Florence 4CADD-09, 4C09S-BIN, 4CADS-04 Maintenance Manual

Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
MAINTENANCE MANUAL
All Recessed-Mount Modules
© 2017 Florence Corporation. All rights reserved.
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
General Information and Advisories 3
Technical References 3
Product Information 4
Security Tool Requirements 6
Care and Cleaning 7
Open Master Door(s) of a Tenant or Tenant-With-Parcel Module 8
Open Master Door(s) of a Parcel-Only Module 10
Open Access Door of a Trash/Recycling-Bin Module 12
Removal of Module from Wall or Enclosure 14
Replacement of Master Door Hold-open Device 16
Replacement of Top and/or Bottom Trim 18
Replacement of Master-Door Hook 20
Replacement of Access-Door Latch Bracket and Master-Door Latch-Release Handle 22
Replacement of Master Door 24
Replacement of Left and/or Right Trim 26
Replacement of Master-Door Latch-Slide Mechanism 28
Replacement of Master-Door Outer Hinge 30
Replacement of Hinge Rod 32
Replacement of Single-High-Compartment Standard Tenant Lock 34
Replacement of Multi-High Compartment Standard Tenant Lock 36
Replacement of Tenant Compartment Door 38
Replacement of Master Lock in Access Door 40
Replacement of Access Door 42
Replacement of Parcel-Door Spring 44
Replacement of Parcel-Lock Assembly 46
Replacement of Parcel Master Lock 48
Replacement of Parcel Door 50
Replacement of Trash/Recycling-Bin Access-Door Lock—Standard Cam Lock 52
Replacement of Trash/Recycling-Bin Access-Door Lock—Slotted Keyless Lock 54
Replacement of Trash/Recycling-Bin Flap 56
Replacement of Center or Bottom Shelf 58
Replacement of Top Shelf 60
Replacement of Number Decal and Parcel-Key Tags 62
Page 2 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
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General Information and Advisories
versatile™ 4C mailbox suites
ATTENTION!
CAUTION—Transportation and Handling
• Florence 4C units are heavy. Use caution when lifting and carrying to avoid injury.
• Lay boxes flat. Do not stand on end as box could fall over and cause injury.
CAUTION—Servicing and Installation
• Florence 4C units are heavy. Do not stand 4C units up without support to prevent tipping.
• Mailboxes may tip out of rough opening until secured, possibly resulting in the mailbox colliding with a person and causing serious injury.
• Florence 4C units are also front-heavy when the master doors are open. Units must be braced or held in place until secured to the framing. Maintenance personnel should support unit or have assistance holding the unit in place before opening the master doors. Failure to do so could result in serious injury.
• Pinch hazard exists when placing the unit in the rough opening. Keep fingers and hands clear to avoid injury.
Technical References
Downloadable product information, brochures, and technical specifications can be found at www.florencemailboxes.com.
• 206362—versatile™ 4C Installation Manual
• 206363—versatile™ 4C Surface-Mount Collar Installation Manual
• 206366—versatile™ 4C Pedestal-Mount Installation Instructions
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versatile™ 4C Maintenance Manual—206367—Rev A Page 3 of 64
LETTERS
LETTER BOX
56
1
2
"
ACTUAL
4C16D-20
4C16S-09
4C16S-044C16S-034C16S-144C16S-HOP 4C16S-BIN 4C16S-3P4C16D-19 4C16D-09 4C16D-07 4C16D-29 4C16D-8P 4C16 D-6P
LETTERS
LETTER BOX
54
3
4
"
ACTUAL
4C15D-184C15S-084C15D-174C15D-164C15D-094C15D-28 4C15D-134C15S-074C15S-044C15S-13
4C15S-06 4C15S-HOP4C15S-BIN4C15S-3P
LETTERS
LETTER BOX
4C14D-164C14S-074C14D-154C14D-144C14D-074C14D-264C14D-134C14S-03 4C14S-12 4C14S-06 4C14S-HOP4C14S-BIN4C14S-3P 4C14S-2P
LETTERS
LETTER BOX
4C13D-16 4C13S-064C13D-15 4C13 D-14 4C13 D-13 4C13D-12 4C13 D-07 4C13 D-24 4C13 D-114C13S-05 4C13S-03 4C13S-11 4C13 S-HOP4C13S-BIN4C13S-2P
LETTERS
LETTER BOX
4C12D-12 4C12S-104C12D-114C12D-104C12D-05 4C12D-224C12D-4P4C12 S-HOP 4C12 S-BIN 4C12 S-2P4C12S-02
51
1
4
"
ACTUAL
47
3
4
"
ACTUAL
44
1
4
"
ACTUAL
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Product Information
versatile™ 4C mailbox suites
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Page 4 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
LETTERS
LETTER BOX
4C11 D-20
4C11 S-09
4C11 D-19 4C11 D-15 4C11 D-10 4C11 D-09 4C11 D-05
4C11 S-04 4C11 S-02 4C11 S-HOP4C11S-BIN 4C11S-2P4C11 D-4P
LETTERS
LETTER BOX
4C10D-18 4C10S-084C10D-09 4C10D-06 4C10D-4P4C10S-04 4C10S-HOP
4C10S-BIN
4CADD-10
4CADS-04
4CADD-09 4CADD-08
4CADD-07 4CADS-03 4CADS-01 4CADS-2P
LETTERS
LETTER BOX
4C09D-16 4C09S-07 4C09S-02 4C09S-HOP4C09S-BIN 4C09S-2P4C09D-15 4C09D-10 4C09D-06 4C09D-04 4C09D-4P
LETTER BOX
LETTERS
4C08D-14 4C08S-064C08D-13 4C08D-09 4C08D-07 4C08D-04
4C08S-03
4C08S-01
4C08S-HOP4C08S-BIN4C08S-2P
4C07D-12
4C07S-05 4C07S-1P
4C07D-06
4C07D-05
4C07D-03
4C06S-02
4C06D-2P
4C06S-1P4C06D-10 4C06D-09 4C06D-05 4C06D-05X 4C06D-04 4C06D-02 4C06S-04
40
3
4
"
ACTUAL
37
1
4
"
ACTUAL
37
1
4
"
ACTUAL
33
3
4
"
ACTUAL
30
1
4
"
ACTUAL
26
3
4
"
ACTUAL
23
1
4
"
ACTUAL
Product Information
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
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versatile™ 4C Maintenance Manual—206367—Rev A Page 5 of 64
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Security Tool Requirements
versatile™ 4C mailbox suites
IMPORTANT NOTICE FOR USPS
USPS personnel must have a McGard Screwdriver to install and service the
postal Arrow-lock cover on the Florence versatile™ 4C mailbox suites.
Note: Florence Corporation does not provide or sell the McGard Screwdriver.
McGard Screwdrivers can be ordered by USPS personnel on the eBuy2 ordering system.
(For #10-32 x 0.312” button head McGard security screws used on the postal Arrow-lock cover.
NOTE:
For USPS applications:
A. Arrow lock is installed by USPS personnel only. Contact your local Post Office to arrange access
through the Arrow lock if service is necessary.
For Non-USPS applications:
A. Please disregard instructions related to the Arrow lock throughout this manual. B. The master-access door and parcel-door private-lock mechanisms were installed at the factory so
the property owner may need to be contacted prior to servicing the unit.
C. McGard Screwdriver and fasteners are not necessary for Non-USPS (private delivery) applications.
Page 6 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
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Care and Cleaning
versatile™ 4C mailbox suites
The surface of all Florence Corporation clear-aluminum or powder-coated products may be cleaned of dirt or grime with a soft cloth dampened with any mild detergent or properly-diluted biodegradable, water-based cleaner, such as Simple Green™1. Wipe from top to bottom to avoid run-down. Avoid the use of abrasives, which might damage the product surface. Rinse with plain water and dry2. Avoid cleaning during extreme temperature conditions.
To varying extents, depending upon the color, it may be possible to remove some spray-paint or marker-applied graffiti from powder-coated surfaces by using a stronger cleaner such as Krud Kutter3 or a mild petroleum-based solvent, such as mineral spirits. Test-clean a small area first, a few seconds at a time. Do not allow the chemical to remain on the surface for an indefinite period, as this may damage the surface of the product. Remove any residue left with a mild cleaner, followed by water rinse as noted above.
Matching paint products may be available from an Authorized Florence Dealer for products which utilize powder coating.
If a mailbox lock in outdoor equipment becomes clogged with ice due to extreme winter weather conditions, the lock manufacturer suggests using “Tri-Flow® Superior Lubricant Aerosol”4. Spray the Tri-Flow® Lubricant5 directly into the keyhole and onto the key. Slide the key in and out of the lock several times to spread the lubricant. Do not apply too much product, as a small amount is sufficient. Wipe off any excess lubricant from the lock and key.
1 Simple Green™, product #13102, is manufactured by Sunshine Makers, Inc. of California, 800-228-0709, infoweb@simplegreen.com.
2 In foggy coastal regions, frequent cycles of condensation and drying can create a heavy buildup of atmospheric salts and dirt that may
adhere tenaciously. This requires that cleaning be done more frequently than in other metropolitan areas where rainfall is more frequent (AAMA Standard 609 & 610-02).
3 Krud Kutter™, product #GR32, is manufactured by Supreme Chemicals of Georgia, 800-466-7126, sales@krudkutter.com.
4 Tri-Flow® Superior Lubricant Aerosol, product #TF20009, is manufactured by The Sherwin-Williams Company of Ohio, 800-474-3794.
5 This product is a light-viscosity lube that allows for deep penetration into hard-to-reach moving parts, providing optimum lubrication under
extreme temperatures (-60 to 475° F) and humidity. Product includes formulated solvents that soften and remove dirt and contaminants, and special additives that displace moisture and prevent rust and corrosion.
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versatile™ 4C Maintenance Manual—206367—Rev A Page 7 of 64
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Open Master Door(s) of a Tenant or
Tenant-With-Parcel Module
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 .
2 . 3 .
Have the local postal official unlock the master-access door (units serviced by the USPS), or contact the property owner for access (private-delivery units).
Lift up on the master-door latch-release handle.
Open the master door(s) until the hold-open arm(s) engage(s).
4 . 5 . 6 .
Complete all necessary repairs to the module.
Lift up on the hold-open arm(s) and close the master door(s).
Lock the master-access door.
Page 8 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
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Open Master Door(s) of a Tenant or Tenant-With-Parcel Module
STEP
2
STEPS
3&5
HOLD-OPEN
ARM
MASTER-DOOR LATCH-RELEASE
HANDLE
MASTER-ACCESS
DOOR
STEPS
1&6
STEPS
3&5
HOLD-OPEN
ARM
STEP
2
MASTER-DOOR LATCH-RELEASE
HANDLE
MASTER-ACCESS
DOOR
STEPS
1&6
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Model #4CADS-04 & #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 9 of 64
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Open Master Door(s) of a Parcel-Only Module
versatile™ 4C mailbox suites
NOTE: Contact local postal officials to gain access to units serviced by the USPS. This
procedure will require opening all of the parcel-locker door(s). If any of the parcel doors are locked, they will need to be unlocked.
1 . 2 .
3 .
4 .
Open all parcel-locker doors.
Remove all #10-32 x 0.375” one-way SS screw(s) (84994) and slide lock(s) (64256) in each parcel locker in the module.
Place a small allen wrench (hex key) through the slide-lock slot and lift up on the slide member, which will disengage the slide assembly, and allow the master door(s) to be pulled open.
Complete all necessary repairs to the module.
5 . 6 .
7 .
Close the master door(s).
Reinstall all slide lock(s) (64256) and secure with #10-32 x 0.375” one-way SS screw(s) (84994) in each parcel locker in the module.
Close the parcel-locker door(s).
REQUIRED TOOLS
ONE-WAY REMOVAL SCREWDRIVER
SMALL ALLEN WRENCH (HEX KEY)
SLOTTED SCREWDRIVER
Page 10 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
64256 SLIDE LOCK
84994 #10-32 X 0.375” ONE-WAY SS SCREW
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Open Master Door(s) of a Parcel-Only Module
STEPS
STEP
3
SLIDE
MEMBER
SLIDE
ASSEMBLY
STEP
3
64256
2&6
84994
SLIDE-
LOCK
SLOT
SLIDE
ASSEMBLY
STEPS
2&6
REAR VIEW
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FRONT VIEW
Model #4C10S-2P shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 11 of 64
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Open Access Door of a Trash/Recycling-Bin Module
versatile™ 4C mailbox suites
1 .
2 . 3 .
Unlock the access door:
• Use the key for a standard cam lock.
• Use a slotted screwdriver for a slotted keyless lock.
Open the access door.
Complete all necessary repairs to the module.
Close the access door.
4 .
Lock the access door.
5 .
REQUIRED TOOLS
SLOTTED SCREWDRIVER
Page 12 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
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Open Master Door of a Trash/Recycling Bin Module
STANDARD CAM LOCK
SLOTTED KEYLESS LOCK
Model #4C09S-BIN shown in illustration
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versatile™ 4C Maintenance Manual—206367—Rev A Page 13 of 64
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Removal of Module from Wall or Enclosure
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 . 2 .
Open the master door(s) using procedures on pp. 8–13.
Remove screws from the top, bottom, and vertical side frame members. Note where different fasteners were used, and save the fasteners for reuse.
• #8 x 2” Torx pan-head wood screws (K64225) in wood frame rough opening.
• #8-18 x 1-1/4” hex-head self-drilling screws (K206551) in Florence’s multi- unit connector.
• #8-32 x 1” Torx+ BHMS Taptite SS screws (64635) in surface-mount collar.
• #8-18 x 1.25” Torx pan-head self­tapping screws (65734) in vario™ Depot, and pedestal-mount cabinet.
After all necessary repairs are complete,
4 . 5 .
NOTE: Overtightening screws beyond
6 .
reinstall the module in the wall or enclosure.
Reuse existing hardware, if applicable, along the top, bottom, and vertical side frame members. Adjust screws until they just make contact with the frame. Make sure to use the different fasteners in their original locations.
initial contact with the frame could hinder functionality. If overtightening occurs, simply back out each overtightened mounting screw.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
Remove the 4C mailbox module from the
3 .
REQUIRED TOOLS
CORDLESS DRILL
1/4” NUT DRIVER
15IP TORX+ SCREWDRIVER / BIT
T20 TORX SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
wall or enclosure, and lay it flat on its back on a non-abrasive surface to make repairs or replacements.
PART # DESCRIPTION
K64225 #8 X 2” TORX PAN-HEAD WOOD SCREW
64635 #8-32 X 1” TORX+ BHMS TAPTITE SS SCREW (INCLUDED IN K64493)
65734 #8-18 X 1.25” TORX PAN-HEAD SELF-TAPPING SCREW
K206551 #8-18 x 1-1/4” HEX-HEAD SELF-DRILLING SCREW
Page 14 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
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Removal of Module from Wall or Enclosure
K206551
(MULTI-UNIT CONNECTOR)
OR
64635
(4C COLLAR)
OR
65734
(vario™ DEPOT, PEDESTAL MOUNT)
TYPICAL WALL MOUNTING
STEP
3
STEPS
2&5
STEP
4
K64225
(WOOD FRAME)
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Model #4CADS-04 & #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 15 of 64
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Replacement of Master Door Hold-open Device
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
NOTE: If the hold-open latch bracket or the hold-open guard has been
damaged, the top shelf assembly should be replaced using the procedures on pp. 60–61.
1 . 2 .
3 .
Open the master door(s) using procedures on pp. 8–9.
Disengage the left- or right-side hold-open arm(s) (91067) by removing one (1) #6-32 x 0.187” Torx+ Taptite SS shoulder screw (86231) attaching the hold-open arm(s) to the master door(s).
Push upward on the hold-open arm (91067) and slide it toward the back of the module. Maneuver the hold-open arm through the hold-open latch bracket and the slot at the top back of the hold-open guard, and remove it from the module.
4 .
5 .
6 .
Insert the new hold-open arm (91067) through the slot at the top back of the hold­open guard and through the hold-open latch bracket.
Put the master door at a 90° angle and reattach the hold-open arm(s) (91067) to the master door(s) with one(1) #6-32 x 0.187” Torx+ Taptite SS shoulder screw (86231).
Close the master door(s) and lock the master-access door using procedures on pp. 8–9.
REQUIRED TOOLS
15IP TORX+ SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
Page 16 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
86231 #6-32 X 0.187” TORX+ TAPTITE SS SHOULDER SCREW (incl in K91067)
910 67 HOLD-OPEN ARM (incl in K91067)
K91067 HOLD-OPEN DEVICE KIT FOR FRONT MASTER DOOR
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Replacement of Master Door Hold-open Device
STEPS
3&4
91067
HOLD-OPEN
LATCH BRACKET
91067
86231
STEPS
2&5
HOLD-OPEN
GUARD
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Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 17 of 64
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Replacement of Top and/or Bottom Trim
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 . 2 .
3 .
4 .
Open the master door(s) using procedures on pp. 8–13.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
Remove four (4) #8-32 x 0.75” Torx+ BHMS Taptite SS screws (86229) from the top and/or bottom trim piece(s). Be careful not to lose the master-door bushing(s) (91038). Remove the top and/or bottom trim piece(s).
Replace the top and/or bottom trim piece(s) and secure each with four (4) #8-32 x
0.75” Torx+ BHMS Taptite SS screws (86229).
• When replacing the bottom trim, be sure to reinstall the master-door bushing(s) (91038).
5 . 6 .
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
REQUIRED TOOLS
15IP TORX+ SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
Page 18 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
64224 TOP/BOTTOM TRIM DBL COLUMN (incl in K64238)
64238 TOP/BOTTOM TRIM SGL COLUMN (incl in K64238)
86229 #8-32 X 0.75” TORX+ BHMS TAPTITE SS SCREW (incl in K64238)
91038 BUSHING
K64238 TOP OR BOTTOM TRIM KIT
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Replacement of Top and/or Bottom Trim
STEPS
86229
3&4
64224 (DBL COLUMN) 64238 (SGL COLUMN)
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64224 (DBL COLUMN) 64238 (SGL COLUMN)
STEPS
86229
3&4
versatile™ 4C Maintenance Manual—206367—Rev A Page 19 of 64
91038
Model #4CADD-09 shown in illustration
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Replacement of Master-Door Hook
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 . 2 .
3 .
4 .
Open the master door(s) using procedures on pp. 8–13.
Drill out one (1) or two (2) 3/16” dia x
0.55” SS blind rivet(s) (91057) securing the hook to the master door.
If only one rivet, remove one (1) #8-32 x 0.75” Torx+ BHMS Taptite SS screw (86229) from the crossbar.
Remove and replace the master-door hook (91035), ensuring the proper orientation.
5 .
6 .
7 .
If only one rivet, install one (1) #8-32 x 0.75” Torx+ BHMS Taptite SS screw (86229) into the crossbar.
Install one (1) or two (2) 3/16” dia x 0.55” SS blind rivet(s) (91057) to finish securing the hook to the master door.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
REQUIRED TOOLS
3/16” DRILL BIT
PNEUMATIC BLIND RIVET GUN
PORTABLE DRILL
T15 TORX+ SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
Page 20 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
86229 #8-32 X 0.75” TORX+ BHMS TAPTITE SS SCREW (incl in K91035)
91035 MASTER DOOR HOOK (FOR USE WITH 2 RIVETS) (incl in K91035)
910 57 3/16” DIA X 0.55” SS BLIND RIVET (incl in K91035)
K91035 MASTER DOOR LOCKING HOOK KIT
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Replacement of Master-Door Hook
STEP
4
91035
86229
91035
91057
3&5
STEPS
2&6
STEPS
STEP
4
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Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 21 of 64
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Replacement of Access-Door Latch Bracket and
Master-Door Latch-Release Handle
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 . 2 .
Open the master door(s) using procedures on pp. 8–9.
To replace the latch-release handle assembly:
A. Remove two (2) screws (64247—sgl
column; 84998SS—dbl column) and two (2) spacers (64253—sgl column;
9112 4 —dbl column).
B. Remove and replace one (1) master-
door latch-release handle (64246—sgl column; 91 0 11 —dbl column).
C. Replace two (2) spacers (64253—
sgl column; 9112 4 —dbl column) and two (2) screws (64247—sgl column;
84998SS—dbl column).
3 .
4 .
To replace the master-door latch bracket:
A. Drill out two (2) 3/16” dia x 0.55” SS
blind rivets (91057).
B. Remove and replace one (1) latching
bracket (91063).
C. Replace two (2) 3/16” dia x 0.55” SS
blind rivets (91057).
Close the master door(s) and lock the master-access door using procedures on pp. 8–9.
REQUIRED TOOLS
5/32” ALLEN WRENCH (HEX KEY)
3/16” DRILL BIT
PNEUMATIC BLIND RIVET GUN
PORTABLE DRILL
T15 TORX+ SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
Page 22 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
64246 MASTER DOOR LATCH RELEASE HANDLE (SGL COLUMN) (incl in K64246)
64247 #8-32 x 0.75” TORX+ BHMS SS SCREW (SGL COLUMN) (incl in K64246)
64253 0.166” ID X 0.313” NYLON SPACER (SGL COLUMN) (incl in K64246)
84998SS #10-32 X 0.625” HEX SHCS SS SCREW (DBL COLUMN) (incl in K91011)
91 0 11 MASTER DOOR LATCH RELEASE HANDLE (DBL COLUMN) (incl in K91011)
910 57 3/16” DIA X 0.55” SS BLIND RIVET (incl in K91063)
91063 LATCHING BRACKET (incl in K91063)
91124 0.31” OD X 0.196” ID X 0.235” SS SPACER (DBL COLUMN) (incl in K91011)
K 91 011 GATE RELEASE MECHANISM, DBL COLUMN KIT
K64246 GATE RELEASE MECHANISM, SGL COLUMN KIT
K91063 LATCHING BRACKET KIT
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Replacement of Access-Door Latch Bracket and Master-Door Latch-Release Handle
STEP
2B
91 0 11
(DBL COLUMN MODULES)
OR
64246
(SGL COLUMN MODULES)
84998SS
(DBL COLUMN MODULES)
OR
64247
(SGL COLUMN MODULES)
STEPS
2A&C
(DBL COLUMN MODULES)
(SGL COLUMN MODULES)
STEPS
3A&C
91057
STEP
3B
91063
9112 4
OR
64253
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Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 23 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Master Door
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 . 2 .
3 .
4 .
5 .
Open the master door(s) using procedures on pp. 8–13.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
For tenant or tenant-with-parcel modules, disengage the hold-open arm(s) from the top of the master door(s) using procedures on pp. 16–17.
Remove the top trim piece, exposing the master-door hinges using procedures on pp. 18–19.
Remove the master door(s) by sliding it (them) up through the top of the module.
6 . 7 . 8 .
9 .
10 .
Replace the master door(s) by sliding it (them) down from the top of the module.
Reinstall the top trim piece using procedures on pp. 18–19.
For tenant or tenant-with-parcel modules only, reattach the hold-open arm(s) using procedures on pp. 16–17.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
REQUIRED TOOLS
TOOLS FROM EARLIER STEPS
Page 24 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
VARIES
MASTER LOAD DOOR KIT (Contact authorized Florence dealer or customer service representaive)
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Replacement of Master Door
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
STEPS
4&6
TOP TRIM PIECE
STEPS
3&8
HOLD-OPEN
ARM
STEP
5&6
Model #4CADD-09 shown in illustration
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versatile™ 4C Maintenance Manual—206367—Rev A Page 25 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Left and/or Right Trim
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 . 2 .
3 .
4 .
5 . 6 .
Open the master door(s) using procedures on pp. 8–13.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
For tenant or tenant-with-parcel modules, disengage the hold-open arm(s) from the top of the master door(s) using procedures on pp. 16–17.
Remove the top trim piece, and two (2) #8­32 x 0.75” Torx+ BHMS Taptite SS screws (86229) per affected side(s) from the bottom trim piece, using procedures on pp. 18–19.
Slide the master door(s) up through the top of the module.
Using a 1/8” drill bit, drill out all 1/8” dia x 0.328” SS blind rivets (86098) along the sides that hold the left and/or right front trim.
8 . 9 .
10 .
11 .
12 .
Reinstall the master door(s) by sliding it (them) down from the top of the module.
Reinstall the top trim piece and two (2) #8­32 x 0.75” Torx+ BHMS Taptite SS screws (86229) per affected side(s) in the bottom trim piece using procedures on pp. 18–19.
For tenant or tenant-with-parcel modules, reattach the hold-open arm(s) using procedures on pp. 16–17.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
Remove and replace the left and/or right
7 .
REQUIRED TOOLS
1/8” DRILL BIT
15IP TORX+ SCREWDRIVER / BIT
PNEUMATIC BLIND RIVET GUN
PORTABLE DRILL
TOOLS FROM EARLIER STEPS
trim, securing with 1/8” dia x 0.328” SS blind rivets (86098).
• Be sure to remove the master-door bushing(s) (91038) from the original trim and install it in the replacement trim.
PART # DESCRIPTION
86098 1/8” DIA X 0.337” SS BLIND RIVET
86229 #8-32 X 0.75” TORX+ BHMS TAPTITE SS SCREW
91038 BUSHING
VARIES
LEFT OR RIGHT FRONT TRIM KIT (Contact authorized Florence dealer or customer service representaive)
Page 26 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Left and/or Right Trim
STEPS
4&9
TOP TRIM PIECE
STEPS
3&10
HOLD-OPEN
ARM
STEPS
5&8
BOTTOM TRIM PIECE
86098
STEP
7
LEFT OR RIGHT
FRONT TRIM
STEPS
6&7
86098
STEP
7
91038
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STEPS
4&9
versatile™ 4C Maintenance Manual—206367—Rev A Page 27 of 64
86229
Model #4CADD-09 shown in illustration
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Master-Door Latch-Slide Mechanism
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 . 2 .
3 . 4 .
5 .
Open the master door(s) using procedures on pp. 8–13.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
Remove the top trim piece using procedures on pp. 18–19.
For tenant or tenant-with-parcel modules:
A. Drill out 1/8” dia x 0.337” SS blind
rivets (86098) from all wear plates (64245—sgl column; 91037—dbl column).
B. Remove the master-door latch-release
handle using procedures on pp. 22–23.
Slide the master-door slide assembly up through the top of the slide housing, and replace it.
6 .
7 . 8 . 9 .
For tenant or tenant-with-parcel modules:
A. Reinstall the master-door latch-release
handle using procedures on pp. 22–23.
B. Reinstall all wear plates (64245—sgl
column; 91037 —dbl column) using 1/8” dia x 0.337” SS blind rivets (86098).
Reinstall the top trim piece using procedures on pp. 18–19.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
REQUIRED TOOLS
1/8” DRILL BIT
PNEUMATIC BLIND RIVET GUN
PORTABLE DRILL
TOOLS FROM EARLIER STEPS
Page 28 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
64245 WEAR PLATE (SGL COLUMN)
86098 1/8” DIA X 0.337” SS BLIND RIVET
910 37 WEAR PLATE (DBL COLUMN)
VARIES
FRONT MLD SLIDE KIT (Contact authorized Florence dealer or customer service representaive)
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Master-Door Latch-Slide Mechanism
STEPS
3&7
TOP TRIM PIECE
HOLD-OPEN
ARM
STEP
5
SLIDE
ASSEMBLY
86098
(DBL COLUMN MODULES)
91037
OR
64245
(SGL COLUMN MODULES))
STEPS
4A&6B
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Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 29 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Master-Door Outer Hinge
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
1 . 2 .
3 .
4 .
5 . 6 .
7 .
Open the master door(s) using procedures on pp. 8–13.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
For tenant or tenant-with-parcel modules, disengage the hold-open arm(s) from the top of the master door using procedures on pp. 16–17.
Remove the top trim piece, exposing the master-door hinges using procedures on pp. 18–19.
Slide the master door(s) up through the top of the module.
If the master door has a parcel door, detach the parcel-door spring from the vertical frame member using procedures on pp. 44–45.
Remove all #8-32 x 0.75” Torx+ BHMS Taptite SS screws (86229).
8 . 9 .
10 .
11 . 12 . 13 .
14 . 15 .
Remove and replace one (1) vertical member (hinge) from the master door.
Reinstall all #8-32 x 0.75” Torx+ BHMS Taptite SS screws (86229).
For modules with a parcel locker, reattach the parcel-door spring to the vertical frame member using procedures on pp. 44–45.
Reinstall the master door(s) by sliding it (them) down from the top of the module.
Reinstall the top frame trim piece using procedures on pp. 18–19.
For tenant or tenant-with-parcel modules, reattach the hold-open arm(s) using procedures on pp. 16–17.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Close the master door(s) and lock the master-access door using procedures on pp 8–13.
REQUIRED TOOLS
15IP TORX+ SCREWDRIVER / BIT
TOOLS FROM EARLIER STEPS
Page 30 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
86229 #8-32 X 0.75” TORX+ BHMS TAPTITE SS SCREW
VARIES
VARIES
MLD VERTICAL MEMBER (HINGE) (Contact authorized Florence dealer or customer service representaive)
FRONT OUTER HINGE KIT (Contact authorized Florence dealer or customer service representaive)
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Master Door Outer Hinge
STEPS
4&12
TOP TRIM PIECE
STEPS
3&13
HOLD-OPEN
ARM
STEPS
5&11
STEPS
7&9
86229
STEP
8
MLD VERTICAL
MEMBER (HINGE)
STEPS
6&10
PARCEL DOOR
SPRING
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Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 31 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Hinge Rod
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
CAUTION: Once the hinge rod is removed, the doors can fall out, potentially causing injury. Ensure that each of the doors is in the locked position before removing the hinge rod.
1 . 2 .
3 .
4 .
5 .
Open the master door(s) using procedures on pp. 8–13.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
For tenant or tenant-with-parcel modules, disengage the hold-open arm(s) from the top of the master door(s) using procedures on pp. 16–17.
Remove one (1) #10-32 SS thin hex lock nut with nylon (86455) with needle nose pliers or a reduced-head-diameter 3/8” nut driver (available from an Authorized Florence Dealer under part #64684).
With a plastic mallet and a 1/8” punch, tap the hinge rod down from the top to dislodge the threaded insert (9126 0) at the bottom of the hinge rod. Remove the threaded insert.
6 .
7 . 8 . 9 .
10 .
11 . 12 .
The hinge rod may be pulled out of the bottom of the hinge, or be tapped up and pulled out of the top of the hinge with pliers.
Replace the hinge rod.
Reattach the threaded insert (91260) to the bottom of the hinge rod.
Reinstall one (1) #10-32 SS thin hex lock nut with nylon (86455) to the top of the hinge rod.
For tenant or tenant-with-parcel modules, reattach the hold-open arm(s) using procedures on pp. 16–17.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
REQUIRED TOOLS
1/8” PUNCH
NEEDLE NOSE PLIERS
PLASTIC MALLET
REDUCED-HEAD-DIAMETER 3/8” NUT DRIVER (part #64684)
TOOLS FROM EARLIER STEPS
Page 32 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
86455 #10-32 SS THIN HEX LOCK NUT W/NYLON
91260 THREADED INSERT
VARIES HINGE ROD (Contact authorized Florence dealer or customer service representaive)
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Replacement of Hinge Rod
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
STEPS
4&9
86455
STEPS
3&10
HOLD-OPEN
ARM
www.orencemailboxes.com
STEPS
6&7
HINGE
ROD
912 6 0
STEPS
5&8
Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 33 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Single-High-Compartment
Standard Tenant Lock
versatile™ 4C mailbox suites
NOTE: This procedure may require opening the master door(s) if
the key is not available. Contact local postal officials to gain access to units serviced by the USPS.
Open the single-high-compartment door.
1 .
• If no key is available, open the master door(s) using procedures on pp. 8–9.
Remove the 5/16-24 hex lock nut (91910N)
2 .
Remove the key from the lock before
Do not use a power driver to remove
3 .
and tenant-lock cam (92099-1).
removing the lock nut to prevent damaging the internal lock mechanism.
the lock nut.
Remove the lock clip (30807) with pliers (pull down) from the back of the compartment door and remove the tenant­lock body (91910B).
Replace the tenant-lock body (91910B)
4 .
and retain with the lock clip (30807).
• The original lock clip (30807) may be reused, if it has not been damaged.
Replace the tenant-lock cam (92099-1)
5 .
Remove the key from the lock before
Do not use a power driver to replace
and secure with the 5/16-24 hex lock nut (91910N).
replacing the lock nut to prevent damaging the internal lock mechanism.
the lock nut.
• The original 5/16-24 hex lock nut (91910N) should not be reused. A new nut should be used.
Close the single-high compartment door.
6 .
• If opened previously, close the master door(s) and lock the master-access door using procedures on pp. 8–9.
REQUIRED TOOLS
1/2” SOCKET WRENCH
PLIERS
Page 34 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
30807 LOCK CLIP (incl in K91910B)
91910 B STANDARD LOCK BODY ONLY (incl in K91910B)
91910 N 5/16-24 HEX LOCK NUT (incl in K91910B)
92099-1 TENANT DOOR LOCK CAM
K 91910B STANDARD LOCK KIT
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Single-High-Compartment Standard Tenant Lock
STEPS
1&6
92009-1
STEPS
2&5
91910N
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91910B
STEPS
3&4
30807
Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 35 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Multi-High Compartment
Standard Tenant Lock
versatile™ 4C mailbox suites
NOTE: This procedure may require opening the master door(s) if
the key is not available. Contact local postal officials to gain access to units serviced by the USPS.
Open the multi-high compartment door.
1 .
• If no key is available, open the master door(s) using procedures on pp. 8–9.
Remove the multi-high door-link cover; note
2 . 3 .
Remove the key from the lock before
Do not use a power driver to remove
4 . 5 .
the rib orientation.
Remove the 5/16-24 hex lock nut (91910N), 1/4-20 x 0.50” one-way SS screw (206523), and 0.125” THK x 9/32” ID x 5/8” OD SS washer (206471) so the cam-link assembly can be removed.
removing the lock nut to prevent damaging the internal lock mechanism.
the lock nut.
Remove the upper lock clip and/or the lower lock clip (30807).
Replace the standard tenant-lock body (91910B) and/or parcel-door cam bearing (64375), securing with lock clips (30807).
• The original lock clip (30807) may be reused, if it has not been damaged.
• The K91910 kit can be used if the tenant lock is all that is to be replaced.
Position the cam-link assembly and secure
6 .
Remove the key from the lock before
Do not use a power driver to replace
7 .
with the 5/16-24 hex lock nut (91910N),
0.125” THK x 9/32” ID x 5/8” OD SS washer (206471), and 1/4-20 x 0.50” one-way SS screw (206523).
replacing the lock nut to prevent damaging the internal lock mechanism.
the lock nut.
• The original 5/16-24 hex lock nut (91910N) should not be reused. A new nut should be used.
Place the multi-high door-link cover on the door 2.39” from the top of the door and ensure proper lock operation.
Close the multi-high compartment door.
8 .
• If opened previously, close the master door(s) and lock the master-access door using procedures on pp. 8–9
REQUIRED TOOLS
1/2” SOCKET WRENCH
ONE-WAY REMOVAL SCREWDRIVER
PLIERS
SLOTTED SCREWDRIVER
Page 36 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
30807 LOCK CLIP (incl in K91910)
64 375 PARCEL DOOR CAM BEARING
206471 0.125” THK X 9/32” ID X 5/8” OD SS WASHER
206523 1/4-20 X 0.50” ONE-WAY SS SCREW
91910 B STANDARD LOCK BODY (incl in K91910)
91910 N 5/16-24 HEX LOCK NUT (incl in K91910)
VARIES
VARIES
VARIES
K 91910 STANDARD LOCK KIT
CAM LINK ASSY (Contact authorized Florence dealer or customer service representaive)
MULTI-HIGH DOOR LINK COVER (Contact authorized Florence dealer or customer service representaive)
MULTI-HIGH STANDARD PATRON LOCK KIT (Contact authorized Florence dealer or customer service representaive)
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Multi-High Compartment Standard Tenant Lock
STEPS
1&8
STEPS
3&6
91910N
STEPS
2&7
LINK COVER
CAM LINK
ASSEMBLY
206523
STEPS
3&6
206471
91910B
64375
STEPS
4&5
30807
Model #4C10D-06 shown in illustration
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versatile™ 4C Maintenance Manual—206367—Rev A Page 37 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Tenant Compartment Door
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
CAUTION: Once the hinge rod is removed, the doors can fall out, potentially causing injury. Ensure that each of the doors is in the locked position before removing the hinge rod.
1 . 2 .
3 .
4 .
5 . 6 .
Open the master door(s) using procedures on pp. 8–9.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
For tenant or tenant-with-parcel modules, disengage the hold-open arm(s) from the top of the master door(s) using procedures on pp. 16–17.
Remove the hinge rod only as far as needed to remove the affected tenant door using procedures on pp. 32–33.
Replace the tenant compartment door.
Reinstall the hinge rod using procedures on pp. 32–33.
7 .
8 . 9 .
10 .
For tenant or tenant-with-parcel modules, reattach the hold-open arm(s) using procedures on pp. 16–17.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
If you are reusing an existing lock, install the tenant-lock assembly.
• For single-high tenant lock, use procedures on pp. 34–35.
• For multi-high compartments with standard tenant lock, use procedures on pp. 36–37.
Close the master door(s) and lock the master-access door using procedures on pp. 8–9.
REQUIRED TOOLS
TOOLS FROM EARLIER STEPS
Page 38 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
VARIES
TENANT COMPARTMENT DOOR (Contact authorized Florence dealer or customer service representaive)
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Tenant Compartment Door
HOLD-OPEN
ARM
STEPS
3&7
STEP
5
DOOR KIT W/
OR W/O LOCK
TENANT DOOR
LOCK ASSY
Model #4CADD-09 shown in illustration
STEP
9
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versatile™ 4C Maintenance Manual—206367—Rev A Page 39 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Master Lock in Access Door
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master access door. Contact local
postal officials to gain access to units serviced by the USPS.
1 .
2 . 3 . 4 .
Have the local postal official unlock the master-access door (units serviced by the USPS), or contact the property owner for access (private-delivery units).
• For USPS-serviced modules, USPS personnel will be required to perform the steps below.
Remove four (4) #10-32 SS hex lock nuts with nylon (86091).
Remove the lock-support plate (92303).
Replace the Arrow lock (USPS) or private lock (206550) in the access-door security bracket (64782) as shown.
5 . 6 .
7 .
Install the lock-support plate (92303).
Install four (4) #10-32 SS hex lock nuts with nylon (86091).
• The original #10-32 SS hex lock nuts (86091) should not be reused. New nuts should be used.
Tighten these nuts to ensure a snug
fit. Overtightening may keep the master lock from operating correctly.
Close and lock the master-access door.
REQUIRED TOOLS
3/8” SOCKET WRENCH
Page 40 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
64782 ACCESS DOOR SECURITY BRACKET
86091 #10-32 SS HEX LOCK NUT W/NYLON (incl in CK25750)
92303 LOCK SUPPORT PLATE
206550 PRIVATE LOCK
K92300 ACCESS DOOR MOUNTING BRACKET KIT
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Master Lock in Access Door
STEPS
2&6
860 91
STEPS
92303
3&5
STEP
4
ARROW LOCK
(PROVIDED BY USPS)
or
PRIVATE LOCK
(206550)
64782
860 91
STEPS
2&6
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92303
STEPS
3&5
Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 41 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Access Door
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
CAUTION: Once the hinge rod is removed, the doors can fall out, potentially causing injury. Ensure that each of the doors is in the locked position before removing the hinge rod.
1 . 2 .
3 .
4 .
5 .
6 .
Open the master door(s) using procedures on pp. 8–9.
Remove the Arrow lock or private lock using procedures on pp. 40–41.
• For USPS-serviced modules, this will require USPS personnel.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
Disengage the hold-open arm from the top of the master door using procedures on pp. 16–17.
Remove the hinge rod only as far as needed to remove the access door using procedures on pp. 32–33.
Replace the access door (K65275SP).
7 . 8 . 9 .
10 .
11 .
Reinstall the hinge rod using procedures on pp. 32–33.
Reattach the hold-open arm using procedures on pp. 16–17.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Reinstall the Arrow lock or private lock using procedures on pp. 40–41.
• For USPS-serviced modules, this will require USPS personnel.
Close the master door(s) and lock the master-access door using procedures on pp. 8–9.
REQUIRED TOOLS
TOOLS FROM EARLIER STEPS
Page 42 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
K65275SP MASTER ACCESS DOOR KIT
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Replacement of Access Door
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
HOLD-OPEN
ARM
STEPS
4&8
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STEP
6
K65275SP
Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 43 of 64
STEPS
2&10
ARROW LOCK
OR
PRIVATE LOCK
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Parcel-Door Spring
versatile™ 4C mailbox suites
NOTE: This procedure will require opening a parcel-locker door. If the parcel
door is locked, it will need to be unlocked. For USPS-serviced modules, the local USPS will need to be contacted to have the parcel door opened and secured after repairs are complete.
1 . 2 .
3 .
4 .
Open the parcel door.
Remove the #8-32 SS hex lock nut with nylon (86092) from the top rear of the parcel door.
Remove the #8-32 x 0.375” Torx+ BHCS Taptite SS screw (9112 8) from the vertical frame member.
Remove and replace the parcel-door spring (86 431) with the straight end of the spring toward the master-door-frame vertical member.
5 .
6 .
7 .
Install the #8-32 x 0.375” Torx+ BHCS Taptite SS screw (9112 8) through the spring and into the vertical frame member.
Place the spring over the upper rear of the parcel-door stud and fasten down with the #8-32 SS hex lock nut with nylon (86092).
• The original #8-32 SS hex lock nut (86092) should not be reused. A new nut should be used.
Close the parcel door.
REQUIRED TOOLS
11/32” SOCKET WRENCH
15IP TORX+ SCREWDRIVER / BIT
PLIERS
Page 44 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
86092 #8-32 SS HEX LOCK NUT W/NYLON (incl in K86431)
86431 PARCEL DOOR SPRING (incl in K86431)
9112 8 #8-32 X 0.375” TORX+ BHCS TAPTITE SS SCREW (incl in K86431)
K86431 PARCEL DOOR SPRING KIT
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Replacement of Parcel-Door Spring
STEPS
1&7
STEPS
3&5
9112 8
STEPS
2&6
86092
86431
STEP
4
Model #4CADD-09 shown in illustration
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versatile™ 4C Maintenance Manual—206367—Rev A Page 45 of 64
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Replacement of Parcel-Lock Assembly
versatile™ 4C mailbox suites
NOTE: This procedure will require opening a parcel-locker door. If the parcel
door is locked, it will need to be unlocked. For USPS-serviced modules, the local USPS will need to be contacted to have the parcel door opened and secured after repairs are complete.
1 . 2 .
3 .
4 . 5 .
Open the parcel door.
Remove the three (3) #10-32 x 0.375” one-way SS screws (84994) securing the tenant-lock cover (64215) and remove the cover.
Remove the 5/16-24 hex lock nut (91910N), 3/8-24 lock nut (91620), and 0.400” ID x 0.81” OD x 0.080” THK SS flat washer (91601), and remove the parcel-cam assembly (K6 4213-A).
Remove the thick lock clip (1111-118) and tenant lock (91910B).
(This step is necessary only if any of the following parts need to be replaced.)
Remove the 3/4-27 thin hex nut (91099), the parcel-door bolster-channel assembly (64043), and the hook-cam bearing (91092).
6 .
7 . 8 .
9 .
10 .
11 .
If necessary, replace the hook-cam bearing (91092), the parcel-door bolster-channel assembly (64043), and/or the 3/4-27 thin hex nut (91099).
Replace the lock (91910B) and secure with the thick lock clip (1111-118).
Replace the parcel-cam assembly (K64213-A), and secure with the 0.400” ID x 0.81” OD x 0.080” THK SS flat washer (91601), 3/8-24 lock nut (91620), and 5/16-24 hex lock nut (91910N).
Replace the lock cover (64 215) and secure with three (3) #10-32 x 0.375” one-way SS screws (84994).
Replace the key-tag holder and tags (see pp. 62–63).
Close the parcel door.
REQUIRED TOOLS
1/2” SOCKET WRENCH
9/16” SOCKET WRENCH
7/8” SOCKET WRENCH
ONE-WAY REMOVAL SCREWDRIVER
PLIERS
Page 46 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
1111 - 118 THICK LOCK CLIP
VARIES
VARIES LOCK COVER (Contact authorized Florence dealer or customer service representaive))
84994 #10-32 X 0.375” ONE-WAY SS SCREW
910 92 HOOK CAM BEARING
91099 3/4-27 THIN HEX NUT
916 01 0.400” ID X 0.81” OD X 0.080” THK SS FLAT WASHER
9162 0 3/8-24 LOCK NUT
91910 B STANDARD LOCK BODY ONLY
91910 N 5/16-24 HEX LOCK NUT
VARIES
PARCEL DOOR BOLSTER CHANNEL ASSY (Contact authorized Florence dealer or customer service representaive)
PARCEL LOCK CAM KIT (Contact authorized Florence dealer or customer service representaive)
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Parcel-Lock Assembly
STEPS
1&11
84994
STEPS
2&9
LOCK COVER
1111 - 11 8
910 9 9
STEPS
4&7
91910B
910 92
PARCEL-DOOR
BOLSTER-CHANNEL
ASSY
STEPS
91910N
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9162 0
91601
STEPS
PARCEL-LOCK
CAM KIT
5&6
3&8
Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 47 of 64
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Replacement of Parcel Master Lock
versatile™ 4C mailbox suites
NOTE: This procedure will require opening a parcel-locker door. If the parcel
door is locked, it will need to be unlocked. For USPS-serviced modules, the local USPS will need to be contacted to have the parcel door opened and secured after repairs are complete.
1 .
2 .
3 . 4 .
Open the parcel door.
• For USPS-serviced modules, USPS personnel will be required to perform the steps below using a McGard Screwdriver (see p. 6).
Remove two (2) #10-32 x 0.312” McGard screws (84993—USPS) or two (2) #10-32 x 0.375” one-way SS screws (84994— private) and remove the parcel-door Arrow-Lock cover (64216).
Remove four (4) #10-32 SS thin hex lock nuts with nylon (86455).
Remove the Arrow Lock (USPS) or private lock (206550).
5 . 6 .
7 .
8 .
Replace the Arrow Lock (USPS) or private lock (206550).
Secure the lock with four (4) #10-32 SS hex lock nuts (86455).
Reinstall the parcel-door Arrow-Lock cover (64 216) and secure with two (2) #10-32 x 0.312” McGard screws (84993—USPS) or two (2) #10-32 x 0.375” one-way SS screws (84994—private).
Close the parcel door.
REQUIRED TOOLS
3/8” SOCKET WRENCH
MCGARD SCREWDRIVER (proprietary to USPS)
ONE-WAY REMOVAL SCREWDRIVER
SLOTTED SCREWDRIVER
Page 48 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
64042 ARROW LOCK STIFFENER PLATE (incl in K64216)
64 216 PARCEL DOOR ARROW LOCK COVER (incl in K64216)
84993 #10-32 X 0.312” MCGARD SCREW
84994 #10-32 X 0.375” ONE-WAY SS SCREW (incl in K64216)
86455 #10-32 SS THIN HEX LOCK NUT W/NYLON (incl in K64216)
206550 PRIVATE LOCK
K64216 PARCEL DOOR LOCK KIT
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Replacement of Parcel Master Lock
STEPS
1&8
STEPS
64 216
86455
STEPS
3&6
64042
2&7
84993 (POSTAL)
OR
84994 (PRIVATE)
STEPS
2&7
ARROW LOCK
PRIVATE LOCK
STEPS
4&5
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OR
84993 (POSTAL)
STEPS
OR
84994 (PRIVATE)
2&7
Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 49 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Parcel Door
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s) and a parcel-
locker door. If the parcel door is locked, it will need to be unlocked. For USPS-serviced modules, the local USPS will need to be contacted to have the parcel door opened and secured after repairs are complete. Contact local postal officials to gain access to units serviced by the USPS.
CAUTION: Once the hinge rod is removed, the doors can fall out, potentially causing injury. Ensure that each of the doors is in the locked position before removing the hinge rod.
1 . 2 . 3 .
4 .
5 . 6 .
Open the master door(s) using procedures on pp. 8–11.
Remove the parcel-lock assembly using procedures on pp. 46–47.
Remove the Arrow Lock or private master lock using procedures on pp. 48–49.
• For USPS-serviced modules, this will require USPS personnel.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
Remove the parcel-door spring using procedures on pp. 44–45.
Remove the hinge rod only as far as needed to remove the affected parcel door using procedures on pp. 32–33.
7 . 8 . 9 .
10 .
11 .
12 .
13 .
Replace the parcel door.
Reinstall the hinge rod using procedures on pp. 32–33.
Reinstall the parcel-door spring using procedures on pp 44–45.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Install the Arrow Lock or private master lock using procedures on pp. 48–49.
• For USPS-serviced modules, this will require USPS personnel.
If you are reusing an existing lock, install the parcel-lock assembly using procedures on pp. 46–47
Close the master door(s) and lock the master-access door using procedures on pp. 8–11.
REQUIRED TOOLS
TOOLS FROM EARLIER STEPS
Page 50 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
VARIES
PARCEL DOOR ASSEMBLY (Contact authorized Florence dealer or customer service representaive)
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Replacement of Parcel Door
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
HOLD-OPEN
ARM
STEPS
5&9
PARCEL DOOR
SPRING
STEPS
6&7
STEPS
3&11
MASTER LOCK
ASSY
STEPS
2&12
PARCEL DOOR
LOCK ASSY
PARCEL DOOR
ASSY W/ OR
W/O LOCK
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Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 51 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Trash/Recycling-Bin Access-Door
Lock—Standard Cam Lock
versatile™ 4C mailbox suites
1 . 2 . 3 .
4 .
Open the trash/recycling-bin access door using procedures on pp. 12–13.
Remove the 910B lock nut (86009N) and 4C waste-lock cam (64663).
Using pliers, pull down on the lock clip (30807) from the back of the access door and remove the lock body (86009L).
Replace the lock body (86009L) and retain with the lock clip (30807).
• The original lock clip (30807) may be reused, if it has not been damaged.
5 .
6 .
Replace the 4C waste-lock cam (64663) and secure with the 910B-lock nut (86009N).
• The original 5/16-24 hex lock nut (86009N) should not be reused. A new nut should be used.
Close and lock the trash/recycling-bin access door using procedures on pp. 12–13.
REQUIRED TOOLS
1/2” SOCKET WRENCH
PLIERS
Page 52 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
30807 LOCK CLIP (incl in K65192)
64663 4C WASTE LOCK CAM (incl in K65192)
86009 910B LOCK BODY W/NUT (incl in K65192)
K65192 STANDARD CAM LOCK KIT FOR BIN
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Trash/Recycling-Bin Access-Door Lock—Standard Cam Lock
STEPS
2&5
86009N
LOCK NUT
64663
30807
STEPS
3&4
86009
LOCK BODY
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Model #4C09S-BIN shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 53 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Trash/Recycling-Bin Access-Door
Lock—Slotted Keyless Lock
versatile™ 4C mailbox suites
1 . 2 .
3 .
4 .
Open the trash/recycling-bin access door using procedures on pp. 12–13.
Remove the 1/4-20 hex nut with toothed lock washer, 4C waste-lock cam (64663), and slotted-keyless-lock 90°-stop cam.
Carefully note the orientation of the slotted-keyless-lock 90°-stop cam.
Using a 7/8” socket wrench, remove the slotted-keyless-lock-body nut and remove the slotted keyless lock and finger-pull handle (65648).
Replace the slotted keyless lock and finger­pull handle (65648), taking great care to place the lock direction tab to the top of the door. Secure the lock and handle with the slotted-keyless-lock-body nut.
5 .
6 .
Reinstall the slotted-keyless-lock 90º-stop cam, oriented as noted when removed in Step 2 (illustration shown in lock position), and 4C waste-lock cam (64663). Secure with the slotted keyless lock 1/4-20 nut with toothed lock washer.
Close and lock the trash/recycling-bin access door using procedures on pp. 12–13.
REQUIRED TOOLS
7/16” SOCKET WRENCH
7/8” SOCKET WRENCH
SLOTTED SCREWDRIVER
Page 54 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
64663 4C WASTE LOCK CAM (incl in K65193)
65640 SLOTTED KEYLESS LOCK ASSY (incl in K65193)
65648 FINGER PULL HANDLE (incl in K65193)
K65193 SLOTTED KEYLESS LOCK KIT FOR BIN
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Trash/Recycling-Bin Access-Door Lock—Slotted Keyless Lock
SLOTTED KEYLESS
1/4-20 HEX NUT
W/TOOTHED LOCK
WASHER
(65640-4)
IMPORTANT: Note orientation with respect to orientation
of locking cam
STEPS
2&5
64663
SLOTTED KEYLESS
LOCK 90º STOP
CAM
(65640-3)
SLOTTED KEYLESS
LOCK BODY NUT
(65640-5)
STEPS
3&5
65648
SLOTTED KEYLESS
LOCK
(65640-1&-2)
LOCK
DIRECTION
TAB
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Model #4C09S-BIN shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 55 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Trash/Recycling-Bin Flap
versatile™ 4C mailbox suites
1 . 2 .
3 .
4 .
Open the trash/recycling-bin access door using procedures on pp. 12–13.
Hold the #10-32 SS hex lock nut with nylon (86091) and unscrew the waste-flap-hinge pin (64660) with a Phillips screwdriver.
Pull the waste-flap-hinge pin (64660) out slowly and catch the waste-flap RHS spring (64666), the waste-flap door (65563), and the waste-flap LHS spring (646 61) as you remove the pin.
Center the new flap door (65563) in place in the access door. Hold the waste-flap LHS spring (64661), long arm to the top, in place as you slide the waste-flap-hinge pin (64660) back through the spring and into the waste-flap door.
• The waste-flap LHS spring has an additional curve on the short arm, which makes it different from the RHS spring.
5 .
6 . 7 .
Place the waste-flap RHS spring (64666), long arm to the top, in place and slide the waste-flap-hinge pin (64660) the rest of the way through the spring.
Secure the waste-flap-hinge pin with the #10-32 SS hex lock nut with nylon (86091).
Close and lock the trash/recycling-bin access door using procedures on pp. 12–13.
REQUIRED TOOLS
3/8” SOCKET WRENCH
PHILLIPS SCREWDRIVER
Page 56 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
64660 4C WASTE FLAP HINGE PIN (incl in K65563SP)
64661 4C WASTE FLAP LHS SPRING (incl in K65563SP)
64666 4C WASTE FLAP RHS SPRING (incl in K65563SP)
65563 4C WASTE FLAP DOOR (incl in K65563SP)
86091 #10-32 SS HEX LOCK NUT W/NYLON (incl in K65563SP)
K65563SP TRASH/RECYCLING BIN FLAP KIT
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Trash/Recycling-Bin Flap
STEPS
2&6
860 91
STEPS
3&5
64666
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STEPS
3&4
STEPS
2&6
65563
LONG ARM
versatile™ 4C Maintenance Manual—206367—Rev A Page 57 of 64
64 6 61
64660
Model #4C09S-BIN shown in illustration
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Center or Bottom Shelf
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
NOTE: Some front-loading module shelves are riveted in place for strength
and/or security. Up to five (5) 1/8” dia x 0.337” SS blind rivets (86098) per shelf must be removed from below the shelf before replacing the shelf. This will require removing the module from the wall (see pp. 14–15).
1 . 2 .
3 .
Open the master door(s) using procedures on pp. 8–13.
If the shelf being replaced is not riveted in place, proceed to Step 3. If the shelf is riveted in place:
A. Remove the 4C mailbox module from the
wall or enclosure using procedures on pp. 14–15.
B. Using a 1/8” drill bit, drill out 1/8”
dia x 0.337” SS blind rivets (86098) holding the shelf in place.
Using a plastic mallet, apply force underneath the shelf to be removed, dislodging it from the metal snaps holding it to the insert panel.
4 .
5 .
6 . 7 .
To replace the shelf, place it above the metal snaps, align it front to back, and apply force with a plastic mallet to snap the shelf back into place.
If the original shelf was riveted in place:
A. Resecure the shelf with 1/8” dia x
0.337” SS blind rivets (86098) and reattach the insert panel to the slide
housing for dbl column modules.
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
REQUIRED TOOLS
1/8” DRILL BIT
PLASTIC MALLET
PNEUMATIC BLIND RIVET GUN
PORTABLE DRILL
TOOLS FROM EARLIER STEPS
Page 58 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
86051M CENTER OR BOTTOM SHELF
86098 1/8” DIA X 0.337” SS BLIND RIVET
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Replacement of Center or Bottom Shelf
STEPS
3&4
STEPS
2B&5A
86098
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Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 59 of 64
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Replacement of Top Shelf
versatile™ 4C mailbox suites
NOTE: This procedure will require opening the master door(s). Contact local
postal officials to gain access to units serviced by the USPS.
NOTE: The top shelves are riveted in place for strength and/or security. Up
to five (5) 1/8” dia x 0.337” SS blind rivets (86098) per shelf must be removed from below the shelf before replacing the shelf. This will require removing the module from the wall (see pp. 14–15).
1 . 2 .
3 . 4 .
5 . 6 .
7 .
8 .
Open the master door(s) using procedures on pp. 8–13.
Remove the 4C mailbox module from the wall or enclosure using procedures on pp. 14–15.
Remove the hold-open arm using procedures on pp. 16–17
Remove the top trim (and bottom trim on dbl column modules) using procedures on pp. 18–19
If working with a sgl column module, skip to S t ep 7.
If working with a dbl column module, the two inserts will need to be separated to gain access to the rivets located between the inserts. Using a 1/8” drill bit, drill out 1/8” dia x 0.337” SS blind rivets (86098) holding the left-hand insert to the slide housing, and to the joiner plates on the back of the unit.
Using a 1/8” drill bit, drill out 1/8” dia x
0.337” SS blind rivets (86098) holding the shelf in place.
Using a plastic mallet, apply force underneath the shelf to be removed, dislodging it from the metal snaps holding it to the insert panel.
9 .
10 .
11 .
12 .
13 .
14 . 15 . 16 .
To replace the shelf assembly, with hold­open latch bracket and hold-open guard attached, place it above the metal snaps, align it front to back, and apply force with a plastic mallet to snap the shelf back into place.
Resecure the shelf with 1/8” dia x 0.337” SS blind rivets (86098).
If working with a sgl column module, skip to Step 13.
If working with a dbl column module, reattach the insert to the slide housing, and to the joiner plates on the back of the unit.
Reinstall the top trim (and bottom trim on dbl column modules) using procedures on pp. 18–19
Reinstall the hold-open arm using procedures on pp. 16–17
Reinstall the module in the wall or enclosure using procedures on pp. 14–15.
Close the master door(s) and lock the master-access door using procedures on pp. 8–13.
REQUIRED TOOLS
1/8” DRILL BIT
PLASTIC MALLET
PNEUMATIC BLIND RIVET GUN
PORTABLE DRILL
TOOLS FROM EARLIER STEPS
Page 60 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
86098 1/8” DIA X 0.337” SS BLIND RIVET
K86274 FRONT-LOAD UPPER RIGHT SHELF ASSEMBLY
K86275 FRONT-LOAD UPPER LEFT SHELF ASSEMBLY
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Replacement of Top Shelf
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
STEPS
6&12
JOINER PLATE
SLIDE HOUSING
STEPS
7&10
86098
STEPS
8&9
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Model #4CADD-09 shown in illustration
versatile™ 4C Maintenance Manual—206367—Rev A Page 61 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Number Decal and Parcel-Key Tags
versatile™ 4C mailbox suites
NOTE: If you desire to use decals other than provided, you can order different
numbers from an Authorized Florence Dealer. Decals are available in any combination of letters and numbers with a maximum of 5 characters.
NOTE: To adhere to USPS regulations, numbering should go lowest to highest
from top left to bottom right.
NOTE: Florence recommends cleaning the doors and cabinet with a soft
cloth dampened with any mild detergent or properly-diluted biodegradable, water-based cleaner such as Simple Green™.
The use of petroleum-based solvents, ammonia, harsh abrasive cleaners,or scrubbing sponges is NOT recommended, as this may damage the door surface.
REFER TO P. 7 FOR COMPLETE CLEANING RECOMMENDATIONS.
1 .
2 .
Remove the existing number decal from the door and clean any remaining adhesive from the surface.
Remove the adhesive cover on the back of the new number decal and place the appropriate number decal in the door emboss.
3 .
4 .
For each of the three (3) key tags per door (86159), clearly print the corresponding door number in the space indicated on the tag of the replacement key.
Check key operation for the door and place the marked key tags (86159) in each of the corresponding plastic key rings (86160 -3) as indicated.
REQUIRED TOOLS
PERMANENT FINE-TIPPED PEN
Page 62 of 64 versatile™ 4C Maintenance Manual—206367—Rev A
PART # DESCRIPTION
86159 PARCEL LOCKER ID TAGS (3 TAGS) (incl in K86160)
86160-3 PARCEL LOCKER ID TAG HOLDERS (3 KEY RINGED TAG HOLDERS) (incl in K86160)
K 91514 NUMBER DECAL KIT
K86160 3 CLEAR KEY TAGS W/CARDS KIT
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Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement of Number Decal and Parcel-Key Tags
86159
K91514
STEPS
1&2
STEP
3
86160-3
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86159
STEP
4
versatile™ 4C Maintenance Manual—206367—Rev A Page 63 of 64
Confidential & Proprietary for Florence and Clients Only -- Do Not Distribute
Replacement Parts
Service parts are available for purchase through an Authorized Florence Dealer or
online at www.florencemailboxes.com/store.
Thank you for purchasing Florence products!
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