FIZZICS DRAFTPOUR
BEER DISPENSER
What to do for Warranty Service
During the first thirty (30) days, a defective product is eligible for over-the-
counter
exchange at the retailer from whom it was purchased.
After thirty (30) days, the def ective product sho uld be returned to th e Fizzics’
authorized service center. For the shipping address of the authorized service
center, pleas e follow the instructions of the Warranty Return Form available at
http://www.fizzi cs.com/warranty.
Your product will be repaired or replaced if examination by the service center
determines the product is defective. Products that are received damaged as a
result of shipping will require you to file a claim with the carrier prior to repair. A
product received with missing parts or with damage due to a buse, inadequate
packaging modification or some other noncompliance with this limited warranty
will be return ed to u n-opened.
Note: A product received which was not mad e by Fizzi cs or which i
s not defective
as determined by our test procedures will not be repaired and will be returned to
you.
To Obtain Warranty Service
1. Download the Warranty Return Form from http://www.fizzics.com/warranty to be
issued a Return Authorization (RA) number and follow the dir ections on the form
which includes the address to the warranty return center.
2. Once you receive an RA number, please ship the unit in its original
packaging. Make sure to include a copy of your original, dated proof of purchase
receipt and a copy of the Warranty Return Form in your return shipment.
3. Make sure to include a return shipping address within the package— IMPORTANT
4. Please do not return your unit for wa rranty service without receiving a Ret urn
Authori zation (RA) number from Fizzics. Any Fizzics dispenser that is returned without
an RA number will be returned to the sender without servicing.
Please retain your original sales receipt, the carton, packaging materials; all printed
material and original Warranty Return Form.
Fizzics Warranty and Support
41 Simon Street
Nashua, NH 03060
Telephone: 800-544-6201
M-F 9am-5pm EST
E-Mail: support@fizzicsgroup.com
USER GUIDE
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IMPORTANT SAFETY INSTRUCTIONS AND GUIDELINES
To ensure that no beer goes to waste and you enjoy a smooth
experience from start to finish, read these this manual before use.
• DraftPour has been engineered to work with carbonated
beer and hard cider (water can be used for cleaning).
• Do
not attempt to use with any other type of beverage,
including wine, soft drinks, juice, coffee, tea or milk
products with the dispenser. Doing so will void the Fizzics
limited warranty.
• Never pour any liquid directly into the system of the
dispenser. Contents of your beer must remain inside the can
or bottle.
Before getting started, let’s review some basic safety guidelines
for operating the DraftPour Beer Dispenser:
• Use DraftPour only for its intended purpose and as instructed in
this guide.
• This unit should not be recessed our built into an enclosed
cabinet. It is designed to operate only as a freestanding
dispenser.
• The system must be secured onto the base for operation.
• Do not operate you
r DraftPour in the presence of
open
fumes.
• Do not operate when parts are missing or broken.
• DraftPour Dispensers is not designed for commercial use.
• To reduce risk of injury, do not allow children to play with the
dispenser.
FIZZICS WARRANTY
Limited One Year Warranty
Fizzics Group, Inc. warrants that your beer dispenser
will be free of d efects in
materials or workmanship under normal use for a period of one year from the
original date of purchase.
THE FIZZICS LIMITED WARRANTY DOES NOT COVER THE USE OF ANY TYPE OF
BEVERAGE EXCEPT BEER, H ARD CIDER AND WATER. USING OTHER BEVERAGES OR
LIQUIDS WITH THE FIZZICS DISPENSER OTHER THAN BEER, HARD CIDER OR WATER
WILL VOID THE FIZZICS LIMITED WARRANTY.
Fizzics will at its option, either repair or replace a defective unit
without charge,
upon its receipt of proof of the dat e of purchase to be supplied by the owner of
the product and a Fizzics supplied RA number. If a replacement unit is necessary
to service this warranty, the replacement unit may be new or a reconditioned
unit. If a replacement unit is sent, a new limited one year will be applied to the
replacement dispenser. This warranty only applies to Fizzics dispensers sold in the
United States and Cana da. This warranty gives the owner specific legal rights
and may also include other rights that vary from state to state, or in Canada from
province to province. Some states or provinces do not allow the exclusion or
limita tions of incide ntal or consequenti al dama ges. So, the above limitation or
exclusio n may not apply to you, depending on the state or province of your
purchase.
What is not covered by the Fizzics Limited Warranty?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INC IDENTAL DAMAGES
SUCH AS:
• USI NG ANY LIQ UID OR BEVE RAGE THAT IS NO T BE ER, HARD CIDER OR
WATER.
• PROPERTY DAMAGE.
• INCIDENTAL COST AND EXPENSES RESUT LING F ROM A NY BRE ACH OF
THIS WARRANTY, EVE N IF FORESEEABLE.
• PHYSICAL DAMAGE TO THE PRODUCT CAUSED BY IMPROPER OR
ABNORMAL USE, M ISUSE , NEGLE CT OR ACCIDENT.
• PROBLEMS ARISING FROM OTHER THAN DEFECTS IN MATERIALS OR
WORKM ANSH IP.
Other
Limitations
This warranty is exclusive and i s in lieu of any other expressed warranty, wheth er
written or oral. Fi zzics sp ecifica lly disc laims a ll other warranti es with respec t to the
Fizzics dispenser, inc luding any implied warranty of merchantability or fitness for
any particular purpose. Some states or provinces do not allow disclaimers of such
implied warranties or limitations on how long an implied warranty lasts. So, th e
above limitation may not apply, depending on the state or province of the
original purchase.
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PROPER LOCATION
When in use, the dispenser should be placed on a clean, flat
surface away from heat and where you have plenty of room
above and around the unit to comfortably pour and enjoy beer.
While DraftPour is portable, be sure to not leave it exposed to water
or any extreme weather when using outdoors.
PREPARING DRAFTPOUR FOR FIRST TIME USE
DraftPour gives users the option of powering the unit with two AA
batteries (not included), or via supplied USB cable.
Note: The USB cable only powers the device while in use and
does not charge AA batteries.
Note: Rechargable batteries are not recommended use in DraftPour
1. Insert AA batteries by opening the small cover on the back of the
dispenser and placing batteries, ensuring “+” and “- “polarities
are correct. You may also power by inserting the USB cord into
the back of the dispenser and plugging it into a wall outlet.
2. Turn the system counter-clockwise to remove from the base. Place
a warm glass of water inside the system.
3. Replace system on base making sure the draft tube is inserted
into the glass of water. Turn system clockwise back onto the base.
4. Hold an empty glass under the faucet and pull the tap handle
forward for
4-5 seconds to run water through machine.
5. Turn the system counter-clockwise to remove from base and
remove glass.
SECRETS TO A FIZZICS “PERFECT POUR”
• Always use a clean beer glass, ideally, but not required, one
specifically designed for the style of beer you’re enjoying.
• For best results, rinse your glass with cold water prior to use.
• Do not dry the inside of the glass with any type of towel or rag.
• To maintain flavor, do not freeze or frost your glass.
• Keep the glass at a 60-degree angle as you pull the tap handle
forward to “pour.” Stop pouring once your glass is approximately
2/3 full so there is beer left in can or bottle to “top” your
masterpiece with delicious Micro-Foam.
• Bring the glass back to vertical then add desired amount of
Micro-Foam by pushing the handle back.
• Always pull the tap handle forward to pour your beer first, and
then push backwards to top off your beer.
• Cheers!
OTHER TYPES OF BEVERAGES
Your DraftPour Dispenser has been engineered to work with
carbonated beer and hard cider only. This includes most
domestic and foreign beer, including, Lager, Porters, Ales, Stouts,
IPA’s, Wheats, Hard Ciders, Light and non-alcoholic beers.
Do not experiment using other types of beverages, including
wine, soft drinks, juice, coffee, tea, milk or creamers. Doing so will
void the Fizzics Limited Warranty.
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6. You're ready to go! See Quick Start Guide for more details.
CLEANING
Follow steps 2-5 from above to clean the dispenser between uses.
The antimicrobial drip mat and base separate for easy cleaning.
Wipe off the top of unit with a damp cloth.
IMPORTANT: DO NOT PUT ANY PART OF THE DISPENSER INTO A
DISHWASHER TO CLEAN. HAND WASH ONLY.
IMPORTANT: DO NOT POUR ANY LIQUID DIRECTLY INTO THE SYSTEM.
IF REQUIRED CLEAN INSIDE OF SYSTEM WITH A DAMP CLOTH.
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FREQUENTLY ASKED QUESTIONS
Q: What if I have questions or problems related to operation?
A: You may call our service center for any questions related to
operation. They can be reached Monday-Friday 9am-5pm EST
at 800-544-6201.
Q: Can I leave the batteries in when I plug in the USB cable?
A: Yes. It will not harm the batteries. Note: rechargeable
batteries are not recommended for use in DraftPour.
Q: How long should new batteries last under normal operation?
A:New batteries should last approximately 200 pours.
Q: When I plug the DraftPour into the wall via USB cable will it
also re-charge the batteries?
A: No, the USB plug only provides power while plugged in.
The two AA batteries power the dispenser when it is unplugged.
Q: What size beers can the DraftPour accommodate?
A: DraftPour works with all cans and bottles, including 500ml
and 750ml bottles!
Q: How much does the DraftPour weigh?
A: The dispenser weighs just under 4 pounds, the perfectly
portable size to take to parties, tailgates, the beach or even
camping!
Q: How often should the dispenser be cleaned?
A: Warm water must be run through the dispenser to clean after
use. This ensures the best experience and ensures your
DraftPour will last for many years.
Q: Why is there beer left in the bottle after I pour a beer?
A: Due to the different shapes and thicknesses of bottles and
cans, the draft tube is slightly shorter to accommodate these
differences. Any leftover beer may be added to your glass.
TROUBLESHOOTING
1. No power (DraftPour doesn’t work)
Make sure the batteries are new and placed in DraftPour in
the right direction or alternatively, the USB is plugged into an
outlet.
2. I hear the pump, but no beer or foam is being dispensed
Is there a beer in the unit and is the system "locked" completely
onto the base?
3. How do I know when to stop pouring and when to add foam?
Start by filling a normal 14-16oz glass to about 2/3 full. Then add
your Micro-Foam. The beer to Micro-Foam ratio is ultimately a
personal preference, so if you enjoy extra Micro-Foam, go for it!
4. Why am I getting too much foam when I pull the handle
forward to pour a beer?
We recommend holding the glass at a 60-degree angle directly
under the faucet to prevent foaming during the initial pour or
"tap" process.
5. Why am I getting too much Micro-Foam?
Perhaps you are holding the tap handle back for too
long. We recommend 1-2 seconds depending on the beer
style.
6. How should the DraftPour be stored?
DraftPour should be stored on a flat surface in a well circulated
area. If you are going to be storing your dispenser for longer
than 60 days, we recommend removing the batteries until
you’re ready to again.
7. What precautions should I take when using DraftPour
outdoors?
Make sure you keep your unit on a flat surface in a location
where it will not be exposed to moisture or extreme
temperatures.
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