Firich Enterprise Gladius Smart User Manual

U
Usseerr''ss
Maa
n
n
u
uaall
Version 1.4
Copyright © 2011. All rights reserved.
All other brand names are registered trademarks of their respective owners.
Gladius Smart 15” All in one POS PC
Copyright Notice
This document is copyrighted, © 2011. All rights are reserved. FIRICH ENTERPRISES CO., LTD. has the right to make improvements of the product described in this manual at any time without notice.
No part of this manual may be reproduced, copied, translated, or transmitted in any form or by any means without the prior written permission from FIRICH ENTERPRISES CO., LTD.. Information provided in this manual is intended to be accurate and reliable. However, FIRICH ENTERPRISES CO., LTD. assumes no responsibility for its use, nor for any infringements upon the rights of third parties, which may result from its use.
The material in this document is for product information only and is subject to change without notice. While reasonable efforts have been made in the preparation of this document to assure its accuracy, FIRICH ENTERPRISES CO., LTD., assumes no liabilities resulting from errors or omissions in this document, or from the use of the information contained herein.
Safety and Warranty
1. Read these safety instructions carefully.
2. Keep this user's manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Do not use liquid or spray detergents for cleaning. Use a damp cloth.
4. For pluggable equipment, the power outlet must be installed near the equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting it fall could cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source to avoid
damage by transient over-voltage.
12. Never pour any liquid into an opening. This could cause fire or electrical shock.
13. Never open the equipment. For safety reasons, only qualified service personnel should open
the equipment.
14. If any of the following situations arises, get the equipment checked by service personnel:
a. The power cord or plug is damaged. b. Liquid has penetrated into the equipment. c. The equipment has been exposed to moisture. d. The equipment does not work well, or you cannot get it to work according to the users
manual. e. The equipment has been dropped and damaged. f. The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN UNCONTROLLED ENVIRONMENT WHERE THE STORAGE TEMPERATURE IS BELOW -20° C (-4°F) OR ABOVE 60° C (140° F). IT MAY DAMAGE THE EQUIPMENT.
Copyright
The information in this guide is subject to change without prior notice. The manufacturer shall not be liable for technical or editorial errors or omissions contained
herein, nor for incidental or consequential damages resulting from the furnishing, performance, or use of this material.
This manual contains information protected by copyright. No part of this manual may be photocopied or reproduced in any form without prior written consent from the manufacturer.
© 2011 All rights reserved. The software described in this guide is furnished under a license agreement or nondisclosure
agreement. The software may be used or copied only in accordance with the terms of the agreement.
Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies.
First Edition May 2011
T
Taa
b
bllee
o
off
C
C
o
o
n
nttee
n
ntt
CChhaapptteerr 11
7
7
Introduction 7
Gladius Smart Characteristics .............................................................................................. 7
A Quick Tour of GLADIUS SMART ...................................................................................... 8
GLADIUS SMART Dimension ..................................................................................... 10
Rear I/O Panel (with 5 types of Second IO board) ............................................................. 11
Packing List ....................................................................................................................... 12
How to Use This Manual .................................................................................................... 13
CChhaapptteerr 22
114
4
Hardware Setup 14
Model GLADIUS SMART Assembly ................................................................................... 14
Access to jumper setting and RAM ............................................................................. 14
Adapter Installation ..................................................................................................... 14
2.5” Hard Disk Drive Installation .................................................................................. 15
Magnetic Card Reader Installation .............................................................................. 16
VFD Customer Display Installation .............................................................................. 17
Cash Drawer Installation ............................................................................................. 18
CChhaapptteerr 33
119
9
Software Setup 19
Please follow this installation sequence accordingly. ......................................................... 21
Intel Chipset Driver Installation for Windows XP ................................................................ 22
VGA Driver Installation....................................................................................................... 24
Audio Driver Installation ..................................................................................................... 26
Lan Driver Installation ........................................................................................................ 27
ELO Touch Tools Installation ............................................................................................. 29
ELO Touch Tools Installation ..................................................................................... 29
ELO Control Panel ...................................................................................................... 33
Wireless LAN Driver Installation ......................................................................................... 36
CChhaapptteerr 44
339
9
Specifications 39
Gladius Smart Specifications ............................................................................................. 39
I/O Pin Definition ................................................................................................................ 40
Jumper Setting................................................................................................................... 44
CChhaapptteerr 55
551
1
Troubleshooting 51
Power is on, but there is no Panel Display .................................................................. 51
Cannot Detect HDD .................................................................................................... 51
Touch Panel does not Work ................................................................ ........................ 51
ELO Touch Panel Cannot Calibrate Correctly ............................................................. 51
Second LCD Panel is Not Functioning Properly .......................................................... 52
PS/2 Keyboard is not functioning normally .................................................................. 52
MCR is not functioning properly .................................................................................. 52
VFD Display is not functioning properly....................................................................... 53
LAN is not functioning properly ................................................................................... 53
COM1 and COM2 are not functioning properly ........................................................... 53
Cash Drawer Port is not functioning Properly .............................................................. 53
CChhaapptteerr 11
IInnttrroodduuccttiioonn
Gladius Smart Characteristics
Gladius Smart is a flagship system of FIRICH ENTERPRISES CO., LTD. All-in-one fan-less POS solution. The extensible, robust and fan-less design makes it a perfect solution for retail and hospitality market.
System: A high speed fan-less processor enables to process a high capacity of data
efficiently.
Housing: The solid aluminum housing dissipates the heat inside the system and
makes it a perfect fan-less solution; additionally it also assures the compliance to EMI
radiation testing.
Display: The LCD display can be tilted at multiple angles for operator ease of use.  Extensibility: It can be adapted to a variety of uses with the addition of any of the
following options: Magnetic Card Reader, VFD/LCD customer display and Cash
drawer, biometric reader and a wide variety of USB devices (all available upon request)
Gladius Smart with
VFD
Gladius Smart with 2nd
Display
GLADIUS SMART System manual version 1.4
Detachable Stand Optional LCM
A Quick Tour of GLADIUS SMART
Before you start, please take a moment to become familiar with GLADIUS SMART.
GLADIUS SMART System manual version 1.4
Identification Devices
1st Display
Back I/O
VFD or Monitor pole stand
Power LED
HDD Wireless Module
Power Adapter
Power Cable
LCM
GLADIUS SMART System manual version 1.4
GLADIUS SMART Dimension
GLADIUS SMART System manual version 1.4
Rear I/O Panel (with 5 types of Second IO board)
I/O Port
Connector Type
Description
Power
DC Power Connector
Connects Gladius Smart to the power supply.
USB
USB
The USB (Universal Serial Bus) port can be used to connect USB devices.
LAN
LAN RJ45 Connector
The LAN port is used to hook Model H700 to a local area network.
KB/MS
PS/2 Connector
The K/B or Mouse port for an external keyboard.
COM1 COM2
RS232 Connector
The serial ports COM1/COM2 can be used to connect serial devices
VGA
15 PIN VGA Connector
The Ext VGA port is used to attach an external 2nd Panel display or CRT monitor.
DC 12V Out
2 PIN Socket
This is used for the 2nd Panel display.
DC 24V Out
3 PIN Socket
24V power out support
Cash Drawer
RJ11 Connector
Cash Drawer Connector, 12 V Actuation support for solenoid.
Cash Drawer 24V
RJ11 Connector
Cash Drawer Connector, 24V as default
COM5COM3
COM5COM3
COM5COM3
GLADIUS SMART System manual version 1.4
(Optional)
COM4/COM5 /COM3(Optional)
RJ45 Connector
COM4 is used for VFD, the rests are optional to connect to other devices
Power USB 12V /24V(Optional)
USB
12V/24V power out support
Line Out
Earphone Connector
The audio port is for speakers.
Mic In(Optional)
Microphone Connector
This is used for allowing usage of microphone
LPT1
26 PIN SCSI II Connector
The parallel port LPT1 can be used to connect parallel devices, such as a printer.
Packing List
GLADIUS SMART Main System and pedestal integrated with 12V-150w adaptor AC power cord Driver DVD Accessories
GLADIUS SMART System manual version 1.4
How to Use This Manual
This manual contains all the information you need to set up and use Gladius Smart. In addition, you can also refer to the manuals for the operating system and added hardware.
Chapter 1 Provides an introduction to Gladius Smart and this manual.
Chapter 2 Provides all necessary information for all hardware setup.
Chapter 3 Provides the necessary information for installing the Intel Chipset driver, Video
drivers and the touch screen tools, Audio, USB and LAN drivers.
Chapter 4 Lists all Gladius Smart specifications and information for the I/O board
configuration.
Chapter 5 Troubleshooting of Gladius Smart
GLADIUS SMART System manual version 1.4
CChhaapptteerr 22
HHaarrddw
waarree SSeettuupp
Model GLADIUS SMART Assembly
Please make sure that the system power is turned off and the power supply is disconnected when making any hardware changes to Model GLADIUS SMART.
Access to jumper setting and RAM
1. Turn off system power
2. Remove four screws to detach the panel.
3. Pull up the panel and access to M/B(Jumper setting please refer to the 4th chapter)
Adapter Installation
1. Turn off system power and unplug the cable
2. Remove one screw and iron kit
Power Cable
RAM
Jumper Setting
GLADIUS SMART System manual version 1.4
3. Change the adapter under the terminal and beware of the direction
4. Fix with a iron kit and one screw
5. Link the DC power connector to terminal
2.5” Hard Disk Drive Installation
1. Turn off system power
2. Open the cover on the left of terminal and turn off system power
3. Remove one screw
4. Pull out whole HDD bracket
5. Mount SATA HDD into the bracketed space with 4 screws provided.
6. Put the bracket back and lock back the screw
Note: If the HDD does not work normally, please refer to troubleshooting
GLADIUS SMART System manual version 1.4
Magnetic Card Reader Installation
1. Turn off system power.
2. The MCR socket can be found on the right side of terminal
3. Attach the MCR Assembly to terminal and connect the MCR cable to the MCR socket.
4. Lock MCR to terminal with 2 screws.
Note: If the MCR does not work normally, please refer to troubleshooting.
GLADIUS SMART System manual version 1.4
MCR Parameter Modification
This option is for users who need to customize the MCR parameters for a particular task. The MCR parameters can be modified by using the supplied utility program. The utility can be found on the DVD that came with your system in the “\Utilities\USB MSR\Software” folder. The program name is HID_MSR_PSW00003.exe.
And the utility user manual can be found in “\Utilities\USB MSR\Documents\ HidMsrUserManual_TM970001.pdf.”
VFD Customer Display Installation
1. Turn off system power.
2. Important, make sure that the jumpers on the I/O board are set correctly. It's important to note that the supply voltage for the VFD customer display is set to +12V. If an LCD customer display is chosen, please change it to +5V.
3. Please refer to jumper setting in the 4th chapter.
4. Attach the VFD Mounting stand to the terminal and lock with one screw
5. Connect the VFD RJ45 cable to COM4 on the I/O board
6. Turn on VFD power switch and turn on system power.
Note: If the VFD does not display correctly after an application is loaded, please refer to troubleshooting.
COM5COM3
GLADIUS SMART System manual version 1.4
Cash Drawer Installation
Before connecting the cash drawer to the GLADIUS SMART, please make sure the drive voltage and cable pin assignment of the cash drawer matches the definition of the cash drawer port of GLADIUS SMART.
For programmers, please refer to the folder “Utility” “Cash Drawer” in the driver DVD, where you may find the test programs and DLL Library files for your application.
Plug cash drawer cable into cash drawer port.
Note: If the cash drawer cannot be detected by the system, please refer to troubleshooting.
Up to two cash drawers may be driven from this port. Driving voltage of the solenoid is DC+12V. I/O port 284 is used for drawer operation. A test program is supplied, for Linux and Windows, source code of which is available on request by software developers.
Value
Description
0x284
Output address.
0x284 read 8bit
Bit 2 => 0: low 1: high
0x200
Sleep 200ms
0x01
Open cashdrawer1 value.
0x02
Open cashdrawer2 value.
0x04
Close cash-drawer value.
0x04
Cash-drawer status mask.
COM5COM3
GLADIUS SMART System manual version 1.4
CChhaapptteerr 33
SSooffttw
waarree SSeettuupp
Model GLADIUS SMART comes with a variety of drivers for different operating systems. You will find 1 DVD with Model GLADIUS SMART. The DVD has all the necessary drivers to
setup Model GLADIUS SMART. Please insert the DVD into DVD-ROM. Installation will start automatically through detecting your terminals BIOS; there will be a menu for you to choose the driver you want.
If the installation doesnt start automatically, please try to find the index.html file under the folder D:\Driver List\MNIC8PI to start the driver menu as below.
1. Choose which OS you want or tools.
GLADIUS SMART System manual version 1.4
2. Choose which driver you want to install, but please read the installation sequence carefully.
GLADIUS SMART System manual version 1.4
3. Use the path and follow it to find the driver you want.
Please follow this installation sequence accordingly.
Model GLADIUS SMART Driver installation sequence: Chipset Driver -> VGA Driver -> LAN Driver -> Audio Driver The reason to follow our sequence is that IRQ settings will be changed by Windows XP to non
supported values, and you may encounter unnecessary problems later.
Note: When installing the IEGD driver for VGA under POSready 2009, the default setting is 800x600 with Clone mode; if you need to use Extension Mode, please set the 2nd panel as primary as below. (Warning: After you set the panel to Extension Mode, it wont be available
to set back to Clone Mode due to the driver issue.)
GLADIUS SMART System manual version 1.4
Intel Chipset Driver Installation for Windows XP
Step 1. Find the setup file through index Step 2. Click Next
Step 3. Read the License Agreement and click “Yes” to continue
Step 4. Click “Next” to continue
GLADIUS SMART System manual version 1.4
Step 5. Click “Next” to continue
Step 6. Click “Finish” to complete setup
GLADIUS SMART System manual version 1.4
VGA Driver Installation
Step 1. Find the setup file through index Step 2. Click “Next” to continue
Step 3. Read the License Agreement and click “Yes” to continue
GLADIUS SMART System manual version 1.4
Step 4. Click “Next” to continue
Step 5. Click “Next” to continue
GLADIUS SMART System manual version 1.4
Step 6. Click “Finish” to complete setup
Audio Driver Installation
Step 1. Find the setup file through index Step 2. Click “Next” to continue
GLADIUS SMART System manual version 1.4
Step 3. Click “Finish” to complete setup
Lan Driver Installation
Step 1. Find the setup file through index Step 2. Click “Next” to continue
GLADIUS SMART System manual version 1.4
Step 3. Click “Next” to continue
Step 4. Click “Finish” to complete setup
GLADIUS SMART System manual version 1.4
ELO Touch Tools Installation
ELO Touch Tools Installation for Windows XP/ Windows Vista/ Windows 7
1. Find the setup file through index (Tools)
2. Open SW601379_TETouch_5.2.0.exe
3. Click OK to extract the necessary files
GLADIUS SMART System manual version 1.4
4. Install Elo Touch drivers and utilities.
5. Tick the Install USB Touchscreen Drivers and click Next to continue
GLADIUS SMART System manual version 1.4
6. Read the “License Agreement” and click Yes if you accept it.
7. Select Auto-detect Elo devices.” and click Next.
GLADIUS SMART System manual version 1.4
8. Click Calibrate Elo Touchscreen monitors
9. Using a soft tip object such as finger to calibrate the touch screen (Red bull’s eye will pop up three time on different position)
GLADIUS SMART System manual version 1.4
ELO Control Panel
This section explains the different options in the ELO control Panel. General tab The General tab allows you to calibrate the touch screen with the Align button.
Mode tab
The Mode tab allows you to:
Adjust all mouse emulation controls.
GLADIUS SMART System manual version 1.4
Change cursor properties  Enable or disable right mouse button utility.
Sound tab
The Sound tab allows you to:
To change sound properties for ELO touch tools.
GLADIUS SMART System manual version 1.4
Properties tab
The Properties tab allows you to:
View Controller Information.
About tab
The About tab displays Information about ELO Touch systems
GLADIUS SMART System manual version 1.4
Wireless LAN Driver Installation
1. Find the setup file through index(Tools)
2. Open WiFi-118E.exe
3. Click “Next” and start the installation
4. Select Install driver and Ralink WLAN Utility
5. Select “Ralink Configuration Tool”Select “Optimize for WiFi mode”
GLADIUS SMART System manual version 1.4
6. Select “Install”
7. Click “Finish”
GLADIUS SMART System manual version 1.4
GLADIUS SMART System manual version 1.4
CChhaapptteerr 44
SSppeecciiffiiccaattiioonnss
Gladius Smart Specifications
System Configuration
Processor
Intel D525 1.8GHz (Dual Core, L2 cache 1MB)
Chipset
D525+ICH8M
Memory
1 x DDRIII 800MHz SO-DIMM (Up to 4GB)
Size / Resolution
15" LED / 1024 x 768 / 100K hrs (Option: CCFL / 1024 x 768 / 30K hrs)
Brightness
450 nits (Option:250 nits)
Touch Screen
5w Resistive touch
Serial Port
2 x COM ports (DB-9 male) 1 x COM port (RJ-45) for 12V Customer display (Option: 2 x COM port (RJ-45))
Parallel Port
1 x Parallel port
Standard USB Port
5 x USB 2.0
Powered USB Port
12V or 24V supported
Cash Drawer Port
1 x 12V RJ11 port (Option: 24V x 2)
Keyboard / Mouse Port
1 x PS/2 port
LAN Port
1 x RJ45 Giga LAN, RealTek RTL8111E
GLADIUS SMART System manual version 1.4
VGA Port
1 x VGA port for 2nd LCD Display
Audio Port
1 x Line-out
Hard Disk Drive
1 x 2.5" SATA type
Speaker
Integrated 2W x 2 stereo speakers
Power Supply
150W 12V External Power Adaptor
Construction
Whole Aluminum
Housing Color / ID
Black
Optional LCM
Use COM6 with 5V as default
Thermal Conditions
Fanless Thermal Design
Operating Temperature
0 ~ 40
O/S Supported
Windows XP (Pro, Embedded), WEPOS, POS Ready2009, Win 7
Dimensions (W x H x D)
258.61mm x 358.11mm x 269.31mm
EMI/Safety
CE, FCC, RoHS
I/O Pin Definition
A. DC_IN (DC Adapter 12V in)
Pin
Definition
1
12V
2
GND
3
12V
4
GND
DC_IN
GLADIUS SMART System manual version 1.4
B. +12V_OUT (12V OUT)
C. COM4_USB1 (VFD & RS-232 port + USB 2.0/1.1 port)
D. USB 2.0/1.1 Port
E. COM2
+12V_OUT
Pin
Definition
1
12V
2
GND
COM4_USB1
Pin
Definition
1
RI/ 5V /12V
2
CTS & RTS
3
GND
4
RTS & GND
5
DTR
6
DSR
7
TXD
8
RXD
COM4_USB1
USB_LAN1
Pin
Definition
1
USB 5V
2
D-
3
D+ 4 GND
COM2
Pin
Definition
1
DCD
2
RXD
3
TXD
4
DTR
5
GND
6
DSR
7
RTS
8
CTS
9
RI/ 5V /12V
GLADIUS SMART System manual version 1.4
F. VGA
G. USB_LAN1 (LAN connector RJ45+USB 2.0/1.1 Port)
VGA
Pin
Definition
1
RED
2
GREEN
3
BLUE
4
NC
5
GND
6
GND
7
GND
8
GND
9
VCC 5V
10
GND
11
NC
12
DDC Data
13
H-SYNC
14
V-SYNC
15
DDC Clock
USB_LAN1
Connection/Speed LED:
State
Description
Orange
Speed:1 Gbps
Green
Speed:1 00 Mbps
State
Description
On
Transmitting
Off
Not
Transmitting
Activity LED:
Pin
Definition
1
Data 0+
2
Data 0-
3
Data 1+
4
Data 1-
5
Data 2+
6
Data 2-
7
Data 3+
8
Data 3-
GLADIUS SMART System manual version 1.4
H. LPT Port
I. KB_MS1 (PS/2 Connector)
J. RJ11 Port
K. AUDIO_JACK (Audio Line Out)
LPT
Pin
Definition
Pin
Definition
1
STB-
14
AFD-
2
PD0
15
ERR-
3
PD1
16
INIT-
4
PD2
17
SLIN-
5
PD3
18
GND
6
PD4
19
GND
7
PD5
20
GND
8
PD6
21
GND
9
PD7
22
GND
10
ACK-
23
GND
11
BUSY
24
GND
12
PE
25
GND
13
SLCT
Pin
Definition
1
Keyboard Data
2
Mouse Data
3
GND
4
Mouse Clock
5
5V
6
Keyboard Clock
RJ11
Pin
Definition
1
GND
2
GPIO-0
3
CASH Drawer Switch
4
12V
5
GPIO-1
6
GND
Audio Jack
Pin
Definition
1
GND
2
Line Out (L)
3
AUDIO_JD
4
-ACZ_DET
5
Line Out (R)
GLADIUS SMART System manual version 1.4
Jumper Setting
1. DC_OUT (12V for external/internal use, This connector is reserved for future use)
2. CPU_FAN (CPU FAN)
3. SYS_FAN (System FAN)
CPU_FAN:
Pin
Definition
1
GND
2
+12V/RPM control
3
RPM detect
4
RPM control
SYS_FAN:
Pin
Definition
1
GND
2
+12V/RPM control
3
RPM detect
DC 12V OUT:
Pin
Definition
1
GND
2
GND
3
12V
4
12V
GLADIUS SMART System manual version 1.4
4. KB_MS2 (PS/2 Keyboard and PS/2 Mouse)
5. LVDS_PWR1 (LVDS 3V/5V selection)
6. INV_BRIG1 (Inverter with Box-header )
7, LVDS 18 bit Connector
Pin
Definition
Pin
Definition
Pin
Definition
1
GND
12
Backlight Enable
23
LVDS Clock+
2
NC
13
GND
24
Backlight 5V
3
EDID Data
14
Backlight Controller
25
GND
4
GND
15
Data1+
26
GND
5
EDID Clock
16
GND
27
Data2-
6
NC
17
Data1-
28
LVDS Power 3.3V
7
GND
18
GND
29
Data2+
8
NC
19
GND
30
LVDS Power 3.3V
9
Data0+
20
Backlight 5V
KB_MS2:
Pin
Definition
1
GND
2
KDAT
3
F_KDAT
4
KCLK
5
F_KCLK
6
5V
LVDS_PWR1: Default: 1-2
Pin
Definition
1
3.3V
2
DC input
3
5V
INV_BRIG1:
Pin
Definition
1
12V DC out
2
12V DC out
3
GND
4
Backlight Controller
5
Backlight Enable
GLADIUS SMART System manual version 1.4
10
NC
21
LVDS Clock-
11
Data0-
22
Backlight 5V
8. JRS1, JRS2, JRS3, JRS4, JRS5 (Only COM2 available for RS232,RS422 or RS485 selections)
JRS2, JRS3, JRS4, JRS5
9. JCOM1, JCOM2, JCOM3, JCOM5, JCOM6 (for Pin 9 output 5V,12V or RI)
***PS: JCOM4 is always set as 5-6 short for VFD display JCOM6 is always set as 1-2 short for built-in LCM
Default 1-2
Pin
Definition
1
RS232
2
UART RXD
3
RS422
4
UART RXD
5
RS485
6
UART RXD
JRS2: Default 2-3 short
Pin
Definition
1
RS485 D-
2
COM2 Pin 1
3
RS232 DCD
JRS3: Default 2-3short
Pin
Definition
1
RS485 D+
2
COM2 Pin 2
3
RS232 RXD
JRS4: Default 2-3
Pin
Definition
1
RS422 D-
2
COM2 Pin 4
3
RS232 DTR
JRS5: Default 2-3
Pin
Definition
1
RS422 D+
2
COM2 Pin 3
3
RS232 TXD
Default 3-4 Short
Pin
Definition
1-2 Short
5V
3-4 Short
RI
5-6 Short
12V
GLADIUS SMART System manual version 1.4
10. COM1, COM3, COM5, COM6 (Serial Port with Box-header)
Pin
Definition
Pin
Definition
1
DCD
2
DSR
3
RXD
4
RTS
5
TXD
6
CTS
7
DTR
8
RI/+5V/+12V
9
GND
10
RI/+5V/+12V
11. VFD_JR1 (VFD & RS232 Mode select)
Pin
Definition
Pin
Definition
1
NCTS4-
2
NRTS4-
3
L3 4 L5
5
RI4-/1_5V/12V_F
6
GND
***PS: JCOM4 is always set as 5-6 short for VFD display use.
12. JFRONT (Front Panel Connector with Box-header)
Pin
Definition
Pin
Definition
1
Stand-by LED
2
Power LED
3
Power Switch#
4
GND
5
LAN Action LED
6
Stand-by 5V
7
HDD LED#
8
VCC 5V
9
System Reset#
10
GND
Default VFD_JR1 [1-2], [3-5], [4-6] Short
JCOM4 [5-6] Short
VFD Mode
VFD_JR1[1-2], [3-5], [4-6] Short JCOM4[5-6] Short
RS232 Mode
VFD_JR1[1-3], [2-4] Short JCOM4[1-2] or [3-4] Short
GLADIUS SMART System manual version 1.4
13. F_USB1, F_USB2, (USB Pin-header)
Pin
Definition
Pin
Definition
1
USB Power 5V
2
USB Power 5V
3
USB Dx-
4
USB Dy-
5
USB Dx+
6
USB Dy+
7
GND
8
GND
9
NC
10
NC
F_USB3, (USB Pin-header)
Pin
Definition
Pin
Definition
1
USB Power 5V
2
USB Power 5V
3
USB Dx-
4
NC
5
USB Dx+
6
NC
7
GND
8
GND
9
NC
10
NC
14. USB_PWR1, USB_PWR2, USB_PWR3 (Jumper for Stand-by ,5V or VCC 5V selections)
Default 1-2 short
Pin
Definition
1
VCC 5V
2
USB DC IN
3
Stand-by 5V
GLADIUS SMART System manual version 1.4
15. F_AUDIO (Front Audio Box-header)
Pin
Definition
Pin
Definition
1
Amplifier Out_R+
2
MIC_L
3
Amplifier Out_R-
4
MIC_R
5
GND
6
Line In_R
7
Amplifier Out_L+
8
Line In_L
9
Amplifier Out_L-
10
Line In_JD
11
GND
12
MIC_JD
16. VGA2 (VGA Connector with Box-header)
Pin
Definition
Pin
Definition
1
V-SYNC
2
H-SYNC
3
GND
4
GND
5
RED
6
GND
7
GREEN
8
DDC Clock
9
BULE
10
DDC Data
17. CLR_COMS1 (Clear CMOS Pin-header)
Default 2-3 short
Pin
Definition
1
GND
2
Battery 3V
3
Battery 3V
18. SATAPW_1, SATAPW_2 (SATA HDD Power 5V & 12V)
Pin
Definition
1
+12V
2
GND
3
GND
4
5V
GLADIUS SMART System manual version 1.4
19. LCDPWR_CON (LCD Power ON/OFF)
20. BKLTEN_CON (Back light Inverter Enable/Disable)
Default 1-2 Open
ON
Short 1-2
OFF
Open 1-2
Default 1-2 Open
Enable
Short 1-2
Disable
Open 1-2
GLADIUS SMART System manual version 1.4
CChhaapptteerr 55
TTrroouubblleesshhoooottiinngg
Please note that the following troubleshooting guide is designed for people with strong computer hardware knowledge such as System Administrators and Engineers.
Power is on, but there is no Panel Display
A) Enter BIOS setup program and then get into the Boot Display option. Check if the default
setting is [ Auto ]; if not, change the setting to [ Auto ] and press F10 to save the settings.
B) Due to the chipset limitation, while two displays are connected to the system, both display
contents will shrink and cannot show properly in size under DOS mode. After the system booting completed and running under the Windows OS, the display will show in normal size.
Cannot Detect HDD
A) SATA cable is not connected properly to mainboard SATA1/SATA2 or it could be
defective.
B) HDD power cable is not connected properly to the mainboard or it could be defective. C) Check CMOS setup, set SATA HDD to Auto detects.
Touch Panel does not Work
A) Check CMOS settings, COM port needs to be “Enabled”. And check the IRQ from the
MB manual
B) Check if the ELO driver has been properly installed. Or try to reinstall again
(Please refer to the ELO driver installation).
C) Check that the ELO controller on COM port has been detected during the ELO driver
installation. If yes, then check that the flat cable from the ELO touch screen has been properly connected to the ELO controller (Attention: Pin1 mark should be on the same side as the ELO controller).
D) Check if the ELO controller Green LED is blinking?
If not, there is no DC+5V support for the ELO controller from the mainboard.
E) Touch screen controller could be defective or the touch panel could be defective.
ELO Touch Panel Cannot Calibrate Correctly
A) Please replace the ELO controller, and re-calibrate. If it works, change back to the
original ELO controller, and re-calibrate.
B) If the ELO touch panel still cannot calibrate correctly after changing to a new ELO
controller, the touch panel may be not installed properly or it could be defective.
GLADIUS SMART System manual version 1.4
Second LCD Panel is Not Functioning Properly
A) Check that the VGA driver is installed properly (Please refer to the VGA driver installation
section).
B) Connect a VGA CRT monitor to the VGA 2(onboard wafer) connector, if there is a display,
then the second LCD panel could be defective or is not installed properly.
B-1) Please check that both the VGA signal cable and second LCD power cable are
connected properly (Shut the power off before connecting the 2 above mentioned cables).
B-2) Check that the VGA cable is connected to A/D board. Or it could be defective. B-3) Check that the LCD signal cable is properly connected to A/D board and LCD
panel. Or it could be defective. Please re-connect both ends of the LCD signal cable in the correct location. Or
replace with a new cable.
B-4) There will be no backlight if the is inverter is defective. C) Check the 10 PIN VGA cable is well connected to main board VGA2 D) The main board VGA chip could be defective.
PS/2 Keyboard is not functioning normally
A) Make sure the keyboard is properly connected to the PS/2 keyboard port before the
system is powered up. If the keyboard is connected after OS has been booted, the keyboard will not work.
B) Check that the LED on the keyboard goes on then off after power on. If yes, the
keyboard is getting power correctly.
C) If the MCR is not required. Please make sure the loopback is plugged into the MCR
connector board.
D) Check that the 6 wire cable has been properly connected between the MCR connector
board and mainboard MCR1.
E) The mainboard could be defective.
MCR is not functioning properly
A) Check if the green MCR LED is on.
A-1) Check if the MCR is properly connected to the MCR connector board on main
system.
A-2) Make sure the 6 wire cable is properly connected between mainboard MCR1 and
the MCR connector board.
A-3) The MCR connector board could be defective. A-4) The MCR module could be defective.
B) If a keyboard is connected to the PS/2 keyboard port, and functions correctly, then the
MCR module could be defective.
C) For an MCR to work under Windows2000, the keyboard must be connected prior to
booting the system.
GLADIUS SMART System manual version 1.4
VFD Display is not functioning properly
A) Ensure that COM4 is enabled in the CMOS setup, and data is written to COM4 in the
application.
B) Check if there is any display when system power is ON, if the screen is blank, please
follow the steps below.
B-1) Make sure the power switch on the VFD display is on before powering the main
system.
C) Check RJ-45 cable is properly connected to I/O D) Check the cable is properly connected to main board E) The on-board COM4 I/O chips could be defective.
LAN is not functioning properly
A) Check if the LAN driver is installed properly. (Please refer to the LAN driver installation) B) Check if there are any IRQ conflicts. C) Check if the RJ45 cable is properly connected. D) The on board LAN chip could be defective.
COM1 and COM2 are not functioning properly
A) Check if the I/O ports are enabled in the CMOS setup. B) Check if there are any IRQ conflicts. C) The motherboard could be defective.
Cash Drawer Port is not functioning Properly
A) Make sure the pin assignment matches between the cash drawer and the RJ11 cash
drawer port.
B) Verify the digit I/O port address is 284 C) The motherboard could be defective.
Loading...