAUSE
1.
Heater burning vapors from
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve or gas control
defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of page
REMEDY
1. Open window to ventilate room. Stop using odor
causing products while
heater is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see Clean-
ing, page 21)
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
2. Replace control valve or
gas control
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
26
www.fmiproducts.com
119303-01G
Page 27
TECHNICAL SERVICE
You may have further questions about
installation, operation, or troubleshooting.
If so, contact FMI PRODUCTS, LLC at
1-866-328-4537. When calling please have
your model and serial numbers of your
heater ready.
You can also visit FMI PRODUCTS, LLC’s
web site at www.fmiproducts.com.
ACCESSORIES
NOTICE: All accessories may
not be available for all replace
models.
Purchase these accessories from your local
dealer. If they can not supply these accessories
call FMI PRODUCTS, LLC at 1-866-328-4537
for information. You can also write to the address listed on the back page of this manual.
101329-16 Thermostat Gas Valve Assembly•1
22101381-01 Cover and Piezo• •1
23101004-15 Rear Burner Injector•1
101004-14 Rear Burner Injector•1
24101628-03 Flex Hose• •1
25901063-01 3/8" Flare x 1/2" NPT• •1
26M11084Screw• •4
27121005-01 Air Shield•1
PARTS AVAILABLE — NOT SHOWN
100563-01 Warning Plate• •1
101054-01 Lighting Instructions Plate• •1
100565-01 Warning Plate Fastener• •1
** Not a eld replacement part
VSGF28NTF
VSGF28PTF
119303-01G
www.fmiproducts.com
29
Page 30
PARTS
MODELS VSGF28NTF AND VSGF28PTF
27
17
9
12
14
16
15
5
18
6
16
4
8
11
11
16
19
11
21
7
10
16
22
16
26
1
2
16
3
24
16
24
16
10
13
30
www.fmiproducts.com
20
25
23
24
119303-01G
Page 31
PARTS
MODELS VSGF28NTF AND VSGF28PTF
This list contains replaceable parts used in your rebox. When ordering parts, follow the
instructions listed under Replacement Parts on page 22 of this manual.
KEY
NO. PART NO.DESCRIPTIONQTY.
1101357-03Top Outer Casing1
2**Outer Casing1
3102758-02CK Right Front Side1
4102759-02CK Left Front Side1
5098304-01Phillips Pan Head Screw, #1017
6101351-01CK Top Front1
7125548-02Bottom, Louver1
8101353-01CK Middle Front Rail1
9101355 01SA Firebox Hood1
10**Firebox Support2
11099230-01Shoulder Screw4
12 101872-03Firebox Top1
13 101346-01Outer Base1
14**Firebox Wrapper1
15 101614-02Limit Switch (Thermal Disk) Assembly1
16 M11084-26Hex Screw, #1057
17 098304-02Phillips Pan Head Screw, #6-20 x 0.38"4
18 103420 02CK Screen Assembly1
19 101398-03Wire Harness1
20 103650-01Control Knob1
21 119943-01Blower Assembly 1
22 099123-01Wire Clip4
23 105649-01Blower Speed Control1
24 M11084-38Hex Screw, #8-18 x 0.38"4
25 101629-01Plastic Bushing2
26 098544-01Clamp1
27 125545-02Top, Louver1
099038-01Strain Relief Bushing1
100639-01Caution Decal1
104313-01Pin Hinge1
104313-02Pin Hinge1
1119 8Screw, 6-32 X 3/8 HX WSHR HD PPG4
** Not a eld replaceable part.
PARTS AVAILABLE — NOT SHOWN
119303-01G
www.fmiproducts.com
31
Page 32
WARRANTY
KEEP THIS WARRANTY
Model (
located on product or identication tag
Serial No. (
located on product or identication tag
Date Purchased __________________________
Keep receipt for warranty verication.
FMI PRODUCTS, LLC LIMITED WARRANTIES
Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects
in material and workmanship for a period of four (4) years from the date of rst purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date
of rst purchase.
Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof to be
free from defects in material and workmanship for 30 days from the date of rst purchase from an authorized dealer
provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s
warnings and instructions.
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under this
warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only
when installed by a qualied installer in accordance with all local codes and instructions furnished with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allowance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by
FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI
PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement
parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs,
unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of
the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper
installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty
excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all
implied warranties, including warranties of merchantability and tness for a particular purpose to four (4) years on
new products and 30 days on factory reconditioned products from the date of rst purchase. FMI PRODUCTS, LLC
makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not
be liable for any other damages whatsoever under any circumstances including indirect, incidental, or consequential
damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
New Products
Factory Reconditioned Products
Terms Common to All Warranties
) _____________________________
) __________________________
2701 S. Harbor Blvd.
Santa Ana, CA 92704
1-866-328-4537
www.fmiproducts.com
119303-01
Rev G
01/11
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