Flame FP-45 User Manual

MODEL FP-45

FREESTANDING

OWNER’S MANUAL

• Warning: If your appliance is not properly installed, a house fire may result. For your safety, follow the
installation directions. Contact local building or fire officials about restrictions and installation inspection
requirements in your area.

• Please read this entire manual before installation and use of this pellet fuel-burning room heater. Failure
to follow these instructions could result in property damage, bodily injury, or even death.

• Save these instructions.

• Some surfaces become hot at higher feeding rates. To prevent potential burns, avoid contact with those

areas.

• This heating appliance must serve as a supplementary heat source. An alternative heat source should be
available in the home if needed. The manufacturer cannot be responsible for additional heating costs
associated with the use of an alternative heat source.

• It is highly recommended that the user buys this product from a retailer who can provide installation and
maintenance advice.

Professional installation is highly recommended

Manufactured by:

Stove Builder International Inc.

Quebec City (Quebec)

CANADA

45259

INTRODUCTION

Thank you for purchasing the FP-45 pellet stove. You are now prepared to burn wood in the most
efficient, convenient way possible. To achieve the safest, most efficient and most enjoyable
performance from your stove, you must do three things: 1) Install it properly; 2) Operate it correctly;
and 3) Maintain it regularly. The purpose of this manual is to help you do all three.

PLEASE read this entire manual before installation and use of this pellet fuel-burning room
heater. Failure to follow these instructions could result in property damage, bodily injury or
even death.

Keep this manual handy for future reference.

Your FP-45 has been independently tested to ASTM E1509-95 Standard Specification for Room
Heaters, Pellet Fuel Burning Type 1, UL 1482-1998 and ULC-S627-00 Standard for Solid Fuel Room
Heaters, Oregon Administrative Rules for Mobile Homes (814-23-900 through 814-23-909) and
Installation as a Stove Heater.

This pellet stove, when installed, must be electrically grounded in accordance with local codes, or in
the absence of local codes, with the National Electrical Code, ANSI/NFPA 70 and CSA-C22.1.

This appliance is designed for use with pelletized wood only. Do not burn coal of any type in this
appliance. It is designed for residential installation according to current national and local building
codes as a freestanding or insert room heater. It is also approved as a mobile home heater which is
designed for connection to an outside combustion air source.

The stove will not operate using natural draft or without a power source for the blowers and fuel feed
system.

This stove is designed to provide the optimum proportions of fuel and air to the fire in order to burn
free of smoke and soot. Any blockage of the air supply to or from the stove will seriously degrade its
performance and will be evidenced by a smoking exhaust and a sooting window. For best operation,
the ash content of the pellet fuel should be less than 1% and the calorific value approximately 8,200
BTU/LB. Avoid burning high ash content fuels because this will rapidly fill up the burn pot and
eventually cut off the combustion air supply.

The FP-45 should not be used for commercial or industrial applications since operational control is
often not well managed in these settings

REGISTER YOU WARRANTY ONLINE

To receive full warranty coverage, you will need to show evidence

of the date you purchased your unit. Keep your sales invoice.
We also recommend that you register your warranty online at

www.flame-intl.com

Registering your warranty online will help us track rapidly the

information we need on your unit.

2

SAFETY PRECAUTIONS

• Do not operate your stove if you

smell smoke coming from it. Turn it off,
monitor it, and call your dealer. DO NOT
UNPLUG IT

• Never use gasoline, gasoline-type

lantern fuel, kerosene, charcoal lighter fluid, or
similar liquids to start or “freshen up” a fire in
this stove. Keep all such liquids well away from
the stove while in use.

• Never block free airflow through the

open vents of the stove.

• Never try to repair or replace any

part of the stove unless instructions are given
in this manual. All other work should be done
by a trained technician.

• The stove will not operate during a

power outage. If an outage does occur, check
the stove for smoke spillage and open a
window if any smoke spills into the room.

• Disconnect the power cord before

performing any maintenance or repairs on the
stove.
NOTE: Turning the stove “off” does not
disconnect all power from the stove.

• Do not unplug the stove if you

suspect a malfunction. Turn the stove off,
inspect it, and call your dealer.

• Keep foreign objects out of the hopper.

• Do not throw this manual away. This

manual has important operating and maintenance
instructions that you will need at a later time.
Always follow the instructions in this manual.

• Do not place clothing or other

flammable items on or near the stove.

• The viewing door must be closed and

latched during operation.

• Do not operate the stove if the flame

becomes dark and sooty or if the burnpot overfills
with pellets. Turn the stove off, inspect it, and call
your dealer.

• Do not touch the hot surfaces of the

heater. Educate all children of the danger of a
high temperature stove. Young children should be
supervised when they are in the same room as
the stove.

• High ambient temperature in summer

time may cause the heat sensors on the stove to
activate the blowers, disconnect the stove when
not used for extended periods..

• Contact your local building officials to

obtain a permit and information on any
installation restrictions or inspection
requirements in your area. Notify your
insurance company.

• This unit must be properly installed to

prevent the possibility of a house fire. The
instructions must be strictly adhered to. Do not
use makeshift methods or compromise in the
installation.

• Allow the stove to cool before

carrying out any maintenance or cleaning.
Ashes must be disposed or stored in a metal
container with a tight lid and placed on a non
combustible surface well away from the home
structure.

• This stove must be connected to a

standard 120 V., 60 Hz grounded electrical
outlet. Do not use an adapter plug or sever the
grounding plug. Do not route the electrical cord
underneath, in front of, or over the stove.

• The exhaust system should be

checked, at least twice a year for any build up
of soot or creosote.

• The exhaust system must be

completely airtight and properly installed. All vent
connector joints must be sealed and fastened in
accordance with the pellet pipe manufacturer's
instructions to ensure consistent performance and
avoid smoke and ash spillage.

• Your stove requires maintenance and

cleaning. Failure to maintain your stove may lead
to smoke spillage in your home.

• This stove is designed and approved for

pelletized wood fuel only. Any other type of fuel
burned in this heater will void the warranty.

• When installed in a mobile home, the

stove must be bolted to the floor, have outside air,
and NOT BE INSTALLED IN A BEDROOM (Per
H.U.D. requirements). Check with local building
officials.

• Stove Builder International Inc.

grants no warranty, implied or stated, for the
installation or maintenance of your stove, and
assumes no responsibility of any
consequential damage(s).

3

TABLE OF CONTENTS

INTRODUCTION..................................................................................................................................................2

SAFETY PRECAUTIONS....................................................................................................................................3

TABLE OF CONTENTS.......................................................................................................................................4

INSTALLATION...................................................................................................................................................6

FP-45 FREESTANDING PELLET STOVE .......................................................................................................6

PREPARATION..................................................................................................................................................6

CLEARANCES ...................................................................................................................................................6

COMBUSTION AIR SUPPLY ...........................................................................................................................7

WHEN OUTSIDE AIR IS NOT USED ..............................................................................................................7

VENTING............................................................................................................................................................7

EQUIVALENT VENT LENGHT (EVL)............................................................................................................8

INSTALLATION CONFIGURATIONS ............................................................................................................8

HORIZONTALLY THROUGH WALL .........................................................................................................8

VERTICALLY WITH NEW CHIMNEY SYSTEM.......................................................................................9

VERTICALLY INTO EXISTING CHIMNEY SYSTEM..............................................................................9

VERTICALLY INTO EXISTING MASONRY FIREPLACE .....................................................................10

INSTALLATION THROUGH SIDE OF MASONRY CHIMNEY .............................................................10

OPTIONAL LOG SET INSTALLATION ........................................................................................................11

FILTERS INSTALLATION AND CLEANING .............................................................................................. .12

OPERATION .......................................................................................................................................................13

PROPER FUEL..................................................................................................................................................13

PRE-START-UP CHECK .................................................................................................................................13

BUILDING A FIRE...........................................................................................................................................13

LIGHTING PROCEDURE................................................................................................................................13

UNIT CONTROLS............................................................................................................................................13

MODE SWITCH................................................................................................................................................14

FUEL FEED SWITCH ......................................................................................................................................14

NOISE REDUCER ............................................................................................................................................14

HEAT LEVEL ...................................................................................................................................................14

RESET ...............................................................................................................................................................14

OPENING DOOR..............................................................................................................................................14

CONVECTION BLOWER (ROOM AIR FAN) ...............................................................................................14

COMBEX

IF THE STOVE RUNS OUT OF PELLETS.....................................................................................................15

DAMPER CONTROL.......................................................................................................................................15

REFUELING .....................................................................................................................................................15

SHUTDOWN PROCEDURE............................................................................................................................15

SAFETY FEATURES .......................................................................................................................................15

OPERATING THE STOVE USING A THERMOSTAT .................................................................................16

THERMOSTAT INSTALLATION...................................................................................................................16

MODES..............................................................................................................................................................16

THERMOSTATIC MODE............................................................................................................................16

OPERATING SAFETY PRECAUTIONS.........................................................................................................17

MAINTENANCE.................................................................................................................................................18

ASH REMOVAL...............................................................................................................................................18

ASH DISPOSAL................................................................................................................................................18

VACCUM USE..................................................................................................................................................19

tm

........................................................................................................................................................14

4

CLEANING .......................................................................................................................................................19

BLOWERS AND PRESSURE SWITCH PROBE............................................................................................19

CHIMNEY CLEANING....................................................................................................................................20

RECOMMENDED MAINTENANCE SCHEDULE........................................................................................20

REMOVAL AND REPLACEMENT OF DOOR GLASS................................................................................20

TROUBLESHOOTING ......................................................................................................................................21

STOVE SHUTS OFF AND SHOWS WARNING CODE “P”.........................................................................21

STOVE SHUTS OFF AND SHOWS WARNING CODE “E”.........................................................................22

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND SHOWS WARNING CODE “L” ...................23

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND SHOWS WARNING CODE “I”.....................23

STOVE STOPS FEEDING PELLETS AND SHOWS WARNING CODE “O”.............................................23

STOVE STOPS FEEDING PELLETS AND SHOWS WARNING CODE “H”.............................................24

STOVE STOPS FEEDING PELLETS AND SHOWS WARNING CODE “d”..............................................24

SMOKE SMELL COMING BACK INTO THE HOME..................................................................................24

AUGER MOTOR STOPS FEEDING PELLETS AND COMES BACK ON ..................................................24

GLASS SOOTS UP VERY FAST....................................................................................................................25

FLAME IS LAZY, DARK, AND HAS BLACK TIPS.....................................................................................25

AFTER STOVE HAS BEEN ON FOR A WHILE, THE BURNPOT OVERFILLS .......................................25

WARNING CODES ..........................................................................................................................................26

SMOKE SMELL OR SOOT BUILD-UP..........................................................................................................26

ELECTRICAL DIAGRAM ................................................................................................................................27

ELECTRIC SHOCK..........................................................................................................................................27

REPLACEMENT PARTS ..................................................................................................................................28

APPENDIX A - HORIZONTAL AND VERTICAL VENT CHART.............................................................29

APPENDIX B – INSPECTION AND REPAIR FORM ...................................................................................30

FLAME LIMITED LIFETIME WARRANTY ................................................................................................31

5

INSTALLATION

FP-45 FREESTANDING PELLET STOVE

Width: 25 1/2”
Height: 33”
Depth: 28”
Weight: 230lbs.
Flue size: 3” or 4”
Hopper Capacity: Up to 80 lbs.
(This can vary slightly depending on pellet size, length, and diameter)
EPA status: exempt
Burn rate: 1.3 lb. to 5.5 lbs. per hour
BTU range: 8,200 to 45000
Electrical consumption: 3.5 Amps lighting cycle

2.5 Amps. continuous duty
Control board fuses: Main: 7.5A-250V fastblow
Igniter: 5A-250V fastblow
Electrical requirement: 120VAC 15A
Approved installations: mobile home, conventional

PREPARATION

Factory packaging must be removed, and some minor assembly work is
required prior to installation:

• The black knob must be attached to heat exchanger rod;

• The coil handle must be attached to the handle rod.

CLEARANCES

The FP-45 has been tested and listed for installation in regular and mobile
homes.(refer figure 1 & 2)

BACK WALL

2" *

6"

SIDE WALL

Figure 1

Back wall installation

ADJACENT WALL

2"

3"

3"

ADJACENT WALL

3"

FLOOR PROTECTION: minimum 6” in the front and 6” on each side. The
stove must be placed on a continuous (grouted joints) non-combustible
material such as ceramic tile, cement board, brick, 3/8” millboard or
equivalent, or other approved or listed material suited for floor protection.
NOTE: ceramic tile, or any tile, must be laid on a continuous non
combustible sheet to prevent the possibility of embers falling through to the
combustible floor if cracks or separation should occur in the finished
surface, this also applies to floor protection for Built-in raised hearths.
Check local codes for approved alternatives.

Clearances are measured from the sides, back and face (door opening) or
stove body (refer to fig. 3).

DO NOT USE MAKESHIFT MATERIALS OR COMPROMISES IN THE
INSTALLATION OF THIS UNIT.

INSTALL VENT WITH CLEARANCES SPECIFIED BY THE VENT
MANUFACTURER.

Figure 2

Corner installation

6"

6"

Figure 3

Floor protection

2"

6"

6

COMBUSTION AIR SUPPLY

For a mobile home installation the stove must be connected to an outside
source of combustion air. A 3” inside diameter metallic pipe, either flexible
or rigid, may be attached to the inlet at the stove’s rear (refer to figures 4, 5
& 6). A rodent guard (minimum ¼” wire mesh) must be used at the
terminus (refer to figure 5). All connections must be secured and airtight by
either using the appropriately sized hose clamp and/or UL-181-AP foil tape.

For mobile home installations only: combustion air supply conduit may
not exceed 10 feet.

Sources of Outside Combustion Air

• A hole in the wall behind the stove.(Figure 5)

• A hole in floor near stove rear terminating only in a ventilated

crawl space.(Figure 6)

35

INTAKE

11
16

AIR

1

25

8

EXHAUST

7

1

9

2

11

8

WHEN OUTSIDE AIR IS NOT USED

If outside air is not used, it is important that combustion air be easily
available to the air inlet. A closable outside air register can be used in
tightly insulated homes.

VENTING

The FP-45 is certified for use with a vent certified to UL-103 or ULC S629M
and a chimney type vent certified to UL-641 or ULC-S-609-M89 and
ULC/ORD C441-M90, with 3” or 4” inner diameter. In Canada, we
recommend that you use a listed pellet vent that meets the ULC S-609 ­M89 and ULC/ORD C441-M90 Standards. For the United States, we
recommend that you use a listed pellet vent that meets the UL-641, 7
edition Standard. This unit can be vented in an existing chimney with the
addition of a liner if the chimney is more than 4” in diameter. Class “A”
chimney is not required. Refer to the instructions provided by the vent or
chimney manufacturer, especially when passing through a wall, ceiling or
roof.

Your venting system should have at least one foot of vertical rise for
each foot of horizontal run. The total vertical rise should ne ver be
less than 3 feet (see Appendix A).

This is a pressurized exhaust system. All vent connector joints must be
sealed and fastened in accordance with the pellet pipe manufacturer's
instructions to ensure consistent performance and avoid smoke and ash
spillage.

DO NOT CONNECT THIS UNIT TO A CHIMNEY FLUE SERVING
ANOTHER APPLIANCE.

th

1

7

16

3

8

4

3

7

16

Figure 4

Rear view

TRIM

COLLAR

RODENT

GUARD

Figure 5

Fresh air supply

DO NOT INSTALL A FLUE DAMPER IN THE VENTING SYSTEM OF
THIS UNIT.

INSTALL VENT AT CLEARANCES SPECIFIED BY THE VENT
MANUFACTURER.

WARNING: DO NOT INSTALL IN BEDROOM

CAUTION: THE STRUCTURAL INTEGRITY OF THE MANUFACTURED
HOME FLOOR, WALL, AND CEILING/ROOF MUST BE MAINTAINED

7

VENTILATED

CRAWL SPACE

Figure 6

Ventilated crawl space

EQUIVALENT VENT LENGHT (EVL)

The longer the run of pipe in your installation, the greather the restriction in
the system. Therefore, larger diameter pipe should be used for longer
runs.

• Use 4” pipe if you have more than 15 feet of Equivalent Vent Length
(EVL).

• Horizontal runs shall not exceed 10 feet of EVL.

• To calculate EVL, use the following conversions table:

Qty Type of pipe EVL equivalent(ft)

1 90° elbow or “T” 5

FOLLOW CHIMNEY OR
VENT MANUFACTURER'S
INSTRUCTIONS

WALL

THIMBLE

90 DEGREE ELBOW

45 DEGREE ELBOW

TERMINATION
COLLAR

WALL
STRAP

CLEAN OUT
TEE

1 45° elbow 3

1 ft Horizontal pipe run 1

1 ft Vertical pipe run 0.5

NOTE: At altitudes above 3,000 feet, we suggest the use of 4” diameter
vent at an EVL of 7 feet or more.

Here is an example on how to calculate the EVL of your installation. (See
Figure 8)

(3 x 4’ of vertical length = 12’ x 0.5 = 6 EVL) + (1 x elbow or "T" = 5 EVL) +
(2 x 1’ of horizontal length = 2 EVL)

Total EVL = (6 + 5 +2) = 13. So 3” diameter vent is acceptable

INSTALLATION CONFIGURATIONS

HORIZONTALLY THROUGH WALL
NOTE: Follow Vent chimney manufacturer’s instructions.

1. Position stove, adhering to clearances shown in Figures 1 & 2.

2. Determine position of hole in wall; directly behind stove exhaust vent
(refer to figure 4).

3. Always maintain 3” clearance from combustible materials.

4. Install Vent wall thimble per Vent manufacturer’s instructions.

5. Attach enough piping to go through and extend at least 6” beyond
exterior wall. An 8-foot vertical pipe run is suggested where possible
to reduce the possibility of smoke spillage caused by negative
pressure.

6. Attach cap and seal outside wall thimbles with non-hardening
waterproof mastic.

Termination should not be located so that hot exhaust gases can ignite
trees, shrubs, or grasses or be a hazard to children. Exhaust gases can
reach temperatures of 500ºF and cause serious burns if touched.

Figure 7

Venting through wall

VERTICAL ROOF VENT

VERTICAL LENGTH 4' EVL = 4 X 0.5' = 2'

FOLLOW CHIMNEY OR
VENT MANUFACTURER'S
INSTRUCTIONS

1' HORIZONTAL RUN EVL = 1'

WALL

THIMBLE

1' HORIZONTAL RUN EVL = 1'

VERTICAL LENGTH 4' EVL = 4 X 0.5' = 2'

WALL
STRAP

VERTICAL LENGTH4' EVL = 4 X 0.5' = 2'

CLEAN OUT
TEE

90° ELBOW "T" LEE = 5'

Figure 8

Venting trough wall

Locate terminations: a) not less than 3 feet above any forced air inlet
located within 10 feet; b) not less than 4 feet below or horizontally from,
or one foot above, any door, window or gravity air inlet into any building;
c) not less than two feet from an adjacent building and not less than 7 feet
above grade when located adjacent to a public walkway. Mobile home
installations must use a spark arrester. Other restrictions may apply, such
as the need to maintain a minimum distance to a gas meter. US and
Canadian Standards may vary. Consult the vent manufacturer’s
instructions.

8

VERTICALLY WITH NEW CHIMNEY SYSTEM
NOTE: Follow Vent chimney manufacturer’s instructions.
OPTION: To achieve a centered vertical installation, a 45º elbow and a

clean-out tee can be used to offset the pipe from the exhaust outlet to the
rear center of the stove.

OPTION: Install Vent elbow in place of clean-out tee. Locate stove. Drop
plumb bob to center of tee outlet, mark point on ceiling. Install ceiling
support and Vent pipe per Vent manufacturer’s instructions.

1. Always maintain 3” clearance from combustible materials. When
passing through additional floors or ceilings, always install firestop
spacer.

2. After lining up for hole in roof, cut either a round or square hole in roof,
always 3” larger all the way around pipe. Install upper edge and sides
of flashing under roofing materials, nail to the roof along upper edge.
Do not nail lower edge. Seal nail heads with flexible waterproof
sealant.

3. Apply flexible, waterproof sealant where the storm collar meets the
vent. Slide storm collar down until it sits on the flashing. Seal and
install cap. Mobile home installations must use a spark arrester.

VERTICALLY INTO EXISTING CHIMNEY SYSTEM

As an alternative, 3” or 4” Vent can be run inside existing chimney to
termination(Figure 11). This is the preferred method.

Follow guidelines for equivalent vent length.

Figure 9

Venting through roof

FOLLOW CHIMNEY OR
VENT MANUFACTURER'S
INSTRUCTIONS

WALL THIMBLE

FOR BASEMENT INSTALLATION

A 4" PIPE IS RECOMMANDED

Figure 10

WALL
STRAP

CLEAN OUT
TEE

CLEAN OUT
TEE

Figure 11

Venting through existing chimney

Basement installation

9

VERTICALLY INTO EXISTING MASONRY FIREPLACE

NOTE: Follow Vent chimney manufacturer’s instructions.

1. Have the masonry chimney inspected by a qualified chimney sweep
or installer to determine its structural integrity.

2. You must run a pipe from the stove outlet to 18 inches above the top
of the chimney.

3. Install a blanking plate and the chimney pipe, and if used the outside
air pipe, as shown in Figure 12.

4. Attach the DuraVent adapter, a section of pipe and clean out tee,
making sure the clean out tee is centered in the chimney flue area.
Use RTV, metallic tape, and a minimum of three self-taping screws at
all joint connections to ensure a tight seal.

5. Position the stove, adhering to the clearances in Figures 1 & 2.

Measure and build chimney top plate. Cut out holes for chimney pipe, and
if used the outside air pipe. Install and seal with flexible waterproof sealant
to prevent water leakage. Install vent cap.

INSTALLATION THROUGH SIDE OF MASONRY CHIMNEY

NOTE: Follow Vent chimney manufacturer’s instructions.

1. Position the stove, adhering to the clearances in Figures 1 & 2. Mark
the center of the hole where the pipe is to pierce the masonry
chimney.

2. It will be necessary to cut out the masonry around the location of the
pipe center mark. Cut a 4-inch diameter hole for 3-inch pipe and 5­inch diameter hole for 4-inch pipe.

3. Measure and build chimney top plate. Cut out holes for chimney pipe,
and if used the outside air pipe.

4. Install the tee on the bottom of the vertical pipe system and lower it
down the chimney until the center branch of the tee is level with the
center of the hole in the masonry, as shown in Figure 13.

5. Install and seal the top plate from step 3 with flexible waterproof
sealant. Slip the storm collar over the pipe, and while holding the pipe
at the proper elevation, affix the collar with a minimum of three 1/4”
stainless steel sheet metal screws. Seal all joints and seams around
the collar.

6. Connect the horizontal pipe by pushing it through the hole in the
masonry and lining it up with the branch in the tee. Push the pipe into
the tee while twisting it to lock it into the tee.

7. If desired, once the horizontal pipe is in place, the space between the
pipe and masonry may be filled with high-temperature grout.

Install the trim collar. An adjustable pipe length and adapter may be
needed to align and complete the connection to the stove.

FOLLOW CHIMNEY OR
VENT MANUFACTURER'S
INSTRUCTIONS

Venting through masonry

FOLLOW CHIMNEY OR
VENT MANUFACTURER'S
INSTRUCTIONS

WALL

THIMBLE

Venting through side of

3"

Figure 12

chimney

3"

OPTIONAL

OUTSIDE AIR

Figure 13

masonry chimney

VERTICAL ROOF VENT

18"

TOP PLATE

BLANKING PLATE

OPTIONAL
OUTSIDE AIR

CLEAN OUT
TEE

VERTICAL ROOF VENT

18"

TOP PLATE

CLEAN OUT
TEE

10

OPTIONAL LOG SET INSTALLATION

T

To install the optional log set, you first need to remove the four screws indicated on figure 14.
Keep the screws. Locate the two fixation brackets figure 15 that came with your owner’s
manual. Fix the two brackets using the same screws you have removed. Lay the log set inside
the firebox as shown on figure 16, 17 & 18

SCREWS

LOG SUPPORTS

Figure 14

Supports position

SCREWS

LOG SUPPORT

LOG SUPPOR

Figure 16

Supports location

Figure 17

Log set positioning

Figure 15

Log set supports

Figure 18

Log set positioning

11

FILTERS INSTALLATION AND CLEANING

The two filters for your convection blowers are supplied with the owner’s manual. Although the filters are not mandatory, they are useful to prevent dust
from being dispersed into the room where the stove is located. If you install the filters, please make sure that they are cleaned on a regular basis as per
our recommended maintenance schedule. This is particularly critical if you have animals in your house, such as a dog or a cat. Filters that are not
cleaned can clog up and cause your stove to overheat. You may also damage or burn the convection blowers. In order to install the filters, simply insert
them in the slot just above the blower’s finger guard. To clean the filters, use a vacuum or remove the filters and rinse them with hot water.

12

OPERATION

PROPER FUEL

THIS STOVE IS APPROVED FOR BURNING PELLETIZED WOOD FUEL ONLY!

Factory-approved pellets are those 1/4” or 5/16” in diameter and not over 1” long.
Longer or thicker pellets sometimes bridge the auger flights, which prevents proper
pellet feed. Burning wood in forms other than pellets is not permitted. It will

violate the building codes for which the stove has been appr oved and will void
all warranties. The design incorporates automatic feed of the pellet fuel into the fire

at a carefully prescribed rate. Any additional fuel introduced by hand will not increase
heat output but may seriously impair the stoves performance by generating
considerable smoke. Do not burn wet pellets. The stove’s performance depends
heavily on the quality of your pellet fuel.
Avoid pellet brands that display these characteristics:

a. Excess Fines – “Fines” is a term describing crushed pellets or loose material

that looks like sawdust or sand. Pellets can be screened before being placed in
hopper to remove most fines.

b. Binders – Some pellets are produced with materials to hold them together, or

“bind” them.

c. High ash content – Poor quality pellets will often create smoke and dirty glass.

They will create a need for more frequent maintenance. You will have to empty
the burn pot plus vacuum the entire system more often. Poor quality pellets
could damage the auger. Flame cannot accept responsibility for damage due to
poor quality pellets. The pellet ash content should be less than 1%. The pellet
grade and ash content should be indicated on the bag by the pellet
manufacturer.

PRE-START-UP CHECK

Remove burn pot, making sure it is clean and none of the air holes are plugged.
Clean the firebox, and then reinstall burn pot. Clean door glass if necessary (a dry
cloth or paper towel is usually sufficient). Never use abrasive cleaners on the glass or
door. Check fuel in the hopper, and refill if necessary.

BUILDING A FIRE

Never use a grate or other means of supporting the fuel. Use only the Flame
approved burn pot.

NOTE: During the first few fires, your stove will emit an odor and a small amount of
fumes as the high temperature paint cures or becomes seasoned to the metal.
Maintaining smaller fires will minimize this. Avoid placing items on stovetop during
this period because paint could be affected. Make sure the room is well-ventilated.
Open windows. Odors and fumes released during this process are unpleasant

but they are not toxic.

LIGHTING PROCEDURE

a. Fill hopper and clean burn pot.
b. Press “MODE” button to select the desired setting “MANUAL” or

‘THERMOSTAT”

c. If the flame is too low in burn pot or the unit has difficulty to light, reduce the air

supply by turning the air supply control knob toward the minimum setting. The
knob is located on the side of the unit. Once the fire is established, adjust the
air supply knob to the desired flame height.

d. Adjust feed rate to desired setting by pressing “-” or “+” button.
If fire doesn’t start in 30 minutes, refer to troubleshooting section.

UNIT CONTROLS

The blowers and automatic fuel supply are controlled from a panel on the right-hand side of
the FP-45 MF. The control panel functions are as follows.

Figure 19

PC board

13

MODE SWITCH

• When the mode switch is pressed, the stove will automatically ignite. If the manual mode is selected, the heat level must be selected manually to
adjust the stove’s heat output to the desired level. If the thermostat mode is selected, the stove will automatically modulate between the lowest heat
level and the heat level selected to keep the room temperature at the thermostat’s setting. If the set room temperature is achieved while the stove
has been running at the lowest heat level for more than 45 minutes, the unit will automatically shut off and will start another ignition cycle only when
the thermostat calls for heat again. No fire starter is necessary to ignite the unit. The auger will feed fuel for 4 minutes and the electronic igniter will
stay on for 10 minutes. If the unit doesn’t ignite within 15 minutes, the stove will wait for 5 minutes and will start a second ignition cycle. If ignition
fails a second time, a warning message will appear on control panel.

• The Heat Level may be selected during the ignition cycle. However, the unit will only feed fuel at the desired heat level setting when the heat sensor
located into the stove will receive a signal indicating that the unit has been fully ignited. This may take anywhere between 10 and 15 minutes.

FUEL FEED SWITCH

• When the “Fuel Feed” button is pushed and held down the stove will feed pellets continuously into the burn pot.

CAUTION: THIS FUNCTION CAN ONLY BE OPERATED WHEN THE STOVE IS IN “OFF” POSITION. THE FUEL FEED SWITCH IS USED TO
PRIME THE AUGER WHEN AUGER IS EMPTY.

NOISE REDUCER

• The convection blower speed varies directly with the fuel feed rate.

• When the “NOISE REDUCER” button is pushed, the convection blower will switch to its lowest speed. The convection blower will remain at its

lowest speed unless the stove reaches a certain temperature. If this occurs, the convection blower will go back to its highest setting to cool down
the stove. The low noise button will have to be pressed again for the convection blower to go back to its lowest speed. Please note that the
difference in noise level may not be noticeable on units manufactured after June 2008, (with serial #355 or above). Those units already use two
ultra-quiet tubeaxial convection blowers that produce a very low noise even at full speed.

HEAT LEVEL

• By pressing “+” or “-“, you can set the pellet feed rate and hence the heat output of your stove. The levels of heat output will incrementally change
and each LED indicate the level from 1 to 6.

RESET

Reset button has to be used to clear any warning on the control and restart your stove.

OPENING DOOR

The door should be open only for maintenance purposes.

CONVECTION BLOWER (ROOM AIR FAN)

Upon starting your stove, the convection blower will not come on until the stove’s heat exchanger warms up. This usually takes about 10 to 15 minutes
from start-up. Speed will vary with the selected feed rate, except if the noise reducer mode has been activated.

COMBEXtm
Your stove uses a unique patented technology called COMBEX. As opposed to most other pellet stoves, which use only an

exhaust blower, your FP-45MF uses a motor on which are mounted two housings with impeller blades. One housing serves for
combustion, and the other for exhaust. This is why we refer to the combustion/exhaust blower throughout this manual. The
COMBEX system balances combustion air and uptake t o provide clean, worry-free combustion which is less dependent on the
leak-tightness of the device and the quality of the combustible.

14

IF THE STOVE RUNS OUT OF PELLETS

The fire goes out and the auger motor and blowers will run until the stove cools down. This will take a few minutes.

After the stove’s components stop running, a warning message will appear

.

To restart, press the “RESET” button, refill the hopper , and press the “FUEL FEED” button
“MODE” button to start the unit on Manual or Thermostatic mode.

until pellets begin to fall into the burn pot. Press the

DAMPER CONTROL

The damper control rod on the stove’s lower right side adjusts the combustion air. This control is necessary due to the varied burn characteristics of
individual installations and different pellet brands. It allows you to improve the efficiency of your stove. Providing correct combustion air will reduce the
frequency of cleaning your glass door and prevent the rapid build-up of creosote inside your stove and chimney.

You should adjust the damper based on the fire’s appearance. A low, reddish, dirty fire can be improved by increasing the air s upply using the control
knob located on the side of the unit. A “blow torch” fire can be improved by reducing the air supply.

Through trial and error, you will find the best setting. Consult your dealer if you need help.

REFUELING

We recommend that you not let the hopper drop below ¼ full. If the reload lid stays for open more than 3 minutes, a warning will appear. To restart,
press the “RESET” button, and then press the “MODE” button to start the unit on Manual or Thermostatic mode.

KEEP HOPPER LID CLOSED AT ALL TIMES EXCEPT WHEN REFILLING. THE HOPPER MAY BE FILLED WHILE THE STOVE IS OPERATING.
DO NOT OVERFILL HOPPER.

SHUTDOWN PROCEDURE

Turning your Flame stove off is a matter of pressing the “MODE” control panel switch, until the “OFF” led goes on. The blowers will continue to operate
until internal firebox temperatures have fallen to a preset level.

SAFETY FEATURES

a. Your stove is equipped with a re-settable high temperature switch (also called heat sensor or heat switch). The switch has a reset button on its

backside. Like a circuit breaker, once tripped, the reset button will have to be pushed before you can restart the stove. The high temp erature
switch is there to protect the stove from overheating in case of an evacuation problem, a control board problem, a blower problem, or any other
problem causing the unit to overheat. The manufacturer recommends that you call your dealer if this occurs as it may indicate a more serious
problem. A service call may be required.

NOTE: If an overheating situation occurs, the high temperature switch (called the L-250 manual reset) will automatically shut down the auger
(fuel feed system) and a warning code

b. If the combustion blower fails, an air pressure switch will automatically shut down the auger and a warning message

safety feature is to prevent the unit from burning fuel when the combustion/exhaust blower has failed, therefore preventing combustion fumes
from spilling into the room.

c. If the temperature in the auger rises beyond a certain acceptable level, a second high temperature switch located on the auger housing will

stop the fuel feed system and a warning

will appear.

will appear. This

will appear.

CODE BEFORE RESETING TO RESET

H1, H2, H3
OR H4

Heat exchanger and/or exhaust system
is/are clogged. Refer to the owner’s manual

Press simultaneously for 2 seconds the ″reset and
mode″ button

for maintenance procedures.

*** After 3 attempts, reset is no longer possible, call SBI technical support.

15

OPERATING THE STOVE USING A THERMOSTAT

A thermostat may help you maintain a constant house temperature
automatically. A millivolt thermostat or 24 Volt thermostat is required. A
fixed wall mount or hand held model can be used. The control panel can be
set up two ways to operate your stove in thermostatic mode.

THERMOSTAT INSTALLATION

• Unplug the stove from the power outlet.

• Connect two thermostat wires to the terminal block located on the

lower right side of the back of the stove. To do so, loosen the two
screws and insert the wires in the terminals. Tighten the two screws.
(See figure 20)

• If you are using a wireless wall thermostat or a hand held thermostatic
remote control, you can locate the receiver behind the stove’s back
panel, on the right end side, just below the terminal block. Most
receivers are already equipped with quick-connect terminals. Simply
unplug the PC board wires connected to the back of the terminal block
and connect them directly with the receiver’s terminals. Location of
the thermostat is very important to obtain the best comfort and
efficiency from you FP-45 MF. The thermostat should be mounted 50
inch from the floor on a wall located 15 to 20 feet from the stove. You
should avoid an installation directly in front of the stove to avoid
cycling.(See figure 21)

MODES

THERMOSTATIC MODE

• To use this mode, the “MODE” button must be pushed to “Thermostat”
upon starting the stove. The heat setting is then selected using the
“Heat Level” selector “+ or –“. When set in thermostatic mode, the
stove will automatically run a the heat level selected until the set room
temperature is reached. When that occurs, the stove will switch to
heat setting #1 (lowest) until the thermostat calls for heat again. The
convection blower will also slow to its lowest speed. When the
thermostat calls for heat again, the stove will increase its feed rate to
match the heat setting selected.

• N.B.: If the room temperature remains stable and the thermostat
does not call for heat during at least 45 minutes, the stove will shut
down. When the thermostat calls for heat again, the stove will start an
ignition cycle. Once the ignition cycle is completed, the stove will
increase its feed rate to match the heat setting selected.

NOTE: When in thermostatic mode:

• You should not operate the manual control or play with the
temperature setting.

• YOUR THERMOSTAT SHOULD BE INSTALLED BY AN
AUTHORIZED DEALER OR SERVICE PERSON.

THERMOSTAT

WIRE TERMINAL

Figure 20

Thermostat terminal

SHOULD BE AVOIDED

D = MINIMUM DISTANCE 15 FEET

Figure 21

Thermostat location

16

OPERATING SAFETY PRECAUTIONS

PLEASE READ THIS!

a. If you notice a smoldering fire (burnpot full but no visible flame) AND a heavy smoke buildup in firebox,

immediately TURN OFF the stove, but DO NOT unplug it. Do not open the door, change the damper setting or
tamper with any controls on the stove. Wait until smoke inside the firebox clears and blowers shut down. Do as

instructed in “PRE-START-UP CHECK” and “LIGHTHING PROCEDURE”, then attempt to restart the fire. If the
problem persists, contact your dealer. Please note that smoke build-up during ignition may occur. Smoke can
accumulate in the firebox for a few seconds just before the igniter is hot enough to fire-up the pellets in the burn pot.
This is normal. As soon there is fire in the burn pot, smoke will disappear.

b. DO NOT STORE OR USE FLAMMABLE LIQUIDS, ESPECIALLY GASOLINE, IN THE VICINITY OF YOUR FLAME.

NEVER USE A GAS OR PROPANE TORCH, GASOLINE, GASOLINE-TYPE LANTERN FUEL, KEROSENE,
CHARCOAL LIGHTER FLUID OR SIMILAR FLUIDS TO START OR “FRESH EN UP” A FIRE IN THIS HEATER.

c. WARNING: DO NOT OVERFIRE THIS STOVE. This may cause serious damage to your stove and void your

warranty. It also may create a fire hazard in your home. IF ANY EXTERNAL PART OF THE UNIT BEGINS TO
GLOW, YOU ARE OVERFIRING. Immediately press the “MODE” switch on the control panel, until reaching the
‘OFF’ position. DO NOT UNPLUG YOUR STOVE. If you leave your house and your stove is not connected to a
thermostat or a fresh air supply, do not leave it at the maximum setting. If the ambient air in a confined room

becomes to hot, the stove may overheat and the thermal protection on the combustion/exhaust motor may
be activated, causing the motor to stop.

d. KEEP ALL LOOSE OR MOVEABLE HOUSEHOLD COMBUSTIBLES, SUCH AS FURNITURE, DRAPES, TOYS,

ETC. AT LEAST THREE FEET FROM THE OPERATING STOVE.

e. Maintain proper ventilation. It is important that adequate oxygen be supplied to the fire for the combustion process.

Modern houses are often so well insulated that it may become necessary to open a window slightly or install an
outside air vent to provide sufficient combustion air.

f. Since heating with solid fuel is potentially hazardous, even with a well made and thoroughly tested stove, it would be

wise to install strategically placed smoke detectors and have a fire extinguisher in a convenient location, near an exit.

g. Do not open the stove door when operating unless necessary. This will create a dirty, inefficient burn and could allow

smoke spillage or sparks to escape.
h. Do not permit operation by young children or those unfamiliar with stove’s operation.
i. Do not service or clean this appliance without disconnecting the power cord.
j. Do not abuse the door glass by striking, slamming or similar trauma. Do not operate the stove with the glass removed,

cracked or broken.
k. If the stove is installed in a room without air conditioning, or in an area where direct sunlight can shine on the unit, it is

possible this can cause the temperature of the stove to rise to operational levels; one of the sensors could then make

the blowers start on their own. It is recommended that the stove be unplugged when not in use for extended periods

of time (i.e. during the summer months).

17

MAINTENANCE

FAILURE TO CLEAN AND MAINTAIN THIS UNIT AS INDICATED CAN RESULT IN POOR
PERFORMANCE AND SAFETY HAZARDS. NEVER CLEAN WHEN HOT.
NOTE: Inspect burn pot periodically to see that holes have not become pl ugged. If so,
clean thoroughly.

BAFFLE

ASH REMOVAL

The FP-45 stove has an ash drawer located under the firebox. To remove ashes:

a.

Make sure fire is out and the firebox is cool.

b.

Open the door and remove the baffle from the firebox. Close the door.

c. With the door closed, clean heat exchanger tubes by sliding the cleaning rod back and

forth.
(see Cleaning section and Figure 23) .

d. Open the door and remove the burn pot by grasping it and pulling straight out. Scrape the

burn pot with a scraper if necessary. Make sure that the burn pot holes are not plugged.
Empty ashes from the burn pot into the ash drawer through the opening at the bottom of
the firebox. Put the burn pot back in place. Make sure it is level and pushed all the way in.
Make sure the burn pot gasket is in place before putting the burn pot back. Absence of
this gasket will cause ignition problems.

e. Sweep the ashes in the firebox into the ash drawer through the opening at the bottom of

the firebox or vacuum to remove ashes.

WARNING: Make sure ashes are cool to the touch
before using a vacuum. See “VACUUM USE”.

f. Periodically remove and empty the ash drawer (see Figure 24) below the ash lip. Dispose

of ashes properly.

(See “ASH REMOVAL” above)
g. Put the ash drawer back into place, making sure the ash plug is into place and maintain a

good seal. Air leak will affect the combustion.

MAIN

WALL

Figure 22

Baffle & exhaust access panel

CLEANING

ROD

LOUVERS

ASH DISPOSAL

Ashes should be stored in a metal container with a tight-fitting lid. The closed container or
ashes should be placed on a non-combustible surface or on the ground, well away from all
combustible materials pending final disposal. If ashes are disposed of by soil burial or
otherwise locally dispersed, they should be retained in the closed container until all cinders
have thoroughly cooled.

HIGH TEMPERATURE
SWITCH L-250
MANUAL RESET

HIGH TEMPERATURE
SWITCH F-160

HIGH TEMPERATURE
SWITCH L-250 AUTOMATIC

AIR SUPPLY
CONTROL

FRESH AIR
INTAKE

Figure 25
Side view

18

Figure 23

Cleaning rod

Figure 24

Ash drawer

VACCUM USE

If a vacuum is used to clean your stove, we suggest using a vacuum designed for ashes.
Some regular vacuums and shop vacs leak ash into the room. Your vacuum or shop vac may have a special filter or bag available to eliminate this

leakage.

CLEANING

a. Heat Exchange Tubes – Your FP-45 stove is designed with a bui lt-in heat exchanger tube cleaner. This should be used weekly to remove

accumulated ash on the tubes. Slide the cleaning rod back and forth two or three times from front to back (refer to figure 36). When finished,
push the cleaning rod back in, behind the louvers.

b. Baffle: Remove the baffle and scrape off ashes. Slide both sides toward the center to rem ove the baffle(Figure 39) Use a vacuum is

necessary. In some cases, you will need to remove creosote on the baffle, which can accumulate rapidly under certain conditions. A small
wire brush can be used. It is important to remove this creosote because it is highly combustible and could cause premature corrosion.
*When replacing the baffle, make sure that the open side of the baffle is located on the left.

c. Chamber walls: Periodically, you must vacuum the ashes that may have accumulated on the main walls of the combustion chamber. START

BY REMOVING THE DECORATIVE MASONRY-LIKE PANELS, WHICH ARE SIMPLY HELD BY CLIPS. The use of a vacuum is necessary.
There is also a cleaning outlet located behind the left side panel of the combustion chamber. Remove this panel using a screw driver. Loosen
the screws then remove. Insert the vacuum tip through the cleaning outlet and clean thoroughly. REPEAT THIS OPERATION AT LEAST
ONCE PER TON OF PELLETS BURNED UNTIL YOU ARE FAMILIAR WITH HOW ASHES ACCUMULATE WITH YOUR OPERATING
PRACTICES.

d. Convection blowers - Clean the blower’s protective wire mesh regularly as dust and hair build-ups on the mesh will reduce the efficiency of

the blowers and may cause the stove to overheat.

BLOWERS AND PRESSURE SWITCH PROBE

DANGER: RISK OF ELECTRIC SHOCK. DISCONNECT POWER BEFORE
SERVICING UNIT.

• Blower Cleaning – Over a period of time, ashes or dust may collect on the
blades of both the combustion/exhaust blower and convection blower.
Periodically, the blowers should be cleaned as the ash and dust can
impede performance. The combustion/exhaust blower can be accessed by
opening the left, right, and back panels.(Figure 25) To clean the blades in
the combustion blower housing, insert the vacuum tip through the air inlet
damper opening located on the side of the combustion blower housing.
Clean thoroughly. To clean the blades in the exhaust blower housing, use
a screw driver to remove the cleaning access panel located on the side of
the metal box covering the housing. Insert the vacuum tip through the
cleaning outlet and clean the blades thoroughly.

• Pressure switch probe cleaning – Ashes may accumulate on inside tip of
the pressure switch probe connector. Use a mesh pad or wire brush to
clean the connector and blow inside the tube to make sure it’s free of
obstruction.

NOTE: When cleaning, be careful not to bend fan blades. Some stove owners lightly spray an
anti-creosote chemical on the fire to help reduce creosote formation within the stove.

Figure 25

Exhaust blower cleaning

19

CHIMNEY CLEANING

a. Creosote Formation – When wood is burned slowly, it produces tar and other organic vapours, which combine with expelled moisture to form

creosote. The creosote vapours condense in the relatively cool chimney flue in a newly started or a slow-burning fire. As a result, creosote residue
accumulates on the flue lining. When ignited, creosote produced makes an extremely hot fire, which ma y damage the chimne y or even cause a fire .
Despite their high efficiency, pellet stoves can accumulate creosote under certain conditions.

b. Fly Ash – This accumulates in the horizontal portion of an exhaust run. Though non-combustible, it may impede the normal exhaust flow. It should

therefore be periodically removed.

c. Inspection and Removal – The chimney connector and chimney should be inspected annually or per ton to determine if a creosote or fly ash build-

up has occurred. If creosote has accumulated, it should be removed to reduce the risk of a chimney fire. Inspect the system from the stove
connection to the chimney top. Cooler surfaces tend to build creosote deposits quicker.

The creosote should be removed with a brush specifically designed for the type of chimney in use. A qualified chimney sweep can perform this service. It
is also recommended that before each heating season the entire system be professionally inspected, cleaned and, if necessary, repaired.

To clean the chimney, disconnect the vent from the stove.

RECOMMENDED MAINTENANCE SCHEDULE

Use this guide for average-conditions of operation.

Components Daily

Burn Pot Empty Empty / Brush
Glass Wipe Clean

Heat Exchanger Tubes

Baffle Empty and brush
Convection Blower

Filters
Ashe Drawer Empty
Combustion Chamber Vacuum Vacuum / Brush
Left-hand Channel Vacuum
Exhaust Blower Vacuum
Pressure Switch Tap Brush
Venting System Inspect Sweep
Gaskets Inspect
Hopper Empty / Vacuum

Gasket around door and door glass should be inspected and repaired or replaced when necessary (see “REPLACEMENT PARTS”).

Activate cleaning

rod every time you

load the stove

Vacuum

Weekly
or after

+/- 10 bags

Activate cleaning rod

and vacuum

Twice a year

or after

+/- 25 bags

Annually

or

per ton of pellets

REMOVAL AND REPLACEMENT OF DOOR GLASS

While wearing leather gloves (or any other gloves suitable for handling broken glass), carefully remove any loose pieces of glass from the doorframe.
Dispose of all broken glass properly. Return the damaged glass to your FLAME Dealer for replacement. It is critical that you replace the glass with a
genuine one supplied by your dealer.

20

TROUBLESHOOTING

When your stove acts up, your first reaction may be to call for help. This guide may save you time and money by enabling you to resolve simple
problems yourself. Problems can be caused by: 1) poor fuel; 2) poor operation or maintenance; 3) poor installation; 4) component failure; 5) factory
defect. You can usually solve problems related to 1 and 2. Your dealer can solve problems related to 3, 4 and 5. Refer to ELECTRICAL DIAGRAM and
REPLACEMENT PARTS section to help identify and locate stove parts.

Should you need to contact your dealer or the manufacturer, please photocopy and fill out the form in Appendix
B. Try to answer as many questions as you can. Have it handy when you call. This will help you obtain a much
faster service.

STOVE SHUTS OFF AND SHOWS WARNING CODE
“P”

Possible Causes: Possible Remedies: (Unplug stove first when possible)

1. Airflow pressure switch hose or hose connector tip are blocked.

2. The air inlet, burn pot, interior combustion air chambers, combustion
blower, or exhaust pipe are blocked with ash or foreign material.

3. Vent pipe is incorrectly installed.

4. The pressure switch connections are faulty.

5. The pressure switch wires are pulled loose from the connectors on
the wiring harness.

6. Combustion/exhaust blower failure.

7. Control board is not sending power to the combustion/exhaust
blower.

8. Control board not sending power to pressure switch.

9. Airflow pressure switch has failed (very rare).

Pull out air hose from the airflow switch and blow through it. If air flows
freely, the hose and tube are fine. If air will not flow throw the hose, use a
thin wire to clear the blockage. If the problem occurs again shortly after ,
you may have to remove accumulation on the pressure switch probe
located inside of exhaust blower housing(refer to maintenance section)

Follow all cleaning procedures in the maintenance section of the owner’s
manual.

Check to make sure vent pipe installation meets the criteria in the owner’s
manual as well as the pipe manufacturer’s recommendations.

Check the connectors attached to the pressure switch.

Check to see whether the wires are loose at the connectors.

This blower must turn on when you start the unit. If it does not, make sure
there is power on the connections. If the power is connected, the motor is
probably defective; if there is no power, see #7.

If there is no power going to the combustion blower, check all connections.
If all wires are properly connected, you have a defective control board.

There should be 120-volt going through the pressure switch when the
stove is on. You will need a technician to perform this test.

To test the airflow pressure switch, you need to disconnect the air hose
from the blower casing. With the other end still attached to the switch, very
gently suck on the loose end of the hose (you may want to completely
disconnect the hose from the stove and the switch first and make sure it is
clear). If you hear a click, the switch is working. BE CAREFUL: TOO
MUCH SUCTION CAN DAMAGE THE SWITCH.

21

STOVE SHUTS OFF AND SHOWS WARNING CODE
“E”

Possible Causes: Possible Remedies: (Unplug stove first when possible)

1. The hopper is empty.

2. The burn pot holes are blocked.

3. The air damper is open too much for the low feed setting.

4. The air inlet, interior chambers, or exhaust system is partly blocked.

5. The auger motor has failed.

6. The auger shaft is jammed.

7. The thermistor heat sensor has malfunctioned.

8. The F-140 heat sensor has malfunctioned.

Refill the hopper.

Remove the burn pot and clean it thoroughly.

If the stove is on the low setting, you may need to close the damper all the
way. Slide the air supply control toward the minimum setting.

Follow all cleaning procedures in the maintenance section of the owner’s
manual.

Remove the auger motor from the auger shaft and try to run the motor
separately by pressing the fuel feed button on the control board. If the motor
turns, the shaft is jammed on something. If the motor does not turn, the
motor is defective or there is a faulty connection with the control board. To
remove the auger motor, take the rear panel off the stove body. Loosen the
two screws holding the motor to the auger shaft.

Remove the auger shaft from the auger housing. Start by emptying the
hopper. Take the rear panel off the stove body. Then take the auger motor
off by removing the screws that hold the motor to the auger shaft. Once the
motor is out, remove the four screws on the steel plate that holds the auger
shaft to the auger housing. Then rotate the bottom end of the auger shaft
down towards you until you can pull the shaft down out of the stove. After
you have removed the shaft, inspect it for bent flights, burrs, or broken
welds. Remove any foreign material that may have caused the jam. Also,
check the auger housing for signs of damage such as burrs, rough spots, or
grooves cut into the metal that could have caused a jam. Clean the auger
housing thoroughly to remove all pellet dust.

The thermistor is a heat sensor located on the exhaust housing. Its function
is to tell the control board that the unit has ignited properly by measuring the
heat in the exhaust. The pellet stove will not start feeding pellets at the
desired heat setting until it has received a signal from the thermistor heat
sensor. If the thermistor heat sensor is bad, the unit will stop after the
ignition cycle. If this situation occurs, call your dealer or technician.

The F-140 is a heat sensor located on the exhaust housing. Its function is to
tell the control board that the unit has ignited properly by measuring the heat
in the exhaust. The pellet stove will not start feeding pellets at the desired
heat setting until it has received a signal from the F-140 heat sensor. If the
F-140 heat sensor is bad, the unit will stop after the ignition cycle. If this
situation occurs, call your dealer or technician.

22

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE AND
SHOWS WARNING CODE “L”

Possible Causes: Possible Remedies:

1. Air damper open too far for ignition.

2. Blockage in igniter tube or inlet for igniter tube.

3. Defective igniter element.

4. The thermistor heat sensor has malfunctioned.

5. The control board is not sending power to the igniter.

6. The burn pot gaskets are missing or have to be replaced

Adjust the air supply to the minimum setting for startup. In some situations, it may
be necessary to have the damper completely closed for ignition to take place. Once
there is a flame, the damper can be adjusted to the desired feed setting.

Remove the burn pot and clean it thoroughly. Make sure that all openings are clear.
Find the place where the igniter tube comes out of the burn pot housing. It is a small
tube located on the back of the burn pot housing. Make sure it is clear. Make sure
there is no debris around the igniter element or inside the igniter tube.

Supply power directly to the igniter element. Watch the tip of the igniter from the
front of the stove. After about 2 minutes, the tip should glow. If it does not, the
element is defective and must be replaced. You may need a technician to perform
this test.

The thermistor is a heat sensor located on the exhaust housing. Its function is to tell
the control board that the unit has ignited properly by measuring the heat in the
exhaust. The pellet stove will not start feeding pellets at the desired heat setting
until it has received a signal from the thermistor heat sensor. If the thermistor heat
sensor is bad, the unit will stop after the ignition cycle. If this situation occurs, call
your dealer or technician.

Check the voltage going to the igniter during ignition. It should be a full current. If
the voltage is lower than full current, check the wiring. If the wiring is functional and
properly connected, the board is defective. You will need a technician to perform
this test.

Burn pot gaskets are located in the metal ring at the bottom of the burn pot. These
gaskets prevent heat lost from the igniters to get a fastest ignition.

STOVE FEEDS PELLETS, BUT WILL NOT IGNITE
AND SHOWS WARNING CODE “I”

Possible Causes: Possible Remedies:

1. The igniter fuse on the control board has blown.

Remove the control board and check at the back to see if the F3 fuse is
good,; if not replace it with a 5 Amp 250V fuse. Plug the stove back and try
to run the unit.

STOVE STOPS FEEDING PELLETS AND SHOWS
WARNING CODE “O”

Possible Causes: Possible Remedies:

1. The L-250 manual reset high temperature switch has tripped.

Using the diagram in the owner’s manual, locate the L-250 high
temperature switch. There is a red button on it. Press the red button. If
you hear a click, it means the high temperature limit was tripped. Reset
the stove. The stove should now function normally. YOU NEED TO
INSPECT YOUR UNIT AT THIS POINT. The F-250 high temperature
switch trips if the unit overheats. A problem with another component or
with the installation may have caused the stove to overheat. Make sure
that the convection blowers are working. If one of the convection blowers
has failed, this can cause the unit to overheat. Clean any dust off of the
cage and blades of the convection blower. Call your dealer or a
technician if you get this code again.

23

STOVE STOPS FEEDING PELLETS AND SHOWS
WARNING CODE “H”

Possible Causes: Possible Remedies:

1. One of the two L-250 automatic high temperature switch has
tripped.

The L-250 automatic high temperature switch is located on the
auger housing top and bottom It will send a signal to the control
board if the auger housing overheats. Wait until the stove cools
down. YOU NEED TO INSPECT YOUR UNIT AT THIS POINT.
There might be a problem with another component or the
installation, causing the stove to overheat. Reset the stove and
restart it. Call a technician if you get this code again.

*See procedure below to restart the stove.

CODE BEFORE RESETING TO RESET

H1, H2, H3
OR H4

Heat exchanger and/or exhaust system
is/are clogged. Refer to the owner’s manual

Press simultaneously for 2 seconds the ″reset and mode″
button

for maintenance procedures.

*** After 3 attempts, reset is no longer possible. Call SBI technical support.

STOVE STOPS FEEDING PELLETS AND SHOWS
WARNING CODE “d”

Possible Causes: Possible Remedies:

1. The hopper lid has stayed open for more than 3 minutes

As a security measure, the auger stops turning and feeding pellets as
soon as the hopper lid opens. It will resume normal operation as soon as
the hopper lid is closed. If the hopper lid stays open for more than 3
minutes, the unit will stop and a code “d” will appear on the control board.
Close the hopper lid. Reset the unit and start it again.

SMOKE SMELL COMING BACK INTO THE HOME

Possible Causes: Possible Remedies:

1. There is a leak in the vent pipe system.

2. The gasket on the combustion/exhaust blower housing has
gone bad.

Inspect all vent pipe connections. This is a pressurized exhaust system.
All vent connector joints must be sealed and fastened in accordance with
the pellet pipe manufacturer's instructions to ensure consistent
performance and avoid smoke and ash spillage.

Inspect the gasket on the combustion/exhaust blower housing to make
sure it is in good shape and replace if necessary.

AUGER MOTOR STOPS FEEDING PELLETS AND COMES BACK ON

Possible Causes: Possible Remedies:

1. The auger motor is overheating
and tripping the internal
temperature shutoff (thermal
protector).

Start by emptying the hopper. Follow procedure described in warning code “E” section #6.

THE STOVE IS RUNNING BUT DISPLAYS WARNING CODE

Possibles Causes: Possibles Solutions:
Warning generated by a power failure while the stove was

running.

The stove will restart on the initial setting once it cools off.
Note: For a short power failure (less than 5 seconds), the stove will continue to
function at the selected speed.

24

GLASS SOOTS UP VERY FAST
FLAME IS LAZY, DARK, AND HAS BLACK TIPS
AFTER STOVE HAS BEEN ON FOR A WHILE, THE BURNPOT OVERFILLS

Possible Causes: Possible Remedies:

1. Stove or vent pipe is clogged, which restricts airflow through the burn pot.

2. Vent pipe installed improperly.

3. The air damper is too far closed for a higher setting.

4. Burn pot holes are blocked.

5. Blockage in air intake pipe.

6. Combustion/exhaust blower is not spinning fast enough.

7. Bad pellets
(Applies to “GLASS SOOTS UP AT A VERY FAST RATE” Only)

Follow all cleaning procedure in the maintenance section of the owner’s
manual.

Check to make sure the vent pipe has been installed according to the
instructions in the owne r’s manual.

Slide the air supply to a higher setting and try to burn the unit again.

Remove the burn pot and clean it thoroughly.

Visually inspect the air intake pipe that leads into the burn pot for foreign
material.

Test the RPM on the blower (separately – bypassing the control board) after the
blades have been cleaned. The RPM should be approximately 3000 RPM. You
will need a technician to perform this test.

The brand or the batch of pellets used may be of poor quality. If possible, try a
different brand of pellets. You might also want to try a brand that is made from
a different type of wood (softwood vs. hardwood). Different woods have
different characteristics that affect the combustion. Your pellets may also be too
humid. Make sure you store your fuel properly, in a dry ventilated area.

• The control board does not display any information.

Possible Causes: Possible Remedies :

1. A fuse on the control board has blown.

Remove the control board. Check if the F2 fuse on the back of it appears
to be bad. Replace it with a 7.5 Amp 250 Volt fuse. Plug the stove back in
and try to run the unit.

25

WARNING CODES

MESSAGE CORRESPONDING WARNING

Pressure switch error.

Warning caused by one of the two automatic L-250 sensors: one is located under the pellet chute and the other
one is inside the hopper heat shield .

L-250 manual reset high temperature switch, located beside convection blower.

Hopper is empty

Lighting error.

Hopper lid stayed open more than 3 minutes.

Inverted polarity in power outlet.(Will not keep the stove from operating)

Power outage

Igniter fuse is burnt out.

SMOKE SMELL OR SOOT BUILD-UP

Because it is a wood-burning device, your FP-45 may emit a faint wood-burning o dor. If this increases beyond normal, or if you notice an unusual s oot
build-up on walls or furniture, check your exhaust system carefully for leaks. All joints should be properly sealed. Also clean your stove, following
instructions in “MAINTENANCE”. If problem persists, contact your dealer.

26

ELECTRICAL DIAGRAM

THERMISTOR

AIR FLOW
PRESSURE

SWITCH

N.O.

L-250

RESET

N.C.

L-250

N.C.

THERMOSTAT

TERMINALS

N.O.

L2(LINE COMMON)
L1(LINE HOT)
L1(LINE NO CONNECTED)
FRAME GROUND

HOPPER LID

SWITCH

N.O.

L-250

N.F.

CONTROL

BOARD

COMBUSTION/EXHAUST

BLOWER

AUGER
MOTOR

IGNITER

F-160

N.O.

ELECTRIC SHOCK

CONVECTION

BLOWER

HIGH TEMPERATURE
SWITCH L-250
MANUAL RESET

HIGH TEMPERATURE
SWITCH F-160

HIGH TEMPERATURE
SWITCH L-250 AUTOMATIC

AIR SUPPLY
CONTROL

FRESH AIR
INTAKE

HIGH TEMPERATURE

SWITCH L-250

MANUAL RESET

CONVECTION

BLOWER

THERMOSTAT

TERMINAL

POWER

CORD

AIR SUPPLY

CONTROL

AUGER
MOTOR

CONVECTION
BLOWER

PRESSURE

SWITCH

IGNITER

EXHAUST
THERMISTOR

CLEANING
ACCESS PANEL

COMBUSTION/EXHAUST
BLOWER MOTOR

In order to verify the grounding and polarity of the power outlet, the control board sends a low voltage impulse to the stove’s frame.
If the polarity is wrong or if the outlet is not properly grounded, you may feel an electric shock when you touch the stove; this low voltage impulse is
harmless and connecting your stove to a grounded outlet with the right polarity will keep this from happening and protect your electronics against damages
from power surge.

27

REPLACEMENT PARTS

Contact an Authorized FLAME Dealer to obtain any of these parts. Never use substitute materials.
Use of non-approved parts can result in poor performance and safety hazards.

ITEM PART #

Airflow Pressure Switch 44029
Air Switch Hose 49004
Auger Motor 44038
Burn Pot SE49045
Burn pot gasket(2 requires) 21045
PC Board 44032
Combustion/Exhaust Blower Assembly SE44101
Convection Blower 44100
Door Gasket AC06100
Door Glass SE49220
Hot Rod Igniter 44030
Thermistor 44095
F-160 Convection blower heat sensor 44058
L-250 Automatic High Temp. Switch 44059
L-250 Manual Reset High Temp. Switch 44041
Window Gasket (7’) AC06400
Convection blower gasket 21177
Combustion/Exhaust blower gasket 21109
Auger 24017
Loading lid switch 44098
Loading lid handle 30527
Baffle

28

APPENDIX A - HORIZONT AL AND VERTICAL VENT CHART

)

Possible Vertical
vent length (feet)

If you plot your venting
system configuration on
this chart, your wall or
roof termination should be
within the grid.

Possible Horizontal
vent length (feet

Let’s imagine an installation consisting of a horizontal vent coming out at the back of the stove on a total distance of 8 feet.
This horizontal run is followed by a Tee and a 6-foot vertical rise. This type installation is not acceptable. As you can see,
the vent termination is clearly outside the allowed configuration zone on the chart. The venting system does not have at
least one foot of vertical rise for each foot of horizontal run.

Instead, if the installation consisted of a horizontal vent coming out at the back of the stove on a total distance of 4 feet,
followed by a Tee and a 6-foot vertical rise, it would be acceptable. The installation would end be within the allowable
configuration zone on the chart since it would have at least one foot of vertical rise for each foot of horizontal run.
Furthermore, the total vertical rise would be at least 3-foot high.

29

APPENDIX B – INSPECTION AND REPAIR FORM

INSPECTION AND REPAIR FORM

1700, rue Léon-Harmel, Québec (Québec) G1N 4R9

E-mail : [e-mail] Web site : www.drolet.ca

Name
Address
City
Province / State
Country
Home telephone
Work telephone
Purchase date
Model number
Serial number
Installation date
Installator name
Installator telephone
Type of pellets
Thermostat
Outside air
Ignition gasket / 2 magniglass

PART

Exchanger
Baffle
Left interior channel
Hopper
Evacuation blower
Blower blades
Pressure system
Burn pot
Convection blower filter
Evacuation system
Gaskets

Fabriquant de poêle international inc.

Stove Builder International Inc.

Phone : [phone] Fax : [phone]

CUSTOMER

Yes  No 
Yes  No 

Yes  No 

CLEANING

DAILY

YES NO

YES NO

+/- 10 bags +/- 25 bags

YES NO

YES NO

YES NO

YES NO

YES NO

YES NO

YES NO YES NO

YES NO

INSTALLATION DIAGRAM

DRAW YOUR INSTALLATION

1 SQUARE = 1 F00T

DESCRIPTION OF THE PROBLEMINDICATE APPLIANCE CODE

+/- 50 bags

YES NO

Installation

Equivalent vent lenght calculation table

Equivalent vent lenght (EVL)

Qty Type of pipe

1

1
1 feet
1 feet

T or 90°

45° elbow

Horiz. Lenght

Use 4” pipe if you have more than 15
feet of Equivalent Vent Length (EVL).

The longer the run of pipe in

you r installation ,

the more restriction there is in

the system.

Therefore, larger diameter pipe

should be used.

int.



0.5 feetVert. Lenght

ext.

EVL

5 feet
3 feet
1 feet



30

FLAME LIMITED LIFETIME WARRANTY

The warranty of the manufacturer extends only to the original consumer purchaser and is not transferable. This warranty covers brand
new products only, which have not been altered, modified nor repaired since shipment from factory. Proof of purchase (dated bill of
sale), model name and serial number must be supplied when making any warranty claim to your FLAME dealer.

This warranty applies to normal residential use only. Damages caused by misuse, abuse, improper installation, lack of
maintenance, negligence or accident during transportation are not covered by this warranty. This warranty does not cover any
scratch, corrosion, warping or discoloration caused by over firing, abrasives or chemical cleaners. Any defect or damage
caused by the use of unauthorized parts or others than original parts void this warranty. An authorized qualified technician
must perform the installation in accordance with the instructions supplied with this product and all local and national building
codes. Any service call related to an improper installation is not covered by this warranty.

The manufacturer may require that defective products be returned or that digital pictures be provided to support the claim. Returned
products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be defective, the manufacturer will
repair or replace such defect and reasonable transportation fees will be refunded. Repair work covered by the warranty, executed at the
purchaser’s domicile by an authorized qualified technician requires the prior approval of the manufacturer. Labour cost and repair
work to the account of the manufacturer are based on predetermined rate schedule and must not exceed the wholesale price of the
replacement part. All labour and freight costs covered by this warranty are limited according to the table below.

The manufacturer at its discretion may decide to repair or replace any part or unit after inspection and investigation of the defect. The
manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of
any warranted but defective parts The manufacturer shall in no event be responsible for any special, indirect, consequential damages
of any nature, which are in excess of the original purchase price of the product.

DESCRIPTION

Combustion chamber (welds only), heat exchanger, auger, and
castings.

Plating (defective manufacture) – subject to limitations above Lifetime n/a
Convection blower, combustion blower, auger motor, and PC board 2 years 1 year
Stainless steel baffle and parts 5 years 3 years
Carbon steel baffle and parts 2 years 1 year
Ceramic glass (thermal breakage only*) 2 years n/a
Heat sensors, switches, and igniter. 1 year 1 year
Paint (peeling), ceramic logs, gaskets, and masonry-like panels 1 year n/a

*Pictures required

Shall your unit or a components be defective, contact immediately your FLAME dealer. Prior to your call make sure you have the
following information necessary to your warranty claim treatment:

• Your name, address and telephone number;

• Bill of sale and dealer’s name;

Before shipping your unit or defective component to our plant, you must obtain from your FLAME dealer an Authorization
Number. Any merchandise shipped to our plant without authorization will be refused automatically and returned to sender.

• Serial number and model name as indicated on
the nameplate fixed to the back of your unit;

• Nature of the defect and any relevant information.

WARRANTY APPLICATION

PARTS LABOUR

Lifetime 5 years

31