Guider IIS series User Guide | www.flashforge.com
1
F la s h F o r g e Gu id e r I IS
Please read FlashForge Guide IIS series 3D Printer User Guide carefully before
use. Please well keep this User Guide for future reference.
3 D Pr i n te r U s e r G u id e
Guider IIS series User Guide | www.flashforge.com
Content
Content
Preface
Introduction
Notice
Chapter 1: 3D Printing Technology
Chapter 2: About Guider IIS
Chapter 3：Unpacking
Chapter 4: Hardware Assembly
Chapter 5: Build Plate Leveling
Chapter 6: About Software
Chapter 7: Basic Printing
Chapter 8: Supports and Service
Chapter 9: Basic Questions and Answers
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1.1 Process
2.1 About Guider IIS
2.2 Accessories
4.1 Filament Installation
4.2 Printer Start-up
4.3 Loading Filament
4.4 Unloading Filament
6.1 Software Installation
6.2 Exploring FlashPrint
7.1 Generate a Gcode
7.2 Print Methods
7.3 Camera
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Guider IIS series User Guide | www.flashforge.com
Preface
Note: Each device have tested before leaving factory. If there are some residues
On the completion of this User Guide, thanks all FlashForge engineers and the
FlashForge 3D printer users for their unremitting efforts and sincere
assistance.
The FlashForge Guider IIS series User Guide is designed for the Guider IIS
series users to start their printing journey with FlashForge Guider IIS. Even if
you are familiar with earlier FlashForge machines or 3D printing technology,
we still recommend that please read this guide, as there is lots of important
information about the Guider IIS series for you to get a better 3D experience.
For a better and more successful printing experience, you can refer to the
following materials:
(1) Quick Start Guide
Users will find the Quick Start Guide together with the printer accessories. The
Quick Start Guide will help you start your print journey as soon as possible.
(2) Official FlashForge Website:
The official FlashForge website contains the up-to-date information
concerning FlashForge software, firmware, device maintenance and so on.
Users are also able to get the contact information from there.
in extruder or some tiny scratches on the build tape, it is normal and it will not
affect the printing quality.
Guider IIS series User Guide | www.flashforge.com
Introduction
Notes：
The FlashForge Guider IIS series 3D Printer User Guide contains the
information needed for you to set up and use this device.
This User Guide including the following parts: Preface, introduction and
After-sale service.
The preface section includes resource acquisition channel, the overall
framework of the manual, and the problems that should be paid attention to
while printing.
The introduction section contains the overview of 3D printing technology,
equipment introduction, unpacking and installation of equipment, software
installation and use.
After-sale section contains the user how to get the support and help.
· Please read FlashForge Guider IIS series 3D Printer User Guide carefully
before use.
·The User Guide is written based on Windows 7.
Guider IIS series User Guide | www.flashforge.com
Notice
Safety Notice
! Notices
: Read all the instructions in the manual and familiarize yourself with
the FlashForge Guider IIS series User Guide before setting-up and using.
Failure to comply with the warning and instructions may result in individual
injury, fire, equipment damage or property damage.
PLEASE STRICTLY FOLLOW ALL THE SAFETY WARNINGS AND NOTICE
BELOW ALL THE TIME.
· Work Environment Safety
① Keep your work place tidy.
② Do not operate Guider IIS series in the presence of flammable liquids,
gases or dust.
③ Keep Guider IIS out of children and untrained people’ reach.
· Electrical Safety
① Always use the Guider IIS with a properly grounded outlet. Do not refit
Guider IIS plug.
② Do not use Guider IIS in damp or wet locations. Do not expose Guider IIS
to burning sun.
③ In case of device damage, please use the power supply provided by
FlashForge.
④ Avoid using the device during an thunderstorm.
⑤ In case of uncertain accident, please unplug the device if you do not use it
Guider IIS series User Guide | www.flashforge.com
for long.
·Personal Safety
① Do not touch the nozzle and build plate during printing.
② Do not touch the nozzle after finishing printing.
③ Dress properly. Do not wear loose clothing or jewelry. Keep your hair,
clothing and gloves away from moving parts.
④ Do not operate the device while you are tired or under the influence of
drugs, alcohol or medication.
·
Cautions
① Do not leave the device unattended for long.
② Do not make any modifications to the device.
③ To lower the build plate before loading/unloading filament. (The distance
between the nozzle and build plate should be kept for at least 50mm)
④ Operate the device in a well-ventilated environment.
⑤ Never use the device for illegal activities.
⑥ Never use the device to make any food storage vessels.
⑦ Never use the device to make any electrical appliance.
⑧ Never put the model into your mouth.
⑨ Do not remove the models with force.
⑩ Never connect the device with network cable longer than 3m.
· Environment Requirements
Temperature: RT 15-30℃
Moisture: 20%-70%
Guider IIS series User Guide | www.flashforge.com
·
Place Requirements
The device must be placed in a dry and ventilated environment. The distances
of the left, right and back side space should be at least 20cm, and the
distance of the front side space should be at least 35cm.
· Filament Requirements
Do not abuse the filament. Please make sure you use the FlashForge filament
or the filament from the brands accepted by FlashForge.
· Filament Storage
All polymers degrade with time. Do not unpack until filament is needed.
Filament should be stored at clean and dry conditions.
Legal Notice
All the information in this document is subject to any amendment or change
without the official authorization from FlashForge.
FLASHFORGE CORPORATION MAKES NO WARRANTY OF ANY KIND WITH
REGARD TO THIS DOCUMENT, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRATIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE.
FlashForge shall not be liable for errors contained herein for incidental
consequential damages in connection with furnishing, performance or use of
this material
FCC STATEMENT:
Guider IIS series User Guide | www.flashforge.com
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
(1) This device may not cause harmful interference,
(2) This device must accept any interference received, including interference
that may cause undesired operation.
Warning: Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate the
equipment.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This document contains proprietary information protected by copyright.
Copyright © 2018 FlashForge Corp. All Rights Reserved
Guider IIS series User Guide | www.flashforge.com
Chapter 1: 3D Printing Technology
3D printing refers to transforming three-dimensional models into physical
objects that you can hold and touch. It is also called additive manufacturing
because the 3D model is created by “adding” layers upon layers of material
until the object is fully formed.
Fused Filament Fabrication (FFF) is the most common method of 3D printing.
It is also the method that the Guider IIS series uses. It works by melting
plastic material called filament onto a print surface in high temperature. The
filament solidifies after it cools down, which happens instantaneously after it is
extruded from the nozzle. 3D objects are formed with the filament laying down
multiple layers.
1.1 Process
3D printing involves three steps:
1.) Make or download a 3D model
2.) Slice and export the 3D model
3.) Build the 3D model
1.1.1 Make a 3D Model:
Currently, there are three ways to creating a 3D model.
·
Designing From Scratch
You can use free CAD (computer-aided design)
software such as 3DTADA, AutoCAD, SolidWorks, Pro-E, and our own
software Happy 3D to design your own 3D model.
·
3D Scanners
An alternative method to creating a 3D model is to scan an
object. 3D scanners work by digitizing a physical object, collecting its
geometric data, and saving it to a file on your PC. There are also apps that can
Guider IIS series User Guide | www.flashforge.com
turn a mobile device into a 3D scanner.
· From the Cloud The most popular way of obtaining a 3D model is to
download it from websites that allow users to upload 3D models that they
designed.E.g. : www. thingiverse.com
1.1.2 Slice and Export the 3D Model:
Slice software is the software that prepares 3D models for printing and turns
them into instructions for the 3D printers. FlashPrint is the slicing software
used for the FlashForge Guider IIS series.
Using FlashPrint, you can turn .stl files into .g or .gx files for printing. Then the
files can be transferred to your Guider IIS series printers via USB cable, USB
stick ,Wi-Fi or Ethernet cable.
GuiderIIS series device support Simplify3D software, software not developed
by FlashForge may need register or charge extra fee, please choose to use(or
not) according to your needs.
1.1.3 Build the 3D Model:
Once the output file has been transferred to your Guider IIS, it will start to turn
the 3D model into a physical object by laying down layers of filament.
1.1.4 Basic 3D Printing Process：
First
Print
Daily
Print
Install printer
Printer Unboxing
Accessories check
Filament Loading
Install software
Install software
Start software
Distribute
print jobs
Print model
Acquire
model
Load in
model
Adjust
model
Set printing
parameters
After print
Processing
Remove
supports
Take down
model
Guider IIS series User Guide | www.flashforge.com
Chapter 2: About Guider IIS
2.1 About GuiderII S
2.1.1 Views
1. Touch screen
2. Touch screen button
3. Nozzle
4. Z-axis guide rod
5.Build plate
6.Leveling knob
13.Ethernet input
14.USB cable input
15.USB stick input
16.Filament detector
17.Power switch
18.Power input
7.Filter fan
8.Extruder
9.X-axis guide rod
10.Filament intake
11.Spring presser
12.Camera
Front Top
Right Back
Guider IIS series User Guide | www.flashforge.com
2.1.2 Terms
Build Plate
The surface on which the Guider IIS builds an object.
Build Tape
The blue tape that covers Guider IIS 's build plate so that
the object can stick to the build plate well.
Build Volume
The three dimensional amount of space that an object
will use once it is completed. The largest build volume of
Guider IIS is 280*250*300 mm.
Leveling Knobs
Knobs under the build platform that are used for
adjusting the distance between the nozzle and build
plate.
Extruder
The device that draws the filament from the spool, melts
it and pushes it through a nozzle into the build plate.
Nozzle
Also called “print head”, which located at the bottom of
the extruder where heated filament is squeezed out.
Cooling Fan
To cool the outer assembly of the extruder and gear
motor.
Filament Intake
An opening located at the top of the extruder.
Filament Guide Tube
A black plastic piece that guides the filament from the
filament box to the filament intake.
Filament Cartridge
A specific box for placing FlashForge filament.
Solid Glue Stick
A solid adhesive used for making the model stick to the
build plate firmly.
Unclogging Pin Tool
A tool that used for cleaning and unclogging the
extruder.
Stamping Wrench
A tool that used for seizing the nozzle’s metal cube.
Guider IIS series User Guide | www.flashforge.com
2.1.3 Reference
Name
Guider IIS
Number of Extruder
1
Extruder temperature
300 degree
Print Technology
Fused Filament Fabrication(FFF)
Screen Size
5.0 inch full color IPS Touch Screen
Build Volume
280*250*300mm
Layer Resolution
0.05 - 0.4mm
Build Accuracy
±0.2mm
Positioning Accuracy
Z axis 0.0025mm; XY axis 0.011mm
Filament Diameter
1.75mm（±0.07）
Nozzle Diameter
0.4mm
Print Speed
10~200 mm/s
Software
FlashPrint、Support Simplify3D
Support Formats
Input:3MF/ STL/OBJ/FPP/BMP/PNG/JPG/JPEG
Output:GX/G
OS
Win xp/Vista/7/8/10、Mac OS、Linux
Device Size
490*550*560mm
Net Weight
30Kg
AC Input
Input: 100V-240VAC, 47-63Hz Power: 500W
Connectivity
USB cable, USB stick, WiFi, Ethernet,
Flash Cloud, Polar Cloud
Camera
1, Inside the corner between front and right board
Filter Fan
1, On the backboard
Guider IIS series User Guide | www.flashforge.com
2.1.4 Interface Menus
Build
Read the print file from
The local memory card
The USB stick
Back
Select the target print file among the list
Build: To begin printing.
Copy: To copy the files to the local
memory card from the USB stick.(The
button is not available while printing from
local memory card )
Delete: To delete the print file.
Back
Print interface
Abort: To abort the print job.
Pause/Resume: To suspend or resume
the print job.
Tools:To check status or modify
settings during printing: build time, Z axis,
filament used, printing speed, light status,
change filament.
Extruder temperature: Can be changed
during printing.
Guider IIS series User Guide | www.flashforge.com
To set extruder temperature during
printing:
After extruder temperature has reached
target temperature, temperature figure will
be underlined in print interface,
Tap
[Yes]
to save the setting while tap
[No]
to cancel the setting.
Tools in print interface
Printing speed: To change printing
speed during printing by tapping the
underlined speed figure.
Light bulb: To turn on/off the light.
Filament: To change filament during
printing. (Note: You need to suspend the
printing operation first)
Cancel: To end the tool orders and
return to the print interface.
To set the printing speed during printing
Tap [Yes] to save the setting while tap
[No] to cancel the setting.
Preheat
Guider IIS series User Guide | www.flashforge.com
Tap the [ Preheat] button to enter the
preheat interface. Tap the [Start] button
to heat up to the setting temperature.
The default temperature is 220℃.
Tap the temperature display bar to set the
temperature.
To set the preheat temperature.
Tap [Yes] to save the setting while tap
[No] to cancel the setting.
The picture displays the preheat interface.
It shows the actual temperature and the
target temperature. Tap the
[Abort]
button to abort the preheat job.
Tools
Tap
[Tools]
to enter tool options.
Filament: To load/unload the filament.
Level: To adjust the build plate.
Home: To make the X, Y and Z axes
back to the zero point.
Manual: To manually adjust the
positions of X, Y and Z axes.
Guider IIS series User Guide | www.flashforge.com
Setting: To implement relevant function
setups.
Status: The check the real-time status
of the printer.
About: Information about the printer.
Back
Manual adjustment
Y+: The extruder moves to the zero
point, that is, the back of the machine
Y-: The extruder moves to the direction
opposite to the Y+.
X+: The extruder moves to the zero
points, that is, to the right direction
X-: The extruder moves to the direction
opposite to the X+.
Z+: The build plate elevates.
Z-: The build plate descends.
Back
Tap [Setting] to enter the setting interface
Language: To set the display language
Resume Print: Resume print after
restarting Guider IIS
WiFi: To turn on/off the WiFi
WLan hotspot: To turn on/off the WLan
hotspot.
Guider IIS series User Guide | www.flashforge.com
Polar Cloud Connection: To turn on/off
the Polar Cloud Connection.
Extruder Calibration: To adjust the initial
distance between the extruder and the
build plate.
Startup Sound: To turn on/off the
Startup Sound.
Filament Check: To turn on/off the
filament check
Light Bar Control: To turn on/off the
light bar control.
Light Bar Brightness: To adjust the light
bar brightness.
Factory Reset: Return to factory setting
Update: To update the firmware
version.
Back
Turn on
[Resume Print]
Left picture showed is the [ Resume
Print] turned on status. If the printer is
turned off when current print job has not
finished yet, printer will continue and
resume previous printing job after
restarted.
(Note: If [ Resume Print] is turned off, this
function will not apply. )
Guider IIS series User Guide | www.flashforge.com
WiFi:
Turn on WiFi: Turn on the WiFi, release
the WiFi hotspot and set the WiFi on
computer
Back
WLan hotspot
OFF/On: To turn on/off the Wlan
hotspot.
Setup Wlan hotspot: To set the SSID
and password.
SSID: The name of hotspot.
Password: The password of hotspot.
Save: To save the setting.
Back
Guider IIS series User Guide | www.flashforge.com
Polar Cloud Connection:
Cloud Connection: To turn on/off the
polar cloud connection.
Setup Cloud Connection: To set cloud
connection ID and PIN which have
already been registered on:
https://polar3d.com
ID: The email address of your Cloud
account.
PIN: The PIN code of your Cloud
account.
Save: To save the setting.
Back
(Note: To use polar cloud printing
function, you need to connect the printer
to internet with WiFi or Ethernet Cable
first)
Turn on/off [FlashForge Cloud]:
Tap to turn on/off the FlashForge Cloud
Connection.
Details instruction please refer to7.2.6
Turn on/off [Startup Sound]:
Tap to turn on/off the sound when
restart the printer.
Extruder Calibration:
(not recommended for customers to
operate)
To adjust the initial distance between the
extruder and the build plate by tapping
[-]and[+]. The proper distance may be one
ordinary paper’s thickness.
Guider IIS series User Guide | www.flashforge.com
Turn on [Filament Check] :
Left picture showed is the [ Filament
Check] turned on status.
Filament abnormal status will be detected
when filament is used up or suspended.
[Filament Check] function should be
used with filament in the filament
cartridge.This function is invalid if using
filament out of the cartridge.
Turn off [Filament Check]:
Left picture showed is the [ Filament
Check] turned off status.
Filament abnormal status won’t be
detected when filament is used up or
suspended.
Check Servo Mode: To turn on/off the
check servo mode.
High Temp Extruder Mode:
To turn on/off the high temp extruder
mode. After High Temp Extruder Mode is
turned on, operate according to the
prompts on the touch screen.
Guider IIS is updated, the extruder support
300 degree. The high temp extruder mode wi ll
be set before leaving factory.
If you need to print normal temperature
material, no need to c han ge t hi s m od e.
Guider IIS series User Guide | www.flashforge.com
Light Bar Control: To turn on/off the
light bar control.
Factory Reset: Return to factory setting
Update: To update the firmware
version.
Back
Light Bar Brightness: To click and
select different light bar brightness.
Factory Reset: Return to factory setting
Update: To update the firmware
version.
Guider IIS series User Guide | www.flashforge.com
Status:
It displays the real-time status of the
extruder temperature and other details.
About:
It displays the basic information about the
device.
Guider IIS series User Guide | www.flashforge.com
2.2 Accessories
Filament*1 Power Cable USB Cable Filament Guide Tube
Quick Start Guide USB stick Screwdriver Allen Wrench (M2.0/2.5)
Solid Glue Stamping Wrench Unclogging Pin Tool After-sales service card
Spool holder Grease
Guider IIS series User Guide | www.flashforge.com
Chapter 3：Unpacking
(reference video：Unpacking）
This chapter will present you the whole unpacking procedure of Guider IIS
series 3D printer.(Note: Make sure you read the whole unpacking guide)
3-2
3-1
(3-1) Place the packaging box on a clean work surface.
（3-2）Open the box, take out the two foams and then lift your Guider IIS out of
the box.
Guider IIS series User Guide | www.flashforge.com
(3-3) Your Guider IIS is wrapped by packaging materials, remove these
materials step by step.
(3-4) In the bottom of the carton , you can see a spool of filament, a spool
holder, a Power Cable, a USB Cable, one Filament Guide Tube, a glue stick
and a tool bag( USB stick*1, Allen wrenches*2, stamping wrench*1,
unclogging pin tool*1, grease*1 and screwdriver*1).
3-4
Guider IIS series User Guide | www.flashforge.com
Remove the side protective foam sheets.
(3-5) Remove the bag to unveil the Guider IIS
（3-6）Take out the top foam from the printer, on the top foam sheet, you can
see one Quick Start Guide and a After-sales service card.
（3-7）Remove the three buckles which are in the circled area showed in the
picture.
3-6
3-7
Guider IIS series User Guide | www.flashforge.com
(3-8) Take the top cover out of the printer.
Congratulations! You have unpacked your Guider IIS. Next, let’s move on to
hardware assembly of Guider IIS.
3-9
3-8
Guider IIS series User Guide | www.flashforge.com
Chapter 4: Hardware Assembly
Your Guider IIS series has been installed before leaving factory, you can start
up the Guider IIS series for printing after mounting the filament spool and
completing leveling.
4.1 Filament Installation
4-1
(4-1) The filament cartridge is at the rear of Guider IIS. Lift the cartridge out of
the Guider IIS.
4-2
Filament Detecting
Equipment in the black.
Guider IIS series User Guide | www.flashforge.com
(4-2) Take out the filament and thread it through the filament detecting
equipment. (Note: The filament should feeds from the bottom of the spool
towards the top )
4.2 Printer Start-up
4-3
(4-3)Insert the power supply into the power input on the back of the Guider IIS
series and plug the power cord into an electrical outlet.
4.3 Loading Filament
For stable filament loading and proper device protection, you need to
install the filament guide tube properly.
4-4
(4-4) Take out the filament guide tube, thread the filament from Filament
Detecting Equipment
Guider IIS series User Guide | www.flashforge.com
4-5
(4-5) Insert the filament from the filament guide tube into the filament intake.
Next, we will load the FlashForge filament.(Note: Please lower the build
plate to increase the distance between the nozzle and build plate to
50mm at least for avoiding nozzle jam.)
(4-7) Tap [ Tool].
图 4-6
4-8
Guider IIS series User Guide | www.flashforge.com
(4-8) Tap [ Filament]--[Load]
（4-9）After the extruder's temperature reaches 220℃, the printer will sound a
beep to prompt you to load the filament into the extruder.
4-10
（ 4-10 ） Insert the filament into the extruder at an upright angle. Then the
filament will be drawn through the extruder. Do not tap
[Cancel]
until the
filament load the extruder steadily.
4.4 Unloading Filament
4-11
4-9
Guider IIS series User Guide | www.flashforge.com
(4-11) Tap
[Tool] -[Unload]
and the extruder starts heating up.
4-12
(4-12) After the extruder reaches 220 ℃ , the printer will sound a beep to
prompt you to unload the filament from the extruder. Press the spring presser,
press down the filament for about three seconds and gently pull the filament
out.
Note: Do not pull out the filament with force as it will damage the gears. If
the melted filament has cooled down in the extruder, please repeat the
steps above.
Guider IIS series User Guide | www.flashforge.com
Chapter 5: Build Plate Leveling
Guider IIS series creatively adopts three-point intelligent leveling system,
which will give clear and comprehensive feedback to users. There are three
spring-loaded knobs under the build platform. The distance between the plate
and nozzle increases while tightening the knobs. On the contrary, the distance
reduces.
(5-1) Tap
[Tools] - [ Level]
on your Guider IIS series touch screen. Please wait
while the extruder and platform finish initial movements. After that, operate
according to the guide on the touch screen.
5-2
(5-2) After tapping [Yes], the extruder starts to move towards the first point
and the plate moves up and down to verify the distance between nozzle and
plate.
5-1
Guider IIS series User Guide | www.flashforge.com
5-3
(5-3) When it shows that the distance is too big, please unscrew all three nuts
under platform clockwise for the same rounds until hearing a steady beep and
the [Verify] button appears.
5-5
5-4
(5-4) If the distance is appropriate, tap
please follow the prompts to adjust the first point screw again till you see
to second point leveling. If still not,
[OK]
[OK]
button.
(5-5) Repeat steps according to the prompts on the touch screen to complete
second and third points leveling and then finally Tap
[Finish]
to exit.
Leveling operating has completed！
Guider IIS series User Guide | www.flashforge.com
Chapter 6: About Software
This chapter talks about the basic function of FlashPrint. For more information
about advanced function, you can browse our website www.FlashForge.com.
6.1 Software Installation
6.1.1 Software Acquisition
Method 1:
To get the installation package from the USB stick in the toolkit.
Method 2: Open the link below to download the installation package:
http://www.FlashForge.com
Steps:
Support - Downloads - FlashPrint Choose the software version -
Download
6.1.2 Software Installation and Start-up
1. Decompress the zipped file or start the installation program, and then
install the software according to the direction.
2. Start the software with the start menu shortcut or by clicking the software
icon.(See 6-1)
6-1
Guider IIS series User Guide | www.flashforge.com
6.2 Exploring FlashPrint
6. 2.1 Machine Type Selection
! After starting FlashPrint, you need to select the target machine type first.
When you start FlashPrint, a dialog box will pop up. Just select FlashForge
Guider ⅡS in the machine type list and click [ OK]. You can also change the
machine type via clicking [Print]--[Machine type]. See graphic 6-2:
6-2
6.2.2 Software Introduction
Guider IIS series User Guide | www.flashforge.com
Load files.
Enter the support edit mode
Print it directly with your Guider IIS series or export to your
USB Stick
View FlashPrint home screen from one of six viewing angles
Move model around on XY-plane; shift+click to move along Z
axis
Turn and rotate your model
Scale the size of your object
Cut model into several parts
6.2.3 Loading
You can load a model file or Gcode file into your FlashPrint by the following six
methods:
Method 1: Click the [ Load] icon on the main interface. Then select
the object file.
Guider IIS series User Guide | www.flashforge.com
Method 2:
Select the file for loading and drag the file to the main interface of
the software.
Method 3: Click [File]--[Load File]. Then select the object file for loading.
Method 4:
Click [
File
]--[
Examples
] to load the example files
Method 5: Click [File]--[Recent Files] to load the files opened recently.
Method 6: Select and drag the target file to the icon of FlashPrint.
Note: .STL, .OBJ, and .FPP,
ways to store 3D models, are supported by
FlashPrint for editing.
Generating Rilievo
Load a png, jpg, jpeg, bmp picture file into the FlashPrint. And the following
dialogue box (6-3) will pop up. The setting box includes settings for shape,
mode, maximum thickness, base thickness, bottom thickness, width, height,
top diameter and bottom diameter.
Shape: including plane, tube, canister and lamp.
Mode: including “darker is higher” and “lighter is higher”.
Maximum thickness: Z value of the model
Base thickness: The minimum raft thickness and the default value is 0.5mm
Width: X value of the model
Depth: Y value of the model
Bottom thickness: For tube, canister and lamp to set up bottom thickness
Top diameter: For tube, canister lamp and seal to set up the top diameter
Bottom diameter: For tube, canister, lamp and seal to set up the bottom
diameter
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6-4
Plane (6-5)
Tube（6-6）
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Canister (6-7)
Lamp (6-8)
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Seal (6-9)
6.2.4 Views
①Changing views
●
Drag
Click the
[View]
icon and then you can move the object by the
following three methods:
Method 1:
Hold down the left mouse button and drag.
Method 2:
Hold down the mouse wheel and scroll up and down.
Method 3: Hold down the Shift key, hold down the right mouse button and
drag.
●
Rotate
Click the [View] icon
and then you can rotate the object by the
following two methods:
Method 1.
Hold down the right mouse button and drag.
Method 2. Hold down the Shift key, hold down the left mouse button and
drag.
●
Scale
Change model views by moving, rotating, scaling.
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Rotate the mouse wheel to enlarge or shrink the build plate.
②
Set View
Allow users to view the object on the build plate. Six views are under the view
menu, that is, bottom view, top view, front view, back view, left view and right
view.
Method 1: Click the the [View] button, there are six views in the drop- down
list
Method 2:
Click the the
[Look]
icon
on the left, click it again and a
submenu will appear with six views for selecting.
③
Reset View
Allow users to reset views by the following two methods:
Method 1: Click the [View] menu and select [Home View]
Method 2:
Click the [
View
] button on the left, click it again and you will see the
viewing options, you can click [Reset].
④Show Model Outline
Click [View]--[ Show Model Outline], it will highlight the yellow border of the
object
⑤Show Steep Overhang
Click [View]--[Show Steep Overhang] . When the intersection angle between
the model surface and horizontal line is within the overhang threshold value,
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the surface has steep overhang and it becomes red in the software. Overhang
threshold value could be set as needed. The default value is 45 degree.
6.2.5 Move
Select the object and move the object by the following two methods:
Method 1:
Click the
[Move]
icon on the left, hold down the left mouse button
and drag to adjust the location of the model in XY direction. Hold down the
Shift key, hold down the left mouse button and drag to adjust the location of
the model in Z direction. The distance and the direction of the movement shall
be displayed.
Method 2: Click the [Move] button on the left and then enter the distance
value. Click [
Reset
] to reset distance values.
Note: Users shall click [ Center] and [ On Platform] after the location
adjustment to ensure the model(s) be within the build area and on the build
platform. If a specified position is needed, only click
[On Platform].
6.2.6 Rotate
Select the target object and rotate the object by the following two methods:
Method 1: Click the [Rotate] icon on the left and three mutually perpendicular
rings appear around the object Click one ring and rotate on the present axis,
you will see the rotation angle and direction in the center of circle. In this way,
you could make the model rotate on X/Y/Z axis.
Method 2: Click the [Rotate] icon on the left, and then enter into rotating
angel values in X/Y/Z axes positioning. Click
[Reset]
to reset rotating angel
values.
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6.2.7 Scale
Select the target object and scale the object by the following two methods:
Method 1: Click the [Scale] icon on the left, hold down the left mouse button
and scale the model. The corresponding values will display near the object.
Method 2: Click the [Scale] icon on the left and then enter into scale values in
X/Y/Z axes positioning. Click the [Maximum] button to get largest size
possible for building. Click
[Reset]
to reset the size of model.
Note: If the [Uniform Scaling] radio button is clicked, it will scale the model in
equal proportion when changing value in any positioning of the model.
Otherwise it will only change the value of the corresponding positioning.
6.2.8 Cut
Left-click on the model to select it and double-click on the
[Cut]
icon to set
the cut plane. The direction and position are available for setting.
①Draw with Mouse
②X Plane
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③Y Plane
④Z Plane
6.2.9 Supports
After loading the model, click [
Edit] --[Supports
] or click the
Supports
icon
directly, then you will enter the support edit mode (as shown in the picture
below). Click [Back] to exit when you finish editing.
6-10
①
Support Options
Click the Support Options, an option box will appear, supports options include
treelike and linear, when choose treelike, click [OK], then it will generate
treelike structure; when choose linear", click
[OK]
, then it will generate linear
structure;if it is a model with supports, when you choose one of the supports
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options, software will judge whether existing supports need to be deleted or
not on the basis of the type of existing support, and will pop up the
corresponding prompt to let you make the choice.
②
Auto Supports
Click the [Auto Supports] button, the software will judge the position where
supports are needed and generate corresponding treelike or linear supports. If
it is a model with supports, the existing supports will be deleted and new
supports will be generated.
③Add Supports
Supports will be added once clicking the [
Add
] button. Move the cursor to the
position where supports needed, left-click to choose the starting point of
supports, hold down the left mouse button and drag the mouse the supports
preview will show up (if support surface doesn’t need support or the support
column angle is too large, will highlight the support review). Loosen the left
mouse button, if support column doesn’t meet with model, then support will
be generated on origin and terminal point (the highlighted preview support
won’t generate support structure )
6-11
Guider IIS series User Guide | www.flashforge.com
④
Clear Supports
Click [
Clear Supports
], all supports will be deleted. The operation can be
repealed via clicking [Undo] or pressing the shortcut key Ctrl+Z.
⑤Delete Supports
Supports will be deleted once clicking the [
Delete
] button. Move the cursor to
the supports needed deleting, current supports and its subnode support will
be highlighted, click the left mouse button to delete these highlighted support.
6.2.10 Print
①Preview: Choose to enter preview interface or not
②
Print when slice done:
Print or not when slice done
③
Material type:
Choose according to the type of model
④Supports: When print suspended structure models, support is necessary.
Click
[supports]
to create support part for the printing.
⑤
Raft:
This function will help the model to stick well on the platform.
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⑥
Wall:
During dual color printing, this function will help to clear the leaking
filament of another extruder.
⑦Brim: Expand the outline of model’s bottom layers to a Brim which helps
anchor the edges of the model to the plate to avoid warping.
⑧ Resolution ： You have three resolution solutions (with default setting)to
choose from, high resolution is corresponding with slow printing speed,
opposite for the low resolution. For PLA printing, an extra solution “Hyper” is
available.
⑨More options: Click [ More options] to set for layer, shell, infill, speed and
temperature. Different resolution solution is corresponding to different defaults,
click [Restore Defaults] to back to default setting.
●Layer
a. Layer:
Layer thickness of the printing model. With a small value, the
surface of the model will be smoother.
b. First Layer Height: This is the first layer of the model, which will affect
the sticking performance between the model and platform. Maximum is
0.4mm, usually the default is OK.
c. Shell: Contains the outside shell value, capping layer value (under vase
pattern, top solid layer setting is invalid.)
● Perimeter Shells: Maximum is 10
a. Top Solid Layer: Maximum is 30, minimum is 1.
b. Bottom Solid Layer:
Maximum is 30, minimum is 1.
● Infill
a. Fill Density means fill rate.
b. Fill Pattern
is the pattern of filling shape which effects printing
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duration.
c. Combine Infill: You can select the layers for combining according to the layer
thickness. The combined thickness should not exceed 0.4mm. “Every N layers” is
for all the infills while“Every N inner layers”is only for inner infills, which generally
can save print time.
6-13
a. Print Speed is the moving speed of the extruder. Generally, the lower
● Speed
speed is, the better print you will get. For PLA printing, 80 is recommended.
b. Travel Speed is to control the moving speed of the extruder under
non-printing Status during work. For PLA printing, 100 is recommended.
Note: Modify parameters settings to get better prints as different models need
different parameters.
● Temperature
Extruder Temperature: Recommended extruder temperature is 220℃.
Note: Different temperatures have subtle influences in prints. Please adjust
the temperature according to the condition in order to get a good print.
Platform Temperature: To set the temperature of Platform.
● Others
Cooling Fan Control: Set up the time to turn on the cooling fan. You can
pre-set the height and make the cooling fan begin to work at the point.
Pause At Heights: Allows users to pre-set a height in which the print will
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suspend automatically. The function usually applied when you want to change
6.2.11 File Menus
①
New Project
Click [
File
]--[
New Project
] can build a blank project. If there is an unsaved
modification on previous project, then it will inform you whether the
modification needs to be saved or not. Click [
Yes
] will save the modification,
while click [No] will abandon it. If click [
Cancel
] or close tool tip, then will
cancel the new project.
②Saving
After finishing the model edit and adjustment, there are two ways below to
save all models in the scene.
Method 1:
Click
[File]--[Save Project]
in the menu bar to save the file as a project file
with the “ .fpp ” suffix, all models in the scene (include support) are
6-15
6-14
the filament at a certain point. (6-14) Click [Edit], then you can add or remove
a height.
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independent. After reloading the files, extruder configuration information and
model position will be the same as the configuration during saving.
Method 2:
Click on
[File]--[Save as...]
to save the model as project file .fpp or .stl
and .obj. For .stl and .boj, models are integrated as one(include support part).
If load it again, only the position of the model was saved, not included the
printing parameters.
③
Preferences
Click [File]--[Preferences], you can choose language and if needs detecting
update when start
6-16
●
Language:
The software supports several languages, namely, Chinese
(simplified Chinese and traditional Chinese), English, French, Korean,
Japanese and so on.
●
Font Size:
Set the font size.
● Auto layout newly-imported model: Set Yes or No.
● Printing Window Type: Including Base Mode and Expert Mode
●
Check for Update after start up:
It is used to preset if it is necessary to
activate the online automatic update function, if choose yes, every time when
you open software, it can online detect if it is a new version software, once
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new version found, it will reminds users to download and install new version
firmware.
6.2.12 Edit Menus
①Undo
Method 1: Click [Edit]--[ Select All].
Method 2:
Press the shortcut
Ctrl+A
.
⑤ Duplicate
Select the object and duplicate the object through the following two methods:
Method 1:
Click [
Edit
]--[
Duplicate
]
Allows users to undo the recent edits by the following two methods:
Method 1: Click [Edit]--[ Undo].
Method 2: Press the shortcut Ctrl+Z.
② Redo
Allows users to redo the most recent edit you have undone to your model file
by the following two methods
Method 1: Click [Edit]--[Redo]
Method 2: Press the shortcut Ctrl+Y.
③
Empty Undo-stack
To clean up the recorded operating steps so as to release the memory.
④
Select All
By the following two methods, you could select all models in the scene. (When
models are too small to be seen or out of viewing scope, please click [ Center]
and [Scale] buttons to adjust the model.)
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Method 2:
Press the shortcut
Ctrl+D
⑥ Delete
Select the object and delete the object through the following two methods:
Method 1: Click [Edit]--[Delete]
Method 2: Press the shortcut Delete
⑦
Click [Edit]--[Auto Layout All] after loading one or more than one models, all
models will be placed automatically as automatic placement rule.
⑧ Repair Models
Click [Edit]--[Repair Models] to repair models.
⑨ Supports
Click [Edit]--[Supports] to enter supports setting interface.
6.2.13 Print Menus
①
Connect Machine
You can connect the Guider Ⅱ S with your PC via USB cable or Wi-Fi or
Ethernet Cable. Note: The machine icon on the bottom right displays the
connection status: Connected
Disconnected
Method 1：Connect Via USB Cable
a. Connect your Guider IIS series with your PC via an USB cable.
b. Turn on your Guider IIS series and start FlashPrint.
c. Click [Print]--[ Connect Machine], then select USB in the [Connection
Mode] option and select machine you want to connect in [Select Machine]
Auto Layout All
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option. If you can not find your machine, click the
[Rescan]
button to scan
your machine and select it. Finally click [Connect] button to connect to the
printer. If you still can not find your machine after rescan, it means you haven’
t installed the driver in the software.
Method 2： Connect Via WiFi
①Connect Guider ⅡS with your PC under AP mode
a.Turn on your Guider ⅡS
b. Tap [ Tools]-[Setting]-[WLan hotspot]-[WLan hotspot ON] .
c. Click on the wireless network setting in your computer, and find the
wireless signal-“
GuiderⅡS
”. Click
[Connect]
to connect your computer with
Guider ⅡS via Wlan hotspot.
d. Click [Print]-[Connect Machine] on FlashPrint. Then the following
dialog box pops up. You need to select “Wi-Fi” in Connect Mode. Enter into
the IP Address shown on the interface and then click [Connect].
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If successfully connected, you will see the following mark on the right corner.
②
Connect GuiderⅡS with your PC under STA mode
a. Tap [Tools]-[Setting]-[ WiFi]-[WiFi ON] to turn on the Wi-Fi of Guider
IIS and connect your computer and Guider IIS with the same WiFi signal.
b. Click
[Print]-[Connect Machine]
on FlashPrint. Then the following
dialog box pops up. You need to select “Wi-Fi” in Connect Mode. Enter into
the IP Address shown on the interface and then click [Connect].
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If successfully connected, you will see the following mark on the right corner.
Disconnect Guider IIS
Click [Print]--[Disconnect] to disconnect your PC and Guider IIS.
Method 3：Connect Via Ethernet
a. Connect your Guider IIS series with your PC via an Ethernet cable.
b. Turn on your Guider IIS series and start FlashPrint.
b. Click
[Print]-[Connect Machine]
on FlashPrint. Then the following
dialog box pops up. You need to select “Ethernet” in Connect Mode. Enter
into the IP Address shown on the interface and then click [Connect] .
If successfully connected, you will see the following mark on the right corner.
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6.2.14 Tool Menus
① Control Panel
After connecting PC with Guider IIS, click [Tools]--[Control Panel] to open
the control panel.
●
Jog Controls
a. Jog Mode
：Select the distance that extruder/ build plate move a single time
(that is, the distance extruder/ build plate move upon your single click).
b. Six blue arrow direction buttons:
Control the move along X/Y/Z axis. X/Y
axis button control extruder move, Z axis button control build plate move.
Click X-, extruder will move leftward a specified distance; Click X+, extruder
will move a specified distance rightward. Click Y-, extruder will move forward
a specified distance; Click Y-, extruder will move backward a specified
distance. Click Z-, build plate will move upward a specified distance; Click Z-,
build plate will move downward a specified distance. (Specified distance
refers to the move distance you set in Jog Mode.
c. Stop: Click the [Stop] button to abort the current movement.
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d. XYZ coordinate frame on the right side:
Show the current position of
extruder/build plate.
e. Make Current Position Zero button: Set the current position of the
extruder/build plate as (0, 0, 0). (
NOTE:
X, Y, and Z boxes are for display
purposes. Changing the value in the boxes will not affect anything.
f. Center X/Y/Z button: Extruder and build platform will back to the zero (0, 0,
0) you set last time.
g. X/Y Speed and Z Speed: Set the move speed of extruder/ build platform.
● Limit Switch: In order to protect your Guider IIS, three limit switches are
equipped to control the maximum position, and the three limit switches
corresponding to X/Y/Z axis limit switch. It has two statuses:
a. Not Triggered: If the extruder/build plate don ’ t move to its maximum,
X/Y/Z axis limit switch is not triggered, and shows “
Not Triggered
”.
b. Triggered: If the extruder/build plate moves to its maximum, X/Y/Z axis
limit switch is triggered, and shows “Triggered”.
●
Stepper Motor Controls:
Allows users to control to stepper motor. Click
[Enable], and lock the motor so it does not allow any movement; click
[Disable], and unlock the motor to be controlled manually.
●
LED Color:
Allow users to change the LED color of Guider IIS.
● Extruder Controls: You can set the value of “ Motor Speed (RPM) ” ,
which can control the rotation speed of filament feeding wheel. The motor
rotation time can be controlled via setting the value of “
Extruder Duration
”.
Generally we suggest the users choose option of continuous time 60 seconds.
The filament must be loaded in the extruder before motor starts. Therefore,
do not start rotation operation until the extruder temperature reaches to
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the printing temperature of filament.
For PLA filament, the extruder
temperature should reach 200 ℃ , after reaching the extruder temperature,
click the [Forward]/[Reverse] rotation button to control filament load and
filament unload. Furthermore, if you want to stop filament load and unload,
you can click [Stop].
● Temperature Control: Input the temperature you want to get in the left
frame, click
[Apply]
, the printer will automatically heat the corresponding part,
the right side shows the current actual temperature of corresponding part.
After starting heating, the below curve of temperature form will start to change,
different color correspond different parts’ temperatures
② Update Firmware
Every time when you start FlashPrint, it will automatically detect and download
the up-to-date firmware. If any update is available, a dialog box will pop up for
reminding the users to update.
Step 1: Click [Tools]--[Update firmware]. It needs to cut off connection
before updating firmware. If software and printer are already in connection, it
reminds you cutting off the connection, and then choose
[Yes]
and go on to
the next step.
Step 2: Choose corresponding printer type and firmware version and click
[OK]
in the firmware updating box. After confirming the printer is in free state,
the software will automatically update the firmware
NOTE！Please update firmware under instructions of Flashforge engineer,
Do not recommend updating on your own.
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Step 3：Reboot you Guider Ⅱ and wait for 4-5 seconds, then you can see the
update process bar. When the update finishes, it will go back to the main
interface.
Step 4：Tap [Tools]--[About] to check whether the updated version is right.
③ On Board Preferences
When the computer and printer are in connection, click [Tools]--[ On Board
Preferences]
, you can check the printer name.
④ Machine information
When the computer and printer are in connection state, click
[Tools]--[Machine information]
, you can check the machine type, machine
name and firmware etc.
6.2.15 Help Menus
① First Run Wizard
② Help Contents: Click [Help]--[Help Contents], you can read the help
contents.
③ Check for Updates: Click [Help]--[Check for Update] to detect the
available updates online.
④
About FlashPrint:
Click
[Help]--[About FlashPrint]
, the software
information box will pop up. The contents include the current software version
and copyright information.
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Chapter 7: Basic Printing
This chapter will provide a step-by-step guide on turning a 3D model into a
physical reality. Before proceeding, it is recommended that you’d better go
over prior chapters on loading/unloading filament, leveling the build platform,
and the functions and capabilities of FlashPrint.
7.1 Generate a Gcode
(7-1)Double-click the icon of FlashPrint to start the software.
7-1
(7-2)Click
[Print]--[Machine Type]
to select
FlashForge Guider IIS series
7-2
(7-3)Click the
[Load]
icon to load a .stl model file and the object will display on
the build area.
7-3
34
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（ 7-4 ） Click
[Edit]--[Surface to Platform]
to make your model perfectly
positioned on the build area. Click [Back] and double-click the Move icon
again, then click [On the Platform] and [Center] to ensure the model be on
the platform.
7-4
Note：If you’ve place your model in a right place, you can skip the step
above.
(7-5) Click the [Print] icon on the top, you should make some setups for your
print job.
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Preview: If you check the [ Preview] box, you can preview your model after
slicing is done.
Print When Slice Done: If you print via USB cable, you can check the box,
while if you print via USB, you should not check the box.
Machine Type: FlashForge Guider IIS series
Supports: If you print a model with supports, you should click the inverted
triangle and select [Enable].
Raft: You are suggested to select [Enable].
Resolution: You are suggested to select [Standard]
More Options: You are suggested to keep them default.
Click [OK] to select the path to save the Gcode file. You can rename the file as
you like and save it as a .g or .gx file, click [ Save] to generate a Gcode file.
Note
: .gx files are available for preview while the .g files are not. They are
displaying as follows:
g. Files gx. Files
Next, we are going to print the model.
7.2 Print Methods
After generating the Gcode file, you can transfer it to your Guider IIS. You can
transfer the file through USB cable ,USB stick, WiFi , and Ethernet cable.
7-7
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7.2.1 Print from Computer (USB cable connection)
①Connect your Guider IIS series with your PC via a USB cable.(Please
refer to 6.2.13 )
②Turn on your Guider IIS, level the build plate and load the filament.
③ Click [Print] and transfer your Gcode file to your Guider IIS. After
completing transference, the printer will heat up automatically. And when
heating finishes, the print will start to build the model.
Enter into the IP Address shown on your Guider IIS series interface and
then click
[Connect]
.
④When your PC connects with FlashPrint successfully. The status box on
the bottom right displays the real-time nozzle temperature. After finishing
preheating, your Guider Ⅱ starts the print job directly.
7.2.2 Print from Computer (WiFi connection)
① Connect your Guider Ⅱ S with your PC via WiFi. (2 WiFi connection
methods, Please refer to 6.2.13 )
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② Turn on your Guider IIS, level the build plate and load the filament.
7-9
③ Click [
] and transfer your Gcode file to your Guider IIS. After
Print
completing transference, the printer will heat up automatically. And when
heating finishes, the printer will start to build the model.
If you want to print a Gcode from a local folder, you just need to load the file
into FlashPrint at the status of USB connection or WiFi connection or Ethernet
connection, then click the
[Print]
button on the top-right.
● Load the target Gcode file into FlashPrint.
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● Click the
[Print]
button, the PC will transfer the Gcode file to the printer.
7-10
● After finishing transferring, the printer will heat up automatically. And when
heating finishes, the print will start to build the model.
7.2.3 Print from USB Stick
7-11
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①Insert your USB stick with target .g or .gx file to your Guider IIS .
②Turn on the Guider IIS. Make sure the build plate has been leveled and the
filament is loaded.
③Tap
[Print]
and then tap the
USB Stick
icon in the middle. The file(s) will be
displayed on the screen. Select the file you want to print and tap [Print]. The
file will be transferred to the printer.
⑥And the printer will heat up the nozzle automatically and start to print after
the nozzle reaches the aimed temperature.,
Abort ： To stop heating and printing. Once you tap [Abort], the process is
irreversible.
Pause ：To suspend the print job, you can tap it again to resume it. You can
use this function when you want to change the filament halfway.
7.2.4 Print from Computer (Ethernet Cable connection)
①Connect your Guider IIS series with your PC via an Ethernet cable.(Please
refer to 6.2.13 )
Enter the IP Address shown on your Guider IIS series interface and then click
[Connect].
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②Turn on your Guider IIS, level the build plate and load the filament.
③Click [
] and transfer your Gcode file to your Guider IIS. After completing
Print
transference, the printer will heat up automatically. And when heating finishes,
the print will start to build the model.
7.2.5 Print from Polar Cloud connection
）Register a Polar Cloud account with your computer, on website:
1
https://polar3d.com/
Register your account using one of the four following options, take the third
microsoft live option as an example, create your new Polar Cloud account.
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）Enter the Polar Cloud homepage after you create your Polar Cloud account.
2
Tap the red icon(on the right upper corner showed in the picture below), then
Tap [settings], drag down the page to bottom, copy down your Email address
and your PIN Code.
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Connect the printer to internet with Wi-Fi or Ethernet Cable;
Tap [Tools]-[Settings]-[Polar Cloud connection] on printers touch screen;
Input your polar 3D cloud accounts Email address(as ID) and PIN Code,
Tap[save] .
）Enter the Polar Cloud homepage with your computer again. Tap [Explore]
3
on the left upper corner showed in the picture below, then Tap [Objects]
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Enter the objects page, choose a model you are going to print.
Tap【3D PRINT】button
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Tap【PRINT】button
Tap【START】button，the printer starts downloading printing file
automatically,after downloading completed,you can interactively operate the
printer on your computer, including Change Filament, Pause, Stop etc.
4）More than one of the Flashforge printers can be added to a Polar 3D Cloud
account, Flashforge Guider IIS series /GuiderII, Finder, InventorIIS/InventorII,
Adventurer3 printers all support Polar 3D Cloud connection. After added to
Cloud account and connected successfully, Guider IIS series printer’s camera
can be used to monitor the real-time printing status, as showed in the picture
below:
Guider IIS series User Guide | www.flashforge.com
）By using Polar3D Cloud platform, you can create G-CODE printing job by
5
uploading your own sliced print files. Print files can be transferred to
corresponding printer and printing will be started automatically.
You can also adjust the extruder temperature, or explore other cloud
functions.
Guider IIS series User Guide | www.flashforge.com
）Delete a printer from a polar cloud account.(If someone else wants to use
6
the same printer under another polar cloud account, please make sure you’
re delete the printer from your current-using polar cloud account, or others
can not use the printer.)
Click the printer you want to delete.
Guider IIS series User Guide | www.flashforge.com
Click [MANAGE] button on the right upper position of this printer ’ s details
webpage.
Then click [SETTINGS] button on the right upper position of the next webpage.
Finally, drag the next page to bottom down, click [DELETE PRINTER] button.
After youve completed the above delete steps, this printer can now be used by
Guider IIS series User Guide | www.flashforge.com
others under his own polar cloud account.
7.3 Camera
7.3.1 Connect from Polar Cloud
For detailed connection method，please refer to 7.2.5
After Guider IIS series printer has added to Polar Cloud account and
connected successfully(Guider IIS series printer and your computer should
link to Internet by Wi-Fi or Ethernet cable, printer and computer do not need to
connect the same Wi-Fi signal), Then Guider IIS printer's camera can be
used to monitor the real-time printing status.
7.3.2 Direct Connect from computer
1) Connect your Guider IIS series printer and your computer to a same WIFI
signal.
2) Install and start up Firefox browser(software) on your computer, type in the
following address as the format showed below, then you can monitor the
real-time printing status by the camera.
http://10.33.23.64:8080/?action=stream
（ 10.33.23.64 is your printer ’ s present IP address, this address must be
edited according to your printer IP address showed on printer touch screen.）
Guider IIS series User Guide | www.flashforge.com
Chapter 8: Supports and Service
FlashForge team is on standby and ready to help you with any challenges you
may have with your Guider IIS. If the issues or questions are not covered in
this User Guide, you can seek for solutions on our official website or contact
us via telephone.
There are solutions and instructions to common issues that can be found in
our knowledge base. Have a look first as most basic questions are answered
there.
http://www.FlashForge.com
The FlashForge support team can be reached by e-mail or phone between the
working hours of 8:00 a.m. to 5:00 p.m. PST Monday through Saturday. In
case you contact us during off-duty time, your inquiry will be answered the
following business day.
Note: Because of changing different filament the extruder maybe blockaded.
It’s not owing to quality issue, and outside the scope of 400 hours life. If users
encounter this problem, please contact our after-sale department and finish
clean work according to their instruction.
ADD：No. 518, Xianyuan Road, Jinhua, Zhejiang
*When contacting support, please have your serial number ready. The serial number is
a bar code on the back of your Guider IIS.”
Email：
support@ff3dp.com
flashforge@flashforge.zohodesk.com
support@flashforge.zohodesk.com
Guider IIS series User Guide | www.flashforge.com
Chapter 9: Basic Questions and
Answers
Note! Do not disassemble the printer for maintenance on your own without
authorization, or it may cause unnecessary loss! Please contact Flashforge
after-sale engineers and use correct instruction and method to maintain.
9.1 Extruder shakes from left and right when printing.
Step 1. X-Axis motor cable has loose contact: Reconnect the X-Axis motor
cable to check, if problem remains, replace with new X-Axis motor cable.
Step 2. If Step1 not solving, X-Axis driver board has problem: Replace with
new X-Axis driver board.
9.2 “ 1025 ” extruder temperature showed on printer ’ s touch screen
when heating or printing.
Step 1. Extruder thermocouple has loose contact or has problem: Reconnect
the extruder thermocouple to check, if problem remains, replace with new
extruder thermocouple.
9.3 Extruder temperature does not go up when preheating or loading
filament.
Step 1. Heating pipe joint is disconnected with heating pipe: Reconnect these
two parts back.
Step 2. If Step1 not solving, heating pipe joint is disconnected from the
exchange board: Weld the heating pipe joint back if you are experienced in
welding, or please replace with new exchange board.
9.4 Extruder is moving to the right side without stop when printing.
Step 1. X-Axis sensor wire has loose contact or has problem: Reconnect the
X-Axis sensor wire, if problem remains, replace with new X-Axis sensor wire.
Step 2. If Step1 not solving, trigger iron piece of the X-Axis sensor has
Guider IIS series User Guide | www.flashforge.com
dropped off or has problem: Replace with new X-Axis sensor.
9.5 Print result is ellipse when we set to print perfect roundness, and print
result is rhombus when we set to print rectangle.
Step 1. X-Axis is not vertical to Y-Axis: Check the verticality between X-Axis
and Y-Axis，adjust the X-Axis vertical to the Y-Axis.
9.6 Filament can not come out from extruder when printing the first layer
and extruder is rubbing the platform.
Step 1. Distance between extruder and platform is too small: Re-do the build
plate leveling according to
Chapter 5
.
9.7 Extruder is clogged, filament is jammed in the metal throat tube or
teflon tube.
Step 1. Clear and unclog the extruder.
Referring operating video: FLASHFORGE Guider IIS series Unclogging
Extruder
https://www.youtube.com/watch?v=ePZgmtLxLZU&t=22s
9.8(1) Extruder motor rotates normally but filament comes out from
extruder not continuously(off and on).
(2)Extruder motor rotates normally but filament does not come out from
extruder, and new filament can not be loaded into extruder or squeezed
out.
1.Other brands filament is used in printer,inferior filament has impurities or
bubbles inside: Please use Flashforge filament and make sure filament be
stored at clean and dry conditions.
2. Filament diameter is too large,causing filament jammed inside teflon tube:
Make sure filament diameter is within 1.75 ± 0.1mm. Replace with new
filament if not fit.
3. Part of the filament is cracked inside the throat tube or teflon tube when
plugging out the filament after print finished or change filament:
Disassemble the extruder,clear and unclog the whole parts including teflon
Guider IIS series User Guide | www.flashforge.com
tube,throat tube,extruder motor and nozzle.
1. Check to see whether something is blocked or other problems in the
2. Replace the malfunction motor’s driver board with normal axis motor’s
4.False operation—directly insert the filament into extruder without cutting off
the melted tip part when reload in filament:Clear out the jammed filament
fragment by heating extruder and pushing the pin tool,replace the new
filament,making sure filament tip is smooth,not deformed or twisted.
5.Teflon tube is totally out of shape or the nozzle is totally jammed, these parts
can not be used any more: Replace with new teflon tube or new nozzle.
Referring operating video:
https://www.youtube.com/watch?v=sPYaoRWAp2o&t=28s
FlashForge-Guider IIS- Replacement of Nozzle and teflon Tube
9.9 Wave-like lines appear on the surface of models.
1. Apply some lubricate grease on the Z-Axis.
2. Z-Axis guide rods and Z-Axis bearings do not coordinate, or Z-Axis(motor
axis) and the copper sleeve do not coordinate: Check these parts,
disassemble and re-assemble these parts to check again, Replace
corresponding problem parts with new parts.
3.Z-Axis driver board has problem: Replace the Z-Axis driver board with the
normal X-Axis driver board or normal Y-Axis driver board (mind driver boards’
directions) , if the problem is solved, replace the new Z-Axis driver board,if the
problem is not solved, replace the new Z-Axis motor.
9.10（1）One of the axis motor is not working or rotating.
direction of this moving axis: Clear out and fix these blocking problems.
driver board, if the problem is solved, replace the new axis driver board, if the
problem is not solved, replace the new axis motor.
（2）Axis motor rotates only in one direction:
1. Refer to the steps in 9.10(1)，but do not replace new axis motor.
Guider IIS series User Guide | www.flashforge.com
2. Check the corresponding axis limit switch, plug out the joint of the limit
switch.
9.11 Touch function on the touch screen does not work well.
Fastening screws behind the touch screen are too tightly screwed: Adjust the
tightness of these fastening screws, if not solving, replace a new touch screen.
9.12 Files sliced by Flashprint and transferred by USB stick can not be
identified by printer, or printer prompts: file is not matched.
1.Restart the printer and re-plug out and re-plug in the USB stick.
2.Check to see whether the correct printer type Guider IIS series is selected in
Flashprint.
3.Check to see whether the model size has exceeded limit printing size of
Guider IIS series in Flashprint.
4.USB stick has its own problems, copy the files to printer’s internal memory
and start print again, or use a new USB stick.
9.13 Print results shift along the direction of X-Axis.
1. X-Axis timing belt is loosened: Fasten the X-Axis timing belt.
2. X-Axis motor wire has loose contact or broken down: Reconnect the X-Axis
motor wire, if not solving, replace the new motor wire.
3. X-Axis driver board is broken down(step1 and step2 is gradually shifting,
step3 and step4 is whole-part shifting together with abnormal noise): Replace
the new X-Axis driver board.
4.Printing speed is too fast: Lower the printing speed.(Recommended basic
printing speed:40—60mm/s, travel speed:60—80mm/s)
9.14 When doing build plate leveling, touch screen prompts“Please
tighten knobs under the platform”when the knobs have already been
mostly tightened: Re-do the printer’s extruder calibration and then do the
build plate leveling again.
Referring operating video: Extruder calibration
https://www.youtube.com/watch?v=VvjT3Y31IAw
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