Ve n t -f re e Mo de ls A l s o D e s i gn -- Ce rt if ie d A s Ve nt ed D ec or at iv e A p p l i a n c es
WARNING: If the information in this manual
is not followed exactly, a fire or explosion
may result causing property damage, per
sonal injury, or loss of life.
-
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property
damage. Refer to this manual for
correct installation and operational
— Do not store or use gasoline or other
flammable vapors and liquids in the vicinity
of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
procedures. For assistance or additional information consult a qualified
installer, service agency, or the gas
supplier.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not
use any phone in your building.
• Immediately call your gas supplier from
a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call
the fire department.
— Installation and service must be performed
by a qualified installer, service agency, or
the gas supplier.
WARNING: This appliance is for installation only in a solid-fuel burning masonry
or UL127 factory-built fireplace, or in an
approved vent less firebox. It is designcertified for these installations in accor
dance with ANSI Z21.11.2. Exception: do
not install this appliance in a factory-built
fireplace that includes instructions stating
it has not been tested or should not be
used with unvented logs.
-
WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which it
is installed. Provisions for adequate combustion and ventilation air must be provided. Refer
to Air for combustion and Ventilation section on page 4 of this manual.
This appliance may be installed in an aftermarket,* manufactured (mobile) home, where not
prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance
is not convertible for use with other gases.
Warning: This product must be installed by a Licensed Plumber or Gas Fitter when installed
within The Commonwealth of Massachusetts.
* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer
Save this manual for future reference.
WARNING ICON G 001
TABLE OF CONTENTS
2
SAFETY INFORMATION
TABLE OF CONTENTS
SAFETY INFORMATION .............................................................. 2
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate, or service this log
set. Improper use of this log set can cause serious injury or
death from burns, fire, explosion, electrical shock, and carbon
monoxide poisoning.
DANGER: Carbon monoxide poisoning may lead
to death!
Carbon Monoxide Poisoning: Early signs of carbon monoxide poisoning
resemble the flu, with headaches, dizziness, or nausea. If you have these
signs, the log set may not be working properly. Get fresh air at once! Have
log set serviced. Some people are more affected by carbon monoxide than
others. These include pregnant women, people with heart or lung disease or
anemia, those under the influence of alcohol, and those at high altitudes.
Natural & LP Gas :Natural & LP gas are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However,
the odor added to the gas can fade. Gas may be present even though no
odor exists.
Make certain you read and understand all warnings. Keep this manual for
reference. It is your guide to safe and proper operation of this log set.
WARNING: Any change to this log set or its controls can be
dangerous.
WARNING: Do not use a blower insert, heat exchanger insert,
or other accessory not approved for use with this appliance.
CLEANING AND MAINTENANCE ..............................................
WARRANTY INFORMATION ......................................
Back Cover
WARNING: Do not allow fans to blow directly into the fireplace.
Avoid any drafts that alter burner flame patterns. Ceiling fans can
create drafts that alter burner flame patterns. Altered burner patterns
can cause sooting.
Due to high temperatures, the appliance should be located out of
traffic and away from furniture and draperies.
Do not place clothing or other flammable material on or near the
appliance. Never place any objects on the heater.
Heater assembly becomes very hot when running heater. Keep
children and adults away from hot surface to avoid burns or cloth
ing ignition. Heater will remain hot for a time after shutdown. Allow
surface to cool before touching.
Carefully supervise young children when they are in the room with
appliance. When using the hand-held remote accessory (RemoteReady Models Only), keep selector switch in the OFF position to
prevent children from turning on burners with remote.
You must operate this heater with a fireplace screen in place. Make
sure fireplace screen is closed before running heater.
Keep the appliance area clear and free from combustible materials,
gasoline, and other flammable vapors and liquids.
WARNING: Do not place log scraps or lava rocks on
burner
Solid fuels shall not be burned in a fireplace in with an unvented
room heater installed
-
WARNING: This appliance is equipped with (natural or propane)
gas. Field conversion is not permitted.
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Children and adults should be alerted to the hazard of high
temperature and should stay away to avoid burns or clothing
ignition.
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SAFETY INFORMATION
Continued
1. This appliance, as supplied, is only for use with the type of gas indicated
on the rating plate. This appliance is not convertible for use with other
gases.
2. Do not place propane/LP supply tank(s) inside the structure.
Locate propane/LP supply tank(s) outdoors (propane/LP units only).
3. If you smell gas
• shut off gas supply
• do not try to light any appliance
• do not touch any electrical switch; do not use any phone in your
building
• immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions
• if you cannot reach your gas supplier, call the fire department
4. This heater shall not be installed in a bedroom or bathroom, unless
installed as a vented appliance. See Installing Damper Clamp Acces
sory for Vented Operation
5. Before installing in a solid fuel burning fireplace, the chimney flue and
firebox must be cleaned of soot, creosote, ashes and loose paint by a
qualified chimney cleaner. Creosote will ignite if highly heated. Inspect
chimney flue for damage. If damaged, repair flue before operating ap
pliance.
6. If fireplace has glass doors, never operate with glass doors closed, If
you operate heater with doors closed, heat buildup inside fireplace will
cause glass to burst. Also if fireplace opening has vents at the bottom,
you must open the vents before operating heater.
7. To prevent the creation of soot, follow the instructions in cleaning and maintenance, page 18.
8. Before using furniture polish, wax, carpet cleaner, or similar products,
turn heater off. If heated, the vapors from these products may create
a white powder residue within the burner box or on adjacent walls and
furniture.
9. This heater needs fresh, outside air ventilation to run properly this heater
has an Oxygen Depletion Sensing (ODS) safety shutoff system. The
ODS shuts down the heater if enough fresh air is not available. See
Air Combustion and Ventilation pages 4 through 6. If the heater keeps
shutting off, see Trouble shooting, pages 19 through 21.
10. Do not run heater
• where flammable liquids or vapors are used or stored
• under dusty conditions
11. Do not use heater to cook food or burn paper or other objects.
12. Do not use heater if any part has been exposed to or under water. Im
mediately call a qualified service technician to inspect the room heater
and to replace any part of the control system and any gas control which
has been under water.
13. Do not operate heater if any log is broken. Do not operate heater if a
log is chipped (dime-size or larger).
14. Turn heater off and let cool before servicing, installing, or repair-
, page 10.
SAFETY INFORMATION
PRODUCT IDENTIFICATION
ing. Make sure the selector switch is in the OFF position (RemoteReady Models Only). Only a qualified service person should install,
service, or repair heater.
15. Make sure the selector switch is in the OFF position when you are away
from home for long periods of time (Remot-Ready Models Only).
16. Remote-ready heaters shall not be connected to any external electrical source.
17. Operating heater above elevations of 4,500 feet may cause pilot outage.
18. To prevent performance problems, do not use propane/LP tank(s) of
less than 10 lb. capacity (propane/LP units only).
19. Provide adequate clearances around air openings.
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WARNING: Failure to position the parts in accordance with these
diagrams or failure to use only parts specifically approved with
this heater may result in property damage, or personal injury.
LOCAL CODES
-
Install and use appliance with care. Follow all local codes. In the absence
of local codes, use the latest edition of The National Fuel Gas Code ANSI
Z223.1/NFPA 54*.
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Battery march Park
Quincy, MA 02269
PRODUCT IDENTIFICATION
Log Set
-
Chassis Assembly
Figure 1 - Product Identification
Lava Rock
3
3
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OPTIONAL REMOTE CONTROL ACCESSORIES
LOCAL CODES
4
UNPACKING
PRODUCT FEATURES
AIR FOR COMBUSTION AND VENTILATION
PROVIDING ADEQUATE VENTILATION
OPTIONAL REMOTE CONTROL
ACCESSORIES
There are four optional remote controls that can be purchased separately for Remote-Ready Models Only:
Wall switch Hand-held ON/OFF remote
Wall thermostat Hand-held thermostat remote
See Accessories, page 27
The wall thermostat or hand-held thermostat may not be used where vented
decorative listings is required.
LOCAL CODES
Install and use the heater wit care. Follow all local codes. In the absence
of local codes, use the latest edition of
Z223.1/NFPA 54*
*Available from:
American National Standards Institute, Inc.
1430 Broadway
New York, NY 10018
National Fire Protection Association, Inc.
Battery march park
Quincy, MA 02269
Note:
Where listed vented decorative logs are required, thermostat operations
is not permitted.The installation of appliances designed for manufactured
home (U.S. only) or mobile home installation must conform with the Standard
CAN/CSA z240 MH, Standard, Title 24 CFR, Part 3280, in the United States,
or when such a Standard is not applicable, ANSI/NCSBCS A225.1/NFPA
501A Manufactured Home Installations Standard.
The National Fuel Gas Code ANSI
UNPACKING
CAUTION: Do not remove the data plates from the grate as-
sembly. The data plates contain important warranty and safety
information.
1. Remove log set assembly from carton. Note: Do not pick up assembly by
logs. This could damage the unit. Always handle assembly by grate.
2. Remove all protective packaging applied to log set for shipment.
3. Check all items for any shipping damage. If damaged, promptly inform
dealer where you bought appliance.
PRODUCT FEATURES
OPERATION
This heater is clean burning. It requires no outside venting. There is no heat
loss out a vent or up a chimeney. Heat is generated by both realistic flames
and glowing coals. This heater is designed for vent-free operation with flue
damper closed. It has been tested and approved to ANSI Z21.11.2 standard
for unvented heaters. State and local codes in some areas prohibit the use
of vent-free heaters. This heater may also be operated as a vented decora
tive (ANSI Z21.60) product by opening the flue damper (Non-Thermosta
models only).
SAFETY DEVICE
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shut
off system. The ODS/pilot is a required feature for vent-free room heaters.
The ODS/pilot shuts off the heater if there is not enough fresh air.
PIEZO IGNITION SYSTEM
This heater has a piezo ignitor. This system requires no matches, batteries,
or other sources to light heater.
AIR FOR COMBUSTION AND
VENTILATION
WARNING: This heater shall not be installed in confined
space or unusually tight construction unless provisions are provided
for adequate combustion and ventilation air. Read the following in
structions to insure proper fresh air for this and other fuel-burning
appliances in your home.
Today’s homes are built more energy efficient than ever. New materials,
increased insulation, and new construction methods help reduce heat loss in
homes. Home owners weather strip and caulk around windows and doors to
keep the cold air out and the warm air in. During heating months, home owners
want their homes as airtight as possible.
While it is good to make your home energy efficient, your home needs to
breathe. Fresh air must enter your home. All fuel-burning appliances need
fresh air for proper combustion and ventilation.
Exhaust fans, fireplaces, clothes dryers, and fuel burning appliances draw air
from the house to operate. You must provide adequate fresh air for these ap
pliances. This will insure proper venting of vented fuel-burning appliances.
PROVIDING ADEQUATE
VENTILATION
The following are excerpts from National Fuel Gas Code, ANSI Z223.1/NFPA
54, Section 5.3, Air for Combustion and Ventilation.
All spaces in homes fall into one of the three following ventilation classifications:
1. Unusually Tight Construction
2. Unconfined Space
3. Confined Space
The information on pages 4 through 6 will help you classify your space and
provide adequate ventilation.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh
air for combustion and ventilation. However, in buildings of unusually tight
construction, you must provide additional fresh air.
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AIR FOR COMBUSTION AND
VENTILATION
Continued
Unusually tight construction is defined as construction where:
A.Walls and ceilings exposed to the outside atmosphere have a con
tinuous water vapor retarder with a rating of one perm (6 x 10
pa-sec-m
B. weather stripping has been added on openable windows and doors
C.caulking or sealants are applied to areas such as joints around window
and door frames, between sole plates and floors, between wall-ceiling
joints, between wall panels, at penetrations for plumbing, electrical, and
gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide ad
ditional fresh air. See Ventilation Air From Outdoors, page 5.
If your home does not meet all of the three criteria above, proceed to
Determining Fresh-Air Flow For Appliance Location, below.
Confined and Unconfined Space
The National Fuel Gas Code, ANSI Z223.1/NFPA 54 defines a confined space
as a space whose volume is less than 50 cubic feet per 1,000 Btu per hour
(4.8 m
space and an unconfined space as a space whose volume is not less than
50 cubic feet per 1,000 Btu per hour (4.8 m
rating of all appliances installed in that space. Rooms communicating directly
with the space in which the appliances are installed*, through openings not
furnished with doors, are considered a part of the unconfined space.
* Adjoining rooms are communicating only if there are odorless passageways
or ventilation grills between them.
2
) or less with openings gasketed or sealed and
3
per kw) of the aggregate input rating of all appliances installed in that
3
per kw) of the aggregate input
-11
kg per
and
DETERMINING FRESH-AIR FLOW FOR
APPLIANCE LOCATION
Determining if You Have a Confined or
Unconfined Space
Use this work sheet to determine if you have a confined or unconfined
space.
Space: Includes the room in which you will install appliance plus
any adjoining rooms with odorless passageways or ventilation grills
between the rooms.
1.Determine the volume of the space (length x width x height).
Length x Width x Height = _______________ cu. ft. (volume of space)
Example: Space size 20 ft. (length) x 16 ft. (width) x 8 ft. (ceiling height)
2560 cu. ft. (volume of space)
If additional ventilation to adjoining room is supplied with grills or openings,
add the volume of these rooms to the total volume of the space.
AIR FOR COMBUSTION AND VENTILATION
Providing Adequate Ventilation (Cont.)
Determining Fresh-Air Flow for Appliance Location
5
5
2.Multiply the space volume by 20 to determine the maximum Btu/Hr the
space can support.
____________(volume of space) x 20 = (Maximum Btu/Hr the space can
support)
Example: 2560 cu. ft. (volume of space) x 20 = 51,200 (maximum Btu/Hr
the space can support)
3.Add the Btu/Hr of all fuel burning appliances in the space.
Vent-free appliance _____________
Gas water appliance* _____________ Btu/Hr
Gas furnace _____________ Btu/Hr
Vented gas appliance _____________ Btu/Hr
Gas fireplace logs _____________
Other gas appliances* + _____________
Total = _____________ Btu/Hr
* Do not include direct-vent gas appliances. Direct-vent draws combustion
air from the outdoors and vents to the outdoors.
Example:
Gas water appliance _____________ Btu/Hr
Vent-free appliance + _____________
Total = _____________
4. Compare the maximum Btu/Hr the space can support with the actual
amount of Btu/Hr used.
_________ Btu/Hr (maximum the space can support)
_________
Example: 51,200 Btu/Hr (maximum the space can support)
73,000 Btu/Hr (actual amount of Btu/Hr used)
The space in the above example is a confined space because the actual
Btu/Hr used is more than the maximum Btu/Hr the space can support. You
must provide additional fresh air. Your options are as follows:
A.Rework worksheet, adding the space of an adjoining room. If the extra
space provides an unconfined space, remove door to adjoining room or
add ventilation grills between rooms. See Ventilation Air From Inside
Building, page 6.
B.Vent room directly to the outdoors. See Ventilation Air From Outdoors,
page 6.
C.Install a lower Btu/Hr appliance, if lower Btu/Hr size makes room unconfined.
If the actual Btu/Hr used is less than the maximum Btu/Hr the space can sup
port, the space is an unconfined space. You will need no additional fresh
air ventilation.
Btu/Hr (actual amount of Btu/Hr used)
40,000
33,000
73,000
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
Btu/Hr
WARNING: If the area in which the appliance may be oper-
ated is smaller than that defined as an unconfined space or if
the building is of unusually tight construction, provide adequate
combustion and ventilation air by one of the methods described
in the National Fuel Gas Code, ANSI Z223.1/NFPA 54 Section 5.3
or applicable local codes.
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Outlet
Air
Ventilated
Attic
Outlet
Air
Inlet
Air
Inlet Air
Ventilated
Crawl Space
To
Crawl
Space
To Attic
Or
Remove
Door into
Adjoining
Room,
Option
3
Ventilation Grills
Into Adjoining Room,
Option
2
Ventilation
Grills
Into Adjoining
Room,
Option 1
12"
12"
AIR FOR COMBUSTION AND VENTILATION
6
Ventilation Air
AIR FOR COMBUSTION AND
VENTILATION
Continued
VENTILATION AIR
Ventilation Air From Inside Building
This fresh air would come from an adjoining unconfined space. When ventilating to an adjoining unconfined space, you must provide two permanent
openings: one within 12" of the ceiling and one within 12" of the floor on the
wall connecting the two spaces (see options 1 and 2, Figure 2). You can also
remove door into adjoining room (see option 3, Figure 2). Follow the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and
Ventilation for required size of ventilation grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation grills or ducts. You must provide
two permanent openings: one within 12" of the ceiling and one within 12" of
the floor. Connect these items directly to the outdoors or spaces open to the
outdoors. These spaces include attics and crawl spaces. Follow the National
Fuel Gas Code, ANSI Z223.1/NFPA 54, Section 5.3, Air for Combustion and
Ventilation for required size of ventilation grills or ducts.
IMPORTANT: Do not provide openings for inlet or outlet air into attic if attic
has a thermostat-controlled power vent. Heated air entering the attic will
activate the power vent.
Figure 2 - Ventilation Air from Inside Building
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Figure 3 - Ventilation Air from Outdoors
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INSTALLATION
INSTALLATION
Check Gas Type
Installation and Clearences for Vent-free
Operation
7
7
NOTICE: this heater is intended for use as supplemental heat. Use
this heater along with your primary heating system. Do not install this
heater as your primary heating source. If you have a central heating
system, you may run system's circulating blower while using heater.
This will help circulate the heat throughout the house. In event of a
power outage, you can use this heater as your primary heat source.
WARNING: A qualified service person must install heater. Follow all local codes.
NOTICE: State or local codes may only allow operation of this appliance in a vented configuration. Check your state or local codes.
WARNING: Make sure the selector switch is in the OFF position
before installing heater.
WARNING: Before installing in a solid fuel burning fireplace,
the chimney flue and firebox must be cleaned of soot, creosote,
ashes and loose paint by a qualified chimney cleaner. Creosote
will ignite if highly heated. A dirty chimney flue may create and
distribute soot within the house. Inspect chimney flue for damage.
If damaged, repair flue damper before operating appliance.
CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces next to heater. Installing heater
next to vinyl or cloth wall coverings or operating heater where
impurities (such as, but not limited to, tobacco smoke, aromatic
candles, cleaning fluids, oil or kerosene lamps, etc..) in the air
exist, may discolor walls or cause odors.
IMPORTANT: Vent-free heaters add moisture to the air. Although
this is beneficial, installing heater in rooms withought enough
ventilation air may cause mildew to form from too much moisture.
See Air for Combustion and Ventilation, pages 4 through 6.
CHECK GAS TYPE
Use the correct gas type (natural or propane/LP) for your unit. If your gas
supply is not correct, do not instal in fireplace. Call dealer where you bought
the appliance for proper type of appliance.
INSTALLATION AND CLEARANCES
FOR VENT-FREE OPERATION
WARNING: Maintain the minimum clearances. If you can,
provide greater clearences from floor, ceiling, and adjoining
WARNING: Seal any fresh air vents or ash clean-out doors
located on floor or wall of fireplace. If not, drafting may cause pilot
outage or sooting. Use a heat-ressistant sealant. Do not seal chim
ney flue damper.
WARNING: Never install the heater
• in a bedroom or bathroom unless installed as a vented appli-
annce, see page 10
• in a recreational vehicle
• where curtains, furniture, clothing, or other flammable objects
are
Less than 42 inches from the front, top, or sides of heater
• in high traffic areas
• in windy or drafty areas
MINIMUM FIREPLACE CLEARANCE
TO COMBUSTIBLE MATERIALS
-
LOG SIZE 18", 24"
SIDE WALL 16"
CEILING 42"
FLOOR 5"
LOG SIZING REQUIREMENTS
LOG MINIMUM FIREBOX SIZE
SIZE HEIGHT DEPTH FRONT WIDTH REAR WIDTH
18" 18" 14" 30" 20.5"
24" 18" 14" 30" 24.5"
*Measured at 14" depth
Allow adequate clearences for accessibility for purposes of servicing and proper operation
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114745-01
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Heat Resistant
Material
(A)
INSTALLATION
8
Installation and Clearences for Vent-free
Operation (cont.)
INSTALLATION
Continued
Care fully follow the instructions below. This will ensure safe installation
into masonary, UL127-listaed manufactured fireplace, or listed vent-free
firebox.
Minimum Clearances For Side Combustible material, side
wall, and ceiling
A. Clearances from the side of the fireplace cabinet to any combustible
material and wall should follow diagram in figure 4.
Example: The face of a mantel, bookshelf, etc.. is made of combus tible material must be 4" from the side of the fireplace to the cabinet
(see figure 4).
B. Clearances from the top of the fireplace opening to the ceiling should
not be less than 42 inches.
Example
*
*Minimum 16 inches from Side Wall
Figure 4 - Minimum Clearance for Combustible to Wall
If Using Mantel
You must have non-combustible material(s) above the fireplace opening.
Non-combustible materials (such as slate, marble, tile, etc.) must be at least
1/2 inch thick. With sheet metal, you must have non-combustible material
behind it. Non-combustible material must extend at least 8 inches up (for
all models). If non-combustible material is less than 12", you must install
the fireplace hood accessory (24" Models Only). Even if non-combustible
material is more than 12", you may need the hood accessory to deflect heat
away from your mantel shelf. See Figure 5 and Figures 6 and 7, page 9, for
minimum clearances.
IMPORTANT: If you cannot meet these minimum clearances, you must
operate heater with chimney flue damper open. Go to Installing Damper
Clamp Accessory for Vented Operation, page 10.
Noncombustible Requirements for
Material Distance (A) Safe Installation
12" or more Non-combustible material OK.
Between 8" and 12" 24" Models: Install fireplace hood acces-
18" Model: Non-combustible material
Less than 8" Non-combustible material must be extend-
sory (GA60
27).
OK.
ed to at least 8". See Between 8" and 12",
above. If you cannot extend material, you
must operate heater with flue damper
open.
60, see Accessories, page
NOTICE: Non thermostat controlled heaters maybe used as a
vented product. If so, you must always run heater with chimney
flue damper open, noncombustible material above the fireplace
opening is not needed. Go to Installing Damper Clamp Accessory
for vented operation.
Minimum Noncombustible material
Clearences
If Not Using Mantel
Note: If using a mantel proceed to If Using Mantel. If not using mantel, follow
the information on this page.
You must have non-combustible material(s) above the fireplace opening.
Non-combustible materials (such as slate, marble, tile, etc..) Must be at
least 1/2 inch thick. With sheet metal, you must have non-combustible
material behind it. Non-combustible material must extend at least 8" up (for
all models). If non-combustible material is less than 12", you must install
the fireplace hood accessory (24" and 30" Models Only). See Figure 5 for
minimum clearances.
M in im u m N o n C o m b u s tib le
M a te ria l
M in im u m N o n C o m b u s tib le
M a te ria l H e ig h t
D is ta n c e s to
U n d e rs id e o f
M a n te l
U n d e rs id e o f
M a n te l S h e lf
1 2 "
8 "
(A )
A ll m in im u m
d is ta n ce s a re
in in ch e s
2
1
/2
"
6 "
8 "
1 0 "
M a n te l S h e lf
F IR E P L A C E C L E A R A N C E S 5
M in im u m N o n C o m b u s tib le
M a te r ia l
H o o d
(G A 6 0 5 0 ,G A 6 0 5 2 ,
o r G A 6 0 5 2 )
D is ta n ce s to
U n d e rs id e o f
M a n te l
T o p o f F ire p la c e
O p e n in g
U n d e rs id e o f
M a n te l S h e lf
8 "
M in .
A ll m in im u m
d is ta n ce s a re
in in ch e s
2
1
/2
"
6 "
8 "
1 0 "
M a n te l S h e lf
1 2 "
Continued
MANTEL CLEARANCES
In addition to meeting non-combustible material clearances, you must also meet
required clearances between fireplace opening and mantel shelf. If you do not
meet the clearances listed below, you will need a hood.
Determining Minimum Mantel Clearance
If you meet minimum clearance between mantel shelf and top of fireplace
opening, a hood is not required (see Figure 6).
Determining Minimum Mantel Clearance
When Using a Hood
If minimum clearances in Figure 6 are not met, you must have a hood. When
using a hood there are still certain minimum mantel clearances required.
Follow minimum clearances shown in Figure 7 when using hood.
Mantel Clearances
INSTALLATION
Floor Clearances
9
9
NOTICE: Surface temperatures of adjacent walls and mantels be
come hot during operation. Walls and mantels above the firebox may
become hot to the touch. If installed properly, these temperatures
meet the requirement of the national product standard. Follow all
minimum clearances shown in this manual.
NOTICE: If your installation does not meet the minimum clearances
shown, you must do one of the following:
• operate the logs only with the flue damper open
• raise the mantel to an acceptable height
• remove the mantel
FLOOR CLEARANCES
A. If installing appliance on the floor level, you must maintain the minimum
distance of 14" to combustibles (see Figure 8).
B. If combustible materials are less than 14" to the fireplace, you must
install appliance at least 5" above the combustible flooring
(See Figure 9).
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For more information, visit www.desatech.com
Figure 6 - Minimum Mantel Clearances Without Using Hood
-
Figure 7 - Minimum Mantel Clearances When Using Hood
Figure 8 - Minimum Fireplace
Clearances If Installed at Floor
Level
Installing Damper Clamp Accessory for Vented Operation
Installing Heater Assembly
INSTALLATION
Continued
INSTALLING DAMPER CLAMP ACCESSORY
FOR VENTED OPERATION
Note: When used as a vented decorative, appliance must be installed only
in a solid-fuel burning fireplace with a working flue and constructed of non
combustible material.
If your heater is a non-thermostatically-controlled model, you may use this
heater as a vented product. There are three reasons for operating your
heater in the vented mode.
1. The fireplace does not meet the clearance to combustibles requirements
for vent-free operation.
2. State or local codes do not permit vent-free operation.
3. You prefer vented operation.
If reasons number 1 or 2 above apply to you, you must permanently open
chimney flue damper. You must install the damper clamp accessory (to order,
see Accessories, page 27). This will insure vented operation (see Figure
10). The damper clamp will keep damper open. Installation instructions are
included with clamp accessory.
See chart below for minimum permanent flue opening you must provide.
Attach damper clamp so the minimum permanent flue opening will be
maintained at all times.
WARNING: If installing in a sunken fireplace, special care is needed.
You must raise the fireplace floor to allow access to heater control panel.
This will insure adequate air flow and guard against sooting. Raise fireplace
floor with non
CAUTION: Do not pick up heater assembly by logs. This could dam-
age
unit. Only handle assembly by grates.
IMPORTANT: Make sure the heater burners are level. If heater is not level,
heater will not work properly.
Installation Items Needed
• control cover kit (provided with heater)
• approved flexible gas hose and fittings (provided with heater) (if allowed
by local codes)
• sealant (resistant to propane/LP gas, not provided)
Note: Install optional GHRCTA Receiver and Hand-Held Remote Control Kit
(see Accessories, page 27) before installing gas log heater (Remote-Ready
Models Only). See installation instructions included with the kit.
1. Apply pipe joint sealant lightly to male threads of gas fitting (not pro
vided). Connect approved flexible gas hose to inlet side of gas control
(see Figure 11).
2. Position heater assembly in fireplace.
3. Connect to gas supply. See Connecting To Gas Supply, (see Figure
12, page 11).
-combustible material. Make sure material is secure.
-
Chimney Minimum Permanent
Height (ft.) Flue Opening (sq. ins.)
6' to 15' 39 sq. inches
15' to 30' 29 sq. inches
Damper Clamp
Damper
Masonry Fireplace
Figure 10 - Attaching Damper Clamp
Manufactured Fireplace
Damper
For more information, visit www.desatech.com
Damper Clamp
Damper
Gas Control
Flexible Gas Hose
(if allowed by local
codes)
Figure 11 - Attaching Flexible Gas Hose to Heater Gas Regulator
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INSTALLATION
Continued
WARNING: This appliance requires a 3/8" NPT (National Pipe
Thread) inlet connection to the pressure regulator.
WARNING: A qualified service person must connect heater to gas
supply. Follow all local codes.
CAUTION: Never connect propane/LP fireplace directly to the
propane/LP supply. This heater requires an external regulator (not sup
plied). Install the external regulator between the heater and propane/LP
supply.
WARNING: Never connect natural gas fireplace to private (nonutility) gas wells. This gas is commonly known as wellhead gas.
Installation Items Needed
Before installing heater, make sure you have the items listed below.
• external regulator (supplied by installer)
• piping (check local codes)
• sealant (resistant to propane/LP gas)
• equipment shutoff valve *
• test gauge connection *
• sediment trap
• tee joint
• pipe wrench
• approved flexible gas line with gas connector (if allowed by local codes)
(provided)
* A CSA design-certified equipment shutoff valve with 1/8" NPT tap is an
acceptable alternative to test gauge connection. Purchase the optional CSA
design-certified equipment shutoff valve from your dealer. See Accessories,
page 27.
For propane/LP units, the installer must supply an external regulator. The
external regulator will reduce incoming gas pressure. You must reduce in
coming gas pressure to between 11 and 14 inches of water. If you do not
reduce incoming gas pressure, heater regulator damage could occur. Install
external regulator with the vent pointing down as shown in Figure 12. Point
ing the vent down protects it from freezing rain or sleet.
-
Installing Heater Assembly (Cont.)
INSTALLATION
Connecting to Gas Supply
CONNECTING TO GAS SUPPLY
Installation must include an equipment shutoff valve, union, and plugged
1/8" NPT tap. Locate NPT tap within reach for test gauge hook up. NPT
tap must be upstream from heater (see Figure 13 page 12, depending on
your model).
IMPORTANT: Install equipment shutoff valve in an accessible location. The
equipment shutoff valve is for turning on or shutting off the gas to the ap
pliance.
Apply pipe joint sealant lightly to male NPT threads. This will prevent excess
sealant from going into pipe. Excess sealant in pipe could result in clogged
heater valves.
WARNING: Use pipe joint sealant that is resistant to liquid pe-
troleum (LP) gas.
We recommend that you install a sediment trap in supply line as shown in
Figure 13 page 12, depending on your model. Locate sediment trap where it
is within reach for cleaning. Install in piping system between fuel supply and
heater. Locate sediment trap where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants. This keeps them from going
into heater controls. If sediment trap is not installed or is installed wrong,
heater may not run properly.
CAUTION: Avoid damage to gas control. Hold gas control with
wrench when connecting it to gas piping and/or fittings.
External Regulator
Propane/LP
Supply Tank
-
-
11
11
-
CAUTION: Use only new, black iron or steel pipe. Internally-tinned
copper tubing may be used in certain areas. Check your local codes.
Use pipe of 1/2" diameter or greater to allow proper gas volume to
heater. If pipe is too small, undue loss of volume will occur.
For more information, visit www.desatech.com
114745-01
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Vent Pointing Down
Figure 12 - External Regulator With Vent Pointing Down
12
ON
POSITION
OFF
POSITION
INSTALLATION
Connecting To Gas Supply (Cont.)
Checking Gas Connections
INSTALLATION
Continued
CSA Design-Certified Equipment Shutoff
Valve With 1/8" NPT Tap*
Approved Flexible Gas
Hose (if allowed by local
codes)
Gas Control
PROPANE/LP
- From External
Regulator
(11" W.C.**
To 14" W.C.
Pressure)
3" Minimum
Pipe Cap Tee
Nipple Joint
NATURAL
- From Gas
Meter
(5" W.C.**
To 10.5" W.C.
Pressure)
3. Pressurize supply piping system by either opening propane/LP supply tank
valve for propane/LP gas or opening main gas valve located on or near gas
meter for natural gas, or using compressed air.
4. Check all joints of gas supply piping system. Apply noncorrosive leak
detection fluid to all joints. Bubbles forming show a leak.
5. Correct all leaks at once.
6. Reconnect heater and equipment shutoff valve to gas supply. Check
reconnected fittings for leaks.
Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa)
1. Close equipment shutoff valve (see Figure 14).
2. Pressurize supply piping system by either opening propane/LP supply tank
valve for propane/LP gas or opening main gas valve located on or near gas
meter for natural gas, or using compressed air.
3. Check all joints from gas meter to equipment shutoff valve for natural
gas or propane/LP supply to equipment shutoff valve for propane/LP
(see Figure 15, page 13). Apply noncorrosive leak detection fluid to all
joints. Bubbles forming show a leak.
4. Correct all leaks at once.
Sediment Trap
Figure 13 - Gas Connection (Remote-Ready Models Only)
* Purchase the optional CSA design-certified equipment shutoff valve from
your dealer. See Accessories, page 27.
**Minimum inlet pressure for purpose of input adjustment.
WARNING: Test all gas piping and connections for leaks after
installing or servicing. Correct all leaks at once.
WARNING: Never use an open flame to check for a leak. Apply a
noncorrosive leak detection fluid to all joints. Bubbles forming show a
leak. Correct all leaks at once.
CAUTION: Make sure external regulator has been installed between
propane/LP supply and heater. See guidelines under Connecting to
Gas Supply, page 11.
CHECKING GAS CONNECTIONS
Pressure Testing gas Supply Piping system
Test Pressures In Excess Of 1/2 PSIG (3.5 kPa)
1. Disconnect appliance with its appliance main gas valve (control valve)
and equipment shutoff valve from gas supply piping system. Pressures
in excess of 1/2 psig will damage heater regulator.
2. Cap off open end of gas pipe where equipment shutoff valve was connected.
Pressure Testing Heater Gas Connections
1. Open equipment shutoff valve (see Figure 14).
2. Open main gas valve located on or near gas meter for natural gas or
open propane/LP supply tank valve.
3. Make sure control knob of heater is in the OFF position.
4. Check all joints from equipment shutoff valve to gas control (see Figures
15 and 16 page 13). Apply noncorrosive leak detection fluid to all joints.
Bubbles forming show a leak.
5. Correct all leaks at once.
6. Light heater (see Operating Heater, pages 14 through 16). Check all
other internal joints for leaks.
7. Turn off heater
Figure 14 - Equipment Shutoff Valve
.
Equipment
Shutoff
Valve
(OPEN)
(CLOSE)
For more information, visit www.desatech.com
114745-01
114745-01
INSTALLATION
Continued
Propane/LP
Supply
Equipment
Shutoff Valve
Thermostat Gas
Valve or Control
Valve Location
Checking Gas Connections (Cont.)
INSTALLATION
13
13
Figure 15 - Checking Gas Joints (propane/LP only)
Thermostat Gas
Valve or Control
Valve Location
Gas Meter
Figure 16 - Checking Gas Joints (Natural Gas Only)
Thermostat Gas
Valve or Control
Valve Location
For more information, visit www.desatech.com
114745-01
114745-01
14
OPERATING HEATER (REMOTE-READY MODELS)
For Your Safety Read Before Lighting
Lighting Instructions
OPERATING HEATER
REMOTE-READY MODELS
FOR YOUR SAFETY READ
BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a
fire or explosion may result causing property damage, personal
injury or loss of life.
A. This appliance has a pilot which must be lighted by hand. When lighting
the pilot, follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be
sure to smell next to the floor because some gas is heavier than air
and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electric switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
C. Use only your hand to push in or turn the gas control knob. Never use
tools. If the knob will not push in or turn by hand, don’t try to repair it,
call a qualified service technician or gas supplier. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immedi
ately call a qualified service technician to inspect the appliance and to
replace any part of the control system and any gas control which has
been under water.
LIGHTING INSTRUCTIONS
NOTICE: During initial operation of new heater, burning logs will
give off a paper-burning smell. Orange flame will also be present.
Open damper or window to vent smell. This will only last a few
hours.
Note: Home owners generally prefer to operate their heater with the chimney
damper closed. This will put all the heat into the room. However, there may
be times you will desire the full flames of the HI heat setting but will find the
heat output excessive. You can open the chimney damper (if you have one)
fully or partially to release some of the heat.
WARNING: Damper handle will be hot if heater has been
running.
-
Fi g u r e 1 7 - C o ntrol K n o b a n d I gnito r B u t ton Loca t i o n,
Manual Controlled
1. STOP! Read the safety information, starting in column 1, of this
page.
2. Make sure equipment shutoff valve is fully open.
3. Set selector switch in the OFF position.
4. Press in and turn control knob clockwise
(see Figure 17).
to the OFF position
WARNING
• If fireplace has glass doors, never operate this heater with
glass doors closed. If you operate heater with doors closed,
heat buildup inside fireplace will cause glass to burst. Also if
fireplace opening has vents at the bottom, you must open the
vents before operating heater.
• You must operate this heater with a fireplace screen in place.
Make sure fireplace screen is closed before running heater.
For more information, visit www.desatech.com
WARNING: Burners will come on automatically within one
minute when the selector switch is in the ON position after the
pilot is lit.
5. Wait five (5) minutes to clear out any gas. Then smell for gas, including
near the floor. If you smell gas, STOP! Follow “B” in the safety informa
tion, starting in column 1 of this page. If you don’t smell gas, go to the
next step.
6. Press in and turn control knob counterclockwise to the PILOT
position. Press in control knob for five (5) seconds (see Figure 17).
Note: You may be running this heater for the first time after hooking up
to gas supply. If so, the control knob may need to be pressed in for 30
seconds or more. This will allow air to bleed from the gas system.
7. With control knob pressed in, press and release ignitor button. This
will light pilot. The pilot is attached to the front burner. If needed, keep
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-
OPERATING HEATER
Continued
OPERATING HEATER (REMOTE-READY MODELS)
Lighting Instructions (Cont.)
To Turn Off Gas To Appliance
Manual Lighting Procedure
Remote Control Operation
15
15
pressing ignitor button until pilot lights.
Note: If pilot does not stay lit, contact a qualified service person or gas
supplier for repairs. Until repairs are made, light pilot with match. To
light pilot with match, see Manual Lighting Procedure, column 2.
Figure 18 - Control Knob and Ignitor Button Location,
Remote Ready Controlled
8. Keep control knob pressed in for 30 seconds after lighting pilot. After
30 seconds, release control knob.
• If control knob does not pop out when released, contact a qualified
service person or gas supplier for repairs.
Note: If pilot goes out, repeat steps 4 through 8, pages 14 & 15.
9. Slightly push in and turn control knob counterclockwise
to the
ON position.
10. Wait one minute and switch selector switch to the ON position to light
burners. Note: AUTO is only functional when using GWMT1 or GWMS2
optional accessories.
11. Set flame adjustment knob to any level between HI and LO.
CAUTION: Do not try to adjust heating levels by using the
equipment shutoff valve.
Pilot
Burner
Ignitor
Electrode
Figure 19 - Pilot (Propane/LP)
Pilot Burner
Pilot (Natural)
Ignitor
Electrode
TO TURN OFF GAS TO APPLIANCE
Shutting Off Heater
1. Turn control knob clockwise to the OFF position.
2a. Set selector switch in the OFF position.
2b. If Using Optional Hand-Held Remote: Set selector switch in the OFF
position to prevent draining battery.
Shutting Off Burner Only (pilot stays lit)
You may shut off the burners and keep the pilot lit by doing one of the following:
1. Turn control knob clockwise
2. Use remote control manual OFF button.
3. Set selector switch in the OFF position.
to the PILOT position.
MANUAL LIGHTING PROCEDURE
1. Follow steps 1 through 6 under Lighting Instructions, page 14.
2. Depress control knob and light pilot with match.
3. Keep control knob pressed in for 30 seconds after lighting pilot. After 30
seconds, release control knob. Now follow steps 9 through 11, Lighting
Instructions, column 1.
WARNING: Make sure the selector switch is in the OFF position
when you are away from home for long periods of time. Heater will
come on automatically with selector switch in the ON position.
For more information, visit www.desatech.com
114745-01
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REMOTE CONTROL OPERATION
Remote Control Operation
GHRCB Series Operation:
1. After lighting, let pilot flame burn for about one minute. Turn control knob
to ON position. Adjust flame adjustment knob anywhere between HI
and LO. Slide the selector switch to the REMOTE position. Note: The
burners may light if hand-held remote ON button was on when selector
switch was last turned off. You can now turn the burners on and off with
the hand-held remote control unit.
16
OPERATING HEATER (REMOTE-READY MODELS)
Remote Control Operation (Cont.)
OPERATING HEATER
Continued
IMPORTANT: Do not leave the selector switch in the REMOTE or
ON position when the pilot is not lit. This will drain the battery.
2. Press the ON/OFF button to turn the burners on and off. When
turning burners off, the pilot will remain lit.
IMPORTANT: Be sure to press the ON/OFF buttons on the hand-
held remote control unit for up to 3 seconds to assure proper
operation.
Note: All additional remote control accessories must be purchased
separately (see Accessories, page 27). Follow instructions included
with the remote control.
Thermostat Control Operation
(Optional GHRCTB Series Only) The thermostat control setting on the
remote control unit can be set to any comfort level between WARMER
and COOLER. The burners will turn on and off automatically to maintain the comfort level you select. The ideal comfort setting will vary
by household depending upon the amount of space to be heated, the
output of the central heating system, etc.
For wall thermostat operation, follow instruction supplied with thermostat accessory GWMT1. For wall switch operation follow instructions
supplied with GWMS2.
NOTICE: You must light the pilot before using the remote control unit.
See Lighting Instructions
GHRCTB Series Operation:
2a. Press the AUTO/ON/OFF button on the hand-held remote control
(see Figure 21). The lights to the left of the button will show AUTO,
ON, or OFF.
• In the ON mode, the burners will ignite. The heater is in manual
mode when ON is lit.
• In the AUTO mode, the thermostat in the hand-held remote
unit controls the room temperature. To increase the room tem
perature, press the top arrow of the TEMP button. To lower the
room temperature, press the bottom arrow of the TEMP button.
At higher settings the heater will run longer.
IMPORTANT: This remote control has been specially engineered
to take an air temperature sample every 5.5 minutes in the auto
mode. It will not respond immediately to the temperature setting
being turned up or down.
IMPORTANT: The hand-held remote control unit must be near the
heater. Do not keep the hand-held remote control unit too close to
the heater. The thermostat on the hand-held remote control unit
will heat up too quickly and turn the heater off.
3. To turn the burner off, press the AUTO/ON/OFF button until OFF
lights. The pilot will remain lit.
on page 14.
IMPORTANT: To turn the pilot off, manually turn the control knob
on the heater to the OFF position.
Figure 20 - Setting the Selector switch, Control Knob, and Flame
Adjustment Knob for Remote Operation
Increases Room
Temperature in
Shows
Temperature
Setting
The Log Heater will
Automatically Cycle
between Pilot and the
Heat Setting that has
been Selected
-
Figure 21 - Thermostat Hand-Held Remote Control Unit Selections
(GHRCTB Only)
AUTO Mode
Decreases Room
Temperature in
AUTO Mode
Turns Burners On
or Off and Allows
You to Choose the
Auto Setting
For more information, visit www.desatech.com
114745-01
114745-01
INSPECTING BURNERS
Check pilot fl ame pattern and burner fl ame patterns often.
PILOT FLAME PATTERN
Figure 22 shows a correct pilot fl ame pat tern. Figure 23 shows an incorrect
pilot fl ame pattern. The incorrect pilot fl ame is not touch ing the thermo couple.
This will cause the thermo couple to cool. When the thermo couple cools, the
heater will shut down.
If pilot fl ame pattern is incorrect, as shown in Figure 23
• turn heater off (see To Turn Off Gas to Appliance, page 15 (RemoteReady Models])
• see Troubleshooting, pages 19 through 21
Note: The pilot fl ame on natural gas units will have a slight curve, but fl ame
should be blue and have no yellow or orange color.
INSPECTING BURNERS
Pilot Flame Pattern
Burner Flame Pattern
BURNER FLAME PATTERN
Figure 24 shows correct burner fl ame pattern.
NOTICE: Do not mistake orange fl ames with yellow tipping. Dirt
or other fi ne particles are burned by heat er, causing brief patches
of orange fl ame.
If burner fl ame pattern is incorrect, as shown in Figure 25
• turn heater off (see To Turn Off Gas to Appliance, page 15)
• see Troubleshooting, pages 19 through 21
Blue and bright
Yellow fl ames
17
17
Pilot Burner
Thermocouple
Figure 22 - Correct Pilot Flame Pattern (Your pilot may vary from pilots
shown)
Pilot Burner
Thermocouple
Figure 23 - Incorrect Pilot Flame Pattern (Your pilot may vary from
pilots shown)
Figure 24 - Correct Burner Flame Pattern
Darker orange fl ames
Figure 25 - Incorrect Burner Flame Pattern
The fl ames from the burner travel horizontally through the log set and emerge
at the middle and rear of the set against the back logs.
The fl ames are blue off the burner and as they progress through the log set,
change to a light yellow color, yellow decorative fl ames are visible as the
fl ames exit the log set.
The base of the log set and the underside of the top logs glow red. Natural
gas models will burn with more blue fl ame, while propane gas model will
burn with bright yellow fl ame.
For more information, visit www.desatech.com
114745-01
114745-01
18
CLEANING AND MAINTENANCE
Cleaning Burner Injector Holder and Pilot Air Inlet Hole
CLEANING AND MAINTENANCE
WARNING: Turn off heater and let cool before cleaning.
WARNING: Failure to keep the primary air openings of the burner clean
may result in sooting and property damage.
CAUTION: You must keep control areas, burners, and circulating
air passageways of heater clean. Inspect these areas of heater be
fore each use. Have heater inspected yearly by a qualified service
person. Heater may need more frequent cleaning due to excessive
lint from carpeting, pet hair, bedding material, etc.
-
CLEANING BURNER INJECTOR HOLDER
AND PILOT AIR INLET HOLE
The primary air inlet opening allow the proper amount of air to mix with the
gas. This provides a clean burning flame. Keep these holes clear of dust, dirt,
lint, and pet hair. Clean these air inlet
Blocked air
every three months during operation and have heater inspected yearly by
a qualified service person.
We also recommend that you keep the burner tube and pilot assembly
clean and free of dust and dirt. To clean these parts we recommend using
compressed air no greater than 30 PSI. Your local computer store, hardware
store, or home center may carry compressed air in a can. You can use a
vacuum cleaner in the blow position. If using compressed air in a can, please
follow the directions on the can. If you don't follow directions on the can, you
could damage the pilot assembly.
1. Shut off the unit, including the pilot. Allow the unit to cool for at least
2. Inspect burner, pilot, and primary air inlet opening on injector holder for
3. Blow air through the ports/slots and holes in the burner.
4. Check the injector holder located at the end of the burner tube again.
5. Blow air into the primary air opening on the injector holder.
6. In case any large clumps of dust have now been pushed into the burner
Clean the pilot assembly also. A yellow tip on the pilot flame indicates dust
and dirt in the pilot assembly. There is a small pilot air inlet hole about two
inches from where the pilot flame comes out of the pilot assembly (see Figure
27). With the unit off, lightly blow air through the air inlet hole. You may blow
through a drinking straw if compressed air is not available.
opening will create soot. We recommend that you clean the unit
thirty minutes.
dust and dirt (see Figure 26).
Remove any large particles of dust, dirt, lint, or pet hair with a soft cloth
or vacuum cleaner nozzle.
repeat steps 3 and 4.
opening prior to each heating season.
Ports
Slots
Injector
Holder
Burner
Tube
Injector
Primary Air
Inlet Opening
(At bottom)
Figure 26 - Injector Holder On Outlet Burner Tube
Pilot Air Inlet Hole
Pilot Air Inlet Hole
Pilot Assembly
Pilot Assembly
Figure 27 - Pilot Inlet Air Hole (Your pilot may vary from pilots
shown)
For more information, visit www.desatech.com
114745-01
114745-01
TROUBLESHOOTING
TROUBLESHOOTING
19
19
Note: F o r ad d i t i o n a l help, v i s i t
DESA technical service web site at
www.desatech.com
.
Note: All troubleshooting items are listed
in order of operation.
OBSERVED PROBLEM
When ignitor button is pressed, there is no spark
at ODS/pilot
When ignitor button is pressed, there is spark at
ODS/pilot but no ignition
WARNING: Turn off and un-
plug heater and let cool before
servicing. Only a qualified service
person should service and repair
heater.
POSSIBLE CAUSE
1. Ignitor electrode not connected to ignitor
cable
2. Ignitor cable pinched or wet
3. Piezo ignitor nut is loose
4. Broken ignitor cable
5. Bad piezo ignitor
6. Ignitor electrode positioned wrong or broken
1. Gas supply turned off or equipment shutoff
valve closed
2. Control knob not in PILOT position
3. Control knob not pressed in while in PILOT
position
4. Air in gas lines when installed
5. Depleted gas supply (propane/LP only)
6. ODS/pilot is clogged
7. Gas regulator setting is not correct
CAUTION: Never use a wire,
needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.
REMEDY
1. Reconnect ignitor cable
2. Free ignitor cable if pinched by any metal or
tubing. Keep ignitor cable dry
3. Tighten nut holding piezo ignitor to base panel
of log set. Nut is located behind base panel.
4. Replace ignitor cable
5. Replace piezo ignitor
6. Replace pilot assembly for remote-ready
units; Replace ignitor electrode for variable
manually controlled units
1. Turn on gas supply or open equipment shutoff
valve
2. Turn control knob to PILOT position
3. Press in control knob while in PILOT po
sition
4. Continue holding down control knob. Repeat
igniting operation until air is removed
5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and Maintenance, page 18) or replace ODS/pilot as
sembly
7. Replace gas regulator
-
-
-
ODS/pilot lights but flame goes out when control
knob is released
For more information, visit www.desatech.com
114745-01
114745-01
1. Control knob not fully pressed in
2. Control knob not pressed in long enough
3. Saf e ty in terl ock syste m has been triggered
4. Equipment shutoff valve not fully open
5. Pilot fla me not tou ching the rmoco uple,
which allows thermocouple to cool, causing
pilot flame to go out. This problem could be
caused by one or both of the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot
6. Thermocouple connection loose at control
valve
7. Thermocouple damaged
8. Control valve damaged
1. Press in control knob fully
2. After ODS/pilot lights, keep control knob
pressed in 30 seconds
3. Wait one minute for safety interlock system to
reset. Repeat ignition operation
4. Fully open equipment shutoff valve
5. A) Contact local natural or propane/LP gas
company
B) Clean ODS/pilot (see Cleaning and Main
tenance, page 18) or replace ODS/pilot as
sembly
6. Hand tighten until snug, then tighten
1/4 turn more
7. Replace pilot assembly
8. Replace control valve
-
-
20
TROUBLESHOOTING
TROUBLESHOOTING
Continued
OBSERVED PROBLEM
One or both burner does not light after ODS/pilot
is lit
Delayed ignition of burner
Burner backfiring during combustion
POSSIBLE CAUSE
1. Inlet gas pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
4. Burner orifice(s) diameter is too small
5. Remote selector in OFF position (RemoteReady Models Only)
6. Wire disconnected from gas control (RemoteReady Models Only)
1. Manifold pressure is too low
2. Burner orifice(s) clogged
3. Mislocated crossover tube
1. Burner orifice is clogged or damaged
2. Damaged burner
3. Gas regulator defective
REMEDY
1. Contact local natural or propane/LP gas company
2. Clean burner(s) (see Cleaning and Maintenance, page 18) or replace burner orifice(s)
3. Contact qualified service person
4. Replace burner orifice(s)
5. Put remote selector in ON position
6. See Wiring Diagram
1. Contact local natural or propane/LP gas com
pany
2. Clean burner(s) (see Cleaning and Maintenance, page 18) or replace burner orifice(s)
3. Contact qualified service person
1. Cl ean burn er (see Cleaning and Mainte-nance, page 18) or replace burner orifice
2. Replace damaged burner
3. Replace gas regulator
, page 23
-
-
-
Orange flame in burner during burner com
bustion
Slight smoke or odor during initial operation
Heater produces a whistling noise when burners are lit
White powder residue forming within burner box
or on adjacent walls or furniture
Moisture/condensation noticed on windows
1. Not enough air
-
2. Gas regulator defective
1. Residues from manufacturing processes and
logs curing
1. Turning control knob to HI position when burn
ers are cold
2. Air in gas line
3. Air passageways on heater blocked
4. Dirty or partially clogged burner orifice(s)
1. When heated, vapors from furniture polish,
wax, carpet cleaners, etc. turn into white
powder residue
1. Not enough combustion/ventilation air
1. Check burner(s) for dirt and debris. If found,
clean burner(s) (see Cleaning and Maintenance, page 18)
2. Replace gas regulator
1. Problem will stop after a few hours of opera
tion
1. Turn control knob to LO position and let warm
up for a minute
2. Operate burners until air is removed from
line. Have gas line checked by local natural
or propane/LP gas company
3. Observe minimum installation clearances (see
pages 7 through 10)
4. Clean burners (see Cleaning and Maintenance, page 18) or replace burner orifice(s)
1. Turn heater off when using furniture polish,
wax, carpet cleaners, or similar products
1. Refer to Air for Combustion and Ventilation
requirements (page 4)
-
-
-
For more information, visit www.desatech.com
114745-01
114745-01
TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow
the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT: Operating heater where impurities in air exist may create odors.
Cleaning supplies, paint, paint remover, cigarette smoke, cements and glues, new
carpet or textiles, etc., create fumes. These fumes may mix with combustion air
and create odors. These odors will disappear over time.
TROUBLESHOOTING
21
21
OBSERVED PROBLEM
Heater produces a clicking/ticking noise just after
burners are lit or shut off
Heater produces unwanted odors
Heater shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion
POSSIBLE CAUSE
1. Metal expanding while heating or contracting
while cooling
1. Heater burning vapors from paint, hair spray,
glues, cleaners, chemicals, new carpet, etc.
(See IMPORTANT statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement at top of
page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement at top of
page
2. Control valve or gas control defective
1. Foreign matter between control valve and
burner
2. Gas leak. See Warning statement at top of
page
REMEDY
1. This is common with most heaters. If noise is
excessive, contact qualified service person
1. Open window to ventilate room. Stop using odor
causing products while heater is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Checking Gas
Connections
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas com
pany
3. Clean ODS/pilot (see Cleaning and Maintenance, page 18)
1. Locate and correct all leaks (see Checking Gas
Connections
2. Replace control valve or gas control
1. Take apart gas tubing and remove foreign mat
ter
2. Locate and correct all leaks (see Checking Gas
Connections
, page 12)
, page 12)
, page 12)
-
-
-
Log set cycles to pilot, but room temperature
drops to a lower than ideal level before log set
comes back on
For more information, visit www.desatech.com
114745-01
114745-01
1. Hand-held remote control is too close to heater
(Remote-Ready Models Only)
1. Move hand-held remote control unit farther away
from the heater
Manufactured by: DESA FMI. LLC, 1769 E. Lawrence St. Russellville, AL 35653
This appliance has been designed-certified by to ANS Z21.11.2a-2003
Unvented Room Heaters, and ANS Z21.60-2003 • CSA 2.26-2003 decorative
Gas Appliances for Installation in Solid Fuel Burning Fireplaces by OMNI Test Laboratories.
VFRMV18PA VFRMV24PA
For more information, visit www.desatech.com
114745-01
114745-01
A
U
T
O
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F
F
ON
Thermopile
WIRING DIAGRAM (REMOTE-READY MODELS ONLY)
SERVICE HINTS
TECHNICAL SERVICE
REPLACEMENT PARTS
23
23
WIRING DIAGRAM
(Remote-Ready Models Only)
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• heater will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so, contact your local propane/LP
or natural gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or troubleshooting. If so, contact DESA Technical Service Department at 1-866-672-6040.
When calling please have your model and serial numbers of your heater
ready.
You can als o vi s i t D E S A tech n i c a l se r v ice s we b si t e a t
www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will protect your warranty
coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original
replacement part(s), call DESA Technical Service Department at 1-866672-6040.
When calling DESA International, have ready
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If they can’t supply original replacement
part(s), call DESA
When calling DESA, have ready
• model number of your heater
• the replacement part number
at 1-866-672-6040 for referral information.
For more information, visit www.desatech.com
114745-01
114745-01
24
Log sets and mount-
ing plates are ordered
as an assembly
ILLUSTRATED PARTS BREAKDOWN
VFRMV18NA, VFRMV18PA
VFRMV24NA, VFRMV24PA
ILLUSTRATED PARTS BREAKDOWN
REMOTE-READY MODELS AND REMOTE
CONTROLLED MODELS
VFRMV18NA, VFRMV18PA
VFRMV24NA, VFRMV24PA
1
Log sets and mounting plates are ordered
as an assembly
2
3
a
b
5
6
18
4
22
7
10
19
8
17
9
16
11
20
21
12
15
For more information, visit www.desatech.com
14
13
114745-01
114745-01
PARTS LIST
PARTS LIST
This list contains replaceable parts used in your heater. When ordering
parts, follow the instructions listed under Replacement Parts on page 23
of this manual.
PART NUMBER FOR
VFRMV18NAVFRMV24NA VFRMV18PA VFRMV24PADESCRIPTION
1
114860-01
2
111807-01
3a
103784-01
3b
103784-02
4
114795-01
5
114805-01
6
112376-01
7
114858-02
8
111817-01
9
114800-01
10
114799-04
11
114801-01
12
114802-01
13
098271-07
14
114793-01
15
097159-04
16
103284-02
17
114798-01
18
114804-01
19
111828-01
20
111824-01
21
099998-01
22
114854-01
114607-01
111807-02
103784-01
103784-02
114795-01
114805-01
112376-01
114797-02
111817-01
114800-01
114799-03
114801-01
114802-01
098271-07
114793-01
097159-04
103284-02
114798-01
114804-01
111828-01
111824-01
099998-01
114790-01
114860-01
111807-01
103784-01
103784-02
114795-01
114805-01
114859-01
114858-02
111817-01
114800-01
114799-02
114801-01
114802-01
098271-07
114793-01
097159-04
103284-02
114798-01
114804-01
111828-01
111824-01
099998-01
114854-01
114807 -01
111807-02
103784-01
103784-02
114795-01
114805-01
114859-01
114797-02
111817-01
114800-01
114799-01
114801-01
114802-01
098271-07
114793-01
097159-04
103284-02
114798-01
114804-01
111828-01
111824-01
099998-01
114790-01
Log plate
valve
Extention Knob (A)
Extention Knob (B)
Valve Bracket
Pilot Bracket
Pilot
Burner
3/8 Flex Tube
3/8 Washer
Orifice
3/8 Brass Elbow
Orifice Bracket
Piezo Wire
Piezo Switch Bracket
Ignitor
Wire Harnes
Burner Bracket
3/16 Flex Tube
3/16 Ferrel
3/8 Nut With Ferrel
On Off switch
Grate
25
25
100563-01
103877-01
100565-01
100639-01
GA6060
100563-01
103877-01
100565-01
100639-01
GA6060
100563-01
103877-01
100565-01
100639-01
GA6060
For more information, visit www.desatech.com
114745-01
PARTS AVAILABLE NOT SHOWN
100563-01
103877-01
100565-01
100639-01
GA6060
Warning Plate
Lighting Instruction
Warning Plate Fastener
Caution Decal
Lava Rock
114745-01
26
A
U
T
O
O
N
O
F
F
C
O
O
L
E
R
W
A
R
M
E
R
T
E
M
P
ACCESSORIES
Purchase these heater accessories from your local dealer. If they can not supply these accessories, call DESA International at 1-866-672-6040 for referral
information. You can also write to the address listed on the back page of
this manual.
EQUIPMENT SHUTOFF VALVE - GA5010
For all m odels. Equipment shutoff valve with 1/8" NPT tap. Fits 1/2" NPT pipe.
ACCESSORIES
WALL-MOUNT THERMOSTAT SWITCH GWMT1
(Not Shown)
For all Remote-Ready Models. The desired comfort setting can be selected
on the wall thermostat and the log heater will automatically cycle from pilot
to the heat setting selected.
WALL-MOUNT ON/OFF SWITCH - GWMS2
(Not Shown)
For all Remote-Ready Models. Allows the gas log heater to be turned on
and off with a wall switch.
VENT-FREE LOGMATE® FIREBOXES
(Not Shown)
Available in 32", 36", and 42" models. Circulating fireboxes feature louvers
and an optional blower. Non-circulating, smooth face models are ideal for
custom trim applications such as stone or marble.
FIREPLACE HOOD
Black - GA6050
Brass - GA6052
Antique Brass - GA6053
For all models. Helps deflect heat away from mantel or wall above fireplace.
Fits openings 28" to 48" wide.
RECEIVER AND HAND-HELD THERMOSTAT
REMOTE CONTROL KIT - GHRCTB
For all Remote-Ready Models. Allows the gas log heater to be operated in a
manually or thermostatically controlled mode. You can turn the gas log heater
on and off without ever leaving the comfort of your easy chair.
RECEIVER AND HAND-HELD REMOTE
CONTROL KIT - GHRCB
For all Remote-Ready Models. Allows the gas log heater to be turned on and
off by using a hand-held remote control.
114745-01
For more information, visit www.desatech.com
FB32C (CIRCULATING), FB32NC (NONCIRCULATING) SERIES
(Not Shown)
For 18" and 24" models.
FB36CA, FB42C SERIES (CIRCULATING),
FB36NCA, FB42NC SERIES
(NON-CIRCULATING)
(Not Shown)
For all models.
DAMPER CLAMP - GA6080
(Not Shown)
For Remote-Ready and Variable Manually-Controlled Models. Permanently
opens chimney flue damper for vented operation.
LAVA ROCK - GA6060
(Not Shown)
For all models. Order when additional rock is desired. (1.8 lb. bag)
CLEANING KIT - GCK
(Not Shown)
For all models. Your vent-free gas appliance requires regular cleaning and
maintenance to prevent performance problems. This kit gives you the tools and
instructions to make it easy to clean all critical areas of your appliance.
INFORMATION VIDEO - 108917-01
For all models. A care and maintenance video is available by calling 1-866672-6040.
114745-01
THIS PAGE INTENTIONALLY LEFT
27
27
For more information, visit www.desatech.com
114745-01
114745-01
28
In o rder to prov ide b etter c ustom er se rvice f or th is an d futur e pur chase s, we r ecomm end t hat you regi ster your pr oduct with us.
|
You can reg ister onli ne at w ww.de satec h.com i f acce ss to o ur web si t e i s not avai la ble t o you , ple as e com plete this O wner’ s Reg
istr ation F orm a nd ma il to t he ad dress on the back of t his own er’s manua l. Pl e a se provi de the foll o wing pr oduct i nform ation :
Always specify model and serial numbers when communicating with the factory.
We reserve the right to amend these specifications at any time without notice. The only warranty applicable is our standard written warranty. We
make no other warranty, expressed or implied.
LIMITED WARRANTY
VENT-FREE GAS LOG HEATERS
DESA International warrants this product to be free from defects in materials and components for four (4) years and five (5) years on stainless steel
burners from the date of first purchase, provided that the product has been properly installed, operated and maintained in accordance with all applicable
instructions. To make a claim under this warranty the Bill of Sale or cancelled check must be presented.
This warranty is extended only to the original retail purchaser. This warranty covers the cost of part(s) required to restore this heater to proper operating
condition and an allowance for labor when provided by a DESA Authorized Service Center. Warranty part(s) MUST be obtained through authorized dealers
of this product and/or DESA International who will provide original factory replacement parts. Failure to use original factory replacement parts voids this
warranty. The heater MUST be installed by a qualified installer in accordance with all local codes and instructions furnished with the unit.
This warranty does not apply to parts that are not in original condition because of normal wear and tear, or parts that fail or become damaged as a
result of misuse, accidents, lack of proper maintenance or defects caused by improper installation. Travel, diagnostic cost, labor, transportation and
any and all such other costs related to repairing a defective heater will be the responsibility of the owner.
TO THE FULL EXTENT ALLOWED BY THE LAW OF THE JURISDICTION THAT GOVERNS THE SALE OF THE PRODUCT; THIS EXPRESS WAR
RANTY EXCLUDES ANY AND ALL OTHER EXPRESSED WARRANTIES AND LIMITS THE DURATION OF ANY AND ALL IMPLIED WARRANTIES,
INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE TO FOUR (4) YEARS ON ALL COMPONENTS
AND FIVE (5) YEARS ON STAINLESS STEEL BURNERS FROM THE DATE OF FIRST PURCHASE; AND DESA INTERNATIONAL’S LIABILITY
IS HEREBY LIMITED TO THE PURCHASE PRICE OF THE PRODUCT AND DESA INTERNATIONAL SHALL NOT BE LIABLE FOR ANY OTHER
DAMAGES WHATSOEVER INCLUDING INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow a limitation on how long an implied warranty lasts or an exclusion or limitation of incidental or consequential damages, so
the above limitation on implied warranties, or exclusion or limitation on damages may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
For information about this warranty write:
-
For more information, visit www.desatech.com
114745-01
2701 Industrial drive.
Bowling Green, KY. 42101
www.desatech.com
114745-01
7/04
NOT A UPC
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