No part of this publication may be copied, transmitted, stored in a
retrieval syste m , or translated into any language in any form or by any
means without the expressed written permission of FarStone T echnology ,
Inc.
FarStone grants you the right to use one copy of the enclosed software
program ("SOFTWARE") on a single computer. If the SOFTWARE is
installed on a network, or more than one user can run the SOFTWARE at
the same time, you must purchase an additional license for each
additional user or computer.
Trademarks
FarStone™ and VirtualClass™ are trademarks of FarStone Technology,
Inc. Microsoft
®
, Windows® and MS-DOS® are registered trade marks of
Microsoft Corporation. Other product names mentioned in this User’s
Guide may be trademarks or registered trademarks of their respective
companies.
FarStone Technology, Inc.
15 Hammond Dr., Suite 304,
Irvine, CA 92618
Tel: (949) 458-3666
Fax: (949) 458-3633
Technical Support:
Please contact your retailer or use our online support system at
www.farstone.com
.
For your convenience, you will find answers to frequently asked
questions on our website at www.farstone.com
support section:
8-3TECHNOLOGY SUPPOR T AND PRODUCT UPDA TE ...................................... 66
5
Chapter 1
Introduction
6
Chapter 1 Introduction to VirtualClass
1-1 What is VirtualClass?
VirtualClass 4.0 is a real-time, interactive multimedia broadcast system
that emulates a classroom situation over a network. It incorporates a
revolutionary design combining hardware and software to establish a
more efficient and stable framework for education.
VirtualClass offers teachers a highly effective and versatile tool that
enables them to fully achieve the potential of multimed ia teaching and
learning. An external keypad makes class management much easier
and enhances the operation of VirtualClass by providing direct access to
its primary functions.
VirtualClass handles all of the teaching needs in a classroom: a teacher
can monitor, control, shut down and broadcast to a specific student's
workstation or to an entire computer lab simply by clicking the buttons
on the VirtualClass keypad.
1-2 Glossary
Student Number
The student number is assigned based on the orde r that the student is
logged in. For example, if four students have already logged in to
VirtualClass, the next student to log in will be assigned Student Number
5. The Student Number is set only after logging into the class for the
first time. If VirtualClass is reinstalled, the student number will be
redefined according to the new login sequen ce.
Student Name
The name of the student’s computer.
Teacher Name
The name of the teacher’s computer.
Classroom ID
When VirtualClass Teacher is launched for the first time, there will be a
pop-up window for you to select which classroom you would like to enter .
The number you select will be the classroom number.
7
Student List
A file used for saving the information of all students who previously
logged in to a specific classroom. The default path for saving the file is:
%WindowsDire (Windows system location, e.g. C:) % \Program
Files\FarStone\VirtualClass/vclass.vcm. I f you back up this file du ring
the VirtualClass uninstallation process, the stud ent list will be restore d
when the program is reinstalled.
1-3 Main Features
1-3.1 teaching function
z Monitor
Enables the teacher to view the current screen of a specific student’s
computer. The teacher can monitor a single student’s computer or the
computers of all students in succession.
zBroadcast
Enables the teacher to broadcast what is displayed on his/her screen,
or what is displayed on a model student’s screen, to all students
logged in to the class.
z Control
Enables the teacher to take full control of a specific student’s computer .
You can remotely run the keyboard, mouse and applications on a
student’s computer.
z NetMovie
NetMovie provides a convenient way of managing and running all of
your multimedia files on CD, hard disk or server from within
VirtualClass.
zDistribute File
Enables the teacher to distribute files, pictures or applications needed
in teaching to a specified student or all students i n the class.
zCollect File
Enables the teacher to collect students’ work into his/her own
computer for checking.
8
z Chatroom
Chatroom provides an environment for the teacher and students to
discuss and interact. The teacher can invite a ce rtain student into or
drop him out of the chatroom.
zSend Message
The teacher can send a message to a specified student or to all
students simultaneously. He/She can enable or disable the students’
ability to send a message back.
zRaise Hand
Students can “raise their hand” to call the teacher’s attention when
he/she want to ask a question. The teacher can enable or disable this
function on the student’s computer.
z e-Tablet
Enables the teacher to highlight importan t areas of the scree n to be
broadcast.
z Lock Enables the teacher to lock a single student’s computer or the
computers of all students.
z Shutdown
Enables the teacher to turn off students’ computers.
z Voice Broadcast
Enables the teacher to broadcast a voice message from either student
or teacher to the class. This function can be enabled or disabled in the
VirtualClass configuration.
z Esc
Enables the teacher to cancel the current process. For example, if
the user is currently broadcasting, pressing Esc will stop the
broadcasting.
1-3.2 Classroom Management
z Select a classroom
Enables the teacher to select another classroom when the application is
9
running. And the teacher can enable a specific student or all students to
select a classroom.
z Set functions of student’s computer
Enables the teacher to set the functions of a student’s computer. For
example, he/she can enable or disa ble students’ ability to ra ise their hand
or quit the classroom.
zLive Update
When a new version of VirtualClass is released, the teacher could
update the application with the configured upgrading package sent by
FarStone. Then the application on the student’s computer would be
upgraded automatically the next time he/she logs in.
zStudent logon
The student can log on in two ways: manual logon or by selecting a
classroom.
zSet Teacher Computer’s IP address
When the teacher computer has more than one IP address, he/she
can select one as the bundled IP address.
10
Chapter 2
Installation
11
Chapter 2 Installation
2-1 System Requirements
Teacher Computer
VirtualClass keypad (optional)
Microsoft Windows 95/98/2000/NT4/XP
450 MHz Pentium III processor (or compatible) or better
30 MB of free hard disk drive
24X CD-ROM
256 MB of RAM
Microsoft Internet Explorer 4.0 or higher
10/100Mbps Network Adaptor
TCP/IP Internet Protocol
(Optional) Multimedia System: sound adapter, microphone and
earphone
Student Computer
Microsoft Windows 98SE/ME/2000/NT4/XP/2003 Server
433 MHz Celeron processor (or compatible) or be tter
20 MB of free hard disk space
64 MB of RAM
24X CD-ROM
10/100Mbps Network Adaptor
TCP/IP Internet Protocol
Microsoft Internet Explorer 4.0 or higher
(Optional) Multimedia system: sound adapter, microphone and
earphone.
Notice: When operating on a Windows NT4 system, it is suggeste d to
install VirtualClass under Service Pack 6.
2-2 Installing VirtualClass
2-2.1 Installing VirtualClass
12
Step 1 Insert the VirtualClass CD into your CD drive. The Setup
program should start automatically. If it does not, run the SETUP.EXE
file directly from the CD. Also, if you are installing from a network or
hard disk, double-click 'setup.exe' to launch the Windows Installer
program.
Step 2 Carefully read the License Agreement and select 'Iagree' if
you accept the License conditions. If you do not accept the terms in this
agreement, the setup will be aborted.
Step 3 Select Teacher or Student from the Installation Options screen
and click Next, as Fig. 2-2b shows.
Fig. 2-2b
Step 4 Enter your required information, as Fig. 2-2a shows.
Fig. 2-2a
13
Step 5 Enter a location for VirtualClass to load its program files.
Step 6 Click Next to confirm the selections and to start installing
VirtualClass on your computer.
Step 7 Click Finish to end the installation of the VirtualClass program
files. After the installation is complete, you can launch VirtualClass
and/or show the Readme file by selecting the appropriate checkboxes,
as Fig. 2-2c shows.
Fig. 2-2c
2-2.2 Silent Setup
With the silent installation feature, the network administrator can install
this software onto all of the systems through a command line.
VirtualClass will install on its own, without any end-user intervention.
The default installation path is: %WindowsDir%(Windows system
location, e.g. C: )\Program Files\FarStone\VirtualClass.
If you would like to install the teacher portion silently , please insert the
VirtualClass CD into your CD drive (e.g. E: ) first. Then select
Start->Run and type ”E:\setup.exe /s /t”and press enter to start
the installation.
If you wish to install the student portion silently, please insert the
VirtualClass CD into your CD drive (e.g. E:), then select Start->Run
14
and type “E:\setup.exe /s /s” and press enter to start the
installation.
2-2.3 Uninstalling VirtualClass
Step 1 Close VirtualClass before uninstalling it. Right-click on the
VirtualClass icon in the system tray and select Exit from the popup
menu to close VirtualClass.
Step 2 To uninstall the VirtualClass program, press Start in the
Windows taskbar, and then either select (a) Programs/
VirtualClass/Uninstall VirtualClass or (b) Start/Settings/
Control Panel and double-click on the Add/Remove Programs icon
to open the Add/Remove Programs menu. Select VirtualClass and
then click on the Add/Remove button. Either method will launch the
VirtualClass Uninstall Wizard. Select Remove to continue.
Note: The VirtualClass Student program cannot be removed either from
Programs in the Start menu or from the Control Panel. You must run
VirtualClass setup in order to uninstall the VirtualClass Student program,
as is shown in fig. 2-3a.
Fig. 2-3a
Step 3 Click Next in Fig. 2-3a. A message will display asking the user if
he/she would like to keep the student list. If yes, the student list will
15
remain the same next time VirtualClass is installed on the computer.
Step 4 Selecting either Yes or No will start the uninstallation process.
After successfully removing VirtualClass from your computer, click OK.
16
Chapter 3
Using
VirtualClass
Teacher
17
Chapter 3 Using VirtualClass--Teacher
3-1 Overview of common menus of VirtualClass
Teacher
First, this section introduces the main interf ace, c ommon men us, bars ,
buttons and quick-keys on VirtualClass Teacher so that the user can be
familiar with this application and use it easily.
3-1.1 Main Interface
Fig. 3-1a
Title Bar: Name of the application.
Menu Bar: All functions can be accessed through these menus.
Tool Bar: Common functions can be accessed through the buttons on
this bar.
Information area: Shows information of a selected student; displays
messages the teacher sent and received.
Student icon area: Shows whether a student has enrolled in this class.
Highlighted icons indicate those students who are logged on.
Status bar: Lists the total number of students enrolled in this
classroom, and the number of students currently logged in to this class.
3-1.2 Right-button Menu
There are two different right-click menus, depending on where the arrow
key stays.
The 1st case:When right-clicking the mouse in a blank part of the
student icon area, the menu is as follows. The teache r can change the
18
order of student icons. He/She can access common functions through
the sub-menu “To all students”.
The 2
follows. The gray indicates you cannot perform this function .
nd
case: Wh en right -clicking on t he student ic on, the menu is as
Note: When the Teacher is using the Broadcast, Multi-View,
NetMovie, Lecture, Chatroom or Lock functions on selected
student PC(s), right-clicking on any target student icon and then
selecting Halt all operations will stop current operations for all
selected student(s), not just the one that was right-clicked.
3-1.3 Menu Bar
In this bar, the following sub-menus are included:
Manage: (see detailed introduction in a later chapter)
Teach: (see detailed introduction in a later chapter)
View: Selecting appropriate items, you can show/hide the Tool Bar,
19
status bar and information area. You can also change the display of
student icons.
Help: “Online help” and “About” (version, copyright, and license
information, etc.)
3-1.4 Tool Bar
Buttons in this bar enable the teacher to perform some common
functions conveniently.
: Single-click it to broadcast the teacher’s screen and voice
message to a student or students.
: Single-click it to play and broadcast digital media s uch as video
clips, VCDs or MP3s to students’ computers.
: Single-click it to view a selected student’s screen.
: Single-click it to broadcast a student's screen to other s.
: Single-click it to control a student’s computer remotely.
: Single-click it to display multiple students’ screens.
: Single-click it to broadcast the teacher's voice message to
student(s).
: Single-click it to chat with a selected student.
20
: Single-click it to send a text message to student(s)
: Single-click it to communicate with specified student(s) in text.
: Single-click it to lock a student’s computer.
: Single-click it to unlock a student’s computer.
: Single-click it to stop the current operation. This function is
somewhat like the ESC button.
3-1.5 VirtualClass Lit Interface
The lit interface is a float bar containing some common function buttons.
It appears on the upper screen when the teacher hides the main
interface.
The bar is as follows:
Two of these buttons need to be introduced:
E-Tablet: It enables the teacher to highlight important areas of
the screen to be broadcast.
Back: Single-click it to go back to the main interface .
3-2 Start VirtualClass Teacher
21
3-2.1 Launch VirtualClass Teacher
Installing the VirtualClass Teacher program will add the VirtualClass icon
to the T eacher's desktop. Y ou can launch VirtualClass by either (a)
double-clicking the icon, or (b) selecting Start Menu -> Program
-> VirtualClass Teacher.
When VirtualClass is started, the teacher will be asked to select an
empty classroom to start the class, as shown in Fig. 3-2a. Click OK to
confirm your selection and start VirtualClass.
Notice: The classroom selected in the first launching would be the
default room until you change the default. The way of changing the
default is explained in a later section.
Fig. 3-2a
Once VirtualClass is started, two small icons as follows will be placed in
the Windows system tray.
22
VirtualClass
VirtualClass Live-Update Service
3-2.2 Hide the Main Interface
When the teacher minimizes the main interface, it is hidden, and the lit
interface will appear. There are two ways to turn back to the main
interface.
1. Click the “Back” button
2. Right-click the “VirtualClass” icon
and select “Show” in the popup menu.
on the lit interface bar.
in the Windows syste m tray,
3-2.3 Exit VirtualClass Teacher
You can either select Manage -> Exit in the Menu Bar of the main
interface, (if in lit interface, turn back to main interface first) or
right-click the “VirtualClass” icon
select “Exit” in the pop-up menu.
Note: Even if the VirtualClass Teacher has already exited, the
VirtualClass Student application is still running. In this case, the icon on
the student computer will change to
in the Windo ws system tray, and
.
3-3 Teaching Management
3-3.1 Control Student Computers
z Rename a student
The teacher can change a student’s name by using one of these two
options:
1. Select one student, Manage in Menu Bar, and then select Rename;
2. Select one student, and then press F2 on the keyboard.
z Drop a student
The teacher can drop a student out of the class by using one of these two
options:
1. Select one student, select Manage -> Drop student;
2. Right-click this icon and select Drop student in the popup menu.
23
Note: When this function is perform e d, the dropped student’s icon still
exits in the classroom, but in the offline status.
z Delete a student
The teacher can delete a selected student by selecting Manage ->
Delete student in the Menu Bar. When this function is performed, the
deleted student’s icon will be deleted from this classroom. It will appear
only when he logs in to this classroom again.
z View a student’s properties
There are two ways to perform this function:
1. Select student(s), click Manage in the Menu Bar, then select
Student’s Properties in the popup menu.
2. Right-click on a student icon, and select Student’s Properties in
the popup menu.
Note: The teacher can view a selected student’s name, account,
computer name, IP address and status. If more than one student is
selected, the teacher can view the number of selected students and
online students.
3-3.2 System Preference
The teacher can select Manage -> Preference to display the
preference dialog, as is shown in Fig. 3-3. 2a.
Fig. 3-3.2a
z Preference—Teacher (Fig 3-3.2a)
Classroom management:
Select a classroom: The teacher can re-select a classroom in this list.
24
Select a bundled IP address: When there is more than one network
adapter and IP address on the teacher computer, he/she can select one
as the default address bundled to the VirtualClass application.
Multi-view:
Screens viewed at a time: The teacher can decide on the number of
student screens viewed at a time.
Refresh interval: The teacher can decide to refresh the multi-view on an
interval between 5 to 30 seconds.
Other:
The teacher can set the image quality dragging the slide bar.
From left to right, the transfer speed decreases, but image quality
increases.
z Preference – Student (Fig. 3-3.2b)
The teacher can enable/disable the student’s ability to perform certain
operations, or remotely set the configuration of student computers by
properly selecting the checkboxes, as shown in Fig. 3-3.2b
Fig. 3-3.2b
3-4 Broadcast
Screen broadcast mode broadcasts exactly what is displayed on the
Teacher’s screen to all students logged on for the Class.
Note: 1) When the “Lock the computers that are receiving broadcasts”
option is selected in the Preference--Student dialog (Fig 3-3.2b), the
25
students’ controls are disabled while this mode is active.
2) While the broadcasting mode is a ctive, the main interface will turn
into the lit interface automatically.
3) The teacher can broadcast to a selected student or to all students in
the classroom.
After student(s) is/are selected (if none are sele cted, the default is all
students), there are four ways to activate this mode:
1. Single-click the
2. Right-click on one of the selected student icons and select
icon in the Tool Bar;
Broadcast in the popup menu; if broadcasting to all students,
right-click on the blank space of the student icon area, go to
“To all students” option, and select Broadcast in the popup
menu.
3. Select a student/students, then select Teach in the Menu Bar ,
and choose Broadcast in the drop menu;
4. To select a student/students, simply press “Ctrl+B” on the
keyboard.
3-5 Monitor Student Screen
VirtualClass provides a monitoring mode for the teacher to know exactly
what a student or students is/are doing. The teacher can even take full
control of a student computer if needed. There are two modes: Monitor
and Multi-View.
3-5.1 Monitor
It is a one-one-view mode. The teacher can monitor a selected student.
When this mode is activated, the selected student’s screen is shown in a
window on the teacher’s computer. The title of the monitoring window
displays the number and name of the student, and its IP address.
Clicking the
There are four ways to activate this mode:
button can stop this operation.
1. Select a student. Single-click the
icon in the Tool Bar;
2. Right-click on the selected student icon, and select Monitor
in the popup menu;
3. Select Teach in the Menu Bar, and then select Monitor in the
26
drop menu;
4. Simply press “Ctrl+V” on the keyboard.
3-5.2 Multi-View
In the Multi-View mode, the teacher can view at most 16 screens at
the same time. When more that 16 screens need to be viewed, then
VirtualClass will Cycle through, viewing each grou p of 16 computer
screens for the set Cycle interval.
Note: To set the interval, go to Manage on the Menu Bar and select
Preference from the drop menu to open the Preference window.
Select the Teacher page, and then edit the 'Refresh interval'.
After one student or several students is/are selected (if none is
selected, the default is all students), there are four methods to
activate this Multi-View mode:
1. Single-click the
2. Right-click on one of the selected student icons, and select
Multi-View in the popup menu; if broadcasting to all students,
right-click on the blank area of the student icon area, go to “To all
students” option, and select Multi-View in the popup menu.
3. Select a student or students. Ch oose Teach in the Menu Bar, and
then select Multi-View;
4. Select a student or students. Press “Ctrl+H” on the keyboard.
Note: 1) If clicking the Multi-View button
students are chosen to be viewed as default.
2) When multi-view mode is activated, the multi-view window is
displayed on a full screen mode on the teacher screen. I n this win dow,
the teacher can control, lock/unlock or send a message to one of the
student computers.
3) Clicking the
interface.
button can stop this mode and return you to the main
button in the Tool Bar;
in the lit interface, all
3-6 Reflect Student Screen
Screen Reflect allows the T eacher to relay a selected Student's screen to
all other students logged on to the Class. There are four ways to perform
27
this function:
1. Select a student, single-click the
2. Right-click on the selected student icon, and select “Screen
Reflect” in the popup menu.
3. Select a student. Choose Teach in the Menu Bar, and then select
ScreenReflect;
4. Select a student. Press “Ctrl+R” on the keyboard.
When this operation is performed, a dialog titled VirtualClass - Screen
Reflect will pop up on the screen, as is shown in Fig. 3-6a.
Fig. 3-6a
button in the Tool Bar;
3-7 Control Student Computer
The teacher can remotely control a student computer, so that he/she
can tutor a selected student if necessary. There are four ways to perform
this function:
1. Single-click the
2. Right-click on one of the selected student icons, and choose Control
in the popup menu;
3. Select a student. Choose Teach in the Menu Bar, then select
Control;
4. Select a student. Press “Ctrl+C” on the keyboard.
Under Remote Control, the screen of the student computer will be
button in the Tool Bar;
28
displayed in a window on the Teacher’s screen. The student’s number,
name and IP address is displayed in the title bar of this window. The
teacher can take full control in this window ju st like operating on the
student computer.
Note: 1) If the teacher selects the “Lock the computer that is being
controlled” option in Manage -> Preference -> Student -> Lock, the
controlled student cannot operate on his own computer; otherwise, both
the teacher and the controlled student can operate.
2) Click the
button to stop controlling.
3-8 Lecture
VirtualClass can simultaneously broadcast the teacher’s voice to all
students in class. This function can be performed when student’s
screens are “black locked” so that the teacher can force students to
listen to his/her lecture attentively.
The teacher can lecture to one or more selected student(s), or to all
students in the classroom.
There are four ways to enter lecture mode:
1. Single-click the
2. Right-click on one of the selected student icons and select Lecture
in the popup menu; if the lecture is to all students, right-click on
the blank area of the student icon area, go to the “To all students”
option, and select Lecture in the popup menu.
3. Select a student or students. Ch oose Teach in the Menu Bar, and
then select Lecture;
4. Selec t a student or students. Press “Ctrl+N” on the keyboard.
Note: 1) If clicking the Multi-View button
default target student is the whole class.
2) When a student is receiving the lecture, his icon chan ges to
button in the Tool Bar;
in the lit interfac e, the
.
3-9 Talk to Student
The teacher can talk to a selected student privately . There are four ways
to perform this function:
29
1. Single-click the button in the Tool Bar;
2. Right-click on one of the selected student icons and choose Talk in
the popup menu;
3. Select a student. Choose Teach in the Menu Bar and select Talk;
4. Select a student. Press “Ctrl+T” on the keyboard.
Note: When a student is under the talk mode, his icon changes into
3-10 Send Message to Student
The teacher can send a message to a student. He/She can also
enable/disable the ability of students to send messages to him/her. But
students cannot send messages to each other.
The teacher can send a message to one or several student(s), or to all
students in class. If no student is selected, the default is to all students.
There are four ways to perform this function:
1. Single-click the
2. Right-click on one of the selected student icons, and select Message
in the popup menu; if sending a message to all students, right-click
on the blank area of the student icon area, go to the “To all students” option, and select Message in the popup menu.
3. Select a student or students. Ch oose Teach in the Menu Bar, and
then select Talk;
4. Selec t a student or students. Press “Ctrl+S” on the keyboard.
Note: 1) Typing message in the text frame of the Message Area, and
clicking the send b utton
all students in class.
2) If clicking the message button
Message dialog box will pop out. The object student will be shown in
this dialog, as Fig. 3-10a (to selected student) and Fig. 3-10b (to all
students) show.
button in the Tool Bar;
on the right can also send the message to
in the lit interface, a Send
30
Fig. 3-10a
Fig. 3-10b
3-11 Text Communicate in Chatroom
The teacher can communicate with a selected student or with all
students in the class using text. There are fours ways to enter the
chatroom mode:
1. Single-click the
2. Right-click on one of the selected student icons, and select
Chatroom in the popup menu;
enter the chatroom, right-click on the blank area of the
student icon area, go to the “To all students” option, and
select Chatroom in the popup menu.
3. Select a student or students. Ch oose Teach in the Menu Bar, and
then select Chatroom;
4. Selec t a student or students. Press “Ctrl+O” on the keyboard.
button in the Tool Bar;
If all students are supposed to
Note: If you click the Chatroom button
students will enter the Chatroom by default.
After the Chatroom is activated, a Chatroom window will appear on the
screen, as shown in Fig. 3-11a.
31
in the lit interface, all
①
③
②
Fig. 3-11a.
Note:
: Message area: All messages displayed in the frame.
: Typing area: Type your message in this frame, and click the Send
button on the right to display it in the Message a rea.
: Function Bar.
Click
Click
Click
screen, as shown in Fig. 3-11b.
to change the color of the word you typed out;
to insert a face expression icon;
, and the “Add student list” dialog box will pop up on the
Fig. 3-11b
Student Name, Computer Name and IP address of all online students will
appear in this box. The teacher can invite selected student(s ) into, or
32
drop selected student(s) out of the Chatroom.
3-12 Send and Receive Files
With this function, the teacher can distribute files, pictures or
applications needed in teaching a specified student or to all students in
the class. He/She can also collect students’ work in his/her own
computer for checking.
3-12.1 Distribute File to student
The teacher can distribute files to a selected stud ent or to all stu den ts.
If none is selected, the default is to all students in class.
After selection, there are two ways to perform this function:
1. Select “Teach -> Distribute file” in the Menu Bar;
2. Press “Ctrl+P” on the keyboard.
After this operation, a “Distribute files” dialog box will appear on screen,
as shown in Fig. 3-12a.
Fig. 3-12a
The teacher can assign a folder on the student computer to contain the
distributed files in the “Student side folders” text frame.
After selecting the file to be distributed , all the teacher needs to do is
click the Send button below.
The teacher can stop distributing amid the operation by clicking the
Close button below.
33
3-12.2 Collect Files from Student
The teacher can collect files from a selected student or from all students.
If none is selected, the default is all students in th e class.
After selection, there are two ways to perform this function:
1. Select “Teach -> Collect file” in the Menu Bar;
2. Press “Ctrl+D” on the keyboard.
After this operation, a “Collect files” dialog box will appear on screen, as
shown in Fig. 3-12b.
Fig. 3-12b
3-13 VirtualClass e-Tablet
E-Tablet is designed to complement VirtualClass while it is in 'Screen
Broadcast' mode. E-Tablet provides a wide range of drawing
functionality that can be used to assist the teacher in directing the
students' attention toward a point of interest and/or highlighting
important areas of the screen to be broadcast.
VirtualClass e-tablet can only be opened in the lit interface.
3-13.1 Open e-Tablet
To open VirtualClass e-Tablet, click the e-Tablet button on the lit
34
interface. Then an e-Tablet tool box will appear on the upper right screen,
as shown in Fig. 3-13.1a.
Fig. 3-13.1a
3-13.2 Use e-Tablet drawing tools
To use the e-Tablet drawing tools:
Step 1 Single-click on the chosen tool (the active tool will be
highlighted).
Step 2 Move the mouse cursor to the point where you want to begin
drawing on the screen and single-click to set the 'start draw' point.
Step 3 Move the cursor to where you want the drawing to end and
single-click again to set the 'end draw' point.
35
Step 4 The image you created can be saved on the hard disk by
selecting Save on the drawing tools box. You can open an existing
image by selecting Open as well.
Note: (1) Right-clicking on any part of the screen will hide the drawing
tool.
(2) The tools in this box are used in the same way as other
drawing tools, such as the Paint function in Windows
accessories.
3-14 Raise Hand
With the ‘Raise Hand’ function, a student can send notice to the Teacher
indicating he/she wishes to ask a question. After the student uses thi s
function, his/her icon will change to
answer the student by giving a lecture, sendin g a message, or invitin g
him into the chatroom.
The teacher can clear the hand mark in one of three ways:
1. Right-click the
2. Select the hand-raised student, click Teach in the Menu Bar, and
choose “Clear Mark”;
3. Select the hand-raised student, press “Ctrl+E” on the keyboard.
icon, and choose “Clear Mark”;
. Then the teacher can
After the Clear Mark action, the student icon will turn back to
.
3-15 Remote Shutdown
The teacher can remotely shut down a selected student’s computer
using one of two methods:
1. Select student(s), choose “Teach -> Shutdown” from the Menu Bar;
2. Right-click on the selected student(s), choose Shutdown in the
popup menu.
After this operation, a notice dialog will pop up on the screen, as shown
in Fig. 3-15a.
36
Fig. 3-15a
Click “Yes” to shut down. After this operation, the student icon will
change into offline status (gray colored).
Click “No” to abandon the shutdown operation.
3-16 Lock/Unlock Student Computer
3-16.1 Lock student computer
The teacher can ‘black lock’ a selected s tudent’s computer or lock all
student computers. After selection, there are four ways to lock a
student’s computer: (If none is selected, the default is to all students in
the class.)
1. Single-click the
2. Right-click on one of the selected student icons, and sele ct Lock in
the popup menu. If all students are supposed to be locked, right-click
on the blank area of student icon area, go to the “To all students”
option, and select Lock in the popup menu.
3. Select a student or students. Ch oose Teach in the Menu Bar, and
then select Lock;
4. Selec t a student or students. Press “Ctrl+L” on the keyboard.
button in the Tool Bar;
Note: 1) If clicking the Lock button
target is all students in the class.
2) When a student computer is locked, his icon will change to
in lit interface, the default
.
3-16.2 Unlock Student Computer
When the teacher would like to unlock student computers, it can be done
using one of the following three methods:
1. Select locked student(s) (if none is selected, default is all locked
students.). Click unlock button
in the Tool Bar;
37
2. Select locked student(s). Right-click on one of selected icons, and
choose Unlock in the popup menu;
3. Select locked student(s) (if none is selected, default is all locked
students.). Choose Teach in the Menu Bar, then select Unlock;
4. Select locked student(s) (if none is selected, default is all locked
students.). Press “Ctrl+U” on the keyboard.
Note: 1) If clicking the Unlock button
default is to unlock all locked students.
in the lit interface, the
38
Chapter 4
Using
VirtualClass
Student
39
Chapter 4 Using VirtualClass--Student
4-1 Start VirtualClass--Student and Student Menu
4-1.1 Start VirtualClass
Installing the VirtualClass Student program will add the VirtualClass icon
to the Student's desktop. You can launch VirtualClass by either (a)
double-clicking the icon, or (b) selecting Start Menu -> Program
-> VirtualClass Student.
After launching VirtualClass Student, there will be a VirtualClass icon on
the Student computer’s taskbar , as shown in the red circle in Fig. 4-1.1a.
When the mouse passes over the icon, a note will appear indicating the
Teacher Computer Name that is currently logged on.
Fig. 4-1.1a.
Note: 1) Normally , when a T eacher comes online, the Student computer
will automatically be logged into any Class of which they are a member .
2) If there is no Teacher online, the VirtualClass offline icon
shown in the Student’s taskbar.
3) When launching VirtualClass Student for the first time after
installation, a Select a Classroom dialog box will pop up, as shown in
Fig. 4-1.1b.
Fig. 4-1.1b
After selecting one classroom and clicking OK, the Student Computer
will automatically check versions between Student and Teacher. If a
higher version was detected on the Teacher computer, the Student will
automatically be upgraded to the same version.
will be
40
4-1.2 Student Menu
If you right-click on the VirtualClass icon in the taskbar, the student
menu will pop up, as shown in Fig. 4-1.2a.
Fig. 4-1.2a Fig. 4-1.2b
Note: 1) When Right-clicking on the offline icon, the menu is as
Fig.4-1.2b shows;
2) Some functions may be disabled by the Teacher Computer. Disable d
function options are gray and cannot be used;
3) Help: Click it to open the online help file.
About: Click it to view version, copyright and lice nse information.
View received file: Clicking it will dis play collected file list.
Other functions will be introduced in following parts.
4-2 Raise Hand
By clicking the “Raise Hand” option in the student menu, students can
send notice to the Teacher indicating he/she wishes to ask a question.
After the student uses this function, his/her icon on the Teacher
Computer will change to
teacher can answer him choosing a proper method.
Note: The student cannot perform this operation if the teacher
unchecks the Allow to raise hand box in the VirtualClass preferences.
to raise the teacher's attention. Then the
4-3 Send Message
With this function, the student can send messages to the teacher.
Right-click on the VirtualClass icon in the task tray, and click "Send
41
Message" in the popup menu, and then a Send Message dialog box
will be displayed on the screen as shown in Fig. 4-3a.
Fig. 4-3a.
Note: If the teacher unchecks the Allow to send message box in
VirtualClass preferences, then students cannot p erform this operation.
4-4 Select a Classroom
If allowed by the teacher to select a classroom, the students can
right-click on the VirtualClass icon in the task tray and click "Select a Classroom" in the popup menu. Then a Select a Classroom dialog
box will be displayed, as shown in Fig. 4- 4a. Select the cla ssroom and
click OK to enter.
Fig. 4-4a
4-5 Manual Logon
If allowed by the teacher to select a classroom, the student can also
choose to log on to a classroom manually.
Right-click on the VirtualClass icon in the task tray and click "Manual Logon" in the popup menu. Then a Manual logon dialog box will be
42
displayed as shown in Fig. 4-5a.
Fig. 4-5a
The student can type in the IP address or name of the Teacher Computer,
and click OK to log on to that Teacher Computer.
4-6 View Received Files
When the teacher sends a file to a student, a notice window (Fig. 4-6a)
will instantly appear on the bottom right. Clicking the file name in the
collected file list will open this file.
Fig. 4-6a
43
4-7 Receive and Reply to a Message
When the teacher sends a message to a student, a Message dialog box
will instantly pop up on student screen, as shown in Fig. 4-7a.
Fig. 4-7a
Click Reply to show Fig. 4- 7b. Type message in the dialog box and send
it back to the teacher.
Fig. 4-7b
4-8 Exit Classroom
T o Exit the VirtualClass Student program, right-click on the small icon on
the taskbar, and then select Exit from the drop menu.
Note: The students themselves cannot close the VirtualClass student
program if the teacher has checked Prevent students from exiting VirtualClass box.
44
Chapter 5
Using
VirtualClass
NetMovie
45
Chapter 5 VirtualClass NetMovie
5-1 VirtualClass NetMovie - Introduction
The NetMovie Manager provides a convenient way of managing and
running all your multimedia files on CD, hard disk, or server. It also
enables you to broadcast live and/or play live recordin gs, from within
VirtualClass. NetMovie adapts a Client/Server mode; supports most
multimedia formats such as MPEG, DAT, MP3, WAV, etc. NetMovie is also
an excellent tool for creating, classifying, adding and organizing your
multimedia resources.
5-2 NetMovie Manager - Teacher
NetMovie Manager will appear on the Teacher's screen when activated,
as shown in Fig. 5-2a.
Fig. 5-2a
5-2.1 Activate NetMovie
First, select the student(s) you want to receive NetMovie (if none is
selected, the default is to all students). Then the teacher can show
NetMovie using one of the following four methods:
1. Click the NetMovie button
2. Right-click on one of the selected student icons, and select Show
Movie in the popup menu; If all students are supposed to see the movie,
right-click on the blank area of student icon area, then choose the “To
in the Tool Bar;
46
all students” option, and select Show Movie in the popup menu.
3. Select a student or students, then select Teach in the Menu Bar, and
choose Show Movie in the drop menu;
4. Select a student/students and press “Ctrl+M” on the keyboard.
Note: If clicking the NetMovie button
default all students are chosen to see the movie.
in the lit interface, by
5-2.2 Using NetMovie Manager
It must first be pointed out that all the functions introduced below can be
accessed in the right-click menu. The menu will be displayed when you
right-click the mouse on any part of the NetMovie Manager. As shown in
Fig. 5-2.2a.
Fig. 5-2.2a
z Play Multimedia Files
There are three methods to play a file:
1. Click on the open file button
2. Right-click on any part of the NetMovie Manager and select Open in
popup menu to open a file;
3. Press "Ctrl+O" on the keyboard to open a file.
z Play list
1) Single-click on the Play List button
the right popup menu, or 3) Simply pressing "Ctrl+L" can show the Play
below the play screen;
, or 2) Select Play List in
47
List dialog box shown in Fig. 5-2.2b.
Fig. 5-2.2b
The NetMovie player will play files on the list in sequence. The teacher
can add, delete and change the sequence of files on the list. He/She
can also view the properties of selected files by clicking the Properties
button and displaying the Properties window, as shown in Fig. 5-2.2c.
Fig. 5-2.2c
48
zPlay Control
Play Mode Button
Play
Pause
Description
Play a file after it is paused or stopped.
Pause a file that is currently playing.
Stop
Stop a file that is currently playing.
Previous
Go back to the beginning of this file.
Rewind
Skip backward when playing a file.
Skip Forward
Next
Skip Forward when playing a file.
Play the next file on file list.
z Volume
The Teacher can adjust the playing volume by dragging the volume bar
shown in Fig. 5-2.2d.
Fig. 5-2.2d
Note: 1) From top to bottom, the volume decreases to mute mode.
2) The teacher can directly enter mute mode by clicking the button
below the play screen.
z Close Multimedia File
The T eacher can close a file during the displa ying process by clicking the
close button
below the play screen.
z Exit NetMovie
The Teacher can exit NetMovie Manager by clicking on the close window
button or by selecting Exit from the right-click menu.
49
5-3 NetMovie - Student
Starting the NetMovie on the Teacher's computer will launch the
NetMovie displayer on the student computer automatically and will
receive the movie simultaneously. The NetMovie displaying on the
student computer is shown in Fig. 5-3a.
Fig. 5-3a
While receiving NetMovie, students can perform the following operation:
z Adjust the display window to full screen by clicking
z Hide the display window by clicking the ‘minimize window’ button
.
zReturn to normal size by right-clicking the mouse under full screen
mode.
Note: these functions cannot be performed if the Teacher has
checked the Full Screen box in the VirtualClass preferences.
zAdjust the playing volume by draggin g the volume bar
50
.
.
Chapter 6
Using
VirtualClass
Keypad
51
Chapter 6 VirtualClass Keypad
6-1 VirtualClass Keypad Introduction
VirtualClass Keypad is an external hardware device, shown in Fig. 6-2b .
The teacher can perform the most commonly used functions by simply
pressing a key on this pad. The keypad makes teaching much easier and
more convenient.
6-2 Install VirtualClass Keypad
Connect the VirtualClass keypad to the PS/2 port on the teacher
computer and connect the standard keyboard to another port on the
VirtualClass keypad, as shown in Fig. 6-2a.
PS/2Standard Keyboard
Fig. 6-2a
6-3 VirtualClass keypad functions
The VirtualClass keypad (Fig. 6-2b) provi des direct acc ess to all of the
main functions available in VirtualClass.
52
Fig 6-2b
• Number Keys (1-9)
These keys are used to select a specific computer. For example, if
you want to control student 112, you should type the number 112
first before executing any actions.
•List
Displays the name and number of all students who are online. If all of
the students cannot be displayed on one page, then press List again
to scroll to the next page.
• Broadcast
Broadcasts the teacher’s screen, a model student’s screen or a voice
message.
Press Broadcast to broadcast the teacher’s screen to the screens of
all students. To broadcast an individual student’s screen to other
students, first enter the student number and then press Broadcast.
53
• Voice
Pressing this key will broadcast the teacher’s voice message to all
students. The teacher can also have a one-on-one chat with a
student by selecting the number of the student before pressi ng the
Voice key.
• Adv.
Launches VirtualClass advanced functions. There are two options in
the Advanced window: e- Tablet and NetMovie. E-Tablet is designed
to complement the VirtualClass Screen Broadcast. E-Tablet provides
a wide range of drawing functionality that can be used to assist the
teacher in directing the students' attention toward a point of interest
and/or highlighting significant areas of the screen to be broadcast.
NetMovie provides a convenient way of managing and running all of
your multimedia files on CD, hard disk or server from within
VirtualClass.
• Monitor
Displays the current screen of a selected student’s computer. To
monitor one student computer, first enter the student computer
number and then press Monitor. If you want to monitor all of the
students’ computers, just press Monitor. The screens of all t he
students who logged into the classroom wil l be displayed in a
“slideshow”.
•Control
Takes full control of a specific student's computer. You can remotely
control the keyboard, mouse and other applications on a student’s
computer. To control a system, first enter the student’s number and
then press Control. Only one student computer can be controlled at
one time.
•Shutdown
Turns off a specific student’s computer or the computers of all
students. To turn off an individual student’s computer, enter the
student number and then press the Shutdown key for 3 seconds.
To turn off all student computers, just press the Shutdown key
directly for 3 seconds.
•Lock
Disables the system, keyboard and mouse of one or all students. To
lock only one computer, first enter the student's number on the
54
keypad and then press Lock. If no student number is entered prior
to pressing Lock, then all of the systems will be locked.
• Esc
Cancel the current process. For example, if the user is currently
broadcasting, pressing Esc will stop the broadcasting.
55
Chapter 7
Network Test
56
Chapter 7 Network Test
VirtualClass is equipped with a network diagnostic tool for both the
teacher program and the student program to ensure that the classroom
network functions properly.
If the program does not seem to be able to find a network, please run
the VirtualClass network test tool from
Start->All programs->VirtualClass->Network Test.
Fig.Fig. 4-1a
Step 1 Click the Start button on the top to begin sending test
information from the teacher’s computer to the student’s computer.
Step 2 Click the Start button at the bottom to receive data packets that
have been sent from the teacher’s computer.
Step 3 On the right side, the message window will display the
information about the data received, lost data packets and your network
quality. If no data are received on the student’s computer, please check
your network connection and hardware configuration.
If the problem still persists, please contact FarStone technical support at
support@farstone.com
.
57
Chapter 8
Appendix
58
Chapter 8 Appendix
8-1 Frequently Asked Questions (FAQ)
Q1. Why can’t I turn off (or restart) the student computer using
the VirtualClass teacher program?
If the student computer stops responding when you try to turn it off (or
restart it), select Power Options from the control panel, and then
select “Shut Down” from the “When I press…” drop menu in the
Advanced tab.
Or check Enable Advanced Power Management support on the APM
tab.
59
Q2. I turned off the student computer using the VirtualClass
teacher program. Why does the Scandisk program always run on
the next system startup?
Not all of the programs were closed properly when Virtua lClass shut
down the student systems. Please close all of the running programs prior
to restarting or shutting down.
Q3. I reinstalled the VirtualClass teacher program on my
computer. Why did the student number change?
If you want to keep the student number listing the same as before,
please do the following:
1. Select “Save student list” when removing the VirtualClass teacher
program.
OR
2. Back up the student list by saving the vclass.vcm from %InstallDir%
Program Files/FarStone/VirtualClass/vclass.vcm. Replace this file
after VirtualClass has been reinstalled.
60
Q4. When should the student log in to the classroom manually?
If the classroom is already online but the student cannot find the
classroom in the teacher list, you can enter the teacher computer
name or IP address to log in to this classroom.
Q5. Can I change the language displayed in VirtualClass without
reinstalling the program?
Yes. You need to copy the ResXXXX.ini file, which is located in the
VirtualClass program folder (number in folder name indicates certain
language, as is shown in the table below) into
%InstallDir%ProgramFiles\FarStone\VirtualClass\Language.
After copying the file, please restart VirtualClass to have the changes
take effect after copying the file.
Language Folder for language
Traditional CHINESE 404
Simplify CHINESE 804
ENGLISH 409
FRENCH 40c
GERMAN 407
ITALIAN 410
SPANISH 40a
DUTCH 413
KOREAN 412
JAPANESE 411
Q6. Can I broadcast movies to student computers using
VirtualClass?
Yes. You can do this using the NetMovie feature.
Q7. During installation, I received the following error message
“1607: Can’t install InstallShield Scripting Runtime.” What
should I do?
Make sure that you have the administrator privileges to run the setup on
the machine and then run IsScript.msi
from the original installation
packet. Run the file InstmsiA.exe on Windows 9x or Me or
InstmsiW.exe on Windows NT, 2000 or XP to install and configure the
Windows Installer Service on the machine. These files can be found in
the same path as Setup.exe. If the issue persists, then register the
Msiexec.exe file on the machine manually. To do this, run the following
command line options in the Start > Run command or command prompt
61
of the operating system:
Windows NT, 2000:
C:\Winnt\System32\Msiexec.exe /REGSERVER
Windows 9x, Me or XP:
C:\Windows\System\Msiexec.exe /REGSERVER
Make sure that the Installer folder in the Windows directory on the
machine is not read-only. The path to the installer fo ld er is typically
C:\Winnt\Installer on Windows NT, 2000 and XP machines and
C:\Windows\Installer on Windows 9x and Me machines. Ri ght-click on
the Installer folder and make sure that it is not read-only. On some
machines, the installer folder may be hidden. Before searching for this
folder in the above path, make sure to check the option “Show hidden
files and folders” in the Windows Explorer options. Launch the Task
Manager to see if multiple instances of Msiexec.exe or IDriver.exe are
running on the machine. You can launch the Task Manager by pressing
Ctrl+Alt+Delete. You should have at least one instance of these files running. But if you see more than one instance of Msiexec.exe or
IDriver.exe, it could be the cause of the issue. If this is the case, please
restart your system and try again.
Q8. How can I optimize VirtualClass’s performance?
You can try the following to improve your VirtualClass performance:
1. Reduce your screen resolution (e.g. reduce 1024 X 768 to 800 X
600).
2. Reduce the color quality (e.g. reduce 32-bit to 16-bit).
3. Do not set up a background picture
4. For Windows XP users, please select Appearance in Display
properties, and then set Windows and buttons as Windows
classic style.
5. Upgrade the display adapter driver.
Q9. Why can’t some student computers receive the screen
broadcast in a network?
Please check whether the connection of the stude nt computers is
working properly. We provided a tool for testing the network
connection for both the teacher and student computers. Start this tool
from Start->Programs->VirtualClass->Network Test and check
whether the computers can send or receive data.
Q10. Why can’t the teacher and students hear from or talk to
each other?
62
The following functions will use sounds: when using the Monitor,
Control and Talk. the teacher and students can communicate with
each other; when using the Broadcast and Lecture functions, students
can only hear from the teacher.
If sounds do not work properly, please check the system’s volume
Configuration from “Control Panel -> Sounds and Audio Devices -> Audio -> Volume -> Options -> Properties -> Recording” or by
double-clicking the Volume icon
in the task tray and selecting
Options -> Properties -> Recording from the Volume Control
window.
Check the status of all options in the Show the following volume controls screen:
A) To send sound from Teacher to Student, make sure “Mono Mix” is
selected on the teacher computer, and “Microphone” and “Stereo Mix”
are not selected. Also make sure that “Microphone” is selected on the
Student computer.
B) To send sound to Student, make sure that “Microphone” is selected on
the Teacher’s computer and “Mono Mix” is selected on the student
computer.
After configuration, exit and restart Virtua lClass to have the changes
take effect.
63
8-2 License Agreement
FARSTONE TECHNOLOGY, INC. (FARSTONE) END USER LICENSE AGREEMENT FO R
VIRTUALCLASS, HEREAFTER REFERRED TO AS THE "SOFT WARE"
PLEASE READ CAREFULLY: THE USE OF THIS "SOFTWARE" IS SUBJECT TO THE
"SOFTWARE" LICENSE TERMS OF FARSTONE AND OTHER LICENSORS WHOSE
SOFTWARE MAY BE BUNDLED WITH THIS PRODUCT.
BY YOUR USE OF THE "SOFTWARE" INCLUDED WITH THIS PRODUCT YOU AGREE TO
THE LICENSE TERMS REQUIRED BY THE LICENSOR OF THE "SOF TWARE", AS SET
FORTH BELOW . IF YOU DO NOT AGREE TO THE LICENSE TERMS APPLICABLE TO THE
"SOFTWARE", YOU MAY RETURN THE ENTIRE UNUSED PRODUCT FOR A FULL
REFUND.
LICENSE AND WARRANTY:
The software which accompanies this license (the "Software") is the property of
FARSTONE or its licensors and is protected by copyright law. While FARSTONE
continues to own the Software, you will have certain rights to use the Software after
your acceptance of this license. Except as may be modified by a license addendum
which accompanies this license, your rights and obligations with respect to the use of
this Software are as follows:
A. Single User License:
(a) Use the "Software" on a single computer system or network, and only by a single
user at a time. If you wish to use the "Software" for more users, you will need an
additional License for each user.
(b) Make one copy of the "Software" in machine-readable form solely for back-up
purposes, provided you reproduce FarStone's copyright proprietary legends.
Notwithstanding the foregoing, the "Softwa re" may be used on t he home, laptop o r
other secondary computer of the principal user of the "Software", and an additional
copy of the "Software" may be made to support such use. As used in this License, the
"Software" is "in use" when it is either loaded into RAM or installed on a hard disk or
other permanent memory device. The "Software" may be "in use" on only one
computer at any given time. (Differen t License terms and fees are applicable for
networked or multiple user applications.) As a specific condition of this License, you
agree to use the "Software" in compliance with all applicable laws, including copyright
laws, and that you will not copy, transmit, perform or distribute any audio or other
content using the "Software" without obtaining all necessary Licenses or permissions
from the owner of the content.
B. Multiple User License:
Make one copy of the "Software" in machine-readable form solely for back-up
purposes, provided you reproduce FarStone's copyright proprietary legends.
You must acquire and dedicate a License for each separate computer on which any
part or portion of the "Software" is installed or run As used in this License, the
"Software" or any part or portion of the "Software" is "in use" when it is either loaded
into RAM or installed on a hard disk or other permanent memory device including any
64
networked or shared environment where either direct or indirect connections are
made through software or hardware which pools or aggregates connections.
As a specific condition of this License, you agree to use the "Software" in compliance
with all applicable laws, including copyright laws, and that you will not copy, transmit,
perform or distribute any audio or other content using the "Software" without
obtaining all necessary Licenses or permissions from the owner of the content.
C. Restrictions: You may not distribute copies of the "Software" to others or
electronically transfer the "Software" from one computer to another over a network.
You may not post or otherwise make available the "Software", or any portion thereof ,
in any form, on the Internet. You may not use the "Software" in a computer service
business, including in time-sharing applications. The "Software" contains trade
secrets and, in order to protect them, you may not de compile, reverse engineer,
disassemble, or otherwise reduce the "Software" to a human-per ceivable form. YO U
MAY NOT MODIFY, ADAPT, TRANSLATE, RENT, LEASE, LOAN, RESELL FOR PROFIT,
DISTRIBUTE, NETWORK OR CREATE DERIVATIVE WORKS BASED UPON THE
"SOFTWARE" OR ANY PART THEREOF.
D. Limited Warranty:
Farstone warrants that the media on which the Software is distributed will be free from
defects for a period of thirty (30) days from the date of delivery of the Software to you.
Your sole remedy in the event of a breach of this warranty will be that Farstone will, at
its option, replace any defective media returned to Farstone within the warranty
period or refund the money you paid for the Software. Farstone does not warrant that
the Software will meet your requirements or that operation of the Software will be
uninterrupted or that the Software will be error-free.
THE ABOVE WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE.
E. Limitation of Liability: IN NO EVENT WILL FARSTONE OR ITS LICENSORS BE
LIABLE TO YOU FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES,
INCLUDING ANY LOST PROFITS, LOST SAVINGS, OR LOSS OF DATA, EVEN IF
FARSTONE OR A LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES, OR FOR ANY CLAIM BY ANY OTHER PARTY. Some states do not allow the
exclusion or limitation of special, incidental, or consequential damages, so the above
limitation or exclusion may not apply to you.
F. General: You acknowledge that you have read this Agreement, understand it, and
that by using the "Software" you agree to be bound by its terms and conditions. You
further agree that it is the complete and exclusive statement of the agreement
between FarStone and you, and supersedes any proposal or prior agreement, oral or
written, and any other communication between FarStone and you relating to the
subject matter of this Agreement. No additional or any different terms will be
enforceable against FarStone unless FarStone gives its express consent, including an
express waiver of the terms of this Agreement, in writing signed by an officer of
FarStone. Y ou assume full responsibility for the use of the "Software" and agree to use
65
the "Software" legally and responsibly.
Should any provision of this Agreement be declared unenforceable in any jurisdiction,
then such provision shall be deemed severable from this Agreement and shall not
affect the remainder hereof. FarStone reserves all rights in the “Software” not
specifically granted in this Agreement.
Should you have any questions concerning this Agreement, you may contact FarStone
by writing to:
FarStone Technology, Inc.
Legal Department
15 Hammond Dr., Suite 304s
Irvine, CA 92618
8-3 Technology Support and Product Update
Please contact your retailer or use our online support system at
www.farstone.com
For your convenience, you will also find answers to frequently
asked questions (FAQ) on our website at www.farstone.com
Website: http://www.farstone.com/
For Technical Support, follow the links to the support section: