consult a qualified installer, service agency or
the gas supplier.
WARNING: This appliance is for installation
only in a solid-fuel burning
masonry or UL127 factory-
built replace or in a listed
ventless firebox enclosure. It is design-certied
for these installations in
accordance with ANSI
Z21.11.2. Exception: Do
not install this appliance
in a factory-built replace
that includes instructions
stating it has not been tested or should not be used
with unvented gas logs.
WARNING: This is an
unvented gas-red heater. It uses air (oxygen)
from the room in which
it is installed. Provisions
for adequate combustion
and ventilation air must
be provided. Refer to Air
for Combustion and Ventilation section on page 6
of this manual.
This appliance may be in-
stalled in an aftermarket,*
permanently located,
manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for
use with the type of gas
indicated on the rating
plate. This appliance is
not convertible for use
with other gases.
* Aftermarket: Completion of sale, not for
purpose of resale, from the manufacturer
www.fmiproducts.com
126425-01B2
Page 3
SAFETY
Continued
WARNING: This product con-
tains and/or generates chemicals
known to the state of California
to cause cancer or birth defects
or other reproductive harm.
IMPORTANT: Read this owner’s
manual carefully and completely
before trying to assemble, operate or service this replace.
Improper use of this replace
can cause serious injury or
death from burns, re, explosion, electrical shock and carbon
monoxide poisoning.
DANGER: Carbon monoxide
poisoning may lead to death!
Carbon Monoxide Poisoning: Early signs of
carbon monoxide poisoning resemble the u,
with headaches, dizziness or nausea. If you
have these signs, the replace may not be
working properly. Get fresh air at once! Have replace serviced. Some people are more affected by carbon monoxide than others. These
include pregnant women, people with heart or
lung disease or anemia, those under the inu-
ence of alcohol and those at high altitudes.
Natural and Propane/LP gases are odorless.
An odor-making agent is added to these gases.
The odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may
be present even though no odor exists.
Make certain you read and understand all
warnings. Keep this manual for reference. It
is your guide to safe and proper operation of
this replace.
WARNING: Any change to
this heater or its controls can
be dangerous.
WARNING: Do not allow fans
to blow directly into the replace.
Avoid any drafts that alter burner
ame patterns. Ceiling fans can
create drafts that alter burner
ame patterns. Altered burner
patterns can cause sooting.
Due to high temperatures, the
appliance should be located out
of trafc and away from furniture
and draperies.
Do not place clothing or other
ammable material on or near
the appliance. Never place any
objects on the heater.
Heater base assembly becomes
very hot when running heater.
Keep children and adults away
from hot surface to avoid burns
or clothing ignition. Heater
will remain hot for a time after
shutdown. Allow surface to cool
before touching.
Carefully supervise young chil-
dren when they are in the room
with heater. When using the handheld remote accessory, keep selector switch in the OFF position
to prevent children from turning
on burners with remote.
You must operate this heater
with the replace screen and
hood in place. Make sure replace screen and hood are in
place before running heater.
WARNING: Do not use a
blower insert, heat exchanger
insert or other accessory not approved for use with this heater.
126425-01B3
www.fmiproducts.com
Keep the appliance area clear
and free from combustible materials, gasoline and other ammable vapors and liquids.
Page 4
SAFETY
Continued
1. This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases.
2. Do not place propane/LP supply tank(s)
inside any structure. Locate propane/
LP supply tank(s) outdoors (propane/LP
units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not
use any phone in your building
• immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions
• if you cannot reach your gas supplier,
call the re department
4. This heater shall not be installed in a bed-
room or bathroom, unless installed as a
vented appliance. See Installing Damper
Clamp Accessory for Vented Operation,
page 12. This gas log set may not be installed as a vented appliance in a bedroom
or bathroom in the Commonwealth of Massachusetts.
5. Before installing in a solid fuel burning replace, the chimney ue and rebox must
be cleaned of soot, creosote, ashes and
loose paint by a qualied chimney cleaner.
Creosote will ignite if highly heated. A dirty
chimney ue may create and distribute
soot within the house. Inspect chimney
ue for damage. If damaged, repair ue
and rebox before operating heater.
6. Do not burn solid-fuel in a masonry or
UL127 factory-built replace in which a
vent-free room heater is installed.
7. If replace has glass doors, never operate
this heater with glass doors closed. If you
operate heater with doors closed, heat
buildup inside replace will cause glass to
burst. Make sure there are no obstructions
across openings of replace.
8. To prevent the creation of soot, follow the
instructions in Cleaning and Maintenance,
page 21.
9. Before using furniture polish, wax, carpet
cleaner or similar products, turn heater off. If
heated, the vapors from these products may
create a white powder residue within burner
box or on adjacent walls and furniture.
10. This heater needs fresh, outside air ventilation to run properly. This heater has an
Oxygen Depletion Sensing (ODS) safety
shutoff system. The ODS shuts down the
heater if enough fresh air is not available.
See Air for Combustion and Ventilation,
page 6. If heater keeps shutting off, see
Troubleshooting, page 23.
11. Do not run heater
• where ammable liquids or vapors are
used or stored
• under dusty conditions
12. Do not use this heater to cook food or burn
paper or other objects.
13. Do not use heater if any part has been exposed to or under water. Immediately call
a qualied service technician to inspect
the room heater and to replace any part
of the control system and any gas control
which has been under water.
14. Do not operate this heater without glass
media in place.
15. Turn heater off and let cool before servic-
ing, installing or repairing. Make sure the
selector switch is in the OFF position. Only
a qualied service person should install,
service or repair heater.
16. Make sure the selector switch is in the
OFF position when you are away from
home for long periods of time.
17. Remote-ready heaters must not be connected to any external electrical source.
18. Operating heater above elevations of
4,500 feet may cause pilot outage.
19. To prevent performance problems, do not
use propane/LP fuel tank of less than 100
lb. capacity (propane/LP units only).
20. Provide adequate clearances around air
openings.
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126425-01B4
Page 5
UNPACKING
CAUTION: Do not remove the
data plates from the burner assembly. The data plates contain
important warranty and safety
information.
PRODUCT IDENTIFICATION
Base Assembly
1. Remove heater assembly from cartons.
2. Remove all protective packaging applied
to heater for shipment.
3. Check heater for any shipping damage. If
heater is damaged call FMI PRODUCTS,
LLC at 1-866-328-4537 for replacement
parts before returning to dealer.
Glass Pebbles
Figure 1 - Product Identication
LOCAL CODES
Install and use heater with care. Follow all
local codes. In the absence of local codes,
use the latest edition of The National Fuel
Gas Code, ANSI Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Batterymarch Park
Quincy, MA 02269
State of Massachusetts: The installation must be made by a licensed plumber
or gas fitter in the Commonwealth of
Massachusetts.
Sellers of unvented propane or natural
gas-red supplemental room heaters shall
provide to each purchaser a copy of 527
CMR 30 upon sale of the unit.
Vent-free gas products are prohibited for
bedroom and bathroom installation in the
Commonwealth of Massachusetts.
OPTIONAL REMOTE CONTROL ACCESSORIES
There are four optional remote controls that
can be purchased separately:
• wall switch
•
hand-held ON/OFF remote
•
wall thermostat
• hand-held thermostat remote
See Accessories, page 30.
126425-01B5
www.fmiproducts.com
The wall thermostat or hand-held thermostat
may not be used where vented decorative
listing is required.
Page 6
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no
outside venting. There is no heat loss out a
vent or up a chimney. Heat is generated from
the ames. This heater is designed for vent-free
operation with ue damper closed. It has been
tested and approved to ANSI Z21.11.2 standard
for unvented heaters. State and local codes
in some areas prohibit the use of vent-free
heaters. This heater may also be operated as
a vented decorative (ANSI Z21.60) product by
opening the ue damper.
AIR FOR COMBUSTION AND VENTILATION
WARNING: This heater shall
not be installed in a room or
space unless the required volume of indoor combustion air
is provided by the method described in the National Fuel Gas
Code, ANSI Z223.1/NFPA 54, the
International Fuel Gas Code, or
applicable local codes. Read the
following instructions to insure
proper fresh air for this and
other fuel-burning appliances
in your home.
Today’s homes are built more energy efcient
than ever. New materials, increased insulation
and new construction methods help reduce
heat loss in homes. Home owners weather
strip and caulk around windows and doors
to keep the cold air out and the warm air in.
During heating months, home owners want
their homes as airtight as possible.
While it is good to make your home energy
efcient, your home needs to breathe. Fresh
air must enter your home. All fuel-burning appliances need fresh air for proper combustion
and ventilation.
Exhaust fans, replaces, clothes dryers and
fuel burning appliances draw air from the house
to operate. You must provide adequate fresh
air for these appliances. This will insure proper
venting of vented fuel-burning appliances.
www.fmiproducts.com
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS/pilot is a required feature for vent-free
room heaters. The ODS/pilot shuts off the
heater if there is not enough fresh air.
ELECTRONIC IGNITION SYSTEM
This heater has an electronic ignitor to light
heater fuel supply.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation.
All spaces in homes fall into one of the three
following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 6 through 8 will help
you classify your space and provide adequate
ventilation.
Unusually Tight Construction
The air that leaks around doors and windows
may provide enough fresh air for combustion
and ventilation. However, in buildings of unusually tight construction, you must provide
additional fresh air.
Unusually tight construction is dened as
construction where:
a. walls and ceilings exposed to the out-
side atmosphere have a continuous
water vapor retarder with a rating of
one perm (6 x 10
less with openings gasketed or sealed
and
b. weather stripping has been added on
openable windows and doors and
c. caulking or sealants are applied to
areas such as joints around window
and door frames, between sole plates
and oors, between wall-ceiling joints,
between wall panels, at penetrations
for plumbing, electrical and gas lines
and at other openings.
-11
kg per pa-sec-m2) or
126425-01B6
Page 7
AIR FOR COMBUSTION AND VENTILATION
Continued
If your home meets all of the three criteria
above, you must provide additional fresh
air. See Ventilation Air From Outdoors,
page 8.
If your home does not meet all of the
three criteria above, proceed to Determin-
ing Fresh-Air Flow For Heater Location,
below.
Conned and Unconned Space
The National Fuel Gas Code, ANSI Z223.1/
NFPA 54 denes a conned space as a space
whose volume is less than 50 cubic feet per
1,000 Btu/hr (4.8 m3 per kw) of the aggregate
input rating of all appliances installed in that
space and an unconned space as a space
whose volume is not less than 50 cubic feet
per 1,000 Btu/hr (4.8 m3 per kw) of the ag-
gregate input rating of all appliances installed
in that space. Rooms communicating directly
with the space in which the appliances are
installed*, through openings not furnished
with doors, are considered a part of the unconned space.
* Adjoining rooms are communicating only if
there are doorless passageways or ventilation
grills between them.
DETERMINING FRESH-AIR FLOW
FOR HEATER LOCATION
Determining if You Have a Conned or
Unconned Space
Use this work sheet to determine if you have
a conned or unconned space.
Space: Includes the room in which you will install
replace plus any adjoining rooms with doorless passageways or ventilation grills between
the rooms.
1. Determine the volume of the space (length
x width x height).
Length x Width x Height =__________cu. ft.
(volume of space)
Example: Space size 20 ft. (length) x 16 ft.
(width) x 8 ft. (ceiling height) = 2560 cu. ft.
(volume of space)
If additional ventilation to adjoining room
is supplied with grills or openings, add the
volume of these rooms to the total volume
of the space.
2. Multiply the space volume by 20 to determine
the maximum Btu/Hr the space can support.
________ (volume of space) x 20 = (Maxi-
mum Btu/Hr the space can support)
Example: 2560 cu. ft. (volume of space) x 20
= 51,200 (maximum Btu/Hr the space can
support)
3. Add the Btu/Hr of all fuel burning appliances
in the space.
Vent-free replace __________ Btu/Hr
Gas water heater* __________ Btu/Hr
Gas furnace __________ Btu/Hr
Vented gas heater __________ Btu/Hr
Gas replace logs __________ Btu/Hr
Other gas appliances* + _________ Btu/Hr
Total = _________ Btu/Hr
* Do not include direct-vent gas appliances.
Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
Example:Gas water heater __________ Btu/Hr
Vent-free replace + _________ Btu/Hr
Total = _________ Btu/Hr
4.
Compare the maximum Btu/Hr the space can
support with the actual amount of Btu/Hr used.
_______ Btu/Hr (maximum can support)
_______ Btu/Hr (actual amount used)
Example: 51,200 Btu/Hr (maximum the
73,000 Btu/Hr (actual amount of
The space in the above example is a conned
space because the actual Btu/Hr used is more
than the maximum Btu/Hr the space can support. You must provide additional fresh air. Your
options are as follows:
A. Rework worksheet, adding the space of an
adjoining room. If the extra space provides
an unconned space, remove door to adjoining room or add ventilation grills between
rooms. See Ventilation Air From Inside Building, page 8.
B. Vent room directly to the outdoors. See
Ventilation Air From Outdoors, page 8.
C. Install a lower Btu/Hr replace, if lower Btu/
Hr size makes room unconned.
If the actual Btu/Hr used is less than the maxi-
mum Btu/Hr the space can support, the space is
an unconned space. You will need no additional
fresh air ventilation.
space can support)
Btu/Hr used)
40,000
33,000
73,000
126425-01B7
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Page 8
AIR FOR COMBUSTION AND VENTILATION
Outlet
Air
Ventilated
Attic
Outlet
A
ir
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option 2
Ventilation
Grills Into
Adjoining
Room,
Option 1
12"
12"
Continued
WARNING: If the area in which
the heater may be operated does
not meet the required volume for
indoor combustion air, combustion and ventilation air shall be
provided by one of the methods
described in the National Fuel
Gas Code, ANSI Z223.1/NFPA 54,
the International Fuel Gas Code,
or applicable local codes.
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining
unconned space. When ventilating to an
adjoining unconned space, you must provide
two permanent openings: one within 12" of the
ceiling and one within 12" of the oor on the
wall connecting the two spaces (see options
1 and 2, Figure 2). You can also remove door
into adjoining room (see option 3, Figure 2).
Follow the National Fuel Gas Code, ANSI
Z223.1/NFPA 54, Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or ducts. You must provide two permanent openings: one within 12" of the ceiling
and one within 12" of the oor. Connect these
items directly to the outdoors or spaces open
to the outdoors. These spaces include attics
and crawl spaces. Follow the National Fuel
Gas Code, ANSI Z223.1/NFPA 54, Air for
Combustion and Ventilation for required size
of ventilation grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a thermostat-controlled power vent. Heated air entering
the attic will activate the power vent.
Figure 3 - Ventilation Air from Outdoors
Figure 2 - Ventilation Air from Inside Building
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126425-01B8
Page 9
INSTALLATION
NOTICE: This heater is intended
for use as supplemental heat.
Use this heater along with your
primary heating system. Do not
install this heater as your primary heat source. If you have a
central heating system, you may
run system’s circulating blower
while using heater. This will help
circulate the heat throughout the
house. In the event of a power
outage, you can use this heater
as your primary heat source.
WARNING: A qualied service person must install heater.
Follow all local codes.
NOTICE: State or local codes may
only allow operation of this appliance in a vented conguration.
Check your state or local codes.
WARNING: Seal any fresh
air vents or ash clean-out doors
located on oor or wall of replace. If not, drafting may cause
pilot outage or sooting. Use a
heat-resistant sealant. Do not
seal chimney ue damper.
WARNING: Never install the
heater
• in a bedroom or bathroom
unless installed as a vented
appliance, see page 12
• in a recreational vehicle
• where curtains, furniture,
clothing or other ammable
objects are less than 36" from
the front and 42" from top
heater, For side clearances
see Figure 4 page 10
• in high trafc areas
• in windy or drafty areas
WARNING: Before installing
in a solid fuel burning replace,
the chimney ue and rebox
must be cleaned of soot, creosote, ashes and loose paint by
a qualified chimney cleaner.
Creosote will ignite if highly
heated. A dirty chimney ue may
create and distribute soot within
the house. Inspect chimney and
rebox ue for damage. If damaged, repair ue and rebox
before operating heater.
126425-01B9
www.fmiproducts.com
CAUTION: This heater cre-
ates warm air currents. These
currents move heat to wall sur-
faces next to heater. Installing
heater next to vinyl or cloth wall
coverings or operating heater
where impurities (such as, but
not limited to, tobacco smoke,
aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in
the air exist, may discolor walls
or cause odors.
IMPORTANT: Vent-free heaters add moisture
to the air. Although this is benecial, installing
heater in rooms without enough ventilation
air may cause mildew to form from too much
moisture. See Air for Combustion and Ventila-
tion, page 6.
Page 10
INSTALLATION
Continued
CHECK GAS TYPE
Use the correct type of gas (natural or propane/
LP). If your gas supply is not the correct gas
type, do not install heater. Call dealer where
you bought heater for proper type heater.
WARNING: This appliance is
equipped for either natural gas
or propane/LP gas but not both.
Gas type is indicated on the rating plate. Field conversion is not
permitted.
INSTALLATION AND CLEARANCES
FOR VENT-FREE OPERATION
WARNING: Maintain the
minimum clearances. If you
can, provide greater clearances
from oor, ceiling and adjoining
wall.
Minimum Fireplace Clearance to
Combustible Materials
Side Wall 16", Ceiling 42", Floor 0",
Model No.
VFC24NR/PR17"13.5"26"18"
VFC30NR/PR17"13.5"32"22"
Front 36"
SIZING REQUIREMENTS
Minimum Firebox Size
Height Depth
Front
Width
Rear*
Width
Carefully follow these instructions. This will
ensure safe installation into a masonry,
UL127-listed manufactured replace or listed
vent-free rebox.
Minimum Clearances For Side
Combustible Material, Side Wall and
Ceiling
A. Clearances from the side of the replace
cabinet to any combustible material and
wall should follow diagram in Figure 4.
Example: The face of a mantel, bookshelf,
etc. is made of combustible material and
protrudes 3 1/2" from the wall. This combustible material must be 4" from the side
of the replace cabinet (see Figure 4).
Note: When installing your gas logs into
a manufactured rebox, follow rebox
manufacturer’s instructions for minimum
clearances to combustible materials.
B. Clearances from the top of the replace
opening to the ceiling should not be less
than 42".
NOTICE: Manual control heaters
may be used as a vented product.
If so, you must always run heater
with chimney ue damper open.
If running heater with damper
open, noncombustible material
above replace opening is not
needed. Go to Installing Damper
Clamp Accessory for Vented
Operation, page 12.
*Minimum 16" from Side Wall
Figure 4 - Minimum Clearance for
www.fmiproducts.com
Example
*
Combustible to Wall
126425-01B10
Page 11
INSTALLATION
Heat
Resistant
Material
(A)
Minimum
Noncombustible
Material
Minimum
Noncombustible
Material Height
Distances to
Underside of
Mantel
Top of
Fireplace
Opening
Underside of
Mantel Shelf
12"
(A)
18" 20" 22" 24"
24"/30"
Models
2
1
/2
"
6"
8"
10"
Mantel Shelf
Continued
MINIMUM NONCOMBUSTIBLE
MATERIAL CLEARANCES
If Not Using Mantel
Note: If using a mantel proceed to If Using
Mantel. If not using a mantel, follow the information on this page.
You must have noncombustible material(s)
above the replace opening. Noncombustible materials (such as slate, marble, tile,
etc.) must be at least 1/2" thick. With sheet
metal, you must have noncombustible material behind it. Noncombustible material
must extend at least 8" up (for all models).
If noncombustible material is less than 12",
you must install the replace hood accessory
(24" and 30" Models Only). See Figure 5 for
minimum clearances.
Noncombustible
Material
Distance (A)
1
2" or moreNoncombustible mate-
Between 8" and 12"
Less than 8"
Requirements for Safe
Installation
rial OK.
24", 30" Models:
Install replace hood
accessory (GA6050 or
GA6053 see Accesso-
ries, page 30).
Noncombustible material must be extended
to at least 8". See
Between 8" and 12",
above. If you cannot ex-
tend material, you must
operate heater with ue
damper open.
If Using Mantel
You must have noncombustible material(s)
above the replace opening. Noncombustible
materials (such as slate, marble, tile, etc.)
must be at least 1/2" thick. With sheet metal,
you must have noncombustible material behind it. Noncombustible material must extend
at least 8" up (for all models). If noncombus-
tible material is less than 12", you must install
the replace hood accessory (24", 30" and 36"
Models Only). Even if noncombustible mate-
rial is more than 12", you may need the hood
accessory to deect heat away from your
mantel shelf. See Figures 5 and 6 and Figure
7, page 12, for minimum clearances.
IMPORTANT: If you cannot meet these mini-
mum clearances, you must operate heater
with chimney ue damper open. Go to Install-
ing Damper Clamp Accessory for Vented
Operation, page 12.
MANTEL CLEARANCES
In addition to meeting noncombustible mate-
rial clearances, you must also meet required
clearances between replace opening and
mantel shelf. If you do not meet the clearances
listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between
mantel shelf and top of replace opening, a
hood is not required (see Figure 6).
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Figure 6 - Minimum Mantel Clearances
Without Using Hood
126425-01B11
Figure 5 - Heat Resistant Material (Slate,
Marble, Tile, etc.) Above Fireplace
Page 12
INSTALLATION
Combustible
Material
Minimum
Noncombustible
Material
8"
Min.
12" 15" 18"
All minimum
distances are
in inches
24" & 30"
Models
20"
2
1
/2
"
6"
8"
10"
12"
Distances to
Underside of
Mantel
Hood
(GA6050 or
GA6053)
Top of
Fireplace
Opening
Underside of
Mantel Shelf
Mantel Shelf
Continued
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6, page 11, are
not met, you must have a hood. When using
a hood there are still certain minimum mantel
clearances required. Follow minimum clear-
ances shown in Figure 7, when using hood.
NOTICE: Surface temperatures
of adjacent walls and mantels
become hot during operation.
Walls and mantels above the
firebox may become hot to
the touch. If installed properly,
these temperatures meet the
requirement of the national
product standard. Follow all
minimum clearances shown in
this manual.
FLOOR CLEARANCES
The replace's required clearances to combustibles must be maintained. Consult your
replace manufacturer's installation instructions for minimum clearances. If permitted by
the replace installation instructions, combustible material may be installed up to the bottom
edge of the replace face (see gure 8).
Figure 8 - Minimum Fireplace Clearances
If Installed at Floor Level
NOTICE: If your installation does
not meet the minimum clearances shown, you must do one
of the following:
• operate the logs only with the
ue damper open
• raise the mantel to an accept-
able height
• remove the mantel
Figure 7 - Minimum Mantel Clearances
When Using Hood
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INSTALLING DAMPER CLAMP
ACCESSORY FOR VENTED
OPERATION
Note: When used as a vented heater, appliance must be installed only in a solid-fuel
burning replace with a working ue and constructed of noncombustible material.
For Massachusetts Residents Only: Installation of this gas log set as a vented appliance
in the Commonwealth of Massachusetts requires the damper be permanently removed
or welded in the fully open position.
If your heater is a manually-controlled model,
you may use this heater as a vented product.
There are three reasons for operating your
heater in the vented mode.
1. The replace does not meet the clearance
to combustibles requirements for ventfree operation.
126425-01B12
Page 13
INSTALLATION
Continued
2. State or local codes do not permit ventfree operation.
3. You prefer vented operation.
If reasons number 1 or 2 apply to you, you
must permanently open chimney ue damper.
You must install the damper clamp accessory
(to order, see Accessories, page 30). This
will insure vented operation (see Figure 9).
The damper clamp will keep damper open.
Installation instructions are included with
clamp accessory.
See chart below for minimum permanent ue
opening you must provide. Attach damper
clamp so the minimum permanent ue opening will be maintained at all times.
adjust controls. Moving heater
may cause a gas leak.
WARNING: If installing in a
sunken replace, special care
is needed. You must raise the
replace oor to allow access
to heater control panel. This
will insure adequate air ow
and guard against sooting and
controls being damaged. Raise
replace oor with noncombustible material. Make sure material
is secure.
CAUTION: Do not pick up
heater base assembly by burners. This could damage heater.
Only handle base assembly by
grates.
IMPORTANT: Make sure the heater burners
are level. If heater is not level, heater will not
work properly.
Installation Items Needed
• hardware package (provided with heater)
• approved exible gas hose and ttings (if
allowed by local codes)
• sealant (resistant to propane/LP gas, not
provided)
• electric drill with 3/16” masonry drill bit
Note: Install optional Receiver and HandHeld Remote Control Kit (see Accessories,
page 30) before installing gas log heater. See
installation instructions included with the kit.
126425-01B13
www.fmiproducts.com
Page 14
INSTALLATION
Continued
1. Apply pipe joint sealant lightly to male
threads of gas tting (provided). Connect
approved exible gas hose to inlet side of
gas control (see Figure 10).
IMPORTANT: Hold gas regulator with
wrench when connecting flexible gas
hose.
2. Position heater base assembly in
fireplace.
3. Mark screw locations through holes in
front panel of base (see Figure 11). If
installing in a brick-bottom replace, mark
screw locations in mortar joint of bricks.
4. Remove heater base from replace.
5. Drill holes at marked locations using 3/16"
drill bit.
6. Attach base, through holes in front panel
of base, to replace oor using masonry
screws provided in hardware package
(see Figure 11).
7. Connect to gas supply. See Connecting To Gas Supply.
Gas Control
Flexible Gas Hose
(if allowed by local
codes)
Figure 10 - Attaching Flexible Gas Hose
to Heater Gas Regulator
Screws
CONNECTING TO GAS SUPPLY
WARNING: This appliance
requires a 1/2" NPT (National
Pipe Thread) inlet connection to
the pressure regulator.
WARNING: A qualied service person must connect heater
to gas supply. Follow all local
codes.
CAUTION: Never connect
propane/LP replace directly
to the propane/LP supply. This
heater requires an external regulator (not supplied). Install the
external regulator between the
heater and propane/LP supply.
WARNING: Never connect
natural gas replace to private
(non-utility) gas wells. This
gas is commonly known as
wellhead gas.
Installation Items Needed
Before installing heater, make sure you have
the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved exible gas line with gas connec-
tor (if allowed by local codes)
* An equipment shutoff valve with 1/8" NPT tap
is an acceptable alternative to test gauge
connection. Purchase the optional equipment shutoff valve from your dealer.
Figure 11 - Attaching Base to Fireplace
Floor
www.fmiproducts.com
126425-01B14
Page 15
INSTALLATION
Continued
For propane/LP units, the installer must
supply an external regulator. The external
regulator will reduce incoming gas pressure.
You must reduce incoming gas pressure to
between 11" and 14" of water. If you do not re-
duce incoming gas pressure, heater regulator
damage could occur. Install external regulator
with the vent pointing down as shown in Figure
12. Pointing the vent down protects it from
freezing rain or sleet.
CAUTION: Use only new,
black iron or steel pipe. Internally-tinned copper tubing may
be used in certain areas. Check
your local codes. Use pipe of
1/2" diameter or greater to allow
proper gas volume to heater. If
pipe is too small, undue loss of
volume will occur.
Propane/LP
Supply Tank
Figure 12 - External Regulator With Vent
Pointing Down
Installation must include an equipment shutoff
valve, union and plugged 1/8" NPT tap. Locate
NPT tap within reach for test gauge hook up.
NPT tap must be upstream from heater (see
Figure 13).
IMPORTANT: Install equipment shutoff valve
in an accessible location. The equipment
shutoff valve is for turning on or shutting off
the gas to the appliance.
Check your building codes for any special
requirements for locating equipment shutoff
valve to replaces.
Apply pipe joint sealant lightly to male NPT
threads. This will prevent excess sealant from
going into pipe. Excess sealant in pipe could
result in clogged heater valves.
126425-01B15
External
Regulator
with Vent
Pointing
Down
www.fmiproducts.com
Equipment Shutoff Valve
With 1/8" NPT Tap*
Approved Flexible
Gas Hose (if
allowed by local
codes)
3" Minimum
Pipe Cap Tee
Gas
Control
Figure 13 - Gas Connection
* Purchase the optional equipment shutoff
valve from your dealer.
**Minimum inlet pressure for purpose of input
adjustment.
Nipple Joint
Sediment Trap
PROPANE/LP
From External
Regulator
(11" W.C.**
to 14" W.C.
Pressure)
NATURAL
From Gas
Meter
(5" W.C.**
to 10.5"
W.C.
Pressure)
WARNING: Use pipe joint
sealant that is resistant to liquid
petroleum (LP) gas.
We recommend that you install a sediment
trap in supply line as shown in Figure 13.
Locate sediment trap where it is within reach
for cleaning. Install in piping system between
fuel supply and heater. Locate sediment trap
where trapped matter is not likely to freeze.
A sediment trap traps moisture and contaminants. This keeps them from going into heater
controls. If sediment trap is not installed or is
installed wrong, heater may not run properly.
CAUTION: Avoid damage to
gas control. Hold gas control
with wrench when connecting it
to gas piping and/or ttings.
Page 16
INSTALLATION
Continued
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping
and connections, internal and
external to unit, for leaks after
installing or servicing. Correct
all leaks at once.
WARNING: Never use an
open ame to check for a leak.
Apply a noncorrosive leak detection uid to all joints. Bubbles
forming show a leak. Correct all
leaks at once.
CAUTION: Make sure exter-
nal regulator has been installed
between propane/LP supply
and heater. See guidelines un-
der Connecting to Gas Supply,
page 14.
PRESSURE TESTING GAS SUPPLY
PIPING SYSTEM
Test Pressures In Excess Of 1/2 PSIG
(3.5 kPa)
1. Disconnect appliance with its appliance
main gas valve (control valve) and equipment shutoff valve from gas supply piping
system. Pressures in excess of 1/2 psig
will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
3. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak detection
uid to all joints. Bubbles forming show
a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff
valve to gas supply. Check reconnected
ttings for leaks.
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Test Pressures Equal To or Less Than
1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 14).
2. Pressurize supply piping system by either
opening propane/LP supply tank valve
for propane/LP gas or opening main gas
valve located on or near gas meter for
natural gas or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural gas or
propane/LP supply to equipment shutoff
valve for propane/LP (see Figure 15 or 16).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Equipment
Shutoff
Valve
Figure 14 - Equipment Shutoff Valve
Propane/
LP Supply
Tank
Figure 15 - Checking Gas Joints for
Equipment
Shutoff Valve
Gas Meter
Figure 16 - Checking Gas Joints for
Equipment
Shutoff Valve
Propane/LP Gas Fireplace
Natural Gas Fireplace
Open
Closed
126425-01B16
Page 17
INSTALLATION
Continued
PRESSURE TESTING HEATER GAS
CONNECTIONS
1. Open equipment shutoff valve (see Figure 14).
2. Open main gas valve located on or near
gas meter for natural gas or open propane/LP supply tank valve.
3. Make sure control knob of heater is in the
OFF position.
4. Check all joints from equipment shutoff
valve to gas valve (see Figure 15 or 16).
Apply noncorrosive leak detection uid to
all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operation, page 18 de-
pending on your model). Check all other
internal joints for leaks.
7. Turn off heater (see To Turn Off Gas to
Appliance, page 19, depending on your
model).
INSTALLING GLASS PEBBLES AND
OPTIONAL PLATINUM EMBERS
WARNING: Failure to position the parts in accordance
with these diagrams or failure
to use only parts specically
approved with this heater may
result in property damage or
personal injury.
CAUTION: Glass pebbles
may have sharp edges. Wear
gloves when handling glass
pebbles.
Clear glass pebbles are included with your
replace.
Place glass pebbles evenly across the burner
and even with the burner's metal anges. Do
not place any pebbles over the rectangular
holes above the pilot. Do not place pebbles
higher than the top of the burner anges (see
Figure 17).
Glass Pebbles
Figure 17 - Installing Glass Pebbles
Platinum Embers Kit 125070-01 may be used
in addition to glass pebbles. Gently remove
embers from bag. Separate pieces of ember
material and place embers on top of glass
pebbles in the center area of the burner so that
they are in the ame when the burner is on.
WARNING: All previously
applied loose material must be
removed prior to reapplication.
WARNING: Application of
excess loose material may
adversely affect performance
of this heater. Only use glass
pebbles purchased from FMI
Products, LLC. Purchase glass
pebbles according to Replacement Parts page 30.
WARNING: DO NOT operate
heater without glass pebbles
installed according to this instruction manual.
126425-01B17
www.fmiproducts.com
Page 18
O
F
F
L
O
I
H
ON OFF REMOTE
P
I
L
O
T
O
N
OPERATION
FOR YOUR SAFETY
READ BEFORE LIGHTING
WARNING: If you do not fol-
low these instructions exactly,
a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must
be lighted by hand. When lighting the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around
the appliance area for gas. Be sure to
smell next to the oor because some
gas is heavier than air and will settle
on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do
not use any phone in your building.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
C. Use only your hand to push in or turn
the gas control knob. Never use tools.
If the knob will not push in or turn by
hand, don’t try to repair it, call a qualied service technician or gas supplier.
Force or attempted repair may result in
a re or explosion.
D. Do not use this appliance if any part
has been under water. Immediately call
a qualied service technician to inspect
the appliance and to replace any part of
the control system and any gas control
which has been under water.
LIGHTING
INSTRUCTIONS
NOTICE: During initial operation of new heater, burning will
give off a paper-burning smell.
Orange ame will also be present. Open damper or window to
vent smell. This will only last a
few hours.
WARNING:
• If replace has glass doors,
never operate this heater with
glass doors closed. If you op-
erate heater with doors closed,
heat buildup inside replace
will cause glass to burst. Make
sure there are no obstructions
across openings of replace.
• You must operate this heater
with a replace screen in place.
Make sure replace screen is
closed before running heater.
Note: Home owners generally prefer to operate
their heater with the chimney damper closed.
This will put all the heat into the room. However,
there may be times you will desire the full ames
of the HI heat setting but will nd the heat output
excessive. You can open the chimney damper (if
you have one) fully or partially to release some
of the heat.
WARNING: Damper handle
will be hot if heater has been
running.
1. STOP! Read the safety information.
2. Make sure equipment shutoff valve is
fully open.
3. Press in and turn control knob clockwise to the OFF position (see
Figure 18).
Control Knob
Ignitor
Button
Figure 18 - Control Knob and Ignitor
Button Location
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126425-01B18
Page 19
OPERATION
Continued
WARNING: Burners will come
on automatically within one minute
when the selector switch is in the
ON position after the pilot is lit.
5. Wait ve (5) minutes to clear out any gas.
Then smell for gas, including near the
oor. If you smell gas, STOP! Follow B
in the safety information, page 18. If you
don’t smell gas, go to the next step.
6. Press in and turn control knob counterclockwise to the PILOT position.
Press in control knob for ve (5) seconds
(see Figure 18, page 18).
Note: You may be running this heater
for the rst time after hooking up to gas
supply. If so, the control knob may need
to be pressed in for 30 seconds or less.
This will allow air to bleed from the gas
system.
7. With control knob pressed in, press and
release ignitor button. This will light pilot.
The pilot is attached to the front burner. If
needed, keep pressing ignitor button until
pilot lights.
Note: If pilot does not stay lit, contact a
qualied service person or gas supplier
for repairs. Until repairs are made, light
pilot with match. To light pilot with match,
see Manual Lighting Procedure.
8. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob.
• If control knob does not pop out when
released, contact a qualified service
person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4
through 8.
9. Slightly push in and turn control knob counterclockwise to the ON position.
10. You may shut off the burners and keep
the pilot lit by doing one of the following:
a. Turn control knob clockwise to
the PILOT position.
b.
Use remote control manual OFF button.
Pilot
Burner
Ignitor
Electrode
Figure 19 - Pilot (Natural/ Propane/LP)
TO TURN OFF GAS
TO APPLIANCE
1. Turn control knob clockwise to the
OFF position.
2. If Using Optional Hand-Held Remote:
Set selector switch in the OFF position to
prevent draining battery.
3. Close equipment shutoff valve (see Figure
15 or 16, page 16).
MANUAL LIGHTING
PROCEDURE
1. Follow steps 1 through 6 under Lighting
Instructions, page 18.
2. Depress control knob and light pilot with
match.
3. Keep control knob pressed in for 30 sec-
onds after lighting pilot. After 30 seconds,
release control knob. Now follow steps 9
through 10, Lighting Instructions, page 18.
CAUTION: Do not try to ad-
just heating levels by using the
equipment shutoff valve.
126425-01B19
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Page 20
INSPECTING BURNERS
Check pilot ame pattern and burner ame
patterns often.
PILOT FLAME PATTERN
Figure 20 shows a correct pilot ame pattern.
Figure 21 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching
the thermocouple. This will cause the thermo-
couple to cool. When the thermocouple cools,
the heater will shut down.
If pilot ame pattern is incorrect, as shown
in Figure 21
• turn heater off (see To Turn Off Gas to Appliance, page 19
• see Troubleshooting, page 23
Note: The pilot ame on natural gas units will
have a slight curve, but ame should be blue
and have no yellow or orange color.
WARNING: This burner is
designed to burn with a bright
yellow ame. The ame will
have a blue base.
If burner ame pattern is incorrect, as shown
in Figure 23
• turn heater off (see To Turn Off Gas to Appliance, page 19
• see Troubleshooting, page 23
Bright Yellow
Flames with a
Blue Base
Pilot Burner
Thermocouple
Figure 21 - Incorrect Pilot Flame Pattern
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Figure 22 - Correct Front Burner Flame
Pattern
Dark Orange
Flames
Figure 23 - Incorrect Front Burner Flame
Pattern
126425-01B20
Page 21
CLEANING AND MAINTENANCE
WARNING: Turn off heater
and let cool before cleaning.
CAUTION: You must keep
control areas, burners and
circulating air passageways of
heater clean. Inspect these areas
of heater before each use. Have
heater inspected yearly by a qualied service person. Heater may
need more frequent cleaning due
to excessive lint from carpeting,
pet hair, bedding material, etc.
WARNING: Failure to keep
the primary air opening(s) of
the burner(s) clean may result in
sooting and property damage.
BURNER ORIFICE HOLDER AND
PILOT AIR INLET HOLE
The primary air inlet holes allow the proper
amount of air to mix with the gas. This provides a clean burning flame. Keep these
holes clear of dust, dirt, lint and pet hair.
Clean these air inlet holes prior to each
heating season. Blocked air holes will create
soot. We recommend that you clean the unit
every three months during operation and
have heater inspected yearly by a qualied
service person.
We also recommend that you keep the burner
tube and pilot assembly clean and free of dust
and dirt. To clean these parts we recommend
using compressed air no greater than 30 PSI.
Your local computer store, hardware store or
home center may carry compressed air in a
can. If using compressed air in a can, please
follow the directions on the can. If you don’t
follow directions on the can, you could damage the pilot assembly.
1. Shut off unit, including pilot. Allow unit to
cool for at least thirty minutes.
2. Inspect burner, pilot and primary air inlet
holes on orice holder for dust and dirt
(see Figure 24).
3. Blow air through the ports/slots and holes
in the burner.
Orice
Holder
Air Shutter
Primary Air
Inlet Holes
Figure 24 - Orice Holder On Outlet
Burner Tube
126425-01B21
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Page 22
CLEANING AND MAINTENANCE
Continued
4. Check orice holder located at the end of
the burner tube again. Remove any large
particles of dust, dirt, lint or pet hair with
a soft cloth or vacuum cleaner nozzle.
5. Blow air into the primary air holes on the
orice holder.
6. In case any large clumps of dust have now
been pushed into the burner repeat steps
3 and 4, beginning on page 21.
Clean pilot assembly also. A yellow tip on the
pilot ame indicates dust and dirt in the pilot
assembly. There is a small pilot air inlet hole
about 2" from where the pilot ame comes out
of the pilot assembly (see Figure 25). With the
unit off, lightly blow air through the air inlet
hole. You may blow through a drinking straw
if compressed air is not available.
GLASS PEBBLES
• If you remove glass pebbles for cleaning,
refer to Installing Glass Pebbles, page 17,
to properly replace glass pebbles.
• Replace glass pebbles if broken.
MAIN BURNER
Periodically inspect all burner ame holes
with the heater running. All burner ame holes
should be open. Some burner ame holes
may become blocked by debris or rust, with
no ame present. If so, turn off heater and let
cool. Remove blockage, blocked burner ame
holes will create soot.
Pilot Assembly
Figure 25 - Pilot Inlet Air Hole (Your pilot
may vary from pilot shown)
Pilot Air
Inlet Hole
WIRING DIAGRAM
To
Thermopile
www.fmiproducts.com
To OFF Terminal
on Switch
To AUTO Terminal
on Switch
126425-01B22
Page 23
TROUBLESHOOTING
WARNING: Turn off heater and let cool before servicing. Only a
qualied service person should service and repair heater.
CAUTION: Never use a wire, needle or similar object to clean
ODS/pilot. This can damage ODS/pilot unit.
Note: All troubleshooting items are listed in order of operation.
OBSERVED PROBLEM
When ignitor button is
pressed, there is no spark
at ODS/pilot
When ignitor button is
pressed, there is spark at
ODS/pilot but no ignition
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor cable
2. Ignitor cable pinched or
wet
3. Broken ignitor cable
4. Bad ignitor
5. Ignitor electrode positioned
wrong
6. Ignitor electrode broken
7. Battery not installed, battery
power low or battery not installed correctly (electronic
ignition models only)
1. Gas supply turned off or
equipment shutoff valve
closed
2. Control knob not in PILOT
position
3. Control knob not pressed in
while in PILOT position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not
correct
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched
by any metal or tubing.
Keep ignitor cable dry
3. Replace ignitor cable
4. Replace ignitor
5. Replace pilot assembly
6. Replace pilot assembly
7. Install new alkaline battery
in electronic ignitor. Verify
battery is installed correctly
1. Turn on gas supply or open
equipment shutoff valve
2. Turn control knob to PILOT
position
3. Press in control knob while
in PILOT position
4. Continue holding down
control knob. Repeat igniting operation until air is
removed
5. Contact local propane/LP
gas company
6. Clean ODS/pilot (see
Cleaning and Maintenance,
page 21) or replace ODS/
pilot assembly
7. Replace gas regulator
126425-01B23
www.fmiproducts.com
Page 24
OBSERVED PROBLEM
ODS/pilot lights but ame
goes out when control knob
is released
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Control knob not fully
pressed in
2. Control knob not pressed in
long enough
3. Safety interlock system has
been triggered
4. Equipment shutoff valve not
fully open
5. Pilot flame not touching
thermocouple, which allows
thermocouple to cool, causing pilot ame to go out. This
problem could be caused by
one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged
ODS/pilot
6. Thermocouple connection
loose at control valve
7. Thermocouple damaged
8. Control valve damaged
REMEDY
1. Press in control knob fully
2. After ODS/pilot lights, keep
control knob pressed in 30
seconds
3. Wait one minute for safety
interlock system to reset.
Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or
propane/LP gas company
B) Clean ODS/pilot (see
Cleaning and Maintenance,
page 21) or replace ODS/
pilot assembly
6. Hand tighten until snug,
then tighten 1/4 turn more
7. Replace pilot assembly
8. Replace control valve
Burner does not light after
ODS/pilot is lit
Delayed ignition of burner
Burner backfiring during
combustion
1. Inlet gas pressure is too
low
2. Burner orice clogged
3. Mislocated crossover tube
4. Wire disconnected from gas
control
1. Manifold pressure is too
low
2. Burner orice clogged
1. Burner orice is clogged or
damaged
2. Damaged burner
3. Gas regulator defective
www.fmiproducts.com
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 21)
or replace burner orice(s)
3. Contact qualified service
person
4.
See Wiring Diagram,
page 26
1. Contact local natural or
propane/LP gas company
2. Clean burner (see Cleaning
and Maintenance, page 21)
or replace burner orice(s)
1. Clean burner (see Cleaning
and Maintenance, page 21)
or replace burner orice
2. Replace damaged burner
3. Replace gas regulator
126425-01B24
Page 25
OBSERVED PROBLEM
Dark orange ame in burner
during burner combustion
TROUBLESHOOTING
Continued
POSSIBLE CAUSE
1. Not enough air
2. Gas regulator defective
REMEDY
1. Check burner for dirt and
debris. If found, clean
burner(s) (see Cleaning
and Maintenance, page 21)
2. Replace gas regulator
Slight smoke or odor during
initial operation
Heater produces a whistling
noise when burners are lit
White powder residue forming within burner box or on
adjacent walls or furniture
Moisture/condensation noticed on windows
Heater produces a clicking/
ticking noise just after burners
are lit or shut off
1. Residues from manufacturing processes and logs
curing
1. Turning control knob to HI
position when burners are
cold
2. Air in gas line
3. Air passageways on heater
blocked
4. Dirty or partially clogged
burner orice(s)
1. When heated, vapors from
furniture polish, wax, carpet
cleaners, etc. may turn into
white powder residue
1. Not enough combustion/
ventilation air
1. Metal expanding while
heating or contracting while
cooling
1. Problem will stop after a few
hours of operation
1. Turn control knob to LO
position and let warm up
for a minute
2. Operate burner until air is
removed from line. Have
gas line checked by local
natural or propane/LP gas
company
3. Observe minimum installation clearances (see pages
9 through 11)
4. Clean burners (see Clean-
ing and Maintenance,
page 21) or replace burner
orice(s)
1. Turn heater off when us-
ing furniture polish, wax,
carpet cleaners or similar
products
1. Refer to Air for Combustion and Ventilation requirements (page 6)
1. This is normal with most
heaters. If noise is excessive, contact qualied service person
126425-01B25
www.fmiproducts.com
Page 26
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning sup-
plies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc.,
create fumes. These fumes may mix with combustion air and create odors. These odors will
disappear over time.
OBSERVED PROBLEM
Heater produces unwanted
odors
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues,
cleaners, chemicals, new
carpet, etc. (See IMPOR-
TANT statement above)
2. Low fuel supply (propane/
LP only)
3. Gas leak. See Warning
statement at top of page
REMEDY
1. Open window to ventilate room. Stop using odor
causing products while
heater is running
2. Rell supply tank (propane/
LP only)
3. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
Heater shuts off in use (ODS
operates)
Gas odor even when control
knob is in OFF position
Gas odor during combustion
Burner cycles to pilot, but
room temperature drops to a
lower than ideal level before
log set comes back on
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement at top of page
2. Control valve or gas control
defective
1. Foreign matter between
control valve and burner
2. Gas leak. See Warning
statement at top of page
1. Optional Hand-held remote
control is too close to heater
(Remote-Ready Models
Only)
www.fmiproducts.com
1. Open window and/or door
for ventilation
2. Contact local natural or
propane/LP gas company
3. Clean ODS/pilot (see
Cleaning and Maintenance,
page 21)
1. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
2. Replace control valve or
gas control
1. Take apart gas tubing and
remove foreign matter
2. Locate and correct all leaks
(see Checking Gas Con-
nections, page 16)
1. Move hand-held remote
control unit farther away
from the heater
126425-01B26
Page 27
SPECIFICATIONS
VFC24PR, VFC30PR
• Rating: 32,000 Btu/Hr
• Type Gas: Propane/LP
• Ignition: Electronic
• Manifold Pressure: 7.9" W.C.
• Inlet Gas Pressure (in. of water):
Max - 14" W.C., Min* - 11" W.C.
*For purpose of input adjustment
VFC24NR, VFC30NR
• Rating: 32,000 Btu/Hr
• Type Gas: Natural
• Ignition: Electronic
• Manifold Pressure: 3.0" W.C.
• Inlet Gas Pressure (in. of water):
Max - 10.5" W.C., Min* - 5" W.C.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specied heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If
so, contact your local propane/LP or natural
gas supplier.
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product. If
they can’t supply original replacement part(s),
call FMI PRODUCTS, LLC’s Technical Ser-
vice Department at 1-866-328-4537.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation or troubleshooting. If so,
contact FMI PRODUCTS, LLC’s Technical
Service Department at 1-866-328-4537.
When calling please have your model and
serial numbers of your heater ready.
You can also visit FMI PRODUCTS, LLC’s
technical services web site at
www.fmiproducts.com.
When calling, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
•
type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to
the factory.
126425-01B27
www.fmiproducts.com
Page 28
PARTS
REMOTE-READY CONTROL MODELS
VFC24NR, VFC24PR, VFC30NR, VFC30PR,
5
19
2
3
5
20
9
8
11
1
21
7
18
22
4
17
16
15
6
14
12
13
www.fmiproducts.com
126425-01B28
Page 29
This list contains replaceable parts used in your heater. When ordering parts, follow the
PARTS
instructions listed under Replacement Parts on page 27 of this manual.
KEY
NO. PART NO. DESCRIPTIONVFC24NR VFC24PR VFC30NR VFC30PR QTY.
Purchase these heater accessories from
your local dealer. If they can not supply these
accessories, call FMI PRODUCTS, LLC at
1-866-328-4537 for referral information. You
can also write to the address listed on the
back page of this manual.
FIREPLACE HOOD
Black - GA6050
Brushed Brass - GA6053
For all models. Helps deect heat away from
mantel or wall above replace. Fits openings
28" to 48" wide.
RECEIVER AND HAND-HELD
THERMOSTAT REMOTE CONTROL
KIT - TRC
For all models. Allows the burner system to
be operated in a manually or thermostatically
controlled mode. You can turn the replace
on and off without ever leaving the comfort
of your easy chair.
WALL-MOUNT THERMOSTAT SWITCH
- GWMT1
For all models. The desired comfort setting
can be selected on the wall thermostat and
the log heater will automatically cycle from
pilot to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH GWMS2
For all models. Allows the gas log heater to
be turned on and off with a wall switch.
VENT-FREE FIREBOXES
Available in 32", 36" and 42" sizes in standard
to premium series designs.
DAMPER CLAMP - GA6080
For all models. Permanently opens chimney
ue damper for vented operation.
LAVA ROCK - GA6060
For all models. Order when additional rock
is desired.
SMOOTH GLASS PEBBLES
GP43A - Amber glass pebbles - 6 lbs.
GP43B - Blue glass pebbles - 6 lbs.
GP43G - Green glass pebbles - 6 lbs.
GP43SO - Speckled Orange glass
pebbles - 6 lbs.
ON
OFF
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - MRC
For all models. Allows the burner system to
be turned on and off by using a hand-held
remote control.
RECEIVER AND HAND-HELD
REMOTE CONTROL KIT - TSRC
For all models. Allows the burner system to
be operated in a manually or thermostatically
controlled mode. Large bright LCD Touch
Screen for easy use.
Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free
from defects in material and workmanship for a period of four (4) years from the date of rst purchase from
an authorized dealer provided the product has been installed, maintained and operated in accordance with
FMI PRODUCTS, LLC’s warnings and instructions.
For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from
the date of rst purchase.
Factory Reconditioned Products
Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof
to be free from defects in material and workmanship for 30 days from the date of rst purchase from an
authorized dealer provided the product has been installed, maintained and operated in accordance with
FMI PRODUCTS, LLC’s warnings and instructions.
Terms Common to All Warranties
The following terms apply to all of the above warranties:
Always specify model number and serial number when contacting the manufacturer. To make a claim under
this warranty the bill of sale or other proof of purchase must be presented.
This warranty is extended only to the original retail purchaser when purchased from an authorized dealer,
and only when installed by a qualied installer in accordance with all local codes and instructions furnished
with this product.
This warranty covers the cost of part(s) required to restore this product to proper operating condition and
an allowance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider
approved by FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this
product and/or FMI PRODUCTS, LLC who will provide original factory replacement parts. Failure to use
original factory replacement parts voids this warranty.
Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty
repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the
responsibility of the owner.
Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents,
improper installation, lack of proper maintenance, tampering, or alteration(s).
This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty excludes any and all other warranties, express or implied, written or verbal and limits the duration of
any and all implied warranties, including warranties of merchantability and tness for a particular purpose
to four (4) years on new products and 30 days on factory reconditioned products from the date of rst
purchase. FMI PRODUCTS, LLC makes no other warranties regarding this product.
FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC
shall not be liable for any other damages whatsoever under any circumstances including indirect, incidental,
or consequential damages.
Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.
For information about this warranty contact:
New Products
) _____________________________
) __________________________
2701 S. Harbor Blvd.
Santa Ana, CA 92704
www.fmiproducts.com
1-866-328-4537
126425-01
Rev. B
09/12
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