Fetch TV SmartBox 8320HD, SmartBox 8000, SmartBox 7000 User Manual
© IP VISION 2010
SmartBox User Guide
For use with:
Technika SmartBox 8320HD
FetchTV SmartBox 8000
FetchTV SmartBox 7000
2
CON TENTS
1. WELCOME 5
2. IMPORTANT TV CARE INFORMATION 6
3. FOR YOUR SAFETY 7
4. GETTING STARTED 8
4.1 SET UP YOUR FETCHTV ACCOUNT ONLINE 8
4.2 YOUR SMARTBOX PACKAGE SHOULD INCLUDE 9
4.2.1 SMARTBOX 8320HD 9
4.2.2 SMARTBOX 8000 9
4.2.3 SMARTBOX 7000 9
5. INSTALLATION 10
5.1
STEP ONE: GETTING A FREEVIEW TV SIGNAL
11
5.2
STEP TWO: CONNECTING TO YOUR
TV 11
5.3
STEP THREE: CONNECTING TO YOUR BROADBAND ROUTE
R 11
5.3.1
CONNECTING VIA ETHERNET
12
5.3.2
CONNECTING VIA BUILT IN WIFI
12
5.4
STEP FOUR: CONNECTING TO EXTERNAL AUDIO DEVICES
12
5.5
STEP FIVE: SWITCHING ON
12
5.6
STEP SIX: ON SCREEN SET UP
12
5.6.1 C
HOOSE THE MOST SUITABLE SCREEN
12
5.6.2
CHOOSE APPROPRIATE ASPECT RATIO
13
5.6.3
SET YOUR
PARENTAL C
ONTROL PIN
. 13
5.6.4
FREEVIEW TUNING INTRODUCTION
13
5.6.5
START THE AUTO TUINING IN PROCEDURE
14
5.6.6
NETWORK CONNECTION INTRODUCTION
14
5.6.7
CHOOSE WI-FI OR ETHERNET CONNECTION
15
5.6.8
ETHERNET CONNECTION
15
5.6.9
WIFI CONNECTION
15
6. USING YOUR SMARTBOX 16
6.1
THE REMOTE CONTROL
16
6.1.1 UNIVERSAL REMOTE – SMARTBOX 8320HD 16
6.2.1
TWIST 2 REMOTE - SMARTBOX 7000 & 8000 16
6.2
SETTING UP THE FETCHTV SERVICE
17
3
6.2.1
CREATING YOUR FETCHTV ACCOUNT
17
6.2.2
REGISTERING YOUR ACCOUNT ON YOUR SMARTBOX
17
7. USING FETCHTV 18
7.1 F
INDING A PROGRAMME OR MOVIE ON FETCH
TV 18
7.2
DOWNLOADING A PROGRAMME OR MOVIE ON FETCH
TV 18
7.3
CATCHUP TV SERVICES
19
7.4
SKY PLAYER
20
7.4.1 N
ON SKY TV CUSTOMERS
20
7.4.2 S
KY TV CUSTOMERS
20
7.4.3 S
IGN IN PROCESS
20
8. DIGITAL TELEVISION 22
8.1
PARENTAL CONTROLS
22
8.1.1
SETTING UP PARENTAL CONTROLS
22
8.1.2
CHANGING THE PARENTAL CONTROLS
22
8.2
CHANGING CHANNELS
23
8.3 F
AVOURITE CHANNELS
23
8.4
THE ELECTRONIC PROGRAMME GUIDE (EPG
) 24
8.4.1 ACCESSING THE EPG 24
8.4.2 NAVIGATING AROUND THE EPG 24
8.4.3 PROGRAMME INFORMATION 25
8.5 THE INFO BAR 25
8.6 SUBTITLES 26
8.7 PAUSE & REWIND LIVE TV 26
8.7.1 PAUSING LIVE TV 26
8.7.2 RESUMING LIVE TV 27
8.7.3 REWINDING LIVE TV 27
8.7.4 O
THER PLAYBACK CONTROLS
27
9. RECORDING CAPABILITIES 28
9.1 R
ECORDING A LIVE PROGRAMME
28
9.2
SETTING A RECORDING
29
9.3
REMOTE RECORDING
30
9.4
SERIES LINKING
31
9.5 M
ODIFYING SCHEDULED RECORDINGS
31
9.5.1
MODIFYING A SCHEDULED RECORDING FROM THE EPG
31
9.5.2
MODIFYING A SCHEDULED RECORDING FROM THE MENU
32
9.6
DELETING A SCHEDULED RECORDING TIMER
32
9.6.1
DELETING A SCHEDULED RECORDING TIMER FROM THE EPG
32
4
9.6.2
DELETING A SCHEDULED RECORDING TIMER FROM THE MENU
33
9.7
RECORDING ONE CHANNEL AND WATCHING ANOTHER
33
9.8
RECORDING TWO CHANNELS AT THE SAME TIME
33
9.9
RECORDING CONFLICT AND CONFLICT RESOLUTION
33
9.10
PLAYBACK OF RECORDED TV PROGRAMMES
35
9.11
DELETE STORED RECORDINGS
35
9.12
EXPORT STORED RECORDINGS
35
9.13
DIGITAL RECORDER MANAGEMENT
36
10. MEDIA CENTRE 37
10.1
NETWORK YOUR PC
37
10.2
AUTO DISCOVERY
38
10.2.1 S
UPPORTED FILE TYPES WHILE USING WINDOWS MEDIA PLAYER THROUGH THE NETWORK
: 38
10.2.2 S
UPPORTED FILE TYPES WHILE USING A
USB
STORAGE DEVICE
WITH YOUR SMARTBOX 39
10.3
USB PORT
39
11. USING ADVANCED SETTINGS 40
11.1
DISPLAY MANAGEMENT
40
11.1.1
MANAGE THE INFO BAR
40
11.1.2
FETCHTV SCREENSAVER
40
11.1.3 TV
GUIDE LAYOUT
40
12. SOLVING PROBLEMS 41
12.1
ON SCREEN MESSAGES
41
12.2
TROUBLESHOOTING
42
5
1. WELCOM E
Thank you for choosing FetchTV. This User Guide provides you with easy to understand instructions
on how to use FetchTV, your SmartBox and your SmartBox remote control. FetchTV puts you in
control of what you watch and when you watch it. Your SmartBox is simple to install, easy to use and
packed with great features to help you get the most out of your TV entertainment.
FetchTV uses the latest technology, but you do not need to be technical to use it. It combines the
best of free digital TV and personal video recording, with on demand content delivered over
broadband, and it is also capable of playing high definition content.
Follow the instructions below and in minutes you will be able to access all of the great services from
FetchTV. Should you have any difficulty with the installation, just call 08450 347 348 for our customer
support service, or use our helpdesk ticketing system at www.fetchTV.net/helpdesk, email
support@fetchtv.co.uk, or take a look at our comprehensive FAQ site, which is constantly updated
and includes a search facility as well as a way to post new questions. You can find it at
www.fetchTV.net/FAQs
6
2. IM PORTANT TV CARE INFORMATI ON
Do not allow a still image to be displayed on your TV screen for an extended period of time. This can
cause a permanent residual image (‘burn-in’) remaining on your screen.
The SmartBox has a screen saver that automatically cuts in after 10 mins on the EPG and FetchTV
service to help protect your screen. You can disable this feature in the audio video menu, or change
the default time.
Plasma and Rear Projection televisions are at a higher risk of burn-in. These televisions are more
prone to burn-in during the first 200 hours of use. LCD screens can also suffer from image
persistence.
Always consult your television manufacturer’s manual for proper operating instructions.
Examples of still images include:
Channel logos and certain channel formats;
Images displayed in a 4:3, 14:9 and 16:9 mode that are different to your TV set up;
On-screen information (e.g. Tickers and Active features) that are part of programmes;
Electronic Programme Guides;
Games and voting features;
Audio channels.
3. FO R Y O UR SAFETY
Your safety is important to us, please read carefully:
The SmartBox
has been manufactured to meet international safety standards. To obtain the best
results and operate the
SmartBox
Do’s and Don’ts
DO
Always install the SmartBox
on a firm and flat surface.
Allow a minimum of 5 cm around each side of the
Keep the SmartBox
away from domestic heating equipment, direct sunlight or humidity.
Always disconnect the SmartBox
You can use an external surge protection device to protect the
DO NOT
Do not try to open the
SmartBox
Do not expose the SmartBox
to dripping or splashing & no objects filled with liquids, such as vases,
should be placed close to it.
Do not place naked flame sources, such as lit candles near the
Do not insert foreign objects in openings and connectors of the
Always use the power supply that was provided with your
unserviceable, a replacement can be purchased from our website:
This product is for use only in the United Kingdom.
You should never try to repair the
the instructions in the troubleshooting section of the Fetch
WARANTY
The SmartBox
7000, 8000 and 8320HD have a standard 12 month manufacturer’s warranty. We will
extend this to 24 months for the
at www.fetchTV.co.uk
Please note, this is subject to terms and conditions.
safely it is important that you read the safety instructions below.
SmartBox for cooling.
from the power supply before cleaning it.
SmartBox
from thunderstorms.
, as this will invalidate your warranty.
SmartBox.
SmartBox.
SmartBox
. If this becomes damaged or
www.fetchTV
.co.uk
SmartBox
yourself. If you encounter any problems please follow
TV
website or call 08450 347 348.
SmartBox 7000 and SmartBox
8000 when you register your account
7
.
8
4. GETTING STARTED
This guide is intended to help you get started and provide you with a basic overview of the key
functions.
You have probably already checked, but before you install your SmartBox you need to be sure you
are in a FREEVIEW coverage area. If you are not sure it is easy to check coverage in your area,
simply text your postcode, followed by your house name or number to 80560 e.g. NW9 6NY 1 (Costs
no more than a normal text). Or visit www.freeview.co.uk. If you have purchased a SmartBox
8320HD, please ensure that you are in a FREEVIEW HD reception area by texting your postcode and
your house number to 80560 (e.g. NW9 6NY 1) to 80560.
4. 1 SET UP YOUR FETCHTV ACC O U NT ONLINE
To unleash the potential of your
SmartBox and to take advantage of all
of the fantastic features including the
ability to watch BBC iPlayer on your TV,
you will need to set up your free
FetchTV account online.
Visit www.fetchTV.co.uk and click on
Activate Your SmartBox.
Follow the onscreen instructions to set
up your FetchTV account.
This account gives you access to all of
the catch up and on demand services
on FetchTV.
You will be asked for your credit or debit card information during the registration process, this is
because we need to verify that there is someone in your household who is over 18 (as the service has
access to 18 rated content) and will allow you to buy movies and other content simply using your
remote control.
You will only ever be charged if you choose to purchase content. There is no subscription charge for
FetchTV.
Once you have your account and know you are in a Freeview coverage area, please take a moment
to check that you have all of the required components. We also recommend that you review the
safety information found at the end of this guide.
9
4. 2 YOUR SMARTBOX PACKAGE S HO ULD INCLUDE
SmartBox
RF/Aerial Cable
HDMI Cable
Remote control
2 x AAA Batteries
Ethernet Cable
Power Supply
SCART Cable (SmartBox 7000)
10 pin DIN to SCART Cable (SmartBox 8000 and SmartBox 8320HD)
See below for which SmartBox and remote is included in your FetchTV package.
4. 2 . 1 SMARTBOX 8320HD
4. 2 . 2 SMARTBOX 8000
4. 2 . 3 SMARTBOX 7000
10
5. IN STALLATION
It’s important to choose a location that is well ventilated and easily accessible. Please see our safety
instructions above.
8320HD – B A C K O F B O X C O N N E CTIONS
8000 – B A C K O F B O X C ON N ECT I ONS
11
7000 – B A C K O F B O X C ON N ECT I ONS
5. 1 STEP ONE: GETTING A FRE EVIE W T V SIGNAL
Start by connecting your incoming aerial cable to the aerial socket (A), then connect the RF/aerial
cable (as supplied) from the SmartBox socket (B) to the aerial socket on your TV, so that the tuner in
your TV works too.
5. 2 STEP TWO: CONNECTING TO Y O UR TV
To get the best picture quality from FetchTV, connect the supplied HDMI cable to the HDMI socket
(E) on both your TV and your SmartBox. Should your TV not support an HDMI connection then you
can connect to your TV by using the supplied SCART/DIN cable using socket (F) for the 8000 and the
8320. On the 7000 you can use a normal SCART lead to connect your TV to the TV SCART connection
on the SmartBox (L). The second SCART connection (K) can be used to connect a secondary device
(e.g. DVD player) for pass through to your TV.
5. 3 STEP THREE: CONNECTING T O YOUR BROADBAND ROUTER
Your SmartBox must be connected to a broadband network to work properly. For the best possible
download speeds we recommend connecting directly using an Ethernet cable. Alternatively, you may
use powerline connectors which will extend your high-speed home network using existing household
power sockets. These are available from our shop website at www.fetchTV.co.uk/shop.html or from
most electrical retailers.
The SmartBox 8000 and the SmartBox 8320HD can connect to your broadband router via the
Ethernet socket (H) or via the built in Wi-Fi. Should your SmartBox location be near your broadband
router, use the supplied Ethernet cable. See below for details on connecting to a wireless network.
At this stage, you should ensure that your router is set to work with the FetchTV SmartBox. Most
routers are set by default to dynamically assign IP addresses using DHCP. If that is how your router is
set, then the SmartBox should connect automatically. Advice on how to set your router will be in the
router’s user manual, or on the manufacturer’s website.
12
Note: If you use static IP addresses on your network, you can set a static IP address on the FetchTV
SmartBox, by pressing MENU > PREFERENCES > NETWORK then select MANUAL and input your
settings. Please note that you can’t access the menu during the initial setup.
5. 3 . 1 CONNECTING VIA ETHERNET
Connect one end of the Ethernet cable to the network connection socket on the rear of your
SmartBox using socket (H), and the other end to your router or, if you are using powerline
connectors, plug it into the connector in the electrical socket nearest your TV.
5. 3 . 2 CONNECTING VIA BUILT IN WIFI
This is covered during the on-screen set-up procedure. Make sure you have your encryption key
available. You may wish to plug a USB keyboard into the USB socket of your SmartBox to make this
easier.
5. 4 STEP FOUR: CONNECTING TO E X T E RNAL AUDIO DEVICES
If your digital amplifier is equipped with HDMI input, you can connect the SmartBox via the HDMI
cable, then connect the HDMI output from the digital amplifier to your TV (for video and audio passthrough). If your digital amplifier has an optical SPDIF connector, you can connect the SmartBox
optical audio (C) via a TOSLINK optical cable (not supplied). To connect the SmartBox to an analogue
amplifier, use an RCA stereo cable for the SmartBox 8320 HD, or plug a 3.5mm audio cable into the
SmartBox 8000 or 7000 audio jack (J)
5. 5 STEP FIVE: SWITCHING ON
Finally, insert the batteries into the remote control, connect the power supply to your SmartBox (I)
and plug it into the wall power socket. Please note, the 7000 has an internal power supply, and has a
switch on the back of the box (M), the 8000 and 8320HD have external power supplies.
5. 6 STEP SIX: ON SCREEN SET UP
When you switch on your SmartBox, make sure your TV is set to the appropriate AV (HDMI/SCART)
input, so that you’re able to view the output from your SmartBox.
The automated set-up process will start, follow the on-screen instructions:
5. 6 . 1 CHOOSE THE MOST SUIT A BLE SC REE N
The SmartBox will show you a number of HDTV modes, when you are able to clearly see the option
to accept a particular mode, press OK and then BLUE.
13
5. 6 . 2 CHOOSE APPROPRIATE ASP E C T RATIO
Using your remote control, select the appropriate screen ratio and select OK to continue.
5. 6 . 3 SET YOUR PARENTAL CONT R OL PI N.
This is not the FetchTV Purchase Pin which you selected when setting your account up on line and
will need to input every time you make a purchase. This is the Parental Control Pin which is used for
locking/unlocking channels and services, restricting selected TV programme and locking/unlocking
timeshift programmes.
5. 6 . 4 FREEVIEW TUNING INTRO D U CTION
Once you’ve connected your aerial to the SmartBox as indicated, press the double arrow key to start
the tuning in process where your SmartBox will search for available Freeview channels. If you have a
SmartBox 8320HD, this will also include available Freeview HD channels.
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