Firich Enterprise RichPOS-2000 User Manual

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RichPOS-2000 with FIR-ULV600~1G-DVR main board, 8.4 & 14.1 inch LCD’s
Federal Communications Commission (FCC)
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from that to which the receiver is
connected. Consult the dealer or an experienced radio/TV technician for help.
Shielded interconnect cables and shielded AC power cables must be employed with this equipment to insure compliance with the pertinent RF emission limits governing this device. Changes or modifications not expressly approved by the system’s manufacturer could void the user’s authority to operate the equipment.
Declaration of Conformity
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause undesired operation.
Important Safety Information
SAFETY INSTRUCTIONS
1. Please read these safety instructions carefully.
2. Keep this User’s Manual for later reference.
3. Don’t use liquid or spray detergent for cleaning. Use only a moistened sheet or cloth.
4. For pluggable equipment, the socket-outlet should be installed near the equipment and should be easily accessible.
5. Keep this equipment from extreme humidity areas.
6. Lay this equipment on a stable surface when installing.
7. Do not leave this equipment in a non-air conditioned environment, or in a storage temperature above 60C. Such conditions may damage the equipment.
10. Place the power cord so that it will not be stepped on. Do not place anything over the power cord. The power cord must be rated for the product and for the voltage and current marked on the product’s electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for a long time, disconnect the equipment from the mains to avoid damage.
14. Never open the equipment. For safety reasons, qualified service personnel should only open the equipment.
15. If one of the following situations arises, get the equipment checked by service personnel: a. The Power cord or plug is damaged. b. Liquid has penetrated the equipment. c. The equipment has been exposed to extreme moisture conditions. d. The equipment does not work well or you cannot get it work according to the user’s
manual. e. The Equipment has been dropped and damaged. f. The equipment has obvious signs of damage.
Copyright
The information in this guide is subject to change without prior notice. The manufacturer shall not be liable for technical or editorial errors or omissions contained
herein, nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
This manual contains information protected by copyright. No part of this manual may be photocopied or reproduced in any form without prior written consent from the manufacturer.
© 2005 All rights reserved. The software described in this guide is furnished under a license agreement or nondisclosure
agreement. The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
First Edition December 2005
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Introduction 1
RichPOS-2000 Characteristics..............................................................................................1
How to Use This Manual ....................................................................................................... 2
A Visual Tour of RichPOS-2000............................................................................................ 3
8.4” RichPOS-2000 ........................................................................................................ 4
14.1” RichPOS-2000 ...................................................................................................... 4
Single LCD Panel Holder................................................................................................ 5
Dual LCD Panel Holder..................................................................................................5
What comes with RichPOS-2000...................................................................................6
RichPOS-200 Dimensions..............................................................................................7
Connector Panels.................................................................................................................. 9
Font Connector Panel..................................................................................................... 9
Rear Connector Panel.................................................................................................. 10
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Hardware Setup 11
RichPOS-2000 Assembly.................................................................................................... 11
Hard Disk Drive Installation..........................................................................................11
60keys Keyboard Installation........................................................................................ 13
14” 1st TFT-LCD Display Installation............................................................................ 14
8.4” 2nd TFT-LCD Display Installation ......................................................................... 16
VFD Customer Display Installation...............................................................................19
MCR Parameter Modification ....................................................................................... 22
Cash Drawer Installation .............................................................................................. 23
CMOS Setup ....................................................................................................................... 23
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Software Setup 24
Operating System Installation.............................................................................................. 24
Windows 98 SE installation..........................................................................................24
Windows 2K/XP installation..........................................................................................25
Device Driver Installation.....................................................................................................26
Please follow this installation sequence exactly.................................................................. 26
Intel Chip Set Driver Installation for all Windows Operating Systems ................................. 26
VGA Driver Installation........................................................................................................28
852GM driver installation Windows 98 & ME ............................................................... 28
852GM driver installation Windows 2000 & XP............................................................ 30
Enable second LCD panel setting Windows 2000/Windows XP..................................32
LAN Driver Installation.........................................................................................................36
Realtek LAN Driver Installation Windows 98................................................................ 36
Realtek LAN Driver Installation Windows 2000 and Windows XP................................ 38
Audio Driver Installation.......................................................................................................39
Audio Driver Installation for all Windows Operating Systems....................................... 39
USB Driver Installation ........................................................................................................ 41
USB 2.0 Installation for Windows 98 & ME .................................................................. 41
USB 2.0 Installation for Windows 2000 and XP ........................................................... 44
ELO Touch Tools Installation .............................................................................................. 45
ELO Touch Tools Installation for Windows 98.............................................................. 45
ELO Touch Tools Installation for Windows 2000 and Windows XP............................. 47
ELO Control Panel........................................................................................................ 50
TouchKit Tools Installation .................................................................................................. 53
TouchKit Tools Installation for all Windows Operating Systems .................................. 53
TouchKit Control Panel................................................................................................. 56
Wireless LAN Driver Installation for all Windows Operating Systems (Optional).........57
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Specifications 58
RichPOS-2000 (W/O Capture card) Specifications.............................................................58
RichPOS-2000 (W/Capture card) Specifications.................................................................60
MainBoard Configuration.....................................................................................................62
I/O board Configuration.......................................................................................................72
9000CB0810 I/O Board Pin Definition.......................................................................... 72
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Troubleshooting 76
Power is on, but there is no Panel Display................................................................... 76
Cannot Detect HDD......................................................................................................77
Touch Panel Does not Work......................................................................................... 77
ELO Touch Panel Cannot Calibrate Correctly..............................................................77
PS/2 Keyboard is not Functioning Normally................................................................. 77
MCR is not Functioning Properly..................................................................................78
VFD Display is not Functioning Properly...................................................................... 78
LAN is not Functioning Properly................................................................................... 78
COM1, COM2, COM5, COM6 are not Functioning Properly........................................ 78
Cash Drawer Port is not Functioning Properly ............................................................. 79
USB device is not Functioning Properly.......................................................................79
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RichPOS-2000 Characteristics
RichPOS-2000 uses a high speed processor capable of handling a high capacity of data efficiently.
RichPOS-2000 solid quality Aluminum housing distinguishes it from ordinary plastic housings.
The RichPOS-2000 touch terminal all-in-one is a robust, fanless design and is suitable for a multitude of business types.
RichPOS-2000 is very suitable for the retail market environment.
The LCD panel can be tilted at multiple angles for operator ease of use.
RichPOS-2000 functionality extends far beyond the standard setup. RichPOS-2000
can be adapted for a variety of uses with the addition of any of the following options: Capture Card, Magnetic Card Reader, VFD/LCD customer display and Cash drawer, Hard disk, Modem, LAN, Audio devices, Compact Flash, Camera, Biometric reader and a wide variety of USB devices (all available upon request).
RichPOS-2000 security is designed to prevent data theft. The RichPOS-2000 system can be totally diskless or may be equipped with an internal 3.5” HDD. Data Backup can be constrained to Backup Servers in a network environment, or to (optional) removable external Storage devices making it hard to copy data without authority.
RichPOS-2000 is a fanless solution, which utilizes the solid aluminum housing to dissipate any excess heat.
Additionally the aluminum casing also assures compliance to vigorous EMI radiation testing.
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How to Use This Manual
This manual contains all the information you need to set up and use RichPOS-2000. In addition, you can also consult the manuals for the operating system and any additional hardware manuals for peripherals that you may have added.
Chapter 1 Provides an introduction to RichPOS-2000 and this manual.
Chapter 2 Provides all necessary information for all hardware setup.
Chapter 3 Provides the necessary information for installing the video drivers, touch screen
tools, audio, USB and LAN drivers.
Chapter 4 Lists all RichPOS-2000 specifications and Information for the main board
configuration.
Chapter 5 Provides information for troubleshooting the RichPOS-2000.
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A Visual Tour of RichPOS-2000
Before you start, take a few moments to become familiar with RichPOS-2000.
RichPOS-2000
Keyboard Connector Board 9000
C
B0830
HDD Case
HDD
Internal I/O Connector Board 9000CB0810
Front I/O Door
Aluminum Base
Front I/O Panel
Acrylic Top Cover
Memory Heatsink
Rear I/O Panel
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8.4” RichPOS-2000
14.1” RichPOS-2000
Hinge Holder
Blanking Covers
PC Film
Acrylic Front Cover
LCD Panel
Panel Holder
IC Card Reader Connector Board
Aluminum Back Cover
MCR Connector Board
Touch Panel
Inverter
LVDS Converter Board
OSD Keypad
Blanking Covers
Hinge Holder
Panel Holder
Acrylic Front Cover
PC Film
Touch Panel
LCD Panel
Inverter
A/D Board
MCR Connector Board
Aluminum Back Cover
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Single LCD Panel Holder
Dual LCD Panel Holder
Hinge Cover
LCD Mounting Post
Cable Cover
Secondary LCD Mountin
g
Post
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What comes with RichPOS-2000
14” RichPOS -2000
With VFD customer display
14” RichPOS-2000
With 8.4” TFT-LCD Panel customer display
The following items are standard with RichPOS-2000:
Main system with 14” or 8” LCD panel
Power adapter
User’s guide
FIR-ULV600-DVR motherboard
user’s guide
Motherboard chipset driver CD
AC power cord
The following items are optional:
8.4” TFT-LCD Customer Display
60 keys keyboard with Magnetic Card Reader (MCR).
VFD customer display
Wireless LAN
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RichPOS-200 Dimensions
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Connector Panels
Font Connector Panel
I/O Port Connector Type Description USB 3 & 4
USB Type A These are USB version 2.0 ports and can be used
to connect most USB devices.
VGA
VGA Connector The VGA port is for use with an external LCD or
CRT monitor.
K/B
PS/2 Keyboard Connector
The K/B port for an external keyboard.
PWR SW Power Switch
Tactile Switch
ATX power switch function.
PWR LED Power LED
PWR PWR K/B USB VGA LED SW 3&4
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Rear Connector Panel
I/O Port Connector Type Description Power
DC Power Connector Connects RichPOS-2000 to the power supply.
Cash Drawer
RJ11 Connector Cash Drawer Connector, 12 V Actuation support
for solenoid.
Line Out
Earphone Connector The audio port is for speakers.
LAN
LAN RJ45 Connector The LAN port is used to hook RichPOS-2000 to a
local area network.
COM1、COM2 COM5COM6
D-sub Connector
The serial ports COM1/COM2/COM5/COM6 can be used to connect serial devices such as a serial printer or a fax/modem. (Note 1)
COM4
VFD/ COM4 RJ45 Connector
This RJ45 port is used to attach a VFD customer display or may be used as an additional serial port.
USB 1
USB A Connector This is a USB version 1.1 for additional devices
Note1: Com5 & Com6 ports will be assigned with DVR Application
Power
LINE LINE
USB1
LAN COM4
COM2 COM1
COM5 COM6
Cash
Drawer
LPT1
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RichPOS-2000 Assembly
Please make sure that the power supply is disconnected when making any hardware changes to
RichPOS-2000.
Hard Disk Drive Installation
A standard RichPOS-2000 comes without a hard disk drive (HDD), unless it is pre-requested.
Installing a HDD
1. Turn off power and remove power cable from main unit.
2. Remove two screws
from the HDD cover
3. Place HDD on the HDD cover with 4 screws.
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4. Connect the existing 40pin ribbon cable and 4pin power cable to the HHD
5. Screw the cover back to the unit with two screws.
6. Connect the main unit power.
Note: If the HDD does not work normally, please refer to troubleshooting
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60keys Keyboard Installation
Installing60Keys Keyboard
1. Turn off power and remove power cable from RichPOS-2000.
2. The Keyboard is install or
replace at the vertical direction
There are two types of keyboard available , one include USB 4 ports Hub, this is reserved for customer specific devices the other is without USB Hub function, please refer to 9000PB0810 I/O Board Jumper setting USB2 signal routing Jumper J2 and J3
Keyboard Socket
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14” 1st TFT-LCD Display Installation
Installing 1st VGA Display
1. To remove60 Key’s keyboard
2. To remove 2 screw of the cover from the neck
3. Insert 1st LCD Panel Cable through the neck and to Case bottom
LCD Cable
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4. Screw back the front cover with 2 screws
5. Connect the display cable to 36 pin SCSI II connector
6. Put K/B back to the system and Torn on system power
36 PIN SCSI II connector for 1st LCD cable
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8.4” 2nd TFT-LCD Display Installation
Installing 2nd VGA Display
1. To remove60 Key’s keyboard
2. To remove 2 screw of the cover from the neck.
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3. Insert VGA Cable through the neck to Case bottom
4. Mount 2nd VGA Display holder to the neck with 4 screws
5. Screw back the front cover with 2 screws and put K/B back to the system
VGA Cable
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6. connect 2nd VGA display cable to 26pin SCSI II connector
26 PIN SCSI II connector for VGA cable
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VFD Customer Display Installation
An optional VFD customer display can be installed on the back of RichPOS-2000.
Rear view with VFD attached.
Installing a VFD
1. Turn off system power.
2. Make sure that JP8 and JP9 on the M/B are set correctly. It is important to note that the supply voltage for the customer display has been set to +12V, which is for VFD type. If an LCD customer display is chosen, please change it to +5V through JP8 on M/B. Please
refer to page 11 of FIR-ULV600-DVR motherboard manual COM4 Voltage selection and COM4 mode selection.
3. To remove60 Key’s keyboard
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4. To remove 2 screw of the cover from the neck.
5. Insert the VFD cable through the neck to the button
6. Mount VFD module to the neck with 4 screws
V
FD Cable
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7. Screw back the front cover with 2 screws and put K/B back to the system
8. Connect VFD cable to COM4
port
9. Turn on system power.
Note: If the VFD does not display correctly after an application is loaded, please refer to tro ubleshooting.
RJ45 connecto
r
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MCR Parameter Modification
This option is for users who need to customize the MCR parameters for a particular task. Some of the useful parameters include:
The selection of country code, other than the default English. The choice of track combinations. The preamble/post amble codes. The MCR parameters can be modified by using the supplied utility program.
The utility can be found on the CD that came with your system in the “Utilities” folder. The program name is msr_v12_win.zip. If you are upgrading and earlier system to include our MCR reader, then this utility can be located on our website at http://www.firich.com.tw/tech_drivers.htm
in the section labeled as “MSR Utility”.
Unzip this file onto your system hard disk, in a folder of your choice. It will also create 3 subfolders named Disk1, Disk2, and Disk3. Change to the folder “Disk1” and run the “Setup.exe” program, and follow the simple onscreen instructions.
When the installation finishes, you will find that a new folder has been created in your “Program files” folder, labeled as “Decoder” with a subfolder named “S64 Decoder”.
Now change folder to C:\Program Files\Decoder\S64 Decoder and run the program named S64_cfg.exe”.
When the program has loaded please select the Magnic_Reader menu item as in the following picture. By using the 3 top items listed; Interface, Communication and Miscellaneous, you will be able to alter many of the parameters associated with the MCR unit. When you have finished your modifications and are sure that they are set exactly how you want them to be, just click on the menu item Transmit to download the new parameter to the MCR unit. Please refer to the Help menu for any further assistance.
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Cash Drawer Installation
Before connecting the cash drawer to the RichPOS-2000, please make sure the drive voltage and cable pin assignment of the cash drawer matches the definition of the cash drawer port of RichPOS-2000. Please refer to page 21 in the motherboard manual for more information on the Cash Drawer.
Plug cash drawer cable into cash drawer port.
Note: If the cash drawer cannot be detected by the system, please refer to troubleshooting
.
Up to two cash drawers may be driven from this port. Driving voltage of the solenoid is DC+12V. I/O port 280h is used for drawer operation. A test program is supplied, for Linux and Windows, source code of which is available on request by software developers. Hardware logic is as follows. To open drawer1, write 01h to port 280h, wait 200 msec, then write 00h to turn off the drive. To open drawer2, write 02h to port 280h, wait 200 msec, then write 00h to turn off the drive. To test for drawer open, read port 281h, if bit 0=1 then drawer is open, if bit 0=0 drawer is closed.
CMOS Setup
Please refer to the FIR-ULV600-DVR M/B User's Manual Chapter 4 for a detailed description of the BIOS CMOS setup.
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Operating System Installation
Windows 98 SE installation
As it is not possible to attach an IDE CDROM drive to the RichPOS-2000 unit, installing Windows 98 SE may appear to be difficult. There are a number of ways in which Windows 98 SE can be installed.
This is probably the easiest method. This objective is to create a bootable MSDOS Compact Flash that will include all the required
Windows 98 setup files. Items required: A PC or Notebook computer equipped with a CDROM drive, a Compact Flash reader/writer
device, a 128MB or 256MB Compact Flash, a floppy disk drive with an MSDOS boot diskette that also contains the DOS system utilities “Fdisk” and “Format” programs.
* Real-mode CD-ROM drivers You will need real-mode CD-ROM drivers loaded so you can access the Windows 98 Second
Edition CD. If you have ever run Windows 98 SE Setup before and have created a Startup Disk, you can boot and use the CD-ROM drivers included on that disk. If you do not have a Startup Disk, you will need to run the installation program that came with your CD-ROM hardware.
1. Boot the PC or Notebook from the Floppy diskette
2. Insert the 128MB or 256MB Compact Flash into the reader/writer device
3. Use the Format program to format the Compact Flash as a “bootable” FAT16 volume
4. Copy all files from the floppy to the Compact Flash
5. Create a folder called "W98Flat" on the Compact Flash drive (to create a folder, switch to the Compact Flash drive letter and type: MD W98Flat
6. Now, switch to the Windows 98 Second Edition CD-ROM drive and to the Win98 directory
7. Then copy the Windows 98 Second Edition Setup files to the folder you just created on the Compact Flash by typing: Copy *.* < Compact Flash drive letter>\W98Flat
8. After all the files are copied, you may now remove the Compact Flash from the PC
9. Insert the Compact Flash into the RichPOS-2000 (follow instructions earlier in this manual)
10. Modify CMOS BIOS to Boot from Compact Flash
11. Power on the system and the unit should boot MSDOS from the Compact Flash drive
12. At the MSDOS prompt, type FDISK and partition the Hard Disk drive as required
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13. After partitioning is complete, Format the Hard Disk drive
14. At the MS DOS prompt change directory to W98Flat
15. Type Setup and press Enter
16. Follow the onscreen instructions for normal installation of Windows 98 SE
Windows 2K/XP installation
Installing Windows 2K or XP can be performed on the RichPOS-2000 quite simply Items required:
A USB CDROM drive
1. Attach the USB CDROM drive to RichPOS-2000.
2. In the CMOS setup “Advanced Chipset setup” change the item “USB Device Legacy Support” to “All Devices” this will allow booting from any USB bootable device.
3. Power on and modify CMOS BIOS settings to enable the USB CDROM to be the first bootable device (see CMOS setup in the motherboard manual)
4. Insert the 2K or XP CDROM disk into the drive
5. Reboot the system
6. The RichPOS-2000 will boot from CDROM drive and automatically start the setup programs
7. Follow the onscreen instructions for normal installation of 2K or XP
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Device Driver Installation
RichPOS-2000 comes with a variety of drivers for different operating systems.
You will find 1 CD with RichPOS-2000. The CD has all the necessary drivers to setup RichPOS-2000.
Please follow this installation sequence exactly.
Driver installation sequence: Chipset Driver -> VGA Driver -> LAN Driver -> Audio Driver -> USB Driver -> Touch Tools -> FIX
COM PORT Tools The reason to follow our sequence is that IRQ settings will be changed by Windows 2000 and XP
to non supported values, and you may encounter unnecessary problems later.
Intel Chip Set Driver Installation for all Windows Operating Systems
1. Insert the CD into your CD ROM Drive.
2. Locate D:\ULV600.DVR\CHIPSET\INF folder
3. Double click Setup.exe
4. Click Next.
5. Read the License Agreement and click Yes.
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6. Click Next and the drivers for the Intel Chip set will install.
7. When the 'Setup COMPLETE' message appears click Finish to restart your computer.
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VGA Driver Installation
FIR-ULV600-DVR uses only one chipset “852GM” that is capable of driving a single or dual panel display. Only one driver needs to be installed.
852GM driver installation Windows 98 & ME
1. Locate the VGA folder on the utilities CD.
2. Open D:\ULV600.DVR\VGA\INTEL\win9x folder
3. Run setup.exe.
4. Select Next to continue.
5. Read the License Agreement and click Yes.
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6. Click Finish to complete the installation procedure and restart the system.
7. When entering Windows, Windows will find new hardware. Insert Disk Open D:\ULV600.DVR\GRAPHIC\INTEL\WIN9X\WIN9X\ikch8xx.cat folder
Click OK
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852GM driver installation Windows 2000 & XP
1. Open D:\ULV600.DVR\VGA\INTEL\WIN2K_XP folder.
2. Run setup.exe
3. Select Next to continue.
4. Read the License Agreement and click Yes.
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5. Click Finish to complete the installation procedure and restart the system.
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Enable second LCD panel setting Windows 2000/Windows XP.
After you have installed the VGA driver you must adjust the settings. .
10. Right click your mouse anywhere on the desktop then click properties.
11. Click the settings tab.
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12. Click Advanced.
13. Click Intel(R) Extreme Graphics.
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14. Click Graphics Properties.
15. Click Extended Desktop and select Notebook for primary device, monitor for secondary
device.
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16. Click OK.
8. Select the second LCD panel. This is done either by clicking on the number 2 or selecting from
the dropdown menu. For the second LCD panel make sure that Extend my Windows desktop onto this monitor is
selected.
9. Click Apply then click OK to finish the settings.
Note. During boot sequence “No Sync” will appear on the second LCD panel. The boot sequence can take a minute or so when a second LCD panel is installed.
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LAN Driver Installation
Realtek LAN Driver Installation Windows 98
1. Open Device Manger in the System Properties. Select PCI Ethernet Controller
Click Properties
2. Select the General tab. Click Reinstall Driver.
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3. Select Specifily a location, click path “C:\ULV600.DVR\LAN\Realtek\Win98”
Click Next.
4. Select The updated driver [Recommended]. Click Next.
5. Click Next.
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6. Click Finish.
7. Click Yes to restart your computer.
Realtek LAN Driver Installation Windows 2000 and Windows XP
After Windows 2000 is installed the Realtek LAN driver will be automatically installed.
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Audio Driver Installation
Audio Driver Installation for all Windows Operating Systems.
1. Open D:\ULV600.DVR\AUDIO\Realtek
2. double click Setup.exe.
3. Select Next to continue.
Note: For Windows 2K. If you receive this warning message, please click Yes to continue.
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Note: For XP If you receive this warning message, please click Continue Anyway.
4. Click Finish and restart the system.
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USB Driver Installation
USB 2.0 Installation for Windows 98 & ME
1. Open Device Manger in the System Properties.
Select PCI Universal Serial Bus
Click Properties
2. Click Reinstall Driver
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3. Click Next
4. Select Search a better driver than the one your device is using now. [Recommended]
Click Next
5. Select Specify a location, click path “C:\ULV600.DVR\USB2.0\INTEL\WIN98_ME”
Click Next
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6. Click Next
7. Click OK
8. click path “C:\ULV600.DVR\USB2.0\INTEL\WIN98_ME”
Click OK
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9. Click Finish
USB 2.0 Installation for Windows 2000 and XP
For Windows 2000, SP4 must be installed for USB 2.0 support. For Windows XP, SP1 or SP2 must be installed for USB 2.0 support. Note, with lower version service packs only USB 1.1 is supported. This will be indicated in
the device manager as an exclamation icon (!) beside the USB device. Following service pack upgrade, it is NOT necessary to install the Intel USB 2.0 driver.
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ELO Touch Tools Installation
ELO Touch Tools Installation for Windows 98
1. Insert the Utility CD and locate the touch screen folder “D:\Utility\TOUCHSCREEN\ELO
Touch\ELO Win 9X_me”.
2. Run Setup.exe
3. Click Next.
4. Read the “License Agreement” and click Yes if you accept it.
5. Select if you have one or two monitors and click Next.
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6. Select the COM port for the monitor. It is recommended that you select COM3 for primary
touch screen and COM4 for second touch screen. Then click Next.
7. Wait until the ELO Touch Tools have been installed.
8. Select View ELO touch screen control panel and click Finish.
10. Click Yes to restart the system.
11. After the system finishes rebooting follow the directions to calibrate ELO Touch Tools.
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ELO Touch Tools Installation for Windows 2000 and Windows XP
1. Locate D:\Utility\TOUCHSCREEN\ELO Touch
2. Select the relevant ELO folder for the operating system that you are using.
Example. If you are installing for a Windows 2000 or XP then select Elo Touch 2K_XP
3. Run Setup.exe
4. Click Next
5. Check “Install serial Touch screen Drivers.” And Click Next.
6. Read the “License Agreement” and click Yes if you accept it.
FIR-ULV600-DVR Main Board
48
7. Select “Auto-detect Elo devices.” and click Next.
8. Select the COM port for the touch monitor. It is recommended that you select COM3 for
the touch screen, as this port is internally configured for touch operation.
9. Wait until the ELO Touch Tools have been installed.
FIR-ULV600-DVR Main Board
49
10. Select View ELO touch screen control panel and click Finish. IT MAY BE NECESSARY TO RESTART YOUR COMPUTER TO UTILI Z E
YOUR TOUCHSCREEN FEATURES.
11. Click NEXT while this window appears after system finishs rebooting.
12. Click YES to restart your computer again. After the system finishes rebooting follow the directions to calibrate ELO Touch Tools.
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ELO Control Panel
This section explains the different options in the ELO control Panel.
General tab
The general tab allows you to:
Change the COM port your touch screen is set to.
Calibrate the touch screen with the Align button.
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Mode tab
The Buttons tab allows you to:
Adjust all mouse emulation controls.
Change cursor properties
Enable or disable right mouse button utility.
Sound tab
The Sound tab allows you to:
To change sound properties for ELO touch tools.
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Properties tab
The Diagnostics tab allows you to:
View Controller Information.
About tab
The About tab displays Information about ELO Touch systems
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TouchKit Tools Installation
TouchKit Tools Installation for all Windows Operating Systems
1. Locate D:\Utility\TOUCHSCREEN\TouchKit\Driver
2. Select the relevant eGalax folder for the operating system that you are using.
Example. If you are installing for a Windows 98 system, then select Win9x_Me. If you are installing under Windows 2000 or XP then select Win2000_XP
3. Run Setup.exe
4. Click Next
5. Click Next
FIR-ULV600-DVR Main Board
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6. Click Next
7. Click Next
8. Click Next
FIR-ULV600-DVR Main Board
55
9. Click Yes
10. Click Finish to restart your computer again.
After the system finishes rebooting follow the directions to calibrate the Touch screen.
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TouchKit Control Panel
This section explains the different options in the TouchKit control Panel.
General tab
The general tab allows you to:
Change the COM port your touch screen is set to.
Calibrate the touch screen with the 4 pts Cal button.
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Wireless LAN Driver Installation
Wireless LAN Driver Installation for all Windows Operating Systems (Optional)
1. Open D:\Utility\Wireless LAN\802.11b folder
2. Run Setup.EXE
3. Click Next
4. Click Next
FIR-ULV600-DVR Main Board
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CChhaapptteerr 44
SSppeecciiffiiccaattiioonnss
RichPOS-2000 (W/O Capture card) Specifications
System Configuration
CPU (BGA 478)
INTEL
®
Ultra Low Voltage Celeron-M 600MHz (L2:0KB)
Chipset
INTEL
®
852GM (GMCH).
Real-time clock
INTEL 82801DB (ICH4)
Super I/O
Winbond 83627HF
DRAM
One 200-pin SODIMM socket supports 200/266/333 DDR SDRAM. To the maximum of 1GB
VGA controller
On-chip 852GM built-in AGP2.0 4X 3D graphics engine. Shares system DDR SDRAM, 32MB(max). Supports 18bit/24bit single pixel or 36bit/48bit dual pixel color LVDS TFT LCD panel.
Primary LCD Panel
8.4” or 14.1” TFT LCD Panel (800X600/1024x768).
Primary Touch Panel
8.4” ELO 4-wire or 14.1” ELO 5-wire resistive touch panel.
Compact Flash Disk socket
Type I/II Compact Flash™ Disk. The Flash Disk provides 100% compatibility with (IDE2) hard disk.
HDD
Internal 3.5” 40GB hard disk drive (or above).
Power
100 watt external power adapter. (12V / 8.33A)
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I/O Port
Serial Port
4 User available COM ports (COM1 & COM2 &COM5&COM6). 2 System assigned COM ports (COM3 & COM4).
¾ COM3 for primary touch screen. ¾ COM4 for secondary touch screen or customer character
display.
Parallel Port
One Bi-directional Parallel Port, supports ECP/EPP (IEEE1284).
USB port
6 USB 2.0 ports (2*Internal, 4*External)
Cash drawer port
RJ11 Single/Dual Cash drawer port ,12V actuation. Controlled through I/O port 280H
Keyboard Port
One PS/2 keyboard port.
LAN Port
10/100Mbps Ethernet Controller, Realtek RTL8100BL.
VGA Port
Standard VGA Port for second LCD panel.
Audio Port
Integrated Sound Blaster compatible, AC97 Audio Codec. (Realtek ALC202A)
Optional Features
Customer display
Integrated VFD/LCD customer display.
Program keyboard with MCR
Integrated 60Key Keyboard with Single/Dual/Triple Track MCR.
FDD
External USB Floppy disk drive.
CD-ROM
External USB CD-ROM drive.
Power Consumption Power
consumption
40W Idle (Standard system with secondary LCD panel while accessing HDD).
Operating temperature Operating
temperature
0 ~ 35
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RichPOS-2000 (W/Capture card) Specifications
System Configuration
CPU (BGA 478)
INTEL
®
Ultra Low Voltage Celeron-M 600MHz (L2:0KB)
Chipset
INTEL
®
852GM (GMCH).
Real-time clock
INTEL 82801DB (ICH4)
Super I/O
Winbond 83627HF
DRAM
One 200-pin SODIMM socket supports 200/266/333 DDR SDRAM. To the maximum of 1GB
VGA controller
On-chip 852GM built-in AGP2.0 4X 3D graphics engine. Shares system DDR SDRAM, 32MB(max). Supports 18bit/24bit single pixel or 36bit/48bit dual pixel color LVDS TFT LCD panel.
Primary LCD Panel
8.4” or 14.1” TFT LCD Panel (800X600/1024x768).
Primary Touch Panel
8.4” ELO 4-wire or 14.1” ELO 5-wire resistive touch panel.
Compact Flash Disk socket
Type I/II Compact Flash™ Disk. The Flash Disk provides 100% compatibility with (IDE2) hard disk.
HDD
Internal 3.5” 40GB hard disk drive (or above).
Power
100 watt external power adapter. (12V / 8.33A)
I/O Port
Serial Port
2 User available COM ports (COM1 & COM2). 2 System assigned COM ports (COM3 & COM4).
¾ COM3 for primary touch screen. ¾ COM4 for secondary touch screen or customer character
display.
Parallel Port
One Bi-directional Parallel Port, supports ECP/EPP (IEEE1284).
USB port
6 USB 2.0 ports (2*Internal, 4*External)
Cash drawer port
RJ11 Single/Dual Cash drawer port ,12V actuation. Controlled through I/O port 280H
Keyboard Port
One PS/2 keyboard port.
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61
LAN Port
10/100Mbps Ethernet Controller, Realtek RTL8100BL.
VGA Port
Standard VGA Port for second LCD panel.
Audio Port
Integrated Sound Blaster compatible, AC97 Audio Codec. (Realtek ALC202A)
Capture Card
4Ch. BNC Composite Video, NTSC/PAL/SECAM auto sensing
Optional Features
Customer display
Integrated VFD/LCD customer display.
Program keyboard with MCR
Integrated 60Key Keyboard with Single/Dual/Triple Track MCR.
FDD
External USB Floppy disk drive.
CD-ROM
External USB CD-ROM drive.
Power Consumption Power
consumption
50W Idle (Standard system with secondary LCD panel while accessing HDD).
Operating temperature Operating
temperature
0 ~ 35
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62
MainBoard Configuration
LVDS1
JP10 VGA2
VGA1
CN6
USB1 KB/MS
CN10
Button
LED
CN4
J5
JP2
CN5
J4
Power
J7 J6 MIC SPK
USB2 COM4
COM2 COM1
DIO
CF
JP7
Power
DDR DIMM Socket
LAN
J3
IDE1
LPT1
COM5 COM6
JP6
JP5
CN7
JP8 JP9
COM3+USB
JP11
CN3
CN11
+
FIR-ULV600-DVR Main Board
63
This chapter describes how to connect peripherals, switches and indicators to the FIR-ULV600-DVR board.
Label
Function
LVDS1 LVDS LCD Panel connector VGA1 & 2 VGA connector LAN LAN RJ45 connector USB1 USB dual port connector USB2 USB dual port connector COM1 Serial port connectors COM2 Serial port connectors COM4 Serial port connectors KB_MS1 Keyboard & Mouse connector J4 & J5 Fan connectors J6 & CN3 Speaker out connector J7 MIC in connector LPT1 Parallel port connector IDE1 Ultra ATA100 Primary IDE connectors CF1 Compact Flash Storage Card Type II connector PS_ON1 Power on Switch LED1 Power LED CN1 PC/104 Plus connector CN2 Digital I/O connector CN4 External switches and indicators CN5 Power output connector CN6 LVDS back light connector CN7 Multi-function connector CN8 +12V DC power connector CN10 Internal Keyboard connector CN11 Serial port connectors (COM5 & COM6)
JP2 Clear CMOS Setup
JP1 Description Short 1-2
(default)*
Keep CMOS Setup (Normal Operation)
Short 2-3 Clear CMOS Setup
JP7 TFT LCD Voltage ( 5V / 3V ) Setting
JP3 Description
Short 1–2 3V TFT LCD
Short 2–3 5V TFT LCD
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64
JP8 COM4 Voltage Selection
JP4 Description
Short 1-2 +12V Short 2-4 +5V
JP9 COM4 Mode Selection for VFD (factory default setting)
JP5 Description
Short 1-2 Short CTS-RTS Short 3-5 +12/+5V output Short 4-6 Ground output
COM4 Mode Selection for RS-232 device
JP5 Description
Short 1-3 CTS Short 2-4 RTS
JP5 COM2 RI Function Setting
JP6 Description
Short 1-2 RI is +5Volt output Short 3-4 RI function Short 5-6 RI is +12 Volt output
JP6 COM1 RI Function Setting
JP7 Description
Short 1-2 RI is +5 Volt output Short 3-4 RI function Short 5-6 RI is +12 Volt output
JP11 COM5 & COM6 RI Function Setting
PIN Description
Short 1-2 RI is +12 Voltage output Short 3-4 RI is +5 Voltage output
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LVDS1 LVDS Function Setting
PIN No. Description PIN No. Description
1 GROUND 2 GROUND 3 CH1 DATA3+ 4 CH1 DATA3­5 CH1 CLK+ 6 CH1 CLK­7 CH1 DATA2+ 8 CH1 DATA2-
9 CH1 DATA1+ 10 CH1 DATA1­11 CH1 DATA0+ 12 CH1 DATA0­13 GROUND 14 GROUND 15 CH2 DATA3+ 16 CH2 DATA3­17 CH2 CLK+ 18 CH2 CLK­19 CH2 DATA2+ 20 CH2 DATA2­21 CH2 DATA1+ 22 CH2 DATA1­23 CH2 DATA0+ 24 CH2 DATA0­25 GROUND 26 GROUND 27 LCD power 28 LCD power 29 LCD power 30 LCD power
VGA1 15 Pin Female Connector
PIN Description PIN Description
1 RED 2 GREEN
3 BLUE 4 NC
5 GROUND 6 GROUND
7 GROUND 8 GROUND
9 VCC / NC 10 GROUND 11 NC 12 DDC DAT 13 HSYNC 14 VSYNC 15 DDCCLK
VGA2 10 Pin Box Header Connector
PIN Description PIN Description
1 RED 6 DDCCLK
2 GREEN 7 DDCDAT
3 BLUE 8 GROUND
4 HSYNC 9 GROUND
5 VSYNC 10 GROUND
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66
LAN1 RJ45 Connectors (10 / 100M )
PIN Description PIN Description
1 TX+ 7 N/C
2 TX- 8 N/C
3 RX+ 9 Speed +
4 N/C 10 Speed -
5 N/C 11 Active/LINK +
6 RX- 12 Active/LINK -
USB1 & USB2 2 Ports USB Connect (USB 2.0)
PIN Description PIN Description
1 VCC 5 VCC
2 DATA0- 6 DATA1-
3 DATA0+ 7 DATA1+
4 GROUND 8 GROUND
COM1 D-SUB Serial Port Connector
PIN Description PIN Description
1 DCD 6 DSR 2 RXD 7 RTS 3 TXD 8 CTS 4 DTR 9 RI 5 GROUND
COM2 D-SUB Serial Port Connector
PIN Description PIN Description
1 DCD 6 DSR 2 RXD 7 RTS 3 TXD 8 CTS 4 DTR 9 RI 5 GROUND
COM4 RJ-45 Serial Port Connector
PIN Description PIN Description
1 +12/+5V 2 +12/+5V or CTS 3 GROUND 4 GROUND or RTS 5 DTR 6 DSR 7 TXD 8 RXD
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67
COM5 & COM6 Serial Port Box Header Connector
PIN Description PIN Description
1 (DCD5) 2 (DSR5) 3 (RXD5) 4 (RTS5) 5 (TXD5) 6 (CTS5) 7 (DTR5) 8 (RI5)
9 GROUND5 10 GROUND5 11 (DCD6) 12 (DSR6) 13 (RXD6) 14 (RTS6) 15 (TXD6) 16 (CTS6) 17 (DTR6) 18 (RI6) 19 GROUND6 20 GROUND6
KB_MS1 Mini DIN Keyboard / Mouse Connector
PIN Description
1 KEYBOARD DATA 2 MOUSE DATA 3 GROUND 4 +5V 5 KEYBOARD CLOCK 6 MOUSE CLOCK
J4 & J5 CPU FAN & Case FAN Connector
PIN Description
1 Rotation Signa
2 +12V
3 l Ground
J6 Speaker out Connector
PIN Description PIN Description
1 NC 2 GROUND
3-5 Line Out (Left) 4-6 Speaker Out (Right)
J7 Microphone in Connector
PIN Description PIN Description
1 NC 2 GROUND
3-5 MIC In 4-6 NC
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IDE1 IDE Interface connector
PIN Description PIN Description
1 RESET# 2 GROUND
3 DATA 7 4 DATA 8
5 DATA 6 6 DATA 9
7 DATA 5 8 DATA 10
9 DATA 4 10 DATA 11 11 DATA 3 12 DATA 12 13 DATA 2 14 DATA 13 15 DATA 1 16 DATA 14 17 DATA 0 18 DATA 15 19 GROUND 20 N/C 21 DRQ 22 GROUND 23 IOW# 24 GROUND 25 IOR# 26 GROUND 27 CHRDY 28 REV. PULL LOW 29 DACK 30 GROUND 31 INTERRUPT 32 N/C 33 SA1 34 PD66 SELECT 35 SA0 36 SA2 37 HDC CS0# 38 HDC CS1# 39 HDD ACTIVE# 40 GROUND 41 +5V 42 +5V 43 GND 44 N/C
LPT1 LPT1 Box Header connector
PIN Description PIN Description
1 STROBE# 14 AUTO FORM FEED #
2 DATA 0 15 ERROR#
3 DATA 1 16 INITIALIZE
4 DATA 2 17 PRINTER SELECT IN#
5 DATA 3 18 GROUND
6 DATA 4 19 GROUND
7 DATA 5 20 GROUND
8 DATA 6 21 GROUND
9 DATA 7 22 GROUND 10 ACKNOWLEDGE 23 GROUND 11 BUSY 24 GROUND 12 PAPER EMPTY 25 GROUND 13 PRINTER SELECT 26 NC
FIR-ULV600-DVR Main Board
69
CF1 Compact Flash Storage Card Socket pin assignment
PIN Description PIN Description
1 GROUND 26 PULL DOWN
2 D3 27 D11
3 D4 28 D12
4 D5 29 D13
5 D6 30 D14
6 D7 31 D15
7 CS1# 32 CS3#
8 N/C 33 N/C
9 GROUND 34 IOR# 10 N/C 35 IOW# 11 N/C 36 VCC 12 N/C 37 IRQ15 13 VCC 38 VCC 14 N/C 39 MASTER/SLAVE 15 N/C 40 N/C 16 N/C 41 RESET# 17 N/C 42 IORDY 18 A2 43 DREQ 19 A1 44 DACK# 20 A0 45 ACTIVE# 21 D0 46 PDIAG# 22 D1 47 D8 23 D2 48 D9 24 N/C 49 D10 25 PULL DOWN 50 GROUND
CN2 DGI/O Connector
PIN Description PIN Description
1 GROUND 2 DGI/O OUT 0
3 DGI/O IN 0 4 +12V
5 DGI/O OUT 1 6 GROUND
CN3 Line out connector
PIN Description PIN Description
1 LINE Out (Left) 2 GROUND
3 LINE Out (Right) 4 GROUND
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70
CN4 Power SW/ LED Connector
PIN Description PIN Description
1 LED ON + 2 LED OFF +
3 GROUND 4 PS ON
CN5 Connector
PIN Description PIN Description
1 2
3 4
CN6 LCD Back Light Connector
PIN Description PIN Description
1 +12V 2 +12V
3 GROUND 4 GROUND
5 Back Light enable
CN7 Multi-function connector ( USB 2.0 and COM3 )
PIN Description PIN Description
1 +5V 2 +5V
3 USB- (USB2.0) 4 USB- (USB2.0)
5 USB+ (USB2.0) 6 USB+ (USB2.0)
7 GROUND 8 GROUND
9 DTR 10 CTS 11 RTS 12 TX 13 RX 14 DSR
CN8 +12V DC Power Connector
PIN Description PIN Description
1 +12V 2 GROUND
3 +12V 4 GROUND
CN10 6 Pin Keyboard Connector
PIN Description
1 +5V 2 KEYBOARD CLOCK 3 PC KB CLOCK
FIR-ULV600-DVR Main Board
71
4 KEYBOARD DATA 5 PC KB DATA 6 GROUND
J2&J3
KB/MSR and W/IC Card Reader
J1
1-3
Short
2-4
Short
USB2 Signal routing Jumper mode 1 (factory default setting)
USB2 go directory to CON3 SCSI II Connector reserved for USB wireless LAN
J2 J3
3-5
Short
1-3
Short
4-6
Short
2-4
Short
USB2 Signal routing Jumper mode 2
USB2 go via K/B with USB Hub (9000CB0770) and back to CON3 SCSI II Connector
J2 J3
1-3
Short
3-5
Short
2-4
Short
4-6
Short
FIR-ULV600-DVR Main Board
72
I/O board Configuration
The 9000CB0810 board carries the following signals to the main board. Including: LCD, inverter, COM3, Keyboard, VGA and USB port.
9000CB0810 I/O Board Pin Definition
CON1 26pin SCSI II connector for 2nd LCD Display
PIN No. Description PIN No. Description
1
RED
14
GND
2
+12V
15
GND
3
GREEN
16
GND
4
+12V
17
GND
5
BLUE
18
GND
6
+12V
19
GND
7
DDC DAT
20
GND
8
+12V
21
GND
9
HSYNC
22
GND
10
+12V
23
GND
11
VSYNC
24
GND
12
GND
25
GND
13
DDC CLK
26
GND
CON9
CON7
CON5
CON4
CON2
CON6
CON1
CON3
CON8
P1
J1
J2
J3
9000PB0810
1
10
1
10
110
1 2
2 1
19 20
20 19
2
1
2
5
6
5
6
9
1
2
1
2
3
4
1
4
1
2
35
20 36
18
17
19
1
2
15
14
25
26
12
13
2 1
10
9
1
4
25
12
14
1
15
2
FIR-ULV600-DVR Main Board
73
CON2 Connects to the main board VGA port VGA2
PIN No. Description PIN No. Description
1
REDC
6
GND
2
DDC DAT
7
HSYNC
3
GREENC
8
GND
4
DDC CLK
9
VSYNC
5
BLUEC
10
GND
CON3 36pin SCSI II connector for 1st 8.4”, 14” LCD Display
PIN Description PIN Description
1 TX 19 DSR
2 RTS 20 RX
3 DM-3 21 Vcc
4 GND 22 DP-3
5 PVDD 23 PVDD
6 RX0- 24 RX0+
7 RX1- 25 RX1+
8 RX2- 26 RX2+
9 RX CLK- 27 RX CLK+ 10 RX3- 28 RX3+ 11 GND 29 GND 12 GND 30 Vcc 13 GND 31 GND 14 KB-CK 32 Vcc 15 KB-DA 33 PC-CK1 16 GND 34 PC-DA1 17 VIN 35 VIN 18 GND 36 ON/OFF
CON4 LCD LVDS signal connector connects to the main board LVDS1
PIN Description PIN Description
1 PVDD 11 RX2-
2 PVDD 12 RX2+
3 RX0- 13 GND
4 RX0+ 14 GND
5 NC 15 RX CLK-
6 GND 16 RX CLK+
7 RX1- 17 GND
8 RX1+ 18 GND
9 GND 19 RX3­10 GND 20 RX3+
FIR-ULV600-DVR Main Board
74
CON5 Inverter and K/B signal connector connects to the main board CN6 and CN10
PIN No. Description PIN No. Description
1
Vcc
6
GND
2
KB-CK
7
VIN
3
PC-CK
8
VIN
4
KB-DA
9
GND
5
PC-DA
10
ON/OFF
CON6 COM3/USB x2 signal connector connects to the main board CN7
PIN No. Description PIN No. Description
1
DM-1
6
DSR
2
DP-1
7
TX
3
DM-0
8
RX
4
DP-0
9
NC
5
Vcc
10
RTS
CON7 60Keys Keyboard signal connector
PIN Description PIN Description
1 GND 11 GND
2 GND 12 RXD2
3 DM-31 13 TXD2
4 DP-31 14 RTS2
5 DM-00 15 CTS2
6 DP-00 16 DTR2
7 PC-CK1 17 DSR2
8 PC-CK 18 NC
9 PC-DA1 19 +12V 10 PC-DA 20 +12V
CN8 USB1 Connector
PIN Description
1 +5V 2 D­3 D+ 4 GND
FIR-ULV600-DVR Main Board
75
P1 4Pin Power Connector
PIN Description
1 +12V 2 GND 3 GND 4 +5V
A 4-wire cable connects the P1 of 9000PB0810, the supplies DC +12v and DC +5V power for 60keys Keyboard, 1st and 2nd LCD panel
FIR-ULV600-DVR Main Board
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CChhaapptteerr 55
TTrroouubblleesshhoooottiinngg
Please note that the following troubleshooting guide is designed for people with strong computer hardware knowledge such as System Administrators and Engineers.
Power is on, but there is no Panel Display
A) Check that the mainboard Power LED is on when the power adapter power switch is in
the on position. Ensure that the correct AC voltage is selected (the voltage switch is located beside the power switch).
B) Check that the Power are running when system power is on.
B-1)
Check whether the ATX power switch cable is properly connected to mainboard
CN2 (Please refer to page7 in the FIR-ULV600-DVR User’s guide).
C) Please ensure that the IDE cable is properly connected to the HDD and the red stripe on
the ribbon cable should align with IDE1 on the IDE connector of HDD.
D)
Reset CMOS DATA by shorting mainboard JP1 PIN2 and PIN3 for a few seconds (Please refer to page49 in the FIR-ULV600-DVR User’s guide).
E) Check if the system is beeping.
E-1)
A single long repeated beep indicates that a DRAM error has occurred. Make
sure DRAM is properly installed or replace DRAM.
E-2) One short beep after power on, means system is ok, but LCD panel or VGA
interface could be defective.
E-2-1) INIT display should be set for AGP in the COMS setup. E-2-2) LVDS board connection to mainboard LVDS1 could be defective. E-2-3) The connection between the LVDS board and the LCD panel is not
completely.
E-2-4) The LCD cable could be defective. E-2-5) The Inverter cannot produce backlight. E-2-6) The LCD panel could be defective.
To check where the problem could be:
Please connect a VGA monitor to the VGA port. If the VGA monitor is display normally, one of the problems above is occurring, otherwise it could be the mainboard is not functioning properly.
FIR-ULV600-DVR Main Board
77
Cannot Detect HDD
A) IDE cable is not connected properly to mainboard IDE1 or it could be defective. B) HDD power cable is not connected properly to the I/O board or it could be defective. C) Check CMOS setup, set IDE HDD to Auto detects. D) On-board IDE port could be defective.
Touch Panel Does not Work
A) Check CMOS settings, COM3 needs to be “Enabled”. The correct settings are “3E8h”
and “IRQ10”.
B) Check that there are no conflicts between COM3 IRQ10 and any other devices. C) Check that the ELO driver or the TouchKit driver has been properly installed. Or try to re-
install again (Please refer to the ELO driver installation or the TouchKit driver).
D) Check that the ELO controller or the TouchKit driver on COM3 has been detected during
the ELO driver or the TouchKit driver installation. If yes, than check that the flat cable from the ELO touch screen or the TOUCHKIT touch screen has been properly connected to the ELO controller or the TouchKit controller (
Attention: Pin1 mark should be on the
same side as the ELO controller).
E) Check that the ELO controller or the TouchKit controller Green LED is blinking?
If no, there is no DC+5V support for the ELO controller or the TouchKit controller from
the mainboard.
E-1) Check that the COM3 cable is properly connected between mainboard CN5 and
the Touch screen controller .
F) Touch screen controller could be defective or the touch panel could be defective.
ELO Touch Panel Cannot Calibrate Correctly
A) Please replace the ELO controller, and re-calibrate. If this works, change back to the
original ELO controller, and re-calibrate.
B) If the ELO touch panel still cannot calibrate correctly after changing to a new ELO
controller, the touch panel may be not installed properly or it could be defective.
PS/2 Keyboard is not Functioning Normally
A) Make sure the keyboard is properly connected to the PS/2 keyboard port before the
system is powered up. If the keyboard is connected after Windows2000 has been booted, the keyboard will not work.
B) Check that the LED on the keyboard goes on then off after power on. If yes, the
keyboard is getting power correctly.
C) If the MCR is not required. Please make sure the loopback is plugged into the MCR
connector board.
D) Check that the 6-wire cable has been properly connected between the MCR connector
board and mainboard KB1 The mainboard KB1 cable can be removed. Then short Pins 2-3 and Pins 4-5 If the
FIR-ULV600-DVR Main Board
78
keyboard still does not work, then check next step. Otherwise, the cable or MCR connector board could be defective.
E) The mainboard could be defective.
MCR is not Functioning Properly
A) Check if the green MCR LED is on.
A-1) Check if the MCR is properly connected to the MCR connector board on main
system.
A-2) Make sure the 6 wire cable is properly connected between 9000PB0610 I/O
board CN20 and the MCR connector board.
A-3) The MCR connector board could be defective. A-4) The MCR module could be defective.
B) If a keyboard is connected to the PS/2 keyboard port, and functions correctly, then the
MCR module could be defective.
VFD Display is not Functioning Properly
A) Ensure that COM4 is enabled in the CMOS setup, and data is written to COM4 in the
application.
B) Check if there is any display when system power is ON, if the screen is blank, please
follow the steps below.
B-1) Make sure the power switch on the VFD display is on before powering the main
system.
B-2) Make sure that the mainboard JP4 & JP5 jumper settings are correct.
The proper settings are:
JP4 Pins 1-2 shorted JP5 Pins 1-2, Pins 3-5 and Pins 4-6 shorted
C) The on-board COM4 I/O chips could be defective.
LAN is not Functioning Properly
A) Check if the LAN driver is installed properly. (Please refer to the LAN driver installation) B) Check if there are any IRQ conflicts. C) Check if the RJ45 cable is properly connected. D) The on board LAN chip could be defective.
COM1, COM2, COM5, COM6 are not Functioning Properly
A) Check if the I/O ports are enabled in the CMOS setup. B) Check if there are any IRQ conflicts. C) The mainboard could be defective.
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Cash Drawer Port is not Functioning Properly
A) Make sure the pin assignment matches between the cash drawer and the RJ11 cash
drawer port.
B) Verify the digit I/O port address and bit are “280h” respectively. Command send “L” level
for 200ms (Refer to FIR-ULV600-DVR user’s manual page).
C) The mainboard could be defective.
USB device is not Functioning Properly
A) Ensure that the USB controller is “enabled” in the CMOS setup.
B)
Ensure that the USB Legacy is “enabled” in the CMOS setup. (Windows 98Windows 2000
Window XP Professional)
C) Ensure that the USB Legacy is “Disabled” in the CMOS setup. (Embedded OS:
Windows XP Embedded
Window CE. NETLinux RedHat 9)
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