FLIR SyncroIP Series Software Manual

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formerly

SyncroIP Series IP Cameras

Software Manual

Instruction Manual

English Version 1.0

www.digimerge.com www.flir.com/security

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TABLE OF CONTENTS

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Web Configuration Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Supported Browsers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Internet Explorer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safari Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Live View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

PTZ Controls (PTZ Cameras Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

PTZ Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Goto . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Profile Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10

Zoom and Focus (Motorized Lens Cameras Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

TCP-IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

PPPoE (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

DDNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

IP Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

SMTP (Email) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

UPnP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

SNMP (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

Multicast (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

IEEE802 (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19

QOS (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Event . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Video Detect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Video Masking (Unsupported) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Alarm (Cameras with Alarm I/O Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

No SD Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Capacity Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

SD Card Error . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Disconnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

IP Conflict . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

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Record Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Snapshot Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

Holiday Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Destination - Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Destination - Local . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Destination - FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

Record Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28

System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

General - Date & Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

Account . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Import/Export . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Auto Maintain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Version . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Playback (Cameras with microSD Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Backing up Video Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Upgrade Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing a Firmware Upgrade Over the LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Installing a Firmware Upgrade Over the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

FLIR SyncroIP Central Management Software For PC . . . . . . . . . . . . . . . 41

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Installing FLIR SyncroIP CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

Adding an IP camera from the Local Area Network (LAN) . . . . . . . . . . . . . . . . . . . . . 42

Adding an IP camera using a DDNS address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

CMS Live Viewing Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Configuring Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Running Tasks and Projects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Using E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Configuring E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Opening Cameras from E-Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Configuring the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Configuring CMS Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Changing the CMS Admin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Adding User Accounts to the CMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Multi-Monitor Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54

Opening Cameras in Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Managing Secondary Monitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Smartphone and Tablet Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Connecting to your IP camera on an iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

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Viewing Videos with Local File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Using Playback Mode on iPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

Connecting to your IP camera on an iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Using Playback Mode on iPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Compatible Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Connecting to your IP Camera on an Android Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

FLIR SyncroIP NVR Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Viewing Snapshots and Videos with Local Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Using Playback Mode on Android Phones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73

System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

Connecting to your IP Camera on an Android Tablet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

FLIR SyncroIP NVR HD Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

Using Playback Mode on Android Tablets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Enabling Push Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Device Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

iii

Page 6

OVERVIEW

This manual covers the following topics related to your FLIR SyncroIP camera:

• Web browser configuration interface (page 2).

• Firmware update tool (page 38).

• PC CMS Software (page 41).

• Smartphone / tablet apps (page 56).

Notes

• For physical installation instructions, please refer to the Quick Connection Guide for your camera model.

• The following models have a different web interface and supporting software: DND13TL2, DNB14L2, DNB13TL2, DNV14TL2, DNE14TL2. For instructions, please refer to the respective manual for these cameras.

Page 7

Web Configuration Interface

Click Allow or Install

Enter user name (default: admin) Enter password (default: admin)

WEB CONFIGURATION INTERFACE

The camera includes a built-in web interface that can be accessed using a web browser.

Supported Browsers

• Google Chrome, Mozilla Firefox, and Apple Safari® (via Webplugin)

• Microsoft Internet Explorer® 8.0 or later, 32-bit version (via ActiveX®)

Internet Explorer Setup

1. Open Internet Explorer and enter the camera’s IP address in the address bar in the following format:

http://IP address:HTTP Port

• For example:

2. A notification bar appears asking if you would like to install ActiveX® plugins. Click Install or Allow to install the plugins.

3. Enter the camera user name (default: admin) and password (default: admin) and click Login.

http://192.168.0.100:80

Safari Setup

1. Open Safari® and enter the camera’s IP address in the address bar in the following format:

http://IP address:HTTP Port

• For example:

http://192.168.0.100:80

2. Enter the camera user name (default: admin) and password (default: admin) and click Login.

Page 8

Web Configuration Interface

Double-click to install the plugin

3. Click Please click here to download and install the plug-in.

4. Double-click we

bplugin.pkg in the downloads list to install. Follow the prompts to install.

NOTE: If video from the camera does not appear after installation, quit Safari by right-clicking

on the Safari icon in the dock and then selecting Quit. Then restart Safari and log back into your camera.

Live View

Upon login, the web interface opens to the Live View.

NOTE: Some functions are available.

tream/Protocol Select: All

1. S

• Main Stream: Click to view the and resolution, but requires higher bandwidth.

not available on all IP camera models, based on the features

ows you to select the video stream and protocol used in Live View.

Main Stream. The Main Stream provides better picture quality

Page 9

Web Configuration Interface

Brightness

Contrast

Hue

Saturation

• Sub Stream: Click to view the Sub Stream. The Sub Stream is recommended for better performance when viewing the camera remotely.

• Protocol: Select the protocol that will be used to stream video: TCP or UDP.

NOTE: Multicast is not supported.

2. Video Display Controls

• Color Settings: Click to open color settings.

• Original Size: Click to view the video in its original size. This depends on the resolution and if you are viewing the Main Stream or Sub Stream.

• Full Screen: Click to view the video in full screen. Double-click or press ESC to exit full screen.

• Width/Height Ratio: Click select Original to use the original proportions of the image or Adaptive to adapt the image proportions to the size of the screen.

• Realtime/Fluency: Click to select Realtime, Normal, or Fluency.

• PTZ Controls (PTZ cameras only): Click to hide/show PTZ camera controls. For details, see “PTZ Controls (PTZ Cameras Only)” on page 5.

3. Menu Tabs

• Live: C

lick to access Live View.

• Playback: Click to playback video from the camera’s microSD card (cameras that support microSD only).

• Setup: Click to setup camera functions.

• Alarm: Click to configure alarms.

• Logout: Log out of the camera.

4. Live View F

unctions

• Alarm Output: Click to activate an alarm output device connected to the camera (cameras with alarm I/O only).

• Digital Zoom: Click to activate digital zoom mode. Then, click-and-drag in the video area to select an area to zoom in.

Page 10

Web Configuration Interface

Click the arrows to move the camera

Click middle button and then click and drag on the video to move the camera

Adjust the camera speed

Adjust the zoom

Adjust the focus

Adjust the iris

• Snapshot: Click to save a snapshot from the camera to your computer hard drive. To configure the folder where snapshots are saved, see “Path” on page 14.

NOTE: Depending on your computer’s security settings, you may need to run your browser as administrator to save snapshots or manual recordings.

• Triple Snapshot: Sav

e the next three frames from the camera as snapshots.

• Manual Record: Click to start manually recording live video to your computer hard drive. Click again to stop recording. To configure the folder where manual recordings are saved, see “Path” on page 14.

• Manual Focus (motorized lens cameras only): Click to display the AF Peak and AF Max parameters for auto focus. The closer AF Peak and AF Max are, the better the focus effect is. To configure auto focus, see “Zoom and Focus (Motorized Lens Cameras Only)” on page 11.

• Audio Output: Click to mute/un-mute audio coming from the camera (audio-enabled cameras only; must have self-powered microphone connected to the camera).

• Intercom: Click to activate the intercom to the camera (audio-enabled cameras only; must have amplifier or speakers connected to the camera.

• Help: Click to access the built-in help file.

PTZ Controls (PTZ Cameras Only)

From Live View, click to open the PTZ control panel.

PTZ Control Panel

Scan

You can use the Scan function to have the camera move automatically between two points.

To configure scan function:

Page 11

Web Configuration Interface

Set up Scan

Save right position

Save left position

Start Scan

Select Scan

Select Preset

Enter the preset number

Go to preset

Save preset

Delete preset

Select Scan under PTZ Settings.

2. Click Set.

3. Move the camera into the desired left position and then click Set Left to sa

ve.

4. Move the camera into the desired right position and then click Set Right to sa

5. Click Save.

Click Start to sta

rt the Scan.

ve.

Preset

You can save preset positions in the camera to recall them later.

To save presets:

1. Select Pres

2. Enter the number of the preset you would like to save.

3. Move the camera into the desired position.

4. Click Add

To go to a preset:

1. Enter the number of the preset you would like to go to.

2. Click Go

o delete presets:

et under PTZ Settings.

to save the preset.

to.

Page 12

Web Configuration Interface

Select Pattern

Enter pattern number

Start/stop pattern

Start recording pattern

Delete pattern Configure pattern Stop recording pattern

1. Enter the number of the preset you would like to save.

2. Click Del.

Pattern

You can use the pattern function to record a series of camera movements to recall later.

To save a pattern:

1. Select Pat

tern under PTZ settings.

2. Enter the number of the pattern you would like to save.

3. Click Add.

Click Start Rec. Use the PTZ c

ontrols to save a series of movements.

5. When you finish recording the pattern, click Stop Rec.

To run a pattern:

• Click Start.

Page 13

Web Configuration Interface

Select Goto

Set horizontal angle

Set vertical angle

Set zoom level

Click to goto position

Goto

The Goto function allows you to move the camera to a position with specified parameters.

To move the camera to a specified position:

1. Select Go

2. Enter the Ho

3. Enter the Ve

4. Enter the Zoom l

5. Click Go

to under PTZ settings.

rizontal Angle you would like to move the camera to between 0~3550.

rtical Angle you would like to move the camera to between 0~900.

evel between 1~128.

to to go to the specified position.

Page 14

Web Configuration Interface

Setup

The Setup menus allow you to configure camera settings.

Camera

Conditions

The Conditions menu allows you to configure the image sensor settings for the camera. As you make adjustments, the effects will be shown in the video display.

NOTE: Some settings describ camera model.

To configure the image se

1. Configure the following:

• Pr

ofile: Select the camera settings profile you would like to configure: Day, Night, or Normal.

• Brightness: Adjust the brightness of the image between 0 and 100.

• Contrast: Adjust the contrast of the image between 0 and 100.

• Saturation: Adjust the color saturation of the image between 0 and 100.

• Sharpness: Adjust the sharpness of the image between 0 and 100. Higher sharpness will make edges in the image clearer, but may increase noise in the picture.

• Anti-flicker: Select the anti-flicker mode depending on the environment:

• Outdoor:

• 50

• 60 America).

• Exposur

• Aut environment.

• Lo in the image. Set the minimum and maximum Gain Scope. Increasing the max gain will increase the noise reduction.

Hz: The system will compensate for lighting using 50Hz AC power (i.e. for Europe). Hz: The system will compensate for lighting using 60Hz AC power (i.e. for North

e: Select the exposure mode.

w Noise: The system will automatically adjust the gain to reduce the amount of noise

The system will use the exposure mode to adjust for lighting.

o: The system will automatically adjust the brightness and exposure based on the

ed below may not be available, depending on the features of your

nsor settings:

Page 15

Web Configuration Interface

• Low Motion Blur: The system will automatically adjust the shutter to reduce motion trails in the image. Set the minimum and maximum Shutter Scope.

• Manual: Configu

re manual exposure settings. Configure the Shutter Regulate and Gain

Scope.

• Pr

ofile: Select the white balance mode.

o: Automatic white balance.

• Aut

• Sunny:

• Night: White

• Cus

White balance mode for daylight.

balance mode for night time.

tomized: Manual white balance. Use the sliders to configure the Red Control and

Blue Control.

• Aut

o Iris (auto iris cameras only): Select ON to enable auto iris or OFF to disable auto iris.

• Day & Night: Select one of the following day / night modes.

• Co

lor: Camera will be in day mode at all times.

• Aut

o: Camera will automatically change between day and night mode based on the

lighting.

• B/W

• BL

C Mode: Select one of the following modes:

: Camera will be in black and white at all times.

C (Backlight Compensation): The camera automatically adjusts the exposure for a

• BL clearer image in the darkest areas of the video. Click Default to use default settings or Customized to adjust the BLC area. The darker the area you select, the brighter the image will be.

• WDR

(Wide Dynamic Range): The camera compensates for changes in brightness across the image to enhance the picture quality of both light and dark areas. Adjust the WDR level between 1 and 100.

C (Highlight Compensation): The camera dims the brightest areas of the image to

• HL make them clearer. Adjust the HLC level between 1 and 100.

• Off: Disabl

• Mi

rror: Select ON to flip the camera left and right.

e this function.

• Flip: Select one of the options to flip the image or No Flip to disable. Note that 90° rotations are not supported if the Main Stream is set above 720p resolution.

2. Click Sav

e to save changes. Click Cancel to return to last saved configuration. Click Default

to return to factory defaults.

Profile Management

The Profile Management tab allows you to set which Condition Profile to use at what times.

To configure the condition profile:

1. Select one of the following options:

Page 16

Web Configuration Interface

• Normal: Camera will use the Normal profile at all times.

• Full Time: Select the profile the camera will use at all times.

• Schedule: Configure a schedule that the camera will use for Day (yellow) and Night (black) profiles. Click and drag in the time bar to set the schedule.

2. Click Save to save changes.

Zoom and Focus (Motorized Lens Cameras Only)

For motorized lens cameras, you can use the Zoom and Focus tab to adjust the lens.

• Zoom: Click +/- or use the slider to adjust the zoom level.

• Focus: Click +/- or use the slider to adjust the focus.

• Auto Focus: Click to have the camera automatically adjust the focus to the currently selected zoom level.

NOTE: Adjus

tments in this menu are automatically saved.

Page 17

Web Configuration Interface

Video

The Video menu allows you to configure the encoding settings for the camera. Video settings are divided into Main Stream and Sub Stream.

To configure video quality settings:

1. Check Ena

2. For the Main Stream and Sub Stream, configure the following:

ble under Sub Stream to enable the sub stream or uncheck to disable.

• Co

de Stream Type: For the Main Stream, select General to configure settings when motion

is not detected or Motion to configure settings when motion is detected.

• Encode Mode: Select the encoding type: H.264 (Main H.264 profile), H.264H (High Profile H.264), H.264B (Baseline H.264 profile), MJPEG.

NOTE: A much MJPEG. It is recommended to use H.264 unless you have special requirements.

• Resolution: Sel recommended bit rate depending on the resolution selected.

NOTE: Y

• F

• Bit Rate Type: Select CBR (Constant Bit Rate) or VBR (Variable Bit Rate). If you select VBR, you can select the Video Quality between 1 (lowest) and 6 (best).

• Reference Bit Rate: Recommended bit rate range based on the resolution and frame rate settings you have selected.

• Bit Rate: Select the desired bit rate for each video stream or select Customized and enter the bit rate in Kbps.

• I Frame: Select the interval for I frames. It is recommended to select 2 unless you have special requirements.

ou may not set the resolution above 720p if the Flip function is activated.

rame Rate (FPS): Select the desired frame rate for the video stream between 1 and 30 FPS.

higher bitrate and faster connection is required to maintain image quality using

ect the desired resolution for the video stream. There is a different

3. Under W

4. Under W

5. Click Sav

atermark Settings, check to enable watermark to protect against video tampering. atermark Character, enter the desired watermark text.

e to save changes.

Page 18

Web Configuration Interface

Snapshot

The Snapshot menu allows you to configure images quality settings for snapshots.

To configure snapshots:

1. Configure the following:

• Snapsh Event to configure snapshots activated by alarms.

• Image Size: The image size of snapshots is the same as the resolution for the stream selected.

• Quality: Select the image quality for snapshots between 1 (lowest) and 6 (highest).

• Snapshot Stream: Select Main Stream to take snapshots from the Main Stream or Sub Stream to take snapshots from the Sub Stream.

• Interval: Select the interval between snapshots between 1 and 7 seconds.

ot Type: Select General to configure snapshots taken using scheduled recording. Select

2. Click Sav

e to save changes.

Overlay

The Overlay tab allows you to configure the OSD text on the camera video display.

To configure the OSD:

1. Check Priv areas. You may have up to 4 privacy areas.

• Click the corners of a privacy area to adjust the size of the privacy area.

Right-click to delete the currently selected privacy area.

•

acy Masking to enable privacy masking. Then, click Setup to configure privacy

• Click and drag outside of the privacy areas to create a new privacy area.

• Click Save to save changes.

2. Under Channel Titl

e, check to show the channel title. Click Setup to enter a custom channel

title.

3. Under Time T

itle, check to show the time. Click Setup and then check Week Display to show

the day of the week.

Page 19

Web Configuration Interface

4. Under Location, check to add a custom message, and then click Setup to enter a custom message up to 5 lines.

5. Click Sav

e to save changes.

Path

The Path tab allows you to configure the folder where snapshots and manual recordings are saved.

To configure the recording and snapshot folder:

1. Configure the following:

• Snapshot P select a different folder.

• Record Path: The folder on your hard drive where manual recordings are stored. Click Browse to select a different folder.

ath: The folder on your hard drive where snapshots are stored. Click Browse to

2. Click Sav

e to save changes.

Network

TCP-IP

The TCP-IP menu allows you to configure the camera for DHCP or Static IP addressing.

To configure IP address settings:

1. Under Ho

2. Under IP

st Name, enter the Host Name for the camera up to 32 characters. Version, select IPV4 or IPV6.

Page 20

Web Configuration Interface

3. Under Mode, select Static or DHCP. If you select Static, configure the IP Address, Subnet Mask, Default Gateway, Preferred DNS Server, and Alternate DNS Server.

4. Click Save t

o save changes.

Connection

The Connection menu allows you to configure the camera ports and maximum connections to the camera. You must port forward the HTTP (default: 80) and TCP (default: 35000) port numbers on your router to enable remote connection to your camera

NOTE: If you are not using an and are setting up multiple cameras in the same network for

emote access, you must assign unique TCP and HTTP ports for each camera. Two cameras

r cannot share the same port number.

To configure connection settings and ports:

1. Under Max C

onnection, enter the maximum number of devices that can connect to the

camera at the same time between 1 and 20.

2. Configure the following port settings:

• TCP Port: En

ter the TCP (Client) Port number (default: 35000). The TCP port is used to stream video to remote computers or mobile devices. The TCP Port must be port forwarded to enable remote connection to your camera.

• UDP Port: Enter the UDP Port number (default: 37778). The UDP Port is used for special applications only.

• HTTP Port: Enter the HTTP Port (default: 80). The HTTP Port is used to access the camera’s web interface. The HTTP Port must be port forwarded to enable remote access.

NOTE: If y

TTP port in your web browser to access the camera (e.g.

• RTSP Port: Ent

3. (Optional) To enable HTTPS, check HTTPs

ou change the HTTP Port to anything other than 80, you must enter colon (:) and the

http://tomsmith.myddns-flir.com:85

er the RTSP Port (default: 554). The RTSP Port is used for special applications.

On. To connect to the camera using HTTPS, you must forward the HTTPS port (default: 443) on your router. You must also connect to the camera using the following format:

• https://IP or DDNS address:HTTPS Port

• For example:

https://tomsmith.myddns-flir.com:443

Page 21

Web Configuration Interface

4. (Optional) To configure the HTTPS port, enter the custom port number under HTTPS Port (default: 443).

5. Click Sav

e to save changes.

PPPoE (Unsupported)

DDNS

The DDNS menu allows you to set up the camera with a free FLIR DDNS account for remote connectivity. You can register for a FLIR DDNS account at ddns.myddns-flir.com.

To configure DDNS:

1. Under Se

2. Under Do

rver Type, check the checkbox and select FlirDDNS.

main Name, enter the Domain Name from the confirmation email you received after

registering for DDNS.

3. Under Us

4. Under Pa

5. Click Sav

NOTE: It

ername, enter the User Name from the confirmation email. ssword, enter the Password from the confirmation email.

may take between 10~15 minutes for the DDNS server to update with your new DDNS

address.

IP Filter

The IP Filter allows you to create a white list of device MAC or IP addresses that can access the camera. If you use the IP filter menu, devices that are not on the white list will not be able to

Page 22

Web Configuration Interface

If you enable the IP filter the camera will block any device that is not listed. Make sure the correct devices are added to the list, or you may not be able to access the camera.

remotely connect to the camera.

To filter connections based on IP or MAC addresses:

1. Click A

2. Select IP A

dd IP/MAC.

ddress or MAC Address and then enter the address of the device you would like to

add to the white list.

3. Click Sav

4. Check T

5. Click Sav

rusted Sites.

e to save changes.

SMTP (Email)

The SMTP menu allows you to set up email alerts for motion or alarms.

To configure SMTP Settings:

1. Under SM

TP Server, enter the SMTP server address.

Page 23

Web Configuration Interface

2. Under Port, enter the Port used by the server.

3. Check Anonymity if

the server allows anonymous logins or uncheck to enter credentials to

access the server.

4. Under Us

5. Under Pa

6. Under Se

7. If the server uses encryption, select SS

8. Under Interv

ername, enter the user name of the sender’s account. ssword, enter the password of the sender’s account.

nder, enter the sender’s email account.

L or TLS under Authentication.

al, select the interval for sending email alerts. The system will only send email

alerts after this interval has passed.

9. Check He

alth Mail to enable the camera to send health alerts. If you enable health alerts,

enter the interval in seconds under Update Period.

10. Click Em

11. Click Sav

ail Test to send a test email using the settings you have entered.

e to save changes.

UPnP

UPnP allows you to map port numbers between the LAN and the Internet. Depending on your router version, you may need to disable UPnP function.

Bonjour

The Bonjour menu allows you to enable the Bonjour service to easily detect the camera on a local network when using a Mac.

To enable / disable the Bonjour service:

1. Check Ena

2. Under Se camera through Bonjour in Safari.

3. Click Sav

ble to enable Bonjour or uncheck to disable.

rver Name, enter the name of the camera that will show up when accessing the

e to save changes.

Page 24

Web Configuration Interface

Click Bonjour

Double-click the camera

To access the camera through Bonjour:

1. In Safari, click

2. Click Bonj

3. Double-click the IP camera to open it in a browser tab.

our, the IP Camera will appear in the list.

to open the Bookmarks menu.

SNMP (Unsupported)

Multicast (Unsupported)

IEEE802 (Unsupported)

QOS (Unsupported)

Event

Video Detect

The Video Detect menu allows you to set up motion detection and recording.

NOTE: Recording functions require an FTP server or microSD card. Some camera models do not supp

ort microSD recording.

To set up motion detection settings:

Page 25

Web Configuration Interface

Click Setup to select the day to configure

Click the checkboxes to apply the same schedule to multiple days

Configure up to 6 time periods

1. Check Enable to enable motion detection.

2. To configure a schedule when motion detection will be activated, click Setup next t Period.

o Working

• Select the day you would like to configure by clicking the Setup buttons. Y

ou can apply the

same schedule to multiple days using the checkboxes.

• Configure up to 6 time periods when motion detection will be activated.

• Click Save. Repeat the steps above if you would like to apply a different schedule to different days.

3. Under Anti-dither, enter

the anti-dither time. After a motion event occurs and motion stops, if motion is detected within the anti-dither time, the system continues the motion event and includes the new motion within the first event, rather than creating a new motion event.

4. To configure the motion grid, click Setup next

to Area.

• Areas where motion detection is enable are represented by yellow boxes.

• To r

esize an area, click on one of the corners and drag.

• To move an area, click inside and drag.

• Right-click to delete the selected area.

• Click and drag outside of all areas to draw a new area. You may have up to 4 motion areas.

• Use the sliders to adjust the Sensitivity and Threshold for motion detection.

• The Sensitivi

y determines how sensitive the camera is to motion. For example, if the

sensitivity is high, small amounts of motion will score higher on the graph. It is recommended to select a Sensitivity between 30~70.

• The Threshold det

ermines how much motion is required to trigger an alarm or recording. It is represented by the horizontal line on the graph. If the amount of motion in the area exceeds this line, it will trigger an alert. It is recommended to select a Threshold between 10~50.

• Each motion area can have a separate Sensitivity and Threshold value.

Page 26

Web Configuration Interface

Threshold

Amount of motion detected

• Click Save.

5. Check Record to record when motion is detected. microSD or FTP recording must be configured to use this function.

6. Enter number of seconds the camera will record after motion is detected under Record Delay.

7. Check Relay Out

to trigger an external alarm device when the camera detects motion. The

camera must have an Alarm Output to use this function.

8. Enter the number of seconds the camera will trigger the

9. Check Send Email

for the camera to send an email alert when motion is detected. Email

external device under Alarm Delay.

settings must be configured to receive email alerts.

10. Check Snapshot f

or the camera to save a snapshot when motion is detected. microSD or FTP

recording must be configured to use this function.

11. Click Sav

e to save changes.

Video Masking (Unsupported)

Alarm (Cameras with Alarm I/O Only)

The Alarm menu allows you to configure settings for alarm devices. Your camera must have an alarm I/O connector to use alarm devices.

To configure alarm device settings:

Page 27

Web Configuration Interface

1. Configure the following:

• Under Relay-In, sel

• Check Enable to enable the selected alarm In device.

• Click Setup next to Working Period to set a schedule for alarm device activation.

• Under Anti-Dither, enter the latch time in seconds.

• Under Sensor Type, select NO (Normally Open) or NC (Normally Closed) depending on the type of sensor used.

• Check Record to record when a sensor device is triggered.

• Under Record Delay, enter the amount of time the system will record when a sensor device is triggered.

• Check Relay-out to activate an alarm output device (e.g. strobe light) when the sensor device is triggered. The camera must have an alarm output to use this feature.

• Check Send Email for the camera to send out an alert email when the sensor device is triggered.

• Check Snapshot for the camera to sa ve a snapshot to FTP or microSD when the sensor device is triggered.

ect the alarm device you would like to configure.

2. Click Sav

e to save changes.

Warning

The Warning menu allows you to configure system warnings. The following system warning types are supported: No SD Card, SD card Capacity Warning, SD Card Error, Disconnection, and IP Conflict.

NOTE: No support microSD.

No SD Card

A No SD Card error occurs if recording is set in the camera, but there is no microSD or SD card installed.

SD Card, Capacity Warning, and SD Card Error are only available on cameras that

To configure No SD Card errors:

1. Check Ena

2. Check Relay-out t

Delay, enter the number of seconds the alarm out device will be activated.

NOTE: Relay

ble to enable No SD Card errors.

o trigger an alarm out device when No SD Card errors occur. Under Alarm

-out is only available if your camera supports alarm output.

Page 28

Web Configuration Interface

3. Check Send Email to send an email alert when No SD Card errors occur.

Capacity Warning

A Capacity Warning occurs when the recording destination (microSD or SD card or FTP server) reaches capacity.

To configure Capacity Warnings:

1. Check Ena

2. Under Cap trigger a Capacity Warning. For example, if you enter 10% and your microSD card is 1GB, a warning will occur when there is only 100MB of free space remaining.

3. Check Relay-ou

Delay, enter the number of seconds the alarm out device will be activated.

ble to enable Capacity Warnings. acity Limit, set the percentage of free space on the recording destination that will

t to trigger an alarm out device when Capacity Warnings occur. Under Alarm

NOTE: Relay

4. Check Send Email t

5. Click Sav

-out is only available if your camera supports alarm output.

o send an email alert when Capacity Warnings occur.

e to save changes.

SD Card Error

An SD Card Error occurs if an error occurs recording to the microSD or SD card (for example if the SD card is damaged or is using the wrong file system).

To configure SD Card Errors:

1. Check Ena

2. Check Relay-out

Delay, enter the number of seconds the alarm out device will be activated.

NOTE: Relay

ble to enable SD Card Errors.

to trigger an alarm out device when SD Card Errors occur. Under Alarm

-out is only available if your camera supports alarm output.

3. Check Send Email t

4. Click Sav

e to save changes.

o send an email alert when SD Card Errors occur.

Page 29

Web Configuration Interface

Disconnection

A Disconnection error occurs if the camera is disconnected from the network.

To configure Disconnection Errors:

1. Check Ena

2. Check Rec

ble to enable Disconnection errors.

ord to record to the microSD or SD card when Disconnection errors occur.

NOTE: The c

3. Under Rec

amera must support microSD or SD card recording to use this function.

ord Delay, enter the number of seconds the camera will record after a

Disconnection error.

4. Check Relay-out

to trigger an alarm out device when Disconnection errors occur. Under

Alarm Delay, enter the number of seconds the alarm out device will be activated.

NOTE: Relay

5. Check Send Email t

6. Click Sav

-out is only available if your camera supports alarm output.

o send an email alert when Disconnection errors occur.

e to save changes.

IP Conflict

An IP Conflict error occurs if another device is assigned the same IP address as the IP camera.

To configure IP Conflict errors:

1. Check Ena

2. Check Rec

ble to enable IP Conflict errors.

ord to record to the microSD or SD card when IP Conflict errors occur.

NOTE: The c

3. Under Rec

amera must support microSD or SD card recording to use this function.

ord Delay, enter the number of seconds the camera will record after an IP Conflict

error.

4. Check Relay-out

to trigger an alarm out device when IP Conflict errors occur. Under Alarm

Delay, enter the number of seconds the alarm out device will be activated.

NOTE: Relay

5. Check Send Email t

-out is only available if your camera supports alarm output.

o send an email alert when IP Conflict errors occur.

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Web Configuration Interface

Check to copy schedule

Enable recording types

Configure up to 6 periods

6. Click Save to save changes.

Storage

The Storage menu allows you to configure recording settings.

Record Schedule

The Record Schedule determines the schedule for video recording to SD card or FTP.

To configure the recording schedule:

1. Click Setup ne

2. Use the checkboxes if you want to

3. Configure up to 6 time periods for recording. the recording types you would like to enable during that period:

xt to the day you would like to configure.

copy the schedule to other days.

For each period, enter a time range and check

• Ge

neral: Continuous recording.

• Motion: Motion activated recording.

• Alarm: Alarm activated recording.

4. Click Sav

Snapshot Schedule

The Snapshot schedule determines the schedule for snapshot recording.

Page 31

To configure the snapshot schedule:

Check to copy schedule

Enable recording types

Configure up to 6 periods

1. Click Setup ne

2. Use the checkboxes if you want to

3. Configure up to 6 time periods for recording.

xt to the day you would like to configure.

copy the schedule to other days.

For each period, enter a time range and check

the recording types you would like to enable during that period:

• Ge

neral: Continuous recording.

• Motion: Motion activated recording.

• Alarm: Alarm activated recording.

Web Configuration Interface

4. Click Sav

Holiday Schedule

The Holiday Schedule allows you to set certain days of the year as holidays.

To configure the holiday schedule:

1. Check Rec

ord or Snapshot to enable holidays for that recording type.

2. Use the calendar to select which days are holidays.

3. Click Sav

Destination - Path

The Path tab allows you to select if the camera records to microSD or FTP.

To select the recording desti

nation:

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Web Configuration Interface

1. Under Record or Snapshot, check Local to record to the microSD card or FTP to record to FTP. For video recording or snapshot recording, you cannot record to both microSD and FTP.

2. Click Sav

Destination - Local

The Local tab allows you to format or configure the microSD card installed in the camera.

• Click Read Only to set the microSD card on read only mode. This disables microSD recording.

• Click Read & Write to enable recording on the microSD card.

• Click Hot Swap to unmount the microSD card if you would like to eject it from the camera.

• Click Format and then click Ye s to format the microSD card. The camera will reboot once the format is completed.

Destination - FTP

The FTP tab allows you to set up settings for recording to an FTP server.

To set up FTP settings:

1. Check Ena

2. Configure the following:

• Serv

• Port: Enter the FTP server port number.

• User Name: Enter the user name for the FTP server.

• Password: Enter the password for the FTP server.

ble to enable recording to FTP.

er Address: Enter the IP address or DNS address of the FTP server.

• Remote directory: Enter the recording directory on the FTP server (e.g.

NOTE: The r

ecording directory must be located one level below the root directory. For example

is acceptable, but not

• Check Emergency (Local) to enable microSD recording if the FTP server cannot be reached.

share/

Page 33

Web Configuration Interface

3. Click Save to save changes.

Record Control

The Record Control menu allows you to configure recording parameters for the camera.

To configure recording parameters:

1. Under Pa files.

2. Under Pr before motion events.

3. Under Di or select Stop to stop recording when the recording medium is full.

ck Duration, enter the duration in minutes that the camera will use to pack video

e-event Record, enter the duration in seconds that the camera will pre-record

sk Full, select Overwrite to overwrite recordings when the recording medium is full

• Under Rec continuously, or select Off to disable recording.

4. Under R select Substream to record the substream.

5. Click Sav

ord Mode, select Auto to record according to the schedule, select Manual to record

ecord Stream, select Main Stream to record using the Main Stream settings, or

e to save changes.

System

General

The General menu allows you to configure general camera settings.

To configure general camera settings:

1. Under De

2. Under Language, s

3. Under Video Standa

4. Click Sav

vice Name, enter a name for the camera.

elect the language that will be used for the web browser interface.

rd, select NTSC (North America) or PAL (Europe).

Page 34

Web Configuration Interface

General - Date & Time

The Date & Time tab allows you to set up date and time settings for the IP camera.

To configure date & time settings:

1. Configure the following:

• Date

Format: Select the date format.

• Time Format: Select the time format (12 hour or 24 hour).

• Time Zone: Select your time zone.

• Current Time: Enter the current time or click Sync PC t o sy n c yo u r I P ca m er a t o y ou r PC ’s cl oc k.

2. If your area uses Daylight Savings Time (DST) check DS

T Enable. If you enable DST, configure

the following:

• DST T

ype: Select Date to select a date for the time change or select Week to select the week

and day for the time change.

• Start Time and End Time: Enter the start and end times for Daylight Savings.

3. Check Synch

ronize with NTP to synchronize the camera clock with an NTP time server. A constant Internet connection is required to use NTP. If you enable NTP, configure the following:

• NTP Serv

er: Enter the NTP server address.

• Port: Enter the port for the NTP server.

• Update Period: enter the interval the camera will use to update the time.

4. Click Sav

Account

The Account menu allows you to configure user accounts and user groups. The camera can support up to 18 user accounts and up to 8 groups. User accounts must be assigned to a group and inherit permissions from user groups, but an individual user account can be given less permissions than the group.

The camera includes a unique admin account that cannot be deleted. The admin account is the

Page 35

Web Configuration Interface

only one that can change permissions assigned to user accounts. Accounts given permission to access the Account menu may change the password for other accounts. Accounts not given permission to access the Account menu may not change any account passwords, including their own. It is essential to change the password of the admin account from the default to prevent unauthorized access to your camera.

You may also check Anonymous Login to allow users to connect to the camera without entering a user name or password. Users connecting anonymously are given limited access to the camera: they may only view live video and the Alarm list.

To create a user account:

1. Click Add User.

Configure the following:

• User Name: Enter a user name for the user. The user name can be up to 15 characters including letters, numbers, and underscores.

• Password: Enter a password for the user account.

• Group: Assign the user account to a group. The user account will inherit permissions from the group, which will be updated under Authority List.

• Remark: (Optional) Enter a description for the user account.

• Authority List: Use the checkboxes to assign permissions to the user account.

3. Click Save.

To create a user group:

1. Click the Group ta

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Web Configuration Interface

Click to modify an account or group

2. Click Add Group.

Configure the following:

• Group:

Enter a name for the group.

• Remark: (Optional) Enter a description for the group.

• Authority List: Use the checkboxes to assign the default permissions for user accounts added to this group.

4. Click Save.

To modify a user account or group:

1. Select the User or Group ta

2. Click

next to the account or group you would like to delete.

3. Edit the account or group details and then click Save.

To delete a user account or group:

1. Select the User or Group ta

Page 37

Web Configuration Interface

Click to delete an account or group

2. Click next to the account or group you would like to delete.

3. Click OK.

Default

Click the Default button and then click OK to reset the camera to default settings. The camera will reboot.

Import/Export

The Import/Export menu allows you to export your camera’s configuration or import a saved configuration.

To export the camera’s c

1. Click Expo

rt.

2. Select a location on your computer and then click Sav

To import the camera’s configuration:

1. Click Impo

rt.

2. Select the configuration file you would like to backup and then click Open.

nfiguration:

Page 38

Web Configuration Interface

Auto Maintain

The Auto Maintain menu allows you to reboot the camera manually or on a automatic schedule. Rebooting the camera regularly ensures system stability. It also allows you to automatically delete old video files.

To manually reboot the camera:

• Click Manual Re

boot and then click OK to reboot the camera.

To configure auto reboot:

1. Check Auto Reboot t

o set the camera to reboot automatically on schedule.

2. Select the day and time for the camera to reboot.

3. Click Sav

To configure auto delete:

1. Check Auto Del

ete Old Files.

2. Enter the number of days the camera will retain video files.

3. Click Sav

Upgrade

The Upgrade menu allows you to upgrade the camera firmware. When firmware upgrades are released, they are available for free from www.digimerge.com.

To upgrade the camera firmware:

1. Download and extract the firmware from www

2. Click Br

owse.

3. Select the firmware file on your computer and then click Open.

4. Click Upgr

ade. The camera will upgrade the firmware and then reboot.

.digimerge.com.

Page 39

Web Configuration Interface

Information

Version

The Version menu shows you information related to the product and firmware version.

Log

The Log menu allows you to view system logs for the camera.

To view system logs:

1. Under St

2. Under Ty Record, Account, and Clear Log.

3. Click Sear

art Time and End Time, enter the start time and end time for your search.

pe, select the type of log you would like to search for: All, Setting, Data, Event,

ch.

• (Optional) Click Backup to save logs to your computer hard drive.

• (Optional) Click Clear to delete all system logs.

Page 40

Web Configuration Interface

Click to select a day

Click to select a time

Playback (Cameras with microSD Only)

Playback mode allows you to playback video from the camera’s microSD card.

To playback video from the microSD card:

1. Use the calendar to select a day to search for video. The bar on video recorded on that day.

2. Click in the time bar to start playback.

the bottom populates with

1. Click in the calendar to select a day to search for video.

2. Click

. A list appears with video files from the selected day.

3. Click a time to select it.

4. Click then to start playback.

Page 41

Playback Controls

Play

Stop

Next frame

Slow

Fast

Mute

Volume

Zoom into time bar

Show/hide recording type in time bar

Select playback time

Web Configuration Interface

Backing up Video Files

You can download video files to your computer hard drive. Video files are saved in (.dav) format. You can use the video player available from www.digimerge.com to play backup video files.

To backup video files:

1. Click in the calendar to select a day to search for video.

2. Click

. A list appears with video files from the selected day.

Page 42

Web Configuration Interface

Click to select a time

3. Click next to the video file you would like to download to your computer hard drive.

Page 43

Upgrade Tool

Click Upgrade

UPGRADE TOOL

To perform a firmware upgrade over the LAN or Internet, a Config Tool is provided on the CD or

www.digimerge.com. In an effort to continuously improve the functionality of our products,

firmware upgrades are available as a free download on www.digimerge.com.

NOTE: The Config Tool is supported on PC only. Firmware upgrades can also be completed using the web browser interface (see “Upgrade” on page 33).

Installing a Firmware Upgrade Over the LAN

Prerequisites:

• Connect your IP camera to a router or switch on your network.

wnload a firmware upgrade from www.digimerge.com, if one is available. Extract the

• Do contents.

To perform a firmware upgrade over the LAN:

1. Download the Config Tool from www.d

2. Extract the contents into a folder.

3. Open the folder and right-click ConfigT Firewall warning appears, click Allow Access. The Config Tool scans your LAN for IP cameras.

4. Click Upgrade.

5. Check any IP cameras you would like to upgrade.

6. Click Open. Sele

ct the upgrade firmware file (.bin).

igimerge.com.

ool.exe and Run as administrator. If a Windows

Page 44

Upgrade Tool

Check ’s

Click Open and select firmware file

Click Upgrade

Enter the IP camera’s public IP address

7. Click Upgrade. Wait for the upgrade to complete. Do not power off the system or disconnect

the power cable during upgrade. The system will restart when the upgrade is complete.

Installing a Firmware Upgrade Over the Internet

Prerequisites:

• Port forward the Client Port (default: 3500

0) on the IP camera’s local router.

• Obtain the public IP address of the IP camera.

• Download a firmware upgrade from www.digimerge.com, if one is available. Extract the contents.

To perform a firmware upgrade over the Internet:

1. Download the Config Tool from www.d

igimerge.com.

2. Extract the contents into a folder.

3. Open the folder and right-click ConfigT

ool.exe and Run as administrator.

4. Click Login.

5. Under IP Addr

ess, enter the public IP address of the IP camera. Edit the User Name,

Password, or Port if these have been changed from the default values.

6. Click Login. The Config Tool logs in to the IP camera.

7. Click Syst

8. Click Open. sele

em Upgrade.

ct the firmware file (.bin).

Page 45

Upgrade Tool

Click System Upgrade

Click Open and select the firmware file

Click Upgrade and select the firmware file

9. Click Upgrade. Wait for the upgrade to complete. Do not power off the system or disconnect the power cable during upgrade. The system will restart when the upgrade is complete.

Page 46

FLIR SYNCROIP CENTRAL MANAGEMENT SOFTWARE FOR PC

FLIR SyncroIP CMS is a central management software that allows you to view and manage multiple s and IP cameras.

System Requirements

Your system must meet or exceed the system requirements below:

Description Requirement

CPU Core 2 Duo 3.0GHz Operating System Windows™ 8/7/Vista Memory 2GB Video 512 MB of video memory and above Network (LAN) 10/100 BaseT Network Network (WAN) 1 Mbps upstream

*High-speed Internet service is required to remotely connect to your system.

NOTE: To connect to your system on Mac, please visit www.digimerge.com for instructions.

Page 47

FLIR SyncroIP Central Management Software For PC

Installing FLIR SyncroIP CMS

Install FLIR SyncroIP CMS from the CD included with your IP camera or by downloading it from

www.digimerge.com. It is recommended to visit www.digimerge.com for the latest software

versions.

To start the software:

• Double-click the FLIR SyncroIP CMS icon ( ) on the desktop.

• Cl

ick Login.

NOTE: The CMS def

ault User Name is admin and the Password is admin.

Adding an IP camera from the Local Area Network (LAN)

Once you open the software, you can add an IP camera.

Prerequisites:

• Connect the IP camera to a router or switch on the network.

• Install the CMS on a computer in the same LAN as the IP camera.

Page 48

To add a :

Click Config Manager

Click Device Manage

Click Add Management

Click Search Device

Check the

Enter User Name (default: admin)

Enter Password (default: 000000)

1. Click Config Manager>Devic

e Manage.

2. Click Search Device. If a Windows Firewall alert appears, click Allow.

3. Check the IP camera and click Add Management.

4. Enter the User Name (default: admin) and Password (default: admin) for the IP camera and click OK.

5. Click OK.

6. Click Devic

e List.

Page 49

FLIR SyncroIP Central Management Software For PC

Click Device List Click + Double-click the

Click-and-drag the to the display area to view

Click Config Manager

Click Device Manage

7. Click + next to No Group.

8. Double-click the IP camera.

9. Click-and-drag the IP camera to the display area to view.

Adding an IP camera using a DDNS address

If you have IP camera systems with DDNS set up, you can add them to the CMS.

Prerequisites:

• Create a DDNS account. For details, see the Quick Network Guide provided with your camera or see “DDNS” on page 16.

• Enter the DDNS information into the IP camera locally.

• Port forward the Client and HTTP ports (default, ports 80 and 35000) on the router.

To add an IP camera using a DDNS address:

1. Click Config Manager>De

vic

e Manage.

Page 50

2. Click Manual Add.

Click Manual Add

Enter name of your choice

Select

Select Domain name

Enter Domain Name, followed by .myddns-flir.com Enter TCP Port (default: 35000). Enter User Name (default: admin).

Enter Password (default: admin).

tomsmith.myddns-flir.com

3. Configure the following:

• Title:

Enter a name for your IP camera of your choice (e.g. home or office).

• Type: Select IP Camera.

• Add Type: Select Single Device.

• Domain Name: Enter the Domain Name from the confirmation email after your registered for DDNS, followed by .myddns-flir.com.

• Port: Enter the Client Port (default: 35000).

• User: Enter the IP camera’s user name (default: admin).

• Password: Enter the IP camera’s password (default: admin).

4. Click Ad

5. Click Devic

6. Click + next t

d, then

e List.

o No Group.

click OK.

7. Double-click the IP camera.

Page 51

FLIR SyncroIP Central Management Software For PC

Click Device List Click + Double-click the

Click-and-drag the to the display area to view

Digital Zoom (Click and drag)

Change display mode

Manual record

Snapshot

Disconnect

8. Click-and-drag the IP camera to the display area to view.

CMS Live Viewing Overview

1. Camera Controls:

Page 52

FLIR SyncroIP Central Management Software For PC

Select image quality

Latency/ Fluency

Full-screen

Display views

Lock CMS

Full Menu

Minimize

Maximize/ Restore

Quit

2. Live View Toolbar:

3. CMS Quick Menus: Click to access key CMS functions.

4. CMS Window

Controls:

5. Device List: Open ’s and IP cameras in live display.

• Click + next to ’s, Groups, or IP cameras to expand.

• Click and drag ’s, Groups, or IP cameras to the display area to open.

• Right-click ’s, Groups, or IP cameras to view system options.

6. CMS Menus:

• PTZ Direction: A

ccess basic PTZ controls.

• PTZ Advanced: Access advanced PTZ controls (e.g. Auto Scan, Tour, etc.).

• Too ls: Contains the following menus: Begin Record Plan, NVD Control, Health Report, Log Search, Alarm Video, Alarm Output, Color Config, Volume.

• Config Manager: Contains the following menus: Scheme Task Config, Record Plan Config, Alarm Config, Alarm Rec Config, E-Map Config, DecCard Config, User Manage, Device Manage, Ext Screen Manage, User Config.

Configuring Projects

Once you have multiple tasks set up, you can configure projects to automatically cycle through them.

To configure a project:

1. Click Config Manager>Scheme T

sk Config.

Page 53

2. Click Monitor Project.

Click Monitor Project

Enter project name Select project type

Select task

Enter interval or start time

Click Add

3. Click New.

4. Enter a Name for the pr

5. Under Mode, sel

ect Tour Mode or Schedule Mode. Tour Mode will cycle through tasks on a

oject. You may not change the name after the project is created.

fixed interval. Schedule Mode will switch tasks at a pre-defined time of the day.

6. Under Task Name, select the task you would like to add to the project.

• If you selected Tour Mode, enter the Interval Time in minut changing to the next task.

• If you selected Schedule Mode, enter the time of day when the task will start running.

7. Click Add. Repeat steps 6-7 for each additional task you w

9. Click OK. Clic

k OK to save changes.

Running Tasks and Projects

• Once you have configured tasks or projects, you may run them by clicking Task ( ) and then selecting the task or project you would like to run.

• You may also select a task or project to run when you first launch the CMS. For details, see “Configuring CMS Options” on page 51.

es that the task will run for before

ould like to add to the project.

Page 54

FLIR SyncroIP Central Management Software For PC

Click Picture Edit

Click Add

Click Browse to select a .jpg image

Using E-Map

The E-Map feature allows you to visually map your cameras over a .jpg image.

Configuring E-Map

Use the steps below to select a .jpg image to use for the E-Map and place your cameras.

To configure the E-Map:

1. Click Config Manager>E-Map Config.

Click Picture Edit.

3. Click Add.

4. Click Browse. Select a .jpg image on your computer to use as the E-Map.

5. Enter a Name and Titl

6. Click OK.

e for your E-Map of your choice.

Page 55

FLIR SyncroIP Central Management Software For PC

Click Pic

Home

Click and drag picture to the window

Click Device

Click +

Drag cameras to the map

7. Click Pic.

8. Click-and-drag the picture to the window to use it for the E-Map.

9. Click Device t

10. Click + next t

o view a list of connected s and IP cameras.

o an or IP camera. To place cameras, drag cameras from the list to the map.

11. Click Save.

NOTE: To delete all E-Map data, including images and camera positions, click Cl

Opening Cameras from E-Map

Once you have configured your E-Map, you can use it to open cameras in live display.

To open cameras from E-Map:

1. Click E-Ma

p ( ).

ear E-Map.

Page 56

FLIR SyncroIP Central Management Software For PC

Click a display area

Double-click on a camera to open

2. Click on a display area in the main CMS window, then double-click on the camera to open it.

Configuring the CMS

You can configure settings for the CMS such as the admin password, recording directories, and start up settings through the Config menu.

Configuring CMS Options

1. Click Config( )>Options.

2. Configure the following:

• Verify password: Check to require passwords when logging into or closing the CMS.

• Log in all devices: Check to allow the CMS to log into all s and IP cameras when it opens.

• Auto start record plan: Check to have the CMS automatically start the record plan, which allows recording to the computer hard drive when it opens. To configure the record plan, click Config Manager>Record Plan Config.

Page 57

• Auto Login FLIR SyncroIP CMS: Check for the CMS to automatically log in the admin account when it is opened.

• Hotkey Setup: Configure hotkeys for the CMS. Use the drop-down menu to select the command, and then click inside the box on the right and enter the hotkey.

NOTE: Do not use F12 as a hotkey. F12 is reserved for the system debug command.

• Display

• Record Time (M): Select the length in minutes of video files recorded on your computer hard drive. For example, if you select 15 minutes, the system will save a new video file for every 15 minutes of recording.

• Snapshot picture path: Click ... to select the default save folder for snapshots.

• Picture file name rule: Click ... to define the file name rule for snapshots.

• Recorded file path: Click ... to select the default save folder for manual recordings.

• Recorded file name rule: Click ... to select the file name rule for manual recordings.

• Downloaded file path: Click ... to select the folder for downloaded recording files.

• Dow nload record file name ru le: Click ... t o d efi ne th e f ile n am e r ul e f or dow nl oa de d r ec ord in g files.

• Device free minimum space (MB): Enter the amount of minimum space in MB to maintain on the computer hard drive. The system will stop recording when only this much space is left.

• Auto Start Project: Check for the CMS to automatically run a project when opened. Select the project it will run under Project Name.

• Auto Start Task: Check for the CMS to automatically run a task when opened. Select the task it will run under Tas k Name.

• Last Run: Check for the CMS to start the last used task or project when opened.

ed items in the right bar: Select which right-side menu is opened when the CMS opens.

• Save last monitor status: Check to have the CMS restore the previously used display mode when opened.

• Auto sync PC time to device: Check to have the s and IP cameras sync the clock with the system time on the PC.

• Sync time becomes valid at: Select the time that s or IP cameras will sync their clocks with the PC’s system time.

• Week: Select days that s or IP cameras will sync their clocks with the PC’s system time.

• Auto reboot device: Check to enable s or IP cameras to reboot when the time sync occurs.

3. Click Ok

to save changes. Close the CMS and restart it to update the configuration.

Changing the CMS Admin Password

You can change the admin password that is used to log into the CMS. The default password is admin.

NOTE: The CM Password under Config>Options.

S will automatically populate the admin password unless you enable Verify

Page 58

To change the CMS admin password:

Enter old password

Enter new password

Click Add

1. When logged in as the admin account, click Config(

2. Under Old P

3. Under New P

assword, enter the old password.

assword and Confirm Password, enter the new password.

)>Modify Password.

4. Click OK.

Adding User Accounts to the CMS

You can create multiple user accounts for the CMS with varying levels of access to the system. These user accounts are only used for access to the CMS software and are separate from the passwords on the or IP camera systems.

NOTE: To make sure users must enter their user name and password to access the CMS, you

t make sure Verify User is checked and Auto Login is unchecked in Config>Options. For

mus details, see “Configuring CMS Options” on page 51.

To add a user account to the CMS:

1. Click Config Manager>User

Click Add.

Manage.

3. Configure the following:

• User: En

ter the user name for the account.

• Password/Confirm: Enter the password for the account.

• Name/Sex/Information: (Optional) Enter descriptive details about the user account.

• Right: Check the permissions that will apply to the user account.

4. Click Save. Cl

ick OK to save changes.

Page 59

Multi-Monitor Support

Right-click and select output option to open channels on a secondary monitor

The CMS supports up to 4 monitors on a single system. The recommended system specifications are listed below. If your system does not meet the requirements below, you may experience slow system performance.

Minimum system recommendations to run the CMS on multiple monitors:

• Intel Core i5 or i7 processor.

• 6 GB of RAM

• Geforce 9500GT video card, 1GB or greater.

Opening Cameras in Secondary Monitors

• To open a single channel on a secondary monitor: Open it in a window on the main screen, then right-click on the display area, and select Output current window to extension screen. Select the monitor you would like to send the channel to.

• To open multiple-channels on a secondary monitor: Open your desired channel view, then right click in the display area, and select Output all windows to extension screen. Select the monitor you would like to send them to.

Managing Secondary Monitors

Use Ext Monitor Config to configure settings for secondary monitors. You can select which monitors you would like to enable. Enabled monitors start up when you open the CMS software.

You can close secondary monitors by clicking on them and then pressing ESC. However, you must close the CMS software and restart it to re-open windows on secondary monitors.

To manage secondary mon

1. Click Config

Manager>Ext Screen Manager.

itors:

Page 60

FLIR SyncroIP Central Management Software For PC

Click to detect monitors

Click to show monitor number on screen

Check moni tors to have them open when the CMS opens

2. Click Search to detect secondary monitors or Identify to display the monitor number assigned to each secondary monitor.

3. Check monitors to open them when the CMS software opens or uncheck to disable.

4. Click OK to save changes. Restart the CMS software to open the new monitor configuration.

Page 61

SMARTPHONE AND TABLET APPS

Device Manager

iPhone

FLIR SyncroIP NVR is an iPhone app that allows you to remotely view your IP camera.

System Requirements

• iOS 4.3 or later.

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your IP camera.

• The IP camera must have Internet access.

• You must have a DDNS address to log in remotely.

• An iTunes account.

NOTE: You will need to create an iTunes account before you can download the app. An iTunes

store account requires a valid credit card number. The app is free of charge.

Connecting to your IP camera on an iPhone

1. Download FLIR SyncroIP NVR for free from the App Store.

2. Tap on the FLIR SyncroIP NVR icon (

3. Tap

4. Tap Device Manager.

) to start the app.

Page 62

Smartphone and Tablet Apps

Tap A d d

Enter a name for your

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter 1

tomsmith.myddns-flir.com

Tap + and select the camera

5. Tap Add>Manually Add.

6. Configure the following:

• Name: Enter a name for your IP camera of your choice.

• Address: Enter your DDNS address (e.g.

tomsmith.myddns-flir.com

• Port: Enter the Client Port (default: 35000).

• Username: Enter the IP camera’s User Name (default: admin).

• Password: Enter the IP camera’s Password (default: admin).

• Channel: Enter 1.

7. Tap Save.

Tap

9. Tap Live Preview. 10

. Tap + on one of the display areas and select the camer

a to open it in the selected display area.

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FLIR SyncroIP NVR Interface

Double-tap to open a channel in full-screen

Connect to camera

Disconnect from camera

Connect to all previously added cameras

PTZ

Disconnect all

Access Favorites

Change Camera

Snapshot

Start/stop manual record

Open image settings

Return to Main Menu

Tap files to open

Delete all files

Return to Main Menu

You can use FLIR SyncroIP NVR in portrait and landscape mode.

Viewing Videos with Local File

If you have saved videos using FLIR SyncroIP, you may open them with Local File.

NOTE: You may open screenshots using the Photos app.

To access Local File:

• From the Main Menu, tap Local File.

Page 64

Smartphone and Tablet Apps

Tap +

Select start time

Select end time

Select channel

Using Playback Mode on iPhone

You can access recorded video on your IP camera’s microSD card using your iPhone.

NOTE: You must configure your camera to record the sub stream to use playback mode on mobile devices. For details, see “Record Control” on page 28.

To use Playback Mode:

1. From the Main Menu, tap Playback.

NOTE: If

Playback is not shown, tap Add

, check Playback, and return to the Main Menu.

2. Tap +.

3. Select the start and end times to playback.

4. Select a camera to playback.

Page 65

5. Use the on-screen controls to control playback.

Double-tap to open in full-screen

Select previous video file

Select next video file

Play/pause

Next frame

Fast

Slow

Set to ON

Push notification

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when the camera detects motion. Once you have received a push notification, you can select it to open live video from the camera.

NOTE: Motion detection mus motion detection, see “Video Detect” on page 19.

NOTE: Your camera must be configured to record the sub-stream to open video from push

ations. For details on configuring sub-stream recording, see “Record Control” on page 28.

notific

To enable Push Notifications:

1. From the Main menu, tap Push Config.

NOTE: If Push

Menu.

Config is not

2. For the IP camera you would like to configure, set the slider to ON.

t be activated to receive push notifications. For details on enabling

shown, tap Add, check Push Config, and then return to the Main

Page 66

Smartphone and Tablet Apps

Check channels to enble push notifications

Swipe right on the device you would like to delete and tap delete

3. Tap Motion Detect and then check CAM 1.

4. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

Device Manager

You can use Device List to manage your IP cameras and NVRs.

To access Device List:

• From the Main Menu, tap Devic

e Manager.

To edit a device:

1. Tap the device in Device Manager.

2. Edit the connection details as needed.

3. Tap Save.

delete a device:

1. Swipe right on the device you would like to delete.

2. Tap Delete. Tap OK to confirm.

Page 67

Smartphone and Tablet Apps

Tap A d d

iPad

FLIR SyncroIP NVR HD is an iPad app that allows you to remotely view your IP camera.

System Requirements

• iOS 4.3 or later.

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your IP camera.

• The IP camera must have Internet access.

• You must have a

• You will need to create an iTunes account before you can download the app. An iTunes store account requires a valid credit card number. The app is free of charge.

DDNS address to log in remotely.

Connecting to your IP camera on an iPad

1. Install FLIR SyncroIP NVR HD for free from the App Store.

2. Tap on the FLIR Syncro

3. Tap

4. Tap Device Manager.

then .

IP NVR HD icon ( ) to start the app.

5. Tap Add.

Page 68

6. Configure the following:

Enter a name for your IP camera

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter 1

tomsmith.myddns-flir.com

Click + and then select a camera

• Name: Enter a name for your IP camera of your choice.

• Address: Enter your DDNS address (e.g.

tomsmith.myddns-flir.com

• Port: Enter the Client Port (default: 35000).

• Username: Enter the IP camera’s User Name (default: admin).

• Password: Enter the IP camera’s Password (default: admin).

• Channel amount: Enter 1.

7. Tap Save.

Tap

9. In landscape mode:

tap a channel and then select the camera you would like to view on the

left. 

OR  In portrait mode: tap + on one of the

display areas and select the camera you would like to

open.

Page 69

FLIR SyncroIP NVR HD Interface

Tap to delete

Double-tap to open in full screen

Disconnect all

Add current view to favorites

Snapshot

Change display view

Slide to select favorites

Select different camera

Open menus

You can use FLIR SyncroIP NVR HD in landscape or portrait mode.

Smartphone and Tablet Apps

Device Manager

Device Manager allows you to manage your IP cameras and NVRs.

To access Device Manager:

1. From live view, tap

2. Tap Device Manager.

delete a device:

1. Tap the device to select it.

2. Tap

To modify a device:

1. Tap a device to select.

2. Tap the device again to open the edit screen.

3. Update the connection details as needed and then ta

then .

. Tap Yes to confirm.

p Save.

Page 70

Smartphone and Tablet Apps

Select start time

Select end time

Select camera

Pause/play

Previous file

Next file

Using Playback Mode on iPad

You can access recorded video on your IP camera using your iPad.

NOTE: You must configure your camera to record the sub stream to use playback mode on mobile devices. For details, see “Record Control” on page 28.

To use Playback Mode:

1. From Live View tap

2. In Portrait Mode: Ta

then .

p +, select the start time and end time for your search, and select the

camera you would like to playback.

OR In Landscape Mode: Select th

camera you would like to playback.

3. Use the playback controls.

e start time and end time for your search, and select the

NOTE: Playback controls are only shown in portrait mode.

Page 71

Smartphone and Tablet Apps

Set to ON

Check CAM 1

Push notification

Enabling Push Notifications

NOTE: Motion detection must be activated to receive push notifications. For details on enabling motion detection, see “Video Detect” on page 19.

NOTE: Your camera must be configured to record the sub-stream to open video from push notific

ations. For details on configuring sub-stream recording, see “Record Control” on page 28.

To enable Push Notifications:

1. From live view, tap

then .

2. Tap Alarm Push.

3. Set the slider to ON ne

o the IP camera you would like to configure.

xt t

4. Tap Motion Detect then check CAM 1.

Page 72

5. Tap OK. A test notification will be sent to your device. After this, whenever the selected

Tap on an event to view live video from the camera

cameras detect motion, you will receive a notification.

NOTE: You can see a list of notifications through the Ev

menu, from live view, tap

then .

ent List menu. To show the Event List

Android Phones

FLIR SyncroIP NVR allows you to remotely view your IP camera on Android smartphones.

A separate app is available to remotely view your IP camera on Android tablets, to make better use of the larger screen size. For details, see “Android Tablets” on page 73.

Compatible Devices

• Android OS (2.2 and above).

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your IP camera.

• The IP camera must have Internet access.

• You must have a DDNS address to log in remotely.

Connecting to your IP Camera on an Android Phone

1. Download FLIR SyncroIP NVR for free from the Google Play Store.

2. Tap on the FLIR SyncroIP NVR icon (

3. Tap

) to start the app.

Page 73

4. Tap Device Manager.

Device Manager

Tap A d d

Enter a name for your IP camera

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter 1

tomsmith.myddns-flir.com

5. Tap Add>Manually Add.

6. Configure the following:

• Name: Enter a name for your IP camera of your choice.

• Address: Enter your DDNS address (e.g.

tomsmith.myddns-flir.com

• Port: Enter the Client Port (default: 35000).

• Username: Enter the IP camera’s User Name (default: admin).

• Password: Enter the IP camera’s Password (default: admin).

• Channel: Enter 1.

7. Tap Save.

Tap

9. Tap Live Preview.

Page 74

10. Tap + on one of the display areas and select the camera you would like to open in the selected

Tap + and select a camera

Double-tap to open a channel in full-screen

Connect to camera

Disconnect from camera

Connect to all previously added cameras

PTZ

Disconnect all

Access Favorites

Change Camera

Snapshot

Start/stop manual record

Open image settings

Return to Main Menu

display area.

11. Repeat to view additional cameras.

FLIR SyncroIP NVR Interface

You can use FLIR SyncroIP NVR in portrait and landscape mode.

Page 75

Smartphone and Tablet Apps

Tap files to open

Open snapshots

Open videos

Delete all files

Return to Main Menu

Viewing Snapshots and Videos with Local Files

If you have saved snapshots or videos using FLIR SyncroIP NVR, you may open them with Local Files.

To access Local Files:

• From the Main Menu, tap Local Fil

es.

Using Playback Mode on Android Phones

You can access recorded video on your IP camera using your Android phone.

NOTE: Y mobile devices. For details, see “Record Control” on page 28.

ou must configure your camera to record the sub stream to use playback mode on

To use Playback Mode:

1. From the Main Menu, tap Playback.

2. If Playback is not shown, tap Add, check Playback, and r

eturn to the Main Menu.

Page 76

Smartphone and Tablet Apps

Tap + a nd sele ct a channel to playback

Double-tap to open in full-screen

Select previous video file

Select next video file

Play/pause

Next frame

Fast

Slow

3. Tap + and select a camera to playback.

4. Select the date then the start and end times to playback.

5. Use the on-screen controls to control playback.

Enabling Push Notifications

You can have the app send push notifications to the notifications area on your device when one of your cameras detects motion. Once you have received a push notification, you can select it to open

Page 77

live video from the camera that detected motion.

Select the IP camera

Check CAM 1

Push notification

NOTE: Appearance of notifications may differ

depending on the model of your device

NOTE: Motion detection must be activated to receive push notifications. For details on enabling motion detection, see “Video Detect” on page 19.

NOTE: Y notific

our camera must be configured to record the sub-stream to open video from push

ations. For details on configuring sub-stream recording, see “Record Control” on page 28.

To enable Push Notifications:

1. From the Main menu, tap Push Config.

NOTE: If Push Config is not

shown, tap Add, check Push Config, and then return to the Main

Menu.

2. Tap the IP camera you would like to configure.

3. Tap Motion Detect and then check CAM 1.

4. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

Page 78

Device Manager

Tap Delete

You can use Device List to manage your IP cameras and NVRs.

To access Device List:

• From the Main Menu, tap Devic

To edit a device:

1. Tap the device in Device Manager.

2. Edit the connection details as needed.

3. Tap Save.

delete a device:

1. Swipe the device you would like to delete to the right.

2. Tap Del

ap OK to confirm.

ete. T

e Manager.

Android Tablets

FLIR SyncroIP NVR HD is an app that allows you to remotely view your IP camera on an Android

tablet.

System Requirements

• Android 3.3 or later.

Prerequisites

• Port 80 and 35000 (or your HTTP and Client Ports, if you have changed them) must be port forwarded on your router to your camera’s IP address.

• You must create a DDNS account, and have the DDNS settings configured in your IP camera.

• The IP camera must have Internet access.

• You must have a

DDNS address to log in remotely.

Connecting to your IP Camera on an Android Tablet

1. Install FLIR SyncroIP NVR HD for free from the Google Play Store.

2. Tap on the FLIR Syncro

3. Tap

then .

IP NVR HD icon ( ) to start the app.

Page 79

4. Tap Device Manager.

Tap A d d

Enter a name for your IP camera

Enter the DDNS address

Enter the Client Port

Enter the user name

Enter the password

Enter 1

tomsmith.myddns-flir.com

5. Tap Add.

6. Configure the following:

Smartphone and Tablet Apps

• Name: Enter a name for your IP camera of your choice.

• Address: Enter your DDNS address (e.g.

• Port: Enter the Client Port (default: 35000).

• Username: Enter the IP camera’s User Name (default: admin).

• Password: Enter the IP camera’s Password (default: admin).

• Channel amount: Enter 1.

7. Tap Sav

Tap

tomsmith.myddns-flir.com

Page 80

9. In landscape mode, tap a display area and then select the camera you would like to view on

Click + and then select a camera

Double-tap to open in full screen

Disconnect selected channel

Add current view to favorites

Snapshot

Change display view

Slide to select favorites

Select different camera

Open configuration menu

the left. In portrait mode, tap + on one of the display areas and select the camera you would like to open.

FLIR SyncroIP NVR HD Interface

You can use FLIR SyncroIP NVR HD in landscape or portrait mode.

Page 81

Smartphone and Tablet Apps

Select start time

Select end time

Select camera

Pause/play

Previous file

Next file

Using Playback Mode on Android Tablets

You can access recorded video on your IP camera using your Android tablet.

NOTE: You must configure your camera to record the sub stream to use playback mode on mobile devices. For details, see “Record Control” on page 28.

To use Playback Mode:

1. From Live View tap

2. In Portrait Mode: Ta

then .

p +, select the start time and end time for your search, and select the

camera you would like to playback.

OR In Landscape Mode: Select th

camera you would like to playback.

3. Use the playback controls.

e start time and end time for your search, and select the

NOTE: Playback controls are only shown in portrait mode.

Page 82

Enabling Push Notifications

Select the IP camera you would like to configure

Push notification

NOTE: Appearance of notifications may differ

depending on the model of your device

NOTE: Motion detection must be activated to receive push notifications. For details on enabling motion detection, see “Video Detect” on page 19.

NOTE: Your camera must be configured to record the sub-stream to open video from push

ations. For details on configuring sub-stream recording, see “Record Control” on page 28.

notific

To enable Push Notifications:

1. From live view, tap

then .

2. Tap Alarm Push.

3. Select the IP camera you would like to configure.

Page 83

Smartphone and Tablet Apps

Check CAM 1

Tap on an event to view live video from the camera

4. Tap MotionDetect then check CAM 1.

5. Tap OK. A test notification will be sent to your device. After this, whenever the selected cameras detect motion, you will receive a notification.

NOTE: Y

ou can see a list of notifications through the Ev

menu, from live view, tap

then .

ent List menu. To show the Event List

Device Manager

Device Manager allows you to manage your IP cameras and NVRs.

1. From live view, tap

then .

2. Tap Device Manager.

To access Device Manager:

delete a device:

1. Tap the device to select it.

Page 84

2. Tap . Tap OK to confirm.

Tap to delete

To modify a device:

1. Tap a device to select.

2. Tap the device again to open the edit screen.

3. Update the connection details as needed and then t

p Save.

Page 85

Need Help?

Please make sure to visit our website www.digimerge.com to receive product updates and information.

3 Easy Ways To Contact Us

Online:

Product support is available 24/7 including product information, user manuals, quick start up guides and FAQ’s at www.digimerge.com

By Email:

Technical support (for technical/installation issues)

tech@digimerge.com

By Phone:

North America: 1-866-816-5919

Technical support (for technical/installation issues) Mon-Fri 8.00 am to 8.00pm EST

We welcome your feedback at

info@digimerge.com

For more information, visit

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20032013_R5

FLIR SyncroIP Series Software Manual

Specifications and Main Features

Frequently Asked Questions

User Manual