Fire Sense 62905, 62906 Instructions Manual

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Page 1

Comfort, Quality & Style Since 1998

Wall Mount Electric Fireplace

Item#: 62905 / 62906

WARNING

FOR YOUR SAFETY

1. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage.

2. Read the installation, operation, and maintenance instructions thoroughly before installing or servicing this equipment.

3. Failure to follow these instructions could result in re or

explosion, which could cause property damage, personal injury, or death.

CAUTION Risk of Electric Shock — Do not open.

No user - serviceable parts inside.

WARNING

This product can expose you to chemicals including Lead, Chromium (hexavalent compounds), Di(2-ethylhexyl) phthalate (DEHP) and Diisononyl phthalate (DINP), which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.P65Warnings.ca.gov.

UNIT MUST BE ON A DEDICATED

ELECTRICAL CIRCUIT.

PLEASE READ THESE INSTRUCTIONS

CAREFULLY BEFORE USING YOUR

NEW Fireplace.

Questions, problems, missing parts?

Before returning to your retailer, our exceptional customer service is available.

Call us toll-free at (866) 985-7877 9 a.m. – 6 p.m., EST, Monday – Friday, email us at cservice@welltraveled.net, or go online and live chat at www.wtliving.com.

ATTACH YOUR RECEIPT HERE

Keep a copy of your proof of

purchase or order conrmation

which will be needed if you need to contact us about warranty coverage.

Purchase Date:

Manual updated Feb 2019

Page 2

BEFORE YOU BEGIN

TABLE OF CONTENTS

Table of Contents, Before You Begin Page 2

Safety, Safety Information, Listing Approvals Page 3

Important Safety Instructions Page 4

Package Contents Page 5

Preparation/Unpacking/Quick Guide Page 6

Glass Particles Installation Instructions Page 7

Product Dimensions Pages 8-9

Installation Pages 10-11

Operation/Remote Features/Care and Maintenance Page 12

Troubleshooting Page 13

Warranty Page 14

BEFORE YOU BEGIN

Please read and understand this entire manual before attempting to assemble, operate or install this appliance. If you have any questions regarding the product, please call us toll-free at (866) 985-7877 9 a.m. – 6 p.m., EST, Monday – Friday, email us at cservice@welltraveled.net, or go online and live chat at www.wtliving.com. English & Spanish speaking.

This manual contains important information about the assembly, operation and maintenance of this

appliance. General safety information is presented in the rst few pages and is also located throughout

this manual. Keep this manual for future reference and to educate new users of this appliance.

Page 3

SAFETY

• Children of less than 8 years old should be kept away unless continually supervised.

• Children aged less than 8 years old shall only switch on/off the appliance provided that is has been placed or installed in its intended normal operating position and they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children aged under 8 years old shall not plug in, regulate and clean the appliance or perform user maintenance.

• CAUTION: Some parts of this product can become very hot and cause burns. Particular attention must be given where children and vulnerable people are present.

SAFETY INFORMATION

WARNING

To Reduce the Risk of Fire

1. Do not place any objects such as furniture, papers, clothes and

curtains within 3 ft. / .91 m to the front of the fireplace and keep them

away from the sides and rear when the fireplace is plugged in.

2. Do not place the fireplace near a bed because objects such as pillows or blankets can fall off the bed and be ignited by the fireplace.

3. Always unplug the fireplace if it is not being used.

4. Avoid using an extension cord because the extension cord may

overheat and cause a risk of fire. However, if you must use an

extension cord, the cord should be N014 AWG minimum size and rated not less than 1875 watts.

• Children shall not play with appliance. Cleaning and user maintenance shall not be done by children.

• When the power cord is damaged, it must be replaced by authorized agent or other trained professional to avoid danger.

• DO NOT position immediately

above or below an

electrical socket.

• WARNING: This fireplace is not equipped with a device

to control the room temperature. Do not use this

fireplace in small rooms when they are occupied by

persons not capable of leaving the room on their own, unless constant supervision is provided.

CAUTION Risk of Fire

Keep combustible materials such as furniture, papers, clothes and curtains at least .91 m / 3 ft from the front of the fireplace, and away from the sides and rear. Attach base before using.

CAUTION Risk of Electric Shock — Do not open.

No user-serviceable parts inside.

LISITING APPROVALS

This heater has been tested in accordance with the CSA Standards.

Model Number Length Height Depth

26905 36.0” 19.8” 4.7”

62906 42.0” 19.8” 4.7”

Description Wall Mount Electric Fireplace

Voltage 120V AC, 60Hz

Watts: Max 1300W

Page 4

SAFETY

IMPORTANT SAFETY INSTRUCTIONS

When using electrical appliances, to reduce the risk of fire,

electric shock and injury to persons, always follow basic precautions, including the following:

1. Read all instructions before use.

2. This heater is hot when in use. To avoid burns, do not

let bare skin touch hot surfaces. If provided, use handle when moving this heater.

3. Keep combustible materials such as furniture, pillows, bedding, papers, clothes, and curtains 3 ft / .91 m or further away from the front, sides, and back of heater.

4. Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is in operation it must not be left unattended.

5. Always unplug the heater when not in use.

6. Do not operate any heater with damaged cord or

plug or after the heater has malfunctioned or has been dropped or damaged in any manner. Return heater to an authorized service facility for repair.

7. Do not use outdoors.

8. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations where water may be present. Never locate heater where it

may fall into a bath tub or other water container.

9. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic areas and where it will not be

tripped over.

10. To disconnect heater, turn control to off, then remove plug from outlet.

11. Connect to properly grounded outlet only.

12. Do not insert or allow foreign objects to enter any

ventilation or exhaust opening as this may cause an

electric shock or fire, or damage the heater.

13. To prevent a possible fire, do not block air intake or

exhaust in any manner.

14. Do not use on soft surfaces, like a bed, where openings may become blocked.

15. A heater has hot and arcing or sparking parts inside.

Do not use it in areas where gasoline, paint or flammable liquids are used or stored.

16. Use this heater only as described in manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.

17. Avoid the use of an extension cord because the

extension cord may overheat and there is a risk of fire.

18. Do not strike the heater glass.

19. Always use properly grounded outlets; it may break

fused and polarized outlets.

20. Always disconnect power before performing any cleaning or maintenance, or relocating the heater.

21. When transporting or storing the heater, keep in a dry place, free from excessive vibration and store so as to avoid damage.

22. The flame effect is powered by a motor and it is normal

for the motor to make some noise as it slowly rotates and helps to create the beautiful 3D flame effect. Some rooms have more or less furnishings than others resulting in varying noise amplification.

23. While every effort is made to ensure packing materials are kept outside of the plastic bag which covers your heater in the box, there is some chance that packing material may lodge itself in the heater part of the unit. If you notice this on inspection, please remove it.

24. When turning your heater on for the first time it is normal

for the heater to emit a mild ‘new heater’ smell which quickly passes.

25. You may notice some light coming from under or from the sides of the unit. This is normal and the holes allow the unit to ‘breathe’. Do not attempt to block these holes.

26. This heater is to be used on a 110 / 120 V, 11.2 A MP, grounded circuit. Do not use in an outlet controlled by a switch or dimmer switch. The cord supplied with the heater has a 2 blade plug with a round pin on the plug for grounding purposes. If a 3 slot receptacle/outlet is not available, you must use an adapter which must be properly grounded to the outlet box. Avoid plugging other appliances into the same circuit as heater.

CAUTION

• RISK OF ELECTRIC SHOCK

• DO NOT OPEN THE UNIT

• NO USER-SERVICEABLE PARTS INSIDE

• HIGH TEMPERATURE

• KEEP ELECTRICAL CORDS, DRAPERY AND OTHER FURNISHINGS AT LEAST 3 FEET / .91 METER FROM FRONT OF THE HEATER AND AWAY FROM THE SIDES OF HEATER

WARNING

• RISK OF FIRE - KEEP COMBUSTIBLE MATERIAL AWAY FROM TOP OF HEATER.

• SERVICING SHOULD BE DONE ONLY WHILE THE HEATER IS UNPLUGGED FROM

• POWER SUPPLY.

The ame effect on the wall hanging replace is created by

LED surface mounted components that are designed to last the life of the product. Do not remove back cover of heater, no user serviceable parts are contained within.

Page 5

PACKAGE CONTENTS

DESCRIPTION QUANTITY

A B C D

Fireplace

Heater Mount Bracket 42”/50”/60”

Wall Mount Bracket 72”/78”

Remote Control 1

HARDWARE CONTENTS

Screw

(4x40mm)

Qty: 8

Page 6

PREPERATION/UNPACKING/QUICK GUIDE

PREPARATION

Unpack the fireplace. Make sure that all items are present, that there are no components left in the box, and that the fireplace is free from packing material. If any parts are missing, please contact Customer Service at (866)-985-7877,

Monday-Friday, 9 a.m. - 6 p.m. EST or email at cservice@welltraveled.net. English & Spanish speaking.

Assembly Tool Required: Phillip head screw driver, power drill, drill bit, and a tape measure. Unit must to be hung on wall stud for security and stability.

UNPACKING AND TESTING FIREPLACE

Carefully remove the unit from the box and clear any clinging packing material. Prior to installing the unit, test to make sure the unit operates properly. To do this, plug the unit’s power supply cord into a conveniently located 120 Volt grounded outlet.

QUICK REFERENCE GUIDE

Prior to plugging your heater into a power outlet, verify that the circuit breaker for the outlet is on.

The heater may emit a slight, harmless odor when first used. This odor is normal and it is caused by the

initial heating of internal heater parts and will not persist.

If the heater does not emit heat, consult your User’s Guide for further information.

Page 7

GLASS PARTICLES INSTALLATION INSTRUCTIONS

To remove the outer glass around the

bracket, undo the mounting screws

(red arrows).

Remove the outer glass.

Adjust the screws (red arrows) to free the log set.

1 1

Carefully remove the log set and gently pour the glass crystals into

place.

Carefully re-install the outer glass with the mounting screws.

Page 8

PRODUCT DIMENSIONS

DO NOT COVER

36" or 42"

4.7

19.8

Page 9

PRODUCT DIMENSIONS

MOUNTING BAR

BACK VIEW

WARNING: Due to high temperatures, this electric fireplace should be located out of the flow of traffic in your

living space. Keep combustible materials such as furniture, pillows, bedding, papers, clothing and curtains at least 36” from all sides and above the heater.

WARNING: Never locate this electric fireplace where it may fall into a bathtub or other water container.

CAUTION: Do not expose the electric fireplace to the elements (such as rain, etc.)

WARNING: To prevent contact with sagging or loose insulation, the electric fireplace must not be installed

against a

vapor barrier or exposed insulation. Overheating could occur and a fire could result.

Page 10

INSTALLATION

INSTALLATION WARNINGS

WARNING: RISK OF FIRE! The power cord must not be pinched or positioned against a sharp edge. Secure cord to avoid

tripping or snagging to reduce risk of fire, electric shock or personal injury. Do not run cord under carpeting. Do not cover cord with throw rugs, runners or the like. Arrange cord away from traffic area and where it will not be tripped over.

WARNING: RISK OF FIRE! To prevent a possible re, do not block air intake or exhaust in any manner. Do not use on soft surfaces

where openings may become blocked.

WARNING: RISK OF FIRE! Do not place insulation against the replace.

WARNING: This electric fireplace is tested and listed for use only with the approved optional accessories. Use of optional

accessories not specifically tested for this electric fireplace will void the heater warranty and can result in a safety hazard.

WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. Do not store or use gasoline or other flammable vapors in the vicinity of this or any heater.

Page 11

INSTALLATION

Reinstall the glass pane onto the firebox with screws.

Model 1:

screws

Front view of wall

back view of fireplace

Model 2:

Trim Piece

Remove the glass pane first, set the fire box into the wall. Secure the side trim pieces on the wall with screws.

Page 12

OPERATION/REMOTE FEATURES/CARE AND MAINTENANCE

DISPLAY

OPERATION LOCATION

• The master power switch is located on the right side of the appliance. The control panel is on the right corner of the glass.

MASTER SWITCH

• The master switch controls the power supply to the appliance. Turn the switch to “I” to connect power and turn the switch to “O” to cut the power. There will be a chiming sound when turning to “I”.

1. POWER ON/OFF

• Touch the button once (flame

2. FLAME ADJUSTMENT

• Touch the button to turn flame on. Press 10 color options: F1 (orange), F2 (orange + green), F3 (green color), F4 (green + blue), F5 (blue), F6 (blue + orange color), F7 (blue + orange + green), F8 (blue + red), F9 (red), F0 (all colors loop)

CHARCOAL FIRE COLOR

• Touch the button to turn charcoal fire on. through the 10 color options as with the flame colors.

4. HEAT SETTINGS

• This fireplace consists of a fan forced electric heater with two heat settings: 650W (“LO” shown in display) and 1300 W (“HI” shown in display). Touch

the button once (the icon will light up) to activate the heater at its low heat level (650W). Touch the button once more to switch to high heat level (1300W). When set in high level, touch the button once again to deactivate the heater. Note: The fan will continue to run for a short time and turns off automatically after the heater is turned off.

5. TIMER

• Set the timer using the button (1 to 9 hours): press button to add time in 1

increments.

hour

Select the temperature display mode of Celsius (C) or Farenheit (F), simply

press and hold button for 10 seconds to change.

•

The Fahrenheit temperature display shows increments from 86ºF to 62ºF.

The C

•

elsius temperature display shows the temperature selection in 1º

increments from

30ºC to 17ºC.

will light up) to turn power on for all functions.

this button to cycle through the

6 5 4 3 2 1

Press this button to cycle

the temperature in 2º

REMOTE CONTROL FEATURES

1. Install the CR2025 3V battery in the remote control.

2. Turn the master switch on the

e-fireplace to ‘I’ so that it can

receive the remote control.

3. Lock the color for the flame

using button 1. Lock the color for the Log using button 2. Press the button to see and choose the color.

4. CAUTION: Never leave the

e-fireplace unattended while

heating.

signal from the

1 2

CARE AND MAINTENANCE

• Before using, wipe with a clean,

soft, dry cloth.

• Avoid rubbing or scratching the surface with rough or abrasive objects.

• Turn heater OFF and unplug from outlet. Use a vacuum or duster to keep heat and vent area clean from dust and dirt. The exterior should with a damp cloth or duster.

• Do not use abrasive cleaners, liquid sprays, or any other cleaner that may scratch the surface.

be cleaned

Page 13

TROUBLESHOOTING

TEMPERATURE LIMITING CONTROL

This heater is equipped with a Temperature Limiting Control. Should the heater reach an unsafe temperature, (115 degrees Celsius) the heater will automatically turn off. To reset: Unplug unit from wall, wait for 5 minutes, plug back in and continue to use.

TROUBLESHOOTING

Symptom Possible Causes Corrective Action

Fireplace doesn’t work

Flame is not moving

Dim or poorly visible

flame, or glass pebbles

aren’t glowing

Flame sputters Flame motor is defective.

Remote control does not work

Circuit breaker trips or fuse blows when the unit is on

Heater does not provide heat when

turned on

Fireplace inner components are overheating or the home circuit breaker has tripped.

Wiring may be loose or the ame

motor may be defective.

LED lights are burnt out or the wiring is loose.

• Low battery

• Master switch is in “OFF” position

Improper circuit current rating. Call customer service for instructions.

Thermal switch has been tripped. Circuit breaker has been tripped.

Reset switch: turn master switch off, wait

minutes, then turn back on.

Call customer service for assistance.

Change the battery for remote control. Check to make sure the master switch is turned on.

•

Turn the unit off and unplug the unit for 5 minutes. Plug back in and turn on the unit.

•

Turn off circuit breaker that supplies

electricity to the unit, wait 5 minutes, then flip circuit breaker back on.

Appliance turns off and will not turn on

• Appliance has overheated and its safety device has caused the thermal switch to disconnect.

• House circuit breaker has tripped.

• Unplug the appliance, allow to cool

for 15 minutes, then plug back in.

• Reset the house circuit breaker.

Page 14

LIMITED WARRANTY

Customers in the Contiguous US

This product is warranted for a period of 1 year from original purchase date against defects in materials and workmanship under normal use. This warranty does NOT cover normal wear/weathering, exposure to water, freezing temperatures, oils, fluids, or chemicals, OR use in a commercial application if model is not designated as a commercial model. At Well Traveled Living’s sole discretion, products under warranty will be repaired and/or replaced at no charge to the customer. Returns sent back to Well Traveled Living must be sent via prepaid freight in the original retail packaging.

For warranty service, contact Well Traveled Living at the address, phone numbers or website and email listed in this owner’s manual. Be sure to have your sales receipt, date of purchase and catalogue/model numbers available when calling. All warranty service will be coordinated by Well Traveled Living’s, Amelia Island, Florida service center. This warranty is extended only to the original owner. Proof of purchase will be required before warranty service is rendered. The sales receipt is the only valid proof of purchase. This warranty only covers failures due to defects in materials or workmanship which occur during normal use. Failures and/or damage which result from accident, negligence, misuse, abuse, neglect, mishandling, alteration or modification, failure to maintain, improper assembly or maintenance, service by unauthorized agency or use of unauthorized components or damage that is attributable to acts of God are NOT covered.

This limited warranty gives you specific legal rights and you may also have other rights which vary from jurisdiction to jurisdiction. The provisions of the United Nations Convention on Contracts for the Sales of Goods shall not apply to this limited warranty or the sale of products covered by this limited warranty.

• THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED

• PURCHASER ASSUMES ALL RISKS IN THE ASSEMBLY AND OPERATION OF THIS UNIT

• FAILURE TO FOLLOW WARNINGS AND OPERATIONAL INSTRUCTIONS CONTAINED IN THIS MANUAL CAN RESULT IN SEVERE PROPERTY DAMAGE AND/OR PERSONAL INJURY

• IN NO EVENT WILL WELL TRAVELED LIVING, OR ITS DIRECTORS, OFFICERS OR AGENTS BE LIABLE TO THE PURCHASER OR ANY THIRD PARTY, WHETHER IN CONTRACT, IN TORT, OR ON ANY OTHER BASIS, FOR ANY INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, CONSEQUENTIAL, OR INCIDENTAL LOSS, COST, OR DAMAGE ARISING OUT OF OR IN CONNECTION WITH THE SALE, MAINTENANCE, USE, OR INABILITY TO USE THE PRODUCT, EVEN IF WELL TRAVELED LIVING OR ITS DIRECTORS, OFFICERS OR AGENTS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSSES, COSTS OR DAMAGES, OR IF SUCH LOSSES, COSTS, OR DAMAGES ARE FORESEEABLE. IN NO EVENT WILL WELL TRAVELED LIVING, OR ITS OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY DIRECT LOSSES, COSTS OR DAMAGES THAT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

• SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO THE PURCHASER.

Important Notice

Do NOT return to place of purchase—for customer service and warranty

issues contact our Customer Service Center at (866) 985-7877 or

cservice@welltraveled.net, or go online and live chat at wtliving.com.

Hours are: 9 a.m. – 6 p.m., EST, Monday – Friday.

Distributed by:

Well Traveled Living

716 S 8th Street, Amelia Island, FL 32034

wtliving.com | cservice@welltraveled.net

(866) 985-7877

Fire Sense®, Patio Sense,® Avalon Home,® Mojave Sun®, Vulcan®, and Well Traveled Living® are registered trademarks of Well Traveled Imports, Inc®. All

assembly instruction presentations are the property of Well Traveled Imports, Inc.® and are protected by U.S. copyrights and trademarks. All rights

reserved.

EXTEND YOUR WARRANTY

When you purchase a Fire Sense, Patio Sense, or Avalon Home product, you have the peace of mind in knowing that it comes with a one-year warranty. Extend your warranty for an additional

year when you write a review of your purchase on www.wtliving.com within 365 days of purchase.

Fire Sense 62905, 62906 Instructions Manual

Specifications and Main Features

Frequently Asked Questions

User Manual