Your washer is born from 75 years of Fisher & Paykel laundry innovation. Unlike conventional
machines, Fisher & Paykel clothes washers, through SmartDrive™ technology adapt the wash
action and water levels to save on water and electricity use; making it kinder on your wallet and
the environment.
Intelligent electronics
A powerful microprocessor controls every aspect of
your machine, allowing it to continually monitor and
respond to each wash. This intelligence is the result of
many years of testing and fine-tuning, giving you the
best possible performance.
Direct drive motor
Our revolutionary direct drive motor is capable of
infinite wash actions, continuously adjusting its speed
to the movement of your clothes, removing dirt while
caring for the fabric, delivering the ultimate wash.
Reliability
Your washer has no mechanical brake, pulleys or gears,
which means fewer moving parts and greater reliability.
Saves time
With a top spin speed of 1000 rpm, your washer
removes more water so your clothes dry faster.
Energy conservation
The unique wash action means a typical load uses only
the same amount of electricity as a 100-watt light bulb
left on for an hour.
Eco
Designed to make every drop count, using up to 25%
less water than a traditional rinse.
Contents
Installation Instructions 2
Getting started
Before you do your first wash 5
Using your WashSmart™ washer 6
Using your QuickSmart™ washer 8
Lid lock 10
Wash cycles and options
Wash cycles 11
Selecting wash options and advancing the cycle 12
Water levels 13
Saving water & time – Eco & Quick Wash options 14
Wash options - Soak, Spin Hold, Delay Start options 15
Washing bulky items, Washing woollens 16
Favourite cycle 17
Customising the wash cycles 18
Option adjustment mode 22
Wash temperatures, Rinse options 24
Controlled cold, End of cycle beeps, Auto water fill level 25
Out of balance recovery routine 26
Machine information
Specifications 26
Caring for your washer 27
Additional information 28
Saving water 29
Problem solving
If your washer beeps for help 31
Operating problems 33
Wash problems 34
Manufacturer’s Warranty 36
Customer Care 38
1
Important!
SAVE THESE INSTRUCTIONS
The models shown in this User Guide may not be available in all markets
and are subject to change at any time. For current details about model and
specification availability in your country, please visit our website listed on the
back cover or contact your local Fisher & Paykel dealer.
2
Installation instructions
Unpacking
To ensure the best performance from your new
washer please follow the instructions below.
Removing the packaging
1
Remove the outer packaging.
2
Tilt the machine backwards and walk it off the bottom
packer one foot at a time.
3
Remove the bottom packer from under the machine by
pulling it out the front.
4
Lift the lid and remove the bowl packer from the bowl.
5
Remove the hoses and accessories.
6
Keep the bottom packer and bowl packer in case they
are required for future transit.
Fig.1 Tilt washer backwards to remove packer
Important!
Please ensure that the bottom packer has been removed before operating your machine.
In your clothes washer you will find:
1 hose guide
2 inlet hoses
4 rubber foot inserts (if not already inserted into the feet of your washer)
1 user guide
Location
Your washer must be installed on a level surface, and not on any textured floor coverings
(egcarpet, rugs) to ensure that the opening at the bottom of the machine is not obstructed.
Drain hose
1
Carefully pull the drain hose out from the back of
the machine by pulling the exposed part of the
hose upward and outward.
2
To guide the drain hose over the tub or standpipe
the hose guide MUST be fitted to the drain hose.
To prevent syphoning:
The drain hose should not extend more than
20mm from the end of the guide.
The height of the standpipe or tub should be
between 850 – 1200mm.
The drain hose can be trimmed to length.
3
Place the drain hose in the tub or standpipe.
Pull hose
through
guide
Flex hose
guide apart
Standpipe 850 – 2400 mm
Fig.2 Fitting the drain hose guide
(20 mm)
maximum
Installation instructions
Inlet hoses
Note: new hose sets provided with the machine are to be used to connect
the washer to the water mains. Old hose sets should not be re-used.
1
Connect the straight ends of the inlet hoses to the taps (thereare washers
fitted in both ends). Connect the red connector hose to hot, and the white
connector hose to cold (if your hoses are colour-coded).
2
Connect the elbow ends of the inlet hoses to the corresponding machine
inlet valves.
Inlet valves are marked on the back of the machine.
H = Hot
C = Cold
Minimum height of taps to clear the top of the machine is 1150mm.
Cold supply only:
If you only have a cold water supply, an inlet valve cap (blanking cap) MUST be connected to
the hot inlet valve. The cap prevents water leaking out of the hot valve. The cap is available from
your Fisher & Paykel Dealer or Authorised Repairer, Part No. 388491P. This appliance incorporates
backflow protection complying with AS3500.1. No further backflow protection is required for
connection to the water supply.
Note: your washer does not have an internal heater to heat water.
Inlet hose replacement
We recommend replacing the inlet hoses every 5 years. Hoses should be checked from time to
time and replaced if any wear, cuts, bulges, kinks or leaks are found.
Levelling your machine
It is IMPORTANT to level the machine to ensure even spin
performance.
1
If not already installed, fit the rubber inserts into all 4 feet on
the base of the machine.
2
Move the machine to its final position (we suggest a minimum
clearance of 20 mm each side).
3
Adjust all four feet (wind down) so the machine is level and does not rock.
To check if your machine is level:
Look down on the wash bowl and make sure it sits slightly forward of centre (see Diagram 1).
Close the lid. Visually check that the lid fits evenly on both sides.
diagram in the middle, adjust one of the feet slightly until it matches. The diagram on the top
and bottom are not correct (see Diagram 2).
Diagram 1
Wind left foot down
(out) to correct
Lid alignment
If it does not look like the
Lid
Tap end
Fig.3 Inlet hose ends
Corner cabinets
Adjustable feet
Rubber insert
Fig.4 Adjusting the levelling feet
Diagram 2
3
Machine end
Topdeck
Correct
Wind right foot down
(out) to correct
Incorrect
To check levelling look
down on the wash bowl
4
Turn on the water and check all hose connections for leaks. Check for leaks again after 24 hours.
Topdeck
Topdeck
Fig.5To assess levelling, check lid alignment
Lid
Lid
Make sure there are no kinks in thehoses.
5
Uncoil the power cord, remove and discard the plastic pin cover, and plug into the wall socket.
4
Installation instructions
Water supply
Your cold water should not exceed 35°C and your
hot water should not exceed 65°C. Temperatures
above these may cause the machine to fault or
cause damage to the machine.
If you have an uncontrolled water heating source
(eg a wet back or solar heating system) you should
fit a Safe Valve (sold separately). This will ensure the
hot water temperature remains within safe limits.
Inlet water pressure: Max.1 MPa (150 psi) Min. 34 Pa (5 psi).
Inlet water flow rate: Min. 3 litres/min.
Minimum height of taps to clear the top of the machine is 1150mm.
Hot ‘N’ Safe Valves available are:
RMC TVA 50HF
RMC TVA 75HFS
Adjustable between 35°C – 55°C
RMC TVA 50HP
For instantaneous gas hot water supply
Draining
Regularly check that your standpipe or tub is free from lint or other obstructions, which may
affect how your machine works or may cause flooding.
In multi-storey apartments or any upper floor, the machine should be installed on a drained floor.
Draining must comply with local by-laws.
Clothes washer safety
This clothes washer is not intended for use by children and persons with reduced physical,
sensory or mental capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person responsible for their safety.
Your washer can be opened while it is filling and agitating. Supervise children at all times to
ensure they do not play with the washer.
WARNING!
Electrical Shock Hazard
If you are using an extension cord or a portable electrical outlet device
(eg multi-socket outlet box), ensure that it is positioned so that it does
not come into contact with water or moisture.
Failure to do so may result in death or electrical shock.
Accessories and spare parts
Available from your Fisher & Paykel Dealer or Authorised Repairer.
Inlet Valve CapPart No. 388491P
Hose Inlet Long (2m) Part No. 422680P
Hose Inlet Large Bore Part No. 426123P
Drain Hose Extension Part No. 425627P
Power CordIf the power cord of your clothes washer is damaged it must be replaced
by a Fisher & Paykel Authorised Repairer, as it is not a standard power cord.
Getting started
Thank you for buying a Fisher & Paykel washing machine. We are very proud of this washer and
trust it will serve you well for many years.
At Fisher & Paykel we aim to provide innovative products that are simple to use, ergonomic and
energy efficient. Thousands of tonnes of washing and 75 years of laundry experience have been
programmed into your washing machine to help give you the best possible performance.
We hope you enjoy your new washing machine. We have certainly enjoyed designing it.
Before you do your first wash
You owe it to yourself and your washer to have it installed correctly by a technician from a
Fisher & Paykel Authorised Repairer.
Before you start, it is a good idea to go through the following checklist:
1
Has the basepacker been removed?
2
Is the hot hose connected to the hot valve marked ‘H’? Is the cold hose connected to the cold
valve marked ‘C’?
3
Is the drain hose threaded through the ‘U bend‘ (with no more than 20mm extended) and on to
your standpipe?
4
Are the rubber inserts secured into the feet on the base of your machine and is the machine
levelled? Refer to ‘Installation instructions’, page 3.
5
If you have bought a QuickSmart™ model it is a good idea to check the warm fill temperature
(refer to page 24).
Fig.6 WashSmart™ washer
Fig.7 QuickSmart™ washer
6
Using your WashSmart™ washer
Place the load evenly around the agitator (refer to ‘Sorting’ and ‘Loading’, page 19).
Remove fabric softener dispenser.
A. Detergent
Follow the instructions on the detergent package.
Use the mark on the agitator, nearest to the top of
the clothes, as a guide to the correct amount
of detergent to use (refer to ‘Detergent’, page 20).
Pour the detergent down the centre of the
agitator stem.
Replace the fabric softener dispenser (this stops
small articles falling down the centre of the agitator).
If you wish to use fabric softener, place it in the dispenser
on the top of the agitator (refer to page 21).
Important!
Fabric softener must not be used if you have selected the
ECO option (refer to page 14).
D
Fig.14 Adding fabric softener
Using your QuickSmart™ washer
9
C. POWER
Press POWER to turn the machine on.
Fig.15 POWER button
D. Wash cycles
Select the cycle you want by pressing the WASH CYCLES button located below the REGULAR
cycle indicator. Scroll through the cycles until the light for the one you want is lit.
E. Wash options
Select the WASH TEMP, WATER LEVEL, SPIN SPEED and other wash options (refer to pages 12 – 15).
F. Advance
Use to advance through to the desired part of the wash cycle (refer to page 12).
G. START/PAUSE
Press START/PAUSE to start the machine.
F
G
E
If you wish to stop your QuickSmart™ washer
Press START/PAUSE.
If it is during spray rinse or spin there is a slight delay while the bowl slows to a stop and the lid
is unlocked.
Important!
For best fabric and colour care remove your clothes as soon as the cycle has finished.
10
Lid lock
Your washer has a lid lock, which locks when your
machine is spinning. This ensures the lid cannot be
opened during hazardous parts of the cycle, providing
added safety for you and your family.
The LID LOCKED light (above the START/PAUSE button)
comes on when the lid is locked to tell you when you
cannot open the lid. In short it means you can open the
lid while your washer is filling, agitating and draining,
WashSmart™
but not while it is spinning.
When the LID LOCKED light is on, the lid is locked.
When the LID LOCKED light is off, the lid is not locked
and the lid can be opened.
If the LID LOCKED light is flashing, the lid lock is in the
process of locking or unlocking (ie while the machine’s
bowl slows down or START/PAUSE has been pressed).
During this stage the lid still cannot be opened.
QuickSmart™
Fig.16 LID LOCKED light
Important!
If the lid is left open, the machine will be unable to lock and the cycle will be halted.
The machine will play a tune and the LID LOCKED light will flash until the lid is closed and
START/PAUSE is pressed.
The lid lock remains unlocked for the majority of the cycle allowing you to add clothes,
dissolve detergent or to add fabric softener (if you do not want to use the Automatic Fabric
Softener Dispenser).
The chart below shows the stages when
the lid is locked.
FillUnlocked
AgitateUnlocked
Spray RinseLocked
Deep RinseUnlocked
SpinLocked
Fig.17 Lid lock
Important!
Keep children away from the machine, especially when you are using hot water, as the lid can
be opened during fill and agitate.
DO NOT put anything down the lid lock slot in the top deck of your machine.
*For users in markets with cold supply only, the wash temperature will default to cold.
QuickSmart™ model
REGULARHEAVY DUTY DELICATEWOOL
Wash time12 min15 min6 min6 min
Wash actionREGULARHEAVY DUTYDELICATEDELICATE
Wash temp*WARMWARMWARMWARM
Spray rinse
Rinse
+ cold
deep rinse
Spin speedFASTFAST SLOWMEDIUM
Spin time6 min6 min4 min6 min
*For users in markets with cold supply only, the wash temperature will default to cold.
Spray rinse
+ cold
deep rinse
Spray rinse
deep rinse
+ cold
2 cold
deep
rinses
2 cold
deep
rinses
2 cold
deep
rinses
2 cold
deep
rinses
Spray rinse
+ cold
deep rinse
11
Model variations
WashSmart™ model – Fully featured, with REGULAR, HEAVY DUTY, HAND WASH, ALLERGY and
EASY IRON cycles, and a FAVOURITE cycle.
QuickSmart™ model – REGULAR, HEAVY DUTY, DELICATE and WOOL cycles.
Basic cycle descriptions
REGULAR cycle (with the ECO option) has been designed for normally soiled, everyday washing,
eg sheets, towels, T-shirts.
HEAVY DUTY cycle is for heavily soiled durable garments, eg overalls, jeans, tea towels.
HAND WASH cycle is designed for your most delicate garments and is recommended for all
“Hand wash only” items.
ALLERGY cycle has been designed for those with skin and other sensitivities.
EASY IRON cycle is for items susceptible to creasing, eg shirts, dress trousers.
DELICATE cycle uses a slow, gentle agitation designed to care for your delicate items, eg lingerie,
blouses.
WOOL cycle is for machine washable woollens.
12
Wash options and advancing the cycle
To select the wash options
WashSmart™ model
1
Select the wash cycle, temperature, water
level and spin speed (refer to page 7).
2
Press the OPTIONS button if you want to
choose ECO, SOAK or QUICK WASH (refer to
pages 14 and 15).
3
Press START/PAUSE.
QuickSmart™ model
1
Select the wash cycle, temperature, water
level and spin speed (refer to page 9).
2
If you wish to save water press the ECO
option button (refer to page 14).
3
Press START/PAUSE.
The wash progress lights
WashSmart™
QuickSmart™
Fig.18Selecting wash options
The wash progress lights show all the tasks
your washer will do during the wash cycle.
As each task is completed a light turns
off, so you can tell at a glance how far the
cycle has to go.
Fig.19Wash progress lights
Note: while WashSmart™ model is shown, setting of the
QuickSmart™ model is identical
To advance the wash cycle
1
Press the button with the ‘two arrows’
repeatedly to advance the cycle to the
desired position.
2
Press START/PAUSE.
Fig.20Advancing the wash cycle
Note: each wash progress light equals 3 minutes of agitation. The ECO option wash progress
lights may in some cases wash for longer. This is dependent on the water level. The QUICK WASH
option shortens the agitation time for each progress light (WashSmart™ model only).
Clothes care safeguards
To avoid accidentally damaging your clothes there are a few options that your washer will not
accept. For example, you cannot select a HOT wash on the HAND WASH or EASY IRON cycles
(WashSmart™ model) and DELICATE or WOOL cycles (QuickSmart™ model), nor can you select the
ECO option on anything other than the HEAVY DUTY or REGULAR cycles (both models).
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