Flock Audio PATCH User Manual

USER MANUAL

V.1.2

TABLE OF CONTENTS

Thank you from Flock Audio………………………………………………..……………..3

Introduction to the PATCH System…………………………..………………..………….4

Important Safety Notices…………….………………………..………………..………….5

Whats in the Box……….………………………..……………..………………..………….6

Front Panel Identifications……..……………..……………………..……………….…….7

Rear Panel Identifications……….……………..…………..………..……………….…….8

Rear Panel Cable Connections………………………………..………………..………….9

Hardware Chassis Measurements……………………………..………………..………..10

The PATCH APP Overview……………………………………..………………..………..11

Hardware Index & Rack Space Legend..……………………..………………..………..12

Stored Routings Menu (Pt.1)…………………………………..………………..………..13

Stored Routings Menu (Pt.2)…………………………………..………………..………..14

Active Routings Section…………………………………..……………………..………..15

Routing Examples (Pt.1)…………………………………………………………………..26

Routing Examples (Pt.2)…………………………………………………………………..27

Routing Examples (Pt.3)…………………………………………………………………..28

Front Panel LED Indicators………………………………………………………………..29

Install New Firmware …………………………………………………………..………….30

User Tips & Tricks…………………………………………………………………………..31

Troubleshooting………………………………………………………..…………………..32

Software & System Requirements………………………………………………………..33

User Notices & Warranty………………………….…………………..…………………..35

End………………………………………………………..………………………..………..36

Understanding Signal PATHs………………………………..…………………..………..16

Understanding PATH Multing…………….……………………………………..………..17

User Operation Instructions……………….…………..………………………..………..18

Toggle & Control Center (Pt.1)………………….…….…………………………..……..19

Toggle & Control Center (Pt.2)……………….……….…………………………..……..20

Hardware Setup Menu……………………….……………………………….…………..21

Settings Menu……………………….……………………………………..….…………..22

Multiple Unit Setup Menu (Pt.1)…………….……………………………….…………..23

Multiple Unit Setup Menu (Pt.2)…………….……………………………….…………..24

Multiple Unit Setup Menu (Pt.3)…………….……………………………….…………..25

70208097

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TABLE OF CONTENTS

THANK YOU

Thank you…

Where do I begin to start by saying Thank you for your support…

I started working on a conceptual design known as “PATCH” in early 2016 when I decided to
leave my stable career and chose to pursue the path less travelled of designing and developing a
better & more efficient process for professional audio recording engineers in the depths of my
basement home recording studio.

In need of a better solution other than the available 1870’s technology known as a traditional
patch bay, the concept was born to create a fully digitally controlled but 100% analog circuit
routing system that wouldn’t color or alter the audio signals passing through it.

!

After 2 years of strenuous work and constant focus, Flock Audio the company I started, created
the worlds first and most advanced digitally controlled analog audio routing system with features
never before possible in conventional analog audio routing.

I’m honoured to have so many customers believe in what Flock Audio stands for…Innovations
above Expectations. We have an incredible team of professionals from engineers, software
developers & everyone in-house who helped create this one of kind piece of professional audio
history. !

!

We look forward to providing the pro audio world with more innovations and excellent service to
help assist aspiring and seasoned professionals to create masterpieces for years to come.

Thank you again for choosing to make Flock Audio a part of your professional audio identity.

Sincerely,

Darren Nakonechny (CEO/Director/Founder)

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THANK YOU FROM FLOCK AUDIO

INTRODUCTION

INTRODUCTION TO THE PATCH SYSTEM…

The Flock Audio PATCH System is a digitally controlled, 100%
analog audio patch bay routing system. A combination of
Software known as the PATCH APP and a 64 Point Connection
PATCH Hardware component, combined allows users to easily
route and control analog audio routings without having to resort
to the use of manual patch cables.

The PATCH APP software application (OSX & Windows
Compatible) is designed with familiarity in mind. PATH’s in the
application represent audio signal flows from top to bottom.
Signal flows are divided up into single vertical columns allowing
users to drag + drop available analog audio equipment connected
to the PATCH’s Hardware component. This analog audio
equipment is cataloged in the Hardware Index located to the left
side of the PATCH APP.

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The PATCH Hardware component is a 1U rack mountable unit that
acts as the center piece hub of an audio equipment processing
setup. Utilizing digital control over analog audio signals is what
makes the PATCH System unique and unlike anything else in the
audio industry.

This manual with go more in-depth into the functions, features
and recommended usage of the Flock Audio PATCH System.

INTRODUCTION TO THE PATCH SYSTEM

IMPORTANT SAFETY NOTICES

IMPORTANT SAFETY NOTICES

#1. Do Not Self-Service

To avoid risk of electric shock, injury or death, it is recommended to never
attempt to self-service a Flock Audio PATCH System. There are no self
repairable or removable parts in the system. If your Flock Audio PATCH
System requires repairs, please contact our support center to arrange for a
Flock Audio Certified Repair Technician. (www.flockaudio.com/support)

#2. Avoid Liquid &/or Spills

To avoid risk of damage to your PATCH System, avoid having liquids &/or
spills near your PATCH System. If accidental spill occurs, safely shut off your
PATCH System using the front power toggle switch, unplug the wall outlet
and disconnect the 6 spin power supply from the system. Once completed
please contact Flock Audio Support to arrange for a Certified Repair
Technician to remove and repair if required.

#3. Use Only Recommended Power Supplies & Cables

It is not recommended to use any other alternative power supply sources
other than your included Flock Audio TRUM Power 24VDC Power Supply
with your Flock Audio PATCH System. Use of other power supplies may
cause damage and void your warranty agreement. Use of 3rd party USB &
DB-25 Cables are of no concern and should be chosen based upon the
preference and needs of the user.

#5. Use Properly Grounded IEC Power Cables

In addition to your supplied Power Supply brick, it is recommended that
you always use a properly shielded and grounded IEC Power Cable (110V/
220V) with your PATCH System. The Chassis is designed to work with the
earth ground inside the box for both a safe & quiet audio operation. Never
remove or use a IEC cable accessory without the grounding pin.

#6. External 48V Phantom Power (I.E. Connected Preamp)

Although no damage or immediate danger will occur if 48V Phantom Power
is engaged on a Preamp connected to the Input of the PATCH System, it is
not recommended to leave that 48V source active for a lengthly period of
time. The PATCH System is equipped with its own 48V capabilities and once
it detects an externally connected active 48V source, it will prompt the user
both in the PATCH APP & Red Flashing LED on the Hardware to disable it.

#7. Discontinue Use During Electrical Storms

Never use your Flock Audio PATCH System during any electrical or
dangerous lightning storms. Calmly shutdown your System, Unplug the IEC
power cable from the wall outlet or power conditioner until its safe to
continue use. It’s also recommended to keep the system unplugged if not in
use for long extended periods of time.

#4. Proper Rack mount Ventilation Requirements

Proper mount spacing and rack mount ventilation is required to ensure your
Flock Audio PATCH System does not overheat. It is recommended that the
rear of the rack is open for proper ventilation and that the user DOES NOT
mount the PATCH System above any tube related audio equipment. If
necessary, there should be a 1/2 - 1U Rack Space between the PATCH
System and any warm or tube related audio equipment to avoid
unexpected shutdowns or internal damage.

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#8. Disclaimer Notice

Flock Audio Inc. reserves the right to revise or change the information
contained within this manual without notice. All revisions or changes will be
noted by the Version Number located on the front title page of this manual
and the latest digital manual will be provided via web link in the PATCH APP
Software Application.

#9.Certifications

70208097

IMPORTANT SAFETY NOTICES

WHATS IN THE BOX

WHATS INCLUDED IN THE BOX

IEC POWER CABLE!

(110V or 220V)

24VDC POWER SUPPLY

PATCH 1U HARDWARE

USB-A TO USB-B (10FT)

PATCH APP

REGISTRATION KEY

6 STEP QUICKSTART GUIDE

HARDWARE INDEX

SETUP SHEET

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WHATS IN THE BOX

FRONT PANEL

FRONT INDENTIFICATIONS

Front Inputs 31-32!

Neutrik XLR/TRS Combo Jacks

(Activated using Software)

Front Outputs 31-32!

Neutrik XLR Male Jacks

(Activated using Software)

Host Signal LED Indicator!

Blue LED Indicator of Hardware !

and Software Communication

External 48V Warning LED Indicator!

Blue LED Indicator for Active 48V Notification

Power LED Indicator!

Blue LED Power Indicator

48V Phantom Power LED Indicator!

Blue LED Indicator for Active 48V Notification

Power Toggle Switch!

Toggle On/Off Master Power Switch

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FRONT PANEL INDENTIFICATIONS

REAR PANEL

REAR INDENTIFICATIONS

USB-B Host Connector!

24VDC Power Connection!

6 Pin Connector with

threaded locking sleeve

USB-B to USB-A Cable

(USB 2.0 Connection)

Rear Inputs 1-32!

DB-25/D-SUB Connectors!

Inputs: 1-8, 9-16, 17-24, 25-32

(8 Balanced Audio Channels per Connector)

Tascam 25 Pinout Wiring Standard

Rear Outputs 1-32!

DB-25/D-SUB Connectors!

Outputs: 1-8, 9-16, 17-24, 25-32

(8 Balanced Audio Channels per Connector)

Tascam 25 Pinout Wiring Standard

Inputs & Outputs (31-32)!

Channels 31-32 can be routed to the

Front Panel Inputs & Outputs using the

PATCH APP Software.

IMPORTANT: Always ensure that the Power
Connector is fastened snuggly into the Power
Input of the PATCH System Hardware.

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INPUTS

OUTPUTS

(OUTPUT) FROM PATCH TO

(INPUT) OF EXTERNAL GEAR

INPUT

(OUTPUT) FROM EXTERNAL

GEAR TO (INPUT) OF PATCH

OUTPUT

REAR PANEL INDENTIFICATIONS

REAR PANEL CABLE CONNECTIONS

NOTE INPUTS & OUTPUTS ON THE REAR PANEL OF THE

PATCH SYSTEM ARE SEPARATELY DESIGNATED. YOU
CANNOT USE AN OUTPUT AS AN INPUT OR VICE VERSA.
PLEASE ENSURE TO AVOID RISK OR DAMAGE TO THE
PATCH SYSTEM OR OTHER EXTERNAL HARDWARE THAT
IS CONN E C T ED T HAT Y O U M A K E T H E P R O PER
CONNECTIONS ACCORDINGLY. TO LEARN MORE OF
ABOUT PROPERLY CONNECTING EXTERNAL HARDWARE
TO THE PATCH SYSTEM SEE THE BOTTOM OF THIS PAGE.

INPUTS & OUTPUTS NOTICE

REQUIRED CABLES FOR OPERATION

ATTENTION:

INPUTS

OUTPUTS

NOTE THAT THE DB-25 CONNECTORS ON THE REAR PANEL

ARE ALTERNATE ORIENTATIONS. DO NOT TRY TO FORCE THE
DB-25 CO NN ECTOR TO CONN EC T IF ITS NOT EASILY
CONNECTING. REVIEW ORIENTATION THEN TRY AGAIN.

24VDC Power Supply (6 Pin)

(Included In Box)

INPUTS

OUTPUTS

(OUTPUT) FROM PATCH TO

(INPUT) OF EXTERNAL GEAR

PATCH MANUAL

INPUT

(OUTPUT) FROM EXTERNAL

GEAR TO (INPUT) OF PATCH

OUTPUT

USB-A To USB-B (Cable)

(10’ USB 2.0 - Cable Included In Box)

CONNECTING

PATCH TO EXTERNAL

HARDWARE EXAMPLE.

NOTE ALL EXTERNAL HARDWARE MUST BE

CONNECTED IN THIS METHOD SHOWN TO
THE LEFT SIDE OF THIS DESCRIPTION.!

EXTERNAL

HARDWARE

!

PATCH (OUT) —-> EXTERNAL HARDWARE (IN)
EXTERNAL HARDWARE (OUT) —-> PATCH

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REAR VIEW

DB-25/D-SUB Cable Snakes

(Female/Male XLR & TRS Options Available)!

(Cables Not Included)

(Cable examples courtesy of Pro Audio LA)

REAR PANEL CABLE CONNECTIONS

HARDWARE CHASSIS MEASUREMENTS

4 Kg

(Weight)

CHASSIS DIMENSIONS

431.8 mm

43.8 mm

227.4 mm

43.8 mm

482.0 mm

FRONT VIEW

482.0 mm

431.8 mm

REAR VIEW

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CHASSIS DIMENSIONS

THE PATCH APP OVERVIEW

OSX & WINDOWS

COMPATIBLE

SOFTWARE CONTROLLER OVERVIEW

Hardware Index!

All external audio equipment
connected to the PATCH
System Hardware will be
cataloged in this Index.

PATH!

All signal flows in the PATCH
APP a re referred t o a s
PATH’s. PATH’s represent an
active signal flow chosen by
the user. All PATH’s are
shown vertically in the active
rout i n gs s ecti o n o f t he
PATCH APP. PATH signal
flows go from top to bottom
i n e a c h P A T H r o u t i n g
column.

PATH Signal Flow

THE

Routings Menu!

Create, Store, Recall & Manage
all existing analog routings from
the Routings Menu. This menu
allows the user to store & recall
desired analog audio routings.

48V Phantom Power!

32 Channels of individually
controlled 48V Phantom Power
is available on the first slot of
each Digital Rack Space.

“M” Multing !

By clicking “M” located to the
right-side of each Digital Space
it will enable Multing capability,
effectively allowing you to split a
signal processing chain into
multiple PATH’s.

Hardware Setup Menu!

This menu is where all external
audio equipment connected to
the PATCH System’s hardware is
m a n a g e d a n d n a m e d
a c c o rd i n g l y t o t h e u s e r s
preference. This H ar d w a r e
Setup Menu a l s o i n c l u d e s
various other setting controls
In cl u di n g: 4 8 V Sa f eg ua r d
Toggles, Master 48V Bypass
Toggles, Digital Rack Number
Controls and Lin k/Unlinkin g
controls.

PATCH MANUAL

Toggle & Control Center!

The Toggle & Control Center allows users to
quickly control viewing options and manage
active analog audio routing signals. The Toggle
section allows users to redirect 31-32 Inputs &
Outputs from the rear side of the PATCH
Hardware to the Front Panel Inputs & Outputs.

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Settings Menu!

User preference settings,
support, updates & multiple
unit setup parameters are
located in the Settings Menu.

Host Signal!

This indicator will illuminate “Blue” when the
PATCH APP is properly communicating with
the PATCH Hardware. If Host Signal is
“Red” the connection between the Software
& Hardware needs to be reconnected.

SOFTWARE CONTROLLER OVERVIEW

HARDWARE INDEX & RACK SPACE LEGEND

Digital Rack Space Legend

HARDWARE INDEX

Users will catalog all of their external audio equipment physically
connected to the PATCH Hardware system with-in one easily
organized index list. The Hardware Index allows the user to scroll
through and Drag + Drop “Digital Rack Spaces” into desired
signal flow PATH’s in the active routings section of the app. The
Hardware Index is equipped with a search field located at the top
of the Hardware Index, allowing users to search for desired analog
audio equipment.

Preferred user preferences for the Hardware Index are located in
the Hardware Setup Menu below the Index, which will be covered
later on in this user manual.

Active Digital Rack Space

Digital Rack Space

Empty Rack Space

Inactive Rack Space

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Hardware Index

STORED ROUTINGS MENU

Routings Menu Overview

ROUTINGS MENU

Create, Store & Recall routings from the PATCH APP’s Routing Menu.
Users can create active routings and store them for later recall with this
simple and easy to use user menu. The Menu is a dropdown accessible
menu.

New - Clicking “New” will open a Save-As window allowing the user to

save a desired active routings in the the Routings Menu Folder. !

!

Save - When a previously stored routing is active and changes are made to

the routing by the user, Clicking “Save” will update the previously stored
routing in the Routings Folder with the modified changes.

Edit - If a user chooses to change the name of their previously stored

routing, clicking “Edit” will open a Save-As window allowing the user to
rename and store the existing or modified routing.

Delete - When an active stored routing is present, a user will be able to

delete this stored routing from the Routings Menu by clicking delete.

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STORED ROUTINGS MENU OVERVIEW

STORED ROUTINGS MENU

Routings Menu Options

SEARCH FIELD

Searchable Field for “Saved” Routing Configurations.

IMPORT & EXPORT ROUTINGS

Users can easily Import or Export selected routings by opening the Routings
Dropdown Menu. Once a Routing is “Saved” or “Stored”, users can select
to “Export” this routing into a clients session or desired folder of choice for
further archiving.

Once the Routing is “Exported” into a another folder, users can choose
“Delete” in the Dropdown Menu to avoid taking up space in the Routings
Dropdown Menu. “Deleting” this routing in the Dropdown Menu after
“Exporting” to a separate folder will not delete the new copy in the new
desired folder location.

Users can also Import saved routings from other folder locations by
selecting “Import” to add it into the Routings Dropdown Menu.

OPEN ROUTINGS FOLDER

By Default all routings “Saved” are stored in a community routings folder
that is easily accessible with-in the PATCH APP Routings Dropdown Menu.
By selecting “Open Routings Menu” it will open a dialog window, allowing
the user to remove or modify any “Saved” routings.

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STORED ROUTINGS MENU OVERVIEW

ACTIVE ROUTINGS SECTION

Active Routings Section Details

ACTIVE ROUTINGS SECTION

The Active Routings Section of the PATCH APP is where users will
drag + drop preferred analog audio equipment cataloged in the
Hardware Index in the form of digital racks into desired PATH
signal flows. All PATH signal flows go from top (start) to bottom
(end).

Each active digital rack space inserted into a PATH will illuminate a
Green “P” below it (P=PATH) showing that the connection of that
desired signal flow is active.

ADD OR SUBTRACT DIGITAL RACK SPACES

Add or Subtract digital rack spaces by clicking the (+ or -) icons
below the last digital rack space. By default the PATCH APP’s
Active Routings Section always displays 10 digital rack spaces but
can be further increased if desired by the user.

CLEAR SINGLE PATH

You can clear single PATH signal flows by clicking the “Clear”
button at the bottom of each PATH signal flow. When clicking the
“Clear” button the system will prompt a user to notify them that
they are deleting a single active PATH signal flow.

48V PHANTOM POWER

Every top digital rack space has a 48V Phantom Power icon
located to the bottom righthand side. A user can enable 48V
Phantom Power to the top digital rack space by clicking the
48V icon. 48V can only be enabled if permission is granted
“48V Safeguard” in the Hardware Setup Menu

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ACTIVE ROUTINGS SECTION

UNDERSTANDING SIGNAL PATH’S

Condensor Mic!

v

Preamp

v

EQ

v

Compressor

v

Interface

PATH Details

PATH’s

PATH’s are signal flows that go from Top to Bottom. As
shown in the right hand side example a green arrow
illustrates the analog audio signal flow as follows…

PATH Icon Indicator

USED DIGITAL RACKS

Digital Rack Spaces that are already designated or in-use will show
up “darker” or “greyed out” in the Hardware Index. This means
this specific Digital rack space is already in use (i.E. Routed) in the
active routings section of the PATCH APP.

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UNDERSTANDING SIGNAL PATH’S

UNDERSTANDING PATH MUTLING

PATH Multing Details

MULTING

Multing capability allows a user to split an active routing signal flow
from a desired Digital Rack Space and process the analog signal
through other available analog audio equipment listed in the Hardware
Index. The PATCH System does not introduce any impedance load
issues to the Mult’d signal flows no matter the chosen amount of
Mult’s.

Condensor Mic!

v

Preamp

v

EQ

v

Compressor

v

Interface

> Comp (2)

v

EQ (2)

v

Interface (2)

Multing Toggle Switch

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UNDERSTANDING PATH MULTING

USER OPERATION INSTRUCTIONS

User Operation Instructions

DRAG & DROP OPERATION

In order to create an analog routing configuration the user will
Click + Drag a preferred Digital Rack Space into the desired PATH
space of their choice. Once hovering over the chosen empty rack
space, the user will release the mouse button allowing the Digital
Rack Space to snap into place, activating the desired routing
connection.

As previously mentioned earlier in the manual, all signal flow
PATH’s go from top to bottom as shown in the example to the
right side of this description. If the Active Digital Rack Space is
inserted into a incorrect empty rack space, the user can simply just
Click + Drag it into the preferred empty rack space, following the
same instructions as previously mentioned.

RIGHT + CLICK OPTIONS

Once a Digital Rack Space is in its desired PATH, the user can
Right + Click on the activate Digital Rack Space and choose
between the options of “Remove” or “Bypass”. !

!

Remove - Choosing Remove will disconnect the the activate

Digital Rack Space routing configuration and return the Digital
Rack Space to the Hardware Index for future routing possibilities. !

!

ByPass - Choosing Bypass will disable the selected Active Digital

Rack Space allowing the signal flow to bypass this specific Rack
Space without being affected or processed. Once a Digital Rack
Space is Bypassed, it will show in a darker color shade. The user
will be able to UnBypass this Digital Rack by Right + Clicking
again and choosing UnBypass.

PATCH MANUAL

Bypass Example.

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USER OPERATION INSTRUCTIONS

TOGGLE & CONTROL CENTER

Toggle & Control Center Features

CLEAR ALL PATHS

The PATCH APP Toggle & Control Center will easily allow a user
to Clear (I.E. Delete) all active routing PATH’s previously set by the
user. Note: When choosing “Clear All Paths” the system will
prompt the user notifying them all their active routing data will be
lost if they choose to proceed without storing the active routings
for a later date.

BANK

Users can easily Bank between “8 PATH’s” for quick viewing with­in the active routings section of the PATCH Application.
Alternatively, users are also able to use the bottom scroll bar &/or
a touch sensitive mouse to move between various PATH’s.

By clicking the “Bank” button when scrolling between various
active PATH’s, the PATCH APP will realign the user interface with
the closest 8 PATH’s available.

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TOGGLE & CONTROL CENTER

TOGGLE & CONTROL CENTER

Toggle & Control Center Features

FRONT PANEL INPUTS & OUTPUTS

The PATCH System Hardware will allow a user to redirect Inputs
31-32 or Outputs 31-32 from the rear side of the system to the
front panel for easy access and integration of outside analog
audio equipment.

This function can be engaged by clicking the “Front Inputs” or
“Front Outputs” toggle buttons located in the bottom section of
the software application. A prompt notification will alert the user
that Inputs &/or Outputs 31-32 will no longer be actively
functioning on the rear side of the PATCH Hardware unit when the
Front Inputs or Outputs 31-32 are activated in the application.

Note: Inputs 31-32 when redirected to the front panel Input
Connectors will have the ability to have 48V Phantom Power
supplied to them when using the PATCH APP software controller.

Toggle Front Inputs & Outputs
(31-32) rerouted from rear
connections to Front Panel

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TOGGLE & CONTROL CENTER

HARDWARE SETUP MENU

TEXT

Hardware Setup Menu Overview

HARDWARE SETUP MENU

The Hardware Setup Menu is where all of the physically connected
analog audio equipment is organized by the user. The Hardware
Setup Menu provides personal preferences for each Input &
Output allowing the user to customize the specific digital rack
spaces according to their needs.

Deny / Allow - Each Input on the PATCH Hardware is protected with a Safeguard

Switch that prevents accidental 48V Phantom Power engagements on incompatible
external audio equipment. By default the PATCH APP Deny’s all connected external
audio equipment from having 48V Phantom Power. In order to use 48V you must select
“Allow” which will grant permission for the user to engage 48V Phantom Power on this
Input connection. Note: This switch does not turn on 48V it only allows the user to turn
on 48V with-in the Active Routings Section of the application.

Import/Export/Save Hardware - The PATCH APP has the ability to Import &/or

Export existing Hardware lists. When travelling to other recording studios that
use a PATCH System, an engineer can export the existing hardware list from the
chosen studio and send it to the travelling audio engineer user allowing the
user to import the list and review available analog audio equipment while
creating various routings before arriving at the studio.

Unlink / Link - The Lock icon allows the user to link both the Input & Output of a

corresponding channel together to display only 1 - Digital Rack Space in the Hardware
Index or Unlink the channels to display 2 - Digital Rack Spaces for separate routing
configurations. When “Unlinked” the 2 - Digital Rack Spaces will show in the Hardware
Index, by default the Top corresponding numbered rack will represent the Input and
the Bottom corresponding numbered rack will represent the Output.

48V Master - The 48V capability for the entire PATCH System can be turned off with

the use of the 48V Master Toggle Switch. When “Off” is selected, 48V will not be
possible to engage on the entire system. When “On” is selected by default, the
System will be able to provide 48V Phantom Power to any granted permission Input.

Digital Rack Numbers - This toggle allows a user to remove the Digital Rack Numbers

embedded on the left side of each digital rack space. This toggle is a visual user
preference only and does not affect the connections of the PATCH Hardware.

Input/Output Text Label - Each Input and Output connection on the PATCH System

Hardware is represented by a Text Label Field in the Hardware Setup Menu. Users can
easily label and revise audio equipment names by simply opening the Hardware Setup
Menu. Note: Always choose “Save Hardware” to store Labels.

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HARDWARE SETUP MENU

SETTINGS MENU

Settings Menu Overview

SETTINGS MENU

Manage all your Software User Preferences from the
Settings Menu, located at the bottom right side of the
PATCH APP.

About PATCH - Selecting “About PATCH” will open an

information window stating the active installed versions of
both the PATCH APP Software and Firmware. !

PATCH APP Update - This option will notify a user when

an available update is present for the PATCH App.
Selecting this option from the menu will open a web
browser and navigate to the PATCH Downloads
Webpage.

Firmware Update - This option will notify a user when an

available update is present for the PATCH Hardware.
Selecting this option from the menu will open a web
browser and navigate to the PATCH Downloads
Webpage.

Routing Help - Selecting this option from the settings

menu will open a default web browser navigating the user
to a Routings Help page with further routing examples. !

!

Digital Manual - To view this Manual directly from the

PATCH APP a user will be able to select this option and
open the most recent version of the User Manual. !

Contact Support - The PATCH APP allows you contact

Flock Audio Support right from the Settings Menu of the
application. Selecting this menu option will open a web
browser and navigate to the Flock Audio Support
webpage.

Restore to Factory - If you ever require a complete

Factory Reset on your PATCH System, selecting “Restore
to Factory” will revert your PATCH APP to Factory Default
Settings. Please Note: This function cannot be undone

and will delete all of the user inputted information and
settings. Its recommended to Export/Save: Routings &
Hardware Index Setups prior to Restoring to Factory. !

Multiple Unit Setup - When using more than one PATCH

System with-in the PATCH APP a user must select and
open the Multi-Unit Setup menu. Further details on the
operation of this menu is located further in this manual.

User Preferences - The Preferences menu will allow a

user to select a preferred language to use with-in the
PATCH APP. Please Note: Some languages may not

appear aesthetically formatted correctly due to various
character lengths.

Always On Top - Selecting “Always On Top” will keep the

PATCH APP above all other applications open with-in the
present viewing display. !

!

Quit Application - This will close the PATCH APP and

stop any activate routings from being connected. Please

Note: If you have an activate routing present, the PATCH
APP will prompt you to Save or Continue prior to closing
the PATCH APP. !

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SETTINGS MENU OVERVIEW

MULTIPLE UNIT SETUP MENU

MULTIPLE UNIT IDENTIFICATIONS

When using a multiple PATCH unit setup(s), users must designate
specific connection configurations between PATCH units in order to
send analog signals from one system to the next. PATCH Systems
are identified in the PATCH APP according to their registered serial
numbers. Rearranging the systems to a specific desired order is as
simple as clicking + dragging on the serial numbers into a preferred
order.

INPUT/OUTPUT PASSES

Multiple PATCH System Setup Menu (Pt.1)

Input & Output Passes represent physical
connections between PATCH Systems in the
application. In order to Send or Receive audio
signals between PATCH Units, a specific Send
&/or Receive must be chosen with-in the Input/
Output Passes section of the Multiple Unit
Setup Menu.

This menu has options for recommended
suggestions such as Inputs & Outputs (1-8),
(9-16), (17-24), (25-32) which will generate 8-16
available sends & receives between PATCH
units, or a user can choose “Custom I/O”
which will allow the user to designate their
own Sends &/or Receives

FRONT I/O TOGGLE CONTROLS

When multiple PATCH units are connected, users can choose
whether the Front Inputs & Outputs are engaged only on the first
designated unit or on all connected PATCH Systems. This option
allows users to avoid Multiple Unit Setup issues when 31-32 are
configured as Sends & Receives between PATCH units.

PATCH MANUAL

23

MULTIPLE UNIT SETUP MENU

MULTIPLE UNIT SETUP MENU

SAVE SETUP

Once a desired Multiple Unit Setup configuration is
established, a user must save their setup in order to properly
operate their multiple system setup from the PATCH APP.

UNIT COLOR ASSIGNMENT

When using Multiple PATCH System
units, Each PATCH System Hardware Unit
is identified by a coloured outline around
all available Digital Rack Spaces in the
Hardware Index.

Multiple PATCH System Setup Menu (Pt.2)

By default the specified colors are
indicated from left to right. However, a
user can change the color assignment of
each PATCH Unit based upon the users
preferences by selecting the Unit Color
Assignment drop down in the Multiple
Setup Menu.

PATCH MANUAL

24

MULTIPLE UNIT SETUP MENU

MULTIPLE UNIT SETUP MENU

W h e n D r a g g i n g +
Dropping a SEND “Pass”
into a signal flow digital
rack space that is empty,
th e PAT CH A PP w i ll
populate both SEND &
RECEIVE Digital Rack
Spaces with color coded
outlined Racks to allow
t h e u s e r t o e a s i l y
distinguish which PATCH
unit is which.

MULTIPLE UNIT ANALOG CONNECTIONS

When connecting multiple hardware units together for Multi­Unit configurations, a user must choose which connections to
configure in order to Send &/or Receive analog audio signals
between multiple PATCH Hardware Units. !

!

As shown in the right side example, 2 - PATCH Hardware Units
are connected with 8 Sends and 8 Returns. This configuration
example allows a user to Send 8 analog audio signals from one
PATCH #1 to PATCH #2 and return 8 analog audio signals to
PATCH #2 (if required).

This is only an example of the possible Multi-Unit routing
configurations and is not restrictive of other user desired
configurations. Users may choose to have more or all sends
then equal returns.

The below example shows a simple PATCH APP Software view
of what an Mulit-Unit Hardware setup would appear like in the
PATCH APP when routing from PATCH #1 to PATCH #2.

Multiple PATCH System Setup Menu (Pt.3)

PATCH #1

SENDS

RETURNS

PATCH MANUAL

PATCH #2

25

MULTIPLE UNIT SETUP MENU

ROUTING EXAMPLES

Standard Microphone Routing Example

Condenser Mic

Hardware & Software Routing Overview

Pre-Amp

Compressor

EQ

Interface

PATCH MANUAL

26

ROUTING EXAMPLES

ROUTING EXAMPLES

Multing Routing Example

Condenser Mic

Hardware & Software Routing Overview

Pre-Amp

Compressor

EQ

Interface

Compressor

EQ

Interface

PATCH MANUAL

27

ROUTING EXAMPLES

ROUTING EXAMPLES

Interface (Output)

Compressor

Mixing/Mastering Routing Example

Interface (Output)

Compressor

Hardware & Software Routing Overview

EQ

Saturation &
Harmonics

Interface (Input)

EQ

Saturation &
Harmonics

Interface (Input)

Note: Stereo Linking Feature Coming Soon.

PATCH MANUAL

28

ROUTING EXAMPLES

LED Title:

LED Color:

LED Function:

LED Action:

Host Signal

Blue

LED Indicator responds to notify user of Hardware &

Software Connection.

48V Phantom Power

Blue

LED Indicator responds to notify user internal 48V is active

on the rear inputs of the PATCH Hardware.

Blue

LED Indicator responds to notify user internal 48V is

rerouted and active on the Front Inputs (31-32).

External 48V Warning

Red

LED Indicator responds to notify user of external 48V active

source connected to the PATCH System Hardware.

FRONT PANEL LED INDICATORS

LED Indicator Legend

PATCH MANUAL

- Solid Blue (Host Signal Text In PATCH APP)

29

- Solid Blue (Connection Established)

- Flashing Blue (Missing Connection)

- Solid Blue (Internal 48V Active on Hardware)

- Fading/Pulsing Blue (48V Active on
Front Inputs)

- Flashing Red (External 48V Notification)

LED INDICATORS

INSTALLING NEW FIRMWARE

NOTE: THIS PR OC E S S D O E S NOT RE FL E C T

SOFTWARE UPDATES. FIRMWARE UPDATES ARE
EXPECTED TO BE RARE AND NOT REQUIRED OFTEN.

How-to Install new PATCH Firmware

Reset

Bootload

Step by Step Install Process for New Firmware

In order to properly install new available Firmware onto the Flock Audio PATCH System Hardware, you will require access to the top side of
the hardware unit. Located on the top lid on the right hand facing side there are 2 small holes in the chassis lid. These holes provide access
to the Bootload Button and Reset Buttons. REMINDER: Do not open the lid to avoid electric shock causing injury or death. There are no
user serviceable parts inside the PATCH system and opening the lid will result in voiding any active manufacturers warranty. !

!

Perform the following steps to successfully update your systems Firmware.

Step #1. Download the latest available Firmware from your “My Account” at www.flockaudio.com

Step #2. Gently pull the PATCH System slightly out of the rack case to gain access to the top right side of the hardware.

Step #3. Using 2 Paperclip's or similar size tools, insert one through the first hole “Bootload” and while pressing & holding the button

down, use the other Paperclip or similar size tool to quickly press & release the “Reset” button to initiate the system into Bootload Mode
making it ready for new Firmware installation. Note: You can also perform the same process by using a single Paperclip or similar size tool to insert

through first hole “Bootload” and while pressing & holding the button down, quickly toggle the system off for 3 seconds using the front power switch and
toggle it back on while holding and then releasing the Bootload button.

Step #4. Follow the remaining process and prompts on the Firmware Installer Application on your computer to complete the Firmware

Installation. Once complete, restart your PATCH System and the PATCH APP to complete the installation process. Note: If there are any issues

installing the new firmware, please repeat the process starting with Step #3 and if the problem persists please contact Flock Audio Support.

PATCH MANUAL

30

INSTALLING NEW FIRMWARE

USER TIPS & TRICKS

Quick User Tips & Tricks

AUDITIONING MICROPHONES

The PATCH System will allow you to
quickly audition various microphones
including 48V Phantom Power capable
microphones.

Example: Once a user has selected a
desired signal chain with a microphone in
the first digital rack space, the user can
quickly click and drag other microphones
overtop into that first slot to replace and
audition different connected microphones
during a recording session.

REARRANGE ACTIVE RACKS

Clicking and Dragging an Active Digital
Rack Space overtop of an already
placed Digital Rack Space will initiate a
flip or alternating signal flow between
the 2 Active Digital Rack Spaces.

This allows for quick review and A/B
comparisons when select ing your
preferred signal flows.

PATCH MANUAL

31

A/B ENTIRE SIGNAL CHAINS

Using the Routings Dropdown Menu,
a user can easily flip between various
stored routings for quick A/B or even
C comparisons. These signal chain
comparisons can be performed
during playback of any audio signals
passing through the system or while
playback is stopped.

Users can also alternate between 2
different routing signal chains by
utilizing the Undo/Redo buttons
located to the left side of the
Routings Menu.

USER TIPS & TRICKS

TROUBLESHOOTING

PATCH Unit doesn’t power on.

-

Confirm 24VDC Power supply pin insertion is properly connected and threaded locking sleeve is hand tightened."

-

Confirm front panel rocker switch is pushed in upwards position showing vertical line “|” icon & blue LED power indicator is illuminated. "

-

Confirm that wall power source is working by plugging in another device.

PATCH Hardware & Software not

communicating.

-

Confirm that supplied (USB-A to USB-B) cable is fully inserted into the rear side of the PATCH Hardware Unit and corresponding CPU
controller. "

-

Confirm whether the Signal Host Blue LED is illuminated Solid Blue or Flashing. "

-

Close the PATCH APP Software and turn off the PATCH Hardware Unit. Wait 30 seconds and turn on the PATCH Hardware Unit & Reopen
PATCH APP Software. "

-

If the Host Signal LED on the Hardware Unit is solid but the Host Signal Indicator in the PATCH APP is flashing, you must click Settings >
Multiple Unit Setup and ensure that your PATCH Serial Number is in the first slot, then click Save Setup. "

-

Try different USB-A to USB-B Cable.

PATCH APP Download & Install error.

-

Confirm that your CPU Security/Privacy (&/or) Firewall are not restricting the PATCH APP Software to properly install. Mac OSX users may
experience an “Unrecognized developer error” that requires opening “User Preferences > Security & Privacy > Open Application Anyways

48V Phantom Power is not working.

-

Confirm that 48V icon is illuminated in Blue & your microphone is placed in the first Digital Rack Space Slot. "

-

Confirm that the 48V Master Bypass Switch in the Hardware Setup Menu is placed in the “On” position."

-

Confirm that your microphone is connected to the proper Input # on the rear side of the unit with the corresponding Digital Rack Space #.

There is a light humming or whirring noise

coming from the left side of my PATCH System.

-

The PATCH Hardware Unit is equipped with a small cooling fan that is mounted on the right side of the Hardware Unit. This small cooling fan
is controlled by a thermostat that will engage and disengage during the use of your System & change speeds depending on the amount of
cooling required. It is completely normally for the fan to turn on & off during the use. "

-

Never block or restrict airflow to the PATCH Hardware Unit. Always Ensure this Fan is not blocked by cables or anything else restrictive.

Slight popping or clicking sometimes when

rearranging Active Racks.

-

It is completely normal to sometimes hear, slight popping or clicking when rearranging active digital rack spaces during play back. This
popping or clicking is a result based upon the type of audio signal currently being played through the PATCH system.

The PATCH System self-shutdown and/or

rebooted itself during use.

-

The PATCH Hardware Unit is equipped with a failsafe temperature sensor that will shut the system down to avoid any internal damage if
overheating is present. It is not recommended to have the PATCH Hardware unit mounted directly near any hot or tube based hardware units
as this may result in tripping the failsafe temperature sensor. "

-

The PATCH Hardware Unit is also equipped with a small internal fan to help assist with internal heat removal.

Front Inputs or Outputs are not working.

-

Confirm that the “Front Inputs” or “Front Outputs” toggle switches are engaged. When engaged there will be a Blue dot located next to the
switches in the PATCH APP Software. "

-

(If) using Multi-Unit setup, confirm that “Front I/O Toggle Controls” in the bottom right side corner is selected to all units.

The PATCH System is not responding properly

or behaving unexpectedly.

-

Export all previously “Saved” routings and “Hardware Setup Menu” settings. Ensure these are stored in a safe back-up folder. Open the
Settings > Restore to Factory and allow the System to completely restore back to Factory Default Settings. Once performed, turn off the
PATCH Hardware System, Close and Delete the PATCH APP application. Reinstall the latest PATCH APP Software version and turn on the
Hardware, followed by reimporting all Saved Routings & Hardware Setups. "

-

(If) problem persists, please contact Support (www.flockaudio.com/support)

Troubleshooting Tips

PATCH MANUAL

32

TROUBLESHOOTING

SOFTWARE & SYSTEM REQUIREMENTS

Software Compatibility & System Requirements

OSX: 10.7 Lion or Later (Newer)

Disk Space: Minimum 512 MB available disk space

USB: 1x USB 2.0/3.0 Port (Per PATCH System)
Required USB bandwidth: 80%-90%

Memory(RAM): 4GB Minimum (8GB or more recommended)

CPU: Intel Core 2 Duo (Minimum) Intel Core i3 ™ or higher (Recommended)
Internet Connection: Internet Connection is required for activation and updates.

OS: Windows 7 or Later (Newer)

Disk Space: Minimum 512 MB available disk space

USB: 1x USB 2.0 Port (Per PATCH System)
Required USB bandwidth: 80%-90%

CPU: Intel or AMD equivalent CPU with at least 2GHz operating frequency

Memory (RAM): 4GB Minimum (8GB or more Recommended)
Internet Connection: Internet Connection is required for activation and updates.

PATCH MANUAL

33

SOFTWARE & SYSTEM REQUIREMENTS

USER NOTICES & WARRANTY

User Notices & Warranty

WARRANTY

Depending on the warranty service chosen by the user at the time of
purchase, the Flock Audio Support Warranty Programs will differ as
per below. PLEASE NOTE: IN ORDER TO PROCESS WARRANTY CLAIMS

YOU MUST KEEP THE ORIGINAL BOX & PACKAGING FOR SHIPPING, DO
NOT DISCARD BOX & FOAM INSERTS!

STANDARD LIMITED WARRANTY

All PATCH Systems include a 1 Year Standard Limited Warranty that
covers all manufacturer defects and/or failures from factory. This
warranty program comes standard with all Flock Audio PATCH System
purchases once the hardware is registered at (www.flockaudio.com/
myaccount). The Warranty can be upgraded from the Standard Limited
Warranty program to the premium Flock Audio SECURE up to one
month after the registered activation.

IMPORTANT NOTICE RE: POWER SUPPLY

The PATCH System hardware is to be powered by a certified CSA/UL
60950-1 +Am1 + Am2 or CSA/UL 62368-1 (Edition 2) external power
adapter with a rated output of 24VDC, 4.17A, 100W max or
equivalent specifications.

EXTERNALLY CONNECTED HARDWARE RISK

REPAIRS

If you are having trouble with your PATCH System and trouble shooting
suggestions did not work, please visit (www.flockaudio.com/support) for
further details & to contact our Technical Support Team.

USER MAINTENANCE

It is NEVER RECOMMENDED to self service a Flock Audio PATCH System
or expose the internal components by opening the unit. Risk, Injury &/or
Death may occur if you open a Flock Audio PATCH System and will void any
active warranty immediately. The PATCH System doesn’t contain any user
replaceable or removal parts.

Any User Maintenance &/or Repairs are required to be performed by a
Certified Flock Audio Support repair service technician. These Certified
Support Technicians can be located by visiting Flock Audio Support
(www.flockaudio.com/support).

SIMPLE USER CARE

When mounting your Flock Audio PATCH System, it is recommended to use
a Nylon or Plastic Rack Screw Washer to avoid scratching or damaging the
rack ears on the front panel faceplate.

PATCH MANUAL

It is at the risk of the user to follow the proper usage instructions of
this device as dictated in this manual. It is important to follow the
proper recommended connection methods in order to successfully
route and operate the PATCH System. Flock Audio Inc. cannot be
held liable for any damages caused to other connected audio
hardware or injury due to improper use of the PATCH System.

34

To keep your front panel clean of dust and debris, it is recommended to use
canned air to remove dust and/or a lightly damp microfibre cloth to gently
wipe the front panel face plate. Do Not apply pressure to the LED
Indicators or other protruding components on the faceplate (I.E. Power

Switch etc.)

70208097

USER NOTICES & WARRANTY

www.flockaudio.com

70208097

PATENT PENDING

© 2018 Flock Audio Inc. All Rights Reserved