Fetch TV Fetch Mini Quick Start Manual

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Quick Start Guide

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What’s inside

Step 1. Unpack the box
Important Tips
Step 2. Connect to your Broadband Modem
Step 3 . Connect to your TV Antenna
Step 4. Connect to your TV
Step 5. Power up
Step 6. Start up your Fetch Mini
Fetch Mobile App
Remote Control
Fetch Mini
Troubleshooting
Specifications

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All your entertainment
in one place

Welcome to Fetch – an exciting new television experience that
brings you the best TV, latest movies and popular applications all
together in one easy place.

It’s Fetch and it’s ready when you are.

There are 6 easy steps to get you started:

1. Unpack the box

2. Connect the Fetch Mini to your broadband modem

3. Connect the Fetch Mini to your TV Antenna

4. Connect the Fetch Mini to your TV

5. Power up your Fetch Mini

6. Start up Fetch

This guide tells you all you need to know about setting up and turning
on Fetch. It also has important safety and usage information.

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Unpack the box

Before you install your Fetch Mini, check that all the
accessories you need have been supplied using this
page as a checklist.

1 Fetch Mini

1 Remote Control

1 Power Supply

1 HDMI Cable

2 Batteries

1 RJ45 Ethernet Cable

You may also
have received:

Power Line Adapters. You
need these to get the signal
from your modem to your
Fetch box if your Wi-Fi
connection is not great.

You will need:

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• Activate your first box by going to www.fetchtv.com.au/activate. To
activate additional boxes go to www.fetchtv.com.au/account and add
the additional boxes to your account.

• Place the Fetch Mini on a level surface.

• Don’t stack it on anything that vibrates or generates heat.

• Make sure there’s 5cm of space around the Fetch Mini for airflow.

• The remote control works up to 6m away from the Fetch Mini.

• Unplug the Fetch Mini from the power source before cleaning.

• Clean using a dry cloth only - don’t use water or chemicals.

• Don’t try to open the Fetch Mini - it’s dangerous and will void your
warranty.

• Use only with a 100V-240V 50Hz AC power source.

• Use only the power supply provided.

• Keep liquid, children and pets away from the Fetch Mini at all times.

• Refer any problems with your Fetch Mini by going to
www.fetchtv.com.au/account.

Important Tips

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Connect to your
Broadband Modem

Option 1

Connect your Modem to your Fetch Mini via Wi-Fi

Use this option if:

• Your modem is not close to your TV, and

• You have reliable Wi-Fi in the room where your TV is.

If you’re using this connection option you can go straight to Step
3 on Page 12 now. You will set your Wi-Fi up later when you get to
Step 6.

Fetch is delivered by broadband Internet, so you need
to connect your Fetch Mini to the modem. There are
various ways to do this:

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To connect, follow these steps:

1. Plug one end of an Ethernet cable into a free port on your
broadband modem.

2. Plug the other end into the port labelled INTERNET on the
back of your Fetch Mini.

Connect your Modem to your Fetch Mini via Ethernet cable

This is the most reliable connection option. Use this option if:

• You can run an Ethernet cable directly from your Modem to
your Mini.

Option 2

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1. Plug one Power Line Adapter into an electrical socket near your broadband modem.

2. Plug one end of an Internet Ethernet cable into the port on the Power Line Adapter unit.

3. Plug the other end into a free port on your broadband modem.

4. Plug the other Power Line Adapter into an electrical socket near your TV and Fetch Mini.

5. Plug one end of an Internet Ethernet cable into the port on the Power Line Adapter unit.

6. Plug the other end into the port labelled INTERNET on the back of your Fetch Mini.

Connect your Modem to your Fetch Mini with Power Line Adapters

Use this option if:

• Your modem is not close to your TV, and

• Your Wi-Fi is not reliable in the room where your TV is.

Power Line Adapters (called PLA devices) transmit the signal from your modem to your Fetch Mini using
the power cables inside your walls. You can purchase them from any Fetch retailer.

Option 3

Room 1

Outside

Broadband
Connection

Fetch
Signal

Fetch
Signal

TV Aerial

AV
Cable

Normal
Broadband
Use

Broadband
Modem

Room 2

PLA Device

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Some more information on Power Line Adapters

• Only use Power Line Adapter units on the same electrical
circuit. Most homes have one circuit for lighting and another
for electrical outlets, but large homes may have two circuits
for electrical outlets.

• Power Line Adapters should be plugged directly into the
wall outlet.

• Each Power Line Adapter needs at least 5cm below the
power outlet to plug in the Ethernet cable so won’t suit very
low mounted wall outlets.

• Plugging Power Line Adapters into a double adapter or a
power board isn’t recommended as these can prevent the
Power Line Adapters from connecting and working properly,
and affect the speed and quality of your Fetch service.

• If you have to use an adapter/power board, because there
is no other wall outlet available, make sure that: the double
adapter/power board does not have surge protectors or
noise filtering, and the Power Line Adapter is plugged into
the first outlet (the one nearest the cord) on the double
adapter/power board.

• In some houses, the configuration of the wiring in the
house may mean the Power Line Adapters can’t establish
a connection due to multiple circuits or 3-phase power
configurations.

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Connect your Modem to your Fetch Mini using data cabling

Use this option if:

• Your modem is not close to your TV, and

• Your installation location has cabling with an Ethernet port nearby.

Option 4

To connect, follow these steps:

1. Plug one end of an Internet Ethernet cable into a free port on
your broadband modem.

2. Plug the other end into the Internet Ethernet wall socket
nearest to your broadband modem.

3. Plug one end of a second Internet Ethernet cable into the
port labelled INTERNET on the back of your Fetch Mini.

4. Plug the other end into the Internet Ethernet wall socket
nearest your TV and Fetch Mini.