Intermec Technologies Corporation
6001 36th Avenue West
Everett, WA 98203
U.S.A.
U.S. service and technical support: 1-800-755-5505
U.S. media supplies ordering information: 1-800-227-9947
Canadian service and technical support: 1-800-668-7043
Canadian media supplies ordering information: 1-800-268-6936
Outside U.S.A. and Canada: Contact your local Intermec service supplier.
The information contained herein is proprietary and is provided solely for the purpose of allowing
customers to operate and/or service Intermec manufactured equipment and is not to be released,
reproduced, or used for any other purpose without written permission of Intermec.
Information and specifications in this manual are subject to change without notice.
2003 by Intermec Technologies Corporation
All Rights Reserved
The word Intermec, the Intermec logo, INCA (under license), MobileLAN, JANUS, IRL, Trakker
Antares, EZBuilder, TE 2000, Data Collection Browser, dcBrowser, Universal Access Point, UAP,
Duratherm, EasyCoder, Precision Print, PrintSet, Virtual Wedge, and CrossBar are either
trademarks or registered trademarks of Intermec.
Novell is a registered trademark of Novell, Inc.
Kimdura is a registered trademark of Kimberly Clark.
Kapton is a registered trademark of Dupont.
Speedo, Dutch, and Swiss are registered trademarks of Bitstream Inc.
The name Windows is a registered trademark of Microsoft Corporation.
IBM is a registered trademark of International Business Machines Corporation.
Throughout this manual, trademarked names may be used. Rather than put a trademark ( or )
symbol in every occurrence of a trademarked name, we state that we are using the names only in an
editorial fashion, and to the benefit of the trademark owner, with no intention of infringement.
There are U.S. and foreign patents pending.
ii EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Page 3
Manual Change Record
This page records the changes to this manual. The manual was originally
released as version 001.
Version Date Description of Change
002 10/2001 Updated the user’s guide to support latest hardware version of the 4420 and 4440
printers.
003 3/2003 Updated the user’s manual to include the EasyLAN 10i2 adapter accessory and the
EasyLAN wireless option.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual iii
viii EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Page 8
Before You Begin
This section introduces you to standard warranty provisions, safety precautions,
warnings and cautions, document formatting conventions, and sources of
additional product information. A documentation roadmap is also provided to
guide you in finding information in this manual.
Warranty Information
To receive a copy of the standard warranty provision for this product, contact
your local Intermec support services organization. In the U.S.A call 1-800-7555505, and in Canada call 1-800-668-7043. If you live outside of the U.S.A or
Canada, you can find your local Intermec support services organization on the
Intermec web site at www.intermec.com.
Safety Summary
Your safety is extremely important. Read and follow all warnings and cautions
in this book before handling and operating Intermec equipment. You can be
seriously injured, and equipment and data can be damaged if you do not follow
the safety warnings and cautions.
1233*Helv Condensed Before You Begin
Do not repair or adjust alone
Do not repair or adjust energized equipment alone under any circumstances.
Someone capable of providing first aid must always be present for your safety.
First aid
Always obtain first aid or medical attention immediately after an injury. Never
neglect an injury, no matter how slight it seems.
Resuscitation
Begin resuscitation immediately if someone is injured and stops breathing. Any
delay could result in death. To work on or near high voltage, you should be
familiar with approved industrial first aid methods.
Energized equipment
Never work on energized equipment unless authorized by a responsible
authority. Energized electrical equipment is dangerous. Electrical shock from
energized equipment can cause death. If you must perform authorized
emergency work on energized equipment, be sure that you comply strictly with
approved safety regulations.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual ix
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Before You Begin *1233*
Warnings, Cautions, and Notes
The warnings, cautions, and notes in this manual use the following format.
A warning alerts you of an operating procedure, practice, condition,
or statement that must be strictly observed to avoid death or serious
injury to the persons working on the equipment.
Avertissement: Un avertissement vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit
être strictement respecté pour éviter l’occurrence de mort ou de
blessures graves aux personnes manupulant l’équipement.
A caution alerts you to an operating procedure, practice, condition, or
statement that must be strictly observed to prevent equipment damage
or destruction, or corruption or loss of data.
Attention: Une précaution vous avertit d’une procédure de
fonctionnement, d’une méthode, d’un état ou d’un rapport qui doit
être strictement respecté pour empêcher l’endommagement ou la
destruction de l’équipement, ou l’altération ou la perte de données.
About This Manual
Note: Notes are statements that either provide extra information about a
topic or contain special instructions for handling a particular condition or
set of circumstances.
Analysts and programmers should use this manual to learn how to operate,
program, and connect the printer to a network or system. The first part of this
manual tells you how to install, operate, maintain, and troubleshoot your
printer. The last part of the manual covers advanced features of the 4420 and
4440 printers. A basic understanding of programming and data
communications is necessary.
The following special terms and conventions occur throughout the manual.
Refer to the glossary for a complete list of terms.
x EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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1233*Helv Condensed Before You Begin
Terminology
Term Description
Printer Printer refers to the 4420 and the 4440 bar code label printer.
4420 or 4440 4420 or 4440 refers to the specific model 4420 or 4440 bar code
label printer.
mediaMedia is the label stock (including thermal transfer ribbon) on
which the printer prints labels.
host Host refers to a personal computer or other computer that
communicates with the printer.
The following conventions are used throughout this manual for operating
procedures and descriptions of the printer:
• Feed/Pause refers to the Feed/Pause button on the printer front panel.
• Downloaded commands appear in the order that you enter them into the
printer with the following conventions:
Format Conventions
Convention Description
< > Angle brackets < > enclose mnemonic representations of ASCII control
data
[data] Italic text within brackets represents optional data.
Ctrl Bold text represents a key on your keypad. For example, Ctrl represents the
Ctrl-Z When two keys are joined with a dash, press them simultaneously. For
E3;F3
Other Intermec Manuals
You may need additional information when working with the 4420 or
4440 in a data collection system. Please visit the Intermec web site at
www.intermec.com to download many of our current manuals in PDF
format. To order printed versions of the Intermec manuals, contact your
local Intermec representative or distributor.
characters. For example, <ETX> represents the ASCII “End of Text” control
character.
Italic text represents variable data, which you must replace with a real value.
For example, n signifies a variable for which you must designate a constant
value.
Ctrl key.
example, if you see the command Ctrl-Z, press the two keys at the same
time.
Type all characters that appear in the Courier font by pressing an individual
key on the keypad.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual xi
Page 11
Getting Started
1
This chapter introduces the 4420 and 4440 printer and explains how to
get your new printer up and running. This chapter covers these topics:
• Learning about the printer
• Understanding the front panel
• Preparing the printer for installation
• Setting the media sensitivity number
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 1
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Chapter 1— Getting Started Cd 39 Helvetica CondensedHelvetica
I
n
t
e
r
mec
a
Learning About the Printer
Features of the 4420 and 4440 printer include:
• High throughput
• IEEE 1284 parallel port
• 18,000 inch ribbon capacity
• Simple user interface
• Moveable label gap sensor
• Up to 10 inches per second (ips) print speed with selected media
• Thermal transfer and direct thermal printing support
Media
window
Feed/Pause
button
Power/Data LED
Alert LED
Feed/Pause
P
owe
r
/
D
a
t
a
Al
e
rt
Empty/Pause
Medi
cover
Empty/Pause
LED
Intermec
4420
44XXU001.eps
Media access door
4420 and 4440 front view: This illustration shows the 4420 and 4440 features on the
front of the printers.
2 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Cd 39 Helvetica Condense Chapter 1— Getting Started
s
Darkness adjust
control
DIP switches
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
Optional I/O
board port
Serial communication
port
Parallel port
4420 and 4440 back view: This illustration shows the 4420 and 4440 features on the
back of the printers.
Several options are available for use with the 4420 and 4440 printer. See
Appendix A, “Specifications,” for a complete description of each option.
Understanding the Front Panel
This section explains the function of the front panel LEDs and the
Feed/Pause button.
Using the Front Panel LEDs
You use the front panel LEDs to monitor the status of the printer.
I
O
Fanfold media
access slot
On/Off
switch
AC power cord
receptacle
44XXU003.eps
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Feed/Pause
1
2
3
Power/Data
Alert
Empty/Pause
44XXU026.eps
Front panel LEDs: This illustration shows the LEDs that are on the front panel of the
printers. For help understanding these LEDs, see the next LED Descriptions table.
LED Descriptions
Number LED State Indication
1 Power/Data Off
On
Flashing
2 Alert Off
Flashing
On
3 Empty/Pause Off
Flashing
On
Power off
Power on
Receiving data
Printing or idle
Over-temperature
System fault
Printing or idle
Paused
Media fault
Using the Front Panel LEDs for Troubleshooting
You can use the front panel LEDs to troubleshoot the printer.
LED States for Problems
Problem LED State
Over-Temperature If the printer overheats, the Alert LED flashes and the printer
Media or System
Faults
4 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
stops. Do not try to troubleshoot or adjust the printer—just allow
it enough time to cool down and it will resume operation on its
own. You should only encounter this problem after extended print
jobs.
If the Empty/Pause or the Alert LED remains on, the printer is
experiencing a media or system fault. See Chapter 4,
“Troubleshooting the Printer,” for help in correcting the problem.
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Cd 39 Helvetica Condense Chapter 1— Getting Started
Using the Feed/Pause Button
The Feed/Pause button, located on the front panel of the 4420 or 4440
printer, performs several functions depending on the mode of the printer.
Feed/Pause Button Functions
Printer Mode You Want To What to Do
Idle Feed out one label or
Continuously feed
Take the printer
Printing Pause the printer. Press and release the Feed/Pause button.
Cancel the current
Turned on for
the first time
a minimum specified
amount of media.
media.
offline.
print job.
Print the hardware
configuration test
label.
Press and release the Feed/Pause button.
Press and hold the Feed/Pause button.
When you release the button, the media
stops feeding.
Press the Feed/Pause button twice. Press
the button again to bring the printer
online.
Press and release the button again to
resume printing.
Press and hold the Feed/Pause button
until the printer stops printing.
Press and hold the Feed/Pause button.
See “Printing the Hardware
Configuration Test Label” later in this
chapter.
Preparing the Printer for Installation
Before connecting the printer to your data collection system, you need to
1 connect the printer to a power source.
2 open the printer.
3 load media.
4 load ribbon.
5 print a hardware configuration test label.
These steps are described in the next sections.
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Connecting the Printer to a Power Source
The back of the printer contains the AC power cord receptacle, the serial
communications port, the parallel communications port, the accessory
port, the darkness adjust, the On/Off switch, and two banks of DIP
switches.
To connect the printer to a power source
1 Turn off the printer.
2 Make sure the DIP switches on the back of the printer are set to their
factory default settings.
Top Bank Turn on switch 1. Turn off switches 2 through 8.
Bottom Bank Turn off switches 1 through 8.
1 2 3 4 5 6 7 8
O
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
I
1 2 3 4 5 6 7 8
I
O
OI
44XXU005.eps
3 Plug the AC power cord into the receptacle at the rear of the printer.
4 Plug the other end of the power cord into a grounded wall outlet or
surge protector.
5 Turn the printer on.
When you turn on the printer, the green light emitting diode (LED) lights
and the platen roller advances. The yellow LED lights until you load
media.
6 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Opening the Printer
I
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Cd 39 Helvetica Condense Chapter 1— Getting Started
You need to open the printer when you load media or perform
maintenance procedures.
To open the printer
1 Place the fingers of your right hand under the embossed section of the
media cover (the media cover release) and pull the bottom of the media
cover away from the base of the printer.
2 Grasp the front of the media cover with your left hand and lift the front
of the media cover upward to release it from the printer frame.
3 Lift the media cover away from the top of the printer.
3
Feed/Pause
P
ow
e
r/
D
a
t
a
Al
e
rt
Empty
/Pause
Intermec
442
0
Loading Media Into the Printer
The printer can print on rolls of or fanfold thermal transfer or direct
thermal media. The default setting for the printer is direct thermal mode.
However, the sample media that shipped with the printer is thermal
transfer. If you are using thermal transfer media, you need to load thermal
transfer ribbon and change the media type setting. For help loading the
ribbon, see “Loading Thermal Transfer Ribbon” later in this chapter. To
change the media type setting, see “Configuring the Serial Port for
Communications” in Chapter 2.
2
1
44XXU006.eps
Note: You should find a small label with a three-digit sensitivity number
printed on it attached to the roll of media or a 15 digit number stamped
on the side of the media roll. Save this information. You will need it to set
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 7
the correct media sensitivity number. For help, see “Setting the Media
Sensitivity Number” later in this chapter.
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Chapter 1— Getting Started Cd 39 Helvetica CondensedHelvetica
g
Loading Roll Media
1 Raise the printhead by rotating the head lift lever clockwise until the
printhead disengages.
2 Turn the supply roll retainer counterclockwise to release it and then
slide it to the outer end of the supply roll post. Turn it clockwise to lock
it in place.
Note: If you are replacing the empty media roll with a new roll of the
same width, you do not need to adjust the edge guide or the supply roll
retainer.
3 Place the media roll on the supply roll post and position it firmly against
the printer.
4 Insert the media support between the roll of media and the supply roll
retainer before securing it.
5 Turn the supply roll retainer counterclockwise and slide it lightly up
against the media support. Turn the supply roll retainer clockwise to
secure.
6 Loosen the edge guide and slide it all the way to the outer edge of the
lower media guide. Tighten it in place.
7 Pull down on the lower media guide to allow easy access to the media
path.
8 Unroll several inches of media and insert it between the media guide
plates as shown below. Make sure the label passes between the upper
and lower media guides and out the front of the printer.
Head lift
lever
Media
Label
ap
sensor
Upper
media guide
Media roll
Supply roll
post
Supply roll
retainer
Media
support
8 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Edge
guide
Lower
media guide
44XXU027.eps
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Cd 39 Helvetica Condense Chapter 1— Getting Started
9 Release the lower media guide and adjust the edge guide (by loosening it
and sliding it) to position the media firmly against the inside wall of the
printer.
10 Adjust the label gap sensor position if necessary. For help, see
“Adjusting the Label Gap Sensor” in Chapter 5.
11 If you are using thermal transfer media, you need to load ribbon. Follow
the instructions for “Loading Thermal Transfer Ribbon” later in this
chapter before you finish performing this procedure.
12 Lower the printhead by rotating the head lift lever counterclockwise
until it locks.
13 If you are loading continuous media or mark label stock, use PrintSet,
your third-party software, or the printer command set to tell the printer
what kind of media you are using.
14 Press the Feed/Pause button to advance several inches of media through
the printer and out the label opening in the front cover. The yellow
Empty/Pause LED goes out.
Note: If the yellow Empty/Pause LED does not go out, reload the media
and try again.
Note: In the future, you may want to refer to the label located on the
inside of the media cover for directions on loading media.
Loading Fanfold Media
In fanfold printing, you place a stack of fanfold media at the rear of the
printer and feed it into the printer through a slot in the rear cover.
To load fanfold media
1 Open the printer.
2 Rotate the head lift lever clockwise to release the printhead.
3 Turn the supply roll retainer counterclockwise and slide it to the outer
end of the supply roll post. See the next illustration.
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Chapter 1— Getting Started Cd 39 Helvetica CondensedHelvetica
➤
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
Media access
➤
I
O
slot
Fanfold
media
44XXU008.eps
Head lift
lever
Edge
guide
Lower
media
guide
Supply
roll
post
➤
Supply
roll
retainer
➤
➤
4 Place the fanfold media slightly lower than the slot in the printer back
cover. Align the fanfold media with the label path through the printer.
Insert media through the slot at the rear of the printer and thread it over
the supply roll post.
5 Unscrew the edge guide and slide it to the outer edge of the lower media
guide. Screw it in place.
6 Pull down on the lower media guide to allow easy access to the media
path.
7 Insert the fanfold media through the printer mechanism as shown in the
previous illustration. The fanfold media passes over the supply roll post
and out the front opening of the printer.
8 Release the lower media guide and adjust the edge guide to position the
media firmly against the inside wall of the printer.
9 Slide the supply roll retainer up to the edge of the fanfold media and
turn the supply roll retainer clockwise until it locks firmly in place. This
action secures the media against the inside wall of the printer.
10 Rotate the head lift lever counterclockwise until it locks to engage the
printhead.
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Cd 39 Helvetica Condense Chapter 1— Getting Started
11 Replace the media cover.
12 Press the Feed/Pause button to advance one label through the printer.
The yellow Empty/Pause LED goes out.
Note: If the yellow Empty/Pause LED does not go out, reload the media
and try again.
Note: In the future, you may want to refer to the label located on the
inside of the media cover for directions on loading media.
Loading Thermal Transfer Ribbon
If you plan to print in thermal transfer mode, you must install thermal
transfer ribbon (TTR) on the ribbon supply hub after you install the
thermal transfer media. You also must use thermal transfer media and
change the media type setting. For help loading the media, see “Loading
Media Into the Printer” earlier in this chapter. To change the media type
setting, see “Configuring the Serial Port for Communications” in
Chapter 2.
Note: Save the packaging that your ribbon came in. Attached to the
ribbon packaging is a small label with a three-digit sensitivity number
printed on it. You need this information to set the correct media sensitivity
number. For help, see “Setting the Media Sensitivity Number” later in this
chapter.
The core of your thermal transfer ribbon is either made of cardboard or
plastic. You need to use the correct core-locking brackets for your ribbon
core. The printer ships from the factory with the cardboard core-locking
brackets already attached.
Note: If you do not use the correct core-locking brackets, you may
experience printing problems or possible damage to the printer.
To change the cardboard core-locking brackets to plastic core-locking brackets
1 Pull up on the middle of the cardboard core-locking bracket (P/N
065375), while pushing down on one end with your index finger, until
the end of the bracket is free of the ribbon hub.
2 Remove the other end of the bracket from the ribbon hub.
3 Slide one end of the plastic core-locking bracket (P/N 066792) into a
bracket slot on the ribbon hub.
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Chapter 1— Getting Started Cd 39 Helvetica CondensedHelvetica
4 Lift up on the middle of the bracket and use your index finger to slide
the other end of the bracket into the remaining bracket slot on the
ribbon hub.
Core-locking
bracket
Bracket slot
44XXU029.eps
To load thermal transfer ribbon
1 Make sure you have raised the printhead. If not, turn the head lift lever
clockwise until it releases the printhead.
2 Place the empty ribbon core that came with the printer onto the ribbon
rewind hub.
3 Detach the leader from the new thermal transfer ribbon roll and unwind
the end of the ribbon approximately 20.32 cm (8 in). The edge of the
ribbon has a leader (with an adhesive strip on the leader edge) for
guiding the ribbon through the printhead mechanism.
4 Slide the roll of thermal transfer ribbon onto the ribbon supply hub
with the ribbon roll winding clockwise.
5 Route the ribbon leader through the printer mechanism as shown in the
following illustration.
6 Attach the leader from the new thermal transfer ribbon roll to the
empty ribbon core using the adhesive strip on the leader edge.
Note: Make sure the ribbon runs above the upper media guide. The
shiny side of the ribbon must come in contact with the printhead.
7 Wind the ribbon rewind hub clockwise until the ribbon runs smoothly
through the printhead mechanism and the leader moves past the
printhead.
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Cd 39 Helvetica Condense Chapter 1— Getting Started
In
t
er
me
c
y
Empty ribbon
roll
Thermal transfer
ribbon
Feed/Pause
P
ower/
D
a
t
a
Ale
rt
Empty
/Pause
Intermec
4420
Upper media
guide
Ribbon suppl
hub
Head
hub
lift lever
Ribbon rewind
Printhead
44XXU028.eps
TTR assist
roller
8 Engage the printhead by rotating the head lift lever counterclockwise
until it locks.
9 Enable thermal transfer printing by setting DIP switch 8 on the bottom
bank of switches to the on position. Refer to “Configuring the Serial
Port for Communications” in Chapter 2 for DIP switch settings.
10 Press the Feed/Pause button to advance the ribbon through the printer.
The printer is now ready to print the hardware configuration test label.
Note: When replacing the thermal transfer ribbon roll in the future, use
the empty ribbon supply core as the new rewinder core.
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Printing the Hardware Configuration Test Label
You can print the hardware configuration test label to test the printer and
make sure it is operating correctly. The hardware configuration test label
lists the printer’s configuration and provides information on the status of
the printer hardware. Use this label for reference when connecting the
printer to your system.
To print the hardware configuration test label
1 Turn off the printer.
2 Press and hold the Feed/Pause button while you turn the printer on.
The Alert and Empty/Pause LEDs blink during the printer self-test.
3 Release the Feed/Pause button when the media starts moving. The
printer feeds out one or two blank labels and then prints the hardware
configuration test label.
Note: The hardware configuration label defines the above parameters.
Individual values vary between printers.
If you are unable to print a hardware configuration test label, see “Printer
Operation Problems” in Chapter 4.
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Setting the Media Sensitivity Number
The media sensitivity number (MSN) is important, because you use it to
optimize print quality and print speed. The three-digit MSN specifies the
amount of heat required by the printhead to image a label. The amount of
heat that each roll of media or ribbon requires is unique due to different
chemistries and manufacturing processes.
Intermec has developed heating schedules (the amount of heat required to
image a label) to produce the highest possible print quality for Intermec
media and ribbon combinations on Intermec printers. Look for the threedigit MSN on
• the side of the media roll. Use the last three digits (140 in the example)
of the 15 digit number stamped on the roll for the MSN.
• a small label attached to the roll of media.
• a small label attached to the plastic bag of your ribbon roll.
120066102605140
SENSITIVITY NUMBER
5✩7
605140
120066102
MSN: This illustration shows you where to find the MSN. Note that some ribbon rolls
have the MSN printed inside of the core.
44XXU032.eps
Use this three-digit number to optimize print quality and print speed on
the printer. You can achieve the best print quality on the 4420 or 4440
printer by using only Intermec ribbon and media products. This table lists
the default MSN:
Default MSNs
Media Type Default
Direct thermal media ( 2 to 5 ips) 470
Direct thermal media (6 to 8 ips) 720
Thermal transfer media (2 to 10 ips) 567
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Use the PrintSet software, your third-party software, or the Intermec
Printer Language (IPL) command set to change the MSN. If you do not
know the sensitivity numbers for your media or ribbon, use the PrintSet
Print Quality Assistant to help you choose the correct MSN. If you want
to see the current sensitivity setting of your printer, print out a software
configuration label.
To print a software configuration label
1 Turn off the printer.
2 Press and hold the Feed/Pause button while turning the printer on. The
printer prints out a hardware configuration label.
3 Set the DIP switches to print out the software test label.
Top Bank Turn off switches 1 through 6 and 8. Turn on switch 7.
Bottom Bank Turn off switches 1 through 8.
4 Hold the Feed/Pause button down for 1 second. The printer prints out
the software configuration label.
5 Return the DIP switches to their original settings.
6 Turn the printer off and then on again.
Setting the MSN for Intermec Media and Ribbon
The sensitivity number on each roll of thermal transfer media or ribbon
has an asterisk (*) in place of one of the digits. To optimize the sensitivity
number for thermal transfer media, you combine the digits as in this
example.
Example: Setting the Sensitivity Number
Media or Ribbon
Thermal transfer media 56* The asterisk reserves the third digit to
Thermal transfer ribbon 5*7 The asterisk reserves the second digit to
567 Optimized media sensitivity number
To set the sensitivity number for direct thermal media, use the three-digit
sensitivity number located on the roll of media or listed in the Direct
Thermal Media Sensitivity Settings table later in this chapter.
Sensitivity
Number
Description
identify the ribbon’s sensitivity number.
identify the media’s sensitivity number.
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To set the MSN with PrintSet
1 Start PrintSet on your PC.
2 Click the Media Type button.
The Media Type dialog box appears.
3 On the Print Quality Setup tab, enter your three-digit number in the
Media Sensitivity Number field.
4 Click OK.
5 Download your change to the printer by pressing the button to send
command updates to the attached printer.
Setting the MSN for Other Media and Ribbon
If you are not using Intermec media and ribbon, or you misplaced your
packaging with the three-digit sensitivity number label on it, you can set
the approximate sensitivity rating. The first column of the Direct Thermal
and Thermal Transfer Media Sensitivity Settings tables list the
approximate sensitivity settings. To achieve acceptable print quality, enter
the three-digit MSN (for example, 800).
If you are unsure of how to set the media sensitivity rating, start with the
highest setting, which provides the lowest energy (800 for thermal transfer
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 17
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Chapter 1— Getting Started Cd 39 Helvetica CondensedHelvetica
and 700 for direct thermal), and work your way down until you achieve
the best print quality.
Note: The hardware configuration label defines the above parameters.
Individual values vary between printers.
Use the maximum recommended print speed only as a guideline.
Optimize your individual print speed based on your media and the format
that you want to print. If you exceed the maximum recommended print
speed, you may notice reduced print quality.
Direct Thermal Media Sensitivity Settings
Approximate
Sensitivity
Ratings
700 Series High
Sensitivity
400 Series
Medium
Sensitivity
470 Duratherm Lightning-1 5 ips
460 European IR 5 ips
450 Duratherm IR Lightning-1 5 ips
440 European Thermal 5 ips
420 Duratherm Lightning-2 5 ips
100 Series Low
Sensitivity
170 European Tag 3 ips
160 Duratherm II Tag 3 ips
140 European Top 3 ips
130 Duratherm II-2 3 ips
Sensitivity
Setting
720 Duratherm Lightning Plus 2 8 ips
480 Duratherm Lightning IR Tag 5 ips
180 Duratherm II-1 3 ips
Direct Thermal Media
Maximum
Recommended
Print Speed
Thermal Transfer Media and Ribbon Sensitivity Settings
Approximate
Sensitivity
Ratings
800 Series High
Sensitivity (Paper)
854 Duratran TTR Paper
834 Duratran TTR Paper
18 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Sensitivity
Setting
864 European
Direct Thermal Media
Uncoated/Standard
Labels/Standard-1
Tags/Standard-1
Maximum
Recommended
Print Speed
8 ips
6 ips
6 ips
Page 29
Cd 39 Helvetica Condense Chapter 1— Getting Started
Thermal Transfer Media and Ribbon Sensitivity Settings (continued)
Approximate
Sensitivity
Ratings
600 Series
Medium
Sensitivity
(Plastic)
677 Duratran Syntran/Premium-7 6 ips
647 Duratran Tyvek/Premium-7 4 ips
643 European Tyvek/Premium 4 ips
633 European
627 Duratran
623 European Kimdura/Premium 6 ips
500 Series
Medium
Sensitivity (Paper)
565 European Premium
563 Duratran VG/Standard 4 ips
533 European Tag/Premium 6 ips
527 Duratran II Tag-7
513 European Coated/Premium 6 ips
300 Series Low
Sensitivity
(Plastic)
366 Super Premium
200 Series Low
Sensitivity
(Kapton)
236 Gloss Polyimide
226 Matte Polyimide
222 Matte Polyimide
Sensitivity
Setting
687 Duratran TTR Polyester or
567 Duratran II-1/Premium-7 10 ips
369 Super Premium
238 Gloss Polyimide
Direct Thermal Media
Valeron/Premium-7
Polyethelene/Premium
Kimdura/Premium-7
Paper/Premium
mil/Premium-7
Polyester/Super Premium-3
Polyester/Super Premium-7
(Kapton)/Gloss Super
Premium
(Kapton)/Super Premium-7
(Kapton)/Super Premium-7
(Kapton)/Matte Super
Premium
Maximum
Recommended
Print Speed
6 ips
8 ips
10 ips
7 ips
6 ips
5 ips
5 ips
3 ips
3 ips
3 ips
3 ips
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 19
Page 30
Installing the Printer
2
This chapter explains how to connect the printer to your PC or network
and configure the serial port for communications. This chapter covers
these topics:
• Connecting the printer to your system
• Configuring the serial port for communications
• Communicating with the printer
• Using PrintSet to test communications
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 21
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Chapter 2— Installing the Printer Cd 39 Helvetica Condensed
s
Connecting the Printer to Your System
You can connect the printer to a PC, a local area network, an AS/400 (or
other midrange), or a mainframe. This section explains how to connect the
printer to any of these systems.
You can use any of these three ports on the rear of the printer:
• Serial communications port
• Parallel port
• Optional I/O board port (if you have an interface card installed)
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
I
O
Optional I/O
board port
Serial communication
port
Parallel port
44XXU012.eps
Printer ports: This illustration shows you where to connect your system to the printer.
Connecting the Printer to a PC
You can connect the printer to either a serial (COM) port or a parallel port
on your PC. You must provide the correct cables for connecting the
printer. Contact your Intermec representative for ordering assistance if you
do not have the appropriate cables.
22 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Cd 39 Helvetica Condensed Chapter 2— Installing the Printer
Connecting the Printer to a PC Serial Port
To connect the 4420 or 4440 to your PC serial port, you need a shielded
EIA RS-232, RS-422, or RS-485 electrical interface with a 25-pin D-style
subminiature connector. You can purchase the Intermec serial 9F-25M
null modem cable (P/N 048693) or purchase a compatible cable from
your local computer store.
Currently, Intermec does not offer a cable for the RS-422 interface.
However, you will find a schematic in Appendix C that you can use to
purchase or make your own cable. Also see Appendix C for the RS-232,
RS-422, and RS-485 serial port assignments.
To connect the printer to a PC serial port
1 Turn off the printer.
2 Plug the 25-pin connector into the serial communications port on the
rear of the printer.
3 Plug the other end of the cable into a serial port on the PC.
4 If necessary, change the PC serial port configuration to match the
printer. See “Configuring the Serial Port for Communications” later in
this chapter for more information.
Connecting the Printer to a PC Parallel Port
If you are using a parallel port to communicate with the printer, you need
a parallel cable to run between the printer and the PC. You can purchase
the Intermec IEEE 1284 parallel cable (P/N 590124) or purchase a
compatible cable from your local computer store.
To connect the printer to a PC parallel port
1 Turn off the printer.
2 Plug the parallel interface connector into the parallel communications
port on the rear of the printer.
3 Plug the other end of the cable into a parallel port on the PC.
Connecting the Printer to a Network
You can connect the printer to Novell NetWare networks, Ethernet
networks, token ring networks, or other TCP/IP networks. To connect the
printer to a network, you must have an interface card (for example,
EasyLAN 10i2) installed. Ethernet, coax, and twinax cards are field or
factory installed.
If you need to change the printer’s communications parameters, follow the
procedures in “Configuring the Serial Port for Communications” later in
this chapter.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 23
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Chapter 2— Installing the Printer Cd 39 Helvetica Condensed
Connecting the Printer to an AS/400
To connect the printer directly to an AS/400 or midrange computer, you
need
• a twinax adapter card (P/N 067879).
• a twinax cable equivalent to IBM part number 7362267 or 7362062.
The maximum cable length for the twinax interface is 1,525 meters
(5,000 feet).
If you did not order the twinax card to be installed at the factory, contact
your local Intermec representative to have one installed in the optional I/O
board port of the printer.
For help on cabling and communications, see the manual that comes with
the twinax adapter card.
Note: If you are using a midrange computer other than the AS/400, refer
to your system documentation for information on cabling and setting up
communications.
Connecting the Printer to a Mainframe
To connect the printer directly to an IBM mainframe, you need
• a coax adapter card (P/N 067880).
• a coax cable equivalent to IBM part number 2577672 or 1833108.
If you did not order the coax card to be installed at the factory, contact
your local Intermec representative to have one installed in the optional I/O
board port of the printer.
The maximum cable length allowed is 1,500 meters (4,920 feet). See the
IBM specification Installation and Assembly of Coaxial Cable and Accessories,
part number GA27-2805-4, for further information.
For help on cabling and communications, see the manual that comes with
the coax adapter card.
Cabling in Noisy Electrical Environments
The items listed below create noisy electrical environments that can
disrupt data communications between your host computer and the printer:
• Large power transformers
• Large electrical motors
• Arc welders
• Motor controllers
• Switch gears
24 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Cd 39 Helvetica Condensed Chapter 2— Installing the Printer
If any of these items are near the printer, you may want to try any of the
following suggestions to reduce the effects of electrical noise. If you need
help eliminating noise, ask your Intermec representative for assistance.
• Always use shielded cable. Connect the cable and shield to the metal
backshells on the cable connectors and fasten the connectors to the serial
ports using screws.
• Install ferrite cable clamps.
• Connect the printer chassis ground to the building ground. You will
find the chassis ground on the ground pin of the printer power cord.
Configuring the Serial Port for Communications
You need to configure the serial port of the printer to match the
configuration of your PC or network controlling device. If the printer’s
default settings do not match, use the DIP switch settings table to
configure the serial port.
Note: You need to configure the printer serial port for 8 data bits if you
want to print code pages or 8-bit ASCII character sets. Also, use
XON/XOFF protocol for Ready/Busy buffer control.
To configure the printer serial port
1 Use the following DIP Switch Settings Descriptions table to locate the
DIP switches you use to configure the serial port.
2 Use a small straight-slot screwdriver to set the appropriate DIP switches.
For example, if you want to change the media type to thermal transfer,
set DIP switch 8 on the bottom bank of switches to the on position.
3 Turn the printer power off and then on for the configuration changes to
take effect.
Note: Make sure you set all Multi-Drop switches to off if you are not
using a Multi-Drop network.
DIP Switch Settings Descriptions
Parameter Description
Baud rate The rate, in bits per second, at which the host exchanges data with
the printer.
Parity Adds one bit (1 or 0) to the character to make the sum of bits always
odd or even.
Data bits The number of bits (7 or 8) that represent the ASCII characters.
Batch takeup Enables or disables the optional batch takeup/self-strip motor.
Multi-Drop
address
Unique address for each device connected with Multi-Drop
protocol.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 25
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Chapter 2— Installing the Printer Cd 39 Helvetica Condensed
DIP Switch Settings Descriptions (continued)
Parameter Description
Protocol The transmission standards for communication between the
printer and each connecting device.
Media type Enables the printer to work with either direct thermal or thermal
transfer media.
O = OFF
1 = ON
Baud Rate Selection
Number of Data Bits
19,200
9,600
4,800
2,400
1,200
38,400
57,600
115,200
Parity Selection
Even
Odd
None
None
7 Bit
8 Bit
Reserved
BatchTakeup
Disabled
Enabled
*
*
*
*
Default settings are noted with an
Top Bank Switch Number
OFF
ON
1 2 3 4 5 6 7 8
O
O
O
1
O
O
O
1
O
1
1
O
O
O
1
1
O
1
O
1
1
1
1
1
O
1
O
1
*
Bottom Bank Switch Number
OFF
O = OFF
1 = ON
Multi-Drop Address Selection
O
O
1
1
O
1
O
O
1
XON/XOFF Industry Standard
Protocol Selection
XON/XOFF Intermec Standard
Intermec auto Discriminate
Intermec Multi-Drop
ON
1 2 3 4 5 6 7 8
O
A
*
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
0
1
2
3
4
5
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
O
1
*
O
O
O
O
O
O
O
O
O
1
O
O
O
1
O
O
O
O
1
O
O
O
1
O
O
1
1
O
O
1
1
1
O
O
O
1
O
O
O
1
O
1
O
1
O
1
O
1
O
O
1
1
O
O
1
1
O
1
1
1
O
1
1
O
1
O
O
O
1
O
O
O
1
1
O
O
1
1
O
O
1
O
1
O
1
O
1
O
1
1
1
O
1
1
1
1
1
O
O
1
1
O
O
1
1
1
O
1
1
1
O
1
1
O
1
1
1
O
1
1
1
1
1
1
1
1
1
O
O
O
1
1
O
1
1
DIP switch settings: These charts illustrate the settings for the DIP switches on the top
and bottom banks. For a description of each setting, see the DIP Switch Settings
Descriptions table earlier in this chapter.
26 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Media Type
Direct Thermal
Thermal Transfer
*
Default settings are noted with an
O
1
*
44XXU020.eps
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Cd 39 Helvetica Condensed Chapter 2— Installing the Printer
Communicating With the Printer
Now that your printer is connected to your system, you are ready to print
labels by downloading data from the host to the printer. Downloading is
the universal term used to describe the transfer of information from the
host to any connected peripheral device, such as the printer. When you
transfer data from your printer to the host, you are performing a process
called uploading.
You can use several methods to download information in your data
collection system. This section describes three different ways to
communicate with the printer:
1 Using the PrintSet software
2 Using third-party software
3 Using Intermec Printer Language (IPL) commands
Using the PrintSet Software
You can install the PrintSet application software from the Printer
Companion CD that shipped with the printer. Use PrintSet to easily
configure your printer from your PC. You can also use PrintSet to
• download graphics and fonts (including TrueType).
• print test labels.
• modify and download configuration files.
Refer to the online help for information on using PrintSet.
Using Third-Party Software
You can use third-party software to set many of the printer parameters.
You can configure the parameters that your software does not set by using
the printer command set or the configuration DIP switches.
Use your third-party software to create label formats and convert graphics
into a user-defined character (UDC) format that the printer can interpret.
Refer to your third-party documentation and the IPL Programming Reference Manual (P/N 066396) for more information.
Using Intermec Printer Language (IPL) Commands
You can create labels by downloading formats (designs) and data with IPL
commands. You can use the IPL commands to perform any function or
activate any feature of the printer except for those features or functions
that you set with the DIP switches.
For help using IPL commands, see the IPL Programming Reference Manual.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 27
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Chapter 2— Installing the Printer Cd 39 Helvetica Condensed
Using PrintSet to Test Communications
If you would like to test communications between your host and the
printer, you can use PrintSet to download a test label.
To print the test label
1 Start PrintSet on your PC.
2 Click the Test Print button.
3 Select the Test Label option button.
4 Select either the Text or the Bar Code option button.
If you select to print text, you can choose a font in the Select Printer
Font list box.
If you select to print a bar code, you can choose a symbology in the
Select Symbologies list box.
5 Click the Print button. Your printer prints out a test label.
For example, if you chose to print a bar code with the Code 39
symbology, your printer prints out a label similar to this one:
*0123456789*
*0123456789*
*0123456789*
*0123456789*
44XXU033.eps
28 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Page 38
Maintaining the Printer
3
This chapter explains how to clean and maintain the printer. Even though
the printers can withstand harsh environments, you must clean them on a
regular basis to maximize performance. It is very important to perform the
maintenance procedures if you expose the printer to dirt or debris. This
chapter covers these topics:
• Inspecting the printer
• Maintenance schedule
• Cleaning the printhead
• Cleaning the printer covers
• Cleaning the rollers and tear bar
• Cleaning the media guides and media path
• Cleaning the label sensors
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 29
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Chapter 3— Maintaining the Printer Cd 39 Helvetica Condensed
Inspecting the Printer
Inspect the printer and the rest of your data collection system equipment
on a regular basis. Your inspection should include these tasks:
• Make sure you have properly grounded the printer.
• Inspect the work environment. Large electric motors, welders, and
switching equipment can affect printer performance.
• Check the data collection network regularly for loose wires or poorly
installed connections. Be sure to replace corroded wires.
Maintenance Schedule
Clean the printer regularly to maintain the quality of the labels and extend
the life of the printer. This table contains suggestions for cleaning the
printer. Use the following illustration to locate the parts you need to clean.
Printer Maintenance Schedule
Printer Component Maintenance Period
Thermal printhead Inspect after every roll of media. Clean after every
roll of media (6,000 in or 152 m) or ribbon
(18,000 in or 457 m). Clean more often if
necessary.
Printer Cover (not shown) Clean as necessary.
Drive roller and tear bar
Media path (not shown)
Edge guide
Upper media guide
Lower media guide
Thermal transfer ribbon
(TTR) assist roller
Label gap sensor (not shown)
Label mark sensor (not shown)
Clean after every six rolls of media. If you are using
hi-tack adhesive, you must clean after every roll of
media. Clean more often in environments that are
harsh or dusty.
30 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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I
n
t
er
me
c
TTR assist
a
roller
Tear bar
Drive
roller
Cd 39 Helvetica Condensed Chapter 3— Maintaining the Printer
Feed/Pause
Power/Data
Alert
Empty/Pause
Intermec
4420
Upper medi
guide
Lower media
guide
Printer parts: This illustration shows the printer parts that need to be cleaned. For a
maintenance schedule of each part, see the Printer Maintenance Schedule table earlier
in this chapter.
Tools for Cleaning the Printer
To clean the printer safely and effectively, use these items:
• Cleaning card (P/N 1-110501-00)
• Cotton swabs
• Isopropyl alcohol
• Clean lint-free cloth
• Soft bristle brush or vacuum cleaner
• Soapy water or mild detergent
The following procedures explain how to access the printer parts and clean
them without causing any harm to the printer or yourself.
Thermal
printhead
Edge
guide
44XXU035.eps
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 31
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Chapter 3— Maintaining the Printer Cd 39 Helvetica Condensed
Switch off the printer power and remove the power cord before
cleaning any part of the printer.
Avertissement: Mettez l’imprimante hors tension et débranchez le
câble d’alimentation avant de nettoyer une parte de l’imprimante.
Cleaning the Printhead
In order for the printhead to provide good print quality, it must maintain
close contact with the media. Therefore, cleaning media debris from the
printhead is very important. Clean after every roll of media (152 m or
6,000 in) or ribbon (457 m or 18,000 in). Clean more often if necessary.
There are two ways to clean the printhead:
• Use the cleaning card.
• Use a cotton swab and isopropyl alcohol.
Do not use sharp objects such as knives or screwdrivers to scrape the
printhead clean. Cleaning with sharp objects will damage the
printhead.
Attention: N’utilisez pas d’objets pointus tels que couteaux ou
tournevis pour nettoyer la tête d’imprimante. Nettoyer avec des objets
pointus endommagera la tête d’imprimante.
To clean the printhead using the cleaning card
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Disengage the printhead by rotating the head lift lever clockwise until
the printhead releases. This raises the printhead so that you can clean it.
4 Remove the media and ribbon.
5 Open the pouch and remove the cleaning card.
32 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Cd 39 Helvetica Condensed Chapter 3— Maintaining the Printer
6 Insert the cleaning card into the printer following the media path.
Head lift
lever
Cleaning
card
Label
gap
sensor
Edge
guide
Upper
media guide
Lower
media guide
44XXU030.eps
7 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
8 Use one hand to hold the printer and use the other hand to pull the
cleaning card forward until you have pulled the entire card through the
media path.
9 Repeat Steps 6 through 8.
10 Dispose of the cleaning card properly.
11 If you are finished cleaning, replace the media cover.
To clean the printhead using a cotton swab and isopropyl alcohol
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Disengage the printhead by rotating the head lift lever clockwise until
the printhead releases. This raises the printhead so that you can clean it.
4 Remove the media and ribbon if necessary.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 33
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Chapter 3— Maintaining the Printer Cd 39 Helvetica Condensed
Intermec
5 Use a cotton swab moistened with alcohol to remove any dirt, adhesive,
or debris from the print surface on the bottom of the printhead.
Feed/Pause
Power/
D
a
ta
Al
e
rt
Empty/Pause
Intermec
4420
Printhead
6 Wait 5 to 10 seconds for the print surface to dry. Replace the media and
ribbon.
7 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
8 If you are finished cleaning, replace the media cover.
Cleaning the Printer Covers
Clean the printer covers with a general purpose cleaner (soapy water or
mild detergent). Do not use abrasive cleansers or solvents. Be sure to clean
the transparent panel on the media cover so that the media supply inside
the printer is visible when you close the cover.
Cleaning the Rollers and the Tear Bar
Cleaning the rollers and the tear bar preserves print quality by ensuring
close contact between the media and the printhead.
Head
lift
lever
44XXU037.eps
34 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Cd 39 Helvetica Condensed Chapter 3— Maintaining the Printer
Int
e
rmec
Inter
m
ec
To clean the rollers and tear bar
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Rotate the head lift lever clockwise to release the printhead.
4 Remove media and ribbon (if necessary).
5 Clean the rollers by using a cloth moistened with isopropyl alcohol.
Move the cloth over the rollers in a side-to-side motion as shown. Make
sure to rotate the rollers so that you can clean all areas.
Note: Rotate the TTR assist roller toward you to clean the entire drive
roller surface.
TTR assist
roller
F
e
ed/Pause
Feed/Pause
Intermec
A Litton Company
Power
/D
a
ta
Alert
Empty
/Pause
Intermec
4420
Head lift
lever
Drive
44XXU038.eps
roller
Tear
bar
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 35
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Chapter 3— Maintaining the Printer Cd 39 Helvetica Condensed
I
ntermec
a
6 Clean both sides of the tear bar with a cloth dampened with isopropyl
alcohol. Remove all traces of dust, paper, and adhesive.
7 Replace the media and ribbon.
8 Engage the printhead by turning the head lift lever counterclockwise
until the printhead locks.
9 If you are finished cleaning, replace the media cover.
Cleaning the Media Guides and Media Path
You should clean the media guides and media path regularly to keep debris
off the media surface and printhead where irregularities can spoil print
quality or damage the printhead. Cleaning the guides also prevents the
media from skewing or improperly tracking as it travels through the media
path, which can result in smeared images and print off the side of the label.
Always clean the media guides immediately after a label jam in the printer.
To clean the media guides and media path
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Remove the media and ribbon (if necessary).
4 Pull down on the lower media guide to open up the media path.
Feed/Pause
P
owe
r/Da
ta
Al
e
rt
Empty/Pause
Intermec
4420
Lower
media
guide
Upper medi
guide
36 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Media
path
44XXU039.eps
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Cd 39 Helvetica Condensed Chapter 3— Maintaining the Printer
5 Clean the lower media guide by using a lint-free cloth moistened with
isopropyl alcohol as shown in the following figure.
Note: The lower media guide is spring loaded. You must hold it open to
clean.
6 Use the cloth moistened with isopropyl alcohol to clean the upper
media guide. Be sure to remove all traces of debris.
7 Remove all traces of dust, paper, and adhesive from the media path with
a soft bristle brush or vacuum.
8 Clean the flat surfaces of the media path (including the edge guide) with
a lint-free cloth and isopropyl alcohol.
9 Release the lower media guide.
10 If you are finished cleaning, replace the media cover.
Cleaning the Label Sensors
Two label sensors on the printer require regular cleaning:
• Label mark
• Label gap
To clean the label sensors
1 Turn off the printer and remove the power cord.
2 Remove the media cover.
3 Disengage the printhead by rotating the head lift lever clockwise until
the printhead releases.
4 Remove the media and ribbon (if necessary).
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 37
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Chapter 3— Maintaining the Printer Cd 39 Helvetica Condensed
5 Clean the label mark sensor with a cotton swab moistened with
isopropyl alcohol.
Label mark
sensor
Drive
roller
Cotton
swab
Upper media
guide
(underside)
Label gap
sensor
Cleaning
brush
Lower
media guide
44XXU040.eps
6 Pull down on the lower media guide to expose the label gap sensor.
Using a cleaning brush or vacuum, remove all debris and dust from the
label gap sensor.
7 Clean the upper and lower label gap sensor with a cotton swab and
alcohol.
8 Replace the media and ribbon.
9 Engage the printhead by rotating the head lift lever counterclockwise
until it locks in place.
10 If you are finished cleaning, replace the media cover.
38 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Page 48
Troubleshooting the Printer
4
This chapter provides some hints for troubleshooting error messages that
the printer sends to the host and problems you may experience with the
printer. This chapter covers these topics:
• Troubleshooting checklist
• Printer operation problems
• Printer quality problems
• Communication problems
• Preventing data loss
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 39
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Chapter 4— Troubleshooting the Printer
Troubleshooting Checklist
You may have printer operation, print quality, or printer communications
problems at some time during the life of the printer. It is easy to fix most
of the problems and consequently not delay operation of the printer for
very long.
To troubleshoot the printer
1 First try cleaning the printer components and checking all of the
connections. See Chapter 3, “Maintaining the Printer,” for details.
2 If cleaning the printer and checking the connections does not solve the
problem, use the following tables to locate the symptom. Follow the
solution in the table to fix the problem.
If you receive an error message, refer to the IPL Programming Reference Manual (P/N 066396) for a complete list of error messages and their
solutions. An electronic copy of the IPL Programming Reference Manual is
available on the Internet at www.intermec.com.
If the problem persists, contact an Intermec customer service
representative. In the U.S.A. call 1-800-755-5505, and in Canada call 1800-668-7043. If you are an international customer, contact your local
Intermec representative.
Printer Operation Problems
If the printer is not operating correctly, try locating the problem in the
table below:
Printer Operation Problems
Symptom Possible Causes Solution
No power or loss of power. You have damaged or disconnected the
AC power cable.
Printer circuit breaker tripped. Turn the printer off and back on again.
Labels stop feeding through
the printer.
You have loaded the label stock
You have set the printer for continuous
Media is sticking to the paper path. Clear any extraneous material from the paper
Printer is out of media. Load new media. For help, see “Loading
incorrectly.
label stock.
Make sure you have plugged the power cable
into both the printer and an outlet or power
strip. Replace the cable if damaged.
Media Into the Printer” in Chapter 1.
Check the media path. For help, see
“Loading Media Into the Printer” in
Chapter 1.
Use PrintSet to check the configuration
settings. If the settings are incorrect, use
PrintSet to change the settings.
path and clean it thoroughly. Refer to
Chapter 3, “Maintaining the Printer.”
40 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Chapter 4— Troubleshooting the Printer
Printer Operation Problems (continued)
Symptom Possible Causes Solution
Printer slows down. You have incorrectly set the image bands
or print speed.
Printer has aborted and reset the print
speed and image bands.
The Alert LED flashes and
printing stops.
Media fault. The printhead is up. Make sure the printhead is down. The head
Sensor type set incorrectly. Configure the printer for the correct sensor,
You have incorrectly loaded the media. Try reloading the media. For help, see
Printer is out of media. Load new media. For help, see “Loading
One of the sensors is incorrectly located. Adjust the label gap sensor or the label mark
Media type is set incorrectly. Make sure the DIP switch for media type is
Test configuration label
does not print.
Media fault. See possible media fault causes and solutions
You have configured the printer for self-
Printer is not
communicating, not
printing, or not printing
properly.
Printhead has overheated. Leave printer alone until it has time to cool
You have incorrectly loaded the media. Try reloading the media. For help, see
strip media.
Corrupt or incorrect information in the
printer memory.
Use PrintSet to change the image bands or
print speed settings.
Use PrintSet to change the image bands or
print speed settings.
down. It will resume printing on its own.
lift lever should be almost straight up and
down (in the 1 o’clock position). Press the
Feed/Pause button to resume printing.
either label gap or label mark sensor. Use
PrintSet to configure the correct sensor.
“Loading Media Into the Printer” in
Chapter 1.
Media Into the Printer” in Chapter 1.
sensor to the correct location for the label
stock you are using. For help, see “Adjusting
the Label Gap Sensor” or “Adjusting the
Label Mark Sensor” in Chapter 5.
set correctly. For help, see “Configuring the
Serial Port for Communications” in
Chapter 2.
“Loading Media Into the Printer” in
Chapter 1.
above.
Set the printer to the default configuration
using the DIP switches. For help, see
“Connecting the Printer to a Power Source”
in Chapter 1.
Reset the memory to return the printer to its
default configuration. For help, see “Using
Memory Reset” in Chapter 6. After you reset
the memory, power off the printer and
return the DIP switches to the required
setting. For help, see “Configuring the Serial
Port for Communications” in Chapter 2.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 41
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Chapter 4— Troubleshooting the Printer
Print Quality Problems
If the labels are not being printed properly, check the following table to
locate the symptom and correct the problem.
Print Quality Problems
Symptom Possible Causes Solution
Blotches printing on labels. Dirty printhead. Clean the printhead. For help, see “Cleaning
the Printhead” in Chapter 3.
Dirty media path or rollers. Clean the media path. For help, see
“Cleaning the Media Guides and Media
Path” in Chapter 3.
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
ensure superior print quality and product
performance.
Printing is too light or too
dark.
Incorrect media sensitivity setting. Change sensitivity setting to match the type
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
Dirty printhead. Clean the printhead. For help, see “Cleaning
Printing not aligned on
label.
Labels are not stopping at
the right point for removal.
Print quality is poor. Incorrect media sensitivity setting. Change sensitivity setting to match the type
Incorrect darkness control setting. Adjust the darkness adjust control. For help,
Print speed exceeds the capability of the
Printhead, platen roller, or label path are
Incorrect darkness adjust control setting. Adjust the control to achieve the best print
quality. For help, see “Adjusting the Print
Darkness” in Chapter 5.
of media you are using (for help, see “Setting
the Media Sensitivity Number” in Chapter
1). If you set the sensitivity setting correctly,
try changing the dark adjust.
ensure superior print quality and product
performance.
the Printhead” in Chapter 3.
Printer is misfeeding media. Make sure you have correctly installed the
media. For help, see “Loading Media Into
the Printer” in Chapter 1.
Incorrect label rest point setting. Adjust the label rest point. For help, see the
PrintSet online help or the IPL Programming Reference Manual.
of media you are using. If you set the
sensitivity setting correctly, try changing the
print darkness. For help, see the PrintSet
online help or the IPL Programming Reference Manual.
see “Adjusting the Print Darkness” in
Chapter 5.
Lower the print speed or use Intermec media
media.
dirty.
recommended for the print speed.
Clean printhead, platen roller, and label path
as described in Chapter 3, “Maintaining the
Printer.”
42 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Chapter 4— Troubleshooting the Printer
Print Quality Problems (continued)
Symptom Possible Causes Solution
Print quality is poor.
(continued)
Poor quality label or ribbon stock. Use only Intermec label and ribbon stock to
Ribbon wrinkling. Check to make sure that you installed the
Ribbon installed upside down. Make sure you installed the ribbon correctly.
You are using the wrong core-locking
Direct thermal/thermal transfer switch set
You have exceeded the maximum
Media may be slipping against the platen
The printer skips labels
randomly or sends an
intermittent error.
The label gap sensor is not in the correct
Label prints too close to
front or back edge of label.
Continuous media fault
light.
Uneven print contrast (density). Adjust the bias adjust screw. See “Correcting
Uneven Print Quality” in Chapter 5.
ensure superior print quality and product
performance.
ribbon correctly. For help, see “Loading
Thermal Transfer Ribbon” in Chapter 1.
Adjust the bias adjust screw. See “Correcting
Uneven Print Quality” in Chapter 5.
For help, see “Loading Thermal Transfer
Ribbon” in Chapter 1.
Use the plastic core-locking brackets for
bracket on the ribbon hub.
in the wrong position.
recommended print speed.
roller causing the printing to compress.
The label format extends beyond the label
length.
position.
The top of form position is not adjusted
properly.
The label mark sensor is not in the correct
position.
plastic core ribbons and the cardboard corelocking brackets for cardboard core ribbons.
For help, see “Loading Thermal Transfer
Ribbon” in Chapter 1.
Set the switch for the type of media you are
using. For help, see “Loading Media Into the
Printer” in Chapter 1.
Reduce the print speed.
Switch to approved media or clean the
printhead and platen roller as described in
Chapter 3, “Maintaining the Printer.”
Edit the format to ensure that the text fits on
the label.
Properly position the label gap sensor. For
help, see “Adjusting the Label Gap Sensor”
in Chapter 5.
Use the top of form switch to adjust the top
of form position. For help, see “Fine-Tuning
the Top of Form Position” in Chapter 5.
Properly position the label mark sensor. For
help, see “Adjusting the Label Mark Sensor”
in Chapter 5.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 43
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Chapter 4— Troubleshooting the Printer
Communication Problems
If the printer is not receiving downloaded data, try the solutions in the
following table.
Communications Problems
Symptom Possible Causes Solution
Printer does not
communicate with the host.
Damaged or incorrect I/O cable. Check the connections at both ends or
Serial port is incorrectly configured. Make sure the printer’s serial port settings
match those of the host. Print a software test
configuration label as explained in “Using
Test and Service Mode Procedures” in
Chapter 6 to check the serial port settings.
replace the cable. See Appendix C for cable
information.
Preventing Data Loss
Several problems can cause data loss or communications problems on the
printer. Data loss can result in printing errors or missing field data.
The printer is a serial ASCII device. It communicates with the host
through an ASCII serial communications I/O port. Hardware
handshaking involves the use of a hardware wire. Software handshaking
involves a two-way datalink between the devices. The two devices
communicate with each other without losing data through the use of
handshaking. The printer sends both forms of handshaking simultaneously
when the printer’s input buffer is full. Any loss of data can cause printing
errors or missing data.
Hardware handshaking uses pins 11 or 20 of the RS-232 interface to
control data flow. When the printer is using Intermec Standard protocol,
it holds pins 11 and 20 high when it is ready to receive data. The printer
holds the pins low when it is in one of the following conditions:
• Buffer full
• Ribbon fault
• No label stock
• Label at strip pin
The printer uses XON/XOFF protocol for software handshaking. When
the input buffer is full, the printer transmits an XOFF character. This
character alerts the host to the fact that the printer buffer is full and cannot
receive any more data. When the printer is ready to receive more data, it
sends the XON character.
44 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Chapter 4— Troubleshooting the Printer
To check for communications problems
1 Check the cabling from the printer to the host system.
2 Check the communications interfacing of the devices connected to the
printer.
3 Check the printer for proper electrical operation of the I/O port.
4 Ensure the host system is not overrunning the printer input buffers.
5 Ensure the data string being sent to the printer contains the correct
information.
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Optimizing Printer
5
This chapter explains how to optimize and maintain print quality. This
chapter covers these topics:
• Correcting uneven print quality
• Adjusting the print darkness
• Fine-tuning the top of form position
Performance
• Adjusting the label gap sensor
• Adjusting the label mark sensor
• Using the printer memory efficiently
• Increasing throughput
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 47
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Chapter 5— Optimizing Printer Performance
I
n
te
r
me
c
Optimizing and Maintaining Print Quality
Intermec designed and configured the printer to provide the best possible
print quality for both direct thermal and thermal transfer media. If
necessary, you can manually adjust the printer to perform registration tasks
such as correcting uneven print quality.
Correcting Uneven Print Quality
You may experience problems in print quality (ribbon wrinkling or light
print on one side of the label) if the printhead is not making even contact
with the label stock. This condition can happen with any size label stock,
but is most common when using narrow label stock.
To achieve the best print quality, adjust the bias adjust screw each time
you use media of a different width.
Note: You must properly adjust the bias adjust screw to prevent premature
printhead failure and excessive platen wear.
To adjust the bias adjust screw
1 Remove the media cover and locate the bias adjust screw.
Feed/Pause
Pow
e
r
/
D
a
t
a
Al
e
rt
Empty
/Pause
Intermec
4420
44XXU043.eps
Bias adjust
screw
48 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Chapter 5— Optimizing Printer Performance
2 To compensate for uneven print quality, use a straight-slot screwdriver
to turn the bias adjust screw as shown.
Adjusting the bias adjust causes the printhead to rest evenly on the drive
roller and results in even print quality.
If printing is light on
the right side of label,
turn the bias adjust screw
counterclockwise.
3 Replace the media cover.
Adjusting the Print Darkness
Use the darkness adjust control in combination with the Print Darkness
adjustment in PrintSet to fine-tune the darkness of print on the labels. The
fine adjustments compensate for variations in the media (“lot to lot”), the
printhead, or the printer. Set the darkness adjust control after you enter
the media sensitivity number.
For the best results in adjusting the print darkness (energy to the
printhead), perform these procedures in order:
1 Set the correct sensitivity number.
If printing is light on the
left side of label, turn the
bias adjust screw clockwise.
44XXU044 .eps
2 Adjust the manual darkness adjust control on the back of the printer.
3 Adjust the Print Darkness setting in PrintSet.
To adjust the manual darkness adjust control
1 Locate the darkness adjust control on the back of the printer.
2 Use a small straight-slot screwdriver to adjust the print darkness:
• To increase the print darkness, turn the control clockwise.
• To decrease the print darkness, turn the control counterclockwise.
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Chapter 5— Optimizing Printer Performance
The print darkness adjust in PrintSet is similar to the dark adjust available
on a copier. An increase in print darkness increases the energy to the
printhead and results in darker print. A decrease in print darkness
decreases the energy to the printhead and results in lighter print.
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8
I
O
Screwdriver
44XXU046.eps
To adjust the print darkness with PrintSet
1 Start PrintSet on your PC.
2 Click the Media Type button:
The Media Type dialog box appears.
3 On the Print Quality Setup tab, adjust the Print Darkness slider bar
until the setting that you want appears underneath it.
50 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Chapter 5— Optimizing Printer Performance
You can adjust the print darkness from +10 to -10.
4 Click OK.
5 Download your change to the printer by pressing the button to send
command updates to the attached printer.
Fine-Tuning the Top of Form Position
If the label format prints too close to the front or back edge of the label,
you can fine-tune the position with the top of form (TOF) switch. The
TOF switch controls the position of the format forward or backward along
the length of the label.
Only use the TOF switch to fine-tune the label format position after you
design the label. Use PrintSet or the IPL top of form command to control
the default TOF setting. For help on using the top of form command, see
the PrintSet online help or the IPL Programming Reference Manual (P/N
066396).
The printer returns to the default TOF setting when you
• cycle printer power.
• lift the printhead.
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Chapter 5— Optimizing Printer Performance
1 2 3 4 5 6 7 8
1 2 3 4 5 6 7 8
I
O
44XXU045.eps
TOF switch: The TOF switch is a small rocker switch located on the lower outboard
plate of the printer.
To move a label format backward with the TOF switch
Note: You will see the new format position on the second label you print
after pressing the TOF switch.
You notice that the format is printing toward the front part of the label.
Label direction from printer
New Product Name
Item code:
New Product Name
Item code:
New Product Name
Item code:
New Product Name
Item code:
44XXU047.eps
52 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Chapter 5— Optimizing Printer Performance
1 Remove the media cover.
Note: Do not raise the printhead while adjusting the TOF position.
2 Press on the back part of the TOF switch. Each time you press the TOF
switch, you move the label format backward 0.127 mm (0.005 in).
44XXU059.eps
3 Press the TOF switch repeatedly until the format moves backward to
the correct position on the label.
New Product Name
Item code:
Label direction from printer
New Product Name
Item code:
New Product Name
Item code:
44XXU056.eps
New Product Name
Item code:
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 53
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Chapter 5— Optimizing Printer Performance
To move a label format forward with the TOF switch
You notice that the format is printing toward the back part of the label.
New Product Name
Item code:
1 Remove the media cover.
Label direction from printer
New Product Name
Item code:
New Product Name
Item code:
44XXU057.eps
New Product Name
Item code:
Note: Do not raise the printhead while adjusting the TOF position.
2 Press on the front part of the TOF switch. Each time you press the
TOF switch, you move the label format forward 0.127 mm (0.005 in).
3 Press the TOF switch repeatedly until the format moves forward to the
correct position on the label.
New Product Name
Item code:
Adjusting the Label Gap Sensor
Label direction from printer
New Product Name
Item code:
New Product Name
Item code:
New Product Name
Item code:
44XXU060.eps
If you experience problems such as the printer skipping labels or the
printer stopping and the yellow LED flashing, you may need to adjust the
label gap sensor. You are most likely to experience any of these problems if
you are using very narrow label stock and the label gap sensor is not in the
correct position. You can adjust the label gap sensor from 0 to 2.5 cm (0
to 1.0 in) from the inner edge of the printer.
54 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Chapter 5— Optimizing Printer Performance
g
Note: Intermec sets the label gap sensor to 1.3 cm (0.5 in) from the inner
edge of the printer at the factory. You should be able to leave it in this
position for most labels wider than 2.5 cm (1.0 in).
To adjust the label gap sensor
1 Remove the media cover.
2 Turn the label gap sensor knob approximately 1/2 turn
counterclockwise to free the sensor for adjustment.
3 Slide the label gap sensor knob to the position where the label gap
sensor is optimized for the label stock.
Here are some guidelines for you to follow:
• If the labels are less than 2.5 cm (1.0 in) wide, position the label gap
sensor in the middle of the label.
• If the labels are greater than 2.5 cm (1.0 in)wide, position the label
gap sensor over the straight edge of the label (not over the label
radius).
Label
radius
Label
ap
sensor
Label gap
sensor knob
Lower
media
guide
44XXU050.eps
4 Turn the label gap sensor knob clockwise to secure it in the new
position.
5 Try printing a label to see if the printer is detecting the start of the label
(top of form).
6 If the printer is still not detecting the top of form, slide the label gap
sensor a little further toward the outer edge of the lower media guide.
7 Replace the media cover.
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Chapter 5— Optimizing Printer Performance
Adjusting the Label Mark Sensor
The label mark sensor detects the black mark on the back of continuous
media stock. The printer uses the output to determine the start of print.
The label mark sensor is behind the platen roller and near the inboard
edge of the printer. You can position the label mark sensor no more than
6.35 cm (2.5 in) from the inboard edge of the printer.
To adjust the label mark sensor
1 Remove the media cover and locate the label mark sensor.
2 Use your index finger to slide the label mark sensor to the correct
position for the media. You can position the label mark sensor anywhere
from the inboard edge of the printer to the center of the paper path.
Locate the label mark sensor
behind the platen roller near
the inboard edge of the printer.
Use your finger to adjust
the label mark sensor.
Platen
roller
Inboard edge
of printer.
The platen roller
is not shown
for clarity only.
Label mark
sensor
44XXU052.eps
3 Print a few labels to make sure that the label mark sensor is detecting
the black mark on the media.
4 Replace the media cover.
56 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Using the Printer Memory Efficiently
To receive the best performance from the printer, you must understand
how to use the printer memory. The following sections can help you
determine the most efficient way to use the printer memory.
How Is the Printer Storage Memory Used?
There is enough storage memory in the printer to store several different
label formats and still retain enough memory to store downloaded fonts,
graphics, and data. Be careful of how you use the printer memory.
The printer uses flash memory for storing tables, pages, formats, fonts, and
user-defined characters (UDCs). The 4420 and 4440 printers have 128K
of flash memory available for storage. If you require additional storage
memory, you can purchase flash SIMM for the printer.
The printer supports these parameters independent of the amount of
memory installed or allocated by the printer:
• Maximum number of formats: 99 (You can edit formats 1 to 99. You
cannot edit default format 0.)
Chapter 5— Optimizing Printer Performance
• Fields per format: 200
• Maximum data buffer size for a field: 3550
• Maximum number of UDCs: 100
• Maximum number of user-defined fonts: 16
Making the Most of the Memory
There are limits to the number of formats, fonts, graphics, or pages that
you can store in the printer. You can define up to 16 fonts, but there may
not be enough room depending on the amount of memory being used for
other purposes. The more formats, graphics, and fonts you store, the less
memory is available.
When you run into a memory usage problem, use PrintSet to see how
much memory remains available. You must upload the memory
information from the printer first. Refer to the PrintSet online help for
more information.
If you find that it is necessary to increase the available memory, you can do
one of the following:
• Increase the amount of available memory by using the Memory Reset
portion of the Test and Service menu. See “Using Memory Reset” in
Chapter 6 for more information.
• Delete any unneeded user-defined fonts, graphics, pages, or formats. For
help, see the PrintSet software or the IPL Programming Reference Manual.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 57
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Chapter 5— Optimizing Printer Performance
• Purchase additional memory. Contact your local Intermec
representative for information on purchasing additional memory for the
printer.
Increasing Throughput
To print labels as quickly as possible, you must adjust the print speed in
conjunction with the number of image bands (one image band equals 1
inch of label). The print speed and image band settings determine the rate
at which the printer processes the images of the labels. This rate in turn
affects the throughput of the entire printing process.
The printer begins imaging the label as soon as it receives the command to
select a format. Since the printer starts imaging the label so early, the
chance that the imaging process will be unable to keep up with the print
speed decreases and throughput improves. However, if the number of
image bands is too low, the imaging process is unable to keep up with the
print speed. In this case, the printer stops printing and starts again at the
lowest print speed with the maximum number of image bands. If the
image band command is set too high, the printer spends more time than
necessary imaging and slows down label production.
What Is an Image Band?
Image bands are a section of memory where a picture of a label format is
drawn. This drawing process is known as imaging. Once the picture is
imaged, the printer loads the picture from the image bands to the
printhead for printing. Each image band is equal to 1 inch of length of the
label format. The number of image bands you use may be less than the
length of the label you are printing. The number of image bands (in
inches) does not have to equal the length of the label since the printer
recycles the image bands. Once the contents of an image band have been
printed, it may be reused to image the next section of the label.
Keep in mind that the more complex the label, the longer it will take to
image each section, thus requiring a slower print speed. To use a higher
print speed, use more image bands to allow more of the imaging process to
complete before printing begins.
How the Image Bands Command Works
The image bands command controls the amount of memory allotted to
the imaging process. When you increase the image band adjustment to a
higher number, you add more buffers to the imaging memory. By doing
this, more of the label format is imaged before printing begins.
The minimum number of required image bands is dependent upon the
print speed and the complexity of the label. Labels that contain numerous
fields with different rotations, graphics, or combinations of these
formatting options may require a higher number of image bands.
58 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Chapter 5— Optimizing Printer Performance
To set the number of image bands, use PrintSet or the IPL command. For
help, see the PrintSet online help or the IPL Programming Reference Manual.
Optimizing Print Speed and Image Band Setting
The maximum number of image bands available for use is 20 bands. The
minimum number of image bands available is 2.
To optimize the number of image bands for your print speed
1 Set the image band setting at the lowest number (2).
2 Print a label at the desired speed.
If the label prints, the image band setting is optimal. You do not need to
perform any more adjustments.
If the number of image bands is too low, the printer aborts the label
before printing is completed and attempts to reprint the label at the
slowest speed (2 ips) with the highest number of image bands (20). You
need to continue with Step 3.
3 Return to the original print speed and increase the original number of
image bands one at a time.
Continue to increase the number of image bands until the printer prints
a label correctly.
If the printer still aborts and reprints at the highest image band setting,
you may be trying to optimize at a print speed that is too high for the label
format. Try optimizing the number of image bands at a lower print speed
or add an expansion DRAM SIMM.
To print very complex labels at high speeds, you must allocate enough
image bands to completely image the label before printing. Allocate one
band for each inch of label length. By doing this, you can print at any
speed. However, there may be a considerable delay between labels.
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Using Test and Service Mode
6
This chapter explains the different procedures you can perform while the
4420 or 4440 printer is in Test and Service mode. This chapter covers
these topics:
• How to use Test and Service mode
• Printing test labels
• Setting configuration commands
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Chapter 6— Using Test and Service Mode Cd 39 Helvetica CondensedHelvetica
Using Test and Service Mode Procedures
When you press the Feed/Pause button, the current function pauses and
the printer enters Test and Service mode and executes all Test and Service
mode procedures. The printer remains in Test and Service mode until you
turn off the power and reset the DIP switches.
To enter Test and Service mode
1 Turn off the printer.
2 Press and hold the Feed/Pause button while turning on the power.
The printer prints out a hardware configuration label and then enters
Data Line Print mode.
3 Set the DIP switches to the test or service function you wish to perform.
See the following table for a list of the DIP switch settings.
4 Press the Feed/Pause button. The test begins immediately.
5 If you want to perform another function, change the DIP switch
settings and press the Feed/Pause button.
The function the printer is currently executing terminates, and the printer
performs the new function.
To exit Test and Service mode
1 Turn off the printer.
2 Reset the DIP switches to their original settings.
3 Turn on the printer.
Use the information in the following table to set the DIP switches for the
appropriate Test and Service mode function you want to perform.
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Cd 39 Helvetica CondensedHelvetica Chapter 6— Using Test and Service Mode
O = OFF
1 = ON
TESTS
Test Prints
Configurations
Hardware*
Software
Test Labels
Print Quality
Pitch
Page
Single Page
All Pages
Format
Single Format
All Formats
UDC
Single UDC
All UDCs
Font
Single Font
All Fonts
Data Line Print
Selective Transfer
Send Pages
Single Page
All Pages
Send Format
Single Format
All Formats
Send UDC
Single UDC
All UDCs
Send Font
Single Font
All Fonts
Send Configuration
Send Tables
Send All
Memory Reset
Page/Format
UDC/Font
Configuration
Tables
All
OFF
ON
1 2 3 4 5 6 7 8
O
O
O
*
1
O
O
1
1
O
OO1
Top Bank
O
O
1
O
O
1
1
1
O
O
1
O
O
O
1
O
O
1
1
1
O
O
1
O
O
1
1
1
O
O
1
O
O
1
1
1
1
1
Bottom Bank
1 2 3 4 5 6 7 8
O
O
O
O
1
O
O
O
O
1
O
O
O
O
O
1
O
1
O
O
O
O
S
1
O
S
1
O
S
1
1
S
1
1
1
1
O
O
O
O
1
N
N
1
1
O
N
N
1
1
O
N
N
1
1
O
N
N
1
1
O
S
S
S
1
1
1
S
S
S
1
1
1
S
S
S
1
1
1
S
S
S
1
1
1
N
N
N
1
1
1
N
N
N
1
1
1
N
N
N
1
1
1
N
N
N
1
1
1
D
S
D
1
1
1
D
S
D
1
1
1
S
S
S
1
1
1
D
S
D
1
1
1
Q
Q
Q
Q
Q
Q
N
Q
N
1
Q
1
N
Q
N
1
Q
1
N
1
D
D
D
1
1
1
D
D
D
1
1
1
S
1
D
D
D
1
1
1
Q: OFF = Batch of 1. ON = Batch of 100.
N: Page/Format/UDC/Font number. Least significant bit is switch 8.
S: Source Page/Format/UDC/Font number. Least significant bit.
D: Destination Page/Format/UDC/Font number. Least significant bit.
Default settings are noted with an
Test and Service mode DIP switch settings: This illustration shows DIP switch settings
for Test and Service mode functions.
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Printing Test Labels
The 4420 or 4440 printer can print a variety of test print labels that
provide you with information about the printer configuration and the
quality of the printing.
To print a test label
1 Turn off the printer.
2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints out a hardware configuration label and then enters
Data Line Print mode.
3 Set the DIP switches to print out the test label of your choice: software,
print quality, or pitch. Refer to the Test and Service DIP Switch
Settings table for the correct settings.
4 Hold the Feed/Pause button down until the printer starts printing.
The printer begins printing out the test label immediately.
5 Exit Test and Service mode by turning the printer off and returning all
DIP switches to their original settings.
Using Data Line Print Mode
Use Data Line Print mode to troubleshoot communications between the
printer and host and to test the operation of the printer. When the printer
is in Data Line Print mode, it prints all downloaded data with the
hexadecimal equivalent directly underneath it. Hold the Feed/Pause
button down momentarily to suspend the test. Press the Feed/Pause
button longer to transmit the firmware program and version number to
the host.
To enter Data Line Print mode
1 Turn off the printer.
2 Press down and hold the Feed/Pause button while turning on the
printer.
The hardware configuration test label is printed. You are now in Data Line
Print mode.
Performing Selective Transfer
If you want to copy select formats, pages, fonts, or graphics to another
printer but you do not want to clone the entire RAM contents, use the
selective transfer command. Use this command to set up different printers
to print the same label formats.
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Using the selective transfer command, you can download the following
label design attributes from one 4420 or 4440 printer to another:
• Any specified page or all pages
• Any specified format or all formats
• Any specified font or all fonts
• Any specified user-defined character (UDC) or all UDCs
Set the serial port DIP switch settings to 115,200 baud, even parity, 1 stop
bit, and 8 data bits. If you are transferring pages or fonts, the destination
and source numbers can be different. If you are transferring formats or
UDCs, the destination and source number must be the same.
To perform selective transfer
1 Turn off the sending and receiving printers.
2 Set the serial port on both the sending printer and the receiving printer
to 115,200 baud, even parity, 1 stop bit, and 8 data bits.
3 Turn on the receiving printer.
Using Memory Reset
4 Press down and hold the Feed/Pause button while turning on the
printer. The hardware configuration test label prints.
5 Connect the serial ports of the sender and receiver ports together with
an RS-232 null modem cable. For help, refer to “Connecting the
Printer to Your System” in Chapter 2 and “Communications Interfaces”
in Appendix C.
6 Set the DIP switches on the sending printer and receiving printer for
selective transfer as shown in the Test and Service mode DIP switch
settings illustration earlier in this chapter.
7 Select the type of data that you wish to transfer (such as pages, formats,
fonts, or UDCs) by setting the corresponding DIP switches shown in
the Test and Service mode DIP switch settings illustration earlier in this
chapter.
8 Press the Feed/Pause button on the sending printer to initiate selective
transfer. When the Power/Data LED stops flashing, the selective
transfer is complete.
9 Exit Test and Service mode by turning off the printer and returning all
DIP switches to their original settings.
Use memory reset if you want to return the printer to its default
configuration or if you need to increase the amount of memory available in
the printer. You can also use memory reset to clear pages and formats,
user-defined characters and fonts, configurations, tables, or all of these
parameters.
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To use memory reset
1 Turn off the printer.
2 Set the DIP switches to reset a portion or all of the memory by using
the Test and Service mode DIP switch settings illustration earlier in this
chapter.
3 Press and hold the Feed/Pause button while turning on the printer. The
printer prints out a hardware configuration test label.
4 Hold the Feed/Pause button down for 1 second. The printer resets a
portion or all of its memory.
5 To exit Test and Service mode, turn off the printer.
6 Reset the DIP switches to their original setting and then turn on the
printer.
Note: You can also use the Test and Service command (D) to reset all
printer RAM.
Setting Configuration Commands in Test and Service Mode
Test and Service mode gives you with another way to change configuration
commands besides sending them down from the host. You can change
these commands by setting the Test and Service mode DIP switches:
• Label rest point
• Emulation mode
• X forms adjust
• Y forms adjust
O = OFF
1 = ON
Label Rest Point
Adjust Forward
Adjust Backward
Emulation
5.0 mil Advanced mode
10 mil 86XX mode
15 mil 86XX mode
X Forms Adjust
Adjust Forward
Adjust Backward
Y Forms Adjust
OFF
ON
1 2 3 4 5 6 7 8
O
1
1
1
O
1
1
1
1
1
1
1
Top Bank
O
1
O
O
1
O
1
1
1
O
1
O
Bottom Bank
1 2 3 4 5 6 7 8
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N: Number. Least significant bit first.
Configuration DIP switch settings: This illustration shows the Test and Service mode
DIP switch settings for changing the configuration commands.
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Setting the Number of Dot Increments
You can move the label rest point and X forms adjust configuration
commands forward or backward by setting the printer DIP switches. Use
the top bank of DIP switches to determine whether the movement is
forward or backward. Use the bottom bank of DIP switches to set the
number of dot increments for label rest point, X forms adjust, and Y forms
adjust. The printer moves in 5 mil increments or 0.005 inch per dot.
Dot increments DIP switch settings: This illustration shows the dot increment settings
for the bottom bank of switches. See the previous illustration, Configuration DIP switch
settings, for the top bank DIP switch settings.
To set the number of dot increments
1 In the top bank, turn the appropriate switches on or off for forward or
backward movement. See the Configuration DIP switch settings
illustration earlier in this chapter for the appropriate DIP switch
settings.
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2 See the previous illustration of the Dot increments DIP switch settings.
Scan down the # of Dot Increments column until you reach the number
of dot increments you want to adjust the command forward or
backward.
3 In the bottom bank, turn on the switches that have a 1 in their column.
Turn off all other switches.
4 Press the Feed/Pause button and the printer prints out the software
configuration label and stops at the new location.
For example, you print a label and discover that it does not extend far
enough from the tear bar. You need to move the label rest point forward
10 dot increments (0.05 inch) so that the printer feeds more label out
when it finishes printing. Find 10 in the # of Dot Increments column. It
shows a 1 in the columns of DIP switches 2 and 4, and a O in the columns
of 1, 3, and 5. The 1 tells you to turn on the switch. The O tells you to
turn off the switch. Turn on switches 2 and 4. Turn off all other switches.
Adjusting the Label Rest Point
The Label Rest Point configuration command adjusts the point at which
the printer presents each label for removal. Use this command in
conjunction with self-strip applications. The label rest point adjust range is
from -30 5 mil increments (farthest back) to +30 5 mil increments
(farthest forward). Use a negative number if you want the printer to retract
the label a number of dot increments after it prints the label. Use a positive
number if you want the printer to feed the label a number of dot
increments after it prints the label.
There are three ways to adjust the label rest point:
• You can use the Test and Service DIP switch bank. Follow the
procedure below to use the DIP switch settings to adjust the label rest
point.
• You can set it by using the PrintSet application software. See the Paper
Handling portion of PrintSet for more information.
• You can use the IPL command. See the IPL Programming Reference Manual (P/N 066396) for more information.
To adjust the label rest point
1 Turn off the printer.
2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints out a hardware configuration label and then enters
Data Line Print mode.
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3 In the top bank of the Test and Service mode DIP switches, turn off
switch 1 and turn on switches 2 and 3.
To adjust the label rest point forward (feed more label), turn off DIP
switch 4.
To adjust the label rest point backward (retract label), turn on DIP
switch 4.
Top Bank
OFF
ON
1 2 3 4
Switch settings
for feeding
label forward
Top Bank
OFF
ON
1 2 3 4
Switch settings
for retracting label
44XXU064.eps
4 In the bottom bank of the Test and Service mode DIP switches, turn on
or off the appropriate DIP switches. See the Dot increments DIP switch
settings illustration earlier in this chapter.
5 Press the Feed/Pause button.
The printer prints out the software configuration label and stops at the
new location.
6 Verify that the Label Rest Point number on the software configuration
label matches the number you set in Step 4.
7 Try printing again to see if you need to readjust the DIP switches in the
bottom bank.
8 If you need to readjust the DIP switches in the bottom bank, repeat
Steps 4 through 6. If not, exit Test and Service mode by turning off the
printer, returning all DIP switches to their original settings, and turning
on the printer.
Setting Emulation Mode
If you are replacing an Intermec 8636 or 8646 printer with a 4420 or
4440 printer, you can keep your existing network, hardware, software, and
label formats by using Emulation mode. The labels the 4420 or 4440
printer produces will look just like the labels that the 86XX printer prints.
There are three ways to set the printer to Emulation mode:
• Use the DIP switches in the Test and Service DIP switch bank. For
help, see the following procedure.
• Use PrintSet to select either 100 dpi (10 mil) or 66 dpi (15 mil) mode.
For help, see the PrintSet online help.
• Use the IPL command set to select Emulation mode. For help, see the
IPL Programming Reference Manual.
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To set the printer to Emulation mode using DIP switches
1 Upload label formats, fonts, and graphics from the 8636 or 8646
printer to the host computer.
2 Turn off the printer.
3 Disconnect the 86XX printer and install the 4420 or 4440 printer. See
Chapter 2 for information on installing the 4420 or 4440 printer.
4 Press and hold the Feed/Pause button while turning on the printer. The
printer prints out a hardware configuration label.
5 In the top bank of the Test and Service mode DIP switches, turn on
switches 1 and 3 and turn off switch 2.
6 Use the table below to help you choose the appropriate DIP switch
settings:
Setting Description
86XX 10 mil The printer emulates an 8636 or 8646 printer printing
multiples of 10 mil (0.01 inch) drag and picket bar codes.
86XX 15 mil The printer emulates an 8636 or 8646 printer printing
multiples of 10 mil (0.01 inch) drag and picket bar codes.
Advanced 5 mil
(4420 default)
Advanced 2.5 mil
(4440 default)
The printer uses the 4420 command set and prints in multiples
of 5 mil (0.005 inch) drag and picket bar codes.
The printer uses the 4440 command set and prints in multiples
of 2.5 mil (0.0025 inch) drag and picket bar codes.
• To enable 10 mil emulation, turn on DIP switch 4 and turn off DIP
switch 5.
• To enable 15 mil emulation, turn on DIP switches 4 and 5.
• To enable 5 mil Advanced mode, turn off DIP switches 4 and 5.
• To enable 2.5 mil Advanced mode, turn off DIP switch 4 and turn
on DIP switch 5.
7 Press the Feed/Pause button.
The printer prints out the software configuration label. Verify that the
label states the correct mode.
8 Turn off the printer.
9 Reset the DIP switches to the original settings and then turn on the
printer.
10 Download the 86XX formats, fonts, and graphics from the host to the
4420 or 4440 printer.
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Using Forms Adjust
If the label prints too close to one edge, you can reposition it by using the
X forms adjust and Y forms adjust features. The X forms adjust controls
the position of the printing area along the length of the label. The Y forms
adjust controls the position of the printing area along the width of the
label.
The following illustration shows the default X and Y origins.
Origin (Ø,Ø)
-X
*FORMAT*
Y
➤
➤
+X
*FORMAT*
➤
+Y
Leading
edge
44XXU065.eps
➤
Direction of media from printer
Default X and Y origins: This illustration shows the default X and Y origins. You can
control the default X origin (top of form) with PrintSet or with the Test and Service DIP
switches. You can control the default Y origin with the DIP switches only.
Note: An image printed on direct thermal media may have an X origin
position, which is slightly different than the same image printed on
thermal transfer media. Always use X forms adjust and Y forms adjust with
the same media type that you plan to use for printing labels.
The default X origin is 0.10 inch (20 dot increments) from the leading
edge of the label. You can move the X origin forward or backward 30
increments, where each increment is 5 mil.
The default Y origin is 0.00 inch from the edge of the label. You can move
the Y origin down 30 increments, where each increment is 5 mil.
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X Forms Adjust
Use the X forms adjust to control the position of the label format along
the length of the label. When you move the X origin forward, the printer
moves the format away from the leading edge of the label. When you
move the X origin backward, the printer moves the format closer to the
leading edge of the label. It is easier to use the TOF switch to move the
origin forward or backward, but the printer will reset itself to the default
position if you lift the printhead or cycle printer power.
To set the X forms adjust
1 Turn off the printer.
2 Press and hold the Feed/Pause button while turning on the printer.
The printer prints out a hardware configuration label and then enters
Data Line Print mode.
3 In the top bank of the Test and Service mode DIP switches, turn on
switches 1, 2, 3, and 4.
To move the X origin forward, turn off switch 5.
To move the X origin backward, turn on switch 5.
Top Bank
OFF
ON
1 2 3 4 5
Switch settings
for moving the
X origin forward
OFF
ON
Top Bank
1 2 3 4 5
Switch settings
for moving the
X origin backward
44XXU066.eps
4 In the bottom bank of the Test and Service mode DIP switches, set the
DIP switches to the desired setting. See the Dot increments DIP switch
settings illustration earlier in this chapter to see how to set the X forms
adjust forward or backward a given number of increments.
5 Press the Feed/Pause button.
The printer prints out the software configuration label using the new X
forms adjust setting.
6 Verify the X forms adjust number on the software configuration label
matches the number you set in Step 4.
Y Forms Adjust
Use the Y forms adjust feature to control the position of the image in the
direction parallel to the printhead. See the Dot increments DIP switch
settings illustration earlier in this chapter for information on how to move
the image forward a number of dot increments. If the label is too close to
one edge of the printhead, you can adjust it using this feature.
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To set the Y forms adjust
1 Turn off the printer.
2 Enter Test and Service mode by pressing down and holding the
Feed/Pause button while turning on the printer. The printer prints out
the hardware configuration label and then enters Data Line Print mode.
3 In the top bank of the Test and Service mode DIP switches, turn on
switches 1, 2, and 3.
4 In the bottom bank of the Test and Service mode DIP switches, turn on
or off the appropriate DIP switches. Refer to the Dot increments DIP
switch settings illustration earlier in this chapter to see how to set the Y
forms adjust forward or backward a given number of increments.
5 Press the Feed/Pause button. The printer prints out the software
configuration label using the new Y forms adjust setting.
6 Verify the Y forms adjust number on the software configuration label
matches the number you set in Step 4.
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Specifications
A
This chapter contains the following reference information:
• Specifications
• Factory default settings
• Printer options
• Supported bar code symbologies
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Appendix A— Specifications
4420 and 4440 Printer Specifications
This section describes the specifications and performance parameters for
the 4420 and 4440 printers.
Dimensions (no options installed)
Height 41.9 cm (16.5 in)
Width 24.8 cm (9.75 in)
Length 43.8 cm (17.25 in)
Weight 19.35 kg (43 lbs)
Electrical Requirements
Input Voltage
Frequency 50-60 Hz
Current 2 or 1A
Environment
Operating
Storage
Humidity
100, 115, 200, or 230 VAC ± 10%
4°C to 40°C (40°F to 104°F)
0°C to 70°C (32°F to 158°F)
10% to 90% with maximum wet bulb 82°F (28°C) and minimum
dew point 36°F (2°C)
Character Sets
US ASCII Norwegian/Danish
UK ASCII Swedish/Finnish
German Italian
French Spanish
Switzerland Code Page 850
Fonts and Graphics
There are 21 resident bitmap fonts (including OCR A and B) and three
outline fonts available on the printers. You can use font ID 3 through 6
and 8 through 19 to download user-defined fonts.
Maximum UDF102 mm square (4 in. square)
Maximum UDC102 mm square (4 in. square)
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Media Specifications
F
Appendix A— Specifications
C
D
E
G
H
A
B
44XXU067.eps
Media dimensions: This illustration shows to measure the media dimensions. See the
next table, Minimum and Maximum Media Dimensions, for specific media dimensions.
Minimum and Maximum Media Dimensions
LetterDescription Minimum Maximum
A Label width 16.5 mm (0.65 in) 111.8 mm (4.4 in)
B Backing width (or tag width) 19 mm (0.75 in) 114.3 mm (4.5 in)
C Gap between labels 2.54 mm (0.10 in) 25.4 mm (1.0 in)
D Label length - self-strip media 25.4 mm (1.0 in) 609.6 mm (24 in)
Label length - butt cut media 12.7 mm (0.5 in) 609.6 mm (24 in)
E Media thickness (including
backing)
F Reflective sensor mark length 2.54 mm (0.1 in) 12.7 mm (0.5 in)
G Notch length 2.54 mm (0.1 in) 3.2 mm (0.126 in)
H Notch height (depth) 6.4 mm (0.25 in) 12.7 mm (0.5 in)
Roll diameter 213 mm (8.38 in)
0.08 mm (0.003 in) 0.30 mm (0.012 in)
Memory
Base Optional
1MB of DRAM 8 or 16 MB DRAM SIMM modules
128K of flash 8 to 16 MB Kanji/Katakana flash SIMM module
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Appendix A— Specifications
Printhead
4420
Width 112 mm maximum (4.4 in)
Printed dot size 0.127 mm (0.00492 in square)
Resolution 8 dots per mm (203 dots per in)
Number of elements 896 per printhead
“X” dimensions 10 mil to 500 mil (0.25 mm to 12.7 mm); 5 mil (0.13 mm) in drag
mode only (specified media only)
4440
Width 112 mm maximum (4.4 in)
Printed dot size 0.065 mm (0.00246 in square)
Resolution 16 dots per mm (406 dots per in)
Number of elements 1792 per printhead
“X” dimensions 5 mil to 500 mil (0.127 mm to 12.7 mm) (specified media only);
2.5 mil (0.06 mm) in drag mode only (specified media only)
Printing Method
The printers are capable of direct thermal (DT) printing or thermal
transfer (TTR) printing using a thermal transfer ribbon.
Printing Speed
Maximum 254 mm per second (10 inches per second), on specified media only
Minimum 51 mm per second (2 inches per second)
The print speed can be changed in 1 ips increments only. Note that the
printer cannot print at 228.6 mps (9 ips).
Ribbon Specifications
Length 450 m (18,000 linear inches)
Widths 54 mm (2.1 inches)
Diameter 81 mm (3.2 inches) maximum
Factory Default Settings
76 mm (3.0 inches)
104 mm (4.1 inches)
114 mm (4.5 inches)
The following table lists the factory default settings for the 4420 and 4440
printer. Use PrintSet to set these parameters. The printer’s default serial
port settings are described in Chapter 2, “Installing the Printer.”
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Appendix A— Specifications
Factory Default Settings
Configuration Default Setting
Preamble Character Disabled
Postamble Character Disabled
Auto-Transmit 1 Disabled
Auto-Transmit 2 Disabled
Auto-Transmit 3 Disabled
Message Delay 0 milliseconds
Power-Up Mode 5 mil Advanced mode (4420)
2.5 mil Advanced mode (4440)
Cutter Disabled
End-of-Print Skip Distance 100 dots (0.5 inches)
Top of Form 20 dots (0.1 inches)
Media Sensitivity 470 Direct Thermal/567 Thermal Transfer
Number of Image Bands 3
Maximum Label Length 1000 dots (5 inches)
Printer Character Set US ASCII
Label Retract Disabled
Label Retract Distance 0
Print Speed 3 inches per second (ips)
Label Stock Type Die-cut
Intercharacter Delay 0 milliseconds
Storage Memory (standard) 128K flash
Printer Options
This section contains a list of all the options you can use with the 4420
and 4440 printer along with a brief description. Consult your local
Intermec representative to order any option.
Communications Interfaces
You can order any of these field- or factory-installable communications
interfaces for the printer.
EasyLAN 10i Interface
This option lets you connect the printer to a 10BaseT Ethernet network.
Various network printing protocols are available. For more information,
see the EasyLAN 10i documentation.
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Appendix A— Specifications
EasyLAN 10i2 Adapter
The external EasyLAN 10i2 Ethernet adapter (P/N 072885) and the
internal EasyLAN 10i2 Ethernet adapter (P/N 072884) allow you to share
your available printer resources with everyone on your Ethernet network.
With the EasyLAN 10i2 adapter installed, the parallel port on the printer
is not available for use. For more information, see the EasyLAN 10i2
documentation.
EasyLAN Wireless Option
The EasyLAN Wireless is an 802.11b radio option that lets the printer
communicate wirelessly with a PC that contains an 802.11b radio card
(ad-hoc network). It can also communicate with other devices via an access
point (infrastructure network) in your data collection network. For more
information, see the EasyLAN Wireless documentation.
Coax Interface
This option lets you connect the printer to an IBM 3270 Type A coax
cable computer system operating in the VTAM (CICS/IMS/TSO) or
8100 (DPPX) environment. The printer will emulate an IBM 3287
printer and you can connect it to an IBM 3174/76/99 system
controller/multiplexer.
Finishers
Twinax Interface
This option lets you connect the printer to an IBM twinax cable system
with a twinax interface. The printer will emulate an IBM 5256 Model 1
printer and can operate with an IBM System/34, System/36, System/38,
or AS/400 host computer.
Cutter
The cutter option lets you cut continuous media into individual labels
ready for use. You can also order two different trays that will catch the
labels as they are cut.
Self-Strip/Full Roll Batch Takeup
The self-strip option allows labels to be peeled from the liner as they print
and presented for immediate application to a surface (such as a shipping
box). The batch takeup enables you to run the printer in batch mode and
is capable of taking up a full roll of media. This option is factory-installed
only.
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Kanji/Katakana
This option allows the printer to print Japanese characters in two Kanji
fonts and three Katakana fonts. This option also provides increased storage
capacity.
Memory Expansion
You can install a flash SIMM module into the SIMM socket on the main
PCB to hold more fonts or bitmap graphics. You can also install a DRAM
SIMM to increase the image buffering capabilities of the printer. You can
purchase either module in 8 or 16 MB sizes only.
Bar Code Symbologies Supported
The 4420 and 4440 printers support the following bar code symbologies.
Supported Bar Code Symbologies
Appendix A— Specifications
Symbology Description
Codabar Originally developed in 1972, Codabar is a numeric symbology most
commonly used in libraries, blood banks, and air parcel express
applications.
Code 2 of 5 Code 2 of 5 is a straightforward numeric symbology developed in the
late 1960s. It has been used for warehouse sorting systems,
photofinishing envelope identification, and for tracking sequentially
numbered airline tickets. All information is contained in the width of
the bars; the spaces do not contain information.
Code 11 Code 11 was developed in early 1977 to satisfy requirements for a very
high density, discrete numeric bar code. The most extensive application
of Code 11 has been for labeling telecommunications equipment.
Code 39 Code 39 is the first alphanumeric symbology ever developed and is the
standard non-retail bar code. It is a discrete, self-checking symbology of
variable length and is used mostly by the automobile and medical
industries.
Code 93 Introduced in 1983, Code 93 was specially designed to complement
Code 39. With the correct reading equipment, the two alphanumeric
codes may be interchanged throughout a system without making any
changes to software.
Code 128 Code 128 was introduced in 1981 as a very high density, alphanumeric
symbology. It is a variable length, continuous code that employs
multiple element widths.
EAN The European Article Numbering system (abbreviated as EAN) is a
numeric superset of UPC. EAN has both a version that uses 8 digits
and a version that uses 13 digits. The version with 13 digits encodes
the same number of bars as 12 digit UPC Version A, but the 13th digit
is encoded into a parity pattern at the left of the center guard bar.
Interleaved
2 of 5
Interleaved 2 of 5 is a high density, self-checking, continuous numeric
symbology, which has mainly been used in the distribution industry.
Interleaved 2 of 5 actually encodes two digits, one in the bars and one
in the spaces.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 81
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Appendix A— Specifications
2D Symbologies
Supported Bar Code Symbologies (continued)
Symbology Description
POSTNET The Postal Numeric Encoding Technique (POSTNET) uses binary
digits, represented as full bars and half bars, to provide a numeric bar
code symbology that is easily read and decoded by optical reading
systems. POSTNET provides both error detection and correction
capabilities.
UPC Universal Product Code (UPC) is a subset of EAN. It is a fixed length,
numeric, continuous symbology employing four element widths. Two
common types of UPC are Version A, which encodes 12 digits, and
Version E, which encodes 6 digits. UPC has been used in the
supermarket industry since 1973. UPC supplemental code is intended
for only periodical issue numbers.
2D symbologies provide a more efficient way of encoding data than
standard bar code symbologies. 2D symbologies use two dimensions to
hold data instead of one, allowing much more information to be stored in
a smaller amount of space. The printer can print both stacked and matrix
2D symbologies.
2D Stacked Symbologies
2D stacked symbologies consist of short linear segments stacked on top of
each other. In addition to being able to condense a large amount of
information into the stacked format, PDF417 provides an extensive error
detection and correction option. Up to 510 characters can be recovered if
they are lost due to an error in scanning or if the label is damaged. 2D
stacked symbologies can be scanned with a laser scanner or imaging device
that features 2D code scanning capability.
Supported 2D Stacked Symbologies
Symbology Description
Code 16K Introduced in 1988, Code 16K is an alphanumeric symbology similar
to Code 49 in that it employs multiple rows (from 2 to 16). Each row
is fixed length and uses a mirror image of the Code 128 coding
patterns.
Code 49 Code 49 is an alphanumeric symbology developed in 1987 as a means
of labeling very small objects. A Code 49 bar code contains from two
to eight adjacent rows, each separated by a one-module separator bar.
82 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Appendix A— Specifications
Supported 2D Stacked Symbologies (continued)
Symbology Description
PDF417 PDF417 is a stacked 2D symbology that provides the ability to scan
across rows of code. Each row consists of start/stop characters, row
identifiers, and symbol characters (called “codewords”). Each
codeword consists of four bars and four spaces and contain the actual
data. In addition to being able to condense a large amount of
information into the stacked format, PDF417 provides an extensive
error detection and correction option. Up to 510 characters can be
recovered if they are lost due to an error in scanning or if the label is
damaged. PDF417 codes can be scanned with a laser scanner or
imaging device that features 2D code scanning capability.
MicroPDF417 MicroPDF417 is a 2D symbology, derived from PDF 417. You use
MicroPDF417 for applications needing improved area efficiency but
without the requirement for PDF417’s maximum data capacity.
MicroPDF417 replaces PDF417’s 17-module-wide start/stop patterns
and left/right row indicators with a unique set of 10-module-wide
Row Address Patterns, which were designed both to reduce overall
symbol width and to enable linear scanning at row heights as low as
2X.
2D Matrix Symbologies
2D matrix symbologies, such as Maxicode, use both the horizontal and
vertical axes to encode data even more efficiently than stacked
symbologies. 2D matrix codes are created as a matrix of square elements,
with each element being either white or black to encode data in a binary
code. Extensive error detection and correction codes are appended to 2D
matrix symbologies, often automatically.
2D matrix symbologies generally cannot be read with a laser scanner.
Instead, they are read by a digital imager that captures the entire symbol at
once instead of scanning each component individually. Since the
components of 2D matrix symbologies are decoded after the image is
captured, they permit very fast data collection.
Supported 2D Matrix Symbologies
Symbology Description
Data Matrix Data Matrix is a 2D matrix symbology, which is made up of square
modules arranged within a perimeter finder pattern. The finder pattern
is a perimeter to the data region and is one module wide. Two adjacent
sides are solid dark lines. These lines are used to define physical size,
orientation, and symbol distortion.
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 83
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Appendix A— Specifications
Supported 2D Matrix Symbologies (continued)
Symbology Description
Maxicode Maxicode is a fixed-size symbology that is made up of offset rows of
hexagonal elements arranged around a bullseye finder pattern. Each
hexagon represents one bit of information and is either black or white
depending on the state of the encoded data bit. United Parcel Service
(UPS) Research and Development developed Maxicode for the specific
purpose of encoding information about a parcel.
This symbology only encodes very specific data that is divided into the
following fields: a 5-digit zip code, a 4-digit zip code extension, a 3digit country code, a 3-digit class of service, and a string of uppercase
letters, numbers, or limited punctuation marks.
QR Code QR (Quick Response) Code is a matrix 2D symbology that encodes
data into patterns consisting of black and white dots or modules. A
three position detection pattern enables omni-directional reading and
ultra high-speed reading. QR Code can handle a wide range of data,
including numerical, alphabetical, Kanji, Hiragana, Katakana, graphics,
and control codes. A built-in error correction function enables the QR
Code to repair errors in the code.
84 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Page 91
Character Sets
B
This chapter contains tables for the character sets that the 4420 and 4440
printers support. To select a character set, use PrintSet, your third-party
software application, or the IPL command set. This chapter contains these
character sets:
• International character sets
• Extended character sets
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 85
Page 92
Appendix B— Character Sets
International Character Sets
The following tables show which hex codes to download for international
characters not available in the U.S. character set. To use the tables, find the
hex code for the U.S. character that corresponds with the character in your
language.
Advanced Character Table
If you are running the printer in Advanced mode (you are not using 86XX
Emulation), use this table to find the right hex codes for the international
character sets.
Germany # $ § Ä Ö Ü ^ ` ä ö ü ß
France £ $ à ° ç § ^ ` é ù è ¨
Norway/Denmark # $ @ Æ Ø Å ^ ` æ ø å
Sweden/Finland # Ì É Ä Ö Å Ü é ä ö å ü
Spain £ $ § ¡ Ñ ¿ ^ ` ° ñ ç ~
Switzerland # $ à ° ç é ^ ù ä ö ü è
Italy £ $ § ° ç é ^ ù à ò è ì
−
−
Emulation Mode Character Table
This table shows the hex codes for the character sets that print if the
printer is running under Emulation mode.
Emulation Mode Hex Codes
23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E
U.S. ASCII # $ @ [ \ ] ^ ` { ¦ } ~
U.K. ASCII £ $ @ [ \ ] ^ ` { ¦ } ~
Germany # $ § Ä Ö Ü ^ ` ä ö ü ß
France £ $ à ° ç § ^ ` é ù è ¨
Norway/Denmark # $ @ Æ Ø Å ^ ` æ ø å ~
Sweden/Finland # ¤ É Ä Ö Å Ü é ä ö å ü
Spain Pt $ @ ¡ Ñ ¿ ^ ` ¨ ñ ç ~
Switzerland # $ à ° ç é ^ ù ä ö ü è
Italy # $ § ° ç é ^ ù à ò è ì
86 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Page 93
Appendix B— Character Sets
IBM Translation Character Table
If you are running the printer with IBM Translation enabled, use this table
to find the right hex codes for the international character sets.
IBM Translation Hex Codes
21 23 24 40 5B 5C 5D 5E 60 7B 7C 7D 7E
U.S. ASCII ¦ # $ @ ¢ \ !
U.K. ASCII ¦ # £ @ $ \ !
Germany ! # $ § Ä Ö Ü ^ ` ä ö ü ß
France ! £ $ à ° ç § ^ ` é ù è ¨
Norway/Denmark ! Æ Å Ø # \ ¤ ^ ` æ ø å ü
Sweden/Finland ! Ä Å Ö § É ¤ ^ é ä ö å ü
Spain ¦ Ñ Pt @ [ \ ]
Switzerland ! # $ à °
Italy ! £ $ § ° ç é ^ ù à ò è ì
ç é ^ ù ä ö ü è
¬
¬
¬
` { ¦ } ~
` { ¦ } _
` { ñ } ¨
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 87
88 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Page 95
Extended Character Sets
Each internal font in the printer has a different character set associated
with it as shown in the following tables. The hex codes accompany each
character.
Characters in Fonts
c0 7 x 9 Standard
c1 7 x 11 OCR
c2 10 x 14 Standard
c7 5 x 7 Standard
ØØ Ø1Ø2Ø3Ø4Ø5Ø6Ø7Ø8Ø9ØAØB ØCØD ØEØF
1Ø1112131415161718191A1B1C1D1E1F
Appendix B— Character Sets
2Ø2122232425262728292A2B2C2D2E2F
3Ø3132333435363738393A3B3C3D3E3F
4Ø4142434445464748494A4B4C4D4E4F
5Ø5152535455565758595A5B5C5D5E5F
6Ø6162636465666768696A6B6C6D6E6F
7Ø7172737475767778797A7B7C7D7E7F
8Ø8182838485868788898A8B8C8D8E8F
9Ø9192939495969798999A9B9C9D9E9F
AØ A1A2A3A4A5A6A7A8A9AAABACADAEAF
BØ B1B2B3B4B5B6B7B8B9BABBBCBDBEBF
CØ C1C2C3C4C5C6C7C8C9CACBCCCDCE CF
DØ D1D2D3D4D5D6D7D8D9DADBDCDDDE DF
EØ E1E2E3E4E5E6E7E8E9EAEBECEDEEEF
FØF1F2F3F4F5F6F7F8F9FAFBFCFDFEFF
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 89
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Page 96
Appendix B— Character Sets
Characters in Fonts
c20 8 point
c21 12 point
c22 20 point
c25, c26, c28 outline fonts
c30-c41 monospace fonts (6 point to 36 point)
Note: You cannot print these characters as 4 x 4 inch graphics because
there is white space surrounding the characters that prevents the image
from reaching the maximum graphic size.
90 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
Page 97
Characters in Fonts
c23 OCR A
Ø5
Ø4
Ø3
Ø2
Ø1
ØØ
15
14
13
12
11
1Ø
25
24
23
22
21
2Ø
35
34
33
32
31
3Ø
45
44
43
42
41
4Ø
55
54
53
52
51
5Ø
65
64
63
62
61
6Ø
75
74
73
72
71
7Ø
85
84
83
82
81
8Ø
Appendix B— Character Sets
ØE
ØE
ØD
ØC
ØB
ØA
Ø9
Ø8
Ø7
Ø6
1F
1E
1D
1C
1B
1A
19
18
17
16
2F
2E
2D
2C
2B
2A
29
28
27
26
3F
3E
3D
3C
3B
3A
39
38
37
36
4F
4E
4D
4C
4B
4A
49
48
47
46
5F
5E
5D
5C
5B
5A
59
58
57
56
6F
6E
6D
6C
6B
6A
69
68
67
66
7F
7E
7D
7C
7B
7A
79
78
77
76
8F
8E
8D
8C
8B
8A
89
88
87
86
9F
9E
9D
9C
9B
9A
99
98
97
96
95
94
93
92
91
9Ø
AF
AE
AD
AC
AB
AA
A9
A8
A7
A6
A5
A4
A3
A2
A1
AØ
BF
BE
BD
BC
BB
BA
B9
B8
B7
B6
B5
B4
B3
B2
B1
BØ
CF
CE
CD
CC
CB
CA
C9
C8
C7
C6
C5
C4
C3
C2
C1
CØ
DF
DE
DD
DC
DB
DA
D8
D8
D7
D6
D5
D4
D3
D2
D1
DØ
EF
EE
ED
EC
EB
EA
E9
E8
E7
E6
E5
E4
E3
E2
E1
EØ
FF
FE
FD
FC
FB
FA
F9
F8
F7
F6
F5
F4
F3
F2
F1
FØ
44XXU071.eps
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 91
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Appendix B— Character Sets
Characters in Fonts
c24 OCR B Size 2
Ø4
Ø3
Ø2
Ø1
ØØ
14
13
12
11
1Ø
24
23
22
21
2Ø
34
33
32
31
3Ø
44
43
42
41
4Ø
54
53
52
51
5Ø
64
63
62
61
6Ø
74
73
72
71
7Ø
ØE
ØE
ØD
ØC
ØB
ØA
Ø9
Ø8
Ø7
Ø6
Ø5
1F
1E
1D
1C
1B
1A
19
18
17
16
15
2F
2E
2D
2C
2B
2A
29
28
27
26
25
3F
3E
3D
3C
3B
3A
39
38
37
36
35
4F
4E
4D
4C
4B
4A
49
48
47
46
45
5F
5E
5D
5C
5B
5A
59
58
57
56
55
6F
6E
6D
6C
6B
6A
69
68
67
66
65
7F
7E
7D
7C
7B
7A
79
78
77
76
75
8F
8E
8D
8C
8B
8A
89
88
87
86
85
84
83
82
81
8Ø
9F
9E
9D
9C
9B
9A
99
98
97
96
95
94
93
92
91
9Ø
AF
AE
AD
AC
AB
AA
A9
A8
A7
A6
A5
A4
A3
A2
A1
AØ
BF
BE
BD
BC
BB
BA
B9
B8
B7
B6
B5
B4
B3
B2
B1
BØ
CF
CE
CD
CC
CB
CA
C9
C8
C7
C6
C5
C4
C3
C2
C1
CØ
DF
DE
DD
DC
DB
DA
D8
D8
D7
D6
D5
D4
D3
D2
D1
DØ
EF
EE
ED
EC
EB
EA
E9
E8
E7
E6
E5
E4
E3
E2
E1
EØ
FF
FE
FD
FC
FB
FA
F9
F8
F7
F6
F5
F4
F3
F2
F1
FØ
44XXU072.eps
92 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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Communications Reference
C
This chapter provides communications reference information. This
chapter covers these topics:
• Communications protocols
• Communications interfaces
• Serial port communications
EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual 93
Page 100
Appendix C— Communications Reference
Communications Protocols
Communications protocols are important because they determine the
transmission standards for communications between the printer and the
host. The printer and the host must use the same protocol and parameters
to communicate properly. The printer supports the flow control and block
transfer protocols described in the next sections. All of these protocols are
point-to-point except Multi-Drop. Application programs and/or ROM
BIOS determine which protocols your computer can support. For more
detailed information, refer to the Data Communications Reference Manual
(P/N 044737).
Intermec Standard Protocol
Intermec Standard protocol is a proprietary block transfer/status response
protocol. For each block sent, the host must wait for the appropriate
response before sending the next block (<DC1>). Except for single
character status commands (<ENQ> and <VT>), Standard protocol
transmits characters in message blocks beginning with the start of text
(<STX>) character and ending with the end of text (<ETX>) character.
Message blocks can be up to 255 characters, including the start of text and
end of text characters. The printer auto-discriminates between Standard,
Polling Mode D, and Multi-Drop protocols.
The printer returns its highest priority status when it receives a valid block
(<STX> data <ETX>) or when it receives the status request command
<ENQ>. When the printer receives the status dump command (<VT>),
the printer returns all active status. The printer status response time ranges
from 30 to 100 ms depending on the complexity of the received message
block. In the case of a transmission error, the printer responds with a
<NAK> and discards the entire message block.
This table shows printer status conditions in descending order of priority:
Intermec Standard Protocol Printer Status Conditions
Printer Status Character
Buffer already full GS
Ribbon fault US
No label stock EM
Buffer now full DC3
Printhead hot SI
Offline (paused) DC3
Label at strip pin FS
Skipping DC1
Printing DC1
Ready/Online DC1
94 EasyCoder 4420 and 4440 Bar Code Label Printer User’s Manual
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