FiField Electric Bicycle Owner's Manual

TABLE OF CONTENTS

ii

Electric Bicycle

Owner’s Manual

THIS MANUAL CONTAINS IMPORTANT SAFETY, PERFORMANCE, AND

MAINTENANCE INFORMATION. READ THE MANUAL BEFORE TAKING YOUR

FIRST RIDE ON YOUR NEW ELECTRIC BICYCLE, AND KEEP THE MANUAL

HANDY FOR FUTURE REFERENCE.

IMPORTANT: KEEP FOR FUTURE REFERENCE

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About this Owner’s Manual

It is important for you to
understand your new electric
bicycle (e-bike). Even if you have
ridden an e-bike before, it is
important for every person to read
this manual before riding – you’ll
know how to get better
performance, comfort, and
enjoyment from your new e-bike!

Please take the time to read
this manual while the battery is
being charged. It is the Owner’s
responsibility to carefully read all
of the contents of this manual and
to comply with all laws pertaining
to the operation of bicycles and/or
electric bicycles in your local
jurisdiction.

If the owner is unable to fully
understand this information please
contact Fifield Incorporated
directly for further explanation.

Register your Electric Bicycle

Due to recent federal
legislation an electric bike is no
longer classified as a motor
vehicle. However, various states
have differing laws about riding
them on the road. These
regulations may include but are
not limited to being at least 16
years of age and/or having a valid

drivers’ license. If you have any

questions regarding your states
legislation please consult with the
Laws web page or consult your
local department of motor vehicles
for clarification.

If you have further questions
about the operation of this e-bike,
consult your authorized dealer or
contact Fifield directly. It is
extremely important that you
follow the safety guidelines
contained in this manual in order
to ensure your maximum safety. If
you loan your bike to anyone make
sure they have also read and fully
understand this owner’s manual.

WARNING

Don't dismantle and repair parts
by yourself, please go to the
local distributor or the servicing
station if necessary.

CAUTION

Before riding your e-bike, you will
need to charge your battery fully
before using. Failure to do so
may damage the battery life and
performance.

IMPORTANT: KEEP FOR FUTURE REFERENCE

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My bicycle model: _____________________________________________

My frame serial number: _________________________________________

My motor serial number: _________________________________________

My dealer and #: _______________________________________________

Date of purchase: ______________________________________________

Contact Fifield

[email protected] ∙ (781)-927-1511

72 Sharp Street, Hingham, MA 02043

Along with registering online, for your own benefit, please also enter
information about your bicycle below.

Welcome to the Fifield e-Bike family!

Keep for your records

TABLE OF CONTENTS

iv

Before your first ride Pg. 1 - 4

Congratulations!
Know your electric bicycle
Check before riding
Taking off

Safe riding Pg. 5 - 6

Local riding laws
Safety precautions
Varying riding conditions

Assembly Pg. 7 - 8

Handlebars

Frame
Pedals
Registration

Instructions for Use Pg. 9 - 14

Switching ON/OFF
LCD display screen
Pedal assist
Throttle
Gears
Proper battery usage
Charging the battery

Maintenance Pg. 15 - 16

Wheels
Throttle
Rims
Spokes
Tires
Bike frame and handlebars
Brakes
General maintenance

Warranty Pg. 17

Fifield Limited Warranty

BEFORE YOUR FIRST RIDE

1

Congratulations!

You are now the proud owner of a
Fifield Electric Bicycle!

Your electric bicycle is like any
other bike, but with electric pedal
assistance and throttle. The same
precautionary steps while biking
should be taken to prevent any
accidents or injuries.
“Electric” means that your e­bike will assist you when you are
pedaling if you so choose. You may
also pedal normally with no
assistance at all or twist the
throttle to get moving with no
pedaling necessary.

The electric bicycles’ amount
of assistance will depend on what
level you set it to; the speed varies
from 0 to 5. The fastest speed this
bicycle travels is 20 MPH (32 Km/h).

Know your electric bicycle

If misused the features of your
electric bicycle may cause you to
lose control of the e-bike. Before
riding in fast or more difficult
situations, learn the function and
performance of all the mechanisms
of your bike by riding at slower
speeds in a flat, empty space.

The maximum weight is 286lbs
(130 kg). When riding, please pay

attention to the weather and load
on your bike; if any changes are
noticed adjust your riding style
accordingly. When it is raining or
snowing, please increase braking
distance as a safety precaution.
This e-bike is not afraid of rain
or snow, but it cannot be
submerged in water. When water
submerges the motor it can cause
a short circuit to occur and
damage the electric apparatus.

CAUTION

Charge your battery fully before
using.

2

3

Check your e-bike before riding
everytime

Before operating your electric
bicycle, inspect it carefully to avoid
accidents or damage. Inspect your
bike completely before each ride.

Turning the power on and then
accidentally twisting the throttle
can result in the e-bike lurching
forward and may cause an
accident, damage, or injury.

If the battery was removed,
place the battery back into its
location and be sure to lock it and
remove key. Check to see that the
battery is fully charged (battery
level indicated on screen) before
riding and check the air pressure of
the tires (45 – 50 psi). Be sure to
test the front and back brakes, as
well as the condition of the
handlebars and the front and back
wheels.
Make sure that everything is
fastened and secure. Be sure to
check that all quick releases are
locked and in good working order.

Taking off

As the bike starts, accelerate
slowly; do not try to get to your
maximum speed right away
because doing so could damage
the electric components.
If applied, the hand brake will
automatically cut the power to the
motor as well as release the
throttle. You should avoid using

the throttle while brakes are
being applied so that you do not

overload the motor. When starting
from an elevated path, pedal as
much as possible so that the
electric power will last longer.
Pedaling more than using solely
the throttle will lenghten the life of
the battery and motor.

Going downhill
When going downhill, please
do not turn the power off. If you
are not pedaling or using the
throttle, there will be no power
assist when traveling downhill. If
you turn the power off, it could
easily damage the controller and
motor.

CAUTION

Always keep the power switched
OFF before riding. Turn on only
after you are ready to ride.

WARNING

Do not leave the key in the
battery lock while riding to avoid
breaking the key.

4

As you continue to ride, the
battery will decrease
porportionally based on the
amount of power you are using. As
the battery decreases, the bar will
go down one by one. If the bar
goes out completely, you can still
pedal your e-bike just like a regular
bike. Be sure to charge your
battery when you get to an
electrical outlet.
To get the best distance out of
your electric bike, refrain from
excessive stop and go braking and
coast as much as possible.

SAFE RIDING

5

Local riding laws

Most state and local areas
have specific laws for cyclists.
Please check with your local
Department of Motor Vehicles for
clarification. Again, these e-bikes
are not considered motor vehicles,
but may be subject to additional
regulation based on the state you
live in. Some of the common laws
include mandatory lights and
reflectors on the bikes.

Safety precautions

Be sure to ride an appropriate
distance away from cars,
pedestrians, and other obstacles.
In addition, try to avoid potholes,
drain grates, and other
imperfections in the road which
may affect your ability to ride. A
bell is provided to alert others of
your approach.

OBEY all traffic laws relevant to
the operation of bicycles and
electric bicycles.

KEEP both hands on the
handlebars at all times and do not
hang objects from the handlebars.

RIDE predictably and in a straight
line. Never ride against traffic.

USE the correct hand signals when
turning or stopping. If you do not
know the proper hand signals, it is
important you learn them before
riding on the road.

USE extreme caution when you are
near other vehicles. Ride
defensively and assume that other
people on the road do not see you,
and be careful at intersections
when starting from a stopped
position.

DO NOT suddenly brake in the rain
or on slippery surfaces.

WEAR a helmet for your protection
and bright or reflective clothing to
make you more visible.

DO NOT wear lose clothing
because it can get caught in the
bicycle.

When going over train tracks, be
sure to ride perpendicular to the
tracks or walk your bicycle across.

SAFE RIDING

6

Varying riding conditions

Wet conditions

Like any other moving object,
when it is wet or snowing, there is
less traction. This applies
specifically to the brakes on the
bike; they will not perform as well
as they do in dry climates. Be sure
to brake earlier because it will take
a longer distance to come to a full
stop. Ride at a slower speed and
try to be more visible.

Low visibility

Even though your bicycle
comes with headlights, rear lights,
and reflectors, in situations where
there is low lighting it may make it
difficult for people to see you. Be
sure to see and be seen in your
environment. Wear reflective and
bright colored clothing to enhance
visibility for others.

ASSEMBLY

7

1. Handlebars: When your e-bike is first shipped the handlebars will not

be properly attached or aligned as shown below. There are two

steps to resolve this. First, remove the handlebars from the

collapsed position. To do this, simply straighten the handlebar frame

until it is perpendicular to the ground. When this is complete, use the

metal clasp on the side of the frame to lock the collapsible joint in

place. If done properly, there should be no movement of the

handlebars.

Next, insert the loose handlebars into the frame with the brakes

facing outward and push down. You may raise and lower the

handlebars as you wish until you find a height comfortable for riding.

When this is complete, simply pull the locking mechanism displayed

below backward to secure the handlebars in place.

2. Frame: In addition to the handlebars being out of place, the middle of

the bike will also be in the collapsed position as shown on the next

page. To correct this, simply unfold the bike until the frame is

perfectly straight and use the metal clasp on the frame to lock the

joint together. There should be no movement at the collapse point if

done properly.

8

3. Pedals: The pedals will also be in the collapsed position. In order to

resolve this issue simply push down on the metal in the center of the

pedal with your thumb towards your pointing finger. This will unlock

the pedals. Now you may straighten the pedals to the correct

position until a click is heard. This clicking noise signifies that the

pedals are locked in place and will not move during a ride.

4. Registration: When assembly is complete, please refer to our website

to register your new electric bicycle! On the site, you will be

prompted to answer a few brief questions and provide two serial

numbers. The first, the frame serial number is located directly below

the handlebars and above the front wheel on the front of the bike.

The second, the motor serial number is written on the motor which is

located in the center of the front wheel.

INSTRUCTIONS FOR USE

9

Switching ON/OFF

The LCD has three buttons.

MODE UP DOWN

To turn the system on, go to the LCD screen hold down the MODE for
2 seconds. To turn off, hold MODE for an additional 2 seconds. Be sure to
turn the bike off when not in use to preserve battery life.

When the e-bike is parked for more than 10 minutes, the display will

automatically shut down.

LCD display screen

The display screen will only work when the battery is attached to the
bike.

10

LCD Function Summary

The LCD screen provides a wide
range of functions and indicators
to the fit your needs. The indicated
contents are as follows:

 Battery level indicator
 Speed display
 Trip distance and total distance
 Cruise control (when walking)
 Headlight on/off
 Motor power (wattage)
 Trip distance and total distance

Display Interface

After starting up the display,
the default setting will show
running speed. Press MODE to
change the information from
Running Speed to Average Speed,
Max Speed, Trip Distance, Total
Distance, and Trip Time.

Push Cruise Control

Press and hold DOWN to enable

power assist while walking the

bicycle. Your bike will go at a speed
of 3.7 MPH (6 KmPH).

NOTE: This function can only be
used while pushing/walking the
electric bike by hand. Please do not
use this function while riding.

Backlight On/Off

Hold UP for 2 seconds to
turn on the backlight of the
display; this will also power on the
headlight. Hold UP again for 2
seconds to turn off.

Power Assist Level Selection

Press UP or DOWN to
change desired output of power.
The power ranges from 0-5. Level 0
will supply no power to the pedal
assist and level 5 will supply the
maximum. The default value is
level 1 though you will be able to
shift freely at any time. Your
current level of power assist can
be seen in the bottom left corner
of the LCD screen labeled as
“PAS.”

CAUTION

Try to avoid hitting the screen.
Do not try to modify the system
parameters as it may cause
malfunctions.

WARNING

Contact service center if an error
code is displayed. Do not attempt
to fix it yourself.

11

Battery Indicator

The five battery bars represent
the capacity of the battery. When
the battery is low the battery
frame on screen will flash to notify
that it needs to be recharged
immediately.

Error Code Information

If an error code appears, take
note of what code is displayed.
Contact a service center to get
your bicycle repaired. An error
code will be displayed in the
bottom right corner in place of the
normal “WATT” display.

For more information on the LCD
screen, refer to our website to
download the extended version of
the manual.

Pedal assistance

Your pedal assist will start
once you start to pedal and stop
once you stop peddling. You are
able to adjust the amount of
assistance on the LCD screen by
adjusting the + / - button. If you do
not want any assist, you may set it
to 0 and no assist will be given. If
the handbrakes are applied, the
pedal assist will cut automatically.
You do not need to turn the power
off when going downhill.

Throttle

The throttle is located on the
left side of your handlebars. It is a
one speed throttle which does not
engage unless there is movement
in the rear wheel. To engage the
throttle, turn the throttle towards
you while seated on the bike.
There is an automatic SHUT OFF of
the throttle on the brake levers.
Every time the brake lever is
pressed, the power from the
motor is disconnected.

Gears

There are 7 external gears on
your bicycle. The gears are located
on the right side of your
handlebars. In order to shift
between gears, simply move the
shifter up and down until you find
a suitable gear to ride in.

Battery

The battery supplied is the top
quality Lithium Battery and was
designed specifically for this
electric bicycle. The battery is
sealed safely within the frame of
the bike to ensure no damage can
come to it.
Your battery should be
recharged after each use. The
normal lifecycle of the battery, if
continuously discharged and

12

recharged, is about 3-5 years or
800-2000 recharges, after which
the storage capacity will decline.

Again, be sure to fully charge the
battery before the first use.

The range in distance on a full
charge is approximately 20 – 30
miles depending on your weight
class and terrain. Higher weight
classes and uneven surfaces will
require more power than lighter
weights and flatter surfaces. This
equals to 5 – 6 hours of continuous
riding, again depending on your
weight class and terrain.
Battery performance is
affected by temperature, and will
perform better in warmer
temperatures. When the
temperature is below 32°F (0°C),
the battery current may decrease
by 1/3. Consequently, the travel
range in cold environments is less
than in warmer environments, but
will return to normal when it the
battery returns to room
temperature.
Frequent braking/starting,
riding uphill/against strong winds,
starting from a standstill, or riding
on rough/muddy roads will
consume extra power and shorten
the range.

Here a few tips to prolong the
battery life under these conditions:

 Frequent braking/starting – try

to look ahead and coast rather
than stop and go frequently.

 Riding uphill/against strong

winds – pedal to supplement the
battery power.

 Starting from a standstill – use

pedals to help bring you up to
speed, not just the throttle.

 When battery meter indicates

low power remaining, switch to
manual power and avoid using
the battery.

 If the bicycle is being stored,

remove the battery and recharge
it every month.

Fifield is not responsible for

any damages caused by use of
other products not specifically
designed and tested for use with
this electric bicycle.
The battery chargers contain
sensitive electronics. Improper

WARNING

Do not attempt to access the
Lithium battery in any way. Doing
so may cause chemical, electric,
and/or fire hazards.

13

use, dropping, or sudden jolts can
damage the charger and its
internal electronics.

Charging the battery

It is important that you charge
your battery after every use. This
will extend the total life of your
battery.
Because specifications of the
charger may change in the process
of production, please read the
charger manual in detail before
use.

How to charge
To charge, turn the bike off
and insert the plug of the charger
into the charging socket of the
battery. Once this is complete,
insert the charger into the
electrical outlet. The standard

120V wall outlet in most homes is
sufficient power to charge the
battery.
The light on the battery will
appear RED to show that is not
full. A full recharge typically takes 4
– 5 hours. When the battery is full,

the light will change from red to
GREEN. You can continue to
charge for 1 – 2 more hours after it
turns green.
Unplug the power source from
the battery and then from the
electrical outlet. Store the charger
in a cool, dry place.

NOTE: After the light turns green,

the charger is in “trickle charge.”

This means that if plugged in, it will
continue to charge slowly and
maintain the charge. Doing this will
not harm the battery. For safety
and long battery life, unplug the
battery if you are going to be gone
for an extended period of time.

Do not leave the charger plugged
into the battery for more than 10
hours to avoid overcharging and
potential damage to the battery.

Using your power source
incorrectly or leaving the charger
connected to the battery and an
outlet for extended periods of
time may result in a fire.

When charging, the charger
will become warmer. Be sure to
keep the charger away from any
flammable objects. On a normal
charge cycle, the charger may
reach temperatures up to 185°F
(85°C).

WARNING

DO NOT use chargers or other
components on your e-bike other
than the ones which have been
approved and tested by this
company.

14

PRECAUTIONS while charging:

 ALWAYS use the charger

according to the instructions

 DO NOT use any charger other

than the one that came with
your e-bike. If you need a
replacement, please contact
Customer Service

 DO NOT attempt to open or

repair your charger if it is
malfunctioning

 AVOID any contact with liquids

when charging your battery. If a
plug or socket gets wet, dry it
completely before using

 DO NOT put anything on top of

the charger while charging to
allow proper ventilation

 DO NOT bump, drop, or damage

the charger

 BE SURE to keep out of the

reach of children

 IF you smell a peculiar smell or

the temperature is too high, stop
charging immediately by
disconnecting the charger from
the wall.

WARNING

Do not submerge this bicycle.
This may cause a short circuit
which could lead to injury or
death.

MAINTENANCE

15

Wheels

Wheels should be centered in
the fork or dropouts. If you hear
any irregular noises from the
wheels or brakes, the wheels
should be checked and repaired.
Regularly check the spokes of the
wheels for tightness and rim
alignment. The wheels should
rotate smoothly without wobbling
from side to side.
Check the bearing play of the
hubs by lifting the bicycle and
spinning the wheel; it should
continue to spin for several turns
after you remove your hand. To
check the play of the hubs, try to
move the wheel from side to side
between the forks. If you detect
any substantial movement, or if
the wheel is difficult to turn, the
bearings must be adjusted or
replaced. Please contact a local
bicycle dealer to have the hub
bearings adjusted.

Throttle

The throttle should always
be tightly secured and in place. If
there is movement from the
original location, or the throttle
does not power the bicycle when
twisted, bring the bike to a repair
shop; do not fix it yourself.

Rims

Your rims should always be
smooth and without cracks. If
there are any breaks, bulges,
cracks, or general imperfections
have it repaired immediately.

Spokes

Check the tension of the
spokes regularly. All of the spokes
should have the same tension. If
there is any minor loosening of the
spoke, you may tighten the nipples
yourself, but it is recommended
that you take it to a bicycle
mechanic. If there is a loose spoke
or if the rim has side play of more

than 1/8” (4mm), do not ride and

take it to a mechanic immediately.
Riding with loose spokes may
cause the wheel to be unbalanced
and affect riding performance.

Tires

It is recommended that your
tire pressure is at least 40 psi.
Before every ride, make sure that
the tires are inflated according to
the pressure on the sidewall.
Improper tire pressure will make
riding more difficult, cause
excessive wear, and will result in
the premature failure of the tire.

The tires should be property

16

seated in the rim. The fitting of the
tire bead and rim bead should be
checked regularly. If the tube is
pinched between the rim and the
tire, the tube will pop and create a
hole in your tire.
Make sure that the tire is
not cracked or worn unevenly and
that it is without bulges. Also be
sure to check the valve stem to see
if it is straight in the rim. Irregular
tires should be replaced
immediately.

Bike Frame and Handlebars

Before each ride ensure
that the middle of the bike frame
and the handlebars are straight
and in the locked position. Be sure
to double check the locking clasp
of each to ensure nothing will be
moving on your ride. If there are
issues with the locking clasps or
collapse points are showing
movement bring to bicycle dealer

for repair.

Brakes

Riding with brakes and
cables that are worn or damaged,
or wheels in poor condition, may
result in losing control of your
bicycle. Wet weather may hinder
the brake performance. Be sure
you allow for more distance to
safely stop in the wet or icy

conditions. Check before each ride
that your brakes are free of
obstacles, not leaking fluids, and
working properly before operating

your bicycle.

Battery

Never attempt to open the Lithium
battery in any way. If you are
having any issues with the battery,
please bring the bike to your local
bike mechanic for repairs.

General maintenance

Change the lubricating grease
of the front axle, back-shaft, and
pivot once every three months.
Pour a small amount of mineral oil
every half a year into the brake
pipe. Be sure to oil the chains and
sprockets to keep from rusting and
for smooth riding.

When cleaning your electric bike,
do not use a steady, direct, stream
of water from a hose. Use a wet
cloth instead to avoid short
circuiting any electric components.
Your electric bike has a durable
finish and does not need to be
waxed. Simply clean with mild
detergent and buff to restore its

original shine.

LIMITED WARRANTY

17

Every new Fifield e-bicycle comes with our warranty. Once your Fifield e-Bike is registered with
Fifield e-Bicycle Incorporated, we provide each original retail purchaser a warranty against
defects in materials and workmanship, as stated below:

1 year

 Frame
 Electric motor, LCD, and controller
 Battery pack (or 500 charges, whichever comes first)

This warranty applies to 2014 and newer model bicycles. Any other original part or component
shall be covered by the stated warranty of the original manufacturer. Any products not
specifically included above are hereby omitted. Any other original part or component shall be
covered by the stated warranty of the original manufacturer. Any products not specifically
included above are hereby omitted.

THIS WARRANTY DOES NOT COVER:

 Normal wear and tear
 Improper assembly
 Improper follow-up maintenance
 Installation of components, parts, or accessories not originally intended for or

compatible with the bicycle as sold

 Damage or failure due to accident, misuse, abuse, or neglect
 Damages resulting from failure to follow Instructions for Use and Warnings as

provided in the Owner’s Manual for the e-Bicycle

 Damages resulting from improper charging of the battery pack or use of any charger

not supplied by Fifield e-Bicycles Incorporated

 Labor charges for part replacement or changeover

This warranty is void in its entirety by any modification of the frame, fork, or components. This
warranty is expressly limited to the repair or replacement of a defective item, and said repair or
replacement is the sole remedy of the warranty. This warranty extends from the date of
purchase, is offered only to the original owner, and is not transferable. This warranty applies
only to Fifield Incorporated purchased through an authorized dealer or distributor. Fifield
Incorporated is not responsible for incidental or consequential damages. Some states do not
allow the exclusion of incidental or consequential damages, so the above exclusion may not
apply to you. Any claim against this warranty must be made through an authorized dealer or
distributor. Proof of purchase is required. A bicycle must be registered with Fifield
Incorporated before a warranty claim may be processed. Claims made outside the country of
purchase may be subject to fees and additional restrictions. Warranty, duration, and detail may
differ by frame type and/or by country. This warranty gives you specific legal rights, and those
rights may vary from place to place. This warranty does not affect your statutory rights. The
English version of the warranty shall prevail.

18

Welcome to the family.