Flying Voice Technology G504, G508 User Manual

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The G504/G508

High Speed Router

User’sGuide

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Table of Contents

1 Preface............................................................................................................................................................................................................................................................................. 4

1.1 Declaration of Conformity ................................................................................................................................................................................................................................ 4

1.1.1 Part 15 FCC Rules ..................................................................................................................................................................................................................................... 4

1.1.2 Class B Digital Device or Perpheral .......................................................................................................................................................................................................... 4

1.2 GNU GPL Information ..................................................................................................................................................................................................................................... 5

2 Overview ......................................................................................................................................................................................................................................................................... 6

2.1 G504 and G508 ................................................................................................................................................................................................................................................. 6

2.2 LED Indicators .................................................................................................................................................................................................................................................. 7

2.2.1 G504 LED Indicators ................................................................................................................................................................................................................................. 7

2.2.2 G508LED Indicators .................................................................................................................................................................................................................................. 8

2.3 Hardware Installation ........................................................................................................................................................................................................................................ 9

2.4 Voice Prompt ................................................................................................................................................................................................................................................... 10

2.5 Configuring Basic Settings ............................................................................................................................................................................................................................. 13

2.6 Two-LevelManagement .................................................................................................................................................................................................................................. 13

2.7 AccessingWebPage ......................................................................................................................................................................................................................................... 13

2.7.1 From LAN port ........................................................................................................................................................................................................................................ 13

2.7.2 From WAN port ....................................................................................................................................................................................................................................... 14

2.8 WEB Page ....................................................................................................................................................................................................................................................... 15

2.9 Setting up the Time Zone................................................................................................................................................................................................................................ 16

2.10 Setting up the Internet Connection ................................................................................................................................................................................................................. 16

2.11 Register ........................................................................................................................................................................................................................................................... 17

2.11.1 Get the Accounts ...................................................................................................................................................................................................................................... 17

2.11.2 Connections.............................................................................................................................................................................................................................................. 17

2.11.3 Configuration SIP from Webpage ............................................................................................................................................................................................................ 18

2.11.4 View the Register Status .......................................................................................................................................................................................................................... 19

3 Web Configuration ........................................................................................................................................................................................................................................................ 20

3.1 Status ............................................................................................................................................................................................................................................................... 20

3.2 Network........................................................................................................................................................................................................................................................... 21

3.2.1 WAN......................................................................................................................................................................................................................................................... 21

3.2.2 LAN ......................................................................................................................................................................................................................................................... 26

3.2.3 MAC Clone .............................................................................................................................................................................................................................................. 27

3.2.4 VPN.......................................................................................................................................................................................................................................................... 28

3.2.5 DMZ......................................................................................................................................................................................................................................................... 28

3.2.6 DDNS....................................................................................................................................................................................................................................................... 29

3.2.7 Port Forward ............................................................................................................................................................................................................................................ 29

3.2.8 Routing..................................................................................................................................................................................................................................................... 30

3.3 SIP Account..................................................................................................................................................................................................................................................... 31

3.3.1 Account .................................................................................................................................................................................................................................................... 31

3.3.2 FXS Setting .............................................................................................................................................................................................................................................. 32

3.3.3 SIP Settings .............................................................................................................................................................................................................................................. 37

3.3.4 VoIP Qos .................................................................................................................................................................................................................................................. 38

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3.4 Phone............................................................................................................................................................................................................................................................... 39

3.5 Administration ................................................................................................................................................................................................................................................ 47

3.5.1 Management............................................................................................................................................................................................................................................. 47

3.5.2 Firmware Upgrade ................................................................................................................................................................................................................................... 50

3.5.3 Certification ............................................................................................................................................................................................................................................. 51

3.5.4 Provision .................................................................................................................................................................................................................................................. 51

3.5.5 SNMP....................................................................................................................................................................................................................................................... 53

3.5.6 TR069....................................................................................................................................................................................................................................................... 53

3.5.7 Diagnosis.................................................................................................................................................................................................................................................. 54

3.6 Logout ............................................................................................................................................................................................................................................................. 55

3.7 Reboot ............................................................................................................................................................................................................................................................. 55

4 Functions ....................................................................................................................................................................................................................................................................... 56

4.1 Making Calls ................................................................................................................................................................................................................................................... 56

4.2 Call Waiting .................................................................................................................................................................................................................................................... 56

4.3 Call Hold ......................................................................................................................................................................................................................................................... 56

4.4 Call Transferring ............................................................................................................................................................................................................................................. 56

4.4.1 Blind Transfer .......................................................................................................................................................................................................................................... 56

4.4.2 Attended Transfer..................................................................................................................................................................................................................................... 57

4.5 3-way conference call ..................................................................................................................................................................................................................................... 57

4.6 Call Forwarding .............................................................................................................................................................................................................................................. 57

4.7 Direct IP calls .................................................................................................................................................................................................................................................. 57

4.8 Speed dialing................................................................................................................................................................................................................................................... 58

4.9 Hotline............................................................................................................................................................................................................................................................. 58

5 Trouble shooting of the guide ....................................................................................................................................................................................................................................... 59

5.1 Setting your PC gets IP automatically ............................................................................................................................................................................................................ 59

5.2 Can not connect to the configuration Website ................................................................................................................................................................................................ 60

5.3 Fast Bridge Setting.......................................................................................................................................................................................................................................... 60

5.4 Password Control ............................................................................................................................................................................................................................................ 61

5.5 Forget the Password ........................................................................................................................................................................................................................................ 62

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1 Preface

Thanks for choosing G504/G508 router with VoIP. This product will allow you to make ATA call using your broadband connection.

This manual provides basic information on how to install and connect G504/G508 router with VoIP to the Internet. It also includes features and functions of router with VoIP components, and how to use it correctly.

Before you can connect G504/G508 to the Internet and use it, you must have a high-speed broadband connection installed. A high-speed connection includes environments such as DSL, cable modem, and a leased line.

G504/G508 router with VoIP is a stand-alone device, which requires no PC to make Internet calls. This product guarantees clear and reliable voice quality on Internet, which is fully compatible with SIP industry standard and able to interoperate with many other SIP devices and software on the market.

1.1 Declaration of Conformity

1.1.1 Part 15 FCC Rules

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: This device may not cause harmful interference, and This device must accept any interference received, including interference that may cause undesired operation.

1.1.2 Class B Digital Device or Perpheral

Note: Changes or modifications not expressly approved by the party responsible for compliance could void the user‟s authority to ope rate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipme nt generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.

2. ncrease the separation between the equipment and receiver.

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3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

4. Consult the dealer or an experienced radio/TV technician for help.

1.2 GNU GPL Information

G504/G508 firmware contains third-party software under the GNU General Public License(GPL). FLYINGVOICE uses software under the specific terms of the GPL. Please refer to the GPL for the exact termsand conditions of the license.The original GPL license, source code of components licensed under GPL and used in Yealink products canbe downloaded online: http://www.flyingvoice.com/index.php?m=content&c=index&a=lists&catid=169

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2 Overview

Before you use the high speed router, please get acquainted with the LED indicators and connectors first.

2.1 G504 and G508

Features/Model

G501N

G502N

G504

G508

Network Ports

2 RJ45 10/ 100M (WA

N/LAN)

2 RJ45 10/100 M (WAN/LAN)

2 RJ45 10/100/1000

M (WAN/LAN)

2 RJ45 10/100/10

00M (WAN/LAN)

FXS Ports 1 2 4 8

SIP Accounts 1 2 4 8

Wire-Speed NAT

Yes

yes

DHCP

Client/Server

Voice Codec

G.711 (A-law, U-law), G.729A/AB,G.723,G.722

Management

Integrated IVR, Web browser, Auto-provisioning with HTTP/TFTP/HTTPS,TR069, SNMP

FAX

T.30, T.38 Fax

Trade Mark: Flyingvoice.

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2.2 LED Indicators

2.2.1 G504 LED Indicators

Front Panel

LED

Status

Explanation

PHONE1/2/

3/4

Blinking(Green)

Not registered.

On (Green)

Registered

POWER

On(Red)

The router is powered on and running

normally.

Off

The router is powered off.

N/A

Not available

RST

Press itto restore factory settings above 5S

Rear Panel

Interface

Description

12V/2A

Connector for a power adapter.

Phone1/2/3/

Connect to the phone.

WAN

Connector for accessing the Internet.

LAN

Connectors for local networked devices.

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2.2.2 G508LED Indicators

Front Panel

LED

Status

Explanation

PHONE1/2/

3/4/5/6/7/8

Blinking(Green)

Not registered.

On (Green)

Registered

POWER

On(Red)

The router is powered on and running

normally.

Off

The router is powered off.

RST

Press itto restore factory settings above 5S

Rear Panel

Interface

Description

12V/2A

Connector for a power adapter.

Phone1/2/3/

4/5/6/7/8

Connect to the phone.

WAN

Connector for accessing the Internet.

LAN

Connectors for local networked devices.

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2.3 Hardware Installation

Before starting to configure the router, you have to connect your devices correctly. Step 1.Connect Line port to land line jack with a RJ-11 cable. Step 2.Connect the WAN port to a modem or switch or router or Internet with an Ethernet cable. Step 3.Connect one port of 4 LAN ports to your computer with a RJ-45 cable. This device allows you to connect 4 PCs directly. Step 4.Connect one end of the power cord to the power port of this device. Connect the other end to the wall outlet of electricity. Step 5.Push the ON/OFF button to power on the router. Step 6.Check the Power and WAN, LAN LEDs to assure network connections.

Warning: Please do not attempt to use other different power adapter or cut off power supply during configuration or updating the VoIP home gateway. Using other power adapter may damage the device and will void the manufacturer warranty.

Warning:changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

-- Reorient or relocate the receiving antenna.

-- Increase the separation between the equipment and receiver.

-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

-- Consult the dealer or an experienced radio/TV technician for help.

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2.4 Voice Prompt

In any circumstance, pressing the following command to enter relevant function. The following table lists command, and description.

VVooiiccee MMeennuu SSeettttiinngg OOppttiioonns

OOppeerraattiioonn ccooddee

CCoonntteennttss

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “1”, and G504/G508 report the current WAN port connection type Step 3.Prompt "Please enter password”, user need to input password with end char # if user want to configuration

WAN port connection type. The password in IVR is sa me as the one o f WEB login, user can use phone keypad to en ter password directly, and the matching table is in Note 4.

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “2”, and G504/G508 report current WAN Port IP Address

Step 3.Input the new WAN port IP address and with the end char #, using “*” to replace “.”, user can input 192*168*20*168 to set the new IP address 192.168.20.168 press # key to indicate that you have finished

Step 4.Report “operation successful” if user operation properly. Note: If you want to quit by the wayside, press “**”.

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “3”, and G504/G508 report current WAN port subnet mask

Step 3.Input a new WAN port subnet mask and with the end char # using “*” to replace “.”, user can input 255*255*255*0 to set the new WAN port subnet mask 255.255.255.0 press # key to indicate that you have finished

3) Report “operation successful” if user operation properly. Note: If you want to quit by the wayside, press “**”.

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “4”, and G504/G508 report current gateway Step 3.Input the new gateway and with the end char # using “*” to replace “.”, user can input 192*168*20*1 to set the new gateway 192.168.20.1 press # (pound) key to indicate that you have finished

3) Report “operation successful” if user operation properly. Note: If you want to quit by the wayside, press “**”.

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Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “5”, and G504/G508 report current DNS

Step 3.Input the new DNS and with the end char # using “*” to replace “.”, user can input 192*168*20*1 to set the new gateway 192.168.20.1 press # (pound) key to indicate that you have finished

3) Report “operation successful” if user operation properly. If you want to quit by the wayside, press “**”.

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “6”, and G504/G508 report “Factory Reset”

Step 3.Prompt "Please enter password", the method of inputting password is the same as operation 1. If you want to quit by the wayside, press “*”.

Step 4.Prompt “operation successful” if password is right and then G504/G508 will be factory setting. Step 5.Press “7” reboot to make changes effective.

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “7”, and G504/G508 report “Reboot”

Step 3.Prompt "Please enter password", the method of inputting password is same as operation 1. Step 4.G504/G508 will reboot if password is right and operation is properly.

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “8”, and G504/G508 report “WAN Port Login” Step 3.Prompt "Please enter password", the method of inputting password is same as operation 1.

If you want to quit by the wayside, press “*”. Step 4.Report “operation successful” if user operation properly. Step 5.Prompt “1enable 2disable”,choose 1 or 2, and with confirm char # Step 6.Report “operation successful” if user operation properly.

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “9”, and G504/G508 report “ WEB Access Port” Step 3.Prompt “Please enter password”, the method of inputting password is same as operation 1. Step 4.Report “operation successful” if user operation properly.

Step 5.Report the current WEB Access Port Step 6.Set the new WEB access port and with end char # Step 7. Report “operation successful” if user operation properly.

Step 1.Pick up phone and press “****” to start IVR Step 2.Choose “0”, and G504/G508 report current Firmware version

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NNoottiiccee::

1. When using Voice Menu, press *(star) to return the main menu.

2. If any changes made in the IP assignment mode, please reboot the G504/G508 to take the setting into effect.

3. When enter IP address or subnet mask, use “*”(Star) to replace “.” (Dot).

4. For example, to enter the IP address 192.168.20.159 by keypad, press these keys: 192*168*20*159,use the #(pound) key to

indicate that you have finished entering the IP address.

5. #(pound) key to indicate that you have finish entering the IP address or subnet mask

6. When assigning IP address in Static IP mode, setting IP address, subnet mask and default gatewayis a must. If in DHCP mode, please make sure that DHCP SERVER is available in your existing broadband connection to which WAN port of G504/G508 is connected.

7. The default LAN port IP address of G504/G508 is 192.168.1.1 and do not set the WAN port IP address of G504/G508 in the same network segment of LAN port of G504/G508, otherwise it may lead to the G504/G508 fail to work properly.

8. You can enter the password by phone keypad, the matching table between number and letters as follows:

To input: D, E, F, d, e, f -- press „3‟ To input: G, H, I, g, h, i -- press „4‟ To input: J, K, L, j, k, l -- press „5‟ To input: M, N, O, m, n, o -- press „6‟ To input: P, Q, R, S, p, q, r, s -- press „7‟ To input: T, U, V, t, u, v -- press „8‟ To input: W, X, Y, Z, w, x, y, z -- press „9‟ To input all other characters in the administrator password-----press „0‟, E.g. password is „admin-admin‟, press „236460263‟

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2.5 Configuring Basic Settings

2.6 Two-LevelManagement

This chapter explains how to setup a password for an administrator/root user and how to adjust basic/advanced settings for accessing Internet successfully.

G504/G508 supports two-level management: administrator and user. For administratormode operation, please type “admin/admin” on Username/Password and click Login buttonto configuration.While for user mode operation, please type “user/user” on Username/Password and click Login button for full configuration.

2.7 AccessingWebPage

2.7.1 From LAN port

1. Make sure your PC have connected to the router‟s LAN port correctly

Notice:YoumayeithersimplysetupyourcomputertogetIPdynamicallyfromtherouterorsetuptheIPaddressofthecomputertobethesamesubnetas thedefaultIPaddressofrouteris 192.168.1.1.Forthedetailed information,pleasereferto thelater section-Troubleshootingoftheguide.

2. Open a web browser on your PC and type http://192.168.1.1. The following window will be open to ask for username and password,and you can choose language.

3. For administratormode operation, please type “admin/admin” on Username/Password and click Login to configuration.Yet, for root user mode operation, please type “user/user” on Username/Password and click Login for full configuration.

Notice: If you fail to access to the web configuration, please go to “Tro uble

Shooting” for detecting and solving your problem.

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4. The web page can be logged out after 5 minutes without any operation.

2.7.2 From WAN port

Make sure your PC can connect to the router‟s WAN port correctly. Getting the IP addresses of WAN port using Voice prompt.

1. Open a web browser on your PC and type

hhttttpp::////tthhee IIPP aaddddrreessss ooff WWAANN ppoorrtt.

.The following window will be open to ask for username and

password.

2. For administratormode operation, please type

“

aaddmmiinn//aaddmmiin

”

on Username/Password and click Login to configuration.Yet, for root user mode

operation, please type “user/user” on Username/Password and click Login for full configuration.

Notice: If you fail to access to the web configuration, please go to “Trouble

Shooting” for detecting and solving your problem.

3. The web page can be logged out after 5 minuteswithout any operation.

4. User can use the two parameters in Web Access to control WAN web login or login port. WAN Interface Login is to disable/enable user access to web via WAN port; Web Login Port is to set login port.

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2.8 WEB Page

NO.

FieldNam

Description

Navigatio

n bar

Click navigation bar, many sub-navigation bar will appear in the place 2

Title

Click sub-navigation bar to choose one configuration page

Paramete

To configuration the parameters

1.Every time making some changes, user should press this button to confirm the changes.

2.After pressing the button, the red

will appear to notice rebooting.

To cancel the changes.

Press it to reboot the router

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2.9 Setting up the Time Zone

Open Administration/Management webpage as shown left, please select the Time Zone for the router installed and specify the NTP server and set the update interval in NTP synchronization.

2.10 Setting up the Internet Connection

From WAN page, multi wan connection could be built or deteted. If you want to know more information about Internet Connection setting, please refer to 3.2 section.

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Field Name

Description

Connect Name

Use keywords to indicate WAN port service model

Service

Chose the service mode.

IP Protocol Version

Only IPv4 for G504/G508

INTERNET

Choose Internet connection mode.

NAT Enable

If or not enable NAT.

VLAN Mode

If or not enable VLAN Mode.

VLAN ID

Set the VLAN ID.

802.1p

Set the priority of VLAN, Options are 0~7.

DNS Mode

The default is Manual.

Primary DNS Address

The primary DNS of Internet port.

Secondary DNS

Address

The secondary DNS of Internet port.

Port Bind

Port bind is used for binding the service for different LAN ports and SSIDs.

2.11 Register

2.11.1 Get the Accounts

G504 have 4 FXS ports, G508 have 8 FXS ports ,you can use them to make SIP call, and before registering, you should get the SIP account from you administrator or provider.

2.11.2 Connections

Connect G504/G508 to the Internet properly.

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2.11.3 Configuration SIP from Webpage

Step 1.Select a FXS port from the drop_down list, as the picture in the left side.

Step 2.Fillthe SIP Server domain and SIP Server address (which get from you administrator or provider) into Domain Name parameter, into SIP Server

Step 3.Fill account which get from you administrator into Display Name parameter, Phone Number parameter, and Account parameter.

Step 4.Fill password which get from you administrator into Password parameter.

Step 5.Press button in the bottom of the webpage to save changes.

Note: if there is , please press button to make changes effective.

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2.11.4 View the Register Status

To view the status, please open Status webpage and view the value of register status. The value is registered like the following picture which means G504/G508 have registered normally and you can make calls.

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