Flying Voice Technology ip622, IP622C, IP622CWP User Manual

Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED
V1.3
Revision time: 2013-06-08 20:00
1
User Manual
IP622
Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED
V1.3
Revision time: 2013-06-08 20:00
2
Revision Record
Version
Date
Author
Firmware Version
Applicability
V1.0
2011-05-05
Anne
V1.2.0
V1.1
2011-05-20
Anne
V1.2.1
V1.2
2012-12-12
Maylin
V2.0
V1.3
2013-06-06
Maylin
V2.0
Update the functions based on the
new firmware
(V2.0(201304221158))
Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED
V1.3
Revision time: 2013-06-08 20:00
3
Table of Contents
1 Introduction................................................................................................................................................................................................................................................................1
1.1 Thanks for Purchasing IP622...........................................................................................................................................................................................................................1
1.2 Package Contents.............................................................................................................................................................................................................................................1
2 Installing.................................................................................................................................................................................................................................................................... 2
2.1 Assembling the Phone and Connecting to the Network.................................................................................................................................................................................. 2
2.2 Mounting the Phone to the Wall...................................................................................................................................................................................................................... 2
2.3 Turning on the Phone.......................................................................................................................................................................................................................................2
3 Get Familiar with IP622............................................................................................................................................................................................................................................ 4
3.1 Front Panel.......................................................................................................................................................................................................................................................5
3.2 Rear Panel........................................................................................................................................................................................................................................................8
3.3 LEDs Indicator.................................................................................................................................................................................................................................................8
3.4 Get Familiar with LCD.................................................................................................................................................................................................................................... 9
4 Menu........................................................................................................................................................................................................................................................................ 10
4.1 Items...............................................................................................................................................................................................................................................................10
4.2 How to configuration from Menu..................................................................................................................................................................................................................12
5 Using Basic Phone Function....................................................................................................................................................................................................................................14
5.1 Using the Handset/ Speakerphone/ Headset.................................................................................................................................................................................................. 14
5.1.1 Using the Handset................................................................................................................................................................................................................................ 14
5.1.2 Using the Speakerphone...................................................................................................................................................................................................................... 14
5.1.3 Using the Headset................................................................................................................................................................................................................................ 14
5.2 Making Telephone Call..................................................................................................................................................................................................................................14
5.2.1 Place a Call.......................................................................................................................................................................................................................................... 14
5.2.2 Using Redial Button.............................................................................................................................................................................................................................14
5.2.3 Dialing from Phonebook......................................................................................................................................................................................................................15
5.2.4 Dialing from Call History....................................................................................................................................................................................................................15
5.2.5 Using Speed Dial................................................................................................................................................................................................................................. 15
5.2.6 Using Dial Plan.................................................................................................................................................................................................................................... 16
5.2.7 Using Hot Line.....................................................................................................................................................................................................................................16
5.2.8 Answering a Telephone Call................................................................................................................................................................................................................ 16
5.3 Adjusting Call Volume...................................................................................................................................................................................................................................17
5.4 Black List.......................................................................................................................................................................................................................................................17
5.5 Muting a Call................................................................................................................................................................................................................................................. 18
5.6 Placing a Call on Hold................................................................................................................................................................................................................................... 18
5.7 Three Way Conference Calls......................................................................................................................................................................................................................... 18
5.8 Attended Transfer...........................................................................................................................................................................................................................................19
5.9 Unattended Transfer.......................................................................................................................................................................................................................................19
5.10 Forwarding Calls..........................................................................................................................................................................................................................................19
5.11 Call Waiting................................................................................................................................................................................................................................................. 20
5.12 Ending a Call............................................................................................................................................................................................................................................... 20
5.13 Viewing and Returning Missed Calls.......................................................................................................................................................................................................... 21
5.14 Text Message............................................................................................................................................................................................................................................... 22
5.14.1 Sending Message............................................................................................................................................................................................................................... 22
5.14.2 Reading Message...............................................................................................................................................................................................................................22
5.15 DND (Do Not Disturb)................................................................................................................................................................................................................................ 23
6 Using Advanced Phone Functions........................................................................................................................................................................................................................... 24
6.1 Speed Dial......................................................................................................................................................................................................................................................24
6.2 BLF (Busy Lamp Field).................................................................................................................................................................................................................................24
6.3 Shortcut Key.................................................................................................................................................................................................................................................. 25
6.4 Pickup............................................................................................................................................................................................................................................................ 26
6.5 Call Park........................................................................................................................................................................................................................................................ 26
6.6 MSG...............................................................................................................................................................................................................................................................28
6.6.1 Enable and configuration MSG........................................................................................................................................................................................................... 28
6.6.2 Using MSG.......................................................................................................................................................................................................................................... 29
6.7 Changing the LCD Screen Contrast...............................................................................................................................................................................................................29
6.8 Changing Your Ring Tone..............................................................................................................................................................................................................................29
Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED
V1.3
Revision time: 20 13-06-08 20:00
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6.9 Setting Your Phone’s Date and Time............................................................................................................................................................................................................. 29
6.10 Rebooting Your Phone................................................................................................................................................................................................................................. 30
6.11 Factory default............................................................................................................................................................................................................................................. 30
7 CONFIGURATION.................................................................................................................................................................................................................................................32
7.1 Web-based Configuration.............................................................................................................................................................................................................................. 32
7.2 Login.............................................................................................................................................................................................................................................................. 32
7.3 Webpage.........................................................................................................................................................................................................................................................33
7.4 Status..............................................................................................................................................................................................................................................................36
7.4.1 Basic.....................................................................................................................................................................................................................................................36
7.4.2 Syslog...................................................................................................................................................................................................................................................37
7.5 SIP Account....................................................................................................................................................................................................................................................38
7.5.1 SIP Settings.......................................................................................................................................................................................................................................... 38
7.5.1.1 SIP Parameters........................................................................................................................................................................................................................... 38
7.5.1.2 NAT Traversal............................................................................................................................................................................................................................38
7.5.2 Line1.................................................................................................................................................................................................................................................... 38
7.5.2.1 Basic...........................................................................................................................................................................................................................................39
7.5.2.2 Audio Configuration.................................................................................................................................................................................................................. 39
7.5.2.3 Supplementary Service Subscription......................................................................................................................................................................................... 40
7.5.2.4 Advanced................................................................................................................................................................................................................................... 40
7.5.3 Line2.................................................................................................................................................................................................................................................... 41
7.5.4 VoIP QoS..............................................................................................................................................................................................................................................41
7.6 Network......................................................................................................................................................................................................................................................... 42
7.6.1 Basic.....................................................................................................................................................................................................................................................42
7.6.1.1 Internet Port (WAN)...................................................................................................................................................................................................................42
7.6.1.2 PC Port (LAN)........................................................................................................................................................................................................................... 44
7.6.2 MAC Address Clone............................................................................................................................................................................................................................45
7.6.3 VPN......................................................................................................................................................................................................................................................45
7.6.4 DMZ.....................................................................................................................................................................................................................................................46
7.6.5 DDNS...................................................................................................................................................................................................................................................46
7.6.6 Multi WAN...........................................................................................................................................................................................................................................46
7.7 Phone............................................................................................................................................................................................................................................................. 47
7.7.1 Preference............................................................................................................................................................................................................................................ 47
7.7.1.1 Preference.................................................................................................................................................................................................................................. 47
7.7.1.2 Regional..................................................................................................................................................................................................................................... 48
7.7.1.3 Call Forward.............................................................................................................................................................................................................................. 48
7.7.1.4 Miscellaneous............................................................................................................................................................................................................................ 49
7.7.2 Multi-Functional Key.......................................................................................................................................................................................................................... 49
7.7.3 Dial Plan.............................................................................................................................................................................................................................................. 52
7.7.3.1 Parameters and Settings............................................................................................................................................................................................................. 52
7.7.3.2 Dial Plan Syntactic.....................................................................................................................................................................................................................54
7.7.3.3 Example..................................................................................................................................................................................................................................... 55
7.7.4 Phone Book..........................................................................................................................................................................................................................................56
7.7.4.1 Upload &&Download Phonebook or Blacklist......................................................................................................................................................................... 56
7.7.4.2 Phonebook................................................................................................................................................................................................................................. 56
7.7.4.3 Black List...................................................................................................................................................................................................................................58
7.7.5 Call Log............................................................................................................................................................................................................................................... 58
7.7.5.1 Redial List..................................................................................................................................................................................................................................59
7.7.5.2 Answered Calls.......................................................................................................................................................................................................................... 59
7.7.5.3 Missed Call................................................................................................................................................................................................................................ 60
7.8 Administration............................................................................................................................................................................................................................................... 60
7.8.1 Management.........................................................................................................................................................................................................................................60
7.8.1.1 File Upload&&Download..........................................................................................................................................................................................................60
7.8.1.2 Administrator Settings............................................................................................................................................................................................................... 61
7.8.1.3 Time/Date...................................................................................................................................................................................................................................61
7.8.1.4 System Log Setting.................................................................................................................................................................................................................... 62
7.8.1.5 Packet Trace...............................................................................................................................................................................................................................62
7.8.1.6 Factory Defaults.........................................................................................................................................................................................................................63
Copy Right 2013 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED
V1.3
Revision time: 20 13-06-08 20:00
5
7.8.2 Firmware Upgrade...............................................................................................................................................................................................................................63
7.8.3 Provision.............................................................................................................................................................................................................................................. 63
7.8.4 SNMP...................................................................................................................................................................................................................................................64
7.8.5 TR069.................................................................................................................................................................................................................................................. 65
8 Trouble Shooting..................................................................................................................................................................................................................................................... 66
8.1 No Operation after Power On........................................................................................................................................................................................................................ 66
8.2 Long Time Stop at “Initializing Network”.................................................................................................................................................................................................... 66
8.3 No Dial Tone................................................................................................................................................................................................................................................. 66
8.4 Can not Make a Call...................................................................................................................................................................................................................................... 66
8.5 Can not Receive Any Phone Call.................................................................................................................................................................................................................. 66
8.6 No Voice during an Active Call..................................................................................................................................................................................................................... 67
8.7 Can not connect to the configuration Website............................................................................................................................................................................................... 67
8.8 Forget the Password....................................................................................................................................................................................................................................... 67
9 Contact ways............................................................................................................................................................................................................................................................69
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1 Introduction
1.1 Thanks for Purchasing IP622
Thank you for purchasing IP622. The IP622 which has 2 lines is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice
communication over an IP network.
This phone functions not only much like a traditional phone, allowing to place and receive calls and enjoy other features that traditional phone
has, but also it own many data services which you could not expect from traditional telephone.
The IP622 provides Power over Ethernet (PoE) and two Ethernet ports for connecting another device to the local area network.
This guide will help you easily use the various features and services available on your phone.
1.2 Package Contents
Your package includes the following:
One IP622 (with PoE) IP Phone Unit
Handset and handset cord
One universal power adapter
One Ethernet cable
Wall-mounting screw pack
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2 Installing
2.1 Assembling the Phone and Connecting to the Network
1) Plug one end of the coiled phone cord into the left side of the phone base.
2) Plug the other end of the handset cord into the jack at the bottom of the handset.
3) If you are using an external power source, push the power cord into the power supply, and plug the power supply into the phone base unit.
Note: Use only the power supply that came with the phone.
4) Plug the Ethernet cable into Internet port in the rear side of the base station. Plug the other end of the Ethernet cable into your already
prepared network connection.
2.2 Mounting the Phone to the Wall
1) Complete the assembly instructions.
2) Attach two appropriate screws to the wall. Leave 1/4 distance from the wall. This allows you to slide the mounting brackets on to the screws.
Push down slightly to lock the phone in place.
2.3 Turning on the Phone
This section assumes that the correct connections have been made.
1) Check whether the Internet port is well connected.
2) Plug the AC power adapter into the electrical outlet.
Note: Use only the adapter that came with the phone.
3) The LCD will firstly display “Welcome” and all of the lights on the phone will flash.
4) Next, the LCD display “Initializing Network”.
5) After the sequence, the phone will display date & time, lines status for the phone, and IP622 is started normally.
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Notice: If the phone does not provide this screen, re-confirm installation and connections. If these are incorrect, try unplugging the
phone and plugging it back in again. If you still don’t see the display, then contact your Phone Administrator or service provider.
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3 Get Familiar with IP622
3.1 Front Panel
Front Panel
No.
Part Name Description of function
Picture 1
1
Handset top cradle For the placement of handset (Receiver end)
Hook switch For hang-up and hang-off of handset
Cradle latch
To prevent the handset from dropping when it is
wall-mounted.
Handset bottom
cradle
For the placement of handset (Transmitter end)
Handset cord port RJ-11 jack on the left side of the IP phone
Headset wire port RJ-11 jack on the bottom of the handset
Headset
To mount mouthpiece and earpiece on the single
handle.
2
LCD screen
The LCD screen is for displaying your settings,
such as phone number, line status and so on.
3
Multi-Functional
Key
These keys can be used as speed dial, BLF,
shortcut key, pick up and call park.
4
Line Keys
In standby:
These keys are used as line keys; you can press
the line button to select the corresponding line,
and then user can make call or do other
functions.
The LEDs under the keys used to display the
status of each extension, please refer to 3.3 LCD
indicator
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5
Soft keys
These keys are used as soft keys. These can be
used for item selection or control on the LCD
screen.
The softkey’ function depends on their
corresponding content displayed on the LCD at
that time.
6
Menu
Press it to access to menu items: such as
phonebook, multi-functional key, and call
history and so on.
7
UP To scroll up or turn up the volume
8
DOWN To scroll down or turn down the volume
9
Hold
The Hold key is used to hold the current call,
press it again to release the hold function.
10
Redial
The Redial key is used to redial the last dialed
number automatically.
11
Mute/Del
During an active call, press it to mute the
current call.
When input text, press it to delete a digit or
number.
12
Headset Press it to use headset.
13
Handsfree Press it to use Handsfree
14
MSG
The key can be used for voicemail selection,
press it to access voicemail (must be set up
by your phone administrator)
The LED is to indicate voicemail status.
Please refer to 3.3 LCD indicator
15
Numeric Keypad
Enters numeric digits for initiating a call or for
entering configuration information.
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3.2 Rear Panel
Rear Panel
Part Name Description of function
Headset
Headset console, connect to headset(This is on the right side of
the phone.)
DND Switch
The Switch is used to turn on or turn off DND.
Under the character DND is a dot.
When the switch near the dot, DND is on, otherwise DND is
off.
Taking the left picture for example, DND is on.
DC 5V Power port
PC Connects to a PC.
Internet Connects to the Ethernet switch, router or Internet.
3.3 LEDs Indicator
LED
Color Status Description
Multi-Functional Key
Speed Dial
OFF Not configured Solid Green Configured, in standby Solid Red In use
BLF
OFF Not configured Solid Green Configured, in standby Blinking Red A new incoming call in BLF number Solid Red In use
Shortcut Key
OFF Not configured Solid Green Configured
Pick Up
OFF Not configured Solid Green Configured Solid Red In use
Call Park
OFF Not configured Solid Green Configured
VoIPLines 1/2
OFF Line disable Solid Light Red Not registered Solid Green Registered, line is in standby
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Solid Red Registered, line is in active call
MUTE/DEL
OFF Disable
Solid Red In use, mute is on
Headset
OFF Standby
Solid Green In use
Handsfree
OFF Standby
Solid Green In use
MSG
OFF In-active Blinking Green An new voicemail Solid Green No new voicemail
3.4 Get Familiar with LCD
LCD
Name
Description of function
Date
To display the current date. Date format is mm/dd
Time
To display the current time. Time format is mm:ss (A or P)
Phone Numbers To display the phone number of lines.
Lines
To display the status of lines. The icon means unregistered. The icon mean registered.
Softkey Function To display the current softkey function.
Softkey Buttons
You can use the softkey button to highlight the item displayed on the LCD screen and then configuration. One button directs to one softkey function, the blue line in the left picture displays the corresponding relationship.
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4 Menu
User can use MENU, soft key and MUTE/DEL button to browse, modify and configure the phonebook, multi-functional keys, network,
accounts, factory default and so on.
4.1 Items
The table below lists Menu items which IP622 included:
Main menu
(LCD display)
Menu Items
(LCD display)
Submenu Items
(LCD display)
Explanation
1Phonebook 1.1NewEntry
User can view, add, edit, and delete phonebook using the four softkey. User can also make call, and send text message directly using the four softkey. The Max records are 500.
2
Multi-Functional
Key(need
password)
2.1Exp Key 1
To configure the function of multi-functional keys.
2.2Exp Key 2
2.3Exp Key 3
2.4Exp Key 4
2.5Exp Key 5
2.6Exp Key 6
2.7Exp Key 7
2.8Exp Key 8
2.9Exp Key 9
2.10Exp Key 10
3Call History
3.1RedialList To list the latest 60 records of called call, answered call and missed calls.
3.2Answered Calls
3.3Missed Calls
4Text Message
4.1SEND User can send message according to prompt.
4.2RecivedBox To list the latest 100 records of received message and sent message.
4.3SendBox
5BlackList 5.1NewEntry To configure the blacklist, max record is 100.
6Preferences
6.1Language To select the language on phone’s LCD.
6.2Call Waiting To enable or disable call waiting.
6.3Auto Answer To enable or disable auto answer.
6.4Preferred Audio
Device
To select the preferred audio device.
7Ring Tone
7.1Bell Type1 Choose the ring tone from Bell Type1- Bell Type10.
7.2Bell Type2
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7.3Bell Type3
7.4Bell Type4
7.5Bell Type5
7.6Bell Type6
7.7Bell Type7
7.8Bell Type8
7.9Bell Type9
7.1Bell Type10
8Volume Setting Press up or down key to turn up or turn down volume.
9Accounts
(need password)
9.1Line 1
9.1.1Line Enable To enable/disable line1.
9.1.2Password To set password of line1.
9.1.3Account To set account of line1.
9.1.4Display Name To set display name of line1.
9.1.5Phone Number To set the phone number of line1.
9.1.6SIP Proxy Server To set the SIP server IP address of line 1.
9.1.7SIP Proxy Port To set the SIP server port of line1.
9.1.8Outbound Server To set the outbound proxy IP address or domain name of line1.
9.1.9Outbound Server Port
To set the outbound proxy port of line1.
9.1.10Backup Outbound Server
To set the backup outbound proxy IP address or domain name of line 1.
9.1.11Backup Outbound Port
To set the backup outbound proxy port of line1.
9.2Line 2 Same to 9.1
10Call Forward
10.1CFWD All To set the destination phone number of CFWD AllNumber
10.2CFWD When Busy To set the destination phone number of CFWD Busy Number
10.3CFWD When No
Answer
To set the destination phone number of CFWD No AnsNumber
11Time/Date
11.1Time(H:m:s)
11.2Date(m/d/y)
12Voice Mail
(Need password)
12.1Line 1
12.1.1MWI Enable To enable or disable voice mail of line1
12.1.2Voice Mail Number
To set the voice mail number of line1.
12.2Line 2 Same to 12.1
13Network
13.1WAN Connection
Type
To view the current Internet port’s connection type, or to change the Internet port connection type from Static, DHCP and PPPoE.
13.2CurrentIP To view the current Internet port IP address, or to change the Internet port IP address.
13.3CurrentNetmask To view the Current Netmask, or to change the Current Netmask.
13.4CurrentGateway To view the Current Gateway, or to change the Current Gateway.
13.5Primary DNS To view the primary DNS, or to change the primary DNS.
13.6Secondary DNS To view the secondary DNS, or to change the secondary DNS.
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13.7Enable WAN Login To enable or disable user login webpage from Internet port.
13.8Web Port To view the Web Port, or to change the Web Port.
13.9SIP QoS To view the SIP QoS, or to change the SIP QoS.
13.1RTP QoS To view the RTP QoS, or to change the RTP QoS.
13.11Data QoS To view the Data QoS, or to change the Data QoS.
13.12VLAN Tag To enable or disable VLAN Tag
13.13VLANID To view the VLANID, or to change the VLANID.
13.14802.1p Priority To view the802.1p Priority, or to change the802.1p Priority.
14Product Info
14.1Product Name
To view the current information of Product Name, Software Version, Hardware Version, MAC Address and serial number.
14.2Software Version
14.3Hardware Version
14.4MAC Address
14.5Serial Number
15Status
15.1Intenet Port Status To view the current information about the status of Internet port, VPN and registration.
15.2VPN Status
15.3Registration Status
16Reboot To reboot IP622.
17Factory Default To set IP622 factory default.(Need password)
18Set Password
To reset password. The password of LCD is same as the one of Webpage. Default is admin.
19LCD Contrast To view and change the contrast of LCD.
20Login/Logout
Press it to logout LCD. Press 20Login/Logout to erase memory, and then user should input password when user access to 9Accounts again.
4.2 How to configuration from Menu
1) When the phone is on-hook, press the MENU button to enter Main menu.
2) Use the Numeric Keypad to input the digit or character
3) Press the abc softkey button to change the input method between digit, capital letter and small letter.
4) Use the up and down button to scroll up and scroll down. Configuration the item or sub-item according to the prompt.
5) Press the ok softkey button to confirm.
6) Press the save softkey button to save changes.
7) Press MUTE/DEL button or delChr softkey button to delete one digit or a character.
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8) Press the cancel softkey button to cancel changes and back to the up level.
9) The password which need when access to Accounts item is the same as the one of admin mode when login Web, default is admin.
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5 Using Basic Phone Function
5.1 Using the Handset/ Speakerphone/ Headset
5.1.1 Using the Handset
To place and answer calls using the handset, simply lift the handset.
5.1.2 Using the Speakerphone
To place and answer calls using the speaker, press the speaker button. The green light behind the button will illuminate.
5.1.3 Using the Headset
To place and answer calls using the speaker, press the headset button. The green light behind the button will illuminate.
5.2 Making Telephone Call
5.2.1 Place a Call
You can place a call by:
Step 1.Lifting the handset and dialing phone number, followed by the # or wait 5 seconds, IP622 will dial out the phone number.
Step 2.Connect the headset, press the headset button and dial phone number, followed by the # or wait 5 seconds, IP622 will dial out the phone
number.
Step 3.Press the speaker button and dial phone number, followed by the # or wait 5 seconds, IP622 will dial out the phone number.
5.2.2 Using Redial Button
To redial the last number called:
Lift the handset or press speakerphone or press headset, and then press the redial button; the number will be automatically dialed.
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5.2.3 Dialing from Phonebook
Adding a phonebook
Below are the steps to add a phonebook in menu, User can also add phonebooks from you PC using IP622 Web Interface.
Step 1.Press MENU button access to the menu items, and use the softkey button to choose 1.Phonebook
Step 2.Add one phonebook according to the prompt, press the abc softkey button to change the input method between digit, capital letter and
small letter.
Using phonebook:
Press MENU button to access to the menu items, and use the softkey button to choose 1.Phonebook, and then highlight the phonebook you
want to call, press the dial softkey button to make call immediately.
5.2.4 Dialing from Call History
Press MENU button access to the menu items, and use the up and down button to choose 3.CallHistory, and then highlight the phone number
you want to call, press the dial softkey button to dial immediately.
5.2.5 Using Speed Dial
Adding a speed dial:
Below are the steps to add a speed dial from menu, User can also set speed dial from you PC using IP622 Web Interface.
Step 1.Press MENU button access to the menu items, and use the up and down button to choose 2. Multi-Function Key
Step 2.Configuration one Multi-Function Key to speed dial according to the prompt.
Making speed dial:
Press the Multi-Function Key corresponding to speed dial to make call immediately.
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5.2.6 Using Dial Plan
Adding one dial plan:
Step 1.Open Phone/Dial Plan webpage
Step 2.Add one dial plan, user can refer to 7.7.3 Dial Plan
Using dial plan to make call:
Dial the phone number according to one dial plan.
5.2.7 Using Hot Line
Add the hot line from SIP Account/Line1/2 webpage, Supplementary Service Subscription column, below is one example:
Step 1.Open SIP Account/Account1/2 webpage, Supplementary Service Subscription column
Step 2.Fill in the hot line number, user can also add the delayed time.
Example 1: set the hot line number is 511.
Example 2: set the hot line number is 511 and delayed time is 4 seconds.
5.2.8 Answering a Telephone Call
When a call is incoming, the associated line button will flash and the phone will ring.
You can receive the call by:
Step 1.Pressing the corresponding line button or
Step 2.Pressing the speakerphone, or
Step 3.Lifting the handset, or
Step 4.Using the headset, or
Step 5.Auto-answer: if auto-answer is enabled, IP622 will answer the phone automatically when there is a call incoming
Enable auto-answer: press MENU button to access to the menu items, then use the up and down button to choose 6Reference, set
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auto-answer enable according to the prompt.
Notice: user can also enable auto-answer in Phone/Preference webpage, miscellaneous column.
5.3 Adjusting Call Volume
From menu:
Step 1.Press Menu button, and then choose volume.
Step 2.Press up and down button to turn up or turn down volume.
Using multi-function key:
Step 1.Choose two multi-function key (assuming the two multi-function keys are Exp Key 1 and Exp Key 2), and configure as
following:
Step 2.Press Save Settings to save changes and user can see the corresponding LED is solid green.
Step 3.Press the Exp Key1 button to turn up volume, press the Exp Key 2 button to turn down volume.
5.4 Black List
If user added a black list, IP622 will forbid the phone number incoming.
Adding a black list:
There are two ways to add black list, one is from menu, and the other is from your PC to use IP622’s webpage.
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From menu:
Step 1.Press Menu button, and then choose 5black list.
Step 2.Choose NewEntry, and then add one black list according to the prompt.
From Webpage:
Step 1.Log in the web, open Phone/Phonebook webpage, Black List column.
Step 2.Refer to the 7.6.4.1 Black List to add blacklist.
5.5 Muting a Call
During an active call, pressing the MUTE/DEL button to mute the handset, headset or speakerphone.
This function prevents the person on the active call from hearing what you or someone else in the room is saying; the light behind the button will
illuminate on (green).
To cancel the Mute function, please press the MUTE/DEL button again and the light behind the button will illuminate off.
5.6 Placing a Call on Hold
When IP622 is during one active call:
Step 1.Pressing the hold button to put the active call on hold, then you will hear a dial tone, the remote party will hear the hold music
Step 2.User can input the phone number to make call
Step 3.Pressing the hold button again to release the previously Hold state and resume the bi-directional media.
5.7 Three Way Conference Calls
Step 1.To initiate a conference call, press the HOLD button during an active call and the first call is placed on hold, and you will hear a dial
tone.
Step 2.Dial the second person’s telephone number.
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