Flash FTB-324-2, FTB-324-2LT Reference Manual

FTB 324-2, FTB 324-2LT
Medium Intensity Obstruction Lighting System
Reference Manual
Part Number 7913242
Flash Technology, 332 Nichol Mill Lane, Franklin, TN 37067 (615) 261-2000
Front Matter
Abstract
This manual contains information and instructions for installing, operating and maintaining the FTB 324-2 Medium Intensity Obstruction Lighting System.
Copyright
Copyright © 2010, Flash Technology®, Franklin, TN, 37067, U.S.A. All rights reserved. Reproduction or use of any portion of this manual is prohibited without
express written permission from Flash Technology and/or its licenser.
Trademark Acknowledgements
Flash Technology® is a registered trademark name. ElectroFlash™, Flash Tech™, Flash Technology™, FTCA™, Flash™ and the Flash
Technology Logo are all trademarks of Flash Technology. All trademarks and product names mentioned are properties of their respective companies,
and are recognized and acknowledged as such by Flash Technology.
Applicable Specifications
This equipment meets or exceeds requirements for an FAA Type L-864 and L-865.
Disclaimer
While every effort has been made to ensure that the information in this manual is complete, accurate and up-to-date, Flash Technology assumes no liability for damages resulting from any errors or omissions in this manual, or from the use of the information contained herein. Flash Technology reserves the right to revise this manual without obligation to notify any person or organization of the revision.
In no event will Flash Technology be liable for direct, indirect, special, incidental, or consequential damages arising out of the use of or the inability to use this manual.
Warranty
Flash Technology warrants all components, under normal operating conditions, for 2 years.
Parts Replacement
The use of parts or components, in this equipment, not manufactured or supplied by Flash Technology voids the warranty and invalidates the third party testing laboratory certification which ensures compliance with FAA Advisory Circulars 150/5345-43F, 150/5345-51 and 150/4345-53C. The certification is valid as long as the system is maintained in accordance with FAA guidelines (FR doc. 04-13718 filed 6-16-04).
ii Revision 8 – 2-12-2010 FTB 324-2
Personnel Hazard Warning
Dangerous Voltages
Dangerous line voltages reside in certain locations in this equipment. Also, this equipment may generate dangerous voltages. Although FTCA has incorporated every practical safety precaution, exercise extreme caution at all times when you expose circuits and components, and when you operate, maintain, or service this equipment.
Avoid Touching Live Circuits
Avoid touching any component or any part of the circuitry while the equipment is operating. Do not change components or make adjustments inside the equipment with power on.
Dangerous Voltages Can Persist with Power Disconnected
Under certain conditions, dangerous voltages can be present because capacitors can retain charges even after the power has been disconnected.
Protect yourself — always turn off the input (primary) power and wait for one minute for storage capacitors to drain their charge. Then, check between the red and blue wires on the flashhead terminal block with a voltmeter for any residual charge before touching any circuit element or component.
Do Not Depend on Interlocks
Never depend on interlocks alone to remove unsafe voltages. Always check circuits with a voltmeter. Under no circumstances remove or alter any safety interlock switch.
FTB 324-2 Revision 8 – 2-12-2010 iii
Table of Contents
FTB 324-2, FTB 324-2LT ......................................................................................................... i
Front Matter .............................................................................................................................. ii
Abstract ................................................................................................................................. ii
Copyright .............................................................................................................................. ii
Trademark Acknowledgements ............................................................................................ ii
Applicable Specifications ..................................................................................................... ii
Disclaimer ............................................................................................................................. ii
Warranty ............................................................................................................................... ii
Parts Replacement ................................................................................................................. ii
Personnel Hazard Warning ...................................................................................................... iii
Dangerous Voltages ............................................................................................................. iii
Avoid Touching Live Circuits ............................................................................................. iii
Dangerous Voltages Can Persist with Power Disconnected ................................................ iii
Do Not Depend on Interlocks .............................................................................................. iii
Table of Contents ..................................................................................................................... iv
List of Figures .......................................................................................................................... vi
List of Tables ........................................................................................................................... vi
Section 1 – Introduction and Operation .................................................................................... 1
System ................................................................................................................................... 1
Specifications ........................................................................................................................ 1
Physical ............................................................................................................................. 1
Performance Characteristics ............................................................................................. 1
Operation............................................................................................................................... 1
Alarm Contacts ..................................................................................................................... 3
Photocell ............................................................................................................................... 3
PCB1 Timing and Trigger Board .......................................................................................... 4
Board Configuration ......................................................................................................... 5
Options Switch .................................................................................................................. 5
RS-232 .............................................................................................................................. 7
RES PEC Jumper .............................................................................................................. 7
Trigger Voltage ................................................................................................................. 7
Communication LEDs ...................................................................................................... 7
Status LEDs ...................................................................................................................... 8
RS-485 Setup .................................................................................................................... 8
Internal Red Jumper .......................................................................................................... 8
Optional Modem Card .......................................................................................................... 8
Section 2 - Mounting, and Installation ...................................................................................... 9
Unpacking ............................................................................................................................. 9
Tools ..................................................................................................................................... 9
Access ................................................................................................................................... 9
WARNING ....................................................................................................................... 9
Power Converter ................................................................................................................... 9
Flashhead .............................................................................................................................. 9
Mounting ............................................................................................................................... 9
Power Converter ............................................................................................................... 9
iv Revision 8 – 2-12-2010 FTB 324-2
Flashhead .......................................................................................................................... 9
Photocell ......................................................................................................................... 10
Installation........................................................................................................................... 10
Power Converter Wiring ................................................................................................. 10
Flashhead Wiring ............................................................................................................ 11
Photocell Wiring ............................................................................................................. 11
Installation Checklist ...................................................................................................... 11
Section 3 - Maintenance and Troubleshooting ....................................................................... 23
Safety .................................................................................................................................. 23
Preventive Maintenance ...................................................................................................... 23
Storage ................................................................................................................................ 23
Diagnostic Testing .............................................................................................................. 23
Sync Signal Evaluation ................................................................................................... 23
RFI Problems .................................................................................................................. 24
Component Testing ............................................................................................................. 24
Power Converter ............................................................................................................. 25
Flashhead ........................................................................................................................ 25
Photocell Testing ............................................................................................................ 26
Component Removal and Replacement .............................................................................. 26
Power Converter Components ........................................................................................ 26
Flashhead Components ................................................................................................... 28
Operational Checkout ......................................................................................................... 29
Manual Override: Fixed Intensities ................................................................................ 31
PCB1 Indicator Lamps .................................................................................................... 31
Standard System.............................................................................................................. 31
Troubleshooting .................................................................................................................. 32
Master Unit ..................................................................................................................... 32
Slave Unit........................................................................................................................ 32
Section 4 – Recommended Spare & Replaceable Parts .......................................................... 37
Customer Service ................................................................................................................ 37
Ordering Parts ..................................................................................................................... 37
Power Converter Parts ........................................................................................................ 37
Flashhead Parts ................................................................................................................... 37
Photocell Parts .................................................................................................................... 37
RETURN MATERIAL AUTHORIZATION (RMA) POLICY ............................................. 42
FTB 324-2 Revision 8 – 2-12-2010 v
List of Figures
Figure 1-1 – TB1 Alarm Contacts ............................................................................................ 3
Figure 1-2 – 2903800 Board Configuration .............................................................................. 4
Figure 2-1 – Power Converter Mounting and Outline ............................................................ 14
Figure 2-2 – Flashhead Mounting and Outline ....................................................................... 15
Figure 2-3 – Photocell Mounting and Outline ........................................................................ 16
Figure 2-4 – Typical System Installation ................................................................................ 17
Figure 2-5 – Typical Multiple System Installation ................................................................. 18
Figure 2-6 – PC 324 Power Converter Internal Wiring (110-120V) ...................................... 19
Figure 2-7 – PC 324 Power Converter Internal Wiring (208-240V) ...................................... 20
Figure 2-8 – Recommended Alarm Wiring ............................................................................ 21
Figure 2-9 – FH 324 Internal Wiring ...................................................................................... 22
Figure 4-1 – Power Converter Component Locations ............................................................ 39
Figure 4-2 – Flashhead Component Layout ............................................................................ 41
List of Tables
Table 1-1 – Model Configurations ............................................................................................ 2
Table 1-2 – Alarm Contacts ...................................................................................................... 3
Table 1-3 – Options Switch ...................................................................................................... 5
Table 1-4 – RS 485 Address ..................................................................................................... 5
Table 1-5 – Marker Switch Setup ............................................................................................. 6
Table 1-6 – Status LEDs ........................................................................................................... 8
Table 3-1 – Transformer Test Voltages .................................................................................. 25
Table 3-2 – Function Indicators .............................................................................................. 30
Table 3-3 – Unit Troubleshooting Guide ................................................................................ 34
Table 3-3 – Unit Troubleshooting Guide Continued .............................................................. 35
Table 3-4 – System Troubleshooting Guide ........................................................................... 36
Table 4-1 – Power Converter Major Replaceable Parts .......................................................... 38
Table 4-2 – Flashhead Major Replaceable Parts ..................................................................... 40
Table 4-3 – Retrofit Kits and Safety Support Tool ................................................................. 40
vi Revision 8 – 2-12-2010 FTB 324-2
Section 1 – Introduction and Operation
Environmental
Complies with FAA specifications in
AC 150/5345-43.
System
Each single FTB 324-2 System consists of an FH 324-3 Flashhead, a PC 324-2 Power Converter, a PEC 510 Photocell, and a connecting cable from the power converter to the flashhead.
The power converter supplies the controlling circuitry to convert main AC power to the required voltages for internal operation and the discharge energy for the flashhead. It also controls the flash rate.
The photocell senses changes in lighting conditions from day to night and from night to day thus signaling the power converter to change its operation appropriately. Also, a manual intensity switch can override the photocell if required.
NOTE
The Flashhead supplied with an FTB 324-2 System is an FH 324-3. If an older flashhead is used, please call Flash Technology for upgrades. See Table 4-3 for Retrofit Kits and Safety Support Tool.
Specifications
Performance Characteristics
Application - L-865 and L-864 Flash Intensity (nominal):
Day (White) 20,000 ± 25% ECD Night (Red) 2,000 ± 25% ECD White Backup 2,000 ± 25% ECD Beam Spread Horizontal: 360º
Vertical:
Flash Rate
Day (White) 40 flashes per min. Night (Red) 20 flashes per min. White backup 40 flashes per min.
Electrical (PC 324-2)
AC Voltage 120 or 240V, 60 Hz 110 or 230V, 50 Hz 208-240V 50 Hz Volt-Amperes 250 peak Day (White) 130W Night (Red) 145W White Backup 55W
Operation
The PC 324 Power Converter operates an FH 324. It monitors flashhead operation and signals an alarm if a failure occurs. The flashhead begins to operate as soon as power is applied. A photocell controls intensity for the system.
Physical
PC 324-2 (H x W x D, Weight)
14.00 x 16.75 x 8.44 in., 51 lbs.
355.6 x 425.5 x 214.4 mm, 23 kg.
FH 324-3 (H x Diameter, Weight)
29.5 x 18.25 in., 28 lbs. 749 x 463 mm, 12.7 kg.
PEC 510 Photocell (H x W x Depth)
3.06 x 2.58 x 1.02 in.
77.7 x 65.5 x 2.59 mm
Aerodynamic Wind Area
Flashhead 2.59 ft Power Converter 1.63 ft
FTB 324-2 Revision 8 – 2-12-2010 1
2
, 0.241 m2
2
, 0.15 m2
In daylight, lights flash white at a rate of 40 flashes per minute (FPM) at an intensity of 20,000 candelas. At night the light flashes red at a rate of 20 FPM at an intensity of 2,000 candelas.
Obstructions over 350 feet above ground level require several interconnected PC 324 power converters (typically three) operating the corresponding number of flashheads. A master/slave control line (two-wire) at terminals TB1-4 and TB1-5 at the front panel interconnects the units. A sync pulse on the line flashes all the lights in unison and at the same rate.
Table 1-1 – Model Configurations
Models Lights Operation
324-2E, 324-2LT
324-2L, 324-2EL, 324-2LTL L-865 White (40 FPM)
324-2M, 324-2EM, 324-2LTM L-865 White (40 FPM)
L-865 White (40 FPM) L-864 Red (20 FPM) L-810 Incandescent Markers
L-864 Red (20 FPM) L-810 Standard LED Markers
L-864 Red (20 FPM) L-810 6.8W LED Markers
White During Daylight Red During Night
White During Daylight Red During Night
White During Daylight Red During Night
Note:
1. The “E” option shown above denotes the addition of the optional modem card for remote diagnostics and monitoring.
2. The 324-2LT operates in the same manner as the 342-2 but several common features are not available.
The relay outputs are limited to Red Alarm, White Alarm and Marker Alarm.
Photocell failure is also monitored and will trigger either the Red or White Alarm depending on mode.
Eagle monitoring is not available. This includes the RS-232 used for Tech Eagle, the
RS-485 used to interface to the FTM-5000 or FTW-172, and the modem expansion port.
To upgrade the system to provide the additional relay contacts or to take advantage of
Eagle diagnostics, please contact Flash Technology to purchase a 2903800 timing and trigger board.
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Alarm Contacts
INTENSITY SELECT
DAY
PHOTOCELL
BLK
WHT
2
1
NIGHT
AUTO
3
4
MASTER/SLAVE
BLK
INTERCONNECT
WHT
5
OUTPUT ALARM CONTACTS
CONTACTS SHOWN IN
NORMAL OPERATING STATE
(NO ALARMS OR ERRORS)
INTENSITY
ALARM
WHITE
COM
7
6
8
RED
ALARM
COM
9
10
DAY
11
12
ERROR
NIGHT
13
PEC ERROR
DAY MODE
14
15
NIGHT MODE
16
TB1
Figure 1-1 – TB1 Alarm Contacts
NOTE: 324LT systems do not have relay contacts TB1-12, TB1-13, TB1-15 or TB1-16.
Table 1-2 – Alarm Contacts
Contact Indication
White Alarm Combination of Day Intensity and Photocell Errors. Red Alarm Combination of Night Intensity and Photocell Errors. Day Intensity Error Incorrect day intensity. Night Intensity Error Incorrect night intensity. Photocell Error Photocell alarm. The PEC failed to transition within 19 hours. Day Mode Day mode operation. Night Mode Night mode operation.
COMMON
18
17
Note: 324LT systems do not have intensity error or mode contacts.
Photocell
The photocell changes resistance as ambient light changes from day to night or from night to day. The Timing and Trigger Board (PCB1) in the master power converter then converts the changes into the necessary circuit operation to flash the lights at the appropriate intensity for day or night operation.
FTB 324-2 Revision 8 – 2-12-2010 3
PCB1 Timing and Trigger Board
PCB1 controls and monitors the operation of the PC 324. Status indicators and setup options are shown below.
Figure 1-2 – 2903800 Board Configuration
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Board Configuration
the switch set to ON for this feature to be used. The default (OFF – Isolate) prevents slave units from causing the system to go to white back up if a red failure occurs on the slave. Generally, a system should only go to white back up if the top (master beacon) fails in red night mode.
The 2903800 board is programmed from the manufacturer for operation in the PC
324. The board will be clearly marked in the area shown in Figure 1-2.
Options Switch
The options switch allows configuration of the RS-485 address, number of markers and alarm isolation.
Table 1-3 – Options Switch
Switch Function
1 Alarm Isolation
(OFF – (default) Isolate)
(ON – Report Alarm) 2-4 RS-485 Address 5-7 Number of Markers
Alarm Isolation
Setting switch #1 to ON allows a red alarm to be sent to other units over the master/slave sync. This feature is used to allow a slave beacon to send the rest of the system into white backup when a failure occurs in red night mode. The Master beacon will read the alarm and send all beacons into white backup. This is useful for stack systems that have all beacons at the same height and any failing beacon should cause the system to go to white backup. All units in the system must have
RS-485 Communication
RS-485 is used to communicate with the FTM-5000 or FTW-17X for monitoring of multiple beacon systems. The connections are available on J8 in the lower right corner. The pin assignments are shown below:
When all switches are OFF, the RS-485 is disabled. Once addressed, modem and RS-232 communication will be disabled and the RS-485 will become active. Table 1-4 defines the RS 485 address setup.
Table 1-4 – RS 485 Address
2 3 4 Address
OFF OFF OFF RS-485 Disabled
ON OFF OFF 1
OFF ON OFF 2
ON ON OFF 3
OFF OFF ON 4
Note: 324LT systems do not have RS-485 and switches 2-4 are not used.
FTB 324-2 Revision 8 – 2-12-2010 5
Number of Markers
Switches #5-7 select the number of markers installed. Once set, the unit will alarm when the number of markers detected falls below this level. Table 1-5 describes the marker switch setup.
Table 1-5 – Marker Switch Setup
5 6 7 Markers
OFF OFF OFF 0
ON OFF OFF 1
OFF ON OFF 2
ON ON OFF 3
OFF OFF ON 4
ON OFF ON 5
OFF ON ON 6
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RS-232
The RS-232 port allows programming and troubleshooting using Tech Eagle shown below (available for download from
www.flashtechnology.com):
Note: The Tech Eagle connection is not available on 324LT systems.
RES PEC Jumper
The RES PEC jumper is removed by default. The FTB 324 uses a PEC 510 resistive photocell for determining mode transition. To use an AC photocell, short this jumper and connect the output of the photocell to pins 4 (AC) and 5 (Return) of J5.
Trigger Voltage
A direct connect cable, part number 3859001, is required for connection between the 2903800 board and the PC. For more information, select the Help menu in Tech Eagle.
The trigger voltage neon provides an indication that trigger power is being supplied to the 2903800.
Communication LEDs
The TX and RX LED’s indicate the transmission and reception of data through the board’s serial port via the RS-232, RS­485 or the modem card. The DCD LED will be active when a connection has been made via the modem.
FTB 324-2 Revision 8 – 2-12-2010 7
Status LEDs
Internal Red Jumper
Table 1-6 describes the status LEDs display alarm and mode information.
Table 1-6 – Status LEDs
LED Indication
NITE ERR Incorrect night intensity. DAY ERR Incorrect day intensity. PEC ALM Photocell alarm. The
PEC failed to transition
within 19 hours.
WHT ALM Combination of DAY ERR
and PEC alarm.
RED ALM Combination of NITE
ERR and PEC alarm.
MKR ALM Detected markers have
fallen below the level set
by the options switch.
FAN Not used. SYNC The Master / Slave
Interconnect is active.
Flashes during normal
operation.
CONF A valid flash has been
detected.
DAY Day mode operation. NITE Night mode operation. MKRS Marker output is active.
Always shorted for the FTB 324.
Optional Modem Card
The 2903801 modem board is installed in the lower left corner of the board.
RS-485 Setup
RS485TERM and RS485PUP are open by default and should be shorted only on the last 2903800 board in the series of equipment connected to an FTM-5000 or an FTW 17X series monitoring unit.
8 Revision 8 – 2-12-2010 FTB 324-2
The terminal block can be removed for easy connection of the phone wires.
The modem is included with all “E” (Eagle) systems or can be added later as an upgrade excluding the 324LT.
Section 2 - Mounting, and Installation
Unpacking
Inspect shipping cartons for signs of damage before opening them. Check package contents against the packing list and inspect each item for visible damage. Report damage claims promptly to the freight handler.
Tools
Although no special tools are necessary, Flash Technology suggests the following hand tools for installation and maintenance:
9 or 12 inch, flat blade #2 screwdriver
#2 Phillips® head screwdriver
Medium slip joint pliers
Set of combination wrenches
Long-nose pliers
Assorted nut driver handles: 1/4”,
5/16”, 3/8” recommended
Analog volt-ohm meter
Multi-purpose crimp tool
Flashhead
Pivot the lens open by disengaging two quick-release latches. Two lanyard cables secure the lens. The flashhead normally contains no interlock. Disconnect primary power to the power converter before you open the flashhead. Wait one minute for storage capacitors to drain down. Open the flashhead and use a voltmeter to check that no voltage potential exists between the red and the blue wires on the ceramic terminal posts.
Mounting
Power Converter
Mounting and outline dimensions for the power converter are shown in Figure 2-1. Flash Technology does not furnish mounting hardware unless ordered as part of an installation kit. Use the following guidelines for mounting the power converter:
Ensure that adequate space exists around the equipment for access during installation, maintenance and servicing.
Allow space for air flow around the power converter.
Safety Support Tool (P/N 1905333)
Access
You must use a bonding strap on a bolt through the power converter case leg. Connect the strap to the site grounding system.
WARNING
Before proceeding, read the warning on Page iii. Disconnect the primary power before opening enclosures.
Power Converter
The base of the power converter has mounting feet. The cover lifts off for unrestricted access to the interior. Release the latches that secure the cover to remove it for internal access.
FTB 324-2 Revision 8 – 2-12-2010 9
Flashhead
Mounting and outline dimensions for the flashhead are shown in Figure 2-2. The flashhead must be protected from lightning strikes. The flashhead may be mounted to painted or unpainted surfaces. One of the mounting holes in the base of the flashhead contains a built-in electrical ground connection. Use the following guidelines for mounting the flashhead:
Use a lightning rod extended above the flashhead to protect it when it is mounted at the uppermost part of the structure.
Avoid locating a lightning rod where it would prevent tilting the lens open or interfere with access by maintenance or service personnel.
You must use a bonding strap with a flashhead mounting bolt when mounting the flashhead to the structure, using the mounting bolt to fasten the strap to the leg that contains the ground connection.
Flashhead Leveling
The flashheads must be level for correct vertical beam alignment. Two leveling vials—aligned with the mounting feet— are permanently attached to the flashhead assembly. Typically, the mounting surface for the flashhead is level and no adjustments are required. When the flashhead is level, bubbles in both leveling vials are centered. For leveling, use the following guidelines:
If adjustment is necessary, raise the appropriate mounting foot with shims or washers. Raising one foot by 1/16 inch (1.6 mm) tilts the beam about 1/2 degree.
Take extreme care to ensure that all four feet rest snugly against a firm mounting surface before tightening the mounting bolts. Failure to do so could result in serious damage to the base when you tighten the bolts.
Photocell
Mounting and outline dimensions for the photocell are shown in Figure 2-3. The photocell uses a male 1/2” NPT for mounting. Use the following guidelines to mount the photocell:
Locate the photocell where it has an unobstructed view of the polar sky.
It must not view direct or reflected artificial light.
The photocell may be supported directly by electrical conduit.
Ensure that the installation is watertight.
Installation
This manual may not contain all the information about installation wiring required for your installation.
NOTE
If installation drawings prepared specifically for your site disagree with information provided in this manual, the site installation drawings should take precedence. Consult any site-specific installation wiring diagram supplied with your equipment.
Flash Technology wiring diagrams define only minimum requirements recommended for satisfactory equipment operation. It is the responsibility of the installer to comply with all applicable electrical codes.
You can find conduit and other distribution wiring details on electrical installation diagrams provided by Flash Technology or others. Installation instructions concerning red light marker fixtures are not part of this manual.
All communication wiring should have an insulation rating of 300 volts minimum. All power wiring should have an insulation rating of 600 volts. You must size power service wiring to satisfy the load demand of the red light system (if present) and the power converters. Read the notes on the installation wiring diagrams supplied both in this manual and with the equipment. See Figure 2-8 for information about wiring alarm connections to the main panel of the power converter.
Power Converter Wiring
Consult the installation wiring drawings. For service wiring, consider the voltage, length of the wire run, and the total load (number of lights). Assume a load of 175
10 Revision 8 – 2-12-2010 FTB 324-2
volt-amperes per light, and do not permit the line voltage to drop by more than 5% due to wire resistance. Assume a load of 175 volt-amperes per light to determine the slow-acting fuse ratings at the power distribution panel. Use a value of 250 volt­amperes per light to determine fast-acting fuse ratings at the power distribution panel and to select a system feeder transformer (if used).
In multiple-unit systems, the master unit and slave units communicate over the “master/slave” interconnect wiring. To insure proper communication between all interconnected units, the power converters must be on the same electrical phase. Also, the “master/slave” interconnect wires must be twisted together at a minimum rate of 6 twists per foot. The recommended minimum size for control and signal conductors is #16 AWG.
Flashhead Wiring
The power converter and flashhead are interconnected by the flashhead cable. When Flash Technology Part Number 6340, or equivalent cable, is used, the two may be separated by a distance up to 600 feet. Consult the factory when a greater separation is necessary. The cable between the power converter and flashhead requires five conductors with 600 volts (minimum) insulation. Two of the conductors must be #10 AWG. The other three may be #14 AWG (minimum; for mechanical strength) if you are cabling together individual wires.
To ensure long-term equipment reliability, use continuous wiring between the power converters and their flashheads without intervening junctions or splices.
Securing the Cable
Flash Technology recommends the following method for securing the flashhead cable to a skeletal structure:
1. Run the cable along one of the tower legs and wrap two full turns of two­inch Scotchrap™ #50 tape, or the equivalent, around the cable and tower leg at regular intervals of about 5 feet (1.5 meters).
2. Wrap three full turns of one-inch Scotchrap Filament #890 tape, or the equivalent, over the Scotchrap #50 tape.
3. Wrap four full turns of two-inch Scotchrap #50 tape, or the equivalent, over the Scotchrap Filament #890 tape.
4. Perform steps 1 through 4 also directly above and below any tower leg flanges that the cable may cross.
Photocell Wiring
The photocell is supplied with a pigtail for connection to wires that connect to the power converter. It is connected to the main panel of the power converter. It may be located any practical distance from the power converter. The recommended minimum wire gauge is #16 AWG.
The photocell terminals on the slave power converters must be jumpered from TB1-1 to TB1-2. (An alternative jumper may be installed on PCB1 J18-1 to J18-2.) Also, the master unit (to which the photocell is directly connected) must be connected to the top flashhead.
Installation Checklist
Complete the following steps before applying power to the lights.
1. Inspect all equipment for damage.
2. Verify the received equipment against the packing list to ensure completeness.
3. Power Converter Mounting. Position and mount each unit correctly, allowing adequate clearance for
FTB 324-2 Revision 8 – 2-12-2010 11
opening the covers. Use the following checks:
on all units, and TB1-5 is similarly connected.
1. Ensure that the case is mounted upright, is water tight, and grounded to the site grounding system.
2. Check hardware to ensure that all mounting hardware is tight.
3. Ensure that only the bottom of the case has drain holes and that they are clear.
4. Ensure that no holes are punched or drilled on the top surface of the case.
5. Ensure that air can flow around the case.
6. Mount the power converter away from radio frequency interference (RFI).
4. Power Converter Wiring. Examine the installation drawings and use the following checks:
1. Check for proper incoming service
voltage.
5. Alarm Wiring.
1. If external alarm detection circuit responds to closed contacts, ensure that they are wired to the contacts on TB1 that close on alarm.
2. If external alarm detection circuit responds to open contacts, ensure that they are wired to the contacts on TB1 that open on alarm.
3. Alarm wiring should be lightning and RFI protected: shielded, grounded shield, and in a conduit.
4. If a specific alarm is ganged together from all power converters as one, ensure that the wiring follows local installation instructions.
6. Flashhead Mounting.
1. Ensure that the flashhead lens can be opened without striking other objects.
2. Level and aim the flashhead.
2. Wire each unit according to the instructions.
3. In multiple installations of three systems, all three power converters should be on the same breaker.
4. Check all electrical connections for tightness.
5. Check all terminal strip connections for tightness.
6. Ground the power converter.
7. Wires at master/slave interconnect terminals should be daisy-chained as a twisted pair between the master power converter and the slave units. The rate of twist is 6 per foot minimum. If a shielded cable is used, ground the shield. For example, ensure that TB1-4 is connected to all TB1-4 connections
7. Flashhead Wiring.
1. Protect the top flashhead against lightning strikes.
2. Ground the flashhead.
3. Check the wiring of the flashhead cable to the flashhead.
4. Secure the flashhead cable to the tower. Support and tape the flashhead cable to prevent its movement by the wind.
8. Photocell.
1. Locate photocell where it views unobstructed polar sky with no direct or reflected artificial lighting striking it.
2. Mount the photocell vertically to prevent water from entering the
12 Revision 8 – 2-12-2010 FTB 324-2
unit. Ensure watertight connections.
3. Connect the photocell to the master power converter.
After completing all the steps listed above, turn on the power and perform an operational checkout from procedures in Section 3 of this manual.
FTB 324-2 Revision 8 – 2-12-2010 13
5.00
(127)
(425.5)
COVER
LEFT SIDE VIEW
AS WALL MOUNTED
BOTTOM VIEW AS WALL MOUNTED
.875
(22.2)
AS WALL MOUNTED
AS WALL MOUNTED
.875
(22.2)
.875
(22.2)
FRONT VIEW
BOTTOM VIEW
1.06 (27)
1.06 (27)
.344 (8.74)
(356)
(214)
(170)
REAR OF CHASSIS AS WALL MOUNTED
BASEPLATE
Figure 2-1 – Power Converter Mounting and Outline
(311)
Ø
.44 INCH
(11.2)
Ø
.44 INCH
(11.2)
(54.9)
(127)
15.2
(386)
14 Revision 8 – 2-12-2010 FTB 324-2
FH 324
OPEN FOR ACCESS TO INTERIOR
OF TOP FLASHHEAD
OPEN FOR ACCESS TO INTERIOR
COMPONENTS FOR RED
BEACON FLIP UP TO ACCESS
WHITE FLASHHEAD.
36.5" (927)
OF BOTTOM FLASHHEAD
(SEE NOTE 6)
FLASHHEAD CABLE HOLE (ALL FLASHHEADS)
18.25
(463.0)
Ø13.25 BOLT HOLE CIRCLE
TOP BEACON FITS FLUSH ON TOP OF LOWER BEACON.
.625 (15.9) DIA. MOUNTING HOLE
(4 PLACES EQUALLY SPACED)
(762)
30
INTERCONNECTING CABLE IS ROUTED THRU INTERIOR OF
LOWER FLASHHEAD.
NOTES:
1. WEIGHT: FH 324, 28 LBS. (12.7 KG.)
2. AERODYNAMIC WIND AREA: 1.86 FT. (.173 M. )
2
2
3. DIMENSIONS ARE IN INCHES (MILLIMETERS)
4. ACCESS TO THE FLASHHEAD MUST REMAIN UNOBSTRUCTED
5. FLASHHEAD SHOULD HAVE LIGHTNING PROTECTION
6. USE SAFETY SUPPORT TOOL (P/N 1905333) AND FOLLOW INSTALLER INSTRUCTION SHEET TO ACCESS INTERIOR OF BOTTOM FLASHHEAD. IMPORTANT: SAFETY SUPPORT TOOL CAN BE USED ONLY IF FLASHHEAD IS FH 324-3 OR HAS BEEN RETROFITTED (CALL FLASH TECHNOLOGY FOR DETAILS).
Figure 2-2 – Flashhead Mounting and Outline
FTB 324-2 Revision 8 – 2-12-2010 15
2.58 (65.5)
2.28 (57.8)
0.375 (9.53)
0.33 (8.38)
0.125 (3.18)
NOTE: ALL DIMENSIONS ARE IN INCHES (MILLIMETERS)
Figure 2-3 – Photocell Mounting and Outline
1.02 (25.9 )
0.10 (2.54)
1.92 (48.8)
3.06 (77.7)
HEX 1.0 (25.4)
1/2" NPT
16 Revision 8 – 2-12-2010 FTB 324-2
WHT
BLK
BLU
RED
GND
RED
BLU
BLK
WHT
VIO
SHIELD
GND
NOTE 10
RED
FH 324-3 FLASHHEAD
8. FTCA RECOMMENDS #12 AWG AS THE MAXIMUM CONDUCTOR
SIZE FROM TB5 TO THE JUNCTION BOX. USE LARGER
BLU
SUPPLY LIGHTNING
CONDUCTORS FOR THE BRANCH FROM THE JUNCTION BOX
BLK
TOP FLASHHEAD
PROTECTION FOR THE
AND BRANCH LINES TO THE L-810 MARKER LIGHT SOCKETS,
TO THE MARKER FIXTURES, IF REQUIRED. SEE NOTE 9 TO
DETERMINE THE BRANCH CONDUCTOR SIZE.
9. THE TOTAL LINE DROP, INCLUDING INPUT SERVICE WIRING
WHT
FLASHHEAD
CABLE CHART
MUST NOT EXCEED 3% OF RATED VOLTAGE.
10. THE MARKER FIXTURES MAY BE SUPPLIED BY OTHERS.
BLU
SHIELD
#10 AWG
#10 AWG
#16 AWG
RED
BLU
BLK
FOR USER'S CABLE
MINIMUM REQUIREMENTS
RED
#16 AWG
#16 AWG
WHT
VIO
MIN. INSULATION 600V
COLORS FOR REF. ONLY
F5
F4
HV
WHT
NEUT
MRKS
WARNING
15234 6
GND
TB2
RED
NOTES
ANODE
1
BLK
3 & 4
SHIELD
CATHODE
TRIG RTN
TRIG 1
TRIG 2
4
523
6
VIO
BLK
BLU
WHT
ERROR
FTCA PN 6340 OR USER'S CABLE
F1
INPUT
GND
COMMON
NIGHT MODE
DAY MODE PEC ERROR
NIGHT
(SEE CABLE CHART)
POWER
SHIELD
TIER L-810'S
TYPICAL MARKER
GND
L2
N
L1
NOTE 5
3 2 1
NOTE 7
NOTE 9
NOTE 2
DENOTES WIRE SPLICE CONNECTIONS
NOTE 8
TB4
TEMP SENSE
161211 13 1514 17 18
INTENSITYDAY
11. MOUNT THE POWER CONVERTER VERTICALLY.
12. BOND CASE TO THE SITE GROUNDING SYSTEM.
OPERATING STATE
(NO ALARMS OR ERRORS)
OUTPUT ALARM CONTACTS
CONTACTS SHOWN IN NORMA L
NIGHT
AUTO
SELECT
INTENSITY
DAY
PC 324-2 POWER CONVERTER
ALARM RED
ALARM WHITE
INTERCONNECT MASTER/SLAVE
PHOTOCELL
LINE 1
NEUT
LINE 2
POWER
PRIMARY
GND
(NOTE 6)
NOTE 12
COM
COM
NOTE 1 & 5
3 & 4
NOTES
WHT
BLK
WHT
BLK
12 435 867 910
TB1
VOLTAGE, THE DISTANCE FROM THE SOURCE, THE NUMBER OF
SERVED. USE 250 VA PER POWER CONVERTER PLUS 116 VA PER
TO THE FLASHHEAD WITHOUT JUNCTIONS OR SPLICES.
L-810 MARKER LIGHT. ALSO SEE NOTE 9.
NOTES:
1. THE AC INPUT POWER CONDUCTOR SIZE DEPENDS ON THE SERVICE
POWER CONVERTERS, AND THE NUMBER OF L-810 MARKER LIGHTS
2. USE A CONTINUOUS CABLE FROM THE POWER CONVERTER
USE LINE 1, LINE 2 AND NEUT FOR 240/120V, 60 Hz.
TYPICALLY FURNISHED BY OTHERS AND LOCATED AS CLOSE AS
6. UNIT IS FACTORY WIRED FOR NAMEPLATE VOLTAGE.
4. USER'S ALARM CIRCUITS NOT SHOWN.
5. USE LINE 1 AND NEUT FOR 120V, 60 Hz;
3. CONTACT RATING 1 AMPERE, 120 VAC.
7. JUNCTION BOX FOR DISTRIBUTION WIRING TO MARKERS
Figure 2-4 – Typical System Installation
FTB 324-2 Revision 8 – 2-12-2010 17
TWO CONDUCTORS
(#16 AWG MINIMUM)
AND MOUNT IT
END OF A VERTICAL
ENTERING THE UNIT.
POSSIBLE TO THE POWER CONVERTER.
NOTE 11
MOUNT THE PHOTOCELL
PREVENT WATER FROM
VERTICALLY AT THE TOP
LENGTH OF CONDUIT TO
TO FACE THE POLAR SKY
PHOTOCELL
TO
UNIT
SLAVE
LAST
NOTE 7
MASTER UNIT AND
CONNECTED TO THE
MARKERS ARE
NOT HAVE MARKERS.
(NOT SHOWN) DOES
LAST SLAVE UNIT
NOTE 10
FIRST SLAVE UNIT.
65
TYPICAL MARKER TIER L-810S
WHT
BLK
RED
BLU
RED
BLU
BLK
GND
#16 AWG
VIO
BLU
RED
MIN. INSULATION 600V
COLORS FOR REF. ONLY
BLU
RED
FH 324-3 FLASHHEAD
USE LIGHTNING
WHT
BLK
FLASHHEAD
TOP FLASHHEAD
PROTECTION FOR THE
SHIELD
#10 AWG
#10 AWG
#16 AWG
#16 AWG
CABLE CHART
WHT
BLU
RED
BLK
FOR USER'S CABLE
MINIMUM REQUIREMENTS
VIO
WHT
SHIELD
GND
WHT
BLK
SHIELD
NOTE 10
TYPICAL MARKER TIER L-810'S
WHT
BLK
RED
BLU
RED
BLU
BLK
GND
BLU
BLK
WHT
SHIELD
RED
FH 324-3 FLASHHEAD
BLU
RED
WHT
VIO
WHT
SHIELD
GND
BLK
SHIELD
F5
HV
WARNING
OPERATING STATE
(NO ALARMS OR ERRORS)
OUTPUT ALARM CONTACTS
CONTACTS SHOWN IN NORMAL
FTCA PN 6340 OR USER'S CABLE
(SEE CABLE CHART)
NIGHT
AUTO
DAY
PC 324-2 POWER CONVERTER (SLAVE)
F4
F5
HV
WARNING
FTCA PN 6340 OR USER'S CABLE
(SEE CABLE CHART)
OPERATING STATE
(NO ALARMS OR ERRORS)
OUTPUT ALARM CONTACTS
CONTACTS SHOWN IN NORMAL
NIGHT
AUTO
PC 324-2 POWER CONVERTER (MASTER)
DAY
3 & 4
NOTES
4 3
NEUT
21
MRKS
F4
GND
F1
INPUT
POWER
TRIG RTN
TRIG 1
TRIG 2
ANODE
CATHODE
4
1
2
3
5
6
TB2
SELECT
INTENSITY
SELECT
INTENSITY
GND
VIO
RED
WHT
BLU
BLK
TEMP SENSE COMMON NIGHT MODE DAY MODE
PHOTOCELL ERROR NIGHT
ERROR INTENSITY
DAY
ALARM
RED
COM
ALARM WHITE
COM
WHT
INTERCONNECT MASTER/SLAVE
BLK
WHT
PHOTOCELL
BLK
NOTE 9
564
3 & 4
NOTES
NEUT
1 23
MRKS
GND
F1
INPUT
TRIG 1
TRIG 2
TRIG RTN
ANODE
CATHODE
3
2
1
6
5
4
TB2
GND
WHT
BLU
VIO
RED
BLK
TEMP SENSE
COMMON NIGHT MODE DAY MODE
PHOTOCELL ERROR NIGHT
ERROR INTENSITY
DAY
ALARM
RED
COM
ALARM WHITE
COM
WHT
INTERCONNECT MASTER/SLAVE
BLK
WHT
PHOTOCELL
BLK
POLAR SKY.
VERTICALLY AT THE TOP
MOUNT THE PHOTOCELL
OF CONDUIT TO PREVENT
UNIT. FACE IT TOWARD THE
END OF A VERTICAL LENGTH
WATER FROM ENTERING THE
PHOTOCELL
ALSO SEE NOTE 9.
SERVED. USE 250 VA PER POWER CONVERTER PLUS 116 VA FOR EACH L-810 MARKER LIGHT.
THE SOURCE, THE NUMBER OF POWER CONVERTERS AND NUMBER OF L-810 MARKER LIGHTS
JUNCTIONS OR SPLICES.
2. USE A CONTINUOUS CABLE FROM THE POWER CONVERTER TO THE FLASHHEAD WITHOUT
NOTES:
3. CONTACT RATING 1 AMPERE, 120 VAC.
4. USER'S ALARM CIRCUIT NOT SHOWN.
1. AC INPUT POWER CONDUCTOR SIZE DEPENDS ON THE SERVICE VOLTAGE, THE DISTANCE FROM
6. UNIT IS FACTORY WIRED FOR NAMEPLATE VOLTAGE.
5. USE LINE 1 AND NEUT FOR 120V, 60 Hz; USE LINE1, LINE 2 AND NEUT FOR 240/120V, 60Hz.
9. THE TOTAL LINE DROP, INCLUDING THE INPUT SERVICE WIRING AND BRANCH LINES TO THE
THE MARKER FIXTURES, IF REQUIRED. SEE NOTE 9 TO DETERMINE THE BRANCH CONDUCTOR
JUNCTION BOX. USE LARGER CONDUCTORS FOR THE BRANCH FROM THE JUNCTION BOX TO
7. OTHERS TYPICALLY FURNISH THE JUNCTION BOX FOR DISTR IBUTION WIRING TO THE MARKE RS.
8. FTCA RECOMMENDS USING #12 AWG AS THE MAXIMUM CONDUCTOR SIZE FROM TB5 TO THE
LOCATE THE JUNCTION BOX AS CLOSE AS POSSIBLE TO THE POWE R COVNERTER.
SIZE.
L-810 MARKER LIGHT SOCKETS, MUST NOT EXCEED 3% OF THE RATED VOLTAGE.
12. TERMINALS AT TB1-1&2 MUST BE JUMPERED ON SLAVE UNITS.
13. BOND THE CASE TO SITE GROUNDING SYSTEM.
10. MARKER FIXTURES MAY BE SUPPLIED BY O T HERS.
11. MOUNT THE POWER CONVERTER VERTICALLY.
NOTE 9
TOGETHER AT TB1-4 AND TB1-5.)
TWO SLAVES ARE CONNECTED
(TYPICALLY, ONE MASTER AND
LINE TO ADDITIONAL SLAVE UNIT
MASTER/SLAVE INTERCONNECT
GND
NOTE 5
L2
312
N L1
NOTE 2
POWER AND FLASHHEAD
SHOWN) HAS SIMILAR
LAST SLAVE UNIT (NOT
WIRING
NOTE 8
TB4
SHIELD
1817
16 1512 1314
EXTENDED
11 1089
MONITORING
3 & 4
NOTES
NOTE 13
NOTE 11
321 4 5 76
TB1
DENOTES WIRE
SPLICE CONNECTIONS
NOTE 7
NOTE 12
NOTE 1 & 5
GND
NOTE 5
L2
321
N L1
POWER
NOTE 2
NOTE 8
NOTES 1 & 5
TB4
SHIELD
1718 16
141312 15
EXTENDED
8 9 10 11
321 7654
TB1
MONITORING
3 & 4
NOTES
NOTE 13
NOTE 11
TWO (2) #16 AWG 300V MIN
CONDUCTORS TWISTED TOGETHER
(#16 AWG MINIMUM)
TWO CONDUCTORS
NOTE 1 & 5
GND
NEUT
LINE 1
LINE 2
(NOTE 6)
BREAKER
FROM SINGLE 20A
PRIMARY POWER
Figure 2-5 – Typical Multiple System Installation
18 Revision 8 – 2-12-2010 FTB 324-2
Figure 2-6 – PC 324 Power Converter Internal Wiring (110-120V)
FTB 324-2 Revision 8 – 2-12-2010 19
Figure 2-7 – PC 324 Power Converter Internal Wiring (208-240V)
20 Revision 8 – 2-12-2010 FTB 324-2
CUSTOMER CONNECTION
TO ALARM RELAY CONTACTS
SHIELD
GND
ALARM
130VAC
MOV
MOV
130VAC
METALLIC CONDUIT
FLASH TECHNOLOGY ALARM RELAY CONTACTS ARE PROTECTED FROM VOLTAGE TRANSIENTS OF UP TO 1000 VOLTS. HOWEVER, WIRED ALARM CONTACTS CAN BE SUBJECTED TO VOLTAGES GREATER THAN 1000 VOLTS BECAUSE OF LIGHTNING. THE FOLLOWING RECOMMENDATIONS MINIMIZE THE POSSIBILITY OF DAMAGE CAUSED BY HIGH VOLTAGE
NOTES:
1. USE SHIELDED CABLE TO ATTACH FLASH TECHNOLOGY ALARM RELAY CONTACTS TO EXTERNAL EQUIPMENT.
2. ATTACH THE SHIELD WIRE TO A GND (GROUND) TERMINAL ON THE FLASH TECHNOLOGY POWER CONVERTER AS SHOWN.
3. WHEN POSSIBLE, ROUTE ALARM CONTACT WIRING IN METALLIC, GROUNDED CONDUIT.
4. FOR ADDITIONAL PROTECTION, ADD MOVs (VARISTORS) FROM EACH ALARM RELAY CONTACT TERMINAL TO A GND TERMINAL AT THE FLASH TECHNOLOGY POWER CONVERTER.
Figure 2-8 – Recommended Alarm Wiring
FTB 324-2 Revision 8 – 2-12-2010 21
P6
P8
FT 101
FLASHTUBE
P7
RC 101
T101 TRIGGER
TRANSFORMER
P3
P11
T102 COUPLING TRANSFORMER
UPPER RED FLASHHEAD
RED
RED
P1
14 RED
CABLE BETWEEN UPPER AND LOWER
P6
FT 101
FLASHTUBE
14 RED
BLU
P8
14 BLUE
BLU
P2
P7
14 BLUE
BLK
RC 101
RC102
BLK
P4
T101 TRIGGER
TRANSFORMER
RC102
WHT
WHT
P5
T102 COUPLING TRANSFORMER
SHIELD
LOWER WHITE FLASHHEAD
RED
RED
RED
Figure 2-9 – FH 324 Internal Wiring
22 Revision 8 – 2-12-2010 FTB 324-2
BLU
BLU
BLU
BLK
WHT
BLK
WHT
BLK
WHT
CABLE TO POWER CONVERTER
VIO
VIO
(TAG)
SHIELD
VIO
Section 3 - Maintenance and Troubleshooting
Safety
WARNING
STOP: Before proceeding read the warning on Page iii.
Work safely, as follows:
it gently with a soft cloth or paper towel.
7. Clean the inside surface of the lens with a Flash Technology approved professional plastic cleaner such as Meguiar’s Mirror Glaze® Clear Plastic Cleaner. Wipe the lens with cheesecloth only. Do not use regular cloth or paper towels.
1. Remove rings and watches before opening the equipment.
2. Shut off the equipment.
3. Remove the component or connect the test instruments.
4. Replace the component.
5. Turn on the power and test the system.
6. Turn off the power and disconnect the test equipment.
Preventive Maintenance
Carry out the following inspection and cleaning procedures at least once a year:
1. Verify that moisture has not accidentally entered the equipment through gaskets or seals, or collected inside as condensation.
2. Verify that all drain holes are clear.
3. Check terminal blocks and relays for corrosion or arcing. Clean or replace any component that shows evidence of high-voltage damage.
4. Check flashtube connections for signs of pitting or arcing. Verify that anode and cathode connections are firmly tightened.
5. Check all electrical connections for tightness and verify the absence of corrosion or electrical arcing.
6. Clean the outside surface of the lens with liquid detergent and water. Wipe
Storage
Store equipment indoors when not in use. Circuit board, when not installed in the equipment, should be kept in antistatic bags or containers.
Diagnostic Testing
The only effective way to check out interconnected lights is to disconnect the master/slave interconnect wire that is connected between power converters and check the power converters as single units, as described in Master Unit.
Sync Signal Evaluation
Refer to Figure 2-5. Note that, for each power converter, the master/slave interconnect line and its return line are connected to TB1-4 and TB1-5 respectively. All units place a pulse on the line, which causes the power converters to flash all the lights at the same time. This pulse is the synchronization pulse. PCB1 in each power converter generates a sync pulse. The first sync pulse to be placed on the line synchronizes the remaining lights. The width of the sync pulse controls the mode of operation.
In the event of a top-most red light failure at night, the power converter places a back-up signal on the line that causes all connected units to flash the white lights at the correct night intensity.
FTB 324-2 Revision 8 – 2-12-2010 23
The sync signal is a pulse and difficult to evaluate with a meter. You can detect the sync pulse as an instantaneous movement of the meter indicator. A digital meter with a max-min function may capture part of the pulse. This is generally a sufficient indication of a pulse being present. (A 24V pulse of 16 ms. width might read 12V on a 100 ms. capture time of max-min function.)
RFI Problems
The presence of radio frequency interference (RFI) can burn out components, cause a light to flash intermittently, at the wrong rate, or at the wrong intensity. RFI can enter the light by any wire to or from the unit. The circuits reject or bypass RFI, but Flash Technology cannot guarantee complete immunity beforehand. After installation, you may find it necessary to add external filters or use other methods to reduce RFI entering the equipment. To minimize interference, ensure proper installation in accordance with AC 70-7460, Appendix 1, Figure 2.
Component Testing
The following procedures describe how to check most of the unit's major electrical components. Always make resistance measurements with the primary power turned off. However, you must make voltage measurements with power applied. Thus, for your safety, carry out all preliminary steps such as connecting test leads or circuit jumpers, or disconnecting existing circuit connections with the power off.
Capacitors
Evaluate the condition of a capacitor with an analog volt-ohmmeter operating in the resistance mode. The following method assumes an instrument with a X100 resistance scale.
Place the meter leads across the terminals of an isolated (no electrical connections to other circuits) and fully discharged capacitor. Observe the subsequent needle movement.
If the capacitor is functional, the needle initially indicates zero ohms, but soon begins to rise to higher indicated values. A capacitor that is disconnected from other circuitry is defective if it does not exhibit this behavior. The length of time it takes the needle to reach the 1-megohm reading (about 65% full-scale) is a measure of the capacitance. For example, the time is about 5 seconds for a 10-mfd. capacitor, or 10 seconds for a 20-mfd. capacitor, and so forth.
Manually discharge the capacitor before repeating this measurement. This test may not detect a malfunction that occurs only at high voltage.
A bank of capacitors connected in parallel may be checked as a single unit. If the test indicates a short circuit, the individual capacitors have to be disconnected and checked separately. A shorted capacitor is indicated if the resistance does not rise above zero after several seconds of measurement.
Wiring and Cabling
Wires or cables that move repeatedly will ultimately break. Ensure that all cables (the flashhead cable in particular) are securely fastened at short intervals to the structure or other supports.
Inspection
Closely inspect the units and check the connections against the installation instructions. Also, a close inspection may reveal insulation breakdown, an overheated component, corrosion, loose connections, faulty relays, incorrect hookup, and so forth.
24 Revision 8 – 2-12-2010 FTB 324-2
Power Converter
Burst Choke (L1)
Measure the resistance of L1 from TB3-5 to ceramic post E4 (at burst resistor R2). Its resistance should be approximately 7 ohms.
Relays (K2, K3)
A malfunctioning relay may have faulty contacts, a sticky mechanism, or a defective coil. You may determine the first two possibilities by inspection and manually exercising the armature. You can confirm a defective coil by measuring the resistance. To measure the resistance of relay coils, first remove the wires from one of the connections to the coil terminals on the relay.
The resistance across the coil of the K2 Mode Relay or the K3 Discharge Relay should measure approximately 290 ohms.
Timing and Trigger Board (PCB1)
Replace this circuit board with one known to be in good condition.
HV Rectifier Board (PCB2)
Replace this circuit board with one known to be in good condition.
Sense Board (PCB4)
Replace this circuit board with one known to be in good condition.
Discharge Resistor (R1)
The resistance of R1 between ceramic posts E1 and E2 should be 35,000 ohms.
Burst Resistor (R2)
The resistance of R2 between posts E3 and E4 should be 500 ohms.
Power Transformer (T1)
To test this transformer, first remove the PCB1 and the HV rectifier board (PCB2). Apply power to the unit and measure secondary winding voltages at the terminals indicated in Table 3-1.
Table 3-1 – Transformer Test Voltages
Terminals
TB3-1 to TB3-9 900-1050 VAC
Terminal 2 of
Relay K3 to
chassis
J3-1 to J3-2 on
PCB1
Voltage Range
Allowed
100-120 VAC
22-26 VAC
If the voltage on TB3-1 to TB3-9 is substantially below the specified minimum value, check the C4 Tuning Capacitor.
Flashhead
Flashtube (FT101)
Visually inspect the flashtube for broken electrodes, cracked glass, and the solder connections of the pins. A darkened envelope does not necessarily mean the light output would be unacceptable. Before concluding that a faulty flashtube is responsible for an inadequate flash, first rule out other possible causes such as weak or absent discharge voltage or triggering pulses.
Trigger Transformer (T101)
The measured resistance of the secondary winding (potted assembly) should be approximately 150 ohms. Check the ferrite core for cracks. Check the mounting screws for tightness.
FTB 324-2 Revision 8 – 2-12-2010 25
Trigger Coupling Transformer (T102)
The coupling transformer should not have open windings. An ohmmeter will indicate a shorted winding because of the wire size. Check with an ohmmeter at the wire terminals.
Photocell Testing
Use the following procedure:
1. First, disconnect the photocell. The system should go to night operation after approximately one minute.
2. If multiple beacon system, disconnect the master/slave interconnect line on each power converter.
3. Operate the manual intensity control switch on each power converter in turn.
4. If each power converter operates correctly with the manual intensity control switch, troubleshoot the photocell wiring or the circuits in the erroneously operating power converter.
5. Reconnect all wires.
During daylight, completely block light from entering the photocell. If the system does not enter night mode after a few minutes, replace the photocell. At night, shine a light on the photocell, if the system does not enter day mode after a few minutes, replace the photocell.
Component Removal and Replacement
A power converter component location diagram is provided in Figure 4-1. A flashhead component location diagram is provided in Figure 4-2. A flashhead electrical wiring diagram is provided in Figure 2-9. A power converter internal wiring diagram is provided in Figure 2-6.
Note the location and color of all wires that you disconnect. When you replace the wiring after you replace the components, ensure that the wiring agrees with Figure 2-6.
The general procedure for removing components follows:
1. Obtain access to the component in question.
Disconnect completely or partially
the wiring to components first that prevent clear access.
2. Completely remove or relocate these components.
3. Disconnect the wiring to the component that you want to replace.
4. Remove this component.
5. Replace everything in the reverse order: first the component, then the wiring. In some cases, you may have to place some wires on the component before you fasten it in place, then replace the remaining wires.
Most components are relatively easy to access for removal. Only those that are more difficult are described.
Power Converter Components
Capacitors
Before removing or replacing a capacitor always ensure it is discharged by checking with a voltmeter directly across the terminals. Discharge a capacitor by placing a resistance (25 watts/10,000 ohms or greater) between its terminals. Direct shorting may damage the capacitor, and connecting the terminals to the equipment chassis may fail to discharge it.
Remove the fuse for this procedure to prevent application of power if the interlock switch is accidently pressed.
26 Revision 8 – 2-12-2010 FTB 324-2
Removal
1. Disconnect the wires leading to capacitors.
2. Remove the hold-down screws.
3. Lift the capacitors from their receiving holes.
Replacement
1. Reverse the removal procedure.
2. Verify that wiring is in accordance with the wiring diagram in Figure 2-6. Wires must be replaced exactly as removed. In some instances, a quick­connect wire terminal does not seat properly if it is not placed on the terminal cluster exactly as it was before removal. This occurs by interference between the insulation on the wire terminal and the insulation surrounding their terminal cluster on the capacitor. Flash Technology recommends that you lightly squeeze the quick-connect wire terminals with pliers before reinstalling them over the capacitor terminal blades.
Input Power Module
Removal
1. Remove all accessible wires and cable connectors attached to the module and to T1 located under the module.
2. Loosen the truss-head screws in the base that fasten the module to the base.
3. Remove the screw under the ground terminal to the left of TB4. This screw fastens the module to the component bracket.
4. Carefully slide the module to the right and lift it out. Ensure that connectors are not bent while doing so.
5. Remove any additional connections necessary to remove the module.
Replacement
1. Reverse the removal procedure.
2. Verify that wiring agrees with Figure 2-6 and restore the wire routing to its original state.
Power Transformer (T1)
Timing and Trigger Board Assembly (PCB1)
PCB1 is mounted on the left side of the component bracket.
Removal
1. Remove all green connector plugs from PCB1 headers.
2. Loosen (but do not remove) the four screws located near the corners of the board.
3. Lift the board from the bracket.
Replacement
1. Set options switch and jumpers to match the board just removed.
2. Reverse the removal procedure.
Removal
1. Remove the Input Power Module.
2. Remove the four screws holding the transformer to the base plate and remove the transformer.
Replacement
1. Reverse the removal procedure.
2. Verify that wiring agrees with Figure 2-6 and restore the wire routing to its original position.
Component Bracket
The Component Bracket supports the capacitors, terminal blocks, PCB1, PCB2, and other components.
FTB 324-2 Revision 8 – 2-12-2010 27
Removal
1. Loosen the four screws holding PCB1 to the bracket and lift PCB1 up and out.
Mode Relay (K2), Discharge Relay (K3)
Remove the Component Bracket for adequate access to Relay K2.
2. Loosen the two truss-head screws below PCB1 on the left side of the bracket that hold the bracket to the base plate.
3. Remove the screw on the left front side of the bracket that fastens the bracket to the Input Power Module.
4. Loosen the two truss-head screws in the base plate on the right side of the bracket that hold the bracket to the base plate.
5. Slide the bracket up off the screws. Be careful of the cable and cable connectors. You may hang the bracket over the edge of the connector panel to perform the remaining steps.
Replacement
1. Reverse the removal procedure.
HV Rectifier Board (PCB2)
The HV rectifier board is mounted on the right of the Component Bracket.
Removal
1. Remove the capacitors.
2. Remove PCB1.
3. Remove the Component Bracket.
4. Loosen the screws that fasten the wiring connectors to the relay.
5. Carefully disconnect the wires from the terminals of the component and note their locations so that you may more easily replace them.
6. Remove the screws that hold the component to the base plate.
7. Remove the component
Replacement
1. Reverse the removal procedure.
2. Verify that wiring agrees with Figure 2-6 and restore the wire routing to its original state.
Flashhead Components
Removal
1. Remove the Component Bracket to gain access to PCB2.
2. Loosen, but do not remove, the screws holding PCB2 to the terminal block TB3.
3. Slide the circuit board out from under the terminal block screws.
Flashtube (FT101)
Use the following removal and replacement procedures:
Removal
Carefully lift the flashtube upward from the tube socket assemblies.
Replacement
1. Reverse the removal procedure.
2. Restore the wire routing to its original state.
28 Revision 8 – 2-12-2010 FTB 324-2
Replacement
Line up the flash tube so that the pin closest to the red dot will be inserted into the tube socket connected to the red anode lead. Carefully insert the flashtube and settle it into place, making sure the ceramic base is resting directly on the tops of the tube socket assemblies.
Trigger Transformer (T101)
Use the following removal and replacement procedures:
Replacement
1. Reverse the removal procedure.
2. Reattach the wires.
Trigger Coupling Transformer (T102)
Removal
Removal and replacement are similar to the procedure for the Trigger Transformer (T101).
Operational Checkout
Removal
1. At the trigger wire post adjacent to the
flashtube, remove the large diameter wire coming from the trigger transformer.
2. At one of the smaller, side-mounted
posts, remove the small wire to the trigger transformer.
3. Unplug the primary winding from the
quick connects.
4. Remove the two 4-40 x 2" Phillips®-
head screws holding the transformer assembly to the bracket. Note the orientation of the primary and the molded secondary winding with respect to fixed features on the bracket. The replacement unit must be installed with this same orientation.
This section describes basic functional testing.
Observe the response of the equipment as indicated in Table 3-2. If the system contains more than one light, and the lights are interconnected for master/slave synchronization, perform the actual checkout steps described below only at the master unit. However, observe all lights for responses. These procedures assume that the following conditions are present:
1. The photocell is subjected to normal outdoor daylight.
2. All installation steps in Installation Checklist have been completed.
3. PCB1 is correctly programmed.
FTB 324-2 Revision 8 – 2-12-2010 29
Table 3-2 – Function Indicators
Indicator
I15 NITE ERR – On for night intensity error. OFF OFF
Function Description
Normal Operation
Day Night
I9
I14
I8
I13
I7
I12 FAN – Not used.
I6 SYNC – Flicks on every six seconds. FLICK FLICK
I11
I5 DAY – On when power converter is in day mode. ON OFF
I10
I4
DAY ERR – On when a day intensity error has occurred (light flashed at the incorrect intensity).
PEC ALARM – On for Photocell alarm (Photocell failed to switch state).
WHT ALM – On when a white alarm occurs (white light failed).
RED ALARM – On for red alarm (red light failure occurred).
MKR ALM – On when a marker failure is detected.
CONFIRM – On when PCB1 detects a valid flash. I 5 flickers at flash rate.
NITE – On when the power converter is in night mode.
MKRS – On when the power converter is in night mode (if markers are installed).
OFF OFF
OFF OFF
OFF OFF
OFF OFF
OFF OFF
NOT
USED
FLICK FLICK
OFF ON
OFF ON
NOT
USED
I3
TRIGGER POWER – Indicates 120 VDC trigger voltage is available.
ON ON
30 Revision 8 – 2-12-2010 FTB 324-2
Manual Override: Fixed Intensities
You may manually override automatic intensity control (as when the manual intensity override switch S2 is set to AUTO), but only if no synchronization line connects to other lights. Remove any wire from external circuitry attached to the master/slave interconnect terminals. Manual control is intended for temporary purposes (testing) only. Selecting Day or Night operation with the manual override switch activates an eight hour timer. Automatic intensity control will resume after eight continuous hours of operation in the manual override position (Day or Night).
Note that the white light is flashing
at the daytime high-intensity.
2. Check Normal Nighttime Operation: Place an opaque (blocks all light) cover over the photocell and verify that the red night responses at each power converter in the system are the same as those shown in Table 3-2 for Nighttime operation.
NOTE
A minute may pass before the photocell responds to the darkened condition after power is applied.
Note that the strobe is flashing at
the red nighttime intensity.
Daytime
Switch the Intensity Control Switch (S2) to DAY
Night
Switch the Intensity Control Switch (S2) to NIGHT.
PCB1 Indicator Lamps
See Section 1 for a description of LED indicators on the PCB1 board for system checkout.
Standard System
The following procedures check normal operation.
1. Check Normal Daytime Operation:
Apply power to the system (pull the plunger of the interlock switch or switches outward to the service position). Ensure that the manual intensity override switch or switches are set to AUTO and verify that the daytime responses at each power converter in the system are the same as those shown in Table 3-2 for Daytime operation.
Remove the cover from the photocell and allow the unit to return to day operation.
3. Check Alarm Sensing: Remove primary power and temporarily disconnect the black wire on TB2-4 and the violet wire on TB2-6. Apply primary power and verify the following:
The white strobe does not flash.
The WHT ALM LED (I8) is lit
after three missed flashes.
The DAY ERR LED (I7) is lit.
The alarm circuit operates
according to installation requirements.
Cover the photocell as described in Step 2 and verify the following:
The red strobe does not flash.
The RED ALM LED (I13) is lit
after three missed flashes.
The NITE ERR LED (I15) is lit.
The WHT ALM LED (I8) is lit
after three missed flashes.
FTB 324-2 Revision 8 – 2-12-2010 31
4. Restore the Equipment After Checking: Replace all disconnected
wires. Remove the cover that you placed on the photocell. Ensure that the manual intensity override switch is in the AUTO position.
5. If Any Responses are Not Normal: If any of the responses above are not exactly as described, proceed to Troubleshooting.
Troubleshooting
Careful observation of operation often leads directly to a symptom cause. System-level problems affect all lights in a multiple-light system in the same way. Unit-level problems originate in a single light. However, some unit-level malfunctions can affect the entire multi­light system. Use Table 3-3 for troubleshooting a single unit and Table 3-4 for the system.
When you trace a problem to a specific component, see Component Testing and Component Removal and Replacement for further assistance.
Master Unit
A stand-alone unit is a single FTB 324. A master unit is similar to a stand-alone unit, except that it is the controlling unit in a multiple-light system. A master unit has the photocell connected and, in a multiple­light system, is the controlling unit with synchronization wires connected at the master/slave interconnect terminals at TB1-4 and TB1-5.
1. Temporarily disconnect the black master/slave interconnect wire at TB1-
4.
2. Temporarily set the manual intensity override switch S2 to DAY.
3. Verify the Daytime responses are the same as those in Table 3-2.
4. Verify that the strobe is operating at daytime intensity (high intensity).
5. Check the synchronization signal at the black TB1-4 master/slave interconnect terminal with a voltmeter as in Sync Signal Evaluation. Use the intensity control switch to step the unit from one intensity to the other, or cover and uncover the photocell. If the synchronization signal is absent, replace PCB1. A signal response could indicate a slave unit problem or RFI (see Slave Unit, and RFI Problems).
6. Reconnect the black master/slave interconnect wire.
7. Place the manual intensity override switch in the AUTO position.
Slave Unit
A slave unit receives intensity information from a master unit over the master/slave interconnect wires at TB1.
1. Temporarily disconnect the black master/slave interconnect wire at TB1-
4. The unit will go into day operation.
2. Verify the Daytime responses are the same as those in Table 3-2.
3. Check the synchronization signal at the black master/slave interconnect terminal with a voltmeter. The sync pulse must be present as described in Sync Signal Evaluation. Check wiring if sync is not present.
4. Select NIGHT at the manual intensity override switch. The unit will go into night mode with the strobe flashing at night intensity (low intensity).
5. Check the signal on the master/slave interconnect wire at TB1-4 with a voltmeter, as described in Sync Signal Evaluation. An absent pulse requires checking the system for RFI (see RFI Problems) and for another
32 Revision 8 – 2-12-2010 FTB 324-2
malfunctioning unit connected to the master/slave interconnect wire.
6. Reconnect the master/slave interconnect wire to TB1-4.
7. Place the manual intensity override switch in the AUTO position.
FTB 324-2 Revision 8 – 2-12-2010 33
Table 3-3 – Unit Troubleshooting Guide
Flash
Conditions
Day Night HV1 LV2
No No OK OK Flashhead Cable Connections
No No No No Blows Fuse F1 Varistor MOV
No No No No F1 Fuse
No No No OK C2A-D or C3 Shorted
Other Conditions
Probable Causes
T101 Transformer T1 Transformer BR1 Bridge PCB1
T1 Transformer
S1 Interlock T1 Transformer Connections – Main Power
Shorted FH Cable
No No OK No LED Status
Indicators not lit
No No OK OK Trigger Neon not
lit
PCB1 Board T1 Power Transformer
PCB1 Board T1 Power Transformer BR1 Bridge
No OK OK OK White Alarm Flashtube (FT101)
PCB1 Board K2 Relay L2 Flash Chock C2A-D Capacitors Open K5 Relay
3
Red OK OK OK PCB1
OK High
Intensity
K2 Relay K5 Relay
OK OK Red Alarm PCB1 Board
Photocell Circuit
3
K2 Relay Intensity Select Switch Setting
OK Backup
Intensity
OK OK Red Alarm Flashtube (FT102)
K5 Relay
3
PCB1 K2 Relay
OK No - OK Red Alarm
OK Backup
OK OK K2 Relay
Intensity
34 Revision 8 – 2-12-2010 FTB 324-2
White Alarm
C3 Capacitor K5 Relay
3
PCB1 K2 Relay L1 Burst Choke R2 Burst Resistor
PCB1 Board
Table 3-3 – Unit Troubleshooting Guide Continued
Flash
Conditions
Day Night HV1 LV2
- - OK OK Incorrect Mode S2 Intensity Select Switch Not in AUTO
Other Conditions
Probable Causes
PCB1
Red
OK OK OK White Alarm PCB1
or
White
OK OK OK OK Markers Out F4 Fuse
K5 Relay
3
PCB1 Board
OK OK OK OK Markers Stay On K5 Relay3
PCB1 Board
OK OK OK OK Marker Alarm One or More Marker Lamps Out
K5 Relay
3
PCB1 Board PCB3
1
HV = High voltage. PCB2 or HV neon lamp lit confirms HV.
2
LW = Low voltage. Any PCB1 LED on confirms LV.
3
Replace the entire red light module if any components therein fail.
FTB 324-2 Revision 8 – 2-12-2010 35
Table 3-4 – System Troubleshooting Guide
Flash Conditions
Day Night
No No No Lights Main Power Line
Other Conditions Probable Causes
OK Day
Flash
Red OK Possible PEC Error PEC Photocell
- - Units Mixed Red
OK OK Units Not Flashing
Possible PEC Error PEC Photocell
PCB1 Board Intensity Select Switch Jumper on TB1 & 2 on Slave Units Missing
Intensity Select Switch
Intensity Select Switch
and White
Together
Master / Slave Interconnect Wiring
Master / Slave Interconnect Cable Connected to TB1-4 and TB1-5 PCB1 in One Unit Units on different circuit breakers / electrical phases.
36 Revision 8 – 2-12-2010 FTB 324-2
Section 4 – Recommended Spare & Replaceable Parts
Customer Service
Customer Service: 1-800-821-5825 Telephone: (615) 261-2000 Facsimile: (615) 261-2600 Shipping Address: Flash Technology
332 Nichol Mill Lane Franklin, TN 37067
Ordering Parts
To order spare or replacement parts, contact customer service at 1-800-821-5825.
Power Converter Parts
Table 4-1 lists the part numbers for the power converter major replaceable parts.
Flashhead Parts
Table 4-2 lists the part numbers for the flashhead major replaceable parts.
Photocell Parts
The part number for the single assembly PEC 510 Photocell is 1855001.
FTB 324-2 Revision 8 – 2-12-2010 37
Table 4-1 – Power Converter Major Replaceable Parts
Reference Description
BR1 Diode Bridge 6902806
C2A,C,D Capacitor, Main Bank, 70 mfd. 6720401
C2B Capacitor, Main Bank, 40 mfd. 6386504
C3 Capacitor, Night Mode, 1 mfd. 6848202
C4 Capacitor, Tuning, 3 mfd. 6577903
F1 Fuse, Power, MDL8
(2 Required)
F4 Fuse, Marker, MDL5 4900345
F5, F6 Fuse, MDL1 4900337
HV Neon, High Voltage Warning Light 4902317
K2 Relay 24V, Mode 8900494
K3 ►Relay 120V, Discharge 8900493
K5 Relay 24V, Red Light 4900499
L1 Choke, Burst 4850601
L2 Choke, Flash 4175200
PCB1 Timing and Trigger Board** 2903800
PCB1 Timing and Trigger Board 324LT 2903805
PCB2 HV Rectifier Board 2458005
Marker Sense Board (Incan. Or Standard LED) 2811101
PCB3
Marker Sense Board (120 Volt 6.8 Watt LED) 2811301
Marker Sense Board (240 Volt 6.8 Watt LED) 2811302
PCB4 Sense Board 2811101
PCB5 Modem Board 2903801
R1 Resistor, Discharge 6900541
R2A&B Resistor, Burst, 500 ohm 6900532
SW1 Switch, Interlock 4901220
T1 Transformer, Power 8842901 8841201
T3 Transformer, Coupling 8336701
TB1 Terminal Strip, 18 Position 4901930
TB2, TB7 Terminal Strip, 6 Position 4902257
TB3 Terminal Strip, 11 Position 8721011
TB4, TB5 Terminal Strip, 3 Position 4902134
TB6, TB8 Terminal Strip, 3 Position 4902157
VR1 Varistor 6901081 6901079*
M1 Red Light Module 1181502
Recommended as a spare part.
*This part number varies according to the specific equipment voltage configuration.
**Please specify the model number of the equipment when calling for a replacement.
Part Number
50 Hz 60 Hz
4901931*
4901931*
38 Revision 8 – 2-12-2010 FTB 324-2
Figure 4-1 – Power Converter Component Locations
FTB 324-2 Revision 8 – 2-12-2010 39
Table 4-2 – Flashhead Major Replaceable Parts
Reference Description Part Number
FT101 Flashtube (Lower) 8384329
FT102 Flashtube (Upper) 8384309
P1, P2, P4, P5, Ceramic Spacer, ¾” diameter 5900844
P3, P6, P7,P8, P11 Ceramic Spacer, ½” diameter, short 5900842
RC101 R.C. Network 1403411
RC102 R.C. Network 1403412
T101 Transformer, Trigger 8288201
T102 Transformer, Coupling 8336701
Flashtube Mounting Assembly Plate (Lower) 8905338
Flashtube Mounting Assembly Plate (Upper) 8905341
Table 4-3 – Retrofit Kits and Safety Support Tool
Reference Description Part Number
RETROFIT *
RETROFIT * FH 324 Retrofit Kit w/ Safety Support Tool 1905345 RETROFIT * FH 324 Retrofit Kit w/o Safety Support Tool 1905346
TOOL ** Safety Support Tool w/ Instruction 11000000943
FH 324 Flashtube Mounting Assembly, Lower White (No Tube)
8905338
* Retrofit Kit is available for FH 324-1 and FH 324-2 only. ** Safety Support Tool can be used only if Flashhead is FH 324-3 or has been retrofitted.
40 Revision 8 – 2-12-2010 FTB 324-2
LOOSEN SCREWS FOR ACCESS TO BOTTOM FLASHHEAD
CABLE ACCESS TO BOTTOM FLASHHEAD
SHIELD
RED
BLU
RC101
P1
BLK
P8
P3
P7
P11
P2
P4
WHT
RC102
P5
P6
RED DOT
FT102 FLASHTUBE
T101 TRIGGER TRANSFORMER
FH 324 Red (Upper) Flashhead Component Location
SNAP-IN MOUNT
FOR FLASH TUBE,
TYP. OF 3
FT101 FLASHTUBE
T102 COUPLING
TRANSFORMER
SHIELD
P8
P7
P6
RC102RC1 01
T102 COUPLING TRANSFORMER
RED DOT
T101 TRIGGER TRANSFORMER
FH 324 White (Lower) Flashhead Component Location
Figure 4-2 – Flashhead Component Layout
FTB 324-2 Revision 8 – 2-12-2010 41
RED
BLK VIO
BLU
WHT
CABLE ACCESS
BOTTOM WHITE SECTION
RETURN MATERIAL AUTHORIZATION (RMA) POLICY
IF A PRODUCT PURCHASED FRO M FLASH TECHNOLOGY MUST BE RETURNED FOR ANY REASO N (SUBJECT TO THE WARRANTY POLICY), PLEASE FOLLOW THE PROCEDURE BELOW:
Note: An RMA number must be requested from Flash Technology prior to shipment of any product. No returned product will be processed without an RMA number. This number will be the only reference necessary for returning and getting information on the product’s progress.
Failure to follow the below procedure may result in additional charges and delays. Avoid unnecessary screening and evaluation charges by contacting Technical Support prior to returning material.
1. To initiate an RMA, customers should call Flash Technology’s National Operations Center (NOC) at (800-821-
5825) to receive technical assistance and a Service Notification number. The following information is required before a Service Notification number can be generated:
Site Name/Number / FCC Registration number/ Call Letters or Airport Designator
Site Owner (provide all that apply – owner, agent or subcontractor)
Point of Contact Information: Name, Phone Number, Email Address, Fax Number and Cell Phone (or
Product’s Serial Number
Product’s Model Number or part number
Service Notification number (if previously given)
Reason for call, with a full description of the reported issue
2. The Service Notification number will then serve as a precursor to receiving an RMA number if it is determined that the product or equipment should be returned. To expedite the RMA process, please provide:
Return shipping method
Purchase Order (if non-warranty repair)
Shipping Address
Bill To Address
Any additional information to assist in resolving the issue or problem
3. A purchase order (P.O.) is required in advance for the replacement of product that may be under warranty. Flash will then, at its discretion issue a credit once the validity of the warranty has been determined.
4. A P.O. is also required in advance for all non-warranty repairs. NOTE: the P.O. is required prior to the issuance of the RMA number.
If the P.O. number is available at the time of the call, an RMA number will be issued and the customer must
If the P.O. number is NOT available at the time of the call, a Service Notification Number will be given to the
Flash Technology will then, at its discretion, repair or replace the defective product and return the product to
The customer may purchase a new product before sending in the existing product for repair. If Flash
5. After receiving the Flash Technology RMA number, please adhere to the following packaging guidelines:
All returned products should be packaged in a way to prevent damage in transit. Adequate packing should be
Note: Flash Technology will not be responsible for damaged items if product is not returned in appropriate packaging.
6. All packages should clearly display the RMA number on the outside of all RMA shipping containers. RMA products (exact items and quantity) should be returned to:
7. All RMA numbers:
Are valid for 30 days. Products received after may result in extra screening and delays.
Must have all required information provided before an RMA number is assigned.
RETURN TO STOCK POLICY
Parts can be returned within 60 days of ship date and will be subject to a 25% restocking fee. Product
After 60 days no parts can be returned.
o Contractor Name o Contractor Company
alternate phone number)
then fax or email the P.O. with the RMA number as the reference, to ensure prompt processing.
customer and should be referenced on the P.O. when faxed or emailed to RMA Rep.
the customer based on the shipping method selected.
Technology determines the existing product is still covered under warranty a credit will be issued to the customer for the new product.
provided taking into account the method of shipment.
Flash Technology Attn: RMA #XXX 332 Nichol Mill Lane Franklin, TN 37067
must:
o Be in the original packaging o Not be damaged
42 Revision 8 – 2-12-2010 FTB 324-2
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