5
To empty waste basket
If basket full light (J) is on, follow these steps until light turns off.
• Press Turbo Jam Release Button (F) to finish shredding any paper in the paper entry.
• Press the off [O] button.
• Open the cabinet door (A) and pull out the waste basket (D).
• Remove the full bag and replace with a new bag.
• Slide the waste basket (D) into the cabinet and shut the cabinet door (A).
• Press and hold the reverse [R] button for a few seconds to clear paper shreds that have collected under 
cutting cylinders.
• Alternate between Turbo Jam Release Button (F) and reverse [R] for a few seconds in each position.
Caution:
The shredder may be damaged if you alternate too rapidly between forward and reverse.
• Unplug shredder, open cabinet door (A) and remove wastebasket (D).
• Carefully clear any paper shreds that have collected on under side of paper entry (B).
Caution:
Model 220C-2/C-220C (confetti cut model) has exposed blades on underside of paper
entry. Use care when removing paper shreds.
To clear a paper jam
• If paper jam light (I) is on, follow these steps until light turns off.
• Check the waste basket (D) and empty the bag if full.
• Press and hold the reverse [R] button to back paper out of the paper entry (B). Try pulling 
gently on the paper to remove it from the shredder.
• Alternate between forward and reverse, as needed, until the jam clears: 
– 
Press and hold the manual forward button (F) for a few seconds.
– 
Press and hold the reverse [R] button for a few seconds.
• Continue alternating between forward and reverse until the jam clears.
Caution:
The shredder may be damaged if you alternate too rapidly between forward and reverse.
Maintenance
Empty waste basket regularly
to ensure the smooth functioning of the cutting cylinders. The shred-
der will not operate when the basket is full. 
Oil 
confetti-cut model
(220C-2/C-220C) regularly to ensure proper operation. 
If used at or near daily capacity, apply oil every time you empty the basket. 
Use Fellowes Powershred Lubricant #32250 or other non-aerosol vegetable-based oil in a long-nozzle 
container (sample oil provided). 
CAUTION:
Do not use flammable synthetic oil, petroleum-based products, or aerosol lubri-
cants of any kind. 
To oil the cutting cylinders
• Lift paper entry flap (N) and apply oil over full width of cutting cylinders through the paper entry (B).
• Press and hold the Turbo Jam Release Button (F) for at least 3 seconds.
• Press and hold the reverse [R] button for at least 3 seconds.
• Repeat the forward/reverse sequence 3 or more times.
• Store oil bottle in slot (L) inside cabinet door (A).
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Set-Up
• Make sure the back of the shredder is at least 2" (5 cm) away from walls or furniture to ensure sufficient ventilation.
• Open the cabinet door and pull the waste basket (D) completely out of the cabinet.
• Put plastic waste bag in basket (sample bags provided). Allow bag edges to overhang. Contact 
Fellowes to order more bags (part # 36054).
• Slide the waste basket into the cabinet and shut the cabinet door (A).
• Plug the power cord into a convenient outlet.
• Store use and care manual in slot (M) inside cabinet door (A).
Operation
Control Switches
Control Switch (H) 
I AUTOMATIC
Turns on the automatic-start sensor and the green Ready light.
O OFF
Turns off the automatic-start sensor and the green Ready light.
R REVERSE
Runs shredder in reverse mode. 
Press and hold to activate.
Turbo Jam Release Button (F)
Runs shredder when 
button is held down.
Troubleshooting Lights
Ready Light (G)
(Green) Shredder is in 
automatic start mode.
Paper Jam (I)
(Red) Shredder is 
jammed (e.g., too much 
paper fed at one time).
Basket Full [J]
(Red) Waste basket is 
full or paper has collected under cutting 
cylinders.
Door Ajar (K)
(Red) Cabinet door is 
open. 
For convenience and energy savings, your shredder is equipped with an 
automatic-start sensor
(O). This means that when the control switch (H) is in the automatic [I] position, the shredder will start 
running when you put paper into it and stop a few seconds after the paper has passed through.
CAUTION:
The automatic-start sensor cannot tell the difference between 
paper and other objects. This feature can also be a hazard. Always turn 
off the shredder when it is not in use. Unplug the shredder if it will not be 
used for an extended period.
To shred
Press control switch (H) to automatic [I] position. Green ready light (G) should turn on.
PAPER
• Feed paper straight into entry (O), releasing when shredder begins shredding; see 
Product Profile
for
limits on paper width, shreddable items, sheet capacity, etc.
• Press control switch to off [0] position after cutting has stopped.
CDs, DVDs (220-2/C-220 only)
• Hold CD or DVD at the edge and feed one at a time, straight into entry (E) releasing when shredding 
begins. Shredder will stop when item has passed through entry. CDs and DVDs will be shredded into 
small particles.
CAUTION: Do not hold CD or DVD with finger through the center ring while feeding into shredder.
H
F
G
J
I
K