Fisher & Paykel FPWADREW9 User Manual

INSTALLATION INSTRUCTIONS

USER GUIDE

INSTRUCTIONS D’INSTALLATION

GUIDE D’UTILISATION

Front Loading Clothes Washer

Laveuse à Chargement Frontal

WH2424F and WH2424P models

Modèles WH2424F et WH2424P

US CA

English Page 1 – 52 Français

Page 55 – 106

CONTENTS

Introduction 3 Safety and warnings 4 Installation instructions 7 Before you do your first wash 17 Getting started 18 Washer controls 22 Safety features 23 Sorting and loading 24 Detergent and fabric softener 26 Wash cycles 30 Wash cycle options 32 Customizing wash cycles 36 Caring for your washer 37 Before you call for service 40 Fault codes 42 Troubleshooting 43 Limited warranty 49

IMPORTANT!

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The models shown in this User guide may not be available in all markets and are subject to change at any time. For current details about model and specification availability in your country, please go to our website www.fisherpaykel.com or contact your local Fisher & Paykel dealer.

Registration

To register your product visit our website: www.fisherpaykel.com

INTRODUCTION

Welcome

Thank you for buying a Fisher & Paykel clothes washer. We are proud of this washer and trust it will serve you well for many years.

At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and kind to the environment. Your washer has numerous wash cycles and options so you can perform every wash task with ease and the knowledge your clothes are receiving the best possible care.

Please take the time to read these instructions carefully before you begin using your machine.

Following the advice in this User guide will ensure you get the performance you expect from your machine and that you get the best possible wash results. Keep these instructions for future reference.

We hope you enjoy your new washer. We have certainly enjoyed designing it for you.

Front loading washer models

SAFETY AND WARNINGS

Read all safety information before using

Many washers are located near a gas dryer or a water heater in the home.

WARNING!

Risk of Fire Hazard

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For your safety the information in this manual must be followed to minimize the risk of fire or explosion or to prevent property damage, personal injury or loss of life.

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Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.

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Installation and service must be performed by a qualified installer, service agency or the gas supplier.

What to do if you smell gas

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DO NOT try to light any appliance.

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DO NOT touch an electrical switch; do not use any phone in your building.

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Clear the room, building or area of all occupants.

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Immediately call your gas supplier from your neighbor’s phone. Follow the gas supplier’s instructions.

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If you cannot reach your gas supplier, call the fire department.

Water heater safety

Under certain conditions Hydrogen gas may be produced in a water heater that has not been used for two weeks or more.

HYDROGEN GAS CAN BE EXPLOSIVE UNDER THESE CIRCUMSTANCES.

If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allowing them to run for several minutes before using any electrical appliance which is connected to the hot water system. This will allow any hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process.

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SAFETY AND WARNINGS

WARNING!

Risk of Fire, Electric Shock and Injury to Persons Hazards

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Follow the safety precautions outlined in this User guide.

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Failure to do so can result in death, electric shock, fire or injury to persons.

IMPORTANT SAFETY INSTRUCTIONS

WARNING! When using your clothes washer, follow basic precautions, including thefollowing:

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Read all instructions before using the appliance.

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DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.

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DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.

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Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.

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DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the washer is removed from service or discarded, remove the door. Failure to follow these instructions may result in death or injury to persons.

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DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement.

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DO NOT install or store this appliance where it will be exposed to the weather.

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DO NOT tamper with controls, repair or replace any part of the appliance or attempt any servicing unless specifically recommended in this User guide or in published user repair instructions that you understand and have skills to carry out.

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DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.

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Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power button DOES NOT disconnect power.

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Refer to the ‘Electrical connection’ section located in the installation instructions for grounding instructions.

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SAFETY AND WARNINGS



Use this appliance only for its intended purpose as described in this User guide.

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Connect to a properly rated, protected and sized power supply circuit to avoid electrical overload.

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Connect to adequate plumbing and drain facilities as described in the Installation Instructions.

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When disconnecting the appliance pull by the plug rather than the cord or junction of cord to avoid damage to the cord or junction of the cord and plug.

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Make sure that the cord is located so that it will not be stepped on, tripped over or otherwise subject to damage or stress.

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Keep all laundry aids (such as detergents, bleach, fabric softener, etc.) out of the reach of children, preferably in a locked cabinet. Observe all warnings on container labels to avoid personal injury.

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Keep the area around/underneath your appliance free from the accumulation of combustible materials, such as lint, paper, rags, chemicals, etc.

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Keep the floor around your appliance clean and dry to reduce the possibility of slipping.

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Before unloading or adding clothes, press and wait until the washer has completely stopped before opening the door.

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Do not leave washer door open during the cycle. The washer will not function. To start close door and press .

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The laundry process can reduce the flame retardancy of fabrics. To avoid such a result, the garment manufacturer’s care instructions should be followed very carefully.

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Do not mix chlorine bleach with ammonia or acid such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.

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Never climb on or stand on the washer top.

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Do not wash fiberglass articles in your washer. Skin irritation could result from the remaining particles that may be picked up by clothing during subsequent washer use.

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Do not touch the glass part of the door during a cycle as the door can become hot.

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Product dimensions

INSTALLATION INSTRUCTIONS

TOP VIEWWallFRONT VIEW

WH2424F WH2424P

PRODUCT DIMENSIONS inches (mm)

Overall height of product 331/2” (850)

Overall width of product 235/8” (600)

Overall depth of product (including dial and door whenclosed) 255/8” (645)

Depth of door open 42” (1065)

Minimum door clearance to adjacent wall 13” (330)

Standpipe height min. 311/2” – 471/4”

(min. 800–1200)

CAPACITY

2.4 cu ft

Note: the exact height of your washer is dependent on how far the feet are extended from the base of the machine. The space where you install your washer needs to be at least 13/5” (40mm) wider and 3/4” (20mm) deeper than its dimensions.

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Electrical supply: 2 wire plus ground, 120V, single phase, 60Hz, alternating current.

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Inlet water static pressure: Max. (120psi), Min. 10psi.

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Inlet water flow rate at faucet: Min. 11/2 gallons/min (6liters/min).

INSTALLATION INSTRUCTIONS

Accessories

Please check you received the following accessories with your Fisher & Paykel washer. You will find them inside the drum or attached to the packaging.

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2 x Inlet hoses

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1 x Drain hose guide

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1 x Installation instructions and User guide

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1 x Wrench

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1 x Installation leaflet (attached to the top of the washer)

Unpacking

WARNING!

Recycle or destroy the carton and plastic bags after the washer is unpacked. Make materials inaccessible to children. Children might use them for play. Cartons covered with rugs, bedspreads or plastic sheets can become airtight chambers causing suffocation.

To ensure the best performance from your new washer please follow the instructions below.

Removing the packaging:

Remove the outer packaging. Note: a small amount of water may be seen inside the

packaging and inside the washer. This is the result of factory testing and is normal.

Tilt the machine backwards and ‘walk’ it off the base one foot at a time. Not doing so

may cause damage to your floor and washer.

Remove all packaging and accessories from inside the drum. Note: DO NOT remove the

screw or clip holding the hose.

Removing the transit bolts

The clothes washer is fitted with 4 transit bolts at the rear to avoid damage during transportation.

IMPORTANT!

The 4 transit bolts MUST be removed prior to operation of the machine. Failure to remove these will result in damage to the machine.

INSTALLATION INSTRUCTIONS

To remove the bolts:

Use a wrench or socket to unscrew and remove all four transit bolts at the back of the

washer (A).

Pull the black rubber grommets to remove the bolt, grommet and black plastic spacers

from the machine. Keep the transit bolts in case they are required for future transit of the machine. Never transport the machine without the transit bolts properly fixed in place.

Cover the bolt holes with the white plastic covers which are attached to the machine

and located near each hole (B). Push to clip into place.

Removing the transit safety bolts

Location

IMPORTANT!

Install the machine on a solid and level floor surface ensuring it has at least 3/4” (20mm) clearance on each side. The washer must not be installed on any textured floor coverings (eg carpet, rugs).

DO NOT install the washer:

In an area exposed to dripping water or outside weather conditions. The ambient

temperature should never be below 60°F (15.6°C) for proper washer operation.

In an area where it will come in contact with curtains or drapes.

On carpet. The floor MUST be a hard surface with a maximum slope of 1/2” per foot

(1.27cm per 30cm). To make sure the washer does not vibrate or move, you may have to reinforce the floor.

Note: if floor is in poor condition, use 3/4” (20mm) impregnated plywood sheet solidly attached to existing floor covering.

IMPORTANT!

Minimum installation clearances

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When installed in alcove: Sides, Rear, Top = 1” (2.54cm)

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When installed in closet: Sides, Rear, Top = 1” (2.54cm), Front = 1” (2.54cm)

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Consideration must be given to provide adequate clearance for installation and service.

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Closet doors must be louvered or otherwise ventilated and have at least 60 square inches (387.1 cm2) of open area. If the closet contains both a washer and a dryer, doors must contain a minimum of 120 square inches (774.2cm2) of open area.

Note: this machine must not be installed and operated on a plinth.

INSTALLATION INSTRUCTIONS

Installing the washer

Run some water from the hot and cold faucets to flush

the water lines and remove particles that might clog the water valve screens.

Remove the inlet hoses from the plastic bag. Remove

black rubber washers from bag and insert into hose fitting before connecting to unit.

90° elbow end – Carefully connect the inlet hose marked

HOT to the outside “H” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Carefully connect the other inlet hose to the inside “C” outlet of the water valve. Tighten by hand; then tighten another 2/3 turn with pliers. Do not cross-thread or

overtighten these connections.

Connect the inlet hose ends to the HOT and COLD water

faucets tightly by hand; then tighten another 2/3 turn with pliers. Turn the water on and check for leaks.

Carefully move the washer to its final location. Gently

rock the washer into position. It is important not to damage the rubber leveling legs when moving your washer to its final location. Damaged legs can increase washer vibration. It may be helpful to spray window cleaner on the floor to help move your washer into its final position.

Note:

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To reduce vibration, ensure that all four rubber leveling legs are firmly touching the floor. Push and pull on the back right and then back left of your washer.

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Do not use the dispenser drawer or door to lift the washer.

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If you are installing into a drain pan, you can use a 24-inch-long 2x4 to lever the washer into place.

Inlet hoses

With the washer in its final position, place a level on top

of the washer (if the washer is installed under a counter, the washer should not be able to rock). Adjust the front leveling legs up or down to ensure the washer is resting solidly. Turn the locknuts on each leg up toward the base of the washer and snug with a wrench.

Note: keep the leg extension at a minimum to prevent excessive vibration. The farther out the legs are extended, the more the washer will vibrate.

If the floor is not level or is damaged, you may have to extend the rear leveling legs.

Locking the feet

INSTALLATION INSTRUCTIONS

Attach U-shaped hose guide to the end of the drain

hose. Place the hose in a standpipe.

Note: if the drain hose is placed in a standpipe without forming a U shape, a siphoning action could occur. There must be an air gap around the drain hose. A snug hose fit can also cause a siphoning action.

Note: do not place drain hose deeper than 7” (177.8mm) into the drain. The suggested depth is 4–7” (101.6–177.8mm). Deeper than 7” (177.8mm) can cause a siphoning action.

Plug the power cord into a grounded outlet.

Note: check to be sure the power is off at the circuit breaker/fuse box before plugging the power cord into an outlet.

Turn on the power at the circuit breaker/fuse box.

Read the rest of this User guide. It contains valuable and helpful information that will

save you time and money.

Before starting the washer, check to make sure:

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Main power is turned on.

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The washer is plugged in.

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The water faucets are turned on.

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The unit is level and all four leveling legs are firmly on the floor.

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The shipping support hardware is removed and saved.

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The drain hose is properly tied up.

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There are no leaks at the faucet, drain line or washer.

Run the washer through a complete cycle. Check for water leaks and proper operation.

If your washer does not operate, please review the ‘Troubleshooting’ section before

calling for service.

Place these instructions in a location near the washer for future reference.

Installing the drain hose

IMPORTANT!



The hot water temperature should not exceed 149°F (65°C) and the cold water temperature not exceed95°F (35°C). Temperatures above these may cause the machine to fault or cause damage to the machine.

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New hose sets provided with the washer should be used to connect the washer to the water mains.

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Old hose sets should not be re-used.

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We recommend the inlet hose(s) are changed every 5 years. WARNING: Failure to do so may result in a flood and damage to property.

INSTALLATION INSTRUCTIONS

If you have an uncontrolled water heating source (eg a wet back or solar heating system) you should fit a tempering valve. This will ensure the hot water temperature remains within safe limits.

Contact your registered plumber to select and install the tempering valve.

IMPORTANT!



This appliance must be installed in accordance with the installation instructions before use.

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Provide accessibility to the plug or incorporate a switch in the fixed wiring in accordance with the wiring rules to allow disconnection of the appliance from the supply after installation.

Water supply requirements

Hot and cold water faucets MUST be installed within 42” (107cm) of your washer’s water inlet. The faucets MUST be 3/4” (1.9cm) garden hose-type so inlet hoses can be connected. Water pressure MUST be between 10 and 120 pounds per square inch. Your water department can advise you of your water pressure. The hot water temperature should be set to deliver water at 120° to 140°F (48°–60°C) to provide proper Automatic Temperature Control (ATC) performance.

INSTALLATION INSTRUCTIONS

Draining

Drain hose placement in a stand pipe or tub:

To guide the drain hose over the tub or standpipe

the hose guide must be fitted to the drain hose. The height of the standpipe or tub should be between 311/2”–471/4” (800–1200mm).

Secure the hose guide so it cannot become

dislodged from the standpipe or tub.

IMPORTANT!



If the drain hose is placed on the ground or if the standpipe or tub is less than 311/2” (800mm) high, the washing machine will continuously drain while being filled (siphon).



Regularly check that your standpipe or tub is free from lint or other obstructions, which may affect how your machine works or may cause flooding.

Attaching drain hose to spigot:

Guide drain hose through hose guide

Secure hose guide to back wall of cupboard using

a screw. The height of the drain hose should be between 197/8”–311/2” (500–800mm) from ground level.

Attach drain hose to spigot and secure using a

hose clamp ensuring the blanking insert is cleared from spigot.

Check for leaks.

Pull hose through guide

Fitting the drain hose guide

3/4 ” (20mm) maximum

(800 – 1200mm)

Standpipe 311/2”-471/4”

Height 197/8”–311/2” (500 – 800mm) from ground

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The drain hose should be checked from time to time and replaced if any damage (egwear, cuts, bulges, kinks, leaks, etc) is found. Do not bend the

Attaching drain hose to spigot

drain hose sharply, as this may cause it to split.

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In multi-storey apartments or any upper floor, the machine should be installed on a floor equipped with a drain.

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Draining must comply with local by-laws.

Mobile home installation:

Installation must conform to Standard for Mobile Homes, ANSI A119.1 and National Mobile Home Construction and Safety Standards Act of 1974 (PL93-383).

INSTALLATION INSTRUCTIONS

Electrical connection

WARNING!

Electric Shock Hazard



Plug into a grounded 3-prong outlet

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DO NOT remove ground prong.

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DO NOT use an adapter.

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DO NOT use an extension cord.

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Failure to follow these instructions can result in death, fire or electricalshock.

Circuit – Individual, properly polarized and grounded 15 or

20amp circuit breaker or time-delay fuse. Power supply – 2 wire plus ground, 120 Volt, single phase, 60 Hz, alternating current. Outlet receptacle – Properly grounded 3-prong receptacle to be located so the power cord is accessible when the washer is in an installed position. If a 2-prong receptacle is present, it is the owner’s responsibility to have a licensed electrician replace it with a properly grounded 3-prong grounding type receptacle.

Grounding instructions

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Ensure proper ground exists before use.

WARNING!

Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded.

Do not modify the plug provided with the appliance - if it will not fit the outlet, have a proper outlet installed by a qualified electrician

Washer must be electrically grounded in accordance with local codes and ordinances, or in the absence of local codes, with latest edition of the NATIONAL ELECTRICAL CODE, ANSI/NFPA NO. 70 or CANADIAN ELECTRICAL CODE, CSA C22.1. Check with a licensed electrician if you are not sure that the washer is properly grounded.

Uncoil the power cord, remove and discard the plastic pin cover and plug into a

wallsocket.

Connect the appliance to an earthed outlet protected by a fuse of suitable capacity.

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Check the power cord for damage and make sure it is not deformed or twisted when installing the washer.

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Always remove the power cord from a socket by the plug, not by the cord.

INSTALLATION INSTRUCTIONS

IMPORTANT!



If you are using an extension cord or a portable electrical outlet device (eg multisocket outlet box), ensure that it is positioned so that it does not come into contact with water or moisture. FAILURE TO DO SO MAY RESULT IN DEATH OR ELECTRICAL SHOCK.

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Do not touch or operate the machine with wet hands or with bare-feet.

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A damaged power cord must be replaced by a Fisher & Paykel trained and supported service technician, in order to avoid a hazard. The appliance must not be operated until it is repaired, as there is risk of electric shock.

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Do not operate this machine if it has been damaged during transport. Contact your Fisher & Paykel dealer or Fisher & Paykel trained and supported service technician.

SPARE PARTS

Contact Customer Care 1.888.936.7872 or go on line to www.fisherpaykel.com/customercare for spare parts information.

Drain Hose Extension

(Not suitable for attaching to a spigot).

Part No. 425627P

INSTALLATION INSTRUCTIONS

Completing the installation

Installation test cycle

IMPORTANT!

Do this before you wash any items in your washer. This is to check that your washer is installed correctly and that it is functioning correctly prior to use.

Turn your washer on by pressing the ‘POWER’ button.

Select the ‘Quick’ cycle. Ensure the drum is empty and the door closed.

Touch the button. The machine will start to fill.

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Observe the machine for any problems (eg leaking from the hose(s), excess noise orvibrations).

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The washer will beep and display any faults on the screen if there are any problems. Refer to ‘Before you call for Service’ section at the back of this book.

Wait until you see water in the bottom of the drum.

Touch to stop the cycle, then press ‘POWER’ to turn the machine off.

Press ‘POWER’ again, select the ‘Spin’ cycle and touch .

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Check the drain hose is firmly secured to the standpipe or tub, or spigot.

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Observe that the machine pumps out the water, and spins.

IMPORTANT!

If there are any problems, you must address these before proceeding with normal use. The washer will automatically turn off at the end of the cycle if there are no problems.

BEFORE YOU DO YOUR FIRST WASH

Before you start, it is a good idea to go through the following checklist:

Have the packaging and transit bolts been removed?

Is the drain hose threaded through the ‘Ubend’ (with no more than 3/4” (20mm)

extended) and hooked into your standpipe or tub, or attached to a spigot?

Is the hot hose connected to the hot valve (color-coded orange, if present)? Is the

cold hose connected to the cold valve (color-coded white)? Have the faucets been turned on?

Is the machine correctly leveled, feet are locked and cabinet corners clear of the floor

and walls?

Has the power cord been connected to an appropriate power supply and the power

turned on?

Have you performed the installation test cycle?

We recommend you complete your first cycle with a half-load amount of detergent

and without a load in order to remove any residues remaining in the machine from the manufacturing process.

IMPORTANT!

You must ensure all 4transit bolts have been removed from your washer before you start using it. If the transit bolts are not removed, they will damage your washer and YOUR LIMITED WARRANTY WILL BE COMPROMISED.

GETTING STARTED

WARNING!

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

WH2424F model



Sort your washing carefully. Separate white/light colors from dark colors. Wash new, highly colored and dark colored items separately to prevent dye transfer. Refer to the ‘Sorting and loading’ section.

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Load your clothes individually into the wash drum. Close the door.

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Use ‘HE’ or ‘High Efficiency’ liquid, powder or pods. Placeliquid detergent into the correct compartment in the dispenser drawer marked . Ifyou wish to use powdered detergent you MUST remove the liquid detergent insert by firmly grasping and twisting the left hand side of the internal compartment and pulling upwards. If you are using detergent pods place them at the back of the drum before you load your clothing. For more information on detergent refer to the ‘Detergent and fabric softener’ section.

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If you wish to use fabric softener, place it in the compartment marked with a . For more information on fabric softener refer to the ‘Detergent and fabric softener’ section.

IMPORTANT!

Fabric softener should not be used if you have selected the ‘Quick’ cycle.

Liquid detergent in compartment marked

Fabric softener in compartment marked

WH2424F model

1 2

GETTING STARTED

Press ‘POWER’ to activate your washer.

Select your wash cycle by turning the SmartTouch™ Control Dial.

Choose your wash options, if you wish to select options different from the default

options for the cycle.

Touch to start the cycle.

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If you make an invalid selection the washer will beep to alert you.



When the cycle finishes, your washer will perform end of cycle beeps and then turn offautomatically.



If you wish to stop your washer at any point during a cycle simply touch to pause the cycle. There may be a slight delay while the drum comes to a stop, then the door will unlock. Under certain conditions however the door will remain locked for safety reasons (refer to the ‘Safety features’ section).

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If you wish to cancel or change the wash cycle once a cycle has started, simply touch the button then select the new cycle. Touch to restart the washer.

IMPORTANT!



For the best fabric and color care, remove your clothes as soon as the cycle has finished.

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Failure to follow the advice in this guide may result in damage to your garments and your expectations of wash performance may not be met.

3 4

GETTING STARTED

WARNING!

To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.

WH2424P model



Load your clothes individually into the wash drum. Close the door.



If you wish to use fabric softener, place it in the compartment marked with a . For more information on fabric softener refer to the ‘Detergent and fabric softener’ section.

IMPORTANT!

Fabric softener should not be used if you have selected the ‘Quick’ cycle.

Liquid detergent in compartment marked

Fabric softener in compartment marked

WH2424P model

1 2

GETTING STARTED

Press ‘POWER’ to activate your washer.

Select your wash cycle by turning the SmartTouch™ Control Dial.

Choose your wash options, if you wish to select options different from the default

options for the cycle.

Touch to start the cycle.



If you make an invalid selection the washer will beep to alert you.



When the cycle finishes, your washer will perform end of cycle beeps and then turn offautomatically.



If you wish to cancel or change the wash cycle once a cycle has started, simply touch the button then select the new cycle. Touch to restart the washer.

IMPORTANT!



For the best fabric and color care, remove your clothes as soon as the cycle has finished.



Failure to follow the advice in this guide may result in damage to your garments and your expectations of wash performance may not be met.

3 4

WASHER CONTROLS

SmartTouch™ Control Dial

The SmartTouch™ Control Dial provides easy and efficient wash cycle selection. As you rotate the dial, the icon of the wash cycle selected will be illuminated, along with the default settings for that cycle on the right side of the control panel.

SmartTouch™ buttons

The smooth, easy clean buttons enable easy selection of options with lights clearly showing the selections you are making.

Digital display screen

The digital display screen provides feedback on how long the wash cycle has to go. If you have programmed a ‘Delay Start’, the time remaining until the cycle will start will be displayed here, along with any messages to help you with the overall running of your washer (eg user warnings).

Time to go

Your washer displays approximately how many minutes the cycle you are running has remaining, so that you can tell at a glance when your washing will be finished.

Please be aware that a number of factors can influence the overall cycle time, eg the water flow rate, water pressure, whether hot water is being used from the faucet or the water is heated by the internal heater, load size, cycle and option selections. Therefore cycle times will vary. Unexpected events in a wash cycle (eg out of balance, oversudsing) can lengthen the cycle time.

Progress lights

The progress lights indicate what part of the cycle the washer is currently on (wash, rinse or spin). All three lights are on at the beginning of the cycle. The light for the current part of the cycle flashes, and each one goes out when that part of the cycle iscomplete.

Keylock mode

Keylock can be used to lock the buttons on your washer. This will avoid accidental button pushes. For more detail please refer to the ‘Wash cycle options’ section.

Drum light (WH2424F model only)

Your machine has a drum light to help assist you when loading and unloading your washing machine. When you press ‘POWER’, the LED light in the drum will turn on, after2 minutes it will automatically turn off. At the end of the cycle, the drum light will turn on again for 5 minutes to help facilitate unloading.

SAFETY FEATURES

Door lock

The door of your washer will lock once you touch until the machine beeps at the end of the cycle, ensuring safety for you and your family while your machine is operating.

To unlock the door during the cycle:

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You can open the door to add or remove items during the wash simply by touching the button. Note: the door will remain locked until the drum is stationary, if the temperature inside the washer is above 60°C and/or the water level is above the bottom of the door seal (a warning will be displayed in these circumstances, refer to ‘Before you call for service’).

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Simply touch , the machine will pause and the door will automatically unlock if the conditions inside the washer are safe. The button and time to go will flash on the screen while the washer is paused. Open the door and remove or add garments. Close the door and touch to resume the cycle.

Add a Garment

The ‘Add a Garment’ function can be used to interrupt the cycle to add or remove a garment at any time during the wash part of the cycle (as long as the wash temperature selected is lower than ‘Hot’ temperature). Water in the machine will be drained to a level where the door can be opened, if necessary. Refer to ‘Wash cycle options’ for more information.

Opening the door during a power failure

If there is a power failure during a wash cycle your washer will stop and the door will remain locked. You can unlock the washer door to remove your clothes by opening the pump filter cover at the bottom right of your washer. Simply place a coin or key in the slot and tilt it upwards to lever the cover

Door release tab

open, then pull the door release tab.

Manual door opening mechanism

IMPORTANT!

Do not attempt to do this if the water level in the washer is above the level of the door.

When power is restored you will need to restart your machine by simply pressing ‘POWER’. The washer will remember where it was stopped and continue from this point to finish the cycle.

Your washer also has the following protective measures:

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Flood protection – turns off valves and turns pump on if a flood condition is detected.

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Out-of-balance protection – stops and redistributes the load if an unbalanced load condition is sensed, and/or slows the spin speed to compensate.

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Excess suds protection – pauses to allow suds to break down before continuing the cycle.

SORTING AND LOADING

When preparing your wash load there are some important things to consider:

Sorting

Sort items according to color, fabric type, and soil type. Wash fine, delicate fabrics separately from thick, heavy fabrics. Always separate colored items from whites, especially when they are new. Color run could be an issue if you wash items at higher temperatures. Some soils, like mud and blood are best washed in cold water. Oily soils (eg some foods and marks on shirt collars) are best washed in warm water. The following are recommendations for what cycles and settings you may wish to wash different items on, and suggestions for special wash requirements.

ITEMS/WASH REQUIREMENTS

SUGGESTED CYCLE AND OPTIONS*

SUGGESTED TEMPERATURE

Towels Everyday, 1400 or 1100 rpm spin Cool or Warm Sheets, pillowcases Everyday, 1400 or 1100 rpm spin Cool or Warm Bulky items – comforters,

Bulky Cool or Warm

duvets, sleeping bags Shirts, pants, other creasables Perm Press, 800 rpm Cool or Warm Woollens, silks Wool, Handwash, 500 rpm Cool or Warm Delicates, fine fabrics Delicate, Wool or Handwash Cool Jeans Everyday or Heavy Cold or Cool Highly colored items Everyday Cold or Cool Whites, cotton items Cottons, 1400 or 1100 rpm spin Warm or Hot Sportswear, running gear Sports Warm

Have sensitive skin or require extra rinsing?

Sanitize, Rinse+, 1400 or 1100 rpm spin

Extra Hot

Asthma/allergies Sanitize, Rinse+ Extra Hot Lightly soiled items Quick or TimeSaver Cool Muddy, sandy or linty items Everyday, Pre Wash and Rinse+ Cold Smelly washer Drum Clean Extra Hot

* Cycles and spin speeds available will depend on your washer model.

SORTING AND LOADING

Before you load

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Check pockets for items that could damage your clothes or get caught in the washer.

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Close zippers, hooks and eyes, and other fastenings (ie fasten the opening of comforter), and remove loose bra wires. All these can damage both your washer and your clothes.

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Place delicate items, such as lingerie, in a mesh laundry bag before placing in the machine.

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Pre-treat any stains, taking care not to spray pre-treaters on your washer as they can cause damage to the plastic surfaces.

Your washer will be more efficient when washing larger loads, so try to collect enough items to loosely fill the drum when the items are dry.

IMPORTANT!

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Do not overload your washing machine beyond its rated capacity.

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Please do not under any circumstances wash an electric blanket in your washer unless the care label specifically states it is safe to do so.

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Do not wash curtains in this washer, as sunlight makes them brittle and they may disintegrate during washing.

DETERGENT AND FABRIC SOFTENER

Detergent type

Your washer requires low sudsing detergent to prevent oversudsing problems. Low sudsing detergent comes in powder, liquid or pod form and is labelled ‘High Efficiency’ or‘HE’.

Using top loading detergent in your front loader washer may lead to excessive suds formation, which will lengthen the cycle time as the machine waits for the suds to dissolve.

IMPORTANT!

Do not use chlorine based bleaches in the washer as damage to the machine and clothing may result. Wash boosters and additives based on oxygen or containing sodium per carbonate may be used by adding to the detergent in the dispenser as required. Follow manufacturer’s instructions for the correct dosage.

Where do I put my detergent?

Liquid detergent

Add to the main wash compartment on the left side of the dispenser compartment marked with a (A). As the machine fills, water is flushed into this compartment and is mixed with the detergent, the detergent solution is then delivered into the drum. There may be a small volume of water left in the liquid detergent dispenser at the end of the cycle. This is normal.

Powdered detergent

If you wish to use powdered detergent, the liquid detergent compartment MUSTbe removed from the dispenser drawer. To do this firmly grasp and twist the left hand side of the internal compartment and pull upwards (B). To replace the liquid detergent compartment slide it back into the drawer marked (C). Press down in the middle untilit clicks (D).

Detergent dispenser compartment

WH2424F model shown, dispenser compartments in WH2424P models will differ.

Removing the liquid detergent compartment

Replacing the liquid detergent compartment

IMPORTANT!

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If using liquid detergent ensure the liquid detergent compartment is installed.

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If using powder ensure the liquid detergent compartment has been removed.

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Make sure the detergent drawer is completely closed before starting the cycle.

Clicking in the liquid detergent compartment

DETERGENT AND FABRIC SOFTENER

Pods

Detergent pods are a ‘no mess’ alternative to powdered or liquid detergent. Pod type detergent or wash boosters must be placed at the back of the drum prior to loading your clothes. This will ensure they are activated quickly in the wash. Do not place pods in the detergent dispenser drawer or on top of your clothes.

Pre wash

WH2424F model

Liquid detergent

If you wish to use the ‘Pre Wash’ option, liquid detergent is added to the pre wash compartment marked (A). When you select ‘Pre Wash’, water is flushed into the pre wash compartment at the start of the cycle and mixed with the detergent, the detergent solution is then delivered into the drum. There may be a small amount of water left in the pre wash compartment at the end of the cycle. This is normal.

Powdered detergent

If you wish to use powdered detergent, the liquid pre wash compartment MUST be removed from the dispenser drawer. To do this firmly grasp and twist the left hand side of the internal

‘Pre Wash’ option

compartment and pull upwards (B). To replace the liquid pre wash compartment slide it back into the drawer marked (C). Press down in the middle until it clicks (D).

PreWash detergent dispenser compartment

Removing the PreWash liquid detergent compartment

Replacing the PreWash liquid detergent compartment

Clicking in the PreWash liquid detergent compartment

DETERGENT AND FABRIC SOFTENER

WH2424P model

If you wish to use the ‘Pre Wash’ option, liquid or powdered detergent only must be placed in the pre wash detergent compartment on the right side of the drawer, marked with a . When you select ‘Pre Wash’, the pre wash compartment is flushed at the start of the cycle. For more information refer to ‘Wash cycle options’.

‘Pre Wash’ option

Detergent in the PreWash compartment marked

IMPORTANT!

Make sure the detergent dispenser drawer is completely closed before starting thecycle.

How much detergent?

The correct detergent dosage varies depending on the amount of soil in your load, the size of the load and the water quality, so getting the correct dose takes some trial and error. Use the instructions stated on the detergent package as a guide, then alter the dosage according to the results.

If you overdose, you will get over foaming issues, but if you under-dose you will get poor performance and over time your washer will start to smell as scum builds up inside it.

Detergent advice

If your washer smells you are probably not using enough detergent for the soil level

in your loads. Run a ‘Drum Clean’ cycle and either buy a better quality detergent or use a higher dose. If you are using an ‘Eco’ detergent, alternate the use of this with a mainstream detergent. We recommend running your ‘Drum Clean’ cycle with a drum cleaning powder, follow the manufacturers instructions for the correct dosage of detergent. If symptoms persist, contact a service company to clean the bowl.

Add the detergent BEFORE starting the cycle, close the dispenser and do not open it

while the cycle is running.

If you find foam leaking from your washer, check you are using a ‘HE’ or ‘High

Efficiency’ type detergent and check the quantity you are using against the detergent manufacturers recommendation. You may need to reduce the amount you are using.

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