How it Works
FLIR
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K2
Operating Manual
56 pgs6.53 Mb0
Specifications
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Technical Notes
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Table of contents
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FLIR K2 Operating Manual

User’s manual FLIR Kx series
Important note
Before operating the device, you must read, understand, and follow all instructions, warnings, cautions, and legal disclaimers.
Důležitá poznámka
Před použitím zařízení si přečtěte veškeré pokyny, upozornění, varování a vyvázání se ze záruky, ujistěte se, že jim rozumíte, a řiďte se jimi.
Vigtig meddelelse
Wichtiger Hinweis
Bevor Sie das Gerät in Betrieb nehmen, lesen, verstehen und befolgen Sie unbedingt alle Anweisungen, Warnungen, Vorsichtshinweise und Haftungsausschlüsse
Σημαντική σημείωση
Πριν από τη λειτουργία της συσκευής, πρέπει να διαβάσετε, να κατανοήσετε και να ακολουθήσετε όλες τις οδηγίες, προειδοποιήσεις, προφυλάξεις και νομικές αποποιήσεις.
Nota importante
Antes de usar el dispositivo, debe leer, comprender y seguir toda la información sobre instrucciones, advertencias, precauciones y renuncias de responsabilidad.
Tärkeä huomautus
Ennen laitteen käyttämistä on luettava ja ymmärrettävä kaikki ohjeet, vakavat varoitukset, varoitukset ja lakitiedotteet sekä noudatettava niitä.
Remarque importante
Avant d'utiliser l'appareil, vous devez lire, comprendre et suivre l'ensemble des instructions, avertissements, mises en garde et clauses légales de non-responsabilité.
Fontos megjegyzés
Az eszköz használata előtt figyelmesen olvassa el és tartsa be az összes utasítást, figyelmeztetést, óvintézkedést és jogi nyilatkozatot.
Nota importante
Prima di utilizzare il dispositivo, è importante leggere, capire e seguire tutte le istruzioni, avvertenze, precauzioni ed esclusioni di responsabilità legali.
重要な注意 デバイスをご使用になる前に、あらゆる指示、警告、注意事項、および免責条項をお読み頂き、その内容を理解して従ってください。
중요한 참고 사항 장치를 작동하기 전에 반드시 다음의 사용 설명서와 경고, 주의사항, 법적 책임제한을 읽고 이해하며 따라야 합니다.
Viktig
Før du bruker enheten, må du lese, forstå og følge instruksjoner, advarsler og informasjon om ansvarsfraskrivelse.
Belangrijke opmerking
Zorg ervoor dat u, voordat u het apparaat gaat gebruiken, alle instructies, waarschuwingen en juridische informatie hebt doorgelezen en begrepen, en dat u deze opvolgt en in acht neemt.
Ważna uwaga
Przed rozpoczęciem korzystania z urządzenia należy koniecznie zapoznać się z wszystkimi instrukcjami, ostrzeżeniami, przestrogami i uwagami prawnymi. Należy zawsze postępować zgodnie z zaleceniami tam zawartymi.
Nota importante
Antes de utilizar o dispositivo, deverá proceder à leitura e compreensão de todos os avisos, precauções, instruções e isenções de responsabilidade legal e assegurar-se do seu cumprimento.
Важное примечание
До того, как пользоваться устройством, вам необходимо прочитать и понять все предупреждения, предостережения и юридические ограничения ответственности и следовать им.
Viktig information
Innan du använder enheten måste du läsa, förstå och följa alla anvisningar, varningar, försiktighetsåtgärder och ansvarsfriskrivningar.
Önemli not
Cihazı çalıştırmadan önce tüm talimatları, uyarıları, ikazları ve yasal açıklamaları okumalı, anlamalı ve bunlara uymalısınız.
重要注意事项 在操作设备之前，您必须阅读、理解并遵循所有说明、警告、注意事项和法律免责声明。
重要注意事項 操作裝置之前，您務必閱讀、了解並遵循所有說明、警告、注意事項與法律免責聲明。
User’s manual FLIR Kx series
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Table of contents
1 Legal disclaimer ..................................................................................1
1.1 Legal disclaimer ............ .............. .............. .............. ... .............. .. 1
1.2 Usage statistics .............. ... ........... ... .............. .............. .............. . 1
1.3 Changes to registry .... ........... ... .............. ............................... ...... 1
1.4 U.S. Government Regulations.. .............. .............. .............. ............ 1
1.5 Copyright .... .............. .............. .............. .............. .............. ... .....1
1.6 Quality assurance . ... .............. .............. .............. .............. ...........1
1.7 Patents.......... .............. .............. ... ........... ... .............................. 1
1.8 EULA Terms ...................... .............. ... ........... ... .............. ...........1
2 Safety information ...............................................................................2
3 Notice to user .....................................................................................6
3.1 User-to-user forums ..... ... .............. .............. .............. .............. .... 6
3.2 Disposal of electronic waste ....... ... ................. .............. .............. ... 6
3.3 Training ...... ... ........... ... .............. .............. .............. ...................6
3.4 Documentation updates ............ .............. ............................... ...... 6
3.5 Important note about this manual...... .............. .............. ... .............. . 6
3.6 Note about authoritative versions.. .............. .............. .............. ........7
4 Customer help ....................................................................................8
4.1 General . .............. ............................... .............. ... .............. ....... 8
4.2 Submitting a question ................. .............. .............. .............. ... .... 8
4.3 Downloads . .............. .............. ... ........... ... ... .............. .............. ... 9
5 Important information about FLIR Kx series service .............................. 10
6 Introduction...................................................................................... 11
7 Quick start guide ............................................................................... 12
8 Camera parts .................................................................................... 13
8.1 View from the front ... .............. .............. .............. .............. ... ...... 13
8.1.1 Figure.. .............. .............. .............. .............. ... ............. 13
8.1.2 Explanation................. .............. ... .............. .............. ..... 13
8.2 View from the rear .............. .............. .............. ... .............. .......... 14
8.2.1 Figure.. .............. .............. .............. .............. ... ............. 14
8.2.2 Explanation................. .............. ... .............. .............. ..... 14
8.3 Lanyard strap........ ............................... ... ........... ... .............. ..... 15
9 Screen elements ............................................................................... 16
9.1 Figure ... .............. ............................................. .............. ... ..... 16
9.2 Explanation . .............. ... ........... ... .............. .............. ................. 16
10 Operation ......................................................................................... 17
10.1 Charging the battery........... .............. .............. .............. ... .......... 17
10.1.1 Charging the battery using the FLIR power supply ............. .... 17
10.1.2 Charging the battery using the FLIR stand-alone battery
10.1.3 Charging the battery using a USB cable ............ ... .............. . 18
10.2 Turning on and turning off the camera...................... .............. ........ 18
10.3 Accessing the connector bay.. ........... ... ................. .............. ........ 18
10.3.1 Procedure ...... ... .............. .............. .............. ................. 18
10.4 Changing temperature unit........ ... .............. .............. .............. ..... 19
10.4.1 General......... .............. .............. ............................... .... 19
10.4.2 Procedure ...... ... .............. .............. .............. ................. 19
10.5 Changing settings (in FLIR Tools) . .............. .............. .............. ...... 20
10.5.1 General......... .............. .............. ............................... .... 20
charger. ............ ... ........... ... .......................................... 17
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Table of contents
10.5.2 The General settings tab ......... .............. .............. ............. 20
10.5.3 The User interface tab .. .............. .............. .............. ... ...... 21
10.5.4 Camera modes.. ... ... ........... ... .............. .............. ............ 21
10.6 Updating the camera ........... .............. .............. ... ........... ... ......... 26
10.6.1 General......... .............. .............. ............................... .... 26
11 Technical data................................................................................... 27
11.1 Online field-of-view calculator .......... .............. ... .............. ............. 27
11.2 Note about technical data ... .............. ... .............. ... .............. ........ 27
11.3 Note about authoritative versions.. .............. .............. .............. ...... 27
11.4 FLIR K2 ............ .............. .............. ................. ... ........... ... ........ 28
12 Mechanical drawings ......................................................................... 32
13 CE Declaration of conformity .............................................................. 37
14 Cleaning the camera .......................................................................... 39
14.1 Camera housing, cables, and other items.......... ... .............. ............ 39
14.1.1 Liquids............... ... ........... ... .............. .............. ............. 39
14.1.2 Equipment. .............. ............................... .............. ........ 39
14.1.3 Procedure ...... ... .............. .............. .............. ................. 39
14.2 Infrared lens .... .............. .............. ... ........... ... .............. ............. 39
14.2.1 Liquids............... ... ........... ... .............. .............. ............. 39
14.2.2 Equipment. .............. ............................... .............. ........ 39
14.2.3 Procedure ...... ... .............. .............. .............. ................. 39
15 About FLIR Systems .......................................................................... 40
15.1 More than just an infrared camera . .............. .............. .............. ..... 41
15.2 Sharing our knowledge .... .............. .............. .............. ... ........... .. 42
15.3 Supporting our customers ... .............. .......................................... 42
16 History of infrared technology............................................................. 43
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1

Legal disclaimer

1.1 Legal disclaimer

All products manufactured by FLIR Systems are warranted against defective materials and workmanship for a period of one (1) year from the delivery date of the original purchase, provided such products have been under normal stor­age, use and service, and in accordance with FLIR Systems instruction.
Uncooled handheld infrared cameras manufactured by FLIR Systems are war­ranted against defective materials and workmanship for a period of two (2) years from the delivery date of the original purchase, provided such products have been under normal storage, use and ser vice, and in accordance with FLIR Systems instruction, and provided that the camera has been registered within 60 days of original purchase.
Detectors for uncooled handheld infrared cameras manufactured by FLIRSys­tems are warranted against defective materials and workmanship for a period of ten (10) years from the delivery date of the original purchase, provided such products have been under normal storage, use and serv ice, and in accordance with FLIR Systems instruction, and provided that the camera has been regis­tered within 60 days of original purchase.
Products which are not manufactured by FLIR Systems but included in sys­tems delivered by FLIR Systems to the original purchaser, carry the warranty, if any, of the particular supplier only. FLIR Systems has no responsibility whatso­ever for such products.
The warranty extends only to the original purchaser and is not transferable. It is not applicable to any product which has been subjected to misuse, neglect, accident or abnormal conditions of operation. Expendable parts are excluded from the warranty.
In the case of a defect in a product covered by this warranty the product must not be further used in order to prevent additional damage. The purchaser shall promptly report any defect to FLIR Systems or this warranty will not apply.
FLIR Systems will, at its option, repair or replace any such defective product free of charge if, upon inspection, it proves to be defective in material or work­manship and provided that it is returned to FLIR Systems within the said one­year period.
FLIR Systems has no other obligation or liability for defects than those set forth above.
No other warranty is expressed or implied. FLIR Systems specifically disclaims the implied warranties of merchantability and fitness for a particular purpose.
FLIR Systems shall not be liable forany direct, indirect, special, incidental or consequential loss or damage, whether based oncontract, tort or any other le­gal theory.
This warranty shall be governed by Swedish law.
Any dispute, controversy or claim arisingout of or in connection with this war­ranty, shall be finally settled by arbitration in accordance with the Rulesof the Arbitration Institute of the Stockholm Chamber of Commerce. The place of ar­bitration shall be Stockholm. The language to be used in the arbitral proceed­ings shall be English.

1.2 Usage statistics

FLIR Systems reserves the right to gather anonymous usage statistics to help maintain and improve the quality of our software and services.

1.3 Changes to registry

The registry entry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet \Control\Lsa\LmCompatibilityLevel will be automatically changed to level 2 if the FLIR Camera Monitor service detects a FLIR camera connected to the computer with a USB cable. The modification will only be executed if the cam­era device implements a remote network service that supports network logons.

1.4 U.S. Government Regulations

This product may be subject to U.S. Export Regulations. Please send any in­quiries to exportquestions@flir.com.

1.5 Copyright

© 2016, FLIR Systems, Inc. All rights reserved worldwide. No parts of the soft­ware including source code may be reproduced, transmitted, transcribed or translated into any language or computer languagein any form or by any means, electronic, magnetic, optical, manual or otherwise, without theprior written permission of FLIR Systems.
The documentation must not, in whole orpart, be copied, photocopied, repro­duced, translated or transmitted toany electronic medium or machine read­able form without prior consent, in writing, from FLIR Systems.
Names and marks appearing on the products herein are either registered trademarks or trademarks of FLIR Systems and/or its subsidiaries. All other trademarks, trade names or company names referenced herein areused for identification only and are the property of their respective owners.

1.6 Quality assurance

The Quality Management System under which these products are developed and manufactured has been certified in accordance with the ISO 9001 standard.
FLIR Systems is committed to a policyof continuous development; therefore we reserve the right to make changes and improvements on any of theprod­ucts without prior notice.

1.7 Patents

One or several of the following patents and/or design patents may apply to the products and/or features. Additional pending patents and/or pending design patents may also apply.
000279476-0001; 000439161; 000499579-0001; 000653423; 000726344; 000859020; 001106306-0001; 001707738; 001707746; 001707787; 001776519; 001954074; 002021543; 002058180; 002249953; 002531178; 0600574-8; 1144833; 1182246; 1182620; 1285345; 1299699; 1325808; 1336775; 1391114; 1402918; 1404291; 1411581; 1415075; 1421497; 1458284; 1678485; 1732314; 2106017; 2107799; 2381417; 3006596; 3006597; 466540; 483782; 484155; 4889913; 5177595; 60122153.2;
602004011681.5-08; 6707044; 68657; 7034300; 7110035; 7154093; 7157705; 7237946; 7312822; 7332716; 7336823; 7544944; 7667198; 7809258 B2; 7826736; 8,153,971; 8,823,803; 8,853,631; 8018649 B2; 8212210 B2; 8289372; 8354639 B2; 8384783; 8520970; 8565547; 8595689; 8599262; 8654239; 8680468; 8803093; D540838; D549758; D579475; D584755; D599,392; D615,113; D664,580; D664,581; D665,004; D665,440; D677298; D710,424 S; D718801; DI6702302-9; DI6903617-9; DI7002221-6; DI7002891-5; DI7002892-3; DI7005799-0; DM/057692; DM/061609; EP 2115696 B1; EP2315433; SE 0700240-5; US 8340414 B2; ZL
201330267619.5; ZL01823221.3; ZL01823226.4; ZL02331553.9; ZL02331554.7; ZL200480034894.0; ZL200530120994.2; ZL200610088759.5; ZL200630130114.4; ZL200730151141.4; ZL200730339504.7; ZL200820105768.8; ZL200830128581.2; ZL200880105236.4; ZL200880105769.2; ZL200930190061.9; ZL201030176127.1; ZL201030176130.3; ZL201030176157.2; ZL201030595931.3; ZL201130442354.9; ZL201230471744.3; ZL201230620731.8.

1.8 EULA Terms

• Youhave acquired a device (“INFRARED CAMERA”) that includes soft­ware licensed by FLIR Systems AB from Microsoft Licensing, GP or its af­filiates (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online” orelectronic documen­tation (“SOFTWARE”) are protected by international intellectual property laws and treaties. The SOFTWARE is licensed, not sold. All rights reserved.
• IF YOU DO NOT AGREE TO THIS ENDUSER LICENSE AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPYTHE SOFTWARE. IN­STEAD, PROMPTLYCONTACT FLIR Systems AB FOR INSTRUCTIONS ON RETURN OF THE UNUSED DEVICE(S) FOR A REFUND. ANY USE
OF THE SOFTWARE, INCLUDING BUT NOT LIMITED TO USE ON THE DEVICE, WILL CONSTITUTE YOUR AGREEMENT TO THIS EU­LA (OR RATIFICATION OF ANY PREVIOUS CONSENT).
• GRANT OF SOFTWARE LICENSE. This EULA grants you the following license:
◦ Youmay use the SOFTWARE only on the DEVICE. ◦ NOT FAULT TOLERANT. THE SOFTWARE IS NOT FAULT TOLER-
ANT. FLIR Systems AB HAS INDEPENDENTLYDETERMINED HOW TO USE THE SOFTWARE IN THE DEVICE, AND MS HAS RELIED UPON FLIR Systems AB TO CONDUCT SUFFICIENT TESTING TO DETERMINE THAT THE SOFTWARE IS SUITABLE FOR SUCH USE.
◦ NO WARRANTIES FOR THE SOFTWARE. THE SOFTWARE is
provided “AS IS” and with all faults. THE ENTIRE RISK AS TO SAT­ISFACTORY QUALITY, PERFORMANCE, ACCURACY, AND EF­FORT (INCLUDING LACK OF NEGLIGENCE) IS WITH YOU. ALSO, THERE IS NO WARRANTYAGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE SOFTWARE OR AGAINST IN­FRINGEMENT. IF YOU HAVE RECEIVED ANY WARRANTIES RE-
GARDING THE DEVICE OR THE SOFTWARE, THOSE WARRANTIES DO NOT ORIGINATE FROM, AND ARE NOT BINDING ON, MS.
◦ No Liability for Certain Damages. EXCEPTAS PROHIBITED BY
LAW,MS SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPE­CIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORM­ANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MS BE LIABLE FORANY AMOUNT INEX­CESS OF U.S. TWO HUNDRED FIFTY DOLLARS (U.S.$250.00).
◦ Limitations on Reverse Engineering, Decompilation, and Dis-
assembly. Youmay not reverse engineer, decompile, or disassem-
ble the SOFTWARE, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation.
◦ SOFTWARE TRANSFER ALLOWED BUT WITH RESTRICTIONS.
Youmay permanently transfer rights under this EULA only as part of a permanent sale or transfer of the Device, and only if the recipient agrees to this EULA. If the SOFTWARE is an upgrade, any transfer must also include all prior versions of the SOFTWARE.
◦ EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is
subject to U.S. export jurisdiction. You agree to comply with all appli­cable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments. For additional information see http://www.micro­soft.com/exporting/.
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Safety information

WARNING
Applicability: Cameras with one or more batteries.
Do not disassemble or do a modification to the battery. The battery contains safety and protection devices which, if damage occurs, can cause the battery to become hot, or cause an explosion or an ignition.
WARNING
Applicability: Cameras with one or more batteries.
If there is a leak from the battery and you get the fluid in your eyes, do not rub your eyes. Flush well with water and immediately get medical care. The battery fluid can cause injury to your eyes if you do not do this.
WARNING
Applicability: Cameras with one or more batteries.
Do not continue to charge the battery if it does not become charged in the specified charging time. If you continue to charge the battery, it can become hot and cause an explosion or ignition. Injury to persons can occur.
WARNING
Applicability: Cameras with one or more batteries.
Only use the correct equipment to remove the electrical power from the battery. If you do not use the cor­rect equipment, you can decrease the performance or the life cycle of the battery. If you do not use the correct equipment, an incorrect flow of current to the battery can occur. This can cause the battery to be­come hot, or cause an explosion. Injury to persons can occur.
WARNING
Make sure that you read all applicable MSDS (Material Safety Data Sheets) and warning labels on con­tainers before you use a liquid. The liquids can be dangerous. Injury to persons can occur.
CAUTION
Do not point the infrared camera (with or without the lens cover) at strong energy sources, for example, devices that cause laser radiation, or the sun. This can have an unwanted effect on the accuracy of the camera. It can also cause damage to the detector in the camera.
CAUTION
Applicability: Cameras with one or more batteries.
Do not attach the batteries directly to a car’s cigarette lighter socket, unless FLIR Systems supplies a spe­cific adapter to connect the batteries to a cigarette lighter socket. Damage to the batteries can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Do not connect the positive terminal and the negative terminal of the battery to each other with a metal object (such as wire). Damage to the batteries can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Do not get water or salt water on the battery, or permit the battery to become wet. Damage to the batteries can occur.
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Safety information
CAUTION
Applicability: Cameras with one or more batteries.
Do not make holes in the battery with objects. Damage to the battery can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Do not hit the battery with a hammer. Damage to the battery can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Do not put your foot on the battery, hit it or cause shocks to it. Damage to the battery can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Do not put the batteries in or near a fire, or into direct sunlight. When the battery becomes hot, the built-in safety equipment becomes energized and can stop the battery charging procedure. If the battery be­comes hot, damage can occur to the safety equipment and this can cause more heat, damage or ignition of the battery.
CAUTION
Applicability: Cameras with one or more batteries.
Do not put the battery on a fire or increase the temperature of the battery with heat. Damage to the battery and injury to persons can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Do not put the battery on or near fires, stoves, or other high-temperature locations. Damage to the battery and injury to persons can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Do not solder directly onto the battery. Damage to the battery can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Do not use the battery if, when you use, charge, or put the battery in storage, there is an unusual smell from the battery, the battery feels hot, changes color, changes shape, or is in an unusual condition. Speak with your sales office if one or more of these problems occurs. Damage to the battery and injury to per­sons can occur.
CAUTION
Applicability: Cameras with one or more batteries.
Only use a specified battery charger when you charge the battery. Damage to the battery can occur if you do not do this.
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Safety information
CAUTION
Applicability: Cameras with one or more batteries.
Only use a specified battery for the camera. Damage to the camera and the battery can occur if you do not do this.
CAUTION
Applicability: Cameras with one or more batteries.
The temperature range through which you can charge the battery is ±0°C to +45°C (+32°F to +113°F), unless other information is specified in the user documentation or technical data. If you charge the battery at temperatures out of this range, it can cause the battery to become hot or to break. It can also decrease the performance or the life cycle of the battery.
CAUTION
Applicability: Cameras with one or more batteries.
The temperature range through which you can remove the electrical power from the battery is -15°C to +50°C (+5°F to +122°F), unless other information is specified in the user documentation or technical data. If you operate the battery out of this temperature range, it can decrease the performance or the life cycle of the battery.
CAUTION
Applicability: Cameras with one or more batteries.
When the battery is worn, apply insulation to the terminals with adhesive tape or equivalent materials be­fore you discard it. Damage to the battery and injury to persons can occur if you do not do this.
CAUTION
Applicability: Cameras with one or more batteries.
Remove any water or moisture on the battery before you install it. Damage to the battery can occur if you do not do this.
CAUTION
Do not apply solvents or equivalent liquids to the camera, the cables, or other items. Damage to the bat­tery and injury to persons can occur.
CAUTION
Be careful when you clean the infrared lens. The lens has an anti-reflective coating which is easily dam­aged. Damage to the infrared lens can occur.
CAUTION
Do not use too much force to clean the infrared lens. This can cause damage to the anti-reflective coating.
Note The encapsulation rating is only applicable when all the openings on the camera are sealed with their correct covers, hatches, or caps. This includes the compartments for data storage, batteries, and connectors.
CAUTION
Do not change the standard fire-fighting procedures when you use a FLIR K series camera. The FLIR K series camera is not a replacement technology.
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Safety information
CAUTION
Do not use the FLIR K series camera without the correct training. If the persons that operate the camera do not have the correct training, an incorrect analysis of the infrared images can occur. Thus, incorrect decisions during the firefighting can be made.
The training must include:
• How a thermal camera operates and its limits
• How to interpret an image
• How to work safely with the camera.
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Notice to user

3.1 User-to-user forums

Exchange ideas, problems, and infrared solutions with fellow thermographers around the world in our user-to-user forums. To go to the forums, visit:
http://forum.infraredtraining.com/

3.2 Disposal of electronic waste

As with most electronic products, this equipment must be disposed of in an environmen­tally friendly way, and in accordance with existing regulations for electronic waste.
Please contact your FLIR Systems representative for more details.

3.3 Training

To read about infrared training, visit:
• http://www.infraredtraining.com
• http://www.irtraining.com
• http://www.irtraining.eu

3.4 Documentation updates

Our manuals are updated several times per year, and we also issue product-critical notifi­cations of changes on a regular basis.
To access the latest manuals, translations of manuals, and notifications, go to the Down­load tab at:
http://support.flir.com
It only takes a few minutes to register online. In the download area you will also find the lat­est releases of manuals for our other products, as well as manuals for our historical and obsolete products.

3.5 Important note about this manual

FLIR Systems issues generic manuals that cover several cameras within a model line.
This means that this manual may contain descriptions and explanations that do not apply to your particular camera model.
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Notice to user3

3.6 Note about authoritative versions

The authoritative version of this publication is English. In the event of divergences due to translation errors, the English text has precedence.
Any late changes are first implemented in English.
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Customer help

4.1 General

For customer help, visit:
http://support.flir.com

4.2 Submitting a question

To submit a question to the customer help team, you must be a registered user. It only takes a few minutes to register online. If you only want to search the knowledgebase for existing questions and answers, you do not need to be a registered user.
When you want to submit a question, make sure that you have the following information to hand:
• The camera model
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• The camera serial number
• The communication protocol, or method, between the camera and your device (for ex­ample, SD card reader, HDMI, Ethernet, USB, or FireWire)
• Device type (PC/Mac/iPhone/iPad/Android device, etc.)
• Version of any programs from FLIR Systems
• Full name, publication number, and revision number of the manual

4.3 Downloads

On the customer help site you can also download the following, when applicable for the product:
• Firmware updates for your infrared camera.
• Program updates for your PC/Mac software.
• Freeware and evaluation versions of PC/Mac software.
• User documentation for current, obsolete, and historical products.
• Mechanical drawings (in *.dxf and *.pdf format).
• Cad data models (in *.stp format).
• Application stories.
• Technical datasheets.
• Product catalogs.
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