FLIR SyncroIP Series Software Manual

formerly

SyncroIP Series IP Cameras

Software Manual

Instruction Manual

English Version 1.0

www.digimerge.com www.flir.com/security

TABLE OF CONTENTS

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Web Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Internet Explorer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safari Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

PTZ Controls (PTZ Cameras Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

PTZ Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Goto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Profile Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Zoom and Focus (Motorized Lens Cameras Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

TCP-IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

PPPoE (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

IP Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

SMTP (Email) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

SNMP (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Multicast (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

IEEE802 (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

QOS (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Video Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Video Masking (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Alarm (Cameras with Alarm I/O Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

No SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Capacity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

SD Card Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Disconnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

IP Conflict . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Record Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Snapshot Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Holiday Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Destination - Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Destination - Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Destination - FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Record Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

General - Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Import/Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Auto Maintain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Playback (Cameras with microSD Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Backing up Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing a Firmware Upgrade Over the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing a Firmware Upgrade Over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

FLIR SyncroIP Central Management Software For PC . . . . . . . . . . . . . . . 41

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing FLIR SyncroIP CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Adding an IP camera from the Local Area Network (LAN) . . . . . . . . . . . . . . . . . . . . . 42

Adding an IP camera using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

CMS Live Viewing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Running Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Opening Cameras from E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring CMS Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Changing the CMS Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Adding User Accounts to the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Multi-Monitor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Opening Cameras in Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Managing Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Smartphone and Tablet Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Connecting to your IP camera on an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Viewing Videos with Local File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Connecting to your IP camera on an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Using Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Connecting to your IP Camera on an Android Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Viewing Snapshots and Videos with Local Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using Playback Mode on Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Connecting to your IP Camera on an Android Tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Playback Mode on Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

iii

OVERVIEW

This manual covers the following topics related to your FLIR SyncroIP camera:

• Web browser configuration interface (page 2).

• Firmware update tool (page 38).

• PC CMS Software (page 41).

• Smartphone / tablet apps (page 56).

Notes

• For physical installation instructions, please refer to the Quick Connection Guide for your camera model.

• The following models have a different web interface and supporting software: DND13TL2, DNB14L2, DNB13TL2, DNV14TL2, DNE14TL2. For instructions, please refer to the respective manual for these cameras.

Web Configuration Interface

Click Allow or Install

Enter user name (default: admin) Enter password (default: admin)

WEB CONFIGURATION INTERFACE

The camera includes a built-in web interface that can be accessed using a web browser.

Supported Browsers

• Google Chrome, Mozilla Firefox, and Apple Safari® (via Webplugin)

• Microsoft Internet Explorer® 8.0 or later, 32-bit version (via ActiveX®)

Internet Explorer Setup

1. Open Internet Explorer and enter the camera’s IP address in the address bar in the following format:

http://IP address:HTTP Port

• For example:

2. A notification bar appears asking if you would like to install ActiveX® plugins. Click Install or Allow to install the plugins.

3. Enter the camera user name (default: admin) and password (default: admin) and click Login.

http://192.168.0.100:80

Safari Setup

1. Open Safari® and enter the camera’s IP address in the address bar in the following format:

http://IP address:HTTP Port

• For example:

http://192.168.0.100:80

2. Enter the camera user name (default: admin) and password (default: admin) and click Login.

Web Configuration Interface

Double-click to install the plugin

3. Click Please click here to download and install the plug-in.

4. Double-click we

bplugin.pkg in the downloads list to install. Follow the prompts to install.

NOTE: If video from the camera does not appear after installation, quit Safari by right-clicking

on the Safari icon in the dock and then selecting Quit. Then restart Safari and log back into your camera.

Live View

Upon login, the web interface opens to the Live View.

NOTE: Some functions are available.

tream/Protocol Select: All

1. S

• Main Stream: Click to view the and resolution, but requires higher bandwidth.

not available on all IP camera models, based on the features

ows you to select the video stream and protocol used in Live View.

Main Stream. The Main Stream provides better picture quality

Web Configuration Interface

Brightness

Contrast

Hue

Saturation

• Sub Stream: Click to view the Sub Stream. The Sub Stream is recommended for better performance when viewing the camera remotely.

• Protocol: Select the protocol that will be used to stream video: TCP or UDP.

NOTE: Multicast is not supported.

2. Video Display Controls

• Color Settings: Click to open color settings.

• Original Size: Click to view the video in its original size. This depends on the resolution and if you are viewing the Main Stream or Sub Stream.

• Full Screen: Click to view the video in full screen. Double-click or press ESC to exit full screen.

• Width/Height Ratio: Click select Original to use the original proportions of the image or Adaptive to adapt the image proportions to the size of the screen.

• Realtime/Fluency: Click to select Realtime, Normal, or Fluency.

• PTZ Controls (PTZ cameras only): Click to hide/show PTZ camera controls. For details, see “PTZ Controls (PTZ Cameras Only)” on page 5.

3. Menu Tabs

• Live: C

lick to access Live View.

• Playback: Click to playback video from the camera’s microSD card (cameras that support microSD only).

• Setup: Click to setup camera functions.

• Alarm: Click to configure alarms.

• Logout: Log out of the camera.

4. Live View F

unctions

• Alarm Output: Click to activate an alarm output device connected to the camera (cameras with alarm I/O only).

• Digital Zoom: Click to activate digital zoom mode. Then, click-and-drag in the video area to select an area to zoom in.

Web Configuration Interface

Click the arrows to move the camera

Click middle button and then click and drag on the video to move the camera

Adjust the camera speed

Adjust the zoom

Adjust the focus

Adjust the iris

• Snapshot: Click to save a snapshot from the camera to your computer hard drive. To configure the folder where snapshots are saved, see “Path” on page 14.

NOTE: Depending on your computer’s security settings, you may need to run your browser as administrator to save snapshots or manual recordings.

• Triple Snapshot: Sav

e the next three frames from the camera as snapshots.

• Manual Record: Click to start manually recording live video to your computer hard drive. Click again to stop recording. To configure the folder where manual recordings are saved, see “Path” on page 14.

• Manual Focus (motorized lens cameras only): Click to display the AF Peak and AF Max parameters for auto focus. The closer AF Peak and AF Max are, the better the focus effect is. To configure auto focus, see “Zoom and Focus (Motorized Lens Cameras Only)” on page 11.

• Audio Output: Click to mute/un-mute audio coming from the camera (audio-enabled cameras only; must have self-powered microphone connected to the camera).

• Intercom: Click to activate the intercom to the camera (audio-enabled cameras only; must have amplifier or speakers connected to the camera.

• Help: Click to access the built-in help file.

PTZ Controls (PTZ Cameras Only)

From Live View, click to open the PTZ control panel.

PTZ Control Panel

Scan

You can use the Scan function to have the camera move automatically between two points.

To configure scan function:

Web Configuration Interface

Set up Scan

Save right position

Save left position

Start Scan

Select Scan

Select Preset

Enter the preset number

Go to preset

Save preset

Delete preset

Select Scan under PTZ Settings.

2. Click Set.

3. Move the camera into the desired left position and then click Set Left to sa

ve.

4. Move the camera into the desired right position and then click Set Right to sa

5. Click Save.

Click Start to sta

rt the Scan.

ve.

Preset

You can save preset positions in the camera to recall them later.

To save presets:

1. Select Pres

2. Enter the number of the preset you would like to save.

3. Move the camera into the desired position.

4. Click Add

To go to a preset:

1. Enter the number of the preset you would like to go to.

2. Click Go

o delete presets:

et under PTZ Settings.

to save the preset.

to.

Web Configuration Interface

Select Pattern

Enter pattern number

Start/stop pattern

Start recording pattern

Delete pattern Configure pattern Stop recording pattern

1. Enter the number of the preset you would like to save.

2. Click Del.

Pattern

You can use the pattern function to record a series of camera movements to recall later.

To save a pattern:

1. Select Pat

tern under PTZ settings.

2. Enter the number of the pattern you would like to save.

3. Click Add.

Click Start Rec. Use the PTZ c

ontrols to save a series of movements.

5. When you finish recording the pattern, click Stop Rec.

To run a pattern:

• Click Start.

Web Configuration Interface

Select Goto

Set horizontal angle

Set vertical angle

Set zoom level

Click to goto position

Goto

The Goto function allows you to move the camera to a position with specified parameters.

To move the camera to a specified position:

1. Select Go

2. Enter the Ho

3. Enter the Ve

4. Enter the Zoom l

5. Click Go

to under PTZ settings.

rizontal Angle you would like to move the camera to between 0~3550.

rtical Angle you would like to move the camera to between 0~900.

evel between 1~128.

to to go to the specified position.

Web Configuration Interface

Setup

The Setup menus allow you to configure camera settings.

Camera

Conditions

The Conditions menu allows you to configure the image sensor settings for the camera. As you make adjustments, the effects will be shown in the video display.

NOTE: Some settings describ camera model.

To configure the image se

1. Configure the following:

• Pr

ofile: Select the camera settings profile you would like to configure: Day, Night, or Normal.

• Brightness: Adjust the brightness of the image between 0 and 100.

• Contrast: Adjust the contrast of the image between 0 and 100.

• Saturation: Adjust the color saturation of the image between 0 and 100.

• Sharpness: Adjust the sharpness of the image between 0 and 100. Higher sharpness will make edges in the image clearer, but may increase noise in the picture.

• Anti-flicker: Select the anti-flicker mode depending on the environment:

• Outdoor:

• 50

• 60 America).

• Exposur

• Aut environment.

• Lo in the image. Set the minimum and maximum Gain Scope. Increasing the max gain will increase the noise reduction.

Hz: The system will compensate for lighting using 50Hz AC power (i.e. for Europe). Hz: The system will compensate for lighting using 60Hz AC power (i.e. for North

e: Select the exposure mode.

w Noise: The system will automatically adjust the gain to reduce the amount of noise

The system will use the exposure mode to adjust for lighting.

o: The system will automatically adjust the brightness and exposure based on the

ed below may not be available, depending on the features of your

nsor settings:

Web Configuration Interface

• Low Motion Blur: The system will automatically adjust the shutter to reduce motion trails in the image. Set the minimum and maximum Shutter Scope.

• Manual: Configu

re manual exposure settings. Configure the Shutter Regulate and Gain

Scope.

• Pr

ofile: Select the white balance mode.

o: Automatic white balance.

• Aut

• Sunny:

• Night: White

• Cus

White balance mode for daylight.

balance mode for night time.

tomized: Manual white balance. Use the sliders to configure the Red Control and

Blue Control.

• Aut

o Iris (auto iris cameras only): Select ON to enable auto iris or OFF to disable auto iris.

• Day & Night: Select one of the following day / night modes.

• Co

lor: Camera will be in day mode at all times.

• Aut

o: Camera will automatically change between day and night mode based on the

lighting.

• B/W

• BL

C Mode: Select one of the following modes:

: Camera will be in black and white at all times.

C (Backlight Compensation): The camera automatically adjusts the exposure for a

• BL clearer image in the darkest areas of the video. Click Default to use default settings or Customized to adjust the BLC area. The darker the area you select, the brighter the image will be.

• WDR

(Wide Dynamic Range): The camera compensates for changes in brightness across the image to enhance the picture quality of both light and dark areas. Adjust the WDR level between 1 and 100.

C (Highlight Compensation): The camera dims the brightest areas of the image to

• HL make them clearer. Adjust the HLC level between 1 and 100.

• Off: Disabl

• Mi

rror: Select ON to flip the camera left and right.

e this function.

• Flip: Select one of the options to flip the image or No Flip to disable. Note that 90° rotations are not supported if the Main Stream is set above 720p resolution.

2. Click Sav

e to save changes. Click Cancel to return to last saved configuration. Click Default

to return to factory defaults.

Profile Management

The Profile Management tab allows you to set which Condition Profile to use at what times.

To configure the condition profile:

1. Select one of the following options:

Web Configuration Interface

• Normal: Camera will use the Normal profile at all times.

• Full Time: Select the profile the camera will use at all times.

• Schedule: Configure a schedule that the camera will use for Day (yellow) and Night (black) profiles. Click and drag in the time bar to set the schedule.

2. Click Save to save changes.

Zoom and Focus (Motorized Lens Cameras Only)

For motorized lens cameras, you can use the Zoom and Focus tab to adjust the lens.

• Zoom: Click +/- or use the slider to adjust the zoom level.

• Focus: Click +/- or use the slider to adjust the focus.

• Auto Focus: Click to have the camera automatically adjust the focus to the currently selected zoom level.

NOTE: Adjus

tments in this menu are automatically saved.

Web Configuration Interface

Video

The Video menu allows you to configure the encoding settings for the camera. Video settings are divided into Main Stream and Sub Stream.

To configure video quality settings:

1. Check Ena

2. For the Main Stream and Sub Stream, configure the following:

ble under Sub Stream to enable the sub stream or uncheck to disable.

• Co

de Stream Type: For the Main Stream, select General to configure settings when motion

is not detected or Motion to configure settings when motion is detected.

• Encode Mode: Select the encoding type: H.264 (Main H.264 profile), H.264H (High Profile H.264), H.264B (Baseline H.264 profile), MJPEG.

NOTE: A much MJPEG. It is recommended to use H.264 unless you have special requirements.

• Resolution: Sel recommended bit rate depending on the resolution selected.

NOTE: Y

• F

• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate). If you select VBR, you can select the Video Quality between 1 (lowest) and 6 (best).

• Reference Bit Rate: Recommended bit rate range based on the resolution and frame rate settings you have selected.

• Bit Rate: Select the desired bit rate for each video stream or select Customized and enter the bit rate in Kbps.

• I Frame: Select the interval for I frames. It is recommended to select 2 unless you have special requirements.

ou may not set the resolution above 720p if the Flip function is activated.

rame Rate (FPS): Select the desired frame rate for the video stream between 1 and 30 FPS.

higher bitrate and faster connection is required to maintain image quality using

ect the desired resolution for the video stream. There is a different

3. Under W

4. Under W

5. Click Sav

atermark Settings, check to enable watermark to protect against video tampering. atermark Character, enter the desired watermark text.

e to save changes.

Web Configuration Interface

Snapshot

The Snapshot menu allows you to configure images quality settings for snapshots.

To configure snapshots:

1. Configure the following:

• Snapsh Event to configure snapshots activated by alarms.

• Image Size: The image size of snapshots is the same as the resolution for the stream selected.

• Quality: Select the image quality for snapshots between 1 (lowest) and 6 (highest).

• Snapshot Stream: Select Main Stream to take snapshots from the Main Stream or Sub Stream to take snapshots from the Sub Stream.

• Interval: Select the interval between snapshots between 1 and 7 seconds.

ot Type: Select General to configure snapshots taken using scheduled recording. Select

2. Click Sav

e to save changes.

Overlay

The Overlay tab allows you to configure the OSD text on the camera video display.

To configure the OSD:

1. Check Priv areas. You may have up to 4 privacy areas.

• Click the corners of a privacy area to adjust the size of the privacy area.

Right-click to delete the currently selected privacy area.

•

acy Masking to enable privacy masking. Then, click Setup to configure privacy

• Click and drag outside of the privacy areas to create a new privacy area.

• Click Save to save changes.

2. Under Channel Titl

e, check to show the channel title. Click Setup to enter a custom channel

title.

3. Under Time T

itle, check to show the time. Click Setup and then check Week Display to show

the day of the week.

Web Configuration Interface

4. Under Location, check to add a custom message, and then click Setup to enter a custom message up to 5 lines.

5. Click Sav

e to save changes.

Path

The Path tab allows you to configure the folder where snapshots and manual recordings are saved.

To configure the recording and snapshot folder:

1. Configure the following:

• Snapshot P select a different folder.

• Record Path: The folder on your hard drive where manual recordings are stored. Click Browse to select a different folder.

ath: The folder on your hard drive where snapshots are stored. Click Browse to

2. Click Sav

e to save changes.

Network

TCP-IP

The TCP-IP menu allows you to configure the camera for DHCP or Static IP addressing.

To configure IP address settings:

1. Under Ho

2. Under IP

st Name, enter the Host Name for the camera up to 32 characters. Version, select IPV4 or IPV6.

Web Configuration Interface

3. Under Mode, select Static or DHCP. If you select Static, configure the IP Address, Subnet Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server.

4. Click Save t

o save changes.

Connection

The Connection menu allows you to configure the camera ports and maximum connections to the camera. You must port forward the HTTP (default: 80) and TCP (default: 35000) port numbers on your router to enable remote connection to your camera

NOTE: If you are not using an and are setting up multiple cameras in the same network for

emote access, you must assign unique TCP and HTTP ports for each camera. Two cameras

r cannot share the same port number.

To configure connection settings and ports:

1. Under Max C

onnection, enter the maximum number of devices that can connect to the

camera at the same time between 1 and 20.

2. Configure the following port settings:

• TCP Port: En

ter the TCP (Client) Port number (default: 35000). The TCP port is used to stream video to remote computers or mobile devices. The TCP Port must be port forwarded to enable remote connection to your camera.

• UDP Port: Enter the UDP Port number (default: 37778). The UDP Port is used for special applications only.

• HTTP Port: Enter the HTTP Port (default: 80). The HTTP Port is used to access the camera’s web interface. The HTTP Port must be port forwarded to enable remote access.

NOTE: If y

TTP port in your web browser to access the camera (e.g.

• RTSP Port: Ent

3. (Optional) To enable HTTPS, check HTTPs

ou change the HTTP Port to anything other than 80, you must enter colon (:) and the

http://tomsmith.myddns-flir.com:85

er the RTSP Port (default: 554). The RTSP Port is used for special applications.

On. To connect to the camera using HTTPS, you must forward the HTTPS port (default: 443) on your router. You must also connect to the camera using the following format:

• https://IP or DDNS address:HTTPS Port

• For example:

https://tomsmith.myddns-flir.com:443

Web Configuration Interface

4. (Optional) To configure the HTTPS port, enter the custom port number under HTTPS Port (default: 443).

5. Click Sav

e to save changes.

PPPoE (Unsupported)

DDNS

The DDNS menu allows you to set up the camera with a free FLIR DDNS account for remote connectivity. You can register for a FLIR DDNS account at ddns.myddns-flir.com.

To configure DDNS:

1. Under Se

2. Under Do

rver Type, check the checkbox and select FlirDDNS.

main Name, enter the Domain Name from the confirmation email you received after

registering for DDNS.

3. Under Us

4. Under Pa

5. Click Sav

NOTE: It

ername, enter the User Name from the confirmation email. ssword, enter the Password from the confirmation email.

may take between 10~15 minutes for the DDNS server to update with your new DDNS

address.

IP Filter

The IP Filter allows you to create a white list of device MAC or IP addresses that can access the camera. If you use the IP filter menu, devices that are not on the white list will not be able to

Web Configuration Interface

If you enable the IP filter the camera will block any device that is not listed. Make sure the correct devices are added to the list, or you may not be able to access the camera.

remotely connect to the camera.

To filter connections based on IP or MAC addresses:

1. Click A

2. Select IP A

dd IP/MAC.

ddress or MAC Address and then enter the address of the device you would like to

add to the white list.

3. Click Sav

4. Check T

5. Click Sav

rusted Sites.

e to save changes.

SMTP (Email)

The SMTP menu allows you to set up email alerts for motion or alarms.

To configure SMTP Settings:

1. Under SM

TP Server, enter the SMTP server address.

Web Configuration Interface

2. Under Port, enter the Port used by the server.

3. Check Anonymity if

the server allows anonymous logins or uncheck to enter credentials to

access the server.

4. Under Us

5. Under Pa

6. Under Se

7. If the server uses encryption, select SS

8. Under Interv

ername, enter the user name of the sender’s account. ssword, enter the password of the sender’s account.

nder, enter the sender’s email account.

L or TLS under Authentication.

al, select the interval for sending email alerts. The system will only send email

alerts after this interval has passed.

9. Check He

alth Mail to enable the camera to send health alerts. If you enable health alerts,

enter the interval in seconds under Update Period.

10. Click Em

11. Click Sav

ail Test to send a test email using the settings you have entered.

e to save changes.

UPnP

UPnP allows you to map port numbers between the LAN and the Internet. Depending on your router version, you may need to disable UPnP function.

Bonjour

The Bonjour menu allows you to enable the Bonjour service to easily detect the camera on a local network when using a Mac.

To enable / disable the Bonjour service:

1. Check Ena

2. Under Se camera through Bonjour in Safari.

3. Click Sav

ble to enable Bonjour or uncheck to disable.

rver Name, enter the name of the camera that will show up when accessing the

e to save changes.

Web Configuration Interface

Click Bonjour

Double-click the camera

To access the camera through Bonjour:

1. In Safari, click

2. Click Bonj

3. Double-click the IP camera to open it in a browser tab.

our, the IP Camera will appear in the list.

to open the Bookmarks menu.

SNMP (Unsupported)

Multicast (Unsupported)

IEEE802 (Unsupported)

QOS (Unsupported)

Event

Video Detect

The Video Detect menu allows you to set up motion detection and recording.

NOTE: Recording functions require an FTP server or microSD card. Some camera models do not supp

ort microSD recording.

To set up motion detection settings:

Web Configuration Interface

Click Setup to select the day to configure

Click the checkboxes to apply the same schedule to multiple days

Configure up to 6 time periods

1. Check Enable to enable motion detection.

2. To configure a schedule when motion detection will be activated, click Setup next t Period.

o Working

• Select the day you would like to configure by clicking the Setup buttons. Y

ou can apply the

same schedule to multiple days using the checkboxes.

• Configure up to 6 time periods when motion detection will be activated.

• Click Save. Repeat the steps above if you would like to apply a different schedule to different days.

3. Under Anti-dither, enter

the anti-dither time. After a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event, rather than creating a new motion event.

4. To configure the motion grid, click Setup next

to Area.

• Areas where motion detection is enable are represented by yellow boxes.

• To r

esize an area, click on one of the corners and drag.

• To move an area, click inside and drag.

• Right-click to delete the selected area.

• Click and drag outside of all areas to draw a new area. You may have up to 4 motion areas.

• Use the sliders to adjust the Sensitivity and Threshold for motion detection.

• The Sensitivi

y determines how sensitive the camera is to motion. For example, if the

sensitivity is high, small amounts of motion will score higher on the graph. It is recommended to select a Sensitivity between 30~70.

• The Threshold det

ermines how much motion is required to trigger an alarm or recording. It is represented by the horizontal line on the graph. If the amount of motion in the area exceeds this line, it will trigger an alert. It is recommended to select a Threshold between 10~50.

• Each motion area can have a separate Sensitivity and Threshold value.

Web Configuration Interface

Threshold

Amount of motion detected

• Click Save.

5. Check Record to record when motion is detected. microSD or FTP recording must be configured to use this function.

6. Enter number of seconds the camera will record after motion is detected under Record Delay.

7. Check Relay Out

to trigger an external alarm device when the camera detects motion. The

camera must have an Alarm Output to use this function.

8. Enter the number of seconds the camera will trigger the

9. Check Send Email

for the camera to send an email alert when motion is detected. Email

external device under Alarm Delay.

settings must be configured to receive email alerts.

10. Check Snapshot f

or the camera to save a snapshot when motion is detected. microSD or FTP

recording must be configured to use this function.

11. Click Sav

e to save changes.

Video Masking (Unsupported)

Alarm (Cameras with Alarm I/O Only)

The Alarm menu allows you to configure settings for alarm devices. Your camera must have an alarm I/O connector to use alarm devices.

To configure alarm device settings:

+ 59 hidden pages

FLIR SyncroIP Series Software Manual

Specifications and Main Features

Frequently Asked Questions

User Manual