Flomec Q9 User Manual

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Product Owner’s Manual

Industrial grade

Q9 COMPUTER ELECTRONICS

(Non-Agency)

920896-07 Rev- 08/03/2020

Please save these instructions for future reference. Read carefully before attempting

to assemble, install, operate or maintain the product described.

Protect yourself and others by observing all safety information. Failure to comply

with instructions could result in personal injury and/or property damage.

Please refer to back cover for information regarding this product’s warranty and

other important information.

DO NOT RETURN THIS PRODUCT TO THE STORE!

Please contact Great Plains Industries, Inc.® before returning any product. If you are

missing parts, or experience problems with your installation, contact our Customer

Support Department. We will be happy to assist you.

Call: 888-996-3837 or 316-686-7361

Email: meters@gplains.com

SAVE FOR YOUR RECORDS

Model #: ___________________

Serial #: ___________________

Purch. Date: _______________

Non-Agency Approved Q9 Table of Contents

Getting Started .....................................4

General Safety Instructions ...........................5

Electrical / Mechanical Specifications ..................6

Approval Ratings ...................................8

Installation .........................................9

Operation .........................................10

Normal Operation Mode ........................11

Diagnostic Mode ..............................13

Configuration Mode ...........................15

PIN ...................................17

Volume Unit ............................18

Time Period ............................20

Advanced Options ......................21

Refresh Rate / Low Frequency Cutoff ......21

Inner Pipe Diameter .....................23

Daughter Board Options .................24

Calibration Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Dispense Display .......................26

Percent Adjust ..........................27

K-Factor Entry ..........................27

Troubleshooting ...................................31

Maintenance ......................................32

Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

MAINTENANCE /

REPAIR

BEFORE YOU BEGIN

GETTING STARTED

SAFETY /

SPECIFICATIONS

ASSEMBLY /

INSTALLATION

UNPACKING

Usage

• It is designed specifically for use on FLOMEC® Industrial Grade Turbine housings. It is also designed to work with several other FLOMEC products.

Power Source Requirements

• This computer requires DC power. For this application, the power is provided by (2) AAA size Alkaline batteries installed in the computer at the factory.

Tools and Materials Needed

• Phillips screwdriver.

Contents

Qty. 1 - Q9 Industrial Grade Computer Electronics w/Batteries Installed Qty. 1 - Owner’s Manual

Inspect

Getting Started

• Upon receipt, examine your equipment for visible damage. The computer is a precision measuring instrument and should be handled as such. If any items appear damaged or missing, contact your distributor.

• See General Safety Instruction, and all Cautions, Warnings, and Dangers as shown.

TROUBLESHOOTING OPERATION

REPAIR

MAINTENANCE /

GENERAL SAFETY INSTRUCTIONS

General Safety

Instructions

GETTING STARTED

IMPORTANT: It is your responsibility to:

• Ensure that all equipment operators have access to adequate instructions concerning safe operating and maintenance procedures.

The apparatus enclosure may contain aluminum and is

considered to constitute a potential risk of ignition by impact or friction. Care must be taken into account during installation and use to prevent impact or friction.

Part of the enclosure is constructed from plastic. To

prevent the risk of electrostatic charging the plastic surface should only be cleaned with a damp cloth.

This product should never be electrically connected to any

other device in the hazardous location. Consult manufacturer for exceptions.

Compatibility of this product’s material and the process

fluid and/or environment should be considered prior to putting into service.

Product should never be operated outside its published

specifications for temperature.

(Battery) - Avoid mechanical or electrical abuse. Batteries

may explode or cause burns, if disassembled, crushed, or exposed to fire or temperatures in excess of 212° F (100° C). Do not short circuit or install with incorrect polarity. DO NOT INCINERATE.

When measuring flammable liquids, observe precautions

against fire or explosion.

When handling hazardous liquids, always follow the liquid

manufacturer’s safety precautions.

This device will operate using off-the-shelf AAA size

alkaline or lithium batteries. Do not mix brands or technologies. Do not mix old and new batteries. Do not use rechargeable batteries.

• When working in hazardous environments, always exercise appropriate

safety precautions.

• Open battery cells should be disposed of in accordance with local

regulations. Lithium batteries are best disposed of as a non-hazardous waste when fully or mostly discharged. EPA does not list or exempt lithium as a hazardous waste. If waste lithium batteries are still fully charged or only partially discharged, they can be considered a reactive hazardous waste because of unconsumed lithium remaining in the battery. Such batteries may qualify as "Universal Waste" in many jurisdictions within the U.S. and thus can be shipped for disposal or recycling in accordance with Universal Waste requirements.

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

MAINTENANCE /

REPAIR

GETTING STARTED

SPECIFICATIONS Q9 COMPUTER ELECTRONICS

MECHANICAL

Housing Material

+0°F to +140°F (-18°C to +60°C)

information on FLOMEC® Remote Kits.

Storage Temperature

ELECTRICAL

Input

Rate

Minimum: 0.001 pulses/unit Maximum: >999,999 pulses/unit

Field

Correction

Readout Totals

Minimum Display: 0.001 Maximum Display: 999,999 (x100)

Field Calibration

Internal Power Supply: (2) Alkaline AAA batteries @ 1.5-volts each

Optional External Power Module: 5-26-volts DC

STANDARD FEATURES INCLUDE

• (2) Totalizing Registers

• (1) Field Calibration Curve

• Rate of Flow Feature

minutes, or Seconds

COMPUTER ELECTRONICS TERMINAL CONNECTIONS

Figure 1

GETTING STARTED

Operating Temperature

SAFETY /

SPECIFICATIONS

Pulse

K-Factor

Transparent Amorphous Nylon

If wider operating temperature ranges are desired, reference

-40°F to +158°F (-40°C to +70°C)

Frequency Range: 0.25 Hz – 3kHz

Electrical / Mechanical

Specifications

Calibration

ASSEMBLY /

INSTALLATION

Power

• (1) Factory Calibration Curve

TROUBLESHOOTING OPERATION

REPAIR

MAINTENANCE /

FEMALE TERMINAL HOUSING (PICKUP COIL CONNECTION)

Minimum: -99.999% Maximum: +99.999%

Yes

Battery Life: 2+ years

• Flowrate Time Period in Day, Hour,

SPECIFICATIONS (CONTINUED)

DIMENSIOINS

Length

Height

“C”

Width (Widest Point)

3.40 in.

(8.6 cm)

0.85 in.

(2.1 cm)

0.72 in.

(1.8 cm)

2.14 in.

(5.4 cm)

COMPUTER DISPLAY FEATURES

FACTORY CALIBRATION INDICATOR

FLOATING DECIMAL

POINT (3 PLACE)

RATE

BUTTON

TOTAL

BUTTON

FLOW INDICATOR

INFORMATION ROW

BATCH TOTAL, ACCUMULATIVE TOTAL, OR FLOWRATE

TOTAL SPILL-OVER INDICATOR (X10 OR X100)

TOTAL INDICATOR (BATCH & ACCUMULATIVE)

BATCH INDICATOR

GETTING STARTED

“A”

Figure 2

“B”

(Mounted)

“D”

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

Familiarize yourself with the computer features before installation and use.

Figure 3

MAINTENANCE /

REPAIR

SPECIFICATIONS (CONTINUED)

AGENCY APPROVALS

Approval Ratings

GETTING STARTEDOPERATION

SAFETY /

ASSEMBLY /

Q9 Computer Electronics:

SPECIFICATIONS

INSTALLATION

TROUBLESHOOTING

REPAIR

MAINTENANCE /

INSTALLATION

PRODUCT DESCRIPTION

This computer electronics is designed specifically for use on FLOMEC® Industrial Grade modules.

The CMOS, microprocessor r clearly displayed on totals from .001 to 999,999 (x1), operations are easily accessed with the two

In a FLOMEC Industrial Grade turbine met causing an internal rotor to spin. As the rotor spins, an electrical signal is generated in the units shown

INSTALLATION

Before installation, ensure your computer model meets your specific needs. Refer to the computer is computer housing on the floor of the battery holder.

If you ordered your computer electronics with a turbine body, installed at the

If coil connector and the corners of the faceplate. Make sure the screws.

If you ordered the computer with a turbine body and an acce review and thoroughly un

All FLOMEC turbine meters are designed to measure flow in only one direction. The d upside down and

Figure 4

Installation

Turbine Housings. It is also designed to work with several accessory output

equirements and data retention capabilities in both RAM and ROM. Information is

-based electronics have extremely low power

a large 6-digit LCD readout with three-point floating decimal for

9,999,990 (x10), or 99,999,900 (x100). All

buttons on the front panel.

er, liquid flows through the turbine housing

pickup coil. This pulse data from the turbine is translated into calibrated flow

on the computer's display readout.

Specifications Section to confirm required features. The model number of your

displayed on the outside wall of the computer housing and also inside the

the electronics are

factory.

you ordered your computer separately as a replacement, simply plug in the pickup

mount the computer on your turbine body with the four screws at

seal is fully seated before tightening the

ssory module, please

derstand all installation instructions before proceeding.

irection is indicated by the arrow on the turbine outlet port. If the computer display is

in your installation, remove the four screws, turn the display 180 degrees

reinstall the screws. (See Figure 4)

NOTE: When rotating the computer display, it is not necessary to disconnect the pickup coil connector, however, care should be taken to avoid inadvertent strain on the connector wires.

GETTING STARTED OPERATION TROUBLESHOOTING

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

MAINTENANCE /

REPAIR

OPERATION

COMPUTER DISPLAY

ACTIVATE THE COMPUTER

Operation

SAFETY /

ASSEMBLY /

All operations are revealed on the LCD using the large 6-characters in the top row and smaller characters and symbols in the second row. These characters and symbols

GETTING STARTED

indicate information regarding totals, flow, calibration, units of measure and operational messages.

Push button operation varies dependent upon the various modes of operation, i.e. Normal Operation mode, Field Calibration mode, and User Configuration mode. Their operation will be described in their respective sections.

When batteries are installed, the computer is on continuously and always ready to perform.

SPECIFICATIONS

The computer is powered by field replaceable commercially available batteries. Reference the Maintenance Section for battery replacement details.

INSTALLATION

Figure 5

Figure 6

OPERATIONOPERATION

General

When batteries are initially installed or replaced, the initialization routine will start the LCD display blank, then display “HELLO” on the top row and “Q9Disp” on the information row for one second. (See Figure 5)

The LCD will then display “HELLO” on the top row and “FW Vxx” on the information row for one second. The Vxx will be the version of the software installed on the display. Example: “FW V03” indicates firmware version 3 installed on the display. (See Figure 6)

The computer maintains two totals; Batch total and accumulative total. The batch total can be reset to measure flow during a single use. The accumulative total provides continuous measurement and can only be reset by removing the batteries, holding down the Total button, and replacing the batteries.

The button usage map on the next page, and the user configuration process map later in the manual, is useful for understanding where the various menus are located within the software programming and the route to get to a specific menu.

Each of these maps are followed by user instructions explaining each menu.

TROUBLESHOOTING OPERATION

REPAIR

MAINTENANCE /

OPERATION

NORMAL OPERATION MODE

Normal Operation

Mode

Button Usage Map – Normal Operation Mode

BUTTON

Total

Rate

See InDesign for Graphic

Rate

Button Operation (Normal Operation Mode)

Toggles Between

When Batch Total is Displayed

Change Display from Total to Rate

When Rate is Displayed

Toggles Between

Hold for 3 Seconds to Enter Diagnostics

Batch Total

Accumulative Total

Hold for 3 Seconds to Reset Batch Total

Flowrate

Velocity

Input Frequency Hz

Output Frequency Hz

Battery Status

Flow Status

To Exit: Press Rate button, or use “Timed-Out” exit.

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

OPERATIONOPERATION

Total Button: Toggle between batch total and accumulative total.

When a total is displayed, momentarily pressing Total button toggles the top row of large display digits between batch total and accumulative total. The information row

will change to the proper units and the corresponding icons will also be shown, i.e. TOTAL or BATCH TOTAL. (See Figure 7)

(Batch Total-Litres) (Accumulative Total-Gallons)

Figure 7

MAINTENANCE /

REPAIR

OPERATION (continued)

NORMAL OPERATION MODE (continued)

Total Button: Batch total reset.

GETTING STARTED

When a batch total (see Figure 8-1) is displayed, press and continue to hold Total button for 3 seconds; the software will display a three second count down, then reset the batch total to zero. (See Figures 8-2 thru 8-4)

NOTE: If Total button is released prior to count down completion, the software returns to batch

SAFETY /

Figure 8-1

SPECIFICATIONS

Figure 8-2

ASSEMBLY /

INSTALLATION

Figure 8-3

OPERATION

Figure 8-4

NOTE: When the accumulative total is displayed in Normal Operation Mode, it cannot

8-5).

Figure 8-5

TROUBLESHOOTING OPERATION

total screen. (See Figure 8-1)

NOTE: After count down completes, display will show 0.000 until user releases Total button. (See Figure 8-3)

NOTE: After Total button is released, the display will return to Batch Total screen and will

increment the total if flow is detected. (See Figure 8-4)

be reset using the Total button. Accumulative total can only be reset by removing the batteries, holding down the Total button, and replacing the batteries. If the user attempts to reset it using the Total button, the software will display a “Reset Denied” message

on the LCD until the button is released. (See Figure

REPAIR

MAINTENANCE /

OPERATION (continued)

NORMAL OPERATION MODE (CONTINUED)

Diagnostic Mode

GETTING STARTED

Rate Button: Change display from total to rate.

When a total is displayed, momentarily pressing the Rate button changes the top row of large display digits from a total to a rate display. The information row will change to

the proper units and the corresponding icons will also be shown, i.e. GPM, L, etc. (See Figure 9)

Figure 9

Rate Button: Change display from rate to velocity.

When a rate (see Figure 9) is displayed, momentarily pressing the Rate button toggles the display between flow rate and velocity. The information row will change to the proper units and the corresponding icons will also be shown. (See Figure 10)

(Flowrate) (Velocity)

Figure 10

Rate Button: Display diagnostic menu.

When a rate is being displayed, press and hold the Rate Button for 3 seconds; the software will display a three second diagnostic count down (see Figure 11-1), then

display the first of four diagnostic screens (see Figures 11-2 thru 11-6).

NOTE: To go back to a total when a rate is displayed, press Total and the display changes to the last shown total, either

accumulative or batch. The information row will change to the proper unit and the corresponding icons will also be shown, i.e. TOTAL or BATCH TOTAL.

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

OPERATIONOPERATION

Figure 11-1

NOTE: The diagnostic screens are reference information screens only. They cannot

be edited.

Within the diagnostic menu: Momentarily pressing the Total button will advance to the next screen; pressing the Rate button at any time will exit the diagnostic menu. Upon exit, the display will return to the rate display, and upon releasing the button will

continue on the last shown total, either accumulative or batch.

There is a 90 second “no action” clock running when in diagnostic mode. After 90 seconds with no button push to reset the clock, the computer will automatically exit and return to the rate display.

MAINTENANCE /

REPAIR

OPERATION (continued)

NORMAL OPERATION MODE (CONTINUED)

Screen 1 – Input Frequency After button is released, the software will display the input frequency in Hz.

GETTING STARTED

Figure 11-2

SAFETY /

Screen 2 – Output Frequency

SPECIFICATIONS

Advancing to next screen will display the output frequency in Hz.

Figure 11-3

ASSEMBLY /

INSTALLATION

Screen 3 – Battery Status

Advancing to the next screen will display the battery status.

Figure 11-4

OPERATION

Figure 11-5

Screen 4 – Flow Status

Advancing to the next screen will display the flow status.

TROUBLESHOOTING OPERATION

Figure 11-6

REPAIR

MAINTENANCE /

The top row is used to indicate frequency. The information row will display messages. (See Figure 11-2)

The top row is used to indicate frequency. The information row will display messages. (See Figure 11-3)

The top row is used to indicate battery life with each dash indicating a percentage of battery life remaining. The information row will display messages. (See Figure 11-4)

NOTE: If the battery life is sufficiently low, “LOWBAT” will be displayed in the information row. This low battery message will be displayed automatically without running a diagnostic battery check.

The top row is used to indicate flow rate in the volume units programmed into the computer. The information row will display messages, i.e.: No Flo, Lo Flo, Hi Flo.

OPERATION (continued)

USER CONFIGURATION MODE

Configuration

Mode

General Notes for User Configuration Mode Menus

1. The term “focus” as used in this manual indicates an active editable item. Focused items will constantly flash ON/OFF.

2. Advance focus: Toggle (momentarily press) the Total button. Advancing focus will move focus to the next editable item to the right. If already on right most item

the focus will go back to the start position in a round robin fashion. If only (1) item is editable, advancing focus will move focus to next menu.

3. Increment the value of editable item: Toggle the Rate button. If editing a number, the number will increment in a round robin fashion. If editing a text option,

focus will advance thru a predefined list of text depending on the active menu and item. Advancing to the next item or menu with a unit in focus will select that unit.

4. Advance focus to next menu: Press and hold the Total button and toggle the

Rate button.

5. Retrogress focus back to previous editable item or previous menu: Press and hold the Rate button and toggle the Total button.

6. Exit any user configuration mode menu: Press and hold Total and Rate buttons simultaneously for 3 seconds.

NOTE: There is a 90 second “no action” clock running when in user configuration mode. After 90 seconds with no button push to reset the clock, the computer will automatically exit and return to normal operating mode. There is no automatic “save”, all entries made up to that point will be lost.

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

Entering User Configuration Mode

While in normal operation mode, the user can enter the display user configuration mode by pressing and holding the Total and Rate buttons simultaneously for 3 seconds from any screen; the software will display a three second count down sequence (see Figure 12-1), then reset the display to configuration mode. (See Figure 12-2)

Figure 12-1

Figure 12-2

NOTE: If the user releases both or either button before the countdown completes, the

display will return to normal operation mode.

NOTE: After three seconds the LCD will display “ConFig” on the top row and “Mode” on the bottom row until the user releases both of the buttons; the display will then immediately show the first menu (PIN) of the configuration process menus.

OPERATION TROUBLESHOOTING

OPERATION

MAINTENANCE /

REPAIR

USER CONFIGURATION MODE

General Notes for User Configuration Mode Menus

Once in configuration mode the user can then proceed thru the configuration process

GETTING STARTED

menus as shown on the “configuration process map” on the following page.

The software will retain your entries as you progress through the user configuration menus, however, there is no automatic “save” when exiting. Instead, you will be shown a “save” screen to enter “yes or no” to save your entries. (See Figure 13)

SAFETY /

SPECIFICATIONS

Figure 13

Configuration Process Map – User Configuration Mode

Use the Rate button to toggle between “yes” or “no”. Use the Total button to advance to the next display. Advancing to

the next display will perform the “save” selection you made and return the display to normal operation mode. The last shown screen in that mode will be displayed.

ASSEMBLY /

OPERATION

TROUBLESHOOTING OPERATION

INSTALLATION

See InDesign for Graphic

Save?

Yes or No

Exit

Message

Press Total + Rate for 3 Seconds to Enter

User Configuration Mode

Enter PIN

Incorrect

Involuntary

Flowrate / Time Period

Advanced Options

Correct

Exit

Reset PIN?

Volume Unit

Display Update

Rate

Low Frequency

Cutoff

Calibration

Method

Pipe

Diameter

Daughter Board

Options

Rate + Total

Buttons

To Exit

YesNo

Field Calibration Method Entry If

Dispense/Display, Percent Adjust or K-Factor Entry

Field Calibration Methods

REPAIR

MAINTENANCE /

Normal Operation Mode

Custom Volume Unit

Calibration

Method

Field Calibration

Method Entry

Must Pass Thru

Were selected

Save?

Yes or No

Exit

Message

OPERATION (continued)

USER CONFIGURATION MODE (continued)

PIN Menu

The first menu in the configuration mode is for the user to enter a Personal Identification Number (PIN) to secure the configuration of the computer and continue with making changes.

The default user PIN is 0000. Using this default PIN will unlock the meter unless the PIN has been reset by the user.

Figure 14-1

Figure 14-2

NOTE: Using the user default PIN, or the user specific PIN (if previously reset), and

advancing focus to the next menu, the software will compare the entered PIN with the PIN stored in the computer. If a match is found, the next menu will be shown allowing the user to reset the PIN if desired.

Reset PIN Menu

If the PIN was entered correctly, the next menu will be displayed and allow reset of the PIN if desired. (See Figure 15-1)

Figure 15-1 Figure 15-2

The “N” will be in focus (flashing). To decline resetting the PIN, advance focus to next menu.

To reset the PIN, increment the “N” to “Y” (see figure 15-2) and advance focus to next screen. (See Figure 16)

The initial user PIN entry screen will show

0000. The left most digit will be flashing ON/OFF to indicate focus if the user wants to change the PIN. (See Figure 14-1)

If the entered PIN was incorrect, the screen advances to the “Config Exit” menu (See Figure 14-2) momentarily, then returns automatically to normal operation display.

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

OPERATION

MAINTENANCE /

REPAIR

OPERATION (continued)

USER CONFIGURATION MODE (continued)

GETTING STARTED

Figure 16

SAFETY /

ASSEMBLY /

Volume Unit Menu

SPECIFICATIONS

On this menu the user will be allowed to enter their volume unit of measure from a list of options. (See Figure 16).

INSTALLATION

Figure 17

OPERATION

Figure 18

Switching between different volume units will not corrupt the Total's contents. For example, in GAL (gallon) mode, the computer totalizes 10.000 gallons, if the user switches to L (litre) mode, the display will read 37.854 litres (the same volume, different unit).

Custom Volume Unit Label Menu

Volume

Unit

If “Y” was selected, the previous PIN will be shown. The left most digit of PIN is in focus. Increment the value of each digit as desired as you advance focus through the digits.

After reset of the PIN, advance focus to next menu.

On the volume unit menu (see Figure 18) the bottom row of characters will be in focus to indicate they are editable.

Advancing to the next menu with a unit in focus will select that unit of measure.

TROUBLESHOOTING OPERATION

Figure 19

REPAIR

MAINTENANCE /

The software also allows the user to create their own “Custom” volume unit (see Figure

19). Advancing to the next menu with the “Custom” volume unit in focus will shunt the user to a new menu (see below) that will allow the user to create a new label, or reuse one already stored in computer memory.

OPERATION (continued)

USER CONFIGURATION MODE (continued)

If the computer is new or has no previous custom volume unit label stored in memory, the screen will appear with three dashes. (See Figure 20)

Figure 20

Figure 21

NOTE: Once the custom volume unit label is created, the user will be required to

enter a calibration method for the custom volume unit created. Therefore, upon advancing focus to next menu, the user will be shunted to the calibration method menu to select a method of calibrating their custom volume unit.

NOTE: The calibration method section that defines the methods of calibration can be found later in this manual.

After selecting the calibration method, advance focus to the next menu that will be flow rate/ time period menu.

NOTE: The computer will remember your calibration method selection. If you selected field calibration methods dispense display, percent adjust, or K-factor method, you will be given the opportunity to configure that method at the point you decide to exit the user configuration mode. At that point, the software will automatically shunt you to the field calibration method entry menu.

The field calibration method entry section that defines the field calibration procedure of the selected method can be found later in this manual.

NOTE: The factory calibration stored in the unit will never be lost

The left most of the dashes will be in focus and the user can select a letter from the list of upper case letters. An empty space will be shown on the menu screen as an underscore “_”during creation, but the underscore will not show when displaying the unit label in operation.

If the user has previously entered a custom volume unit label, it will be read from computer memory and the unit label will be displayed (see Figure 21) with the left most character in focus. The label can then be changed if desired.

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

OPERATION

MAINTENANCE /

REPAIR

OPERATION (continued)

USER CONFIGURATION MODE (continued)

Flow Rate / Time Period Menu

GETTING STARTED

This menu is used to choose the period of time over which the flow rate is calculated.

SAFETY /

ASSEMBLY /

The options for this menu are: per day, hour, minute, or second. (See Figure 22-1)

Time Base Day Hour h Minute

SPECIFICATIONS

When the screen is displayed, the software will show the current selected volume unit and time period (see Figure 22-2) and will display both in the bottom row with a backslash between them. The time period unit will be in focus and can be edited by the user.

After advancing to the next configuration menu, the time period will be saved to computer memory and used in the flow rate calculation.

INSTALLATION

Second s

Figure 22-1 Figure 22-2

Abbreviati on d

min

Time

OPERATION

TROUBLESHOOTING OPERATION

REPAIR

MAINTENANCE /

OPERATION (continued)

USER CONFIGURATION MODE (Advanced Options)

Advanced Options

Refresh Rate / Low

Frequency Cutoff

Advanced Options Menu

This menu is used to access the Advanced Options. The Rate button is used to toggle between NO and YES selections. The Total button is used to select either NO or YES for the Advanced Options menu.

Select NO to return to Normal User Configuration menu (See Figure 23-1).

Figure 23-1

Figure 23-2

Display Update Rate Menu

Select YES to enter into the Advanced Options menu (See Figure 23-2).

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

This menu allows a validated user to change the update rate of the display for flow rate or advance focus to the next menu.

The range of this menu is from 1 to 60 seconds. The factory default rate is 5 seconds. Although the computer is maintaining constant calculations, the rate that the new information is displayed is controlled by this menu. (See Figure 24)

Figure 24

Low Frequency Cutoff Menu

This menu allows a validated user to enter a minimum allowed pulse input frequency to filter out any low frequency input pulses which can be generated when the meter is subject to mechanical vibrations. These vibrations could cause the totalizer to add “phantom” volume to the display totalization values. (See Figure 25)

The software will read the minimum input frequency from the computer and display it on the top row with the left most digit in focus. Increment range is from 0 to 255 Hz.

If 0 is set, the software will disable the input frequency filtering algorithm.

When advancing out of this menu, the software will save the selected value to the computer.

OPERATION TROUBLESHOOTING

OPERATION

MAINTENANCE /

REPAIR

OPERATION (continued)

USER CONFIGURATION MODE (Advanced Options - continued)

ASSEMBLY /

Calibration Method Selection Menu

GETTING STARTED

This menu is used to define which calibration method will be used in normal operation. The calibration method the user previously selected (if any) will be shown on the display first. The bottom row of characters will be in focus indicating that the user can change the calibration method. Use the Rate button to move through the various calibration method options.

Factory Calibration: All units are configured with a "factory" calibration. This factory calibration (FAC icon displayed below 6-digit display) is permanently programmed into the computer and is not user adjustable.

SAFETY /

NOTE: The factory calibration stored in the unit will never be lost

SPECIFICATIONS

INSTALLATION

Figure 26-1

Field Calibration: If one of the following calibration methods is selected (dispense

display, percent adjust, or K-factor entry), the user will be routed through the field calibration method entry menu, before saving configuration options, to make specific entries for the selection.

OPERATION

Figure 26-2

TROUBLESHOOTING

Figure 26-3

Factory calibration is the typical use method (see Figure 26-1). Prior to shipping from the factory, the display will be configured and calibrated to the meter body on which it is installed (or going to be installed).

When the user selects this option the FAC icon will be “ON” to indicate that the display is using its factory calibration table. This method does not support field calibration.

Dispense/Display is a field calibration method by which the user will dispense a known volume of fluid and the software will keep track of the pulse count during the dispense operation. The user will then enter the known volume into the display and the software will calculate a K-factor for the volume dispensed.

(See Figure 26-2)

Percent Adjust method is a field calibration method by which the user will enter a percentage amount to adjust Kfactor values in the factory programmed Kfactor table. Once the percentage is input by the user, the software will apply this percentage adjustment to all calculated and displayed values. (See Figure 26-3)

This method is good for users who simply want to adjust their meter by a percentage amount.

REPAIR

2222

MAINTENANCE /

OPERATION (continued)

USER CONFIGURATION MODE (Advanced Options - continued)

Inner Pipe

Diameter

GETTING STARTED

Figure 26-4

Pipe Diameter Menu

This menu is to allow the user to enter a pipe inner diameter (ID) which will allow the display to calculate and display the fluid velocity thru the meter. The pipe dimension unit can be selected as either inches or millimetres. (See Figures 27-1 & 27-2)

Figure 27-1

Pressing Rate will toggle between inches (IN) and millimetres (mm). Pressing Total will save the selection and allow the user to edit the pipe inner diameter value.

K-Factor Entry method (see Figure 26-4) is a field calibration method by which the user can input either a single point or multipoint calibration table.

From 1 to 5 unique K-factor and frequency values can be entered and will be stored in the custom K-factor table in the computer.

On this screen, the software will read the pipe ID measurement unit label from the computer and display it on the bottom row as either English (IN) or metric (mm) units. The unit label (IN or mm) will have the focus to indicate that it can be changed.

The software will also read the pipe ID numeric value including decimal point from the computer. The decimal point is in focus to indicate it can be changed.

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

Figure 27-2

Press the Rate button to move the focus right to the next decimal and eventually turns off all three. An additional button press will cycle the focus back to the left most decimal point. Pressing the Total button will lock in the selection of the decimal point and allow the user to edit the diameter value.

Pipe ID values can be from 0.001 to 999999. The pipe diameter entries will be used in the fluid velocity rate calculation during normal operation.

Pressing Rate will increment the digit in focus. Pressing Total will move focus to the next digit. Holding Total and pressing Rate will exit this menu.

Upon exit from this menu, the software will temporarily store the pipe ID entries in the computer, and then display the “Save” screen (see Figure 13) and return to normal operation mode.

NOTE: Failure to save your entries on the “save” screen will cause the entries to be discarded.

MAINTENANCE /

REPAIR

232323

OPERATION (continued)

USER CONFIGURATION MODE (Advanced Options - continued)

Daughter

Board

Output K-Factor Menu

(Requires Pulse Access or 4-20mA Daughter Board Module)

GETTING STARTEDOPERATION

The scaled pulse output K-factor menu allows the user to enter a K-factor for the pulse output of the meter or advance focus to the next menu.

The software will read the pulse output K-factor from the computer and display it on the top row. The left most digit will be in focus to indicate that it can be changed. The decimal can also be moved (see Figure 28).

SAFETY /

SPECIFICATIONS

Figure 28

4-20mA Menu (Requires 4-20mA Daughter Board Module)

ASSEMBLY /

INSTALLATION

Figure 29-1

Figure 29-2

Figure 29-3

TROUBLESHOOTING

When advancing focus to the next menu the software will save the Scaled Pulse Kfactor to the computer.

Zero Setting This figure will flash for 1 second before allowing the user to change the 4-20mA zero setting (see Figure 29-1). This setting will already be configured for the minimum flowrate of the meter this Q9 was attached to when shipped from the factory.

The button presses required to change this menu item are the same as in the Pipe Diameter Menu above (see Figure 29-2)

Span Setting This figure will flash for 1

second before allowing the user to change the 4-20mA span setting (see Figure 29-3). This setting will already be configured for the maximum flowrate of the meter this Q9 was attached to when shipped from the factory.

REPAIR

MAINTENANCE /

USER CONFIGURATION MODE (Advanced Options - continued)

Calibration Mode

The button presses required to change this menu item are the same as in the Pipe Diameter Menu above (see Figure 29-4).

Figure 29-4

OPERATION (continued)

Field Calibration Method

General

The field calibration method may be set by the user, and can be changed or modified at any time using a field calibration method described in this section. Totals or flowrate derived from the field calibration are being invoked when the (FAC) icon is no longer visible below the 6-digit display.

Factory calibration settings are programmed into each computer during manufacturing, using Stoddard test solvent at 70° F (21° C) for meters up to 1 inch. Meters 1-1/2 inch and larger are factory calibrated using water at 70° F (21° C).

Settings are correct for light liquids such as water, gasoline or diesel. Readings using the factory calibration (FAC) may not be accurate in some situations, for example, "heavy" liquids such as motor oil, under extreme temperature conditions, nonstandard plumbing configurations or with fluids other than mentioned above.

For improved accuracy under such conditions, the computer allows for field calibration, that is, user entry of custom calibration parameters. A "single point" field calibration curve may yield acceptable accuracy when used in a non-standard application, however, the computer is capable of programming a “five point” field calibration curve.

NOTE: If the calibration method is changed when in user configuration mode, i.e., not using the default factory calibration (FAC), the programming will allow the user to adjust the user programmable calibration table for the calibration method selected. This is done by shunting the user to the field calibration method entry menu specific to that calibration method upon exit from the user configuration mode.

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

Verify Accuracy before Beginning Field Calibration

For the most accurate results, dispense at a flowrate which best simulates your actual operating conditions. Avoid "dribbling" more fluid or repeatedly starting and stopping the flow. This can result in less accurate calibrations. Make sure you meet the meter's minimum flowrate requirements.

The use of a uniformly dependable, accurate calibration container is recommended for the most accurate results. A five gallon calibration container is available in the parts section of this manual. For best results, the meter should be installed and purged of air before field calibration.

Due to high flowrates on meters 2 inch and larger, it is strongly recommended that field calibration be completed with a combination of volume and weight determined with fine resolution scales.

MAINTENANCE /

REPAIR

OPERATION (continued)

USER CONFIGURATION MODE (Field Calibration Mode)

Field Calibration Method Entry

GETTING STARTED

At the beginning of the calibration method entry menu, the software will allow the user to start the calibration process or to exit back to normal operation. (See Figures 30-1 & 30-2)

The bottom row of characters will be in focus to indicate that the user can select between either “Start” or “Exit” by advancing focus.

SAFETY /

SPECIFICATIONS

Figure 30-1

ASSEMBLY /

INSTALLATION

Figure 30-2

Display Dispense Method

OPERATION

Figure 31-1

TROUBLESHOOTING

Figure 31-2

Dispense

Display

If “Start” is in focus when advancing to the next menu, the software will automatically advance to the calibration menu for the calibration method the user previously selected.

If “Exit” is in focus when advancing to the next menu, the software will display a “save” screen (see Figure 13) to enter “yes or no” to save your entries.

The software will allow the user to dispense a known volume in order to create a custom K-factor. This will not over write the existing factory calibration table.

The first screen in this calibration method will show “run 1” indicating that computer is waiting for flow to start. (See Figure 31-2)

NOTE: Pressing any single button while on this screen will not have any effect. Pressing both buttons and holding will allow the user to exit calibration mode.

REPAIR

MAINTENANCE /

OPERATION (continued)

USER CONFIGURATION MODE (Field Calibration Mode - continued)

Percent Adjust K-Factor Entry

Figure 31-3

When the user is finished with the run, press and hold the Total button until the left most digit begins to flash indicating it is in focus, then release the Total button.

Pressing the Rate button will increment the digit in focus. Pressing the Total button will advance focus to the next digit.

Holding Total and pressing Rate will lock in the entered volume.

The software will then calculate the K-factor for the volume entered based on the pulse count for the run and the volume entered. The average frequency and the Kfactor will be entered into the custom user K-factor table for run 1.

Exit Dispense Display Method

Figure 32

NOTE: Failure to save your entries on the “save” screen will cause the entries to be

discarded.

Begin dispensing into a container of known accurate volume. As soon as pulses are detected by the software, the screen will switch to display the volume being dispensed on the top row and the volume unit on the bottom row. (See Figure 31-3)

NOTE: “FldCAL” will then be displayed on the top row and “Exit” on the bottom row (see Figure 32). The software will temporarily store the sorted table of frequencies and K-factors, then display the “Save” screen. (See Figure 13)

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

MAINTENANCE /

REPAIR

OPERATION (continued)

USER CONFIGURATION MODE (Field Calibration Mode - continued)

Percent Adjust Method (Correction Factor)

Percent adjust method is a field calibration method by which the user will enter a

GETTING STARTED

percentage amount to adjust K-factor values in the factory programmed K-factor table. Once the percentage is input by the user, the software will apply this percentage adjustment to all calculated and displayed values. (See Figure 33-1)

SAFETY /

SPECIFICATIONS

Figure 33-1

ASSEMBLY /

INSTALLATION

Figure 33-2

Momentarily press Rate to toggle between (dash “-“) and (underscore “_”). A dash indicates a negative value. An underscore indicates a positive value. Press Total to edit the adjustment value.

When all digits are entered correctly, exit by holding the Total and pressing the Rate button. The software will store the adjusted percentage correction, then display the “Save” screen. (See Figure 13)

NOTE: Failure to save your entries on the “save” screen will cause the entries to be discarded.

This will not over write the existing factory calibration table, instead, it applies a calculation to the existing values for use by the computer.

This method is good for users who simply want to adjust their meter by a percentage amount.

The top row left most character will be in focus to indicate the user can change the value. The left most character is the sign of the value. The decimal point is not adjustable. The range for the values are: -

99.999% to +99.999%. The software will display the user applied percent adjustment on the top row.

K-factor Entry Method

K-factor entry method (see Figure 34-1) is a field calibration method by which the user can input either a single point or multipoint calibration table.

From 1 to 5 unique K-factor and frequency values can be entered and will be stored in the custom K-factor table in the computer. This will not over write the existing factory

TROUBLESHOOTING OPERATION

Figure 34-1

calibration table.

REPAIR

MAINTENANCE /

OPERATION (continued)

USER CONFIGURATION MODE (Field Calibration Mode - continued)

GETTING STARTED

Figure 34-2

Momentarily pressing the Rate button moves the decimal focus right to the next decimal until reaching the end, then cycles back to the start position in a round robin fashion. When the decimal point is moved to the correct position, pressing the Total button will lock in its positional location and allow the user to edit the frequency value.

Pressing the Rate button will increment the digit. Momentarily pressing Total will move to the next digit. Pressing and holding Total then pressing Rate will advance to the next screen (see Figure 34-3).

NOTE: User input K-factor entry values will disable the (FAC) icon. The K-factor range is 0.001 to 999999.

Figure 34-3

NOTE: To advance character value focus or move decimal point position for the K-

factor screen, the buttons operate the same as on the frequency screen above.

After completing the first table entry of frequency and K-factor, the display will ask the user if there are additional points to enter. (See Figures 34-4 & 34-5)

Figure 34-4 Figure 34-5

If the user chooses YES, the previous screens will repeat for Frequencies 2 – 5 and K-factors 2 – 5.

NOTE: If the table stops short of 5 points, then only the points entered will be used to define the calibration curve.

The software will read the existing K-factor table from the computer and will display the first frequency on the top row (see Figure 34-2) with the left most character in focus to indicate the user can change the value. Minimum frequency value allowed is 0.25 and the maximum allowable frequency value is 3000.00 Hz. The decimal point is adjustable.

The software will read the existing K-factor table from the computer and will display the first K-factor on the top row. The bottom row displays the K-factor table entry position (1 thru 5) for the volume unit shown. The decimal point will be in focus to indicate the user can change the position. The value is also adjustable (See Figure 34-3)

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

MAINTENANCE /

REPAIR

OPERATION (continued)

USER CONFIGURATION MODE (Field Calibration Mode - continued)

If the user chooses NO, the software will show the FLdCAL Exit screen (see Figure

32) for one second, and will then exit field calibration mode. The software will

GETTING STARTED

temporarily store the K-factor table values in the computer, and then display the “Save” screen (see Figure 13) and return to normal operation mode.

NOTE: Failure to save your entries on the “save” screen will cause the entries to be discarded.

SAFETY /

SPECIFICATIONS

ASSEMBLY /

INSTALLATION

TROUBLESHOOTING OPERATION

REPAIR

MAINTENANCE /

7. Meter installed too close to

TROUBLESHOOTING

Troubleshooting

GETTING STARTED

Symptom Probable Cause Corrective Action

A. DISPLAY IS

INACCURATE

1. Field Calibration not performed properly.

2. Factory Calibration not suitable for liquid being measured.

3. Meter operated below minimum flowrate.

4. Meter partially clogged with dried liquid.

5. Turbine bearings partially clogged with dried liquid.

6. Sealant material wrapped around meter rotor.

fittings.

8. Meter installed to close to motors or electrically “noisy” environment.

B. DISPLAY IS

FADE D OR BLANK.

C. NORMA L

FLOW RATE BUT DISPLAY DOES NOT SHOW CO UNT

1. Batteries weak, dead, or not connected.

2. Computer defective.

1. Field Calibration not performed correctly.

2. Rotor stuck or damaged.

D. REDUCED

FLOW RATE AND DISPLAY DOES NOT SHOW CO UNT

E. CANNOT GET

COMPUTER INTO FIELD CALIBRATION

3. Sealant material wrapped around rotor.

4. Computer defective.

1. Meter clogged with dried liqu id.

2. Below minimum flowrate.

1. Wrong button sequence.

2. Computer circuit board defective.

3. Button defective.

Field calibrate again or select Factory Calibration.

Perform a Field Calibration according to Field Calibration Section.

Increase flowrate.

Remove meter. Clean carefully. Make sure rotor spins freely.

If applicable, remove rotor. Make sure rotor spins freely.

Install correctly.

Remove computer. Check and replace batteries.

Contact the factory.

Field calibrate again or select Factory Calibration.

Remove meter. Make sure rotor spins freely.

Contact the factory.

Remove meter. Clean carefully. Make sure rotor spins freely.

Increase flow.

Proceed with calibration using Field Calibration Section instructions.

Replace computer. Contact factory.

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

MAINTENANCE /

REPAIR

MAINTENANCE

Maintenance

Batteries

The computer electronics are powered by alkaline batteries. Removing the batteries

GETTING STARTED

before storing the meter will extend battery life since the computer is always on (either standby or active) when the batteries are installed.

If the meter's readout should become dim, blank or the low battery message appears (see below), the batteries should be replaced.

Note: If the battery life is sufficiently low, “LOWBAT” will be displayed in the message area on the bottom row of

SAFETY /

SPECIFICATIONS

Battery Replacement Information

The computer is shipped with (2) alkaline AAA size batteries (1.5-volts each) installed.

Battery replacements are readily available as an off-the-shelf item. To maintain the FLOMEC® warranty, the batteries listed below are approved for use.

Alkaline (AAA size, 1.5-volts each)

Energizer, Alkaline, E92 or En92

ASSEMBLY /

Duracell, Alkaline, Mn2400

INSTALLATION

Lithium (AAA size, 1.5-volts each)

Energizer, Lithium, L92

characters. This low battery message will be displayed automatically without running a diagnostic battery check.

Do not mix brands or technologies. Do not mix old and new batteries. Do not use rechargeable batteries.

When batteries are disconnected or fail, the computer memory will retain the batch total, accumulative total, factory calibration curve, and field calibration curve indefinitely.

It is strongly recommended that battery checks and terminal cleaning be a part of a routine maintenance schedule. Battery terminals should be cleaned annually. Batteries can be replaced without removing the meter from the piping system.

Replace Batteries

1. Remove the (4) corner screws attaching the computer electronics to the meter and lift the computer electronics from the meter.

2. Remove the batteries.

3. Check the battery terminals and remove any corrosion.

4. Install the new batteries and make sure the positive posts are positioned correctly.

TROUBLESHOOTING OPERATION

When the batteries are installed correctly, the computer powers on automatically and the display will show information.

5. Make sure the seal is fully seated before placing the computer electronics back on the turbine. Tighten the (4) screws previously removed.

6. Do not clean exterior of computer assembly with Isopropyl Alcohol.

REPAIR

MAINTENANCE /

GETTING STARTED

PARTS

SERVICE

The factory, when provided with model number and serial number, can replace your entire computer electronics assembly. Order replacement kits, parts, and accessories with the part numbers shown below.

Ite m

No.

Pa rt No.

1 901002-52 Seal, Computer 1

2 116000-1 Large Calibration Container (5 Gallon) Optional

For warranty consideration, parts, or other service information, please contact your local distributor. If you need further assistance, contact the GPI Customer Service Department in Wichita, Kansas, during normal business hours.

A toll free number is provided for your convenience.

1-888-996-3837

To obtain prompt, efficient service, always be prepared with the following information:

• The model number of your computer.

(Printed on label located on bottom of one of the battery holders.)

• The serial number or manufacturing date code of your computer.

(Printed on label located on bottom of one of the battery holders.)

• Part descriptions and numbers.

For warranty work, always be prepared with your original sales slip or other evidence of purchase date.

IMPORTANT: Please contact GPI before returning any parts. It may be possible to diagnose the trouble and identify needed parts in a telephone call.

Description

No.

Reqd.

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

MAINTENANCE /

REPAIR

GETTING STARTED

SAFETY /

SPECIFICATIONS

ASSEMBLY /

INSTALLATION

NOTES

TROUBLESHOOTING OPERATION

MAINTENANCE /

REPAIR

NOTES

GETTING STARTED

SPECIFICATIONS

SAFETY /

INSTALLATION

ASSEMBLY /

OPERATION TROUBLESHOOTING

MAINTENANCE /

REPAIR

Warranty

FLOMEC® TWO-YEAR LIMITED WARRANTY

Great Plains Industries, Inc. 5252 E. 36th Street North, Wichita, KS USA 67220-3205, hereby provides a limited warranty against defects in material and workmanship on all products manufactured by Great Plains Industries, Inc. This product includes a 2 year warranty. Manufacturer’s sole obligation under the foregoing warranties will be limited to either, at Manufacturer’s option, replacing or repairing defective Goods (subject to limitations hereinafter provided) or refunding the purchase price for such Goods theretofore paid by the Buyer, and Buyer’s exclusive remedy for breach of any such warranties will be enforcement of such obligations of Manufacturer. The warranty shall extend to the purchaser of this product and to any person to whom such product is transferred during the warranty period.

The warranty period shall begin on the date of manufacture or on the date of purchase with an original sales receipt. This warranty shall not apply if:

A. the product has been altered or modified outside the warrantor’s duly appointed representative;

B. the product has been subjected to neglect, misuse, abuse or damage or has been installed or operated other than in accordance with the manufacturer’s operating instructions.

To make a claim against this warranty, contact the GPI Customer Service Department at

316-686-7361 or 888-996-3837.

Or by mail at:

Great Plains Industries, Inc.

5252 E. 36th St. North

Wichita, KS, USA 67220-3205

The company will step you through a product troubleshooting process to determine appropriate corrective actions.

GREAT PLAINS INDUSTRIES, INC., EXCLUDES LIABILITY UNDER THIS WARRANTY FOR DIRECT, INDIRECT, INCIDENTAL AND CONSEQUENTIAL DAMAGES INCURRED IN THE USE OR LOSS OF USE OF THE PRODUCT WARRANTED HEREUNDER.

The company herewith expressly disclaims any warranty of merchantability or fitness for any particular purpose other than for which it was designed.

This warranty gives you specific rights and you may also have other rights which vary from U.S. state to U.S. state.

Note: In compliance with MAGNUSON MOSS CONSUMER WARRANTY ACT – Part 702 (governs the resale availability of the warranty terms).

Great Plains Industries, Inc. / 888-996-3837 / FLOMEC.net

920896-07 Rev-08/03/2020

Flomec Q9 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

GETTING STARTED

GENERAL SAFETY INSTRUCTIONS

Approval Ratings

INSTALLATION

OPERATION

NORMAL OPERATION MODE

Diagnostic Mode

Advanced Options

Calibration Mode

Percent Adjust K-Factor Entry

TROUBLESHOOTING

MAINTENANCE

Warranty