Prepared by : Tan, Hong Yun
Approved by : Zhang, Guo-Pei
Date: 2008-07-12
TABLE OF CONTENTS
No power on
No power on (sub-module)
Shut off automatically
Death halt
No charge
Quantity of electricity faulty detection
No display
LED NG (on the LCD)
LED NG (on the keyboard)
Key NG
Innovating Customer Value
Inventec Confidential
No ring
No receiving voice
No sending voice or the voice is small
No vibration
Card inefficacy ((Main module)
Card inefficacy ((Sub-module)
Camera inefficacy
Bluetooth inefficacy
TF card inefficacy
2
Innovating Customer Value
Antenna
( Main module)
Adapter CONN
Socket of PIN card
(main module)
(sub-module)
CPU
Battery CONN
FM area
BT area
Earphone CONN
Camera CONN
Antenna
(sub-module)
Inventec Confidential
Socket of PIN card &
TF card (sub-module)
FLASH
(sub-module)
Crystal
(sub-module)
RF transceiver
(sub-module)
Ring ChipRF PA (sub-module)
3
Innovating Customer Value
RF PA
(main module)
K/B CONN
CPU
(main module)
FLASH
(main module)
LCD
Receiver
Inventec Confidential
Transceiver
(main module)
Power supply chip
4
¾No power on
Innovating Customer Value
No power on
Check whether the
battery voltage is
higher than 3.5V
Y
Check whether the battery
and the key pad of J501 is
oxidized or there is
anything else on it
N
Check whether the
connection of K/B &
M/B is OK
N
Take out the LCD and
SPK, Check whether it is
powered on
N
Y
Y
Y
Charge the battery
Wipe off the thing
or clean the key pad
Reassemble
the K/B
Cross-testing the
LCD&SPK,
Change the defective
Inventec Confidential
N
A
5
Innovating Customer Value
A
C509:1.8V, the capacitor: C509;
C511:2.8V, the capacitor: C511:
C528:2.8V, the capacitor: C528;
C527:2.8V, the capacitor: C527;
C530:2.8V, the capacitor: C530;
C505:1.5V, the capacitor: C505.
Check whether
D501,R548(10K) is
broken
N
Connect with the battery,
press “NO” key, check
whether the output voltage
of U501 is normal
Y
Check whether the
output frequency of
X100 is 32.768K
Y
Check whether the
output voltage of U5
pin3 is 0.58V around
Y
Change the
FLASH(U903) of the
main module, check
whether it is OK
Y
N
N
N
Change D501,R548
Replace a earthed
capacitor corresponding to
the defective pin, Check
whether it is OK
Change X100,
C100,C101
Check whether U5
pin4 has an voltage
of 2.8V around
N
N
Y
Change U501
Change U5,C33,L8
Change U501
Inventec Confidential
N
Change the
CPU(U100)
OK
6
R502R504
Innovating Customer Value
R548
Inventec Confidential
R505R506
R507
R508
7
Innovating Customer Value
Inventec Confidential
8
¾No power on (sub-module)
Innovating Customer Value
No power on
(sub-module)
D/L the latest edition
(both main &sub module),
Check whether it is OK
N
Check wheth e r
RG106,RG107(47K),
QG101 is broken
N
Check whether there is
anyone in CG120-
CG127 broken
N
Check whether the
output frequency of
XG100 is 32.768K
Y
Y
Y
Y
N
Change the defective
OK
Change RG106,
RG107,QG101
Change XG100,
CG114,CG113
Inventec Confidential
B
9
Innovating Customer Value
B
Check whether the
output frequency of
XG5 is 26M
Y
Replace with the
programming FLASH
(UG200) of sub-module,
check whether it is OK
N
Change the CPU
(UG100) of sub-module,
check whether it is OK
N
N
Change XG5
Inventec Confidential
Change the CPU
(U100)
of main module
OK
10
Innovating Customer Value
Inventec Confidential
11
Innovating Customer Value
Inventec Confidential
12
¾Shut off automatically
Innovating Customer Value
Shut off
automatically
D/L the latest edition,
Check whether it is OK
N
Replace with a
good battery, Check
whether the
primary cell is broken.
N
Check whether the
rubber, used to fix the
battery, is lost or at the
other location
N
Check whether the battery
and the key pad of J501 is
oxidized or there is
anything else on them
Y
Y
Change the battery
Y
Y
Reassemble the
Wipe off the thing
or clean the key pad
OK
rubber
Inventec Confidential
N
C
13
Innovating Customer Value
C
Check whether the
battery connector ‘J501’ is
void-welded or broken
N
Check whether the
connection of CN601
&K/B FPC is OK,FPC is
void-welded
Y
Check whether there
is any pin of the
connector ‘CN601’
( M/B &K/B) broken
N
Check whether X100
output frequency is
32.768K exactly
Y
N
Y
N
Re-weld or
change J501
Reassemble the K/B
Or change the FPC
Change CN601
ChangeX100,
C100,C101
Inventec Confidential
Y
Refer to the maintenance
method of ‘No power on’
OK
14
Innovating Customer Value
Inventec Confidential
15
¾Dead halt
Innovating Customer Value
Death halt
D/L the latest edition,
Check whether it is OK
N
Replace with a good
battery, Check whether
the primary cell is broken
N
Check whether the
problem is resulted
from ‘KEY NG’
N
Check whether the
problem is resulted
from the LCD itself
Y
Y
Y
Y
Change the battery
reassemble or change
OK
Clean the K/B,
the metal dome
Change the LCD
Inventec Confidential
N
D
16
Innovating Customer Value
D
Check whether the
output frequency of
X100 is 32.768 exactly
Y
Check whether the
connection of CN601
&K/B FPC is OK,FPC is
void-welded
Y
Check whether there is
any pin of the connector
‘CN601’ ( M/B &K/B)
broken
N
Replacing with the
programming FLASH of
the main module, check
whether it is OK
N
Re-weld or change
X100,C100,C101
N
Y
Reassemble or
change the FPC
Change CN601
Inventec Confidential
N
Refer to the servicing
method of ‘No power on’
OK
17
¾No charge
No charge
Replace with a
good battery, Check
whether the
primary cell is broken.
N
Replace with a good
adaptor, Check
whether the primary
adaptor is broken
N
Innovating Customer Value
Y
Y
Change the battery
Change the adaptor
Inventec Confidential
Check whether the
battery connector ‘J501’
is oxidized or is broken
N
Check whether the
connector ‘CN602’ is
void-welded or
broken
N
E
Y
Y
Clean or
change J501
Re-weld or
change CN602
18
E
Plug in, Check whether
it has an voltage of 1V
between R502 and
R504
Y
Innovating Customer Value
N
Change R502(24K),
R504(100K)
Check whether there
is anyone broken of
R505~R508(100K)
Y
Check whether there
is anyone broken of
Q501,R510
N
Change U501, check
whether it is OK
N
Change the
CPU(U100) of
the main module
N
Y
Change the defective
Change Q501,
R510(0ohm)
Inventec Confidential
OK
19
¾Quantity of electricity faulty detection
Quantity of electricity
faulty detection
Replace with a
good battery, Check
whether the
primary cell is broken.
Innovating Customer Value
Y
N
Change the battery
Inventec Confidential
Check whether there is
anyone broken of R505-
R508(100K)
N
Change U501, check
whether it is OK
N
Change the CPU
OK
Y
Change the battery
20
¾No display
Innovating Customer Value
No display
Check whether changing
the LCD driver can solve
the problem
N
D/L the latest edition,
Check whether it is
OK
N
Check whether the
LCD is weakly
welded or broken
N
Check whether
R602(0ohm) is broken
Y
Y
Y
Y
Change and
save the driver
OK
Re-weld or
change the LCD
Change R602
Inventec Confidential
N
Change the CPU
Of the main module
OK
21
Innovating Customer Value
Inventec Confidential
22
¾LED NG (on the LCD)
Innovating Customer Value
LED NG (LCD)
Check whether the
LCD is broken
N
Check whether
L501,L502 are broken
N
When normally
backlighting, check
whether the voltage of
Q502 pin3 is at the
high level
N
Check whether there is
anyone broken of
R539,R537,R540,
R541
N
Y
Y
Y
Y
Change the LCD
Change L501,L502
Change Q502,D502
Change the defective
Inventec Confidential
Change U501,
check whether it is
OK
N
Change the CPU
of the main module
OK
23
Innovating Customer Value
Inventec Confidential
24
¾LED NG (on the key board)
Innovating Customer Value
LED NG (key)
Checking method:Cross-
testing the two sides of
LED by Multimeter ,
gearing to the short circuit,
if the LED is on at one
direction, it shows good.
Check whether there
is anything (or Mylar)
on the key
N
Check whether the
LED of the K/B is
weakly welded or
broken
N
Check whether the
connection of CN601
&K/B FPC is OK,FPC is
void-welded
Y
Check whether there is
any pin of the connector
‘CN601’ ( M/B &K/B)
broken
N
Y
Y
N
Y
Clean or wipe off
Re-weld or
change the LED
Reassemble the K/B
Or change the FPC
Change CN601
the thing
Inventec Confidential
F
25
Innovating Customer Value
F
Check whether the
resistor beside th e
LED is broken
N
Check whether the
voltage at R620 is at
the high level(1V))
N
Change the CPU
Of the main module
OK
Y
Y
Change the resistor
Check R620,
R619,Q602
Inventec Confidential
26
¾Key NG
Innovating Customer Value
KEY NG
Check whether there is
anything oxidized or
smudge on the key pad
N
Check whether the
metal dome is oxidized
or broken
N
Check whether the
connection of CN601
&K/B FPC is OK,FPC
is void-welded
Y
Check whether there is
any pin of the connector
‘CN601’ ( M/B &K/B)
broken
N
Y
cleaning the key pad
With YC336
Y
N
Y
Change the
metal dome
Reassemble the K/B
Or change the FPC
Change CN601
Inventec Confidential
G
27
Innovating Customer Value
G
Check whether the
side-key is NG
N
Check whether there
is anyone broken of
D605-D618
N
Change the CPU
Of the main module
OK
Y
Chang the side-key FPC
Or the side-key metal dome
Y
Change the defective
Inventec Confidential
28
¾No ring
Innovating Customer Value
No ring
Checking method:testing
the resistance of the SPK
by Multimeter, gearing to
the resistance, the
resistance of it is 8ohm
normally
D/L the latest edition,
Check whether it is OK
N
Check whether the
SPK is void-welded
or broken
N
Check whether it
has an output
voltage of 1.8V at
U404 pin5,8
N
Check whether is has
an output voltage of
1.8V at U404 pin3,4
Y
Y
Y
Y
N
Check L405,L406
OK
Re-weld or
change the SPK
Check R422,R421,
R431,C421,C431
Inventec Confidential
H
29
Innovating Customer Value
H
Check whether the
voltage at U404 pin1 is
at the high level
N
Check whether
R423(20K) is broken
N
Change the CPU
Of the main module
OK
Y
Y
Change U404
Change R423
Inventec Confidential
30
Innovating Customer Value
Inventec Confidential
31
¾No receiving voice
Innovating Customer Value
No receiving voice
Checking method:testing
the resistance of the REC
by multimeter, gearing to
the resistance, the
resistance of it is 30ohm
around
D/L the latest edition,
Check whether it is OK
N
Check whether the
REC is void- welded
or broken
N
Check whether
L412,L413 are broken
N
Change U407,U406,
U408,check whether
it is OK
Y
Y
Change the REC
Y
Check L412,L413
OK
Re-weld or
Inventec Confidential
N
Change the CPU
Of the main module
OK
32
Innovating Customer Value
Inventec Confidential
33
¾No sending voice or the voice is small
No sending voice
or a small voice
Innovating Customer Value
Checking method:
testing the resistance of
the MIC by multimeter,
gearing to the resistance,
the positive resistance of
it is 1K, the opposite is
0.8K around in general.
D/L the latest edition,
Check whether it is
OK
N
Check whether the MIC
rubber is broken or
displacement
N
Check whether the
MIC is weakly welded
or broken
N
Check whether there is
anyone broken of
R400,R432(1K),
R405,R406(1.5K)
Y
Y
Reassemble or change
Y
change the MIC
Y
Change the defective
OK
the MIC rubber
Re-weld or
Inventec Confidential
N
I
34
Innovating Customer Value
I
Check whether there is
anyone broken of
C402,C403,L401,L402
N
Change U400,U401,
check whether it is OK
N
Change the CPU
of the main module
OK
Y
Change the defective
Inventec Confidential
35
Innovating Customer Value
Inventec Confidential
36
¾No vibration
Innovating Customer Value
No vibration
Checking method:testing
the resistance of the motor
by multimeter, gearing to
the resistance, the
resistance of it is 22ohm in
general
D/L the latest edition,
Check whether it is OK
N
Check whether the
motor is locked by
displacement
N
Check whether the
motor is broken
N
Entering test mode,
Check whether it has an
voltage of 1V at R526
Y
Y
Y
Y
Change the motor
Check R533(1K),
OK
Reassemble
the motor
Q503,D500
Inventec Confidential
N
Change the CPU
Of the main module
OK
37
Innovating Customer Value
Inventec Confidential
38
¾Card inefficacy (Main module)
Innovating Customer Value
Card inefficacy
D/L the latest edition,
check whether it is OK
N
Check whether the
SIM card is broken
N
Check whether the
socket ‘J602’ is void-
welded or broken
N
Change U501,
Check whether it is OK
Y
Y
Change the SIM card
Y
Re-weld or
change J602
OK
Inventec Confidential
N
Change the CPU
Of the main module
OK
39
¾Card inefficacy (Sub-module)
Innovating Customer Value
Card inefficacy
D/L the latest edition,
check whether it is OK
N
Check whether the
SIM card is broken
N
Check whether the
socket ‘J601’ is void-
welded or broken
N
Check whether there
is anyone broken of
D619-D622
N
Y
Y
Y
Y
Change the
SIM card
Re-weld or
change J601
Change the defective
OK
Inventec Confidential
Change the CPU
Of the sub-module
OK
40
Innovating Customer Value
Inventec Confidential
41
¾Camera inefficacy
Innovating Customer Value
Camera NG
Check whether the
camera is broken
N
Check whether the
connector ‘CN701’ is
broken
N
Check whether U702
pin1 has an voltage of
2.8V,pin3 has 1.5V
Y
Check whether
R701,R703 are
broken
N
Y
Change the Camera
Y
N
Y
Change CN701
Check whether the
voltage at U702 pin4,6 is
the high level
Change R701,R703
Y
Change U702
更换主模CPU
Inventec Confidential
Change the CPU
Of the main module
OK
42
Innovating Customer Value
Inventec Confidential
43
Innovating Customer Value
Inventec Confidential
44
¾Bluetooth inefficacy
Innovating Customer Value
BT NG
D/L the latest edition,
check whether it is OK
N
Check whether the
BT antenna is
touched well
Y
Check whether
J301 is void-
welded or broken
N
Check whether
BPF301,L302 are void-
welded or broken
Y
N
Y
Y
Reassemble the
OK
antenna
Change J301
Change
BPF301,L302
Inventec Confidential
N
J
45
J
Enable the BT function,
check whether is has an
voltage of 2.8V at R525
Y
Innovating Customer Value
Change U501
N
N
Check whether
R525(0ohm) is
broken
Y
Change R525
Check whether
X301 has an output
frequency of 26M
Y
Change U301, check
whether it is OK
Change the CPU
Of the main module
OK
N
Change
X301,C309,C310
Inventec Confidential
46
Innovating Customer Value
Inventec Confidential
47
Innovating Customer Value
Inventec Confidential
48
Innovating Customer Value
Inventec Confidential
49
¾TF card inefficacy
Innovating Customer Value
TF NG
D/L the latest edition,
check whether it is OK
N
Check whether the
socket ‘J601’ is void-
welded or broken
N
Check whether it
has an voltage of
2.8V at R530
N
Change U501,
check whether it is
OK
Y
Y
N
OK
Change J601
Change R530
Inventec Confidential
N
Change the CPU
Of the main module
OK
50
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