Each Fluke Networks product is warranted to be free from defects in material and workmanship under normal use and service. The warranty
period for the mainframe is one year and begins on the date of purchase. Parts, accessories, product repairs and services are warranted for
90 days, unless otherwise stated. Ni-Cad, Ni-MH and Li-Ion batteries, cables or other peripherals are all considered parts or accessories. The
warranty extends only to the original buyer or end user customer of a Fluke Networks authorized reseller, and does not apply to any product which, in Fluke Networks’ opinion, has been misused, abused, altered, neglected, contaminated, or damaged by accident or abnormal
conditions of operation or handling. Fluke Networks warrants that software will operate substantially in accordance with its functional
specifications for 90 days and that it has been properly recorded on non-defective media. Fluke Networks does not warrant that software
will be error free or operate without interruption.
Fluke Networks authorized resellers shall extend this warranty on new and unused products to end-user customers only but have no authority to extend a greater or different warranty on behalf of Fluke Networks. Warranty support is available only if product is purchased
through a Fluke Networks authorized sales outlet or Buyer has paid the applicable international price. Fluke Networks reserves the right to
invoice Buyer for importation costs of repair/replacement parts when product purchased in one country is submitted for repair in another
country.
Fluke Networks' warranty obligation is limited, at Fluke Networks' option, to refund of the purchase price, free of charge repair, or replacement of a defective product which is returned to a Fluke Networks authorized service center within the warranty period.
To obtain warranty service, contact your nearest Fluke Networks authorized service center to obtain return authorization information, then
send the product to that service center, with a description of the difficulty, postage and insurance prepaid (FOB Destination). Fluke Networks assumes no risk for damage in transit. Following warranty repair, the product will be returned to Buyer, transportation prepaid (FOB
Destination). If Fluke Networks determines that failure was caused by neglect, misuse, contamination, alteration, accident or abnormal condition of operation or handling, or normal wear and tear of mechanical components, Fluke Networks will provide an estimate of repair costs
and obtain authorization before commencing the work. Following repair, the product will be returned to the Buyer transportation prepaid
and the Buyer will be billed for the repair and return transportation charges (FOB Shipping Point).
THIS WARRANTY IS BUYER'S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. FLUKE NETWORKS SHALL
NOT BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LOSSES, INCLUDING LOSS OF DATA, ARISING
FROM ANY CAUSE OR THEORY.
Since some countries or states do not allow limitation of the term of an implied warranty, or exclusion or limitation of incidental or consequential damages, the limitations and exclusions of this warranty may not apply to every buyer. If any provision of this Warranty is held
invalid or unenforceable by a court or other decision-maker of competent jurisdiction, such holding will not affect the validity or enforceability of any other provision.
4/04
Fluke Networks
PO Box 777
Everett, WA 98206-0777
USA
Table of Contents
Title Page
Overview of Features.................................................................................................... 1
3. Crosstalk and Impedance Fault Messages........................................................................... 57
4. Troubleshooting the Tester................................................................................................. 66
5. Options and Accessories ...................................................................................................... 67
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CableIQ Qualification Tester
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viii
CableIQ Qualification Tester
Overview of Features
The CableIQ™ Qualification Tester is a hand-held tester
that lets you test wiring and qualify the transmission
capabilities of twisted pair and 75 Ω coaxial cabling
installations.
The tester offers the following features:
•Autotest function qualifies cabling for Ethernet,
telephone, or CATV service in less than 4 seconds.
•Identifies wiremap faults, bridge taps, and port
characteristics.
•Discover mode automatically reports cable
characteristics and tells you if the cable is connected
to a device.
•Detects and displays the strength of RF coaxial
television signals.
•MultiMap™ function tests multiple segments through
bridge taps and detects faults on individual
conductors.
•Detects Ethernet service on twisted pair cabling and
television service on coaxial cabling.
•Locates crosstalk faults on twisted pair cabling and
impedance faults on twisted pair and coaxial cabling.
•IntelliTone
ITK100 or ITK200 probes to help you locate and
isolate cables behind walls, at patch panels, or in
bundles. Toner function also works with standard
analog probes.
•Continuity toner simplifies testing of security
switches at doors and windows.
•Blinks the port light on a hub or switch to help you
verify connectivity and cable routing.
•Speaker test lets you quickly verify speaker
connections.
™
function works with Fluke Networks
1
CableIQ Qualification Tester
Users Manual
• Saves up to 250 Autotest results in internal memory.
• Runs for 20 to 30 hours during typical use. Powered
by 4 AA alkaline batteries.
•Multi-language display supports English, French,
German, Italian, Portuguese, Spanish, and Japanese
(katakana).
•CableIQ Reporter software lets you upload test
results to a PC and create professional-quality test
reports.
Registration
Registering your product with Fluke Networks gives you
access to valuable information on product updates,
troubleshooting tips, and other support services. To
register, fill out the online registration form on the Fluke
Networks website at
www.flukenetworks.com/registration.
Contacting Fluke Networks
Note
If you contact Fluke Networks about your tester,
have the tester's software and hardware version
numbers available if possible.
www.flukenetworks.com
support@flukenetworks.com
+1-425-446-4519
• Australia: 61 (2) 8850-3333 or 61 (3) 9329 0244
• Beijing: 86 (10) 6512-3435
• Brazil: 11 3759 7600
• Canada: 1-800-363-5853
• Europe: +44-(0)1923-281-300
• Hong Kong: 852 2721-3228
• Japan: 03-3434-0510
• Korea: 82 2 539-6311
• Singapore: 65-6799-5566
• Taiwan: (886) 2-227-83199
• USA: 1-800-283-5853
• Anywhere in the world: +1-425-446-4519
Visit our website for a complete list of phone numbers.
2
Additional Resources for Cable Testing Information
Additional Resources for Cable
Testing Information
The Fluke Networks Knowledge Base answers common
questions about Fluke Networks products and provides
articles on cable testing techniques and technology. To
access the Knowledge Base, log on to
www.flukenetworks.com, then click Support >
Knowledge Base at the top of the page.
Unpacking
The tester comes with the accessories listed below. If
something is damaged or missing, contact the place of
purchase immediately.
CableIQ Advanced IT Kit (CIQ-KIT)
•CableIQ Qualification Tester with detachable wire
map adapter
• Four AA alkaline batteries
• IP200 IntelliTone tone probe
• Six remote ID adapters, ID numbers 2 through 7
• Two patch cords, 8-pin modular plug to 8-pin
modular plug (RJ45 to RJ45), 2 m
•Coaxial patch cord, F-connector to F-connector, 75 Ω,
1.5 m
•Universal adapter, 8-pin/4-pin modular jack to
8-pin/4-pin modular jack
• F-connector barrel adapter
• USB cable for PC communications
• Folding pouch for accessories
• Hard carrying case
• Getting Started Guide
• CD-ROM with CableIQ Reporter software and
product manuals
CableIQ Qualification Tester (CIQ-100)
•CableIQ Qualification Tester with detachable wire
map adapter
• Four AA alkaline batteries
• Two patch cords, 8-pin modular plug to 8-pin
modular plug (RJ45 to RJ45), 2 m
• F-connector barrel adapter
• USB cable for PC communications
• Carrying case
• Getting Started Guide
• CD-ROM with CableIQ Reporter software and
product manuals
3
CableIQ Qualification Tester
Users Manual
CableIQ Residential Kit (CIQ-KRQ)
• CableIQ Qualification Tester with detachable wire
map adapter
• Four AA alkaline batteries
• Two patch cords, 8-pin modular plug to 8-pin
modular plug (RJ45 to RJ45), 2 m
• Test lead, 8-pin modular plug (RJ45) to 4 alligator
clips (for testing speakers)
• Test lead, 8-pin modular plug (RJ45) to 8 alligator
clips
• Coaxial patch cord, F-connector to F-connector, 75 Ω,
1.8 m
• Patch cord, 4-pin modular plug to 4-pin modular plug
(RJ11 to RJ11), 15 cm
• BNC to BNC adapter
• RCA to RCA adapter
• Two F-connector barrel adapters
• USB cable for PC communications
• 50 qualification labels
• Soft carrying case
• Getting Started Guide
• CD-ROM with CableIQ Reporter software and product
manuals
CableIQ Gigabit Service Kit (CIQ-GSV)
• CableIQ Qualification Tester with detachable
wiremap adapter
• Eight AA alkaline batteries
• One 9V alkaline battery
• Two patch cords, 8-pin modular plug to 8-pin
modular plug (RJ45 to RJ45), 2 m
• Coaxial patch cord, F-connector to F-connector, 75 Ω,
1.8 m
• Six remote ID adapters, ID numbers 2 through 7
• F-connector barrel adapter
• Universal adapter, 8-pin/4-pin modular jack to
8-pin/4-pin modular jack
• LinkRunner
• LinkRunner Pro main wiremap adapter (Wireview-1)
• IP200 IntelliTone tone probe
• USB cable for PC communications
• Folding pouch for accessories
• Carrying case
• Quick Reference Guide for LinkRunner Pro
• Getting Started Guide for CableIQ
• CD-ROM with CableIQ Reporter software and product
manuals
™
Pro Network Multimeter
4
Safety Information
CableIQ Service Kit (CIQ-SVC)
• CableIQ Qualification Tester with detachable
wiremap adapter
• Six AA alkaline batteries
• One 9V alkaline battery
• Two patch cords, 8-pin modular plug to 8-pin
modular plug (RJ45 to RJ45), 2 m
• Coaxial patch cord, F-connector to F-connector, 75 Ω,
1.8 m
• Six remote ID adapters, ID numbers 2 through 7
• F-connector barrel adapter
• Universal adapter, 8-pin/4-pin modular jack to
8-pin/4-pin modular jack
• LinkRunner Network Multimeter
• LinkRunner main wiremap adapter
• IP200 IntelliTone tone probe
• USB cable for PC communications
• Folding pouch for accessories
• Carrying case
• Quick Reference Guide for LinkRunner
• Getting Started Guide for CableIQ
• CD-ROM with CableIQ Reporter software and product
manuals
Safety Information
Table 1 describes the international electrical symbols used
on the tester and in this manual.
Table 1. International Electrical Symbols
W
X
j
~
Warning or Caution: Risk of damage or
destruction to equipment or software. See
explanations in the manual.
Warning: Risk of electric shock.
This equipment not for connection to public
communications networks, such as active
telephone systems.
Do not put products containing circuit boards
into the garbage. Dispose of circuits boards in
accordance with local regulations.
5
CableIQ Qualification Tester
Users Manual
WXWarning
To avoid possible fire, electric shock, or personal
injury:
•Do not open the case; no user-serviceable parts
are inside.
• Do not modify the tester.
• Do not use the tester if it is damaged. Inspect
the tester before use.
•If this equipment is used in a manner not
specified by the manufacturer, the protection
provided by the equipment may be impaired.
•The tester is not intended to be connected to
active telephone inputs, systems, or equipment,
including ISDN devices. Prolonged exposure to
the voltages applied by these interfaces may
damage the tester.
•If the tester detects voltage, it shows a screen
that includes the voltage alert symbol (
Figure 1 shows examples of these screens.
Disconnect the tester if the voltage alert symbol
appears.
V).
•Always turn on the tester before connecting it
to a cable. Turning the tester on activates the
tool’s input protection circuitry.
•Do not use the tester if it operates abnormally.
Protection may be impaired.
WCaution
To avoid data loss and to ensure maximum
accuracy of test results:
•Never attempt to send data from a PC to the
tester while running a cable test.
•Never operate portable transmitting devices,
such as walkie-talkies and cell phones, during a
cable test.
•Replace the batteries as soon as the low battery
message appears.
6
Safety Information
avv62.bmp
Telephone voltages detected.
avv57.bmp
Power over Ethernet
voltages detected.
avv58.bmp
ISDN voltages detected
(NT-1 interface)
WXRefer to the warnings
on page 6.
Note
The tester may not correctly identify
avv59.bmp
Voltage from an unknown
device detected.
avv61.bmp
Voltage detected across wires from
different pairs (for example, across 1
devices that use non-standard
wiring.
and 7).
Figure 1. Examples of Voltage Alert Screens
7
CableIQ Qualification Tester
Users Manual
Physical Features
8
avv01f.eps
Figure 2. Features
Physical Features
LCD display with backlight.
A
B J K: The softkeys provide functions related to
the current screen. The current functions are shown on
the screen above the keys.
I G: Toggles the backlight between dim and bright
settings.
J I: Exits the current screen. Also exit edit mode when
making selections and editing text.
C P: Starts the currently selected test.
D H: Enter key selects the highlighted item from a
menu. Enters and exits edit mode when making
selections and editing text.
E Rotary switch selects the tester’s modes.
F USB port for uploading test reports to a PC and
updating the tester’s software. See “Uploading Results
to a PC” on page 62.
G L: On/off key.
K F-connector for connecting to 75 Ω coaxial cable.
L Modular jack for connecting to telephone and twisted
pair network cable. The jack accepts 8-pin modular
(RJ45) and 6-pin modular (RJ11) connectors.
M Wiremap adapter with F-connector and modular jack.
See “Using the Wiremap Adapter and Remote ID
Locators” on page 10 for details.
N Remote ID locator (optional) with F-connector and
modular jack. See “Using the Wiremap Adapter and
Remote ID Locators” on page 10 for details.
H B C A D: Arrow keys for navigating through
screens and incrementing or decrementing
alphanumeric values. For navigation, use
up and down. Use SHIFT and
top or bottom of a list.
A or D to go to the
B C to page
Figure 2. Features (cont.)
9
CableIQ Qualification Tester
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Using the Wiremap Adapter and
Remote ID Locators
Terminating the cabling under test with the standard
wiremap adapter or optional remote ID locators provides
the following advantages:
• Full wiremap testing on twisted pair cabling
Without an adapter or ID locator, the cabling cannot
be qualified because the tester cannot detect all
wiremap faults. Autotest results are provided for
informational purposes only.
•Easier identification of twisted pair and coaxial
connections
The adapter’s number appears on the wiremap
display. In Discover mode you can use multiple
remote ID locators, each with a different number, to
identify connections at patch panels.
The wiremap adapter and remote ID locators are
functionally identical, except for their ID numbers. The
wiremap adapter has an ID number of 1. The remote ID
locators are available with other ID numbers.
To connect the remote ID locator to a modular (RJ) outlet
in a confined area, use the optional universal adapter and
a patch cord. See Figure 3.
avv54f.eps
Figure 3. Using the Universal Adapter for
Confined Areas
10
Powering the Tester
Powering the Tester
You can power the tester with four AA alkaline batteries
(included), four rechargeable nickel-metal hydride or
nickel-cadmium batteries, or four 1.5 V lithium batteries.
Most of the tester’s screens show a battery status icon
(b) near the upper-left corner. The message Low Batteries! appears when the batteries are too low for the
tester to function.
The batteries last about 20 hours during typical use (with
the backlight at the dim setting).
Figure 26 on page 65 shows how to replace the batteries.
Verifying Operation
The tester performs a basic self-test when you turn it on. If
the tester reports an error or does not turn on, refer to “If
Something Seems Wrong” on page 65.
Setting User Preferences
The following sections describe settings you may want to
change when you first start using the tester. For Autotest
settings, see “Selecting Tests to Run” on page 18.
Changing the Language and Length Units
To change the language and length units:
1 Turn the rotary switch to SETUP.
2 Press
3 Use
4 Use
D to highlight Language / m⋅ft; then press
H or J.
A D to highlight a setting; then press Hor
J.
A D to change the setting; then press H.
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CableIQ Qualification Tester
Users Manual
Setting the Time and Date
The time and date are stored with saved Autotests. The
time setting uses a 24-hour clock.
To set the time and date:
1 Turn the rotary switch to SETUP.
2 Press
D to highlight Time / Date; then press H or
J.
3To select a field to edit, use
field; then press H or J.
4Use
AD to change the setting in the selected
field; then press H.
B C to highlight the
Entering User Information
The User Information screen lets you enter three lines of
text that are stored with saved Autotest results. For
example, you could enter the operator’s name and your
company’s name and location.
To enter user information:
1 Turn the rotary switch to SETUP.
2 Use
3 Use
4 Use
5 Press
6 Repeat steps 3 through 5 to edit text in other boxes.
D to highlight User Information; then press H
or J.
AD to highlight a box to edit; then press H
or J.
B CAD and the softkeys to edit the text, as
described in Figure 4.
H to save changes in the selected box.
12
Setting User Preferences
A The three fields for text entry.
B Indicates the field is selected for editing. To select a field,
use AD to highlight the field; then press H or J.
B C: Moves the cursor. Moving the cursor beyond the
last character inserts the first character from the last
character’s set.
Character Sets Available
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
0123456789
#"!$%&'( )*+,-./:;<=>?@[ \ ]^_ `{ | } space
Figure 4. Editing Text
avv11f.eps
A D: Changes the highlighted character.
J Ins: Inserts the first character from the set that
includes the highlighted character.
K Del: Deletes the highlighted character.
SHIFT and D or SHIFT and A: Changes the character
set.
To save changes to a field, press
C Indicates the text extends beyond the box. Use B C to
scroll.
H.
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CableIQ Qualification Tester
Users Manual
Auto Shutoff
You can set the tester to stay on indefinitely or turn off
after 15 minutes of inactivity.
To set the auto shutoff:
1 Turn the rotary switch to SETUP.
2 Press
D to highlight Auto Shutoff; then press H or
J.
3 Press
H or J, use AD to select 15 Min or
Never; then press H.
Enabling or Disabling the Speaker
Turning off the speaker does not disable sounds for the
continuity and toner functions.
To turn the speaker on or off:
1 Turn the rotary switch to SETUP.
2 Press
D to highlight Speaker; then press H or
J.
3 Press
H or J, use AD to select On or Off;
then press
H.
Resetting to Factory Settings
The Factory Settings function resets the following to
factory settings:
• NVP settings
• Tests selected for the Autotest
• Wiremap pair selections for Autotests
To reset to factory settings:
1 Turn the rotary switch to SETUP.
2 Press
D to highlight Factory Settings; then press
H or J.
3 Press
JYes.
14
Checking the Hardware and Software Versions
Checking the Hardware and Software
Versions
You may need to check your tester’s hardware or
software versions before updating the software or if you
contact Fluke Networks about the tester.
1 Turn the rotary switch to SETUP.
2 Press
D to highlight Version Information; then
press H or J.
The Version screen shows the following:
• SN: Serial number
• SW: Software version
• HW: Hardware version
• HW Date: The date the tester’s operation was
last verified at a Fluke Networks service center.
Qualifying Cabling with the Autotest
The Autotest tells you if cabling will support a selected
application. If the cabling does not qualify for the
application, the Autotest’s fault information helps you
diagnose the problem.
You can save Autotest results to document the
installation.
The Autotest can qualify cabling for the following
applications:
•10BASE-T, 100BASE-TX, and 1000BASE-T twisted pair
Ethernet service
• VoIP (voice over internet protocol)
• Firewire (1394b-S100) service over twisted pair
cabling
• Analog telephone service
• Wiremap for any application
• 75 Ω coaxial applications, such as cable television
15
CableIQ Qualification Tester
Users Manual
Qualification differs from the certification done by testers
such as the Fluke Networks DTX CableAnalyzer.
Certification involves testing against an industry standard
and a test limit (Category 6 and TIA Cat 6 Permanent Link,
for example). The cabling must perform within limits from
1 MHz to the highest frequency defined by standard.
Qualification means the cabling will support a selected
application, such as 100BASE-TX Ethernet service. The
Autotest qualifies cabling by testing the parameters
shown in Table 2 and comparing the results to the
selected application’s requirements.
If the Autotest fails, the results will help you diagnose the
problem. See also “Diagnosing Cabling Faults” on page 73
for common causes of failures.
16
Qualifying Cabling with the Autotest
Table 2. Autotest Parameters
1
Test Wiremap
Length Delay Skew Signal Performance2
1000BASE-T ••••
100BASE-TX •••
10BASE-T over twisted pair • ••
VoIP • • •
Wiremap ••