FMI CCL3924PTA-NTA, CCL3018PTA-NTA User Manual

Download

UNVENTED (VENT-FREE) GAS LOG HEATER

Flame

by FMI PRODUCTS, LLC

PFS

OWNER’S OPERATION AND INSTALLATION MANUAL

Patent Pending

DUAL BURNER BILTMORE SPLIT OAK

18", 24" AND 30"

THERMOSTATICALLY-CONTROLLED

MODELS CCL3018PTA/NTA CCL3924PTA/NTA

REMOTE

OFF

WARNING: If the information in this manual is not

followed exactly, a re or explosion may result causing property damage, personal injury or loss of life.

— Do not store or use gasoline or other ammable

vapors and liquids in the vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

— Installation and service must be performed by a quali-

ed installer, service agency or the gas supplier.

INSTALLER: Leave this manual with the appliance.

CONSUMER: Retain this manual for future reference.

For more information, visit www.fmiproducts.com

Safety .................................................................. 2

TABLE OF CONTENTS

Product Identication ........................................... 5

Local Codes......................................................... 5

Unpacking............................................................ 5

Product Features ................................................. 5

Air for Combustion and Ventilation ...................... 6

Installation ........................................................... 8

Operation ........................................................... 18

Inspecting Burners............................................. 20

Cleaning and Maintenance ................................ 20

SAFETY

Service Hints ..................................................... 21

Technical Service............................................... 21

Troubleshooting ................................................. 22

Optional Positioning of Thermostat Sensing Bulb .. 26

Specications .................................................... 27

Parts .................................................................. 28

Accessories ....................................................... 30

Replacement Parts ............................................ 30

Notes ................................................................. 31

Warranty ..............................................Back Cover

WARNING: Improper

installation, adjustment,

alteration, service or maintenance can cause

injury or property damage. Refer to this manual

for correct installation

and operational procedures. For assistance or

additional information consult a qualified installer, service agency or

the gas supplier.

WARNING: This ap-

pliance is for installation only in a solid-fuel burning

masonry or UL127 factory-

built replace or in a listed ventless firebox enclosure. It is design-certied

for these installations in accordance with ANSI

Z21.11.2. Exception: Do not install this appliance in a factory-built replace

that includes instructions

stating it has not been tested or should not be used with unvented gas logs.

WARNING: This is an

unvented gas-red heater. It uses air (oxygen)

from the room in which

it is installed. Provisions for adequate combustion

and ventilation air must

be provided. Refer to Air for Combustion and Ventilation section on page 6

of this manual.

This appliance may be in-

stalled in an aftermarket,*

permanently located, manufactured (mobile) home, where not prohibited by local codes.

This appliance is only for use with the type of gas

indicated on the rating

plate. This appliance is not convertible for use with other gases.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

www.fmiproducts.com

124971-01C2

SAFETY

Continued

WARNING: This product

contains and/or generates chemicals known to the state of California to cause cancer or

birth defects or other reproductive harm.

IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate or service this heater. Improper use of this heater can cause serious injury or death from burns, fire, explosion, electrical shock and carbon monoxide poisoning.

DANGER: Carbon monoxide

poisoning may lead to death!

Carbon Monoxide Poisoning: Early signs

of carbon monoxide poisoning resemble the

u, with headaches, dizziness or nausea. If you have these signs, the heater may not be working properly. Get fresh air at once! Have

heater serviced. Some people are more affected by carbon monoxide than others. These

include pregnant women, people with heart or lung disease or anemia, those under the inu-

ence of alcohol and those at high altitudes. Natural and Propane/LP Gas: Natural and

propane/LP gases are odorless. An odormaking agent is added to the gas. The odor

helps you detect a gas leak. However, the

odor added to the gas can fade. Gas may be present even though no odor exists.

Make certain you read and understand all

warnings. Keep this manual for reference. It

is your guide to safe and proper operation of this heater.

WARNING: Any change to

this heater or its controls can

be dangerous.

WARNING: Do not allow fans

to blow directly into the replace. Avoid any drafts that alter burner ame patterns. Ceiling fans can create drafts that alter burner ame patterns. Altered burner patterns can cause sooting.

WARNING: Do not use a

blower insert, heat exchanger insert or other accessory not approved for use with this heater.

Due to high temperatures, the appliance should be located out of trafc and away from furniture and draperies.

Do not place clothing or other ammable material on or near the appliance. Never place any objects on the heater.

Heater base assembly becomes very hot when running heater. Keep children and adults away from hot surface to avoid burns or clothing ignition. Heater

will remain hot for a time after

shutdown. Allow surface to cool before touching.

Carefully supervise young chil-

dren when they are in the room

with heater.

You must operate this heater with a replace screen in place. Make sure replace screen is closed before running heater.

Keep the appliance area clear and free from combustible materials, gasoline and other ammable vapors and liquids.

124971-01C 3

www.fmiproducts.com

SAFETY

Continued

1. This appliance is only for use with the type

of gas indicated on the rating plate. This

appliance is not convertible for use with

other gases.

2. Do not place propane/LP supply tank(s) inside any structure. Locate propane/LP supply tank(s) outdoors (propane/LP units only).

3. To prevent performance problems, do

not use propane/LP fuel tank of less than 100 lb. capacity (propane/LP units only).

4. If you smell gas

• shut off gas supply

• do not try to light any appliance

• do not touch any electrical switch; do not

use any phone in your building

• immediately call your gas supplier from

a neighbor’s phone. Follow the gas sup-

plier’s instructions

• if you cannot reach your gas supplier,

call the re department

5. This gas log set may not be installed as a vented appliance in a bedroom or bathroom.

6. Before installing in a solid fuel burning replace, the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualied chimney cleaner. Creosote will ignite if highly heated. A dirty chimney ue may create and distribute soot within the house. Inspect chimney ue for damage. If damaged, repair ue and rebox before operating heater.

7. Do not burn solid-fuel in a masonry or

UL127 factory-built replace in which a

vent-free room heater is installed.

8. If replace has glass doors, never operate this heater with glass doors closed. If you operate heater with doors closed, heat buildup inside replace will cause glass to

burst. Make sure there are no obstructions

across openings of replace.

9. This log heater is designed to be smoke-

less. If logs ever appear to smoke, turn off heater and call a qualied service person.

Note: During initial operation, slight smoking could occur due to log curing and heater burning manufacturing residues.

10. To prevent the creation of soot, follow the

instructions in Cleaning and Maintenance, page 20.

11. Before using furniture polish, wax, carpet cleaner or similar products, turn heater off. If heated, the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture.

12. This heater needs fresh, outside air ven-

tilation to run properly. This heater has an Oxygen Depletion Sensing (ODS) safety

shutoff system. The ODS shuts down the

heater if not enough fresh air is available. See Air for Combustion and Ventilation,

page 6. If heater keeps shutting off, see Troubleshooting, page 22.

13. Do not run heater

• where ammable liquids or vapors are

used or stored

• under dusty conditions

14. Do not use this heater to cook food or burn paper or other objects.

15. Do not use heater if any part has been ex-

posed to or under water. Immediately call a qualied service technician to inspect

the room heater and to replace any part of the control system and any gas control

which has been under water.

16. Do not operate heater if any log is broken. Do not operate heater if a log is chipped

(dime-sized or larger).

17. Turn heater off and let cool before servic-

ing. Only a qualied service person should

service and repair heater.

18. Operating heater above elevations of

4,500 feet could cause pilot outage.

19. Provide adequate clearances around air openings.

www.fmiproducts.com

124971-01C4

PRODUCT IDENTIFICATION

Log Set

Piezo

Ignitor

Control Knob

Base Grate

Figure 1 - Vent-Free Gas Log Heater

LOCAL CODES

Install and use heater with care. Follow all local codes. In the absence of local codes,

use the latest edition of The National Fuel Gas Code, ANSI Z223.1/NFPA 54*.

*Available from:

American National Standards Institute, Inc.

1430 Broadway

New York, NY 10018

National Fire Protection Association, Inc.

Batterymarch Park

Quincy, MA 02269

Note: Where listed vented decorative logs are required, thermostat operation is not permitted.

UNPACKING

CAUTION: Do not remove the

data plates from the grate assembly. The data plates contain important product information.

1. Remove logs and heater base assembly from carton. Note: Do not pick up heater

base assembly by burners. This could

Burner

State of Massachusetts: The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts.

Sellers of unvented propane or natural

gas-red supplemental room heaters shall

provide to each purchaser a copy of 527 CMR 30 upon sale of the unit.

Vent-free gas products are prohibited for bedroom and bathroom installation in the

Commonwealth of Massachusetts.

damage heater. Always handle base assembly by grate.

2. Remove all protective packaging applied to logs and heater for shipment.

3. Check heater for any shipping damage. If

heater is damaged call FMI PRODUCTS,

LLC at 1-866-328-4537 for replacement parts. Please do not return to the store.

PRODUCT FEATURES

OPERATION

This heater is clean burning. It requires no outside venting. There is no heat loss out a vent or up a chimney. Heat is generated by realistic danc-

ing, yellow ames. This heater is designed for vent-free operation with ue damper closed. It

has been tested and approved to ANSI Z21.11.2 standard for unvented heaters. State and local codes in some areas prohibit the use of ventfree heaters.

124971-01C 5

www.fmiproducts.com

SAFETY PILOT

This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system. The ODS/pilot is a required feature for vent-free room heaters. The ODS/pilot shuts off the heater if there is not enough fresh air.

PIEZO IGNITION SYSTEM

This heater has a piezo ignitor. This system requires no matches, batteries or other sources

to light heater.

AIR FOR COMBUSTION AND VENTILATION

WARNING: This heater shall

not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the

National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable

local codes. Read the following instructions to insure proper fresh air for this and other fuel-burning appliances in your home.

Today’s homes are built more energy efcient than ever. New materials, increased insulation and new construction methods help reduce heat loss in homes. Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in. During heating months, home owners want

their homes as airtight as possible. While it is good to make your home energy

efcient, your home needs to breathe. Fresh

air must enter your home. All fuel-burning appliances need fresh air for proper combustion and ventilation.

Exhaust fans, replaces, clothes dryers and fuel burning appliances draw air from the house to operate. You must provide adequate fresh air for these appliances. This will insure proper

venting of vented fuel-burning appliances.

PROVIDING ADEQUATE VENTILATION

The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA 54, Air for Combustion and Ventilation.

All spaces in homes fall into one of the three

following ventilation classications:

1. Unusually Tight Construction

2. Unconned Space

3. Conned Space The information on pages 6 through 8 will help

you classify your space and provide adequate ventilation.

Unusually Tight Construction

The air that leaks around doors and windows

may provide enough fresh air for combustion

and ventilation. However, in buildings of unusually tight construction, you must provide

additional fresh air.

www.fmiproducts.com

Unusually tight construction is dened

as construction where:

a. walls and ceilings exposed to the out-

side atmosphere have a continuous water vapor retarder with a rating of one perm (6x10 with openings gasketed or sealed and

b. weather stripping has been added on

openable windows and doors and

c. caulking or sealants are applied to

areas such as joints around window and door frames, between sole plates and oors, between wall-ceiling joints, between wall panels, at penetrations for plumbing, electrical and gas lines and at other openings.

If your home meets all of the three criteria

above, you must provide additional fresh air.

See Ventilation Air From Outdoors, page 8. If your home does not meet all of the three

criteria above, proceed to Determining FreshAir Flow for Heater Location.

Conned and Unconned Space

National Fuel Gas Code, ANSI Z223.1/NFPA 54 denes a conned space as a space whose

volume is less than 50 cubic feet per 1,000 Btu/

hr (4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space and an

unconned space as a space whose volume is not less than 50 cubic feet per 1,000 Btu/hr

(4.8 m3 per kw) of the aggregate input rating of all appliances installed in that space. Rooms

communicating directly with the space in which the appliances are installed*, through openings not furnished with doors, are considered a part of the unconned space.

* Adjoining rooms are communicating only if

there are doorless passageways or ventilation grills between them.

-11

kg per pa-sec-m2) or less

DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION

Determining if You Have a Conned or Unconned Space

Use this work sheet to determine if you have a conned or unconned space.

Space: Includes the room in which you will install replace plus any adjoining rooms with doorless passageways or ventilation grills between

the rooms.

1. Determine the volume of the space (length

x width x height).

Length x Width x Height =__________cu. ft.

(volume of space)

124971-01C6

Remove Door into Adjoining

Room, Option

Ventilation Grills

Into Adjoining Room,

Option 2

Ventilation

Grills Into

Adjoining

Room,

Option 1

12"

AIR FOR COMBUSTION AND VENTILATION

Continued

Example: Space size 20 ft. (length) x 16 ft.

(width) x 8 ft. (ceiling height) = 2,560 cu. ft.

(volume of space)

If additional ventilation to adjoining room

is supplied with grills or openings, add the

volume of these rooms to the total volume of the space.

2. Multiply the space volume by 20 to determine the maximum Btu/Hr the space can support.

________ (volume of space) x 20 = (Maxi-

mum Btu/Hr the space can support)

Example: 2,560 cu. ft. (volume of space) x

20 = 51,200 (maximum Btu/Hr the space can

support)

3. Add the Btu/Hr of all fuel burning appliances in the space.

Vent-free replace __________ Btu/Hr Gas water heater* __________ Btu/Hr

Gas furnace __________ Btu/Hr Vented gas heater __________ Btu/Hr Gas replace logs __________ Btu/Hr Other gas appliances* + _________ Btu/Hr Total = _________ Btu/Hr * Do not include direct-vent gas appliances.

Direct-vent draws combustion air from the

outdoors and vents to the outdoors.

Example:

Gas water heater __________ Btu/Hr Vent-free replace + _________ Btu/Hr

Total = _________ Btu/Hr

Compare the maximum Btu/Hr the space can

40,000 39,000 79,000

support with the actual amount of Btu/Hr used.

_______ Btu/Hr (maximum the space can

support)

_______ Btu/Hr (actual amount used) Example: 51,200 Btu/Hr (maximum the

space can support)

79,000 Btu/Hr (actual amount of

Btu/Hr used)

The space in the example is a conned space

because the actual Btu/Hr used is more than the

maximum Btu/Hr the space can support. You must provide additional fresh air. Your options are as follows:

A. Rework worksheet, adding the space of an

adjoining room. If the extra space provides an

unconned space, remove door to adjoining room or add ventilation grills between rooms.

See Ventilation Air From Inside Building.

B. Vent room directly to the outdoors. See

Ventilation Air From Outdoors, page 8.

C. Install a lower Btu/Hr replace, if lower Btu/

Hr size makes room unconned.

124971-01C 7

www.fmiproducts.com

If the actual Btu/Hr used is less than the maxi-

mum Btu/Hr the space can support, the space is an unconned space. You will need no additional

fresh air ventilation.

WARNING: If the area in which

the heater may be operated does not meet the required volume for indoor combustion air, combustion and ventilation air shall be provided by one of the methods described in the National Fuel

Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code,

or applicable local codes.

VENTILATION AIR

Ventilation Air From Inside Building

This fresh air would come from an adjoining unconned space. When ventilating to an adjoining unconned space, you must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor on the wall connecting the two spaces (see options 1 and 2, Figure 2). You can also remove door into adjoining room (see option 3, Figure 2). Follow the National Fuel Gas Code, ANSI

Z223.1/NFPA 54, Air for Combustion and Ventilation for required size of ventilation

grills or ducts.

Figure 2 - Ventilation Air from Inside

Building

Outlet Air

Ventilated Attic

Outlet A

Inlet Air

Ventilated

Crawl Space

To Crawl Space

To Attic

AIR FOR COMBUSTION AND VENTILATION

Continued

Ventilation Air From Outdoors

Provide extra fresh air by using ventilation

grills or ducts. You must provide two permanent openings: one within 12" of the ceiling and one within 12" of the oor. Connect these

items directly to the outdoors or spaces open to the outdoors. These spaces include attics

and crawl spaces. Follow the National Fuel Gas Code, ANSI Z223.1/NFPA 54, SAir for Combustion and Ventilation for required size

of ventilation grills or ducts. IMPORTANT: Do not provide openings for

inlet or outlet air into attic if attic has a thermo-

INSTALLATION

stat-controlled power vent. Heated air entering the attic will activate the power vent.

Figure 3 - Ventilation Air from Outdoors

NOTICE: This heater is intended

for use as supplemental heat.

Use this heater along with your

primary heating system. Do not install this heater as your primary heat source. If you have a

central heating system, you may

run system’s circulating blower while using log heater. This will help circulate the heat from your log heater throughout the house. In the event of a power outage,

you can use this heater as your

primary heat source.

WARNING: A qualied service person must install heater. Follow all local codes.

NOTICE: State or local codes

may only allow operation of this appliance in a vented conguration. Check your state or local codes.

WARNING: Before installing

in a solid fuel burning replace, the chimney ue and rebox must be cleaned of soot, creosote, ashes and loose paint by a qualified chimney cleaner.

Creosote will ignite if highly

heated. A dirty chimney ue may create and distribute soot within house. Inspect chimney ue and rebox for damage. If damaged, repair ue and rebox before operating heater.

WARNING: Seal any fresh

air vents or ash clean-out doors

located on oor or wall of replace. If not, drafting may cause pilot outage or sooting. Use a heat-resistant sealant. Do not seal chimney ue damper.

www.fmiproducts.com

124971-01C8

INSTALLATION

Continued

WARNING: Never install the heater

• in a bedroom or bathroom

• in a recreational vehicle

• where curtains, furniture,

clothing or other ammable objects are less than 42" from front, top or sides of heater

• in high trafc areas

• in windy or drafty areas

CAUTION: This heater cre-

ates warm air currents. These

currents move heat to wall sur-

faces next to heater. Installing

heater next to vinyl or cloth wall

coverings or operating heater where impurities (such as, but not limited to, tobacco smoke, aromatic candles, cleaning uids, oil or kerosene lamps, etc.) in

the air exist, may discolor walls

or cause odors.

IMPORTANT: Vent-free heaters add moisture

to the air. Although this is benecial, installing heater in rooms without enough ventilation air may cause mildew to form from too much

moisture. See Air for Combustion and Ventilation, page 6.

CHECK GAS TYPE

Use the correct gas type (natural or propane/ LP) for your unit. If your gas supply is not cor-

rect, do not install heater. Call dealer where

you bought heater for proper type heater.

WARNING: This appliance is equipped for either natural gas or propane/LP gas but not both. Gas type is indicated on the rating plate. Field conversion is not permitted.

INSTALLATION AND CLEARANCES

(Vent-Free Operation Only)

WARNING: Maintain the

minimum clearances. If you can, provide greater clearances from oor, ceiling and adjoining wall.

MINIMUM FIREPLACE CLEARANCE

TO COMBUSTIBLE MATERIALS

Side Wall 16", Ceiling 42"

LOG SIZING REQUIREMENTS

Minimum Firebox

Log

Size Height Depth

18" 17" 14" 24" 20" 24" 17" 14" 28" 21"

* Measured at 14" depth. Carefully follow the instructions below. This will ensure safe installation into a masonry, UL127-listed manufactured replace or certied vent-free rebox.

Minimum Clearances For Side Combustible Material, Side Wall and Ceiling

A. Clearances from side of replace cabinet

to any combustible material and wall should follow diagram in Figure 4.

Example: The face of a mantel, bookshelf,

etc. is made of combustible material and protrudes 3 1/2" from the wall. This com-

bustible material must be 4" from side of replace opening (see Figure 4).

Note: When installing your gas logs into

a manufactured rebox, follow rebox

manufacturer’s instructions for minimum clearances to combustible materials.

B. Clearances from top of replace opening

to ceiling should not be less than 42".

Example

Front

Width

Rear

Width*

*Minimum 16" from Side Wall

Figure 4 - Minimum Clearance for

124971-01C 9

www.fmiproducts.com

Combustible to Wall

Heat Resistant Material

(A)

Minimum Noncombustible Material

Clearances

If Not Using Mantel

Note: If using a mantel, proceed to If Using Mantel. If not using a mantel, follow the information below.

You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you

must have noncombustible material behind it. Noncombustible material must extend at

least 8" up. If noncombustible material is less than 12", you must install the replace hood accessory (24" models only). See Figure 5 for

minimum clearances.

If Using Mantel

You must have noncombustible material(s) above the replace opening. Noncombustible materials (such as slate, marble, tile, etc.) must be at least 1/2" thick. With sheet metal, you

must have noncombustible material behind it. Noncombustible material must extend at least

8" up. If noncombustible material is less than 12", you must install the replace hood accessory (24" models only). Even if noncombustible material is more than 12", you may need the hood accessory to deect heat away from your

mantel shelf. See Figure 5 and Figure 6 and 7 on page 11 for minimum clearances.

INSTALLATION

Continued

NOTICE: Manual control heaters

may be used as a vented product.

If so, you must always run heater

with chimney ue damper open. If running heater with damper open, noncombustible material above replace opening is not needed. Go to Installing Damper

Clamp Accessory for Vented Operation, page 12.

Noncombustible Material Distance (A)

12" or more Noncombustible material

Between 8" and 12"

Less than 8"

Figure 5 - Heat Resistant Material (Slate,

Marble, Tile, etc.) Above Fireplace

Requirements for Safe

Installation

okay.

24" Models: Install replace

hood accessory (GA6050 or

GA6053 see Accessories,

page 30).

18" Model: Noncombustible

material okay. Noncombustible material

must be extended to at least

8". See Between 8" and 12",

above. If you cannot extend

material, you must operate heater with ue damper open.

MANTEL CLEARANCES

In addition to meeting noncombustible mate-

rial clearances, you must also meet required clearances between replace opening and

mantel shelf. If you do not meet the clearances

in Figure 6, page 11 you will need a hood.

Determining Minimum Mantel Clearance

If you meet minimum clearance between mantel shelf and top of replace opening, a hood is not required (see Figure 6, page 11).

Determining Minimum Mantel Clearance When Using a Hood

If minimum clearances in Figure 6 are not

met, you must have a hood. When using a

hood there are still certain minimum mantel

clearances required. Follow minimum clearances shown in Figure 7, page 11 when

using hood.

www.fmiproducts.com

124971-01C10

Minimum Noncombustible Material

Minimum Noncombustible Material Height

Distances to Underside of Mantel

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

12"

(A)

18"8"20"

14"

22"

17"

24"

20"

All minimum distances are in inches

Log Set

24"/30" Models

18" Model

10"

INSTALLATION

Minimum Noncombustible Material

8" Min.

12" 15" 18"

All minimum distances are in inches

Log Set

18", 24", 30" Models

20"

10"

12"

Distances to Underside of Mantel

Hood (GA6050, GA6052)

Top of Fireplace Opening

Underside of Mantel Shelf

Mantel Shelf

14" Min.

Combustible Material

Noncombustible Material

Hearth

5" Min.

Combustible Material

Continued

NOTICE: Surface temperatures of adjacent walls and mantels become hot during operation. Walls and mantels above the firebox may become hot to the touch. If installed properly, these temperatures meet the requirement of the national product standard. Follow all

minimum clearances shown in

this manual.

Figure 6 - Minimum Mantel Clearances

Without Using Hood

NOTICE: If your installation does not meet the minimum clearances shown, you must do one of the following:

• operate logs only with ue damper open

• raise mantel to an acceptable

height

• remove mantel

FLOOR CLEARANCES

A. If installing appliance on the oor level,

you must maintain the minimum distance

of 14" to combustibles (see Figure 8).

B. If combustible materials are less than 14"

to the replace, you must install appliance at least 5" above the combustible ooring

(see Figure 9).

Figure 8 - Minimum Fireplace Clearances

if Installed at Floor Level

Figure 7 - Minimum Mantel Clearances

124971-01C 11

(GA6050 and GA6053)

When Using Hood

All

Figure 9 - Minimum Fireplace Clearances

Models

Above Combustible Flooring

www.fmiproducts.com

INSTALLATION

Continued

INSTALLING HEATER BASE ASSEMBLY

CAUTION: Do not remove the

data plates attached to the heater base assembly. The data plates contain important warranty and safety information.

WARNING: You must secure

this heater to replace oor. If

not, heater will move when you

adjust controls. Moving heater may cause a gas leak.

WARNING: If installing in a

sunken replace, special care is needed. You must raise the replace oor to allow access to heater control panel. This will insure adequate air ow

and guard against sooting and

controls being damaged. Raise replace oor with noncombustible material. Make sure material is secure.

CAUTION: Do not pick up heater base assembly by the burner. This could damage heater. Only handle base assembly by grates.

IMPORTANT: Make sure the heater burners

are level. If heater is not level, heater will not work properly. For thermostat models, avoid

damage to thermostat bulb. Avoid nicks or

sharp bends in thermostat bulb wire. Keep

thermostat bulb in mounting bracket until

ready to mount base to oor. See Optional Positioning Of Thermostat Sensing Bulb,

page 22.

Installation Items Needed

• hardware package (provided with heater)

• approved exible gas hose (not provided) (if allowed by local codes)

• sealant resistant to propane (propane/LP) gas, not provided

• electric drill with 3/16" drill bit

• athead screwdriver

1. Apply pipe joint sealant lightly to male

threads of the tting to be threaded into gas regulator. Connect approved exible

gas hose to gas regulator of heater (see Figure 10).

IMPORTANT: Hold gas regulator with wrench when connecting exible gas hose.

2. Locate masonry screws in hardware

package.

Position heater base assembly in replace.

4. Place logs in their proper position on heater

base, see Installing Logs on page 16.

5. Center heater base and logs front-to-back

and side-to-side in replace.

6. Carefully remove logs without moving

heater base.

7. Mark screw locations through holes in

mounting brackets (see Figure 11 on page 13). If installing in a brick-bottom

replace, mark screw locations in mortar

joint of bricks.

8. Remove heater base from replace.

9. Drill holes at marked locations using 3/16"

drill bit.

10. Attach base assembly to replace oor

using two masonry screws (in hardware

package) (see Figure 11 on page 13).

Flexible Gas Hose

(if allowed by local codes)

Heater Gas Regulator

Fitting

Figure 10 - Attaching Flexible Gas Hose

to Heater Gas Regulator

www.fmiproducts.com

124971-01C12

INSTALLATION

Continued

Masonry

Screw

Mounting Bracket

Figure 11 - Attaching Base Assembly to

Fireplace Floor - Dual Burner Model

CONNECTING TO GAS SUPPLY

WARNING: This appliance requires a 1/2" NPT (National Pipe Thread) inlet connection to the pressure regulator.

WARNING: A qualied ser- vice person must connect heater to gas supply. Follow all local codes.

CAUTION: Never connect

heater directly to the propane/LP supply. This heater requires an external regulator (not supplied). Install the external regulator between the heater and propane/ LP supply.

WARNING: Never connect

natural gas replace to private (non-utility) gas wells. This

gas is commonly known as

wellhead gas.

Installation Items Needed

Before installing heater, make sure you have the items listed below.

• external regulator (supplied by installer)

• piping (check local codes)

• sealant (resistant to propane/LP gas)

• equipment shutoff valve *

• test gauge connection *

• sediment trap

• tee joint

• pipe wrench * An equipment shutoff valve with 1/8" NPT

tap is an acceptable alternative to test gauge connection. Purchase the optional equipment shutoff valve from your dealer. See Acces-

sories, page 30. For propane/LP units, the installer must

supply an external regulator. The external

regulator will reduce incoming gas pressure. You must reduce incoming gas pressure to between 11" and 14" of water. If you do not reduce incoming gas pressure, heater regulator

damage could occur. Install external regulator

with the vent pointing down as shown in Figure

12. Pointing the vent down protects it from freezing rain or sleet.

Propane/LP Supply Tank

Figure 12 - External Regulator With Vent

Pointing Down

External Regulator

with Vent

Pointing

Down

124971-01C 13

www.fmiproducts.com

INSTALLATION

Continued

CAUTION: Use only new, black iron or steel pipe. Internally-tinned copper tubing may be used in certain areas. Check your local codes. Use pipe of 1/2" diameter or greater to allow proper gas volume to heater. If pipe is too small, undue loss of volume will occur.

Installation must include an equipment shutoff

valve, union and plugged 1/8" NPT tap. Locate NPT tap within reach for test gauge hook up.

NPT tap must be upstream from heater (see Figure 13).

IMPORTANT: Install equipment valve in an accessible location. The equipment shutoff valve is for turning on or shutting off the gas to the appliance.

Check your building codes for any special requirements for locating equipment shutoff

valve to replaces.

Apply pipe joint sealant lightly to male NPT

threads. This will prevent excess sealant from

going into pipe. Excess sealant in pipe could result in clogged heater valves.

WARNING: Use pipe joint sealant that is resistant to liquid petroleum (LP) gas.

We recommend that you install a sediment

trap in supply line as shown in Figure 14. Locate sediment trap where it is within reach for cleaning. Install in piping system between

fuel supply and heater. Locate sediment trap

where trapped matter is not likely to freeze.

A sediment trap traps moisture and contaminants. This keeps them from going into heater controls. If sediment trap is not installed or is

installed wrong, heater may not run properly.

CAUTION: Avoid damage to

regulator. Hold gas regulator

with wrench when connecting it

to gas piping and/or ttings.

PROPANE/LP

From External Regulator

(11" W.C.** to 14" W.C.

Pressure)

NATURAL

From Gas Meter

(5" W.C.** to

10.5" W.C.

Pressure)

Tee Pipe Cap Joint Nipple

Sediment Trap

Figure 13 - Gas Connection

* Purchase the optional equipment shutoff valve from your dealer.

** Minimum inlet pressure for purpose of input adjustment.

Equipment Shutoff

Valve With 1/8" NPT

Tap*

Gas Regulator

3" Minimum

Approved Flexible

Gas Hose (if allowed

by local codes)

CHECKING GAS CONNECTIONS

WARNING: Test all gas piping and connections, internal and external to unit, for leaks

after installing or servicing. Correct all leaks at once.

WARNING: Never use an open ame to check for a leak. Apply a noncorrosive leak detection uid to all joints. Bubbles forming show a leak. Correct all leaks at once.

CAUTION: Make sure exter-

nal regulator has been installed between propane/LP supply and heater. See guidelines under Con- necting to Gas Supply, page 13.

www.fmiproducts.com

124971-01C14

INSTALLATION

Continued

PRESSURE TESTING GAS SUPPLY PIPING SYSTEM Test Pressures In Excess Of 1/2 PSIG

(3.5 kPa)

1. Disconnect appliance with its appliance

main gas valve (control valve) and equipment shutoff valve from gas supply piping system. Pressures in excess of 1/2 psig

will damage heater regulator.

2. Cap off open end of gas pipe where equipment shutoff valve was connected.

3. Pressurize supply piping by either opening

propane/LP supply tank valve for propane/ LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

4. Check all joints of gas supply piping system.

Apply a noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Reconnect heater and equipment shutoff valve to gas supply. Check reconnected

ttings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)

1. Close equipment shutoff valve (see Figure 14).

2. Pressurize supply piping system by either

opening propane/LP supply tank valve for propane/LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air.

3. Check all joints from gas meter to equipment shutoff valve for natural gas or propane/LP supply to equipment shutoff valve for propane/LP (see Figures 15 and 16).

Apply noncorrosive leak detection uid to all joints. Bubbles forming show a leak.

4. Correct all leaks at once.

PRESSURE TESTING HEATER GAS CONNECTIONS

1. Open equipment shutoff valve (see Figure 15).

2. Open main gas valve located on or near

Equipment Shutoff Valve

Open

gas meter for natural gas or open propane/LP supply tank valve.

3. Make sure control knob of heater is in the OFF position.

4. Check all joints from equipment shutoff valve to thermostat gas valve (see Figures 15 and 16). Apply noncorrosive leak de-

tection uid to all joints. Bubbles forming show a leak.

5. Correct all leaks at once.

6. Light heater (see Operation, page 19). Check all other internal joints for leaks.

7. Turn off heater (see To Turn Off Gas to

Appliance, page 20).

Propane/LP Supply Tank

Figure 15 - Checking Gas Joints

(Propane/LP Gas Models)

Gas Meter

Figure 16 - Checking Gas Joints (Natural

Equipment Shutoff Valve

Thermostat Gas Valve

Equipment Shutoff Valve

Thermostat Gas Valve

Gas Models)

Closed

Figure 14 - Equipment Shutoff Valve

124971-01C 15

www.fmiproducts.com

INSTALLATION

Continued

CAUTION: After installa-

tion and periodically thereafter, check to ensure that no ame comes in contact with any log.

With the heater set to HI, check

to see if ames contact any log. If so, reposition logs according to

the log installation instructions

in this manual. Flames contacting logs will create soot.

middle log should fit over burner (see Figure 18). Make sure front of middle log is resting on tabs of grate base.

3. Locate pins on bottom of back log (#3). Slide these pins into holes in grate base behind burner (see Figure 19).

Middle Log (#2)

WARNING: Failure to position

the parts in accordance with these

diagrams or failure to use only

parts specically approved with this heater may result in property damage or personal injury.

INSTALLING LOGS

Dual Burner Biltmore Split Oak Models CCL3018PTA/NTA, CCL3924PTA/NTA

Each log is marked with a number. These numbers will help you identify the log when

installing. It is very important to install these logs exactly as instructed. Do not modify logs.

Only use logs supplied with heater.

1. Place front log (#1) on grate ngers. Make sure front log rests rmly between grate ngers and grate base (see Figure 17).

2. Place base of middle log (#2) in U-shaped slots of grate base. Cutout on right of

Front Log (#1)

Grate Fingers

Grate Base

Figure 17 - Installing Front Log #1

(CCL3924PTA/NTA Shown)

www.fmiproducts.com

Burner

Tab

Figure 18 - Installing Middle Log #2

(CCL3924PTA/NTA Shown)

Figure 19 - Installing Rear Log #3

(CCL3924PTA/NTA Shown)

4. Locate holes on bottom of crossover log (#4). Slide front hole onto left pin (CCL3924PTA/ NTA) or middle pin (CCL3018PTA/NTA) on middle log (#2) and pin on back log (#3).

See Figure 20 on page 17, for placement.

5. For CCL3924PTA/NTA Only: Locate pin and hole on bottom of crossover log (#5). Slide pin into hole located in crossover log (#4). Slide hole onto pin on front log (#1). See Figure 21 on page 17.

U-Shaped Slot

Pins

Rear Log (#3)

Hole in Grate Base

Burner

124971-01C16

INSTALLATION

Continued

Crossover

Middle Log (#2)

Pins

Figure 20 - Installing Crossover Log #4

(CCL3924PTA/NTA Shown)

Log (#4)

Back Log (#3)

Crossover Log (#5)

Crossover Log (#4)

Crossover Log (#5)

Middle Log (#2)

Figure 22 - Installing Crossover Log #5

and Log #6 (CCL3018PTA/NTA Only)

Crossover Log (#4)

Front Log (#1)

Crossover Log (#6)

Pins

Front Log (#1)

Figure 21 - Installing Crossover Log #5

(CCL3924PTA/NTA Shown)

For CCL3018PTA/NTA Only: Locate

holes on bottom of crossover log (#5). Slide holes over left pins on middle log (#2) and front log (#1). See Figure 22.

Locate holes on bottom of crossover log (#6). Slide these holes onto right pins located in middle log (#2) and front log (#1).

See Figure 23, for CCL3924PTA/NTA. See

Figure 22 for CCL3018PTA/NTA.

7. Add lava rock around base of heater if desired. Do not place any lava rock on logs or burner.

124971-01C 17

www.fmiproducts.com

Log (#1)

Figure 23 - Installing Crossover Log #6

(CCL3924PTA/NTA Shown)

Middle Log (#2)Front

THERMOSTAT-CONTROLLED MODELS

FOR YOUR SAFETY

READ BEFORE LIGHTING

OPERATION

LIGHTING

INSTRUCTIONS

WARNING: If you do not fol-

low these instructions exactly,

a re or explosion may result causing property damage, personal injury or loss of life.

A. This appliance has a pilot which must

be lighted by hand. When lighting the pilot, follow these instructions exactly.

B. BEFORE LIGHTING smell all around

the appliance area for gas. Be sure to smell next to the oor because some

gas is heavier than air and will settle

on the oor.

WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.

• Do not touch any electric switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier,

call the re department.

C. Use only your hand to push in or turn

the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualied service technician or gas supplier. Force or attempted repair may result in a re or explosion.

D. Do not use this appliance if any part

has been under water. Immediately call a qualied service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

www.fmiproducts.com

WARNING

• If replace has glass doors, never operate this heater with glass doors closed. If you op-

erate heater with doors closed,

heat buildup inside replace will cause glass to burst. Make sure there are no obstructions across openings of replace.

• You must operate this heater with a replace screen in place. Make sure replace screen is closed before running heater.

NOTICE: During initial operation of new heater, burning logs will give off a paper-burning smell. Orange ame will also be present. Open damper or window to vent smell. This will only last a few hours.

Note: Home owners generally prefer to operate their heater with the chimney damper closed. This will put all the heat into the room. However, there may be times you will desire

the full ames of the HI heat setting but will nd the heat output excessive. You can open

the chimney damper (if you have one) fully or partially to release some of the heat.

WARNING: Damper handle will be hot if heater has been running.

1. STOP! Read the safety information, column 1.

2. Make sure equipment shutoff valve is fully open.

3. Turn control knob clockwise to the OFF position.

4. Wait ve (5) minutes to clear out any gas. Then smell for gas, including near the oor. If you smell gas, STOP! Follow “B” in the safety information, column 1. If you don’t smell gas, go to the next step.

124971-01C18

OFF

Pilot

OPERATION

Continued

THERMOSTAT-CONTROLLED MODELS

5. Turn control knob counterclockwise

to the PILOT position. Press in

control knob for ve (5) seconds (see

Figure 31).

Note: You may be running this heater

for the rst time after hooking up to gas

supply. If so, the control knob may need to be pressed in for 30 seconds or more. This will allow air to bleed from the gas system.

• If control knob does not pop out when released, contact a qualified service

person or gas supplier for repairs.

6. With control knob pressed in, press and release ignitor button. This will light pilot.

The pilot is attached to the front burner. If

needed, keep pressing ignitor button until

pilot lights.

Note: If pilot does not stay lit, contact a

qualied service person or gas supplier

for repairs. Until repairs are made, light pilot with match. To light pilot with match, see Manual Lighting Procedure.

7. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds,

release control knob.

Note: If pilot goes out, repeat steps 3

through 7. This heater has a safety interlock system. Wait one (1) minute for system to reset before lighting pilot again.

8. Turn control knob counterclockwise

to desired heating level. The burn-

ers should light. Set control knob to any

heat level between HI and LO.

9. Turn control knob clockwise to the

PILOT position to shut off burner leaving pilot lit.

Ignitor Electrode

Pilot Burner

Thermocouple

Figure 25 - Pilot

TO TURN OFF GAS

TO APPLIANCE

1. Turn control knob clockwise to the OFF position.

2. Close equipment shutoff valve (see Figure

16, page 15).

THERMOSTAT

CONTROL OPERATION

The thermostat control knob can be set to any

comfort level between HI and LO. The thermostat will gradually modulate the heat output and ame height from higher to lower settings or pilot, in order to maintain the comfort level you select. The ideal comfort setting will vary

by household depending upon the amount of

space to be heated, the output of the central heating system, etc.

Note: Selecting the HI setting with the control knob will cause the burners to remain fully on, without modulating down in most cases.

MANUAL LIGHTING

PROCEDURE

1. Follow steps 1 through 5 under Lighting Instructions, page 21.

2. Press control knob and light pilot with

match.

3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30 seconds, release control knob. Now follow step 8,

under Lighting Instructions, column 1.

Ignitor Button

Control Knob

Figure 24 - Control Knob and Ignitor

Button Location

124971-01C 19

www.fmiproducts.com

INSPECTING BURNERS

Check pilot ame pattern and burner ame

patterns often.

PILOT FLAME PATTERN

Figure 26 shows a correct pilot ame pattern. Figure 27 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching the thermocouple. This will cause the thermocouple to cool. When the thermocouple cools, the heater will shut down.

If pilot ame pattern is incorrect, as shown

in Figure 27.

Pilot Burner

Thermocouple

Figure 26 - Correct Pilot Flame Pattern

Pilot Burner

Thermocouple

Figure 27 - Incorrect Pilot Flame Pattern

• turn heater off (see To Turn Off Gas to Ap-

pliance, page 19.

• see Troubleshooting, page 22.

Note: The pilot ame on natural gas units will have a slight curve, but ame should be blue

and have no yellow or orange color.

BURNER PRIMARY AIR HOLES

Air is drawn into the burner through the holes in the tting at the entrance to the burner. These holes may become blocked with dust,

lint or pet hair. Periodically inspect these holes for any blockage and clean as necessary.

Blocked air holes will create soot.

MAIN BURNER

Periodically inspect all burner ame holes with the heater running. All slotted burner ame holes should be open with yellow ame present. All round burner ame holes should be open with a small blue ame present. Some burner ame holes may become blocked by debris or rust, with no ame present. If so,

turn off heater and let cool. Remove blockage.

Blocked burner ame holes will create soot.

CLEANING AND MAINTENANCE

WARNING: Turn off heater

and let cool before cleaning.

CAUTION: You must keep control areas, burner and circulating air passageways of heater clean. Inspect these areas of heater before each use. Have heater inspected yearly by a qualied service person. Heater may need more frequent clean-

ing due to excessive lint from

carpeting, bedding material, pet hair, etc.

WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.

www.fmiproducts.com

BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE

The primary air inlet holes allow the proper amount of air to mix with the gas. This provides a clean burning flame. Keep these holes clear of dust, dirt, lint and pet hair.

Clean these air inlet holes prior to each

heating season. Blocked air holes will create

soot. We recommend that you clean the unit every three months during operation and

have heater inspected yearly by a qualied

service person. We also recommend that you keep the burner

tube and pilot assembly clean and free of dust

and dirt. To clean these parts we recommend

using compressed air no greater than 30 PSI.

Your local computer store, hardware store or

home center may carry compressed air in a

can. If using compressed air in a can, please follow the directions on the can. If you don’t follow directions on the can, you could dam-

age the pilot assembly.

124971-01C20

CLEANING AND MAINTENANCE

Continued

1. Shut off unit, including pilot. Allow unit to

cool for at least thirty minutes.

2. Inspect burner, pilot and primary air inlet

holes on injector holder for dust and dirt (see Figure 28).

3. Blow air through the ports/slots and holes

in the burner.

4. Check the injector holder located at the end of the burner tube again. Remove

any large particles of dust, dirt, lint or pet hair with a soft cloth or vacuum cleaner nozzle.

5. Blow air into the primary air holes on the

injector holder.

6. In case any large clumps of dust have now

been pushed into the burner repeat steps 3 and 4.

Clean pilot assembly also. A yellow tip on the pilot ame indicates dust and dirt in the pilot

assembly. There is a small pilot air inlet hole

about 2" from where the pilot ame comes out

of the pilot assembly (see Figure 29). With the

unit off, lightly blow air through the air inlet hole. You may blow through a drinking straw

if compressed air is not available.

Burner Tube

Injector Holder

Primary Air Inlet Holes

Figure 28 - Injector Holder On Outlet

Burner Tube

Ports/Slots

Burner Tube

Pilot Assembly

Pilot Air Inlet Hole

Figure 29 - Pilot Inlet Air Hole

LOGS

• If you remove logs for cleaning, refer to Installing Logs, page 16, to properly replace

logs.

• Replace log(s) if broken or chipped (dimesized or larger).

MAIN BURNER

turn off heater and let cool. Remove blockage.

Blocked burner ame holes will create soot.

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burners will have delayed ignition

• heater will not produce specied heat

• for propane/LP units, propane/LP gas supply may be low

You may feel your gas pressure is too low. If so, contact your local propane/LP or natural

gas supplier.

124971-01C 21

www.fmiproducts.com

TECHNICAL SERVICE

You may have further questions about installation, operation, or troubleshooting. If so, contact FMI PRODUCTS, LLC at

1-866-328-4537. When calling please have your model and serial numbers of your heater ready.

You can also visit FMI PRODUCTS, LLC’s web site at www.fmiproducts.com.

TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a

qualied service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean

ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

When ignitor button is

pressed, there is no spark

at ODS/pilot

When ignitor button is

pressed, there is spark at

ODS/pilot but no ignition

POSSIBLE CAUSE

1. Ignitor electrode not connected to ignitor cable

2. Ignitor cable pinched or

wet

3. Piezo ignitor nut is loose

4. Broken ignitor cable

5. Bad piezo ignitor

6. Ignitor electrode broken

7. Ignitor electrode positioned

wrong

1. Gas supply turned off or equipment shutoff valve closed

2. Control knob not in PILOT position

3. Control knob not pressed in

while in PILOT position

4. Air in gas lines when in-

stalled

5. Depleted gas supply (propane/LP only)

6. ODS/pilot is clogged

7. Gas regulator setting is not correct

REMEDY

1. Reconnect ignitor cable

2. Free ignitor cable if pinched by any metal or tubing.

Keep ignitor cable dry

3. Tighten nut holding piezo

ignitor to base panel of log set. Nut is located behind base panel

4. Replace ignitor cable

5. Replace piezo ignitor

6. Replace pilot assembly

7. Replace pilot assembly

1. Turn on gas supply or open equipment shutoff valve

2. Turn control knob to PILOT position

3. Press in control knob while

in PILOT position

4. Continue holding down

control knob. Repeat igniting operation until air is removed

5. Contact local propane/LP gas company

6. Clean ODS/pilot (see

Cleaning and Maintenance,

page 20) or replace ODS/ pilot assembly

7. Replace gas regulator

www.fmiproducts.com

124971-01C22

OBSERVED PROBLEM

ODS/pilot lights but ame goes out when control knob

is released

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Control knob not fully pressed in

2. Control knob not pressed in long enough

3. Equipment shutoff valve not fully open

4. Pilot flame not touching

thermocouple, which allows thermocouple to cool, causing pilot ame to go

out. This problem could be caused by one or both of

the following:

A) Low gas pressure

B) Dirty or partially clogged

ODS/pilot

5. Thermocouple connection loose at control valve

6. Thermocouple damaged

7. Control valve damaged

REMEDY

1. Press in control knob fully

2. After ODS/pilot lights, keep

control knob pressed in 30 seconds

3. Fully open equipment shutoff valve

4. A) Contact local propane/ LP or natural gas company

B) Clean ODS/pilot (see

Cleaning and Maintenance,

page 20) or replace ODS/ pilot assembly

5. Hand tighten until snug,

then tighten 1/4 turn more

6. Replace pilot assembly

7. Replace control valve

Burner doesn't light after ODS/pilot is lit

Delayed ignition of burner

Burner backfiring during combustion

Slight smoke or odor during initial operation

1. Burner orice clogged

2. Inlet gas pressure is too

low

1. Manifold pressure is too

low

2. Burner orice clogged

1. Burner orice is clogged or

damaged

2. Damaged burner

3. Gas regulator defective

1. Not enough air

2. Gas regulator defective

3. Residues from manufacturing processes and logs curing

1. Clean burner (see Cleaning

and Maintenance, page 20) or replace burner orice

2. Contact local propane/LP or natural gas company

1. Contact local propane/LP or natural gas company

2. Clean burner (see Cleaning

and Maintenance, page 20) or replace burner orice

1. Clean burner (see Cleaning and Maintenance, page 20)

or replace burner orice

2. Replace damaged burner

3. Replace gas regulator

1. Check burner for dirt and

debris. If found, clean

burner (see Cleaning and Maintenance, page 20)

2. Replace gas regulator

3. Problem will stop after a few

hours of operation

124971-01C 23

www.fmiproducts.com

OBSERVED PROBLEM

Moisture/condensation no-

ticed on windows

TROUBLESHOOTING

Continued

POSSIBLE CAUSE

1. Not enough combustion/ ventilation air

REMEDY

1. Refer to Air for Combustion and Ventilation require-

ments (page 6)

Heater produces a whistling noise when burner is lit

White powder residue forming within burner box or on adjacent walls or furniture

Heater produces a clicking/ ticking noise just after burner is lit or shut off

1. Turning control knob to HI

or position 5 when burner is

cold

2. Air in gas line

3. Air passageways on heater

blocked

4. Dirty or partially clogged

burner orice

1. When heated, vapors from furniture polish, wax, carpet cleaners, etc. may turn into white powder residue

1. Metal expanding while heating or contracting while

cooling

1. Turn control knob to LO or

position 1 and let warm up

for a minute

2. Operate burner until air is removed from line. Have gas line checked by local propane/LP or natural gas company

Observe minimum installation

clearances (see page 9)

4. Clean burner (see Cleaning

and Maintenance, page 03) or replace burner orice

1. Turn heater off when using furniture polish, wax,

carpet cleaners or similar products

1. This is normal with most

heaters. If noise is excessive, contact qualied service person

www.fmiproducts.com

124971-01C24

TROUBLESHOOTING

Continued

WARNING: If you smell gas

• Shut off gas supply.

• Do not try to light any appliance.

• Do not touch any electrical switch; do not use any phone in your building.

• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the re department.

IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes. These fumes may mix with combustion air and create odors. These odors will

disappear over time.

OBSERVED PROBLEM

Heater produces unwanted

odors

POSSIBLE CAUSE

1. Heater burning vapors from

paint, hair spray, glues, cleaners, chemicals, new carpet, etc. (See IMPOR-

TANT statement above)

2. Gas leak. See Warning

statement above

REMEDY

1. Open window and ventilate room. Stop using odor

causing products while

heater is running

2. Locate and correct all leaks (see Checking Gas Con-

nections, page 15)

Heater shuts off in use (ODS operates) temperature

drops to a lower than ideal

level before log set comes back on

Gas odor even when control

knob is in OFF position

Gas odor during combustion

Logs set cycles to pilot, but

room temperature drops to a

lower than ideal level before

log set comes back on

124971-01C 25

1. Not enough fresh air is available

2. Low line pressure

3. ODS/pilot is partially clogged

1. Gas leak. See Warning

statement above

2. Control valve defective

1. Foreign matter between

control valve and burner

2. Gas leak. See Warning

statement above

1. Thermostat sensing bulb needs to be repositioned

www.fmiproducts.com

1. Open window and/or door

for ventilation

2. Contact local propane/LP or natural gas company

3. Clean ODS/pilot (see

Cleaning and Maintenance,

page 20)

1. Locate and correct all leaks (see Checking Gas Con-

nections, page 15)

2. Replace control valve

1. Take apart gas tubing and remove foreign matter

2. Locate and correct all leaks (see Checking Gas Con-

nections, page 15)

1. Reposition thermostat sensing bulb (see Optional

Positioning of Thermostat Sensing Bulb, beginning on

page 26.)

OPTIONAL POSITIONING OF THERMOSTAT SENSING BULB

FOR MASONRY AND FACTORYBUILT METAL FIREPLACE

If your log set cycles to pilot, but the room temperature drops to a lower than ideal

comfort level before the log set comes back

on, you may want to reposition the thermostat

sensing bulb. The thermostat sensing bulb is located on the

gas valve assembly. This location allows the

thermostat to keep the room temperature at an ideal comfort level for most replace applications. If positioning the thermostat sensing

bulb elsewhere, follow these directions. Tools needed: 5/16" hex driver or socket

1. Locate the gas valve assembly and thermostat sensing bulb (see Figure 30).

Gas Valve Assembly

Mounting Bracket

Figure 30 - Location of Gas Valve

Assembly and Thermostat Sensing Bulb

Thermostat Sensing Bulb

2. With 5/16” hex driver or socket, loosen the thermostat screw. Carefully slide the

thermostat sensing bulb out of the retaining clamp (see Figure 31).

Note: Do not remove screw. Make sure

you tighten screw after removing thermostat sensing bulb.

IMPORTANT: Do not force or bend ther-

mostat sensing bulb or capillary.

3. The thermostat sensing bulb may be

located to the lower right front side of replace. Place bulb in an area that will be close to room temperature when log

set is operating

Capillary

Retaining Clamp

Figure 31 - Removing Thermostat

Thermostat Screw

Thermostat Sensing Bulb

Sensing Bulb

www.fmiproducts.com

124971-01C26

SPECIFICATIONS

DUAL BURNER BILTMORE SPLIT OAK MODELS

CCL3018PTA

• 16,000/30,000 Btu/hr (Variable)

• Gas Type: Propane/LP

• Ignition: Piezo

• Manifold Pressure: 8" W.Cs.

• Inlet Gas Pressure (in. of water): Maximum 14" W.C. Minimum* 11" W.C.

CCL3924PTA

• 20,000/39,000 Btu/hr (Variable)

• Gas Type: Propane/LP

• Ignition: Piezo

• Manifold Pressure: 8" W.C.

• Inlet Gas Pressure (in. of water): Maximum 14" W.C. Minimum* 11" W.C.

* For the purpose of input adjustment

CCL3018NTA

• 16,000/30,000 Btu/hr (Variable)

• Gas Type: Natural

• Ignition: Piezo

• Manifold Pressure: 3.5" W.C.

• Inlet Gas Pressure (in. of water):

Maximum 10.5" W.C. Minimum* 5" W.C.

CCL3924NTA

• 20,000/39,000 Btu/hr (Variable)

• Gas Type: Natural

• Ignition: Piezo

• Manifold Pressure: 3.5" W.C.

• Inlet Gas Pressure (in. of water):

Maximum 10.5" W.C. Minimum* 5" W.C.

124971-01C 27

www.fmiproducts.com

PARTS

Peg positions vary according to model.

THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS

CCL3018PTA, CCL3018NTA, CCL3924PTA AND CCL3924NTA

www.fmiproducts.com

124971-01C28

PARTS

THERMOSTATICALLY-CONTROLLED BILTMORE SPLIT OAK MODELS

This list contains replaceable parts used in your heater. When ordering parts, follow the

instructions listed under Replacement Parts on page 30 of this manual

KEY NO. PART NO. DESCRIPTION QTY.

1 111340-02 Front Log (#1) • • 1

111340-03 Front Log (#1) • • 1

2 111341-02 Middle Log (#2) • • 1

111341-03 Middle Log (#2) • • 1

3 111342-02 Back Log (#3) • • 1

111342-03 Back Log (#3) • • 1

4 111343-02 Left Back Crossover Log (#4) • • 1

111343-03 Left Back Crossover Log (#4) • • 1

5 111344-01 Left Top Crossover Log (#5) • • 1

111344-02 Left Top Crossover Log (#5) • • 1

6 111345-02 Right Bottom Crossover Log (#6) • • 1

111345-03 Right Bottom Crossover Log (#6) • • 1 7 099211-01 Hex Screw, 10-16 x 2.50 • • • • 2 8 102844-01 Lower Bracket • • 1

102844-02 Lower Bracket • • 1 9 ** Painted Base Assembly • • • • 1 10 098867-10 Gas Regulator • • 1

098867-14 Gas Regulator • • 1 11 102810-03 Inlet Tube • • • • 1 12 102983-05 Outlet Burner Tube • • 1

102983-06 Outlet Burner Tube • • 1 13 099056-16 Burner Orice Injector • 1

099056-17 Burner Orice Injector • 1

099056-19 Burner Orice Injector • 1

099056-26 Burner Orice Injector • 1 14 111124-01 Burner Retainer Spring • • 1 15 102772-01 Burner • • 1

102980-01 Burner • • 1 16 101329-19 Thermostat Gas Valve Assembly • 1

101329-20 Thermostat Gas Valve Assembly • 1

101329-21 Thermostat Gas Valve Assembly • 1

101329-22 Thermostat Gas Valve Assembly • 1 17 102979-01 Thermostat Bracket • • 1

102979-02 Thermostat Bracket • • 1 18 098544-01 Thermostat Clip • • • • 1 19 097159-04 Piezo Ignitor • • • • 1 20 099387-09 Pilot Tube • • • • 1 21 098271-10 Ignitor Cable • • • • 1 22 104285-01 ODS Pilot NG • • 1

104286-01 ODS Pilot LP • • 1 23 M11084-38 Hex Screw, #8-18 x 0.38 • • • • 12 24 098249-01 Nut, M5 • • • • 2

PARTS AVAILABLE — NOT SHOWN

100563-01 Warning Plate • • • • 1

101054-01 Lighting Instructions Plate • • • • 1

100639-01 Caution Decal • • • • 1

101137-02 Hardware Kit • • • • 1

GA6060 Lava Rock • • • • 1

** Not a eld replaceable part.

CCL3018PTA

CCL3018NTA

CCL3924PTA

CCL3924NTA

124971-01C 29

www.fmiproducts.com

ACCESSORIES

Purchase these accessories from your local dealer. If they can not supply these

accessories, call FMI PRODUCTS, LLC at 1-866-328-4537 for information. You can also write to the address listed on the back

page of this manual.

LAVA ROCK - GA6060

For all models. Order when additional rock

is desired.

DECORATIVE ASH BED/CONTROL COVER KIT - CDABKA

For all models. Order when additional loose

logs are desired.

GAS APPLIANCE INSTALLATION KIT - CIKA

For all models.

REPLACEMENT PARTS

If this product is missing a part or has a broken

component, please do not return it to the store. Call FMI PRODUCTS, LLC at 1-866-328-4537 to answer questions and replace parts under warranty.

Note: Use only original replacement parts. This will protect your warranty coverage for parts replaced under warranty.

FIREPLACE HOOD

GA6050 (Black) GA6053 (Antique Brass) For all models. Helps deect heat away from

mantel or wall above replace.

When calling, have ready:

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• purchase date

www.fmiproducts.com

124971-01C30

NOTES

_____________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________ ______________________________________________________

124971-01C 31

www.fmiproducts.com

WARRANTY

KEEP THIS WARRANTY

Model (

located on product or identication tag

Serial No. (

located on product or identication tag

Date Purchased __________________________

Keep receipt for warranty verication.

FMI PRODUCTS, LLC LIMITED WARRANTIES

Standard Warranty: FMI PRODUCTS, LLC warrants this new product and any parts thereof to be free from defects in material and workmanship for a period of two (2) year from the date of rst purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s warnings and instructions.

For products purchased for commercial, industrial or rental usage, this warranty is limited to 90 days from the date of rst purchase.

Factory Reconditioned Products

Limited Warranty: FMI PRODUCTS, LLC warrants factory reconditioned products and any parts thereof

to be free from defects in material and workmanship for 30 days from the date of rst purchase from an authorized dealer provided the product has been installed, maintained and operated in accordance with FMI PRODUCTS, LLC’s warnings and instructions.

Terms Common to All Warranties

The following terms apply to all of the above warranties:

Always specify model number and serial number when contacting the manufacturer. To make a claim under this warranty the bill of sale or other proof of purchase must be presented.

This warranty is extended only to the original retail purchaser when purchased from an authorized dealer, and only when installed by a qualied installer in accordance with all local codes and instructions furnished with this product.

This warranty covers the cost of part(s) required to restore this product to proper operating condition and an allowance for labor when provided by a FMI PRODUCTS, LLC Authorized Service Center or a provider approved by FMI PRODUCTS, LLC. Warranty parts must be obtained through authorized dealers of this product and/or FMI PRODUCTS, LLC who will provide original factory replacement parts. Failure to use original factory replacement parts voids this warranty.

Travel, handling, transportation, diagnostic, material, labor and incidental costs associated with warranty repairs, unless expressly covered by this warranty, are not reimbursable under this warranty and are the responsibility of the owner.

Excluded from this warranty are products or parts that fail or become damaged due to misuse, accidents, improper installation, lack of proper maintenance, tampering, or alteration(s).

This is FMI PRODUCTS, LLC’s exclusive warranty, and to the full extent allowed by law; this express warranty excludes any and all other warranties, express or implied, written or verbal and limits the duration of any and all implied warranties, including warranties of merchantability and tness for a particular purpose to two (2) year on new products and 30 days on factory reconditioned products from the date of rst purchase. FMI PRODUCTS, LLC makes no other warranties regarding this product.

FMI PRODUCTS, LLC’s liability is limited to the purchase price of the product, and FMI PRODUCTS, LLC shall not be liable for any other damages whatsoever under any circumstances including indirect, incidental,

or consequential damages.

Some states do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specic legal rights, and you may also have other rights which vary from state to state.

For information about this warranty contact:

New Products

) _____________________________

) __________________________

2701 S. Harbor Blvd.

Santa Ana, CA 92704

1-866-328-4537

www.fmiproducts.com

124971-01 Rev. C 01/11

FMI CCL3924PTA-NTA, CCL3018PTA-NTA User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual