This manual is a step-by-step guide that will aquaint you with the system’s features and benefits. It defines the componenb and
their functions, demibes their operation, and instruck you with normal and emergency procedures.
Keepthismanualinaconvenientplacesothatyoucanrefertoitasnecessary.
Congratulations on your ownership of an First Alert Alarm System. You’ve made a
wise decision in choosing it, for it represents the latest in alarm protection
technology today, including microcomputer technology to monitor all system status.
Your system is a UL Listed commercial fire/burglary alarm control/communicator. It
provides up to three forms of protection: fire alarm, burglary alarm and emergency
alarm warning, some or all of which may be included in your system. In addition to
the control panel, your system will include at least one remote control keypad
which provides full control of system operation, external alarm sounders and
various types of sensors such as smoke detectors for fire protection, door/window
contacts for perimeter burglary protection and passive infrared motion detectors for
interior burglary protection.
Please disregard references to burglary and/or emergency protection in the text
that follows if your system does not provide these types of protection.
Your system has five protection zones. Your installer has assigned each of your
system’s sensing devices to one of these zones. For example, warehouse smoke
detectors may have been assigned to zone 01, a fire sprinkler supervisory switch
may have been assigned to zone 02, burglary door/window contacts may have
been assigned to zone 3, etc.. The keypad will display these zone numbers when
an alarm, supervisory or trouble condition is detected.
The fire and emergency protection portions of your system are always on and will
sound an alarm if an alarm condition is detected.
-3-
SYSTEM OVERVIEW
Burglary Protection
Alarms
Memory Of Alarm
The burglary protection portion of your system must be turned on or “armed”
before it can sense burglary alarm conditions and sound an alarm. Your system
can be armed in one of four modes: STAY, AWAY, INSTANT and MAXIMUM.
Refer to the ARMlNG THE SYSTEM sections of this manual for instructions on
using these modes.
Your system also provides a CHIME mode for alerting you to the opening and
closing of doors and windows while your burglary protection is disarmed.
When an alarm occurs, both the keypad and external sounders will sound, and a
message at the keypad will identify the zone(s) causing the alarm. In addition, if
your system is connected to a central monitoring station, an alarm message will be
sent. You may stop the sound by entering the OFF sequence (user code + OFF
key) at your keypad .
When an alarm, supervisory or trouble condition occurs, the keypad displays the
number(s) of the zone(s) that caused the problem, and displays the type of
condition present (ex. FIRE, ALARM, SUPV, CHECK). The display remains until it
is cleared by entering the OFF sequence (user code +.OFF key) a second time.
-4-
ABOUT THE KEYPADS
General
Your keypads allow you to control all system functions. The keypads feature a
telephone style (digital) keypad and a Liquid Crystal Display (LCD) which
shows the nature and location of all occurrences.
The keypads feature a built-in sounder which emits alarm sounds during alarm
conditions and produces warning tones during burglary protection entry (and
exit, if so-programmed) delay periods. The sounder also provides
acknowledgement tones when keys are pressed, and confirmation tones for
successful command entries.
Keypad Displays There are two basic types of keypad displays, Alpha and Fixed-Word, either of
which may have been used in your system.
l
Alpha Keypad Displays feature a 2-line, 32 character alphanumeric Liquid
Crystal Display (LCD) which can display the nature and location of all
occurrences in friendly English.
l
Fixed-Word Keypad Displays are functionally similar to the Alpha Keypads,
except that their LCD display uses pre-designated (fixed) words to identify the
nature and location of occurrences.
Unless stated otherwise, all commands and procedures described herein apply
equally to all keypads.
ALPHA
KEYPAD
-!i-
FUNCTIONS OF THE REMOTE KEYPAD
SEE TYPICAL KEYPAD ON NEXT PAGE
1. DISPLAY WINDOW: Displays zone # and system status
2.
3.
4.
5. piJ
6.
7.
a.
9. piJ
10. H
11.
messages.
q
OFF Key: Silences audible alarm, supervisory and
trouble sounds, clears visual display after problem’s
correction, and disarms the burglary protection.
AWAY Key: Amrs interior and perimeter burglary pro-
Interior burglary protection is not armed, allowing
movement within premises without causing Ialarm.
Entry and exit delays are provided.
MAXIMUM Key: Arms in manner similar to AWAY
key, except no entry delay is provided. An alarm will
occur immediately upon opening any door or window.
This mode provides maximum protection.
q
TEST Key: Tests the burglary and emergency portions of your system.
q
BYPASS Key: Removes individual protection zones
from being monitored by the system.
q
INSTANT Key: Arms in manner similar to STAY key,
but except that no entry delay is provided. An alarm will
occur immediately upon opening any door or window.
CODE Key: Used to assign additional 4-digit user
codes.
CHIME Key: Turns CHIME mode on and off. When
on, with burglary protection disarmed, the openin of a
door or window will sound 3 beeps at your keypad a s).
q
READY Key: Displays all open protection zones.
Burglary zone faults must be corrected or bypassed
prior to arming.
12. m Key: “Quick Arm’ key that permits burglary protection
13. H-m Keys:Used to enter your rl-digit user code.
14. READY INDICATOR: (GREEN) Lit when burglary portion
15. ARMED INDICATOR: (RED) Lit when the burglary portion
16. INTERNAL SOUNDER: Sound is: slow on/off pulsing for
17.
Note: More information about user codes, the various com-
to be armed without use of a user code- Also activates
fire drill.
Most system functions are peiformed by
first entering the 4-di it user code and
then en terin
keys (e.g., 8 FF, A WAY, STAY, etc).
of your system is ready to be am-red (no faults pre-
sent). While burglary protection is disarmed, this indicator goes off and on as protection zones are faulted
and unfaulted.
of our s stem has been armed in STAY, AWAY,
M&IMUtv?or INSTANT mode.
fire alarms, stead dual-tone for burglary and emergency alarms, an d rapid on/off pulsing for supervisory
and trouble conditions. Also “beeps” during other
s stem
\y
q
, B ,
R ave programmed these keys for manual activation of
fire or emergency alarms. /Vote: Other keys may be
available for emergency functions (see page 11).
mand keys, and the emergency keys is provided in the
sections that follow.
functions.(see SUMMARY OF AUDIBLE/
ISUAL NOTIFICATION). .
q
EMERGENCY Keys: Your installer may
one of t e
i!
above command
-6-
TYPICAL ALPHA KEYPAD
Fixed-Word Keypads are functionally similar, except for screen displays.
IMPORTANT!: When entering codes and commands, sequential key depressions must
be made within 2 secpnds of one another. If 2 seconds elapses without a key depression,
the entry is aborted and must be repeated from its beginning.
c
-7-
FIXED-WiifKD KEYPAD DISPLAYS
READY
NOT READY
AWAY
S’TAY
INSTANT
FIRE
ALARM
SUPV
CHECK
AC
NO AC
BAT
TEST
BYPASS
CHIME
The burglary protection is ready to be armed (no faults are present).
The burglary protection is not ready to be armed because one or
more zones are faulted.
All burglary protection,
Note: ‘AWAY” appears when armed AWAY and “AWAY INSTANT
appears when armed MAXIMUM.
Only perimeter burglary protection, such as windows and doors is
armed. Note: “STAY” appears when armed STAY and “STAY
INSTANT” appears when armed INSTANT.
Burglary protection is armed with no entry delay provided. Also see
AWAY and STAY above.
Appears when a fire alarm is detected. Accompanied by a display
of the zone # in alarm.
Appears when any type of alarm is detected. “FIRE” also appears
when a fire alarm is detected. Accompanied by a display of the
zone # in alarm.
Appears when a fire sprinkler system supervisory condition is dete
having the supervisory condition.
Appears when a fire zone wiring fault is detected at any time, or when a DAY(Trouble) / NIGHT(Alarm) burglary zone
fault is detected while burglary protection ls disarmed. Also appears when certain system problems such as phone
line problems are detected.Atxompanied by a display of the zone # in trouble.
Appears when AC power is present.
Appears when AC power is low, or not present. System is operating from backup battery power.
Appears when backup battery is low or disconnected.
Appears when the system is operating in one of its test modes (such as the fire drill test mode).
Appears when one or more zones have been bypassed and are no longer operational.
Appears when the CHIME feature is ON.
interior and perimeter, is armed.
FIXED-WORD DISPLAY
ed. Accompanied by a display of the zone #
-8-
REMOTE KEYPAD USER -CODES
General
Your installer will have programmed a 4-digit user code (known as User Number 2
code) that can. be entered at your keypad to silence/reset alarms, arm/disarm your
burglary protection, bypass protection zones and activate the fire drill test and the
burglary walk test. This code may also be used to assign up to four other user
codes (known as User Number 3-6 codes) and to assign a Duress code
The User Number 3-6 codes are intended for users who need limited and/or
temporary control over system operation. These codes can perform the same
functions as the User Number 2 code except for assigning user codes and
activating the fire drill test.
Duress Code The Duress code (it corresponds to User Number 8) is intended for use when
one is forced to arm or disarm the burglary protection portion of the system under
threat. When used, this code will arm or disarm the system apparently normally,
but will also send a silent alarm message to the central station so that appropriate
action can be taken.
Generally, most keypad functions are performed by first entering the 4-digit user
code and then entering one or more command keys, as described in the sections
that follow. The user code functions are summarized in the table below.
3-6
Yes Yes
Yes
No
No No
8 Emergency)
Yes No
No
No
-9-
REMOTE KEYPAD USER CODES
Quick Arming
mi
To Assign, Change,
or Delete
User Codes
If your system supports “Quick Arming”, the “#” key can be pressed in place of
the user code when arming the burglary protection. The user code is always
required, however, when disarming.
User Number 2 can change, but not delete, his/her own code and can assign,
change, or delete codes for User Numbers 3-8
User Numbers 3-8 cannot assign, change, or delete user codes.
1. Enter the User Number 2 code and press the CODE key.
2. Enter a single-digit User Number (2-8) for the user whose code is to be
assigned, changed, or deleted. Note: The Duress code corresponds to User
Number 8.
3. /f assigning or changing a user’s code, enter the new 4-digit code for that
user. The keypad will beep once, indicating that the new code has been
accepted.
If deleting a user’s code, perform steps 1 and 2 and then stop. After a few
moments the keypad will beep once, indicating that the existing code has been
deleted.
-1 o-
REMOTE KEYPAD EMERGENCY KEYS
Using Your installer may have programmed the keypad’s A, B, or C emergency keys to
Emergency Keys
(for manually activating
silent and/or
audible alarms)
allow manual activation of fire and/or emergency alarms. The functions that might
be programmed are: Fire, Silent Emergency, Audible Emergency, and Personal
Emergenw
.
A fire alarm sends a fire alarm message to the central station* and uniquely
sounds at keypad(s) and external bells and sirens. A FIRE message plus a zone
number (see table on next page) is also displayed.
A silent emergency sends a silent alarm signal to the central station*, but there is
no audible alatm or visual display.
An audible
emergency
sends a signal to the central station* and sounds a loud,
steady alarm at your keypad(s) and at any external sounders that may be connected An ALARM message plus a zone number (see table on next page) is also
displayed.
A personal emergency alarm sends an emergency message to the central
station* and sounds at keypad(s), but not at external bells or sirens. An ALARM
message plus a zone number (see table on next page) is also displayed.
* If connected to a central station.
TO MANUALLY ACTIVATE AN EMERGENCY FUNCTION AT ANY. TIME OF DAY
(SEE TABLE &::A::ON NaCT PAGE)
Press the programmed q , q , or q emergency key for at least two seconds,
or alternatively,
Press both keys of the corresponding q 3@ (A), q &B (B), or H&Q (C) emergency key
pair
at the same time.
1 Also see
-ll-
Duress Code
feature on Paue 9. 1
REMOTE KEYPAD EMERGENCY KEYS
SEE YOUR INSTALLJiR
AND NOTE HERE
THE KEY(S) 81 FUNCTION(S)
PROGRAMMED
FOR YOUR SYSTEM
l
KEY [D] ON YOUR KEYPAD IS NOT ACTIVE HERE.
TYPICAL
KEYPAD
(A)<
(CD
-12-
LE-ITERED
-CD” IS NOT
>
PANIC KEYS
’ USED)
PAIRED
PANIC
KEYS
>
NORMAL STANDBY OPERATION
Your system provides the following indications while the burglary protection is disarmed and there are no alarm,
supervisory, or trouble conditions present:
l
The keypad warning buzzer and external alarm sounders are off.
l
The Alpha keypad’s LCD displays ‘DISARMED protection,or ‘SYSTEM NORMAL” if your system does not provide burglary protection.
The Fixed-Word keypad’s LCD displays “AC”.
READY TO ARM” if your system provides burglary
-13-
General Your fire alarm system is on 24 hours a day, for continuous protection. In the event
In
Case Of Fire
FIRE AL-ARM PROTECTION
of an emergency, the strategically located smoke and heat detectors will automatically send signals to your system, triggering sounds from your keypad and
exterior sounders. A FIRE message will appear at your keypad and remain on until
you silence the alarm and reset the system.
WHEN FIRE ALARM S&NDS ARE HEARD EVACUATE
ALL OCCUPANTS FROM THE PREMISES IrinMEDlATELY
AND NOTIFY YOUR LOCAL FIRE DEPARTMENT.
Your system provides the following indications when your system’s smoke and/or
heat detectors have detected a fire alarm condition.
l
The keypad buzzer produces a slow on/off pulsing sound.
l
The external fire alarm sounders produce either:
0 a steady sound
depending on what your installer selected (check the appropriate box).
l
The kevoad LCD disolavs the word “FIRE” (Aloha) or “FIRE ALARM”
(Fixed-word) along &th*the number of the zone in alarm.
p=&q 1
or
0 a pulsing sound,
ALPHA
l
A fire alarm message is sent to the central station.
FIXED-WORD
If your system has a keypad with a FIRE alarm emergency key, then these
indications may be manually triggered by pressing this key for at least 2
seconds, (or the corresponding emergency key pair), should you become aware
of a fire emergency before your detectors sense the problem.
-14-
FIRE ALARM PROTECTION
Silencing To silence the keypad buzzer and external alarm sounders:
and Resetting
a Fire Alarm
The keypad’s LCD will display “FIRE ALARM SILENCED” (Alpha) or “SF”
(Fixed-Word) to indicate that a fire alarm condition may still be present. The Alpha
ke pad will display the number of the zone in alarm as a Memory of Alarm
in J ication. The Fixed-Word keypad alternates the zone number in alarm with the
“SF” display.
pifz-l I”1
To reset your system’s smoke detectors and the keypad Memory of Alarm
display (after heat or smoke is no longer present):
First determine and correct the cause of the fire alarm condition (e.g., fan smoke from
the smoke detector chamber, reset the pull station, etc.) and then:
Note: To silence and reset a burglary alarm, see page 24.
See the SUMMARY OF AUDIBLE/VISUAL NOTlFlCATION section for
information which will help you to distinguish between FIRE and
BURGLARY alarm sounds.
1 Enter your User Code followed by the OFF key.1
ALPHA
LRe-enter your User Code plus the OFF key:]
FIXED-WORD
-1%
BURGLARY PROTECTION ENTRY/EXIT DELAYS
General
Exit Delay
Alerking Sound
this is active for your
system, and if so,
Exit Delay: [71 seconds
The burglary protection portion of your system has preset time delays, known as
exit delay and entry delay. When you arm your burglary protection, exit delay
gives you time to leave through the entry/exit door without setting off an alarm.
Entry delay gives you time to disarm the burglary protection when you reenter
through the entry/exit door. The burglary protection must be disarmed, however,
before the entry delay period ends, or an alarm will occur. The keypad will beep
slowly during the entry delay period, reminding you to .disarm the burglary
protection.
You can also arm the protection with no entry delay at all by using either INSTANT
or MAXtMUM arming modes. These modes can provide greater security while you
are sleeping or while you are away for extended periods of time.
If active for your system, and if so-programmed by your installer, when arming
your burglary protection AWAY (see page 22) or MAXIMUM (see page 23), slow
beeps will sound from the keypad during exit delay, turning to fast beeps during
the final five seconds of the delay time.
See your installer for your delay times and record them here:
. Entry Delay:
q
seconds
-16-
CHECKING FOR FAULTED BrdtGLARY ZONES
Using the
Ilt READY Key wmdows and other protection zones must be closed or bypassed (see
cl
TYPICAL DISPLAYS
WHEN NOT READY TO ARM
ALPHA
FIXED-WORD
Before arming the burglary protection portion of your system, all protected doors,
BYPASWVG BURGLARY PROTECTION ZONES section), otherwise the
keypad will display a “Not Ready” message, and your keypad’s READY indicator
light will not be lit. The READY (*) key can be used to display all faulted burglary
zones, making it easier for you to secure any open zone.
To display faulted burglary zones, simply press and release the READY (lk) key
(do not enter your user code first). Secure or bypass the zones displayed before
arming the system.
A “Ready” message will be displayed when all protection zones have been either
closed or bypassed and the keypad‘s READY indicator light will be lit.
TO DISPLAY FAULTED ZONES, PRESS THE READY KEY.
INDICATING FAULTED PROTECTlON ZONE
I
TYPICAL DISPLAYS
(AFTER PRESSING READY KEY)
FIXED-WORD
INDICATING “READY TO ARM”
IyI
I
TYPICAL DISPLAYS
FIXED-WORD
-17-
BYPASSING BURGLARY PMECTION ZONES
Using the
6 BYPASS Key
cl
when an OFF sequence
(user code plus OFF) is
This key is used when you want to arm the burglary protection portion of your
system with one or more zones intentionally unprotected. The burglary protection
must be disarmed first.
1. Enter your user code and press the BYPASS key.
2. Enter zone number(s) for the zone(s) to be bypassed (e.g., 02; 03, etc.).
&g/e d/g/t zone “urnbets must be preceded by a zero.
3. When finished, the keypad will momentarily display a “Bypass” message for
each bypassed zone number. Wait for these zones to be displayed, to confirm
their bypass.
4. Arm the system’s burglary protection as usual.
Bypassed zones are unprotected and will not cause an alarm if violated
while your burglary protection is armed.
TO BYPASS ZONES:
l
ENTER USER CODE.
l
PRESS
l
ENTER ZONE Nos.
l
WAIT FOR BYPASSED ZONES
BYPASS
KEY.
TYPICAL MOMENTARY DISPLAYS
OF BYPASSED ZONE
TO BE DISPLAYED.
l
ARM BURGLARY PROTECTION
ALPHA
AS USUAL.
pi7
FIXED-WORD
-18-
BYPASSING BURGLARY PROTECTION ZONES
Quick Bypass
mi
If your system supports “Quick Bypass”, it allows you to easily bypass all open
(faulted) burglary zones without having to enter zone numbers individually. This
feature is useful if, for example, you routinely leave certain windows open when
arming at night.
To use this feature, enter your user code, press the BYPASS key, then stop. In a
few moments, all faulted burglary protection zones will be displayed along with a
“Bypass” message. Wait for all bypassed zones to be displayed, then arm the
burglary protection as usual.
TYPICAL DISPLAYS
/I gR’im
ALPHA ALPHA
I I
FIXED-WORD FIXED-WORD
-19-
ARMING PERIMETER BURGLARY PROTECTION ONLY
WITH ENTRY DELAY ON
Using the Use this key when you are staying inside, but expect someone to use an
entry/exit door later.
1. Enter your user code and press the STAY key.
2. The keypad beeps three times and displays the armed message. The red
ARMED indicator lights.
CHECKNS ~~~ FNLTHI 3. The system arms. A burglary alarm sounds immediately if a protected perimeter
window or non-entry/exit door is then opened, but you may otherwise move
freely throughout the premises.
Later arrivals can enter through an entry/exit door without causing an
alarm, but they must disarm the burglary protection during the entry delay
period to avoid sounding an alarm.
ALPHA
STAY
-2o-
FlXED-WORD
ARMING PERlMETER BURGLARY PROTECTION ONLY
WITH ENTRY DELAY OFF
Using the Use this key when you are staying inside and do not expect anyone to
7
INSTANT Key
cl
[BEFORE ARMING, close( 2. The keypad beeps three times and displays the armed message. The red
use an entry/exit door.
1. Enter your user code and press the INSTANT key.
ARMED indicator lights.
3. The burglary protection arms. A burglary alarm sounds immediately if any
protected perimeter door or window is opened, but you may otherwise move
freely throughout the premises.
An alarm sounds immediately if anyone opens an entry/exit door.
USER CODE + INSTANT KEY
ARMS THE PERIMETER
(INCLUDING ME ENTRY/EXIT DOOR),
WITH NO ENTRY DELAY.
-21-
J
I
I
TYPICAL DISPLAYS
“ARMED INSTANT”
I
ALPHA
AC
STAY
INSTANT
FIXED-WORD
ARMING ALL BURGLARY PROTECTtON
WITH ENTRY DELAY ON
Using the
Use this key when no one will be staying inside.
1.
Enter your user code and press the AWAY key.
2.
The keypad beeps twice and displays the armed message. The red ARMED
indicator lights.
3. You may leave through an entry/exit door during the exit delay period without
causing an alarm.
After exit delay, the burglary protection arms and sounds an alarm immediately
if a protected window or non-entry/exit door is then opened, or if any
movement is detected inside your premises.
You may reenter through an entry/exit door, but must disarm the burglary
protection during the entry delay period to avoid an alarm.
USER CODE
ARMS ALL BURGLARY PROTECTION
(INTERIOR AND PERIMETER),
BUT ALLOWS USE OF THE
ENTRY/EXIT DOOR.
+ AWAY
KEY
rzEzzEq
s
I
TYPICAL DISPLAYS
“ARMED AWAY”
‘YOU MAY EXIT NOW disappears
when eldl delay expires.
ALPHA
1
FIXED-WORD
-22-
ARMING ALL BURGLARY PROTECTION
WITH ENTRY DELAY OFF
Using the
4 MAXIMUM Key
cl
Use this key when the premises will be vacant for extended periods of
time such as vacations, etc., or when retiring for the night and no one will be
moving through protected interior areas.
Enter your USER code and press the MAXIMUM key.
2. The KEYPAD beeps twice and displays the armed message. The red ARMED
I
After eiit delay, the burglary protection arms and sounds an alarm immediately
if any protected door or window is opened, or if any movement is detected
inside your premises.
An alarm sounds immediately, when someone reenters.
TYPICAL DISPLAYS
USER CODE + MAXIMUM KEY
l ARMED MAXIMUM”
ARMS ALL BURGLARY PROTECTION
(INTERIOR AND PERIMETER),
(INCLUDING THE ENTRY/EXIT DOOR
WITH NO ENTRY DELAY).
YOU MAY EXIT NOW’ disappears
when exit delay expires.
ALPHA
FIXED-WORD
-23-
= --
7.
-DISARMING BURGLARY PROTECTI-ON
AND SILENCING BURGLARY ALARMS
Using the
1 OFF Key
0
IMPORTANT:
If you . return and the
main burglary sounder is
on, DO NOT ENTER, but
CONTACT THE POLICE from a
nearby safe location.
If you return after an
alarm has occurred and
the main sounder has
shut itself off, the keypad
will beep rapidly upon your
entering, indicating that an
alarm has occurred during
your absence.
LEAVE IMMEDIATELY, and
CONTACT THE POLICE from a
nearby safe location.
The OFF key is used to disarm the burglary protection and to silence burglary
alarm sounds.
To Disarm Burglary Protection
Enter your user code and press the OFF kev. The, “Ready” message will be
displayed (providing no burglary zone is faulted), and the keypad will beep once
to confirm that burglary protection is disarmed.
To Silence and Reset a Burglary Alarm
SEE IMPORTANT NOTE AT LEFT!
Enter your user code and press the OFF key to silence the alarm (or warning
tones of a Memory of Alarm). Note the zone in alarm on the keypad display, and
make that zone intact (close door, window, etc.). Now re-enter your user code
plus the OFF key again to clear the keypad’s Memory of Alarm display. If the
display will not clear and does not provide a “Ready” message, notify the alarm
agency.
To Silence and Reset a Fire Alarm see page 15.
See the SUMMARY OF AUDIBLE/VISUAL NOTIFICATION section for
information which will. help you to distinguish between FIRE and
BURGLARY alarm sounds.
-24-
BURGLARY PROTECTION EXIT ALARMS
Burglary Protection
Exit Alarm Warning
Displays and Sounds
The burglary protection portion of your system may have been programmed for
this feature.
When arming your burglary protection, if an exit or interior zone contains a fault
during closing at the time the exit delay ends, the alarm sounder and keypad sound
continuously to alert you that an unwanted alarm can be prevented if you take
action:
l
If you disarm the burglary protection during the entry delay period that will
immediate/y follow, the sound stops. The keypad displays ‘CANCELLED
ALARM “or “CA” as well as a zone indication. No messacre is transmitted to the
central station.
l
If the burgiary protection is NOT disarmed during the immediately following entry
delayperiod, the sounds continue until the system is disarmed (or alarm sounder
timeout occurs). The keypad displays “EXIT ALARM” or “EA” as well as a zone
indication. An “exit alarm” messaae will be sent to the central station.
Note: The latter “EXIT ALARM” conditions also result if an alarm from an exit or
interior zone occurs within two minutes after the end of an exit delay.
In any of the above cases, a second OFF sequence (user code + OFF key) will
clear the keypad display.
-25-
EMERGENCY AND 24 HOUR NON-FIRE ALARMS
General
Silencing
and Resetting
an Emergency Alarm
Your system may have sensors which detect non-fire related alarm conditions, such as the
triggering of an HVAC (Heating, Ventilating, or Air Conditioning) temperature sensor, the
pressing of a holdup alarm button, etc. Your system may provide some or all of the
indications listed ‘below, depending on what your installer selected to occur when one of
those conditions is detected.
if your system’s keypad has any active emergency alarm key(s) (see REMOTE KEYPAD
EMERGENCY KEYS on page 11) these indications may be manually triggered by
pressing the appropriate emergency key (or corresponding emergency key pair).
l
The keypad buzzer produces a steady sound (no sound for silent alarms).
l
The external alarm sounders produce a steady sound (no sound for silent alarms).
l
The keypad LCD (Fixed-Word) displays the word “ALARM” and the zone number in
alarm. Alpha keypads also display a description of the zone in alarm (no keypad displays
for silent alarms).
-1 1
ALPHA
l
An emergency alarm message is sent to the central station. .
To silence the keypad buzzer
and external alarm sounders:
Enter your User Code,
To reset the keypad alarm display:
First correct the cause of the alarm
condition, and then:
followed by the OFF key.
The kevoad’s LCD will disolav the
FIXED-WORD
Re-enter your User Code,
followed by the OFF key.
number--of the zone in atarm as
a Memory of Alarm indication.
-26-
SUPERVISORY CONWTIONS
General
If your building has a fire sprinkler system, your installer may have installed a
sensor which monitors the sprinkler system (e.g., to determine whether the main
water gate valve is open or that there is adequate water pressure, etc.). Your
system provides the following indications when a supervisory condition is
detected.
CALL YOUR INSTALLER IMMEDIATELY FOR SERVICE WHEN A
SUPERVISORY INDICATION APPEARS! For servicing information, see page 39.
l
The keypad buzzer produces a rapid on/off pulsing sound.
l
The keypad LCD displays the word “SUPV” and the number of the zone with
the supervisory condition. Alpha keypads also display a description of the zone.
pzzJ 1””
ALPHA
l
A supervisory message is sent to the central station.
Silencing To silence the keypad buzzer:
and Resetting
a Supervisory
1 _ &ter your UsermCode,
L fOllO\
Ned by the OFF key I
Indication The keypad’s LCD will display-the
number of the zone having the
supervisory condition as a Memory
indication.
1
1
FIXED-WORD
To reset the keypad supervisory
display:
First have the cause of the indication
corrected, and
then:
Re-enter your User
followed by the OFF key.
-27-
TROUBLE CONDITIONS
General Your system monitors each of your protection zones and various aspects of
system operation for problems such as wire breaks, loss of AC power, faulted
telephone lines, etc., which compromise proper operation. Your system provides
the following indications when one of these problems is detected.
CALL YOUR INSTALLER IMMEDIATELY FOR SERVICE, WHEN ANY OF
THESE INDICATIONS APPEAR FOR A CONDITION THAT CANNOT BE
CORRECTED BY YOU! For servicing information, see page 39.
l
The keypad buzzer produces a rapid on/off pulsing sound.
l
The keypad LCD displays “AC LOSS” (Alpha) or “NO AC” (Fixed-Word) when AC power
is low or not present.
l
The keypad LCD displays “SYSTEM LO BAT” (Alpha) or “BAT” (Fixed-Word) when your
system’s back-up battery is low or disconnected.
l
The keypad LCD displays “COMM FAILURE” (Alpha) or “FC” (Fixed-Word) when
attempts to send a message to the central station have failed.
l
The keypad LCD (Fixed-Word) displays “CHECK” and a protection zone number (l-5)
or system zone number (6-12) when there is a zone or system related problem. Alpha
keypads also display a description of the zone.
p!zzq pi-
ALPHA .
l
A trouble message is sent to the central station.
FIXED-WORD
Note: If your keypad LCD displays “OC” for more than 5 minutes, then it is not receiving
signals from the control panel. CALL YOUR INSTALLER IMMEDIATELY FOR SERVICE
-28-
TROUBLE CONDITIONS
Silencing To silence the keypad buzzer :
and Resetting
a Trouble Indication
Using the By using the CHIME mode, your system can be set to alert you to the opening of
To reset the keypad trouble display:
Enter your User Code,
followed by the OFF key.
The keypad’s LCD will display the
number of the zone in trouble as
a Memory indication.
First have the cause of the trouble
condition corrected, and then:
Re-enter your User Code,
followed by the OFF key.
CHIME MODE
a door or window while the burglary protection portion of the system is disarmed.
When activated, three tones will sound at the keypad whenever a door or window
is opened. Pressina the READY kev will disolav the ooen txotection points.
To turn Chime Mode on, enter your user code and press the CHIME key. The
CHIME message will appear.
To turn Chime Mode off, enter your user code and press the CHIME key again.
The CHIME message will disappear.
-29-
ACTIVATING A FIRE .DRlLL TEST
Using the
This feature can bei
activated only while the
burglary protection portion
of your system is disarmed
and no alarm, supervisory,
or trouble condition is
present.
Note: Only User Number 2’s code can activate this test.
This test activates the external fire alarm sounders for the purpose of conducting a
fire alarm drill. Your system will remain operational for fire alarm signaling while this
test is active (althouah no messaae will be sent to the central station,unless an
actual alarm occurs).
l
To activate the Fire Drill Test:
Enter User Number 2’s code, followed by the q + q + H keys.
The keypad LCD will display “FIRE DRILL ACTIVE (Alpha) or “TEST dF”
(Fixed-Word) and the external fire alarm sounders will produce either a steady or
a pulsing sound while this test is active, depending on what your installer
selected (see page 14).
m I”1
ALPHA
l
To terminate the Fire Drill
Test:
FIXED-WORD
1 tnter any User Code, followed by the 01-t key. 1
Your system will also autotiatically terminate this test if an alarm, supervisory or
trouble condition is detected while it is activated.
-3o-
ACTlVATlNG A BURGLARY WALK TEST
Using the
5 TEST Key
III
This feature can be
activated only while the
burglary protection portion
of your
disarmed.
Your fire alarm orotection,
however. will remain active
cjurina this test.
IF YOU FAULT A FIRE
ZONE. YOU WILL CAUSE
1 A FIRE ALARM!
system iS
Nofe: UL requires that this test be conducted weekly.
This test is used to check that sensors on all burglary and non-fire emergency
zones are operating properly.
l
With the burglary protection disarmed, close all protected doors, windows, etc.
l
To activate the Burglary Walk Test:
Enter any User Code, followed by the TEST key. 1
I
The external alarm sounders will sound for 1 second and then turn off. The
keypad LCD will display “BURGLARY WALK TEST IN PROGRESS” (Alpha)
or “TEST Cb” (Fixed-Word). The keypad buzzer will beep once every 10
seconds while this test is active.
-1 11
I
ALPHA FIXED-WORD
l
Open and close each protected door and window and walk in front of interior
motion detectors (if used). The keypad will beep 3 times each time a zone is
faulted and will display the number of the faulted zone while the fault remains.
After all protection points have been checked and restored, there should be no
zone numbers displayed. CALL YOUR INSTALLER IMMEDIATELY FOR
SERVICE IF YOU EXPERIENCE A PROBLEM! For servicing information, see
page 39.
l
To terminate the Burglary Walk Test:
I .
Enter any User Code, followed by the OFF key. 1
-31-
sllence Mum,
QUICK GUIDE TO SYSTEM
triter user Code + WI- key.
FUNCTIONS
Amspmtecboninselectedmdewithoutuseotcode.
-32-
SOUND
SLOW WLSING Keypad
and, as selec&d by installer:
n SLOW PULSING or
IiSTEADYExtemal, I
%DY
Keypad&Extemal
RAPID PULSING Keypad
ONE SHORT BEEP
(not repeated), Wm
I
SUMMARY OF AUDIBLE/VISUAL NOTIFICATION
ALPHA & FIXED-WORD DISPLAY KEYPADS
CAUSE
a FIRE ALARM
b. FIRE DRILL
a. BURGLARY or AUDIBLE
EMERGENCY ALARM
b. BURGLA
EXlT ALARM (Exit or interior
~‘~af~&~~h~y ends )
1
I.- .
(If programmeci)
a. SUPERVISORY
b. TROUBLE.
burglary i
c. TROUBLI
d. MEMORY OF ALARM
’
a BURGLARY PROTECTION
DISARMING
b. BURGLARY PROTECTION
ARMING ATTEMPT WITH
ml” “I-El” L1
I” hnCL’ ‘“3NE
c. BYPASS VEI
RY PROTECTION
Fire or DavMioht
- _. --
;& wl&. -.=. .-
E, System problem
RlflCATlON
DISPLAY (Fixed-Word displays are shown in parentheses:
a FIRE plus number and descriptor of zone in alarm (FIRE ALARM plus zone number).
b. flRE DRILL ACTlVE (TEST dF)
I
I
a AlARM plus number and descriptor of zone in alarm (ALARM plus zone number).
1 b.
*If burglary pmtecthn dkxwmd dud/g
1
CANCELLED
l fbw%vwt- rzet -
EXlT ALARM (EA). Sounds continue. Alarm messaoe sent to central station.
.I
a~U;~~plus
..-..--‘I-
b. CHECK plus number and descriptor of zone (CHECK plus zone number).
c, AC LOSS (NO AC), or SYSTEM LOW BAT (BAT), or COMM FAILURE (FC)
I
whena.5&iitedcdnditiondetected. . .
d. FIRE or ALARM olus # and descriotor of zone in alann lflRE and&ALARM ohs zone #),-
I
a. DISARMED/READY TO ARM (AC). Green READY indi&or is lit.
b. FAULT plus number and descriptor of fhe faulted burglary protection zone (NOT READY
plus zone number). Green READY indicator is nnf lii.
ALARM (CA). Sounds
during
number and desctiptor of zone with SUPV condiion (SUPV plus zone
tentrydelayperiad:
message
subsequent entry delay period:
sent to central station.
1
. .
_ ~~~-
1:
giil~b~Eemal
SHORT BEiP evew 10
seaxdsfmmkeypa;d.
TWO SHORT BEEPS,
BURGLARY WALK TEST IN
WALK TEST MODE
BURGLARY ARM ING. AWAY ARMED AWAY
OR MAXIMUM MODE
Aiso,see ‘THREE SHORT BEEPS below.
Red ARMED indicator is
-33-
(AWA
PROGRESS (TEST Cb).
or ARMED MAXIMUM (AWAY INSTANT).
7
it.
---*‘“,,a
b
continued
SOUND
THREE SHORT BEEPS,
SLOW BEEPING, Keypad
SUMMARY OF AUDIBLE/VISUAL NOTIFICATION
ALPHA & FIXED-WORD DISPLAY KEYPADS
CAUSE
a BURGLARY PROTECTION
ARMING, STAY OR
INSTANT MODE
b. BURGLARY PROTECTlON
ZONE FAULTED WHILE
SYSTEM IS IN CHIME MODE
c. BURGLARY PROTECTION
ZONE FAULTED WHILE SYSTEM IS IN BURGLARY WALK
TEST MODE
a. ENTRY DELAY WARNING
b. yy DEL$‘YI&ERT
Peg
1
DISPLAY (Fixed-Word displays are shown in parentheses)
a ARMED STAY (STAY) or ARMED INSTANT (STAY INSTANT).
Red ARMED indicator is lit.
b. CHIME displayed. Pressing READY key will display zone FAULT plus # 8 descriptor
(zone #) of zone while faultal.
c. y4;plus # and descriptor of the faulted burglary protecfion zone (NOT READY plus
a. DISARM SYSTEM OR ALARM WILL OCCUR (no fixed-word display during entry).
Exceedin
b. ;p4E&jWAY (AWAY) or ARMED MAXIMUM (AWAY INSTANT).
the delay time without disarming cams alarm.
pschangetofastduttnglast5secofetidelay.
-34-
PROTECTlOh ZONES LIST
One or more sensing devices will have been assigned by the installer of your alarm system to protection zones 01-05 in
your system. For example, fire sensing devices may have been assigned to zone 05, air conditioning temperature sensors
to zone 02, burglary protection sensing devices to zone 03, and so on.
Zone numbers 07, 95 and 96 represent Keypad “Emergency” alarm functions assigned by the installer (see Page 12).
Zone number 08 IS reserved for Duress signal reporting to the central station. Zone numbers 06 and 19-l 3 report system
conditions.
This chart may be used to record the specific assignments for your system’s zones 01-05, 07, 95 and 96. Your installer will
assist you in recording this information.
PROTECTION ZONE DESCRIPTIONS
Zone
01’
04’
05’
OS
07’
Keypad Emergency
DescricHion
- Bell Supervision Key B (or: rk & #)
08
10
11
12 - Back-up Dialer Supervision -
13
95 Keypad Emergency Key A (or: 1 & *)
96’
* To be filled in
Keypad Emergency Key C (or: 3 & #)
- Keypad Duress -
-Earth Ground Supervisii-
- Main Dialer Supervision -
- Auxiliary Relay Disable -
-35-
FEDERAL COMMUNICATIONS COMMISSION (FCC) Part 15 STATEMENT
This equipment has been tested to FCC requirements and has been found acceptable for us8. The FCC requires the following statement
for your information:
This equipment generates and uses radio frequency ener
manufacturer’s instructions, may cause interference to
the limits for a Class B computing device in accordance with the specifications in Part 15 of FCC Rules, which are desi
reasonable protection against such interference in a residential installation. However, there is no guarantee that inte
y and if not installed and used properly, that is, in strict accordance with the
?
ra io and television reception. It has been type tested and found to comply with
ed to provide
4”
erence will not
occur in a particular installation. If this equipment does cause interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
l
If using an indoor antenna, have a quality outdoor antenna installed.
l
Reorient the receiving antenna until interference is reduced or eliminated.
l
Move the radio or television receiver away from the receiver/control.
l
Move the antenna leads away from any wire runs to the receiver/control.
l
Plug the receiver/control into a different outlet so that it and the radio or television receiver are on different branch circuits.
If necessary, the user should consult the dealer or an experienced radio/television technician for additional suggestions. The user or
installer may find the following booklet prepared by the Federal Communications Commission helpful:
‘Interference Handbook”
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402.
The user shall not make any changes or modifications to the equipment unless authorized by the Installation instructions or User’s
Manual. Ur?autho&ed changes or modifications could void the user’s authority to operate the equipment.
IN THE EVENT OF TELEPHONE OPERATIONAL PROBLEMS
In the event of telephone operational problems, disconnect the controi by removing the pl
that your certified installer demonstrate disconnecting the phones on installation of t
connectron inside the control/communicator. Doing so will result in the loss of your phone lines. If the regular phone works correctly
after the control/communicator has been disconnected from the phone lines, the control/communicator has a problem and should be
returned for repair. If upon disconnection of the control/communicator, there is still a problem on the line, notify the telephone company
that they have a problem and request prompt repair service. The user may not under any circumstances (in or out of warranty) attempt
any service or repairs to the system. It must be returned to the factory or an authorized service agency for all repairs.
from the RJ31 X wall jack. We recommend
e system. Do not disconnect the phone
7
-36-
WARNING!
THE LIMITATIONS OF THIS ALARM SYSTEM
VVhile this system is an advanced design security system, it does not offer guaranteed protection against burglary or fire or other
emergency. Any alarm system, whether commercial or residential, is subject to compromise or failure to warn for a variety of reasons.
For example:
) Intruders may gain access through unprotected openings or have the technical sophistication to bypass an alarm sensor or
disconnect an alarm warning device.
1 intrusion detectors (e.g. passive infrared detectors), smoke detectors, and many other sensing devices will not work without power.
Battery operated devices will not work without batteries, with dead batteries, or if the batteries are not put in properly. Devices
powered solely by AC will not work if their AC power supply is cut off for any reason, however briafly.
) Signals sent by wireless transmitters may be blocked or reflected by metal before they reach the alarm receiver. Even if the signal
path has been recently checked during a weekly test, blockage can occur if a metal object is moved into the path.
b A user may not be able to reach a panic or emergency button quickly enough.
1 While smoke detectors have played a key role in reducing residential fire deaths in the United States, they may not activate or
provide early warning for a variety of reasons in as many as 35% of all fires! according to data published by the Federal Eme
Management Agency. Some of the reasons smoke detectors used in conjunction wrth this System may not work are as fo lows! r
Smoke detectors may have been improperly installed and positioned. Smoke detectors may not sense fires that start where smoke
cannot reach the detectors, such as in chimneys, in walls, or roofs, or on the other side of closed doors. Smoke detectors also may
not sense a fire on another level of a residence or building. A second floor detector, for example, may not sense a first floor or
basement fire. Moreover, smoke detectors have sensing limitations. No smoke detector can sense every kind of fire every time. In
general, detectors may not always warn about fires caused by carelessness and safety hazards like smoking in bed, violent
explosions, escaping gas, improper storage of flammable materials, overloaded electrical arc&s. children playing will matches, or
arson. Depending upon the nature of the fire and/or the locations of the smoke detectors, the detector, even if it operates as
anticipated, may not provide sufficient warning to allow all occupants to escapa in time to prevent injury or death.
) Pas&e Infrared Motion Detectors can only detect intrusion within the designed ranges as diagrammed in their installation manual.
Passive Infrared Detectors do not provide volumetric area protection. They do create multiple beams of protection, and intrusii can
on
be detected in unobstructed areas covered by those beams. They cannot detect motion or intrusion that takes place behind
afy
w k, ceilings, floors, dosed doors! glass partitions, glass doors, or windows. Mechanical tampering, masking, painting or spraying
of any matenal on the mirrors, wmdows or any part of the optical system can reduce their detection ability. Passive Infrared
Detectors sense changes in temperature; however, as the ambient temperature of protected area approaches the temperature range
of 90“ to 105°F (32” to 40°C). the detection perfomrance can decrease.
hXltW&
-38-
(continued) WARNING! THE LlMlTATlONS OF THIS ALARM SYSTEM
l
AiamI warning devices such as
Closed
fikeiy to waken or alert
from a stereo, radio, air conditioner or other appliance, or
Warn hearing-impaired people or waken deep sleepers.
l Telephone lines needed to transmit alarm signals from a premises to a Central monitoring station may be out of service or temporarily
out of service. Telephone lines are also subject to Compromise by sophiicated intruders.
l
Even if the system responds to the emerge
from
l This equipment, like other e&t&al devices, is subject to component failure. Even though this equipment is designed to last as long
as 10 years, the electronic Components co&t fail at any time.
The most Common cause of an alarm system not functioning when an intrusion or fire occurs is inadequate maintenance. This alarm
system should be tested weekly to make sure all sensors and transmitters are working properly.
Wireless transmitters (used with some systems) are designed to provide long battery lie under normal operating condiiions.
of batteries may be as much as 4 to 7 years, depending on the environment, usage, and the specifii wireless devrce bemg us
External factors such as humidity, high or low temperatures, as well as large swings in temperature, may all reduce the actual battery
life in a given installation. This wireless system, however, Can identify a true low battery situation, thus allowing time to arrange a
Change of battery to maintain proteCtion for that given point within the system.
installing an alarm system may make one eligible for lower insurance rates, but an alarm system is not a substitute for insurance.
Homeowners, property owners and renters should continue to act prudently in protecttng themselves and contiiue to insure their lives
and property.
We Continue to develop new and improved protection devices. Users of alarm systems owe it to themselves and their loved ones to
learn about these develooments.
I
or
fX3rtly open doors. ff warning devices sound on a different level of the residence
the situation. In the Case of a monitored a arm system, authorities may not respond appropriately.
people inside the bedrooms. Even
sirens, bells or horns may not alert people or wake up sleepers if they are located
from the bedrooms, then they are k?ss
rsons who are awake may not hear the warning if the alamt is muffled
y passing traffic. Finally. alarm warning devices, however loud, may not
I?
as intended, however, occupants may have insufficient time to protect themselves
“y
on the other
Lange ’
Side of
3
SERVICING INFORMATION
I
Your local authorized service representative is the person best qualified to service your alarm system. Arranging a
regular program with that person is advisable. Your local service representative is:
NAME:
ADDRESS:
PHONE:
.
I
I
I
-39-
ONE YEAR LIMITED
pittwa
znal purchase, under normal use and servfce. Seller’s obtigation is limited to repairing or replacing at its opbon free of charge
for arts,
Se
Corpotion, and its d&ions, subsidiaries and affiliites (“Seller’), 195 Eileen Way, Syosset, New York 11791, warrants its
rt security equipment (the “produCr) to be free from defects in materials and workmanship for one year from date of
At?
labor, or transportation, any product proven to be defective in materials or workmanship under normal u&3 and service.
er shall have no obligation under thus warranty or otherwise if the product is altered or
IP
anyone other than the Seller. In case of defect, contact the security professional who instaled and maintains your security
equipment or tha Seller for product repair.
WARRANTY
im
roperly repaired or sen&ed by
P
This one ear Limited Warranty is in lieu of all other express warranties obli ations or fiabiliiies THERE ARE NO DEPRESS 5
WARRAN!IES, WHICH EXTEND BEYOND THE FACE HEREOF. ANY IMPLlEE WARRANTlES O&ATlCNS OR LlABlLlTlES
MADE BY SELLER IN CONNECTtON WITH THIS PRODUCT, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY,
OR FITNESS FOR A PARTlCULAR PURPOSE OR OTHERWISE, ARE LlMlTED lN DURATlON TO A PERIOD OF ONE YEAR :
;
FROM THE DATE OF ORIGINAL PURCHASE. ANY ACTION FOR BREACH OF ANY WARRANTY, INCLUDING BUT NOT LlMlTED j
TO ANY IMPLIED WARRANTY OF MERCHANTABILR-Y, MUST BE BROUGHT WlTHlN 12 MONTHS FROM DATE OF ORIGINAL
PURCHASE. IN NO CASE SHALL SELLER BE LIABLE TO ANYONE FOR ANY CONSEQUENTlAL OR INCIDENTAL DAMAGES
/
/
FOR BREACH OF THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, OR UPON ANY OTHER BASIS OF LIABIUTY 1
WHATSOEVER, EVEN IF THE LOSS OR DAMAGE IS CAUSED BY THE SELLER’S OWN NEGLIGENCE OR FAULT. Some /
states do not allow limitation on how lona an imolied warrantv lasts or the exclusion or limitation of incidental or conseauential
damages, so the above limitation or excl&ion may not apply to you.
Seller does not represent that the product may not be compromised or circumvented; that
the
product will .prevent any personal
injury or property loss by burglary, robbery, fire or otherwise; or that the product will in all cases provide adequate warning or
protection. Buyer understands that a property installed and maintained alarm may only reduce the risk of a burglary, robbery, fire
or other events occurring without
be no personal inju
INJURY, PROPER %
or property ss as a rest&. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL
DAMAGE OR OTHER LOSS BASED ON A CLAIM THE PRODUCT FAILED TO GIVE WARNING.
roviding an alarm, but it is not insurance or a guarantee that such will not occur or that there will
R,
HOWEVER, IF SELLER IS HELD UABLE, WHETHER DIRECTLY OR INDIRECTLY. FOR ANY LOSS OR DAMAGE ARISING
UNDER THIS UMlTED WARRANTY OR OTHERWISE, REGARDLESS OF CAUSE OR ORIGIN, SELLERS MAXIMUM LIABILITY
SHALL NOT IN ANY CASE EXCEED THE PURCHASE PRICE OF THE PRODUCT, WHICH SHALL BE THE COMPLETE AND
EXCLUSIVE REMEDY AGAINST SELLER. This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state. No increase or alteration, written or verbal, to thii warranty IS authorized.
A DIVISION OF PtTTWAY CORPORATION
172 Michael Drive, Syosset, New York 11791
Oopyight Q 1996 PllTWAY CORPOFtATlON
N8031-1 7/96
Loading...
+ hidden pages
You need points to download manuals.
1 point = 1 manual.
You can buy points or you can get point for every manual you upload.