Page 1
fellowes.com
fellowes.com
C-420C
Australi
a Canada Deutschland France Japan Polska United Kingdom
Benelux China Españ
a Italia Korea Singapore United States
Useful Phone Numbers
Useful Phone Numbers
33
7
5-4339
00-800-1810-1810
3
5
800-955-0959
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Veuillez li
urope
C-420C
C-420C
Australia +1-800-
Canada +1-800-66
-11-7
exico +1-800-2
nited States +1-
ellowes
Australia +61-3-8336-970
Benelux +31-
Canada +1-90
Deutschland +49-
Espana +34-91-748-05-0
France +33-
Italia +
-76-523-209
-475-632
-5131-4977
-1-30-06-86-8
9-071-73004
apan +81-
orea +82-
alaysia +60-(0)-35122-123
olska +48-
Singapore +65-6221-381
nited Kingdom +44-
nited States +1-630-893-160
4-118
-3-5496-240
-2-3462-284
-771-47-4
-1302-83683
l’appareil.
1789 Norwood Avenue, Itasca, Illinois 60143-1095 • USA • 630-893-1600
Australi
a Canada Deutschland France Japan Polska United Kingdom
Benelux China Españ
a Italia Korea Singapore United States
2007 Fellowes, Inc. Part No. 402595
fellowes.com
fellowes.com
Page 2
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WARRANTY/ARANTIEARANTÍA
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Our promise to you is quite simple. Fellowes shredders are built stronger, engineered to run longer,
resist jams and power through large jobs. The Fellowes worry free warranty described below covers
he performance of the product, provides for prompt service and support, plus a lifetime cutter
arranty.
Limited Warrant
n material and workmanship and provides service and support for 3 years from the date of purchase
by the original consumer. Fellowes warrants the cutting blades of the machine to be free from defects
n material and workmanship for the lifetime of the shredder. If any part is found to be defective
Notre promesse est très simple. Les déchiqueteuses Fellowes sont fabriquées très fortes et elles
ureront plus longtemps, résisteront aux blocages et fonctionneront pour les gros travaux. La garantie
ans tracas de Fellowes décrite plus bas couvre la performance du produit, offre un service et un
upport rapides en plus d’une garantie à vie pour les lames
Garantie limitée : Fellowes, Inc. (« Fellowes ») garantit que les pièces de l’appareil seront libres
e tout vice de matériau ou de fabrication et offre service et support pendant une période de trois
ns à partir de la date d’achat par le consommateur original. Fellowes garantit que les lames de
oupe de l’appareil seront libres de tout vice de matériau ou de fabrication pendant la durée de
ie de la déchiqueteuse. Si une pièce s’avère défectueuse durant la période de garantie, votre seul
La promesa que le hacemos es bastante simple. Las destructoras de Fellowes están fabricadas con
más solidez, están diseñadas para
randes. La garantía sin preocupaciones de Fellowes descrita abajo cubre el desempeño del producto y
stipula un pronto servicio y soporte técnico, además de una garantía de por vida de las hojas de corte
Garantía limitada: Fellowes, Inc. (“Fellowes”) garantiza que las piezas de la máquina estarán libres
e defectos de material y mano de obra y proporciona servicio y soporte técnico durante 3 años a
partir de la fecha en que el consumidor ori
las cuchillas cortantes de la má
ida útil de la destructora. Si se encuentra algún defecto en cualquiera de las piezas durante el período
: Fellowes, Inc. (“Fellowes”) warrants the parts of the machine to be free of defects
uncionar más tiempo, son resistentes a atascos y procesan trabajos
inal haya adquirido el producto. Fellowes garantiza que
uina estarán libres de defectos de material y mano de obra durante la
uring the warranty period, your sole and exclusive remedy will be repair or replacement, at Fellowes’
ption and expense, of the defective part. This warranty does not apply in cases of abuse, mishandling,
r unauthorized repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS
F
R A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY
PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable
amages attributable to this product. This warranty gives you specific legal rights. The duration, terms,
nd conditions of this warranty are valid worldwide, except where different limitations, restrictions,
r conditions may be required by local law. For more details or to obtain service under this warranty,
ease contact us or your dealer.
t unique recours sera la réparation ou le remplacement de la pièce à la discrétion et aux frais de
Fellowes. Cette
LA PÉRIODE DE GARANTIE APPROPRIÉE ÉTABLIE DANS CE DOCUMENT. En aucun cas, Fellowes ne sera
enue responsable de quelque façon que ce soit de tout dommage indirect ou consécutif attribuable à
e produit. Cette garantie vous donne des droits juridiques spécifiques. La durée, les modalités et les
onditions de cette garantie s’appliquent partout au monde sauf dans les cas où différentes limites,
estrictions ou conditions pourraient être exigées par la loi locale. Pour plus de détails ou pour obtenir
n service sous cette garantie, veuillez nous contacter ou contacter votre concessionnaire
e garantía, la única y exclusiva solución será la reparación o el cambio de la pieza defectuosa,
AL PERÍODO DE DURACIÓN CORRESPONDIENTE DE LA GARANTÍA CONFERIDA ANTERIORMENTE. En
ingún caso, Fellowes será responsable de cualquier daño, directo o indirecto, que pueda atribuírsele
este producto. Esta garantía le confiere derechos legales. La duración, los términos y las condiciones
e esta garantía son válidos en todo el mundo, excepto en los lugares donde la legislación local
xija limitaciones, restricciones o condiciones diferentes. Para obtener más detalles o recibir servicio
onforme a esta garantía, comuníquese con nosotros o con su distribuidor.
arantie ne couvre pas les cas d’utilisation abusive, d’utilisation incorrecte ou de
or any consequential or incidental
DATE OF PURCHASE/DATE D’ACHAT/FECHA DE COMPR
SERIAL NUMBER/NUMÉRO DE SÉRIE/NÚMERO DE SERIE
erial Number is located on inside of cabinet
e numéro de série se trouve à l’intérieur du boîtier
l Número de serie está ubicado en el interior del gabinete.
erial Number/Numéro de série
úmero de serie
Page 3
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....................................................................................................
m
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sheets per day, 500 credit cards; 50 CDs. 24-26 sheets per pass.
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Add shredder o
ed
A. SafeSens
B. Pa
C. CD/Card entr
D. Doo
E. Caster
er entr
Technology
. See safety instructions
G. Disconnect
Basket
. Oil reservoi
ower switc
ccessory tra
. Oil drain plug (inside
. SafeSense®override switc
. Control pane
1. Sheet capacity indicator
SafeSens
APABILITIE
ill shred: Paper, 80 column continuous form, credit cards, CD/DVD’s, staples and small
aper cli
not shred: Adhesive labels, transparencies, newspaper, cardboard, large paper clips,
aminates, file folders, X-rays or plastic other than noted above
Paper s
ross-Cut
size:
32” x 1-1/8” (3.9 x 30mm
DVANCED PRODUCT FEATURE
3. Oil low indicator (red
4. Paper jam (red)
5. Bin full
6. Door open (red)
indicator (yellow
aximum:
heets per pass
Ds/Cards per pass
aper width
8.5”x11”, 20lb., (75g) paper at 120V, 60 Hz, 13.5Amps; heavier paper, humidity
or other than rated volta
ellowes SafeSens
environments ranging
40 – 80% re
7. Bulldo
ative humidity
red
function ke
e may reduce capacity. Recommended daily usage rates: 10,000
shredders are designed to be operated in home and office
etween 50 – 80 degrees Fahrenheit (10 – 26 degrees Celsius) and
8. Auto (blue
9. Reverse
10. On/off (
11. Forwar
reen
4-26*
12”/300m
am Proof System
liminates frustrating jams by
reventing overloads and powering
hrough misfed paper.
TECHNICAL EXPLANATI
heet capacity indicator tells you
en you have too many sheets or
oo few to maximize productivity
TECHNICAL EXPLANATI
M
heets are fed into paper entry (red
.
2
.
6
1
9.0.
1.8.
ight). Reduce sheet quantity and refeed
f misfed, shredder will automatically
just to power through or reverse
ut pape
MPORTANT SAFETY INSTRUCTIONS — Read Be
Keep away from children and pets. Keep hands away from paper
ntry. Always set to off or unplug when not in use
Keep foreign objects – gloves, jewelry, clothing, hair, etc. – awa
rom shredder openings. If object enters top opening, switch to
everse (R) to back out object
ever use aerosol products, petroleum based lubricants or other flammable
roducts on or near shredder. Do not use canned air on shredder.
Do not use if damaged or defective. Do not disassemble shredder. Do
ot place near or over heat source or water.
Auto Oil
Automaticall
per
2 oz. (355 ml.) reservoir
il is automatically injected onto
utters approximately every 500
eets or 20 passes at capacity
ow oil indicator lights up when the
il reservoir needs to be refilled
oils the cutters to enhance
ormance and extend shredder life.
N
il to self-contain
ore Using
is shredder has a Disconnect Power Switch (G) that must be in the ON (I)
osition to operate shredder. In case of emergency, move switch to OFF (O)
osition. This action will stop shredder immediately.
Avoid touching exposed cutting blades under Cross-Cut shredder hea
Use only designated entry for CDs/cards. Keep finger away from
D hole
Do not put foreign objects in paper entry.
e grounded socket-outlet shall be installed near the equipment and shall be
asily accessible
afeSens
Sto
s shredder immediately when
ands are too close to the opening.
ECHNICAL EXPLANATION
Shredder will sto
in
icator will light up when hands are too
c
ose to the opening
S
er will resume normal operation
when hands are no lon
Flashing indicator warns when
technology has been shut off
Technology
automatically and
er near the openin
afeSense
Page 4
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Will
:
............................................................................
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......................................................................................................
.......................................................................................................
....................................................................................................
g
sheets per day, 500 credit cards; 50 CDs. 24-26 sheets per pass.
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Add shredder o
ed
B. Pa
C. CD/Card entr
D. Doo
E. Caster
er entr
Technology
. See safety instruction
G. Disconnect power switc
Basket
. Oil reservoi
ccessory tra
. Oil drain plug (inside
. SafeSense®override switc
. Control pane
1. Sheet capacity indicato
SafeSens
APABILITIE
ill shred: Paper, 80 column continuous form, credit cards, CD/DVD’s, staples and small
aper cli
not shred: Adhesive labels, transparencies, newspaper, cardboard, large paper clips,
aminates, file folders, X-rays or plastic other than noted above
aper shred size
ross-Cut
32” x 1-1/8” (3.9 x 30mm
DVANCED PRODUCT FEATURE
3. Oil low indicator (red
4. Paper jam (re
5. Bin full (red
6. Door open (re
indicator (yellow
aximum:
heets per pass
Ds/Cards per pass
aper width
8.5”x11”, 20lb., (75g) paper at 120V, 60 Hz, 13.5Amps; heavier paper, humidity
or other than rated volta
Fellowes SafeSens
environments ranging
40 – 80% re
7. Bulldog function ke
e may reduce capacity. Recommended daily usage rates: 10,000
shredders are designed to be operated in home and office
etween 50 – 80 degrees Fahrenheit (10 – 26 degrees Celsius) and
ative humidity.
8. Auto (blue
9. Reverse
10. On/off (
11. Forwar
reen
4-26*
*
2”/300mm
am Proof System
liminates frustrating jams by
reventing overloads and powering
hrough misfed paper.
TECHNICAL EXPLANATI
heet capacity indicator tells you
en you have too many sheets or
oo few to maximize productivit
hredder will not operate when too man
heets are fed into paper entry (red
ight). Reduce sheet quantity and refee
f misfed, shredder will automaticall
just to power through or reverse
ut pape
Auto Oil
Automaticall
per
TECHNICAL EXPLANATION
2 oz. (355 ml.) reservoir
il is automatically injected onto
utters approximately every 500
eets or 20 passes at capacit
ow oil indicator lights up when the
il reservoir needs to be refille
oils the cutters to enhance
ormance and extend shredder life
il to self-contain
MPORTANT SAFETY INSTRUCTIONS — Read Before Using
Keep away from children and pets. Keep hands away from paper
ntry. Always set to off or unplug when not in use
Keep foreign objects – gloves, jewelry, clothing, hair, etc. – awa
rom shredder openings. If object enters top opening, switch t
everse (R) to back out object
ever use aerosol products, petroleum based lubricants or other flammable
roducts on or near shredder. Do not use canned air on shredder.
Do not use if damaged or defective. Do not disassemble shredder. Do
ot place near or over heat source or water.
Avoid touching exposed cutting blades under Cross-Cut shredder hea
Use only designated entry for CDs/cards. Keep finger away fro
Do not put foreign objects in paper entry.
afeSens
tops shredder immediately when
ands are too close to the opening
ECHNICAL EXPLANATI
hredder will stop automatically and
ndicator will light up when hands are too
ose to the opening
redder will resume normal operation
hen hands are no longer near the openin
lashing indicator warns when
echnology has been shut of
is shredder has a Disconnect Power Switch (G) that must be in the ON (I)
osition to operate shredder. In case of emergency, move switch to OFF (O)
osition. This action will stop shredder immediately.
D hole
e grounded socket-outlet shall be installed near the equipment and shall be
asily accessible
Technology
afeSense
Page 5
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ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING
M
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To ma
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ocate Auto-sta
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BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTIN
CLEANING AUTO-START INFRARED SENSORS
Paper detection sensors are desi
even if there is no paper present (Note: two
ned for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to ru
er detection sensors are located in the center of the paper entr
JAM PROOF SYSTE
Eliminates frustrating jams by preventing overloads and powering through misfed paper.
ISABLING THE FEATUR
Should you choose to disable
the s
stem, press and hold
the bulldo
and reverse ( )
ey at the same time
UTO OI
Automatically oils the cutters to enhance performance and extend shredder life.
EFILLING THE OI
Low oil indicator will
signa
en your reservoir
needs re
illin
nce disabled, the blue
uto light is no longer
lluminated (To re-engage,
epeat step 1
intain shr
erformance, refill oil
eservoir with up to
z. (355 ml.) of shr
il (Fellowes 35250
r
1
r
Shredding can continue wit
the system disabled, however
a
er jam may occur with
too many s
Once refilled, automatic
oi
eets
ing will resume
I
jam occurs, press and
hold forward ( ) ke
the document is com
through the shredder
LEARING THE OIL NOZZLES
Lift CD fla
see cu
to clearly
ers
until
letel
I
not cleared, press
reverse ( ) briefl
(re
eat steps 4 and 5
unti
Press the bulldo
orward keys at the
same t
me
and
TO CLEAN THE SENSOR
Lift CD fla
If steps 4 and 5 do not clear
am, reverse paper all the
wa
out, remove several
sheets and re
eed
PREVENTIVE MAINTENAN
• Run shredder once a day in reverse for 15 seconds to clear cutters
• Empty wastebasket when bin full indicator li
ACCE
Maintenance is an important part of protecting your investment. Don’t forget oil and shredder bags.
• C-420C S
•
RIE
er plastic bag – #3605801
hredder oil – #35250
L
inf
rt
Dip cotton swab in
ubbing alcohol
Using cotton swab, wipe
awa
any contamination
from the
er sensors
E
ht is illuminated using bag # 3605801
PROBLEM STILL NOT SOLVED
ellowes is committed to giving our customers the support and service they deserve. That is why we offer several options for you to find technical information, step-by-step
Oil will spray out of the
nozzles con
irming that they
re working properly
assistance an
• www
• Our customer service professionals are dedicated to resolve any of your issues
Go to Su
personal attention.
fellowes.com features an extensive on-line support section with a number of self-service option
ort Section at www.fellowes.com or see back page of manual for useful telephone numbers.
• All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience
diminished sheet capacity, intrusive noise when shreddin
recommend that you re
• If shippin
Holdin
shredder, oil must be drained. Open oil reservoir, pull out basket to access oil drain plug.
suitable container under drain, remove plug and let oil drain out. Replace plu
ill the Auto Oil reservoir as instructed to avoid performance problems.
and could ultimately stop running. We
AFESENSETECHNOLOGY
Stops shredder immediately when hands are too close to the openin
ISABLING THE FEATUR
hould the SafeSense
indicator stay lit without
touc
ing the opening
r will simulate
jam and SafeSens
eed to be deactivate
To deactivate, shift override
switc
will
pos
on
to the “not active“
Once deactivated
indicator will
the SafeSens
will not function
the
lash an
eatur
To clear
and hold
orward key
unti
paper is shredde
er, press
Once the paper is cleared,
reactivate the
eature (To re-engage,
see
perations
afeSense
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