FIC KC19+ User Manual

KC19+

MAINBOARD

MANUAL

DOC No.: M99701
Rev. : A1
Date : 3, 2000
Part No. : 25-11412-21

Notice

Handling Precautions

Warning:

1. Static electricity may cause damage to the integrated circuits on

the mainboard. Before handling any motherboard outside of its
protective packaging, ensure that your body is not electrostatically
charged.

2. There is a danger of explosion if the battery is incorrectly replaced.
Replace only with the same or an equivalent type of battery as
recommended by the manufacturer.

3. Discard used batteries according to the manufacturer’s
instructions.

Observe the following basic precautions when handling the motherboard

or other computer components:

n Wear a static wrist strap which fits around your wrist and is

connected to a natural earth ground.

n Touch a grounded or anti-static surface or a metal fixture such as a

water pipe.

n Ensure add-on cards, mainboards, and models do not come into

contact with the golden fingers connectors, plugged into the expan-

sion slot.

The above methods prevent static build-up and allow it to be discharged

properly.

Trademark

All trademarks mentioned in this manual are registered property of

the respective owners.

Handling Precautions

This manual may not, in whole or in part, be photocopied, reproduced,

transcribed, translated, or transmitted in whatever form without the

written consent of the manufacturer, except for copies retained by the

purchaser for personal archival purposes.

T able of Contents

Table of Contents

Chapter 1 Overview

The KC19+ Mainboard .............................................................. 1-2

Package Checklist .......................................................................... 1-2

Main Features ................................................................................ 1-3

ACPI Ready ................................................................................... 1-5

FIC Unique Innovation for Users (NOVUS) -

Enhanced Mainboard Features and System Support .................... 1-5

Chapter 2 Installation Procedures

Quick Reference ............................................................................. 2-2

Mainboard Layout ......................................................................... 2-6

1). Set System Switches ................................................................ 2-8

Clear CMOS: SW1-2 .......................................................... 2-8

Clear Password: SW1-3 ..................................................... 2-8

2). Install Memory Modules .......................................................... 2-9

RAM Module Configuration ..................................................... 2-9

Install and Remove RIMMs ...................................................... 2-9

3). Install the CPU .......................................................................... 2-10

CPU Frequency Selection .......................................................... 2-12

4). Install Expansion Cards ............................................................. 2-13

5). Connect Devices ....................................................................... 2-14

Floppy Diskette Drive Connector: Floppy ........................ 2-14

IDE HDD Device Connectors: Primarey, Secondary .......... 2-15

ATX Power Connector: POWER ....................................... 2-15

CPU Fan Connector: CPU_FAN ........................................ 2-16

Wake-On-LAN Connector: WOL ...................................... 2-16

Front Panel Block Connector: STATUS_PANEL ............... 2-17

PS/2 Keyboard and Mouse Connector: KB, MS ............... 2-18

Universal Serial Bus Connectors: USB .............................. 2-18

Printer Connector: LPT ...................................................... 2-19

Serial Port Connectors: COM1, COM2 .............................. 2-19

Chapter 3 BIOS Setup

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KC19+ Mainboard Manual

Chapter 4 FA Qs

General FAQs................................................................................. 4-1

BIOS FAQs .................................................................................... 4-4

Windows 98/98 SE FAQs ............................................................... 4-6

Windows 95 FAQs ......................................................................... 4-6

ii

Overview

Chapter 1

Overview

The new 1stMainboard KC19+ is an ATX sized Slot 1 motherboard supporting

the latest high speed Intel® Pentium® III 450  733 MHz and Pentium® II 350

 450 MHz processors at FSB speeds of 100/133 MHz. With 2 RIMM there is

support for up to 1GB of the new industry changing memory technology

Rambus DRAM.

The KC19+ is based around the new Intel 820 Chipset which delivers a new

level of superior performance and headroom with next generation RDRAM

memory, while also being equipped with ECC memory support. The enhanced

performance of AGP 4X graphics technology provides 1GB/s bandwidth, eas-

ily supporting new games and upcoming 3D-hardware.

The new HUB Architecture replaces the slow PCI bus (133MB/s) and relieves

the previous bottleneck to I/O devices by doubling the bandwidth to 266MB/

s. Support for the Ultra DMA/66 protocol and its high-speed interface further

ensures that data transfer speeds are improved, especially for long sequential

transfers required by audio/visual applications. The Intel 820 provides excep-

tional onboard audio and video capabilities reducing potential costs for sys-

tem integrators by eliminating the cost of purchasing and assembling Audio/

VGA cards.

Expansion is provided by 1 AGP, 4 PCI and 2 ISA slots. Standard I/O connec-

tions include 2 serial ports, 1 parallel port, 1 PS/2 mouse and keyboard connec-

tor, 2 USB connectors and 1 media connector ( Line-in, Line-out and Mic-in).

The KC19+ is fully PC99 and Y2K compliant, and is ACPI ready, ensuring

improved energy efficiency. Other features include hardware monitoring, Wake-

On-LAN, CD Pro with enhanced drivers.

1 - 1

KC19+ Mainboard Manual

The KC19+ Mainboard

Package Checklist

If you discover any item below was damaged or lost, please contact your

vendor.

Ö The mainboard with one C-RIMM module

Ö This user manual
Ö One floppy disk drive cable
Ö One HDD cable
Ö One A T A-66 cable
Ö CD-Pro Software utilities
Ö CD Plus Software tools

1 - 2

Overview

Main Features

■ Easy Installation

||BIOS with support for Plug and Play, auto detection of IDE hard drives,

||LS-120|drives, IDE ZIP drives, Windows 95, Windows 98/98 SE, Windows

||2000, and OS/2.

■ Leading Edge Chipset

Intel 820 chipset provide integrated memory controllers with new Dy-

namic Power Management Architecture (DPMA), concurrent PCI (2.0/

2.1), AGP 1.0 compliant and USB.

■ Flexible Processor Support

Onboard CPU Slot supports:

Intel® Pentium® III 450-733+ MHz at 100/133 Front Side Bus

Intel Pentium® II 350-450 MHz at 100 Front Side Bus.

|

■ Versatile Main Memory Support

Accepts up to 1 GB RDRAM using two Direct RIMMs of 64, 128, 256,

512MB with support for lightning-fast RDRAM (800MHz).

■ Enhanced PCI Bus Master IDE Controller with Ultra DMA/33 and

Ultra DMA/66 Support

Integrated Enhanced PCI Bus Master IDE controller features two dual-

channel connectors that accept up to four Enhanced IDE devices, includ-

ing CD-ROM and Tape Backup Drives, as well as Hard Disk Drives sup-

porting the new Ultra DMA/66 protocol. Standard PIO Mode 3, PIO Mode

4, DMA Mode 2, DMA Mode 4 devices are also supported.

■ AGP, ISA, and PCI Expansion Slots

One AGP Bus expansion slot, four PCI Bus expansion slots, and two ISA

Bus provide the room to install a full range of add-on cards.

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KC19+ Mainboard Manual

■■

■ Super Multi Input/Output (I/O) Support

■■

Integrated Plug and Play multi-I/O chipset features two high-speed UART

16550 compatible serial ports, one EPP/ECP capable parallel port, and one

FDD connector.

■■

■ Convenient Rear Panel USB Connection Support

■■

Two USB ports integrated in the rear I/O panel with one manufacturing

optional USB connector for front panel connection allow convenient and

high-speed Plug and Play connections to the growing number of USB

compliant peripheral devices on the market.

■■

■ Remote Wake On LAN Support

■■

Onboard Wake On LAN (WOL) connector allows remote management on

your network even when the system is powered off. The feature provides

a more simple and convenient control for LAN-based networks.

■■

■ Onboard Accelerated Graphics Port (AGP)

■■

The motherboard is installed with one 32-bit AGP bus with a dedicated

66MHz/133MHz path from the graphics card to the system memory (in 4x

mode), offering much greater bandwidth than the 32-bit PCI bus. The

board is fully compliant with the AGP 1.0 specification. AGP enabled 3D

graphics cards can directly access main memory across this fast path

instead of using local memory. To make use of the improved AGP perfor-

mance, the motherboard should be installed with SDRAM type memory

and the VGA card Drivers should also be fully AGP compliant. Using

Microsofts Windows 98/SE and Windows 2000 which implement

DirectDraw will allow the system to take full use of AGPs benefits with-

out the need to install additional drivers.

1 - 4

Overview

ACPI Ready

This mainboard fully implements the new ACPI (Advanced Configuration and

Power Interface) 1.0 Hardware and BIOS requirement. If you install a ACPI

aware operating system, such as Windows 98/98 SE, you can fully utilize the

power saving features under ACPI.

The mainboard is compatible with all other non ACPI-aware operating sys-

tems. If you want to setup ACPI features under Windows 98, please follow the

instructions below:

Run Windows 98 setup by using setup/p j on the command line for installing

Windows 98 with the ACPI control features.

If you type setup without the parameter /p j, Windows 98 will be installed as

APM, PnP mode, no ACPI will be used.

For more detailed information, please visit the web site of Microsoft. The URL

is : www.microsoft.com/hwtest/.

NOTE: If BIOS date is after 12/02/1999, the ACPI will be installed
automatically. Users do not need to setup in the above-mentioned
way.

FIC Unique Innovation for Users (NOVUS) -

Enhanced Mainboard Features and System Support

■■

■ BIOS Guardian

■■

BIOS Guardian by default is enabled. It must be disabled in order to

reflash BIOS, thus effectively acting as a fire-wall against viruses that can

attack the BIOS while the system is running.

BIOS Guardian can be disabled as follows:

1. Go to BIOS Set Up Menu.

2. Disable BIOS Guardian.

3. Save the setting, and restart system.

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KC19+ Mainboard Manual

This Page Left Blank for Notes

1 - 6

Installation Procedures

Chapter 2

Installation Procedures

The KC19+ has several user-adjustable jumpers on the board that allow you to config-

ure your system to suit your requirements. This chapter contains information on the

various jumper settings on your mainboard.

To set up your computer, you must complete the following steps:

■ Step 1 - Set system switches

■ Step 2 - Install system memory modules

■ Step 3 - Install the Central Processing Unit (CPU)

■ Step 4 - Install expansion cards

■ Step 5 - Connect ribbon cables, cabinet wires, and power supply

■ Step 6 - Set up BIOS software (see Chapter Three)

■ Step 7 - Set up supporting software tools

WARNING: Excessive torque may damage the mainboard. When
using an electric screwdriver on the mainboard, make sure that
the torque is set to the allowable range of 5.0 ~ 8.0kg/cm.

Mainboard components contain very delicate Integrated Circuit
(IC) chips. To prevent static electricity from harming any of the
mainboard’s sensitive components, you should follow the
following precautions whenever working on the computer:

1. Unplug the computer when working on the inside.

2. Hold components by the edges and try not to touch the IC

||||chips, leads, or circuitry.

3. Wear an anti-static wrist strap which fits around the wrist.

4. Place components on a grounded anti-static pad or on the bag
that came with the component whenever the components are
separated from the system.

2 - 1

KC19+ Mainboard Manual

2 - 2

This Chapter is intended to aid quick and easy installation.

In the event that more detailed information is required,

please consult the Installation Procedures Chapter.

Installation Procedures

2 - 3

KC19+ Mainboard Manual

1). CPU Speed Select, Clear CMOS, Clear
Password

2). CPU Fan Installation

This connector is linked to the CPU fan. When the system is in suspend mode, the

CPU fan will turn off; when it reverts back to full on mode, the fan will turn back on.

Without sufficient air circulation, the CPU may overheat resulting in damage

to both the CPU and the mainboard.

Damage may occur to the mainboard and/or the CPU fan if these pins are

used incorrectly. These are not jumpers, do not place jumper caps over these

pins.

2 - 4

Installation Procedures

3). Front Panel Block
Cable Connection

4). Load Setup Defaults

Load default values for all SETUP items or press F9 key to setup defaults.

5). How to Upgrade BIOS

WARNING: Please disable the BIOS feature that related to BIOS

Guardian before you start to reflash BIOS.

1. Format a bootable system floppy diskette by typing the command format

a:/s in command mode.

2. Visit the the web site of the vendor and visit the BIOS Update page in the

related Technical Support section.

3. Select the BIOS file you need and download it to your bootable floppy

diskette.

4. Insert the bootable diskette containing the BIOS file into the floppy dis-

kette drive.

5. Assuming that the floppy diskette drive is A, reboot the system by using

the A: drive. At the A: > prompt, run the BIOS upgraded file by executing

the Flash BIOS utility and the BIOS file with its appropriate extension.

The files Phlash.exe, Platform.bin, and ROM file should be placed in the

same directory.

Command: {flash tool file Phlash.exe}{space}{downloaded BIOS file,

ROM file} <Enter>

Do not turn off or reset the computer during the flash process or there will be

a problem booting up your system.

2 - 5

KC19+ Mainboard Manual

Mainboard Layout

2 - 6

Installation Procedures

ONBOARD MARK MEANING P AGE

Jumpers

SW1-3 Clear CMOS Data 2 - 8

SW1-2 Clear Password 2 - 8

SW2-1/2/3/4 CPU Frequency Select 2 - 12

Slots

RIMM1/2 RIMM Memory Module Support 2 - 9

SLOT1 CPU Cartridge Slot 2 - 10

PCI1/2/3/4 PCI Bus Expansion Slot 2 - 13

ISA1/2 ISA Bus Expansion Slot 2 - 13

AGP AGP Bus Expansion Slot 2 - 13

Connectors

FLOPPY Floppy Diskette Drive Connector 2 - 14

PRIMARY, SECONDARY IDE HDD Device Connectors 2 - 15

POWER ATX Power Connector 2 - 15

CPU_FAN CPU Fan Connector 2 - 16

WOL Wake on LAN Connector 2 - 16

STATUS_PANEL Connectors for Front Panel LEDs

and Switches on Front Panel 2 - 17

KB, MS PS/2 Keyboard and Mouse Connector 2 - 18

USB Universal Serial Bus Connectors 2 - 18

LPT Printer Connector 2 - 19

COM1/2 Serial Port Connector 2 - 19

2 - 7

KC19+ Mainboard Manual

1). Set System Switches

Clear CMOS: SW1-2

The CMOS RAM is powered by the onboard button cell battery. To clear the

RTC data: (1) Turn off your computer. (2) Move the CMOS Clear switch SW1-

5 to On (Enabled). (3) Turn on your computer to display CMOS checksum

error. (4) Turn off your computer. (5) Move the CMOS Clear switch SW1-5 to

Off (Disabled). (6) Turn on your computer. (7) Hold down the Delete key

while booting. (8) Enter the BIOS Setup to re-enter user preferences.

Clear Password: SW1-3

This switch allows you to enable or disable the password configuration. You

may need to enable this switch by moving it to the On (Enabled) position if

you forget your password. To clear the password setting: (1) Turn off your

computer, (2) Move the Clear Password switch SW1-6 to On (Enabled), (3)

Turn on your computer, (4) Hold down the Delete key during bootup and enter

BIOS Setup to re-enter user preferences, (5) Turn off your computer, (6) Move

the Clear Password switch SW1-6 to Off (Disabled), (7) Turn on your com-

puter for the new settings to take effect.

2 - 8

Installation Procedures

2). Install Memory Modules

RAM Module Configuration

This mainboard provides two onboard RIMM sockets to support Direct

RAMBUS (RDAM) modules. Either 64, 128, 256, 512 MB DIMM can be in-

stalled on these two sockets. If one DIMM socket leaves empty, it must have

a C-RIMM module on it. (The C-RIMM module comes with this board.) The

maximum total memory supported is up to 1 GB.

Install and Remove RIMMs

1. Locate the RIMM slots on the mainboard.

2. Install the RIMM straight down into the RIMM slot using both hands.

3. The clip on both ends of the RIMM slot will close up to hold the RIMM

in place when the RIMM reaches the slots bottom.

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KC19+ Mainboard Manual

3). Install the CPU

The CPU module resides in the SLOT1 on the motherboard. The Retention

Mechanism Assembly that is foldable for saving space when shipping and

packing had been installed on the board by the manufacturer. Please follow

the steps introduced below to complete the CPU installation.

CAUTION:

1. Always turn the system power off before installing or removing

any device.

2. Always observe static electricity precautions. See “Handling Pre­cautions” at the start of this manual.

3. Inserting the chip incorrectly may damage the chip.

1. Locate SLOT1 on the mainboard.

2. Pull out two columns of the Retention Mechanism Assembly upward to

the right position.

3. Insert the CPU module downward along with the columns of the Reten-

tion Mechanism Assembly until it is inserted the SLOT1 firmly.

2 - 10

Installation Procedures

4. Hook the Heatsink Top Support to the Heatsink Support Base to affix the

|CPU module.

5. Connect the wire plug with the CPU fan.

2 - 11

KC19+ Mainboard Manual

CPU Frequency Selection

2 - 12

Installation Procedures

4). Install Expansion Cards

This section describes how to connect an expansion card to one of your

systems expansion slots. Expansion cards are printed circuit boards that,

when connected to the mainboard, increase the capabilities of your system.

For example, expansion cards can provide video and sound capabilities. The

mainboard features four PCI bus, two ISA bus and one AGP bus expansion

slot.

CAUTION: Please ensure to unplug the power supply when adding
or removing expansion cards or other system components. Failure
to do so may cause severe damage to both the mainboard and
expansioncards.
Always observe static electricity precautions.
Please read “Handling Precautions” at the start of this manual.

To install an expansion card, follow the steps below:

1. Remove the computer chassis cover and select an empty expansion

slot.

2. Remove the corresponding slot cover from the computer chassis.

Unscrew the mounting screw that secures the slot cover and pull

the slot cover out from the computer chassis. Keep the slot cover

mounting screw nearby.

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KC19+ Mainboard Manual

3. Holding the edge of the peripheral card, carefully align the edge

connector with the expansion slot.

4. Push the card firmly into the slot. Push down on one end of the

expansion card, then the other. Use this rocking motion until the

addon card is firmly seated inside the expansion slot.

5. Secure the board with the mounting screw removed in Step 2. Make

sure that the card has been placed evenly and completely into the

expansion slot.

6. Replace the computer systems cover.

7. Setup the BIOS if necessary.

8. Install the necessary software drivers for the expansion card.

5). Connect Devices

Floppy Diskette Drive Connector: FLOPPY

This connector provides the connection with your floppy disk drive.

The red stripe of the ribbon cable must be the same side with the Pin 1.

2 - 14

Installation Procedures

IDE HDD Device Connectors: PRIMARY, SECONDARY

These two connectors are used for your IDE hard disk drives, CD drives, LS-

120|drives, or IDE ZIP drives. The red stripe of the ribbon cable must be the

same side with the Pin 1.

ATX Power Connector: POWER

This 20-pin male block connector is connected to the ATX power supply. The

plug from the power supply will only insert in one orientation because of the

different hole sizes. Find the proper orientation and push down firmly making

sure that the pins are aligned.

NOTE: The power supply must provide +3.3V voltage.

2 - 15

KC19+ Mainboard Manual

CPU Fan Connector: CPU_FAN

This connector is linked to the CPU fan. When the system is in suspend mode,

the CPU fan will turn off; when it reverts back to fullon mode, the fan will turn

back on. Please refer to the CPU fan installation manual for more information.

Wake-On-Lan Connector: WOL

This 3-pin connector allows system management by the removal of servers via

your WOL supporting network adaptor.

2 - 16

Installation Procedures

Front Panel Block Connector: STATUS_PANEL

This block connector includes the connectors for linking with IDE LED, power

LED, power switch, reset switch and speaker on the front panel of the system

case. Please identify polarities of plug wires for the case speaker and LEDs.

Please ask vendor about this information when you buy them and install the

system by yourself. The plug wires polarities of these buttons will not affect

the function.

Reset Switch is connected to the reset switch. Push this switch to reboot the

system instead of turning the power switch off and on.

Power Switch is connected with remote power (soft power) switch. Push this

switch This switch allows the system to be turned on and off rather than using

the power supply switch.

Power LED is connected with the system power indicator to indicate whether

the system is on/off. It will blink when the system enters suspend mode.

IDE LED is connected to the IDE device indicator. This LED will blink when

the hard disk drives are activated.

Speaker is connected with the case speaker.

2 - 17

KC19+ Mainboard Manual

PS/2 Keyboard and Mouse Connector: KB, MS

These two 6-pin female connectors are used for your PS/2 keyboard and

PS/2 mouse.

Universal Serial Bus Connectors: USB

These two connectors integrated on the edge of the board are used for linking

with USB peripheral devices. Please note your operating system must support

USB features, such as MS Windows 98/98SE/2000, MS Windows 95 OSR2.5

with USB Supplement.

2 - 18

Installation Procedures

Printer Connector: LPT

This 25-pin D-Sub female connector is attached to your printer.

Serial Port Connectors: COM1, COM2

COM1 and COM2 allow you to connect your devices that use serial ports,

such as a serial mouse or an external modem.

2 - 19

KC19+ Mainboard Manual

This Page Left Blank for Notes

2 - 20

BIOS Setup

Chapter 3

BIOS Setup

The mainboard comes with the Phoenix BIOS chipthat contains the ROM

Setup information of your system. This chip serves as an interface between

the processor and the rest of the mainboards components. This section ex-

plains the information contained in the Setup program and tells you how to

modify the settings according to your system configuration.

CMOS Setup Utility

A Setup program, built into the system BIOS, is stored in the CMOS RAM.

This Setup utility program allows changes to the mainboard configuration

settings. It is executed when the user changes system configuration; user

changes system backup battery; or the system detects a configuration error

and asks the user to run the Setup program. Use the arrow keys to select and

press Enter to run the selected program.

3 - 1

KC19+ Mainboard Manual

Each item may have one or more option settings. A brief explanation was

offered beside the target feature. The system BIOS automatically detects

memory size, thus no changes are necessary. Use the arrow keys to highlight

the item and then use Enter key to select the value you want in each item. The

bottom of the top menu lists all of these keys that to opeature the setup

menus.

Six setup menu screens are provided for users to configure the BIOS settings.

They are-

Main: Setup system resoureces for hardware.

Advanced: Advanced features for the core chipset of the board.

Security: Input your passwords and setup security features.

Boot: Setup boot options arnd power supply parameters

Power: Configure power management features.

Exit: Change or unchange the settings

NOTE: Please disable the BIOS feature that related to BIOS
Guardian before you start to reflash BIOS.

3 - 2

Chapter 4

FAQs

General FAQs

How do I know which version BIOS I have?

Check it on the boot screen, click [Pause/Break] button to give you time to

write it down.

How to install a PS/2 mouse?

Enable PS/2 in Advanced Setup (AMI BIOS).There is a label on the board

which points to pin number one when connecting the PS/2 mouse adapter

on the board. The Pin number two is not connected because the female

connector (on PS/2 Mouse adapter) doesn't have wire on number two slot.

The PS/2 mouse port is a 5 pins pin header which is located beside key-

board socket.

Can I use ECC memory?

Yes, provided your chipset supports it. Check your manual (Overview

section) or consult the chipset manufacturer's Web site (Intel or VIA).

FAQs

How do I know which FLASH chip I have?

Partially remove the sticker from the chip to check the name of the manu-

facturer. Usually the jumper setting is set correctly in the factory.

How can I get the USB drivers?

Download Microsoft USB Supplement and a set of generic USB Drivers

from Drivers and Utilities Page. You must have Windows 950B (Service

Release II, "Windows97") to install these.These drivers resolve the yellow

exclamation mark problem (Unknown Devices, USB) in Device Manager.

It is recommended to install Windows 98/98 SE; as it provides built-in USB

drivers.

4 - 1

KC19+ Mainboard Manual

What is the DMI utility used for?

The DMI Configuration Utility can be used to maintain the Management

Information Format Database (MIFD). DMI is also able to auto-detect and

record information pertinent to a computers system such as the CPU type,

CPU speed and internal/external frequencies and memory size. The onboard

BIOS detects as much system information as possible and stores it in a

4KB Block in the motherboards Flash EPROM and allows the DMI to

retrieve data from this database. The DMI utility also allows the system

integrator or end user to add additional information into the MIFD such as

serial numbers, housing configuration and vendor information. This infor-

mation cannot be detected by the motherboards BIOS and has to manu-

ally entered through the DMI Configuration utility and updated into the

MIFD.

Where can I get the drivers for PCI set motherboards?

To download the drivers you need, visit the chipset vendor s website

Drivers and Utilities Page. There you will see links to FAQs and other Web

sites that explain in detail how to install the drivers.

How do I use the DMI Utility?

Take care in using this utility as your system can become totally unusable

after altering and saving some configurations on DMI. DMI Utility should

not be run from Windows or DOS version higher than v6.22.

If you accidentally alter some settings using DMI Utility under Windows95

(or MS-DOS that comes with it), flash the system BIOS immediately, do not

reboot. (We recommend using DOS 6.22 as Win 95 (when applying the

DMI Utility) will sometimes show a insufficient error message, when load-

ing the Flash Utility. In that case, the other option is to use the Boot Block

feature on the BIOS. Use an ISA VGA card for the system to allow them to

boot at least on drive "A" (using DOS 6.22 of course) so you will be able to

flash the BIOS at least. If you use DMI from Windows95 DOS prompt or

Restart in MS-DOS mode, you will not be able to restart the PC.

4 - 2

Why not update BIOS?

In 90% of cases, a BIOS update is released to address a problem with a

particular piece of hardware or software.Therefore, the new BIOS gives the

system some new (different) parameters to work with. Newer BIOS'es con-

tain all fixes from previous versions. If the fix list of a new BIOS does NOT

address any of problems that you may have, it is unreasonable to update

BIOS only for sake of it, because you may be using a combination of

hardware/software that is incompatible and yet-untested with the BIOS

version you're upgrading to.

It is recommended to refrain from updating BIOS without a good reason. If

you don't see your problem listed in the fix list, do not update BIOS. It is

better go to a shareware Web site (winfiles.com, shareware.com,

tucows.com) and update your software.

And finally, some 10% of BIOS updates contain new CPU ID strings and

code enhancements (ACPI, etc.). For those an update is recommended

only when it is necessary (i.e. the processor ID does not display properly,

the system must have ACPI, etc.).

A typical situation occurs when a user wants to update BIOS because the

new version supports a CPU he/she "plans" to buy sometime in the future.

With some bad luck, the user ends up with a wrong BIOS (wrong PCB, or

chipset, or I/O or all of them) and a destroyed BIOS.

FAQs

4 - 3

KC19+ Mainboard Manual

BIOS FAQs

WARNING: Please disable the BIOS feature that related to BIOS

Guardian before you start to reflash BIOS.

or reset the computer during the flash process.

How do I flash a new BIOS?

The mainboard package provides a BIOS flash software tool in the soft-

ware utility CD-ROM. This software feature is provided for upgrading

BIOS use. Play the CD-ROM, click on Browse CD, select Flash, then choose

the BIOS vendor that provided the BIOS this board came with. Please print

the relating README file and read it first. For more information, please

visit FIC Online at www.fic.com.tw.

Downloading BIOS File

Format a bootable system diskette and then, visit the FIC website at

www.fic.com.tw. Click BIOS/Drivers Update item under BIOS group, then

select the BIOS file you need. Download it to your bootable diskette.

Upgrading BIOS File

Place the bootable diskette containing the BIOS file in the diskette drive

(Assume the diskette drive is A.), and reboot the system from the A drive.

At the A: > prompt, execute the BIOS upgrading procedure by entering the

Flash BIOS utility and the BIOS file with its extension. (The files Phlash.exe

and Platform.bin should be placed in the same directory.)

Also, do not turn off

Command: {flash tool file Phlash.exe}{space}{downloaded BIOS file}

<Enter>

The other parameters are listed in the related README file, please read it

if necessary.

After press the Enter key, type Y to the message Press Y to Continue,

N to Reboot. Press Enter key. When the message Press Any Key to

Restart the System, appears, the procedure is completed. Press any key to

reboot.

4 - 4

FAQs

What is "Hardware-based intelligent virus protection"?

This is a new BIOS feature based on anti-virus (AV) software that protects

the system from boot-time viruses. It is intellgent in the sense that it uses

rules modeled after viruses behavior. For example, it can tell the difference

between normal writing to HDD boot sector and virus-attempted writing.

It unloads after boot-up so it does not provide total protection and is not

intended to serve as replacement for regular anti-virus software.

This utility only includes a Scan Function and not a Virus Delete Function.

There are no virus definition files to update.

When I try to flash BIOS I get an error message saying there is a wrong
part number. Why?

Flash EPROM ("BIOS") chips used on FIC motherboards vary (Intel, AMD,

Fujitsu, etc.). As far as this problem is concerned, there are two possible

reasons:

a) You may have used a wrong BIOS or flash utility. Verify that both the

BIOS file and the flash utility are the right versions.

b) The flash utility you used did not recognize the type of flash EPROM

installed on your motherboard. Verify that you have the right files and if

you're sure in that, ignore the warning.

I updated my BIOS and am not satisfied with the result (slower perfor­mance, new bugs, etc.). What now?

Restore the old BIOS or wait until a newer BIOS is available. You should

use the flash utility supplied with the old BIOS and NOT the flash utility

you got with the new BIOS. If you do not know what flash utility it was,

consult the Web support pages or contact technical support.

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KC19+ Mainboard Manual

Windows 98/98 SE FAQs

What is the correct installation procedure for VIA-based mainboards?

There are four steps:

1) Go to BIOS Setup and enable USB

2) Install Win98/98 SE on your system

3) Install the patch files and other drivers that are contained in the CD-Pro

4) Install your add-on card drivers

NOTE: If your video performance became unstable after the above
installation was completed (especially if a VGA card driver was
installed in Step 4), please execute Step 3 again. It should solve
the problem. This is possible as most probably, the driver version
of the add-on card is earlier than that of the patch files and drivers
contained in the CD-Pro.

Windows 95 FAQs

How can I know if a software is compatible with FIC mainboards?

Each FIC board is tested with a variety of operating systems and applica-

tions. Compatibility reports are published every time new or updated mod-

els of a motherboard are released.Compatibility reports can be downloaded

from individual mainboard support pages or from the FIC FTP Server (opens

in a new window).

Windows95 shows an exclamation mark next to USB device on my
mainboard. Is there any driver that canhelp me?

If an exclamation mark appears on the USB Serial Bus, PC Bridge, the

Windows 95 does not support your USB device. You will need to install

the USB drivers to fix it.

4 - 6

KC19+ Quick Reference

This Chapter is intended to aid quick and easy installation.

In the event that more detailed information is required,

please consult the Installation Procedures Chapter.

1

KC19+ Quick Reference

2

KC19+ Quick Reference

1). CPU Speed Select, Clear CMOS, Clear

Password

2). CPU Fan Installation

This connector is linked to the CPU fan. When the system is in suspend mode, the

CPU fan will turn off; when it reverts back to full on mode, the fan will turn back on.

Without sufficient air circulation, the CPU may overheat resulting in damage

to both the CPU and the mainboard.

Damage may occur to the mainboard and/or the CPU fan if these pins are

used incorrectly. These are not jumpers, do not place jumper caps over these

pins.

3

KC19+ Quick Reference

3). Front Panel Block
Cable Connection

4). Load Setup Defaults

Load default values for all SETUP items or press F9 key to setup defaults.

5). How to Upgrade BIOS

1. Format a bootable system floppy diskette by typing the command format

a:/s in command mode.

2. Visit the the web site of the vendor and visit the BIOS Update page in the

related Technical Support section.

3. Select the BIOS file you need and download it to your bootable floppy

diskette.

4. Insert the bootable diskette containing the BIOS file into the floppy dis-

kette drive.

5. Assuming that the floppy diskette drive is A, reboot the system by using

the A: drive. At the A: > prompt, run the BIOS upgraded file by executing

the Flash BIOS utility and the BIOS file with its appropriate extension.

The files Phlash.exe, Platform.bin, and ROM file should be placed in the

same directory.

Command: {flash tool file Phlash.exe}{space}{downloaded BIOS file,

ROM file} <Enter>

Do not turn off or reset the computer during the flash process or there will be

a problem booting up your system.

4