This installation manual will help you obtain a safe, efficient, dependable installation for
your fireplace and chimney system. Please read and understand these installation
instructions before beginning your installation.
CAUTION: Do not attempt to modify or alter the construction of the fireplace or its
components. Any modification or alteration of construction may void the warranty,
listings and approvals of this system. In that case, Stove Builder International (SBI) will
not be responsible for damages. Install the fireplace only as described in these
instructions.
• Use only an FLAME glass door, specifically designed for the model MONACO.
• When cleaning the fireplace, the ashes should be placed in a metal container with a tight
fitting lid. The closed container of ashes should be placed on a non-combustible floor or
on the ground outside the house, pending final disposal. If the ashes are disposed of by
burial in soil or otherwise locally dispersed, they should be retained in the closed
container until all cinders have thoroughly cooled.
CAUTION: NEVER USE GASOLINE, KEROSENE, CHARCOAL LIGHTER
FLUID OR SIMILAR LIQUIDS TO START OR REKINDLE A FIRE IN
THIS FIREPLACE. KEEP ALL SUCH LIQUIDS WELL AWAY FROM
THE FIREPLACE AT ALL TIMES.
CAUTION: KEEP COMBUSTIBLE MATERIALS AT LEAST 48 INCHES AWAY
FROM THE FRONT OF THE FIREPLACE OPENING.
CAUTION: NEVER LEAVE CHILDREN UNATTENDED WHEN THERE IS A
FIRE BURNING IN THE FIREPLACE.
CAUTION: NEVER USE GRATE OR ELEVATE FIRE. BUILD WOOD FIRE
DIRECTLY ON HEARTH.
CAUTION: DO NOT USE A FIREPLACE INSERT AND OTHER PRODUCTS NOT
SPECIFIED FOR USE WITH THIS FIREPLACE.
WARNING: THIS FIREPLACE HAS NOT BEEN TESTED WITH AN UNVENTED
OR VENTED GAS LOG SET. TO REDUCE RISK OF FIRE OR
INJURY, DO NOT INSTALL AN UNVENTED GAS LOG SET INTO
THIS FIREPLACE.
WARNING: DO NOT USE MATERIALS OTHER THAN THOSE LISTED IN THE
REPLACEMENT PARTS SECTION DURING INSTALLATION AS
THEY MAY BE SAFETY HAZARDS, AND A FIRE COULD RESULT.
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PLEASE NOTE THAT THE PICTURES SHOWN IN THIS
MANUAL ARE GENERIC AND MAY NOT MATCH
EXACTLY THE LOOK OF YOUR FIREPLACE.
REGISTER YOU WARRANTY ONLINE
To receive full warranty coverage, you will need to show evidence of the date you
purchased your unit. Keep your sales invoice. We also recommend that you
register your warranty online at
www.flame-intl.com
Registering your warranty online will help us track rapidly the information we need
on your unit.
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2. CERTIFICATION LABEL
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3. THE FIREPLACE
3.1 INTRODUCTION
The MONACO fireplace is an energy efficient, heat circulating, close combustion fireplace.
You will receive a lifetime of comfort and enjoyment from your fireplace provided it is
installed, maintained and operated properly.
• Please read these instructions and retain this manual for future reference.
• Before beginning the fireplace installation, consult the local authorities to obtain your
building permit and check your local building codes. Install the fireplace only as described
in these instructions and using only components from the manufacturers listed in table 2.
• The MONACO is not intended for use with a gas log. Failure to follow these instructions
will void the certification and the warranty of the fireplace and may result in an unsafe
installation.
3.1.1 Parts Required
• Fireplace model MONACO
• Insulated chimney made by the manufacturers listed in table 2, with the corresponding
specifications :
− Chimney lengths
− Elbows (where necessary)
− Associated components as per these installation instructions.
3.1.2 Additional Equipment (optional)
• Forced air kit
• Gravity venting system
• Outside air kit
• Fireguard
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3.2 OPERATING THE MONACO
3.2.1 Fuel
The MONACO is designed to work best when fuelled with seasoned cordwood. Use solid
wood or processed solid fuel firelogs only. Hardwoods are preferred to softwoods since the
energy content of wood is relative to its density. Hardwoods will result in a longer burning
fire and less frequent refuelling. A moisture content of 15% to 20% (seasoned) is
recommended. Wood that has been cut and split and let to dry under a cover for a period of
one year will usually meet that criteria. Excessively wet wood will be difficult to burn and
will result in lower efficiency, increased creosoting and deposits on the glass and in the
chimney. Excessively dry wood will burn well but will also have higher emissions and shorter
burning time.
Do not burn scrap or garbage, treated wood or wood such as driftwood from the ocean which
has been exposed to salt or other chemicals. Salt or chemicals can corrode the firebox and
chimney. Do not burn large amounts of paper, cardboard, Christmas tree branches or building
construction materials. Intense firing with these materials may overheat the fireplace, causing
damage to the unit, a fire or even possibly igniting a chimney fire if the chimney is creosoted.
C
AUTION:DO NOT OVER FIRE THIS HEATER OVER FIRING CAN RESULT IN A SAFETY HAZARD AND
CAN PERMANENTLY DAMAGE THE FIREPLACE AND CHIMNEY.
3.2.2 The use of manufactured logs
There are numerous types of manufactured logs sold on the market. You must be very
careful with this type of product. Many brands of manufactured logs contain chemical
additives. DO NOT BURN ANY MANUFACTURED LOGS CONTAINING CHEMICAL
ADDITIVES. IF YOU DO, YOU MAY OVERHEAT YOUR FIREPLACE, THEREFORE
CAUSING A FIRE HAZARD AND VOIDING YOUR WARRANTY. Logs containing
chemical additives burn a lot hotter and were designed for decorative fireplaces. Decorative
fireplaces generally have larger, cooler, and less air-tight fireboxes. Your MONACO, on the
other hand, has a smaller, completely sealed firebox which attains much higher temperatures.
It is therefore not designed to support excessive heat caused by the addition of chemicals in
manufactured logs. Manufactured logs made of 100% wood residues do not pose a threat to
your fireplace. However, they must be used carefully. Manufactured logs typically release a
much larger heat output over a short period of time. Therefore, you cannot place a large
quantity of such logs into your fireplace. Start with one log, and gradually increase the load.
Never put more than 4 logs. The logs should be of an average size and not exceed 8 inches in
diameter.
WARNING: Do not poke or stir the logs while they are burning. Use only firelogs that have
been evaluated for the application in fireplace and refer to firelog warnings and caution
markings on packaging prior to use.
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3.2.3 First Fires
The fresh paint on your fireplace needs to be cured to preserve its quality. Once the fuel load
is properly ignited, only burn small fires in your fireplace for the first four hours of operation.
Never open the air control more than necessary to achieve a medium burn rate. Make sure
that there is enough air circulation while curing the stove. Open one or more windows. The
odours can be smelled during the 3 or 4 first fires.
3.2.4 Building a Fire
To start a fire, place several crumpled up balls of newspaper in the firebox behind the andiron.
Place small dry pieces of kindling on top of the paper, criss-crossing the kindling so that there
are air spaces in between. Keep the fuel far back enough so that air can get underneath. Open
the air controls fully and light the newspaper. Once the newspaper and the kindling is well
ignited, close the door. Once the kindling fire is well established, cordwood can be added.
(See Primary Air Combustion Control section for proper operation of the air controls.). Make
sure that cordwood is always behind the andiron.
The unit will burn best with 2-3 pieces of cordwood spaced 1 to 2 inches apart and allowing
air to get under the fuel. Criss-crossing or arranging the fuel so that air can get underneath,
will help the fire to get started easily. The unit should be operated with the air control fully
open long enough to get the cordwood well ignited
3.2.5 Maintaining the Fire
Once the wood has been consumed (or partially consumed) and you have obtained a good bed
of embers, you should reload the unit. In order to do so, open the air control to its maximum
for approximately 15 seconds prior to opening the fireplace door. Then, proceed by opening
the door very slowly. Open it by 2" to 4" (52 to 104 mm) for 10 seconds before opening it
completely. This procedure will increase the draft and thus eliminate the smoke which is
stagnant in a state of slow combustion in the fireplace. Then, bring the red embers to the front
of the stove and reload the unit.
Your MONACO fireplace will work best if a thick bed of hot embers is maintained in the
bottom of the firebox, and a minimum of two large pieces of seasoned fuel are added.
Combustion efficiency is largely related to establishing a hot ember bed, and hot firebox
temperatures. The quicker the fireplace and chimney (flue) get up to normal operating
temperatures, the better. A small intense fire is preferred to a large smouldering fire, both to
improve combustion efficiency and to reduce the amount of creosote build-up. The best
performance will be obtained by adding relatively small amounts of fuel to a well established
ember bed, and then operating with the air inlet control open long enough to achieve a hot
fire. Use a poker to make an air channel in the embers below the wood. This will allow air to
flow under the wood for a more efficient burn. Once you have reached the desired
temperature, the primary air can be set to a medium setting. You know you have reached the
desired temperature when, closing the primary air control, you can see a flame at the top of
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the firebox. The benefit of this technique will be cleaner glass, less creosoting, greater
efficiency and the most pleasing fire for your enjoyment.
In order to achieve an optimum efficiency from your unit, we suggest that you operate it with
the air control completely closed. Make sure that you have a good fire going and an adequate
ember bed before you completely close the air control. Closing the air control too soon will
lower combustion efficiency and may cause the fire to die out. The addition of a blower (if
not already included) is highly recommended to maximize your unit’s efficiency.
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3.2.6 Primary Air
There is no flue damper in the MONACO. As in common with air tight stoves, the
combustion air control sets the flow of air entering the firebox. This allows for a more precise
control of the fire. The combustion air control is located below the door on the right side. The
main source of air (primary air) entering the firebox can be diminished by moving the air
combustion control from right to left. The primary air is fully opened when the air control is
completely moved to the right. The combustion air control should be in the closed position
(primary air) when the fireplace is not in use. This will minimize air leakage up the chimney.
The combustion air control should be opened before opening the door to minimize the
possibility of back draft coming into the room.
SLOW
MEDIUM
ACCELERATED
3.2.7 Combustion Settings
Accelerated Combustion
The maximum heat output for the MONACO is achieved by burning with the door closed and
the combustion air opened. By this method, the MONACO can produce up to 75,000 BTU of
heat per hour. However, it will be necessary to reload with wood every one or two hours. This
is the least efficient method of burning the MONACO. Use caution when firing with the
combustion air control wide open. Only burn cordwood in this manner. Small dry pieces of
softwood and construction scraps will burn very intensely using this method and may damage
the firebox.
Figure 1
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Medium Combustion
This is the recommended mode of operating the MONACO and should be the one normally
used since it will deposit the least amount of creosote on the glass and in the chimney. The
combustion air control must be ¾ closed. The precise setting will depend on many factors,
including chimney length and the moisture content of the wood.
For instance, a long chimney will necessitate closing the combustion air control. To obtain the
proper combustion, close the combustion air control completely, then open it about ¼" to ½".
Three medium size pieces of wood should be burning on a bed of hot coals. The heat output
will be approximately 35,000 BTU per hour and the loading time will be about every 3-4
hours. Softwoods may be burned using this method but the time will be substantially reduced.
Slow Combustion
When the air combustion control is completely closed, the fireplace is in a slow combustion
phase. If the heart is hot enough, slow combustion will not stop the fire, but there will be a
noticeable change in the flame pattern. The flames will be slow and may appear dirty if the
wood is too wet (moisture content of 20% and more). Do not allow the wood to burn without
flame, since this will produce excessive creosote in the unit.
Creosote may accumulate on the glass door. This method of burning should be used only after
operating the MONACO with the air control opened to produce a hot fire for about an hour or
at medium pace for at least 2 hours. Slow combustion can be used at night in order to reduce
the heat output and to prolong the burn. The refuelling interval time will be between 6-8
hours.
3.2.8 Smoking − Causes and Troubleshooting
To reduce the likelihood of smoking when opening the door, set the combustion air controls
to the right (accelerated) before opening the door. Your fireplace has been designed and tested
to provide smoke free operation. Occasionally, there may be a small amount of smoking upon
lighting the fire, until the chimney heats up but this should not continue. If the fireplace
continues to smoke it is probably for one of the following reasons:
A. Negative pressure in the house
As the fire burns, air goes up the chimney. This air must be replaced through leakage into
the house or through the fresh air kit. When operating the MONACO, open a nearby
window temporarily to check if there is adequate air supply replacement. If opening a
window solves the problem, the house is under negative pressure.
B. Fans operating (e.g. : range hood)
These fans draw air out of the house and may actually cause a negative pressure in the
house. Turn off all fans and open a nearby window to determine if this is the cause of the
problem.
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C. Wet wood
Wet or tarred wood will smoulder and smoke instead of burning properly.
D. Dirty or blocked chimney
Check to make sure the chimney is clear and clean.
E. Chimney not long enough
The minimum system height is 15 feet (4.6m). The chimney must extend at least 3 feet
(915 mm) above its point of contact with the roof and at least 2 feet (0.6 m) higher than
any roof or wall within 10 feet (3 m) of it. When installed with offsets, the minimum
system height is 15 feet (4.6 m) to 17 feet (5.2 m) as per Table 1. Additional height will
increase draught and will decrease the tendency to smoke. If only the minimum chimney
height is installed, operating conditions must be optimal (interior chimney, minimum
height of 18” before any offset, etc.).
F. Poor chimney draft
With no fire, there should be sufficient draught to exhaust cigarette smoke introduced
under the baffle. Chimneys installed against an outside wall without protection may
generate back draught problems which will cause start-up problems. To prevent this, open
a nearby window, roll up a piece of paper and light it. Then, hold it in the upper part of the
firebox to warm up the chimney. Wait until the draught is sufficient, then start the fire.
IMPORTANT NOTES
A. Do not block the hot air vents to the fireplace as this will cause the fireplace to overheat.
B. Never start a fire using gasoline, kerosene, charcoal lighter fluid or any other combustible
liquid.
C. Do not burn coal. The sulphur in coal will corrode the firebox.
D. Do not burn driftwood which has been in the ocean or salt water. The salt will corrode the
firebox and chimney.
E. Do not abuse the unit by burning paper, or cardboard or construction material such as
pressed wood, plywood or lumber.
F. Do not allow the wood to smoulder or burn without flame, since this will produce
excessive creosote in the unit.
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3.3 MAINTAINING YOUR MONACO
3.3.1 Creosote – Formation and need for removal
When wood is burned slowly without a flame, it produces tar and other organic vapours
which combine with expelled moisture to form creosote. The creosote vapors condense in ;
the relatively cool chimney flue of a slow-burning fire. As a result, creosote residue
accumulates on the flue lining. When ignited this creosote makes an extremely hot fire.
The chimney shall be inspected at least twice a year during the heating season to determine
when a creosote build-up has occurred.
When creosote has accumulated it shall be removed to reduce the risk of a chimney fire.
3.3.2 Chimney Maintenance
Regular chimney inspection and maintenance combined with proper operation will prevent
chimney fires. Keep your chimney clean. Do not allow more than 1/16″ creosote build up in
your chimney. The amount of creosote will depend on variables such as frequency of use and
type of fire. We recommend that you:
A. Initially inspect the chimney system weekly. From this, you will learn how often it
will be necessary to clean your chimney.
B. Have your chimney cleaned by a qualified chimney sweep. If you wish to clean it
yourself, we recommend using a stiff plastic or non-metallic brush. If a metal brush is
used, its size should be slightly smaller than the flue to avoid damaging the chimney.
Do not use a brush that will scratch the stainless steel interior of the chimney.
C. Do not expect chemical cleaners to keep your chimney clean. The rain cap can be
removed for inspection and/or cleaning of the chimney.
3.3.3 Top Baffle Removal Prior to Cleaning the Chimney
Before starting to clean your chimney, we recommend that you remove the top baffle to avoid
creosote dust collection at the top of the baffle. Follow these steps to set the top baffle out of
the way:
1. Remove the front air tube by pulling out the cutter pin on the side of the tube. They are
located at the top, underneath the baffle.
2. Lift the baffle and slide it out of the fireplace. You now have access to the chimney.
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3.3.4 Dealing with a Chimney Fire
Regular chimney maintenance and inspection can prevent chimney fires. If you have a
chimney fire, follow these steps:
1. Close the fireplace door and the combustion air controls;
2. Alert your family of the possible danger;
3. If you require assistance, alert your fire department;
4. If possible, use a dry chemical fire extinguisher, baking soda or sand to control the fire.
Do not use water as it may cause a dangerous steam explosion;
FRONT AIR
TUBE
Figure 2
5. Check outside to ensure that sparks and hot embers coming out of the chimney are not
igniting the roof;
6. Do not use the fireplace again until your chimney and fireplace have been inspected by a
qualified chimney sweep or a Fire Department Inspector;
3.3.5 Plated Finish Maintenance
Use a glass cleaner and a soft cloth to polish the plated finish on the door frame. Do not use
abrasives such as steel wool, steel pads or an abrasive polish for they may scratch the finish.
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3.3.6 Disposal of Ashes
Do not attempt to clean the fireplace when the unit is hot. Ashes should be placed in a metal
container with a tight fitting lid. The closed container of ashes should be placed on a noncombustible floor or on the ground, well away from combustible materials pending final
disposal. If the ashes are disposed of by burial in soil or otherwise locally dispersed they
should be retained in the closed container until all cinders have thoroughly cooled. Do not
attempt to clean the stove when the unit is hot.
3.3.7 Refractory Replacement
The intense heat of the fire will normally cause hairline cracks in the refractory. These cracks
can be minimized by proper curing as described in “First Fires”. They will not normally
diminish the effectiveness of the refractory. If large cracks develop, then the refractory should
be replaced. To replace the refractory bricks, follow these steps:
1. Remove the left side bricks
2. Remove the right side bricks
3. Remove the back bricks
4. Remove the two floor bricks
To install the new bricks, follow the
above steps in reverse.
3.3.8 Glass Care – Replacement
The glass used for the MONACO is a high temperature ceramic glass (1400º F). Do not abuse
the glass door by striking or slamming shut. If the glass breaks, it must be replaced with an
identical ceramic glass. Tempered glass or ordinary glass will now withstand the high
temperatures of the MONACO. Replacement glass should be purchased from a FLAME
dealer (see “Replacement Parts”, in Section 7 – APPENDIX). Do not operate the unit with a
cracked or broken glass.
1
Figure 3
3
2
4
4
3.3.9 Glass Care – Cleaning
The MONACO is designed to keep the glass clean under normal operating conditions. If the
MONACO is operated continuously with the combustion air controls closed, the glass will
tend to get dirty unless the fuel, firebox and glass are maintained at hot. To clean the glass,
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there are a number of specially designed cleaners. Your authorized FLAME dealer can
recommend a suitable cleaner which is available in your area. Regular household glass
cleaners will not clean creosote. Do not use abrasives such as steel pads, steel wool or oven
cleaner as they will scratch the glass. Only wash when the stove is cold.
3.3.10 Gasket Replacement
Remove the doors from the unit and lay them on a clean, unabrasive surface. To replace the
gasket around the door frame, first remove the old gasket and adhesive. Make sure that the
surface is totally clean before applying new adhesive (a high temperature silicone caulking
rated for at least 500ºF, 260ºC, is suitable) or adhesion problems may result. Apply the
adhesive inside the door groove (gasket channel) and install the new gasket with a gentle
pressure. Let dry for at least 24 hours. To replace the glass gasket, simply remove the glass
retainers holding the glass to the door frame. Remove the glass and peel off the gasket
surrounding it. Replace it by a new, self-adhesive glass gasket. The proper replacement
gaskets are available from your FLAME dealer in the following dimensions:
Gasket Length Dimensions
Around each glass 51 ½" (131 cm) U SHAPE
On each door frame 41 ¼" (105 cm) Flat ¼" x ½"
Along the door joint 14" (36 cm) Flat ¼" x ½"
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3.4 FIREPLACE INSTALLATION
3.4.1 Locating the MONACO
A. The best location to install your fireplace is determined by considering the location of
windows, doors, and the traffic flow in the room where the fireplace is located, allowing
space in front of the unit for the heart extension and the mantel, and taking into
consideration the location of the hot air ducts (optional), outside air kit and chimney. If
possible, you should choose a location where the chimney will pass through the house
without cutting floor or roof rafters.
B. Usually, no additional floor support is needed for the fireplace. The adequacy of the floor
can be checked by first estimating the weight of the fireplace system. Weights are given in
the appendix. Next, measure the area occupied by the fireplace which is normally 36" ×
26". Note the floor construction and consult your local building code to determine if
additional support is needed.
C. The MONACO may be installed directly on the floor or on a raised base (for proper
guidelines, refer to “Heart Extension Requirements”) and a minimum of 7 feet (2.15 m)
measured from the base of the appliance to the ceiling is required. The hearth extension is
to be installed only as illustrated in the drawing below.
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3.4.2 Heart Extension Requirements
The MONACO may be installed directly on a combustible floor; however, the combustible
floor in front of the fireplace must be covered with a non-combustible material (tile, marble,
stone, etc.). The hearth extension floor area shall extend at least 16" in front and at least 8" on
each side of the fireplace opening. (see figure 4). The floor protector in front of the fireplace
must have a R value of 1.53 or greater.
Convert specification to R-value:
k-factor is given with a required thickness (T) in inches: R=1/k x T
C-factor is given: R=1/C
COMBUSTIBLE
SHELF
AREA WHERE
WOOD MANTEL
CAN BE INSTALLED
6.000"
50" MIN.
41 3/4"
16"
NON COMBUSTIBLE
MATERIAL
17" MIN.
3"
45°
Figure 4
3.4.3 Framing, Facing, Mantel, and Combustible Shelf
The construction of the framing, facing, and mantel must be in accordance with the standards
and the following illustrations (figures 4 to 11):
A. Frame the fireplace using 2" × 3" or heavier lumber.
B. WARNING
fireplace, except for the studs above the facing that support the facing material and
mantel. This area must remain empty for a height of 7′ (2,15 m)
of the appliance.
: Combustible framing material cannot be used in the space directly above the
measured from the base
C. Frame the fireplace with vertical studs at the sides of the fireplace running from floor to
ceiling (see figure 6). Position the studs back from the front edge of the fireplace, a space
the thickness of the facing material so that the facing can be installed flush with the
fireplace facing (within limitations of figure 11). Frame headers between the vertical studs
only as follows:
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− Place 2" × 3" or 2" × 4" headers, only along the upper part of the front, side and back
faces. Do not put wood or any combustible material within the area above the fireplace
except on the front facing.
− Place headers only as required to support the facing and mantel.
D. WARNING: DO NOT PACK REQUIRED AIR SPACES WITH INSULATION
OR OTHER MATERIALS.
THE FIREPLACE MUST NOT BE IN CONTACT WITH ANY INSULATION
OR LOOSE FILLING MATERIAL. COVER THE INSULATION WITH
GYPROC PANELS AROUND THE FIREPLACE.
19 13/16"
53 23/32"
37 31/32"
20"
75 31/32"
22 7/8"
36"
10 1/4"
2"
8 3/32"
12 13/32"
24 1/32"
26"
1 1/2"
Figure 5 Figure 7
43 1/4"
7' MIN.
43 3/16"
38 1/32"
24 1/32"
Figure 6 Figure 8
INSULATED CHASE CONSTRUCTION
36"
36"
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STORM COLLAR
ROOF SUPPORT
ATTIC
RADIATION
SHIELD
FIRESTOP
7 MIN.
FOYER
FLASHING
FLOOR /
CEILING WALL
MUST HAVE THE SAME FIRESTOPPING RESISTANCE
AS ADJACENT WALL.
MUST HAVE THE SAME INSULATION AS ADJACENT
CEILING.
FOLLOW LOCAL RULES REGARDING FRAMING
CONSTRUCTION.
NOTE:
FLOOR AND WALL BELOW THE ATTIC
MUST BE INSULATED USING THE SAME
INSULATION.
GYPROC
2" X 4"
1/2" PLYWOOD
Figure 9
Facing
1. Combustible material may be installed flush with the fireplace decorative frame.
Combustible material may not project in front of and onto the fireplace decorative
frame (figure 11).
2. Non-combustible materials such as brick, stone or ceramic tile may project in front of
and onto the fireplace decorative frame.
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Combustible shelf
Any combustible shelf must be installed at least 50" (127 cm) above the base of the fireplace
if the depth of the shelf is 6" or less. If the depth of the shelf is more that 6" but less that 12",
the shelf must be installed at least 52" (132 cm) from the base of the fireplace (see figure 10).
6"
50"
12
52
Figure 10
COMBUSTIBLE
FACING
1/2" GYPROC
2" X 4"
SPACER
Figure 11
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3.4.4 Blower connection
The fan will come on as soon as the fireplace reaches its minimum start temperature. Have the
wiring installed by a qualified electrician. Connect the wires from the power outlet to the
terminal block, making sure that the white wire matches the white wire on the terminal.
Connect the black wire with the black wire of the terminal block. The ground(green or
skinned wire) must be attached to the fireplace metal frame.
BLACK
BLACK
BLACK
THERMODISC
BLOWER
SWITCH
WHITE
BLACK
GREEN/GROUND
BLOWER
BLOWER
GREEN/
GROUND
BLACK
WHITE
TERMINAL
GREEN/
GROUND
BLACK
WHITE
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3.5 HOT AIR DUCTING INSTALLATION
Different hot air ducting systems can be installed with the MONACO:
− Gravity kit
− Forced air kit
3.5.1 Gravity Kit
The kit includes:
− 2 x hot air outlets (grilles and frames);
− 2 x 90o elbows with brackets;
− 1 deflector.
The gravity kit allows you to block the upper fireplace louver. To do so, follow the steps
below:
a) Remove the upper louver from the fireplace;
b) Install the deflector as shown on figure 12;
c) Put the upper louver back into place.
DEFLECTOR
UPPER
LOUVER
FRAME
GRILLE
Figure 12 Figure 13
The safety rules for hot air ducting gravity kit installations are the following:
Minimum height* 68" (1.7 m)
Maximum length 10' (3m) (see figure 14)
*The minimum height of the hot air ducting must be measured from the floor to the top of the
hot air grilles.
The hot air grilles can be installed in the same room as the fireplace, or one or both of the
grilles can be installed in adjacent or upper rooms. Installing the ducts at different elevations
will tend to exhaust more heat out of the higher grilles (figure 15).
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FIRESTOP
FIRESTOP
10' MAX.
13"
13" X
10' MAX.
Figure 14
RAIN CAP
COLLAR
ROOF SUPPORT
ATTIC RADIATION
SHIELD
FIRESTOP
FACING
FLASHING
Figure 15
The duct system must be installed respecting the following:
1. Remove the plates closing up the 8" dia. holes on top of the fireplace. Then, cut the
insulation in order to obtain two 8" dia. openings. Insert the ducting into each opening and
fix it in place using the 6 steel brackets supplied (3 for each duct).
2. Maintain at least a 2" (50 mm) clearance between the ducts and the firestop; the required
hole size for the hot air grilles (outlet) is 8¼" × 8¼" (210 mm × 210 mm).
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3. The maximum number of elbows in a run of duct is two.
4. Maintain at least 10" (254 mm) clearance from the outlet grille framing to a combustible
ceiling, side wall or mantel.
5. When passing through a combustible wall or floor, a firestop must be installed at the wall
or floor penetration. The hole size must be in accordance with the duct manufacturer’s
instructions.
6. Do not connect the hot air ducts to a central heating system. Malfunction of the heating
system’s fan will cause the fireplace to overheat.
8. Do not use insulated flexible ducts as they may overheat.
9. Do not use tees or any other components than the ones specifically listed here.
10. All ducts must extend upwards or horizontally. Never route the ducting downwards.
11. The hot air outlet grilles must be installed with the louvers pointing downwards in order to
prevent overheating adjacent ceilings.
12. Always install the two outlet grilles when using the hot air outlet kit and blocking the
upper louver of the fireplace.
3.5.2 Central Forced Air Kit (Not tested under EPA certification)
The knock-outs provided on the back and on the sides of the MONACO allow the connection
of insulated flexible pipe which enables you to heat adjacent rooms up to 50 feet from the
fireplace (see figure 18).
The ducting system must be installed as described below:
A) Remove the knock outs at the back and/or the side of the fireplace and cut the
insulation around the hole. Fix the adapter into place with screws. You can use more
than one outlet on the fireplace (figure 16);
B) Attach the 5″ flexible pipe, using the collars provided. Important
plastic wrapping around the flexible pipe is not in contact with the fireplace;
C) Attach the flexible pipe to the fan’s air inlet using the collars provided (figure 17);
D) Attach a flexible pipe to the fan’s air outlet and route the flexible pipe to the chosen
location. The ducting system can be installed either in an upper room or in a lower
room;
E) At that point, the flexible pipe can be attached to any air distribution grille.
F) Make the electrical connections to the PC Board as explained with the forced air kit
owner’s manual.
: Make sure that the
23
Page 27
Since the forced air kit requires electricity, make sure that the connections to the fan have
been made according to the local codes and comply with their requirements (see instruction
provided with the kit).
INSULATED
FLEX PIPE
ROOM
INSULATION
ADAPTER
ALUMINUM
TAPE
COLLAR
Figure 16 Figure 17
5"Ø FLEX
FAN
FAN
FAN
BASEMENT
Figure 18
24
Page 28
3.6 FRESH AIR KIT (Optional)
During operation, the fireplace requires fresh air for combustion and draws air out of the
house. It may starve other fuel burning appliances such as gas or oil furnaces. As well,
exhaust fans may compete for air, causing negative pressure in the house, resulting in smoke
entering the house from the fireplace. This situation is aggravated in modern airtight houses.
To overcome this problem, we strongly recommend that you install fresh air kit. Check with
local authorities having jurisdiction in your area, it may be mandatory.
3.6.1 Outside Air Installation
The fresh air kit may be installed according to the following requirements:
A) Duct length should be kept to a minimum. The maximum length of a 3" I.D. (76 mm)
insulated flexible duct is 10 ft. (3 m).
B) The outside wall termination must not be installed more than 10 ft. (3 m) above the
base of the fireplace.
C) The fresh air must come from outside the house. The air intake must not draw air from
the attic, from the basement, or from a garage.
D) The outside wall termination should be installed where it is not likely to be blocked by
snow or exposed to extreme wind and away from automobile exhaust fumes, gas
meter and other vents.
E) The outside termination may be installed above or below floor level.
F) If more fresh air is needed (airtight house or conduit exceeding 10 ft or 3 m), two
intakes may be installed, providing twice the quantity of incoming fresh air; you may
also increase both conduits to 4 inches, with the use of a 3 to 4 inch adaptor, again
increasing substantially the quantity of incoming fresh air.
The fresh air kit contains the following components:
1- A 3" flex adapter;
2- 2 pipe clamps;
3- An outside air register;
To complete the fresh air kit installation, you will need a 3" insulated flexible pipe. Use the
length required for your installation while respecting the maximum length of 10 ft (3 m).
Make a 3 1/4" (83 mm) hole in the outside wall of the house at the chosen location. From
outside, place the outside air register in the hole (open side down) and fasten the register to
the wall, with screws as shown (see figure 6). Place the insulated pipe over the register tube
and over the fireplace’s outside air connector (see figure 6 & 7). At each end, carefully pull
back the insulation and plastic cover, exposing the flexible pipe. Attach the flexible pipe using
pipe clamps. For a better seal, you may also use aluminum tape. Wrap the tape around the
joint between the flexible pipe and the air inlets. Carefully push the insulation and plastic
cover back over the pipe. Fix the plastic in place using aluminum tape.
4- Plate for room air intake;
5- 6 screws;
6- 3” to 4” adaptor.
25
Page 29
FRESH AIR INTAKE
PLASTIC
COVER
FLEXIBLE PIPE
INSULATION
ALUMINUM
ALUMINUM
TAPE
TAPE
OUTSIDE
INTAKE
OPENING
FACING
DOWN
WALL
SCREW
OUTSIDE AIR
CONNECTION TO THE
FIREPLACE
FIREPLACE
FIRE PLACE
CONNECTION
ALUMINUM TAPE
3" FLEXIBLE PIPE
PLASTIC COVER
ALUMINUM TAPE
INSULATION
Figure 19 Figure 20
26
Page 30
4. THE CHIMNEY
4.1 CHIMNEY INSTALLATION NOTES
1. If possible, install an interior chimney as it will provide better performance. In areas with
continuous temperatures below −18° C (0° F), the use of an exterior chimney increases the
likelihood of operating problems such as low draught, high rate of creosoting, and poor
start-up characteristics. Exterior chimneys are also prone to down-drafting and flow
reversal. Installations, which are located on lower floors in the house, such as in a
basement, in combination with outside chimney, are especially prone to flow reversal.
2. The MONACO is listed only with chimney systems described in table 2.
3. A chimney venting a fireplace shall not vent any other appliance.
4. The minimum chimney system height is 15 ft. (4.6 m).
5. All chimney installations must include at least one support. Reducing the amount of
chimney weight on the fireplace will help avoid the noise created when the fireplace
expands. This can be achieved by having the chimney supported by the supports. The
maximum chimney length that should be supported by the fireplace is 9 ft. (2.75 m) for 2"
Solid Pack Chimney, 12 ft. (3.7 m) for 1" Solid Pack Chimney, and 26 ft. (8 m) for AC
Triple Wall Chimney.
6. The chimney must extend at least 3 ft. (1 m) above its point of contact with the roof and at
least 2 ft. (0.6 m) higher than any wall, roof or building within 10 ft. (3 m) of it (Figure
21).
7. If the chimney extends higher than 5 ft.
(1.5 m) above its point of contact with the
roof, it must be secured using a roof
2'
brace.
8. A rain cap must be installed on top of the
chimney. Failure to install a rain cap may
10'
MIN.
3' MIN.
cause corrosion problems.
9. Cut and frame square holes in all floors,
ceilings, and roof that the chimney will go
through to provide a 2" (50 mm)
clearance between the chimney and any
combustible materials. Do not fill this 2″
space with insulation or any other
combustible material.
10. Portions of the chimney which may
extend through accessible spaces must be
enclosed to avoid contact with
combustible materials or damage the
chimney.
Figure 21
27
Page 31
4.2 CHIMNEY INSTALLATION INSTRUCTIONS
1. Cut and frame the holes in the ceiling, floor and roof where the chimney will pass (see
figure 22). Use a plumb bob to line up the center of the holes. Make sure that the size of
the floor and ceiling holes are in accordance with the chimney manufacturer’s
instructions.
Figure 22
2. From below, install a firestop supplied by the chimney manufacturer in each ceiling/floor
separation through which the chimney will pass. At the attic level, install an attic radiation
shield from above (see figure 23).
3. Follow the chimney’s manufacturers’ instructions and place the first chimney length on he
fireplace. For all chimneys, you must use an anchor plate supplied by the chimney
manufacturer before installing the first chimney length (see figure 23). Continue installing
chimney lengths making sure to lock each length in place.
4. Every time the chimney passes through a ceiling or a wall, install the appropriate firestop.
When you reach the desired height, install the roof support. (Refer to instructions included
with the support.).
5. Then, put the roof flashing in place and seal the joint between the roof and the flashing
with roofing pitch (see figures 23). For sloping roofs, place the flashing under the upper
shingles and on top of the lower shingles. Nail the flashing to the roof, using roofing nails.
6. Place the storm collar over the flashing, and tighten it with the bolt supplied. Finally, seal
the joint between the storm collar and the chimney, using silicone caulking.
7. Install the chimney cap.
8. When a ventilated roof flashing is installed, precautions are to be taken not to caulk or seal
the ventilating openings.
28
Page 32
EXAMPLE OF TYPICAL CHIMNEY INSTALLATION
RAIN CAP
COLLAR
FLASHING
ATTIC
RADIATION
SHIELD
FIRESTOP
ANCHOR
PLATE
OUTSIDE
AIR KIT
Figure 23
29
Page 33
When you build a combustible chase enclosure for chimney sections above the roof, refer to
the chimney manufacturer for clearances to combustible materials.
Figure 24 – Example of a combustible chase enclosure installation above the roof
30
Page 34
4.3 OFFSET CHIMNEY INSTALLATION
The minimum chimney height when using elbows is:
After reaching the location requiring the elbow, proceed as follows:
1. Install the first elbow; turn it in the required direction. Secure it to the chimney according
2. Install the necessary chimney lengths to achieve the required offset. Lock the chimney
3. Use another elbow to turn the chimney vertically. Secure the elbow.
Fireplace model MONACO
Chimney model All models
Vertical installation 15 ft. (4.6 m)
Two (2) elbows 15 ft. (4.6 m)
Four (4) elbows 17 ft. (5.2 m)
Table 1
to the chimney manufacturer’s instructions. In many cases, it is recommended to secure
connections with three (3) ½" (12 mm) metal screws.
lengths together according to the chimney manufacturer’s instructions. In many cases, it
is recommended to use three (3) ½" (12 mm) screws. If the offset length is made of two
(2) chimney lengths or more, many chimney manufacturers may require that you use an
offset or roof support halfway up the offset. If penetrating a wall, install a wall radiation
shield supplied by the chimney manufacturer (see figures 25 & 26).
4. Use a plumb bob to line up the centre of the hole. Cut a hole for the chimney in the
ceiling/floor. Frame this hole as described previously.
5. From below, install a firestop supplied by the chimney manufacturer (see figure 23).
6. A support must be used on the first 15' section (4.6 m).
7. Continue with the regular installation.
31
Page 35
STRAPS
SUPPORT
RAIN CAP
STRAPS
CHIMNEY
ANCHOR PLATE
Figure 25
COLLAR
ROOF FLASHING
OFFSET SUPPORT
INSULATED WALL
RADIATION SHIELD
15'
FRAMING
2" X 3"
18"
Figure 26
32
Page 36
TABLE 2 - LISTED CHIMNEYS FOR YOUR MONACO
CHIMNEY
MANUFACTURER
BRAND TYPE
INNER
DIAMETER
Selkirk
Ultra-Temp (UT) 1" Solid Pack 6"
Selkirk Super Pro (SPR) 1" Solid Pack 6"
Selkirk Super Vent (JSC) 1" Solid Pack 6"
Selkirk Hart & Cooley (TLC) 1" Solid Pack 6”
Selkirk Sure-Temp (ST) 1" Solid Pack 6”
Selkirk CF Sentinel (CF) 2" Solid Pack 6"
Selkirk Super Pro 2100 (ALT) 2" Solid Pack 6"
Selkirk Super Vent 2100 (JM) 2" Solid Pack 6"
Security Chimney ASHT+ 1" Solid Pack 6"
Security Chimney S-2100 2" Solid Pack 6"
Simpson Dura-Vent Dura Tech 1" Solid Pack 6"
Simpson Dura-Vent Dura Plus AC Triple Wall 6"
Simpson Dura-Vent Dura Plus HTC 2" Solid Pack 6"
American Metal Model HSS AC Triple Wall 6"
American Metal Model HS AC Triple Wall 6"
ICC Excel 2100 1" Solid Pack 6"
Oliver Macloed Nova-Temp HT 6103 + 1" Solid Pack 6"
Oliver Macloed Nova-Temp HT 6000 + 2" Solid Pack 6"
Note: See next page for mandatory components
33
Page 37
TABLE 3 – LIST OF MANDATORY COMPONENTS
CHIMNEY
MANUFACTURER
• Ventilated roof flashing.
MANDATORY COMPONENTS TYPE/BRAND
Ultra-Temp (UT),
Super Pro (SPR), Super
Selkirk
• Must have rafter protectors at the roof level if
the chimney is enclosed at the attic level (see
section 5).
vent (JSC), Hart &
Cooley (TLC), SureTemp (ST)
• Rafter protector at the roof level if chimney is
• Ventilated roof flashing with rafter protector at
the roof level (see section 5).
Simpson Dura-Vent
Dura Tech
• Rafter protector at the roof level is chimney is
enclosed at the attic level (see section 5).
ICC • Ventilated roof flashing Excel 2100
American Metal • Chimney cannot be enclosed at the attic level. HS, HSS
NOTE: The floor protector in front of the fireplace must have a R value of 1.53 or greater.
34
Page 38
4.4 ANGLED WALL RADIATION SHIELD
When passing through a combustible wall with the chimney at a 30° or 45° angle (30° or 45° in
Canada and 30° only in the USA), an angled firestop or wall radiation shield provided by the
chimney manufacturer must be installed. Only one is required. Follow the chimney
manufacturer’s installation instructions.
In cold climate locations, it is recommended that you use the insulated wall radiation shield since
it will maintain the home’s thermal barrier.
GYPROC
INSULATED WALL
RADIATION SHIELD
INSULATED WALL
Figure 27
35
Page 39
4.5 CHIMNEY SUPPORT INSTALLATION
Universal Roof Support
This support has three possible uses:
1. It must be used on a roof to support the chimney.
2. It may be used on a floor, ceiling or roof above an offset to support the chimney above the
offset.
3. It may be used on a floor, ceiling or roof as a supplementary support.
For roof support installation, refer to the instructions provided with the support by the chimney
manufacturer. Many manufacturers will provide the maximum height of chimney that can be
supported by the support. Make sure you respect those parameters.
Universal Offset Support
This support is used to support the chimney above an offset. When the chimney offset is used to
pass through a wall, this support may be used on the wall to support the chimney. For offset
support installation, refer to the instructions provided with the support by the chimney
manufacturer. Many manufacturers will provide the maximum height of chimney that can be
supported by the support. Make sure you respect those parameters.
4.6 CHIMNEY CHASE AND MULTIPLE TERMINATIONS
For the purpose of this manual, a chimney chase is considered a part of the chimney system
rather than part of a building. The termination must be placed a minimum of 18" (460 mm) above
the chase.
For installations where more than one chimney is located in the same chase or within the same
area, we suggest that their terminations be separated by at least 16" (410 mm) horizontally, and
18" (460 mm) vertically. This separation is to prevent smoke migrating from one chimney to
another (see figure 27).
36
Page 40
18"
457.2mm
16"
406.4mm
Figure 28
18"
457.2mm
16"
406.4mm
18"
457.21mm
37
Page 41
k
d
r
r
g
4.7 INSTALLATION INSTRUCTIONS FOR MASONRY APPLICATION
WARNING: Before starting the installation, the masonry chimney must be inspected by a
qualified sweep.
The following requirements must be respected:
1. The chimney must be absolutely clear of any soot residue or creosote. Check for cracks, loose or missing bricks
that could inhibit correct installation of the liner.
2. The clearance to combustible must be a minimum of 1" between the outside of the masonry and any wood
framing or loose insulation.
3. The chimney must be built in accordance with the current b uilding code.
4. No other appliance can be connected to the same chimney.
Installation:
The chimney must be relined with a stainless steel liner of the same diameter as the outlet of the fireplace. For
connection at 30
Verify availability and installation instructions for this connector with the chimney manufacturer.
Follow these steps:
1. Position the fireplace in its location.
Temporarily install the elbow on the top
of the fireplace and, using a level, mar
with an oval the location where the flue
liner will enter the masonry chimney.
2. In the middle of the oval, drill a hole in
the masonry chimney at 45° or 30°.
3. Increase the size of the hole until a 45°
or 30° liner elbow can be easily slippe
through.
4. Slide the liner down from the top of the
masonry chimney until you reach the
hole level.
5. Slip through the hole a 45° or 30° line
elbow and connect it to the liner.
6. Add a small liner section to the line
elbow which will allow the liner to
extend at least 12" (measured at the top
of the liner) from the masonry chimney.
7. Seal the opening around the liner with
h temperature refractory cement.
hi
8. Then, follow the chimney manufacturer’s instructions to connect the extended liner section to the special
chimney connector.
o
or 45° angle, a special connector must be used to connect the liner to the insulated chimney.
See typical installation illustrated below.
1"
FIRESTOP
STAINLESS
STEEL LINER
7'
HIGH TEMP
CEMENT
SPECIAL
CONNECTOR
3 X SCREWS
INSULATED
LENGTH
INSULATED
ELBOW
38
Page 42
5. OPTIONS
Gravity kit: Part No.:
Includes: one deflector, two 90o elbows, and two outlet grilles
and frames, . #AC01309
Central forced air kit
Includes
And one control box with heat sensor and PC Board.
Outside air kit
Includes: one 3" flex adapter, 2 pipe clamps, and one #AC03500
outside wall register.
Rigid fireguard
Includes: one rigid fireguard. #AC01308
Rafter protector
: one blower, one 5" flex adapter, 3 pipe clamps, #AC01310
:
Includes
*May be required if the chimney manufacturer does not supply rafter protectors.
Each rafter is made of 22GA galvanized steel (10.44”W x 5.376”H).
: one rafter protector kit* #AC03510
39
Page 43
6. APPENDIX
SPECIFICATIONS
Weight: 385 lbs
Height: 38"
Width: 36"
Depth: 26"
Maximum recommended heating area : 500 to 2,000 square feet (with forced air kit)
Heating capacity* – BTU/hr., EPA test wood : 30,500
Heating capacity* – BTU/hr., seasoned cordwood : 75,000
Optimum efficiency : 77%
*Why is the BTU indicated on the EPA label smaller than the one advertised?
You will notice a difference between the BTU output as indicated on the unit’s white EPA label affixed to the glass
and the BTU as advertised on our web site and/or product literature. The maximum BTU output we advertise for
this unit is what will be obtained with a full load of seasoned cordwood inserted inside the firebox. The EPA output,
on the other hand, is what has been obtained during emissions testing. The EPA test procedure requires that a
special type of wood be used and positioned inside the firebox in a manner that does not represent the way the
firebox volume would normally be utilized using seasoned cordwood. The EPA test load is typically much smaller.
Hence, the BTU as per the EPA label is reduced. The BTU output that should be considered by a normal user is the
one we advertise for seasoned cordwood.
CLEARANCE TO COMBUSTIBLES
The following clearances meet the minimum requirements for a safe installation
Side wall: 17" (43 cm) measured from the outside door frame.
Side mantle: 0” (must have a depth no greater than 3”).
In front of fireplace : 36"
Ceiling: 7 ft. (2.15 m) measured from the base of the fireplace.
Fireplace enclosure: Bottom: 0"
Side: 0"
Back: 0"
Top: Do not fill the space above the fireplace with any material
(except the wood framing).
Chimney: 2" (50 mm)
Combustible shelf : 50" (127 cm) measured from the base of the fireplace for a shelf with
a depth of 6" or less.
52" (132 cm) measured from the base of the fireplace for a shelf
with a depth of more than 6" (15 cm), but less than 12" (30 cm).
40
Page 44
REPLACEMENT PARTS
Description Part No. Description Part No.
Front air tube (1) PL53030 Bricks (side and rear) 29020
Air tube (2) – second from front PL53031 Left floor brick 22120
Air tube (3) – third from front PL53032 Right floor brick 22121
Back air tube (4) PL53033 Flue insulation collar 21152
Vermiculite baffle 21134 Blowers 44073
Top insulation (2 ½” thick) 21150 Door glass SE53240
Door gasket AC06100
Door handle
30560
Glass gasket AC06400 Air control handle 30561
41
Page 45
7. FLAME LIMITED LIFETIME WARRANTY
The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This
warranty covers brand new products only, which have not been altered, modified nor repaired since shipment from
factory. Proof of purchase (dated bill of sale), model name and serial number must be supplied when making any
warranty claim to your FLAME dealer.
This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation,
lack of maintenance, over firing, negligence, accident during transportation, power failures, downdrafts, or
venting problems are not covered by this warranty.
This warranty does not cover any scratch, corrosion, warping, or discoloration caused by over firing, abrasives or
chemical cleaners. Any defect or damage caused by the use of unauthorized parts or others than original parts void this
warranty. An authorized qualified technician must perform the installation in accordance with the instructions supplied
with this product and all local and national building codes. Any serv ice call related to an improper installation is not
covered by this warranty.
The manufacturer may require that defective products be returned or that digital pictures be provided to support the
claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be
defective, the manufacturer will repair or replace such defect. Transportation fees to ship the product back to the
purchaser will be paid by the manufacturer. Rep air work cov ered by the warranty, ex ecuted at the purchaser’s domicile
by an authorized qualified technician requires the prior approval of the manufacturer. Labour cost and repair work to
the account of the manufacturer are based on predetermined rate schedule and must not exceed the wholesale price of
the replacement part. All parts and labour costs covered by this warranty are limited according to the table below.
The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of
the defect. The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by
refunding the wholesale price of any warranted but defective parts. The manufacturer shall in no event be responsible
for any special, indirect, consequential damages of any nature, which are in exces s of the o rig inal purchase price of the
product. A one-time replacement limit applies to all parts benefiting from a lifetime coverage. This warran ty applies to
products purchased after March 1st , 2009.
WARRANTY APPLICATION
DESCRIPTION
Combustion chamber (welds only) and castings.
Stainless steel firebox components, secondary air tubes*, surrounds and heat
Standard blowers, heat sensors, switches, rheostat, wiring, and other controls.
Optional blowers, ceramic glass (thermal breakage only*), paint (peeling),
gaskets, insulation, and ceramic fibre blankets.
Firebrick
*Pictures required
Shall your unit or a components be defective, contact immediately your FLAME dealer. Prior to your call make sure
you have the following information necessary to your warranty claim treatment:
• Your name, address and telephone number;
• Bill of sale and dealer’s name;
Before shipping your unit or defective component to our plant, you must obtain from your FLAME dealer an
Authorization Number. Any merchandise shipped to our plant without authorization will be refused
automatically and returned to sender.
•Serial number and model name as indicated on the
nameplate fixed to the back of your unit;
•Nature of the defect and any relevant information.
PARTS LABOUR
Lifetime
5 years3 years
3 years1 year
2 years
1 year
n/a
3 years
1 year
n/a
n/a
42
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