Page 1
Flip Connect
SpliceCom PCS 561/562
Quick Reference Guide
Flip Solutions Ltd t/a Flip Connect
Unit 5/6, 29 Mill Lane, Welwyn
Hertfordshire, AL6 9EU
020 3056 5060
0870 421 5411
[email protected]
www.flipconnect.co.uk
Page 2
P
P
CS 561/562 Quick Refer
e
PCS 5
Q
u
e
nce Guide Version 3.2/0
61/56
2
u
ick Reference Gu
i
June 2
0
6
12/1
2
i
de
0
12
Page 3
PCS
5
8
Changin
g
61/562
your Greeting
P
Voicemail
Changing you
If you have v
o
greetings. Th
e
normally upd
a
your whereab
o
greeting that
c
record a per
m
deleted at mi
d
used until yo
u
Press the Mes
Press the con
t
Your current
D
You will then
b
Press hash (#)
Your new Dail
y
If you are hap
press the Spe
a
alongside the
Repeat the ab
using the con
t
icon.
For further de
t
please refer t
o
CS 561/562 Quick Refer
e
(cont)
r Daily and Permanent
icemail enabled you c
a
first is a daily greetin
te on a daily basis, ty
p
uts/availability. The
s
an be used on any da
y
anent greeting your d
a
night and the perman
record a new daily gr
e
sages button
ext sensitive key alon
g
aily Greeting will be p
e prompted to record
when finished.
Greeting will be play
e
py with your greeting,
ker button, or press t
h
|Stop| icon to save
ove process to record
y
ext sensitive key alon
g
ails on all these featu
r
the PCS 561/562 Use
r
nce Guide Version 3.2/0
Voicemail Greetings
n record two voicem
a
g that you would
ically giving the date
a
econd is a permanent
. If you choose to
ily greeting will be
ent greeting will then
eting.
side the |Greeting| i
c
layed back to you.
your new Daily Greeti
n
d back to you
replace your handset
o
e context sensitive ke
y
our Permanent Greet
i
side the |Permanent|
es and many others,
Manual
612/1
il
nd
be
on.
g.
r
ng
PCS
5
PCS 561/562 Q
u
Making
61/562
ick Reference Guide Ver
s
an Internal Call
OR
OR
OR
ion 3.2/0612/1
Making a
n
Dial the exte
n
Press the co
n
lift your hand
T
he Call Stat
u
your details
OR
Lift your han
d
Dial the exte
n
OR
Press the Co
n
Press the key
the User’s na
Find the Use
r
Select the Us
e
alongside th
e
Dial the User
number requ
OR
Press the Fav
o
page)
Find the coll
e
using the Up
/
Dial the colle
a
alongside |S
p
(Note: If the
e
answered wi
t
voicemail, if
e
Internal Call
sion number via the
a
text sensitive key alon
set
s screen will display w
set or press the Spea
k
sion via the alpha-nu
m
tacts button
on the keypad that di
s
me
required using the U
p
r required using the
c
|User Name|
using the context sen
s
ired
urites button (unless
t
ague required from y
o
Down arrow
gue required using t
h
eed Dial Name|
xtension you are ring
i
hin 20 seconds (defau
nabled.)
lpha-numeric keypad
gside the |Dial| icon,
o
hom you are ringing a
er button
eric keypad
plays the first letter o
f
/Down arrows
ontext sensitive key
itive key alongside th
e
his is your default Idl
e
ur Favourites display
e context sensitive Ke
y
ng is busy or not
lt) you will be passed
t
1
r
d
o
Page 4
PCS
5
2
Making
5
61/562
an External Call
OR
OR
OR
P
Making a
n
Dial the exter
System Admi
n
Press the con
t
lift your hand
s
T
he Call Statu
your details
OR
Lift your han
d
Dial the exter
System Admi
n
OR
Press the Co
n
Press the key
the Contact’s
Find the Cont
a
Select the Co
n
alongside th
e
Dial the Cont
a
number requ
i
OR
Press the Fav
o
page)
Find the cont
a
the Page Up/
D
Dial the Cont
a
alongside |S
p
P
CS 561/562 Quick Refer
e
n
External Call
nal number via the alp
n
istrator will inform yo
u
t
ext sensitive key alon
g
s
et
s screen will display w
h
d
set or press the Spea
k
nal number via the alp
n
istrator will inform yo
u
n
tacts button
on the keypad that di
s
name
a
ct required using the
n
tact required using th
e
|Contact Name|
a
ct using the context s
e
i
red
o
urites button (unless
t
a
ct required from your
D
own arrow
a
ct required using the
c
p
eed Dial Name|
e
nce Guide Version 3.2/0
ha-numeric keypad. (Y
o
u
if a prefix is required
.
g
side the |Dial| icon,
o
h
om you are ringing a
n
k
er button
ha-numeric keypad. (Y
o
u
if a prefix is required
.
s
plays the first letter of
Page Up/Down arrow
s
e context sensitive ke
y
e
nsitive key alongside
t
his is your default Idl
e
Favourites display usi
n
c
ontext sensitive Key
612/1
o
ur
.) or nd o
ur
.)
s y
the
e n
g
PCS
5
PCS 561/562 Q
u
Leaving a Me
s
A
ccessing Y
o
Deleti
n
5
61/562
u
ick Reference Guide Ver
s
s
sage for a Colleague
o
ur Own Messages
n
g a Message
s
ion 3.2/0612/1
Voicemail
Leaving a Me
s
If the extensi
o
you will be tr
a
your colleagu
Leave a mess
a
Replace your
the Speaker
b
A
ccessing Yo
u
T
he blue “S”
L
to indicate th
a
Press the Me
s
A
closed env
e
T
o listen to th
alongside it.
Your messag
e
Press the Me
s
Deleting a M
e
Select the m
e
key alongsid
e
Remove the
m
alongside the
Select the co
n
confirm you
w
Press the Me
s
(Note:
T
he o
p
message.)
s
sage for a Colleague
o
n you are ringing is b
u
a
nsferred to voicemail
e’s greeting
a
ge
handset (if you are usi
b
utton (if you are usin
g
u
r Own Messages
L
ED at the bottom of t
h
a
t you have a new me
s
s
sages button
e
lope icon indicates a
n
e new message press
t
e
will be played to you
s
sages button to exit
e
ssage
e
ssage to be deleted u
s
e
it.
m
essage by pressing t
h
|Delete| icon during
n
text sensitive key alo
n
w
ish to delete the entr
y
s
sages button to exit
p
en blue envelope indi
c
u
sy or is not answered
(if enabled) and playe
d
ng the handset), or pr
e
g
hands free)
h
e PCS 561/562
w
ill fla
s
s
sage
n
ew message
the context sensitive
k
s
ing the context sensit
i
h
e context sensitive ke
y
message playback.
n
gside the |Yes| icon t
o
y
c
ates a previously rea
d
7
d e
ss
sh k
ey
i
ve
y o d
Page 5
PCS
5
6
Rediall
T
o Call a P
r
T
o Del
e
61/562
ing a Number
evious Caller Back
te a Call Entry
P
Rediallin
g
Press the con
name or nu
m
displayed wit
h
Press the con
name or nu
m
T
o Call Pr
e
Press the Me
s
Use the Page
Select the en
t
alongside |N
a
w
ith a green
b
Press the con
name or nu
m
T
o Delete
Press the Me
s
Use the Page
Select the en
t
alongside |N
a
Select the co
n
Select the co
n
confirm you
w
Press the Me
s
CS 561/562 Quick Refer
e
a Number
(cont)
text sensitive key alon
g
ber |Name| or |0123
4
a green background.
text sensitive key alon
g
ber |Name| or |0123
4
vious Caller Bac
sages button
Up/Down arrows to fi
n
ry to be called using t
h
me| or |01234.....|
T
ackground.
text sensitive key alon
g
ber |Name| or |0123
4
a Call Entry
sages button
Up/Down arrows to fi
n
ry to be deleted using
me| or |01234.....|
text sensitive key alo
n
text sensitive key alo
n
ish to delete the entr
y
sages button to exit
nce Guide Version 3.2/0
side the appropriate
.....| The entry will b
e
side the appropriate
.....| again.
k
d the call to be dialle
d
e context sensitive k
e
he entry will be displa
y
side the appropriate
.....| again.
d the call to be delet
e
the context sensitive
k
gside the |Delete| ic
o
gside the |Yes| icon t
612/1
y
ed
d
ey
n
o
PCS
5
PCS 561/562 Q
u
AnswEnd
Placing
A
nnou
61/562
ick Reference Guide Ver
s
ering a Call
OR
ing a Call
a Call on Hold
nced Transfer
OR
ion 3.2/0612/1
A
nswerin
g
Call Status wil
Lift the hands
e
call
OR
If you do not
w
sensitive key
a
passed to yo
u
voicemail (if
e
not answered
passed to voi
c
Ending a
C
Replace your
the Speaker
b
Placing a
C
Press the Rec
a
T
o retrieve th
e
T
ransferri
n
A
nnounced T
r
Place the call
Dial the inter
n
W
ait for the c
a
transfer
T
o transfer th
e
using the han
using hands f
r
OR
T
o return to t
h
for the destin
a
a Call
l display the caller’s d
e
t or press the Speake
ish to answer the cal
l
longside the |Reject|
r Forward on Busy nu
m
nabled), or cancelled.
within 20 seconds (d
e
email, if enabled.)
all
handset (if you are usi
n
utton (if you are using
all on Hold
ll button
call press the Recall
b
g a Call
ansfer
on hold using the Rec
a
al or external number
ll to be answered an
d
original call, replace
y
dset) or press the Spe
a
ee)
e original call, press t
h
tion to hang up.
tails
r button to answer the
select the context
icon and the call will
b
ber (if set), or to
(If your phone is bus
y
fault) the caller will b
e
ng the handset), or pr
e
hands free)
utton a 2nd time
ll button
announce the intend
e
our handset (if you a
r
ker button (if you are
e Recall button, or w
a
3
e
or
ss
d
e
it
Page 6
PCS
5
4
Bli
n
Transfer to c
o
Par
5
61/562
OR
n
d Transfer
o
lleague’s voicemail
king a Call
P
T
ransferri
n
OR
T
o return to t
h
hold, press t
h
icon to toggl
e
T
o connect t
h
using the ha
n
using hands
f
Blind Transfe
r
Place the call
Dial the inter
n
T
o complete
t
using the ha
n
using hands
f
T
ransferring
a
Place the call
Dial the inter
n
Press the con
t
|Leave Mess
a
T
o complete
t
using the ha
n
using hands
f
Parking a
T
his facility al
l
up by any ext
e
Once on a ca
alongside |P
a
T
he caller’s d
e
Slot.
P
CS 561/562 Quick Refer
e
n
g a Call
(cont)
h
e original call and pl
a
h
e context sensitive ke
y
e
between the two call
s
h
e two calls, replace yo
n
dset) or press the Spe
a
f
ree)
r
(un-announced trans
f
on hold using the Rec
n
al or external numbe
r
t
he transfer, replace y
o
n
dset) or press the Spe
a
f
ree)
a
Call Directly to a Coll
e
on hold using the Rec
n
al number
t
ext sensitive key alon
g
a
ge| icon
t
he transfer, replace y
o
n
dset) or press the Spe
a
f
ree)
Call
l
ows a call to be held
o
e
nsion.
ll press one of the con
t
a
rk| 1–4 (default)
e
tails will be displayed
e
nce Guide Version 3.2/0
a
ce the second call on
y
alongside the |Switc
h
s
.
ur handset (if you are
a
ker button (if you are
f
er)
all button
r
o
ur handset (if you are
a
ker button (if you are
e
ague’s voicemail
all button
g
side the
o
ur handset (if you are
a
ker button (if you are
o
n the system and pic
k
t
ext sensitive keys
against the relevant P
a
612/1
h|
k
ed
a
rk
PCS
5
PCS 561/562 Q
u
Picking
U
View yo
Rediall
5
61/562
u
ick Reference Guide Ver
s
U
p a Parked Call
OR
ur Calls History
ing a Number
s
ion 3.2/0612/1
Picking u
p
Press the Fav
o
Park Slots 1–
4
display. If in
u
parked call wi
Press the con
t
Slot to retriev
e
OR
If your defaul
t
Slots 1–4 will
the name (or
shown.
Press the con
t
Slot to retriev
e
Calls Hist
o
Your Calls His
t
you have ma
d
not been ans
w
missed, new
v
voicemail me
s
T
o view your
C
Press the Me
s
Use the Page
Press the Me
s
Redialling
Press the Me
s
Use the Page
p
a Parked Call
o
urites button
4
(default) will be sho
w
u
se, the name (or nu
m
ll be shown
t
ext sensitive key alon
g
e
the call |Name|
t
Idle Page has been s
e
be shown at the top o
f
number) relating to th
e
t
ext sensitive key alon
g
e
the call |Name|
ory
t
ory (Messages button
)
d
e and been answered
,
w
ered, call you have a
n
v
oicemail messages a
n
s
sages.
C
alls History
s
sages button
Up/Down arrows to vi
e
s
sages button a 2nd ti
m
a Number
s
sages button
Up/Down arrows to fi
n
w
n at the top of the
m
ber) relating to the
g
side the relevant Par
k
e
t to Favourites, Park
f
the display. If in use,
e parked call will be
g
side the relevant Par
k
)
displays a list of calls
, calls you have made
a
n
swered, calls you hav
e
n
d previously read
e
w your Calls History
m
e to exit
n
d the call to be redial
l
5
k k
a
nd
e
ed
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