MANUALS, FUSES, OR DISPOSABLE BATTERIES. FLIR FURTHER EXPRESSLY DISCLAIMS ANY WARRANTY COVERAGE WHERE THE
ALLEGED NONCONFORMITY IS DUE TO NORMAL WEAR AND TEAR, OTHER ALTERATION, MODIFICATION, REPAIR, ATTEMPTED
REPAIR, IMPROPER USE, IMPROPER MAINTENANCE, NEGLECT, ABUSE, IMPROPER STORAGE, FAILURE TO FOLLOW ANY
PRODUCT INSTRUCTIONS, DAMAGE (WHETHER CAUSED BY ACCIDENT OR OTHERWISE), OR ANY OTHER IMPROPER CARE OR
HANDING OF THE PRODUCTS CAUSED BY ANYONE OTHER THAN FLIR OR FLIR’S EXPRESSLY AUTHORIZED DESIGNEE.
THIS DOCUMENT CONTAINS THE ENTIRE WARRANTY AGREEMENT BETWEEN PURCHASER AND FLIR AND SUPERSEDES ALL
PRIOR WARRANTY NEGOTIATIONS, AGREEMENTS, PROMISES AND UNDERSTANDINGS BETWEEN PURCHASER AND FLIR. THIS
WARRANTY MAY NOT BE ALTERED WITHOUT THE EXPRESS WRITTEN CONSENT OF FLIR.
6. WARRANTY RETURN, REPAIR AND REPLACEMENT. To be eligible for warranty repair or replacement, Purchaser must notify
FLIR within thirty (30) days of discovering of any apparent defect in materials or workmanship. Before Purchaser may return a
Product for warranty service or repair, Purchaser must first obtain a returned material authorization (RMA) number from FLIR.
To obtain the RMA number Owner must provide an original proof of purchase. For additional information, to notify FLIR of an
apparent defect in materials or workmanship, or to request an RMA number, visit . Purchaser is solely
responsible for complying with all RMA instructions provided by FLIR including but not limited to adequately packaging the
Product for shipment to FLIR and for all packaging and shipping costs. FLIR will pay for returning to Purchaser any Product that
FLIR repairs or replaces under warranty.
FLIR reserves the right to determine, in its sole discretion, whether a returned Product is covered under Warranty. If FLIR
determines that any returned Product is not covered under Warranty or is otherwise excluded from Warranty coverage, FLIR
may charge Purchaser a reasonable handling fee and return the Product to Purchaser, at Purchaser’s expense, or offer
Purchaser the option of handling the Product as a non -warranty return.
7. NON-WARRANTY RETURN. Purchaser may request that FLIR evaluate and service or repair a Product not covered under
warranty, which FLIR may agree to do in its sole discretion. Before Purchaser returns a Product for non -warranty evaluation and
repair, Purchaser must contact FLIR by visiting to request an evaluation and obtain an RMA. Purchaser is
solely responsible for complying with all RMA instructions provided by FLIR including but not limited to adequately packaging
the Product for shipment to FLIR and for all packaging and shipping costs. Upon receipt of an authorized non -warranty return,
FLIR will evaluate the Product and contact Purchaser regarding the feasibility of and the costs and fees associated with
Purchaser’s request. Purchaser is responsible for the reasonable cost of FLIR’s evaluation, for the cost of any repairs or services
authorized by Purchaser, and for the cost of repackaging and returning the Product to Purchaser.
Any non-warranty repair of a Product is warranted for one hundred eighty days (180) days from the date of return shipment by
FLIR to be free from defects in materials and workmanship only, subject to all of the limitations, exclusions and disclaimers in
this document.
9.2 FLIR Test and Measurement Limited 2 Year Warranty
A qualifying FLIR Test and Measurement product (the “Product”) purchased either directly from FLIR Commercial Systems Inc
and affiliates (FLIR) or from an authorized FLIR distributor or reseller that Purchaser registers on-line with FLIR is eligible for
coverage under FLIR’s Limited Warranty, subject to the terms and conditions in this document. This warranty only applies to
purchases of Qualifying Products (see below) purchased and manufactured after April 1, 2013.
PLEASE READ THIS DOCUMENT CAREFULLY; IT CONTAINS IMPORTANT INFORMATION ABOUT THE PRODUCTS THAT QUALIFY
FOR COVERAGE UNDER THE LIMITED WARRANTY, PURCHASER’S OBLIGATIONS, HOW TO ACTIVATE THE WARRANTY,
WARRANTY COVERAGE, AND OTHER IMPORTANT TERMS, CONDITIONS, EXCLUSIONS AND DISCLAIMERS.
1. PRODUCT REGISTRATION. To qualify for FLIR’s Limited Warranty, Purchaser must fully register the Product directly with FLIR
on-line at within Sixty (60) DAYS of the date the Product was purchased by the first retail customer (the
“Purchase Date”). Qualifying PRODUCTS THAT ARE NOT REGISTERED ON-LINE WITHIN SIXTY (60) DAYS OF THE PURCHASE DATE
WILL HAVE A LIMITED ONE YEAR WARRANTY FROM DATE OF PURCHASE.
2. QUALIFYING PRODUCTS. Upon registration, Test and Measurement products that qualify for coverage under FLIR’s Limited
Warranty are: VS70 Videoscope, VSAxx Articulation Camera, VSCxx Camera, VSSxx Probe Spool, VST handset, MR02 Pin
Extension Probe, and TAxx not including accessories which may have their own warranty.
3. WARRANTY PERIODS. The applicable Limited Warranty Period measured from the Purchase data are:
www.GlobalTestSupply.com