Fisher Paykel CI304PTX1N, CI365PTX1N User Manual

INDUCTION COOKTOP

CI304PTX & CI365PTX

models

USER GUIDE

US CA

CONTENTS

Safety and warnings 2

Introduction 5

Choosing the right cookware 6

Using your induction cooktop 8

Using your cooktop’s special features 14

Cooking guidelines 24

Care and cleaning 26

Troubleshooting 27

Warranty and service 30

IMPORTANT!

SAVE THESE INSTRUCTIONS

The models shown in this user guide may not be available in all markets and are subject
to change at any time. For current details about model and specification availability in
your country, please visit our website listed on the back cover
or contact your Fisher & Paykel dealer.

1

SAFETY AND WARNINGS

IMPORTANT SAFETY INSTRUCTIONS!

Operational

●

Children of less than 8 years old must be kept away from the appliance unless
continuously supervised. This appliance can be used by children aged from 8 years
and above, and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge, if they have been given supervision or instruction
concerning the use of the appliance in a safe way and they understand the hazards
involved. Cleaning and user maintenance shall not be done by children without
supervision.

●

Do not repair or replace any part of the appliance unless specifically recommended in
the manual. All other servicing should be done by a qualified technician.

●

Do not use a steam cleaner to clean your cooktop.

●

Do not place or drop heavy objects on your cooktop.

●

Do not stand on your cooktop.

●

Do not use pans with jagged edges or drag pans across the ceramic glass surface as
this can scratch the glass.

●

Do not use scourers or any other harsh/abrasive cleaning agents to clean your
cooktop, as these can scratch the ceramic glass.

●

If the power supply cable is damaged, it must only be replaced by a qualified
technician.

●

Do not operate your cooktop by means of an external timer or separate remote­control system.

●

Do not cook on broken cooktop — If cooktop should break, cleaning solutions and
spillovers may penetrate the broken cooktop and create a risk of electric shock.
Contact a qualified technician immediately.

●

Clean cooktop with caution — If a wet sponge or cloth is used to wipe spills on a hot
cooking area, be careful to avoid steam burn. Some cleaners can produce noxious
fumes if applied to a hot surface.

●

If the appliance is malfunctioning, it will display an alert code: first note down the
alert code (see section ‘Alert codes’ in this manual), then contact your Authorized
Service Center or Customer Care to arrange for service. Do not use your appliance
until it has been repaired by a Fisher & Paykel authorized technician.

●

CAUTION: The cooking process has to be supervised. A short term cooking process
has to be supervised continuously.

●

This induction cooktop generates and uses ISM frequency energy that heats cookware
by using an electromagnetic field. It has been tested and complies with Part 18 of the
FCC Rules for ISM equipment. This induction cooktop meets the FCC requirements to
minimize interference with other devices in residential installation. Induction cooktops
may cause interference with television or radio reception. If interfence occurs, the
user should try to correct the interference by:

●

Relocating the receiving antenna of the radio or television

●

Increasing the distance between the cooktop and the receiver

●

Connecting the receiver into an outlet different than the receiver.

4

COOKING GUIDELINES

IMPORTANT!

Take care when frying: oil and fat heat up very quickly, particularly if you’re using
PowerBoost. At extremely high termperatures oil and fat will ignite spontaneously and
this presents a serious fire risk.

Cooking tips

●

When food comes to the boil, reduce the temperature setting.

●

Using a lid will reduce cooking times and save energy by retaining the heat.

●

Minimize the amount of liquid or fat to reduce cooking times.

●

Start cooking on a high setting and reduce the setting when the food has heated
through.

Simmering, cooking rice

●

Simmering occurs below boiling point, at around 185OF, when bubbles are just rising
occasionally to the surface of the cooking liquid. It is the key to delicious soups and
tender stews because the flavours develop without overcooking the food. You should
also cook egg-based and flour-thickened sauces below boiling point.

●

Some tasks, including cooking rice by the absorption method, may require a setting
higher than the lowest setting to ensure the food is cooked properly in the time
recommended.

Searing steak

To cook juicy flavoursome steaks:

1 Stand the meat at room temperature for about 20 minutes before cooking.
2 Heat up a heavy-based frying pan.
3 Brush both sides of the steak with oil. Drizzle a small amount of oil into the hot pan and

then lower the meat onto the hot pan.

4 Turn the steak only once during cooking. The exact cooking time will depend on the

thickness of the steak and how cooked you want it. Times may vary from about 2 – 8
minutes per side. Press the steak to gauge how cooked it is – the firmer it feels the more
‘well done’ it will be.

5 Leave the steak to rest on a warm plate for a few minutes to allow it to relax and

become tender before serving.

For stir-frying

●

When stir-frying be careful to lift the pan clear of the surface if tossing the ingredients.
Sliding the pan across the cooktop surface may scratch it.

1 Choose an induction compatible flat-based wok or a large frying pan.
2 Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking

large quantities, cook the food in several smaller batches.

3 Preheat the pan briefly and add two tablespoons of oil.
4 Cook any meat first, put it aside and keep warm.
5 Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a

lower setting, return the meat to the pan and add your sauce.

6 Stir the ingredients gently to make sure they are heated through.
7 Serve immediately.

24

CARE AND CLEANING

WHAT? HOW? IMPORTANT!

●

Everyday soiling
on glass
(fingerprints, marks,
stains left by food or
non-sugary spillovers
on the glass)

Boilovers, melts,
acidic sauces or
marinades and hot
sugary spills on the
glass

Spillover on the
touch controls and
stainless steel trim

1 Switch the power to the

cooktop off at the wall.

2 Apply cooktop cleaner to

a clean lint-free cloth and
rub gently while the glass
is still warm (but not hot!)

3 Rinse and wipe dry with a

clean cloth or paper towel.

4 Switch the power to the

cooktop back on at the
wall.

Remove these immediately
with a fish slice, palette knife
or razor blade scraper suitable
for ceramic glass cooktops, but
beware of hot cooking zone
surfaces:
1 Switch the power to the

cooktop off at the wall.

2 Hold the blade or utensil

at a 30o angle and scrape
the soiling or spill to a cool
area of the cooktop.

3 Clean the soiling or spill up

with a dish cloth or paper
towel.

4 Follow steps 2 to 4 for

‘Everyday soiling on glass’
above.

1 Switch the power to the

cooktop off at the wall.

2 Soak up the spill.
3 Wipe the touch control

area with a clean damp
sponge or cloth.

4 Wipe the area completely

dry with a paper towel.

5 Switch the power to the

cooktop back on at the
wall.

When the power to the
cooktop is switched off,
there will be no ‘hot
surface’ indication but the
cooking zone may still be
hot! Take extreme care.

●

Heavy-duty scourers, some
nylon scourers and harsh/
abrasive cleaning agents
may scratch the glass.
Always read the label to
check if your cleaner or
scourer is suitable.

●

Never leave cleaning
residue on the cooktop:
the glass may become
stained.

●

Remove stains left by
melts and sugary food
or spillovers as soon as
possible. If left to cool
on the glass, they may be
difficult to remove or even
permanently damage the
glass surface.

●

Cut hazard: when the
safety cover is retracted,
the blade in a scraper
is razor-sharp. Use with
extreme care and always
store safely and out of
reach of children.

●

The cooktop may beep
and turn itself off, and the
touch controls may not
function while there is
liquid on them. Make sure
you wipe the touch control
area dry before turning the
cooktop back on.

26

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES WHAT TO DO

The cooktop cannot
be turned on.

The touch controls are
unresponsive.

No power. Make sure the cooktop is

connected to the power
supply and that it is switched
on at the wall. Check
whether there is a power
outage in your home or area.
If you’ve checked everything
and the problem persists,
call your Authorized Service
Centre or Customer Care.

The controls are locked. Unlock the controls. See

section ‘Using your induction
cooktop’ for instructions.

The touch controls are
difficult to operate.

The glass is being
scratched.

Some or all displays
flash
continuous beep.

Pans do not become
hot. The heat setting
display comes on, but
the
when I remove a pan.

and there is a

does not flash

 shows in the

timer display when I
turn on the cooktop.

There may be a slight film of
water over the controls or
you may be using the tip of
your finger when touching the
controls.

Rough-edged cookware. Use cookware with flat and

Unsuitable, abrasive scourer or
cleaning products being used.

Liquid has spilled onto the
touch control area.

There are objects (eg utensils)
on the touch control area.

Several touch controls are
registering continuous contact
(eg due to someone resting
their hand or arm on the touch
control area).

The cooktop is in ‘Display
mode’

Make sure the touch control
area is dry and use the ball
of your finger when touching
the controls.

smooth bases. See ‘Choosing
the right cookware’.

See ‘Care and cleaning’.

Switch the power to the
cooktop off at the wall and
see ‘Care and cleaning’ for
instructions

Remove the objects from the
touch control area.

Remove the cause of
continuous contact.

Contact Customer Care or
your Authorized Service
Centre.

27

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES WHAT TO DO

Some pans make
crackling or clicking
noises.

This may be caused by the
construction of your
cookware (layers of different
metals vibrating differently).

This is normal for induction
cookware and does not
indicate a fault.

The cooktop makes
a low humming noise
when used on a high
heat setting (especially
PowerBoost).

Fan noise coming from
the cooktop.

Pans do not become hot
and

appears in the

display.

 flashes in the display

when you are trying to
set PowerBoost.

The cooktop or a cooking
zone has turned itself off
unexpectedly, a tone
sounds and an error code
is displayed (typically

 or  alternating with

one or two digits in the
cooking zone displays).

This is caused by the
technology of induction
cooking.

A cooling fan built into
your cooktop has come on
to prevent the electronics
from overheating. It may
continue to run even after
you’ve turned the cooktop
off.

The cooktop cannot detect
the pan because it is not
suitable for induction
cooking.

The cooktop cannot detect
the pan because it is too
small for the cooking zone or
not properly centred on it.

PowerBoost is temporarily
unavailable because the
cooktop needs to protect
itself from overheating.

Technical fault. Please note down the error

This is normal, but the
noise should quieten down
or disappear completely
when you decrease the
heat setting.

This is normal and needs
no action. Do not switch
the power to the cooktop
off at the wall while the
fan is running.

Use cookware suitable for
induction cooking. See
section ‘Choosing the right
cookware’.

Centre the pan and make
sure that its base matches
the size of the cooking
zone.

Allow the cooktop to cool
down.

letters and numbers,
switch the power to the
cooktop off at the wall, and
contact your Authorized
Service Centre or Customer
Care with the error code
information.

28

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSES WHAT TO DO

Condensation is forming
on surrounding walls,
cabinetry or your
overhead rangehood.

This is a normal for induction
cooking.
Energy efficient technology
means that no heat is lost to
surrounding surfaces.
This results in condensation
forming on these cooler
surfaces when steam is
produced by cooking.

This is normal for induction
cooking and does not
indicate a fault.
To minimise condensation:

●

Ensure adequate
ventilation when
cooking.

●

Switch your rangehood
on 5 minutes before
cooking and let it run
for at least minutes after
cooking.

●

Use your rangehood on
a lower speed setting
when boiling.

●

Use the cooktop on a
lower heat setting when
boiling.

●

Use pot lids to stop
moisture from escaping.

●

If condensation forms,
wipe down surrounding
walls and cabinetry as
needed.

29

WARRANTY AND SERVICE

Before you call for service or assistance ...

Check the things you can do yourself. Refer to the installation instructions and your
user guide and check that:

1 Your product is correctly installed.
2 You are familiar with its normal operation.

If after checking these points you still need assistance or parts, please refer to the
Service & Warranty book for warranty details and your nearest Authorized Service
Centre, Customer Care, or contact us through our website www.fisherpaykel.com.

Contact details

For replacement parts or if further help is needed concerning this appliance call:

Toll Free 1 888 9 FNP USA (1 888 936 7872)

or write to:

Fisher & Paykel Appliances Inc.
695 Town Center Drive,
Suite 180 Costa Mesa.
CA 92626-1902
USA

or contact us through our web site www.fisherpaykel.com

Complete and keep for safe reference:

Model

Serial No

Pur

Purchaser

Dealer

Suburb

Town

Country

30

.

chase Date

FISHERPAYKEL.COM

© Fisher & Paykel Appliances 2017. All rights reserved.
The product specifications in this booklet apply to the specific products
and models described at the date of issue. Under our policy of continuous
product improvement, these specifications may change at any time. You
should therefore check with your Dealer to ensure this booklet correctly

describes the product currently available.

US CA

59150 A 06.17