While a fire alarm system may lower insurance
rates, it is not a substitute for fire insurance!
An automatic fire alarm system–typically made up of smoke
detectors, heat detectors, manual pull stations, audible warning devices, and a fire alarm control panel with remote notification capability–can provide early warning of a developing
fire. Such a system, however, does not assure protection
against property damage or loss of life resulting from a fire.
The Manufacturer recommends that smoke and/or heat detectors be located throughout a protected premise following
the recommendations of the current edition of the National
Fire Protection Association Standard 72 (NFPA 72),
manufacturer's recommendations, State and local codes, and
the recommendations contained in the Guide for Proper Use
of System Smoke Detectors, which is made available at no
charge to all installing dealers. A study by the Federal Emergency Management Agency (an agency of the United States
government) indicated that smoke detectors may not go off in
as many as 35% of all fires. While fire alarm systems are designed to provide early warning against fire, they do not guarantee warning or protection against fire. A fire alarm system
may not provide timely or adequate warning, or simply may not
function, for a variety of reasons:
Smoke detectors may not sense fire where smoke cannot
reach the detectors such as in chimneys, in or behind walls, on
roofs, or on the other side of closed doors. Smoke detectors
also may not sense a fire on another level or floor of a building. A second-floor detector, for example, may not sense a
first-floor or basement fire.
Particles of combustion or "smoke" from a developing fire
may not reach the sensing chambers of smoke detectors because:
• Barriers such as closed or partially closed doors, walls, or
chimneys may inhibit particle or smoke flow.
• Smoke particles may become "cold," stratify, and not reach
the ceiling or upper walls where detectors are located.
• Smoke particles may be blown away from detectors by air
outlets.
• Smoke particles may be drawn into air returns before reaching
the detector.
The amount of "smoke" present may be insufficient to alarm
smoke detectors. Smoke detectors are designed to alarm at
various levels of smoke density. If such density levels are not
created by a developing fire at the location of detectors, the
detectors will not go into alarm.
Smoke detectors, even when working properly, have sensing
limitations. Detectors that have photoelectronic sensing
chambers tend to detect smoldering fires better than flaming
fires, which have little visible smoke. Detectors that have ionizing-type sensing chambers tend to detect fast-flaming fires
better than smoldering fires. Because fires develop in different ways and are often unpredictable in their growth, neither
type of detector is necessarily best and a given type of detector may not provide adequate warning of a fire.
Smoke detectors cannot be expected to provide adequate
warning of fires caused by arson, children playing with
matches (especially in bedrooms), smoking in bed, and violent
explosions (caused by escaping gas, improper storage of
flammable materials, etc.).
Heat detectors do not sense particles of combustion and
alarm only when heat on their sensors increases at a predetermined rate or reaches a predetermined level. Rate-of-rise
heat detectors may be subject to reduced sensitivity over
time. For this reason, the rate-of-rise feature of each detector
should be tested at least once per year by a qualified fire protection specialist. Heat detectors are designed to protect
property, not life.
IMPORTANT! Smoke detectors must be installed in the
same room as the control panel and in rooms used by the
system for the connection of alarm transmission wiring, communications, signaling, and/or power. If detectors are not so
located, a developing fire may damage the alarm system,
crippling its ability to report a fire.
Audible warning devices such as bells may not alert people
if these devices are located on the other side of closed or
partly open doors or are located on another floor of a building.
Any warning device may fail to alert people with a disability or
those who have recently consumed drugs, alcohol or medication. Please note that:
• Strobes can, under certain circumstances, cause seizures
in people with conditions such as epilepsy.
• Studies have shown that certain people, even when they
hear a fire alarm signal, do not respond or comprehend the
meaning of the signal. It is the property owner's responsibility to conduct fire drills and other training exercise to
make people aware of fire alarm signals and instruct them
on the proper reaction to alarm signals.
• In rare instances, the sounding of a warning device can
cause temporary or permanent hearing loss.
A fire alarm system will not operate without any electrical
power. If AC power fails, the system will operate from standby
batteries only for a specified time and only if the batteries
have been properly maintained and replaced regularly.
Equipment used in the system may not be technically compatible with the control. It is essential to use only equipment
listed for service with your control panel.
Telephone lines needed to transmit alarm signals from a
premise to a central monitoring station may be out of service
or temporarily disabled. For added protection against telephone line failure, backup radio transmission systems are recommended.
The most common cause of fire alarm malfunction is inadequate maintenance. To keep the entire fire alarm system in
excellent working order, ongoing maintenance is required per
the manufacturer's recommendations, and UL and NFPA standards. At a minimum, the requirements of NFPA 72 shall be
followed. Environments with large amounts of dust, dirt or
high air velocity require more frequent maintenance. A maintenance agreement should be arranged through the local
manufacturer's representative. Maintenance should be
scheduled monthly or as required by National and/or local
fire codes and should be performed by authorized professional fire alarm installers only. Adequate written records of
all inspections should be kept.
PrecauLarge.PMD 01/10/2005
Installation Precautions
Adherence to the following will aid in problem-free
installation with long-term reliability:
WARNING - Several different sources of power can be con-
nected to the fire alarm control panel. Disconnect all sources
of power before servicing. Control unit and associated equipment may be damaged by removing and/or inserting cards,
modules, or interconnecting cables while the unit is energized.
Do not attempt to install, service, or operate this unit until this
manual is read and understood.
CAUTION - System Reacceptance Test after Software
Changes. To ensure proper system operation, this product
must be tested in accordance with NFPA 72 after any programming operation or change in site-specific software. Reacceptance testing is required after any change, addition or
deletion of system components, or after any modification,
repair or adjustment to system hardware or wiring.
All components, circuits, system operations, or software functions known to be affected by a change must be 100% tested.
In addition, to ensure that other operations are not inadvertently affected, at least 10% of initiating devices that are not
directly affected by the change, up to a maximum of 50 devices, must also be tested and proper system operation verified.
This system meets NFPA requirements for indoor dry operation at 0-49° C/32-120° F
RH (non-condensing) at 32 ±2° C/90 ±3° F. However, the
useful life of the system's standby batteries and the electronic components may be adversely affected by extreme
temperature ranges and humidity. Therefore, it is recommended that this system and all peripherals be installed in
an environment with a nominal room temperature of 15-27°
C/60-80° F.
Verify that wire sizes are adequate for all initiating and
indicating device loops. Refer to manual Specifications section for maximum allowable I.R. drop from the specified device voltage.
and at a relative humidity of 93 ±2%
Like all solid state electronic devices, this system may
operate erratically or can be damaged when subjected to
lightning-induced transients. Although no system is completely immune from lightning transients and interferences,
proper grounding will reduce susceptibility. Overhead or out-
side aerial wiring is not recommended, due to an increased
susceptibility to nearby lightning strikes. Consult with the
Technical Services Department if any problems are anticipated or encountered.
Disconnect AC power and batteries prior to removing or inserting circuit boards. Failure to do so can damage circuits.
Remove all electronic assemblies prior to any drilling, filing,
reaming, or punching of the enclosure. When possible, make
all cable entries from the sides or rear. Before making modifications, verify that they will not interfere with battery, transformer, and printed circuit board location.
Do not tighten screw terminals more than 9 in-lbs.
Over-tightening may damage threads, resulting in reduced
terminal contact pressure and difficulty with screw terminal
removal.
This system contains static-sensitive components.
Always ground yourself with a proper wrist strap before handling any circuits so that static charges are removed from the
body. Use static-suppressive packaging to protect electronic
assemblies removed from the unit.
Follow the instructions in the installation, operating, and
programming manuals. These instructions must be followed
to avoid damage to the control panel and associated
equipment. FACP operation and reliability depend upon
proper installation by authorized personnel.
FCC Warning
WARNING: This equipment generates, uses, and can ra-
diate radio frequency energy and if not installed and used
in accordance with the instruction manual, may cause interference to radio communications. It has been tested
and found to comply with the limits for class A computing
device pursuant to Subpart B of Part 15 of FCC Rules,
which is designed to provide reasonable protection against
such interference when operated in a commercial environment. Operation of this equipment in a residential area is
likely to cause interference, in which case the user will be
required to correct the interference at their own
expense.
PrecauLarge.PMD 01/10/2005
Canadian Requirements
This digital apparatus does not exceed the Class A
limits for radiation noise emissions from digital
apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
Le present appareil numerique n'emet pas de bruits
radioelectriques depassant les limites applicables aux
appareils numeriques de la classe A prescrites dans le
Reglement sur le brouillage radioelectrique edicte par le
ministere des Communications du Canada.
Notes
4 411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
1.4: Controls and Indicators ...............................................................................................................................11
FIGURE 1-2: 411UD Controls and Indicators ....................................................................................11
1.5: Digital Communicator Operation................................................................................................................12
1.6: Telephone Requirements and Warnings ......................................................................................................12
1.7.1: Normal Mode ....................................................................................................................................14
1.7.2: Real Time Clock Mode.....................................................................................................................14
1.7.3: Program Mode...................................................................................................................................14
FIGURE 2-6: Programmer Connection to 411UD ..............................................................................19
2.7: UL Power-limited Wiring Requirements ....................................................................................................20
CHAPTER 3: Modes of Operation..........................................................................................................................21
3.1: Normal Mode ..............................................................................................................................................21
3.2: Real Time Clock Mode ...............................................................................................................................23
3.3: Program Mode ............................................................................................................................................25
4.0.2: Ademco Contact ID Format Event Code Description.......................................................................44
TABLE 4-3: Compatible UL Listed Receivers....................................................................................45
CHAPTER 5: Remote Site Upload/Download........................................................................................................46
5.1: General ........................................................................................................................................................46
5.2: Downloading to the Communicator ............................................................................................................48
5.3: Uploading From the Communicator............................................................................................................48
5.4: Simultaneous Data Transfers.......................................................................................................................49
A.1: Digital Communicator Options Program Sheets .......................................................................................50
A.2: Digital Communicator Options Program Sheet (Factory Defaults) ..........................................................52
Appendix B: Event Codes/Transmission Format Programming Sheets ..........................................................54
B.1: 4+2 Standard & 4+2 Express Formats Primary
B.2: 4+2 Standard & 4+2 Express Formats Secondary
B.3: 4+2 Standard & 4+2 Express Formats Primary
B.4: 4+2 Standard & 4+2 Express Formats Secondary
B.5: All 3+1, All 4+1 and 4+2 Expanded Formats for Primary
B.6: All 3+1, All 4+1 and 4+2 Expanded Formats for Secondary
B.7: All 3+1, All 4+1 and 4+2 Expanded Formats for Primary
B.8: All 3+1, All 4+1 and 4+2 Expanded Formats for Secondary
B.9: Ademco Contact ID Format Primary
Central Station ................................................................................57
B.10: Ademco Contact ID Format Secondary
B.11: Ademco Contact ID Format Primary
Central Station (Factory Defaults) ...............................................57
B.12: Ademco Contact ID Format Secondary
Central Station ................................................................54
Central Station ............................................................54
Central Station ................................................................55
Central Station ............................................................55
Central Station ...............................................56
Central Station ...........................................56
Central Station (Factory Defaults) ................56
Central Station (Factory Defaults) ...........56
Central Station ..........................................................................57
Central Station (Factory Defaults) ...........................................57
Appendix C: Ademco Contact ID Format Event Code Description .................................................................58
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
This digital communicator has been designed to comply with standards set forth by the following regulatory agencies:
• Underwriters Laboratories Standard
• NFPA 72 National Fire Alarm Code
• CAN/ULC - S527-M87 Standard for Control Units for Fire Alarm Systems
Before proceeding, the installer should be familiar with the following documents.
NFPA Standards
This digital communicator complies with the NFPA 72 National Fire Alarm Code for:
Central Station Signaling Systems Protected Premises Unit (Automatic, Manual and Waterflow)
Local Fire Alarm Systems (Automatic, Manual, Waterflow and Sprinkler Supervisory)
Proprietary Fire Alarm Systems (Protected Premises Unit)
Remote Station Fire Alarm Systems
Automatic Fire Detectors
Installation, Maintenance and Use of Notification Appliances for Fire Alarm Systems
Inspection, Testing and Maintenance for Fire Alarm Systems
Underwriters Laboratories Documents:
UL 217 Smoke Detectors, Single and Multiple Station
UL 268 Smoke Detectors for Fire Protective Signaling Systems
UL 346 Waterflow Indicators for Fire Protective Signaling Systems
UL 464 Audible Signaling Appliances
UL 521 Heat Detectors for Fire Protective Signaling Systems
UL 864 Standard for Control Units for Fire Protective Signaling Systems
UL 1076 Proprietary Burglar Alarm Units and Systems
UL 1481 Power Supplies for Fire Protective Signaling Systems
UL 1635 Digital Alarm Communicator System Units
UL 1638 Visual Signaling Appliances
UL 1971 Signaling Devices for Hearing Impaired
CAN/ULC - S524-M91 Standard for Installation of Fire Alarm Systems
Other:
NEC Article 250 Grounding
NEC Article 300 Wiring Methods
NEC Article 760 Fire Protective Signaling Systems
Applicable Local and State Building Codes
Requirements of the Local Authority Having Jurisdiction (LAHJ)
This product has been certified to comply with the requirements in the Standard for Control Units and Accessories for Fire Alarm Systems, UL
864, 9th Edition. Operation of this product with products not tested for UL 864, 9th Edition has not been evaluated. Such operation requires the
approval of the local Authority Having Jurisdiction (AHJ).
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D7
Product Description
CHAPTER 1Product Description
The 411UD is a four input/channel, dual line, digital communicator which can be used as a slave communicator with
UL listed fire and nonfire control panels. The four inputs are compatible with normally open relay contacts, require
End-Of-Line (EOL) resistors, are supervised and are fully programmable. The 411UD interfaces with the public
switched telephone network and is compatible with most central station receivers. A total of fifteen popular communications formats are supported, including Ademco Contact ID. The communicator also contains a unique DACT
option that eliminates 'dialer runaway'. It restricts the transmission of any trouble event to 10 attempts in a 24 hour
period. Power supplied must be 12 or 24 volts, filtered and nonresettable. Accessories include the Fire-Watch 411
Series DACT Programmer (Model PRO-411) as well as the PK-411 Windows
software. The 411UD comes in a small 6.841" (17.376 cm) X 4.595" (11.671 cm) X 1.00" (2.54 cm) metal enclosure,
providing a variety of mounting options.
®
95 based remote site programming
1.1Product Features
FIGURE 1-1:411UD Digital Communicator
• Four input channels
• Dual telephone lines
Dual telephone line voltage detect
Alternating phone lines for 24 hour
test messages
• Program locations for entering up to 20-digit
central station and service terminal
telephone numbers
• Surface mount technology
• Compact in size
• Separate external keypad and display
provides means of programming digi-
tal communicator in program mode
provides means of testing phone circuits in troubleshoot mode
• 6.841" (17/376 cm) X 4.595" (11.671 cm) X 1.0" (2.54 cm) metal enclosure facilitates internal and external
control panel mounting
• Communicates vital status of monitored control panel:
fire alarm
host control panel trouble
fire supervisory
AC (mains) power loss (programmable)
other
• Communicates vital status of 411UD digital communicator:
digital communicator troubles
telephone Line 1 and 2 voltage fault
Primary Central Station number communication fault
Secondary Central Station number communication fault
system off-normal (local Program Mode entered)
24 Hour normal test
24 Hour abnormal test (24 hour test message with previously reported alarm or trouble still active)
411udcvr.cdr
8
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Specifications
• Individual LEDs for:
Communication Fail (visible with cover on)
DACT Trouble (visible with cover on)
Channel Active (visible with cover on)
Primary Phone Line (PH1) active
Secondary Phone Line (PH2) active
Modem Active
• Piezo sounder
• Local piezo silence switch which silences onboard piezo sounder (accessible without removing cover)
• Real time clock
• Extensive transient protection
• One Form-C relay, fully programmable to activate for the following conditions:
fire alarm
host control panel trouble
fire supervisory
total communication failure
AC loss
DACT trouble (factory default for relay)
• PK-411 Remote Upload/Download Kit
• Industry-first, UL recognized 'dialer runaway' feature'
• Trouble Resound - if a trouble is silenced and the cause of the trouble is not cleared, the panel will resound
the trouble buzzer every midnight, until the trouble is cleared.
1.2Specifications
Operating Power
The 411UD may be powered from UL listed control panels that output nonresettable and power-limited 12 or 24
VDC power. The configuration of Jumper J4 determines whether 12 VDC power is to be supplied directly to the
411UD circuit board or 24 VDC power is to be supplied and then internally regulated down internally to 12 VDC.
DC Power - TB1 Terminals 4(+) and 5(-), Terminal 6 is Earth Ground
• J4 Jumper removed - Filtered, nonresettable and power-limited 24 VDC (nominal) power must be supplied at
TB1 Terminals 4(+) and 5(-). Operating voltage provided must be within 21.3 to 24.0 VDC (UL tested range:
1
-15%, +10%). Current requirements are 100 mA in standby and 170 mA
• J4 Jumper installed - Filtered, nonresettable and power-limited 12 VDC (nominal) power must be supplied at
TB1 Terminals 4(+) and 5(-). Operating voltage provided must be within 11.2 to 12.4 VDC (UL tested range:
-15%, +10%). Current requirements are 100 mA in standby and 170 mA
while communicating.
1
while communicating.
1. A maximum of 300 mA is possible with all input channels shorted, the 411UD communicating, the Programmer connected and
Lamp Test active.
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D9
Circuits
Channels/Inputs1 - TB2 Terminals 1 through 8
Programmable Channels 1 through 4
Power-limited circuitry
Fully supervised
Operation: All channels NFPA Style B (Class B). Requires Normally Open contact to trigger
Normal Operating Voltage: 12 VDC
Maximum Line Resistance: 100 ohms per channel
Alarm Current: 3.34 mA
End-Of-Line Resistor: 2.2K ohms, ½ watt (P/N 27070)
Short Circuit Current: 3.8 mA per channel/input
One Form-C Relay - TB1 Terminals 1 through 3
Contact rating: 2.0 amps @ 30 VDC (resistive)
1.3Circuits
The 411UD circuit board utilizes surface mount technology and contains a MicroController Unit (MCU), dual modular phone line jacks, piezo sounder, piezo silence switch, one programmable relay and two connectors for input, output and power wiring.
1.3.1 Power Requirements
Voltage for the digital communicator may be a power-limited, filtered, nonresettable nominal 12 VDC [11.2 to
12.4 VDC (UL tested range: -15%, +10%)] or nominal 24 VDC [21.3 to 24.0 VDC (UL tested range: -15%,
+10%)]. Jumper J4 is used to select the power source.
1.3.2 Channels/Inputs
Four input channels are provided on the 411UD digital communicator which are used for connection to the control
panel being monitored. Each input can be programmed to monitor the control panel for:
• fire alarm activation
• trouble activation
• fire supervisory activation
• AC loss activation
Each input channel is configured as a Class B circuit and must be wired to a Normally Open contact.
1.3.3 Primary and Secondary Phone Lines
Modular jacks are used to interface the primary and secondary phone lines to the public telephone network.
1.3.4 Earth Ground
Connect a separate earth ground wire to TB1 terminal 6 for transient protection.
Note: If zero ohms impedance exists between the 411UD circuitry and earth ground, a ground fault will be indicated at the host FACP.
1. Channels/inputs do not support 2-wire smoke detectors.
10
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Controls and Indicators
1.4Controls and Indicators
FIGURE 1-2:411UD Controls and Indicators
Comm.
Fail LED
DACT
Trouble
LED
Piezo
Silence
Switch
Channel
Active
LED
J1
Comm.
Fail LED
TB2
U10
U8
U11
DACT
Trouble
LED
R41
Channel
Active
LED
TB1
J4
Front Panel Switch
• Silence Switch - press to silence local 411UD piezo sounder
411udcvr.cdr
J2
PH1 LED
PH1
PH2 LED
411udbrd.cdr
PH2
Modem
LED
411UD Piezo Sounder
• The 411UD piezo sounder is used to locally annunciate DACT troubles. DACT troubles include input channel open circuit, phone line 1 or 2 voltage fault, phone number 1 or 2 communication fault, total communication failure and communications disabled.
Front Panel Indicators
• Communication Fail - yellow LED
• DACT Trouble - yellow LED
• Channel Active - red LED
Circuit Board Indicators
• Primary Phone Line 1 (PH1) Active - red LED
• Secondary Phone Line 2 (PH2) Active - red LED
• Modem Active - green LED
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D11
Digital Communicator Operation
1.5Digital Communicator Operation
The 411UD has been designed to be compatible with a wide variety of fire alarm, nonfire and combination control
panels. Numerous formats are also available for communication to a central station. Two modular phone jacks allow
easy connection to telephone lines. Modular jacks are labeled PH1 and PH2 for the Primary and Secondary phone
lines. The digital communicator provides the following functions:
• Line Seizure- takes control of the phone lines, disconnecting any premises phones using the same lines
• Off/On-Hook - perform on and off-hook status to phone lines
• Listen for dial tone - 440 hertz tone typical in most networks
• Dialing the Central Station(s) phone number - default is Touch-Tone®, programmable to rotary
• Discern proper Central Station 'ACK' and 'Kiss-off' tone(s)
• Transmit data to the Central Station(s)
• Verify data has been accepted by the Central Station(s)
• Hang-up and release phone lines
• Communicate in a variety of formats (Refer to Table 4-1, “Format Selection Addresses ( 20 and 50) Programming,” on page 41).
1.6Telephone Requirements and Warnings
1.6.1 Telephone Circuitry - PH1 & PH2
AC Ringer Equivalence Number (REN) = 0.5B
DC Ringer Equivalence Number (REN) = 1.3
Complies with FCC Part 68
Mates with RJ31X Male Connector
Supervision Threshold: less than 4.0 volts for 2 minutes
The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive
RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all
areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN
for the calling area.
1.6.2 Digital Communicator:
Before connecting the 411UD to the public switched telephone network, the installation of two RJ31X jacks is necessary. The following information is provided if required by the local telephone company:
Note: FCC ID label is located on the inside cover.
Important! The DACT must not
9th Edition.
12
be used to dial a phone number that is call-forwarded per requirements of UL 864
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Telephone Requirements and Warnings
1.6.3 Telephone Company Rights and Warnings:
The telephone company, under certain circumstances, may temporarily discontinue services and/or make changes in
its facilities, services, equipment or procedures which may affect the operation of this digital communicator. However, the telephone company is required to give advance notice of such changes or interruptions. If the digital communicator causes harm to the telephone network, the telephone company reserves the right to temporarily
discontinue service. Advance notification will be provided except in cases when advance notice is not practical. In
such cases, notification will be provided as soon as possible. The opportunity will be given to correct any problems
and to file a complaint.
DO NOT CONNECT THIS PRODUCT TO COIN TELEPHONE, GROUND START OR PARTY LINE SERVICES.
When the digital communicator activates, premise phones will be disconnected.
Two separate phone lines are required. Do not connect both telephone interfaces to the same telephone line.
The digital communicator must be connected to the public switched telephone network upstream of any private telephone system at the protected premises.
An FCC compliant telephone cord must be used with this equipment. This equipment is designed to be connected to
the telephone network or premises wiring using a compatible RJ31X male modular plug which is Part 68 compliant.
1.6.4 For Canadian Applications
The following is excerpted from CP-01 Issue 5:
“NOTICE: The Industry Canada (IC) label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the
equipment will operate to the user’s satisfaction.”
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed using an acceptable method of connection. The
customer should be aware that compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the
supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility, telephone
lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly
important in rural areas.
CAUTION
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection
authority, or electrician.
“The Ringer Equivalence Number
number of terminals allowed to be connected to a telephone interface. The termination of an interface may consist of
any combination of devices subject only to the requirement that the sum of the REN of all devices does not exceed 5.”
(REN) assigned to each terminal device provides an indication of the maximum
Representative: NOTIFIER, CANADA
IC Certificate Number: 2132 9028 A
Ringer Equivalence Number (REN): 0.2
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D13
10 Whitmore Road
Woodbridge, Ontario L4L 7Z4
Operational Modes
1.7Operational Modes
1.7.1 Normal Mode
Normal Mode is the standard mode of operation in which the 411UD digital communicator monitors the host control
panel status as well as telephone line voltage and other internal circuits. In addition to locally annunciating system
trouble, active channel and communication fail, the digital communicator transmits system status information to UL
listed central station receivers. Transmitted data includes fire alarm, fire alarm trouble, supervisory alarm and AC
loss information. Specific digital communicator troubles are also transmitted.
1.7.2 Real Time Clock Mode
Real Time Clock Mode allows the user to change the digital communicator’s internal 24 hour clock. Connecting an
external Programmer allows access to the various Modes of operation. While the communicator is in Real Time
Clock Mode, it does not monitor channel inputs.
1.7.3 Program Mode
Program Mode is used to change the programmed functions of the 411UD digital communicator. While the communicator is in Program Mode, it does not monitor channel inputs.
1.7.4 Troubleshoot Mode
Troubleshoot Mode may be used for testing the telephone line interconnect wiring. Connection from the 411UD’s
modular jacks, through the RJ31X jacks and into the telephone network may be easily checked. In this mode, the
Programmer keypad acts similar to a telephone touchpad. While the communicator is in Troubleshoot Mode, it does
not monitor channel inputs.
1.7.5 Default Mode
Default Mode may be used to return all 411UD programming back to the factory default settings.
14
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Installation
CHAPTER 2Installation
2.1Mounting Options
The 411UD with enclosure may be mounted in the cabinet of the Fire•Lite/Notifier control panel which is being monitored or in any enclosure UL listed for fire protective use. When using with other than Fire•Lite/Notifier control
panels, the 411UD may be mounted in any enclosure UL listed for fire protective use. Mounting tabs are provided
for ease of mounting.
FIGURE 2-1:411UD Enclosure
Mounting bracket
0.187“
(0.475 cm)
6.841“ (17.376 cm)
Mounting
bracket
0.187“
(0.475 cm)
4.595“
(11.671 cm)
1.000“
(2.54 cm)
Mounting bracket
Bottom
Mounting bracket
1.000“ (2.54 cm)
2.2Operating Power
CAUTION: Disconnect all power before servicing the 411UD. The digital communicator may be damaged by
!
removing and/or inserting components or interconnecting cables while the unit is energized.
12VDC or 24VDC nominal power connections are made to TB1 on the 411UD circuit board. When jumper J4 is
installed, the 11.2 to 12.4 VDC nominal operating voltage (UL tested range: -15%, +10%) for the digital communicator must be power-limited, filtered, nonresettable. This 12 VDC nominal operating power can be supplied directly to
the 411UD by a UL listed 12 VDC power supply listed for fire protection or by a nonresettable 12 VDC output from
a control panel. Alternatively, removing J4 Jumper on the digital communicator circuit board allows the 411UD to be
supplied by a power-limited, nonresettable 21.3 to 24.0 VDC (UL tested range: -15%, +10%). This 24 VDC nominal
operating power can be supplied by a UL listed 24 VDC power supply, which, in order to comply with UL 864 must
be listed for Fire Protective Signaling Systems or by a nonresettable 24 VDC output from a control panel. This nominal 24 VDC power is then internally regulated by the digital communicator to 12 VDC operating power.
Note that upon power-up, the 411UD will immediately annunciate a DACT trouble since the communicator is factory
defaulted to 'communicator disabled' at program location 64.
411bkbox.cdr
2.3Input Channels
The 411UD digital communicator has four channel inputs. Each channel is supervised for opens (trouble) and shorts
(alarm) by the digital communicator. Each channel is a Style B (Class B) Initiating Device Circuit designed to accept
any normally-open contact device. Since channels do not latch, a reset switch is not provided by the 411UD. The
communicator transmissions to a central station track the state of the inputs. Refer to Figure 2-3, “Style B Channel
Connections,” on page 17 for information on wiring Style B circuits.
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D15
Input Channels
FIGURE 2-2:Typical FACP Connection to 411UD
Note: The monitor module input,
which is being used to monitor the
411UD Relay Output (programmed
for DACT Trouble), must be pro-
Channel 4
grammed as 'DACT Trouble' at the
FACP
Relay Output
(DACT Trouble)
24 VDC nonresettable power
Supervisory
Relay
Alarm Relay
Trouble
Relay
+ -
Channel 1
Channel 2
Channel 3
2.2K
EOL
47K EOL
J4 Not Installed
2.2K EOLS
P/N 27070
TB2
TB1
J4
SLC Loop
U8
R41
M300
J1
U10
U11
Monitor Module
J2
PH1
PH2
411UD
Circuit Input
9200411u.cdr
Addressable FACP
Each input channel monitors a normally open device and may be programmed as follows:
• fire alarm
• host control panel trouble
• fire supervisory
•AC Loss
Programming the input channel automatically programs the transmitted event code, however, the event code can be
changed since it is fully programmable. Event code transmissions can be tailored to the specific application and
requirements of the Central Station.
AC Loss Reporting:
Channel 4, which is defaulted to AC Loss, will transmit a specific AC loss signal only if the
assigned Normally Open contact provides this function. Some panels provide an option that will automatically delay
the trigger of their system trouble relays upon loss of AC. If this is provided by the host panel, use Channel 2. Be certain to verify the method employed by the host panel to be monitored.
The factory default programming for each channel is as follows:
Channel 1 - fire alarm
Channel 2 - host control panel trouble
Channel 3 - fire supervisory
Channel 4 - AC Loss
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Output Circuits
Channel Labels
Note that space is provided for labeling the function of each channel. Write the function that has been programmed
for each channel in the white boxes located to the right of the channel designator.
FIGURE 2-3:Style B Channel Connections
Inputs are supervised,
power-limited
2.2K EOL Resistor
P/N 27070
Normally Open Contact Device
2.4Output Circuits
411udchl.cdr
Channel/Input Labels
Relays
The 411UD provides one Form-C relay rated for 2.0 amps @ 30 VDC (resistive). The relay is programmable for
activation on fire alarm, host panel trouble, fire supervisory, total communication failure, AC loss and DACT
trouble.
FIGURE 2-4:Programmable Relay
One Form-C Relay
(nonsupervised)
Relay Label
Relay Label
Note that space is provided for labeling the function of the relay. Write the function that has been programmed for the
relay in the white box located below the relay designator.
411udcvr.cdr
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Telephone Circuits
2.5Telephone Circuits
Provision to connect two independent telephone lines is available via two telephone jacks labeled PH1 (Primary)
and PH2 (Secondary). Telephone line control/command is possible via double line seizure as well as usage of an
RJ31X style interconnection. (RJ31X jacks must be ordered separately).
CAUTION: It is critical that the 411UD be located as the first device on the incoming telephone circuit to
properly function.
FIGURE 2-5:Wiring Phone Jacks
Tip
Ring
Green Wire
Red Wire
(Primary Lines)
Incoming Telco
Phone Lines
Ring
To Premises Phone
Tip
1 2 3 4 5 6 7 81 2 3 4 5 6 7 8
(Secondary Lines)
Green Wire
Tip
Red Wire
Ring
Incoming Telco
Phone Lines
To Premises
Ring
Phone
Tip
411UD
J2
Modular
Female
Connector
RJ31X
JACK
Note: Shorting bars
inside RJ31X Jack
removed during
male plug insertion
7 foot Cable (MCBL-7)
Not supplied - Order
Separately
Primary Phone Line
PH1
Secondary Phone Line
PH2
RJ31X
JACK
18
PH1
411jack.cdr
Male Plug Connectors
PH2
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Optional Programmer
2.6Optional Programmer
The optional Fire-Watch 411 Series DACT Programmer (Model PRO-411) is used to:
switch between the digital communicator's five Modes of operation
set the digital communicator's 24 hour internal clock in Real-Time Clock Mode
program the 411UD digital communicator in Program Mode
test the telephone lines interconnect in Troubleshoot Mode
return all digital communicator programming to the factory default settings in Default Mode
To use the PRO-411 Programmer:
1. Remove all power from the 411UD
2. Remove the two screws holding the 411UD cover in place and remove the cover
3. Connect the Programmer cable to connector J2 located in the upper right corner of the 411UD. Note that the
key on the connector must align with the slot in the J2 connector
4. Reapply power to the 411UD
5. Operate the Programmer by pressing the MODE key. Enter the appropriate four digit code and then press the
[ENTER/STORE] key.
Note that it is not possible to switch from Normal Mode to any other mode if any of the four Channels is programmed
for fire alarm or fire supervisory, and is active, that is, in alarm (shorted).
FIGURE 2-6:Programmer Connection to 411UD
Cable attached to Programmer
411UD
Programmer
J2 connector
411udpro.cdr
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UL Power-limited Wiring Requirements
2.7UL Power-limited Wiring Requirements
The four 411UD input channels are power-limited circuits. Power supplied to the 411UD must be power-limited 12
or 24 volts, filtered and nonresettable. The two Relay circuits must be connected to power-limited circuits. Do not
connect nonpower-limited wiring to any circuits on the 411UD.
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Modes of Operation
CHAPTER 3Modes of Operation
The 411UD digital communicator has five operational modes:
• Normal Mode
• Real Time Clock Mode
• Program Mode
• Troubleshoot Mode
• Default Mode
The operational mode for the digital communicator is Normal Mode. The operator is able to switch between any
modes of operation provided no alarm events are active in the system. It should be noted that the digital communicator will not respond to input activations while in any mode except Normal Mode.
Access to any other Mode requires connection of the PRO-411 DACT Programmer which consists of a keypad and
display. Refer to Figure 3-1, “Programmer Keypad,” on page 22:
3.1Normal Mode
Normal Mode is the standard (default) mode of operation for the 411UD digital communicator. The communicator
continuously monitors and reports to a central station, the status of the four input channels as well as the status of the
digital communicator itself. If no activity is detected on the four input channels (no shorts or opens) and the communicator is operating free of internal troubles, the digital communicator will display the following conditions:
All LEDs are off
Onboard piezo sounder is off
The relay is in its normal deactivated state
Communicator is not transmitting to the Central Station
The 411UD digital communicator transmits system status reports to a central station via the public switched telephone network. Two supervised telephone line connections are made to interface the digital communicator to the
telephone lines. Both telephone lines are supervised by the 411UD for proper voltage.
The 411UD is capable of line seizure on both the primary and secondary telephone line interfaces. Any time the digi-
tal communicator detects the necessity to call the Central Station, line seizure will disconnect any local premises
phones sharing the same telephone line. Sharing of phone lines, for fire systems, must be approved by the Local
Authority Having Jurisdiction. All transmissions to the Central Station will be sent over the Primary phone line. In
the event of a noisy or faulty phone line, transmissions will be sent over the backup Secondary phone line.
Transmission options exist to:
• send reports to the secondary phone number as backup only
• send reports to both the primary and secondary phone numbers
• send reports to the first available central station phone number
If 10 total attempts to communicate are unsuccessful, the digital communicator will turn on the Communication Fail
LED.
The 411UD meets NFPA 72 requirements for Remote Station Protective Signaling Service and Central Station Signaling Service reporting requirements for: (a) the type of signal, (b) condition and (c) location of the reporting
premises. See “Central Station Communications” on page 40, for additional information.
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D21
Normal Mode
The 411UD can be switched from Normal Mode to any other Mode, provided no channel programmed for fire alarm
or fire supervisory is active, that is, in alarm (shorted). The PRO-411 DACT Programmer, for use with the
Fire•Watch 411 Series, must be connected to the 411UD in order to change from mode to mode.
3.1.1 Programmer Key Functions
FIGURE 3-1:Programmer Keypad
pr411key.cdr
Select operating mode
Increment memory address
Address entry keys are 0 to 9
Data entry keys are 0 to 9 and A to F
Decrement memory address
One press = first memory address
Two presses = type any address
Save data, go to next address
MODE KEY
Pressing the MODE key followed by a valid 4-digit numerical code and the [ENTER/STORE] key selects one of
the five modes of operation. To enter Normal Mode from any other mode, press the MODE key followed by
6676 and then [ENTER/STORE].
6676 spells NORM on a Touch-Tone
If an incorrect key is entered, reenter the proper 4-digit code before
®
phone.
pressing the [ENTER/STORE] key. Note that as
information is entered into the 411UD, the digits will scroll across the Programmer display from right to left.
___6
__66
_667
6676
A pause of up to 10 seconds between each number is allowed while entering the code.
LAMP TEST KEY
Pressing the Lamp Test key on the Programmer, while the digital communicator is in Normal Mode, will cause the
front panel LEDs and all segments of the four 7-segment display on the 411UD to light. Lamp Test works only in
Normal Mode. Note that LEDs located on the circuit board (Phone Line active and Modem LEDs) will not light.
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Real Time Clock Mode
1st EVENT KEY
This key, along with the UP and DOWN arrow keys, are used only in Program Mode. Press the 1st EVENT key
at any time to display the first program memory address and its content. The following may be displayed on the
Programmer:
00_F
(data)
(address)
If the 1st EVENT key is pressed a second time, the following will be displayed on the Programmer display:
0.
Digit to be programmed
The contents of any address can be viewed by entering the digits of the desired address. For example, to view the
contents of address 86, press the '8' key on the keypad. '8' will appear as the first digit in the display, a blank will
appear in the position of the second digit and the decimal point will move one position to the right, indicating that
the next digit can now be entered.
8_.
Digit to be programmed
Press the '6' key on the keypad. '6' will appear as the second digit on the display and the decimal point will move
one position to the right. Press the [ENTER/STORE] to view the contents of address 86.
86_.
DOWN ARROW
Use the DOWN arrow key to decrement the memory address and view its content.
UP ARROW
Use the UP arrow key to increment the memory address and view its content.
[ENTER/STORE]
Stores entry into nonvolatile E
2
memory located on the 411UD printed circuit board, then increments to the next
higher address.
3.1.2 Programmer Display
Four 7-segment red LED characters provide visual display of information in the various modes of operation.
3.2Real Time Clock Mode
Real Time Clock Mode is entered by pressing the MODE key followed by the 4-digit entry code 2525 and pressing
the [ENTER/STORE] key.
®
2525 spells CLCK on a Touch-Tone
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D23
phone.
Real Time Clock Mode
If an incorrect key is entered, reenter the proper 4-digit code before pressing the [ENTER/STORE] key. Note that as
information is entered into the 411UD, the digits will scroll across the Programmer display from right to left.
___2
__25
_252
2525
A pause of up to 10 seconds between each number is allowed while entering the code. After pressing the [ENTER/
STORE] key, the digital communicator will be in Real Time Clock Mode. A maximum of 10 minutes idle time is
allowed at this point before beginning program entries and between each key stroke, otherwise, the digital communicator will return to Normal Mode. Note that the time is not stored until the fourth and final digit is selected and the
[ENTER/STORE] key is pressed. If the 411UD returns to Normal Mode prior to entering the fourth digit, no
changes will be stored and the original time is retained.
On entering Real Time Clock Mode, 0.001 will appear on the Programmer display:
0.001
Digit to be programmed
The time is displayed in military time. Note the position of the decimal point in the display. This indicates that the
first digit to be programmed is the one to the left of the decimal point. To program the first hour digit, press the corresponding number on the Programmer keypad and then press the [ENTER/STORE] key. For example, to program
2:00 PM (1400 in military time), press '1' on the keypad and then the [ENTER/STORE] key. The number '1' will
appear as the far left digit and the decimal point will move one position to the right indicating that the second digit
from the left is now ready for programming.
10.01
Digit to be programmed
Enter the second hour digit (4 in this example) and press the [ENTER/STORE] key. The number '4' will appear as
the digit second from the left and the decimal point will move one position to the right indicating that the third digit
from the left is now ready for programming.
140.1
Digit to be programmed
Enter the first minute digit (0 in this example) and press the [ENTER/STORE] key. The number '0' will appear as
the digit third from the left and the decimal point will move one position to the right indicating that the fourth digit
from the left is now ready for programming.
1400.
Digit to be programmed
Enter the second minute digit (0 in this example) and press the [ENTER/STORE] key. The number '0' will appear as
the digit fourth from the left. Following the entry of the fourth and final digit, the operating mode will immediately
switch to Normal Mode, indicating that programming of the time is now completed.
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Program Mode
To exit Real Time Clock Mode before completing clock programming, press the MODE key, followed by the 4-digit
code for an alternate mode and then the [ENTER/STORE] key. During Real Time Clock Mode, if no key is pressed
within 10 minutes, the communicator will revert to Normal Mode.
Note that upon power-up, the internal clock starts running at 00:00 midnight. It must be changed so that the 411UD
can accurately call in test signals to the Central Station. Upon power loss, the clock reverts to 00:00 midnight and
must be reset.
3.3Program Mode
NOTICE TO USERS, INSTALLERS, AUTHORITIES HAVING JURISDICTION
AND OTHER INVOLVED PARTIES
This product incorporates field-programmable software. In order for the product to comply with the requirements in the
Standard for Control Units and Accessories for Fire Alarm Systems, UL 864, certain programming features or options must
be limited to specific values or not used at all as indicated below:
Program feature
or option
Trouble Call LimitN
Permitted in
UL 864? (Y/N)
Possible settings
Program Address 89 = 0 (factory default): unlimited
calling to Central Station for any trouble condition
Program Address 89 = 1: limits call for each unique
trouble to 10 within a 24 hour period
Settings permitted
in UL 864
Program Address 89
= 0 for unlimited
Central Station
trouble calls
All programming selections made during Program Mode are stored in nonvolatile Electrically-Erasable Programmable Read-Only Memory (EEPROM). This ensures that the 411UD will retain all entries made in Programming Mode
even if power is removed.
The user must program the primary and secondary phone numbers, account numbers, 24-hour test report times and
verify event codes for each Central Station account. The 411UD is shipped with the program options/features already
factory programmed. Alternative options/features may be programmed if desired. If all factory default settings are
acceptable, programming is complete.
Program Mode is entered by pressing the MODE key followed by the 4-digit program mode entry code 7764 and
pressing the [ENTER/STORE] key.
7764 spells PROG on a Touch-Tone
If an incorrect key is entered, reenter the proper 4-digit code before
®
phone.
pressing the [ENTER/STORE] key. Note that as
information is entered into the 411UD, the digits will scroll across the Programmer display from right to left.
___7
__77
_776
7764
A pause of up to 10 seconds between each number is allowed while entering the code. After pressing the [ENTER/
STORE] key, the digital communicator will be in Program Mode. A maximum of 10 minutes idle time is allowed at
this point before beginning program entries and between each key stroke, otherwise, the digital communicator will
return to Normal Mode. All entries made prior to the 10 minute time-out are valid and are stored.
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Program Mode
Once in Program Mode, the digital communicator will:
Light the DACT Trouble LED
Activate Relay which is defaulted to DACT trouble
Ignore all other keys other than those mentioned in this section
Display 00_F on the Programmer display
Continue to communicate any events not previously acknowledged at a central station prior to entering
Programming Mode
While in Program Mode, the first three locations on the left of the Programmer display represent the memory address
and the last location (farthest right) represents the contents of the memory address. The first address displayed is
shown below:
00_F
(data)
(address)
When desired changes have been completed, exit Programming Mode by pressing the MODE key, followed by the
4-digit code for an alternate mode and then the [ENTER/STORE] key. During Program Mode, if no key is pressed
within 10 minutes, the communicator will revert to Normal Mode.
The Programmer cable should not be removed from the 411UD unless the communicator is in Normal Mode. If the
Programmer cable is removed while the 411UD is in a Mode other than Normal Mode, the communicator will automatically revert to Normal Mode following a 10 minute
shoot Mode when the cable is removed, the 411UD will revert to Normal Mode following a 20 minute
time-out period. Note that if the Programmer is in Trouble-
time-out
period.
3.3.1 DACT Programming
Primary Central Station Phone Number (00 - 19)
The first twenty addresses (00 - 19) are factory set to 'F' (00_F to 19_F). Programming is done as follows:
If your phone number is 484-7161, press 4.
The display will read 00_4.
Press [ENTER/STORE] to save the entry to memory and increment to the next address 01_F.
Enter the remaining numbers in their respective addresses as shown below:
Valid entries for both the primary and secondary phone numbers are 0 to 9 and A to F with the numeric digits as
dialed numbers and the hexadecimal digits representing the following functions:
• A = * on a Touch-Tone phone keypad
• B = # on a Touch-Tone phone keypad
• C = look for secondary dial tone for up to two seconds (then dial anyway)
• D = three second pause
• E = five second pause
• F = end of phone number (Note: F must remain in all unused phone number addresses)
New FCC regulations allow extra digits to the carrier ID code, to identify the long distance carrier. The expanded
phone number field of 20 digits facilitates this function. Simply enter the digits required by the telephone company if
desired.
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Program Mode
Primary Central Station Number Communication Format (20)
One location is needed to select the Communication Format to the primary phone number. Address 20 is used for
this purpose. The factory default setting for this address is 'E', which is Contact ID Format. You may enter '0'
through 'D' in place of the default, then press [ENTER/STORE]. Choose from the list of formats below:
Consult the Central Station for proper Format selection. For any Format chosen, all event codes are automatically programmed by the 411UD. Refer to Table 3-2, “4+2 Standard and 4+2 Express Formats - Primary,” on
page 28, Table 3-3, “All 3+1, 4+1 and 4+2 Expanded Formats - Primary,” on page 29 and Table 3-1, “Ademco
Contact ID Format - Primary,” on page 28.
Event Codes - Setting Entries
The Format selected in address 20 will cause the digital communicator to automatically program addresses 138 - 201
with the factory default settings. Any of the Event Code settings may be altered. Consult your Central Station prior
to altering the event code settings. An entry of all zeros for any event code will cause the communicator to NOT
transmit the report. Transmission of reports to either or both Central Station phone numbers may be disabled.
Upon accessing the first address (address 138) shown in Table 3-2 , the following may be displayed on the Programmer 7-Segment Display, if the corresponding Format was selected in address 20.
1381
(data)
(address)
The first three locations on the left of the Programmer display represent the memory address 138 of the Format previously selected in address 20. The last location 1 (farthest right) represents the contents of memory address 138
(which is the first digit of the event code).
The following Tables list the data which is automatically programmed for each Format that can be selected in address
20. The addresses shown in each Table contain the Setting data which is automatically programmed by the 411UD.
To change the value, key in the new digit and then press the [ENTER/STORE] key to save the new value. Use the
Up and DownArrow keys to increment to the next address or decrement to the previous address.
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Program Mode
Ademco Contact ID Format Primary Central Station Event Codes
If 'E' is entered for address 20, the following data is automatically programmed for the Primary Central Station
phone number event codes. Enter '000' for the Setting to disable the report to the Central Station. The Channel #
is not programmable.
4+2 Standard and 4+2 Express Formats Primary Central Station Event Codes
If 1, A or C is entered for address 20, the following data is automatically programmed for the Primary Central Station phone number event codes. Enter '00' for the Setting to disable the report to the Central Station.
TABLE 3-2: 4+2 Standard and 4+2 Express Formats - Primary
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Program Mode
TAB LE 3-2: 4+2 Standard and 4+2 Express Formats - Primary
AddressDescriptionSetting
158 - 159Primary # Phone Number 1 Comm. Fault Event Code6A
160 - 161Primary # Phone Number 2 Comm. Fault Event Code6B
162 - 163Primary # System Off Normal Fault Code 6F
164 - 165Primary # Input Channel 1 Active Restoral CodeE1
166 - 167Primary # Input Channel 2 Active Restoral CodeE2
168 - 169Primary # Input Channel 3 Active Restoral CodeE3
170 - 171Primary # Input Channel 4 Active Restoral Code93
172 - 173Primary # Input Channel 1 Fault Restoral CodeD1
174 - 175Primary # Input Channel 2 Fault Restoral CodeD2
176 - 177Primary # Input Channel 3 Fault Restoral CodeD3
178 - 179Primary # Input Channel 4 Fault Restoral CodeD4
180 - 181Primary # Phone Line 1 Restoral CodeA4
182 - 183Primary # Phone Line 2 Restoral CodeA5
184 - 185Primary # Phone Number 1 Restoral CodeAA
186 - 187Primary # Phone Number 2 Restoral CodeAB
188 - 189Primary # System Off Normal Restoral CodeAF
190 - 191Primary # System Test Message99
192 - 193Primary # System Abnormal Test Message91
194 - 195Primary # Upload/Download Request Code71
196 - 197Primary # Upload Successful Code72
198 - 199Primary # Download Successful Code73
200 - 201Primary # Upload/Download Failed Code74
All 3+1, 4+1 and 4+2 Expanded Formats Primary Central Station Event Codes
If 0, 2, 3, 4, 5, 6, 7, 8 ,9, B or D is entered for address 20, the following data is automatically programmed for the
Primary Central Station phone number event codes. Enter '0' for the Setting to disable the report to the Central
Station.
TAB LE 3-3: All 3+1, 4+1 and 4+2 Expanded Formats - Primary
AddressDescriptionSetting
138Primary # Input Channel 1 Active Event Code1
139Primary # Input Channel 2 Active Event CodeF
140Primary # Input Channel 3 Active Event Code8
141Primary # Input Channel 4 Active Event Code9
142Primary # Input Channel 1 Fault Event CodeF
143Primary # Input Channel 2 Fault Event CodeF
144Primary # Input Channel 3 Fault Event CodeF
145Primary # Input Channel 4 Fault Event CodeF
146Primary # Phone Line 1 Voltage Fault Event Code6
147Primary # Phone Line 2 Voltage Fault Event Code6
148Primary # Phone Number 1 Comm. Fault Event Code6
149Primary # Phone Number 2 Comm. Fault Event Code6
150Primary # System Off Normal Fault Code 6
151Primary # Input Channel 1 Active Restoral CodeE
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D29
Program Mode
TABLE 3-3: All 3+1, 4+1 and 4+2 Expanded Formats - Primary
AddressDescriptionSetting
152Primary # Input Channel 2 Active Restoral CodeE
153Primary # Input Channel 3 Active Restoral CodeE
154Primary # Input Channel 4 Active Restoral Code9
155Primary # Input Channel 1 Fault Restoral CodeD
156Primary # Input Channel 2 Fault Restoral CodeD
157Primary # Input Channel 3 Fault Restoral CodeD
158Primary # Input Channel 4 Fault Restoral CodeD
159Primary # Phone Line 1 Restoral CodeA
160Primary # Phone Line 2 Restoral CodeA
161Primary # Phone Number 1 Restoral CodeA
162Primary # Phone Number 2 Restoral CodeA
163Primary # System Off Normal Restoral CodeA
164Primary # System Test Message9
165Primary # System Abnormal Test MessageF
166Primary # Upload/Download Request Code7
167Primary # Upload Successful Code7
168Primary # Download Successful Code7
169Primary # Upload/Download Failed Code7
Primary Central Station Number Account Code (21 - 24)
The four locations at addresses 21 - 24 default to all '0's. Valid entries are 0 - 9 and A - F. The number of digits
entered must match the format selection. If programming '2, 3, 4 or 5' into address 20, enter three digits (one digit
each in locations 21, 22 and 23 - location 24 is ignored). If programming '0, 1, 6, 7, 8, 9, A, B, C, D or E' into
address 20, enter four digits (one each in locations 21, 22, 23 and 24).
Primary Central Station Number 24 Hour Test Time (25 - 28)
Use military time when entering the 24 hour 'test' time. The 24 hour test report to phone number 1 takes up four
locations, from addresses 25 - 28. The default is 00:00 (12:00 midnight). The limits for each location are as follows (do not use values of A - F as entries).
25: enter 0, 1 or 2
26: enter 0 - 9
27: enter 0 - 5
28: enter 0 - 9
Primary Central Station Number 24/12/8/6 Hour Test Time Interval (29)
The test report sent to the Primary phone number may be sent every 6, 8, 12 or 24 hours. If the message is to be
sent every 24 hours, leave the factory default entry of '0'. If other test report times are needed, enter 1 = 12 hour,
2 = 8 hour or 3 = 6 hour.
Secondary Central Station Phone Number (30 - 49)
Addresses 30 - 49 are factory set to 'F' (30_F to 49_F). Programming is typically done as follows:
If your phone number is 484-7161, press 4.
The display will read 30_4.
Press [ENTER/STORE] to save the entry to memory and increment to the next address 31_F.
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Program Mode
Enter the remaining numbers in their respective addresses as shown below:
Valid entries for both the primary and secondary phone numbers are 0 to 9 and A to F with the numeric digits as
dialed numbers and the hexadecimal digits representing the following functions:
• A = * on a Touch-Tone phone keypad
• B = # on a Touch-Tone phone keypad
• C = look for secondary dial tone for up to two seconds (then dial anyway)
• D = three second pause
• E = five second pause
• F = end of phone number (Note: F must remain in all unused phone number addresses)
Secondary Central Station Number Communication Format (50)
One location is needed to select the Communication Format to the secondary phone number. Address 50 is used
for this purpose. The factory default setting for this address is 'E', which is Contact ID Format. You may enter '0'
through 'D' in place of the default, then press [ENTER/STORE]. Choose from the list of formats below:
The Format selected in address 50 will cause the digital communicator to automatically program addresses 202 - 265
with the factory default settings. Any of the Event Code settings may be altered. Consult your Central Station prior
to altering the event code settings. An entry of all zeros for any event code will cause the communicator to NOT
transmit the report. Transmission of reports to either or both Central Station phone numbers may be disabled.
Refer to “Central Station Communications” on page 40 for information on Format reporting.
Upon accessing the first address which is 202 (Refer to Table 3-5, “4+2 Standard and 4+2 Express Formats - Secondary,” on page 32), the following may be displayed on the Programmer’s 7-Segment Display, if the corresponding Format was selected in address 50.
2021
(data)
(address)
The first three locations on the left of the Programmer’s display represent the memory address 202. The last location
1 (farthest right) represents the contents of memory address 202 which is the first digit of the event code.
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Program Mode
The following Tables list the data which is automatically programmed for each Format that can be selected in address
50. The addresses shown in each Table contain the event code Setting data which is automatically programmed by
the 411UD. To change the value, key in the new digits and then press the [ENTER/STORE] key to save the new
value. Use the Up and Down Arrow keys to increment to the next address or decrement to the previous address.
Ademco Contact ID Format Secondary Central Station Event Codes
If E is entered for address 50, the following data is automatically programmed for the Secondary Central Station
phone number event codes. Enter '000' for the Setting to disable the report to the Central Station.
4+2 Standard and 4+2 Express Formats Secondary Central Station Event Codes
If 1, A or C is entered for address 50, the following data is automatically programmed for the Secondary Central Station phone number event codes. Enter '00' for the Setting to disable the report to the Central Station.
TABLE 3-5: 4+2 Standard and 4+2 Express Formats - Secondary
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Program Mode
TAB LE 3-5: 4+2 Standard and 4+2 Express Formats - Secondary
AddressDescriptionSetting
218 - 219Secondary # Phone Line 1 Voltage Fault Event Code64
220 - 221Secondary # Phone Line 2 Voltage Fault Event Code65
222 - 223Secondary # Phone Number 1 Comm. Fault Event Code6A
224 - 225Secondary # Phone Number 2 Comm. Fault Event Code6B
226 - 227Secondary # System Off Normal Fault Code 6F
228 - 229Secondary # Input Channel 1 Active Restoral CodeE1
230 - 231Secondary # Input Channel 2 Active Restoral CodeE2
232 - 233Secondary # Input Channel 3 Active Restoral CodeE3
234 - 235Secondary # Input Channel 4 Active Restoral Code93
236 - 237Secondary # Input Channel 1 Fault Restoral CodeD1
238 - 239Secondary # Input Channel 2 Fault Restoral CodeD2
240 - 241Secondary # Input Channel 3 Fault Restoral CodeD3
242 - 243Secondary # Input Channel 4 Fault Restoral CodeD4
244 - 245Secondary # Phone Line 1 Restoral CodeA4
246 - 247Secondary # Phone Line 2 Restoral CodeA5
248 - 249Secondary # Phone Number 1 Restoral CodeAA
250 - 251Secondary # Phone Number 2 Restoral CodeAB
252 - 253Secondary # System Off Normal Restoral CodeAF
254 - 255Secondary # System Test Message99
256 - 257Secondary # System Abnormal Test Message91
258 - 259Secondary # Upload/Download Request Code71
260 - 261Secondary # Upload Successful Code72
262 - 263Secondary # Download Successful Code73
264 - 265Secondary # Upload/Download Failed Code74
All 3+1, 4+1 and 4+2 Expanded Formats Secondary Central Station Event Codes
If 0, 2, 3, 4, 5, 6, 7, 8 ,9, B or D is entered for address 50, the following data is automatically programmed for the
Secondary Central Station phone number event codes. Enter '0' for the Setting to disable the report to the Central
Station.
TAB LE 3-6: All 3+1, 4+1 and 4+2 Expanded Formats - Secondary
AddressDescriptionSetting
202Secondary # Input Channel 1 Active Event Code1
203Secondary # Input Channel 2 Active Event CodeF
204Secondary # Input Channel 3 Active Event Code8
205Secondary # Input Channel 4 Active Event Code9
206Secondary # Input Channel 1 Fault Event CodeF
207Secondary # Input Channel 2 Fault Event CodeF
208Secondary # Input Channel 3 Fault Event CodeF
209Secondary # Input Channel 4 Fault Event CodeF
210Secondary # Phone Line 1 Voltage Fault Event Code6
211Secondary # Phone Line 2 Voltage Fault Event Code6
212Secondary # Phone Number 1 Comm.Fault Event Code6
213Secondary # Phone Number 2 Comm. Fault Event Code6
214Secondary # System Off Normal Fault Code 6
215Secondary # Input Channel 1 Active Restoral CodeE
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Program Mode
TABLE 3-6: All 3+1, 4+1 and 4+2 Expanded Formats - Secondary
AddressDescriptionSetting
216Secondary # Input Channel 2 Active Restoral CodeE
217Secondary # Input Channel 3 Active Restoral CodeE
218Secondary # Input Channel 4 Active Restoral Code9
219Secondary # Input Channel 1 Fault Restoral CodeD
220Secondary # Input Channel 2 Fault Restoral CodeD
221Secondary # Input Channel 3 Fault Restoral CodeD
222Secondary # Input Channel 4 Fault Restoral CodeD
223Secondary # Phone Line 1 Restoral CodeA
224Secondary # Phone Line 2 Restoral CodeA
225Secondary # Phone Number 1 Restoral CodeA
226Secondary # Phone Number 2 Restoral CodeA
227Secondary # System Off Normal Restoral CodeA
228Secondary # System Test Message9
229Secondary # System Abnormal Test MessageF
230Secondary # Upload/Download Request Code7
231Secondary # Upload Successful Code7
232Secondary # Download Successful Code7
233Secondary # Upload/Download Failed Code7
Secondary Central Station Number Account Code (51 - 54)
The four locations at addresses 51 - 54 default to all '0's. Valid entries are 0 - 9 and A - F. The number of digits
entered must match the format selection. If programming '2, 3, 4 or 5' into address 50, enter three digits (one digit
each in locations 51, 52 and 53 - location 54 is ignored). If programming '0, 1, 6, 7, 8, 9, A, B, C, D or E' into
address 50, enter four digits (one each in locations 51, 52, 53 and 54).
Secondary Central Station Number 24 Hour Test Time (55 - 58)
Use military time when entering the 24 hour 'test' time. The 24 hour test report to phone number 1 takes up four
locations, from addresses 55 - 58. The default is 00:00 (12:00 midnight). The limits for each location are as follows (do not use values of A - F as entries):
55: enter 0, 1 or 2
56: enter 0 - 9
57: enter 0 - 5
58: enter 0 - 9
Secondary Central Station Number 24/12/8/6 Hour Test Time Interval (59)
The test report sent to the Secondary phone number may be sent every 6, 8, 12 or 24 hours. If the message is to be
sent every 24 hours, leave the factory default entry of '0'. If other test report times are needed, enter 1 = 12 hour,
2 = 8 hour or 3 = 6 hour.
AC Loss Reporting Delay (60)
Enter a digit of 0 - 9 or A - F corresponding to the number of hours to be delayed in reporting the loss of AC
power. The factory default is '2' for 2 hour delay. The valid entries are '0' = no delay; '1' = 1 hours; '2' = 2 hours;
'3' = 6 hours; '4' = 7 hours; '5' = 8 hours; '6' = 9 hours; '7' = 10 hours; '8' = 11 hours; '9' = 12 hours; 'A' = 13 hours;
'B' = 14 hours; 'C' = 15 hours; 'D' = 16 hours; 'E' = 17 hours; 'F' = 18 hours. Note: Use when the host panel has a
dedicated relay output. Verify the delay period programmed at the host panel. Location 60 is valid for all inputs
programmed as AC Loss.
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Program Mode
Backup Reporting (61)
Leaving address 61 at '0' means that reports will be transmitted to the secondary Central Station phone number
only if attempts to communicate to the primary Central Station phone number are unsuccessful. Programming a
'1' causes all reports to be transmitted to both the primary and secondary Central Station phone numbers. Programming a '2' causes reports to go to the first available receiver.
!
CAUTION: Do not alter this entry while the digital communicator is active.
Reserved for Future Use (62)
Reserved for Future Use (63)
Communicator Enable/Disable (64)
Leaving address 64 at the factory default setting of '0' prevents the digital communicator from transmitting status
information to the Central Station(s). An entry of '1' in this location enables communication to the Central
Station(s).
Note that upon power-up, the 411UD will immediately annunciate a DACT trouble since the communicator is factory defaulted to 'communicator disabled' at program location 64.
Input Channel Function Selections - When selecting Input Channel functions, be certain to match the host panel
relay output functions with the Input Channel functions. Test all wiring connections completely. All Input Channels
require Normally Open contact closure to trigger. Input Channels do not latch
.
Input Channel 1 Function Selection (65)
1
Factory default for Channel 1 is '0' for activation on Fire Alarm. Enter '1' for Host Control Panel Trouble; '2' for
Fire Supervisory; '4' for AC Loss.
Input Channel 2 Function Selection (66)
1
Factory default for Channel 2 is '1' for activation on Host Control Panel Trouble. Enter '0' for Fire Alarm; '2' for
Fire Supervisory; '4' for AC Loss.
Input Channel 3 Function Selection (67)
1
Factory default for Channel 3 is '2' for activation on Fire Supervisory. Enter '0' for Fire Alarm; '1' for Host Control
Panel Trouble; '4' for AC Loss.
Input Channel 4 Function Selection (68)
1
Factory default for Channel 4 is '4' for activation on AC Loss. Enter '0' for Fire Alarm; '1' for Host Control Panel
Trouble; '2' for Fire Supervisory. Note that the AC Loss function requires a Normally Open contact dedicated to
AC loss function. The 411UD transmits a specific AC Loss event code if desired.
1. Changing the input function will automatically change the corresponding Primary and Secondary event codes to reflect the new
input function. The Communication Format should be programmed first, followed by the Input Channel Function.
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Program Mode
Input Channel 1 Delay Timer (69 - 71)
1
The Delay Timer is used to delay activation of the digital communicator when the Input Channel is activated.
Input Channel 1 Delay Timer is factory set to '000' seconds for no delay. The timer may be programmed for a
delay of from 0 to 179 seconds. Inputs programmed for fire alarm, host control panel trouble and fire supervi-
sory, must not
be delayed. A delay, therefore, cannot be selected for inputs programmed for these fire applica-
tions.
Input Channel 2 Delay Timer (72 - 74)
1
The Delay Timer is used to delay activation of the digital communicator when the Input Channel is activated.
Input Channel 2 Delay Timer is factory set to '000' seconds for no delay. The timer may be programmed for a
delay of from 0 to 179 seconds. Inputs programmed for fire alarm, host control panel trouble and fire supervi-
sory, must not
be delayed. A delay, therefore, cannot be selected for inputs programmed for these fire applica-
tions.
Input Channel 3 Delay Timer (75 - 77)
1
The Delay Timer is used to delay activation of the digital communicator when the Input Channel is activated.
Input Channel 3 Delay Timer is factory set to '000' seconds for no delay. The timer may be programmed for a
delay of from 0 to 179 seconds. Inputs programmed for fire alarm, host control panel trouble and fire supervi-
sory, must not
be delayed. A delay, therefore, cannot be selected for inputs programmed for these fire applica-
tions.
Input Channel 4 Delay Timer (78 - 80)
1
The Delay Timer is used to delay activation of the digital communicator when the Input Channel is activated.
Input Channel 4 Delay Timer is factory set to '000' seconds for no delay. The timer may be programmed for a
delay of from 0 to 179 seconds. Inputs programmed for fire alarm, host control panel trouble and fire supervi-
sory, must not
be delayed. A delay, therefore, cannot be selected for inputs programmed for these fire applica-
tions.
Touchtone/Rotary Select for Primary Phone (81)
A '0' programmed in this address by the factory, triggers Touchtone dialing over the primary phone line. Select '1'
for rotary dialing.
Make/Break Ratio for Primary Phone (82)
This address is used only if a '1' has been programmed for address 81. The Make/Break ratio is factory set to '0'
which is 67/33 ratio, but may be changed to '1' which is 62/38 ratio.
Touchtone/Rotary Select for Secondary Phone (83)
A '0' programmed in this address by the factory, triggers Touchtone dialing over the secondary phone line. Select
'1' for rotary dialing.
Make/Break Ratio for Secondary Phone (84)
This address is used only if a '1' has been programmed for address 83. The Make/Break ratio is factory set to '0'
which is 67/33 ratio, but may be changed to '1' which is 62/38 ratio.
Reserved for Future Use (85)
Reserved for Future Use (86)
Output Relay Enable (87)
The factory default setting for the Output Relay is '1' for enabled. Enter '0' to disable the relay.
1. This timer does not delay LED or Output Relay activation and is not used for channels programmed as AC Loss circuits.
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Program Mode
Output Relay Function Selections (88)
The Output Relay can be programmed to activate for any one of six conditions. It can be programmed to 0, 1, 2 or
4 to match one of the input channels or it can be programmed to 6 or 7 for DACT functioning. The factory default
for address 88 is '7' for activation on DACT trouble. Program a '0' for fire alarm; '1' for host control panel trouble;
'2' for fire supervisory: '4' for AC Loss; '6' for total communication failure
Trouble Call Limit (89)
Factory default setting of '0' in address 89, allows the digital communicator to call the Central Station each time
any DACT trouble and any active Channel programmed for host panel trouble is detected by the 411UD. Programming a '1' in this address enables the Trouble Call Limit feature, which limits the number of 411UD and
Input Channel Trouble calls to the Central Station to 10 calls for each unique trouble event within a 24 hour
period. Separate limit counters keep track of each unique type of trouble (i.e. open input channel). To clear the
limit counters, disable and then enable this location. Note that the number of phone line (communication) faults
called to the Central Station are not limited by this feature.
No subsequent restoral message is sent to the Central Station(s) for a particular trouble whose limit of 10 calls has
been reached. Local DACT annunciation will still track the particular trouble and restoral.
Future Use (90 - 93)
Service Terminal 1 Phone Number (94 - 113)
Addresses 94 - 113 are reserved for the Service Terminal Number 1 phone number. Factory default is all 'F's.
Valid entries are 0 - 9 plus A, B, C, D and E. Use 'F' to designate the end of the phone number. See “Remote Site
Upload/Download” on page 46 for additional information.
Ring Count on Primary Phone Line (114 - 115)
Use this address to designate the number of rings allowed on the primary phone line prior to answering an incoming call from the Service Terminal. Factory default is '3' meaning the communicator will not answer an incoming
call until 3 rings are detected. This entry may be programmed up to a maximum o '25' rings. A setting of '00' prevents the communicator from answering incoming calls.
Future Use (116)
Service Terminal 2 Phone Number (117 - 136)
Addresses 117 - 136 are reserved for the Service Terminal Number 2 phone number. Factory default is all 'F's.
Valid entries are 0 - 9 plus A, B, C, D and E. Use 'F' to designate the end of the phone number. See “Remote Site
Upload/Download” on page 46 for additional information.
Upload/Download Reports Sent to Secondary Central Station Phone #, Backup or Always (137)
Leaving address 137 programmed to the factory default setting of '0' means that reports for request for 'upload/
download' and 'failed upload/download' will be sent to the secondary Central Station phone number only if
attempts to the primary Central Station phone number are unsuccessful. Programming a '1' causes all reports to be
transmitted to both primary and secondary phone numbers. Programming a '2' causes reports to be sent to the first
available receiver.
!
CAUTION: Do not alter entry while the communicator is active.
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Default Mode
Programming Event Code Settings (138 - 265)
Event Code Settings, corresponding to the Formats selected for the Primary Central Station phone number in
address 20 and the Secondary Central Station phone number in address 50, are automatically set to factory default
values. Refer to Table 3-2, “4+2 Standard and 4+2 Express Formats - Primary,” on page 28, Table 3-3, “All 3+1,
4+1 and 4+2 Expanded Formats - Primary,” on page 29 and Table 3-1, “Ademco Contact ID Format - Primary,”
on page 28 for format designated by address 20. Refer to Table 3-5, “4+2 Standard and 4+2 Express Formats Secondary,” on page 32, Table 3-6, “All 3+1, 4+1 and 4+2 Expanded Formats - Secondary,” on page 33 and Table
3-4, “Ademco Contact ID Format - Secondary,” on page 32 for format designated by address 50. The Event Code
Settings can be altered. Consult your Central Station prior to changing the event code settings.
3.4Default Mode
To return all program entries to their factory original settings, perform the following steps only when the system is
idle (i.e. the communicator is not active) and there are no active fire alarms or fire supervisories in the system:
Press the MODE key followed by the 4-digit code 3337 and press the [ENTER/STORE] key.
3337 spells DEFP (DEFault Programming) on a Touch-Tone
If an incorrect key is entered, reenter the proper 4-digit code before
pressing the [ENTER/STORE] key. Within
®
phone.
five seconds, repeat this entry by again pressing the MODE key followed by the 4-digit code 3337 and pressing
the [ENTER/STORE] key. The display will read 3337 while the E
2
nonvolatile memory (storage area for all programming options) is being reprogrammed with the original default settings. When reprogramming is complete,
the display will be blank.
3.5Troubleshoot Mode
To access the Troubleshoot Mode, press the MODE key followed by the digits 8768 and then the [ENTER/STORE]
key.
®
8768 spells TROU on a Touch-Tone
Once in this mode, the 411UD will continue to communicate any events not yet acknowledged at a central station
prior
to entering Troubleshoot Mode. The UP arrow, DOWN arrow and 1st EVENT keys do not function in this
mode.
Telephone Line Testing
Pressing C for touchtone dialing or D for rotary dialing, followed by [ENTER/STORE] causes seizure of the Pri-
mary phone line, which in turn, lights the red LED 1 on the circuit board near the PH1 connector, signifying that the
Primary phone line is active. After a delay of three seconds, the 411UD goes off-hook to acquire a dial tone.
phone.
The Programmer keypad may be used as a telephone touchpad for number dialing. Once the first digit is pressed, the
display will move the C or D character one position to the left, while placing the digit to be dialed on the farthest right
display position. Continue to press the phone numbers to be dialed. Successive depressions of the [ENTER/STORE] key hangs up and picks up the phone (places the phone on or off the hook).
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Troubleshoot Mode
The secondary phone line may be tested by pressing the E key for touchtone dialing or the F key for rotary dialing
and then following the same procedure used for the primary phone line. A handset may be temporarily connected
across transformer T1 of the 411UD as indicated in Figure 3-2. The handset, when connected across T1, may be used
only as an amplifier/speaker or telephone with the keypad used for number dialing.
FIGURE 3-2:Handset/Speaker Connection
TB2
TB1
J1
U10
U8
U11
R41
J4
J2
PH1
Both Primary and Secondary Lines
PH2
411udbrd.cdr
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Central Station Communications
CHAPTER 4Central Station Communications
The 411UD digital communicator transmits system status reports to Central Stations via the public switched telephone network. Two supervised telephone line connections are made to interface the communicator to the telephone
lines. Two 7-foot telephone cords P/N MCBL-7 may be used for this purpose (not supplied - order separately).
The digital communicator supervises both telephone lines for proper voltage. A delay of two minutes will occur
before a fault in either phone line connection is reported as a trouble. When a fault is detected, an audible trouble signal will sound, the yellow DACT Trouble LED will turn on, the trouble relay will activate if programmed for DACT
trouble and the trouble condition will be reported to a central station over the remaining good phone line.
The digital communicator comes with line seizure capability provided for both the primary and secondary telephone
line interfaces. Any time that the DACT needs to make a call to a central station, line seizure will disconnect any
local premises phones sharing the same telephone line. All transmissions to central stations will be sent over the Primary Central Station phone line. In the event of noisy phone lines, transmissions will be sent over the backup Secondary phone line.
Two phone numbers must be programmed, the Primary Central Station phone number and the Secondary Central Station phone number. There are three options for transmission to the Central Station:
• All reports are always sent to the Primary Central Station phone number with the Secondary Central Station
number for emergency backup purposes only
• All reports are sent to both Central Station phone numbers
• Reports are sent to the first available Central Station phone number only
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Central Station Communications
The digital communicator is capable of reporting detailed messages depending upon the Format in use. Table 4-1
shows the data reporting structure for each of the pulsed formats as well as the Ademco Express Formats. Ademco
Express Formats allow a typical data message to be transmitted to the Central Station in under 5 seconds. Pulsed formats typically require 15 to 20 seconds in comparison. Table 4-2 defines each letter code used in Table 4-1 . See
“Ademco Contact ID Format Event Code Description” on page 44 for a description of the data reporting structure for
Ademco Contact ID Format.
TAB LE 4-1: Format Selection Addresses ( 20 and 50) Programming
Format #
0, 2, 4, 6, 8
Report
Fire AlarmSSS(S) FA
Fire Alarm RestoreSSS(S) RFA
Channel/Input Trouble
(Channel/Input Open)
Channel/Input Trouble
Restore
System TroubleSSS(S) TS
System Trouble RestoreSSS(S) RTS
AC LossSSS(S) P
AC Loss RestoreSSS(S) RP
Fire Supervisory ConditionSSS(S) V
Fire Supervisory Condition
Restore
Test ReportSSS(S) XSSS(S) XSSSS XX2SSSS XX2
Up or DownloadSSS(S) UDSSS(S) UDSSS UDUD2SSS UDUD2
3+1/4+1/Standard
4+1 Express
SSS(S) TZ
SSS(S) RTZ
SSS(S) RV
Format #
3, 5, 7, 9
3+1/4+1/Expanded
SSS(S) FA
FAFAFA(FA) 2
SSS(S) RFA
RFARFARFA (RFA) 2
SSS(S) TZ
TZTZTZ(TZ) Z
SSS(S) RTZ
RTZRTZRTZ(RTZ) Z
SSS(S) TS
TSTSTS(TS) Y
SSS(S) RTS
RTSRTSRTS(RTS) Y
SSS(S) P
PPP(P) Z
SSS(S) RP
RPRPRP(RP) Z
SSS(S) V
VVV(V) Z
SSS(S) RV
RVRVR(RV) Z
Format #
1, A, C
4+2/Standard 4+2
Express
SSSS FAFA2SSSS FAZ
SSSS RFARFA2SSSS RFAZ
SSSS TZTZ2SSSS TZZ
SSSS RTZRTZ2SSSS RTZZ
SSSS TSTS2SSSS TSY
SSSS RTSRTS2SSSS RTSY
SSSS PP2SSSS PP2
SSSS RPRP2SSSS RPRP2
SSSS VV2SSSS VZ
SSSS RVRV2SSSS RVZ
4+2/Expanded
Format #
B, D
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Central Station Communications
TABLE 4-2: Format Selection Address Explanation
Where:
SSS or SSSS= Subscriber ID
FA= Fire Alarm (1st digit)
FA2= Fire Alarm (2nd digit)
Z= Channel/Input Number
RFA= Fire Alarm Restore (1st digit)
RFA2= Fire Alarm Restore (2nd digit)
TZ= Zone Trouble (1st digit)
TZ2= Zone Trouble (2nd digit)
RTZ= Zone Trouble Restore (1st digit)
RTZ2= Zone Trouble Restore (2nd digit)
TS= System Trouble (1st digit)
TS2= System Trouble (2nd digit)
RTS= System Trouble Restore (1st digit)
RTS2= System Trouble Restore (2nd digit)
P= AC Loss (1st digit)
P2= AC Loss (2nd digit)
RP= AC Loss Restore (1st digit)
RP2= AC Loss Restore (2nd digit)
V= Fire Supervisory Condition (1st digit)
V2= Fire Supervisory Condition (2nd digit)
RV= Fire Supervisory Condition Restore (1st digit)
RV2= Fire Supervisory Condition Restore (2nd digit)
X= Test Report (1st digit)
X2= Test Report (2nd digit)
Y= Trouble corresponding to the following:
1 = Not Used
2 = Not Used
3 = Not Used
4 = Telco Primary Line Fault
5 = Telco Secondary Line Fault
6 = Not Used
7 = Not Used
8 = Not Used
9 = Not Used
A = Communication Failure Primary Number
B = Communication Failure Secondary Number
C = Not Used
D = Not Used
E = Not Used
F = System Off Normal
UD= Upload/Download (1st digit)
UD2= Upload/Download (2nd digit)
Note that for Expanded Reporting, the digital communicator automatically adds the digit corresponding to the
Channel/Input number, and the second digit corresponding to any system trouble condition. Only the first digit
shown in Table 3-3 and Table 3-6 is programmable.
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Central Station Communications
4.0.1 Transmittal Priorities
The digital communicator transmits highest priority events first. Events in terms of priority are listed below in
descending order:
1. Fire Alarm (highest priority level)
2. Fire Supervisory
3. System Troubles
Host Panel Trouble (active input programmed for trouble)
AC Fail (after delay)
Channel/Input faults
Telephone line fault
Communication trouble
System Off Normal
4. Restoral Reports
Fire Alarm
Fire Supervisory
Host Panel Trouble
AC
Channel/Input fault
Telephone line
Communication
System Off Normal
5. System Test
6. Upload/Download events (lowest priority)
Red LEDs are provided on the digital communicator circuit board to identify which telephone line is active.
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Central Station Communications
4.0.2 Ademco Contact ID Format Event Code Description
This section describes the various Event Codes and their messages which are available for the Ademco Contact ID
Format. The reporting structure for the Ademco Contact ID Format is as follows:
SSSS 18 QXYZ GG CCC
Where:
SSSS= Four digit Subscriber ID Account Code (addresses 21 - 24 and 51 - 54)
18= Identifies transmission as Contact ID to the receiver at the Central Station
Q= Event Qualifier where 1 = New Event and 3 = New Restore
XYZ= Event code (shown in Tables)
GG= Group number
CCC= Channel/Input number
Notes:
1. 18, which is used in the reporting structure to identify the transmission as Contact ID, is not printed out in the
alarm and trouble report.
2. Q, which is the Event Qualifier for the reporting structure, is printed out in the report as an E for New Event or
R
for New Restore.
3. GG Group Number is fixed at '00' and cannot be changed.
4. CCC Channel/Input Number is transmitted as '001' for Channel/Input 1, '002' for Channel/Input 2, '003' for
Channel/Input 3, '004' for Channel/Input 4.
Ademco Contact ID Reporting Structure
A typical printout from a Central Station receiver (such as the Ademco 685) of alarm and trouble reports in the
Ademco Contact ID Reporting Structure follows:
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Central Station Communications
The following table contains UL listed receivers compatible with the 411UD digital communicator.
TAB LE 4-3: Compatible UL Listed Receivers
Format #
(Addresses 20 and 50)
04+1 Ademco Express
14+2 Ademco Express
23+1/Standard/1800/2300
33+1/Expanded/1800/2300
43+1/Standard/1900/1400
53+1/Expanded/1900/1400
64+1/Standard/1800/2300
74+1/Expanded/1800/2300
84+1/Standard/1900/1400
94+1/Expanded/1900/1400
A4+2/Standard/1800/2300
B4+2/Expanded/1800/2300
C4+2/Standard/1900/1400
D4+2/Expanded/1900/1400
EAdemco Contact ID
685 (1)
Ademco
Silent Knight
ITI
9000 (2)
CS-4000 (3)
FBI
CP220FB
Models 1 & 2
Osborne Hoffman
Radionics 6000
Radionics 6500
Sescoa
3000R (7)
Surguard
MLR-2 (9)
(4)
(4)
(4)
(4)
(4)
(4)
(4)
(4)
(4)
(4)
(4)
(4)
(8)
(1) With 685-8 Line Card with Rev. 4.4d software.
(2) With 9002 Line Card Rev. 9035 software or 9032 Line Card with 9326A software.
(3) Rev. 4.0 software.
(4) FBI CP220FB Rec-11 Line Card with Rev. 2.6 software and a memory card with Rev. 3.8 software.
(5) Model 6500 with Rev. 600 software or higher.
(6) Model 6000 with Rev. 204 software.
(7) With Rev. B control card at Rev. 1.4 software and Rev. C line card at Rev. 1.5 software.
(8) Model 2 only.
(9) Version 1.62 software or higher.
IMPORTANT! The compatibility table provides a list of compatible receivers and associated software versions for
the receivers. Changes in the hardware and/or software by the receiver manufacturers may affect the receiver compatibility with the 411UD.
It is the installer’s responsibility to ensure that the monitoring service receiver is compatible with the 411UD. After
completing the installation, communication between the 411UD and the Central Station Receiver must be tested and
verified.
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D45
Remote Site Upload/Download
CHAPTER 5Remote Site Upload/Download
The 411UD digital communicator may be programmed off site via the public switched telephone network. Any per-
®
sonal computer with Windows
3.1 or greater or Windows® 95, with a 1200 Baud Hayes compatible modem and
Upload/Download software P/N PK-411, may serve as a Service Terminal. For details on the remote site upload/
download software package, refer to the PK-411 Manual. The Upload/Download software allows the following:
• Download of the entire program
• Upload of the entire program
• Upload current status, system voltages or time
• Real-time upload, either continuous or 'snapshot' (one time) of current status or system voltages
• Download new time
!
CAUTION: Changes to program entries occur as a result of the downloading process. After successful downloading, make certain to perform the following steps:
1. Manually view programmed entries and compare to intended program data.
2. Test all affected system operations.
3. Immediately correct any problems found.
5.1General
Any time that the digital communicator is contacted, a secret code (factory default 0000) is verified between the digital communicator and the Service Terminal. Changing the Secret Code may only be accomplished at the Service
Terminal and subsequently loaded into the control panel. Future upload or download requests cause verification of
the Secret Code by the communicator before processing of data is allowed. If the Secret Code is not verified, the
communicator will terminate the request immediately.
When the 411UD is communicating with the Service Terminal, the communicator's green Modem LED and one of
the red Phone Line active LEDs will remain on steady. Upon termination of communication, the green Modem LED
will turn off and the red Phone Line active LED will turn off.
In order to contact the communicator, the following must be true:
The digital communicator may be in any mode of operation including Normal, Program, Real Time
Clock, Troubleshoot or Lamp Test. Downloading is not possible if the communicator is active during
Central Station communications or while testing the phone lines while in Troubleshoot Mode.
There cannot be any active communications ongoing with a Central Station receiver.
All active events must be successfully 'kissed-off' by the Central Station(s). The digital communicator
must be in a standby state with no new information waiting to be transmitted to a Central Station.
Two basic communication mechanisms are supported as follows:
• Contact with callback - The Service Terminal calls the digital communicator. The communicator answers the
call, confirms the calling party then hangs-up. The Service Terminal then waits for a callback from the communicator. After the digital communicator calls the Central Station and successfully reports that a request has
been received, the communicator calls the Service Terminal back. Upon secret code verification, data transfers occur. When the data transfers are completed and the Service Terminal disconnects from the communicator, the digital communicator calls the Central Station back to confirm either successful or unsuccessful
results.
• Contact with callback disabled - The Service Terminal calls the communicator. No hang-up sequence occurs.
Data transfers proceed.
Note that Callback enable/disable is controlled by the master user at the Service Terminal on a per call basis.
46
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
General
With program address location 64 set to '1' in Program Mode, anytime a contact with callback is initiated, the communicator will first either contact the primary Central Station or contact both the primary and secondary Central Stations or contact the first available Central Station phone number to report a 'request for upload/download' message
(depending upon the program entry in address location 137). Once the request is 'kissed-off' by the Central Station(s), the communicator will then call the appropriate Service Terminal and begin the downloading process.
With program address location 64 set to '1' in Program Mode, anytime a contact with callback disabled is initiated,
the communicator and the Service Terminal will communicate and transfer data without first contacting a Central Station. When the data transfers are completed and the communicator disconnects from the Service Terminal, the communicator will call the Central Station and report one of the following:
• Upload/download request received
• Upload and/or download successful
• Upload/download failed
To prevent the 'request for upload/download' message(s) from being reported to the Central Station(s), make certain
to leave address 64 = 0 or disable all upload/download reports back to both Central Stations. Refer to Table 3-2 on
page 28 through Table 3-4, “Ademco Contact ID Format - Secondary,” on page 32 for additional information.
During the downloading process, the input monitoring and 411UD supervision remain active. Should an input activation or system trouble occur, the communicator immediately terminates downloading, processes the trouble or
alarm locally and transmits the information to the Central Station(s).
5.1.1 Security Features
Remote site upload and download with the 411UD have been carefully designed to include key security features to
ensure proper functionality. The key features are listed and explained below.
Secret Code Verification
A secret code is stored in the communicator by a Service Terminal to prevent unauthorized access. The secret
code is created at the Service Terminal by a Master user and cannot be viewed or changed by anyone other than a
Master user. Viewing of the secret code is prohibited at the communicator. Prior to allowing an upload or download of data, the communicator will verify the secret code transmitted by the Service Terminal.
Time-out at 411UD
Upon answering an incoming call on the primary Central Station phone line, the communicator will listen for a
modem connection signal. If this signal is not received within 30 seconds, the communicator will disconnect the
call. Upon successful connection (i.e. secret code verified and callback complete if applicable), if no communication occurs within two minutes, the communicator will disconnect the call.
Callback to Service Terminal
Any time that the communicator is remotely requested to allow an upload or download with callback, it will confirm the source of the incoming call, hang-up and call the calling party (Service Terminal phone number) back.
Error Checking
As each block of data is received by the communicator, it is checked for accuracy. If an error is detected, the
block is retransmitted until correct, up to a maximum of four times. If the Secret Code is not verified and four
errors occur, the call is disconnected and the report that the upload/download was not successful is called to the
Central Station(s).
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D47
Downloading to the Communicator
Central Station Acknowledge
There is an option whereby the communicator will report to one or both Central Stations that a request for uploading or downloading has been received prior to processing the call. This is called the 'callback' option. If the Central Station(s) does not acknowledge receipt of this request, uploading or downloading is prohibited. If
acknowledged by the Central Station(s), another message is transmitted informing the Central Station(s) that:
• downloading was successful
• uploading was successful
• uploading/downloading was not successful
Data Protection/Integrity
Programming data is completely verified for accuracy prior to reprogramming of the 411UD EEPROM. Incomplete or corrupted data packets are ignored or retried.
5.2Downloading to the Communicator
Before initiating the download procedure, make certain that the communicator is in the standby state; red Line Seize
and green Modem LEDs are off.
Once an incoming call is accepted/answered by the communicator, the 411UD will:
1. Establish basic modem connection
2. Verify secret code
3. Verify callback vs. no callback request from the Service Terminal. If callback is requested, perform steps 4
through 10; if no callback is requested, perform steps 9 and 10 only.
4. Identify the Service Terminal location
5. Hang-up/disconnect call
6. Call the Central Station(s) and transmit a request for upload/download message (if programmed to do so). If
this message is accepted, the communicator will proceed to the next step
7. Return call to the Service Terminal
8. Verify secret code
9. Begin downloading
10. Upon completion of download, call the Central Station(s) back and report a successful download or failed
upload/download status (if programmed to do so).
5.3Uploading From the Communicator
Items that may be uploaded from the communicator to a Service Terminal are:
• All or portions of programmed data plus the real time clock
• Troubleshoot system voltages in real-time or as a 'snapshot'
• Current system status in real-time continuous or as a 'snapshot'
Uploading is possible at any time provided the following conditions are true:
The communicator may be in any mode of operation. Uploading is not possible if the communicator is
active or while testing the phone lines while in Troubleshoot Mode.
There cannot be any active communications ongoing with a Central Station receiver.
All active events must be successfully 'kissed-off' by the Central Station(s). The communicator must be
in a standby state with no new information waiting to be transmitted to a Central Station.
48
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Simultaneous Data Transfers
Once an incoming call is accepted/answered by the communicator, the 411UD will:
1. Establish basic modem connection
2. Verify secret code
3. Verify callback vs. no callback request from the Service Terminal. If callback is requested, perform steps 4
through 10; if no callback is requested, perform steps 9 and 10 only.
4. Identify the Service Terminal location
5. Hang-up/disconnect call
6. Call the Central Station(s) and transmit a request for upload/download message (if programmed to do so). If
this message is accepted, the communicator will proceed to the next step
7. Return call to the Service Terminal
8. Verify secret code
9. Begin downloading
10. Upon completion of download, call the Central Station(s) back and report a successful download or failed
upload/download status (if programmed to do so).
During the uploading process, the fire protection remains active. Should a system trouble or alarm condition occur,
the communicator immediately terminates uploading and processes the trouble or alarm locally and transmits the
information to the Central Station(s).
5.4Simultaneous Data Transfers
Uploading and downloading may take place on a single telephone call. Control and selection of the data transaction
is coordinated at the Service Terminal. This eliminates multiple phone calls, allows instant verification of downloaded data files and simplifies the overall process.
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D49
Programming Sheets
Appendix AProgramming Sheets
A.1Digital Communicator Options Program Sheets
--To enter Programming Mode, press the MODE key, 7764 and then the [ENTER/STORE] key.
Addresses 30 to 49 store the Secondary Central Station phone number. Enter 'F' to represent the end of number.
R
Secondary Central Station Communication Format: Valid entries are 0 to 9 and A to E.
50
R51R52R53R
R55R56R57R
R
Secondary Number Test Time Interval. Enter '0' for 24-hour; '1' for 12-hour; '2' for 8-hour; '3' for 6-hour.
59
R
AC Loss Reporting Delay. Enter '0' for no delay; '1' for 1 hours; '2' for 2 hours; '3' for 6 hours; '4' for 7 hours;
60
'5' for 8 hours; '6' for 9 hours; '7' for 10 hours; '8' for 11 hours; '9' for 12 hours; 'A' for 13 hours; 'B' for 14 hours; 'C' for
15 hours; 'D' for 16 hours; 'E' for 17 hours; 'F' for 18 hours.
R
Backup Reporting. Enter '0' to report to Secondary phone number as backup only; '1' to report to both Primary
61
and Secondary phone number for all reports/messages; '2' reports go to first available receiver.
R
Reserved for Future Use.
62
R
Reserved for Future Use.
63
Primary Central Station Account Code: Valid entries are 0 to 9 and A to F.
24
Primary Central Station 24-hour Test Time: Use military time (i.e. 1400 for 2:00 PM).
28
Secondary Central Station Account Code: Valid entries are 0 to 9 and A to F.
54
Secondary Central Station 24-hour Test Time: Use military time (i.e. 1400 for 2:00 PM).
58
49
19
R
Communicator Enable/Disable. Enter '0' to disable communication to Central Station; '1' to enable. Default
64
entry of '0' causes the 411UD to annunciate a DACT trouble immediately on power-up.
R
Input Channel 1 Function Selection. Enter '0' for fire alarm; '1' for host control panel trouble; '2' for fire super-
65
visory; '4' for AC loss.
R
Input Channel 2 Function Selection. Enter '0' for fire alarm; '1' for host control panel trouble; '2' for fire super-
66
visory; '4' for AC loss.
R
Input Channel 3 Function Selection. Enter '0' for fire alarm; '1' for host control panel trouble; '2' for fire super-
67
visory; '4' for AC loss.
R
Input Channel 4 Function Selection. Enter '0' for fire alarm; '1' for host control panel trouble; '2' for fire super-
68
visory; '4' for AC loss.
R69R70R
delay. Does not delay Input Channels programmed for fire functions.
R72R73R
delay. Does not delay Input Channels programmed for fire functions.
R75R76R
delay. Does not delay Input Channels programmed for fire functions.
50
Input Channel 1 Delay Timer. Enter 0 - 179 seconds delay. Factory default is '000' for no
71
Input Channel 2 Delay Timer. Enter 0 - 179 seconds delay. Factory default is '000' for no
74
Input Channel 3 Delay Timer. Enter 0 - 179 seconds delay. Factory default is '000' for no
77
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Programming Sheets
7879
delay. Does not delay Input Channels programmed for fire functions.
Touchtone/Rotary Select for Primary Phone. Enter '0' for touchtone dialing; '1' for rotary dialing.
81
Make/Break Ratio for Primary Phone. Enter '0' for 67/33 ratio; '1' for 62/38 ratio.
82
Touchtone/Rotary Select for Secondary Phone. Enter '0' for touchtone dialing; '1' for rotary dialing.
83
Make/Break Ratio for Secondary Phone. Enter '0' for 67/33 ratio; '1' for 62/38 ratio.
84
Future Use.
85
Future Use.
86
Output Relay Enable. Enter '0' to disable relay; '1' to enable relay.
87
Output Relay Function Selection. Enter '0' for activation on fire alarm; '1' for host control panel trouble; '2' for
88
fire supervisory; '4' for AC loss; '6' for communication failure; '7' for DACT trouble.
Trouble Call Limit. Enter a '0' to disable this feature; '1' to enable Trouble Call Limit. Factory default is '0' for
Addresses 94 to 113 store the Service Terminal 1 Phone Number. Valid entries are 0 - 9 and A - E. 'F'
115
Future Use.
Input Channel 4 Delay Timer. Enter 0 - 179 seconds delay. Factory default is '000' for no
80
Future Use.
93
Ring Count on Primary Phone Line. Enter number of rings prior to panel answering call. Valid entries
134 135 136
A-E. 'F' designates the end of the phone number.
Station Phone Number on backup only; '1' for Upload/Download reports to always go to the Secondary; '2' for
Upload/Download reports to go to the first available Central Station phone number.
Upload/Download Backup Reporting. Enter '0' for Upload/Download reports to go to the Secondary Central
137
Addresses 117 to 136 store the Service Terminal 2 Phone Number. Valid entries are 0-9 and
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D51
Programming Sheets
A.2Digital Communicator Options Program Sheet (Factory Defaults)
--To enter Programming Mode, press the MODE key, 7764 and then the [ENTER/STORE] key.
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D57
Ademco Contact ID Format Event Code Description
Appendix CAdemco Contact ID Format Event
Code Description
EVENT CODE CLASSIFICATIONS
1 0 0
ALARMS
Medical
Fire
Panic
Burglary
General
24 Hour
2 00
SUPERVISORY
Fire
3 00
TROUBLES
System
Sounder/Relay
System Peripheral
Communication
Protective Loop
Sensor
400
OPEN/CLOSE
REMOTE ACCESS
Open/Close
Remote Access
Access Control
5 00
DISABLES/
BYPASSES
System
Sounder/Relay
System Peripheral
Communication
EVENTMESSAGE
Medical Alarms - 100
100 MedicalEMERG - Personal Emergency - #
101 Pendant transmitterEMERG - Personal Emergency - #
102 Fail to report inEMERG - Fail to Check-in - #
24 Hour Non-Burglary - 150 and 160
150 24-Hour Non-BurgALARM - 24-Hr. Non-Burg - #
151 Gas detectedALARM - Gas Detected - #
152 RefrigerationALARM - Refrigeration - #
153 Loss of heatALARM - Heating System - #
154 Water leakageALARM - Eater Leakage - #
155 Foil breakALARM - Foil Break - #
156 Day trouble ALARM - Day Zone - #
157 Low bottled gas levelALARM - Low Gas Level - #
158 High tempALARM - High Temperature - #
159 Low tempALARM - Low Temperature - #
161 Loss of air flowALARM - Air Flow - #
Fire Supervisory - 200 and 210
200 Fire supervisorySUPER. - Fire Supervisory - #
201 Low water pressureSUPER. - Low Water Pressure - #
202 Lox CO2SUPER. - Low CO2
203 Gate valve sensorSUPER. - Gate Valve - #
204 Low water levelSUPER. - Low Water Level - #
205 Pump activatedSUPER. - Pump Activation - #
206 Pump failureSUPER. - Pump Failure - #
System Troubles - 300 and 310
300 System troubleTROUBLE - System Trouble
301 AC lossTROUBLE - AC Power
302 Low system batteryTROUBLE - System Low Battery
303 RAM checksum badTROUBLE - Bad RAM Checksum (Restore not applicable)
304 ROM checksum badTROUBLE - Bad ROM Checksum (Restore not applicable)
305 System resetTROUBLE - System Reset (Restore not applicable)
306 Panel program changedTROUBLE - Programming Changed (Restore not applicable)
307 Self-test failureTROUBLE - Self Test Failure
308 System shutdownTROUBLE - System Shutdown
309 Battery test failureTROUBLE - Battery Test Failure
310 Ground faultTROUBLE - Ground Fault - #
311 No batteryTROUBLE - No Battery
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D59
Ademco Contact ID Format Event Code Description
EVENTMESSAGE
System Peripheral Troubles - 330 and 340
330 System peripheralTROUBLE - Sys. Peripheral - #
331 Polling loop openTROUBLE - Polling Loop Open
332 Polling loop shortTROUBLE - Polling Loop Short
333 Expansion module failureTROUBLE - Exp. Module Fail - #
334 Repeater failureTROUBLE - Repeater Failure - #
335 Local printer paper outTROUBLE - Printer Paper Out
336 Local printer failureTROUBLE - Local Printer
Communication Troubles - 350 and 360
350 CommunicationTROUBLE - Communication Trouble
351 Telco 1 faultTROUBLE - Phone Line #1
352 Telco 2 faultTROUBLE - Phone Line #2
353 Long range radio xmitter faultTROUBLE - Radio Transmitter
354 Fail to communicateTROUBLE - Fail to Communicate
355 Loss of radio supervisionTROUBLE - Radio Supervision
356 Loss of central pollingTROUBLE - Central Radio Polling
Open/Close - 400
400 Open/CloseOPENINGCLOSING
401 Open/Close by userOPENING - User #CLOSING - User #
402 Group Open/CloseOPENING - Group User #CLOSING - Group User #
403 Automatic Open/CloseOPENING - AutomaticCLOSING - Automatic
404 Late Open/CloseOPENING - LateCLOSING - Late
405 Deferred Open/CloseOpening not usedClosing not used
406 CancelOPENING - CancelClosing not used
407 Remote arm/disarmOPENING - RemoteCLOSING - Remote
408 Quick armOpening not applicableCLOSING - Quick arm
409 Keyswitch Open/CloseOPENING - KeyswitchCLOSING - Keyswitch
Remote Access - 410
411 Callback request madeREMOTE - Callback RequestedRestore not applicable
412 Success - download/accessREMOTE - Successful AccessRestore not applicable
413 Unsuccessful accessREMOTE - Unsuccessful AccessRestore not applicable
414 System shutdownREMOTE - System Shutdown
415 Dialer shutdownREMOTE - Dialer Shutdown
416 Success - upload/accessREMOTE - Successful AccessRestore not applicable
60
Access Control - 420
421 Access deniedACCESS - Access Denied - User #Restore not used
422 Access report by userACCESS - Access Gained - User #Restore not used
System Disables - 500 and 510
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Communication Disables - 550 and 560
551 Dialer disabledDISABLE - Dialer Disable
552 Radio transmitter disabledDISABLE - Radio Disable
Bypasses - 570
570 Zone bypassBYPASS - Zone Bypass - #
571 Fire bypassBYPASS - Fire Bypass - #
572 24-Hour zone bypassBYPASS - 24-Hour Bypass - #
573 Burglar bypassBYPASS - Burg. Bypass - #
574 Group bypassBYPASS - Group Bypass - #
Test Misc. - 600
601 Manual trigger testTEST - Manually TriggeredRestore not applicable
602 Periodic test reportTEST - PeriodicRestore not applicable
603 Periodic RF transmissionTEST - Periodic RadioRestore not applicable
604 Fire testTEST - Fire TestRestore not used
605 Status report to followSTATUS - Status Follows Restore not applicable
606 Listen-in to followLISTEN - Listen-in ActiveRestore not applicable
607 Walk test modeTEST - Walk Test Mode
608 System abnormal testTEST - System Abnormal Test
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D61
Wire Requirements
Appendix DWire Requirements
It is important to use the correct type of wire, wire gauge and wire run length per each 411UD circuit. Reference the
following table to specify wire requirements and limitations for each digital communicator.
TABLE 5-1: Wire Specifications
CIRCUIT CONNECTIONSWIRE REQUIREMENTS
CIRCUIT
TYPE
Channels/Inputs
Output Relay
must connect to
power-limited
circuit
Power Input
Nominal
12 V DC or
24 VDC
CIRCUIT
FUNCTION
Connects to
normally open
contact triggers DACT
WIRE TYPE AND
LIMITATIONS
Untwisted,
unshielded wire (Do
not exceed 100
ohms).
Programmable30 volts maximumnot applicable
Voltage limits
12 VDC (11.2 to
12.4 VDC - UL
Powers 411UD
tested range: -15%,
+10%)
24 VDC (21.3-24.0
- UL tested range: 15%, +10%)
RECOMMENDED
MAX. DISTANCE
FEET (METERS)
10,000 (3,000m)
8,000 (2,400m)
4,875 (1,450m)
3,225 (980m)
not applicable
12 AWG (3.25 mm
14 AWG (2.00 mm
16 AWG (1.30 mm
18 AWG (0.75 mm
WIRE GUAGE
2
) Signal 88202 Belden 9583 WPW999
2
) Signal 88402 Belden 9581 WPW995
2
) Signal 88602 Belden 9575 WPW991
2
) Signal 88802 Belden 9574 WPW975
12 - 18 AWG
(3.25 mm
2
- 0.75 mm2)
12 - 18 AWG
(3.25 mm
2
- 0.75 mm2)
62
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Operational Modes
Appendix EOperational Modes
TAB LE 5-2: Operational Modes
CODEACTIVITYNOTES
6676 (NORM)Returns to normal operationFire protection is on.
2525 (CLCK)Enters Real-Time Clock Mode
7764 (PROG)Enters Program Mode
3337 (DEFP)
Returns digital communicator to factory
default program settings
8768 (TROU)Allows testing of both telephone lines.Fire protection is off during Troubleshoot Mode.
Allows programming of digital communicator.
Program digital communicator time.
Fire protection is off.
Fire protection is off.
Fire protection is off during Default Mode.
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Operational Modes
64
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Numerics
411UD
Location 18
see DACT
A
AC Loss Reporting 16, 34
B
Backup Reporting 35, 37
C
Callback 47
see Service Terminal
Central Station
Acknowledge 48
Communication 40
Channel 10, 15
Alarm Current 10
Default Programming 16
Delay Timer 36
Function Selection 35
Labels 17
Operating Voltage 10
Programming 16
Style B 10
Class B
see Style B
Communication Format
Primary 27
Secondary 31
Communicator Disabled 15
Control 11
D
DACT
Programming 26
see also Digital Alarm
Communicator Transmitter 8
Data Protection/Integrity 48
Default Mode 14, 38
Description 8
Dialer Runaway 9
Digital Alarm Communicator
411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D65
Notes
66 411UD Document #50759 Rev. D 11/07/2005 P/N 50759:D
Limited Warranty
The manufacturer warrants products manufactured by it to be free from
defects in materials and workmanship for eighteen (18) months from the
date of manufacture, under normal use and service. Products are date
stamped at time of manufacture. The sole and exclusive obligation of the
manufacturer is to repair or replace, at its option, free of charge for parts
and labor, any part that is defective in materials or workmanship under
normal use and service. All returns for credit are subject to inspection
and testing at the factory before actual determination is made to allow
credit. The manufacturer does not warrant products not manufactured by
it, but assigns to the purchaser any warranty extended by the
manufacturer of such products. This warranty is void if the product is
altered or repaired by anyone other than the manufacturer or as expressly
authorized by the manufacturer in writing, or is serviced by anyone other
than the manufacturer or its authorized distributors. This warranty is also
void if there is a failure to maintain the products and systems in which
they operate in a proper and workable manner. In case of defect, secure
a Return Material Authorization form from our Return Authorization
Department.
This writing constitutes the only warranty made by the manufacturer, with
respect to its products. The manufacturer, does not represent that its
products will prevent any loss by fire or otherwise, or that its products will
in all cases provide the protection for which they are installed or intended.
Buyer acknowledges that the manufacturer, is not an insurer and
assumes no risk for loss or damages or the cost of any inconvenience,
transportation damage, misuse, abuse, accident or similar incident.
THE MANUFACTURER GIVES NO WARRANTY, EXPRESS OR
IMPLIED, OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR
PURPOSE, OR OTHERWISE WHICH EXTENDS BEYOND THE
DESCRIPTION ON THE FACE HEREOF. UNDER NO
CIRCUMSTANCES SHALL THE MANUFACTURER BE LIABLE FOR
ANY LOSS OF OR DAMAGE TO PROPERTY, DIRECT, INCIDENTAL
OR CONSEQUENTIAL, ARISING OUT OF THE USE OF, OR INABILITY
TO USE THE MANUFACTURER’S PRODUCTS. FURTHERMORE, THE
MANUFACTURER SHALL NOT BE LIABLE FOR ANY PERSONAL
INJURY OR DEATH WHICH MAY ARISE IN THE COURSE OF, OR AS A
RESULT OF, PERSONAL, COMMERCIAL OR INDUSTRIAL USE OF ITS
PRODUCTS.
This warranty replaces all previous warranties and is the only warranty
made by the manufacturer. No increase or alteration, written or verbal, of
the obligation of this warranty is authorized.